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A fantastic opportunity has arisen for a Virtual Casework Coordinator to join the Casework and Community Engagement Team at SSAFA, the Armed Forces charity.
About the role
You will be responsible for the efficient daily operations of the Virtual Casework Office. You will be working collaboratively with SSAFA colleagues and volunteers across all Regional Offices to ensure SSAFA beneficiaries receive a consistent, timely, and high-quality service.
You will be responsible for providing specialist administrative support, working closely with SSAFA Regional Offices, this will include supporting the volunteer network including our highly trained caseworkers, particularly with completion of cases.
This role will be key in supporting regions transitioning to our new digital platform, stepping in where extra help is needed.
About the team
The team operates within a "virtual" office and will assist in the rollout of the Network Delivery Project (NDP) across all regions. The successful candidate will join a support team that includes two virtual casework coordinators, under the guidance of the Virtual Casework Manager.
All team members are homebased.
About you
To carry out this role successfully you will have a track record of providing welfare advice in key areas such as, housing benefits, debt, disability, mobility or immigration issues. You will have knowledge of safeguarding and GDPR and experience in dealing with sensitive information and people in vulnerable situations. You will be able to provide excellent customer service by telephone, e-mail and face to face. You will have used Microsoft Office 365 to a high standard. It is important that you have experience of planning and managing your own workload, with minimal supervision.
It would be advantageous if you have an understanding of the way of life for today’s Armed Forces, veterans and their families and if you have experience of recruiting and supporting volunteers. An understanding of the voluntary sector and preferably the military charity sector would be valuable.
About SSAFA
SSAFA, the Armed Forces charity is a trusted source of support for the Armed Forces community in their time of need. In 2023 our trained teams of volunteers and employees helped more than 53,000 people, including veterans, serving personnel (regulars and reserves) and their families.
SSAFA understands that behind every uniform is a person. And we are here for that person and their family, any time they need us and in any way they need us.
Diversity and Inclusion at SSAFA
SSAFA exists to support a diverse range of beneficiaries within the armed forces community, and we believe diversity within our teams is key to ensuring we can deliver our services effectively. We thrive on differences and believe it is critical to our success as a worldwide charity. SSAFA is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business.
SSAFA is committed to using the Disclosure & Barring Service to ensure we, as an employer, safeguard those we serve.
Closing date: Midnight on Sunday 22 March 2025. SSAFA reserves the right to close the vacancy early if we receive a high volume of suitable applications.
Interviews: TBC
Our vision A society in which the Armed Forces, veterans and their families can thrive.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Regional Operations Manager
Location: North of England (flexible – with travel across delivery areas)
Reports to: Chief Operating Officer
Contract Type: 2 years fixed term contract, Full-Time
Salary: £40,000 pa
Start Date: March / April 2026
Role Purpose
The Regional Operations Manager will be responsible for the effective day-to-day delivery of The Skill Mill programmes, ensuring seamless coordination between The Skill Mill Supervisors, local Youth Justice Services, Pathways Advisors, and the Commercial Sales Manager. The role will focus on operational excellence, stakeholder engagement, and the smooth running of activities that contribute to The Skill Mill’s social impact.
Key Responsibilities:
Operational Coordination
- Oversee and support The Skill Mill Supervisors to ensure the delivery of high-quality, safe, and impactful work programmes.
- Act as the central point of contact between Supervisors, Youth Justice Services, Pathways Advisors, and the Commercial Sales Manager.
- Monitor daily operations and resolve any operational challenges quickly and effectively.
- Ensure all work complies with organisational policies, procedures, and health & safety regulations.
Stakeholder Engagement & Relationship Management:
- Build strong, collaborative relationships with local Youth Justice Services and Pathways Advisors to support young people’s progression.
- Work closely with the Commercial Sales Manager to align operational delivery with commercial project requirements and client expectations.
- Represent The Skill Mill at operational and partnership meetings.
Performance Monitoring & Reporting:
- Track and monitor project progress, ensuring that targets for social outcomes and commercial delivery are met.
- Prepare and present operational performance reports to the Senior Management Team.
- Implement systems to measure quality, efficiency, and impact.
Team Support & Development
- Support and mentor Supervisors to maintain high standards of practice and delivery.
- Identify training needs and facilitate professional development opportunities.
- Foster a positive, collaborative, and accountable team culture.
Person Specification:
Essential
- Experience in operational or project management, ideally in a social enterprise, youth justice, or community development setting.
- Strong interpersonal and relationship-building skills.
- Proven ability to coordinate multiple stakeholders and workstreams.
- Excellent organisational skills with the ability to prioritise and work under pressure.
- Knowledge of safeguarding, youth justice, and/or working with vulnerable young people.
- Competent IT skills, including Microsoft Office and project management tools.
- Commitment to The Skill Mill’s mission and values.
Desirable
- Experience managing commercial contracts or community-based service delivery.
- Understanding of outcomes-based commissioning.
- Health & Safety qualification or equivalent experience.
Key Relationships
- The Skill Mill Supervisors
- Youth Justice Services
- Pathways Advisors
- Commercial Sales Manager
- Senior Management Team
- External partners and clients
To apply please send a CV and cover letter setting out your experience, qualifications and how you meet the requirements of the person specification.
The Skill Mill is a multi-award-winning social enterprise which provides employment opportunities for young ex-offenders between sixteen and eighteen
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Regional Operations Manager
Location: Midlands (flexible – with travel across delivery areas)
Reports to: Chief Operating Officer
Contract Type: 2 years fixed term contract, Full-Time
Salary: £40,000 pa
Start Date: March / April 2026
Role Purpose
The Regional Operations Manager will be responsible for the effective day-to-day delivery of The Skill Mill programmes, ensuring seamless coordination between The Skill Mill Supervisors, local Youth Justice Services, Pathways Advisors, and the Commercial Sales Manager. The role will focus on operational excellence, stakeholder engagement, and the smooth running of activities that contribute to The Skill Mill’s social impact.
Key Responsibilities:
Operational Coordination
- Oversee and support The Skill Mill Supervisors to ensure the delivery of high-quality, safe, and impactful work programmes.
- Act as the central point of contact between Supervisors, Youth Justice Services, Pathways Advisors, and the Commercial Sales Manager.
- Monitor daily operations and resolve any operational challenges quickly and effectively.
- Ensure all work complies with organisational policies, procedures, and health & safety regulations.
Stakeholder Engagement & Relationship Management:
- Build strong, collaborative relationships with local Youth Justice Services and Pathways Advisors to support young people’s progression.
- Work closely with the Commercial Sales Manager to align operational delivery with commercial project requirements and client expectations.
- Represent The Skill Mill at operational and partnership meetings.
Performance Monitoring & Reporting:
- Track and monitor project progress, ensuring that targets for social outcomes and commercial delivery are met.
- Prepare and present operational performance reports to the Senior Management Team.
- Implement systems to measure quality, efficiency, and impact.
Team Support & Development
- Support and mentor Supervisors to maintain high standards of practice and delivery.
- Identify training needs and facilitate professional development opportunities.
- Foster a positive, collaborative, and accountable team culture.
Person Specification:
Essential
- Experience in operational or project management, ideally in a social enterprise, youth justice, or community development setting.
- Strong interpersonal and relationship-building skills.
- Proven ability to coordinate multiple stakeholders and workstreams.
- Excellent organisational skills with the ability to prioritise and work under pressure.
- Knowledge of safeguarding, youth justice, and/or working with vulnerable young people.
- Competent IT skills, including Microsoft Office and project management tools.
- Commitment to The Skill Mill’s mission and values.
Desirable
- Experience managing commercial contracts or community-based service delivery.
- Understanding of outcomes-based commissioning.
- Health & Safety qualification or equivalent experience.
Key Relationships
- The Skill Mill Supervisors
- Youth Justice Services
- Pathways Advisors
- Commercial Sales Manager
- Senior Management Team
- External partners and clients
About The Skill Mill:
The Skill Mill is an equal opportunities employer and welcomes applications from all suitably qualified individuals, regardless of background.
The Skill Mill is an innovative social enterprise dedicated to transforming lives and communities. We provide employment opportunities for young people with criminal convictions, equipping them with skills and experience through delivering high-quality environmental services, such as grounds maintenance, horticulture, and flood prevention. Our mission is to reduce reoffending, enhance employability, and create sustainable social and environmental impact.
To apply please send a CV and cover letter setting out your experience, qualifications and how you meet the requirements of the person specification.
The Skill Mill is a multi-award-winning social enterprise which provides employment opportunities for young ex-offenders between sixteen and eighteen
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Chief Operating Officer (COO)
Organisation: The Skill Mill
Location: Remote, with expectations to travel to Gateshead and occasional travel to other UK locations
Salary: £45,000 pa
Contract Type: 2 years fixed term contract, Full-Time
Reporting to: Chief Executive Officer (CEO)
Job Purpose:
The Chief Operating Officer (COO) will play a pivotal role in driving the operational success of The Skill Mill. Working closely with the CEO, the COO will oversee day-to-day operations through line-management of the 3 regional Operations Managers, will ensure the delivery of exceptional services, and will support the growth of our social enterprise model across the UK and beyond. This is a strategic leadership position, requiring a dynamic individual with a passion for social impact, operational excellence, and business development.
Key Responsibilities:
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Operational Leadership: Oversee all operational functions, including service delivery, project management, and workforce coordination, ensuring high standards and client satisfaction.
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Strategic Growth: Collaborate with the CEO to develop and implement expansion plans, identifying new partnerships, contracts, and opportunities to scale The Skill Mill’s impact, ensuring operational readiness and quality as the organisation scales.
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Team Management: Lead, motivate, and develop The Skill Mill’s operational delivery teams (see attached structure chart), including the Operations Managers, the Pathway Advisors, and the Supervisors, fostering a culture of inclusion, accountability, and continuous improvement. Lead workforce planning, staff development and wellbeing to ensure a sustainable, motivated and resilient workforce.
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Financial Oversight: Work with the finance team to manage budgets, monitor performance against targets, and ensure cost-effective operations while maintaining quality.
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Governance: Supporting organisation and partnership governance by contributing to papers, risk registers and performance reports, engaging in solution-focused discussion at relevant forums, and ensuring feedback loops with operational delivery teams.
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Stakeholder Engagement: Build and maintain strong relationships with key stakeholders, including local authorities, commercial clients, criminal justice partners, and community organisations.
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Compliance and Risk Management: Ensure all activities comply with legal, regulatory, and health and safety standards, mitigating risks effectively and escalating through appropriate organisational and legal pathways where necessary.
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Safeguarding: Act as senior lead and an initial escalation point for safeguarding, ensuring robust policies, training, reporting and continuous improvement.
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Impact:
- Measurement: Monitor and report on social and environmental outcomes, ensuring alignment with The Skill Mill’s mission and funding requirements.
- Performance: Work alongside partners, including Social Outcomes, evaluation and funding partners to drive performance in line with key success milestones, and engage in collaborative problem-solving to improve the offer and overcome challenges.
- Quality Assurance: Contribute to organisational quality assurance processes by providing operational insight to support effective monitoring and review. Facilitate and support quality assurance audits, reviews and continuous improvement practices across operational delivery, working closely with operational delivery teams and relevant partners to ensure learning is embedded and service standards are consistently met.
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Innovation: Drive operational efficiencies and explore innovative approaches to service delivery and trainee support.
Person Specification:
Experience:
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An understanding of, and sensitivity to, working with vulnerable or disadvantaged groups.
Skills and Abilities:
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A values-led approach to strategy, with the ability to balance social impact, quality, and financial sustainability in strategic and operational decision-making.
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Exceptional leadership and people management skills, with a collaborative and empowering approach.
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Confident in using insights from performance data and information to drive continuous improvement
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A clear, confident and inclusive communication style, with the ability to engage, motivate and align within the organisation and externally
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A collaborative approach to partnership working, with the ability to navigate differing priorities and build trusted relationships across sectors/ stakeholders.
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Proficiency in working with digital tools that support operational efficiency (e.g., CRMs, project management software, Microsoft Office/Google Suite)
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Ability to translate organisational strategy into actionable operational plans
Personal Attributes:
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Passionate about social justice, youth development, and environmental sustainability
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Resilient, adaptable, and solution-focused, with a hands-on approach to problem-solving.
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Commitment to The Skill Mill’s values of opportunity, integrity, and excellence.
What We Offer:
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The chance to make a tangible difference in the lives of young people and the environment.
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A supportive and purpose-driven work environment.
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Opportunities for professional growth as part of a growing social enterprise.
Essential Requirements:
Experience:
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Proven senior leadership experience in managing operations, ideally within criminal justice or a social enterprise, charity, or environmental services sector.
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Demonstrable ability to lead and manage complex operational delivery in multiple geographical areas, ensuring quality and consistency across teams.
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Demonstrable success in growing an organisation or enhancing service delivery, including securing contracts and partnerships.
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Experience managing diverse teams in a hybrid work environment
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Experience of working effectively with external partners, including commissioners, criminal justice agencies and/or commercial organisations.
Skills and Abilities:
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Analytical mindset with experience in budgeting, performance monitoring, and process improvement.
Qualifications and Certifications:
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A relevant degree or equivalent professional qualification (e.g., business management, operations, or social enterprise leadership) is preferred but not essential.
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Enhanced DBS check is required.
About The Skill Mill:
The Skill Mill is an equal opportunities employer and welcomes applications from all suitably qualified individuals, regardless of background.
The Skill Mill is an innovative social enterprise dedicated to transforming lives and communities. We provide employment opportunities for young people with criminal convictions, equipping them with skills and experience through delivering high-quality environmental services, such as grounds maintenance, horticulture, and flood prevention. Our mission is to reduce reoffending, enhance employability, and create sustainable social and environmental impact.
To apply please send a CV and cover letter setting out your experience, qualifications and how you meet the requirements of the person specification.
The Skill Mill is a multi-award-winning social enterprise which provides employment opportunities for young ex-offenders between sixteen and eighteen
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Our partner is an international development charity working across sub-Saharan Africa to support people with limb loss through access to prosthetic services, peer support, and sustainable locally led programmes.
The Treasurer will work with the Board, Director and a part time accountant to oversee the charity’s financial management and governance. Responsibilities include reviewing management accounts and budgets, supporting the preparation of annual financial statements, chairing the Finance Committee, and advising the Board on financial strategy and risk.
The ideal candidate will be a qualified accountant with senior experience in finance, audit or accountancy. You will be comfortable operating at board level, able to explain financial information clearly to non financial trustees, and motivated by values led work in international development.
This role involves a time commitment of around 20 to 30 hours per year, including quarterly online Board and Finance Committee meetings.
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For more Trustee and Treasurer roles please visit the AfID website.
It's an exciting time to join Victim Support, as we prepare to begin delivery of the Witness Service from April 2026. We look forward to welcoming current Witness Service staff and volunteers to Victim Support - and we're also now beginning recruitment for several new roles and to fill vacant positions.
Victim Support are looking for a proactive and strategic Stakeholder Manager to join our Witness Service in this new role. The ideal candidate will be passionate about making a positive impact on victims and witnesses, and skilled at building strong, collaborative relationships across a diverse range of partners, including government agencies, justice sector organisations, community groups, and internal teams.
This role is full-time working 37.5 hours per week and is home-based with some national travel.
Victim Support values individuals who bring exceptional communication skills, emotional intelligence, and a strategic mindset to their work. The Stakeholder Manager will play a key role in shaping engagement strategies, driving continuous improvement, and delivering measurable outcomes that support our mission to provide high-quality support and advocacy for victims and witnesses.
If you are motivated by partnership, transparency, and the opportunity to influence positive change, we invite you to apply and help us strengthen our impact across England and Wales.
What We Offer
At Victim Support, we are committed to supporting and developing our colleagues. Our competitive rewards and benefits package includes:
- Flexible Working Options - including hybrid working where applicable
- Generous Annual Leave - 28 days plus Bank Holidays, with options to buy or sell leave
- Birthday Leave - an extra day off to celebrate your birthday
- Pension Plan - 5% employer contribution
- Enhanced Allowances - enhanced sick, maternity and paternity pay
- Exclusive Discounts - high street, holidays, gyms, entertainment, and more
- Financial Wellbeing Support - access to salary deducted finance and guidance
- Wellbeing Resources - employee assistance programme and wellbeing support
- EDI Networks - opportunities to engage in colleague groups promoting equity and inclusion
- Sustainable Travel Schemes - Cycle to Work and season ticket loans
- Career Development - comprehensive training and ongoing development opportunities
About the Role
We are looking for someone who can lead stakeholder engagement with confidence and empathy, ensuring that the voices and needs of victims and witnesses are heard and addressed throughout our projects and initiatives. The successful candidate will be adept at navigating complex environments, managing competing priorities, and facilitating productive communication between all parties involved.
You will:
- Build, maintain, and enhance relationships with key internal and external stakeholders to support Victim Support's goals and strategic priorities.
- Develop and execute stakeholder engagement plans tailored to varying needs and expectations.
- Facilitate productive communication between teams and stakeholder groups.
- Serve as the primary point of contact for Witness Service stakeholder inquiries, feedback, and concerns.
- Communicate Witness Service updates, risks, and milestones through reports, presentations, and meetings.
- Coordinate cross-functional collaboration to align stakeholder expectations with internal capabilities.
- Lead stakeholder analysis and mapping activities to support project planning and risk management.
- Monitor emerging issues or stakeholder sentiment to proactively mitigate risks.
- Track stakeholder engagement metrics and prepare executive-level reports.
- Facilitate stakeholder workshops, consultations, and onboarding sessions.
- Provide insights and recommendations to leadership based on stakeholder feedback and trends.
You will have:
- Proven experience in stakeholder management, client relationship management, or community engagement.
- Strong interpersonal skills and the ability to build trusted relationships with diverse stakeholder groups.
- A proven ability to influence, negotiate and produce executive reports.
- Emotional intelligence, empathy, and the ability to influence and inspire
Additional Information
- The role involves working with sensitive and potentially traumatic subject matter.
- Occasional travel to attend meetings will be required.
- Occasional evening or weekend work may be necessary.
- A Standard DBS check will be required.
About the Witness Service
The Witness Service provides free, independent support to any witness giving evidence in criminal courts in England and Wales - both for the prosecution and the defence. Our trained staff and volunteers help people understand what to expect before, during and after a trial, and offer practical and emotional support every step of the way, so witnesses can give their best evidence. The Witness Service also supports bereaved family members, friends and family who are accompanying witnesses in court.
This is an exceptional opportunity to help us ensure a smooth transition and shape a high-quality, high-impact and trauma-informed service - so every witness feels informed, supported and more confident in court.
Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.
As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.
How to apply
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Key information
Salary: £50,000 – £55,000 depending on experience (plus benefits)
Contract: Full time, 12-month fixed term contract, with potential for extension (part-time considered for the right candidate).
Location: UK based (remote); occasional UK travel for team meetings and events
Reports to: CEO
Closing date: Friday 10 April, 5pm
Right to work in the UK required
About FutureDotNow
FutureDotNow is a charity uniting business to close the UK workforce’s essential digital skills gap. We are the leading authority on workforce essential digital skills, with hundreds of organisations signed up to the Workforce Digital Skills Charter and direct reach to more than 2 million people. Yet over 22 million working-age adults still lack at least some digital basics. Closing that gap requires coordinated, high-quality delivery at scale.
FutureDotNow is bringing focus to the digital upskilling needs of working age adults, raising awareness and bringing specificity to the action required whatever sector or role people might work in. We work with business and government to surface and solve systemic issues and provide scalable solutions every organisation can use.
This new senior role sits at the intersection of marketing, communications and commercial development, owning the propositions, pipelines and channels through which we engage and support businesses. You’ll work closely with our CEO and COO and play a significant role shaping and delivering the organisation’s business model and financial sustainability.
Why this role matters
This is an exciting time for FutureDotNow as we enter a new phase of growth and delivery. We’re a small but mighty organisation with a reputation for making a difference. Our 5-year strategy is called Routes to 20 million for good reason. That’s the number of people of working age in the UK that don’t currently have all the essential digital skills and we are working to reach them at scale through their employers and other routes.
This new role will own and deliver FutureDotNow’s growth programme, increasing membership numbers, expanding Charter signatories and building a stronger, more diverse funding base. Ultimately, it’s all about action designed to increase the number of business helping people build their essential digital skills.
You’ll design and deliver strategies to raise awareness of what we call ‘the hidden middle’ among businesses and organisations in the UK. You’ll help businesses see the relevance, inspire them to want to help people of working age build the digital essentials, sell the benefits of being part of the FutureDotNow coalition and provide them with solutions that make doing that as easy as possible.
Key responsibilities
This role’s primary focus is developing our member value proposition and driving growth in both membership and Workforce Digital Skills Charter signatories.
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Charter & Membership Growth. You will design and execute strategies to significantly grow the number of companies who are signatories to the Workforce Digital Skills Charter and / or FutureDotNow members, alongside strategies that retain and engage the existing community.
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Membership management. You’ll own and manage the membership pipeline end-to-end, from inbound interest through to conversion, onboarding and retention. You will drive self-service into our processes so it’s easy for organisations to see the value and sign up as members and charter signatories, minimising the need for calls and meetings. For some organisations that extra bit of hand holding to get them over the line will be necessary and, in these circumstances, you’ll act as the front face of FutureDotNow.
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Member Value Proposition. You will shape and refine our value proposition to members, bringing the features and benefits to life in new and compelling ways that talk to the needs of business in their language. Effectively, you’ll be responsible for ‘productising’ our bank of reports and other resources into tools and solutions and identifying value that may have been overlooked. As part of this, you’ll maintain and develop the FutureDotNow’s training directory so it’s easy for employers to find high-quality training content that already exists.
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Organisational Maturity Framework Mapping. You’ll lead our work to position the Organisational Maturity Framework as a new way for businesses to understand the journey they may be on and position against peers (ideally creating FOMO along the way). You’ll own the first mapping of existing FutureDotNow tools and solutions to the Organisational Maturity Framework, prioritising quick wins that unlock member action, and developing this into a BAU process.
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Members Area. You will lead the strategy and delivery of our Members’ Area on the FutureDotNow website, defining the information architecture and content governance. You’ll use WordPress to add new content and keep existing content up-to-date and relevant. You’ll work closely with our Communications and Campaigns Manager to improve both the UX and value offer of the Member’s Area on our website, working with a third-party web development agency when required.
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Digital Strategies & Campaigns. You will be responsible for setting digital strategies to engage existing members and grow the pipeline of new members and Charter signatories. You’ll create and deliver digital content and campaigns (website, social, email etc.) that drive membership engagement and growth, working with our Communications and Campaigns Manager.
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Partner Engagement & Storytelling. You will establish efficient ways to engage with partner businesses and key stakeholders. You will work closely with our Communications and Campaigns Manager to create and deliver content that showcases what works and raises the profile of members, including case studies and other compelling content.
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Data, Insight & CRM. You’ll own our CRM (HubSpot). You’ll use our CRM data, website analytics and member feedback to manage and enhance our value proposition, track engagement, segment the audience, and drive continuous improvement. This will include setting KPIs and monitoring campaign performance and reporting.
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Empowering others. We have a significant community of influential organisations and individuals, and you’ll be responsible for developing and delivering content that enables us to work through them, making it easy for them to be advocates and encourage their peers to be part of the FutureDotNow coalition.
Skills, experience & attributes
We don’t have big budgets to play with, but we do have creative licence, huge energy for our mission and a powerful community of leading businesses on which to draw. So, we’re looking for an experienced growth-minded marketer, a self-starter with bundles of energy, who thinks strategically and can make things happen.
In return, we’ll offer you a brilliant platform to make a huge impact on a mission of national importance, with your work directly shaping national progress on digital skills.
Essential
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Strong marketing and sales skills, gained in an environment where success was measured by growth, uptake or revenue, not just outputs, (ideally in a coalition, charity, or industry body).
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Proven ability building acquisition and retention programmes. You’ll love getting to grips with all the content we have available, translating it into user journeys for our members, slicing and dicing it in new ways that speak to business challenges, and using it to create compelling messaging and campaigns.
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Strong stakeholder management skills including experience owning commercial conversations, influencing decisionmakers and converting interest into commitment.
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Strong CRM skills - ideally Hubspot as that’s the platform we use - and you’ll be comfortable using web and other analytics to drive improvement.
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Confident using a content management system (CMS), ideally WordPress to add and maintain website content.
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Strong end-to-end project delivery skills, including planning and reporting. You’ll be very organised and methodical, able to balance competing priorities and multiple streams of activity.
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You’ll be a clear communicator, adept at turning complex ideas into clear, motivating messages in line with brand voice.
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Experience working with senior leaders from a variety of industries and sectors.
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And of course you’ll have strong digital capabilities!
Desirable
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Experience of HubSpot and WordPress.
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Experience curating or product managing a content directory or learning catalogue.
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Knowledge of UK digital skills policy and employer led upskilling.
Mindset & values
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A self-starter; someone that drives for impact and results at pace.
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Enjoy working in a small, fast-paced organisation, with evolving priorities. Ambiguity won’t phase you. And because we don’t have big budgets (unless you really knock it out of the park and grow our member numbers even faster than we hope!) you’ll like getting stuck in and making a little go a very long way.
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Collaborative and purpose driven, relentlessly focused on practical action that drives FutureDotNow’s mission forward and helps employers make progress now.
Equality, diversity & inclusion
We’re committed to building a team that reflects the diversity of the UK workforce and to creating an inclusive culture where everyone can thrive. If you’re excited by this role but don’t meet 100% of the criteria, we’d still love to hear from you.
Application Process
Our application process is designed to be straightforward and proportionate, while giving candidates a clear opportunity to demonstrate their skills.
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Stage 1: Submit a CV and short cover note outlining your interest in the role and relevant experience.
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Stage 2: Shortlisted candidates will be invited to a short initial interview.
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Stage 3: Candidates progressing from the first interview will be asked to complete a short practical task, reflecting the type of work involved in the role.
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Stage 4: A final shortlist will be invited to a final interview.
We aim to keep the process clear, fair and respectful of candidates’ time.
The client requests no contact from agencies or media sales.
We are looking for a Senior Corporate Fundraiser to drive maximum impact, add value and increase corporate income.
They need someone strong in new business and who enjoys networking, there is normally an evening event once every six weeks.
This is a hybrid role with 3 days a week in the Hertfordshire office.
The Charity
You would be joining an incredible local social welfare charity and a passionate and welcoming fundraising Team of 8.
The Role
Attend and represent the charity at local and regional networking events, business groups, and corporate forums to proactively build new relationships and generate fundraising opportunities.
Research and network, making connections with business influencers, to secure long-term, high value mutual partnerships.
Research and identify new potential partnerships within the local area, developing a programme of consistent and ongoing engagement (cold calls/mailing/networking) to build relationships and secure support.
Maximise value from corporate support and develop new areas leading to growth in income i.e. Payroll Giving, Charity of the Year, Gift in Kind, Sponsorship.
Be hands on in supporting the wider fundraising team with the planning and delivery of events where required to ensure successful on-the-day execution, while proactively identifying and securing corporate sponsorship opportunities to maximise event income.
The Candidate
Experience developing and delivering a corporate fundraising or sales strategy.
Successful track record of building relationships and successfully influencing business stakeholders.
Experience managing and monitoring income and expenditure budgets.
IMPORTANT NOTE
Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful, but we positively encourage you to apply for any other positions that you may see in the future.
We apologise that we cannot contact everybody in person but thank you in advance for your interest.
Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Every day at PACT, we are building adoptive families and empowering women, children and parents to embrace a positive future. Our work changes lives and we are looking for someone who can help tell the stories behind that impact.
As Communications and Engagement Officer you’ll play a key role in sharing the voices and experiences that define who we are. You’ll help shape compelling content that brings our mission to life and connects people with the difference that PACT makes.
Join an outstanding adoption charity and award-winning trauma recovery service provider that is passionate about creating brighter futures for women, children and families from many different backgrounds.
Position: Communications and Engagement Officer
Location: Hybrid working arrangements, with at least one day per week in our Reading office
Contract: Permanent full time – 37 hours per week, weekdays
Salary range: within the range of £25,735 to £31,453 per annum
About the role:
Our Communications and Engagement team is responsible for engaging external audiences, supporters and beneficiaries in PACT’s work and fundraising challenges.
As our Communications and Engagement Officer you will play a valuable role in shaping and sharing compelling content that brings PACT’s mission to life. You will:
· produce PACT communications and marketing materials that reflect our values and demonstrate our impact. This includes a programme of social media engagement, regular newsletters, press releases, internal communications, creating content for the website and capturing illuminating lived experiences for the variety of channels.
· ensure that all internal and external communications align to our brand
· raise awareness of the PACT brand and our services
· contribute to PACT’s fundraising targets with appeals and challenges
About you:
To be a successful Communications and Engagement Officer, you’ll have skills and experience in using:
· Social media for organisation and event promotion
· Analytic and insight tools to develop reach and engagement across digital platforms
· WordPress content management systems to create, edit and maintain webpages
· Mailchimp as an email marketing tool
· Canva, Adobe Creative Cloud apps, or similar graphic design platforms
· CRM programs, such as Blackbaud’s Raiser’s Edge
You’ll be able to identify considered opportunities to develop communications and engagement through initiative and innovation to maintain PACT’s position as a sector leader.
If you can demonstrate your creative skills to present information in a clear, engaging and accessible way with the above experience, and this sounds like you - please visit our website and apply today to join a collaborative and dedicated team who are part of something truly meaningful.
For an informal discussion about the role please visit our website for contact details for Sam Ward, Events and Engagement Manager.
For more information about PACT please visit our website.
Closing date: 9am, Wednesday 25 March 2026
Early applications are encouraged as we may review and appoint on an earlier basis if a successful candidate is secured.
Other roles you may have experience of could include: Communications Assistant, Marketing Assistant, Communications and Engagement Assistant, Communications and Marketing Assistant, Communications Officer, Marketing Officer, Communications and Marketing Officer, Communications and Social Media Assistant, Communications and Social Media Officer
Safeguarding is at the heart of everything we do at PACT. We have robust measures and best practices in place to safeguard and protect the welfare of children, young people and vulnerable adults and we take pride in maintaining outstanding safeguarding standards.
Anyone joining our team is subject to PACT’s safer recruitment pre-appointment enquiries, including a Disclosure Barring Service (DBS). The role description provides information on what our safer recruitment enquiries include and the level of DBS required to work in the role.
All opportunities with PACT are based in the UK.
an adoption charity and family support provider helping hundreds of families every year through outstanding adoption and adoption support services

The client requests no contact from agencies or media sales.
A rewarding, varied and interesting role, providing high-quality information for people affected by lymphoma.
Medical Writer
Contract: Permanent
Hours: Part-time – 15 hours per week
Based: Aylesbury, Buckinghamshire, Hybrid
Salary: £27,500 per annum (pro rata: £11,785 for a 15-hour week)
Do you want to help people understand lymphoma, a complex and varied form of blood cancer? We’re looking for a proactive and organised individual to join our Publications Team. As Medical Writer, you will produce clear information that is up-to-date, accurate and evidence-based. You will need the ability to communicate complex medical information to lay audiences. You will also manage our clinical trials information service, Lymphoma TrialsLink.
This is the perfect role for someone who:
- is comfortable with medical terminology and concepts and has excellent writing ability
- is detail-focussed
- has the ability to work both independently and collaboratively as part of a team
- can prioritise and multitask effectively
- is passionate about providing accessible health information.
This is an exciting time to join us as we have been investing in and developing services and activities across our organisation. Lymphoma Action is an employer of choice, with staff receiving excellent benefits such as life assurance, an employee assistance programme, flexible working, generous holiday entitlement and enhanced leave entitlements.
About Us
Lymphoma Action has been providing expert information and wide-ranging support for 40 years, helping thousands of people affected by lymphoma. We have developed a great working culture that focuses on our values, as well as prioritising a creative, inclusive and supportive environment.
Additional Information:
This is a hybrid role, offering the flexibility of office-based and home working. Proximity to Aylesbury is required, as the postholder will be required to attend the office at least monthly and more frequently during the four-week induction period, and as needed for meetings or to meet the needs of the role.
Closing date: Friday 10 April 2026, 12pm
Interviews: Wednesday 22 April, in Aylesbury
Please note that applicants need to be resident in the UK and have the right to work in the UK.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
We actively welcome applications that will help increase the diversity of our workforce, welcoming applications from those with disabilities and from minority groups and from different backgrounds and experiences.
No agencies please.
Safeguarding Case Officer (Interim) x 3 – Immediate Start
Remote | 4-week contract | £15–£17.50 per hour | Approx. 35 hrs/week
I am excited to be supporting an amazing international youth organisation seeking three experienced Safeguarding Case Officers to provide short-term support during a busy global programme period.
This is a fully remote, four-week contract offering the opportunity to contribute to safeguarding operations across international programmes and work with teams across multiple regions.
Key Responsibilities
Triage incoming safeguarding concerns from international programmes
Support case management from initial report through follow-up and closure
Review safeguarding documentation and programme readiness evidence
Identify safeguarding risks or compliance gaps and escalate concerns where required
Provide guidance to programme staff and volunteers on safeguarding reporting procedures
Work with colleagues across multiple time zones to maintain safeguarding coverage
About You
Significant experience in safeguarding, child protection, social work, or similar case management roles
Confident managing safeguarding concerns and reviewing compliance evidence
Strong judgement, communication skills, and ability to work independently
Experience working with volunteers or international programmes desirable
Additional languages (Spanish or Portuguese) advantageous
Details
Contract: Temporary – 4 weeks
Location: Remote
Hours: ~35 hours per week
Rate: £15–£17.50 per hour
Start: Immediate
If you have the above skills and experience and are immediately available, please apply online today, I would love to have a conversation with you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Finance Manager
Salary: £65,000 – 72,000
Contract: Full time, permanent
Working pattern: Flexible UK Location (option for remote working)
MLC Partners are proud to be supporting Health Data Research UK (HDR UK) to recruit a Finance Manager to join their Finance and Funding team.
HDR UK is the national institute for health data science. Their work brings together expertise across academia, healthcare and research to unlock the power of health data and deliver insights that improve the prevention, diagnosis and treatment of disease across the UK.
Reporting to the Associate Director of Finance, the Finance Manager will play a key role in supporting the organisation’s financial accounting and operational finance activities, while helping to strengthen processes, systems and controls as the organisation continues to evolve.
Noting that the successful candidate will be joining during audit period, however the transition will be carefully structured to ensure continuity and be led by the Associate Director of Finance.
Main responsibilities will include:
- Preparation of monthly and quarterly management accounts and supporting month-end processes
- Supporting the preparation of year-end accounts and liaising with external auditors
- Overseeing transactional finance processes and ensuring robust financial controls are in place
- Supporting the continued development of financial systems, reporting tools and automation
- Working with stakeholders across the organisation to improve financial processes and reporting
The successful candidate will be:
- A fully qualified accountant (ACA / ACCA or equivalent)
- Experienced in producing annual accounts and monthly reporting
- Proven knowledge of Charity SORP
- Working knowledge of VAT
- Comfortable operating in a changing environment and improving processes
- Confident working with senior stakeholders and managing competing priorities
This role offers the opportunity to join an organisation delivering nationally significant health data research, with flexible UK-based working and occasional travel to London.
Applications close 26th March. For more information, please get in touch with Annabelle at MLC Partners.
Do you see yourself helping children and adults with additional needs to achieve the best life possible? Building confidence, gaining independence, experiencing freedom, having fun?
TVAP is a charity supporting children and adults with additional needs, their siblings, parents and carers. Our specialist indoor and outdoor play, recreational and learning facilities are located on a fantastic 2.5 acre site in Taplow, near Maidenhead. Here, our visitors can experience a unique range of adventurous, therapeutic and educational play activities in a safe, caring and stimulating environment.
We are looking for a Head of Charity to lead TVAP to achieve an increased impact in meeting the expectations and needs of our visitors in the ever-changing SEND environment. Working with the Board, the Head of Charity will strategically review the current landscape, new opportunities and funding possibilities to best support our visitors.
Our new Head of Charity will:
- Review the strategy and develop a multi-year implementation plan
- Maximise TVAP’s impact and reach in the community through a focused service offering
- Lead the organisation externally with key stakeholders
- Lead and inspire our dedicated and passionate team of staff and volunteers.
We are seeking someone with proven experience in a senior leadership role, who brings:
- A proven track record of delivering high quality services, achieving change and maximising opportunities
- Solid experience of building strong relationships across a range of stakeholders, including trustees, visitors, staff, funders and partners
- Experience of developing income and an understanding of managing finances
- Experience of leading, managing and inspiring teams in a collaborative working environment
- A passion for helping people achieve ‘The best life possible’ in ways tailored to their unique needs.
TVAP is committed to the active promotion of inclusivity and equal opportunities as an employer and in the provision of its services and welcomes applications from all sections of the community.
We are also committed to safeguarding and promoting the welfare of children and adults and expect all staff and volunteers to share this commitment.
If you’re interested to know more, please click on 'how to apply', where you'll see the full application pack which provides further information.
Recruitment Timetable
Deadline for applications: Monday March 23rd 2026
Initial interviews: Week of 13th April 2026
Final assessments: Saturday 25th April 2026
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Why Join Us
At The Care Workers’ Charity, everything we do is focused on supporting care workers across the UK. From providing crisis grants and mental health support to campaigning for a fairer future for care workers, our work makes a real difference to the lives of people who care for others every day.
This is an exciting time to join the charity as we continue to grow our reach and impact. As Marketing and Events Manager, you will play a central role in helping us tell our story, engage new supporters and deliver events and campaigns that bring people together around our mission. You will have the opportunity to shape new ideas, develop creative campaigns and see the direct impact of your work.
You will be joining a small, friendly and supportive team where your ideas will be valued and where you will have the opportunity to take real ownership of your work.
The Role
We are looking for a creative, organised and motivated Marketing and Events Manager who is passionate about making a difference. This is an exciting opportunity to play a key role in raising awareness of The Care Workers’ Charity and supporting our work to improve the lives of care workers across the UK.
Reporting to the Chief Executive Officer, you will lead the delivery of the charity’s marketing and events programme, helping to grow engagement, strengthen our profile and support our fundraising activities. You will be responsible for planning and delivering marketing campaigns across a range of channels, including social media, email newsletters and the website, ensuring our communications are clear, engaging and consistent. You will play an important role in telling the story of the charity’s impact and helping more care workers, supporters and partners connect with our work.
Events will be a central part of the role. You will coordinate and deliver a varied programme of activities including fundraising events, sector conferences, networking opportunities and national campaigns such as Professional Care Workers’ Week. You will be confident managing event logistics, working with venues and suppliers, coordinating speakers and partners, and ensuring events are well organised and professionally delivered. You will enjoy creating engaging and memorable experiences that help supporters feel connected to the charity’s work.
You will work closely with the fundraising team to support campaigns and partnerships, helping to create engaging opportunities that encourage supporters and organisations to get involved. The role will involve building positive relationships with partners and sponsors and representing the charity at meetings and events across the sector.
About You
You will be a confident communicator who enjoys working with people and finding new ways to engage supporters, partners and care workers in the work of the charity.
You will have experience delivering marketing campaigns and organising events, and you will enjoy bringing ideas to life from concept through to delivery. Whether coordinating a fundraising event, supporting a conference presence or helping to deliver a national campaign, you will be comfortable managing multiple projects and ensuring everything runs smoothly.
You should be confident using a range of marketing channels including social media, email marketing and websites, and be willing to try new approaches to help raise awareness and grow engagement. You will be organised and detail-focused, able to manage event logistics, coordinate suppliers and venues, and ensure a positive experience for everyone involved.
You will be a proactive self-starter who can work independently while also being a strong team player. Experience in marketing, events or fundraising is essential, and knowledge of the health and social care sector would be an advantage.
Above all, you will be enthusiastic about the charity’s mission and motivated to help us increase our reach and impact for care workers across the UK.
Start Date: ASAP
We envision a world where care workers are recognised as skilled professionals who are valued, supported, respected and resourced to be in a strong po
The client requests no contact from agencies or media sales.
Do you pride yourself on being a great communicator, strategic thinker and a good leader? Do you want to make a real difference to people's lives? If so, we have the job for you.
Job Title: Head of Charity
Location: Home-based, with regular travel to TALK groups, meetings and events across Guildford, Ashford, Walton-on-Thames, Woking and surrounding areas
Working Hours:4 days per week, with flexibility as required
Salary: £36-£40K (£45-50K FTE)
Contract Type: Permanent (subject to a 3-month probationary period)
Benefits: 25 days annual leave (pro-rata for part time work); Company Pension Scheme
Accountable To: Board of Trustees, through the Chair
About us
TALK Surrey CIO is a small local charity dedicated to supporting people affected by stroke and aphasia, an acquired language and communication difficulty. People with aphasia can often feel isolated and lose their confidence. We provide group activities, home visits, and community services designed to improve quality of life and foster social connections. Our team of trained volunteers and two existing part-time staff provide an inclusive and supportive group environment for our members to practise their communication skills, share experiences and enjoy each others' company.
We are seeking a dynamic, compassionate Head of Charity to be responsible for leading our organisation, ensuring our services are high-quality, sustainable, and responsive to the needs of our members. You would be responsible for the overall leadership, management and development of TALK, including thinking ahead to expand our range of services. You will ensure the charity is well governed, financially sustainable and delivering high-quality, person-centred services aligned to its mission.
You would work closely with Trustees, staff, volunteers, members and other stakeholders to shape the charity’s future, strengthen partnerships, and ensure effective service delivery.
About you
Ideally you will have:
- Experience in managing or leading a small organisation, charity or service.
- Strong leadership and organisational skills, with the ability to manage competing priorities.
- Experience developing and improving services based on user need and evidence.
- Excellent communication and relationship-building skills.
- Experience supporting, supervising or managing staff and/or volunteers.
- High emotional intelligence and commitment to person-centred services.
- Commitment to equality, diversity and inclusion.
- Ability and willingness to travel locally to TALK groups and meetings.
Experience working in the voluntary or charity sector and an understanding of charity governance, compliance and accountability would be desirable, as would some knowledge of stroke, aphasia or related health and social care services. Other desirable attributes are: Experience of fundraising, grant management or income development and Experience of volunteer management and community engagement.
For more information, please see the attached Job Description
The client requests no contact from agencies or media sales.





