Jobs in Ickenham
Role overview
The Education and Events Manager will be an experienced education and events professional, responsible for supporting the Head of Education and Events in the delivery of a high-quality programme of MSK-focused educational events and resources. The role will involve managing the end-to-end delivery of in-person and virtual education, building strong relationships with clinicians, faculty, industry partners and stakeholders, and ensuring programmes meet the CPD needs of healthcare professionals.
This is an exciting opportunity to join an organisation driving education and innovation in musculoskeletal health.
About us
We are a UK medical research charity dedicated to improving bone, joint and muscle health – collectively known as musculoskeletal (MSK) health - through research, education, and innovation. Our work aims to reduce the growing burden of MSK conditions on individuals, the NHS, and the wider economy.
We fund and support innovative research that improves patient outcomes and accelerates the development of new approaches to prevention, diagnosis, treatment and management, including partnerships with clinicians, researchers, and early-stage companies.
Our Education & Events department delivers programmes to strengthen MSK education and training while supporting innovation across the MSK community. This includes core training for MSK clinicians, thematic events to raise our profile, and enhanced learning experiences for MSK innovators.
Through our research, education, and partnerships, we aim to increase awareness, investment, and impact in MSK health where it is most needed.
Purpose of the role
As Education and Events Manager, your primary responsibility is to support the Head of Education and Events in driving and delivering the strategic objectives of the department. You will oversee and contribute to the development of a comprehensive educational programme of events and resources that meet the professional training and continuing professional development (CPD) requirements of healthcare professionals working within the musculoskeletal (MSK) field.
This role reports directly to the Head of Education and Events, and you will deputise for the Head of Department as required.
Key responsibilities
Delivery of educational programmes
- Deliver a high-quality programme of educational events and courses as directed by the Head of Education and Events, project-managing all aspects of the event lifecycle from planning through to evaluation
- Proactively identify and develop opportunities to expand the events portfolio in line with departmental strategy, ensuring activities support and deliver against strategic objectives
- Build and maintain strong working relationships with industry partners, exploring collaboration and partnership opportunities. Actively secure sponsorship for events, liaising with sponsors, managing invoicing, and nurturing relationships to support ongoing and future investment
- Prepare and manage event budgets, closely monitoring income and expenditure, processing invoices, and providing financial reports and updates as required
- Develop and deliver comprehensive marketing plans for events, including the creation and dissemination of promotional materials across appropriate channels
- Act as the primary point of contact for course convenors, faculty, and delegates, maintaining effective working relationships and managing all event-related communications, including delegate enquiries and faculty travel and accommodation arrangements
- Manage all logistical aspects of events, including cost-effective venue hire, catering, and the coordination of both in-person and virtual delivery using platforms such as Zoom. This includes recording virtual events and undertaking basic post-production video editing (such as trimming, formatting, and preparing recordings for distribution)
- Provide on-site and virtual support at events to ensure smooth delivery and a high-quality delegate experience
- Oversee post-event processes, including the editing and dissemination of recorded sessions, distribution of certificates and presentation materials, and the production of detailed post-event reports and evaluations
- Apply for and manage CPD accreditation for events where appropriate, ensuring compliance with relevant professional standards
Person specification:
Education and qualifications
- University degree, relevant professional qualification or training, or equivalent experience, including demonstrated project management skills
Experience and knowledge
- Proven experience managing and delivering multiple events successfully
- Demonstrated ability to develop financially viable and sustainable event programmes
- Experience working across departmental, organisational, or industry boundaries
- Experience facilitating groups, such as delivering training or supporting service improvement initiatives
- Knowledge of project management methodologies and principles
- Demonstrable ability to manage data and information effectively in a managerial or service improvement context
- Numerate, with experience in budget management, forecasting, and financial planning
- Understanding of compliance requirements, including data protection
Skills and abilities
- Excellent written and verbal communication skills, with the ability to present information clearly and concisely, tailoring approach to different audiences
- Proficient in Microsoft Office and confident in using social media platforms for professional communication
- Strong organisational skills, with attention to detail and the ability to manage competing priorities, workloads, and deadlines
- Able to anticipate, analyse, and resolve problems, offering appropriate solutions
- Able to work independently and collaboratively as part of a team
- Demonstrates leadership and management capability, including risk management
- Flexible, adaptable, and willing to work outside normal hours or travel as required
- Maintains confidentiality, integrity, and trust at all times
- Calm, positive, and professional under pressure, with a commitment to own and others’ professional development
- Committed to equality, diversity, and inclusion in all aspects of work
- Willingness to take initiative and go the extra mile when required
- Ability to listen, question, and challenge constructively when appropriate
Desirable
- Experience of working in the charity sector
- Experience of working in healthcare or a medical research environment
- Experience using design and content creation tools such as InDesign and Canva
- Ability to carry out basic video editing tasks, including trimming, formatting, and preparing recordings for distribution
Benefits
- Up to 8% annual discretionary bonus based on individual performance and departmental/organisational achievement against targets and KPIs
- Annual cost-of-living review, subject to the financial performance of the organisation
- Flexible working hours within core business hours (8:00am – 6:00pm)
- Pension: 8% total contribution (7.5% employer contribution, 0.5% employee contribution)
- Annual leave: 25 days plus bank holidays, increasing by 1 day per year after 5 years, up to a maximum of 30 days
- Enhanced maternity/paternity package
- Interest-free travel loan
- Access to an Employee Assistance Programme and YuLife wellbeing platform
- Private medical insurance, with discounted family rates
- Bike to work scheme
- Death in service benefit (4× basic salary)
Role overview
The Education and Events Executive will be an enthusiastic and organised early-career professional, supporting the Head of Education and Events in the planning and delivery of a high-quality programme of MSK-focused educational events and resources. The role will involve assisting with the coordination of in-person and virtual education activities, supporting event logistics and administration, and helping to build positive working relationships with clinicians, faculty, industry partners and other stakeholders. The postholder will contribute to ensuring programmes are delivered smoothly and support the ongoing CPD needs of healthcare professionals.
This is an exciting opportunity to join an organisation supporting education and innovation in musculoskeletal health.
About us
We are a UK medical research charity dedicated to improving bone, joint and muscle health – collectively known as musculoskeletal (MSK) health - through research, education, and innovation. Our work aims to reduce the growing burden of MSK conditions on individuals, the NHS, and the wider economy.
We fund and support innovative research that improves patient outcomes and accelerates the development of new approaches to prevention, diagnosis, treatment and management, including partnerships with clinicians, researchers, and early-stage companies.
Our Education & Events department delivers programmes to strengthen MSK education and training while supporting innovation across the MSK community. This includes core training for MSK clinicians, thematic events to raise our profile, and enhanced learning experiences for MSK innovators.
Through our research, education, and partnerships, we aim to increase awareness, investment, and impact in MSK health where it is most needed.
Purpose of the role
As Education and Events Executive, your primary responsibility is to support the Head of Education and Events in the delivery of the department’s objectives. You will contribute to the planning, coordination and delivery of an educational programme of events and resources that support the professional training and continuing professional development (CPD) needs of healthcare professionals working within the musculoskeletal (MSK) field.
This role reports directly to the Head of Education and Events and involves working closely with colleagues and stakeholders to support the smooth delivery of education and events activity.
Key responsibilities
Delivery of educational programmes
- Support the delivery of a high-quality programme of educational events and courses, working under the direction of the Head of Education and Events and assisting with activities across the event lifecycle, from planning through to evaluation
- Assist with identifying opportunities to develop the events portfolio in line with departmental objectives
- Support the development and maintenance of working relationships with industry partners and stakeholders, assisting with communications and partnership activity as required
- Assist with event budgets, including tracking income and expenditure, processing invoices, and supporting financial reporting
- Support the marketing of events, including helping to prepare and share promotional materials across appropriate channels
- Act as a point of contact for course convenors, faculty and delegates, supporting event-related communications, including responding to enquiries and assisting with travel and accommodation arrangements
- Assist with the coordination of event logistics, including venue bookings, catering, and supporting in-person and virtual delivery using platforms such as Zoom
- Support the recording of virtual events and assist with basic post-production tasks, such as trimming and formatting recordings for distribution
- Provide on-site and virtual support at events to help ensure smooth delivery and a positive delegate experience
- Support post-event processes, including distributing recordings and presentation materials, issuing certificates, and contributing to post-event reports and evaluations
- Assist with CPD accreditation applications where appropriate, supporting compliance with relevant professional standards
Person specification:
Education and qualifications
- University degree, relevant professional qualification or training, or equivalent experience, including demonstrated project management skills
- Willingness to develop project coordination and event delivery skills, with support and training
Experience and knowledge
- Some experience supporting the planning, coordination or delivery of events (in-person and/or virtual)
- Experience assisting with event administration, logistics, or communications
- Experience working collaboratively with colleagues or external stakeholders
- Awareness of continuing professional development (CPD) or training environments, or a willingness to learn
- Basic understanding of project coordination principles, or experience working to plans, timelines and deadlines
- Experience handling data and information accurately, with an understanding of confidentiality and data protection
- Comfortable working with numbers, including tracking costs, invoices, or budgets with guidance
- Awareness of compliance requirements such as data protection and information governance
Skills and abilities
- Clear written and verbal communication skills, with the ability to adapt communication for different audiences
- Proficient in Microsoft Office (Word, Excel, PowerPoint) and confident using digital tools and social media in a professional context
- Strong organisational skills, attention to detail, and the ability to manage multiple tasks and deadlines
- A proactive approach to problem-solving, with the ability to escalate issues appropriately
- Able to work independently on allocated tasks and collaboratively as part of a team
- Willingness to learn, take responsibility, and develop skills over time
- Flexible and adaptable, with occasional willingness to work outside normal hours or travel for events
- Demonstrates professionalism, integrity, and respect for confidentiality
- Calm, positive and reliable, with a commitment to personal development and learning
- Committed to equality, diversity and inclusion in all aspects of work
- Takes initiative and shows enthusiasm for supporting high-quality education and events
Desirable
- Experience of working or volunteering in the charity or not-for-profit sector
- Experience of working in healthcare, education, or a research-related environment
- Experience of using design or content creation tools such as Canva or InDesign
- Basic experience supporting video content, such as editing, formatting or preparing recordings for distribution
Benefits
- Up to 8% annual discretionary bonus based on individual performance and departmental/organisational achievement against targets and KPIs
- Annual cost-of-living review, subject to the financial performance of the organisation
- Flexible working hours within core business hours (8:00am – 6:00pm)
- Pension: 8% total contribution (7.5% employer contribution, 0.5% employee contribution)
- Annual leave: 25 days plus bank holidays, increasing by 1 day per year after 5 years, up to a maximum of 30 days
- Enhanced maternity/paternity package
- Interest-free travel loan
- Access to an Employee Assistance Programme and YuLife wellbeing platform
- Private medical insurance, with discounted family rates
- Bike to work scheme
- Death in service benefit (4× basic salary)
Our client is entering a defining new chapter as it advances plans to create a reimagined, landmark Museum. With a collection of over 35,000 objects, the Museum is planning totransition from a “museum without walls” to create vibrant cultural landmark. At a time of growing division and misunderstanding, its mission—to share under-told stories of Jewish Britain, challenge prejudice and deepen public understanding—is more important than ever. The new Museum will host bold exhibitions, learning, dialogue and cultural exchange, reaching audiences from across the UK and beyond through innovative partnerships and programming.
Director of Development
Permanent
£65,00 to £80,000
London
The Museum is now seeking an exceptional Director of Development to lead a transformative capital campaign ahead of the 2030 opening. Based at the JW3 office and reporting to the CEO, the role will shape and deliver a multi-year fundraising strategy to meet a campaign target of just under £20 million, including £15 million capital costs. As a key member of the Leadership Team, the Director will represent the Museum publicly, build high-value donor relationships, lead major gift and capital fundraising activity, and work closely with Trustees and senior staff to drive philanthropic engagement across trusts, foundations, corporates and individuals.
Candidates will bring significant experience of developing and delivering successful fundraising strategies for large-scale or capital projects, with a strong personal track record of securing high level gifts. You will be a confident relationship-builder, an excellent communicator, and comfortable working with senior stakeholders and donors. Financial acumen, strategic thinking, and the ability to inspire trust quickly are essential, alongside experience managing budgets, donor events and compelling campaign materials. Networks within the arts, heritage or philanthropic sectors would be an advantage.
At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status, or pregnancy/maternity. If you have any disability and require reasonable adjustment/s to any part of the process please contact Ryan Burdock and Jessica Stoddart at Prospectus.
If you meet some of the criteria but not all, we still encourage you to enquire. We can support you to understand the role fully and guide you through the application process. To apply, please submit your CV in the first instance. If your experience aligns, we will arrange a briefing meeting before you submit a formal application. We look forward to hearing from you.
Peer Support Facilitator Lived Experience
We are looking for individuals who are highly resilient and are confident in sustaining an emotionally demanding paid role.
This is a great opportunity to make a real difference, using your lived experience to empower members while working in a collaborative, co-produced team.
Position: Peer Support Facilitator Lived Experience (internally known as Service User Network (SUN) Group Facilitator with Lived Experience)
Location: Various locations in Surrey/Hybrid
Hours: 35 hours per week
Salary: £28,698 per annum
Contract: 12 month contract (maternity cover)
Benefits: MFT offer an extensive benefits package including; 5% Pension Employer Contribution, Paid Sick Leave, Blue Light Card Scheme, Vivup Discounts, Staff Social Events, Staff Social & Wellbeing Committee, Celebration Day (in addition to annual leave entitlement)
Closing date for applications: Sunday 15 February 2026.
Start date: Wednesday 1 April 2026.
The Service User Network (SUN) is an innovative, community-based service providing open-access, facilitated peer support groups for people experiencing emotional difficulties, isolation, and unhelpful behavioural patterns. Based on therapeutic community principles, SUN actively involves members in running, developing, and evaluating the service.
Beyond support groups, SUN offers social events, focus groups, community meetings, and a regular newsletter, fostering a safe, empowering, and inclusive environment for members.
SUN has been recognised for its commitment to lived experience and staff wellbeing, holding the Gold Lived Experience Charter award and the Enabling Environments award from the Royal College of Psychiatrists. The service combines online and face-to-face provision, ensuring accessibility across Surrey and North East Hampshire.
The Role
The SUN facilitator with lived experience will be working closely with a SUN specialist clinician to deliver regular Service User Network (SUN) support groups in different community-based locations across Surrey and North East Hampshire.
SUN provides community-based, open access facilitated peer support groups and aims to help people develop effective ways of coping and improve their relationship with themselves and others.
As a SUN Facilitator, you will:
- C-deliver regular SUN support groups in the community, both face to face and online
- Work in collaboration with the co-facilitator and the SUN members, within support groups
- Use own lived experience of mental health problems associated with a diagnosis of personality disorder to support the development and knowledge of the service and wider services.
- Contribute to ensuring that any potential risk is being constantly assessed within a culture of positive risk taking and shared responsibility.
- Contribute to team supervision and business meetings and consider information regarding the safety and wellbeing of the people who access the service.
- Co-lead on different areas of the service on a rota basis, i.e., reporting, outreach, and member involvement.
- Actively engage in 1:1 check-ins and managerial supervisions.
SUN facilitators receive regular supervision and ongoing support to sustain this emotionally rewarding role.
About You
We are looking for someone with:
- Personal lived experience of mental health issues associated with personality disorder
- Previous experience of working within a professional environment
- Ability to reflect on and appropriately share your own life experiences and personal experiences of mental ill health as part of the facilitating role of the groups
- Ability to guide others in taking charge of their own recovery
When you click to apply you will be asked to upload your CV and covering letter (in which you’ll explain how you feel your experience is suitable for the role). Please ensure you upload your documents in order to be considered for this role.
About the Organisation
The charity is a mental health and emotional wellbeing charity, supporting Surrey residents since 1994 in Banstead, Elmbridge, Epsom & Ewell and Mole Valley.
Offering a variety of face-to-face and online services, available to adults (aged 16+) living in Surrey who would like to restore and/or maintain their mental and emotional wellbeing (no diagnosis needed). The services are free of charge, with no waiting list and no time limit.
This post is subject to an enhanced Disclosure and Barring Service check, and the successful completion of a probationary period.
You may also have experience in areas such as Peer Support, Mental Health Peer Support, Peer Support Worker, Mental Health Peer Support Worker, Peer Support Facilitator, Mental Health Peer Support Facilitator, Mental Health Worker, Mental Health Support. #INDNFP
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Protect the technical foundation that enables vital support, research, and hope for people affected by dementia. What if your cybersecurity expertise could safeguard the services, research, and sensitive information that supports 900,000 people living with dementia across the UK?
Why this role is important:
As Head of Cybersecurity, you'll be the guardian of Alzheimer's Society's technology ecosystem. In a role where trust is everything, you'll develop and lead our cybersecurity strategy, ensuring that the systems powering our support services, research programmes, and advocacy work remain secure, resilient, and compliant.
Every day, vulnerable people trust us with their most personal information. Families reach out for support during their darkest moments. Researchers depend on secure infrastructure to advance vital dementia science. Your work will protect these relationships and enable our mission to continue without compromise.
You'll be part of our Technology directorate, reporting to the Associate Director of IT and joining our Technology Leadership team. Working collaboratively across the organisation, you'll translate complex security challenges into clear strategies that enable colleagues to work safely and confidently, knowing that the systems and data they rely on are protected by best-in-class security practices.
This is also a leadership role where you'll build and develop a high-performing cybersecurity team, creating a culture of continuous improvement, innovation, and shared accountability. Together, you'll role-model best practice, stay ahead of emerging threats, and embed security awareness throughout the Society.
About you:
You're an experienced cybersecurity leader who understands that excellent security combines technical rigour with strategic thinking and clear communication. You're comfortable working across organisational boundaries, translating technical complexity into business context, and building trust with stakeholders at every level.
You'll have:
- Significant experience in information security management, risk assessment, and incident response.
- Proven experience ensuring regulatory compliance, particularly with GDPR, NHS Toolkit, and PCI-DSS, as well as alignment with recognised cybersecurity frameworks such as NIST and information security standards like ISO27001.
- Proven track record in cloud security, network security, and security architecture design.
- Knowledge of penetration testing, vulnerability assessment, and security technologies.
- Experience building and leading high-performing security teams, guiding them through change with compassion.
- Excellent communication abilities, translating technical detail into clear business insights for stakeholders at every level.
What you'll focus on:
- Developing and executing a comprehensive cybersecurity strategy aligned with our mission and risk appetite, serving as a trusted advisor to senior leadership across the Society.
- Leading and developing a talented team of cybersecurity professionals, fostering a culture of continuous improvement and innovation.
- Conducting thorough risk assessments, implementing effective controls, and ensuring full compliance with GDPR, NHS requirements, and relevant security standards.
- Overseeing security technologies and collaborating with Technology teams to integrate security throughout our infrastructure, including regular security testing across all IT services.
- Developing and maintaining comprehensive incident response and disaster recovery plans, monitoring systems for breaches and investigating suspicious activities.
- Building cybersecurity awareness programmes across the Society, fostering a security-conscious culture where everyone understands their role in protection.
Are you ready to...
Lead cybersecurity for one of the UK's largest charities, ensuring the systems and data that support people affected by dementia remain secure and trusted?
Build a team that's valued not just for their technical expertise, but for their ability to enable the Society's mission through strategic security leadership?
Important Dates
- Deadline for applications: Sunday 15th February 2026
- Interviews: Candidates will take part in a four-stage interview process across the end of February and early March 2026 where they'll get to meet a variety of colleagues and stakeholders.
There will be a scenario-based exercise as part of the interview process.
About Alzheimer's Society
Dementia is the UK’s biggest killer. One in three people born in the UK today will develop dementia in their lifetime.
At Alzheimer’s Society, we’re the UK’s leading dementia charity and the only one to tackle all aspects of dementia by giving help and hope to people living with dementia today and in the future. We give vital support to people facing the most frightening times of their lives, while also funding groundbreaking research and campaigning to make dementia the priority it should be.
Together with our supporters, we’re working towards a world where dementia no longer devastates lives.
Our values make sure that our focus is clear for the challenges and opportunities ahead and remind us of what we all stand for.
Our commitment to Equity, Diversity, Inclusion & Belonging
We need to ensure the voices around our table better reflect and understand the communities we exist to serve. We strongly encourage individuals to apply who have a disability, impairment or health condition or individuals who identify as Black, Asian or from another minority ethnic background, as these groups are currently under-represented at Alzheimer's Society.
We want everyone we work with, as a colleague, volunteer, supporter, or someone we support, to feel included and that they belong at Alzheimer's Society.
Our Equity, Diversity and Inclusion Strategy here along with our internal employee forum and Employee Lived Experience network groups help us promote inclusion and belonging, becoming an engaged and inclusive organisation for all our people.
Our hiring process
During your recruitment process we want to make sure that you bring your whole self and can be at your best. We are working hard to ensure our recruitment process is as inclusive as possible, so please do inform us of your experience and anything you think we could do better by completing our candidate survey when you apply.Please also contact Alzheimer’s Society Talent Acquisition Team for application support or any adjustments you might need.
To ensure fairness and consistency to select the best candidate for this role, all our applications are anonymised up until an interview has been confirmed. We recognise the benefits of AI, but if you're considering using it to submit your application, we encourage you to reflect on the value it truly adds. AI tools often lack the personal touch and authenticity that set candidates apart. We want to hear your unique perspective, experiences, and skills, so we encourage you to showcase them in your own voice.
We try to avoid closing roles early where possible, however if we receive a high volume of applications, we may close earlier than the advertised closing date. Should this occur, we will aim to provide you with at least 48 hours' notice.
We are committed to safer recruitment and ensuring the welfare of those we work with, due to the nature of some of our roles, we might need to carry out a DBS check at the relevant level.
Giving back to you
Our employees work hard every day to make a true difference in people's lives. We are proud to support them with a range of benefits, recognition and many options for working agilely, all contributing to a strong work life balance. We also have various learning programmes to support you in your development and help you grow to realise your potential and shape a career with Alzheimer's Society.
You can also visit our Working for Us pages, which give you more information about what it’s like to be an employee at the Society.
Alzheimer’s Society is the UK’s leading dementia charity.



The client requests no contact from agencies or media sales.
Salary: £40,000 - £45,000
Contract: 1 year FTC
Location: London Bridge office – 2-3 days per week (flexible)
Closing date: 10th February
Benefits: Hybrid working, professional development opportunities, supportive and collaborative team culture
We have a great opportunity for a Public Fundraising Manager (Maternity Cover), working for a small but mighty UK charity that is the leading organisation supporting over 1.5 million people affected by a chronic and life?impacting health condition.
Reporting into the Head of Income Development, this is an exciting role for someone who wants to step into a leadership position within a growing organisation. You will have the opportunity to manage two direct reports, grow public fundraising income, and shape supporter journeys across community fundraising, challenge events, individual giving and legacies.
As part of this exciting role, you will help deliver £1.2 million in income through engaging community fundraising, challenge events and supporter-led activity, while delivering excellent stewardship and supporter experiences.
To be successful as the Public Fundraising Manager you will need:
- Experience meeting or exceeding public fundraising income targets within a charity environment with a particular focus on community and events
- A knowledge of direct marketing would be advantageous
- Strong CRM experience with the ability to use data to build engaging supporter journeys
- Experience of line managing direct reports
If you would like to discuss this role with us please contact us and quote the reference 2853AJ.
1st Interview: In person 18th February
Ashby Jenkins Recruitment are a specialist charity recruitment agency, we use our extensive sector knowledge and experience to match candidates to the most suitable charity jobs. We are passionate about improving equality across the sector, you can read more about our commitment to diversity here.
We take a relationship-led approach to recruitment in the charity sector and partner with you as the leading charity recruitment agency.
If enough applications are received the charity reserve the right to end the application period sooner.
If you would like to discuss this role with us please quote the reference
Department: Training & Development
Salary: £32,580
Hours: 35
Contract Type: Permanent
About the Role
TRAINING OFFICER
We provide training and consultancy to organisations that work directly with care-experienced young people, in order to upskill and develop professionals who are committed to improving outcomes for children in care and care leavers.
We are looking for an enthusiastic and experienced Training Officer to plan, design and deliver training content that makes a real impact. We are seeking an excellent facilitator to deliver this important provision, who is creative, professionally curious and has strong organisational and self-administration skills.
The Training Officer will be involved in delivering our standard courses, alongside developing new and innovative pieces of work, including digital, online and in-person training packages. They will also support the delivery, assessment and ongoing development of an accredited learning programme for Personal Advisers in Leaving Care Service Teams.
Location
Our team currently work remotely from home, with the required attendance of in-person meetings (generally expected once or twice per month). In-person meetings usually take place in our office space in Old Street, London and Become covers the cost of travel within Great Britain for essential in-person meetings.
The role of Training Officer also requires regular delivery of training sessions at client venues across England (travel expenses covered).
The Old Street office space is available for team members to work from if preferred. For non-London based team members hot-desking options near you can be requested if required.
Equity, Diversity and Inclusion
As an organisation serving children in care and young care leavers, we are keen to receive applications from people with lived experience of care. We are actively seeking to bring diversity of perspectives and experience, and especially welcome applications from those from racially-minoritised communities. We ask all applicants to fill in an Equity and Diversity Monitoring from to better understand the diversity of applicants. This is anonymous and will not be connected with your application.
How to apply
To apply please complete our application form on our recruitment platform by the application close date and time.
In the application stage of our recruitment, we ask candidates to upload an up-to-date CV and complete the application form on our recruitment platform. The application form asks for candidates to answer competency-based questions.
Your application and answers will be reviewed anonymously to ensure fairness and help remove bias from the application process.
To apply for this role, you will need to:
- Provide us with a copy of your CV
- Answer the competency questions in no more than 400 words per question,providing relevant examples to demonstrate how you meet the skills and experience required
- Complete the Equity and Diversity Monitoring Form (this is not compulsory,but the information is very useful to us)
If you have any reasonable adjustments to request for this recruitment process (at any stage) please advise us on your application form.
Interview Details
Interviews will have two parts:
- A session with young people;
- A panel interview with Become staff.
- Interviews may be held virtually using a video calling app (Microsoft Teams or Zoom) or in person in London. If access to technology/internet is difficult for you, please contact us so we can assist in making suitable arrangements.
Interviews will take place:
Young people’s panel: 3rd March 2026
Staff panel: 5th March 2026
Become embodies and promotes fairness in our recruitment process. As part of this short-listed candidates invited to interview will be sent the interview questions in advance.
Please Note
All applicants must have a Right to Work in the UK. Although the role is hybrid, we are unable to offer work visas or sponsorship for any candidates.
We’re proud to be a Living Wage Employer. We are committed to #ShowingTheSalary. Our roles are #OpenToAll
Benefits: Real London Living Wage Employer; Generous Annual Leave Scheme; Flexible working; Pension Scheme; Life Insurance Scheme; Health Cash Plan; Access to a Rewards and Benefit Platform; Signatory of Halo Code; Disability Confident Employer; Employee Assistance Programme available 24/7; Fostering Friendly Employer; Support for Team Members with lived experience; Access to Virtual GP
REF-226 360
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Agile - London Head Office (SE5 8FJ)/Home
The Salvation Army, the UK’s leading social welfare charity, is seeking a direct marketing expert to lead its newly formed Supporter Acquisition and Innovation Unit and provide strategic leadership, direction, and management of the annual acquisition programme.
The Salvation Army is one of the largest, most diverse providers of social and community services after the Government. With more than 600 local centres, they make a powerful difference to people across the UK who might otherwise be excluded.
The Assistant Head of Individual Giving is a key, senior role in the Individual Giving Section, overseeing the development and delivery of multi-channel direct marketing activities that inspire and motivate many thousands of new supporters to join the charity’s donor base each year. The post also leads the development and implementation of new acquisition products from concept to launch and meeting an annual fundraising target of approximately £1M. The role leads a unit of three people including one direct line report.
The successful candidate will have
- Extensive expertise in all aspects of direct marketing, specifically acquisition, including detailed knowledge and experience of how best to maximise both offline and online channels, as well as successfully implementing new and innovative products or offers.
- Experience in successful strategic planning, management and implementation of strategy will be critical as well as strong communication and interpersonal skills.
Candidates must be highly organised project managers with excellent leadership and people management skills and the ability to think analytically and critically. They will also possess skills in creative development and, finally, have the ability and willingness to work within, and be empathic with, the Christian ethos and values of The Salvation Army Mission.
Benefits:
25 days annual leave + bank holidays (pro rata for part-time) a contributory pension scheme; an employee assistance programme.
Working hours: Minimum of 35 hours per week, working a minimum of 40% across each month in the Territorial Headquarters, London, SE5 8FJ.
Closing date: Monday16th February 2026 at 9am.
In order to complete your application please download and read the job profile and any other attachments.
In the job profile you will find the criteria required for the role please make sure that you address this in your supporting statement as this forms the basis of our shortlisting.
Appointment subject to satisfactory references, proof of right to work in the UK.
For details of how to prove your right to work in the UK please click here and please note that we are unable to offer sponsorship.
We reserve the right to close this advert earlier if we feel that we have received sufficient applications.
Promoting equality in the workplace and as a disability confident leader scheme employer, we guarantee to interview all disabled applicants who meet all the minimum essential criteria for the vacancy.
Our mission is based on our faith in Jesus Christ who wants everyone to experience life in all its fullness.



Are you a dynamic finance professional who thrives in a fast-paced, evolving environment?
Goodman Masson are partnered with a prestigious London based organisation to recruit for a Finance Manager. This is a pivotal role for someone who excels at balancing high-level strategic objectives with meticulous attention to detail. You will lead on all month-end processes and ensure the integrity of financial statements during an exciting period of organisational growth and change.
You will ideally be ACA qualified from an audit background; however other backgrounds will also be considered. You will need to be comfortable rolling your sleeves up in a fast-paced environment, as well as dealing with multiple stakeholders at executive level.
The Role:
As Finance Manager, you will report directly to the Financial Controller and oversee the daily operations of the financial service function. You will be responsible for delivering accurate statutory accounts and maintaining robust internal controls.
Key Responsibilities:
- Lead and coordinate the closing process to ensure all entries are posted accurately and on time.
- Oversee accounts payable, receivable, and bank processes, ensuring seamless transaction processing.
- Monitor cash flow, review forecasts, and optimise liquidity.
- Support annual audit processes by liaising with external auditors and ensuring full compliance.
- Utilise accounting system to manage nominal codes and trial balances, while overseeing fixed assets, accruals, and prepayments.
- Foster a collaborative work environment and provide mentorship to the finance team.
Essentials:
- Fully Qualified Accountant (ACA, ACCA, CIMA) or equivalent.
- Strong technical accounting and audit expeirence.
- Ability to work under pressure in fast paced environments.
- Experience improving processes and controls.
Salary is up to £65,000 per annum + Benefits.
Central London based with hybrid working.
Applications are being reviewed on a rolling basis, with interviews being set up immediately. Please apply ASAP to ensure you are considered.
Support Worker
We're looking for a kind, compassionate and resilient Support Worker to join our Mental health Social Care Service in Kensington and Chelsea
£28,808.00 per annum, working 40 hours per week.
Want to feel like you're part of one team? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
Our benefits include:
Annual leave increasing up to 30 days with length of service
Free DBS
Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
Fully paid induction programme and further training
ILM courses and Apprenticeship Programmes
Cycle to work scheme
Employee Assistance Programme for 24-7 confidential support
Online wellbeing resources
A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
What you'll do:
- Building supportive, trusting relationships with customers and creating a positive atmosphere
- Providing support with daily living activities, including practical assistance to support customers to independent living e.g. budgeting, cooking, establishing a night time routine
- Supporting customers to maintain a healthy environment and where appropriate assisting them to clean their accommodation and maintain good personal hygiene
- Assisting in the recording and reporting of customer incidents
- Managing customer referrals, completing assessments and obtaining and maintaining all relevant paperwork
- Developing productive relationships with partner organisations to improve service outcomes
- Adhering to lone working protocols and maintaining high levels of awareness in relation to the health and safety of yourself and colleagues
- Involving customers in the design, development and delivery of the service
- Encouraging and enabling tenants to pay their rent and avoid personal debt
- Ensuring Look Ahead Health and Safety policies and local protocols are adhered to at all times e.g. fire risk
- Undertaking any other duties consistent with the grade and nature of the post as assigned by the Team Leader/Manager Undertake any other duties consistent with the grade and nature of the post as may be reasonably assigned
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
About you:
- Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
- Approachable and open behaviour
- Prefers working as part of a group or team
- Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
- Has a practical and logical mind and is naturally well organised
- Flexible
- rformance with a can do attitude
- Ability to cope positively with challenging and diverse behaviours
What you'll bring:
Essential:
- Up to NVQ Level 2/3 or equivalent or experience in the social care/charity sector
Desirable:
- Experience working in mental health
About us:
We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Creative Media and Communications Manager
We are excited to be working in partnership with The Rock Church, a vibrant and growing church community in Harpenden, Hertfordshire. Meeting at the Eric Morecambe Centre on beautiful Rothamsted Park, they will be celebrating their 5th anniversary in April 2026 with over 300 active members and thriving youth and young adult ministries.
At The Rock Church, everything begins and ends with Jesus. Their heartbeat is simple: to lead people to Jesus and support them on their journey of discipleship. With a mission to inspire and equip people to apply the life-giving words of Jesus to their everyday circumstances, they're building a church family marked by authenticity, compassion, and commitment to growing in faith.
As they enter an exciting new season of growth and expansion, The Rock Church is seeking a visionary, hands-on Creative Media and Communications Manager to lead and develop their digital presence and creative output. This is a key role for the future of the church, using creativity and media to build God's Kingdom and tell the story of what God is doing in and through TRC, both on the ground and online.
You'll oversee and creatively shape all media and communication platforms across the church, playing a significant leadership role, especially on Sundays, alongside a volunteer team. From digital strategy and social media to video production, live broadcasting, design, photography, and website management, you'll be at the heart of how the church communicates its mission, vision, and values with excellence, authenticity, and impact.
The successful candidate must be able to demonstrate:
- A committed Christian with a heart and passion to build the local church
- Proven creative vision with hands-on media/tech skills
- Experience in digital communications, creative media, or church media agency work
- Proficiency in Adobe Creative Suite (Photoshop, Illustrator, Premiere Pro, etc.)
- Knowledge of website platforms (e.g., Squarespace, WordPress, Wix)
If you're passionate about using creativity and media to build God's Kingdom and are excited to be part of a pioneering season in a church dedicated to reaching people with the hope of Jesus, then we'd love to hear from you.
This role is subject to a Basic DBS check, which will be carried out by the employer.
This role requires access to a car, as you'll be transporting filming and audio equipment between locations.
For more information, please contact Nick Thomas, Senior Consultant, Charisma Charity Recruitment. Your application should be submitted through the Charisma website and include your CV and supporting statement.
The Rock Church is committed to being a welcoming and respectful Christian workplace and encourages applications from a wide range of backgrounds. Their beliefs and practices are grounded in their biblical understanding of faith, and the successful candidate will be expected to uphold and fully support the Evangelical Alliance Basis of Faith and our Values. The Rock Church and Charisma seek to ensure fairness and equality in our recruitment processes in accordance with the law.
In accordance with the Equality Act 2010, it is an occupational requirement that the post holder is a practising Christian. The postholder will be required to undertake a basic DBS check, and to prove their Right to Work in the UK.
Location: Hybrid - Harpenden and Hitchin
Closing date: Applications are being reviewed on receipt and interviews will be conducted on a rolling basis. When a suitable candidate is found the role will close, so please apply without delay to avoid disappointment.
Citizens UK
Citizens UK is the UK’s biggest, most diverse and most effective people-powered alliance. We bring communities and local organisations together to work on issues that matter; from campaigning for zebra crossings on dangerous roads, to reforming the immigration system, to the Living Wage campaign. We have a track record of winning change through hundreds of local and national campaigns. We know everyday people have the ability to shape the world around them. We believe that through developing local leaders, we can drive nationwide change and create community-led solutions to big and small problems.
Citizens UK has played a pioneering role in introducing and developing community sponsorship of refugees in the UK. In response to the Syrian refugee crisis in 2015, we campaigned successfully for the introduction of community sponsorship in the UK. Citizens UK was then instrumental in proving the model can work in the UK and through training, advocacy, and coordination, we have helped hundreds of local groups welcome thousands of refugee families. In 2022, Citizens UK expanded its work by launching the Communities for Ukraine programme, matching Ukrainian refugees with UK hosts and most recently has run Communities for Afghans, resettling dozens of refugees. Throughout, it has combined grassroots organising with national advocacy to build a sustainable, community-led model of refugee resettlement. In 2025, we campaigned successfully to persuade the Government to introduce ‘named sponsorship’, giving communities greater choice in who they would sponsor. This creates a huge opportunity to grow community sponsorship and to enable UK civil society to step up and honour our proud tradition of offering sanctuary.
Head of Community Sponsorship Role
This is a rare opportunity to lead Citizens UK’s community sponsorship campaign and help build the movement that will be at the heart of a community-led welcome.
This new role comes at an exciting and crucial time, as we seek to build and embed this new form of named community sponsorship in the UK. As Head of Community Sponsorship you will lead on our strategy to develop named sponsorship as a transformative part of the UK’s approach to refugee resettlement and community power. This will involve building a broad-base of civil society partners ready to sponsor refugees and to add their voice to the campaign. You will lead on the campaigning and advocacy strategy as we ensure quality in the Government policy and cross-Party political support. Citizens UK acts as the Lead Sponsor for local community sponsorship groups and you will oversee their ongoing support and further engagement.
The role foster collaboration with Citizens UK Organisers and alliances, develop sustainable funding strategies, and ensure alignment with Citizens UK’s broader migration and transformation goals. The role will work alongside Citizens UK’s Migrant and Refugee Organising Team and will contribute to the efforts to build the power to create a more welcoming country. You will lead on relationships with senior stakeholders, policy makers, and funders, and support the creation of campaigns and resources to expand public awareness and support for community sponsorship. With responsibilities spanning communications, and external representation, the role is key to shaping Citizens UK’s refugee resettlement strategy and building its national impact as a driver of cohesion.
Working as the Head of Community Sponsorship for Citizens UK, reporting to the Assistant Director for Migrant and Refugee Organising (MARO), your main responsibilities will include:
Career Pathway Headings
Objectives
Contribute to Citizens UK and Project Strategic Objectives
• Build a broad and deep engagement across civil society in named sponsorship, demonstrating the potential for scale and the big tent of support.
• Develop and implement campaign approaches that secure policy goals and build cross-Party political support.
• Develop strategy that develops the leadership of local Citizens members and refugees, strengthens civic institutions and builds trust across difference.
Build and Manage Projects & Achieve Work Targets Effectively
• Oversee multiple work strands, working in partnership.
• Develop and manage project workplans, KPIs and budgets, ensuring delivery to time, standard, and impact goals.
• Establish systems for performance tracking, evaluation, and continuous improvement across project streams.
Learning, Expertise, Wellbeing & Inclusion
• Act as a senior expert in sponsorship strategy; coach and mentor staff and partners, and facilitate learning across departments and projects.
• Influence and lead the integration of equity, wellbeing and refugee voice into strategic decisions and delivery frameworks.
Develop and Manage External Relationships
• Lead high-level relationships with national and senior stakeholders, including government departments (e.g. Home Office), civil society institutions and funders.
• Build and manage partnerships that advance sponsorship reform and position Citizens UK as a sector leader.
• Ensure stakeholder experience is consistently excellent and take the lead on resolving reputational risks or tensions.
Communications
• Act as a senior spokesperson for Citizens UK’s sponsorship work in the media, at public events, and in government or civil society forums.
• Lead the design and implementation of a high-profile communications strategy to influence narratives on refugee welcome and community leadership.
• Ensure communications align with ethical storytelling principles and amplify sponsor and refugee voices responsibly.
Develop and Manage Internal Relationships
• Lead and develop high-performing cross-functional teams, with clear expectations, direction, and collaboration structures.
• Effectively line manage senior staff and foster shared leadership culture across sponsorship and Citizens UK team
• Ensure that the community sponsorship strategy is aligned with Citizens UK’s other campaigns and work closely with other members of Migrant and Refugee Organising team.
• Contribute to senior leadership structures, including strategic planning processes and transformation initiatives.
Generate Income and Resources
• Initiate and grow significant and sustainable income streams to fund Citizens UK’s sponsorship work.
• Develop and lead high-value funding partnerships with trusts, foundations and strategic donors.
• Demonstrate strong budget oversight and ensure effective use of financial and human resources in sponsorship delivery.
Personal Specification
(D) Desirable, (E) Essential
Qualifications
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Degree or equivalent experience in a relevant field such as migration, social policy, international development, or community organising (D)
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Management or leadership qualification, or relevant CPD in project or programme management, public policy, or team leadership (D)
Experience
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Proven experience in leading complex, multi-stakeholder programmes related to refugee resettlement, community organising, or social impact (E)
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Demonstrable track record of strategic leadership in a charity or community-focused setting (E)
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Experience of managing cross-functional teams to deliver against ambitious organisational goals (E)
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Experience of developing and sustaining strategic partnerships with civil society organisations, local authorities, or government departments (E)
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Experience in leading campaigning and influencing strategies to secure changes in Government policy (E)
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Experience of designing and implementing systems for monitoring, evaluation, and learning to track progress and report to funders and or government stakeholders (D)
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Demonstrable experience of driving collaborative campaigns or outreach efforts that engage diverse communities (E)
Key skills and knowledge
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Strong leadership and team coordination skills – able to motivate, direct, and support multidisciplinary teams across multiple workstreams (E)
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Excellent project and performance management skills – able to set strategic priorities, delegate effectively, and ensure accountability (E)
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In-depth knowledge of refugee resettlement systems, community sponsorship models, and UK migration policy, including recent developments affecting Afghan and Ukrainian pathways (E)
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Knowledge and skills in community organising and an understanding of how community sponsorship and campaigning connect with and support the method and aims of organising (E)
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Outstanding written and verbal communication – confident in producing compelling cases for support, policy communications, and public messaging (E)
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Ability to design and deliver stakeholder engagement strategies, with a clear understanding of influencing policy and public opinion (E)
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Skilled in developing and managing strategic partnerships with funders, policy-makers, and community groups (E)
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Strong analytical and problem-solving skills – able to assess complex challenges, identify risks, and implement effective solutions (E)
Personal qualities & values
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A mission-driven leader with a passion for refugee rights, community empowerment, and social justice (E)
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Politically astute and able to navigate relationships with stakeholders from civil society, government, and grassroots communities (E)
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Collaborative and people-centred, able to work constructively across teams and with volunteers, refugees, and community leaders (E)
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Committed to embedding refugee leadership and lived experience into programme design and delivery (E)
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Resilient, adaptable, and able to manage competing priorities in a fast-paced and evolving policy environment (E)
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Comfortable working within an accountable team culture – open to feedback, reflective practice, and continuous improvement (E)
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Willingness to work occasional evenings or weekends, and to travel when necessary to support programme delivery (E)
Note:
At Citizens UK, we work with communities to develop leaders, strengthen organisations, campaign for change and organise across difference. This work is rewarding and can be challenging; it requires a personal commitment to inclusion, a willingness to listen and disagree respectfully, and an interest in working in an organisation where our staff, member institutions and leaders will come from a diversity of backgrounds and often hold views that may be very different from our own. More information about how we operate within this context and build trusted relationships across difference can be found on our website and is covered in induction. Onboarding and navigating this relational culture, and type of work, is supported by line managers and further training.
The client requests no contact from agencies or media sales.
The Role:
Our client is looking to appoint a Regular Giving and Legacy Giving Manager to oversee a sector-leading, multi-channel appeal programme to increase numbers of gifts and donors to the University. Following the launch of this leading universities bold and ambitious strategy they are preparing to launch a comprehensive fundraising campaign. The Regular Giving and Legacy Giving team will play a pivotal role in bringing about a step-change in regular, mid-value and legacy donations to the University.
You will oversee and implement the overall strategy and supporter journey for alumni and donors primarily through direct mail, telephone, email and social media.
After an internal promotion, an exciting role has arisen with opportunities for the postholder to oversee an award-winning acquisition campaign, a brand-new mid-value programme and a successful legacy marketing programme. You will be instrumental in building collaboration with the Alumni Engagement team to promote philanthropy and take alumni on a journey to their first gift.
This position is based in West London (Central Line) offering a hybrid working pattern of mostly 2 days a week which are Tuesdays and Thursdays, with some requirements to come in 3 days per week when needed.
What you would be doing:
Working across the Regular Giving & Legacy Giving team, you will oversee supporter journeys for donors, working on cases for support, appeal development and data segmentation. You will have the opportunity to pilot new ideas as well as delivering a mature and sector-leading programme.
Working across Advancement, you will build relationships with key internal stakeholders especially the Alumni Engagement team, Major Gift, and Event teams to capitalise on opportunities to embed regular giving and legacy messaging in all University activities.
What we are looking for:
- Successful track record, in direct-marketing fundraising in Higher Education or the charity sector
- Proven track record of line management and professionally developing members of staff
- Ability to build strong relationships and collaboration among key stakeholders and teams
- Significant and demonstrable experience of managing and organising projects to agreed budgets, targets and timescales
- Significant and demonstrable experience of developing and evaluating compelling and response driven copy and creative
- Significant and demonstrable experience of interrogating, analysing, manipulating and interpreting large, complex data sets for targeting and segmentation purposes
What’s on offer:
- The opportunity to continue your career at a world-leading institution and be part of the mission to use science for humanity.
- Benefit from a sector-leading salary and remuneration package (including 41 days’ annual leave and generous pension schemes).
- Access to a range of workplace benefits including a flexible working policy from day one, generous family leave packages, on-site leisure facilities and cycle-to-work scheme.
- Interest-free season ticket loan schemes for travel.
- Be part of a diverse, inclusive and collaborative work culture with various staff networks and resources to support your personal and professional wellbeing.
Next steps:
Please apply today with your CV and a member of the TPP team will be in touch with you if you meet the requirements of this role. If you haven’t heard back from us within 3 working days then unfortunately your CV hasn’t been shortlisted for this role (you will also receive a notification of this).
We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
Summary:
The Supporter Partnerships Officer (SPO) plays a vital role in delivering an exceptional experience for new and existing supporters of London City Mission.
Purpose of the job:
As a key member of the Fundraising team, you will be the first point of contact for individuals and organisations who give to the charity; handling enquiries, processing donations given over the telephone, updating supporter records, nurturing long-term relationships and providing insight to other members of the fundraising team.
This role is ideal for someone who thrives in a people-centred environment, enjoys providing outstanding supporter care, and is energised by working in a mission‑driven fundraising setting.
Your work ensures supporters feel valued, informed, and inspired to continue their journey with us. Conversations around personal faith, Biblical convictions around supporting gospel ministry and requests for prayer often form part of the dialogue between the SPO and supporters.
Key responsibilities:
Supporter care and engagement
- Be the first point of contact for supporters' (existing and new) enquiries by phone, email, letter, website and any other fundraising channels. Ensure they experience an excellent standard of response and experience.
- Be responsible for ensuring donations are thanked promptly and for establishing excellent standards of supporter care.
- You will look for opportunities to send stories and communications that show the Mission’s appreciation including leading on the LCM wide thank you events to Individual Giving supporters.
- Keep thank you letters up to date with new stories to show the impact of their donations.
- Respond to the cancellation of donations thanking the supporter for their gifts and ensure that the cancellation was planned.
Data and insights
- Ensure all supporter information and interactions are captured accurately, up to date and stored in the fundraising CRM in line with GDPR and organisational policies to allow LCM to maximise income. This includes creating new records, assist with managing online donation pages and communicate with supporters on communication preferences and gift aid.
- Run regular reports to track supporter engagement, retention, and income trends.
- Use insights to improve supporter stewardship and fundraising journeys.
Proactive fundraising support
- Identify opportunities to deepen supporter relationships, including upgrading gifts, promoting campaigns, or encouraging long term commitments.
- Support the delivery of fundraising appeals, events, and supporter journeys.
- Collaborate with colleagues across the fundraising team to deliver outstanding supporter experiences.
- Maximise income by ensuring gift aid declarations are correct and up to date giving supporters every opportunity to opt in.
Donation processing and administration
- Accurately set up new direct debits and Gift Aid declarations.
- During staff absence support the recording and reconciliation of donations if necessary.
Fundraising and supporter partnerships team
- Represent LCM at external events and conferences each year where the SPO will be expected to communicate LCM’s vision with a passion for and understanding of the gospel message, as well as share their personal journey of faith in Jesus Christ.
- Provide support and take part in meetings, activities and events in the Fundraising and Supporter Partnerships Team.
- Fully participate in the spiritual life of the Mission including attending the annual week of prayer, the monthly Team Day and daily staff prayers.
This role is based in London City Mission office in Tower Bridge Road and will involve occasional UK travel.
Person specification:
Essential experience
- Strong organisational and planning skills
- Excellent written and oral communication skills
- Ability to work on your own initiative and as part of a team
- Experience in customer service or supporter care
- Experience of using a CRM /donor database
- Good working knowledge of excel spreadsheets
- Attention to detail
- A practising, evangelical Christian, and a committed member of a local church whose leadership is willing to commission you for this position
- Inspired by London City Mission’s vision and values
Desirable experience
- Medium level skills in MS Office applications
- Experience of using Microsoft Dynamics D365 CRM
- Experience of processing direct debits
- Experience of coordinating volunteers
- Experience of working in a fundraising team
- Be willing to host the LCM weekly online prayer meeting and to lead team devotions
Benefits:
Here are some of the benefits we would offer you in this role:
- 25 days annual leave
- Blended approach to work - with some flexibility over days in the Office and working from home
- An attractive pension scheme with LCM contributing 11.5% of salary
- Clear Christian values underpinning all we do
- Regular LCM and team prayer events; monthly whole of LCM team days with worship, teaching, prayer, and updates; and an annual week of prayer in January
This job description is not intended to be exclusive or exhaustive. It is an outline indication of activity and will be amended in the light of LCM’s changing needs.
Occupational requirement:
London City Mission (LCM) is an organisation committed to preaching the Christian gospel to the people of London.
The Supporter Partnerships Officer plays a key part in managing Partnerships with individual supporters for the London City Mission. It is essential that he/she must personally own, communicate and implement the aims and objectives of the Mission as he/she will be the first point of contact with supporters, including written, telephone and face to face. LCM deeply values its relationships with supporters, some of whom have been giving to and praying for the work for decades.
Many of our supporters know our staff by name because of personal conversations they have had around their personal faith and how we have responded to requests for prayer. We seek to build relationships with individuals over time and connections are often made as we share stories of personal Christian faith and how this motivates us to be a part of gospel work.
On this basis, we consider there is a prima facie case that the person appointed in this role be an evangelical Christian.
Employees are required to agree to the Mission’s Statement of Faith and Conduct.
This job description does not form part of a contract of employment.
We are recruiting for a Children's Support Worker to join our team in Hammersmith & Fulham; the scope on this job involves….
Job Title: Children's Support Worker
Location: Hammersmith & Fulham
Salary: £28,857.12 per annum
Contract type: Full-time, Permanent
Hours: 37.5
We want kind and empathic people to work at Refuge, who believe in equality,
diversity, and inclusion, are experts in their area of knowledge, want to make a
positive difference and improve the lives of the women and children we support.
We are recruiting for a Children’s Support Worker who will be working closely with children and their mothers who are living in our refuges escaping domestic violence and other forms of violence and abuse, to provide personal welfare support and ensure that our clients are provided with a safe, supportive, and welcoming environment.
This post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies
Closing date: 9.00am on 17 February 2025
Interview date: 26/27 February 2025
Benefits
Refuge offers a variety of exciting opportunities to learn, develop and grow in your career. We recognise the value everyone brings to the organisation to achieve our aims and are dedicated to developing and rewarding our staff. More details of our benefits can be found in Job Information Pack.

