Jobs in Ingatestone

We're looking for a kind, compassionate and resilient Waking Night Support Worker to join our Mental Health Social Care Service in Newham. No personal care or experience is required, just the right values.

£21,606 per annum, working 30 hours per week. The shift pattern for this role is 10 hour shifts 3 days per week.

Want to feel like you're making a difference? You'll feel at home here.

Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.

Our benefits include:
* Annual leave increasing up to 30 days with length of service
* Free DBS
* Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
* Fully paid induction programme and further training
* ILM courses and Apprenticeship Programmes
* Cycle to work scheme
* Employee Assistance Programme for 24-7 confidential support
* Online wellbeing resources
* A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
* Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution

All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

What you'll do:

• Building supportive, trusting relationships with customers and creating a positive atmosphere
• Working proactively with other members of the team to handle the service caseload and administrative responsibilities
• Conducting key work sessions as required, that are innovative and engaging in order to achieve Support Plan goals
• Ensuring ongoing assessment and management of risks associated with customers within an attitude of 'positive risk taking'
• Establishing a night-time routine

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
About you:

• Enjoys social interaction and the company of others.
• Exudes a warm friendly presence and open behaviour
• Prefers working as part of a group or team
• Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement

What you'll bring:

Essential:

• NVQ Level 2/3 or equivalent with little or some previous relevant sector work experience.

Desirable:

• Other relevant professional memberships and/or specialist qualifications and languages.
• Look Ahead values the experience of applicants who have used our services or those similar to Look Ahead services.

About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year.
* We are Inclusive and Trusted.
* We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

Please see full Job description on our website

We're looking for a kind, compassionate and resilient Waking Night Support Worker to join our Mental Health Social Care Service in Newham. No personal care or experience is required, just the right values.

£21,606 per annum, working 30 hours per week. The shift pattern for this role is 10 hour shifts 3 days per week.

Want to feel like you're making a difference? You'll feel at home here.

Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.

Our benefits include:
* Annual leave increasing up to 30 days with length of service
* Free DBS
* Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
* Fully paid induction programme and further training
* ILM courses and Apprenticeship Programmes
* Cycle to work scheme
* Employee Assistance Programme for 24-7 confidential support
* Online wellbeing resources
* A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
* Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution

All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

What you'll do:

• Building supportive, trusting relationships with customers and creating a positive atmosphere
• Working proactively with other members of the team to handle the service caseload and administrative responsibilities
• Conducting key work sessions as required, that are innovative and engaging in order to achieve Support Plan goals
• Ensuring ongoing assessment and management of risks associated with customers within an attitude of 'positive risk taking'
• Establishing a night-time routine

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
About you:

• Enjoys social interaction and the company of others.
• Exudes a warm friendly presence and open behaviour
• Prefers working as part of a group or team
• Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement

What you'll bring:

Essential:

• NVQ Level 2/3 or equivalent with little or some previous relevant sector work experience.

Desirable:

• Other relevant professional memberships and/or specialist qualifications and languages.
• Look Ahead values the experience of applicants who have used our services or those similar to Look Ahead services.

About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year.
* We are Inclusive and Trusted.
* We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

Please see full Job description on our website

Dancers’ Career Development (DCD), the national charity that enables and empowers dancers to thrive professionally and personally throughout and beyond their performance careers, are recruiting a Relationship Manager.

We are seeking a self-motivated, experienced coach, facilitator, producer or project manager with strong administrative skills.

The ideal candidate will be a good communicator who enjoys working collaboratively in a productive, agile and supportive team. Our Relationship Management team engage with professional dancers and dance students across the UK.

The role will ideally suit someone with exceptional interpersonal and communication skills, who is used to managing their own workload effectively. Candidates should be able to demonstrate a successful track record designing, planning and delivering high quality events, projects, workshops and resources.

If this opportunity excites you, and you share DCD's values and passion for making a positive difference to dancers' lives, please get in touch. We'd love to hear from you.

Contract: 3-3.5 days per week, part-time permanent role (24-28 hours per week)

Salary: £35,000 per annum, pro-rata

Start date: 1 September (with potential to commence sooner)

Location: This is a remote working role which will suit someone living in, or within commuting distance of, London for meetings and programme delivery one to four times per month

Benefits: 23 days holiday pro-rata plus Bank Holidays (increasing to 28 days with length of service), 5% Employer pension contribution, Health & Wellbeing package, Professional Development opportunities

Deadline: Applications must be submitted by 9am, Tuesday 14 July 2026

How to apply: Please download the Recruitment Pack from our website for full job spec and how to apply.

• 30 hours/week (0.8FTE)
• £35,000p.a. pro rata (actual salary £28,378.38) plus 6% pension contribution 
• Remote

Rape Crisis England & Wales (RCEW) is the national campaigns and membership body for a network of independent, community-based Rape Crisis Centres working to end child sexual abuse, rape, sexual assault, sexual harassment and all other forms of sexual violence.

The 24/7 Rape and Sexual Abuse Support Line is a national service led by Rape Crisis England & Wales and funded by the Ministry of Justice.

We are looking for a thoughtful and committed *professional who can combine strong safeguarding knowledge with a collaborative approach to quality assurance and service improvement.

Job Summary

The Support Line Safeguarding & Quality Assurance Coordinator is responsible for the day-to-day quality control, safeguarding oversight, and assurance of the 24/7 Support Line. Acting as the Designated Safeguarding Officer (DSO) for the service, the postholder will provide oversight and assurance of safeguarding practices, complaints, and quality issues are managed appropriately, consistently, and in line with organisational policies, procedures and statutory requirements.

The role is responsible for coordinating and delivering a proactive quality assurance programme that assesses practice, monitors compliance with policies and procedures, identifies areas for learning and development, and supports continuous service improvement. Through audits, case reviews, and quality monitoring activities, the postholder will identify themes, risks, and opportunities to strengthen practice and improve service delivery.

The Support Line Safeguarding & Quality Assurance Coordinator will be experienced in customer service, safeguarding, and quality assurance, including responding to complaints and concerns, with the ability to communicate appropriately and sensitively with a range of stakeholders, including complainants, survivors, delivery partners, and colleagues. They will have a strong understanding of sexual violence, safeguarding responsibilities, and the wide-ranging impacts on survivors and those supporting them.

*This role is restricted to applicants who are female. This is a Genuine Occupational Requirement (GOR) in accordance with Schedule 9, Part 1 of the Equality Act 2010.

Due to the nature of the role, the post holder will be required to provide direct support to women and children who have experienced sexual violence and abuse. The role involves working in women-only spaces and delivering trauma-informed services where privacy, dignity, and the ability to build trust with service users are essential.

We consider that being female is an occupational requirement for this role, and that applying this requirement is a proportionate means of achieving a legitimate aim, namely the provision of safe, appropriate, and effective support services to survivors.

This requirement has been carefully considered in line with equality legislation and is applied only where it is necessary for the effective delivery of the service.

Key Responsibilities

Safeguarding and Quality Assurance

• Act as the Designated Safeguarding Lead (DSL) for the national 24/7 Support Line, providing safeguarding oversight, guidance, and decision-making across all delivery partners.
• Lead and coordinate safeguarding and quality assurance activity across partner organisations to ensure services are delivered safely, consistently, and in line with organisational standards, contractual requirements, legislation, and best practice.
• Identify, assess, manage, and appropriately escalate safeguarding concerns relating to adults and children, ensuring concerns are recorded and responded to in accordance with safeguarding procedures and statutory guidance.
• Oversee and undertake safeguarding audits, case reviews, complaint investigations, and quality assurance activities to monitor compliance and identify areas for improvement.
• Monitor safeguarding, complaints, and quality assurance trends across the service, identifying themes, risks, learning opportunities, and recommendations for continuous improvement.
• Ensure safeguarding records, referrals, investigations, and quality assurance documentation are maintained accurately, confidentially, and in line with data protection and information governance requirements.
• Develop and maintain effective working relationships with delivery partners, commissioners, safeguarding agencies, and other stakeholders to support collaborative service delivery and safeguarding responses.
• Contribute to the development and delivery of safeguarding and quality assurance training, guidance, and resources, working in partnership with 24/7 Support Line Managers to promote a culture of accountability, continuous learning, reflective practice, and ongoing service improvement.

Complaints, Feedback and Quality Control

• Act as the first point of contact for complaints relating to the 24/7 Support Line, ensuring responses are managed sensitively, appropriately, and within agreed timescales.
• Investigate complaints and service concerns in collaboration with delivery partners, establishing findings and making recommendations for resolution and service improvement.
• Maintain accurate and up-to-date records of complaints, feedback, investigations, outcomes, and actions taken.
• Work with delivery partners to ensure consistent collection and review of service user feedback across the Support Line.
• Analyse concerns, risks, themes, and patterns identified through complaints, feedback, safeguarding activity, and quality assurance processes, taking responsibility for driving improvements, promoting learning, and working collaboratively with Support Line Managers to strengthen practice and enhance service quality.
• Coordinate and oversee Quality assurance activities, including call and chat monitoring, case reviews, and feedback processes, ensuring consistent application across all partners.

Data, Reporting and Insight

• Work collaboratively with the Data and Impact Coordinator to review and analyse service data, outcomes, complaints, safeguarding concerns, and quality assurance findings.
• Produce reports, summaries, and actionable insights for the Support Line Operations Manager, commissioners, or funders as required.
• Identify trends, recurring themes, and development needs across the partnership, supporting improvements to training, guidance, policies, and operational practice.
• Support the monitoring of service quality, safeguarding performance, and compliance against agreed standards and contractual requirements.

Service Improvement

• Ensure learning from safeguarding activity, complaints, feedback, and quality assurance informs continuous service improvement and operational development.
• Work collaboratively with colleagues and delivery partners on service improvement initiatives, including accessibility, consistency, and service user experience.
• Contribute to the development of processes and systems that strengthen quality, safeguarding practice, and partnership working across the national Support Line.

Synergy with the wider work of RCEW

• Participate in team meetings, cross-organisational projects, and wider organisational activities as required.
• Maintain effective communication and collaborative working relationships with colleagues across the organisation and partner network.
• Keep up to date with relevant legislation, safeguarding guidance, sector developments, and wider organisational priorities relevant to the role.

This list is indicative only, not exhaustive. It is intended to reflect a range of duties the post-holder will be expected to perform but additional duties commensurate with the role may be required. The job description will be reviewed from time to time and may change in light of experience and changing circumstances, in consultation with the post-holder. We ask all employees to uphold our organisational values, support our mission and purpose, and to maintain respectful and collaborative relationships with colleagues at all levels of the organisation.

Person Specification*

• Experience of working to improve support services, ideally within a quality assurance, safeguarding, customer service, helpline, or support service environment.
• Experience acting as a Designated Safeguarding Officer (DSO), safeguarding lead, or in a similar role with responsibility for safeguarding oversight and decision-making, or a willingness to undertake relevant DSO training.
• Experience of handling complaints, concerns, or service issues effectively and sensitively.
• Excellent knowledge of safeguarding practice, including the ability to recognise, assess, and respond appropriately to a range of safeguarding concerns relating to adults and children.
• Experience using data, feedback, and performance information to identify trends, monitor service quality, support decision-making, and drive continuous improvement.
• Experience of assessing practice, identifying learning opportunities, and supporting service and practice development.
• Strong understanding of how helpline or support services operate, including service user needs, operational challenges, and quality standards for call and chat handling.
• Knowledge of best practice in complaints handling, safeguarding, quality assurance, and continuous improvement.
• Awareness of accessibility requirements and inclusive practice, with the ability to support services that are accessible to diverse user groups.
• Strong customer service skills, with the ability to communicate sensitively, professionally, and appropriately with complainants, survivors, colleagues, and stakeholders.
• Strong analytical and problem-solving skills, with the ability to investigate concerns, assess information objectively, identify themes and trends, and make clear recommendations.
• Good organisational and time management skills, with the ability to manage competing priorities and maintain accurate records.
• Experience of coordinating quality assurance activities, audits, service reviews, or improvement initiatives.
• Experience working within the sexual violence, violence against women and girls (VAWG), safeguarding, or wider support sector.
• Experience of working with multiple partner organisations or external stakeholders.
• Knowledge of trauma-informed practice and survivor-centred approaches.

Personal Attributes

• A passion for making a difference and for delivering high quality support services for survivors of sexual violence.
• Able to think critically and assess information objectively.
• Able to see the big picture, to see the connections between complaints, feedback and QA insights and how the service is delivered.

Success in the role of Support Line Safeguarding & Quality Assurance Coordinator is determined by the ability to work collaboratively with delivery partners and stakeholders to ensure safe, high-quality, and consistent service delivery across the national 24/7 Support Line. The role will ensure that safeguarding, complaints, feedback, and quality assurance activity informs continuous improvement and supports positive outcomes for service users. Key measures of success include:

• Complaints, safeguarding concerns, and quality issues are managed effectively, appropriately, and within agreed timescales and organisational procedures.
• Quality assurance and safeguarding oversight processes are implemented consistently across all delivery partners.
• Feedback collection and engagement processes remain effective, with feedback collection rates maintained above agreed targets.
• Trends, risks, learning, and insights from safeguarding, complaints, feedback, and quality assurance activity are regularly analysed and used to inform service improvement and operational practice.
• Regular, accurate, and data-informed reports are provided to the Support Line Operations Manager or funders as required.
• Positive working relationships are maintained with delivery partners, colleagues, and external stakeholders to support safe and effective service delivery.

How to Apply

To apply, please submit a CV and a covering letter (no more than two pages) explaining why you are interested in this role and how your experience meets the person specification.

Eligibility

Applicants must have the right to work in the UK. Evidence of this will be required prior to appointment.

Additional Information

Please note: We reserve the right to close this vacancy early should we receive a sufficient number of applications. We therefore encourage interested candidates to apply as soon as possible.

Due to the volume of applications received, only candidates selected for interview will be contacted.

• 37 hours per week
• £40,000 – £42,000 per annum plus 6% pension contribution
• Remote

Rape Crisis England & Wales (RCEW) is the national campaigns and membership body for a network of independent, community-based Rape Crisis Centres working to end child sexual abuse, rape, sexual assault, sexual harassment and all other forms of sexual violence.

The 24/7 Rape and Sexual Abuse Support Line is a national service led by Rape Crisis England & Wales and funded by the Ministry of Justice.

We are looking for a values-led professional with strong digital project skills and a deep commitment to survivor-centred, high-quality services.

Job Summary

As the Digital Project & Product Lead for the 247 Support Line, you will lead the transformation and continuous improvement of the organisation’s digital support line infrastructure, ensuring the technology and processes that underpin survivor support are effective, resilient, and user centred.

This role sits at the intersection of project delivery, product management, and a genuine commitment to the survivors RCEW serves. The right candidate will understand that technology is only as good as the humans who use it and will bring both rigour and empathy to everything they do.

You will be responsible for the end-to-end delivery which, includes defining the product requirements, technology evaluation, procurement, implementation, onboarding, and ongoing optimisation. Working closely with operational teams, suppliers, and stakeholders, you will ensure that our support line products enable support workers to deliver high-quality, accessible services.

Key Responsibilities

 Programme Delivery

· Own and drive the support centre improvement programme from procurement through to live operation, ensuring delivery on time and within budget

· Manage supplier relationships, coordinate and input into the evaluation of bids, and identify, track, and mitigate risks throughout the programme

· Maintain clear, accessible project documentation and provide regular progress updates to senior stakeholders

· Coordinate across internal teams (services, technology, legal, finance) and external partners to keep work aligned and moving

Product & Solution Ownership

· Act as product owner for the support centre platform: defining requirements which meet the needs of support workers and service users

·  As part of a team you’ll evaluate technology options against a set of agreed criteria, with a focus on fitness for purpose, data security and value for money

·  Oversee the bespoke configuration of the chosen platform, working closely with the supplier

· Collaborate with the Head of Service to and I.T Lead to onboard and train the team, ensuring support line workers feel confident and prepared from day one

· Following go-live, take responsibility for the continued health and development of the support centre platform and identify improvement opportunities

·  Champion best practice in digital service design and products across the organisation, building internal capability over time

Information Governance & Data Protection

· Work closely with RCEW's Data Protection Officer and Senior leadership to ensure all aspects of the programme comply with relevant data legislation

Person Specification*

· A proven track record of successfully delivering digital or technology projects on time and within budget

· Able to manage multiple workstreams simultaneously in a fast-paced environment with evolving priorities

·  Ability to assess complex situations, identify blockers, and develop pragmatic solutions

· Ability to gather and translate user needs into product requirements; comfortable working with service design principles and working iteratively to develop or improve digital products

·  Experience and understanding of contact centre software, CRM, and/or case management platforms

·  Proven ability to work across diverse teams and communicate clearly with both technical and non-technical audiences

·  Thorough knowledge of UK GDPR and able to handle highly sensitive personal data and engage with difficult subject matter with care and professionalism

· A team player who builds trust quickly and works effectively across organisational boundaries

· Self-starter who can work autonomously, flag problems early, and drive work forward without constant direction

· A genuine commitment to RCEW's mission to end sexual violence and support survivors

Personal Attributes

We are looking for a skilled and versatile digital professional who combines strong delivery skills with product thinking. You do not need to be a technical expert, but you do need to be confident working with technology suppliers, communicating with both technical and non-technical stakeholders, and making sound decisions under pressure.

Above all, we are looking for someone who understands the importance of the work RCEW does and has a strong track record of delivering digital projects effectively.

Success in the role of Digital Project & Product Lead for the Support Line is determined by the ability to lead and coordinate the successful delivery of digital projects that enhance the effectiveness, resilience, and user experience of the national 24/7 Support Line. Working collaboratively with suppliers, internal teams, operational colleagues, and key stakeholders, the role will ensure that digital solutions are implemented safely, on time, and in line with service requirements.

Key measures of success include:

• Strong supplier engagement and stakeholder collaboration result in agreed solution designs that meet the operational needs of the Support Line.
• A robust project plan is developed and managed in partnership with suppliers, with key milestones achieved within agreed timescales.
• Virtual Contact Centre (VCC) upgrades are configured and delivered in accordance with agreed specifications, supporting improved service delivery and performance.
• Integration testing with existing systems is completed successfully, with issues identified, resolved, and signed off before implementation.
• Operating procedures, user guidance, and supporting documentation are developed or updated to reflect new processes and system functionality.
• Comprehensive training materials are produced, enabling Support Line staff and delivery partners to effectively use new systems and features.
• Training is delivered to relevant colleagues and stakeholders, ensuring operational readiness and confidence ahead of implementation.
• A structured Go Live readiness review confirms that technical, operational, governance, and business readiness criteria have been met before deployment.
• The VCC upgrades are launched successfully with minimal disruption to Support Line operations, supported by effective implementation planning, monitoring, and post-launch issue resolution to maximise adoption and service benefits.

HOW TO APPLY

To apply, please submit a CV and a covering letter (no more than two pages) explaining why you are interested in this role and how your experience meets the person specification.

RCEW is committed to equal opportunities and actively encourages applications from people with lived experience of sexual violence, and from people from communities which are under-represented in our workforce, including Black and minoritised communities, disabled people, and LGBTQ+ people.

All roles at RCEW are subject to an enhanced DBS check. The post-holder will have access to sensitive data relating to survivors of sexual violence and must demonstrate the highest standards of discretion and data security.

Eligibility

Applicants must have the right to work in the UK. Evidence of this will be required prior to appointment.

Additional Information

Please note: We reserve the right to close this vacancy early should we receive a sufficient number of applications. We therefore encourage interested candidates to apply as soon as possible.

Due to the volume of applications received, only candidates selected for interview will be contacted.

The Outrunners are recruiting two Youth Practitioners to deliver our Schools Programme, in collaboration with Nike!

Job Description

• Job title: Youth Practitioner (Sessional) - two roles availables

• Location: East London - Newham, Hackney, Tower Hamlets

• Salary: £15-£17 p/h 

• Hours: Up to 15 hours a week with the potential for more. Core hours: 10am-8pm, must be available evenings and occasional weekends

Who are we?

The Outrunners are a running charity based in Hackney, on a mission to empower young people through movement. Backed by an incredible crew of volunteers and partner brands like Nike and Moju, we help young people in East London to build confidence, wellbeing, health and leadership skills.

We deliver free, fun, sociable, youth‑led running and movement sessions for 8–18 year olds every week - during term time and holidays. But we’re about more than just running. We also create spaces for young people to explore creativity and culture, go on exciting trips, access wraparound wellbeing support, and develop the skills and opportunities they need to shape the futures they want.

Over the past five years, we’ve supported thousands of young people and helped push greater diversity within the running world.

Last year we launched an exciting partnership with Nike’s Social and Community Impact team. As a Youth Practitioner, you’ll deliver our programmes across schools in East London, aiming to engage more young people in movement and running. 

What do we want?

We are looking for a new sessional Youth Practitioner to work alongside the Youth Programme team to develop and deliver our Nike-funded schools programme across East London. 

You need to be passionate about getting young people moving, in particular girls and young women, and believe in the power of excellent youth work. You'll have a good understanding of the barriers and challenges faced by young people living in East London.

What you’ll be working on: 

Supporting our movement programmes 

• You’ll deliver fun and engaging sessions in schools to young people aged 11-18, alongside teachers and other coaches.

• You’ll work with the Youth Programme Lead and other Youth Practitioners to design movement  programmes, with a focus on running and movement whilst also bringing other sports, games and wellness activities.

• You’ll support the development of our programmes targeted at 8-18 year olds outside of schools.

• You’ll undertake administration tasks such as planning sessions, ensuring evaluation forms are completed and uploading data to our database.

• You’ll complete any other business required by management and pitch in to help with other tasks at busy times during the year. 

Working with young people and their families 

• You’ll develop and maintain relationships with young people and parents.

• You’ll support young people's attendance at approximately 5 races per year (weekends)

• You’ll work with the Youth Programme Team to plan and deliver activities over half-term and summer holidays. 

• You’ll ensure safeguarding procedures are upheld for all young people. 

Does this sound like you?

• A positive attitude, with lots of energy and enthusiasm and a passion for working with young people

• Someone who enjoys movement/running and sees the importance of encouraging young people out of their comfort zone

• A natural people-person with a high level of empathy, able to make people feel valued, respected and heard

• Reliable with patience, professionalism and an understanding of the importance of confidentiality

This job is for you if: 

• You have experience of working with young people and their families 

• You have experience delivering youth programmes targeted at young people with proven successful outputs

• You have relevant youth work experience/a relevant youth work qualification 

• You have a working understanding of safeguarding children and young people and how to maintain appropriate professional boundaries

• You have a commitment to, and working understanding of, equality and diversity, with the ability to work in culturally diverse communities, as well as a readiness to challenge discriminatory behaviour

• You have excellent communication, time management and organisational skills with the ability to prioritise and multitask

Desirable:

• Experience working in schools 

• Experience working with young people in sports and fitness 

• Youth work or fitness qualification 

What’s in it for you?

• Working alongside aspirational brands such as Nike

• The chance to attend exclusive, exciting events with our brand partners, Nike and MOJU 

• Learning and development opportunities to fit your aspirations, including with some of our partners

• Nike-branded kit provided for work, upon passing your probationary 

We strongly encourage women from ethnically diverse backgrounds to apply for this role since the  project is aimed at ethnically diverse young women. Even if you feel you don’t meet all the criteria, please still apply as we want to hear from a diverse range of people. 

The successful applicant will need to be subject to a background enhanced disclosure check by the Disclosure and Barring Services (DBS) before any appointment can be confirmed.

Interested? Here’s how to apply!

• Upload a copy of your CV, and a covering letter explaining why you would like the role, and how you meet the requirements listed in the job description. The covering letter should be no longer than two A4 pages.

• If you meet our requirements, we will contact you for an interview after the closing date.

• If you are not contacted within a month of submitting your application, on this occasion you have been unsuccessful. We will keep your details on file for any other suitable vacancies.

Please submit your application by 11.59pm on Wednesday 8th July 2026.

Working Pattern: Mon - Fri (at least one co-location day)

Interview Date: 13th July 2026

Are you looking for a rewarding role working for an intersectional feminist organisation? If so, we have an incredible opportunity for you to join our team as an IDVA (Adult Social Care) at Solace Women's Aid.  

You will be joining a team of committed and inspiring individuals whose dedication has saved the lives of thousands of women, men and children in the capital. We are looking for friendly and diligent individuals to join our services and help us make a difference.

Our core values reflect our history and were developed in consultation with staff and service users. Feminism and intersectionality are key to our work, and we are committed to the principles of being survivor-led, trauma-informed, empowering, diverse, anti-racist and anti-discriminatory.

About the Service

The Bexley SASS team provides advocacy and support to survivors of domestic and sexual abuse living in Bexley. An exciting opportunity has arisen in this busy team for an IDVA (Adult Social Care). We provide a package of support covering crisis intervention, risk assessment, safety planning, assessment of needs and individual support planning.

About the Role

As an IDVA (Adult Social Care), you provide specialist, proactive support to survivors of domestic abuse who are at high risk of harm. You will work with individuals who have current or previous involvement with Adult Social Care, including those facing additional barriers to support. You will manage a caseload of around 30 clients, working closely with partner agencies including Police, Children's Social Care, and MARAC.

Working alongside Adult Social Care’s frontline triage team, you will offer guidance where domestic abuse is identified and deliver training to staff to build awareness and understanding of domestic abuse and its impact.

About You

You have a thorough understanding of domestic abuse and its impact on women and children, alongside experience of providing emotional and practical support and strong casework management skills.

You have the skills to provide effective crisis intervention, carry out risk assessments, safety planning, and individual support planning, with demonstrable experience in an IDVA or similar role with this client group.

High organised, self-motivated, and passionate about ending gender-based violence. You bring a “can-do” approach and demonstrable commitment to Solace’s feminist approach to supporting women and their children to be safer.

What we can offer you

We provide a comprehensive benefits package to all our employees, including:

• Flexible working
• Focus on learning and development (internal career progression and training)
• Generous holiday entitlement
• Employer pension contribution
• Family-friendly leave and enhanced maternity pay
• Access to Inclusion Networks
• Daily clinical debriefing
• Employee Assistance Programme providing free 24/7 support and advice
• Employee Benefits Platform offering staff discounts, benefits and savings
• Flow & Restore yoga classes
• Meditation sessions
• Cycle to Work Scheme

How to apply

When applying for this role, kindly highlight in your Supporting Statement how your values, knowledge, transferrable skills, and experience align with each point within the following sections of the Job Profile Document:

• Values, Behaviours & Competencies
• Knowledge, Experience and Skills

Solace Women's Aid values diversity, promotes equity, and challenges discrimination. We encourage and welcome applications from candidates of diverse cultures, abilities, perspectives, and lived experiences. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay, and benefits. Our Inclusion Networks support staff with protected characteristics and offer inclusive spaces to connect.

We are a Disability Confident Employer and committed to an inclusive and accessible recruitment process.

We anticipate and provide reasonable adjustments as needed and support employees who acquire a disability or long-term health condition, enabling them to stay in work.

This service is run by women for women and is therefore restricted to female applicants under the Equality Act 2010, Schedule 9, and Part 1. Section 7(2) e of the Sex Discrimination Act 1975 apply. The post is exempt from the Rehabilitation of Offenders Act.

As part of safer recruitment practices, we carry out pre-employment checks including references, Disclosure and Barring Service (DBS) and right to work in the UK checks.

No agencies.

Do you want your work to have real impact?

We have an exciting 12-month Fixed Term Contract opportunity as a Community Fundraising & Engagement Officer at the Motor Neurone Disease (MND) Association, you will help shape and grow support across Northern Ireland for people affected by motor neurone disease by helping to generate vital income that enables us to deliver our mission.

Key responsibilities:

• Build on existing support for the MND Association across Northern Ireland
• Develop and support a network of volunteer fundraiser
• Plan and deliver community fundraising activity
• Build and maintain strong relationships with both existing and new supporters, encouraging long-term engagement and loyalty within local communities through exceptional relationship management and stewardship.
• Attend fundraising events, community functions and meetings, delivering presentations and media interviews on behalf of the Association where appropriate (note these may be during evenings and weekends).
• Maintain accurate records using our CRM system
• Work closely with colleagues and volunteers to ensure a joined-up and consistent supporter experience.

About you

• You are a proactive Community Fundraising & Engagement Officer who:
• Has experience in fundraising, supporter engagement or relationship management
• Communicates clearly and builds trust with a range of people
• Works collaboratively and manages competing priorities
• Understands data protection and uses CRM systems confidently
• Is committed to the work of the MND Association
• Holds a UK driving licence with access to a vehicle

This is a home-based role with travel requirements across Northern Ireland and occasional travel to Northampton

Further information about working for the MND Association and full job description is available in the attached Candidate Pack. 

We are committed to equality, diversity, and inclusivity. We work to remove barriers for everyone affected by MND, employees, volunteers, and stakeholders. 

As part of the Disability Confident Scheme, we guarantee interviews for disabled applicants who meet the role's requirements. 

What We Offer 

• 28 days holiday, increasing to 33 days after 5 years, plus Bank Holidays 
• Access to UK Healthcare, including dental, eyecare, health screenings, and therapies 
• 24/7 GP access via phone and video 
• Life assurance and confidential counselling helplines 
• Salary sacrifice schemes (Cycle to Work, Buy/Sell Annual Leave) 
• Access to Benefit Hub for discounts on everyday shopping 
• Enhanced pension scheme 
• Opportunities for training and personal development 

Motor Neurone Disease moves fast. It takes away time, it takes away independence and it has no cure. Every day we support people affected by MND. We fund ground-breaking research. We campaign for better care. We’re here for everyone who needs us. Because with MND, every day matters.   

We are seeking to appoint an experienced Project Development Officer to join our team as a pivotal element of our new National Lottery Heritage Fund-supported project.

The project will significantly augment our capacity to support UK synagogues in need of support to preserve their historic fabric and protect and make accessible the Jewish heritage they embody. The successful candidate will report to the Foundation's Projects Director, leading on essential organisational development and project set-up in the year 1 Development Phase of the project.

While a specialist consultant team will be recruited to implement this project during years 2-6 of the project subject to a successful Delivery Phase application, the Project Development Officer is integral to scoping and developing the delivery programme in the crucial initial planning of the project.

Be part of a small, ambitious charity transforming cleft care in the UK and around the world.
Use your trusts and foundations expertise to unlock funding that directly changes lives.

At CLEFT, we are building long term, sustainable solutions for people born with cleft lip and palate. We fund pioneering research in the UK and work hand in hand with healthcare teams globally to create lasting, high quality cleft services. Every grant secured helps improve treatment, train clinicians and ensure people can access care for life.

This is a pivotal role at an exciting stage in our growth. As our Trusts and Foundations Fundraiser, you will take ownership of a portfolio of funders, developing strong relationships and securing income that directly supports our work. You will join a small, committed team where your ideas are valued and your impact is visible from day one.

We are looking for someone who already understands grant fundraising and can work with confidence and independence. You will be trusted to manage your own pipeline, write compelling applications and reports, and proactively seek new opportunities. In return, you will have the flexibility to shape your work, contribute to wider fundraising plans and grow alongside the organisation.

This role offers the chance to:

• Play a central role in a mission driven charity with global reach
• Build meaningful relationships with funders who care about long term impact
• Work remotely or in a way that suits you, with flexibility built in
• See the direct results of your work in improved care and outcomes

If you are motivated by purpose, thrive on ownership, and want your fundraising skills to make a tangible difference, we would love to hear from you.

About The Role
There are moments when marketing is not just about campaigns, but about helping shape the future.
Every gift in a Will tells a story of hope, a decision to make a lasting difference in the lives of people affected by dementia. The people behind those gifts are what turns that hope into real progress – funding care, research, and support that continues long into the future.
Bringing in over a third of the charity’s income and winning Legacy Team of the Year at the Legacy Giving Awards 2026, we are building on strong momentum and ambitious goals.
We are now looking for a Legacy Marketing Executive to join us in a permanent, home-based role. You will work across multiple channels and projects, helping to grow awareness and inspire more people to consider leaving a gift in their Will.
You will be part of a friendly, collaborative team within a wider Income and Engagement directorate, all united by a shared mission to help change the future of dementia. 
What you’ll do
You’ll lead on planning and delivering legacy marketing campaigns from start to finish. You’ll make sure campaigns are clear, well targeted, and reach the right people.
You’ll work with teams across the organisation and with external partners to keep everything running smoothly.
You’ll also review results and use what you learn to improve future campaigns.

- Deliver campaigns across different channels, including creative development, targeting, and planning
- Work with agencies, suppliers, and internal teams
- Track campaign performance and review results against KPIs like ROI and response rates
- Use data and insight to improve future campaigns
- Contribute ideas to legacy strategy and planning
- Work with Regional Legacy Giving and Case teams to support a joined-up supporter experience
- Follow all relevant rules, regulations, and brand guidelines

About you
We’re open to different backgrounds and paths into this role. You might already work in direct marketing, legacy, individual giving, or another area of the charity sector. Or you might be bringing transferable skills from a different marketing role and looking to move into this space.
What matters most is how you work, your curiosity, and your interest in using marketing to make a difference.
We’d like to hear from you if you can show:

- Delivery of direct marketing campaigns across offline and digital channels
- Work in legacy, individual giving, direct marketing, or another marketing environment in a charity setting
- Understanding of fundraising and supporter journeys, with an interest in legacy giving
- A team-focused approach and willingness to support others
- Use of data or testing to improve campaign results

Above all, you want your work to have purpose and help people make a lasting difference.
Interviews are provisionally scheduled to take place on the 21st and 22nd July via MS Teams.

About Alzheimer's Society
Dementia is the UK's biggest killer. One in three people born in the UK today will develop dementia in their lifetime.

At Alzheimer's Society, we're the UK's leading dementia charity and the only one to tackle all aspects of dementia by giving help and hope to people living with dementia today and in the future. We give vital support to people facing the most frightening times of their lives, while also funding groundbreaking research and campaigning to make dementia the priority it should be.

Together with our supporters, we're working towards a world where dementia no longer devastates lives.

Our values make sure that our focus is clear for the challenges and opportunities ahead and remind us of what we all stand for.

Our commitment to Equity, Diversity, Inclusion & Belonging

We need to ensure the voices around our table better reflect and understand the communities we exist to serve. We strongly encourage individuals to apply who have a disability, impairment or health condition or individuals who identify as Black, Asian or from another minority ethnic background, as these groups are currently under-represented at Alzheimer's Society.  

We want everyone we work with, as a colleague, volunteer, supporter, or someone we support, to feel included and that they belong at Alzheimer's Society. 

Our Equity, Diversity and Inclusion Strategy here along with our internal employee forum and Employee Lived Experience network groups help us promote inclusion and belonging, becoming an engaged and inclusive organisation for all our people. 

Our hiring process

During your recruitment process we want to make sure that you bring your whole self and can be at your best. We are working hard to ensure our recruitment process is as inclusive as possible, so please do inform us of your experience and anything you think we could do better by completing our candidate survey when you apply.  Please also contact Alzheimer's Society Talent Acquisition Team via [email protected] for application support or any adjustments you might need.

To ensure fairness and consistency to select the best candidate for this role, all our applications are anonymised up until an interview has been confirmed. We recognise the benefits of AI, but if you're considering using it to submit your application, we encourage you to reflect on the value it truly adds. AI tools often lack the personal touch and authenticity that set candidates apart. We want to hear your unique perspective, experiences, and skills, so we encourage you to showcase them in your own voice.

We try to avoid closing roles early where possible, however if we receive a high volume of applications, we may close earlier than the advertised closing date. Should this occur, we will aim to provide you with at least 48 hours' notice.

We are committed to safer recruitment and ensuring the welfare of those we work with, due to the nature of some of our roles, we might need to carry out a Criminal Record Check at the relevant level. You can read more information via our Website.

Giving back to you

Our employees work hard every day to make a true difference in people's lives. We are proud to support them with a range of benefits, recognition and many options for working agilely, all contributing to a strong work life balance. We also have various learning programmes to support you in your development and help you grow to realise your potential and shape a career with Alzheimer's Society. 

You can also visit our Working for Us pages, which give you more information about what it's like to be an employee at the Society.

We are looking for a Weekenders Journey Guide to support prospective Weekend Foster Carers from their first conversations with Now Foster through to the next stages of the recruitment and assessment journey.

This is a highly relational, candidate-facing role. You will be one of the main people helping applicants understand what Weekenders is, explore whether it is right for them, stay motivated through the process, and feel supported to take the next step.

Introductory conversations (our ‘intro chats’) will be a core part of the role. You will speak with people who are curious about fostering, but who may also feel unsure, nervous or are still working out whether they can foster. Your role will be to bring warmth, clarity and momentum: helping people feel welcomed, informed and confident, while also making sure the right people progress at the right pace.

You will use Now Foster’s digital platform (a bespoke CRM system) to manage the candidate journey, track progress, record key information and help the team understand where applicants are getting stuck or moving forward. You will play an important role in making sure we are attracting the right leads, supporting them well, and learning how to improve the journey as we grow.

This role would particularly suit someone with experience of fostering or working in fostering. It could also suit someone from a related background who is deeply motivated by innovation in this area and excited by what fostering could look like if it were designed around children, carers and relationships.

You do not need to be a qualified social worker, but you do need to be emotionally mature, reflective, organised and comfortable working closely with a social work-led team. You will need to understand safeguarding, and be confident holding thoughtful conversations with prospective carers.

What You’ll Be Doing

Supporting candidates through the journey

• Acting as a consistent, warm and encouraging point of contact for prospective Weekend Foster Carers.

• Carrying out intro chats with people who have expressed interest in the Weekenders programme.

• Helping candidates understand the Weekenders programme, what the role involves, and what the journey looks like.

• Supporting candidates to reflect on whether Weekenders is right for them.

• Keeping candidates engaged, informed and motivated as they move through the process.

• Helping people overcome practical barriers where appropriate, while being honest and clear about expectations.

• Making sure candidate communication feels relational, timely and values-led.

Helping the right people progress

• Helping identify candidates who are ready to move forward, as well as those who may need more time, more information or a different route.

• Support candidates to progress, pause or close, as advised by our fostering service colleagues.

• Using strengths-based and motivational approaches to help candidates reflect on their motivations, support networks and capacity.

• Working closely with social work colleagues to escalate questions, concerns or safeguarding issues appropriately.

• Supporting candidates to prepare for training, home visits and assessment stages.

• Helping ensure the process is clear, efficient and supportive.

Supporting groups, events and community activity

• Supporting information events, training sessions and candidate-facing events.

• Co-delivering sessions with social workers and other colleagues.

• Helping create a welcoming community for people exploring Weekenders.

• Supporting socials and community-building activity for applicants and approved Weekend Foster Carers.

• Helping candidates connect with the mission and feel part of something meaningful.

Administration, data and follow-up

• Keeping candidate records, notes and next steps up to date on Now Foster’s digital platform.

• Using Google Workspace, Trello and other tools to access key documents and manage your workload. 

• Making sure no candidate falls through the cracks.

• Supporting data capture so the team can understand what is working and where candidates are getting stuck.

• Helping improve templates, messages, prompts and workflows for the candidate journey.

• Supporting home visit admin and logistics where needed.

Contributing to innovation and learning

• Gathering feedback from candidates to help improve the journey and bringing this insight from candidate conversations into team discussions.

• Helping the team understand what motivates people to become Weekend Foster Carers, what worries them, and what helps them move forward.

• Supporting testing and iteration of new candidate journey approaches.

• Helping us build a process that is warm, efficient, inclusive and effective.

• Contributing to a new model of fostering that is relational, ambitious and designed around children and young people.

You’ll Thrive in This Role If You Are

• Warm and relational – able to build trust quickly and make people feel welcome.

• Emotionally mature – able to have thoughtful conversations about motivation, care, family life and uncertainty.

• A strong communicator – clear, encouraging and confident across phone, video calls, emails and written updates.

• Motivational and strengths-based – skilled at helping people see their potential while also being honest about what fostering involves.

• Organised and proactive – able to manage a busy candidate journey, track next steps and keep people moving.

• Tech-savvy – comfortable using digital platforms, Google Workspace and Trello.

• Confident in your judgement – able to decide when someone should progress, pause or close, while knowing when to seek advice.

• Safeguarding-aware – able to recognise when something needs to be escalated and comfortable working within clear safeguarding processes.

• Reflective and curious – interested in learning what works and improving the candidate journey over time.

• Comfortable with ambiguity – happy working in a small, growing charity where things are evolving.

• Committed to better outcomes for children and young people – motivated by Now Foster’s mission and the potential of Weekenders.

Experience We’re Looking For

Fostering experience would be highly beneficial. For example, this could include experience as a foster carer, working in fostering, supporting foster carers, working with fostering services, or working in a closely related part of children’s social care.

We are also interested in people with experience in:

• Volunteer management

• Children’s social care or youth work

• Community work

• Social prescribing

• Mentoring or coaching

• Recruitment, onboarding or candidate support

• Relationship-based support roles

Most importantly, we are looking for someone who understands the importance of relationships, can guide people through a meaningful decision-making process, and is excited by the possibility of building a different kind of fostering journey.

Bonus Points For

• Lived experience of the care system or fostering.

• Experience working directly with prospective or approved foster carers.

• Experience using motivational interviewing, coaching or strengths-based approaches.

• Experience supporting people through an application, recruitment, assessment or onboarding journey.

• Experience delivering or supporting information sessions, preparation groups, training or community events.

• Experience working remotely or in a flexible, fast-moving team.

An interest in innovation, service design or changing how fostering works.
 

About Us

Now Foster is a team of innovative social workers, designers, and entrepreneurs on a mission to change fostering in the UK.

We bring together social work, service design, public sector transformation and lived experience to create better outcomes for children and young people. Our overarching vision is to transform the fostering system by bringing many more wonderful people into it as foster carers, so that children and young people have the relationships, stability and support they need to thrive.

You will be joining a small, ambitious and passionate team, alongside our trustees, freelancers and advisors, all of whom play an active part in shaping our work. We partner with local authorities and not-for-profits who share our values and are ready to embrace change. As a registered charity, everything we do is driven by purpose, not profit.

About Weekenders

Weekenders is Now Foster’s flagship programme. It pairs children and young people in foster care with inspiring adults who can offer guidance, stability and encouragement on a regular basis. It is about showing up, making a difference, and being that person a young person can count on.

The programme is growing quickly. We are scaling Weekenders across London and beyond, testing new ways to support applicants, local authorities and independent social workers, and building the operational foundations needed for long-term growth.

A core part of this growth is making sure that people who are interested in becoming Weekend Foster Carers receive the right balance of warmth, encouragement, information and challenge as they move through the journey. That is where the Journey Guide comes in.

Working Pattern and Location

This role is offered at 4 to 5 days per week, with a salary of £34,000 pro rata.

The role can be based anywhere in England, with occasional travel to our Weekender delivery areas. Our Weekenders team is currently based across London and Manchester, and our wider organisational team is based in Oxford. Most work will be home-based, but there will be some in-person meetings, events, training sessions or bi-monthly co-working days.

The role will involve some work outside standard office hours. This is likely to include:

• Around one weekend day per month, which you would take back as time off during the previous or following week.

• Some evening work, for example around one information event per month.

• Some evening intro chats with prospective foster carers, where this helps people engage with the process.

We work flexibly and will support the successful candidate to manage their time in a sustainable way.

Safeguarding

Now Foster is committed to safeguarding and promoting the welfare of children and young people.

This role will involve contact with prospective carers, rather than direct work with children and young people. However, you will need to understand safeguarding, work within Now Foster’s safeguarding processes, and escalate any concerns appropriately.

This role will require an enhanced DBS check.

What’s In It For You

Joining Now Foster means being part of something different. We are small, ambitious and innovative, and you will play a key role in helping Weekenders grow.

You will be close to the people exploring whether they could become Weekend Foster Carers, and your work will directly shape whether they feel supported, confident and ready to take the next step.

You will join a supportive, collaborative and values-led team. We work hard, care deeply about what we do, and are building something bold and lasting: a new way of fostering that blends social work, design, technology and relational practice.

We will provide the tools and technology you need, cover agreed travel and expenses, and support you to work flexibly within the rhythm of the programme.

How to Apply

Please send us your CV and a short cover letter explaining:

1. Why you are interested in Now Foster and the Weekenders programme.

2. The experience you would bring in supporting, guiding or motivating people.

3. Any experience you have of fostering, working in fostering, children’s social care, community work, volunteer management or similar.

4. What excites you about innovation in fostering and what fostering could look like.

5. Your availability, including whether you are looking for 4 or 5 days per week and when you could start.

You must have the right to work in the UK.

We recognise that some candidates may use generative AI tools, such as ChatGPT, to support the preparation of their application. While this is acceptable, applications must remain an authentic reflection of your own experiences and motivations. We ask candidates to let us know if and how they used AI as part of the recruitment process.

Our Commitment to Equality

Now Foster is committed to being an equal opportunities employer. We celebrate diversity and actively encourage applications from individuals of all backgrounds, identities and experiences.

Recruitment and selection decisions are made on the basis of fair, objective and transparent criteria. We will also make reasonable adjustments to the recruitment process to ensure accessibility for all candidates.

Please Note: We are hoping to appoint as soon as possible and will close recruitment once we find the right person so candidates are advised to submit an application as soon as they are able.

 

Senior Philanthropy and Partnerships Executive

Location: Remote

Salary: £30,000 per annum

Vacancy Type: Permanent, Fill Time

Are you a confident relationship-builder with a passion for purpose-driven work? Do you know how to turn conversations into long-term support and meaningful partnerships?

We’re looking for a Senior Philanthropy & Partnerships Executive to join our passionate fundraising team in a remote, full-time role working 35 hours per week. This is an exciting opportunity for a confident relationship-builder to help grow income from high-net-worth individuals, corporate partners and trusts, supporting life-changing services across the UK.

At The Forward Trust, we help people break cycles of addiction, homelessness and offending to build positive futures. With around 40% of our workforce in active recovery and/or with lived experience of the criminal justice system, our team is proof that change is possible.

Why Join Us?

You’ll be joining an ambitious and supportive fundraising team responsible for generating £2.3 million annually to power our vital Recovery and Belonging services. Strong foundations are already in place, now we need someone exceptional to help take us further.

What You’ll Be Doing

• Identify and engage new high-net-worth donors and corporate partners
• Support delivery of major giving, company support and legacy strategies
• Build tailored stewardship journeys that inspire long-term support
• Manage a portfolio of existing supporters and promising prospects
• Create compelling proposals, impact reports and donor communications
• Support applications to corporate foundations and funding opportunities
• Help shape donor-facing materials that showcase our mission and impact
• Coordinate events, visits and cultivation opportunities
• Represent The Forward Trust externally with confidence and passion
• Maintain accurate CRM records and donor data
• Collaborate across the wider fundraising team to maximise results

What We’re Looking For

• Proven experience in fundraising, partnerships or relationship management
• Strong communication and influencing skills
• A proactive, target-driven mindset with excellent attention to detail
• Confidence managing multiple priorities and stakeholders
• Passion for social impact and changing lives

If you’re motivated by meaningful work and excited by the chance to grow transformational partnerships, we’d love to hear from you.

About Us

We are The Forward Trust, the social enterprise with charitable status that empowers people to break the often interlinked cycles of crime and addiction to move forward with their lives. For more than 25 years we have been working with people to build positive and productive lives, whatever their past. We believe that anyone is capable of lasting change. Our services have supported thousands of people to make positive changes and build productive lives with a job, family, friends and a sense of community.

We are committed to our cause and the work we carry out as a charity. Equally the wellbeing and the employees who work for us are also important. Joining us an employee, we will offer you the following benefits - 

• Flexible working
• Training and development opportunities
• Simply Health Cashback Scheme (optional)
• Season Ticket Loan Scheme 
• Cycle to work scheme
• Crisis Loan Scheme
• Electric Car Scheme
• 3 x Wellbeing Days (pro rata'd for part time employees)
• Access to Blue Light Card
• 25 days (rising to 30 with length of service) Annual Leave plus Bank Holidays 
• Contributory Pension Scheme – Employer matched contributions of up to 6% in the first two years’ service and up to 9% thereafter 
• Death in Service Payment (2x annual salary) 
• Critical Illness Insurance (subject to qualifying criteria)

Please note that we may close this vacancy early if we receive a high volume of suitable applications. 

Employee Screening and Eligibility to Work

Dependent on role you may be required to undertake a Disclosure and Barring Service Check, details of which will be shared with you at interview

To Apply

If you feel you are a suitable candidate and would like to work for Forward Trust, please click apply to be redirected to their website to complete your application.

Resident Engagement Officer

Location: Home Based, covering theNorth East

Salary: £32,300 per annum plus £3,715 car allowance

Vacancy Type: Permanent, Full Time

It matters. So we’re bringing it closer to home.

Our customers have told us they want us to understand their needs at a local level, and to be more visible in the communities we serve. We’ve listened.

That’s why we’re creating new roles, strengthening our local presence, and looking for people who want to be part of what comes next.

We need a Resident Engagement Officer, internally known as a Customer Engagement Officer, who is motivated by real community impact - someone who doesn’t just gather feedback, but turns it into meaningful change for customers and neighbourhoods.

This is your opportunity to work at the heart of our communities: building trusted relationships, amplifying customer voices, and helping shape the services we deliver every day.

What you’ll be doing

You’ll play a key role in making sure our customers feel heard, valued and able to influence decisions that affect the services we provide, their homes and communities.

In this role, you will:

• Deliver a wide range of engagement activities - from community events and workshops to digital and survey-based insight
• Build strong, trusted relationships with residents, including those from underrepresented or harder-to-reach groups
• Turn customer feedback into clear, actionable insight that drives service improvements
• Support colleagues across the organisation to engage effectively and confidently with customers
• Coordinate and support customer panels, forums and scrutiny groups
• Capture, analyse and share feedback to influence decision-making at all levels
• Promote engagement opportunities using a variety of channels to maximise reach and inclusion
• Work collaboratively across teams to ensure customer voice leads to real, visible change
• Represent Stonewater within local communities, partnerships and events
• Ensure all engagement activity is inclusive, accessible and aligned with regulatory expectations

What you’ll bring

You’re someone who connects easily with people and genuinely cares about making a difference.

We’re looking for:

• Experience in customer engagement, community work, or customer service
• Strong communication skills, with the ability to engage a wide range of audiences
• A natural ability to build trust and rapport with customers and community groups
• Good organisational skills and attention to detail
• An understanding of housing services or a strong willingness to learn
• A clear commitment to equality, diversity and inclusion
• Confidence working independently while staying connected to a wider team
• IT confidence, including using digital tools to support engagement

Location and flexibility

This role is home based, but you’ll need to live in the North / East and be happy to travel across the region to connect with customers and communities in that particular locality.

Why join us?

At Stonewater, our customer promise is “We are proud to make things personal; if it matters to our customers, it matters to us.”

This is a chance to help shape services that truly reflect what customers need. If you’re motivated by customer impact and want to be part of an organisation that is committed to listening and improving, we’d love to hear from you.

Appointment to this role will be subject to a satisfactory references, a satisfactory DBS and possession of a valid Right to Work document.

Stonewater reserve the right to bring the closing date forward should enough quality applications be received prior to the current closing date.

To Apply

If you feel you are a suitable candidate and would like to work for Stonewater, please click apply to be redirected to our website to complete your application.