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Top job
Medical Aid for Palestinians, London (Hybrid)
£44,034 - £46,481 per year
This is an important opportunity for somebody passionate about MAP’s work with an interest in system design, strong data skills
Posted today
Top job
Your Place, Greater London (Hybrid)
£18,600–£20,400 per annum (£31,000–£34,000 FTE) - depending on experience
This role is with One Newham, and we at Your Place are recruiting on their behalf.
Posted today Apply Now
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thrivin' together cic, Remote
£28,000 - £32,000 per year
This is an opportunity to provide trauma-informed, gender-sensitive casework with women impacted by their own or someone else's gambling
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The Royal College of Pathologists, London (Hybrid)
£55,052.00 per annum
Experienced workforce or policy professional with strong track record of leading teams, delivering complex projects and driving improvement.
Posted today
RCOG - Royal College of Obstetricians and Gynaecologists, Central London (Hybrid)
£32,295
Posted today
Ukie, London (On-site)
£28,000 - £32,000 per year
Posted today Apply Now
RCOG - Royal College of Obstetricians and Gynaecologists, Central London (Hybrid)
£41,095
Posted today
Closing in 7 days
Age UK, City of London (Hybrid)
£31939 - £35301 per annum
Posted today
Prospectus, Lewes, East Sussex (Hybrid)
£19.18 to £21.92 per hour plus holiday (£35,000 to £40,000 salaried equivalent)
Posted today
Christian Aid, London (On-site)
Cardiff, Edinburgh & Warrington - £35,911, London - £40,794 (including London allowance)
Posted today
Page 2 of 73
London, Greater London (Hybrid)
£44,034 - £46,481 per year
Full-time
Permanent

Actively Interviewing

This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!

Job description

Type: Permanent, Full-time, 35 hours per week

Location: London, United Kingdom (Hybrid)

 

About MAP

Medical Aid for Palestinians (MAP) works for the health and dignity of Palestinians living under occupation and as refugees. For more than 40 years, we have been delivering essential health and medical care to those most affected by conflict, displacement and occupation in the occupied Palestinian territory (oPt) and Lebanon.

We are now responding to the largest emergency in our history. Over the last two years, tens of thousands of new supporters have joined MAP. We work to raise Palestinian voices and work to secure their rights to health and dignity.

About the role

This is an important opportunity for somebody passionate about MAP’s work with an interest in system design, strong data skills and an eye for detail to play a key role in shaping and maintaining MAP’s Dynamics 365 CRM system. With Dynamics 365 introduced in 2024, the Senior Supporter Database Officer will play a vital role in meeting the charity’s data import needs and enhancing its infrastructure. The postholder will be involved in system design and data quality management associated with a wide variety of data types with varied requirements including, but not limited to individuals, corporates, trusts, foundations, volunteers, campaigners, institutional donors, community groups, and challenge event participants. To enable this, they will work closely with the Supporter Care Team, Finance Team, wider Fundraising team and other internal stakeholders at MAP.

The management of financial data will feature prominently in the day-to-day responsibilities of the postholder. Collaborating with MAP’s Finance team, third party payment providers and external suppliers, the postholder will deliver the secure and efficient processing of payments data. The postholder is responsible for completing complex data imports, applying accurate coding, and supporting financial reconciliation to monthly deadlines.

The Senior Supporter Database Officer will closely support the work of the Supporter Database Officer and will deputise for the Supporter Database Manager when required. In addition, they will support the work of the Performance & Insights team within the Fundraising team and the technical CRM lead in the Technology team.

Key Responsibilities

The Senior Supporter Database Officer is responsible for maintaining the integrity, accuracy and effective use of MAP’s Dynamics 365 CRM system. The role leads on complex data imports from payment providers, agencies and internal teams, ensuring robust processes, strong data quality controls and clear documentation. The postholder oversees secure data handling and conducts regular quality checks to maintain system accuracy.

A key aspect of the role is income processing and financial reconciliation. Working closely with Finance, the postholder ensures accurate coding of income, supports daily and monthly reconciliations, investigates discrepancies and maintains appropriate audit trails and financial controls.

The role also contributes to CRM development by gathering requirements from Fundraising colleagues, supporting system improvements and assisting with testing and implementation. The postholder ensures compliance with data protection regulations, maintains consent records and supports reporting and data insight needs across Fundraising.

As a senior team member, they provide guidance to the Supporter Database Officer, deliver user training and deputise for the Supporter Database Manager when required.

About You

You will have strong experience working with CRM systems, ideally Microsoft Dynamics 365, alongside advanced Excel skills and working knowledge of SQL. You will be confident managing large datasets, complex imports and income reconciliation processes.

You will demonstrate excellent attention to detail, strong analytical and problem-solving skills, and the ability to translate business needs into effective system solutions. Experience working with supporter or customer data, alongside knowledge of GDPR and financial controls, is essential.

You will be an effective communicator, comfortable working across teams and with external suppliers, and able to manage competing priorities in a fast-paced environment. Experience within a charity CRM function and familiarity with tools such as Power BI would be advantageous.

RECRUITMENT PROCESS

Interviews will take place on Microsoft Teams. 

 How to Apply

Please submit your CV on our career page before the deadline of 12:00 noon GMT on Wednesday 18/03/2026.

Equal opportunities

MAP aims to be an equal opportunities employer and we are determined to ensure that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable.

Background checks

As an organisation MAP is committed to the welfare and protection of children and vulnerable adults. MAP will conduct appropriate background and references checks. Link in that safeguarding and ethical conduct.

Disclaimer
 
**MAP reserves the right to close this advert before the confirmed closing date when we are in receipt of sufficient applications.     
 **We would therefore advise interested applicants to apply as early as possible. Due to the high volume of applications, we receive, we are unable to respond to every application. If you have not heard from us within two weeks of the deadline, then you have not been successful in shortlisting

Application resources
Organisation
Medical Aid for Palestinians View profile Organisation type Registered Charity Company size 51 - 100
Posted on: 05 March 2026
Closing date: 18 March 2026 at 12:00
Tags: Data Analysis, Data Entry, Database Management

The client requests no contact from agencies or media sales.