Jobs in Loughton
The Food Ethics Council's mission is to put people, animals and planet at the heart of every food decision. We're looking for a part-time Communications lead to take the lead on designing and delivering communications that support us to engage with our key audiences and tell strong authentic stories about the work we do in the food system.
Duties: include supporting the Executive Director in developing and delivering the communications strategy, providing strategic input on framing and language of our work, using social media to develop communities of interest, website management, designing social media assets, liaising with comms teams in organisations we partner with, writing and coordinating blogs and/ or video content. See job description for list of main duties.
Employee benefits: We offer flexible working. We will pay a pension contribution of 4% of your basic pay per month (minimum employee contributions required in line with pensions law, unless you choose to opt out). Annual leave - 25 days per year + public holidays FTE
#Communications Lead #Flexible Working #Remote Working #Engagement #Storytelling #Digital
Our mission is to put people, animals and the planet at the heart of every food decision


The client requests no contact from agencies or media sales.
We are looking for a Grants Administrator who is highly motivated by making a positive impact and dedicated to keep team processes running smoothly and support collaboration across the charity.
Reporting to the Senior Grants Manager (Research and Innovation), you will take responsibility for managing systems to receive, check and process invoices, liaising with our Trust and College partners and the Charity Finance Team, ensuring the Grants team has accurate records, and invoices are paid promptly.
We fund better hospital buildings and facilities, pioneering research and advanced medical equipment.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About the role
Enact Equality works closely with high-profile public figures, parliamentarians, and policy leaders to drive national-level change on racial justice. Our work sits at the intersection of campaigning, policy development, and political engagement, with a growing reputation for influencing debates that matter.
This is an exciting opportunity to join an organisation at the forefront of racial justice campaigning and policy-making in the UK. The role is well suited to someone who wants their work to have real-world impact – shaping conversations, supporting change at a national level, and contributing to campaigns that directly influence decision-makers.
We are seeking a highly motivated Media Officer to join our team. Within this role, you will be responsible for managing our social media platforms, performing duties that facilitate marketing, public relations and social media engagement.
The ideal candidate will have a strong passion for equality and racial justice, excellent communication abilities, and a proven track record of increasing social media engagement for organisations/companies.
Work location
Remote, based in London. At times, you will be required to attend events and meetings in person.
Hours and pay
This is a part-time role with flexible working hours, starting at approximately 16 hours per week. This can be worked as two full days per week or four hours per day across four days, by agreement.
The hourly rate is £14.80 – £18.00 per hour, depending on experience.
Requirements
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Excellent communication skills, both written and verbal
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Proven experience working in media-related roles
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Strong creative skills, with the ability to develop engaging and impactful content
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Proven track record of increasing social media engagement for organisations/companies
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Strong analytical and problem-solving abilities
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Ability to work independently and collaboratively in a fast-paced environment
If you are a highly driven and dedicated individual with a passion for racial justice, and a desire to contribute to the success of our organisation, then we encourage you to apply for this position.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About the role
Enact Equality works closely with high-profile public figures, parliamentarians, and policy leaders to drive national-level change on racial justice. Our work sits at the intersection of campaigning, policy development, and political engagement, with a growing reputation for influencing debates that matter.
This is an exciting opportunity to join an organisation at the forefront of racial justice campaigning and policy-making in the UK. The role is well suited to someone who wants their work to have real-world impact – shaping conversations, supporting change at a national level, and contributing to projects that directly influence decision-makers.
We are seeking a highly motivated Project Officer to join our team. As a Project Officer, you will be responsible for carrying out a wide range of tasks to support the delivery of projects from initiation through to completion.
The ideal candidate will have a strong commitment to equality and racial justice, excellent communication skills, and an understanding of UK policy processes related to racial justice and social equity.
Work location
Remote, based in London. There will be occasional requirements to attend events and meetings in person.
Hours and pay
This is a part-time role with flexible working hours, starting at approximately 16 hours per week. This can be worked as two full days per week or four hours per day across four days, by agreement.
The hourly rate is £14.80 – £18.00 per hour, depending on experience.
Responsibilities
Responsibilities will include, but are not limited to, a range of tasks across the following areas:
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Research
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Projects and campaigns
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IT and communications
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Events
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Administration
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Press and media
Requirements
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Excellent communication skills, both written and verbal
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Strong analytical and problem-solving abilities
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Ability to work independently and collaboratively in a fast-paced environment
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Understanding of racial justice, equality, and social policy issues
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Ability to engage effectively with stakeholders, policymakers, and community groups
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Strong attention to detail, with the ability to manage multiple tasks and deadlines
If you are a highly driven and dedicated individual with a genuine commitment to racial justice, and a desire to contribute to impactful, nationally focused work, we encourage you to apply.
Closing date: 28 February
The client requests no contact from agencies or media sales.
Team: Philanthropy & Partnerships
Location: Remotely, UK
Work pattern: 35 hours per week, Monday to Friday with occasional work required outside standard hours to support events
Salary: Up to £37,565.95 per annum
Contract: Permanent
We are the UK’s largest cat welfare charity. All over the country, our passionate employees, volunteers and supporters are using their kindness and expertise to make life better for millions of cats and the people who care for them. Will you join us and make a better life for cats?
Responsibilities of our Philanthropy and Partnerships Senior Events Officer:
This role is responsible for designing and delivering a varied programme of impactful high value engagement events for the Philanthropy and Partnerships team ranging from large-scale special events to bespoke private gatherings that inspire, engage, and encourage greater levels of support and long-term relationships with Cats Protection.
The post holder will lead on all aspects of event management, from strategy development, concept and planning through to delivery and post-event evaluation, ensuring all events are executed to the highest standard
About the Philanthropy & Partnership’s team:
- Philanthropy and Partnerships are a dedicated and motivated team who all believe strongly in our mission and values. We have ambitious growth plans with a large focus on growing and diversifying our pipeline
- We sit within the Marketing & Income Generation Directorate and are a currently a team of 19
What we’re looking for in our Philanthropy and Partnerships Senior Events Officer:
- Extensive experience of high value fundraising event creation, management and associated evaluation
- Experience of developing and delivering a range of event formats, including large-scale and bespoke events.
- Project Management experience, ideally within a fundraising or charity context, managing high profile events
- Experience of tracking and monitoring spend within a budget
- Experience of planning ahead e.g. planning an events programme
What we can offer you:
- range of health benefits
- 26 days’ annual leave plus bank holidays, increasing with length of service
- Salary Finance, which empowers you to take control of your financial wellbeing
- and much more, which you can learn about
Interested? Here’s how to apply:
Application closing date: 8th February 2026
Virtual interview date: 17th & 18th February 2026
Applications may close before the deadline, so please apply early to avoid disappointment. Please note, applications received after the closing date may not be responded to.
If you’re enthusiastic about this opportunity but your experience doesn’t align perfectly with every requirement, we encourage you to apply anyway and demonstrate how your experience is transferrable. You may be just the right candidate.
If successful, your recruitment journey will include:
- Anonymised application form
- Virtual interview via Microsoft Teams
- Final stage interview (dependent on first stage interviews)
Please note, the process may change slightly dependent on application numbers. We will inform you of any relevant changes.
Making a better life for cats, because life is better with cats
Do you have significant experience of working in an employee relations, case management and policy focused role, including strong knowledge of employment law?
We are recruiting for an Employee Relations (ER) Manager to provide guidance and practical support across the charity in all employee relations matters. Supported by a HR Advisor and working closely with the HR Business Partnering team, you will direct the workflow, coach for performance, and ensure the consistent delivery of high-quality case management.
What does this role do?
As ER Manager, you'll:
- oversee the management and resolution of employee relations cases including grievance, disciplinary, performance, and capability investigations, hearings and appeals with professionalism, integrity and compliance
- lead on allocation and monitoring of casework, ensuring timely and accurate resolution, providing coaching, support and guidance
- manage complex or sensitive cases or investigations to ensure consistency and objectivity and appropriate outcomes
- manage, develop and coach the HR Advisor
- deliver continuous improvement in all aspects of ER for the benefits of all stakeholders, through collaboration with colleagues across the People directorate.
Could this be you?
To be successful in this role you'll have significant experience of working in employee relations, including managing complex or sensitive cases, with sound decision making based on in-depth knowledge of employment law, HR best practice, and equality legislation.
You'll be a people focused, credible and assertive subject matter expert with strong relationship-building and stakeholder management skills, and experience of portraying complex issues and problem-solving initiatives in a ‘user friendly’ format.
You'll be skilled in training, coaching and developing HR and business stakeholders on ER matters, to share your knowledge and increase their capability, and you'll have experience of using and analysing data to inform and influence business decisions.
What does this team do?
The People directorate delivers a first-class service to the organisation and our 1,600 employees across the country. We work across all people related activities including resourcing, pay and benefits, payroll, learning and development and employee engagement as well as providing pragmatic and principled guidance on individual people issues.
The HR Business Partnering and Advisory Services team works closely with leadership and line managers across the organisation to provide tailored HR advice and guidance, identifying risks and opportunities in people activities and supporting with formal and informal employee relations cases.
Interviews for this role are scheduled to take place on 19th February 2026.
The client requests no contact from agencies or media sales.
Help us shape the future of Girlguiding inspired experiences.
We’re looking for a passionate and proactive local delivery officer to lead a groundbreaking pilot programme in Birmingham, co-created with Muslim girls and their communities. This role is part of Girlguiding inspired experiences, our strategy to create inclusive, empowering opportunities for girls and young women across the UK.
What you’ll do:
- Build trusted relationships with local schools, mosques, and community organisations.
- Facilitate workshops and focus groups with girls, parents, and community leaders.
- Apply human-centred design to co-create a Girlguiding offer that reflects the voices and needs of Muslim girls.
- Coordinate and deliver pilot sessions, ensuring smooth planning and logistics.
- Collect feedback and contribute to evaluation and reporting for funders.
Why this matters:
Girlguiding inspired experiences is about reaching more girls in ways that work for them.This pilot, funded by Islamic relief, is part of our Girlguiding inspired experiences programme, which includes a series of inclusive pilots. It focuses on co-creating with girls and young women from Muslim communities in Birmingham.
About you:
You’ll be an organised, confident facilitator with experience in youth or community engagement, ideally with minority groups. You understand Birmingham’s Muslim communities and can gather insights in a culturally sensitive way. Strong communication, relationship-building, and organisational skills are essential.
Join us and make a difference
This is your chance to shape an inclusive future for Girlguiding and empower girls to discover their potential.
About Girlguiding
Girlguiding is the UK’s largest youth organisation dedicated completely to girls. We’re over 300,000 Rainbows, Brownies, Guides and Rangers, who come together to laugh, learn, explore and have adventures, in communities across the UK and virtually. We're almost 80,000 volunteers who make guiding happen by giving time, talent and enthusiasm. Girls can do anything. We’re a powerful collective voice – with girls, led by girls – changing the world for the better.
Girlguiding values the differences that a diverse workforce brings and is committed to inclusivity, and to employing and supporting a diverse workforce. We are proud to work with a number of organisations who support us to create and maintain a culture that celebrates diversity and champions inclusion in the workplace. While Girlguiding’s young members may be women only, our staff team is mixed gender. We welcome applicants from all backgrounds.
Girlguiding operates a hybrid working arrangement where office based staff are required to attend the office on average two days a week, or 40% of working time across the year. Location allowance is payable to those who work in accordance with out hybrid working model. We’re committed though to supporting our staff to achieve a good work-life balance and offer flexible working options wherever we reasonably can. All staff are required to carry out our online health and safety training and complete a DSE risk assessment to ensure we can provide the support you require.
We strive to ensure our recruitment processes are accessible to everyone. If you would like to receive any information in a different way or would like support in helping you to apply, please get in touch with us.
Our Supporter Care Assistant plays a pivotal role at War Child as the first point of contact for many of our supporters and the general public. We’re looking for someone who is ambitious, proactive and passionate about fundraising: someone who believes in creating a personal and rewarding experience for the UK public to make a difference to the lives of the world’s most vulnerable children. If you are a confident, friendly and empathetic individual who is passionate about great customer care, and building strong, loyal relationships, we want to hear from you!
Part of the Supporter Engagement Department but working across the organisation and the wider War Child family, you’ll be joining a team which prides itself on innovation and collaboration in order to inspire our fundraisers and supporters. The Supporter Care Assistant deals with a wide range of fundraising enquiries through phone, email and post: this is a varied role where no two days are the same. You’ll be supporting our vital work by providing timely, compassionate and appropriate communications, as well as ensuring efficient administration of donations and maintenance of accurate database records.
We’ll need you to be able to work on a Monday, as it’s our busiest day in the team. A regular on-site presence is essential too as managing the incoming post is a core part of the role, so we’ll need you to be based in our London office for a minimum of one day per week. You can work remotely on other days if you choose and we are happy to consider other flexible working arrangements.
What we're looking for
Below are some of the experiences and qualities we’re looking for. You can read the full job advert on our careers site.
- Experienced in delivering high quality customer or supporter care using phone and email that informs, motivates and inspires others; charity/NGO sector experience would be an advantage but not essential to be considered for this role.
- A natural people-person, who is friendly, empathetic, and enjoys communicating with supporters over the phone and in writing.
- Experienced in carrying out administration tasks and processes, with good knowledge of Microsoft Office.
- Highly organised and have a ‘can do’ attitude, proactively looking for ways to improve the support on offer.
- A flexible and diligent team player, able to work under your own initiative, take instructions from others, and go the extra mile to service supporter needs.
- Strong and proactive in your approach to managing your own workload, able to work to tight deadlines and multitask at short notice in a busy environment.
- Experienced in using CRM databases to record information promptly and accurately.
- Able to demonstrate excellent written and spoken English with a confident and professional manner on the phone and in person.
- Someone with excellent attention to detail and good numeracy skills.
- Passionate about supporting and helping others.
What we can offer you
At War Child, we genuinely value different ways of working. Our goal is to support our employees to do their best work while ensuring we continue to deliver for children affected by conflict. Some of our benefits include:
- Flexible working culture and flexible public holidays
- 28 days annual leave (pro-rata), plus bank holidays, which increases by one day per year on your work anniversary, up to a maximum of 33 days.
- Pension - 5% employer contribution (increasing to 6% after one year’s service), with minimum employee contribution.
- Health and wellbeing - employees may take advantage of a healthcare cash plan, a GP 24/7 helpline, cancer cover, and a range of wellbeing initiatives and training. All employees have access to free, confidential one-to-one wellbeing consultations with trained counsellors.
This role offers an incredible opportunity to make a tangible difference at a time of unprecedented need. Join us in standing up for children affected by war and help create a future where no child’s life is torn apart by conflict.
No child should be a part of war. Ever.
The client requests no contact from agencies or media sales.
South East London Mind’s award-winning Mindful Mums Programme aims to build resilience and prevent pregnant and new mums from developing mental health problems during the perinatal period (pregnancy up to 1 year). This year marks the service’s 10-year anniversary, supporting over 4,000 parents across South East London.
Our peer support volunteers are at the heart of what we do, helping us to deliver weekly wellbeing groups, walking groups and one-to-one befriending for new mothers and birthing people. Their dedication makes a real difference, and we are committed to supporting them every step of the way.
We are seeking a proactive Senior Peer Support Coordinator to lead on the provision of a high-quality peer support volunteer programme for over 50 volunteers. This role is responsible for all aspects of the volunteer life cycle, from marketing and recruitment, delivery of induction training on perinatal mental health and psychoeducational tools used within Mindful Mums, through to reflective supervision, delivering our CPD programme and finding the right role for each volunteer within the service.
You will work alongside Senior Project Coordinators and the Service Manager to ensure we deliver on our targets, supporting with programming our wellbeing groups and one-to-one befriending. You will be a skilled people manager and effective communicator, responsible for the line management of staff and ensuring the service is represented at stakeholder and partner community events. You will be a confident facilitator, as some group delivery will be expected.
Like us, you will be passionate and knowledgeable about the role of peer support within recovery-focused perinatal mental health and the NHS Competence Framework for Mental Health Peer Support Workers. You will be experienced in supporting volunteers, providing supervision and acting as a mentor in their professional development. You will be highly organised with experience of project management in a target-driven environment. An ability to work independently but collaboratively, to be proactive and highly organised is essential for this role.
Successful applicants will be expected to undergo an Enhanced Level Disclosure and Barring Service check.
Closing date: Sunday 8th February (11:59pm)
Likely interview date: Tuesday 24th February
We encourage early applications as we reserve the right to close the vacancy early if we receive a high number of applications.
About Us
SEL Mind supports people with mental health problems and dementia in the boroughs of Bromley, Greenwich, Lambeth, Lewisham and Southwark. We are proud of our diverse workforce and know that our organisation is made stronger by the variety of backgrounds, experience, and ideas within it. We promote a culture of inclusion and representation, and are working hard to build a workforce that even better reflects the communities we support.
SEL Mind is somewhere that you can be your authentic self without fear of discrimination on the grounds of ethnicity, sexual orientation, disability, neurodivergence, gender, age, lived experience of mental health problems or anything else that’s part of who you are.
Read more about staff benefits and why staff love working here on our website.
We work to be there when it matters for people living with mental health problems and dementia in Bromley, Greenwich, Lambeth, Lewisham, and Southwark



Director of Fundraising
Salary: £70,000 to £75,000 per annum
Location: Hybrid – London EC1Y/Home
Join MQ and help transform mental health research.
At MQ, we champion and fund world-class research to transform the lives of everyone affected by a mental health condition. We strive to create a world where mental illness is better understood, diagnosed, treated and, hopefully someday, prevented. We believe research is the first step towards making that a reality.
We connect scientists with supporters, people with lived experience of mental health illnesses, policymakers, and practitioners, so together we can strive to understand mental health, improve treatments and prevent mental illnesses.
Supported by our world-class Science Council, MQ funds research globally and works in partnership with leading organisations in the field including Wellcome Trust, the Mental Health Mission, DATAMIND, University of Oxford, Glasgow University and Kings College. In the US, we work through our sister charity the MQ Foundation.
What you'll be doing:
The Director of Fundraising is a senior, strategic leadership role responsible for driving significant and sustainable growth in income for MQ, with a target of achieving £10 million annual turnover over the next five years.
As a member of the Executive Leadership Team, the postholder will set and deliver an ambitious, data-led fundraising strategy across philanthropy, trusts and foundations, partnerships and other income streams. They will personally steward high-value relationships while building a high-performing, commercially minded fundraising function capable of supporting MQ’s long-term mission.
Key Responsibilities:
Fundraising Strategy & Income Growth
- Develop and deliver MQ’s overall fundraising and income generation strategy, aligned to organisational priorities
- Set clear income targets and KPIs across all fundraising streams
- Personally lead and secure six- and seven-figure gifts, grants and contracts
- Build and maintain strong, long-term relationships with major donors, funders and partners
- Ensure excellent stewardship, reporting and donor experience across all income streams
Pipeline, Performance & Data Oversight
- Provide strategic oversight of the fundraising pipeline, ensuring a healthy balance of prospecting, cultivation, solicitation and stewardship
- Use data, insight and CRM reporting to track performance, forecast income and manage risk
- Identify income concentration risks and develop mitigation strategies
- Drive continuous improvement in fundraising processes, systems and ways of working
Financial Management & Reporting
- Own the Fundraising budget, including income forecasting, expenditure control and cost-of-fundraising oversight
- Work closely with the Finance team to ensure accurate income phasing, reporting and financial planning
- Produce regular reports for the CEO, Executive Team and Board on income performance, pipeline health and risks
- Ensure all funding is managed in line with grant conditions, donor expectations and regulatory requirements
Leadership & Team Development
- Provide strategic leadership and line management to the team
- Build, develop and retain a high-performing, motivated fundraising team
- Foster a collaborative, ambitious and accountable fundraising culture
- Support succession planning and talent development within the Fundraising function
External Profile, Partnerships & Thought Leadership
- Represent MQ at high-level events, conferences and networking opportunities
- Strengthen MQ’s profile with funders, corporates, policymakers and partners
- Work closely with the Board and Science Council to maximise fundraising and partnership opportunities
- Undertake speaking engagements where appropriate to generate visibility & awareness
Executive Leadership & Governance
- Act as a key member of the Executive Leadership Team, contributing to organisational strategy and decision-making
- Support the CEO with Board engagement, particularly around fundraising strategy and performance
- Ensure fundraising activity complies with all relevant legislation, regulation and best practice
- Uphold MQ’s values, reputation and commitment to ethical fundraising
Person Specification:
We'd love to hear from you, if you have:
- Significant senior leadership experience in fundraising or income generation, ideally within the charity, research or mission-driven sector
- Proven track record of delivering substantial income growth and securing high-value gifts
- Experience leading and developing high-performing fundraising teams
- Strong commercial acumen, including budgeting, forecasting and performance management
- Demonstrable experience of managing complex stakeholder relationships
- Strategic, analytical and data-driven approach to decision-making
- Excellent communication and influencing skills, including at Board and senior stakeholder level
- Strong understanding of the UK research funding or philanthropic landscape
- Clear alignment with MQ’s mission and values
The following is highly desirable
- Knowledge of mental health research and lived-experience-led approaches
- Experience of US philanthropy or international fundraising
- Experience working with Boards, trustees or scientific advisory groups
- Familiarity with modern CRM systems and fundraising analytics
Why Join MQ?
We offer a great working experience within a friendly team. Hybrid working (in the London office Mondays and Tuesdays, with the remaining days from home). We are located near Barbican Tube.
Plus, we offer lots of generous benefits and training opportunities.
We're a Sunday Times Top Company to work for.
Benefits
- Flexible working: As a mental health charity, staff wellbeing is of paramount importance. We operate a core hours policy (10-4) to encourage flexible working and staff are mainly home based with the requirement to come into the office two days per week. A standard full-time working week is 35 hours, plus an hour for lunch breaks.
- Holidays: Annual holiday entitlement of 31 days (inc. office closure between Xmas and New Year) plus bank holidays.
- Wellbeing Allowance: MQ provides an allowance of up to £1200 per annum for each employee to spend on activities that increase their wellbeing. This is paid through payroll and is taxable.
- Virtual GP & Other wellbeing services - Get quick GP appointments and support with cancer and caring responsibilities through our Zurich benefits scheme.
- Cycle to work scheme: An interest-free loan is available to enable employees to purchase a bike and accessories, repaid via equal deductions from the employee’s salary over 12 months.
- Employee Assistance Programme: All employees and their families have access to a 24-hour confidential advice and support line.
- Counselling: Employees have access to a number of free face-to-face sessions, via the EAP scheme.
- Pension: MQ makes contributions of 5% and employees make contributions of 3%.
- Life Assurance - Up to 4 x your salary in the event of death in service.
- Season Ticket Loan: An interest free season ticket loan is available, repaid via equal deductions from the employee’s salary over 12 months.
- Personal Development: We value employee development and review individual training needs through our performance management system. HR also runs internal management development sessions for all staff.
We look forward to hearing from you.
Closing date: 22nd February 2026
Please note, we typically start interviewing within two weeks of the job advert going live. We reserve the right to close the job before the deadline based on the volume of applications, so we encourage you to apply as soon as possible.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
We believe in equality and inclusion and we welcome job applications from everyone, provided you meet the criteria for the job.
Safer recruitment is important to us and the successful applicant will be asked to provide two references. They will also be required to complete a safeguarding self-declaration and undertake a DBS check.
No agencies please.
We are looking for an experienced parks, heritage or cultural attraction professional to provide project management expertise on the prioritisation, planning, development, and delivery of a range of capital projects as part of the regeneration of Crystal Palace Park.
You will have a strong understanding of heritage sites, buildings and landscape, particularly in relation to design, construction and conservation, visitor experience, and accessibility.
New projects will likely include the refurbishment of historic venues such as the Concert Platform, Museum and future phases of the Subway restoration alongside exciting new capital developments aimed at enhancing the visitor experience.
Working closely with the Trust’s Senior Leadership Team, trustees and the London Borough of Bromley’s Regeneration Team, you will ensure that all capital investment is protected, delivered to a high standard and achieves value for money, as well as ensuring ongoing compliance and maintenance is integrated and managed effectively by the park management team.
The client requests no contact from agencies or media sales.
About the role
The Reception Worker is an essential and key role within the Resource Centre, acting as the first point of contact and providing a consistent, familiar and friendly welcome when service users enter the space. The role requires excellent communication skills, attention to detail, and the ability to provide a high level of customer service in a busy and fast paced environment, to individuals impacted by trauma.
Main duties
- To be the lead worker on client reception in the Resource Centre, working with the Resettlement Team and a rota of staff and managers from across the organisation, as well as locum staff, agency staff and volunteers.
- To be the first point of contact for service users and guests accessing the Resource Centre, ensuring they are provided with a high level of customer service.
- To maintain accurate records of who is accessing the service, what services they are utilising, and ensuring that database access notes are kept up to date by liaising proactively with lead workers.
- To manage and de-escalate potential incidents at the client reception area, and challenge inappropriate behavior as needed, with support from colleagues and duty managers.
- To assist with any admin tasks required.
- To ensure that the reception area is operated safely in accordance with health and safety, and GDPR policies.
Key responsibilities
- In conjunction with your Line Manager to continuously develop the role to ensure that all tasks are being undertaken in an effective and appropriate manner which meets the strategic aims and objectives of The Passage.
- To participate in internal/external meetings as required, and attend training events, conferences and other functions as necessary.
- To participate in regular supervision and annual appraisal and help in identifying your own job-related development and training needs.
- To ensure that all The Passage policies and procedures are being adhered to.
- To contribute to the effective implementation of The Passage’s Diversity, Equity & Inclusion Policy as it affects both The Passage and its work with vulnerable adults.
- To at all times undertake your role in a professional manner maintaining a high quality standard of work, and to always work in accordance with the aims, values and ethos of The Passage.
- Undertake any other duties that may be required which are commensurate with the role
Desired experience
- Experience of working in a high-pressured environment and managing multiple responsibilities.
- Experience of working collaboratively within a team.
- Experience of delivering a high level of customer service within a demanding setting.
- Some experience of dealing directly with the public and/or clients or customers in a busy service environment
Desired knowledge
- A genuine interest in helping vulnerable people to make positive changes in their life and a willingness to develop these valuable skills.
- Excellent customer service skills.
- Personal experience of homelessness and/or an understanding of and empathy with the issues faced by homeless or vulnerably housed people.
The client requests no contact from agencies or media sales.
Salary: £28,000 | Hours: 35 per week
Location: Remote (optional office near Essex)
Contract: Employed | Annual Leave: 25 days + Bank Holidays
Are you a recent graduate passionate about web development and keen to use your skills for good? Join The Country Trust, a national charity helping disadvantaged children access food, farming and the natural world.
As our Graduate Junior Full Stack Web Developer, you’ll help build and maintain Drupal websites integrated with CiviCRM, supporting our fundraising, programmes and communications. You don’t need years of experience, just solid fundamentals, curiosity, and a desire to learn.
Essentials you’ll have:
- A degree (or equivalent) in Computer Science, Web Development, or a related STEM field
- Knowledge of HTML, CSS, JavaScript, PHP and relational databases
- Evidence of personal or academic coding projects
- Strong communication skills and a collaborative mindset
- Enthusiasm for learning and continuous improvement
Desirable skills:
- Drupal or CiviCRM experience
- APIs, modern JS frameworks, Git, Linux, or agile knowledge
We offer:
- Full training and mentorship in Drupal and CiviCRM
- Clear progression opportunities
- A supportive, inclusive, mission-driven team
- Exposure across the organisation and real-world impact
- Remote working with optional access to our central office if within commuting distance
Closing date: Midnight, Monday 2 March
Please apply on our website. Due to our safer recruitment policy, CVs are not accepted
The client requests no contact from agencies or media sales.
The Training Co‑ordinator/Legal Advisor is a key member of ASAP’s team, leading on our training programme — one of ASAP’s three core strands of work.
This is an exciting, outward‑facing role with real scope to develop your skills and make a tangible impact. It would suit someone who is legally minded, enjoys communicating complex information clearly, and has a genuine interest in asylum support and access to justice. You will play a central part in building knowledge and confidence across the asylum support advice sector, ensuring that people seeking asylum receive high‑quality, accurate advice wherever they are in the UK.
The role includes:
- Co-ordinating, developing and delivering engaging, accessible training and guidance on asylum support, including interactive webinars and e-learning modules for advice workers across the UK.
- Co-ordinating ASAP’s Asylum Support Advice Network (ASAN) — an online professional network of over 1,000 asylum support advisers.
- Providing legal advice and representation for destitute people seeking asylum at the Asylum Support Tribunal (AST), as well as offering advice to other advisers via ASAP’s second-tier Advice Line.
You will:
- Have strong communication skills, with the ability to explain legal concepts clearly and confidently to a range of audiences.
- Be a collaborative team player who enjoys working closely with others in a small, supportive team.
- Be legally minded, with a strong interest in the law and how it can be used to challenge injustice and uphold rights.
- Have a good understanding of the asylum support system — ideally gained through direct advice work or closely related experience.
You do not need to be legally qualified, but you do need enthusiasm for legal work and a commitment to using the law as a tool for positive change.
You’ll be joining a small, friendly and supportive organisation where colleagues work closely together and value learning, collaboration and mutual support.
Closing date for applications by: midnight on Sunday 22 February
Face to face interviews will be held in London on Tues 3 March or Wednesday 4 March
Please see the job pack for further information.
The client requests no contact from agencies or media sales.
At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Recovery Outreach Worker to play a pivotal role in our Oremi Centre in Notting Hill.
Sounds great, what will I be doing?
You will be providing holistic, person‑centred support to a group of allocated service users, using SMART planning and the recovery approach to promote independence, stable accommodation and a good quality of life. Your role includes visiting individuals in their homes or community settings, creating effective interventions for those who are hard to engage, and encouraging involvement with community and faith-based networks. You will support access to medical and mainstream services, complete and review needs and risk assessments, and work to reduce unplanned hospital admissions. You will also develop and review support plans collaboratively and liaise with external agencies to ensure coordinated care.
What do I need to bring with me?
You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.
You will bring experience of supporting people with mental ill health and complex needs, along with a strong background in community‑based or outreach work. The role requires the ability to help service users achieve their goals, underpinned by excellent knowledge of mental health symptoms, treatments and early signs of decline. You will understand health and safety in community settings, person‑centred planning and the recovery approach. A commitment to equality, diversity, dignity and choice is essential, as is awareness of welfare benefits. You will also demonstrate solid safeguarding knowledge and the confidence to act appropriately when concerns arise.
Interview Steps
We keep our interview process simple, so you know exactly what to expect.
- Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
- Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.
Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.
Our commitment to Equality, Diversity, and Inclusion
Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.
We are a disability confident employer
Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.
Safeguarding Statement
Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.
Important Information for Candidates
If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.
We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.
We deliver services across London as well as campaign and advocate nationally on the issues that affect the people we work with.





