We are looking for a Corporate Fundraising Officer to be based in our Head Office in Bicester (will consider home working for the right candidate), to work with our existing corporate contacts in London, Birmingham and the South to generate unrestricted income, as well as look for opportunities to bring new supporters on board for the charity. 

As one of the most visible members of the charity’s staff, you will be a brand ambassador for us and will need to be dynamic, outgoing and confident in your abilities to work with corporate contacts, often at a senior level, whilst conducting yourself with the utmost professionalism at all times. The role blends elements of event organisation (as you will be expected to facilitate events our supporters are holding for us, and guide them to completion), relationship management and development.  Creative candidates from corporate backgrounds with experience in these areas would be welcomed. 

Outstanding organisational and communication skills are a must in this post, as we would anticipate that the successful candidate be able to work independently and take responsibility for owning the relationships they have, whilst providing clarity on their processes and being an integral part of the fundraising team. 

You will be working directly with our Fundraising Administrator and reporting into our Fundraising Manager, who is based in Manchester.  Beyond being a key part of this small but perfectly formed team, you will be expected to work with the Chief Executive, Head of Commercial Partnerships, Marketing Team and broader team on a regular basis, as well as maintain relationships with the Acquired Brain Injury Coordinators in your area, to facilitate smooth communication between teams. 

It is a cliché to say it, but this really is one of those jobs where no two days are the same, and for the right individual, it will be a wonderful opportunity to forge a career in the charity sector working for an exciting brand amongst a team that is truly passionate about the work they do. 

 The Benefits:

The charity is an equal opportunities employer and has flexible working practices:

• A generous annual leave entitlement (25 days per year plus bank holidays)
• Closed between Christmas and New Year
• Workplace pension scheme
• Employee Assistance Programme (Health and wellbeing advice & much more

Gambling Treatment Practitioner

Full time – 35 hours per week

Location: Bedfordshire

Salary: Salary £25,000 - £28,000 p.a. – dependent on experience

GamCare is the leading national provider of information, advice, support and free treatment for the prevention and treatment of problem gambling. Our expert services are confidential and non-judgemental.

GamCare is now looking to recruit a Gambling Treatment Practitioner to work within our problem gambling treatment service within our new Bedfordshire location.

You will be working with problem gamblers and others affected by problem gambling to support them in reaching their recovery goals.

Key Responsibilities include:

• Providing face to face and online advice, assessment, brief or structured interventions and group programmes to help clients achieve their recovery goals;
• Providing case management and working within an integrated care pathway;
• Ensuring safeguarding issues are managed effectively.

You should have significant experience in individual client work in the field of addictions or a social care setting with adults or young people. You should be flexible in using a range of low and high-intensity interventions and modalities including Cognitive Behavioural (CBT) tools.

You will form part of an enthusiastic team who work across several locations across London and home counties as well as online. You should be versatile and adaptable and committed to on-going development.

We are looking for individuals to work full time which include weekend and evenings.

This post is subject to an enhanced DBS check

To apply, please go onto the GamCare website and complete an application form and Equal Opportunities Monitoring Survey.

Please note we do not accept CVs

GamCare is committed to processing your personal data fairly, lawfully and transparently in line with GDPR. For further information on GamCare’s recruitment privacy notice please refer to our website.

If you would like an acknowledgement that your application has been received, please ensure the application is attached and put the following subject in your email:

Job application: <Treatment Practitioner>

Please note that if the subject is not correct, you may not receive a confirmation

Previous applicants need not apply

To discuss the role further please email Candice Donn, (Head of Clinical Services). Application forms forwarded to this email will not be accepted.

Closing date for applications: Monday 10th February at 9.00 am

We are recruiting!

Cancer Research UK’s is offering a fantastic opportunity for you to play an integral role in the successful delivery of some of the country’s leading events. Our seasonal events run from May to September and generate substantial and sustained income for Cancer Research UK’s life-saving, world class research. Our wonderful events staff work hard to promote our events, deliver them seamlessly and sell our merchandise. You will be involved in major events such Race For Life – which for the first year is now not just open to women, but to everyone!

Cancer Research UK’s event team is split into 9 regional teams across the UK and in 2019 each team will have a dedicated team of Promotional Assistants, Event Assistants, and Event Merchandise Team Leaders. There will also be opportunities to work at our other events such as, Shine and with our Sports team who work with the likes of London Marathon and Manchester Marathon. You will gain first-class experience of the country’s leading events, join a dedicated and social team, and together we will beat cancer sooner!

We have 3 opportunities available for our Events season…

Event Assistants and Promotional Marketing Assistants 

£8.72 per hour

Casual Worker Contract: May - November 2020

Field-based role

Locations: covering London - Within the M25 (Please note, this is a field-based role, therefore applicants will need to live within easy access to the region for travel to events)

Event Merchandise Team Leader 

Salary: £9.00 per hour

Contract type: Casual worker

Application process: CV and short application questions

Field-based role - Driving licence needed as there is a requirement to drive and/or lend a van for this post. Expenses covered if using a personal vehicle

Location: Covering London - within the M25 (please note, you will need to be located within these areas in order to be able to travel across the regions easily)

For full role details and more about the events season, please see here: https://bit.ly/2FLxMV0

Click apply to be redirected to our job board and search for the role you are interested in today to submit an application. Training dates will start from March 2020.

SAFE! is looking for dedicated and experienced professionals to deliver holistic support to children and families impacted by experiences of victimisation.  SAFE! Support for Young People Affected by Crime is an Oxford based charity that has recently been recommissioned by the Police and Crime Commissioner to provide services for young victims of crime across the Thames Valley.

In order to be considered for this role you will have extensive experience of working with young people in a supportive role.  An enthusiastic self-starter with excellent communication skills, you will have experience of multi-agency working and a commitment to high-standards of professionalism. You will be responsible for:  providing appropriate support to young victims of crime, conducting assessments and designing individual intervention plans based on the young person’s needs and providing support to the parents/carers of young victims.  We are particularly interested in hearing from professionals with experience of whole family working and support for children as young as five.

Applicants will have a good understanding of confidentiality and safe working practices and maintenance of records in accordance with the Data Protection (GDPR) Act.  In addition, you must be able to demonstrate your active commitment to promoting equal opportunities and diversity.

SAFE! works across the Thames Valley. We are particularly looking to recruit project workers with an ability to cover Milton Keynes, Banbury, Reading, High Wycombe or West Berkshire.  There are currently office bases in Oxford and Bracknell and desk sharing arrangements in Bicester and Newbury.  Some home-working will also be considered.

These roles will require some travel around the region. In return SAFE! offers competitive rewards and benefits including pension, flexible working and 28 days annual leave (pro rata), as well as the opportunity to play a key role in this award-winning charity at an exciting time.

Appointments will be subject to references and checks made by the Disclosure and Barring Service (DBS) satisfactory to SAFE!

Closing date: Monday 3 February by 23.59. Interviews are likely to be held the week commencing 10 February.

Extra Care Area Manager (Retirement Housing)

Location: Bedford Based 

Hours: Full time 

Contract: Permanent 

Salary: £36,000 plus £2,000 essential car user allowance

Our client is currently looking for an experienced housing professional to join them as an Extra Care Area Manager.  The role will deliver high-quality services to customers living in their Extra Care schemes and will ensure that key business targets are met, the on-site teams are fully supported and have clear direction both in the delivery of services and outcomes.

What you will be doing: 

• Taking responsibility for the operational housing management of the Extra Care Schemes within your area.

• Actively leading Managers and their teams, supporting excellent performance and facilitating opportunities for growth and development.

• Effectively communicating organisational goals and customer strategy to the wider team in order to set clear standards and expectations.

• Taking responsibility for resolving any service failures by demonstrating confident decision making, efficient communication and a customer centric approach.

• Ensuring that residents have a voice and are appropriately consulted and actively involved in the management of their local area.

Our client would love to meet someone with:

• Proven people management experience with the ability to lead, motivate, build and develop strong teams.

• Significant tenancy and neighbourhood management experience.

• Excellent knowledge of housing and related legislation.

• Experience of working with vulnerable clients and a good knowledge of safeguarding.

• Experience of working in partnership with external organisations in achieving shared goals

Due to the nature of the role, you must possess a full UK driving licence.

Please note the successful candidate will be required to complete an enhanced DBS application and this will need to be returned and verified before a start date can be provided.

Amongst what they offer you is: 

• £36,000 plus £2,000 essential car user allowance 

• 28 days holiday PLUS Bank Holidays!

• Contributory pension scheme 

• Private health care

• Opportunities for development and professional training

• Discounted gym membership

• Retail discount scheme

About our client:

The company is a forward-thinking housing association, on a mission to build thriving communities where people can live happily in a home they can afford.

They work right across the Oxford to Cambridge Arc, and own or manage over 19,000 homes. As one of the top 25 housing associations for developing new homes in the country, they remain committed to delivering high-quality affordable housing to those who need it the most.

Their work in retirement living is no exception. They believe in creating modern communities where over-55s can live in desirable, social, and independent spaces. Safe in the knowledge that we have extra tailored care and support available if it’s needed. This is all possible thanks to our dedicated and passionate retirement living team. A team that you could be part of.

They reserve the right to close this recruitment if it is deemed that they have received a suitable number of applications. On this basis they would advise that applications are submitted as soon as possible.

Fundraising Manager - Bedfordshire & East of England
Fixed Term (12 Months - Covering Family Leave)
£26,500 - £31,000 + car allowance + benefits 

Home Based

Are you positive and results-driven with an impressive track record in fundraising, sales or marketing?

Why do we ask? Because one in two people will develop cancer in their lifetime and it’s our aim to raise enough funds to be there for each and every one of them. Regional fundraising already generates over £40m a year across the UK, but we need someone like you to help us raise much more and encourage more people to take part in what we do.

The candidates we are looking for will be experienced in working with and supporting fundraising groups and individuals, confident working independently, equipped with a strategic mindset, focus, drive and enthusiasm, as well as excellent communication and relationship building skills. You will be adept at planning and prioritising to meet the multiple calls on your time. Using all these skills and traits, you'll create and implement an innovative plan - one that maximises our impact in your area and delivers strategic financial and non-financial objectives through a network of local supporters and volunteers.

You'll be part of our ambition to inspire millions to get involved in reaching and improving the lives of people affected by cancer. As Fundraising Manager for the East of England with a focus on Bedfordshire, you would work with local supporters including businesses, individuals, community groups, volunteers and media contacts to raise awareness of our vital work and how each supporter can make a difference. You would support people to maximise their fundraising and recognise the difference that they are helping to make for people affected by cancer. 

In return for your hard work and impressive results, we commit to actively developing you and our benefits include private medical insurance, life assurance, pension, generous leave, and interest free loans for season tickets and gym membership.

Macmillan’s Fundraising Managers are home-workers who travel extensively within the defined geographical area for their role. You must have a full UK driving licence at the time of application and the work will also require some unsocial and out of hours working. A car allowance is provided. There will be a requirement for flexible working to support evening and weekend events: you will be compensated for this with time off in lieu.

You may have experience of the following: Sales Manager, Regional Fundraiser, Corporate Fundraiser, New Business Manager, Area Sales Manager, Business Development Manager, Marketing Manager, Key Account Manager, Client Relations Manager.

------------------------------------

Please submit your application as soon as possible as we reserve the right to change the closing date of our vacancies.

We aim to encourage a culture where people can be themselves and be valued for their strengths so we seek to attract and employ the best people from the widest talent pool, reflecting the diverse nature of our society. 

We will support you throughout the recruitment process with any reasonable adjustments required in accordance with the Equality Act. Please contact the Recruitment Team if you require support.

Income Recovery Officer (Housing)

Full time- 37 hours per week

Wellingborough and surrounding area

£27,030 + £1657 car payment

Our client is a provider of affordable housing and support services in the East Midlands.

About the role

The Income Recovery Officer will deliver a high performing, customer focused income management service within a defined patch.  You will provide a proactive customer focused income management service to include rent and service charges, leasehold charges, support charges, preventing former tenant arrears and maximising income.

The Income Recovery Officers are patch based and will be required to complete home visits and attend court.

What our client is looking for

The successful candidate will have the following skills and experience;

• Experience of delivering housing management and support services to the elderly and vulnerable adults within the community.

• Good working knowledge of welfare reform and the benefits system.

• Experience of attending court.

• Good literacy, numerical and analytical skills and an ability to understand and interpret financial information.

• Experience of lone working, a valid UK driving licence and access to a vehicle.

What they can offer in return

In return you will benefit from 23 days annual leave (rising to 28 days with service), health cash plan (following probation), the ability to work flexibly and the option of a Social Housing Pension Scheme.

About the company

They own and manage around 4,600 homes with a £22 million turnover and their mission is to work successfully with customers and communities to provide great services and high-quality living environments. They pride themselves on being a forward-thinking progressive housing association reflective of what is an ever- changing sector. With housing being high on the public’s agenda, this company continues to grow.

Got passion? Got tenacity? We need someone with your skills to help us make long-term change for children living in poverty in the UK. 

Job Purpose           

Manage and lead projects with children, young people and schools ensuring children living in poverty have what they need to thrive. 

Principal Duties and Responsibilities 

Project delivery and administration

• Lead our holiday enrichment programmes for 8 – 12 year olds.
• Pioneer the development of young leaders groups in High schools. 
• Support young leaders to design and run projects in their schools. 
• Manage our annual Child Poverty Conference.

Develop relationships with school partners

• Continue to develop positive relationships with our partner schools and initiate relationships with new partners. 
• Support our CEO to provide training for schools on child poverty. 

Manage and grow our volunteer team

• Recruit, induct and manage the volunteers and paid sessional staff required to deliver your projects.
• Provide supervision for your volunteers with a particular focus on safeguarding - ensuring best practice is followed. 

Skills Needed

• Excellent interpersonal and communication skills and a keen ability to listen to and influence a diverse range of people.
• Able to prioritise, think creatively and deliver high quality results. 
• Able to diligently plan and oversee project delivery, delegating effectively to a volunteer team and remaining flexible. 
• Good computer processing skills including using Microsoft word, Excel spread sheets and email.

Level Trust is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. 

Full overview job description and person spec below. 

Extra Care Scheme Manager

Luton

Hours: Full Time, 37 hours per week

Contract: Permanent

£27,500

Our client is currently looking for an Extra Care Scheme Manager to deliver a high quality, responsive service that meets the needs of customers living in and applying for extra care.

What you will be doing: 

●  Ensuring that the schemes provide homes for people of varying care and support needs whilst facilitating a vibrant community housing.

●  Assessing the housing and support needs of customers.

●  Managing any scheme-based employees such as Caretakers, Night Concierge or Handypersons, providing appropriate guidance and supervision.

●  Remaining fully engaged in all housing related issues including arrears and money management, ASB and repairs/maintenance of household.

●  Overseeing the health, safety and maintenance of the building, ensuring that compliance requirements are met.

Our client would love to meet someone with:

●  A sensitive and supportive approach to the needs of older people.

●  Experience of carrying out assessments and identifying and managing needs/risks

●  The ability to work on your own initiative and make decisions

●  Experience, knowledge or understanding of the housing environment and tenancy management issues would be desirable but not essential.

Please note the successful candidate will be required to complete an enhanced DBS application and this will need to be returned and verified by bpha before a start date can be provided.

Amongst what they offer you is: 

●  £27,500

●  28 days holiday PLUS Bank Holidays!

●  Contributory pension scheme

●  Private health care

●  Opportunities for development and professional training

●  Discounted gym membership

●  Retail discount scheme

About them: 

Our client is a forward-thinking housing association, on a mission to build thriving communities where people can live happily in a home they can afford. They work right across the Oxford to Cambridge Arc, and own or manage over 19,000 homes. As one of the top 25 housing associations for developing new homes in the country, they remain committed to delivering high-quality affordable housing to those who need it the most.

Our client reserves the right to close this recruitment if it is deemed that they have received a suitable number of applications. On this basis they would advise that applications are submitted as soon as possible.

We’re looking for an enthusiastic and motivated individual to join the Stroke Support Team in West Hertfordshire to cover a period of maternity absence.

Position: Stroke Association Support Coordinator – Communication Support

Location: West Hertfordshire (home based with regular travel covering the service area)

Hours: 35 hours per week

Salary: Circa £23,100 per annum

Contract: Fixed term maternity cover until 31 January 2021 (Our services are contracted; we currently have funding for this contract until 31 May 2020)

Benefits: 25 days’ annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, season ticket loan, Eye Care vouchers, Long Service Award, Cycle2Work scheme, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available.

Closing Date: 3 February 2020

Interview Date: 10 February 2020

The Role

Reporting to the Stroke Support Manager, the Stroke Association Communication Support Coordinator will:

• Support stroke survivors whose communication has been affected by stroke, and their carers, in the community, primarily in a group setting.
• Provide personalised information, advice and support, along with regular reviews to support people in establishing and achieving their own personal goals.
• Work with the local Speech and Language therapists to receive referrals to support stroke survivors and their carers.
• Manage, train and where necessary recruit to an experienced team of volunteers who support the service (so experience of recruiting and managing volunteers would be an advantage.)
• Maintain accurate records and gather evidence to support reporting on the impact of the service.

About You

The Stroke Association Communication Support Coordinator will:

• Have experience in a health or caring profession, ideally with experience of supporting people with disabilities and stroke.
• Have excellent IT skills and have a strong understanding of how to use data to improve quality.
• Be able to demonstrate previous experience of working collaboratively with other organisations to achieve joint ambitions.

The use of a car with business use cover and the ability to drive is essential in order to be able to fulfil the requirements of the role.

In return…

This is an exciting opportunity to work with stroke survivors and their families to support them following stroke and to raise stroke awareness in the local population. We offer a host of amazing benefits and flexible working options, with opportunities to progress your career.

About the Organisation

Stroke Association. Rebuilding lives after stroke.

We believe everyone deserves to live the best life they can after stroke. And it’s a team effort to get there. We provide specialist support, fund critical research and campaign to make sure people affected by stroke get the very best care and support to rebuild their lives. Every five minutes, stroke destroys lives. Help us rebuild them and join our team.

You may also have experience in areas such as Care Coordinator, Stroke Support, Stroke, Care, Care Worker, Support Worker, Carer, Care Team Leader, Support Team Leader, Volunteering Manager, Volunteer Coordinator, Support Group, Support and Advice.

Beds SU, the student-led charity at the University of Bedfordshire, seeks a positive and engaging individual to organise, administer, promote and develop student societies at the University of Bedfordshire.

Beds SU is the official Students' Union of the University of Bedfordshire. We represent a wonderfully diverse student body, with students from all backgrounds and from across the globe at multiple campuses across the UK, and we empower students to achieve their full potential. We further their interests to improve their lives as students, as well as providing lots of opportunities for students to meet new people, develop their skills, campaign for change and try something new.

The Societies Development Coordinator role exists to create and direct a vibrant, buzzing community of student-friendly activities, led and directed by students, that provide opportunities to our members to come together around shared interests. Students create societies to foster connections with like-minded peers: to socialise, have fun and make friends; to support each other and to share in knowledge or practice; to collectivise over mutual topics or issues; or, to gain experience or learn something new.

This position will oversee an evolving provision of opportunities for students; they’ll develop student leaders to become more employable; and they’ll see that student organisers are recognised for their efforts.

You’ll need to be organised and outgoing, with a combination of flexibility and patience. The role offers an exciting opportunity for a self-motivated person interested in supporting the development of student-led groups and associated projects, activities and events. Based within the Membership Services team, this person will provide excellent customer service to our members and work with them and other Union departments to help them achieve their aims and objectives. This post is to play a central role in training newly elected committee members in order to ensure the consistent implementation of the relevant policies and procedures of the Union.

If you want to work in a fun organisation, committed to improving the lives of our members, then please apply.

To apply, please read the job description thoroughly and complete our online application via our website. Applications should be submitted no later than 5pm on Monday 20 January 2020.

Beds SU is committed to diversity and inclusion amongst its staff, reflecting the communities it serves.  We welcome applications from those from Black, Asian and ethnic minority backgrounds, as they are under-represented at Beds SU. We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age. We are happy to discuss any reasonable adjustments individuals may require, and happy to talk flexible working.

Do you have an understanding of drug and alcohol related issues, the Recovery Agenda and experience of working with young people in an addictions or social care setting? Would you like to be part of an organisation that counts on the professionalism, insight, expertise and passion of its staff to inspire individual recovery for the people they work with? Then join us as a practitioner.

Right now, one of our partners, Aquarius Action Projects, is looking for a Practitioner to join their Bedfordshire Young People’s service. Aquarius helps young people overcome the harms caused by drugs and alcohol working closely with individuals and families. But it’s only possible with the help of people like you.

Your challenge? –to provide support to young people aged 5-19 who are using drugs and alcohol or being impacted by someone else’s use.  You will be conducting assessments, risk assessments, care-planning and working directly with other services such as schools, social care, mental health services and youth offending.The successful candidate must have exceptional organisational skills and the ability to work with other agencies both face to face, email and via telephone. As this is a countywide post, you will also need a driving licence and access to a car.

An energetic and confident self-starter, you will be required to hold a qualification in health/social care, youth and community work (e.g. NVQ Level 3 or above, DipSW, Mental Health Nursing, Counselling, Addiction Studies). Alternatively, we’ll consider candidates with experience of working in the substance misuse field with a commitment to complete NVQ Level 3 Health and Social Care. As well as good knowledge of alcohol/drug and health related issues, you will be used to liaising with voluntary and statutory agencies and health professionals and comfortable engaging with clients in a variety of service delivery settings. You will have a flexible approach, a commitment to the principles of confidentiality, excellent record keeping and  a working knowledge of Microsoft Office.

This is a rolling recruitment process, shortlisted candidates will be interviewed as and when they apply.

To apply please submit a CV and supporting statement which should clearly outline your skills and experience.

In return, you can expect some great benefits, including 32 days' holiday, contributory pension scheme, employee assistance programme and childcare vouchers, plus exceptional professional development and training opportunities.

Senior Email and Content Marketing Officer

Salary: £30,763 - £36,192 per annum, depending on experience + good range of benefits

Contract: Permanent – 36.5 hours per week

Based: Milton Keynes

Engaging with potential supporters is a crucial part of our acquisition strategy – and we need your help. In this newly created role, you’ll use your digital marketing expertise to engage email subscribers - inspiring them to support our work with the world’s most vulnerable children.

You’ll be part of the newly formed Digital Innovations team at World Vision, working in an agile way with a build, measure, learn approach. This is a key new role in this team, as we strive to produce significantly more engaging content and email journeys that will move people to join our cause.

We will invest in your development and professional growth, and you’ll be supported in bringing your ideas to life with in-house designers as well as working with ground-breaking agency partners. Whilst having run an email marketing or fundraising programme would be advantageous, more important are the ideas and creativity you would bring to this role. So, if you’re an outstanding digital communicator, an engaging copywriter, and want to stretch yourself in a creative, innovative, dynamic environment – this is the ideal role for you!

As a Christian, this role offers you the opportunity to integrate your Christian faith with your career, being sensitive to its various expressions across different cultures and denominations.

About World Vision

World Vision is an international children’s charity working with children, their communities, and with supporters and partners, in almost 100 countries.

Through long-term development projects, emergency responses and advocacy we’ve helped bring lasting change to millions of children, over more than 60 years. And as a Christian organisation, everything we do is motivated by our faith as we strive to reflect God’s unconditional love.

Work for World Vision UK and you will be part of a truly global Partnership, building brighter futures for vulnerable children.

Job Purpose

World Vision is investing in our ability to bring our work and our impact to life online and via email. The role will take responsibility for all our acquisition email journeys and contribute to the content output on our website.

As an excellent digital communicator and persuasive copywriter, you will have a clear grasp of how to engage audiences online, and of the role of email marketing in integrated multi-channel marketing campaigns. Working on our global campaigns – both creating content yourself and working with specialist designers and creative agencies – you will deliver the email marketing strategy that will inspire more people to join us in standing with the world’s most vulnerable children.

This is not “just” an email role. You’ll work across the website, social media, and advertising – linking our email programme with our wider digital fundraising and engagement activity. You’ll have the biggest impact by creating outstanding, creative content across various channels, beyond just the email programme.

You will have an innovative mindset and ability to understand the full digital journey, and the role that email and content can play throughout this. You won’t necessarily need expertise across all of these channels from day one, as we will support you to grow your knowledge and understanding.

In addition to the salary offered, we offer good benefits including pension, generous holiday entitlement, additional annual leave purchase scheme, and free parking (MK only). It’s important to us to have the best people here, so flexible working, job shares, and part time work will all be considered.

To apply please upload your CV, accompanied by a brief covering letter stating how you meet the essential criteria given in the job description.

Closing Date for applications: Sunday 2nd February (midnight)

Interview Dates: Friday 7th February in Milton Keynes

World Vision UK is an Equal Opportunities Employer. We value diversity and aspire to reflect this in our workforce. We welcome applications from people representing all sections of the community. World Vision UK also operates flexible working policies and practices.

As a child focused organisation, World Vision UK is committed to the safeguarding of children, therefore any offer of employment is conditional upon the successful completion of applicable background checks, including a criminal records check.

By submitting your application, you understand and accept that World Vision UK will process the data you provide for the purposes of your application and in accordance with the World Vision UK - Job Applicant Privacy Notice is available on our website.

No agencies please.

Supporter Care Manager

£36,994 per annum, depending on experience + good range of benefits

Contract: Permanent – 36.5 hours per week

Based: Milton Keynes

World Vision is an international children’s charity working with children, their communities, and with supporters and partners, in almost 100 countries.

Through long-term development projects, emergency responses and advocacy we’ve helped bring lasting change to millions of children, over more than 60 years. And as a Christian organisation, everything we do is motivated by our faith as we strive to reflect God’s unconditional love.

Work for World Vision UK and you will be part of a truly global Partnership, building brighter futures for vulnerable children.

Job Purpose

The Supporter Care Manager will lead, motivate and continually develop the Supporter Care team to provide an excellent quality of service to our Supporters in a way that builds loyalty, maximises income and minimises cancellations. This role will work across the organisation with our internal customers to continually improve the quality and responsiveness of service provided to them.

With a large team to manage, the postholder will be a confident and experienced people manager with proven success in leading teams.

Do you have the following?

• Exceptional interpersonal, customer service, problem-solving, verbal and written communication.
• Strong coaching and leadership skills, ability to motivate employees.
• Decisiveness and attention to detail.

Then we look forward to your application!

As an active Christian, this role offers you the opportunity to integrate your Christian faith and be sensitive to its various expressions across cultures and denominations.

In addition to the salary offered, we offer good benefits including pension, generous holiday entitlement and free parking (MK only).

Please upload your CV of full employment history explaining any gaps of employment and reasons for leaving your previous employer. This must be accompanied with a covering letter stating how you meet the essential criteria given in the Job Description.

Closing Date for applications: Sunday 2nd February 2020 (midnight)

Interview Dates: TBC

World Vision UK is an Equal Opportunities Employer. We value diversity and aspire to reflect this in our workforce. We welcome applications from people representing all sections of the community. World Vision UK also operates flexible working policies and practices.

As a child focused organisation, World Vision UK is committed to the safeguarding of children, therefore any offer of employment is conditional upon the successful completion of applicable background checks, including a criminal records check.

By submitting your application, you understand and accept that World Vision UK will process the data you provide for the purposes of your application and in accordance with the World Vision UK - Job Applicant Privacy Notice is available on our website.

No agencies please.