Jobs in muswell hill

Are you a passionate, experienced fundraiser looking for a new challenge? Do you have strong partnerships and trusts experience, but also a good understanding on developing individual giving journeys? Are you excited by the opportunity to manage a new fundraising programme in a small, growing organisation? Then this might be just the role for you.

We are looking for an ambitious and proactive Senior Fundraising Manager to build on our past fundraising activity, diversifying income streams and nurturing new and existing partnerships with industry. In this role, you will also develop our member donations income stream and maximise our fundraising potential with the wider public, including patients and families with experience of intensive care. Working closely with the Head of Communications and Membership Engagement, you will contribute to shaping the fundraising strategy to support our new and enhanced organisational strategy and brand strategy.

Working closely with other members of the senior management team, including the Head of Sponsorship and Events, you will help develop relationships with industry for the long term and in relation to our yearly State of the Art Congress, aimed at the intensive care community.

You’ll have a strong track record in building and managing partnerships, securing grants from charitable trusts and foundations, and delivering successful fundraising campaigns. You will be a strategic thinker, confident communicator, and relationship-builder who is motivated by making a difference. Able to juggle both management and hands-on, operational activities, you’ll be keen to get stuck in and make a difference.

You will sit in a small, dynamic and supportive team also responsible for communications and membership engagement, and you’ll work with closely with them to integrate fundraising messages within our broader communications. You will also have a dotted line to other key teams within the organisation, in a matrix-style working set-up.

As an organisation, we have just reviewed our organisational strategy under the leadership of our new CEO, which means a lot of exciting developments are afoot needing additional funding. As part of this growth, we will be growing our offer for patients and families, which will have strong links to the fundraising strategy you will help manage.

The Role
We are looking for a Monitoring & Evaluation Officer to support our colleagues to understand their programmes, embed good measurement practices, and generate actionable insights for improvement. The role sites in the Understand chapter which consists of data analysts, researchers, and evaluators. We are data, evidence, and insight-driven. 
 
What you'll do

• Guide and advise colleagues to help increase awareness of the importance of good monitoring and evaluation.
• Collaborate with staff across the charity to support them to create or improve programme monitoring and evaluation.
• Use your expertise to contribute to how we understand National Deaf Children's Society's impact.
• Transform data into communicable and actionable insight.
• Work closely with Understand chapter colleagues to share skills and support mutual development.

 
What you'll need

• Excellent skills and experience in research & evaluation design, data collection, data analysis and visualisation, and producing insights.
• Understanding that working in insight generation in the third sector can be a balance between robustness and pragmatism.
• Ability to work proactively and independently.
• Great communication skills.
• Strong digital skills and a sound understanding of Agile values & principles.
• A criminal record check / DBS disclosure (if offered the position) - this is done in the contracting stage.

What you'll get

• Home-based working with flexible hours.
• 25 days holiday - plus an additional 3 days at Christmas (& bank holidays).
• Pension (5.5% employer contribution).
• Healthcare Cashplan.
• Annual performance-based salary increase.
• Employee Assistance & Wellbeing Programmes.

 
What we do 
The National Deaf Children's Society are the leading charity for deaf children. We give expert support on childhood deafness, raise awareness and campaign for deaf children's rights, so they have the same opportunities as everyone else.

Disability Confidence 
We are a Disability Confident Employer and committed to offering interviews to candidates who request to be considered under the disability confident scheme and meet the minimum requirements of the person specification. Please contact us at [email protected] with any accessibility or reasonable adjustment enquiries.
 
The National Deaf Children’s Society is a registered charity in England and Wales no. 1016532 and in Scotland no. SC040779.

About The Role

Place2Be is looking for an Education Partnerships Manager to lead relationships with Multi Academy Trusts (MATs) and key partners, ensuring high-quality mental health services across schools. Acting as the main liaison, you’ll oversee service delivery, monitor performance, analyse impact data, and drive improvements. The role involves building strong partnerships, coordinating onboarding, supporting contract adherence, and identifying opportunities for growth. We’re seeking someone with proven experience in partnership or account management, strong stakeholder skills, and a deep understanding of the English education system and MATs. 

Key Responsibilities:
• Build and maintain strong relationships with MAT leaders, funders, and internal teams.
• Oversee service delivery and ensure compliance with Place2Be’s Clinical Delivery Model.
• Analyse data and produce impact reports using tools such as Power BI.
• Act as the first point of contact for MAT schools and coordinate review meetings.
• Support contract adherence and onboarding of new schools.
• Identify opportunities for service development and lead training initiatives.
• Represent Place2Be at senior-level meetings and engagement events.

Recruitment Process:

As part of your application you will need to answer some shortlisting questions. Please answer these as fully as you can, we recommend using the STAR model. Situation, Task, Action Result.

Closing date for applications: Midnight on 26/11/2025

1st Interview date: W/C 01/12/2025

 

Our Benefits

When you work at Place2Be –whether that's in a school, supporting families, providing clinical supervision, or in IT, Finance, or Fundraising –every role can make the difference to a young person. To achieve this, we ask that you bring your best self to your role and our commitment to you, is to welcome you into our community, and help you progress. Because we know that you being at your best, means the best outcomes for the children we support.

Here’s just a few things we have on offer:

• Annual Leave that increases with service
• Comprehensive learning and development to enable you to progress your career
• 5% contributory pension scheme
• Life assurance of four times your annual salary
• A comprehensive employee assistance programme
• Mobile Phone Discounts (EE network)
• Wellbeing days to allow you some ‘you’ time
• Christmas holidays closure period in addition to your annual leave

We welcome applications from everyone regardless of age, gender, gender identity, gender expression, ethnicity, sexual orientation, faith or disability. We particularly encourage applications from Black, Asian and Minority ethnic candidates and disabled candidates who are currently underrepresented within our organisation.

We are proud to be a disability confident employer and will ask you during your application If you wish to be considered for a guaranteed interview under the disability confident scheme. Under the scheme we commit to offering an interview to disabled applicants that meet the minimum criteria as outlined in the job role.

If you have any questions about the scheme, or require any adjustments to help you complete an application then please contact the recruitment team 

We recognise that AI is becoming part of daily life and you may want to use it to help you format your CV, create responses to application questions or even help you prepare responses. AI can be a powerful enabler and we are open to you using it to apply for roles with us, but we ask you to ensure anything you submit truly represents your capabilities and viewpoint. We value honesty, integrity and creativity and want to understand what you will uniquely bring to our team. 

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

 

Salary: £40,500
Contract: Permanent – Full Time – 35 hrs per week
Location: Hybrid - London office – 1 day pw
Closing date: Wed 19 November
Benefits: 4% pension, cycle to work scheme, shared parental leave, health and wellbeing benefits

We have a great opportunity for a Senior Individual Giving Officer (Mid Value) for an international development charity that works with animals throughout Asia, Africa, and Latin America.

Reporting to the Supporter Development Manager, this role joins at an exciting time, looking to achieve growth, focusing on digital acquisition.  As part of this exciting role, you will develop committed warm cash and regular online giving supporters, increasing their engagement and income prospects.

This role offers the opportunity to create engaging stewardship material and actively encourage the development of donation relationships. Brooke requires a passionate individual who has excellent communication skills, the skill and knowledge to utilise regular giving and donations and who has a particular interest in animal and community welfare.

To be successful as the Individual Giving Officer (Mid Value), you will need:
 

• Experience of using a range of channels, including mail and email, with a strong understanding of optimising and tracking donations
• Experience developing and delivering mid-value giving programmes and activities
• A passion and knowledge of delivering high-quality supporter experience and supporter engagement development.

If you would like to have an informal discussion, please call Heather on 02030 062787 or email your interest along with your CV to [email protected].

Ashby Jenkins Recruitment are a specialist charity recruitment agency, we use our extensive sector knowledge and experience to match candidates to the most suitable charity jobs. We are passionate about improving equality across the sector, you can read more about our commitment to diversity here.

We take a relationship-led approach to recruitment in the charity sector and partner with you as the leading charity recruitment agency.

If enough applications are received the charity reserve the right to end the application period sooner.

 

Job id: 130465
Salary: £39,076 - £43,909 per annum, including London Weighting Allowance
Business unit: Students & Education
Department: Social Mobility & Widening Participation
Location: Waterloo Campus
Category: Professional & Support Services. 

About us

The King’s community is dedicated to the service of society. King’s Strategic Vision 2029 sets out our vision for the future, shaped around five priority areas: educate to inspire and improve; research to inform and innovate; serve to shape and transform; a civic university at the heart of London; and an international community that services the world. Our ambitious Education Strategy sets out the actions that we must take to transform how we teach, how and where our students learn and how we support them during their time with us. 

Within the Social Mobility & Widening Participation Department we believe all young people should be able to have high expectations for their future. This means equal access to education and career opportunities. We run programmes that aim to empower young people and their supporters from under-represented backgrounds to access and succeed at university.

We are part of the Students & Education Directorate, a collection of wide-ranging professional services in place to support King’s students and their education. As a directorate we manage the student lifecycle from application to graduation and beyond, to ensure a coherent and seamless student experience and effective administrative processes, working closely with King’s faculties to do so. 

About the role

As part of our mission to break down barriers to university access and address wider educational inequalities, the Social Mobility & Widening Participation (SMWP) department has developed a dedicated strand of place-based outreach. This approach, rooted in the specific needs of local communities, is becoming increasingly impactful across King’s and is gaining recognition across the sector. Through our Access & Participation Plan 2025–2029, we have made ambitious commitments to expand our place-based work to improve young people’s educational outcomes and tackle barriers to university access and broader social inequalities.

Our place-based approach focuses on addressing localised challenges such as mental health, pathways to citizenship, access to English language provision, and employment and fair wages. We work in close partnership with South London Citizens to achieve this shared mission. This role leads the development and delivery of collaborative, community-led initiatives and supports the wider integration of this approach across King’s. Through these initiatives, the postholder empowers community members to design, launch, and sustain impactful campaigns that respond directly to local needs. They will work closely with Citizens UK organisers and colleagues across King’s to build strong partnerships and drive meaningful, place-based change, including engagement in broader local, regional, and national initiatives.

Using community organising methodology, the postholder will lead and expand our core place-based programmes: Parent Power South London and Empoderando Familias, delivered with South London Citizens, and EmpowerESOL, facilitated in collaboration with internal King’s teams. A key focus will also be the strategic growth of our flagship Parent Power programme into new regions, in partnership with The Brilliant Club. This initiative empowers parents and carers to engage actively in their children’s education while building networks of community organisers who drive change locally and nationally.

At the heart of this role is a commitment to collaboration and community, both external and internal, as powerful drivers of social impact. The postholder will also support and develop the WP Champions Network, a university-wide staff community passionate about social mobility. By curating resources, delivering training, and shaping its strategic vision, they will help embed widening participation across King’s, amplifying its impact within and beyond the university.

This is a full-time role (35 hours per week) offered on an indefinite contract. 

We welcome applications from candidates with experience both within and outside the Higher Education sector, where they can demonstrate the skills and commitment needed to succeed in this role.

About the role

To be successful in this role, we are looking for candidates to have the following skills and experience: 

Essential criteria

1. Relevant work experience and/or education: We think a wide range of different work and educational experiences could support you to be successful in this role. Relevant work experience might include work in schools, with charities or you may have previous experience in youth work or community organising. Relevant educational experiences might include higher education in a related discipline, professional qualifications or other training.
2.  Experience or understanding of place-based community organising.
3.  Experience of building relationships with people from a wide range of backgrounds, working in different areas and with different priorities.
4.  Evidence of having acted in a leadership role with peers or in local community activities.
5.  Ability to communicate complex and specialist information orally and in writing in a compelling way.
6.  Ability to inspire, build relationships and bring people from a range of backgrounds together to deliver short-term projects and to build power. 
7.  Ability to plan significant projects or areas of work delivered to a high standard.
8.   Understanding of the widening participation agenda and/or the role of higher education in social mobility.

Desirable criteria

1. Direct experience of place-based approaches to community organising. 

Further information

We pride ourselves on being inclusive and welcoming. We embrace diversity and want everyone to feel that they belong and are connected to others in our community. 

We are committed to working with our staff and unions on these and other issues, to continue to support our people and to develop a diverse and inclusive culture at King's.

As part of this commitment to equality, diversity and inclusion and through this appointment process, it is our aim to develop candidate pools that include applicants from all backgrounds and communities.

We ask all candidates to submit a copy of their CV, and a supporting statement, detailing how they meet the essential criteria listed in the advert. If we receive a strong field of candidates, we may use the desirable criteria to choose our final shortlist, so please include your evidence against these where possible.

Closing date: 30 November 2025

Interviews are provisionally scheduled to be held on Tuesday 9th December.

This post is subject to a Disclosure and Barring Service Clearance.

About The Role

This role will support the growth, development, and delivery of our Bespoke events portfolio. You will be involved in multiple aspects of Bespoke events team projects, recruiting supporters, stewardship planning, creation and evaluation and maximising fundraising opportunities for the Society. Working alongside the Bespoke Events Officer and Bespoke Events Manager to meet both income and expenditure targets and contribute to the wider team’s goals and strategy.

Please note this is a fixed term contract for up to seven months.
 
About you

- Be enthusiastic, organised and target-driven.
- Experience in copyrighting, and building marketing or stewardship communications, and be comfortable taking ownership of a project area.
- Be able to give and receive feedback, prioritise your own workload and make decisions based on data or insight.
- Be keen problem solver, capable of working under their own initiative whilst collaborating with our colleagues across the Events Team. 
- Be comfortable managing smaller events on the day alongside other team members.
- Verbal and written communication skills to liaise with a diverse range of stakeholders and fundraisers.
- Work collaboratively and be able to prioritise your workload effectively.
- Excellent organisational skills and great attention to detail as you will be supporting with our Events.
- Be a self-starter and incredibly motivated.

What you’ll focus on:

- Planning, organising and managing Memory Walk events with internal and external stakeholders to ensure success.
- Lead on delivery of wider project areas such as internal communications.
- Build, monitor and manage income and expenditure budgets, along with participant numbers, to ensure we hit our ambitious targets.
- Stewardship planning, creation and evaluation
- Internal processes
- Delivering exceptional supporter care

About Alzheimer's Society - who are we and what’s our mission?  

Dementia is the UK’s biggest killer. One in three people born in the UK today will develop dementia in their lifetime.  

At Alzheimer’s Society, we’re the UK’s leading dementia charity and the only one to tackle all aspects of dementia by giving help and hope to people living with dementia today and in the future. We give vital support to people facing the most frightening times of their lives, while also funding ground-breaking research and campaigning to make dementia the priority it should be.  

Together with our supporters, we’re working towards a world where dementia no longer devastates lives. 

Our values make sure that our focus is clear for the challenges and opportunities ahead and remind us of what we all stand for. 

Our commitment to Equity, Diversity, Inclusion & Belonging  

We need to ensure the voices around our table better reflect and understand the communities we exist to serve. We strongly encourage individuals to apply who have a disability, impairment or health condition or individuals who identify as part of a minority ethnic background, as these groups are currently under-represented at Alzheimer's Society.     

Our hiring process 

We want you to bring your whole self to the process. Applications are anonymised until interview stage, and we’re happy to support any adjustments. Share your feedback via our candidate survey when applying to help us improve. We may close early if we receive high interest (with 48 hours’ notice). Some roles may require a DBS check as part of our safer recruitment commitment. Thinking about using AI during the recruitment process? we know this can be helpful in many ways but remember to include your personal and authentic self too. Your voice and experience are what really set you apart. 

Giving back to you  

At Alzheimer’s Society, we value our people and take a total reward approach to pay and benefits. You’ll enjoy a generous double-matched pension scheme, 27 days’ annual leave (plus bank holidays and wellbeing days), and access to a free Health Shield Cash Plan, 24/7 EAP, Thrive mental wellbeing support, and virtual GP services. Our Society Plus platform offers exclusive discounts, wellbeing resources, and recognition schemes, while our flexible working, family-friendly policies, and life assurance provide peace of mind and work/life balance. We also offer a free Will-writing service and long service awards to recognise your ongoing commitment.

ROLE SUMMARY

The Head of Programme Delivery provides leadership for The Diana Award’s Programmes team, ensuring the effective design and delivery of a high-quality, impactful portfolio of programmes. As the strategic and operational lead for programme delivery, the postholder will oversee performance, budgets, and quality standards, ensuring all activity aligns with organisational goals, funding commitments, and The Diana Award’s Theory of Change. They will lead and develop a team of Programme Managers, drive continuous improvement and innovation, and play a key role in shaping new programmes and partnerships. Working closely with the Director of Programmes & Partnerships, the role ensures TDA consistently delivers excellence for young people and partners.

JOB DESCRIPTION

Programme Leadership & Partnership Management

• Lead the delivery of core programmes and our international award, ensuring alignment with organisational strategy, funding commitments, KPIs, and quality standards.
• Oversee programme planning, scheduling, logistics, and budget management with Programme Managers.
• Monitor delivery performance and budgets, ensuring effective processes and accurate reporting to the Senior Leadership Team (SLT).
• Ensure all programme activities meet agreed funding KPIs and deliverables.
• Work across the organisation, including closely with the Marketing & Communications team, to support effective delivery of programmes and partnerships.
• Support the Director of Programmes & Partnerships in developing and implementing a partnership strategy, cultivating new relationships to strengthen programme funding and delivery.

Programme Design & Impact

• Contribute to the design and continuous improvement of The Diana Award’s programmes and new initiatives, ensuring high quality and relevance.
• Provide thought leadership on effective youth interventions, embedding evidence and sector insights into delivery practice.
• Oversee development of programmes in line with The Diana Award’s Theory of Change, mission and vision.
• Oversee programme development that meaningfully and inclusively engages young people in design, delivery, and evaluation, in alignment with the The Diana Award’s Youth Charter and Youth Voice Strategy.

Leadership & Representation

• Lead and manage the programmes team, ensuring strong performance, accountability, and quality across all delivery.
• Actively participate in programme strategy and coordinate meetings within the directorate.
• Represent The Diana Award with donors, partners, and external stakeholders, promoting strong relationships and the organisation’s profile.
• Work closely with Marketing and Communications, Operations, and other internal teams to ensure smooth programme delivery, including coordinating logistics, communications, storytelling, and reporting requirements.
• Oversee young people’s involvement in external and internal events, ensuring participation is in line with safeguarding practices and The Diana Award’s Youth Charter principles.
• Undertake site visits to monitor quality, capture learning, and ensure delivery reflects programme standards.

People Management & Safeguarding

• Supervise and support direct reports, setting clear objectives, providing regular feedback, and fostering a positive, high-performing team culture.
• Promote staff wellbeing and model healthy work–life balance practices.
• Act as a Designated Safeguarding Lead, embedding best practice and ensuring robust safeguarding-by-design across all programme activities
• Work with the Director of Operations to maintain strong safeguarding systems and contribute to the Safeguarding Committee.

Grant & Partnership Management

• Oversee programme and grant management processes, including budget creation and donor compliance, in collaboration with Fundraising and Operations teams.
• Support the development of funding proposals and donor reports, ensuring accurate data collection and impact reporting.
• Maintain positive relationships with delivery partners and funders to ensure strong, transparent collaboration.
• Provide clear, timely, and accurate monitoring, evaluation, and reporting to funders and stakeholders, demonstrating impact, accountability, and progress KPIs.

PERSON SPECIFICATIONS

Essential

• Significant experience leading complex programmes from design to delivery within youth, education, or employability settings.
• Proven experience in leading and motivating teams delivering a portfolio of programmes
• Track record of delivering multiple programmes to time, budget and quality.
• Experience designing and refining programmes & processes based on evidence, evaluation, and youth voice.
• Knowledge of impact measurement and management in youth or education contexts.
• Strong partnership management skills, with experience working with funders and partners to deliver impact for young people.
• Ability to represent the organisation externally, build credibility, and influence senior stakeholders.
• Understanding of inclusive and accessible design for engaging diverse young people.
• Commitment to staff wellbeing, equity, diversity, and inclusion.
• Experience of contributing to fundraising bids.
• Experience of managing and overseeing budgets as well as budget reporting to SLT level.
• Confident using CRM or programme management systems to track delivery and outcomes.
• Strong working knowledge of safeguarding in youth settings, including risk management and escalation processes.

Desirable:

• Experience of the Theory of Change process.
• Experience of creating monitoring, evaluation and learning frameworks.
• Knowledge of school charging structures.
• Management of youth boards.
• Experience of managing programmes on Salesforce.
• Experience as a Safeguarding Lead.
• Understanding and knowledge of an international landscape.
• Understanding and knowledge of Social Action.

Personal qualities:

• Proactive, adaptable, and solution focused.
• Collaborative and effective at building relationships.
• Strong communicator with excellent interpersonal skills.
• Organised, reliable, and detail oriented.
• Committed to equity, inclusion, and continuous improvement.

OUR ORGANISATION

• The Diana Award is committed to anti-racism, social justice and building and developing a workforce which reflects the diversity of the young people we support. We are proud to be an equal opportunities employer that values and respects the people who work for us. We seek to ensure all job applications are treated fairly, with respect and without bias.
• We positively encourage applications from suitably experienced candidates regardless of sex, race, disability, age, sexual orientation, gender identity, religion or belief, marital status, or pregnancy and maternity.
• Every staff member has their own personal training and development budget, ability to work flexibly around core hours, access to our employee assistance programme 24/7, wellbeing initiatives, opportunities to connect, collaborate and celebrate with colleagues both in person and online, and much more.
• We are committed to safeguarding and promoting the welfare of all. This is a responsibility that is shared by all members of staff the successful candidate will be subject to an enhanced DBS or equivalent police check.

APPLICATION DETAILS

Application deadline: Sunday 30 November at 10:00pm.

1st Stage Interviews: 05 December & 08 December online

2nd Stage Interviews: 11 December & 12 December in-person

Please reach out if you require any support with the application process or have questions about the role or the process.

Good luck with your application! 

We are Hestia. We make a difference.
At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Support Worker to play a pivotal role in our Complex Needs Service in Kingston.
Sounds great, what will I be doing?
This role is responsible for delivering person-centred support that promotes wellbeing, independence, and tenancy sustainment for service users with diverse and often complex needs. You will assess referrals, coproduce and review SMART support and risk management plans, and work in partnership with external agencies to ensure access to health, education, employment, and community resources. The role involves supporting independent living skills, financial stability, and recovery while preventing relapse or hospitalisation. You will maintain accurate records, uphold organisational policies, and contribute to service monitoring and development. Acting as a positive representative of Hestia, you will build strong relationships with service users, colleagues, and key stakeholders.
What do I need to bring with me?
You'll need to be able to demonstrate the core skills this
role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.
Here's what the team will be looking for
You have extensive experience supporting individuals with diverse needs, aspirations, and associated risks, delivering high-quality, person-centred services that promote independence and well-being. Skilled in key working, support planning, and risk assessment, you focus on empowering service users to achieve their goals while managing potential challenges effectively.
With a strong understanding of welfare benefits, housing options, and statutory legislation, you are able to navigate complex systems to secure appropriate support for clients. You are confident liaising with external professionals and partner agencies to coordinate and enhance support packages, ensuring a holistic and informed approach.
Your knowledge of health and safety, particularly when working in service users' homes, and your awareness of safeguarding principles ensure safe and ethical practice at all times. You also bring insight into the issues and treatments associated with mental health and substance misuse, allowing you to provide sensitive and informed care.
Highly organised and IT proficient, you maintain accurate digital records and case notes, ensuring compliance and accountability. You are also committed to continuous professional development, open to learning and growth, and willing to travel across the borough to meet service needs.
When will I be working?
You will be working 7 days a week on a shift rota with some sleep in shifts required, the earliest shift starts at 08:00 and finishes at 12:30 the latest shift starts at 12:00 and fi
nishes at 23:30 we try to ensure you only work two weekends out of 4 and there is separate flat with full amenities provided for the sleep in shift including own bathroom and kitchen.
Interview Steps
We keep our interview process simple, so you know exactly what to expect.
Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.
Our commitment to Equality, Diversity, and Inclusion
Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.
We are a disability confident employer
Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the rol
e they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.
Safeguarding Statement
Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.
Important Information for Candidates
If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.
We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.

Join Our Team!

This is a great role for someone looking to join the charity sector. You will work as part of our Supporter Care team to provide excellent customer care, and engage, involve and inspire all supporters of Crohn’s & Colitis UK through building excellent relationships via a variety of communication channels.

About Us

We're the UK's leading charity for Crohn's Disease and Ulcerative Colitis.

A diagnosis of Crohn’s or Colitis is life-changing. Over 500,000 people in the UK are living with a lifelong disease many people have never heard of, and for which there is no known cure.

Crohn’s & Colitis UK funds research, provides award winning information and support and raises vital awareness by increasing the public’s understanding of the conditions, and what it means to live with debilitating symptoms. But we need to do more. We need to be a louder voice in the marketplace. Our ambitious plans for 2026 will help to make a real difference to every supporter’s journey with us. If this excites you - join us!

Role Overview

The Supporter Care Team are looking to hire two Supporter Care Assistant posts who’ll provide excellent customer care; engaging, involving and inspiring all supporters of Crohn’s and Colitis UK through building excellent relationships via a variety of communication channels. The role will involve dealing with donations, ensuring that our records are kept updated on our database, running reports, and undertaking general admin duties.

About You

You’ll have experience of working in a similar role, providing a high standard of customer care in a fast-paced environment, handling supporter queries and providing information in a concise and comprehensive manner. You'll need strong written and verbal communication skills to write engaging and inspiring content and messaging, you'll also be skilled at listening and responding to queries appropriately and be comfortable and effective at managing challenging situations.

You will have the ability to manage a busy workload and deadlines whilst taking ownership of problems to find a solution where possible, escalating to a manager where required. 

Experience of Microsoft office is essential, as well as excellent administration skills and high levels of accuracy and attention to detail.

Please see our Recruitment Pack for details of our full Job Description and Person Specification.

Our Location

We are based in Hatfield, Hertfordshire, so we are easily accessible by road and rail. In this role, there is plenty of scope for working from home,  although you will need to be in the office for two days a week minimum. There will also be other times when you’ll need to be in the office for fulfilment tasks or to attend meetings such as our ‘All Staff Together’ days four times a year and you will also be required to attend fundraising events.

Benefits

• 25 days’ annual leave plus bank holidays, increasing one day per year up to 30 days
• Salary Sacrifice Pension scheme
• Flexible working options
• Enhanced maternity, adoption and paternity pay
• 24/7 Employee Assistance Programme
• Wellbeing programme
• Interest free loan for season tickets
• Cycle to work scheme
• Free parking and secure bike locks
• Training and development financial support and/or study leave
• Performance review and development scheme

High Trees Community Development Trust is seeking a detail-oriented and analytical Data & Performance Lead to play a vital role in our Education and Training team. 

This is an exciting opportunity to ensure that data and insight drive the quality, impact and growth of our learning provision. You’ll manage and develop our systems for tracking learner journeys, performance outcomes and funding requirements- helping us to continuously improve and tell the story of our impact. 

We’re looking for someone who enjoys working with data, has an eye for accuracy and process improvement, and is passionate about using evidence to make a difference. If you’re a methodical thinker with strong analytical and organisational skills, we’d love to hear from you. 

About High Trees 

High Trees Community Development Trust has been rooted in the local community in Lambeth for over 27 years. We deliver education and training, employment support, community action, children and young peoples services, and research and capacity building-  in partnership with local people and organisations, working together to build stronger communities and create meaningful change.

We are recognised for our collaborative approach, our long-term partnerships, and our commitment to equity, learning and community leadership. 

At High Trees, you’ll join a collaborative, supportive and values-driven team. You’ll have the opportunity to shape data practices that directly improve outcomes for learners and communities, and contribute to a dynamic organisation committed to learning and impact and play a key role in a growing organisation that values both people and performance. 

We are Hestia. We make a difference.
At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Floating Support Worker to play a pivotal role in our Complex Needs Service in Kingston.
Sounds great, what will I be doing?
This role provides high-quality, person-centred support to up to 15 Service Users across Kingston, promoting independent living and wellbeing. It involves assessing individual needs, developing personalised SMART support plans, and helping Service Users manage mental health, physical health, finances, and relationships.
The role includes liaising with families, carers, and partner agencies, encouraging engagement in meaningful activities, and supporting access to treatment and employment opportunities. It adopts a holistic ‘Think Family' approach and flexible working 
hours. The postholder ensures service delivery aligns with organisational values and contributes to service improvement through co-production and active Service User involvement.
What do I need to bring with me?
You'll need t
o be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.
Here's what the team will be looking for
You bring substantial experience supporting individuals with diverse and often complex needs, helping them work towards their personal goals while managing associated risks. You have delivered high-quality floating, outreach, and accommodation-based support, tailoring your approach to each service user's circumstances and promoting their independence and well-being.
With a strong understanding of welfare benefits, housing options, and statutory legislation, you are able to provide accurate guidance and advocacy to ensure clients access appropriate entitlements and services. You are also well-versed in health and safety procedures, particularly when working within service users' homes, maintaining a safe and professional environment at all times.
You are confident in key working, support planning, and risk assessment, ensuring that all interventions are person-centred and outcome-focused. Your knowledge of mental health, substance misuse, and related support needs enables you to respond effectively to complex situations. You collaborate productively with external professionals and partner agencies, ensuring cohesive, holistic support plans.
Organised and IT-literate, yo
u maintain accurate digital records using computer-based case management systems. You also demonstrate a thorough understanding of safeguarding principles and the ability to act appropriately to protect vulnerable individuals. Flexible and proactive, you are willing to travel throughout the borough to deliver responsive, community-based support.
When will I be working?
You will be working Monday to Friday from 09:00 to 17:18
Interview Steps
We keep our interview process simple, so you know exactly what to expect.
Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.
Our commitment to Equality, Diversity, and Inclusion
Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.
We are a disability confident employer
Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.
Safeguarding Statement
Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.
Important Information for Candidates
If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.
We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.

WHAT IS START NETWORK? 

Our purpose is to be a catalyst for system-level change that improves the efficiency, effectiveness and ethics of humanitarian action. We do this by working as a network to develop, test & spread new ways of collaborating and resourcing locally-led crisis response and anticipation. 

Our current membership is made up of over 130 local, national and international NGOs based all around the world. We also support 10 national and regional hubs made up of civil society organisations and NGOs as our vehicle for devolving power, resources and accountability. 

OUR SOLUTIONS 

DECENTRAISLING & LOCALLY-LED ACTION: Shifting power and resources and de-centralising decision-making to locally led networks and organisations. 

 EARLY & RAPID FINANCING: Building a global financing system that reduces risk, anticipates, and acts ahead of predictable crises. 

 COMMUNITY-LED INNOVATION: Incentivising innovative, locally led, and contextual solutions and learning from them together with people affected by crises. 

 For more information about Start Network and what we do, please visit our website.  

OUR VALUES 

WE PUT PEOPLE FIRST: Communities come first in our decision-making and programming. 

WE ARE BRAVE: We have great ambition and are willing to explore new things and take risks to achieve it 

WE OPERATE COLLECTIVELY: We leverage the value of working as a network, sharing risk and resources, and learning together. 

WE ARE INCLUSIVE: We see the value in diverse perspectives and work to remove the barriers that prevent voices from being heard. 

WE ARE OPEN: We work transparently and with integrity, building mutual trust in all levels of our work, from governance to programming. 

WE ARE ETHICAL: We behave and operate based on key principles of anti-racism, non-discrimination, and anti-colonialism. This is a work in progress. 

JOB PURPOSE

The role of the Start Ready Advisor is to support the Start Ready Manager in delivering the day-to-day operations of the Start Ready financial mechanism. This innovative global pooled fund allows our members to anticipate and respond to crises of a predictable nature (such as droughts, heatwaves, floods, and cyclones) through rapidly activating prepositioned funds using forecasts. 

This role is line managed by the Start Ready Manager and works alongside the Start Ready Officer to help deliver the operational, technical, and coordination tasks of the fund. The postholder will support the BAU tasks – leading key aspects of it – to ensure the mechanism is functioning effectively and completing the annual workplan, whilst advising the development and improvements of the standard operations. 

The Start Ready Advisor will work closely with many internal teams of Start Network, Start Network members, and external partners to ensure that Start Ready meets its programmatic goals.

Floating Support Worker

 

We have a new role available for a Floating Support Worker to work with vulnerable Adults across the seven West London Boroughs to support them maintaining tenancies after time experiencing homelessness.

Position: Floating Support Worker

Location: West London Area

Contract: Permanent

Hours: Full Time (37.5hrs)

Salary: £27,636 Per Annum (ILW) Plus Pension and Other Benefits

Closing Date: Sunday 30th November, 2025

About the Role

As a Floating Support Worker, you will work with adults who have experienced homelessness to help them maintain their accommodation and improve their quality of life. Supporting people across the seven West London boroughs, you’ll provide tailored, person-centred support that empowers people to live more independently.

Key Deliverables include:

• Interview and assess clients in order to determine suitability for the service.

• Following initial assessment to go through a programme of work with clients accepted to cover accommodation needs, independent living skills, support with work and learning and social and emotional issues, then subsequent referrals to relevant agencies.

• Where clients have moved in to accommodation, the worker will provide support through a programme of regular visits.  These may include support and advice or more structured life-skills training as required.

• To be available to deal with clients who need help or advice, either by phone or on a drop-in basis.

• Create a package of support around the client, signposting where appropriate.

• To be available to represent Depaul UK at meetings concerning the client, supporting or advocating on their behalf.

• Keep clear and relevant records and statistics, and to ensure good communication with the project workers and project evaluators.

• Make a positive contribution to team meetings, Case management meetings and make a contribution to any policy reviews and consultations.

 

About You

You’ll be committed to supporting vulnerable people to build their confidence and independence. You’ll also bring:

• Able to work on own initiative but at same time able to exercise sound judgement in knowing when to consult with peers and clients to meet the service KPI’s

• A clear understanding and ability to implement risk management, information sharing and data security arrangements.

• Awareness of and commitment to equal opportunity and diversity practise. Ability to promote and implement diversity practice and policies and treat colleagues and clients fairly and with respect.

• Demonstrate ability to use IT to a level which will enable high quality reporting to be carried out. This should include an ability to use data capture systems including running queries and reports.

• Experience of helping vulnerable people with setting up benefits and maintaining their accommodation, especially people who have experienced homelessness.

• Experience of working with people who are categorized as vulnerable or have complex needs such as mental health issues, drug and alcohol misuse, domestic violence and offending behavior. (this list is not exhaustive)

• Knowledge and understanding of the criminal Justice system and benefits system.

• Able to demonstrate a clear understanding of safeguarding requirements and professional boundaries when working with vulnerable people.

 

In return for working here, you will receive:

• A comprehensive training package tailored to your needs and role

• Flexible working model for suitable roles

• 26 days annual leave rising to 30 after five years of service

• Family-friendly leave policies including - maternity, adoption and parental leave and Carers leave.

• Auto-enrolment to pension scheme employer from day 1 with employer contribution up to 7% and increasing with service

• Employee Assistance Programme and access to the app – 24/7 GP appointments, prescription service, health checks and nutrition advice.

• Discount vouchers including gym, retail, food & drink, travel, electricals and more.

• Cash benefit plan for you and your partner (living with you) and children under 18 including covering Dental, Optical, Hospital Stays, Scans and More​

• Death in service (4x Base salary)

• Legal Advice line

About the Organisation

The employer delivers a wide range of support and housing services for young people and adults at risk of homelessness. We specialise in the provision of services that prevent homelessness, increase the resilience of those we work with and energise opportunities for employment, education, training and volunteering in the communities we work within. Our organisation reaches from Newcastle to London, Greater Manchester and Milton Keynes.

You may have experience in areas such as: Support Worker, Peer Support, Project Manager, Care Caseworker, Youth Project Coordinator, Youth Caseworker, Care Worker, Health Care Assistant, Support Worker, Nurses, Social Care Worker, Care Assistant, #INDNFP

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation

Salary: £24,938.55 per annum pro-rated, plus £5023.71 London Weighting pro-rated

Location: Kings Cross – Shelter shop

Contract: Permanent

Hours: Part time, 22.5 per week

Closing date: Wednesday the 26th of November at 11:30pm

We're looking for an inspirational people person to join us as a Assistant Shop Manager in our Kings Cross shop. This is an exciting opportunity, and we'd like you to join us to help raise vital funds for homeless and badly housed people.

You will work closely with the Shop Manager to ensure the shop looks welcoming, visually appealing and the team of volunteers are motivated and keen to engage with customers and maximise sales.

About the role

You will assist the Shop Manager in the recruitment, support and development of a strong community focused shop team and empower them to maximise Shelter's income. Representing Shelter in your local community, ensuring that you and your team share your knowledge of Shelter's cause with customers, volunteers, donors and potential Shelter clients will also be important aspects of the role.

You will always ensure a safe, clean, bright and happy environment for your team to work in and for your customers to shop in, in turn attracting potential donors and volunteers.

About you

You are a naturally energetic person with an enthusiasm for managing and empowering people. You know how to recruit and develop a team of volunteers, and your extraordinary motivational skills will enable you to inspire your team to increase sales and control costs. Above all, you are ready to take on a new challenge and have a keen interest in Shelter's cause.

Apply to be part of our team and be the change you want to see in society.

Benefits 

We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.

Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.

We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.

How to Apply

Please click ‘Apply for Job’ below. You are required to submit a CV and a supporting statement. Please provide specific examples of how you meet the criteria in the 'About you' section of this advert, following the STAR format, and ensure you demonstrate how you address the behaviours below throughout your responses:

• We prioritise diversity and have an inclusive and open mindset

Any applications submitted without a supporting statement will not be considered

About Shelter

Home is a human right. It’s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency.

We exist to defend the right to a safe home. Because home is everything.

We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.

Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.

Safeguarding statement

Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.