Administration support jobs

Can you help us?

We’re seeking a proactive and highly organised individual to lead the delivery and quality assurance of our national specialty training programme in Community Sexual and Reproductive Healthcare (CSRH). As Training Programme Lead, you’ll play a central role in supporting CSRH trainees, upholding curriculum standards, and ensuring compliance with the regulatory requirements of the General Medical Council (GMC). You’ll also guide doctors pursuing specialist registration through alternative routes, such as the GMC’s Portfolio Pathway, ensuring these processes are fair, transparent, and effective. Acting as the key liaison between trainees, educators, regulators, and other stakeholders across the UK, you’ll help shape the future workforce in this vital area of healthcare. If you’re passionate about education, thrive in a collaborative environment, and are committed to continuous improvement, we’d love to hear from you.

Our Kent Mind and Body team is recruiting for a Data and Administration Lead to provide a comprehensive and efficient administrative service, supporting our team to deliver high-quality recovery care to a diverse client group.

Please note: This role may close earlier than 1st February 2026 if we receive a high volume of applications, so we encourage you to apply as soon as possible. All applicants must submit a CV along with a cover letter explaining why they should be considered for this role. Applications will not be accepted without a cover letter.

Job Description

As our Data & Administration Lead, you’ll be a key part of the service by ensuring accurate data, strong systems and efficient administration that underpin high-quality support for children and young people’s mental health services in Kent.

You will:

• Lead on data collection, monitoring and reporting across the service
• Provide day-to-day leadership for administrative processes and systems
• Support colleagues to use data and IT systems confidently and in line with requirements
• Supervise and support staff and volunteers carrying out administrative roles, helping them develop and thrive
• Take a hands-on approach in a varied role where no two days are the same
• Work collaboratively with colleagues and use problem-solving skills to support effective service delivery

The Kent Mind and Body programme teaches healthy coping strategies and helps young people to find new positive ways to manage their emotions. We deliver to small groups in secondary schools, other education settings, in the community and virtually. We also provide parents, carers, supportive others and professionals with information and guidance to help be the best support they can be. To find out more please visit our website.

WithYou is all about working with our clients to find the right path for them to get to where they want to be, and you will be joining an amazing team of people who go the extra mile to make that happen. Working within one of our services is always busy, sometimes challenging, but always rewarding. As a leading charity supporting people with drug, alcohol, and mental health challenges, we operate over 80 services across England and Scotland, providing free and confidential support to more than 100,000 people each year. We work collaboratively to provide the best support and treatment to anyone who needs it.

This is a full time, permanent position with a starting salary of £24,570 per annum.

Essential Skills

You’ll be organised, analytical and approachable, with strong IT and administration skills and a genuine commitment to our values.

You’ll have:

• GCSEs (or equivalent) in English and Maths
• Demonstrable experience working in an office or administrative role
• Experience of collecting, collating or reporting on data
• Excellent organisation, time-management and problem-solving skills
• Strong communication skills and the ability to build positive working relationships
• Confidence using Microsoft Office and digital systems

It would be great if you also have:

• Experience of line management or supervising others
• Experience working in a voluntary, health or social care setting
• Knowledge of compiling data sets or performance reporting

Company Benefits

• 28 days annual leave, plus bank holidays 
• An extra day off for your birthday or a special occasion of your choice
• Enhanced maternity, paternity and adoption leave
• 2 days paid volunteer leave per year
• Auto-enrollment into We Are With You’s pension scheme
• Access to a Blue Light Card - giving you great savings on big high-street and online brands
• Flexible working opportunities and access to a range of services and resources to support you with your wellbeing
• We have an excellent Refer a Friend scheme which offers you a £500 bonus for any recommendations, any role! Our scheme allows you to recommend your friends and family to work with us and earn a £500 bonus payment for every successful referral you make. Please note, the Refer a Friend scheme is only applicable if your recommended friend completes their 6 months probation period

About Us

WithYou provides free and confidential support, without judgement, to more than 100,000 people every year experiencing challenges with drugs, alcohol and mental health across England and Scotland.

Our name reflects who we are – a positive place where people can progress, connect with others and get friendly, expert help in a way that’s right for them.

Our staff team changes lives. If you’re passionate about helping people get the support they need for issues with drugs, alcohol and mental health, we’d love to hear from you.

Creating an Inclusive Environment

As an organisation, we continue to build an inclusive culture that encourages, supports and celebrates the diverse voices and experiences of our staff. We know that representing the communities we serve is key to us meeting our vision of a future where everyone lives a life free from the harm associated with drugs and alcohol. We welcome the unique contributions that you can bring and we encourage people from underrepresented communities and backgrounds to apply to join our team, including people with lived experience, people with disabilities, people from racialised communities, LGBTQ+ people, people of all ages and armed forces veterans.

As part of our commitment to the Armed Forces Covenant we provide a guaranteed interview scheme for candidates that are veterans and meet all the essential criteria for a role. With You is also a Disability Confident Employer and we offer a guaranteed interview scheme for candidates with a disability and meet all the essential criteria for a role.

If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we’ll be happy to make reasonable adjustments to enable you to perform at your best.

PRHA is a great place to work – Our award-winning teams work together to improve the lives of our residents and make a real contribution to ending homelessness. As an IIP Gold standard employer, we value our staff and commit to develop their skills and support them in their important work.

The Role
Contract: Part-time, 16 hours per week
Term: Permanent
Salary: £12,255.3 per annum
Location: London (hybrid working – 1 day office-based, 2 days from home after probation)

As the HR Assistant, you will provide high-quality of HR Generalist duties to the HR Team, including administrative, data input, recruitment and training support to the HR department and management teams.

Key Responsibilities

• Check recruitment updates and progress for all active vacancies.
• Follow up with candidates and managers on any outstanding documentation.
• Provide recruitment administration support, including setting up vacancies on the HR system, coordinating interviews, preparing documentation and issuing contracts
• Support onboarding by coordinating induction activities, equipment and paperwork
• Provide general HR administration such as employee records, surveys, reports and presentations
• Assist with leadership team meetings, including agenda preparation and minute-taking
• Coordinate training sessions, room bookings and catering
• Support learning and development administration, including maintaining the Learning Management System
• Support benefits administration, including pension and employee assistance programmes

Skills and Experience
Essential

• Ability to use HR information systems, including accessing, inputting, and compiling data.
• Demonstrating accurate data and attention to details
• The verbal communication skills to communicate.
• The written communication skills to produce succinct correspondence and reports.
• Experience of working effectively in teams and understanding expectations.
• Ability to write and present information. 

What we offer

We offer our staff a generous benefits package, which includes:

• Pension Scheme – We offer a group stakeholder pension scheme with 3% employer's contribution, employee contribution is 5%
• Holidays - Employees receive up to 9 days annual leave plus bank holidays rising with long service
• Medical – we provide a “Cash Back" Scheme for a range of services such as dental, physio, chiropody, health& wellbeing
• Training Programmes – We provide comprehensive training to our employees to enable them to grow in their career and achieve their professional aspirations.
• Season Ticket Loans – We offer interest-free season ticket loans after successful probation
• Life Assurance - Upon death whilst in service, a Death in Service payment may be made according to the scheme rules. The payment covers 3 times of the employee’s annual salary.

How to apply

Please read the full Job Description & Person Specification which can be found on our website. To apply, please send your CV and Supporting Statement outlining your interest in working for PRHA and explaining how you meet the criteria set out in the Job Description & Person Specification. Please send your CV and Supporting Statement by clicking the Apply Now button. Furthermore, applications with no attached personal statement explaining how you meet the job description will not be considered.

It is required for this post that the successful candidates will have to complete a Basic DBS disclosure check.

About us

Community Foundations for Lancashire and Merseyside (CFLM) is a leading local charity that connects people, businesses and partners with the grassroots projects making a real difference across our region. We manage charitable funds, support community initiatives, and drive meaningful, measurable impact across Lancashire and Merseyside. Our mission is simple: strengthen communities, empower local people, and create lasting change where it’s needed most.

Role Summary

This role brings together operational leadership, executive support, and administrative coordination. You will ensure the organisation runs efficiently day-to-day while also driving longer‑term improvements that support CFLM’s strategic goals - including achieving annual surpluses and meeting ambitious income targets.

As the operational lead, you will work closely with colleagues across all departments and manage key relationships with external providers in HR, IT, and facilities. You will also play a central role in governance processes and provide high‑quality administrative support to the CEO and Deputy CEO.

Projects you will lead on include completing UKCF Quality Assurance and implementing the UKCF CRM (Salesforce) system.

Please see the full job description and Person specification.

Monday to Sunday - 5 days out of 7 - 24/7 Shared Rota - Waking Nights

Our Vacancy

Care Support Worker – Help People Live Their Best Lives Every Day 

Do you love making a difference? Are you the kind of person who brings warmth, energy, and compassion wherever you go? As a Care Support Worker at Peabody, you’ll be a vital part of someone’s journey—helping them live independently, confidently, and joyfully.

Whether it’s supporting with daily routines, encouraging hobbies, or simply being a kind presence, you’ll help people feel safe, heard, and empowered. This is a role where your care truly counts—and where every day brings new opportunities to brighten someone’s life.

What You’ll Do

• Support people with personal care, health needs, and daily living tasks
• Help individuals express themselves and make choices that matter to them
• Encourage hobbies, interests, and community activities
• Build strong relationships with families, friends, and professionals
• Work flexibly across services—including evenings, weekends, and overnight shifts
• Maintain accurate records and contribute to reviews and team meetings
• Promote health, safety, and uphold quality standards

What You’ll Need

• A kind heart and a compassionate mindset
• A sense of humour and a resilient attitude
• Great communication skills and a team spirit
• Willingness to work flexibly, including unsociable hours
• Respect for diversity and individual needs
• Ability to maintain accurate records and meet deadlines
• A satisfactory DBS check
• Experience in care or support (voluntary or paid) – desirable but not essential
• Care Certificate or NVQ Level 2 in Health & Social Care – desirable but not essential

What We Offer

• 25 days annual leave, plus bank holidays
• Two paid volunteering days each year
• Flexible benefits scheme and discount portal
• Life assurance at 4x your salary
• Up to 10% pension contribution
• Paid training and development opportunities
• Employee assistance programme
• Staff recognition schemes

Please Read Before Applying

This role requires an enhanced DBS check.

This role follows a 24/7 working pattern, which includes overnight shifts, weekends, and bank holidays. You’ll need to be flexible and ready to support people when they need you most.

If this sounds like we are right for you and you’d love to be part of Peabody, we’d like to hear from you.

Please apply now by submitting an anonymised CV and a short statement explaining why you’re the perfect fit for this role.

Closing Date: 2nd February 2026

Interviews will take place in person at Gallimore Lodge, Meesons Lane, Grays, Essex, RM17 5HR by no later than 13th February 2026. 

PLEASE NOTE: As an employer, Peabody does not provide sponsorship as a licenced UK employer.

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

Role details: Located in our office in Welwyn, Hertfordshire, three days per week.

Salary: £28,000 FTE

Hours per week: 18 hours (3 days), 9.30am - 4.30pm (with a one hour unpaid lunch break). Office days: To be agreed. 

Terms: Permanent

We’re seeking a dedicated Community & Events Co-ordinator to support delivery of inspiring events; support the growth of our community using digital tools; and to help grow and nurture our vibrant network of volunteers.

Key responsibilities:

· Volunteer Recruitment and Engagement:

o Use digital tactics and initiatives to drive volunteer recruitment, manage our volunteer recruitment onboarding process and inspire a new community of volunteers to join CPRE Hertfordshire.  

o Attend volunteering fairs in Hertfordshire to recruit new volunteers.

· Event Co-ordination:

o Organise and manage community events from conception to execution including our annual Countryside Day.

o Utilise strong project management skills, including digital project management tools, working closely with the Chief Executive where appropriate, to oversee logistics, budgets, and outcomes.

o Attend and support community events on behalf of CPRE Hertfordshire including using our contactless machine for merchandise sales.

o Grow the number of community talks CPRE Hertfordshire delivers across Hertfordshire to increase awareness of our charity and its mission.

· Digital Membership Communications:

o Use our digital CRM, MS Dynamics, to set up automated membership renewals campaigns to retain our members.

o Support the Chief Executive with digital membership updates and communications as and when needed.

o Support Chief Executive with supporter to membership digital conversion campaigns.

· Online merchandise sales:

o Take responsibility for our e-commerce including copywriting for digital communications and finding new digital channels to sell our merchandise through.

· Performance Monitoring:

o Track and report on community engagement initiatives, including events, using digital data, online analytics and feedback to refine strategies and ensure ongoing success.

· Administrative Support:

o Maintain up-to-date digital volunteer records in our CRM and ensure compliance with GDPR.

o Provide comprehensive administrative support to the Chief Executive as and when required.

o Manage various tasks related to the upkeep of the office.

Role requirements:

· Strong digital skills including proven success using a digital CRM, email software, and a working knowledge of various social media platforms including Facebook, Instagram, and LinkedIn.

· Strong project management and organisational skills including using digital tools to juggle multiple projects, track progress and meet deadlines.

· A natural people person with proven experience in coordinating community-based activities including digital and in-person events.

· Willingness to travel regularly across Hertfordshire to attend events which may sometimes be at weekends.

· Experience as a volunteer; or working with, recruiting or coordinating volunteers.

· Proven ability to build partnerships and networks within local communities.

· Passion for environmental causes, particularly in protecting the countryside.

· A commitment to diversity, equality and inclusion.

· A full UK driving license.

Please submit your CV and covering letter, highlighting your suitability for the role, via Charity Jobs. Applications close at midnight on Saturday 7th February. First stage interviews will be held online on Thursday 12th February. 

What We Offer:

CPRE Hertfordshire campaigns to protect, promote and enhance the beautiful countryside across the county for the benefit of everyone.

CPRE Hertfordshire was founded in 1928 and is well respected particularly for our expertise in working within the planning system to help protect Hertfordshire’s countryside from inappropriate development.In recent years our countryside including protected areas such as the Green Belt and the Chilterns Area of Outstanding Natural Beauty have been under unprecedented pressure as successive governments prioritise housebuilding.At the same time the climate emergency has made clear the need for greener approaches for transportation, energy generation and water use.And there is widespread recognition of the health and wellbeing benefits of the countryside and of local green spaces.These factors all play into our desire to connect people with the countryside, and thus drive much of our charity’s work.

Our vision - A beautiful and thriving countryside that enriches all our lives.

Our mission - To protect, promote and enhance the Hertfordshire countryside for everyone to value and enjoy.

Our charity works to

• Support communities to have their say on developments and changes in Hertfordshire.
• Protect Hertfordshire’s Green Belt and the wider countryside from inappropriate development.
• Promote the benefits of the countryside and our natural environment to everyone, wherever they live.
• Work with local government, community groups and other organisations to promote planning policies that make the best use of land.
• Advocate for Hertfordshire’s designated areas including the Chilterns Area of Outstanding Natural Beauty, the Broxbourne Woods National Nature Reserve and the Chilterns Beechwoods Special Areas of Conservation.
• Raise awareness of the Hertfordshire countryside as a vital space for health and wellbeing.
• Encourage care of our chalk streams, woodlands, fields and hedgerows to help protect landscapes and wildlife.
• Call for homes that local people can afford to be built in the right places across the county.
• Recognise local groups and individuals that work to improve their environment and their communities.
• Advocate for action to mitigate the climate emergency so as to protect the Hertfordshire countryside and the wider environment both now and in the future.

Support Team Coordinator

Do you have experience in an administrative, support or coordination role?

Join the new national Support Team! We’re looking for a proactive and organised Support Team Coordinator in this remote working role.

Position: Support Team Coordinator

Location: Remote (required to travel to Manchester/Birmingham for regular meetings - travel paid)

Hours: Full-time is 35 hours per week (part time considered at 28-35 hours per week but must include Tuesdays and Fridays)

Salary: £24,500 pro rata

Contract: Permanent

Close Date: 9am, 2nd February. Successful candidates will be contacted by 9th February.

First Interviews: 12th February / Online

Second Interviews: 13th February / Online (this is a short, informal chat with some of the team) with the final decision being made by 16th February.

About the Role

This role will be part of the team delivering the day-to-day support function, ensuring clients receive a responsive, high-quality experience. You will be the first point of contact for incoming support enquiries, coordinating responses across the business and assisting with internal administrative tasks for the Training and Implementation Specialists. This role is ideal for someone who thrives on improving systems and enjoys cross-team collaboration and hands-on delivery in a fast-moving, values-driven environment.

Key areas of responsibility include:

• Client Support
• Coordination & Administration
• Process & Service Improvement

About You

We're looking for someone who is naturally organised, genuinely enjoys solving problems, and thrives on making systems work better. Someone who can handle multiple priorities with calm efficiency while staying focused on the people behind every enquiry. Your ability to coordinate across teams, be comfortable using different software and follow things through to completion will be essential.

You will have:

• Experience in an administrative, support or coordination role
• Strong organisational skills with the ability to juggle multiple priorities
• Excellent written and verbal communication
• Comfortable using software, ideally including Salesforce or similar CRM
• Proactive and solution focused; takes initiative to solve problems and follows through to completion
• High attention to detail and accuracy.

And in return, you have the chance to shape a brand-new function in a values-driven, employee-owned social enterprise. You'll work with supportive colleagues who care about doing things well, and you'll see the direct impact of your work on organisations making a real difference in people's lives.

If you’re reading this wondering ‘is it really for me?’ or ‘I don’t quite meet all of the criteria’, then please get in touch to ask some questions or consider applying anyway. We know that some people are less likely to apply for jobs unless they believe they can perform every task. We are most interested in finding the best candidate for the job, and we know that candidate may come from a less traditional background.

About the Organisation

Join an employee-owned values-based Social Enterprise with a vision of a society in which people are enabled to thrive. As an employee-owned organisation all employees are engaged in the development of the business through a Trust Board, helping homelessness, health, and social care providers improve services by creating engaging visual tools and promoting collaborative ways of working.

Benefits include:

• Laptop and mobile phone provided for work purposes
• Open to flexible working arrangements
• Cash health plan
• Generous pension scheme
• Employee assistance programme
• Cycle to Work scheme
• 25 days’ annual leave plus bank holidays (pro-rated for part-time) & additional days at Christmas (increasing to 30 days with long service)
• Enhanced parental leave and carer’s leave
• Paid volunteering time
• Opportunities for personal development

The organisation is committed to creating a happy, healthy, purposeful work environment in which everyone is supported and empowered to do their best work. We strongly encourage candidates of diverse backgrounds and identities to apply. Each new employee is an opportunity to bring in a unique perspective and strengthen the team, so they are always eager to further diversify the organisation.

You may have experience in areas such as Admin, Administration, Administrator, Support Coordinator, Coordinator, Team Support Admin, Team Support Administration, Team Support Administrator, Support Team, Team Support, Support Admin, Support Administration, Support Administrator.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Job Title: Fundraising Officer (Stop the Traffik)

Contract: 12-Month Fixed Term Contract (with a view to extend)
Function/Team: Development & Communications
Location: London, UK
Hours: Full time, inclusive of breaks
Reporting to: Head of Development & Communications
Salary: £28,200 - £30,372

STOP THE TRAFFIK prevents vulnerable communities from being recruited, trafficked, and exploited. Our targeted prevention work disrupts the criminal business of human trafficking, making it too high-risk and low-profit to be viable.

The Fundraising Officer sits within our Development & Communications Team and will support on growing and delivering our fundraising and partnership pipeline. The Fundraising Officer will lead on donor administration, support the preparation of applications to trusts and foundations, contribute to individual giving initiatives, and help build philanthropic and corporate partnerships.

This is a varied role for someone who is a strong writer, both persuasive and strategic, and who is motivated to connect STOP THE TRAFFIK’s mission with funders and partners who share our vision and act as long-term investors in prevention.

This role will be responsible for:

Funding Development & Applications

· Research potential funding opportunities to develop a consistent pipeline of relevant trusts and foundations, and write/submit applications for these opportunities.

· Create supplementary documentation needed for applications including budgets, MEL frameworks, timeline documents and theory of change frameworks.

Relationship Management

· Maintain and strengthen relationships with existing funders, partners, and individual donors through regular communication and stewardship.

Individual Giving & Activity Fundraisers

· Maintain and strengthen relationships with individual donors through regular communication and stewardship.

· Coordinate activity-based fundraising events, including the London Marathon, to maximise income and supporter engagement.

· Manage gift aid reporting.

Campaigns & Individual Giving

· Help develop and deliver our fundraising campaigns, including our annual match-funded December festive campaign.

· Work with the wider Development & Communications Team to create other compelling campaigns that grow supporter engagement and income, including initiatives for universities, schools, and faith groups.

Storytelling & Impact

· Transform data, monitoring and evaluation insights, and project outcomes into clear, engaging narratives for diverse audiences.

· Collaborate with programme teams to capture impact and integrate it into pitches and into donor reporting.

The ideal candidate will have:

• Excellent written communication skills, with the ability to craft persuasive, evidence-based narratives tailored to different audiences.

• Strong relationship-building skills with individuals and organisations.

• Capable of producing high quality open source research.

• Comfortable interpreting and using data and monitoring insights to strengthen proposals and demonstrate impact.

• Highly organised, with the ability to manage multiple deadlines and priorities in a fast-paced environment.

• Interest in human rights and preventing human trafficking and modern slavery.

• A commitment to equality, diversity, safeguarding, and STOP THE TRAFFIK’s core values.

Benefits:

• A friendly, supportive team.

• Opportunity to engage with global partners and influential funders.

• Autonomy to shape fundraising approaches and contribute innovative ideas.

• Healthcare cash benefit scheme (with the option to include partner/children).

• Corporate eye-care scheme.

• Life insurance.

• Non-contributory Group Personal Pension Scheme with 7% employer contribution.

• 27 days annual leave plus 8 bank holidays (rising to 33 days with service).

• Cycle to Work scheme.

• Season Ticket Loan.

• Ability to swap two bank holidays to suit personal needs.

• Flexible working policy that supports staff wellbeing.

• Access to internal and external training opportunities.

If you have the relevant experience, are highly resourceful, adaptable, pro-active, and a critical thinker able to work in a fast-paced environment, please send a CV and brief cover letter (both in pdf format) that evidences your ability to be successful in this role.

Only applications sent via email will be considered to ensure an equitable review process. Applications will be reviewed on a rolling basis.

We cannot sponsor applicants at this time.

Registered Charity No. 1127321

JOB TITLE: Front of House Receptionist/Administrator

REPORTING TO: House Manager

HOURS: 36.25 hours on a shift basis, including weekends

We dream of Waverley Abbey becoming a destination of encounter with God, providing a world-class service in all areas of hospitality, centred around simple excellence. A5-star experience that allows each guest to understand that they are important to us, and we are here to serve them with kindness and excellence in customer service, which guests will feel in abundance. Guests will leave Waverley Abbey feeling restored, revived and refreshed, knowing that they are now part of our connected family.

As a key member of the Waverley Abbey Front of House team, you will provide a warm and friendly welcome to guests, students and visitors at reception, engage with and manage house administration tasks, and support other areas of the house as and

when required.

Key tasks

> Give a 5* welcome to visitors, guests, students and contractors.

> Be well acquainted with all activities and events due to take place in the house each day and be able to act as a central point of communication for our guest experience.

> Liaise with College staff and the House Manager to ensure students ,tutors and other guests stays with us are run smoothly and efficiently from time of booking through to their leaving us.

> Booking of bedroom reservations via telephone and email using CRM

> Ensure relevant staff in the Waverley Abbey team are well briefed with any updates to activities on the day.

> Administrative tasks day to day with speed, accuracy and efficiency.

> Act as Duty Manager for the House at weekends when required – on a rota basis.

> Engage face-to-face, by email and telephone with enquirers to inform them about and promote all that Waverley Abbey offers, signposting them to relevant areas of the organisation as appropriate.

> Ensure the foyer is clean, tidy and well presented at all times.

> Support other Front of House /café/restaurant/Event duties if required.

Main performance assessment criteria-Essential

> Friendly welcome and excellent customer service to all guests.

> Effective communication and liaison with staff at all levels.

> Adaptability and flexibility with respect to the daily needs of the business.

> Excellent IT and administrative skills.

> Highly organised, reliable and able to prioritise.

> Ability to perform under pressure with a “can do” attitude.

This job description is subject to alteration as the needs of the organisation change. Any substantial alterations will be made following consultation with you.

Legacy Case Administration Officer

We are looking for an enthusiastic and motivated Legacy Case Administration Officer to join the team.

This is an exciting time for the Stroke Association as we work to grow the impact of legacy giving.

Position: CE385 Legacy Case Administration Officer

Location: Home-based, UK nationwide. However, occasional travel will be required as part of this role (may include team meetings or other work-related meetings. All work-related travel expenses will be paid)

Hours: Full-time

Salary: £35,000 per annum (inner London weighting £3,950 per annum or outer London weighting £2,275 per annum may be applied in accordance with where you live)

Contract: Permanent

Benefits: 25 days’ annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available.

Closing Date: 1 February 2026

Interview Date: February 2026. Interviews will be held via video conferencing. Please let us know if this will present any challenges when you email your application.

The Role

With legacies already accounting for over half of our donated income, we are committed to increasing the prominence and sustainability of this crucial income stream. We now have a fantastic opportunity for an exceptional, customer-focused individual to join our busy Legacy Case Administration team at a pivotal stage of growth and transformation.

In this role, you’ll work closely with the Legacy Case Manager to implement best practice and optimise this vital income stream for the Stroke Association. Your focus on maintaining high standards will be essential in delivering the highest quality of service, ensuring the team operates efficiently and effectively. Your contribution will play a key part in protecting and maximising this essential source of income, helping to sustain our work across the UK and tackle the devastation of stroke.

If you’re looking for a role where your skills can truly make an impact, we’d love to hear from you.

Key responsibilities will include:

· The administration of all open legacy cases including contentious matters

· Recording of all data related to legacy case administration on the First Class database and any other relevant Supporter CRM

· Provide an excellent experience; communicating sensitively and with empathy when in contact with the variety of different recipients, including professionals, lay executors, and family members

· To assist the Legacy Case Manager with the preparation and management of all records for the annual external audit.

About You

· Good knowledge and experience in charity legacy administration, with a strong working knowledge of probate, and either hold - or be keen to work towards - a recognised professional legacy qualification (such as CiCLA)

· Exceptional attention to detail when managing casework, including reviewing legal documentation and estate accounts

· Excellent communication skills, with the ability to engage sensitively and professionally with supporters, legal professionals, and the public

· Proven experience of working collaboratively within a high-performing team

· Strong networking and relationship management skills.

Please submit your CV, (including details of your current address), and a supporting statement of no more than two pages, demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience.

Please note that only shortlisted applicants will be notified.

Stroke Association

Finding strength through support

The Stroke Association is the only charity in the UK providing lifelong support for all stroke survivors and their families. We provide tailored support to tens of thousands of stroke survivors each year. This support includes one-to-one and group support, funding vital scientific research into stroke prevention, acute treatment, recovery and long-term care, and campaigning to secure the best care for everyone affected by stroke. 

We’re here for stroke survivors and their loved ones, from the moment they enter the new and frightening post-stroke world, supporting them every step of the way as they find their strength and their way back to life.

It’s only thanks to the generosity of our supporters and donors that we can provide vital support. 

Stroke Association is driven by our ambition to improve the lives of everyone affected by stroke. This means we’re determined to create an equitable and inclusive workplace that benefits from the difference, and thrives on the diversity, of our people. Guided by Our approach to solving inequity in stroke, we are prioritising listening to, and learning from, lived experience across our charity.

We are working to improve the representation of this lived experience at all levels within the Stroke Association and we are eager to recruit applicants from a variety of communities and backgrounds. We are keen to receive applications from people affected by stroke, people of colour, members of LGBT+ communities, and disabled people because these identities and experiences are underrepresented and would add enormous value to how we work.

We are a Disability Confident employer, and we are making great progress focusing on flexible working, reasonable adjustments and access to work. Our charity has a variety of staff network groups and we're committed to continuously improving our diversity and inclusion efforts. If you have questions, or access needs, we’re happy to discuss any support and adjustments we can make throughout the recruitment process so that you’re able to contribute your best in a way that meets your needs.

You may also have experience in areas such as Admin, Administration, Administrator, Legacy Admin, Legacy Administration, Legacy Administrator, Legacy Case Admin, Legacy Case Administration, In Memory, Legacy.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

We are recruiting for a temporary Supporter care administrator for a inspiring national childrens charity You will lead on the the day-to-day delivery of supporter care and income processing for the charity.

5 days in the London office

The Role
Act as a friendly and professional first point of contact for supporter enquiries via telephone, email and post.
Respond to supporters in a warm, helpful and efficient manner, escalating more complex queries to the Supporter Care Coordinator when appropriate.
Ensure supporters feel listened to, valued and appreciated at every point of contact.
Support the timely and accurate handling of incoming postal donations, including opening post, batching cheques, preparing income for banking and recording data on the CRM, ensuring figures are recorded carefully and any discrepancies are flagged promptly.
Assist with processing donations across a range of fundraising activities, ensuring all income is recorded correctly and acknowledgements are sent in line with agreed processes.
Maintain accurate and up-to-date supporter records, taking pride in data quality and attention to detail.
Provide administrative and supporter care support across all fundraising activity, including Individual Giving, community and challenge events, corporate fundraising, legacies and Trusts and Foundations

The Candidate
Good written and verbal communication skills, with the ability to listen to and respond appropriately to supporters and work constructively with colleagues
A positive, friendly and professional approach to delivering supporter or customer care
Good IT skills and confidence using databases or CRM systems
Experience of using a charity CRM or supporter database

IMPORTANT NOTE

Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful and your details will not be held further but we positively encourage you to apply for any other positions that you may see in the future.

We apologise that we cannot contact everybody in person but thank you in advance for your interest.

Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.

We’re looking for an experienced and motivated Operations Manager to play a vital role at the heart of our organisation. This is a hands-on post that combines oversight with day-to-day delivery across all core operational functions - including HR, governance, IT and data, finance administration, and internal systems.. Reporting to the Chief Executive  and working closely with the senior leadership team, you’ll ensure the smooth delivery of the systems and processes that enable our frontline work and support our future growth. The role involves both direct delivery and coordination - particularly through co-ordinating relationships with key external service providers in IT and HR. You’ll help ensure these partnerships are effective, responsive, and aligned with the organisation’s needs. This is an exciting opportunity for someone who thrives on problem-solving, values good systems, and wants to help build a resilient and well-run organisation from the inside out.

We are taking rolling applications so please apply as soon as possible. To apply, please complete our application form.  The completed form is the only information we will use in consideration of your application, so please ensure that you complete it fully, with particular attention to your personal statement detailing how you meet the required specifications for the role.

Grants Officer

Service: Grants

Salary:

- £25,221 - £27,780 FTE per annum (£15,132.60 – £16,668 per annum for part-time, 22.2 hours per week)  

- Additionally, £480 home-based allowance FTE per annum (£288 per annum for part-time, 22.2 hours per week)

Location: Homebased

We currently work from home on Tuesday, Wednesday, Thursday and Friday from 9am to 3pm.

Hours: 22.2 hours per week (part-time)

We offer flexible working arrangements - please see below for more details.

Contract: Permanent

Family Action & the Role’s Impact:

At Family Action we support people through change, challenge or crisis. It’s what we’ve done for over 150 years. We protect children, support young people and adults and offer direct, practical help to families and communities.

We see first-hand the power of family to shape lives, for better or worse, so we speak up for the

importance of family in national and local policymaking, amplify family voices and represent the changing needs of families in the UK today.

This is an exciting opportunity for a Grants Officer to join Family Actions’ Grants Service. You will work closely with the Grants Manager to award grants to individuals and families through our range of welfare and educational grants programmes. Although we are a small service our impact is significant, our grants help thousands of people every year.

Main Responsibilities:

• Working with the Grants Manager on the day-to-day administration of Family Action’s Grants Programmes.
• Assessing Grant Applications.
• Being a key point of contact for grant recipients and members of the public providing assistance and information about Family Action’s grants service.
• Assisting with maintaining strong working relationships with Family Action’s partner organisations and providing information about the Grants Service both to external and internal services.

Main Requirements (for details check the job description and person specification):

• Have a non-judgemental, reliable and professional approach in dealing sensitively with vulnerable individuals via email and telephone.
• Proficient in Microsoft Office with strong IT and administration skills.
• Enthusiasm to learn new skills and gain new knowledge relating to the grants service including: IT systems such as databases, communication skills, knowledge about welfare benefits systems, housing systems, educational funding options and other grants that are available.

Benefits:

• an annual paid leave entitlement that commences at 25 working days pro rata, rising each April by one day, subject to a maximum of 30 working days pro rata plus bank holidays pro rata
• up to 6% matched-pension contributions
• enhanced paid sick leave and paid family leave provisions
• eye care and winter flu jabs vouchers
• cycle to work scheme
• investing in your professional development with ongoing quality training and career development opportunities

We are forward looking, ambitious and committed to continuous improvement. We are a people focused, can-do organisation, which strives for excellence in all we do and operates with mutual respect.

To Apply:

·       Apply via our website and fill out our digital application form

· Closing Date: Friday 20th February 2026 at 11.59pm

Interviews are scheduled to take place the week starting 2nd March 2026 virtually, with slots throughout the working day and early/late slots available.

All appointments with Family Action are subject to satisfactory Safer Recruitment checks.

Our commitment to Equality, Diversity & Inclusion:

We are happy to consider any reasonable adjustments that candidates may need during the recruitment process and you will be asked whether you require any adjustments if shortlisted for interview. We also make reasonable adjustments on the job, where required.

We are committed to Equality, Diversity & Inclusion in all that we do and welcome applications from all sections of the community. Intersectionality is important to us and we welcome applications from ethnically diverse communities, LGBTQIA+ candidates and disabled candidates. We are committed to increasing the representation of these groups at Family Action because we know that greater diversity will lead to even greater results for families and children and we strive for our workforce to be truly representative of the diverse communities we support.

All candidates with a disability are welcome to apply under the Disability Confident Scheme and request priority consideration for an interview, provided they meet the essential criteria for the role.

To help remove financial barriers to working with us, we will reimburse travel costs if you are invited to attend an interview in person.

*Ordinarily Family Action appoints new starters at the starting point of the salary scale (with subsequent annual pay progression), unless you have experience that would justify appointment further up the salary scale or there are any other exceptional reasons.

About Access

Access - The Foundation for Social Investment works to ensure that charities and social enterprises can access the finance they need to sustain or grow their impact. Access is currently implementing a new CRM and Grant Management System (Salesforce-based, delivered by implementation partner Vera) to support its programmes, partner relationships, and reporting needs. This role will play a critical part in ensuring the system is delivered well and that Access is ready to operate it confidently at go-live.

Position Overview

Access is seeking a Salesforce Implementation & Delivery Manager on a fixed-term basis to support the delivery of its Salesforce-based CRM and Grant Management System.

Reporting to the Project Manager, this role will combine:

• strong project coordination and delivery management,
• hands-on Salesforce CRM expertise, and
• practical change management capability to help staff adapt to new systems and ways of working.

As Access does not have Salesforce expertise in-house, this role will act as a key internal point of reference, helping to review and sense-check design decisions, manage delivery risks, and ensure that the system being built is usable, well understood, and ready for go-live.

This is not a developer or Salesforce Administrator role, but it does require strong Salesforce CRM experience, alongside proven ability to support users through change, structure complex projects, and keep delivery on track. The role will continue through early post–go live to support transition into business-as-usual and handover to the incoming System Administrator.

This is a Fixed-Term Contract of 6 months minimum. Full-time hours are preferred but we are also open to 4 days per week. Ideally we would like one day per week in our office (Tuesday), which is situated in Old Street, London.