Advocacy service manager jobs

ABOUT US

We are SPEAR, a charity working tirelessly to end homelessness across South West London and beyond. We believe homelessness should be rare, brief, and non-recurring, and we work every day to make that a reality. Our services include street outreach, assessment hubs, supported accommodation, and tenancy support, helping people move off the streets and into safe, secure housing. We take a person-centred, trauma-informed approach, building trust and supporting people to achieve long-term stability and independence. You will be part of a passionate, skilled team dedicated to ending homelessness. We offer a supportive environment where you can grow your career while making a meaningful impact.

ABOUT YOU

You are someone who leads with empathy, thrives in a fast-paced environment, and never gives up on the people you support. You bring experience of working with vulnerable people and show a genuine commitment to person-centred care. You are confident in building relationships with external agencies and hold strong communication skills.

THE ROLE

You'll deliver accessible homelessness prevention support in community settings across Kingston Upon Thames — helping people connect with services and support before they reach crisis point.

You'll build and strengthen partnerships with a wide range of local agencies, including the Housing Allocations team, CAB, food/energy poverty and debt management charities, legal advice, employment support, and community inclusion groups. You'll bring these services together at around 20 events a year, creating informal, welcoming spaces where clients can engage with the support on offer.

You'll also provide direct information, advice and guidance to around 100 clients a year, delivering swift, impactful interventions that reduce homelessness risk — advocating and mediating on their behalf as they navigate complex systems.

YOUR BENEFITS

- Generous holiday – 26 days plus public holidays, rising to 31 days with length of service
- Wellbeing & EAP – 24/7 Employee Assistance Programme with free counselling, money and legal advice
- Health support – Occupational health service and free annual eye test (with contribution towards glasses if required)
- Cycle to Work – Save on a new bike and accessories through salary sacrifice
- Season ticket loan – Interest-free loan for annual travel passes
- Moving house day – Extra day’s leave when you move home
- Financial security – Life assurance (4x salary) and interest-free emergency staff loan
- Family-friendly policies – Enhanced maternity and adoption pay, plus flexible working options
- Career development – Ongoing training, learning and progression opportunities
- Blue Light Card – Discounts across a wide range of shops, restaurants and services

Want to know more about the role? Read the full Job Description now!

JOB TITLE:                  Welfare Benefits Support and Information Officer / Advisor

ORGANISATION: Big Local Works – Charity No: 1182561

LOCATION:                       Big Local Works 4 Market Place, London SE16 3UQ

CONTRACT TYPE:           6-month / Fixed Term contract  (Sickness Cover)

REPORTING TO:             Charity Manager

General Information

Big Local Works (BLW) is a community-focused economic support and regeneration charity based in Bermondsey, South East London. We want to help create a thriving, inclusive local economy and community in which everyone can participate.

To make this happen, we maximise local people’s financial and economic wellbeing to reduce poverty and hardship, and give them support to find sustainable, active routes out of poverty, including through employment and enterprise.

We deliver our support in the community through three main services:

· Expert welfare and benefits advice and advocacy for local people experiencing poverty and hardship

· Employability Skills training and coaching to help people access ways of increasing their earned income

· Start-up and enterprise support for clients who wish to start trading on the local ‘Blue Market’

Our current Welfare Benefits Advisor is on leave of absence, so this role is temporary cover until the end of the year. We are looking for someone for an immediate start.

The role of the Welfare Benefits Support and Information officer is the relief of financial need by the provision of free advice, information, support and advocacy for Southwark Residents

Key Tasks include:

· To provide a generalist welfare benefits advice, information and casework service to clients using the services at BLW

· To provide a review of possible benefit entitlements and support clients to make claims, submit forms and applications as appropriate.

· Ensure advice service provided by BLW is effective and efficient, meets best practice and is of a consistently high quality, delivering a high level of customer care and client satisfaction.

· To provide welfare benefits support in a variety of settings i.e. drop-ins and community spaces, to provide advice and information, and welfare benefit checks to ensure individuals have accessible support.

· Help clients understand benefit decisions, represent clients who have been turned down for benefits, deal with reviews, and, where appropriate, prepare for and attend appeals tribunals.

· Maintain detailed case records for the purpose of continuity of casework, information retrieval, statistical monitoring and report preparation.

What you need to bring:

· A good understanding of the Welfare Benefits system to deliver an advice casework service

· Good administration skills and ability to develop own caseload and prioritising work.

· Ability to use IT, Word and Excel in the provision of advice

· Ability to research, analyse and interpret complex information

· Numeracy skills required to understand statistics and check calculations

· Use IT for statistical recording, record keeping and document production.

· Able to work collaboratively with a wide range of stakeholders

· Keep up to date with legislation, policies and procedures and undertake appropriate training.

· Demonstrate commitment to the aims and policies of the BLW’s service.

· Abide by health and safety and safeguarding guidelines and share responsibility for own safety and that of colleagues.

· A good understanding of- and commitment to the aims and principles of the charity and its equal opportunities policies.

· Willingness to learn and develop skills in advice topics

You will benefit from

· Holiday -  FTE 25 days plus Bank Holidays so for 6 month contract at (0.4 FTE)  it would be 5 days holiday plus Bank Holidays

· A great working environment and culture within a small, but growing, charity dedicated to improving lives in our community

If you are passionate about supporting individuals and communities facing poverty and improving their lives, and have the skills and experience required for this role, please apply.

MAIN TERMS AND CONDITIONS

2 days per week (0.4 FTE)

Hours normally 9-5 pm but flexible to accommodate outreach, research and training needs

Annual salary: £12,000 for 2 days / week (£30K FTE)

DBS check essential

Housing Project Worker
Hours of work: Full-Time, 37.5 per week (5 days per week)
Contract: 2-year 9-months Fixed Term
Salary: £28,000 per annum
Location: Overstream House, Cambridge CB4 or at other locations within Cambridge

About Us

Wintercomfort works with people who are homeless, at risk of homelessness or with a history of homelessness. We provide services to aid every stage of recovery - from immediate basic welfare needs to long term help in identifying and dealing with the problems which are undermining their stability, and enabling them to engage with education, employment and specialist health services.  National statistics rank the numbers of rough sleepers in Cambridge within the highest 20 UK local authorities.

Wintercomfort is the only day-time service in the city, providing year-round advice and support for homeless or vulnerably housed people. Over the past three decades Wintercomfort has continued to grow and adapt to meet the needs of the homeless community.

Our specialist Housing Team provides expert advice and support to help people successfully navigate the search for housing and crucially, support them to sustain life away from the street.

About you and the Role

This is a full-time community outreach and homelessness prevention role, working as part of the Wintercomfort tenancy sustainment and homelessness prevention project worker team. The Wintercomfort Housing Project Worker will provide practical, person-centred, housing-related support for people identified through community outreach and within Overstream House who are homeless or at risk of homelessness.

The postholder will deliver frontline casework, advocacy and practical support to help vulnerable individuals secure, maintain and transition into safe, independent living. This will include supporting people to understand the options available to them, complete practical tasks, access appropriate services, strengthen housing stability and work with local partners to prevent housing crises from escalating.

Key Responsibilities

• Community and Centre-Based Engagement – Build trusting relationships with people in familiar community settings and within Overstream House, including those who may feel unable to approach statutory services independently. Engage people at the earliest possible stage, identify practical support needs, and offer approachable, consistent support that encourages ongoing participation.
• Housing-Related Support and Homelessness Prevention – Provide practical housing-related support and homelessness prevention assistance while recognising that the charity does not provide formal housing advice to people at risk of losing their accommodation. Supporting individuals to gather information, complete forms, attend appointments, understand correspondence and access appropriate statutory, voluntary or legal services where specialist advice is required.
• Casework, Advocacy and Practical Support – Manage a caseload of people with varied and sometimes complex needs, providing one-to-one support, clear action planning and regular follow-up. Liaise with landlords, local authority housing teams and other agencies, accompany people to appointments where appropriate, and help individuals navigate housing-related processes, benefits, financial support, grants and wider welfare systems without providing regulated or specialist advice.
• Partnership Working and Referral Pathways – Develop and maintain productive working relationships with local authority services, landlords, voluntary sector partners, legal advice providers and internal charity services. Make timely referrals into welfare, counselling, women’s services, wellbeing support, training opportunities and other specialist provision where further advice or support is required.
• Safeguarding, Risk and Complex Needs – Recognise and respond appropriately to safeguarding concerns, mental health issues and other factors that may affect a person’s ability to engage with support. Work within organisational policies and professional boundaries, ensuring that risks are identified, recorded and escalated when necessary.
• Housing Stability and targeted intervention – Provide support to service users to both secure new accommodation and sustain their current homes, including mediation with landlords, accessing legal support, addressing anti-social behaviour. A core focus involves identifying high-risk groups and delivering targeted trauma informed interventions to those navigating complex mental health challenges, dual diagnosis, or substance misuse, as well as individuals fleeing difficult circumstances or leaving prison, hospital or care systems.
• Records, Outcomes and Service Development – Maintain accurate, timely and confidential case records on Inform, monitoring activity and outcomes to demonstrate the impact of the outreach programme. Contribute to service learning, identify gaps in provision, and support the development of effective community-based responses to homelessness and housing insecurity and deliver impactful case studies for funder reports.

One of our core values at Wintercomfort is to recognise and reward our staff as our greatest asset. We realise that it's our people who have helped us to become a well-respected charity that helps to make a positive change to homeless people’s lives. We want to continue to deliver excellent, relevant services for the homeless in Cambridge by attracting and retaining talented and motivated people.

If you choose to come and work with us, you will find that we offer:

• Benefits – You will be eligible for benefits and services, including pension scheme, death in service benefit and free counselling and clinical supervision.
• A supported work environment – You will receive a comprehensive induction, and you will have a probation period to provide a supportive framework for reviewing your progress and discussing your training and development needs. You will be expected to have developed the skills to fulfil all role requirements within this period. Appropriate objectives will be discussed, agreed and reviewed regularly with your Line Manager so that your performance can be measured against these.
• Training – We recognise the importance of having a motivated and effective staff team. We offer on-going training to support you in your role.

Closing date: Thursday 27th August 2026

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

We are committed to a proactive approach to equality, which includes supporting and encouraging all underrepresented groups, promoting an inclusive culture and valuing diversity. We make selection decisions based on personal merit and an objective assessment against the criteria required for the post. We do not treat job applicants or members of staff less favourably than one another on the grounds of sex (including gender reassignment), marital or parental status, race, ethnic or national origin, colour, disability (including HIV status), sexual orientation, religion, age or socio-economic factors.

No agencies please.

Start date: December 2026

Timeline: 

• Application deadline: 13 August 0900
• Initial phone interview: 14 August 
• First panel interviews: 20 August (online)
• Written task: wk/c 24 August (online, 1 hour)
• Final panel interviews: 8 September (in person, London)

Full-time 37.5 hours per week.

Remote with international travel

Salary and benefits: 

• £98,800 per annum pro rata
• 10% employer pension contribution
• 25 days annual leave, bank holidays on dates of your choice, a week of office closure in August and December
• Flexible working and other benefits (here)

 About us

Foxglove is a non-profit that exists to make the use of technology fair for all. When Big Tech companies abuse their power, their workers or the planet – and when governments use technology to oppress, exclude or discriminate – we litigate and campaign to fix it.  

Big Tech companies have become so large – gobbling up a huge slice of the global marketplace and an unprecedented treasure hoard of user data – that they’re now more powerful than many states. The harmful effects of this concentration of power are everywhere – threats to our democracy, to our privacy, decimated workers’ rights and platforms rife with disinformation and hate. Big Tech and AI data centres are rapidly expanding, resulting in huge strain on energy and water supplies. Worldwide governments are ploughing ahead with the use of algorithms and mass data systems to cut costs and increase efficiency often resulting in digital tools that entrench unfairness and leave the most vulnerable in society in crisis. All these problems are only getting worse with generative AI. 

Foxglove works to bring the rule of law to the tech and AI giants who have upended our public square, workplaces, and social lives. We have a strong track record. We’ve launched landmark cases seeking structural changes to big tech’s harmful business models, supported 180+ Facebook content moderators fired for trying to form a union to sue Facebook. We’ve supported tech workers and their unions to file cases challenging union busting at Google, Amazon and TikTok. We urged state regulators worldwide to stop Google’s theft of independent news. We won the UK’s first legal challenge to a data centre permission decision and filed the first such case in South Africa. We forced disclosure of secret contracts between tech giants and the NHS, stopped a racist Home Office visa streaming algorithm, helped make grading fair for UK A-level students and challenged the Department of Work and Pension’s use of an algorithm unfairly flagging disabled people for benefit fraud investigations. We have much more in the works and we hope you want to join us.

We are a small but growing team of lawyers, communications experts, and campaigners. Our work is global, and we work in partnership with lawyers, civil society, unions, and people impacted by Big Tech.

About you

You are an experienced social change leader who thrives at the intersection of politics, law and communications. You know that court wins alone don't create lasting change – it takes a compelling public narrative and a movement to back it up. You're energised by the prospect of what a well-run Foxglove can bring to the fight for tech justice and thrive in fast-moving environments and complex coalitions – holding a room, building a movement, and keeping a small team motivated and focused. You are a self-starter with the judgement to prioritise and the generosity to support others. You understand that Foxglove's power comes from the communities we work with as much as the cases we bring. If that's you, and the Foxglove mission excites you, we would love to hear from you.

The role

This is a fixed-term parental leave cover post for 1 year. The post holder will step into the co-Executive Director role with co-responsibility for Foxglove's strategy, impact, advocacy, operations, fundraising and public facing work. The post holder will work very closely with Foxglove’s other co-Executive Director and will make all sizable decisions about Foxglove together. UK and international travel (approx. 20%) is required.

Key responsibilities include, but are not limited to:

Strategy, Leadership and Impact

1.Serve as a member of Foxglove's leadership team, helping to set direction across the organisation.

2.Work closely with the co-Executive Director and Director of Advocacy to align Foxglove's legal, advocacy and operations work.

3.Represent Foxglove externally: to the press, at events, with funders (trusts, foundations & individual donors), members of parliament and with policymakers and allies.

4.Help ensure communities', workers' and affected individuals' voices are at the centre of all of Foxglove's work.

5.Champion a culture of impact, monitoring and evaluation across the organisation, ensuring Foxglove can clearly demonstrate the change it is achieving internally and externally.

6.Use monitoring and evaluation insight to sharpen strategic decision-making – learning from what's working (and what isn't) to keep Foxglove's campaigns and casework focused on change for the people and communities we support. 

Advocacy and Campaigns

1.Oversee the work of Foxglove's advocacy team (led by our Director of Advocacy) and shape our overall approach to campaigning across digital, media and grassroots channels.

2.Build and maintain relationships with a wide range of allies – civil society organisations, unions, policymakers, regulators, journalists, academics, and international partners – to strengthen Foxglove's reach and influence.

3.Spot and pursue new opportunities for campaigns, litigation, coalition-building and advocacy, keeping Foxglove responsive to a fast-changing tech and policy landscape.

4.Act as a public voice for Foxglove's work – engaging with the press, media and public platforms as required to advance our work.

Operations and Organisational Management

1.Oversee Foxglove's day-to-day operations, ensuring the organisation runs smoothly and effectively.

2.Manage and support staff across the organisation, providing clear leadership and creating a positive team culture.

3.Oversee financial management in partnership with relevant staff, ensuring responsible stewardship of Foxglove's resources.

4.Ensure compliance with Foxglove's policies and obligations to donors, partners and statutory bodies.

5.Line management of Director of Advocacy, Head of Operations, Digital Campaigner, Operations and Executive Assistant and peer support the other co-Executive Director.

Fundraising and Donor Relations 

1.Oversee and lead Foxglove’s fundraising and donor relations in partnership with relevant team members.

2.Drive Foxglove’s fundraising strategy that diversifies Foxglove's income across foundations, major donors and other funding sources.

3.Build and maintain strong personal relationships with key funders and major donors, serving as Foxglove's primary external contact for funders. 

4.Identify and cultivate new funding prospects aligned with Foxglove's mission, including researching and pursuing grant opportunities.

5.Oversee the preparation of compelling funding proposals, reports, and impact updates, ensuring funders have a clear and accurate picture of Foxglove's work and results.

6.Set and track annual fundraising targets in collaboration with the co-Executive Director and finance team, ensuring income projections align with organisational budgets and plans.

7.Represent Foxglove at donor meetings, briefings, and sector events to build the organisation's profile and credibility within the funding community.

8.Ensure fundraising practices reflect Foxglove's values and independence.

Person Specification

Essential

• A strong interest in tech justice and Foxglove's mission.
• Significant (5+ years) experience at CEO level.
• Experience managing and motivating a team, with a track record of supporting people to do their best work.
• A brilliant fundraising track record and experience in financial management. 
• Excellent communication skills – you can write persuasively, clearly and concisely, hold a press conference, and brief a politician, all in the same day.
• Strong political judgement and an ability to navigate complex stakeholder landscapes.
• Experience in organisational management or operations, including oversight of budgets and financial processes.
• A self-starter who is able to work independently and take initiative, while contributing generously to a shared team goal.
• Excellent time management skills of yourself and others – able to prioritise a complex workload and work to tight deadlines.
• Willingness to muck in and support other members of a small team as required.
• UK based with right to work in the UK.

 Desirable

• Experience working on technology, digital rights, or AI.
• Legal qualification or equivalent advocacy leadership experience. 
• Experience working with a wide range of groups and partners from impacted communities, civil society groups, unions, associations and small businesses.
• Experience working with or alongside legal teams in a campaigning or advocacy context.
• Experience working with unions or impacted communities.

Length and Salary

This is a fixed-term parental leave cover contract of 12 months. The annual salary is £98,800 per annum pro rata less any required deductions for income tax and national insurance. Please note our pay is transparent and non-negotiable.

Our team works remotely; this role must be based in the UK, ideally London. Our team travels every two months for team days and annually for team retreats. 

Please note we are only accepting UK based applicants for this role. Applicants must already have right to work in the UK, unfortunately we are not able to provide visa sponsorship.

How to apply

Please make your application via the Be Applied link provided, answering the application questions and uploading your CV. We will not review applications sent via a job board or to our email.

All applications are reviewed by a Foxglove member of staff. We do not use automated systems to select which candidates proceed through the recruitment process. The only way in which we will use generative AI is as a comparison, to assess whether applications may have been AI generated. We do not otherwise use AI to process applications, and would request that candidates do not use generative AI to draft theirs.

Foxglove is growing and we are striving to build a team that is inclusive. We will create a diverse and adaptable environment where we support people to do their best work. We believe an effective and creative team is made up of people from different walks of life. You can read more about how we work and what we offer our staff on our website.

If any part of this process causes you difficulty or you require any reasonable adjustments to make your application, please get in touch with us via our website.

If you would like to know more about how we process your data as part of the recruitment process you can read our recruitment data use policy on our website

The Policy and Public Affairs team focuses on political engagement to help deliver against the Our Voice strategic priorities. With the Government having recently published a new Animal Welfare Strategy, we have a strong platform from which to try and influence change, especially in light of changing trends when it comes to attitudes towards pet ownership.

The Policy and Public Affairs team has a strong track record of delivering legislative change in recent years, and the Public Affairs Officer role has a key part to play in our day-to-day work of engaging and persuading political stakeholders.

The main responsibilities of the role are:

• Help deliver policy and legislative change for Battersea through effective engagement with relevant political stakeholders.
• Build and grow a network of parliamentary advocates for Battersea across the political parties.
• Help assess and demonstrate the impact of the team’s work, overseeing the team’s impact mapping project, and updating and maintaining reporting records.
• Improve co-ordination with other teams across Battersea to make advocacy work more efficient and effective

What we can offer you:

In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:

• 28 days of annual leave (plus 8 days paid public holidays) per year.
• Discounted gym memberships and cycle to work schemes.
• Employee Assistance Programme and access to Wellbeing Resources.
• Generous pension contributions - up to 10% employer contribution.
• Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year.
• Annual interest-free season ticket loans.

We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.

Our hybrid working model:

We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.

Diversity and inclusion:

We are committed to providing a welcoming and inclusive experience for all staff, volunteers and trustees and those hoping to join us. We operate an anonymised shortlisting process and actively seek to ensure our process is fair and equitable for all.

We understand the value of diverse voices, perspectives, and experiences to help us deliver even more for our dogs and cats, and we welcome applicants from all sections of the community.

As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best. Greyscale copies of the recruitment pack are also available on request.

More about us:

At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.

Acceptable use of AI:

At Battersea, we value expertise. We recognise each candidate that applies to us will have a range of expertise they can offer us, so we want to hear about this in your own words. We understand the support that generative artificial intelligence (AI) software can offer but it can also lead to numerous applications presenting as generic and impersonal. This makes it difficult to gain understanding of your unique experience.

To best showcase yourself, we encourage you to write your responses without the assistance of AI. If you require the use of AI software to aid in completing your application, we ask you use the generative responses as a prompt for writing your answers and avoid copying and pasting. You must also ensure the information presented in your application accurately reflects your experience.

Closing date: 17th August 2026
All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.

Interview date(s): Week Commencing 31st August 2026 (Online) - To Be Confirmed

For more information about the role, please download our Recruitment pack.

As a Support Worker at Ace of Clubs drop-in day centre supporting people who are homeless and facing adversity, you will play a key role in supporting individuals who may be navigating chaotic lifestyles, trauma, and multiple disadvantages. You will provide practical and emotional support, help people access essential services, and work to empower them to move towards independence.

Your role will involve working directly with service users, managing case records, liaising with partner agencies, and contributing to the smooth running of our busy centre. Ultimately, you will support people to overcome barriers, develop essential skills, and build confidence in navigating life challenges and providing advocacy where needed.  In particular, you will be on duty as Support Worker during our busy, daily lunchtime service - responding to the needs of a variety of guests – on a busy day we can reach 150 – 200 guests visiting our service.

In addition, Ace of Clubs works with a wide range of volunteers and partners on a daily basis including food partners, health partners, corporate, individual and client volunteers.  Your role will also be required to support the team in the smooth functioning of these areas, for example liaising with partners on site, showing around volunteers or feeding back any issues during lunch service.

You will also support with the operations and building’s co-ordination, including carrying out weekly health and safety checks as required, i.e. fire alarm checks, legionella checks etc., meeting onsite contractors, counting and logging cash takings, responding and filtering the central email account and making food and supplies orders. You will be provided with comprehensive training in these areas.

Application Instructions

• For your application you need to submit:
- A covering letter (no longer than 1.5 sides of A4) which clearly states how your experience demonstrates your Skills, Competencies and Personal Attributes specified in the Personal Specification. If you do not have direct experience in the charity sector, please consider the skills and experience you have gained in other work, volunteer, studying or extra-curricular activities.
- A CV (no more than 2 pages) that includes Contact Details, Education, Employment, Volunteering/Extra-Curricular (as relevant), 2 x Reference contacts (Employment and Character Reference required).

We have an exciting opportunity to join Birmingham's brand-new Family IDVA Service as a Senior Family IDVA, helping to shape and embed an innovative service supporting families affected by domestic abuse across the city.

This is a unique opportunity to play a key role in establishing a new city-wide service from the very beginning. Working within Birmingham's Family Hubs, Senior Family IDVAs will combine specialist domestic abuse expertise with leadership responsibility, supporting the safe and effective delivery of services for non-abusive parents and their children who have experienced domestic abuse.

As a Senior Family IDVA, you will work closely with the Operations Manager to support the mobilisation, development and ongoing success of the service. Alongside managing your own caseload, you will provide day-to-day leadership, support and guidance to a team of Family IDVAs, helping to create a positive, high-performing and learning-focused culture.

This permanent, part-time role (30 hours per week) is hybrid, with regular visibility required across Birmingham's 10 Family Hubs. You will lead a dedicated team of 5 Family IDVAs, ensuring the delivery of safe, high-quality and trauma-informed support to families affected by domestic abuse.

This role offers an excellent opportunity for an experienced IDVA looking to take the next step in their leadership journey, or for an existing senior practitioner who is passionate about developing others whilst continuing to make a direct difference to families affected by domestic abuse.

You will also play an important role in strengthening Birmingham's response to domestic abuse, supporting partnership working and helping to build professional confidence across Early Help, education, health and community settings.

Are you passionate about supporting families affected by domestic abuse, developing others and helping to build an outstanding new service from the ground up?

If so, we'd love to hear from you…

What we offer:

At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:

• Flexible working options including hybrid working
• 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
• An extra day off for your birthday & options to buy or sell annual leave
• Pension with 5% employer contribution
• Enhanced sick pay allowances, maternity & paternity payments
• High Street, retail, holiday, gym, entertainment & leisure discounts
• Access to our financial wellbeing hub & salary deducted finance
• Employee assistance programme & wellbeing support
• Access to EDI networks and colleague cafes
• Cycle to work scheme & season ticket loans
• Ongoing training & support with opportunities for career development & progression

About the role

We are seeking a passionate and experienced Senior Family IDVA to join Birmingham's new Family IDVA Service. This is one of two Senior IDVA roles, with this post being part-time (30 hours). This innovative city-wide service will provide specialist domestic abuse support to parents aged 16+ and their children under 18, delivering a flexible, whole-family response that meets families at the earliest opportunity and helps prevent the escalation of harm.

Based within Birmingham's Family Hubs, Senior Family IDVAs will provide specialist domestic abuse support to families through risk assessment, safety planning, advocacy, emotional and practical support, and partnership working. You will manage a complex caseload, working with families experiencing high-risk and complex domestic abuse whilst ensuring the voices and needs of both parents and children remain central to all aspects of support.

Alongside direct casework, you will support the Operations Manager in the day-to-day delivery and development of the service. You will line manage and support a team of approximately five Family IDVAs, providing coaching, supervision, case guidance and performance support to ensure the delivery of high-quality, trauma-informed services. You will lead by example, sharing your expertise, promoting best practice and helping to develop a confident and resilient team.

The role will also involve supporting service quality and performance, including case reviews, audits, reporting and ensuring compliance with service standards and contractual requirements. You will work closely with Birmingham Children's Trust, Family Hubs and a range of statutory and community partners to strengthen multi-agency responses and improve outcomes for families affected by domestic abuse.

In addition, you will contribute to the service's training and engagement offer, helping to build awareness and understanding of domestic abuse amongst professionals across Early Help, education, health and community settings.

This is a rewarding opportunity for a skilled domestic abuse practitioner who combines strong frontline expertise with a passion for leadership, service development and empowering both families and colleagues to achieve positive outcomes.

Please see attached Job Description and Person Specification for further details.

About Us:

Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.

As a Disability Confident Employer, we offer a Guaranteed Interview Scheme for disabled candidates who meet the essential criteria. We are also happy to make reasonable adjustments during the selection process.

How to apply:

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.

Supporting Victims of Sexual Violence has been supporting victims and survivors of sexual abuse since 1994, and today provides a range of services to anyone in Derbyshire or Derby City who has experienced sexual abuse, assault or violence, including friends and family members. We support people irrespective of age, gender or when the abuse occurred.

We're looking for A highly motivated Ch-ISVA to work across Derbyshire. The role will support people aged 13+ and over including adults who have experienced sexual abuse or rape at any point. The successful candidate with join our friendly, professional and passionate team, working across Derbyshire remotely and in person.

You might be the right person for the role if you have:

• At least one year’s experience in managing complex client cases

• Experience of building relationships with partner services and other professionals

• Knowledge of issues affecting victims of sexual violence and abuse

• Experience in delivering services in a confidential environment

• Knowledge and experience in relation to the Safeguarding of Vulnerable Adults and Children

We're keen to hear from you if you are looking for a new challenge. This post is full time. 

In exchange we offer a competitive salary which increases on qualification, 27 days annual leave plus bank holidays and a comprehensive employee wellbeing service. Our hybrid working policy is based on doing what's best for our clients, our services and our people, so we would expect you to be on site for at least of your working week.

This role is subject to Enhanced DBS certification and Police Vetting due to the nature of our services. You can find out more about our recruitment of ex-offenders policy by contacting us

Applications will be reviewed on a rolling basis, and we reserve the right to close the vacancy once the position has been filled

Interviews will be held in-person at our Ripley Head Office, DE3 5GH

About the role:

Real change rarely happens in a straight line. At our Ashley Road project, you’ll work alongside people who have experienced homelessness, trauma and multiple disadvantage, offering the consistency, practical support and belief that can help them begin moving forward.

As a Project Worker, you’ll hold a caseload and build purposeful, trusting relationships with clients. You’ll complete assessments, develop person-centred support and safety plans, and help people identify goals that feel meaningful and achievable to them. This could include supporting someone to improve their health, address substance use, manage their accommodation, strengthen their daily living skills or reconnect with services and opportunities in their community.

You’ll be there when situations become challenging, responding calmly to risk, safeguarding concerns and periods of crisis while continuing to recognise each person’s strengths and potential. Working closely with colleagues and external partners, you’ll advocate for clients, coordinate joined-up support and help remove the barriers that have previously prevented them from accessing the help they need.

This is a hands-on and varied role where no two days will look the same. Alongside direct support, you’ll contribute to the safe and effective running of the accommodation, maintain clear and accurate records and help create an environment where clients are treated with dignity, respect and hope. You’ll also receive ongoing training, reflective practice and development opportunities to strengthen your skills and build your future career within SHP.

The working rota for this post is Monday - Friday, with no weekend shifts. The rota will consist of a mixture of earlies (8am - 3.30pm) & lates (3pm - 10.30pm).

About you:

• You know how to meet people where they are, building trust with people who may be facing homelessness, mental health challenges, substance use, trauma or other complex needs.
• You bring patience, creativity and warmth to your work, especially when someone has been let down by services before or needs time to feel safe accepting support.
• You’re confident holding a caseload, but you never lose sight of the person behind the support plan — their strengths, choices, goals and hopes for the future.
• You understand that progress rarely happens through one service alone, and you’re ready to work closely with health, social care, housing and criminal justice partners to help people get the right support.
• You believe recovery looks different for everyone, and you’re motivated by helping people build confidence, independence and a more stable life at their own pace.

About us:

We’re London’s leading homelessness charity – and we get things done.

In a city where hundreds are forced into homelessness every day, our work has never been more needed or more challenging. And we’re not shying away. We’re rolling up our sleeves to make change and helping over 10,000 Londoners every year. We prevent homelessness, provide safe places to live and give people the opportunity to rebuild their lives and transform their futures. And we never give up. 

We’re here for Londoners wherever they are on their journey. We start with trust, building relationships that help people feel safe, supported, and ready to move forward. Every day, we put people first in everything we do, challenging injustice and barriers that keep people from the safety, stability and opportunity they deserve. We stand alongside people as they rebuild and shape a future that feels their own. 

Joining Single Homeless Project means joining a team that’s bold, compassionate and determined to do better for the people we support and for each other. You’ll work alongside colleagues with lived experience, in a space that’s trans-inclusive, disability-friendly, and actively striving to be anti-oppressive and equitable. 

We’re not perfect, but we’re real. We listen. We learn. And we push forward, together. Because this isn’t just a job. It’s a chance to lead with empathy, spark change, and help build a London where no one is left behind.

Important info:

Closing date: Sunday 9th August at midnight

Interview date: Tuesday 18th August online via Microsoft Teams

Please note there will be a second stage interview in service in Islington for suitable candidates. 

This post will require an Enhanced DBS check (processed by SHP) for the successful applicant.

Please note applications are reviewed for AI use in application questions. Applications with insufficient/without current right to work or requiring sponsorship will not be accepted for this role. 

We are recruiting for a Children's Support Worker to join our team in Barking & Dagenham; the scope on this job involves….

Job Title: Children's Support Worker

Location: Barking & Dagenham
Salary: £29,701.36 per annum
Contract type: Full-time, Permanent

Hours: 37.5

We are recruiting a Children’s support Worker to provide high-quality support to children and mothers who have been affected by any violence against women and children (VAWG), including domestic violence. You will provide non-judgmental emotional and practical support, working with mothers and their children to develop joint support and risk management plans. You will facilitate a coordinated multi agency response with a wide range of statutory and voluntary services, 

Methodical and well-organised, you will have significant proven experience of providing direct emotional, practical and welfare support to survivors of VAWG and their children. You will be experienced in identifying and responding to the risks to and needs of women and children affected by VAWG. You will have proven experience of advocating to statutory agencies in a multi-agency setting in order to secure safeguarding outcomes for children affected by violence against women and children. You will have a demonstrable ability to use Microsoft Office, excellent casework skills, good written and verbal communication skills, clear professional boundaries and be a proactive team player. 

All candidates must demonstrate a commitment to the feminist values of empowerment and equality which underpin all of our work. Successful applicants will be expected to work within Refuge’s Values and Behaviour Framework and demonstrate these in their everyday work. 

Closing date: 9.00am on 12 August 2026

Interview date: 19 August 2026

Benefits

Refuge offers a variety of exciting opportunities to learn, develop and grow in your career. We recognise the value everyone brings to the organisation to achieve our aims and are dedicated to developing and rewarding our staff. More details of our benefits can be found in Job Information Pack.

The primary purpose of this role is to lead Together Active's Active Environments work, creating the conditions for physical activity to become a safe, easy and attractive choice for everyone. Working across systems, sectors and communities, you will influence the design, development and use of places and spaces so they enable more people to be active, with a particular focus on those experiencing the greatest inequalities.

You will provide leadership for Together Active's Active Environments agenda, building strong partnerships across local authorities, planning, transport, health, education, environmental organisations and community groups to influence long-term change. Through advocacy, collaboration and place-based working, you will champion the role that active environments play in improving health, reducing inequalities and supporting more environmentally sustainable communities.

The opportunity:

This is a senior role with responsibility for the strategic direction, quality and impact of We Belong’s youth development portfolio. Reporting to the CEO and working as a member of the Senior Leadership Team, you will lead programmes spanning early intervention, educational attainment, further and higher education, employability, skills development, youth leadership and progression into positive opportunities.

You will oversee the Let Us Learn Programme, Emerging Young Leaders Programme, Schools Excellence Programme and Duke of Edinburgh’s Award Bronze programme. You will also strengthen young people’s influence within We Belong through the Core Group, ensuring that lived experience informs organisational priorities and programme development.

The Context:

Following the landmark Supreme Court judgment in the Tigere case, which helped secure fairer access to higher education for young migrants, We Belong has continued working to ensure that young people can progress into higher education. This has included successful campaigning to increase scholarship opportunities and building strong relationships with educational institutions across the UK.

However, more work is needed. Young migrants can experience significant barriers to educational attainment, further and higher education, employment and personal development because of their immigration status.

These barriers can arise long before a young person reaches the point of applying to university, beginning an apprenticeship or entering employment. We recognise that university is not the only pathway to success and that young people should be supported to explore a range of routes that reflect their ambitions, strengths and circumstances.

Early intervention is therefore essential to ensure that young migrants understand their rights, receive accurate information and appropriate support, and are able to make informed decisions about their education, training, employment and future.

This is an exciting opportunity for someone who is passionate about working with young people, supporting their development and creating pathways for them to achieve their ambitions.

If successful, the applicant will be joining an award-winning youth charity and a staff team dedicated to improving outcomes for young migrants between the ages of 16-25 years old and empowering young people to create change.

Role Purpose

To provide social welfare support to patients who are living with cancer, or their carers, referred by front-line health staff across the primary and secondary care systems. To maximise the incomes of the most vulnerable by offering a comprehensive package of information, advice and support in relation to welfare benefits, debt management advice, employment and housing

About Us

Citizens Advice Liverpool is a charity that provides free, confidential and impartial advice to people who live and work in the city. We depend on a workforce of paid staff and over 120 trained volunteers. We give people the knowledge and the confidence they need to find their way forward – whoever they are, and whatever their problem. We are the leading provider of advice and advocacy services in Liverpool and have helped clients with over 106,000 issues in 2022/2023.

CAL have achieved accreditation with the Workplace Wellbeing Charter, showing we are committed to improving the health and wellbeing of our workforce. We've also gained an award for outstanding contribution by an employer to workplace health and wellbeing 2022 by Merseycare NHS Foundation Trust.

We've gained awards from Citizens Advice National recognising our Advising Margainalised Communities Team for championing equity, diversity and inclusion in both 2021 and 2021. We were also named volunteer team of the year in 2022.

As well as a competitive salary CAL also provides access to:

· 27 days annual leave plus bank holidays

· Hybrid Working Scheme

· Interest free travel loans

· Employee Assistance Programme

· Pension Scheme

· Cycle to Work Scheme

· Lifestyles Gym Membership (20% corporate discount)

· Enhanced maternity, paternity and adoption leave pay

National – home/hybrid with travel to local authority areas as required

Ref: MMA-261

Are you an experienced programme or partnerships professional with a talent for building relationships, making sense of complex information and turning insight into action? Do you have the skills to engage senior stakeholders, work collaboratively across systems and help shape a new national programme from the ground up?

If so, St Giles Trust is looking for a Programme Mobilisation Manager to lead the mobilisation of our national lived experience support programme as part of the Changing Futures initiative.

About St Giles Trust
An ambitious, well-established charity that helps people facing adversity to find jobs, homes and the right support they need.  Central to our ethos is our belief that people with first-hand experience of successfully overcoming issues such as an offending background, homelessness, addictions and gang involvement, hold the key to positive change in others.

About the Programme

Changing Futures is a national, cross-government programme that supports local authority partnerships to improve outcomes for people experiencing multiple disadvantage, including homelessness, substance misuse, poor mental health, domestic abuse and contact with the criminal justice system.

St Giles Trust has been commissioned to deliver a national lived experience support offer, working alongside the Ministry of Housing, Communities and Local Government (MHCLG) and other national partners to strengthen local delivery, embed lived experience and support long-term systems change.

About this key role
This is an exciting opportunity to shape the early development of a national programme. During this three-month mobilisation phase, you will build strong relationships with local partnerships, people with lived experience and national stakeholders, gathering insight to understand local priorities and ensure our support offer is responsive, practical and grounded in real experience.

You will lead engagement and listening activities across local areas, identify opportunities for collaboration, translate learning into clear delivery plans and help establish a credible and influential national presence for the programme.

What we are looking for

• Proven experience leading programme mobilisation, implementation or service development within complex partnership environments.
• Experience working across systems supporting people experiencing multiple disadvantage, social exclusion or related fields.
• A track record of building effective relationships with local authorities, statutory agencies, voluntary sector organisations and people with lived experience.
• Strong analytical skills, with the ability to interpret complex information and translate insight into practical action.
• Excellent communication, facilitation and influencing skills, with confidence engaging a wide range of stakeholders.
• The ability to work strategically while maintaining a practical, delivery-focused approach in a fast-paced environment.

Please note this role requires a Basic DBS check.  

In return, you can expect a competitive salary, generous leave allowance, staff pension, flexible working, a mentoring programme, an advice and counselling service, clinical therapist sessions, life insurance (4 x annual salary), duvet days, season ticket loan, employee perks programme, eye care voucher and much more.

We are an equity and inclusion confident employer. We welcome all applications, and we particularly encourage applications from people of the global majority (black, brown, multi- heritage) and those who identify as disabled, neuroexpansive, neurodiverse, with any protected characteristics and/or social barriers or challenges. We value the empowering and informative impact that all lived experiences and diversity of thought can offer the organisation.

St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Job Description for the vacancy.