Care management jobs
Spires was established as a response to homelessness in the late 1980s. Spires has developed into an organization that provides a range of services, including day centre style drop-ins for homeless people, a Women’s drop in, a Refugee drop in and outreach targeted at supporting Women who are sex working. Our core mission is to support homeless people into housing and to assist those who have been homeless in maintaining their accommodation.
Part 1: The Role
This role sits within our Housing and Homelessness [H&H] team. The post holder will support with the running of our drop-ins and support a caseload of clients who will be homeless or at risk of homelessness.
Part 2: Key duties and responsibilities
Service Delivery & Support
· Welcome and engage service users in a non-judgemental, compassionate manner.
· Provide basic needs support such as food, clothing, and access to a safe space.
· Offer advice, advocacy, and signposting on housing, health services, and other support agencies.
· Conduct assessments of need and develop personalised support plans.
Case Management
· Maintain accurate, confidential records of interactions and support plans.
· Liaise with housing teams, healthcare providers, social services, and other partners to coordinate support.
· Monitor individuals’ progress and update plans as required.
Centre Operations
· Assist with daily tasks such as setting up service areas, distributing supplies, and managing donations.
· Ensure safeguarding procedures and organisational policies are always followed.
Crisis Support
· Identify signs of crisis, risk, or safeguarding concerns and respond appropriately.
· Support individuals experiencing emotional distress, mental health issues, or substance misuse challenges.
General
· Be proactive in reviewing and evaluating own performance and identifying and acting upon areas for improvement and development
· Undertaking other duties compatible with the level and nature of the post and/or reasonably required by more senior members of staff, including session cover
· Attend and participate in staff and team meetings and other meetings as required
This job description covers the current range of duties and will be reviewed from time to time. It is Spire’s aim to reach agreement on changes, but if an agreement is not possible, Spires’ reserves the right to change this job description.
Part 3: Person specification
Essential experience
· Working with vulnerable and socially excluded people, particularly people experiencing homelessness or insecure accommodation and associated culture – drugs, alcohol, violence, mental and physical ill-health.
· Managing a caseload, needs assessment, planned support, key working, goal setting and advocacy.
· Experience of challenging appropriately and maintaining clear and appropriate boundaries
· Networking and effectively liaising with specialist service providers or agencies to establish and/or improve access to services for clients
Desirable experience
· Working with volunteers
· Working in the charity sector and/or a day centre environment
Essential knowledge
· Sound understanding of the issues faced by homeless or vulnerably housed people and the difficulties they experience in accessing services that are fully responsive to their needs
· Good understanding of safeguarding practices in a social care and/or day centre environment
· Good understanding of confidentiality and working with sensitive information
· Working knowledge of health and social care services
Desirable knowledge
·A relevant NVQ2/3 or equivalent qualification in a relevant field.
Essential skills and personal qualities
·Excellent written and spoken communication skills
·Information and relationship management skills
·Ability to effectively manage time, work under pressure and balance competing priorities to meet deadlines
·IT skills, including Microsoft Word, Excel, PowerPoint, Outlook and databases
·Non-judgemental with the ability to empathise
Part 4: Summary of terms and conditions of service
Location: The postholder will be an employee of The Spires Centre. This post is based at
Elmfield House 5 Stockwell Mews SW9 9GX. However, the post holder will be working across Spires’ drop-ins in Lambeth, Wandsworth and Croydon.
Probation: This post is subject to a 6-month probationary period.
Notice: This post is subject to a four-week notice period.
Annual leave: The annual leave entitlement is 35 days per year pro rata, made up of eight bank and public holidays and 27 days annual leave. The 27 days annual leave is normally split between 24 ‘bookable’ days and three closure days that fall between Christmas and the New Year. Although the centre is closed between Christmas and the New Year.
Pension: The Spires Centre will contribute 5% of annual salary for those who qualify for our group pension plan.
Other benefits: The Spires Centre will provide life and income protection insurance for those who qualify for our group plans. We operate a staff loan scheme.
Expenses: The role may require travel within the UK. Out-of-pocket expenses will be paid when incurred in accordance with our expenses policy.
Safeguarding: The postholder will adhere to The Spires Centre’s safeguarding policy for vulnerable adults. This post is also subject to a Disclosure and Barring Service check.
Spires is a south London based charity that has been supporting homeless and disadvantaged people for over 30 years.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Our Vacancy
Join Us as a Housing Support Worker – Be the Bridge Between Temporary Accommodation and a Home.
At Peabody, we’re committed to helping people build stable, confident futures. We’re looking for a Housing Support Worker who is compassionate, proactive, and ready to support adults and families living in temporary accommodation.
This is not a care role. It’s a practical, hands on support position focused on empowering people to manage their tenancies, develop essential life skills, and overcome barriers that may be affecting their housing stability. You’ll be working alongside tenants to help them feel more in control of their circumstances, stay independent, and move on positively at the end of their term.
What you’ll be doing:
In this role, you’ll provide high quality, person centred housing support to adults and families living in temporary accommodation, helping them build the skills and confidence needed to sustain their tenancies and move on successfully. You’ll work flexibly, delivering 1-to-1 support both over the phone and through home visits, adapting your approach to meet the diverse needs, backgrounds, and circumstances of each household. Acting as a bridge between accommodation and a stable home, you’ll ensure tenants have the knowledge, tools, and support networks needed to thrive throughout their housing journey.
Your role will involve:
- Risk Management: Completing and regularly updating risk assessments to ensure the safety of tenants, the community, and yourself.
- Housing Related Support: Offering guidance on budgeting, benefit claims (including Universal Credit and Housing Benefit), rent payments, and basic home management.
- Signposting & Advocacy: Identifying additional needs such as mental health, employment, or substance misuse, and connecting tenants to specialist external agencies.
- Administrative Excellence: Maintaining accurate digital case notes in real time, ensuring GDPR compliance and strong, high quality reporting
- Team Collaboration: Providing “roving” support to colleagues and assisting at other schemes when required to ensure continuity of service.
- Holistic Support Planning: Co producing personalised support plans with tenants, setting clear and measurable goals to strengthen housing stability and overall wellbeing.
What we’re looking for
- Strong communication skills with the ability to explain complex housing information clearly to a diverse tenant group, including individuals and families.
- Ability to travel independently to tenants’ homes as part of regular support delivery.
- Experience in housing, social care or community support (desirable but not essential – full training provided for the right candidate).
- High proficiency in Microsoft Office 365 and digital case management systems, with confident report writing skills.
- Excellent people skills and the ability to build rapport while maintaining professional boundaries.
- A collaborative, “can do” attitude with a willingness to support other schemes and colleagues during busy periods.
Why join us? When you join Peabody, you’re joining a team guided by our values, Be Kind, Do the Right Thing, Love New Ideas, Celebrate Diversity, Keep Our Promises, and Pull Together. We believe in creating a workplace where everyone feels supported, included, and empowered.
What You’ll Get:
• 25 days’ annual leave
• Flexible benefits including healthcare, dental, and discounts.
• 4x Life Assurance and up to 10% pension contribution.
• Professional development, including funded apprenticeships.
• Two paid volunteering days each year.
• Family-friendly policies and a supportive team culture.
Please read before applying:
This is a part-time role - 18.75 hours per week
Shifts may include early mornings and evenings, so flexibility is key.
We’re reviewing applications as they come in, so you might hear from us before the closing date, keep an eye on your inbox and your phone!
Closing date: 05 February 2026
Microsoft Teams interviews will take place on Wednesday 11th January 2026, followed by in-person interviews at the service in Braintree on Friday 13th February 2026.
Please note: Peabody is not a licensed UK sponsor, so we’re unable to offer visa sponsorship for this role.
If this sounds like we are right for you and you’d love to be part of Peabody, we’d like to hear from you.
Please apply now by submitting an anonymised CV and a short statement explaining why you’re the perfect fit for this role.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Database Manager
Full time – 35 hours per week Monday to Friday
Location: London
Hybrid Working available
Would you like to help families with seriously sick children in hospital stay together? Then join The Sick Children’s Trust as our Database Manager.
We have an exciting opportunity to support a super friendly, motivated and supportive Finance and Database Team.
The role is conveniently located near Liverpool Street and hybrid working is available.
You will report to the Director of Finance, line manage one Senior Database Officer and be responsible for managing The Sick Children’s Trust’s database, Donorflex, ensuring accuracy and integrity of data is maintained to a high standard. Your responsibilities will include ensuring that fundraising income is processed correctly and coded in line with organisational procedures, and that service user data is updated on an accurate and timely basis, ensuring GDPR-compliant records. You will be the first point of contact, alongside the Senior Database Officer, for day-to-day database queries, providing essential support to ensure the database is effectively managed and continues to meet the organisation’s operational requirements.
Duties will include:
- Overseeing the processing of all income transactions into the database on a timely basis
- Line manage, coach and support one Senior Database Officer
- Processing service user information into the database on a timely basis
- Responsible for all Gift Aid management
- Producing scheduled and ad-hoc data selections for mailings as requested
- Analyse and produce reports using database data to support other areas of the Charity in their strategic decision-making
- Responding to queries from staff in all areas of the Charity on database use, income coding and service user data
- Leading on developing and streamlining the database processes and use of the database across the whole Charity, managing integrations between the Database and Finance system
About you
You have experience of managing a CRM database and working in a finance and database team, ensuring you can hit the ground running. Your skills and knowledge ensure you are confident in carrying out day-to-day and monthly database processes and enable you to provide managers advice of these processes.
You have experience of line managing and mentoring, supporting your direct report’s continued development and success.
You have proficient IT skills, particularly Microsoft Excel, and good working knowledge of database software are a given.
You have strong organisational skills, an eye for detail to ensure accuracy and strong numerical skills.
Just as importantly, you have strong interpersonal skills to support colleagues and to work as a good team member.
Benefits
We can offer an attractive benefits package to all our employees to support a healthy Work-Life balance, including hybrid working, enhanced annual leave, family friendly policies and employee assistance programmes.
If you are interested in applying, more details about this role and The Sick Children’s Trust may be found in our recruitment pack.
If you wish to apply for the role, please complete the questions in this application and submit your CV and cover letter demonstrating how you meet the person specification.
Closing date 31 January 2026
We are reviewing applications as they are received so early application is advised.
Contract:Permanent, full time
Salary:circa £50,000 per annum
Location: Burford, OX18 4PF on a hybrid basis
Closing date:30 January 2026
1st interviews:10 – 12 February 2026
2nd stage:18 & 19 February 2026
At Blue Cross, our people are central to everything we do to protect and improve animal welfare. We are recruiting a People and Culture Manager to lead the day-to-day delivery of compassionate, high-quality people support across the charity. This is a brand-new role, created to strengthen how we support managers and teams and to translate our People Strategy into practical, values led people practices.
Sitting within the People and People Services directorate, the People and Culture Manager plays a key role in enabling confident, fair leadership across the organisation, particularly in emotionally demanding environments. The role also offers a valuable opportunity to build experience and capability towards senior People and Culture leadership.
More about the role
As People and Culture Manager, you will provide expert, pragmatic advice across the full range of people matters, acting as a trusted business partner to the People & People Services directorate. You will lead on complex and sensitive casework, coach and develop People and Culture colleagues, and work closely with senior leaders to deliver positive people outcomes.
As this is a new role, you will have the opportunity to help shape how people services are delivered day to day, contributing to the continuous improvement, credibility, and impact of the People and Culture function.
You will also contribute to organisational development, culture change, wellbeing initiatives, and workforce planning, using insight and data to identify risks and opportunities. The role supports organisation wide change activity, ensuring that people processes are fair, transparent, and compassionate.
This role is offered on a hybrid basis, based from our Burford office, with a minimum of two days a week working from the office. You will also be required to travel regularly to other Blue Cross sites to build relationships and provide effective, visible support to managers and teams.
About you
You are a credible and empathetic professional who brings sound judgement, resilience, and a solutions focused approach. You are confident supporting managers through complex and emotionally sensitive situations and are comfortable balancing operational delivery with strategic contribution.
You build strong, trusting relationships, communicate clearly at all levels, and enjoy coaching others to build their confidence and capability. You are committed to embedding Blue Cross values of compassion, courage, and inclusivity in everything you do.
Essential Qualifications, Skills, and Experience
- CIPD Level 5 or above, or equivalent professional experience
- Substantial experience in a generalist HR or people role
- Strong employee relations experience with sound knowledge of UK employment law
- Proven ability to manage complex and sensitive people issues with empathy and professionalism
- Strong communication, influencing, coaching, and stakeholder management skills
- Experience working in a values led, care focused, or emotionally demanding environment
- The ability to demonstrate and apply Blue Cross values of compassion, courage, and inclusivity
Desirable Qualifications, Skills, and Experience
- CIPD Level 7 qualification
- Experience working in animal welfare, healthcare, social care, or frontline operational environments
- Experience supporting managers and teams working in emotionally demanding roles
How to apply
Please click Apply to submit your application. We may close this vacancy early if we receive a high volume of applications, so we encourage you to apply as soon as possible.
Our recruitment process for this role will take place in two stages. The first stage will be a competency-based interview, focused on experience, approach and alignment with our values.
Candidates who progress to the second stage will be invited to attend a discovery session. This will be an informal and interactive session, designed to explore the role in more depth, share perspectives and give candidates the opportunity to meet colleagues and learn more about Blue Cross and our culture.
Full details will be shared with candidates in advance. Both stages will be held in person at our Burford offices.
We are committed to running a fair and inclusive recruitment process and will provide support or reasonable adjustments where needed.
We believe in a world where all pets enjoy a healthy and happy life with people who love them



The client requests no contact from agencies or media sales.
Job description
Stella Maris is the official maritime charity of the Catholic Church. We are looking for a Regional Port Chaplain for Immingham and the South Humber Ports to support seafarers, fishers and their families.
In this unique and rewarding role, you'll be the welcoming face of Stella Maris in your region, visiting ships, listening to crew members, and offering practical, pastoral and spiritual support to anyone in need, regardless of faith or background.
About the role
No two days are the same. You might spend the morning visiting ships and listening to crew members' stories, help someone contact their family back home, support a seafarer in crisis, or offer a quiet moment of prayer on deck.
You'll also recruit and support a team of volunteers, work closely with other maritime charities and local partners, and build strong relationships with parishes, dioceses, and port authorities. You'll be part of a nationwide network of Stella Maris chaplains, supported through regular meetings, retreats and professional development opportunities.
Key responsibilities
- Visit ships regularly to meet seafarers and fishers, responding to their pastoral, practical and spiritual needs.
- Provide practical help such as transport, communication access, and emergency or crisis support.
- Offer spiritual care to Catholic seafarers and facilitate the religious needs of those from other faiths.
- Recruit, train and support Stella Maris volunteers.
- Work collaboratively with other maritime charities.
- Maintain strong relationships with local parishes, the Diocese of Nottingham, and port stakeholders such as the Harbour Master, shipping agents and welfare committees.
- Support local fundraising and awareness initiatives alongside the charity's national team.
About you
You'll be someone who takes joy in helping others. You don't need maritime experiences, what matters most is your empathy and ability to offer pastoral support in practical ways.
You may come from a background in chaplaincy, parish ministry, community work or social care. You'll share our commitment to upholding the dignity of every seafarer and fisher.
We improve the lives of seafarers and fishers through our network of local chaplains and seafarer centres, expert information, advocacy, and support.



The client requests no contact from agencies or media sales.
We are seeking a dynamic Carers in Employment Lead to drive a countywide initiative across West Sussex, engaging small and medium-sized enterprises (SMEs) to identify and support employees who have caring responsibilities.
You’ll lead outreach to develop new partnerships, deliver training, and work closely with employers to embed carer-friendly policies and practices, helping to create inclusive, supportive workplaces.
If you excel in stakeholder engagement, have strong project management skills, and a commitment to improving the wellbeing of carers, we’d love to hear from you.
Interview Date 11 February 2026
Role Summary
• Project Delivery & Coordination: Implement the Carers in Employment Project plan, ensuring milestones and targets are met.
• Employer outreach and campaigns: Coordinate outreach campaigns to engage SMEs through letters, emails, LinkedIn, and networking events. Organise and deliver employer engagement activities, including targeted campaigns during Carers Week and Carers Rights Day.
• Employer Engagement & Support: Promote carer-friendly policies and practices using resources such as the Carers UK ‘Employers for Carers’ toolkit. Provide advice and guidance to employers on flexible working, emergency leave, and statutory rights. Facilitate access to CSWS support services for carer-employees, including 1-to-1 advice clinics.
• Training & Awareness: Develop and deliver carer-awareness training sessions for employers and HR teams. Develop and share best practice resources for workplace carer support.
• Monitoring & Reporting: Track engagement metrics (e.g. number of SMEs reached, policies adopted). Prepare progress reports and contribute to impact evaluations.
• Partnership Development: Build relationships with business networks, Chambers of Commerce, local employability programmes and local employers. Explore opportunities for fundraising and in-kind support from corporate partners
• Work collaboratively with colleagues across Carers Support West Sussex to align the project offer with the wider support available in the localities.
• Promote the principles of Think Carer across all networks and proactively identify carers and opportunities through partnership working, outreach, community connections and networking. promoting carers as expert partners in care.
For a full list of responsibilities, please refer to the Job Description in the Recruitment Pack.
Employee Benefits
Training and Development: Opportunities for professional development and training.
• Flexible Working: Flexible working hours and remote working options.
• Annual Leave: 33 days increasing to 35 days after completion of two years and 36 days after 5 years of service (Inclusive of Bank Holidays).
• Healthcare and Employee Assistance Programme with perks and discounts.
• Enhanced Maternity/ Paternity/ Adoption Pay.
• Supportive Environment: Work in a supportive and collaborative environment with a focus on making a positive impact on the lives of carers.
Before you keep reading
Please do not see everything in this job advert as a "Must Have", but rather a guiding list of what we are looking for. We know no candidate will be the perfect match for all we have mentioned in this advert, so do not be afraid to apply if you feel you are close to the brief but not "Spot On". For example, some of our wonderful Carer Wellbeing Workers come from a non-social care background and they do amazingly well!
Our Culture and Diversity
At Carers Support, we are building an inclusive workplace where everyone can do their best work and be proud to belong.
Values we are looking for in candidate
We are focused, putting carers at the heart of everything we do.
We act together, working with and for carers, the communities they live in and the people that can make a difference to them.
We are leaders, working with each other to find potential and opportunities across all communities, enabling carers to be identified and involved.
We are committed to behaviours that support:
Quality – the highest practical level we can reach in outcomes, learning and behaviour
Inclusivity – respecting people, cultures, and organisations
Caring – improving quality of life and influencing behaviour change
Integrity – operating with honesty and reliability
Loyalty – long-term committed partnerships and co-operation
Innovation – driving our service development and our will to succeed
If you are still unsure if our organisation is a good fit, have a look at our Good Place to Work page and the results of our recent engagement survey. We can't wait to hear from you!
Disclaimers
Please note we reserve the right to close this role prior to the stated end date, should we receive a sufficient number of applications. Please complete your application as soon as possible to be considered.
A local charity team of staff and volunteers, working with and for family and friend carers.



The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
The role
As Manager of Philanthropic Giving, you will lead myaware’s trusts, foundations and high-value philanthropy fundraising, driving sustainable income growth through a strong and well-managed funding pipeline. You will shape and deliver strategies to secure both restricted and unrestricted income, manage the full bid lifecycle, and build long-term relationships with trusts, statutory funders and high-net-worth individuals.
Working closely with the CEO, senior leadership and trustees, you will develop compelling funding propositions, steward funders through excellent reporting and engagement, and represent myaware at meetings, events and networking opportunities. You will also maintain accurate records through our CRM system, track performance against targets, and contribute to income planning and reporting. This is a strategic and hands-on role with real impact for people affected by myasthenia.
The Manager of Philanthropic Giving will be predominantly home based within the UK (with occasional working and meetings at Derby HQ) and will work in co-operation with the fundraising team and all myaware colleagues to deliver agreed fundraising targets and campaigns. Own transport is essential for this role as occasional travel throughout the UK will be required to attend donor meetings, events and networking opportunities, as well as the ability to travel to the Derby office. There may be the need to occasionally work during weekends and evenings and therefore there is a need to work flexibly when required.
Who We Are Looking For
We are looking for an experienced and motivated fundraising professional with a strong track record in major donor and Trusts & Foundations fundraising. You will have experience securing significant gifts, building and stewarding long-term funder relationships, and writing compelling funding applications and impact reports.
You will be a strategic thinker with excellent interpersonal, research and organisational skills, confident managing a complex pipeline and working collaboratively across teams. You will be comfortable working independently, using CRM systems, and engaging senior stakeholders, including trustees and high-level donors. Most importantly, you will share myaware’s values, demonstrate empathy with our cause, and be committed to making a meaningful difference through philanthropy.
If this sounds like you, we would love to hear from you.
Who are we?
Myaware is the only charity in the UK dedicated solely to the care and support of people affected by myasthenia.
We are working hard to raise awareness of myasthenia, as it is a little-known condition. We provide support for people with myasthenia and their families, whilst offering advice and tips for living with the condition.
We also fund the research that brings us closer to finding a cure as well as funding specialists nurses and advisors.
Members of myaware have full access to a wide range of support services and events including our specialist benefits and welfare advisor.
Myaware supports people with myasthenia and their families. We campaign for better medical services for people with myasthenia and work to inform medical professionals.
The myasthenias are a group of neuromuscular conditions. They are rare but also manageable and can affect anyone, regardless of age, gender or nationality. Myasthenia gravis, ocular myasthenia and Lambert-Eaton myasthenic syndrome are autoimmune conditions whereas congenital myasthenic syndrome is caused by an inherited genetic fault. It is thought that there are approximately 20,000 people currently living with myasthenia in the UK.
Benefits
- Generous holiday allowance
- Perkbox account (global benefits and rewards platform)
- Group Life Assurance after 6 months of service
- NEST workplace pension scheme
- Free inhouse staff benefits and welfare advice
- Investment in your personal and professional development
- Annual salary review
Candidates should submit their CV and tailored covering letter by: 23:30 on Sunday 1st February 2026.
Provisional interview date will be week commencing : 09.02.2026 Interviews will be held over Microsoft Teams.
Applications submitted without a tailored cover letter will not be considered.
This post, due to its nature, duties and responsibilities, will be subject to an enhanced check by the DBS. This is funded by Myaware.
Candidates should submit their CV and tailored covering letter by: 11:59pm on Sunday 1st February 2026
Provisional interview date will be week commencing : 09.02.2026 Interviews will be held over Microsoft Teams.
Applications submitted without a tailored cover letter will not be considered.
This post, due to its nature, duties and responsibilities, will be subject to an enhanced check by the DBS. This is funded by Myaware.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Senior Support Worker is the lead practitioner within their designated intensive support domestic abuse refuge, providing day-to-day operational oversight and support to staff, volunteers and bank staff.
Working closely with the Refuge Manager and Deputy Refuge Manager, the postholder ensures the consistent delivery of high-quality, trauma-informed support to women and children fleeing domestic abuse. The role acts as the main point of continuity within the refuge, supporting staff induction, maintaining standards of practice, and contributing to a safe, stable and supportive environment.
Why work for us?
Pathway Project is an inspiring place to be, we are a charity with big ambitions and huge energy.
We have a bold new strategy and a passion for excellence in service delivery with an eye on growth.
Supported by a driven and energetic board of trustees the new Chief Executive is leading Pathway Project through their ambitious plans.
It’s a really fantastic time to join our amazing charity as we move into the next phase of our exciting journey.
We are a flexible and supportive employer, committed to the personal and professional development and wellbeing of our employees. We welcome applications from women with lived experience of domestic abuse and from minority or under-represented groups.
We offer the following benefits:
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25 days paid leave plus statutory holidays (pro rata)
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A competitive pension scheme
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Employee Assistance Programme delivered by Health Assured which offers incredible support to staff and their families
We value our colleagues and are constantly reviewing our policies and practice, looking for ways in which we can better demonstrate this. We also recognise the potential impact of working in this field and provide clinical supervision to all of our employees, whatever their role.
About Pathway Project
We are a domestic and sexual abuse service based in Lichfield & Tamworth, Staffordshire.
We offer a range of support services and run two refuges in confidential locations.
We have been operating for over 30 years helping adults and children overcome domestic abuse, and to build a future where they live in safety and are free from fear.
Since our founder, Kathy Coe MBE, created Pathway Project, we have helped over 25,000 people, with 5,814 hours of support provided in the last year.
We offer a wide range of services, including adult and children outreach and community support, mental health, wellbeing and financial advice.
We support the relatives of those who have experienced domestic and sexual violence and offer specialist counselling, advocacy and care to all who need us.
Pathway Project believes in working as a cohesive team and are service user led.
Our helpline is access to all and is open 24 hours a day, 365 days a year.
** Please ntoe we may close this application early if we receive sufficient applications**
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Communications Manager
Self- Employed Contract: £20 per hour
Contract and term: 12-month contract, with the possibility of extension
Hours: 35 hours per week
Location: Flexible hybrid working with one/two days a week in our offices in Tower Hamlets or Southwark
Start date: February2026
Benefits of working with Kineara:
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A competitive salary
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Flexible, hybrid working and locations
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An Wellbeing day entitlement of 10 days, plus bank holidays
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Personalised wellbeing support offer
Are you looking for a pivotal role which will shape the future of a CIC and charity working on key social justice challenges? Are you excited to take on a strategic post which will demonstrably improve the charity’s work with its service users, supporters and other key stakeholders? If so, we’d love to hear from you!
Kineara is looking for someone who can grow our fundraising potential and engage key stakeholders across the sector, while delivering engaging communications and outreach campaigns that demonstrate our social value and grow our support base. They will play a key role in helping Kineara develop our newly formed charitable arm, alongside our community interest company, to generate income through engaging fundraising campaigns, impact-driven communications and strategic relationship-building with existing and potential funders.
You will work closely with project managers and SLT (Senior Leadership Team) to identify how support services can reduce barriers to secure housing, work and school; prevent evictions and homelessness; and improve health and wellbeing of people facing challenges. You’ll use this understanding to motivate new stakeholders to invest in our work - whether charitable trusts, corporate foundations or individuals.
You will feel real ownership over your work and need to be self-starting, flexible and hungry to grow with an already impactful charity with a strong social mission and vision. You will be keen to understand how our work makes a difference to people and use our impact to demonstrate our social value.This role crosscuts a range of key charitable specialisms, so you may have experience working in communications and be keen to widen your skillset; you may have a background in impact evaluation; or you may have worked in fundraising or development for a non-profit. We are keen to invite candidates with a range of experience from a variety of non-profit roles and are especially interested to meet candidates who have been part of – or are ready to be part of - the strategic growth of a charitable organisation.
Why us, now? Kineara is going through exciting changes this year: as a newly registered charity, we are opening up to new avenues of finance, engagement and growth. Our most recent projects have put us at the forefront of innovative ways of delivering support to private renters, working in partnership with housing services, private landlords, solicitors and health services to envision secure housing for all. We are also a team with lived experience and are a culturally diverse, spirited and mission-focused group that takes care of each other.
Why you? You are motivated by seeing vulnerable and marginalised people thriving and you have the drive to grow the reach of our organisation so that more people in need can access our support. You have a wide skillset and open attitude, ready to learn what you don’t already know and confident to lead on your projects but understand the value of listening, collaboration and working to joint and shared ambitions.
Job Description
Communications
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Develop, contribute to and implement impact-driven and strategic communications campaigns that build Kineara’s fundraising capacity and raise awareness of the issues
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Develop brand identity for Kineara’s new charitable arm, ensuring it is consistent across all activities in the organisation, while maintaining Kineara’s overall ‘look and feel’ to ensure coherence in branding, colours, messaging, style and approach.
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Manage the creation, development, distribution of compelling, impact-driven story-telling about Kineara’s work and beneficiaries using interviews, blogs, case studies, etc.
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Use a range of platforms to distribute print and electronic content including, but not limited to, newsletters, brochures, leaflets, posters reports, e-newsletters, and Kineara’s website
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Work closely with IT and business managers to ensure smooth running of internal communications
Fundraising
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Develop positive relationships with a range of stakeholders providing funding to charities, including in the third sector, public sector, and the business sector, to raise awareness and promote our work
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Write grant and tender applications, and manage and coordinate work of external consultants supporting grant writing process where applicable
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Manage and administer online fundraising platforms, and develop accessible, persuasive campaigns for public donations.
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Work with Finance Lead on finance strategy, costings, budgets, resource allocation
Impact
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Work closely with Operations Manager and practitioners to embed outcomes, create frameworks for monitoring and evaluate Kineara’s projects; and produce yearly evaluations and Impact Report of Kineara’s services
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Use learning from impact analysis to share with team and deliver impact-driven communications and to share our social value to funders and other stakeholders.
Business
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Contribute to development of business plans and strategic decision-making, working with the CEO, Finance Lead and Operations Lead (SLT)
Person Specification
Attributes
With a strong alignment with Kineara’s values, you will be:
• An outstanding communicator who can engage, inspire and support colleagues, donors, trustees, volunteers and other stakeholders.
• Confident in promoting thought leadership to share our knowledge to develop external alliances and discuss topical issues online
• Passionate about addressing poverty and inequality, and commitment to equality and diversity
• A self-starter and a team player, with a flair for building relationships.
• Creative, enjoy innovative thinking and using your initiative.
• Adept at big picture thinking and project management, but also be able to engage with the detail to ensure projects are successfully completed.
• Comfortable with and skilled at change management and relish the strengths and challenges of a small and dynamic team in an evolving organisation.
• Analytical and reflective, but with excellent time management and ability to work under pressure.
Experience and Skills
We’d like to see a strong track record that is relevant to each of the key components of the role, although we recognise that you may have stronger experience in one or more areas. You will be able to demonstrate that you could deliver in:
• Planning, executing, achieving targets to grow income streams, including donor prospect research, developing new donor relationships, and grant writing.
• Working on effective online or offline fundraising campaigns that influence a range of stakeholders, with a reflective, creative and innovative approach.
• Using impact and outcomes to engage and promote services to funders, partners and other stakeholders.
• Developing brands and brand awareness in line with organisational objectives
• Creating communications plans in support of strategic objectives, and executing these to a high standard, reflecting and improving these to achieve greater impact.
• Familiarity with social media channels such as LinkedIn, Twitter and Facebook and solid experience of content creation and website management
• Creating and executing community, outreach and fundraising events.
• Strong IT skills and familiarity with CRM databases, MS Office, Word Press.
• Ability to put together and manage project budgets.
• Creating, developing and adapting outcomes tools such as survey, questionnaires, and focus groups
• Planning, creating and executing evaluations of projects, including creating surveys, events, questionnaires and feedback tools
• Managing communications/fundraising officers and external consultants
How to apply
To apply for the role, please send an up-to-date CV and a cover letter (up to two pages), describing how you meet the person specification. Please provide concrete examples and experience where possible, however we are open to hearing how you might develop or demonstrate these abilities or attributes if you have not yet had many years of experience in the field. You can also include:
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Why you wish to apply for this role
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Your relevant experience, knowledge and skills, based on the person specification above.
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What other qualities you have that you could bring to the role
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When you are available to begin work
Please note we will be shortlisting candidates as we receive applications and reserve the right to close the advert before deadline date if the right candidate comes along, so do send your applications sooner rather than later to not miss your chance!
We look forward to receiving your application!
Breaking barriers to secure housing, education and employment
The client requests no contact from agencies or media sales.
Managing the delivery of up to 10 intergenerational projects in Greater London, and supporting the Senior Programme Manager and Partnerships Lead with the design of our intergenerational projects through training, resources and events.
YOUR RESPONSIBILITIES:
Leading intergenerational Community and Social Action projects based in London
You will be leading all elements of the design, delivery and evaluation of up to 10 intergenerational projects, for our in person workshops. You’ll bring energy and confidence into the room whilst sensitively considering and accommodating the different needs of the participants, both younger (age groups spanning 7-17 years) and older.
Taking ownership of programme design and development
Liaising with the Senior Programme Manager, you will own specific elements of our programme development, working with participants to generate innovative ideas that enhance social inclusion. You will independently analyse feedback and proactively propose adaptations to ensure our programmes remain fresh, accessible and impactful for all age groups. You will make confident recommendations on programme improvements that advance InCommon’s charitable objects.
Designing activities to be used by different projects across the UK
You’ll be responsible for designing and sharing high quality activities and resources that can be used by other intergenerational projects in different parts of the country. You’ll involve younger and older people through co-design approaches, and draw these ideas together into beautiful, accessible resources to share.
Developing the InCommon events programme
Collaborating with the communications team, you’ll use your excellent facilitation and presentation skills to design and manage our events programme, specifically our annual Age Friendly Awards and other fundraising and awareness raising events.
Building and maintaining strong relationships with key stakeholders and programme participants.
You’ll lead on all of our communications, and drive engagement with key project stakeholders and participants, curating a wide variety of audiences with warmth, clarity and enthusiasm. Your efficient, thoughtful, professional approach will build trust and lead to close working relationships.
Contributing to the long term development of the our programmes
You will work closely with our Strategic Management Team and the Senior Programme Manager to grow our work, proactively looking for development opportunities and ways to increase our impact and meet our charitable objectives.
Benefits:
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£32,000 (pro rata of 4 days), depending on experience
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Working in a warm, friendly team based in Brixton with some remote working
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3% employer contribution to your pension
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Open to flexible working; 20 hours a week maximum
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22.5 days paid annual leave per year (pro rata) plus public holidays
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A strong commitment to personal and professional development with a training budget available
Tell us about yourself, why you want the job and why you’d be a great candidate (no more than 2 sides of A4)
Upload your CV
Opportunities for young people and older people to learn from one another, fostering mutual inspiration, growth, and a stronger sense of community
Our Second Home is the UK’s youth movement of young people with refugee backgrounds. Since 2018, we have supported over 750 young people from 53 countries to build community, develop leadership skills, and flourish into adulthood in the place they now call home.
Our work begins with transformational residential experiences, where young people form friendships, grow in confidence, and experience belonging – often for the first time since arriving in the UK. From there, many go on to take part in our Leadership Training Programme and local Youth Hubs in London and Bristol, before returning as peer leaders themselves. This cycle of engagement, growth and leadership is at the heart of our theory of change.
We are now entering a pivotal phase of our development, delivering a new 2025–2028 strategy focused on sustainable growth, deeper impact, and long-term resilience. Fundraising is central to this ambition.
The role (Read the recruitment pack for more information)
We are recruiting a Fundraising Manager to act as the organisation’s operational lead for income generation. This is a part-time role (18–24 hours per week) with significant flexibility, ideal for someone who is organised, thoughtful, and motivated by building something meaningful.
The Fundraising Manager will manage and coordinate income across five strands: trusts and foundations, major donors, corporate foundations, individual and digital giving, and statutory funding. While the role has a strong trusts and foundations focus, it offers real scope to build skills and experience across a broad fundraising portfolio.
Working closely with the CEO, a highly experienced freelance Bid Writer, and the wider team, you will be responsible for developing funding pipelines, producing high-quality proposals and applications, stewarding funder relationships, and translating programme impact into compelling narratives. You will also play a key role in donor communications, reporting, CRM management, and supporting campaigns and events.
This is a hands-on role for someone who enjoys balancing writing, relationship-building, planning and delivery – and who values doing fundraising with integrity and care.
About you
We are looking for someone with experience in fundraising (particularly trusts and foundations) or strong transferable skills such as persuasive writing, project management, or stakeholder engagement. You will be comfortable managing multiple deadlines, maintaining an organised pipeline, and working independently while staying closely connected to a small team.
You will bring strong written and verbal communication skills, attention to detail, and the ability to build warm, professional relationships with funders and supporters. Experience using a CRM system is important, as is an understanding of – or willingness to learn about – the UK voluntary sector funding landscape.
Above all, we are looking for someone who aligns with our values: putting young people at the centre, acting with rather than for, creating opportunities for leadership, and building a culture of freedom, respect and acceptance. We warmly welcome applications from people with lived experience of the asylum system.
This is a role for someone who wants their fundraising work to be closely connected to real people, real programmes, and real change – and who is excited to help shape the next chapter of a growing, values-led organisation.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Sheldrick Wildlife Trust UK
The Sheldrick Wildlife Trust (SWT) is a pioneering conservation organisation, working across Kenya to protect endangered wildlife and preserve habitats for future generations. Through projects including our world-renowned Orphans’ Project, veterinary interventions, anti-poaching operations, and community outreach, we are dedicated to securing a future for wild species. Sheldrick Wildlife Trust UK plays a vital role in supporting conservation projects, raising funds, cultivating donor relationships, and engaging supporters to sustain and build upon life-saving work in Kenya.
The Role
We are seeking a motivated, detail-oriented Fundraising Support Officer to join our UK team. This is an excellent opportunity for someone passionate about wildlife conservation, eager to learn, and looking to develop a career in fundraising and supporter care.
The Fundraising Support Officer will be central to ensuring our supporters receive the highest standard of care. Working across individual giving, corporate partnerships, trusts and foundations, and retail, the postholder will gain valuable experience in many areas of charity fundraising and supporter engagement.
Key Responsibilities
- Support to the Retail Manager, including acting as first point of contact for order enquiries, exchanges, and returns, and assisting with fulfilling orders from the charity’s online shop.
- Supporter care, to include answering email, post, and telephone correspondence, providing receipts and donor follow-up.
- Accurate recording of donations and correspondence on the charity’s CRM system.
- Support the regular giving and orphan adoption programmes.
- Assist in identifying opportunities with corporate partners and charitable trusts.
- Support the Communications team by drafting and proofreading thank-you letters, donor updates, and impact reports.
- Assist in developing and attending charity events.
- Assist with general fundraising administration and other duties as required by the team.
Person Specification
Essential:
- Demonstrable experience in building relationships with customers or stewarding supporters and donors.
- Excellent written and verbal communication skills, with a polite and professional manner.
- Strong organisational skills and attention to detail.
- Confident using Microsoft Office (Word, Excel, Outlook) and comfortable learning new systems.
- Familiarity with CRM systems and/or handling supporter or customer data.
- Experience in customer service and administration.
- Ability to work both independently and collaboratively in a small team.
- Enthusiastic, proactive, and willing to take on a variety of tasks.
- Ability to manage multiple priorities in fast-paced environment.
- A genuine interest in wildlife conservation and the mission of Sheldrick Wildlife Trust.
Desirable:
- Minimum two years’ experience in donor care or fundraising in the charity sector.
- Experience drafting written communications for a public audience.
- Understanding of the UK charitable sector and fundraising principles.
- Understanding of data protection, including GDPR.
What We Offer
- A supportive and friendly team environment.
- Opportunities for professional development in fundraising and supporter care.
- The chance to play a key role in protecting wildlife and habitats through one of the world’s most respected conservation charities.
If you believe you are well suited to the role, please send us your CV and one-page cover letter by clicking the 'Apply' button on this page. Use your cover letter to tell us about your previous experience and why you want to work for SWT UK. Applications without a cover letter will not be considered.
Early application is encouraged as we will be reviewing applications throughout the advertised period and reserve the right to close the advert at any time. All applicants must have the right to work in the UK. We are not able to support visa or work permit applications for this role. (No agencies, please).
To protect and preserve wildlife and habitats in Kenya


The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
*This post is open to female applicants only as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010. TAKE OUT IF NOT FEMALE ONLY
Stop Domestic Abuse is a trauma informed organisation; the work we do to support those effected by domestic abuse may be triggering for those with past trauma. Please only apply if you are living free from abuse. If you’d like to talk to us about this, please get in touch.
Location: Havant
Salary: £35,482 - £38,224
Hours per week: 37
Contract Type: Full Time/Permanent
Reference Number: STOPDA811
Main Purpose and Scope of the Job:
This is an exciting role in an ambitious and growing charity that supports all people affected by domestic abuse.
Working closely with the Business Development Director and Business Development Manager the Fundraising Manager will play a pivotal role in the creation, development and implementation of a robust and diverse fundraising strategy that contributes to the overarching income generation strategy, that meet both current and future operational needs
Participate in the development of Stop Domestic Abuse’s fundraising strategy and lead on the implementation and delivery of fundraising ensuring all fundraising objectives and KPI’s are met.
Identify and cultivate relationships with new, corporate partners, individual donors, major donors, foundations, and other potential supporters, increasing their awareness of SDA.
Create, launch and manage supporter stewardship and recognition programmes to ensure corporate donors and partners feel valued and engaged with the organisation, you will be key in maintaining long-term relationships.
Develop and maintain a portfolio of potential corporate and high net worth supporters through regular research and networking and attend events and meetings with potential donors.
Expand current fundraising activity to create new opportunities by promoting Stop Domestic Abuse.
What We Offer:
Time off and Flexibility:
- 25 days’ annual leave plus bank holidays (Increasing with service)
- Birthday day off
- Child’s first day of school off
- Option to purchase up to 10 additional days’ leave per year
- Flexible and hybrid working
- Protected time of up to one hour each month
Family-Friendly Benefits:
- Enhanced Maternity, Paternity, Shared Parental and Adoption leave
- IVF Leave
Health and Wellbeing:
- Westfield Health Healthcare Cashback Plan (after probation)
- Westfield Health Personal Health Insurance (after 2 years’ service)
- Employee Assistance Programme
- Eye care vouchers
- Cycle to Work Scheme
About Stop Domestic Abuse:
Stop Domestic Abuse is a proud women-led organisation supporting victims and survivors of domestic violence and abuse across Portsmouth and Hampshire. Our vision is a world without domestic abuse, and we work to ensure that it’s ‘everyone’s business.’
We provide refuge and community-based support, delivering in a trauma-informed way for adults, children and young people, tailored to individual needs. Our 19 refuges offer safe, welcoming homes, and across our services we provide one-to-one support and group activities to help improve their safety and to meet others with similar experiences. We support children process their experiences and help regain a sense of safety.
Our UP2U programmes support those seeking to change abusive behaviours, and we also offer specialist support for victims of stalking. We also deliver training to professionals, including the hair and beauty industry, to recognise domestic abuse and connect people to specialist support services.
Our Values:
Equality, Openness, Honesty, Respect for individual dignity and diversity, Empowering women and children, and Care and Compassion – are at the heart of everything we do. By committing to these values, we aim to significantly improve the lives of those we support and work towards our vision of a world without domestic abuse.
The client requests no contact from agencies or media sales.
Call for Expression of Interest
Consultant to cover maternity leave for the Project Officer, Inclusive Eye Health Project in Bulawayo, Zimbabwe
Title: Project Officer, Inclusive Eye Health Project - maternity cover
Location: Bulawayo, Zimbabwe
Anticipated Consultancy Length: Four Months
Overall objective
The purpose of this consultancy is to provide maternity cover services for a period of four months (01 April-31 July 2026) for the Project Officer, Inclusive Eye Health Project. The Project Officer leads and coordinates the implementation of Inclusive Eye Health (IEH) programmes in Matabeleland North, Zimbabwe. The role is designed to ensure effective collaboration with the Ministry of Health and Child Care, Organisations of Persons with Disabilities (OPDs), and other stakeholders to deliver high-quality eye health services in the province. Since the project is implemented in all the 7 districts of Matabeleland North Province, it is practical to have this person based in a satellite office in Bulawayo for easy coordination of stakeholders and project activities.
The Project Officer is responsible for managing daily operations, monitoring and evaluating project outcomes, supporting capacity building, and contributing to research and innovation. Ultimately, the position aims to enhance the impact and quality of Sightsavers’ programmes through strategic coordination, partnership management, and continuous improvement.
Principal Accountabilities (specific activities and end results):
Project coordination
- Support all Sightsavers supported eye health activities by providing effective management and coordination to the project to ensure the delivery of set targets.
- Coordinate all OPD related activities as part of IEH project through working with different OPD groups to ensure adherence to workplans and budget for the achievement of planned project outputs.
- Coordinate capacity building initiatives for health workers and OPDs
- Support partner teams and OPDs groups to identify and develop innovative approaches for the delivery of an inclusive eye health project in the Matabeleland North
- Coordinate the preparation of activity related reports as well as quarterly and annual reports to Sightsavers / donors as may be required.
Monitoring and Evaluation
- Support the Snr Programme Officer in monitoring project implementation in the province. Conduct quarterly project visits and follow up on outstanding issues.
- Provide support to OPD groups and steering committee during targeted outreach activities and monitoring visits to project facilities.
- Support in reviewing the evidence provided by partners for the delivery of activities and ensure proper reporting system and records are kept in place.
- The position will be responsible for guiding the overall Monitoring, Evaluation and Learning (MEL) Strategy and use of M&E methodology necessary for attaining the project goals.
- Monitor project expenditure to ensure that it is in line with the budget envelope and value for money is observed.
Representation and Networking
- Represent the Programme Manager at various meetings and discussions at relevant government Ministries and other agencies.
Research
- Coordinate the design and conduct of patient satisfaction studies to assess the quality of services provided at project facilities.
Budget and payment schedule
- It is estimated this consultancy will take in full 4 months of consultancy time.
- A total fee of USD 2,500 per month (USD$10,000) as stipulated above will be invoiced to the Client by the Consultant upon signing this agreement whereby 100% of the total claim will be paid by the 25th of each month, subject to deliverables being met.
- Withholding tax of 30% shall be charged if a valid tax clearance is not presented at the time of payment.
- Other activity charges including venue, travel to and from the hotels to activity venues, accommodation and meals will be covered by Sightsavers.
Skills and Experience
Minimal qualifications for a Lead Consultant/ Team Members
Qualifications and experience:
- Degree in Public Health, Social Sciences, or related disciplines (post-graduate degree will be an advantage).
- Extensive experience in programme/project management, ideally in an INGO setting.
- Technical knowledge of Eye Health in Zimbabwe
- Understanding of Disability Inclusive Development
- Experience in working with OPDs groups will be an added advantage.
- Experience in monitoring and evaluation and research
- Understanding of the health system in Zimbabwe
- Experience in advocacy.
Core Behaviors:
- Coordination, networking and influencing both within and outside the organization
- Communicating – Understands how their role contributes to the organization vision. Communicates confidently and effectively with colleagues and partners
- Decision-making – Gathers relevant information and uses effective reasoning to make timely decisions.
This is a varied and involved consultancy and the above is not an exhaustive list of duties or required professional skills. For full details of the background to this work, the approach, methodology, timelines, and budget, please see the Terms of Reference.
Next Steps
How to Express Your Interest
Sightsavers is committed to running a fair and transparent tender process and ensuring that all bidders are treated and assessed equally during this process. To apply for this exciting consultancy, please read the Terms of Reference carefully. You will need to upload your CV (or CVs if you are representing a team) and complete the online Expression of Interest form (EOI). The form contains a section where budget details can be added. We are also keen to receive examples of previous similar work if possible, and you will be given the chance to reference this in the EOI form.
Candidates are welcome to demonstrate their ability to match the person specification by expanding on how their experience, training and/or qualifications might have provided them with the knowledge or skills required for the role. Successful candidates will be appointed on merit.
As an Equal Opportunity Employer, we actively encourage Expressions of Interest from all sections of the community. Qualified people with a disability are particularly encouraged to express their interest.
The client requests no contact from agencies or media sales.
Purpose
Horatio’s Garden is a nationwide charity creating and nurturing beautifully designed gardens in NHS’s spinal injury centres.
The Patient Experience Manager will be instrumental in supporting patients and families use of the garden.
Along with the Head Gardener, you will be responsible for the smooth running of a thriving, vibrant garden ensuring the patient and their family are appropriately supported throughout their time in the spinal unit.
This role requires you to manage a team of volunteers and work closely with the Head Gardener who maintains the horticultural standard of the garden and delivers therapeutic horticulture sessions. You will be managed by the National Patient Experience Lead.
You will be responsible for developing and maintaining relationships with clinical and non-clinical NHS staff, corporate sponsors, funders, the Fundraising team, the Communications team and the National Patient Experience Manager.
The gardens have been beautifully designed and maintained, and the role of the garden needs to reflect an appropriate environment for patients and their families at all stages of their stay. From the initial welcome, to ensuring the contact and relationship is consistent with activities to suit their needs.
You will be responsible for developing and delivering social activities, supported by the charity’s National Patient Experience Manager and in collaboration with the wider Spinal Injuries team in Cardiff. These activities will mainly need to be held at the weekend or in the afternoons which are critical times in the garden when most patients are available and often have friends and family to visit. Currently the Events programme includes seasonal celebrations and social and craft activities. External facilitators also deliver workshops and live music performances.
This is a fantastic opportunity for a confident, proactive individual who is efficient, well organised and has outstanding communication and relationship building skills. You will need to be adaptable and friendly and confident working with a wide range of people including people with spinal injuries and their families, NHS staff, volunteers and many different teams within the charity.
Main Duties and Responsibilities
People with spinal injuries
· Develop relationships with patients and families to ensure the best experience for them in the garden at every stage of their stay
· Maintain a consistent social and arts activity programme appropriate for the current patient group, liaising with the National Patient Experience Manager and managing the volunteers accordingly
· Organise a programme of seasonal events, reflecting the needs of patients
· Work with the Impact Manager to monitor patient experience and the impact of the garden
· Ensure the garden is managed to allow the correct balance to be in place to benefit both patients and external parties (major donors, trusts, corporate groups and other visitors)
NHS staff
· Develop and maintain productive and collaborative relationships with NHS clinical teams and voluntary services
Volunteers
· Recruitment and training of new volunteers
· Manage the team of volunteers to ensure the smooth running of the garden with patient experience at its core
Fundraising and Communications
· Work with fundraising managers, Head Gardener and volunteers to develop opportunities to generate income in the garden through friends, corporate friends and third-party fundraising
· Support corporate sponsor events and fundraising opportunities
· Represent the garden and charity at key events
· Promote the local social media accounts and provide regular updates for content
· Interviews with press/media as required
Administrative
· Ensure all administrative tasks associated with the role are monitored, completed and maintained
· Manage the garden budget along with the Head Gardener
· Collate and bank donations and manage petty cash
· Assist with ensuring the garden room is kept clean and tidy at all times
· Collate data showing usage in the garden and volunteer hours
Safeguarding
· Comply with all safeguarding policies and report any concerns to the Safeguarding Lead immediately
· This post is subject to an enhanced DBS check
Assist the Patient Experience Lead with any other tasks as required.
It should be noted that the list above is intended to give an overall view of the position and should be taken as guidance only.
Please see the full Person Specification in the Job Description attached.
Essential
- Flexible and able to work to suit patient requirements
Closing date: 5th February 23.30
The first round of interviews will take place on the 18th February
The client requests no contact from agencies or media sales.