Communication officer jobs

A place to create moments that matter

Salary: FTE £30,878 per annum, pro rata (£16.97 per hour)
Location: Peterborough - fully onsite during training, moving to hybrid afterwards.
Contract: 12-month fixed term, part-time (17.5 hours per week).
Hours: 4–4.5 hours per day across 4 days (must include Monday), between 8am and 6pm, Monday–Friday.

Thousands of families across the country rely on us for a safe, affordable home. And as the housing crisis deepens, the work we do has never been more important.

It’s this belief - that everyone deserves a place to call home - that drives everything we do. Together, we find new ways to understand and champion our customers, support them and drive positive change.

For a career that means more and makes a meaningful impact on society, this is the place to be.

About the role

We’re looking for a customer focused, curious and resilient Complaints Resolution Partner to join our busy Complaints team. This is a role where you can genuinely make a difference - supporting customers when things haven’t gone as expected and helping turn difficult moments into positive outcomes.

You’ll investigate issues thoroughly, working closely with contractors and internal teams to understand what happened. Your clear, well written responses will reflect empathy, accuracy and professionalism, helping customers feel heard and supported.

You’ll be working in a fast paced environment, managing multiple cases at once and keeping customers updated throughout the process. You’ll need to work confidently to regulated timescales and ensure we remain compliant with Housing Ombudsman requirements - all while maintaining a friendly, calm and solution focused approach.

By following our policies and using your insight to spot learning opportunities, you’ll contribute to fair outcomes, continuous improvement and stronger relationships with our customers. Your work won’t just resolve complaints - it will help shape better services for the future.

If you’re empathetic, organised, a strong communicator and passionate about providing great customer experiences, we’d love to hear from you.

Salary

The spot salary for the Complaints Resolution Partner post is £15,439 per annum (FTE £30,878  per annum) for applicants who fully meet the requirements of the post. If you’re still developing some of the skills or experience, you can start at a salary 5% or 10% below the spot rate, with clear support and progression opportunities to reach the full amount.

About you

• You'll have extensive complaint handling experience in a regulated environment, dealing with stage 1 and/or stage 2 complaints including the awareness of the regulations set out by an Ombudsman.
• You'll also have exceptional customer service skills, with the ability to listen attentively, empathise with customers, and respond impartially.
• As we adhere to a regulated process with defined timescales for handling complaints, you'll be process-oriented, driven by a passion for problem-solving and ensuring issues are resolved within given timeframes.
• Strong influencing and stakeholder engagement skills are essential, as you'll collaborate with other departments to investigate circumstances and conduct thorough root cause analysis.
• Meticulous attention to detail, accuracy, and excellent verbal and written communication skills are crucial as we strive to resolve complaints with a positive outcome.

A place to build a future

We’ve got big ambitions and we’re looking for people who want to grow with us. Here, you’ll have the chance to learn new skills, shape your career, and thrive in a collaborative environment where your ideas matter.

And because we believe great work deserves great rewards, here’s what you can look forward to:

• Generous time off – 28 days holiday plus bank holidays, an extra day for your birthday, and the option to buy more.
• Health & wellbeing support – Cash health plan, Health MOTs, online GP access, gym discounts, and a dedicated volunteering day for a cause you care about.
• Financial perks – Car leasing options, salary sacrifice schemes, and exclusive discounts through our benefits platform to help your money go further.
• Future-focused benefits – Access to both Defined Contribution and Defined Benefit pension schemes through salary sacrifice, plus life assurance at three times your salary for peace of mind.
• Family-friendly policies – Enhanced parental leave, flexible working options, and support for work-life balance.
• Career development – From Stepping into Management and Management Essentials training to our Leadership Academy, apprenticeships, and more – we’ll help you grow and succeed.

We’re Committed to Inclusion

We believe diversity makes us stronger and we’re committed to creating a place where everyone feels valued, respected, and able to thrive.

Our recruitment process is designed to be accessible and inclusive, and if you need any reasonable adjustments at any stage, just let us know – we’ll make it happen.

Because this isn’t just a workplace – it’s a place to belong.

Please don’t delay in submitting your application. Where roles are urgent or we receive a high volume of applications, we may interview and conclude the process prior to any closing date indicated.

If you’re looking for a place you can make a positive difference to society, to our organisation and to your future, apply now.

Recruitment Agencies: We work exclusively with partners on our preferred supplier list (PSL) and do not accept unsolicited CVs or speculative approaches from agencies for this role.

You may also have experience in the following: Complaints Management, Resolution Advisor, Customer Service Advisor, Administration, Customer Care, Inbound Calls, Customer Service Officer, Admin Exec, Call Centre, CRM, Query Resolution, Contact Centre, CRM, Customer Service Executive, Customer Service Administrator etc.

REF-226 378

Position: Head of Service Development
Hours: Full-time (35 hours a week)
Contract: Permanent
Location: Office-based in London, with flexibility to work remotely
Salary: £65,118 per annum, plus excellent benefits
Salary Band and Job Family: Band 4

About us

We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.

Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.

Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.

Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.

About this job

This year, we’ve embarked on introducing a bold, exciting new operating model and structure to improve our services and support to help everyone affected by MS.

We’re making it easier for people who use our services to find and connect to the support they need. And we're looking at ways to make our support more accessible and personalised to meet people’s individual needs, no matter where they are on their MS journey.

We’re creating services that are flexible so that, when someone's circumstance changes, we’ll change too. As demand for our services grows, we’ll always be ready to support everyone who needs our help. 

Our new structure and our new ways of working will bring all of these services together under one delivery model launching next year. We're creating a new virtual support hub to bring together everything our community needs to manage their MS or support and care for someone living with MS.

Our Services Development team are responsible for: UK-wide service development and experience design, community development

Our Head of Services Development will be:

• leading the development and continuous improvement of our UK-wide and community-based services, ensuring they are inclusive, accessible, and aligned with organisational strategy.  And also working alongside our Digital Services Product Manager on all of our digital services.
• overseeing the full-service development lifecycle, using evidence to drive continuous improvement and ensuring that lived experience is embedded into design.
• ensuring that our new or improved services are operationally viable. Supporting our Fundraising to ensure that new services are funded.
• Developing and managing our service development roadmap.  
• With the Director of Service Development, acting as an organisational lead for coproduction / lived experience. Driving best practice and upskilling in coproduction and lived experience involvement and participation across the organisation.  

We’re looking for:

• significant experience of leading coproduction and service experience design, and ability to support others to deliver these activities.
• ability to lead organisational discussions and be an authoritative champion based on subject expertise (for coproduction, service development and innovation).
• experience of effectively implementing change and improvement across an organisation, and ability to drive continuous improvement across a department.
• experience of leading service development and managing the service lifecycle (including horizon scanning, research, coproduction, piloting and using monitoring and evaluation data to make improvements), ideally in a health or third sector setting.
• substantial experience of people management, in a team of similar size or complexity. Demonstrable ability to lead, manage and support others to deliver high-quality results.
• Proven experience in policy implementation, compliance and risk governance (and with an understanding of Safeguarding and demonstratable experience implementing Safeguarding policies).

Closing date for applications: 9:00 on Monday 2nd February 2026

Interested?

PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.

We particularly welcome applications from disabled people and or people from minoritised ethnic backgrounds.

We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application. 

Disability Confident Employer 
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.

You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.

If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.

More about our recruitment and selection process 

• The first round of our recruitment and selection process includes an interview with competency-based questions.
• Our recruitment and selection process might also include extra tasks. For example, a written or Microsoft Excel test or making a presentation.  
• We’ll let you know what the selection process will include when we invite you to interview. You can ask for any more reasonable adjustments for the interview as part of the invitation.
• You might also be invited for a second interview. We’ll let you know about this during the selection process.

More about our employee benefits:
We have a wide range of employee benefits including (but not limited to): 

Encouraging work life balance

• 39 days paid annual leave (including bank holidays), pro-rata for part-time
• More annual leave entitlement, based on length of employment
• Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us) 
• Flexible working options 

Caring for you and your family 

• Generous sick pay entitlement
• More sick pay entitlement, based on length of employment 
• Opportunity to buy and sell annual leave in each calendar year 
• Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis 
• Enhanced leave for new parents 
• Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
• Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
• 10 days paid disability leave a year, pro-rata for part-time 
• 10 days paid carers’ leave a year, pro-rata for part-time 
• Cycle to work scheme 
• Death in service scheme
• New family-friendly benefits, including paid leave:
  • In the event of miscarriage or still birth 
  • To support fertility treatments
  • For antenatal appointments for both parents

Thinking about your finances 

• Enhanced salary sacrifice pension scheme
• Discounted season ticket loan and interest-free emergency loans
• Give as you earn to support other charities of your choice before tax
• New employee portal including lifestyle savings vouchers and personal wellbeing

Enriching your life at work

• Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
• Yearly internal apprenticeship opportunities
• New, modern offices that embrace working together both in-person and remotely 
• Various opportunities to influence how we internally operate (including surveys, and focus and committee groups) 
• Active and supportive internal employee networking groups for collaboration and peer support 
• 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community) 
• 2 days paid leave a year for volunteering with other charities during normal

Safeguarding 
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.

This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.

We recognise our particular responsibility to make sure vulnerable adults and children are protected.

We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.

Your right to work in the UK 
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.

You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.

No agencies please.

The RSA is the home of ideas, turning possibility into progress since 1754. From pioneering invention and design to shaping social change, we are a place for action and connection, where people drive real change. And today this matters more than ever. 

This is a chance to lead and define the RSA’s digital presence and purpose: growing reach, deepening engagement, and helping to connect more people with “the home of ideas”. You’ll be a key member of the RSA leadership team at an exciting and crucial moment; you’ll grow and inspire a diverse global Fellowship community, and the RSA brand itself. 

You’ll lead a team spearheading all things digital, developing a fantastic website and brilliant digital activity that raises the RSA’s profile and influence, shows its vision, and brings more Fellows (members) into the fold.

If you’re someone who loves combining creativity with strategy, someone who can think big with the skills for getting hands-on, we’d love to hear from you. 

What you’ll do 

• Develop and deliver a digital strategy that supports our goals and values, including the customer journey of potential Fellows. 
• Deliver digital activity to grow awareness, engagement, and ultimately increase Fellowship. 
• Lead, inspire, and develop a cross-functional digital team, setting clear goals and fostering innovation. 
• Oversee continuous improvement of the website (including design and build done by the team). 
• Manage creation of inspiring content, from blogs and videos to social media. 
• Lead digital marketing across paid, organic, and email channels. 
• Champion accessibility and innovation in everything we do online. 
• Act as a thought leader, keeping the company ahead of emerging digital trends, technologies, and consumer behaviours. 
• Collaborate closely with creative, events and Fellowship teams, to ensure consistency of messaging and audience engagement. 
• Use data and insight to continuously analyse and evolve our digital activity – amplifying reach, impact, and relevance. 
• Define performance targets and KPIs for digital activity: including engagement, growth and Fellowship (membership) sign-ups. 

Who you are 

• A creative, strategic thinker who is comfortable balancing the big picture with hands-on delivery, from planning campaigns to creative social media. 
• Collaborative and supportive, intellectually curious. 
• Data-driven but people-focused. Cares about impact, storytelling, and results in equal measure. 

Your key experience 

• Proven experience leading digital marketing, content, and websites.
• Track record of running digital campaigns and overseeing social media channels. 
• Strong understanding of website management, UX, and digital design (you don’t need to code, but you can brief and oversee developers confidently). 
• Experience using analytics tools to track and report on digital performance. 
• Excellent communication, writing, and stakeholder management skills. 
• Experience managing budgets, agencies, or freelancers. 
• Experience with a charity or purpose-led organisation preferable. 

Early applications are encouraged – apply now! 

Inclusion at the RSA 

As a social change organisation, we believe everyone, regardless of visible or invisible difference should feel welcomed and able to contribute to creating a better future. You can read our full inclusion statement on our website. 

 

Human Resources Manager (maternity cover)

Salary: £45,000-£50,000 / year

Location: Our offices are in Toynbee Hall, East London, but we welcome applicants from across the UK who do not wish to relocate. You should be willing to travel to our London office for team and project meetings up to six times per year. Project related travel costs will be reimbursed

Hours: Four to five days a week (flexible – minimum 28 hours/ week). The Young Foundation supports a 4.5 day working week and staff work this, wherever possible (pro rata for those working less than a 35-hour week)

Contract: Up to one year fixed term contract. Start date March 2026

Benefits: 25 days annual leave plus three office closure days between Christmas and New Year. We also provide two wellbeing days per year. Staff are signed up to one of two pension schemes and access a personalised well-being budget through Better Space. All employees also have access to our Employee Assistance Programme.

About The Young Foundation

The Young Foundation is a not-for-profit organisation driving community research and social innovation. We bring communities, organisations and policymakers together to understand the issues people care about and support collective action to improve lives. We involve communities in research and innovate together to inspire positive change.

About the role

We are looking for an experienced HR professional to lead and run the HR function at both a strategic and operational level, providing expert guidance and leadership across the organisation. You will provide high-level support to the Chief Executive and Chief Operating Officer, ensuring the timely and effective delivery of HR services, both internally and with external partners.

This role is particularly suited to a confident, adaptable HR leader who can support and guide the organisation through a period of significant change, including the transition to a new CEO. You will play a key role in shaping organisational culture, embedding change initiatives, and ensuring HR strategies align with business objectives and values.

The successful candidate will combine strong operational HR expertise with strategic insight, acting as a trusted advisor to senior leaders while maintaining high standards of governance, compliance, and employee experience.

About you

We are recruiting an experienced Human Resources Manager with a strong track record of providing strategic HR leadership at a senior level, ideally within the charity or social impact sectors. You should have extensive experience in employee relations, performance management, and organisational development, with the ability to advise senior leaders and resolve complex HR issues with discretion and professionalism.

This role would suit a motivated self-starter with a passion for the work we do, someone who can work independently while also influencing and collaborating with senior teams and trustees. You will have a deep understanding of inclusive recruitment, employment law, payroll, pensions, and HR systems.

You should be a proactive, CIPD Level 7-qualified professional (or equivalent senior-level experience) with the ability to embed equality, diversity, and inclusion into all aspects of HR practice. Strong stakeholder management, strategic thinking, and the ability to turn people insights into actionable organisational improvements are essential.

 

Process

This is a two-stage application process. The first stage will involve an interview, and the second stage will consist of an interview and a potential task.

First stage interviews will take place w/c 2 February 2026 (online via MS Teams)

Second stage interviews will take place w/c 9 February 2026 (In-person at our office). There might be an opportunity for final candidates to meet the incoming CEO.

The Young Foundation is an equal opportunities employer and as part of our commitment to increasing the diversity of our team we actively encourage people from Black and Ethnic Minority or other under-represented groups to apply for this role. We positively encourage applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.

You must have the right to live and work in the UK. Applicants who require a work permit in order to take up employment will not be considered.

Job term            Permanent, Part time, three days a week (0.75FTE)

Salary                £86,400 FTE (£64,800 for 24 hours per week) plus attractive benefits

Based                Hybrid. One day in office in London SW4 and two days remote. Fully remote and international candidates will also be considered.

Reports to           Executive Director

Alliance Publishing Trust (APT) aims to facilitate the exchange of ideas among people in philanthropy working for social change. We aspire to contribute to building an effective, accountable and thriving philanthropy field by being a ‘critical friend’ to philanthropy worldwide.

To do this we produce Alliance magazine, the leading quarterly publication for philanthropy and social investment worldwide and respected in the sector for thirty years. Each issue provides a special in-depth feature on a key aspect of philanthropy and social investment, with contributors from around the world and expert guest editors as well as interviews, news and book reviews.

We also produce over 700 items of digital content per year: providing premium interviews and articles published exclusively every Tuesday; daily free-to-read news, conference reports and a space for thinking, debate and peer exchange among philanthropy practitioners worldwide; weekly coverage of climate and gender philanthropy, monthly columns and more. In addition to written content, we convene 24 events a year to discuss the latest topics in philanthropy with speakers and attendees across the globe. 

With a core staff team based in London, valued freelance support and a team of representatives around the world, we work with the leading organisations and practitioners worldwide to deliver our charitable mission. APT aims to create a culture of collective involvement where all team members can contribute to both the direction and processes of the organisation. We aim to be a fluid organisation, being able to introduce new ideas in quick time, enabling us to punch above our weight and deliver impact at a level beyond our size. We have an outstanding team in place and are in a positive period of growth as we continue to deliver our long term strategy for 2030 and begin to create plans for beyond. APT is proud to be both an accredited Living Wage Employer and 4-Day Week Employer.

Opportunity

As Alliance celebrates its 30th anniversary we are currently seeking a curious, motivated and collaborative individual to join us in the new role of Director of Philanthropy Knowledge. This externally-facing senior role would suit experienced candidates with a passionate interest in philanthropy and with a truly global mindset. Candidates should be eager to both learn about and examine philanthropic giving in all forms and in all contexts.

Building on the strong position of the organisation you will play a key role in shaping the organisational strategy and direction  in the years ahead through the knowledge and insights you will develop and maintain. To excel in this role, you will need to be able to forge positive professional relationships with senior leaders, both at large global institutions and small grassroots organisations.

Summary of main duties and responsibilities

The Director of Philanthropy Knowledge’s principal responsibilities are to keep up-to-date with the developments of the global philanthropy sector; be a proactive knowledge resource for the editorial team; build and maintain a strong network of relationships with key individuals and organisations on every continent; and to work with the Executive Director on generating philanthropic funding and support in line with APT’s strategy.

Knowledge

• Develop expansive knowledge of the global philanthropy sector, the people and organisations in that space, and to keep up with the latest trends and developments
• Maintain this knowledge through reading, research and global event attendance
• Ensure that this knowledge is built on hearing from a broad range of diverse voices and perspectives
• Share this knowledge with the in-house editorial team to help shape the editorial strategy, the publication’s understanding of the sector, and the Alliance event programme
• Share this knowledge with the sector through commentary including written contributions for Alliance and speaking at sector events

Relationship building

• Build and maintain a strong network of relationships with key individuals and organisations on every continent
• Be confident and comfortable to meet with the senior leaders of the sector to learn about their work.
• Be able to connect with leaders from a variety of cultures and contexts
• Attend relevant worldwide conferences and events to connect with key individuals and look for opportunities for how they may contribute towards Alliance’s mission. Eg; as guest editors, contributors, members of the Editorial Advisory Council, or in other forms of organisational partnership with Alliance.

Philanthropic funding & support

• Steward existing relationships with key core funders and sponsors of Alliance
• Ensure grant requirements are positively delivered in good time
• Work with the Executive Director to identify and approach potential funders – both core and project - and sponsors of Alliance
• Ensure that APT’s philanthropic support grows in line with APT’s fundraising goals to match its strategy and plans

General

• Manage a personal travel budget  to support the three core areas above
• Meet staff regularly to ensure seamless input into editorial and organisational plans
• Be an active team member, contributing ideas to the long-term development of Alliance
• Work on required tasks relating to any other APT projects

Person specification

Essential

• Excellent knowledge and understanding of the global philanthropy sector and the people and organisations active within it
• Strong existing personal network of people and organisations working within philanthropy
• Strong communication skills and a proven track record of building and maintaining positive professional relationships
• Experience of generating philanthropic support for charitable projects and stewarding the associated relationships

Desired

• High levels of organisation and ability to manage own workload
• Experience of public speaking and/or writing in a professional capacity
• Proficiency in a second language

Benefits

Alliance Publishing Trust is committed to a happy and healthy place to work. We offer extensive benefits to UK employees including but not limited to:

• Four-day work week
• Flexible working, both in terms of times and location
• Equivalent of 7 weeks of annual leave (including Bank Holidays) rising to 8 weeks depending on service
• Enhanced pension
• Life assurance
• Enhanced occupational sick pay
• Leading enhanced parental policies
• Critical illness insurance
• Health cash plan for services and items such as dental and opticians
• Monthly physical wellbeing stipend
• Mental wellbeing support app
• Interest free season ticket loan
• Interest free tenancy deposit loan
• Travel insurance
• Employee volunteering day

Application Process

Deadline for application:  Friday 06 February 2026, 17:00pm (UK time)

Please submit your CV and covering letter via the Charity Jobs portal. In your cover letter you should address your suitability for this role based on the relevant skills and experience outlined in this job description. Please also state where you saw the job vacancy.

Interviews will be held on the week beginning Monday 16 February (in-person preferred but remote options available). Shortlisted candidates will be notified and invited by email prior. We are a small organisation and only successful interview candidates will be contacted.

Anticipated start date: 11 May 2026 but open to an earlier start date should availability allow. A job offer will be subject to a right to work check and the receipt of at least two satisfactory references.

If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during application process, we'll be happy to make reasonable adjustments to enable you to perform at your best. As part of our ongoing commitment to an accessible recruitment process, applicants are encouraged to contact APT to discuss any support or assistance they may have during the application process. Please email vanessa at vanessa@alliancemagazine dot org in the first instance.

Are you an organised, detail driven multitasker who thrives in a fast paced environment? Do you enjoy keeping projects running smoothly, supporting colleagues, and making a meaningful impact through your work? If so, the Professional Standards team at the Royal College of Radiologists (RCR) wants to hear from you.

At the RCR, we support doctors working in imaging and cancer treatment across the UK and beyond. Our Professional Standards team plays a vital role in ensuring our Members and Fellows have access to high quality guidance, robust clinical audit tools, and the resources they need to deliver outstanding patient care. And now, we’re looking for a proactive Administrator to join us at an exciting and pivotal time.

As our Professional Standards Administrator, you'll be at the heart of our work providing essential administrative and Officer support across a diverse range of projects. This role is perfect for someone who loves variety, enjoys collaborating with colleagues and contributors, and takes pride in delivering high quality administrative support.

What you’ll do: 

• Manage multiple inboxes and respond to enquiries with clarity and professionalism
• Coordinate diaries and support Officers and senior staff with meeting arrangements
• Provide full secretariat support to committees and working parties, including preparing agendas, taking minutes, and tracking actions
• Support the smooth delivery of audits, guidance projects, consultations, and online events
• Help maintain accurate records, update website content, and ensure processes run seamlessly
• Juggle competing priorities while keeping a cool head and an eye for detail

What you’ll need 

• Highly organised, adaptable, and comfortable managing multiple tasks at once
• Confident communicating with a wide range of stakeholders by email and in meetings
• Skilled in using Microsoft Office applications
• Able to take initiative, respond quickly to new challenges, and maintain exceptional accuracy
• Enthusiastic about contributing to workstreams that genuinely make a difference to clinicians and patients

By joining the Professional Standards team, you’ll be contributing directly to work that supports doctors and improves patient care across the UK. You’ll become part of a friendly, collaborative team with a shared purpose, where your work helps shape national standards in imaging and cancer care.

Why join us

• Make a difference to the lives of Doctors and the specialities they work in every day!
• Hybrid working (60% working week can be done remotely)
• Modern working environment
• Equipment provided to work from home
• Generous annual leave allowance
• Excellent pension scheme
• Interest free season ticket loan and cycle to work scheme
• Employee Assistance Programme

Individual Giving and Legacy Manager (Maternity Cover)

Role Overview
The Talent Set are delighted to partner with a reputable health charity on a fantastic Individual Giving and Legacy Manager to cover a 12 month maternity contract. This position offers an exciting opportunity to lead an impactful Individual Giving Programme and support legacy giving strategies during a crucial period for the organisation.

Key Responsibilities

• Manage and develop the individual giving programmes, including development and retention strategies.
• Cultivate and maintain relationships with individual givers and legacy supporters to maximise retention and lifetime value.
• Plan and execute fundraising campaigns to meet income targets, ensuring inclusivity and accessibility.
• Collaborate with internal teams to create compelling communications and stewardship materials.
• Monitor and report on fundraising performance, analysing data to inform decision making 
• Support the transition and handover process during the maternity cover period, ensuring continuity.

Person Specification

• Demonstrated experience in individual giving and legacy fundraising
• Strong interpersonal and communication skills to engage a diverse supporter base.
• Proven ability to plan, deliver, and evaluate fundraising campaigns or projects.
• Organised, with the ability to manage multiple priorities efficiently.
• Knowledge of fundraising compliance and best practices within the charity sector.
• A collaborative approach, with a passion for making a positive impact through charitable work.

What’s on Offer
Salary: £45,000
1 day a week in the London Officer
12 Month Fixed Term Contract with ideal start date of April

How to Apply
To apply, please submit your CV demonstrating your suitability for this role by clicking the 'apply now' button (please do not apply via email). We aim to get back to all successful candidates within 48 working hours.

Commitment to Diversity
The Talent Set are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, religion or belief, sex, sexual orientation, gender reassignment, marriage and civil partnership, pregnancy and maternity, disability, or age. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.

As Finance and Operations Manager at Fight Bladder Cancer, you will play a pivotal role in shaping and building our finance and operational functions at a strategic level.

You will support all aspects of the charity’s work and development through the provision of strong financial assistance - ensuring accurate financial reporting, sales and other invoicing, bookkeeping, grant management and payroll management.

You will also take day-to-day responsibility for organisational administration. 

This role will involve close collaboration with our small team (currently 7.5 FTE) to ensure our day-to-day finance and operational requirements are met, working closely with the CEO and Board of Trustees to build greater financial resilience and strategic financial awareness within the charity.

Head of People

Age UK East London

12-month Fixed Term Contract (Maternity Leave)
Hybrid, with regular presence across East London sites
21-28 hours per week (flexible working welcomed)
Salary: £41,700 - £46,850 (pro rata) + 5% pension
Closing date: Tuesday 10 February 2026
Interview: In-person on Monday 23rd February 2026

Charity People is delighted to be partnering with Age UK East London to recruit for their next Head of People.

Age UK East London is a values-driven local charity supporting older people across Tower Hamlets, Hackney and Newham to live well, stay independent and feel connected. With around 75 staff and a similar number of volunteers, the People function plays a vital role in delivering the charity's ambitious five-year strategy and nurturing a positive, inclusive culture.

This is a brilliant opportunity to lead both HR and volunteering during a period of maternity cover, shaping systems, supporting managers, and ensuring staff and volunteers are set up to thrive.

Key Responsibilities

• Lead the People & Volunteering function, working closely with the CEO and the SMT.
• Develop and implement people plans, policies and compliance processes aligned with UK employment law.
• Provide advice and coaching to managers, supporting performance, wellbeing and employee relations.
• Line manage the Volunteer Manager and support a high-quality volunteering experience.
• Oversee onboarding, L&D, payroll liaison, DBS and right-to-work checks, and HR records.
• Lead annual people, volunteer and trustee surveys and use insights to drive improvement.
• Maintain HR systems and produce clear people data and reports for internal stakeholders.

What we are looking for

• Experience in a broad HR generalist role (e.g. Head of People, HR Manager or similar), ideally within a charity, social sector or other values-driven setting.
• Confident working knowledge of UK employment law and HR best practice, with the ability to apply this in a proportionate and practical way.
• Experience advising and supporting managers with day-to-day people issues and building constructive relationships across an organisation.
• Experience working with volunteers, for example, supporting a volunteer function, managing volunteer-involving projects and/or through lived experience of volunteering.
• Strong systems and data skills, including using HR and/or volunteer management systems and producing clear reports on people metrics (such as sickness, turnover and workforce/volunteer trends).
• Experience improving processes and systems, with the ability to identify what needs to change and follow through.
• Excellent written and verbal communication skills, with the ability to explain people issues clearly and build trust with staff, volunteers, senior leaders and trustees.

How to Apply

The application process is CV and a Supporting Statement. For more information and for the full Job Pack, please share your CV via the link below. The closing date is 9am on Tuesday 10^th February. Interviews will be in-person and will take place on Monday 23^rd February.

We want you to have every opportunity to demonstrate your skills, ability, and potential. Please let us know if you require any adjustments to ensure the application process works for you.

Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.

We are looking for an experienced administrator and grant writer who is passionate about migrants’ rights and democratic reform to start working in March 2026.

We are looking for a part-time Operations and Fundraising Manager to support our Executive Director and staff team in the day to day operations of the organisation, including office tasks, support with reporting and fundraising, diary management and administrative support.

Our organisation

Migrant Democracy Project (MDP) is building migrant power in the UK. We want all residents, no matter where they are from, to have the right to vote, use the power of the vote, and get elected to build a society rooted in justice, freedom, and solidarity. A society where migrants’ interests and needs are heard, included and represented in all levels of UK politics. 

Contract

This is a fixed term contract for 12 months (with the possibility of extension depending on future grants), £37,000 pro rata (£22,200 per year), with an early March 2026 start. We are open to this being a PAYE or contractor (self-employed) position.

Benefits include:

• 25 days of paid annual leave pro rata, plus bank holidays. In addition, the MDP office closes for two paid weeks over Christmas and New Year.

• 4% pension (3% employer and 5% employee contributions)

• Access to training and mentoring opportunities to develop in the role, if needed.

• Flexibility in working hours and TOIL.

• Central London office space.

We are looking for an administrator who can work the equivalent of 3 days per week hours flexibly, adapting to the needs of the organisation. When work is carried out by any Migrant Democracy Project employee outside normal working hours, time off in lieu is applied.

Location and working hours

Migrant Democracy Project’s office is in Vauxhall, London. Staff have daily access to the office and the team co-works from there regularly. This role can be done remotely, however, we expect the role-holder to join the team in-person for strategy days which happen every few months. 

This is part-time role at 0.6 FTE. Working days are flexible, equivalent to 3 days per week between Monday to Friday, as long as most of the hours match MDP’s usual working hours (9:30 am - 5:30 pm). The role holder can also have different working days on different weeks as long as that is communicated well in advance and noted in the team calendar.

The role is based in the UK and open to individuals with an existing right to work in the UK.

Responsibilities

We are looking for a strategic Operations and Fundraising Manager who can skillfully identify the organisational and team needs and can propose and implement solutions, ranging from project management tools, HR systems, and other systems tools. The ideal candidate will be scanning the horizon, ensuring the organisation has the appropriate policies and thinking long-term about its financial and organisational needs.

Lead the Operational Management of Migrant Democracy Project

• Review existing operational policies and procedures, identify improvements and updates, and implement them to ensure the smooth running of Migrant Democracy Project.

• Lead the development and implementation of operational infrastructure, including systems for project management to ensure efficient progress of the organisation’s objectives.

• Ensure Migrant Democracy Project is in compliance with relevant policies, including data privacy, safeguarding, risk register, and others and support the team in implementing them.

Lead on People Management and Recruitment

• Implement and manage all people and culture functions and internal processes including systems for leave, TOIL, employment contracts, and other identified needs.

• Support the Executive Director with recruitment processes, such as job vacancy promotion, sifting application forms and booking interviews.

• Ensure all members of staff, including consultants, have all their documents, including contracts and consultant agreements, up to date and that systems are in place to support the team to navigate probation and contract renewals.

Fundraising and Evaluation 

• Identify grant opportunities for the organisation, manage application deadlines and work with the staff team to support writing grants.

• Maintain MDP’s grant database up to date and manage Google Drive grant documentation folders, including supporting the Executive Director to meet funders’ requirements such as quarterly reports.

• Manage and track staff budget sheets for grants, working with the Finance Manager.

• Support the Executive Director and all team members in writing progress reports to funders, both when required and proactive updates to all funders. 

• Implement an evaluation system to be able to measure and report on outputs required by each grant.

• Liaise with MDP’s staff team to collect data for evaluation reports.

Lead on online systems for the team

• Manage MDP’s Google Drive folders, ensuring information is up to date.

• Manage staff access to shared workspaces and folders.

• Manage staff accounts, such as creating new emails and managing permissions.

• Manage MDP’s generic info inbox and direct queries to relevant staff where applicable.

• Support the Executive Director with new staff onboarding and manage their Google Suite access. 

Diary and Office Support

• Support with booking rooms and team meetings as needed e.g. team Strategy Days.

• Create a calendar of relevant MDP events for all staff and support the team’s long-term project planning.

• Manage travel and accommodation booking for MDP staff members for required events.

• Process all relevant office orders, such as printing, stationery and office equipment.

• Regularly assess office needs and proactively ensure the stocks of MDP materials (such as leaflets, business cards, etc.) are appropriate. 

Finance Support

• Work with the Finance Manager to create budget templates and monitor them regularly.

• Pay small invoices under £500 and process staff expense forms on a monthly basis.

• Manage MDP’s invoice folders and create invoices from MDP’s templates when required.

• Submit relevant invoices and receipts to Xero’s inbox.

• Manage MDP’s Soldo account and top-up expense cards for staff as appropriate.

Qualifications

We are looking for an organised and efficient Operations and Fundraising Manager with the following essential skills:

• At least three years of demonstrated experience of leading projects or teams, including managing multiple people and budgets

• Demonstrable experience in fundraising, such as grant writing.

• Excellent organisation skills, with extensive experience in project and program management, and a proven ability to plan, organise, and lead the implementation of plans and processes.

• Experience of creating systems and organisational processes that are effective, efficient, and embed and socialise them with the team and key external partners.

• Experience in project monitoring and evaluation.

• Experience using Xero, Soldo or similar software for processing invoices and expenses.

• Experience in diary management.

• Excellent knowledge using Google Suite.

• Comfortable in a start-up environment and experience working in a small team, where flexibility is required to meet emerging tasks and deadlines.

• Excellent attention to detail and communication skills.

Essential behaviours:

• Show a passion for and commitment to our values and building migrant power.

• Be able to work inclusively and build engagement and trust with people of all backgrounds.

• Show a willingness to take initiative in the pursuit of Migrant Democracy Project’s goals. Take responsibility for delivering your work to a high standard, and be able to ask for support when you need it.

• Be able to work independently and in a remote environment, whilst valuing opportunities to work as part of a close team.

• Be a good team player, able to liaise effectively with different team members and draw on people’s expertise and specialisms to make decisions and ensure progress.

• Treat Migrant Democracy Project’s staff and partners with dignity, respect and care - building strong and impactful relationships where possible.

Decision-making timeline

We are looking for the Operations and Fundraising Manager to start in early March 2026. The applications will be reviewed on a rolling basis.

Interview process

● Stage 1: shortlisted candidates will be invited for a 15 minute interview via phone or Zoom.

● Stage 2: if successful after Stage 1, shortlisted candidates will be invited for a 75 minute interview via Zoom or in-person depending on the candidate’s place of residence. This will include a practical exercise and questions about your experience. You will have an opportunity to ask us questions as well.

The Senior Support Worker is the lead practitioner within their designated intensive support  domestic abuse refuge, providing day-to-day operational oversight and support to staff, volunteers and bank staff. 

Working closely with the Refuge Manager and Deputy Refuge Manager, the postholder ensures the consistent delivery of high-quality, trauma-informed support to women and children fleeing domestic abuse. The role acts as the main point of continuity within the refuge, supporting staff induction, maintaining standards of practice, and contributing to a safe, stable and supportive environment. 

Why work for us? 

Pathway Project is an inspiring  place to be, we are a charity with big ambitions and huge energy. 

We have a bold new strategy and a passion  for excellence in service delivery with an eye on growth. 

Supported by a driven and energetic board of trustees the new Chief Executive is leading Pathway Project through their ambitious plans. 

It’s a really fantastic time to join our amazing charity as we move into the next phase of our exciting journey. 

We are a flexible and supportive employer, committed to the personal and professional development and wellbeing of our employees. We welcome applications from women with lived experience of domestic abuse and from minority  or under-represented groups. 

We offer the following benefits: 

• 25 days paid leave plus statutory holidays (pro rata) 

• A competitive pension scheme

• Employee Assistance Programme delivered by Health Assured which offers incredible support to staff and their families

We value our colleagues and are constantly reviewing our policies and practice, looking for ways in which we can better demonstrate this. We also recognise the potential impact of working in this field and provide clinical supervision to all of our employees, whatever their role.

About Pathway Project 

We are a domestic and sexual abuse service based in Lichfield & Tamworth, Staffordshire. 

We offer a range of support services and run two refuges in confidential locations. 

We have been operating for over 30 years helping adults and children overcome domestic abuse, and to build a future where they live in safety and are free from fear.

Since our founder, Kathy Coe MBE, created Pathway Project, we have helped over 25,000 people, with 5,814 hours of support provided in the last year. 

We offer a wide range of services, including adult and children outreach and community support, mental health, wellbeing and financial advice.

We support the relatives of those who have experienced domestic and sexual violence and offer specialist counselling, advocacy and care to all who need us. 

Pathway Project believes in working as a cohesive team and are service user led. 

Our helpline is access to all and is open 24 hours a day, 365 days a year. 

** Please ntoe we may close this application early if we receive sufficient applications**

Are you an experienced health writer and editor?

Do you want to use your skills to help British Heart Foundation (BHF) fund even more scientific breakthroughs and help us save and improve the lives of families and loved ones?

If so, this Health Editor role could be for you!

About the role

We want to reach and support more people with heart and circulatory conditions, helping them feel informed, empowered, and understood.

As a Health Editor, you’ll play a key role in doing this, through creating and commissioning high-quality written, audio and video content to support people with heart conditions.

You will generate ideas and produce high-quality, engaging and accurate content in a variety of formats (e.g. video, quizzes, infographics, interactive tools) across a range of channels (including web, email, print).

Collaborating with colleagues and other teams, you’ll use data and insight to inform the creation and optimisation of content; ensuring the people who need our support are at the heart of everything we do.

About you

As our ideal candidate, you bring experience of writing, editing and proof-reading content (ideally health content) and interviewing people for first-person stories and journalistic features.

With the ability to work quickly under pressure, prioritise effectively and meet tight deadlines, you have experience of creating and/or managing the creation of multimedia content (e.g., video, animation, interactive tools), working on a print or magazine product, and generating and gathering ideas for content (including by audience insight and SEO techniques).

Flexible and open to challenges, you will be great at producing high-quality, engaging and accurate content, collaborating with you team and colleagues across the business.

Able to understand complex medical or scientific materials, you will ideally have a background in health, and/or a good level of science literacy.

Working arrangements 

This role is 12 month Fixed Term Contract covering family leave. It is a part time role working 21 hours per week as part of a job share. Ideally working days would include Mondays as a cross-over day between the job share partners but we are very open and flexibility around this can be discussed.

The salary range shown is the full time equivalent and will be pro rata for part time hours.

This is a hybrid role, where your work will be split between your home and at least one day per week, on average, in our London Office. This may vary from time to time, so you will need to work in a flexible way to unlock your best work for our cause.

About Us

Our people are at the heart of everything we do. By funding research across six decades, we’ve helped keep millions of hearts beating and millions of families together. We’re investing in ground-breaking research that will get us closer than ever to a world where everyone has a healthier heart for longer.

We value and respect every individual’s unique contribution, celebrate diversity, and make inclusion part of what we do every day.

 

Our Time Charity is seeking an experienced Development Manager to help grow and embed our early help and family mental health services across the UK.

This is a senior, outward-facing role focused on securing statutory income, developing high-quality tenders, and building strong relationships with local authorities, Family Hubs and strategic partners. A key priority will be positioning KidsTime Workshops as a recognised, commissioned early help offer within local authority family support systems.

Working closely with the CEO, you will identify high-impact opportunities, navigate commissioning processes, and help ensure more children affected by parental mental illness receive timely, preventative support.

This role is ideal for someone with experience in local authority commissioning, business development or statutory income generation, who understands early intervention and wants to use their skills to create lasting social impact.

To learn more about the role, responsibilities and how to apply, please download the full recruitment pack.

The Role

Are you a driven campaigner committed to protecting access to justice and the rule of law in England and Wales? This could be the ideal opportunity for you.

We are looking for a Campaigns Coordinator who will play an integral role in delivering ambitious and high-profile influencing campaign activities and strategies by providing effective coordination, stakeholder engagement and project management support.

You will coordinate complex programmes of work and establish effective relationships with colleagues across the organisation and externally to develop and deliver campaigns that achieve our influencing objectives.

This is an excellent opportunity for someone with campaigns, communications and influencing experience looking for their next campaigning role.

What we're looking for

• Experience as a campaigns officer, or in a closely related role
• Experience developing campaign and influencing activities and strategies, collaborating with a diverse range of colleagues and stakeholders
• Demonstrable experience of effective stakeholder engagement and coordination, and working with other organisations to achieve shared campaigning objectives
• Excellent organisational skills and ability to juggle a broad range of tasks and projects independently with limited supervision

To be successful you will need to demonstrate experience of supporting complex or long-term programmes of policy influencing, campaigns or communications activity. You will be able to adopt a creative, proactive approach to deliver impact and engage a wide range of audiences and stakeholders, as well as excellent organisation and project management skills.

You will be able to build effective working relationships and collaborate with colleagues to achieve campaigns objectives.

An understanding of current political and policy developments relevant to the rule of law and access to justice, and a demonstrable commitment to responding to them, would be an advantage.

What's in it for you

This is an excellent opportunity to work with contemporary thinkers in a progressive membership organisation. The successful candidate will join a strong brand with a reputation for excellence and legal expertise, committed to promoting equality, diversity and inclusion, and a culture of trust, clarity, excellence and respect.

We offer hybrid working (minimum 2 days a week working on site), a generous flexible benefits package, a friendly working environment and the opportunity to develop your career within a professional organisation.

Please note: if you are an internal applicant, Pay Policy will apply.