Communications and engagement manager jobs

Lead a growing portfolio of support services making a real difference to people affected by gambling harm.

At Betknowmore UK, we work to prevent and reduce gambling-related harm through support, education, training and community engagement, embracing the insight and knowledge of 'Experts by Experience' alongside evidence-based approaches. As our Head of Support Services, you'll provide strategic and operational leadership across our Triage, Peer Aid, New Beginnings and Affected Other teams, and lead the development of a strong, sustainable London-based service offer that establishes our presence and reach across the capital.

Reporting to the Director of Services and leading a team of service managers, you'll ensure our services are safe, effective, person-centred and delivered to a consistently high standard, while strengthening pathways into and through support and ensuring services meet their contractual, quality and impact objectives.

What you'll be doing

• Providing operational oversight and leadership across our peer support services, with effective line management of service managers and direct reports
• Maintaining oversight of service demand, capacity, waiting times and service user pathways, and addressing operational risks and barriers to delivery
• Monitoring service performance, quality and outcomes, using data and feedback to drive continuous improvement
• Ensuring safeguarding and risk management procedures are understood and consistently applied, and that trauma-informed, person-centred principles are embedded in practice
• Ensuring staff and volunteers receive effective induction, supervision, training and development, and promoting a psychologically informed culture that supports the wellbeing of a lived-experience workforce
• Building and maintaining relationships with commissioners, treatment providers and referral partners, and representing Betknowmore UK at external meetings and partnership forums
• Managing delegated service budgets and resources, and contributing to service planning, forecasting and funding bids
• Championing lived experience and co-production, and promoting equality, diversity, inclusion and equitable access to support

What we're looking for

• We're interested in hearing from candidates who have:
• Lived experience of addiction-related harms, either directly or as an affected other
• Significant management experience within mental health, social care, addiction, recovery, peer support or a related field
• Experience leading complex support services and managing service managers or multidisciplinary teams
• Strong experience of performance management, service improvement and workforce leadership
• A good understanding of safeguarding, risk management and safe service delivery
• Experience working within commissioned or contract-funded services
• The ability to use data and evidence to improve performance and outcomes
• Strong communication, leadership and partnership-working skills, with a commitment to lived experience-led and person-centred practice

A degree-level qualification (or equivalent professional qualification) and substantial senior leadership experience in a relevant field such as mental health, public health or social care is essential. Lived experience of gambling harms, management experience within gambling harms services, experience within NHS or statutory commissioning, and knowledge of NICE guidance, CQC standards or comparable quality frameworks would all be advantageous.

Why join us?

You'll be joining a growing charity making a real difference to people's lives. This is a rare opportunity to shape the future of our support services, build our presence across London, and lead a talented, lived-experience-informed team delivering life-changing support to people affected by gambling harm.

How to apply

Please submit an up-to-date CV and covering letter explaining how your skills and experience meet the Person Specification.

Closing date: 5pm Thursday 27th August 2026

Job Description

Job Title: Senior Marketing Officer – Mass

Participation Fundraising

Directorate: Engagement & Fundraising

Team/Department: Supporter Led Fundraising

Date: August 20206

Context and Background

The NSPCC’s mission is to end cruelty to children by fighting for every childhood.

To carry out its charitable work the NSPCC relies on the fundraising support of

people across the UK for 90% of its income. Within Engagement and Fundraising

our aim is to provide maximum resources for the NSPCC, providing the best

possible supporter experience.

Mass Participation Fundraising is an important acquisition and income stream in

the NSPCC’s Engagement and Fundraising strategy, managing the delivery of a

portfolio of Third Party Events and Schools Fundraising products, as well as

stewarding supporters looking to do their own fundraising activity for the charity

(‘DIY’ fundraisers).

We are looking for a skilled Senior Marketing Officer, who will work across these

audience streams to coordinate marketing activity. This role will focus specifically

on marketing to mass audiences to reflect the breadth of audiences who take part

in Mass Participation Events. This includes parents, grandparents, professionals

who work with children, those with a personal connection to our charity, or simply

those who care deeply about children.

We are looking for a collaborative, enthusiastic marketing professional who has

experience delivering insights-driven marketing strategies that make an impact.

You’ll be a great communicator, able to build effective working relationships and

influence a range of stakeholders. You’ll be able to work independently and will

have a track record of successfully juggling multiple projects and competing

priorities to meet strict deadlines. You will also have experience working across

paid, owned and earned marketing channels.NSPCC

Job purpose

The role of the Senior Marketing Officer is to work with the Mass Participation

Team to coordinate and deliver the planning, execution and evaluation of events

fundraising marketing campaigns across all channels.

• Adopting a holistic view of all Mass Participation Team’s marketing to

ensure consistency, and will have a good understanding of how this fits with

the organisation’s strategic goals.

• Working with colleagues in the Mass Participation Team to strategically

manage the planning and coordination of events marketing across owned,

earned and paid channels, ensuring that all campaigns and activities are

integrated, informed, planned and evaluated, and that participation and

income targets are reached.

• Supporting stakeholder teams with strategic thinking during marketing

planning and delivery. This includes championing an audience-led

approach to ensure all communications targeted at mass audiences are

relevant and useful.

Key relationships - Internal

• Reports to the Associate Head of Mass Participation Fundraising

• Works closely with all members of the Mass Participation Team,

including sub-team managers and event fundraisers

• Works closely with other teams within the Engagement & Fundraising and

Brand and Marketing directorates to deliver integrated marketing plans.

Key relationships - External

• External media agency partner

• Freelance creatives – graphic designers, photographers, videographers.

EVERY CHILDHOOD IS WORTH FIGHTING FORNSPCC

Main duties and responsibilities

• Manage an integrated marketing approach across owned, earned and paid

channels to achieve participation targets and agreed KPIs, working closely with

event and product managers.

• To ensure maximum effectiveness and efficiency of mass participation marketing

activity through application of best practice campaign management.

• To take ownership of paid media campaigns for mass audiences in partnership

with our media agency partner. Tasks include the planning and optimisation of

activity across channels like pay-per-click and paid social media advertising.

• Be thorough and agile about monitoring campaign results and evaluating

campaigns, using insight to make informed decisions and determine future

marketing plans.

• To support with content creation where appropriate – this could include

copywriting, creative briefing, webpage updates, email marketing and photoshoot

coordination.

• Regularly benchmark against external fundraising marketing activity, keeping

abreast of current and emerging brand and marketing knowledge and practice and

equipping the team with knowledge and skills as appropriate.

• To work closely with staff across other departments to ensure marketing plans are

integrated and audience-led, in line with the organisation’s Supporter Centricity

Programme.

• To develop and maintain internal and external stakeholder and supplier relationships,

identifying and incorporating best industry standards and establishing best practice.

• To provide financial administrative support to budget holders, planning, forecasting

and tracking spend, and processing invoices and placing orders, in line with NSPCC

policies and procedures.

Responsibilities for all Staff within the Income Generation Directorate

• A commitment to safeguard and promote the welfare of children, young people and

adults at risk.

• To be responsible for updating databases and supporter information systems on a

regular basis in line with Data Protection legislation and NSPCC policy and

procedures to ensure all records are up-to-date and accurate.

• To actively participate in regular department and team meetings, contributing to

strategy, discussions and decisions which will be beneficial to the NSPCC's

development of fundraising activities.

• To maintain an awareness of own and others' Health and Safety and comply with the

NSPCC's Health and Safety policy and procedures.

• To take personal responsibility for keeping up to date with NSPCC work to end cruelty

to children, including securing updates on project and service developments and

general NSPCC news and also ensuring that the fundraising teams do likewise.

EVERY CHILDHOOD IS WORTH FIGHTING FORNSPCC

Person specification

1. 2. 3. 4. 5. 6. 7. 8. 9. 10. Proven experience delivering complex, multi-channel marketing

campaigns from planning through to delivery and evaluation, ideally in the

charity, not-for-profit or public sector

Highly developed written and verbal communication skills to deliver ideas

and activity updates to a range of stakeholders, and audiences, in a clear,

inspiring and confident way.

Well-developed ability to build, manage and develop relationships with

internal and external stakeholders in order to achieve and influence

project outcomes

Knowledge of digital and offline engagement and marketing techniques,

including digital media, social media, content marketing, email marketing

and paid advertising.

Excellent understanding of and empathy with the motivations of

supporters, and experience of working with clearly defined audience

segments.

Excellent understanding of recruitment and retention marketing

techniques, in order to achieve ambitious participation targets.

Well-developed numeracy skills to facilitate recording, interpreting,

analysing and presenting performance data to a range of stakeholders,

including those without a strong foundation of marketing knowledge.

Passionate about audience-led marketing that improves supporter

experience, with a personal commitment to the NSPCC’s values and

safeguarding principles.

Ability to plan and manage your own work, identifying conflicting demands

and establishing clear priorities to meet agreed objectives with a

willingness to work flexibly.

Proven ability of demonstrating initiative and creativity to achieve desired

outcomes.

EVERY CHILDHOOD IS WORTH FIGHTING FORNSPCC

Safer Recruitment

As an organisation, we are committed to creating and fostering a culture that promotes

safeguarding and the welfare of all children and adults at risk.

Our safer recruitment practices support this by ensuring that there is a consistent and thorough

process of obtaining, collating, analysing and evaluating information from and about candidates

to ensure that all persons appointed are suitable to work with our children and adults.

The recruitment and selection of our people will be conducted in a professional, timely and

responsive manner and in compliance with current employment legislation, and relevant

safeguarding legislation and statutory guidance.

Our principles:

• Always seek to recruit the best candidate for the role based on merit including their

skills, experience, motivation and competencies. Our robust recruitment and

• selection process should ensure the identification of the person best suited to the role

and the organisation.

• Committed to diversity and equality of opportunity and will interview all applicants

(internal and external) who self-declare at application as having a disability and who

• meet the minimum requirements in the person specification of the vacancy they are

applying for.

• We will make reasonable adjustments at all stages of the recruitment process in order

to enable successful candidates who declare disabilities to start working or

• volunteering their time with us.

• Any current member of staff or volunteer who wishes to apply for vacancies and is

suitably qualified will be considered and addressed fairly and objectively based on

their merit.

• As an organisation committed to safeguarding, we will ensure all under 18's joining the

organisation will have ongoing risk assessments to ensure their role and

• activities are safe and appropriate.

• All documentation relating to candidates will be treated confidentially in accordance

with the GDPR legislation.

We are hiring a Global Marketing Manager to take incredibly powerful, true stories from the Persecuted Church and turn them into world-class campaigns and marketing assets that fundraising offices around the world can use to grow.

Join a global ministry and use your marketing expertise to amplify the voices of persecuted Christians and bring the stories of the Persecuted Church to life for audiences around the world. You will shape campaigns that inspire prayer, advocacy and support, influence a worldwide network across cultures, and lead marketing at a global level.

WHAT THE GLOBAL MARKETING MANAGER ROLE INVOLVES

• Leading the development and delivery of core fundraising and marketing resources – social media, web, email, film, magazine, direct mail appeals, major donor proposals, and church and volunteer resources – providing creative direction, project management and quality assurance throughout.

• Overseeing the creative concept development process for global fundraising and marketing campaigns, providing strategic input and creative direction.

• Line managing a team of two Marketing Project Managers, and building relationships with marketing and communications leads across our 25 global offices.

• Managing corporate brand guidelines and giving guidance to our fundraising offices and international specialists on brand execution.

• Managing the marketing budget, monitoring expenditure and ensuring cost-effective delivery of marketing activities.

• Planning and managing the end-to-end delivery of marketing projects, including schedules, creative briefs and stakeholder engagement, and evaluating performance through usage and campaign response data

• Staying at the forefront of strategic brand and marketing thinking, and bringing best practice in from the wider charity sector.

• Supporting new markets development, with a particular focus on effective digital communications, plus ad-hoc support for major donor relationships.

WHAT YOU WILL BRING

• Significant experience in integrated marketing communications environment; a charity background is highly desirable.
• A track record of delivering complex projects and programmes with significant outcomes, ideally in church or supporter engagement.
• Experience applying brand strategy, positioning and execution to grow engagement , and of working with agencies and freelance specialists. 
• Good working knowledge of Adobe Creative Suite (particularly InDesign , Photoshop and Premier Pro), with the ability to review and edit creative assets for quality and accuracy.
• Strong organisational skills, able to run multiple projects at once without losing quality or pace.
• A collaborative, cross -cultural communicator, equally comfortable leading a team and building relationships across a global network.
• You have excellent written and verbal English communication skills and can engage effectively with diverse audiences.
• A genuine, active Christian faith and a real passion for the persecuted church — this is not incidental to the role, it is central to it.

OUR OFFER

• Working at Open Doors means that you are actively involved in serving the worldwide Persecuted Church. We offer you a permanent, full -time position within a supportive, professional team. You will report to the Global Head of Marketing & Campaigns and line -manage two Marketing Project Managers. 
• The role is remote friendly and open to candidates worldwide. As you will work with colleagues across continents, being in a Central European time zone helps bridge Asia and the Americas, but it is not essential.
• Salary will depend on experience and location .

Help residents feel informed, supported and confident throughout vital building safety and remediation projects. Join Peabody's Resident Engagement and Compliance team and make a real difference by delivering exceptional customer service, clear communication and positive outcomes for our communities.

We're looking for a passionate and proactive Remediation Resident Engagement Officer to be the trusted link between residents, contractors and internal teams during fire remediation and building safety works. This is a rewarding opportunity for someone who thrives on building relationships, resolving complex issues and ensuring residents remain at the heart of every decision.

In this role, you'll act as the primary point of contact for residents throughout their remediation journey, providing reassurance, managing enquiries and complaints, and ensuring people are kept informed every step of the way. Your ability to communicate clearly, demonstrate empathy and build trust will be key to delivering an excellent resident experience.

Working closely with teams across Home Ownership, Housing Management, Asset Management, Legal and Fire Safety, you'll support the delivery of remediation programmes while helping ensure compliance with relevant legislation and regulatory requirements. You'll maintain accurate records, monitor project information, assist with leaseholder and landlord certification processes, and contribute to service improvements through data analysis and resident feedback.

This role would suit someone with experience in housing, resident engagement, leasehold services, property management, customer service or compliance who enjoys working in a fast-paced environment and managing a varied workload. You'll be organised, solutions-focused and confident building relationships with a wide range of stakeholders.

What you'll bring:

• Excellent customer service and relationship-building skills.
• Experience handling complex enquiries, complaints and escalations.
• Strong organisational skills with the ability to manage competing priorities.
• Confidence maintaining records, databases and compliance documentation.
• Excellent written and verbal communication skills.
• A proactive, resident-focused approach with great attention to detail.
• Knowledge of housing, leasehold services, compliance or building safety practices would be advantageous.

At Peabody, you'll be part of an organisation committed to creating safe, sustainable communities and delivering outstanding services to residents. Whether you're seeking a permanent opportunity or a fixed-term role, this is your chance to contribute to a high-profile building safety programme while developing your career in a supportive and purpose-driven environment.

Apply today and help us make a lasting difference to residents' lives by ensuring they feel heard, supported and informed throughout every stage of their remediation journey.

About the PVRI
We’re a small charity with a global reach and an important purpose: to reduce the burden of pulmonary vascular disease (PVD) with a particular focus on pulmonary hypertension (PH) - a serious condition that can lead to heart damage and trigger symptoms like breathlessness, chest pain, fatigue, poor growth, fainting, and light-headedness. PH can reduce both quality of life and length of life, but it isn’t widely recognised or well-understood.

We aim to improve clinical care, education, and PVD research. To do this, we bring together an international network of thousands of clinicians, scientists, academics, and industry partners supported by our small team based in Bermondsey, London. Together, we deliver conferences, e-learning, and an academic journal, raise awareness of PVD, and encourage collaboration in research.

About the role
We are seeking a Marketing & Events Officer to help the charity achieve its mission by growing its international profile, driving membership, increasing engagement and income through delivering great marketing, webinars and event communications.

PVRI's events are delivered collaboratively across the charity, and this role acts as the key coordination point for event communications, delegate engagement and webinar delivery. No two days are the same. One day, you might be writing content for our website, emails, newsletters, or social media channels, and the next, you might be welcoming respected speakers and attendees to one of our international scientific webinars.

A key part of the role is supporting marketing and comms for our face-to-face events and working with the team to provide on-site support. These include our annual global scientific congress (often held towards the end of January in a different city around the world) and our biennial symposia (which usually take place in June, usually in the USA or Europe).

Our staff team are not scientists or medical experts – but we are skilled at warmly facilitating and uniting the global scientific and medical expert community. We are seeking someone who has excellent communication and organisational skills, is comfortable with complex medical terminology, genuinely cares about our mission, and will bring energy, skills and commitment to this exciting role.

If this sounds like you, we can’t wait to hear from you!

What we can offer
We offer a 35-hour working week and flexible working, a positive learning culture, international travel, and opportunities for you to learn and grow in your role. And for those who prefer hybrid working, we’re based in a vibrant, sociable office space close to London Bridge and Borough Market.

PVRI celebrates diversity and is committed to equality and inclusion in our recruitment practices and ways of working. If you’re excited about our mission and can bring talent and enthusiasm to our cause, we’d love to hear from you.

How to apply
To apply for the role, please send us your CV and a supporting statement (max 850 words) outlining what you could bring to the role and referencing the person specification. Please send these, together with the Equalities Monitoring Form, to Katie Corris by 09:00 on Monday, 07 September.
 

PVRI is a registered charity, number 1127115.

Summary of some of the main duties for full details and how to apply visit the website link provided.

•Lead the development and delivery of integrated marketing campaigns across HOME’s full artistic, engagement and membership programme, working collaboratively with internal teams and external partners.
•Collaborate with the Head of Digital to plan and deliver integrated campaigns, ensuring messaging is consistent across digital and physical channels and guided by audience insight. 
•Lead the development of campaign messaging and positioning, ensuring clear, consistent and compelling communications tailored to HOME’s target audiences across different artforms and initiatives. 
•Partner with the Head of Digital to design and deliver multi-channel marketing campaigns across HOME’s entire programme, ensuring they meet or exceed income targets and contribute to audience growth. 

•Work closely with the Head of Digital to apply audience insights and segmentation in campaign planning and creative delivery. 
•Lead HOME’s media buying. Plan and manage out-of-home advertising strategies, ensuring creative alignment, timely delivery, precise targeting and budget control. 
•Be the lead for HOME Communications, Manage HOME’s relationships with PR agencies and build successful relationships with media partners and influencers. 
•     Manage freelance marketers and designers – briefing, negotiating and overseeing delivery. 
•Collaborate with visiting companies, artists, producers, funders and distributors to maximise shared marketing opportunities and ensure strong promotional presence. 

Team: Marketing and Communications

Reports to: Director of Audiences

Responsible for: 3 People

Join a small global team where you'll organise and oversee our UK-based coaching and leadership programmes for education and non-profit leaders. From responding to new enquiries, launching programmes and setting up online learning journeys, to building trusted relationships with senior stakeholders, you'll need to be hands-on and able to prioritise across multiple workstreams. In return, you'll get genuine variety and ownership of your work, a friendly and supportive team, and opportunities to work with new digital tools and platforms and help us pioneer AI-powered ways of working from the ground up. 

About BTS Spark

BTS Spark is the social impact and education practice of BTS, a global professional services firm which specialises in supporting organisations to develop their leaders and build the people capabilities to deliver effectively on their strategies. Our mission at BTS Spark is bring that expertise to help education and non-profit leaders do their best work, building stronger organisations and a better world.

We provide expert 1:1 leadership coaching, powerful group experiences and bespoke team and organisational development programmes, all designed to enable profound and highly impactful learning. To date we have worked primarily with schools, colleges and multi-academy trusts, but we are now actively seeking to grow our work within higher education and the non-profit sector.  Whilst most of the work delivered by our UK hub is with UK-based organisations, we also deliver programmes elsewhere in Europe and manage several international programmes.

Our UK core team is small — just our Director and our Programme Manager — supported by wider BTS colleagues, our global BTS Spark team and a network of 30+ UK-based coaches and facilitators.

Job Description 

Working closely with our UK Director, but with a significant degree of independence, you'll support almost every part of our UK operations:

• Plan and enable smooth programme delivery — allocating coaches and facilitators, scheduling group sessions, and managing logistics for face-to-face events
• Set up and launch coaching and leadership programmes on our digital platforms, and use Claude and other AI tools to speed up routine tasks like data entry, reporting and client updates
• Act as a trusted first point of contact for clients, managing relationships, delivering briefings and platform demos, and preparing data-led impact reports
• Handle new enquiries, follow through with quotations and information, and support business development and proposal writing with the Director
• Help grow our profile — co-ordinating social media content (particularly LinkedIn), updating our website, building landing pages, and supporting our alumni and marketing campaigns
• Forecast income, keep our financial systems up to date, and manage letters of engagement, purchase orders and invoicing requests.
• Provide occasional live support for virtual workshops, and executive assistant support to the Director

The balance of your week will shift through the year, with programme launches taking priority at times and more space for development work during school holidays. A key priority is to make full use of our AI capability (especially Claude) to speed up our processes and free up more time for the relationship-building and engagement work that matters most. This is something we’ll support you to build into your working practice from day one.

We're looking for candidates with the following attributes:

Essential:

• A strong, sustained track record in programme planning and project/operations management
• Confidence managing relationships with senior education and non-profit leaders, with excellent, professional customer service skills
• Excellent written communication and proof-reading skills, with sharp attention to detail
• Strong organisational skills and the ability to prioritise across multiple workstreams
• A proactive, can-do attitude and comfort working independently
• Strong financial literacy and experience with CRM/database systems (e.g. Salesforce, Hubspot)
• Enthusiasm for digital tools and AI assistants, and intermediate Microsoft Office skills
• Flexibility for occasional calls outside business hours with North America and Australia-based colleagues

Desirable:

• Experience working in or closely with the education sector
• University graduate-level education

Benefits

• 25 days' annual leave, plus bank holidays and a Christmas–New Year office closure
• 5% matched pension and life insurance
• Private medical insurance
• Free access to a wellness coach and healthcare app (video GP appointments, mental health and nutritional consultations)
• Cycle to work scheme

See attached job description for further details.

Application Process

Please apply with an up-to-date CV and a supporting statement (max. 2 sides) showing how you meet the knowledge, skills and experience above. Applications without a supporting statement will not be considered.

We review applications on a rolling basis, so please apply as soon as you can. The closing date for applications is 12 noon on Tuesday 1st September.

Initial interviews for shortlisted candidates will be held on a rolling basis until 4th September.

Final interviews will be held in London at the BTS Offices on 10th and 11th September.

About Action for Pulmonary Fibrosis

Action for Pulmonary Fibrosis (APF) is the UK’s leading patient charity dedicated to improving the lives of individuals and families affected by pulmonary fibrosis. Our mission is underpinned by values of compassionate, bold, expert and collaborative. We believe in creating a supportive environment in which both our employees and beneficiaries can thrive.

Founded in 2013 by people affected by PF and clinicians, APF has grown into a respected national charity rooted in community and evidence. We provide trusted information and support, help a growing network of support groups, campaign to improve access to care and invest in research to bring hope of new treatments. APF strives to be an organisation of equity and inclusion, welcoming people from all backgrounds – our team and volunteers aim to reflect the diverse communities we serve.

We have just launched an ambitious five-year strategy (2025–2030), co-created with the PF community, which focuses on expanding support, transforming care, and accelerating research. This strategy marks a step change with a clearer focus, stronger delivery model and greater ambition to ensure no one faces pulmonary fibrosis alone.

Role purpose

The Senior Challenge Fundraising Officer will lead the delivery and growth of APF’s third-party and mass participation challenge events portfolio.

This role exists to significantly grow income and participation by managing end-to-end third-party challenge events, developing community-facing charity-owned fundraising products and delivering excellent supporter stewardship

Working closely with the Head of Fundraising and colleagues across Communications, Services and the Operations Team, you will increase recruitment, empower supporters to raise ambitious funds, and create journeys that encourage long-term engagement with APF.

Success in this role means more people fundraising for APF, raising more income and feeling valued, supported and inspired to stay connected to our mission.

Key Responsibilities

1. Grow participation in third party

• Manage the full lifecycle of third-party and mass participation challenge events, from planning and recruitment through to stewardship and re engagement.
• Develop and execute creative marketing strategies to boost participation and attract new event participants.
• Draft engaging promotional content that inspires and engages our supporters in collaboration with the Communications team.
• Promote third-party events proactively across relevant channels and networks.
• Work with the wider Fundraising team to improve and refine the stewardship journey for challenge participants to maximise the participant experience.
• Identify and pursue opportunities to grow participation in new and existing events.
• Attend key events as required, managing on-the day logistics and volunteer coordination.

2.  Community Product Development

• Work with Head of Fundraising to shape and improve APF’s fundraising offer and remote products.
• Test and refine new fundraising concepts that increase accessibility and broaden participation.
• Work collaboratively across teams to ensure our community fundraising products align with wider campaigns and strategic priorities.

3.  Income growth and fundraiser mpowerment

• Inspire participants to achieve ambitious fundraising targets through engaging, creative communications.
• Develop and enhance fundraising materials, including participant packs and digital resources to support our fundraisers.
• Use insight and sector trends to identify opportunities to boost event visibility and maximise fundraising efforts.
• Monitor fundraising performance to ensure we’re meeting targets and delivering strong ROI on our challenge activities.

4. Stewardship and re-engagement

• Foster personal connections with supporters through thoughtful, tailored stewardship that keeps them engaged and feeling valued.
• Create clear re-engagement plans to encourage repeat participation and long-term loyalty.
• Collaborate with wider Fundraising and Services teams to support acquisition and ensure our supporters have a smooth, high-quality supporter journey.
• Represent APF publicly when required, acting as a confident ambassador for the charity at events and in public settings.

5. Data, insight and compliance

• Support on the management of CRM data to enable accurate segmentation, performance tracking and reporting.
• Monitor recruitment, participation, income and ROI to help inform future planning and improvements.
• Maintain up-to-date knowledge with GDPR regulations and compliance and ensure personal data is handled responsibly and securely.
• Work closely with the Governance and Operations Manager to ensure our fundraising activities are fully compliant with GDPR and the Code of Fundraising Practice.

How to apply

Please apply via CharityJob or submit a CV and a covering letter (maximum of two pages) highlighting your skills and suitability to the role, reflecting the key responsibilities in the job description.

Crisis is the national charity for people experiencing homelessness. We have embarked on our 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it.

Help shape the future of ending homelessness. This is an exciting time to join our Philanthropy and Development team.

We are in the private phase of a £30m campaign to acquire 100 homes, providing stable housing for people experiencing some of the most severe forms of homelessness – with philanthropy providing the seed capital to demonstrate that a different approach to housing is possible. At the same time, we are delivering a bold ten-year strategy that aims to see the beginning of the end of homelessness by 2034.

High Value fundraising – including philanthropy - will play a central role in making our vision a reality, giving fundraisers the opportunity to build relationships with philanthropists to advance some of the most significant and ambitious areas of Crisis' work.

We've invested in the foundations that help fundraisers succeed, including strengthened prospect research, stewardship and supporter engagement functions, enabling relationship fundraisers to focus on developing and growing high-quality donor relationships. You'll join a supportive and ambitious team with clear priorities, strong leadership and a genuine commitment to collaboration, learning and development. For someone who enjoys building meaningful partnerships, working strategically and helping to shape the future of high-value fundraising at Crisis, this is a particularly exciting moment to come on board.

About the role

As Senior Philanthropy Manager, you will build and manage a portfolio of high-value supporters, securing five and six figure gifts that help drive lasting change for people experiencing homelessness. You will develop meaningful, personalised relationships with donors and prospects, creating bespoke opportunities for engagement and inspiring long-term support.

Working collaboratively across Crisis, you will identify new funding opportunities, build a strong prospect pipeline, and develop compelling proposals and engagement opportunities that connect donors to our ambitious vision. We are bold in seeking new opportunities, collaborative in how we work across teams, impactful in our approach to fundraising, and equitable in ensuring every supporter can play a meaningful role in helping end homelessness.

About you

• You're an experienced relationship fundraiser with a track record of securing significant gifts (at the five and six figure level) and managing high-value donor relationships.
• You enjoy building new connections and have experience of using moves management techniques to develop prospects into committed long-term supporters.
• You're strategic, organised and motivated by achieving results, with experience managing portfolios and fundraising targets.
• You're a skilled communicator who can build trust and credibility with a wide range of people.
• You are creative and able to think strategically, acting independently to develop excellent relationships with supporters and prospects.
• You enjoy working collaboratively and developing strong relationships across teams.
• You're inspired by Crisis' mission and excited by the opportunity to help deliver an ambitious vision to end homelessness.

Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions, we encourage you to apply.

We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds.

Working at Crisis

Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness.

Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We’ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness.

As a member of the team, you will have access to a wide range of employee benefits including:

• A competitive salary. Please note our salaries are fixed to counter inequity and we do not negotiate at offer stage.
• Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy.
• Pension scheme with an employer contribution of 8.5%
• 28 days’ annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave.
• Enhanced maternity, paternity, shared parental, and adoption pay.
• Flexible working around the core hours 10am-4pm
• Wellbeing Leave to be used flexibly
• And more! (Full list of benefits available on website)

Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career.

When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.

How do I apply?

Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications.

Closing date: Tuesday 1 September 2026 23:55

Interview process: Competency-based interview + presentation task.

Interview date and location:

First round: Wednesday 9 and Thursday 10 September via Microsoft Teams

Second round: Monday 14 September in person, London E1.

AI in Job Applications

We understand some candidates use AI tools when applying. Whilst we welcome the use of technology to support clear communication and structure, we want to learn more about you, so please ensure that your application reflects your own skills, knowledge and experiences

Summary for full details and how to apply please visit our website with the link provided.

1. Working closely with the Head of Creative Engagement to deliver HOME’s year-round Creative Engagement offer for young people, schools and communities.

2. Lead multiple Creative Engagement film projects, be part of working groups, and collaborate with colleagues to ensure that the engagement programme links directly to and is part of HOME’s overall programme – as directed by the Head of Creative Engagement or CEO.

3. Lead the BFI Film Academy North, holding relationships with core partners and stakeholders. Implementing effective project management and embedding best practice to ensure set outcomes and outputs are delivered in a timely manner.  

4. Recruit, contract, liaise and supervise freelance artists, filmmakers and other creative practitioners engaged in the delivery of projects.

5. Effectively manage project budgets, regularly reporting to the Head of Creative Engagement.

6. With a high level of project administration, manage time and resources and implement effective administration processes in order to produce high-quality work.

7. Develop opportunities and shape pathways to careers for young people and communities. Supervise the BFI Intern and BFI Apprentice.

8. Maintain a working knowledge of and participate in regional and national engagement and film networks, to keep up to speed with developments in the industry.

9.  Work with the Marketing and Communications team to ensure work is effectively promoted. Regularly writing copy and providing content for social media and updating the website in order to raise the profile of HOME’s Creative Engagement work at a local and national level.

10. Work with HOME’s Development Team to identify and support fundraising and reporting when needed.

SOS UK is looking for a Project Manager to deliver our engagement work with a focus on our Climate Action Fund programme – Student Energy Action for Life (SEAL).

Role details

Location: Home working in (or close to) London, Midlands or Manchester

Working patterns: 1 FTE (35 hours per week) with typical working times between 9am and 5pm, Monday to Friday. The role includes weekly travel with early starts and late returns, and approx. 6 overnight stays a year. 

Salary: Starting salary £32,289 per annum, rising to £36,843, plus London Weighting of up to £3,655 pro rata where applicable. We also provide up to a 6% pension contribution and life assurance.

Contract: Fixed term until December 2029

Closing date for applications: 31st August 2026 at 11.59pm

Interview dates: 14th September 2026 (TBC). All interviews will be held online.

About the role

This role will be primarily focusing on our Climate Action Fund programme – Student Energy Action for Life (SEAL), with opportunity to contribute towards our wider engagement programmes. SEAL has a twofold vision; to support students navigating the home energy system and to improve access to student energy efficient properties via landlord engagement and student campaigning. 

Key responsibilities include:

• Engage, maintain and develop strong relationships with key stakeholders particularly landlords and students' unions, as well as students, volunteers, universities, local authorities, and other key organisations. 
• Support landlords, student letting agencies and students’ unions to improve the energy efficiency of student accommodation, focusing on implementing energy efficiency initiatives, advice and support.
• Plan, design, and deliver engaging training sessions to a variety of audiences.
• Provide support for students’ union officers and other student campaigners working on housing energy efficiency campaigns, including the design and implementation of a national student home energy campaign.
• Support with the creation and management of sector wide student energy efficiency advisory groups including a home energy efficiency network, student advisory group and stakeholder advisory group.
• Contribute to the development and delivery of programme resources and communications, including social media and website updates. 
• Recruit, coordinate, and support student volunteers including line management of student staff when required.

Please read a full description of the role’s responsibilities and person specification (knowledge, skills, attributes, qualifications and experience) in the role profile.

Introducing SOS UK

SOS UK is a UK based charity transforming education so people protect the climate and nature.

Our education system helped cause the climate and nature crisis, but now we’re making it the solution. We are fighting to make sure everyone develops a commitment to protecting the earth and puts it to work – whether it’s at school, university or in their careers.

By empowering students and educators to build a better world, we can transform the lives of generations to come. In just a few years we have developed unstoppable student leaders. Behind these leaders every step of the way is the SOS UK community making sure students don’t have to fight for change alone. We unite people from every background, inside and outside education, because protecting our earth matters to each and every one of us.

We have an exciting opportunity for an Individual Giving Manager to help grow support for the Royal Shakespeare Company. Working closely with the Head of Individual Giving, you will develop and deliver fundraising campaigns that inspire audiences to become members, patrons and donors, while ensuring our supporters receive outstanding stewardship and engagement opportunities.

Reporting to the Head of Individual Giving, your key areas of responsibility will include:

• Developing and delivering individual giving campaigns to recruit, retain and upgrade donors, members and patrons.
• Planning and managing integrated fundraising activity across digital, direct mail, telephone and face-to-face channels.
• Creating compelling supporter journeys that encourage deeper engagement and long-term support.
• Managing donor stewardship, communications and exclusive supporter experiences, ensuring every interaction reflects the RSC's values.
• Working collaboratively with colleagues across Development, Brand & Audiences and Communications to deliver effective fundraising content and campaigns.
• Monitoring campaign performance, analysing supporter data and using insights to improve future fundraising activity.

To be suitable for this role, it is essential that you have:

• Experience of managing successful Individual Giving, Membership or Patron fundraising programmes.
• Proven ability to plan and deliver multi-channel fundraising or membership campaigns that achieve income and engagement targets.
• Strong understanding of donor acquisition, retention, stewardship and supporter journey development.
• Experience of using CRM systems and fundraising data to analyse performance and inform campaign decisions.
• Excellent project management and organisational skills, with the ability to manage multiple priorities and deliver to deadlines.
• Outstanding written and verbal communication skills, with the ability to build strong relationships with supporters, colleagues and external partners.

The RSC's Development department is split between Stratford-upon-Avon and London, with the Individual Giving team based in Stratford-upon-Avon. This position will be based in Stratford-upon-Avon, with occasional travel to London.  

This role is a full-time, permanent position working 35 hours per week, Monday to Friday. You will be required to work in the office or on site for a minimum of 3 days per week. Due to the nature of our work, occasional weekend and evening work may be required.

Application Process

All applications should be made online using the RSC website. 

The closing date for applications is midnight on Monday 31 August.

First stage interviews will be online on Friday 4 September, and second stage will be in person on Thursday 10 September.

About the RSC

The RSC strives for excellence, and values creativity, inclusivity, sustainability, collaboration, and accountability. 

We can offer great benefits and aim to create a welcoming, supportive environment which is happy, healthy and safe. We place great importance upon developing a diverse, highly motivated and energised workforce to help achieve our priorities. We put our values at the heart of everything we do.

We are committed to building a diverse workforce and welcome applications from allindividuals.

We believe that safeguarding children and adults is everyone's responsibility, and everybody working at the RSC has a duty to place safeguarding at the heart of their work. We welcome candidates who will support and advocate the RSC's environmental objectives continuing to improve our sustainability work and actions both on and off stage.

The Royal Shakespeare Company (no. 212481) is a registered charity.

Are you passionate about racial justice and supporting young Black people to thrive?

Our Youth Employment Manager role is an exciting new opportunity to lead on Poetic Unity’s innovative Employment programmes, which makes up one of our three priority areas: Mental Health, Employment and Education. This role, forming part of our Senior Leadership Team, will play a critical role in supporting thousands of Black young people across the UK to access safe, inclusive and empowering employment opportunities - changing culture and reshaping systems.

Key responsbilities 

- Be responsible for the development and management of the Chief Operations Officer Senior Leadership Training (COO SLT) - an innovative training programme for 10 Black young people to achieve the skills required to thrive in positions of senior leadership

- Be directly responsible for the management of the annual Cultural Leaders programme - a 12 month employment programme for 5 Black young people each year, working across different areas of Poetic Unity and with partners across the sector to develop transferable skills.

- Design, implement and manage The Blueprint - a national framework of best practice for the employment of Black young people in creative organisations

- Ensure all Employment programmes are effectively meeting the needs of the target demographic and are aligned with Poetic Unity’s strategic Vision

- Ensure all Employment programmes are effectively meeting the objectives and funding goals as outlined in associated funding requirements

- Be responsible for the effective monitoring and evaluation of all Employment programmes

- Be responsible for programme budget and finance management, working in line with awarded funding allocations and following all documentation protocols. 

Person specification 

- At least 2 years experience in leadership, people and project management roles, preferably within the charity sector

- Proven track record of effectively managing programmes and services, including programme development, implementation, and evaluation. To hold the knowledge, skills and confidence to bring programmes to life, oversee and manage their efficiency and deliver against outlined project goals and funding requirements

- Experience in project finance management, including keeping to budgets, managing over or underspend, and maintaining required evidence for efficient fund management

- Strong background in operational management - programme impact and evaluation, risk management and programme development

- Experience in stakeholder engagement, relationship management, and advocacy, with the ability to represent Poetic Unity effectively at various levels and build strong, sustainable partnerships to support the programme goals and our strategic vision. 

About us

Poetic Unity is a Black-led charity committed to addressing systemic racism and its impacts on children and young people’s mental health, education and employment. We use poetry and social action to cultivate joy, connection and empowerment across our communities. Based in Brixton and founded in 2015, we have since worked with over 60,000 young people across the UK in communities, education, cultural spaces and prisons. 

As a Black-led charity working towards racial justice, we strongly welcome applications from people with lived experience of racism. We are also particularly interested in applications from women and people from and/or with knowledge of our local Brixton community.

If this role sounds of interest to you please read full job description below with more details and how you can apply

Deliver life-changing STEM experiences. Build partnerships. Shape the future workforce.

• Looking for a role where no two days are the same?
• Want to combine event delivery, stakeholder engagement and youth development in a career with real purpose?
• Join EDT as a Delivery Officer and help thousands of young people discover exciting opportunities in STEM, education and future careers.
• As a Delivery Officer, you'll be at the heart of inspiring the next generation through engaging programmes, industry partnerships and memorable learning experiences.
• This is a fantastic opportunity for an ambitious Delivery Officer to join a respected national charity during an exciting period of growth and transformation.

Why Join EDT?

At EDT, our values aren't just words. They shape everything we do.

• Passionate about creating equitable access to STEM careers
• Dynamic in our response to a changing world
• Collaborative with industry, educators and communities
• Respectful of young people's potential and lived experiences

What You'll Be Doing

• Deliver engaging STEM programmes, workshops, events and experiences for schools, colleges and industry partners
• Take ownership of programmes from planning and coordination through to delivery, evaluation and reporting
• Build and maintain strong relationships with schools, teachers, industry mentors and external stakeholders
• Represent EDT as a professional and engaging Delivery Officer at face-to-face, residential and virtual events
• Inspire and engage large groups of young people through confident presentations and interactive learning experiences
• Manage programme data, CRM records, participant feedback and reporting to support continuous improvement

Please refer to the Job Description for the full list of responsibilities and person specification.

Who We're Looking For

• Experience delivering programmes, projects, events or activities within education, youth engagement, outreach, STEM or community environments
• A confident presenter who can motivate, engage and inspire young people
• Strong stakeholder management and relationship-building skills
• Experience coordinating events, workshops, programmes or educational activities
• Passion for creating opportunities and improving outcomes for young people
• Willingness to travel and occasionally support overnight or residential programmes

What's In It For You?

• Salary of £27,300 to £32,400 depending on skills and experience
• Hybrid working with flexibility built into the role
• 25 days annual leave plus bank holidays
• Up to 10% employer pension contribution
• Life insurance worth three times annual salary
• Wellbeing support and employee benefits

Location

• Hybrid working
• Office base in Southampton or Welwyn Garden City
• Travel across the South of England, including London and South Wales
• Home working, office working and delivery on partner sites
• Occasional overnight stays required

Why This Role Stands Out

• As a Delivery Officer, you'll be delivering inspiring experiences directly to young people.
• As a Delivery Officer, you'll work with schools, employers, universities and industry leaders.
• As a Delivery Officer, you'll help shape programmes that influence future careers and aspirations.
• As a Delivery Officer, you'll see first-hand the impact your work has on young people's lives.

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