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About Us
Birmingham and Solihull Women’s Aid have for over 45 years supported women and children with services around domestic violence and abuse. Could you be a part of our team as we continue our mission to end domestic violence and abuse?
The region’s leading charity in tackling violence against women and girls, BSWA offers a helpline, webchat, drop in and and community support as well as emergency accommodation in six refuges across the area.
Projects supports women in the criminal justice system, in healthcare settings, and throughout the community, offering support to women and children experiencing domestic violence. Alongside this, we also have staff offering training and consultancy to businesses and health and social care professionals alike, raising awareness on gender based violence issues.
We seek like-minded women to join our enthusiastic team of workers, all of us passionate about the vital and valuable work we do to support women and children who have experienced domestic abuse, and tackling the wider issues of violence against women and girls.
Key Responsibilities -
To support and engage young women (and their children) in refuge and in the
community, who have experienced abuse, through group and individual activities,
involving them in the evaluation and development of the service.
Experience Required -
Of developing and delivering creative ways of engaging with young women
Of organising and running one to one and group activities with young women and children.
Of developing and maintaining effective working relationships with external agencies
Of working within safeguarding guidelines to protect and promote the well-being of children and vulnerable adults.
Benefits
31 days annual leave (excluding bank holidays)
Up to 6% matched pension contribution
Free access to Employee Assistance Programme
Life Assurance scheme while in employment (a lump sum of 4 times salary)
Cycle to Work scheme
Health Cash Plan scheme available to all employees from day one
Successful candidates may have the opportunity to work under hybrid working arrangements, subject to the role and to the terms of our Hybrid Working Policy
BSWA is a Disability Confident Employer. We want everyone to have equal chance at being considered for our jobs. Should you be unable to submit your application online and would prefer an alternative method, or you are experiencing another barrier to completing your application, please contact our recruitment team via our website.
These posts are covered by a Genuine Occupational Requirement (Schedule 9; Equality Act 2010) and women only need apply.
The closing date for receipt of completed applications is at 12 noon on Wednesday 9th September. Interviews will take place weeks commencing 21st and 28th September.
We support women and children affected by domestic violence and abuse.



The client requests no contact from agencies or media sales.
Help Shape the Future of Rivers in the North East
Tyne Rivers Trust is seeking an ambitious and inspiring Head of Philanthropy & Partnerships to lead the growth of our fundraising, strategic partnerships and philanthropic income at an exciting moment in our development.
As a thriving environmental charity, we work to protect and improve rivers for wildlife, communities and future generations. Following our expansion in 2025 to include the Northumberland river catchments, we are entering a new phase of growth and impact across the North East.
This is a rare opportunity to join our Senior Leadership Team and play a pivotal role in securing the funding, partnerships and support that will enable us to deliver lasting environmental change.
About the Role
Working closely with the CEO, Chief Scientist & Technical Director and wider leadership team, you will lead the development and delivery of Tyne Rivers Trust's philanthropy, fundraising and partnership strategy. You will cultivate and steward high-value relationships with major donors, trusts and foundations, corporate partners, statutory bodies and other key stakeholders, helping secure sustainable income and long-term investment in our work.
You will also lead and grow our partnerships across the Tyne and Northumberland catchments, ensuring we build strong collaborations that maximise environmental and community impact. As the Trust continues to expand, you will help position TRT as a leading environmental charity and trusted delivery partner across the region.
Key Responsibilities
Lead Strategic Partnerships
Develop and strengthen relationships with businesses, funders, public bodies, charities and community organisations.
Lead the strategic development of catchment partnerships across the Tyne and Northumberland.
Identify and develop new partnership opportunities that support our mission and growth.
Drive Fundraising and Philanthropy
Develop and deliver our fundraising strategy and income diversification plans.
Build a strong pipeline of major donors, trusts, foundations and corporate supporters.
Secure significant funding to support TRT's long-term sustainability and growth.
Develop compelling cases for support and partnership investment opportunities.
Create and deliver innovative fundraising initiatives and campaigns.
Champion Impact and Influence
Lead partnership communications and impact reporting.
Develop compelling stories that demonstrate the value and impact of TRT's work.
Support profile-raising activity and strengthen the Trust's reputation across the North East.
Ensure partnership activity aligns with organisational priorities and strategic objectives.
Lead and Inspire
Provide leadership to a growing philanthropy and partnerships team.
Contribute as a member of the Senior Leadership Team.
Foster a culture of collaboration, innovation and continuous improvement across the organisation.
About You
We are looking for an experienced fundraising and partnership professional with a proven track record of building successful relationships and securing significant income.
You will bring:
Experience developing and managing high-value partnerships and stakeholder networks.
Significant experience designing and delivering fundraising strategies.
A strong track record of securing six-figure funding from a range of income streams.
Experience working with trusts, foundations, major donors and corporate partners.
Experience leading and developing teams.
Outstanding communication, influencing and relationship-building skills.
The ability to identify new opportunities and turn ideas into investment and impact.
Why Join Tyne Rivers Trust?
This is an opportunity to make a genuine difference to some of the UK's most important river catchments while helping a successful and ambitious charity achieve its next stage of growth.
We offer:
Flexible and hybrid working.
A supportive and dedicated team.
Opportunities for professional development.
A senior leadership role with significant influence and autonomy.
The chance to improve rivers, nature and communities across the North East.
This role is made possible with The National Lottery Heritage Fund. Thanks to National Lottery players, we are strengthening our team and increasing our capacity to protect and restore rivers across the region.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Founded in 1860, Providence Row is a specialist homelessness charity working in East London and the City, deliberately operating at the most acute end of the homelessness spectrum.
The charity reaches around 1,200 individuals (annually) with the most deep-rooted needs; people whose interlinking mental and physical health, and trauma and substance use challenges mean they often struggle to access mainstream support. Providence Row provides a wide range of Crisis and Progression services including showers, meals, advice & support, health and wellbeing services, drug and alcohol harm reduction, psychotherapy, a hospital discharge service, and learning, training and work-readiness programmes, amongst others. In 2025/26, we supported 1,270 people through 36,313 tailored interventions.
About this role
We have some ambitious income targets over the next few years to help deliver our bold plans in support of our increasing numbers of complex and vulnerable clients.
If you have experience of delivering against an annual fundraising target of up to, or exceeding, £150k and want to help more people experiencing homelessness to have access to vital, and, often life-changing, services like our award-winning physical and mental health programmes, then we can’t wait to hear from you so you can tell us more about how you meet the criteria detailed in the Job Description and Person Specification, enclosed with this Job Ad.
There are many opportunities for the right candidate to develop in the role while working independently and as part of a committed team by using your excellent creativity, written, verbal and persuasion skills to secure and steward partnerships with existing and new supporters, alongside the Head of Philanthropy, and wider fundraising team.
We are keen to receive applications from people with a minimum of 3 years’ experience in fundraising and partnership development and who want to take their skills to the next level by helping further grow our Trusts and Foundations partnerships, as well as those with other similar supporters including Livery Companies, so we can continue responding to the needs of our clients and the evolving homelessness emergency.
If the above sounds like a good fit for you and you felt motivated and excited to join our small, fun, dedicated and impactful Fundraising and Marketing Team, then we would love to hear from you.
Research shows some people, especially women and marginalised groups, may hesitate to apply unless they match all the criteria. However, we want to assure everyone that we encourage applications from all individuals, regardless of whether they fulfil every point in the job description. Your unique perspective matters to us – please apply with confidence.
Benefits
To apply
Please upload your CV with a covering letter, detailing how you meet the job specification by Friday 21 Aug 2026 at 23:30.
Interviews
Please note that we may interview on a rolling basis and therefore encourage early applications.
Providence Row is a charitable company limited by guarantee registered in England and Wales; company number 07452798 registered charity number 1140192.
We tackle the root causes of homelessness to help people get off, and stay off, the streets.



The post holder will undertake a broad range of facilities management, maintenance, compliance, health and safety, customer service and administrative duties across multiple sites, ensuring that all buildings are maintained to a high standard and statutory compliance obligations are met.
The role combines practical maintenance skills with excellent customer service and strong organisational ability, supporting the day-to-day operation of three busy community facilities.
Building Operations
Planned Maintenance
Undertake general maintenance including:
Facilities Compliance
Carry out and record routine statutory compliance checks including:
Health & Safety
Security Responsibilities
Customer Service
Administrative Responsibilities
Cleaning Responsibilities
General Responsibilities
Please apply with a 2-page cover letter
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Age UK Wandsworth is a local, independent charity that works to promote the wellbeing of all older people in the London Borough of Wandsworth. We offer a variety of services with the goal of helping older people to #AgeWellinWandsworth. Our charity is consistently growing, so we are creating this new role to support our CEO with social media, marketing and organising events.
The role will suit someone who is calm, mature, professional, organised and creative and will be comfortable working directly with a creative and curious CEO committed to transforming the charity’s online presence.
What we can offer you:
You'll be joining a vibrant workplace where no two days are the same, working as part of a small, supportive team that is committed to making a positive difference in the community. You'll benefit from an experienced leadership team, collaborate with kind and caring colleagues who genuinely work together, and even have the company of a friendly hypo-allergenic office dog.
Due to the nature of the work that we carry out, our staff work from our office, day centre and in the community. Therefore, please note that unless it is otherwise stated, all roles advertised will require the successful candidate to work on-site.
Employee benefits:
Our mission is to help older people to age well in Wandsworth.

The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About us
Greyhound Rescue Wales (GRW) is Wales’ leading charity dedicated to rescuing, rehabilitating and rehoming greyhounds and lurchers. Founded in 1993, we have spent more than three decades championing the welfare of sighthounds and working towards our vision: a Wales without greyhound racing, where every greyhound and lurcher has a home and receives the best possible care.
In April 2026, after 25 years of determined campaigning to improve welfare and regulation within the racing industry, legislation to ban greyhound racing in Wales was finally passed. This landmark achievement marks the beginning of a new chapter for GRW as we expand our reach and capacity across the UK to ensure every greyhound leaving the racing industry has a rescue space, medical support and rehabilitation on the journey towards their forever home.
To help us grow sustainably and strengthen our long‑term impact, we are now seeking to develop our fundraising team with the creation of a Sponsorship and Individual Giving Officer. This role will play a key part in increasing and diversifying our income, enabling us to rescue, rehabilitate and rehome even more dogs during this pivotal moment in our charity’s history.
Role
Greyhound Rescue Wales is seeking a motivated and compassionate Sponsorship and Individual Giving Officer to grow and steward this important income stream. This role will nurture, develop and manage our corporate and individual giving programme, including legacies, ensuring our supporters feel valued and informed.
As part of our Income Generation Team, you will work closely with the Head of Fundraising, Trusts & Foundations Officer and Community & Events Fundraiser to help deliver an annual income target of £400K+.
You’ll take ownership of a varied portfolio of corporate relationships, membership and donors, whilst developing new partnerships and individual giving, including development of our legacies programme.
Please see attached the full job description and person specification
We work for a Wales without greyhound racing, where every greyhound and lurcher has a home and receives the best possible care.
The client requests no contact from agencies or media sales.
The post holder will undertake a broad range of facilities management, maintenance, compliance, health and safety, customer service and administrative duties across multiple sites, ensuring that all buildings are maintained to a high standard and statutory compliance obligations are met.
The role combines practical maintenance skills with excellent customer service and strong organisational ability, supporting the day-to-day operation of three busy community facilities.
Building Operations
Planned Maintenance
Undertake general maintenance including:
Facilities Compliance
Carry out and record routine statutory compliance checks including:
Health & Safety
Security Responsibilities
Customer Service
Administrative Responsibilities
Cleaning Responsibilities
General Responsibilities
Please apply with a 2-page cover letter
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Title: Head of Operations
Responsible to: CEO
Hours: 35 hours per week
Salary: £45,000 - £48,000 FT (depending on experience and qualifications)
Based: Willesden, NW10 2JR; Haringey borough (including Hornsey, N8 9LP and Tottenham Hale, N17 9FU) + other locations if required
Contract: Permanent (subject to continuation of funding)
Please Note: Enhanced DBS check will be required
JOB OVERVIEW
Do you want to work for an organisation that makes a real difference, every day, to people from all walks of life? Do you want to use your operational management experience to have a tangible impact in the community? This is an exciting opportunity for an experienced team leader looking to take on a meaningful new career challenge to join the Brent Irish Advisory Service (BIAS) as Head of Operations.
The Head of Operations oversees all of BIAS’s projects, managing a small, high-performing team of project coordinators and frontline advice and community-support staff to ensure that we provide the highest-quality service to our clients. You will need to have demonstrable team-management experience, strong people and communication skills, and a willingness to take a hands-on approach to project delivery, along with excellent organisational and strategic abilities to ensure that projects are delivered sustainably, effectively and efficiently.
In 2025, BIAS expanded its successful Brent-based advice service and active ageing clubs into Haringey borough. The Head of Operations will take the lead on further building and developing the new services in Haringey, ensuring that we replicate our excellent quality of service, strong record of positive outcomes and loyal service-user base.
This is a key role within the BIAS senior leadership team, which will give you the opportunity to have a direct impact on shaping the organisation’s future strategy and direction.
KEY WORK AREAS AND MAIN DUTIES
Staff management
Project management
Quality and service delivery
Operational leadership
These are the basic duties required of the Head of Operations. However, it is necessary for all staff to be flexible and you may be required from time to time to perform other reasonable duties which are required for the efficient running of the organisation. We will also offer training opportunities to support your career development.
Candidates must be eligible to work in the UK. This role will be based in our advice offices and club venues in Willesden and Haringey but there may be some options for flexible working (e.g. one day per week from home). Occasional evening or weekend work may be required.
ABOUT BIAS
BIAS is a local charity which has supported England’s largest Irish community in Brent for almost fifty years. We deliver our support through our welfare and housing advice service, our active ageing clubs, our volunteer project and our befriending scheme. We raise over £2 million in extra income for the most vulnerable and disadvantaged every year and have over 7000 attendances at our club services. BIAS has recently expanded into Haringey borough and has exciting plans to further develop its project scope and geographical reach, supported by sustainable and diversified grant funding, including from Ireland’s Emigrant Support Programme.
HOW TO APPLY
To apply, please submit a CV and cover letter. The deadline for applications is 29th August 2026 but we encourage candidates to apply as soon as possible as interviews may be carried out on a rolling basis.
The client requests no contact from agencies or media sales.
About The Connection at St Martin’s
We believe that no one should have to sleep rough on London’s streets, and that everyone should get the support they need to find a place to call home. We get to know every person we work with, understanding what they need to recover, helping them build on their strengths, and supporting them to find their own way home. Help us make London a city where no one sleeps rough on our streets.
London’s diversity is its biggest asset and we strive to ensure our workforce reflects London’s diversity at all levels. We welcome applications from everyone regardless of age, gender, gender identity, gender expression, ethnicity, sexual orientation, faith or disability.
We particularly encourage applications from candidates with lived experience of homelessness who we believe are an essential asset in our sector.
We are committed to being an inclusive employer and welcome the opportunity to consider flexible working arrangements.
About the Role
The Street Engagement Team works across the West End/Westminster with people experiencing street homelessness and interconnecting needs (substance dependency, mental/physical health, criminal justice involvement, unclear immigration status etc.). This is done by delivering a support offer that is person-led, wrap-around, and focussed on building relationships by meeting people where they are at.
Working with the Service Manager, you will manage a team of staff and support the development of a team that is dynamic, innovative, and responsive to the changing needs of the wider environment and the people that use The Connections services. The services operational delivery will include a range of functions that are both street based and building based, such as outreach and in-reach, casework, supporting the wider delivery of CSTMs functions such as essential services, and managing and developing partnerships that supplement the support offer we have for the people that use our services.
You will have substantial experience in delivering person-led, psychologically, gender and culturally informed services to people who are street homeless. You will have the personal credibility to build confidence in the wider community and with partnerships. You will be both strength-based and solution-focused, developing and enhancing the service with a commitment to embed coproduction. You will also be committed to the values of CSTM (Curious, Safe, Together and Motivated) and will be able to champion approaches that are aligned to this (trauma informed, pre-treatment, harm reduction etc.)
Through compassionate and proactive management, you will help build a high performing, well organised and creative team who are passionate about supporting very vulnerable people away from the streets and getting their needs met.
Salary: £41,599 - £45,097 (Spine Point 26-30)
Closing Date: Wednesday 9th September
Interview Date: Tuesday 15th September
Our Benefits
We are a London Living Wage employer
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Alex Project is Spectra's specialist sex worker support service. We provide outreach, advocacy, online engagement, community development and research activity with sex workers across London.
As our team continues to grow, we are looking for a compassionate, strategic and community-minded leader to join Spectra's Senior Management Team as our new Head of Sex Worker Support Services.
This is an exciting opportunity to shape and develop a well-established service that combines frontline support, community engagement, partnership working and research. You'll work alongside a committed team of staff, volunteers, partners and community members to ensure that sex workers across London can access high-quality, accessible and non-judgemental support.
About the role
The Head of Sex Worker Support Services provides strategic leadership for the Alex Project and is responsible for the overall direction and development of the department.
The role includes:
About you
We're looking for someone who combines strong leadership skills with a commitment to the rights, wellbeing and self-determination of sex workers.
You will have:
We particularly encourage applications from people with current or previous lived experience of sex work or transactional sex, and from people with experience of peer-led community support.
About Spectra
Spectra is a health and wellbeing organisation with a strong LGBTQ+ heritage. We work with people from marginalised communities across London, including LGBTQ+ communities, sex workers, young people, and people living with or affected by HIV.
Our values are grounded in lived experience and community participation. We aim to be inclusive, accessible, anti-oppressive, supportive, emotionally aware and community-driven in everything we do.
The client requests no contact from agencies or media sales.
Financial Accountant | Temp (Part Time) | £200 - £225 per day Umbrella Co | London | Hybrid
For a well-known charity in central London, we're recruiting an interim Financial Accountant until the end of February 2027 on a 3-4 day a week part-time basis. This role will lead on monthly balance sheet accounts, identify and correct ledger errors, and assist the Financial Controller with continuous improvements to the month-end process. The interim Financial Accountant will also support the Accounts Payable team with journals and PO system errors, reconcile payroll control accounts, and intercompany as well as sales ledger reconciliations and fixed assets.
Main Duties:
Person Specification:
________
As an employer, we are committed to ensuring the representation of people from all backgrounds regardless of their gender identity or expression, sexual orientation, race, religion, ethnicity, age, neurodiversity, disability status, or any other aspect which makes them unique. We welcome applicants from all backgrounds to apply and would encourage you to let us know if there are steps, we can take to ensure that your recruitment process enables you to present yourself in a way that makes you comfortable.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Festival Administrator will provide practical, hands-on support to volunteers and the wider Festival team in the run-up to and during Limmud Festival. The role will focus on coordinating and responding to the needs of participants and volunteers, helping ensure the smooth and effective delivery of the event. Limmud Festival 2026 takes place in the Midlands from 25–30 December 2026 and the Festival Administrator are expected to be at the event.
The client requests no contact from agencies or media sales.
Service Delivery Administration Manager
We are seeking an experienced and highly organised Service Delivery Administration Manager to lead the Administration Hubs in the Midlands and South East Localities.
Position: 000044 Service Delivery Administration Manager
Location: Home-based, Midlands or South East Locality. However, frequent travel will be required as part of this role (may include team meetings or other work-related meetings)
Hours: Full-time, 35 hours per week
Salary: Circa £33,500 per annum
Contract: Permanent
Benefits: 25 days’ annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Health Cash Plan, flexible working opportunities available.
Closing Date: Sunday 13 September 2026
Interview Date: 8 and 9 October 2026 . Interviews will be held via video conferencing. Please let us know if this will present any challenges when you email your application.
The Role
Reporting to the Service Support Lead, the Service Delivery Administration Manager will work to ensure the Administration Hubs are delivering high-quality administrative support to Locality Impact service delivery teams.
Key responsibilities will include:
About You
You will have:
This role requires frequent travel to provide face to face 1:1s, Admin Hub team meetings and wider management meetings. The teams you will be line managing are based in the Midlands and South East Locality. Candidates must be able to demonstrate how they can meet this requirement of the role
To fulfil the role, you must be a resident of the UK and have the right to work in the UK.
Applications
To apply you’ll be redirected to the organisation website where you can download the full role profile. You’ll need to submit a CV and cover letter demonstrating how you meet the person specification detailed in the role profile, and what you bring to the role in terms of your skills and experience.
If you are applying under the Disability Confident scheme, please indicate this in your supporting statement when applying for the role.
Stroke Association
Finding strength through support
The Stroke Association is the only charity in the UK providing lifelong support for all stroke survivors and their families. We provide tailored support to tens of thousands of stroke survivors each year. This support includes one-to-one and group support, funding vital scientific research into stroke prevention, acute treatment, recovery and long-term care, and campaigning to secure the best care for everyone affected by stroke.
We’re here for stroke survivors and their loved ones, from the moment they enter the new and frightening post-stroke world, supporting them every step of the way as they find their strength and their way back to life.
It’s only thanks to the generosity of our supporters and donors that we can provide vital support.
Stroke Association is driven by our ambition to improve the lives of everyone affected by stroke. This means we’re determined to create an equitable and inclusive workplace that benefits from the difference, and thrives on the diversity, of our people. Guided by Our approach to solving inequity in stroke, we are prioritising listening to, and learning from, lived experience across our charity.
We are working to improve the representation of this lived experience at all levels within the Stroke Association and we are eager to recruit applicants from a variety of communities and backgrounds. We are keen to receive applications from people affected by stroke, people of colour, members of LGBT+ communities, and disabled people because these identities and experiences are underrepresented and would add enormous value to how we work.
We are a Disability Confident employer, and we are making great progress focusing on flexible working, reasonable adjustments and access to work. Our charity has a variety of staff network groups and we're committed to continuously improving our diversity and inclusion efforts. If you have questions, or access needs, we’re happy to discuss any support and adjustments we can make throughout the recruitment process so that you’re able to contribute your best in a way that meets your needs.
You may also have experience in areas such as Service Delivery Administration Manager, Service Delivery Admin Manager, Service Administration Manager, Service Admin Manager.
Please note this role is advertised by the recruitment agency acting for the client, Not For Profit People. #INDNFP
Role overview
Shine supports a community of over 15,000 members living with spina bifida and/or hydrocephalus, including 10,000 adults (25+).
You will be delivering high-quality support and creating opportunities for adults living with spina bifida and/or hydrocephalus and their carers, supporting Shine members to lead healthy, independent, and fulfilling lives by improving condition management and fostering connections within the Shine community.
This role will focus on adults (25+), you will be primarily working within the Adult Services Team. However, there will be occasions when you will work across age groups to ensure the best outcomes for our members.
The role is home-based and ideally you will live within an hour commute of London, within Essex, Kent or Sussex as you will be attending clinics in London and the Southeast as required. There would be occasional travel required across wider areas and nationally including attendance at events, conferences and meetings at our head office in Peterborough.
The role is full time 35 hours per week, Monday - Friday with working core hours 9am-5pm with some flexibility to cover events evenings/weekends.
Key Responsibilities
Deliver innovative support across your region to improve health, social, and emotional outcomes for members.
Attend specialist clinics to engage with members and professionals.
Provide information, advice, and guidance to our adult members and carers, including hard-to-reach communities.
Support members to access benefits, services, and resources that promote financial stability, health, and independence.
Refer members to Shine’s Health team, internal specialists, or external agencies as appropriate.
Develop age-specific groups and peer support networks to reduce isolation and encourage social interaction.
Recruit and support Shine volunteers.
Contribute to regional and national events (face-to-face and virtual) based on member needs and interests.
Represent Shine at conferences, provide information, raise awareness among professionals, external organisations, and the public through presentations and training.
Promote Shine membership to individuals with relevant conditions.
Maintain accurate records using Shine’s CRM (Salesforce database).
Collaborate with colleagues across services, fundraising, marketing to identify opportunities for sustainability.
Maintain an up-to-date directory of contacts and share relevant information internally.
Undertake administrative tasks and other duties as required.
Other Core Requirements of Working for Shine
Ability to travel across designated areas.
Demonstrate flexibility and willingness to work outside core hours when required.
Ability to work from home and manage lone working effectively.
Self-motivated, with strong initiative and ability to work independently and as part of a dispersed team.
Full Enhanced DBS check, UK Right to Work and satisfactory references required.
Benefits to working at Shine:
Competitive salary: Review due April 2027
Regular working hours, and no shift work (some very occasional weekends or evenings)
3% pension contribution
25 days annual leave plus bank holidays, with additional discretionary leave between Christmas and New Year
Additional annual leave awarded for ‘long service’
Opportunity to purchase additional annual leave
Broadband allowance for home-based roles
Life insurance after 12 months’ employment
Access to our Employee Support Programmeand Mental Health First Aiders
Support to learn and develop
Shine is a Disability Confident employer and will offer guaranteed interviews if a disabled applicant meets the minimum criteria for the job.
If you would like to discuss the role with our Deputy CEO, Gill Valentine, please contact to arrange a convenient time for a call.
To apply please submit your CV and supporting statement, which should outline your interest and explain how you meet the role criteria.
We understand that you may wish to use AI tools to help you with some aspects of your application but we do expect tailored applications which are personalised to your experiences and not generic applications which are completely AI generated. We encourage candidates to be transparent about AI usage in their applications.
Providing specialist advice and support for spina bifida and hydrocephalus



Context of role:
The Outreach Officer plays a key role in raising awareness of services, strengthening community
partnerships and supporting the delivery of high-quality bereavement support activities across the
region. The postholder will engage with local networks, coordinate events, and support volunteers while ensuring effective monitoring, reporting and continuous improvement.
This role sits initially within Shropshire, Worcestershire and Herefordshire, but will expand to support phase 3 of the expansion which will include the West Midlands, Warwickshire and
Staffordshire.
Key responsibilities:
Support Service:
1. Event Coordination and Delivery
1.1: Coordinate and deliver regular community engagement activities, including; coffee mornings and
support events.
1.2: Organise and facilitate regular wellbeing and social activities, such as; walks or group sessions.
1.3: Represent the organisation at regional events, including supporting fundraising and CYP teams
when required.
1.4: Co-lead on bookings and coordination of Ty Uchaf, our respite house.
2. Awareness, Training and Engagement
2.1: Lead on regional awareness training delivery for non-emergency services and community-based
organisations.
2.2: Deliver additional 2wish training programmes as required, including Children & Young People
(CYP) and Bereavement in workplace support training.
2.3: Lead awareness and advocacy activities with local ‘support champions’, including professionals
within non-emergency services.
3. Partnership and Network Development
3.1: Actively engage with local bereavement networks through attendance at meetings, hosting
information stands and building strong professional relationships across the region.
3.2: Develop and maintain effective links with community partners to expand reach and awareness of
services.
4. Volunteer Support
4.1: Act as a key local contact for volunteers.
4.2: Support the recruitment, training and retention of volunteers in collaboration with the wider
team.
5. Administration, Monitoring and Reporting
5.1: Maintain and take ownership of relevant systems and spreadsheets, including those used for:
52: Event planning and delivery
5.3: Marketing and communications
5.4: Contact and engagement tracking
5.5: Professional and family engagement records
5.6: Accurately record interactions with stakeholders, including; families, professionals, champions
and referral partners.
5.7: Monitor and manage posts/content on Facebook family accounts.
6. Quality Assurance and Improvement
6.1: Support quality audits and contribute to continuous improvement processes.
6.2: Collect and review feedback from events and training sessions to inform future development.2.0 General:
1.1: To be responsible for organising own work agenda, time management and administration
1.2: To keep clear and up to date records on database of activities with families and any ensuing
action
1.3: To promote the on-going work and continued support that 2wish can offer
1.4: To work as part of a team providing support to suddenly bereaved families
1.5: To work alongside support team and maintain a seamless approach to service delivery
1.6: To maintain a high degree of confidentiality in accordance with the charity’s policies
1.7: To show respect and sensitivity for the cultural and religious beliefs of families
1.8: To undertake learning opportunities and seek them out for the team
1.9: To adhere to all company policies and procedures including Safeguarding, Confidentiality,
Health and Safety and Lone Working; and to be proactive in implementing new safe working
practices as appropriate
1.10: To attend weekend and evening community events in support of the charity as necessary
1.11: Participate as and when required in team meetings and one-to-one meetings, and
undertake, as appropriate, courses/training/other developmental activities, which is relevant to
the role
1.12: To contribute to the evaluation and monitoring processes to ensure effectiveness of
services and activities provided
1.13: Contribute on the social media platforms maintained by 2wish
It is the nature of the work that tasks and responsibilities are in many circumstances
unpredictable and varied. All employees are therefore expected to work in a flexible way and
tasks, which are not specifically covered in their job description may have to be undertaken.
This role is subject to a DBS check.
The client requests no contact from agencies or media sales.