368 Compliance quality jobs

Working closely with and deputising for the Park Manager, you will be responsible for park maintenance, health & safety, compliance, contractor liaison, line management duties and input into long-term strategic development of the holiday park. In addition, you will have a hands-on role, ensuring the smooth operation of the site and the delivery of an exceptional guest experience at all times.

Essential Requirements

• Fluent in both English and French with cultural awareness of UK, France and Europe.
• Strong maintenance, facilities, or site management background, ideally in a similar holiday park environment
• Proven experience managing teams, contractors, and operational projects.
• Good understanding of health & safety legislation and experience of regulatory compliance.
• Strong administrative, organisational, interpersonal and budgeting skills.
• Full driving licence and right to work in France.

The successful candidate will be expected to understand, respect, and represent the Christian ethos and values that underpin the work of Spring Harvest Holidays.

Location: On site, Le Fenouiller, Vendee, France

Application process :

Please send us a copy of your CV and a cover letter or email setting out why you would like to work for us, are suitable for this role and meet the requirements set out in the Job Description.

Closing date: 4th October 2026 

Interviews:  13th and 14th October at Le Pas Opton in France

The Executive Director will provide strategic, operational and financial leadership for East London Dance, working in close partnership with the Creative Director & CEO to deliver the organisation’s vision and business plan, strengthening its position as an Arts Council England National Portfolio Organisation. The role leads people, culture, finance, governance, risk, operations, fundraising and stakeholder engagement, ensuring the organisation remains financially sustainable, well-governed and equipped to deliver high-quality artistic and community programmes.

As a senior ambassador, the Executive Director builds strong relationships with funders, partners, trustees and stakeholders, while fostering an inclusive, collaborative and values-led culture. The role creates the conditions for a thriving team, turning creative ambition into organisational reality and supporting East London Dance’s long-term success.

We’re looking for someone who can help turn our ambition into a sustainable, thriving future – building the relationships and the funding that will carry us forward, and doing it alongside a team that already cares deeply about the organisation.

If you’re someone who loves building things, who knows how to bring people and money together, and who wants to help shape what east London’s cultural life looks like for years to come – we’d love to hear from you.

Job requirements:

Must bring substantial senior leadership experience, ideally Director, Deputy CEO or equivalent level, with evidence of strategic planning, organisational growth and performance management. Must have a proven track record in fundraising, business development and income generation, including securing funding, managing funder relationships and identifying new commercial or partnership opportunities; experience leading high-performing teams, managing change and strengthening organisational culture; strong financial acumen, including understanding budgets, balance sheets and financial decision-making; knowledge of charity governance, safeguarding, health and safety, data protection and risk management frameworks; experience working with Boards of Trustees. Must demonstrate commitment to diversity, equity and inclusion, possess excellent written and verbal communication skills, be confident using Microsoft Suite, and have knowledge of ACE funding and reporting requirements.

Job Responsibilities:

Provides strategic, operational and financial leadership with Creative Director & CEO. The role translates the Business Plan into action, leads staff, freelancers and consultants, and develops an inclusive, high-performing culture. Key responsibilities include workforce planning, recruitment, HR compliance, performance management and staff wellbeing. The role oversees organisational systems, administration, IT and the operation of Talent House, including health and safety, compliance, venue hire and stakeholder relationships. They co-lead budgeting, forecasting, financial reporting, cash flow monitoring and audit processes, while driving fundraising and income generation across grants, trusts, partnerships, sponsorship and earned income. The role also leads governance, risk management and business continuity planning, supports the Board of Trustees, develops strategic partnerships, represents the organisation externally and strengthens its profile, impact and long-term sustainability.

Apply via the East London Dance Website by Thursday 8 October, 12 Noon

Job description:

The Finance Manager is responsible for leading the organisation’s financial management, planning, reporting and compliance for The Old Market Charitable Trust, as well as its trading subsidiary, TOM Bar Ltd.

As the senior finance professional within the organisation, the postholder will provide strategic financial leadership to the Executive Team and Board, ensuring financial sustainability while supporting artistic ambition and commercial growth.

Strategic Finance & Leadership

• Act as the organisation’s lead finance professional and trusted adviser to the co-CEO’s and Board.
• Lead annual budgeting, business planning and financial forecasting processes.
• Produce long-term financial models to support organisational growth and capital investment decisions.
• Identify financial risks and opportunities and develop appropriate mitigation strategies.
• Support strategic decision-making through robust financial analysis and scenario planning.

Financial Management

• Produce accurate monthly management accounts, forecasts and cashflow reports.
• Monitor organisational performance against budgets and KPIs.
• Lead annual statutory accounts preparation and audit process.
• Ensure effective treasury and cash management.
• Oversee all banking, investment and financial control arrangements.

Commercial & Operational Support

• Analyse profitability across productions, events, venue hires, bar operations and other commercial activities.
• Develop financial models for new artistic projects and partnerships.
• Support contract negotiations and procurement decisions.
• Work with department heads to improve financial literacy and accountability.

Governance & Compliance

• Ensure compliance with all statutory, regulatory and reporting requirements.
• Maintain strong internal controls and financial procedures.
• Manage VAT, payroll, pension administration and taxation matters.
• Prepare financial reports and papers for Board and committee meetings.
• Support organisational risk management and governance processes.

Team Leadership

• Drive continuous improvement in financial systems and processes.
• Lead implementation of digital finance solutions and reporting tools

Essential Qualifications

• Fully qualified accountant (ACCA, CIMA, ACA or equivalent) or significant equivalent experience.

Essential Experience

• Minimum 5 years’ experience in a finance management role.
• Experience producing management accounts, budgets and forecasts.
• Experience presenting financial information to senior stakeholders or boards.
• Experience managing audits and statutory reporting.
• Experience implementing or improving financial controls and systems.
• Experience in arts &culture organisations AND/OR Experience working within a registered charity.

Essential Skills & Knowledge

• Strong financial planning and analysis capability.
• Excellent Excel and financial modelling skills.
• Experience with cloud accounting systems (Xero preferred).
• Ability to communicate complex financial information clearly to non-finance colleagues.
• Strong commercial awareness and problem-solving skills.

Desirable

• Knowledge of project accounting and restricted funding.
• Knowledge of cultural VAT exemption.
• Knowledge of Theatre Tax Relief.
• Experience supporting organisational growth, fundraising initiatives or capital projects.

Work Location: In person

About the role

Working closely with the Fundraising Compliance Lead, you’ll ensure that Parkinson's UK’s Fundraising and marketing meet required industry standards, rules and regulations that are relevant to specific activities and business practices.

Using your expertise, you will work closely with income generating and supporter experience teams to ensure action is taken to optimise and maximise existing opportunities and to capitalise as regulations and technology develop. You will work alongside governance and operations colleagues to empower teams through monitoring, reporting, improving business processes and managing risk.

What you'll do

• Be a first point of contact for colleagues requiring support triaging and answering day-to-day compliance queries; supporting the Fundraising Compliance Lead and Gift Aid Manager as required to deliver BAU and key projects.

• As a subject matter expert you will work with stakeholders to review fundraising activity, direct marketing materials and supporter journeys to ensure they meet internal policies, legal bases and the relevant rules and standards for communications.

• Liaise with and maintain relationships with regulatory and industry bodies to seek advice and resolve any matters arising alongside the Compliance Lead.

• Assist colleagues in the prevention of and in reporting breaches or incidents in line with organisational policies and regulatory requirements.

• Identify and support opportunities to improve, optimise and maximise ways of working, business processes and monitoring to increase both compliance assurance and income generation.

What you'll bring

• Demonstrable knowledge of fundraising and marketing regulations, processes and requirements, including but not limited to: UK GDPR, ICO Direct Marketing guidance, Code of Fundraising Practice, CAP & BCAP advertising codes, LCCP gambling regulations.

• Expertise and knowledge of Fundraising and Marketing activities with motivation to support the Fundraising and Experience Directorate in achieving their experience goals and income targets.

• Experience of data quality assurance, compliance monitoring and risk management.

• Experience of utilising CRM systems, preferably Raiser’s Edge and/or Salesforce NPC to check data flows, consent tracking or opt-out markers.

Applications close on Sunday 27 September.

Interviews for this role will be held on 13 and 14 October, in person at our London Office.

Prospectus is pleased to be working with a social change organisation in the UK to recruit for a Head of Operations. This is a permanent, part-time vacancy offered at 0.6 – 0.8 FTE (3 or 4 days per week). This is a fully remote based role with some UK travel expected, including a monthly visit to Bristol or Reading.

The role will be responsible for supporting and coordinating the organisation’s Senior Leadership Team to function as effectively as possible. This includes developing their internal set up, processes and systems and overseeing compliance and risk management. Other responsibilities include coordinating team growth, culture and performance and overseeing long term financial planning and forecasting.

The successful candidate will bring previous experience having worked in a similar operational role. You will bring a passion for the mission and will have strong experience of embedding systems and processes. You will also have a good understanding of budgets and overseeing aspects of finance, although you are not required to be accountancy qualified for this role. You will have some experience relating to risk or compliance and will demonstrate excellent people skills, with the ability to engage with internal stakeholders at all levels. You may not have experience in every area of this job description and we would welcome applications from candidates looking to develop skills in some of these areas.

For details on how to apply please click through to the job on the Prospectus website where you can also find the full Appointment Brief.

Please note: Due to the urgency of this vacancy, shortlisting and interviews will take place on an ongoing basis therefore we encourage applications ASAP. We therefore reserve the right to close the application process early if necessary.

As a specialist Recruitment Practice Prospectus is committed to building inclusive and diverse organisations, and welcome applications from all sections of the community. Prospectus invest in your journey as a candidate and are committed to supporting you in your application.

We are recruiting for two Information and Advice Adviser vacancies.
One post is 21 hours (3 days) per week and the other is 28 hours (4 days) per week. Applicants should indicate their preferred working pattern in their application. 

Age UK Kensington and Chelsea is seeking motivated and compassionate Information and Advice Advisers to join our dedicated team. Our Information and Advice service provides high-quality, rights-based information, advice and advocacy to older people across the borough, helping them navigate issues relating to welfare benefits, social care, housing, and other areas that affect their wellbeing and independence.

As an Information and Advice Adviser, you will manage your own caseload, providing person-centred support through a variety of channels including face-to-face appointments, home visits, telephone, email and digital platforms. You will work closely with colleagues, volunteers, statutory services and community partners to ensure older people receive accurate information, practical assistance and tailored support to access their rights and entitlements. This is a rewarding opportunity to make a real difference to the lives of older people, helping them overcome challenges, achieve positive outcomes and remain connected to their communities.

The successful candidate will be highly organised, able to work independently, and committed to delivering excellent customer service. You will also play an important role in promoting the service, maintaining high-quality records, supporting volunteers, and contributing to the wider work of Age UK Kensington and Chelsea to improve the lives of older people throughout the borough.

We will be interviewing as we receive applicants, please don't hold off applying!

Due to the volume of applications, we will not be able to respond to unsuccessful candidates.

Regulatory and Quality Assurance Administrator

We are seeking an organised administrator to support regulatory reviews, quality assurance processes and high professional standards.

Position: Regulatory and Quality Assurance Administrator
Location: London/Hybrid, with monthly attendance at the London office
Salary: £31,000 per annum
Hours: Full-time, 35 hours per week
Contract: Permanent
Closing Date: 9am, Thursday 24 September 2026
Interview Date: Tuesday 29 September 2026 in London

About the Role

This is a varied and rewarding opportunity to join a regulation and quality assurance team responsible for supporting professional standards, regulatory processes and public protection.

You will coordinate organisational reviews and member reaccreditation processes, ensuring activities are scheduled effectively, deadlines are monitored and accurate records are maintained. You will work with members, organisations, assessors, volunteers and colleagues, providing professional and responsive administrative support.

Key responsibilities include:

• Providing administrative support for audit and quality assurance processes
• Coordinating organisational member reviews and reaccreditation activities
• Managing enquiries from members and organisations by telephone and email
• Monitoring progress, following up actions and maintaining accurate documentation
• Administering applications for professional certification
• Supporting committees and working groups through agenda preparation, minute-taking and meeting coordination
• Helping to organise online and in-person meetings and events
• Contributing to projects and wider organisational initiatives

About You

You will have strong administrative and organisational skills, with the ability to manage several activities simultaneously while maintaining accuracy and meeting deadlines.

You will be a confident communicator who can build positive working relationships with a wide range of stakeholders. You will be comfortable handling sensitive and confidential information, working independently and identifying when an issue needs to be escalated.

You will also have:

• Experience of delivering high-quality customer or member support
• Excellent attention to detail and record-keeping skills
• Experience coordinating activities involving multiple stakeholders
• Strong digital skills, including proficiency in Microsoft 365
• A proactive, reliable and adaptable approach
• A commitment to equality, diversity and inclusive working practices

Experience within a membership body, professional association, regulator or similar organisation would be advantageous. Knowledge of accreditation, audit, compliance, psychotherapy, counselling or the wider mental health sector would also be welcomed.

About the Organisation

You will be joining a leading professional body for psychotherapists and psychotherapeutic counsellors, representing training organisations and more than 12,000 members.

The organisation works to protect the public, maintain high professional standards and promote education, research and access to psychotherapy and psychotherapeutic counselling.

Benefits include 25 days’ annual leave plus bank holidays, additional leave during the December office closure, an 8% employer pension contribution, flexible and hybrid working, occupational sick pay, enhanced maternity leave, learning and development opportunities and confidential wellbeing support.

Please note that the organisation is unable to provide visa sponsorship.

Other roles you may have experience of could include Regulatory Administrator, Quality Assurance Administrator, Accreditation Administrator, Membership Administrator, Compliance Administrator, Governance Administrator, Certification Administrator or Quality Coordinator.

Please note this role is advertised by the recruitment agency acting for the client, Not For Profit People. #INDNFP

Are you an experienced auditor with a strong understanding of care quality, compliance and continuous improvement?

We are looking for a Compliance Assurance Auditor to support the delivery of our Quality Assurance Framework and internal audit schedule across our care homes. In this important role, you will undertake planned, focused and ad hoc assurance activity, helping to provide clear, evidence-based insight into compliance, care quality and safety standards.

Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.

As Compliance Assurance Auditor, you will carry out audit, monitoring and reporting activity across care quality, regulatory compliance, health and safety, environmental safety and associated care home systems. You will identify good practice, areas for improvement, themes, trends and emerging risks, supporting our care homes to evidence continuous improvement and maintain safe, effective and compliant services.

You’ll work closely with colleagues across Quality, Operations and SHEQ to support care homes to meet standards, evidence improvements and provide clear assurance through accurate audit reporting.

This is an opportunity to make a meaningful contribution to the quality, safety and effectiveness of care services across RBL. You will play a key part in strengthening assurance, supporting improvement and helping teams deliver consistently high standards for the people we support.

This role is homebased with regular travel to RBL care homes and other locations as required.

You will need:

- A recognised Health and Safety qualification.
- A full driving licence, access to a car and the ability to travel nationally on a regular basis.
- A minimum of three years’ experience working within an adult social care setting undertaking audit activity.

Employee benefits include -

- 28 day’s paid holiday (plus bank holidays) increasing with service, with optional annual leave purchase scheme of up to 5 working days
- Enhanced paid maternity, paternity and adoption leave
- Generous pension scheme with employer contributions ranging from 6% to 14%, depending on length of service
- Range of flexible working options may be available, depending on your role
- Employee Assistance Programme providing confidential counselling, financial and legal advice
- Range of courses delivered by learning specialists to support your development goals and objectives
- Opportunities to volunteer
- Travel loans, Cycle to Work, and more!

For more detailed information about the role, please see the Job Description attached to our direct advert. Our teams take a personalised approach to shortlisting, which is carried out without the use of AI and is based on the evidence provided in your application against the essential and desirable criteria in the Person Specification.
RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.
As part of our commitment to inclusion, we offer interview schemes for candidates who declare an Armed Forces connection and/or a disability. However, candidates are only eligible for this scheme if their application clearly demonstrates that they meet all of the essential criteria listed in the Person Specification for the role.

We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.

About The Company
Since 1921, the Royal British Legion has been dedicated to supporting members of the Armed Forces community, and we will continue to be there for as long as we are needed, ensuring their unique contribution is never forgotten.
As the UK's largest Armed Forces charity, we are proud to have over 180,000 members, 110,000 volunteers, 1,900 employees, and a wide network of partners and charities working together to provide lifelong support, whatever the need and whenever it is required.
We are committed to supporting our people through flexible and hybrid working where possible, a strong focus on wellbeing, and opportunities to develop skills and grow careers while making a meaningful impact.
Visit ourCareers Pageto discover more about the Royal British Legion, including our departments, employee benefits, values, candidate guidance, and the strategy that underpins our work and impact.

We're looking for an organised and proactive HR & Office Coordinator to support the smooth running of our people processes and office environment. This is a varied role that would suit someone who enjoys working across HR administration, recruitment, compliance and office coordination in a small organisation.

As a close-knit team of around 30 staff (18 FTE), this role offers a broad range of responsibilities and the opportunity to be involved in many aspects of organisational life. Much of the role centres on coordination, administration and maintaining effective systems and processes, helping to ensure colleagues have the support they need to work effectively.

About the role

Working closely with managers and colleagues across the organisation, you will play a key role in supporting our people, maintaining compliance and helping our office environment run smoothly.

Key responsibilities include:

• Coordinating HR administration throughout the employee lifecycle, including onboarding, probation monitoring, employee records and contractual changes.
• Supporting recruitment activity, including advertising vacancies, arranging interviews, coordinating pre-employment checks and communicating with candidates.
• Maintaining accurate HR, safeguarding and compliance records and supporting organisational reporting requirements.
• Providing first-line support on HR processes and policies, escalating more complex matters where appropriate.
• Supporting health and safety, data protection and compliance activities through effective administration and record keeping.
• Coordinating office administration, supplies, room bookings and relationships with external providers.
• Helping to improve processes and systems while ensuring colleagues have the information and support they need.

About you

We're looking for someone who:

• Has experience in HR administration, recruitment, office management or a similar business support role.
• Is highly organised and able to manage a varied workload effectively.
• Has excellent attention to detail and is comfortable working with confidential information.
• Has strong written and verbal communication skills and enjoys building positive working relationships
• Is confident using Microsoft 365 and organisational systems.
• Is proactive, approachable and enjoys working as part of a small, collaborative team.

Experience of HR systems, office coordination, compliance administration or working in the charity, education, social care or public sectors would be beneficial but is not essential.

Why join CCS Adoption?

This is an opportunity to join a supportive organisation where your contribution will have a genuine impact. As a small team, we value collaboration, flexibility and a shared commitment to improving outcomes for children and families through adoption.

In return, we offer:

• Flexible working arrangements.
• Hybrid working.
• A supportive and friendly team culture.
• Opportunities to develop your skills across HR, recruitment, compliance and organisational support.
• Meaningful work that helps support children, families and communities.

If you're an organised and motivated administrator who enjoys variety and wants to make a difference, we'd love to hear from you.

Anyone joining the CCS team is subject to our safe recruitment and pre-appointment checks. This includes providing documentation to evidence the right to work in the UK, a Disclosure and Barring Service (DBS) check and written and telephone references. 

Programme Finance & Compliance Advisor

Are you a qualified or part-qualification Accountant or do you have the equivalent practical experience?

We are looking for a Programme Finance & Compliance Advisor to provide specialist financial, compliance and risk management expertise that enables the charity to secure, deliver and successfully close institutional grants and commercial contracts.

With 75 years of experience, the focus is on helping the most vulnerable children overcome poverty and experience fullness of life. The organisation helps children of all backgrounds, even in the most dangerous places, inspired by Christian faith.

Come join the 33,000+ staff working in nearly 100 countries and share the joy of transforming vulnerable children’s life stories!

Position: Programme Finance & Compliance Advisor

Location: Milton Keynes/hybrid

Hours: Full time, 36.5 hrs per week

Contract: Permanent

Salary: £42,750 – £45,563 depending on experience

Closing Date: October 8, 2026. Interviews will be the following week.

About the Role

This role protects organisational resources, strengthens donor confidence and supports the sustainable delivery of programmes by ensuring funding opportunities are financially robust, risks are effectively managed and contractual obligations are met throughout the funding lifecycle.

You will work collaboratively with colleagues across the charity, consortium partners and donor organisations. The role requires strong professional judgement, attention to detail and the ability to influence and advise colleagues on complex financial and compliance matters.

You will balance regulatory requirements, donor expectations and organisational priorities while maintaining a solutions-focused approach. You will be expected to build strong working relationships, manage competing priorities and contribute to a culture of accountability, continuous improvement and responsible stewardship of resources.

What Success Looks Like

• Funding opportunities are financially robust, competitive and sustainable
• Due diligence, compliance and donor assurance are effectively managed
• Programmes are supported by strong financial management and oversight
• Financial reporting, audit and programme closure meet the highest standards
• Financial systems, processes and partnerships continually improve
• Governance, risk and accountability are embedded across programme delivery

This role is based at the Milton Keynes office. You will need to work from the office for a minimum of 3 days per week, with the option to work from home for the remaining 1 or 2 days. Please only apply if you live within a realistic commuting distance of Milton Keynes.

About You

To succeed in this role you will need:

• Professional accountancy qualification, part-qualification or equivalent practical experience.
• Significant experience supporting donor-funded grants and/or commercial contracts throughout the funding lifecycle, including experience developing pricing models and strategies, cost recovery approaches and value-for-money solutions to support funding applications and programme delivery
• Strong financial management, budgeting, forecasting and financial analysis skills.
• Experience applying donor financial regulations and compliance requirements.
• Experience undertaking due diligence, audit preparation and financial assurance activities.
• Strong stakeholder management and relationship-building skills.
• Ability to interpret complex financial information and provide practical advice.
• Excellent organisational skills with the ability to manage multiple priorities and deadlines.
• Strong written and verbal communication skills.

About the Organisation

Join an international children’s charity working with children, their communities, and with supporters and partners, in almost 100 countries. Through long-term development projects, emergency responses and advocacy the organisation has helped bring lasting change to millions of children, over more than 60 years. As a Christian charity, everything is motivated by faith as we strive to reflect God’s unconditional love.

An offer of employment is conditional upon the successful completion of applicable background checks, including a criminal records check.

We value diversity and aspire to reflect this in the workforce. We particularly welcome applications from under-represented sections of the community. The organisation also operates flexible working policies and practices. As a Disability committed employer we encourage qualified individuals with a disability to apply and request a reasonable adjustment if you are unable or limited in your ability to use or access as a result of your disability.

You may also have experience in areas such as Finance, Accounting, Economics, Business Administration, Finance Advisor, Accounting Officer, Economics Officer, Business Administration Officer, Accountant, Business Accountant, Charity Accountant, Finance Accountant.

Please note this role is advertised by the recruitment agency acting for the client, Not For Profit People. #INDNFP

REPORTING TO: Director of Front-line Services

PURPOSE OF POSITION

The Quality Assurance Manager is a blended leadership role combining strategic quality assurance, performance oversight, service management and practice development.

The role is split broadly between focused on quality assurance, data-led improvement and performance oversight, and two days focused on service management, practice leadership and frontline improvement activity.

The postholder will lead the development and delivery of a strong quality assurance framework across support services, ensuring that practice, performance and service delivery are safe, effective, person-centred and aligned with contractual, regulatory and organisational standards.

Alongside this, the postholder will remain closely connected to frontline delivery through service management responsibilities and practice development leadership, particularly within Housing First and complex-needs services. This makes the role ideal for someone who enjoys combining strategic oversight, data insight, operational leadership and the development of high-quality, trauma-informed support practice.

What makes this role different

A distinctive role for someone who wants strategic influence while staying close to frontline practice. You will help shape quality, use evidence, support staff, strengthen resident outcomes and join an organisation committed to compassion, collaboration, inclusion, growth, learning and resident voice.

• Make a visible impact: use quality assurance, data and learning to drive practical improvements that strengthen services for residents and staff.

• Enjoy variety and influence work across performance oversight, service management and practice development, with scope to shape systems, standards and ways of working.

• Stay close to practice: remain connected to frontline delivery while helping embed trauma-informed, person-centred and psychologically informed approaches.

RESPONSIBILITIES & ACCOUNTABILITIES

Key Responsibilities

• Quality assurance and improvement: Lead the quality assurance function across support services, coordinating audits, quality checks, case file reviews, service reviews and improvement plans. Turn findings into practical actions that strengthen safety, consistency, resident experience, safeguarding, support planning and trauma-informed practice. Work with managers to embed learning, monitor progress and evidence improvement against internal and external standards.

• Performance oversight and reporting: Monitor performance against contractual, regulatory and organisational standards, including service outcomes, compliance requirements, safeguarding expectations and commissioner reporting. Identify risks, gaps, trends and good practice, escalating concerns and supporting corrective action where needed. Produce clear, evidence-based reports and briefings for senior leaders, governance meetings, commissioners and external stakeholders.

• Data, insight and systems: Use performance, safeguarding, complaints, incidents, resident feedback, outcomes and quality data to identify service strengths, pressures and improvement priorities. Maintain and improve reporting systems, including InForm, so information is accurate, consistent and useful. Analyse patterns, support decision-making and make practical recommendations that improve quality, accountability and resident outcomes.

• Information retrieval and STAIRs requests: Act as QA Manager lead for information retrieval relating to STAIRs requests, including triaging scope, gathering internal and contractor records, coordinating redaction and drafting responses within regulatory timeframes.

• Service and support management: Provide hands-on support management across frontline services, including Housing First improvement activity, Hope Street and St Mungo’s contracts, team rota management and the Support Manager on-call rota. Support managers and teams to manage risk, strengthen case accountability and recording, and deliver consistent, high-quality support to residents with complex needs.

• Practice development: Embed person-centred, trauma-informed and psychologically informed practice across support services. Develop practical tools, guidance, quality forums, workshops and reflective learning that help staff apply policy, improve support planning, strengthen safeguarding and promote consistent resident-centred practice.

• Resident voice and accountability: Strengthen resident engagement, feedback and involvement so resident experience informs service design, quality assurance, learning and improvement.

• People management and collaboration: Line manage agreed roles, including the Impact Specialist and Resident Engagement Specialist, supporting clear objectives, accountability, development and collaborative working across services.

• General duties: Attend key directorate, management, planning, quality and performance meetings; work flexibly across organisational priorities; and undertake other reasonable duties within the scope of the role.

PERSON SPECIFICATION

Assessment will be through application, interview and, where relevant, a practical assessment

Quality assurance: Experience delivering quality frameworks, audits, case file reviews, standards and improvement plans that strengthen safe, consistent, person-centred and trauma-informed practice. Able to lead improvement activity, influence managers and turn findings into sustained service change.

Performance and reporting: Able to monitor contractual, regulatory and organisational standards; identify risks, gaps, trends and good practice; and produce clear reports for leaders, governance forums and commissioners.

Data, insight and systems: Strong analytical skills and confidence using performance, safeguarding, complaints, incidents, outcomes and resident feedback data to identify patterns, support decisions and improve services. Experience using resident feedback, consultation or involvement activity to inform quality assurance, service design and improvement, including through InForm or similar systems.

Information governance: Understands confidentiality, record handling and information governance. Able to triage STAIRs requests, gather internal/contractor records, support redaction and draft timely responses.

Support management and practice: Experience supporting people experiencing homelessness or rough sleeping with complex needs. Able to support managers, manage risk, strengthen recording and embed person-centred, trauma-informed, psychologically informed and anti-discriminatory practice.

Safeguarding and risk: Sound knowledge of adult safeguarding, risk assessment, MARAC processes and safe information sharing with vulnerable adults.

Communication and values: Strong written, verbal and facilitation skills; collaborative, organised, accurate and resilient, with commitment to compassion, collaboration, inclusion and growth.

Appointment is subject to DBS check and right to work in the UK

In this role you are responsible for day-to-day operational activity across both finance and HR functions, working closely with the Finance Officer and reporting to the Head of Finance (with ‘dotted line’ reporting to Director of Finance and Operations in respect of HR activity). 
The role requires effective use of systems to enable efficient processes, with responsibility for data held on the HR system and management of routine employee related processes including recruitment and onboarding. The role also shares responsibility for processing invoices and payments on the finance system, responding to queries from colleagues and 3rd party partners. You will provide support for Head of Finance and Director Finance and Operations where required, including data analysis, reporting and preparation of returns across both finance and HR remits.

How to apply
To apply for this role please send your CV and cover letter (maximum two pages) including responses to the three questions below:
1. Tell us about a time when you identified a process that could be improved or made more efficient. How did you approach making the change, and what did you do to ensure the process was accurate, consistent and effective?
2. Describe a situation where you had to handle sensitive financial or employee information while also resolving a difficult or confidential issue. What approach did you take?
3. Give an example of when you have had to manage competing priorities. How did you decide what to do first, and how did you ensure important deadlines were met?

HR and Recruitment
• Maintain accurate data on our HR system including starters, leavers, holiday and other absences
• Report on key employee metrics including sickness absence, holiday, TOIL, diversity
• Support line managers with recruitment activity including making effective use of the Applicant Tracking System to ensure a good candidate experience and to report recruitment metrics to enable continuous improvement
• Manage onboarding for new starters including reference requests, pre-employment checks, induction processes
• Coordinate arrangements for training sessions for staff
• Support Head of Finance with monthly payroll processes
• Support Director of Finance and Operations in maintaining and publicising HR policies, keeping the Employee Handbook current
• Maintain up to date employee guides and templates for key HR processes including appraisals, mid year reviews, recruitment, induction, flexible leave

Finance Administration
• Maintain appropriate employee access to Finance Systems, including being able to claim staff expenses and raise sales invoice requests, and support employees in using these systems. 
• Respond to queries in the central accounts mailbox, liaising with internal and external stakeholders.
• Support Head of Finance and Finance Officer with Purchase Ledger, including posting and payment of supplier invoices in a timely manner, ensuring accurate coding and authorisation in line with limits, maintenance of supplier accounts, reconciliations and remittances.
• Support Head of Finance and Finance Officer with management of company credit cards and virtual cards, including reconciling statements and accurate posting to the ledger. 
• Assist in raising sales invoices and accurately recording income. 
• Assist with Credit Control, chasing overdue debts and reporting to the Head of Finance.
• Support Head of Finance with analysis of financial data from the finance system (Xero) for reporting and other ad-hoc purposes
• Assist in maintaining up to date procedures. 

There is an opportunity to attend theatre press nights where appropriate and to take advantage of trade tickets when offered

This role sits within the Finance and Operations team whose focus is to ensure the organisations operate as effectively and efficiently as possible. Our team operates across Finance, HR, Technology, Facilities and Compliance, to ensure that systems and processes are set up which promote smooth delivery and support the work of the organisations. This includes adherence to regulatory requirements and best practice standards

Rehoming Centre Manager

Beagle Welfare is looking for an experienced, compassionate and highly organised Rehoming Centre Manager to lead the daily operation of our Rehoming Centre, based in Burton-on-Trent.

This is a rewarding opportunity to make a visible difference to the lives of beagles, adopters, volunteers and colleagues by creating a centre where excellent welfare, effective rehabilitation and successful rehoming are at the heart of everything we do.

As the lead on site, you will manage and develop staff and volunteers, oversee safe and efficient centre operations, and help ensure every beagle in our care receives the right support to progress towards a happy, secure future. You will also represent Beagle Welfare externally and contribute to the continued development of our rehoming work across the UK.

About the role

You will be responsible for the leadership, performance and smooth running of the Rehoming Centre, including staff and volunteer management, health and safety, site maintenance and the implementation of operational procedures. With rehoming at the centre of your decision-making, you will use data, strong people leadership and sound operational judgement to help improve outcomes for beagles and the people who care for and adopt them.

Key responsibilities

· Lead, motivate and develop a committed team of staff and volunteers, creating a positive, inclusive and high-performing culture.

· Oversee day-to-day centre operations, ensuring high standards of dog welfare, customer service, health and safety, security and compliance.

· Drive rehoming activity by supporting case progression, promoting beagles effectively and helping minimise the time beagles spend in our care.

· Manage resources, reporting and administrative processes accurately and responsibly.

· Build productive relationships with adopters, visitors, animal welfare organisations, and community partners.

· Use data, feedback and quality assurance processes to identify improvements and support consistent application of procedures.

About you

We are looking for a confident manager with experience leading diverse teams, delivering against targets and managing a varied operational workload. You will be comfortable working around dogs, including beagles with different welfare and behavioural needs, and able to balance compassion with practical decision-making. Strong communication, organisation, collaboration and stakeholder management skills are essential, as is experience in supporting continuous improvement.

You will also need a UK manual driving licence and be comfortable driving our van. Experience in a kennel or animal welfare environment would be advantageous, but above all you will share Beagle Welfare’s commitment to improving the lives of beagles and supporting the people who care for them.

Working pattern and location

This role is based at the Rehoming Centre and offers employment that includes employer provided accommodation (3-bedroom cottage) as part of the compensation package.

The centre operates between 08:30 and 17:00 every day of the year, so weekend and bank holiday working will be required on a rota basis.

Why join Beagle Welfare?

You will join an organisation driven by purpose, teamwork and a shared commitment to dog welfare. This is a hands-on leadership role where your decisions, energy and care will directly support better outcomes for beagles, adopters, volunteers and colleagues.

Could you be the next Chief Officer of Just Drop-In?

We're looking for an inspiring, values-driven leader to guide our much-loved charity in Macclesfield into its next chapter.

For 25 years, Just Drop-In has been a lifeline for young people 11–24yrs old across the north of Cheshire East. Every year, we support more than 1,000 children and young people through our Counselling, Mentoring, Wellbeing, and Parent Support Services — and the need has never been greater.

We're looking for someone who brings:

✅ Strong leadership experience

✅ Business awareness

✅ Safeguarding knowledge and experience

✅ Experience of working with children and young people and a genuine passion for helping them thrive

This is a rare opportunity to lead an organisation with deep roots in its community and a team that truly believes in its mission.

If this sounds like you — or someone you know — we'd love to hear from you.

Please see further information and how to apply by downloading the attached document or clicking redirect to recruiter. 

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