Data and supporter care officer jobs

Are you a Product Development Manager looking to make a significant and critical impact?

RCR Learning supports the professional development of clinical radiologists and oncologists throughout their careers. We design and deliver in person, live online and blended programmes - short courses, lecture series and conferences - rooted in the realities of clinical practice. We’re ambitious to grow, and are investing to expand our needs led, commercially sustainable portfolio.
 
In this is hands-on role you’ll shape our portfolio, drive innovation, and design high-impact courses that improve patient care.
 
What you’ll do:

• Manage the new product development (NPD) process for new learning programmes - owning the pipeline from horizon scanning and opportunity selection through to design, piloting and evaluation.
• Lead the end-to-end design, development and pilot delivery of CPD courses, working closely with our course delivery teams.
• Collaborate with and coach SMEs (clinicians), using your learning design expertise to design high-impact, innovative short courses.
• Conduct market/user research and testing to ensure products meet demand, demonstrate educational impact and are financially viable.
• Lead go to market (GTM) planning and launches for new short courses to achieve commercial targets.

What you’ll bring

• Proven success in developing programmes which blend educational rigour with industry/market relevance.
• Strong experience in learning design and education programme development
• Commercial acumen and a user-focused mindset.
• Excellent stakeholder management and communication skills
• The ability to lead and inspire cross functional teams.

Why join us:

• Make a difference to the lives of Doctors and the specialities they work in every day!
• Hybrid working (60% working week can be done remotely)
• Modern working environment
• Equipment provided to work from home
• Generous annual leave allowance
• Excellent pension scheme
• Interest free season ticket loan and cycle to work scheme
• Employee Assistance Programme

About Smile Train 

Smile Train is changing the world one smile at a time. Our goal is to transform every person's life impacted by a cleft lip or palate. We train and support doctors and medical professionals to provide our beneficiaries with free, life-changing comprehensive cleft treatment. Our sustainable model has allowed us to reach 1.5 million children in 90+ countries, and we’re just starting. We are truly changing the world one smile at a time.

Smile Train is looking for exceptional people to join a worldwide team of dedicated, passionate professionals. Our team is creative and highly motivated individuals working to make a positive impact. Join us!

Role Summary:

The Smile Trian UK Senior Manager, Individual Giving leads on the development and delivery of the individual donor offline fundraising program, responsible for the acquisition, retention, upgrade and reactivation of individual donors through various channels including Direct Mail, DRTV, Telemarketing and SMS and Print. Employing a test-and-learn approach across the programme and liaising closely with the Digital Fundraising Director and the Direct Marketing Global Working Group, the role contributes to the development of Smile Train’s global fundraising strategy. 

Serving as the local subject matter expert in direct marketing and fundraising data, you will translate complex data into easy-to-understand takeaways for the UK Fundraising Director and senior leadership ensuring that Smile Train is able to efficiently and effectively raise funds to continue transforming the lives of our beneficiaries.

This is a full-time, hybrid opportunity starting as soon as possible. Ability to travel, when necessary, for agency partner visits and organizational events is required.
 

Reports To: UK Fundraising Director
 

General Responsibilities:

• Collaborate with the UK Director of Fundraising in the development of the offline Individual Giving Strategy and other key initiatives and keep them updated and fully briefed regarding their implementation
• Line-manage the Database Manager and Supporter Experience Officer 
• Develop engaging donor acquisition and retention campaigns 
• Utilise data to inform and strategically target key donor segments 
• Create and execute direct communications to our valued supporters 
• Ensure all offline direct marketing campaigns are completed on time and within budget 
• Management of all campaign delivery, including post analysis 
• Reporting to senior stakeholders on performance of the offline individual giving programme

Specific Responsibilities:

Direct Mail 

• Execute offline acquisition and retention campaigns including review of direct mail kit laser and insertion samples for quality control
• Effectively manage external agency partners and provide strategic direction on all direct mail campaigns
• Conduct testing to optimise creative and evaluate results to make data-driven decisions for future mail concepts 
• Manage direct mail creative development, ensure brand compliance and provide directive on content/messaging
• Participate in weekly production call with creative and production agencies to review status of deliverables for all campaigns

DRTV 

• Execute all aspects of Direct Response Television (DRTV) donor acquisition program, including:

• • Set-up of inbound telemarketing and SMS with telemarketing agency
  • Manage creative review and development
  • Manage weekly performance review and provide updates and recommendations to vendor
  • Review and approve media buying plans
  • Manage source code assignment and upload to database

• Management of external creative, media and contact centre agencies 
• Strategic planning, performance monitoring and reporting 

Sustainer Program

• Manage all monthly Direct Debit and other regular individual donations 
• Manage the execution of the donor journey for all regular donors and the conversion, upgrade and reactivation efforts

Other Duties

• Working with external agencies, develop effective testing methodology to inform long-term investment decisions
• Execute all offline acquisition campaigns in diversification of new donor sources (e.g. Package Inserts)
• Approve cost estimates and media plans ensuring spend to budget across all campaigns
• Build and manage the offline individual giving programme budget across all channels
• Manage all invoice processing and complete monthly accruals for Finance
• Other duties as appropriate for this role.

Essential functions:

Sitting

Supervisory responsibilities: This role also oversees management of the supporter CRM and Supporter Care, line managing the Smile Train UK Database Manager and Supporter Experience Officer.
 

Required Education and Experience:

• 5+ years of progressive experience in a direct marketing role, proven track record in planning and delivering effective direct marketing campaigns across a range of channels including Direct Mail, DRTV, Telemarketing, SMS and Print channels 
• Bachelor’s degree or equivalent in Marketing, Business, Communications, or related field, although an equivalent combination of education and experience may be accepted as a satisfactory substitute for this required level of education.
• Skilled with modern and traditional marketing and fundraising channels 
• Strong analytical skills with the ability to use data to drive decision-making 
• Able to take ownership of a process and to use problem solving skills to resolve issues.
• Fluency in a donor CRM, experience with Salesforce preferred
• Demonstrable organisational, professional, and problem-solving skills, excellent verbal and written communications skills and strong interpersonal skills to effectively collaborate across teams 
• Excellent people-management skills with the ability to coach and line manage staff
• Excellent project manager who is extremely detail-oriented with strong organisational and time management skills.
• Experience of managing creative agencies, printers and external agencies 
• Ability to communicate the impact of marketing efforts with data 
• Able to function both independently and as part of a global team.
• Familiar with the MS Office

Accountability Expectations: 

• Ownership of Outcomes: Take full responsibility for one’s own performance, ensuring alignment with Smile Train’s mission and objectives.

• Transparent Communication: Communicate openly and effectively with team members, fostering trust and a shared understanding of expectations and priorities. 

• Emotional Intelligence: Demonstrate empathy, understanding, and cultural sensitivity to contribute to an inclusive and supportive team environment.

• Empowerment: Effectively communicate with supervisors to ensure you are equipped with the resources, guidance, and autonomy you need to excel in your role 

• Team Cohesion: Contribute to a culture of collaboration, mutual respect, and shared accountability, helping the team to thrive in a fast-paced, mission-driven environment 

Compensation Range: £50-£55K

Travel: Ability to travel, when necessary, for agency partner meetings and organizational events as required

This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee. Duties, obligations, and activities may change, or new ones may be assigned at any time, with or without notice.

Application Information:

Smile Train is an equal opportunity employer, committed to inclusive hiring and dedicated to diversity in our work and staff. We strongly encourage candidates from all groups and communities to apply. To apply, please complete the application online. Include your CV, and a cover letter that describes why you believe you would be a good fit for Smile Train and this role. We encourage interested applicants to apply as soon as possible.

We're looking for someone with experience of verging or similar church support work. Good social skills are essential as is the ability to work as part of a team as well as on your own initiative.  The ability to work closely with and relate well to all Cathedral staff, ministry team, congregation, volunteers, visitors, and members of the general public will also be required. 

The two Assistant Vergers and Precinct Officers carry out a wide range of duties under the direction of the Head Verger and Precinct Manager.  Work includes: the careful setting up and delivery of all liturgical matters; ensuring a welcoming, clean, and safe environment for all working in, visiting, or using the Cathedral and Cathedral House and precinct and ensuring the day-to-day smooth running of the Cathedral for all.

Essential experience and skills

• A flexible attitude and willingness to take on a range of duties including practical ‘hands- on’ work.
• Attention to detail and an ability to assess priorities including when under pressure.
• Understanding of liturgy or willingness to learn.
• Ability to be a good team player and work collaboratively with Ministry Team and Lay Staff.
• Good administrative and IT skills.
• Good communication and social skills.
• Good understanding of the importance of managing security and health and safety.
• Have an open and welcoming attitude to all including volunteers and members of the general public.
• A trained First Aider (or willing to be trained upon appointment to an appropriate level).
• Willing to learn new skills and undertake training.
• Willing to work alone.
• Ability to work flexibly over seven days and evenings including holiday periods.
• Experience of caretaking duties.

Desirable experience

• At least one year’s experience as a church or cathedral verger or in a similar role.
• Experience of working in an environment where paid and voluntary staff work side by side.
• Experience of delivering events.

Personal qualities

• Excellent interpersonal skills, in particular warmth, tact, diplomacy, discretion, and imagination.
• In sympathy with the ethos and aims of the Cathedral as a Christian organisation.
• Be a communicant member of the Church of England.
• Highly collaborative.
• Ability to lift and carry furniture, climb stairs, walk, and stand unaided for significant periods of time and work at height as an occupational requirement
• Ability to work with senior level colleagues and with the general public.
• Committed to equal opportunities and inclusivity
• Committed to upholding the highest standards of safeguarding practice.

Benefits of working at Portsmouth Cathedral:

Generous leave allowance of 25 days (pro rata for part-time posts) plus all public holidays and two 'given' days after Christmas/New Year.

Employer pension contributions of 7.5%, employee contribution 1.0%

Cash health plan

Safeguarding. The Cathedral takes the safeguarding of children and vulnerable adults very seriously, and practices Safer Recruitment for all roles (both paid and voluntary), enhanced DBS for specific roles, and face-to-face or online training as required.   An enhanced DBS is required for this role.

Portsmouth Cathedral is an Equal Opportunities Employer and a member of Inclusive Church.

Closing date for applications:  4th February 

Interviews will be held 16th February

Are you an experienced health writer and editor?

Do you want to use your skills to help British Heart Foundation (BHF) fund even more scientific breakthroughs and help us save and improve the lives of families and loved ones?

If so, this Health Editor role could be for you!

About the role

We want to reach and support more people with heart and circulatory conditions, helping them feel informed, empowered, and understood.

As a Health Editor, you’ll play a key role in doing this, through creating and commissioning high-quality written, audio and video content to support people with heart conditions.

You will generate ideas and produce high-quality, engaging and accurate content in a variety of formats (e.g. video, quizzes, infographics, interactive tools) across a range of channels (including web, email, print).

Collaborating with colleagues and other teams, you’ll use data and insight to inform the creation and optimisation of content; ensuring the people who need our support are at the heart of everything we do.

About you

As our ideal candidate, you bring experience of writing, editing and proof-reading content (ideally health content) and interviewing people for first-person stories and journalistic features.

With the ability to work quickly under pressure, prioritise effectively and meet tight deadlines, you have experience of creating and/or managing the creation of multimedia content (e.g., video, animation, interactive tools), working on a print or magazine product, and generating and gathering ideas for content (including by audience insight and SEO techniques).

Flexible and open to challenges, you will be great at producing high-quality, engaging and accurate content, collaborating with you team and colleagues across the business.

Able to understand complex medical or scientific materials, you will ideally have a background in health, and/or a good level of science literacy.

Working arrangements 

This role is 12 month Fixed Term Contract covering family leave. It is a part time role working 21 hours per week as part of a job share. Ideally working days would include Mondays as a cross-over day between the job share partners but we are very open and flexibility around this can be discussed.

The salary range shown is the full time equivalent and will be pro rata for part time hours.

This is a hybrid role, where your work will be split between your home and at least one day per week, on average, in our London Office. This may vary from time to time, so you will need to work in a flexible way to unlock your best work for our cause.

About Us

Our people are at the heart of everything we do. By funding research across six decades, we’ve helped keep millions of hearts beating and millions of families together. We’re investing in ground-breaking research that will get us closer than ever to a world where everyone has a healthier heart for longer.

We value and respect every individual’s unique contribution, celebrate diversity, and make inclusion part of what we do every day.

 

Location:

Based in our hub in Peterborough, with regular time in our Wisbech and Huntington hubs

Role will require some cross county travel

Hours: 35

Salary: £34,000 to £38,000 per annum/pro rata

Duration: Permanent

Closing date: 11th Feb

Interviews to be held Mon 23rd Feb

Centre 33 is an ambitious and growing charity based across Cambridgeshire and Peterborough. We offer a range of high-quality services to young people aged up to 25, including information and support on a “drop in” basis, mental health services, counselling, housing and financial advice, sexual health support and support for young carers.

This is an exciting opportunity to join our established ‘Someone to Talk to’ service in a Team Lead role.  The Team Lead will manage and oversee a team of staff and volunteers supporting young people across Centre 33’s two hubs in our North Locality – in Peterborough, Huntingdon and Wisbech. The Team Lead will work closely with the other Team Leads and Heads of Service to jointly ensure our multidisciplinary teams deliver excellent, safe, impactful and responsive services to young people.

We are looking for a highly motivated professional with experience working within a Mental Health, or youth work role, and with experience of managing people.  The Team Lead will bring strong expertise and leadership to Centre 33’s mental health support offer for young people aged 13-25 years, leading the teams delivering counselling and the wider, flexible emotional wellbeing offer. They will be responsible for providing support with case allocation, case management, reflective practice, risk management and Safeguarding. They will provide day-to-day designated Safeguarding leadership, supported by the Head of Service and Director of Services.  They will develop strong relationships with local organisations and statutory services to ensure effective joint working and support for young people.  This role may deliver ad hoc case work to support young people with more complex needs but will hold only a limited ongoing, regular case load.

The hours of work for this role are predominantly within core opening hours of 10 to 6pm, with some evening/Saturday working based on a rota. Due to our service delivery, it is important that the Team Lead is available for hub-based work during our core working hours.

This role will work to Centre 33’s values of being young people led, collaborative, inclusive and striving for excellence.

Salary: £35,000 – £39,000
Contract: 18?month contract
Location: Flexible (home/office/hybrid) – must be available on Marathon weekend (26 April 2026 & 25 April 2027)
Closing date: Monday 9^th February
Benefits: 25 days annual leave bank holidays wellbeing days, pension, flexible benefits, healthcare cash plan, discounts, training & development

We are delighted to be working with the National Autistic Society to recruit a London Marathon Event Manager, a pivotal role leading their biggest and most high?profile fundraising event of the year. This is an incredible opportunity to take ownership of the full 2027 London Marathon campaign—a landmark year with record participation and income expected. If you thrive in fast?paced mass?participation events, love exceptional supporter experience and want to deliver one of the UK’s most iconic charity events, this role offers huge impact, variety and visibility.

As the London Marathon Event Manager, you’ll develop and deliver the full fundraising strategy, manage supporter journeys end?to?end, lead a small team of Event Officers, drive partnerships and logistics, and work cross?functionally with key teams including Marketing, Supporter Care, Corporate Partnerships and Data Services. You will also be the main liaison with London Marathon Events, ensuring seamless partnership working and a standout charity presence throughout the campaign.

To be successful as the London Marathon Event Manager, you will need:

• Experience of working on the London Marathon in a charity setting, with strong budget management and KPI delivery
• Experience and passion for motivating and managing staff, setting clear objectives and supporting development
• Ability to plan and deliver complex event logistics, including risk assessments and volunteer management

If you would like to discuss this role with us please contact us and quote the reference 2839EI.

Ashby Jenkins Recruitment are a specialist charity recruitment agency, we use our extensive sector knowledge and experience to match candidates to the most suitable charity jobs. We are passionate about improving equality across the sector, you can read more about our commitment to diversity here.

We take a relationship-led approach to recruitment in the charity sector and partner with you as the leading charity recruitment agency.
If enough applications are received the charity reserve the right to end the application period sooner.

 

Overview

Involve Community Services is a local infrastructure charity that supports the Voluntary, Community and Social Enterprise Sectors of Bracknell Forest and Wokingham Borough. We offer development and governance support, funding advice, grant writing, volunteer and trustee recruitment, and a comprehensive training programme. We also run several well-being projects that include Community Navigation, Cancer Support and Social Prescribing within Wokingham Borough.

Role summary

The Community Development Worker will work across Wokingham Borough to assist small charities, community groups and social enterprises who have a health and well-being focus, as well as those organisations who aid residents with protected characteristics. They will assist organisations to find solutions to existing challenges and overcome barriers to optimise their delivery, e.g., through sourcing volunteers, committee members, funding opportunities, forming simple governance structures, and seeking premises.

The post holder will advocate for members of the community with protected characteristics as well as those whose voices are seldom heard, and act as a voice for marginalised groups, to aid inclusive decision making and delivery of services across the borough. The postholder will develop a broad, informed view of the local Voluntary, Community and Social Enterprise Sector and will communicate this to colleagues within Involve, the wider Friendship Alliance (a collective of charities who have a shared interest in addressing loneliness and social isolation), and to statutory partners. The postholder will also identify gaps in provision and help to develop or enhance existing partnerships so to optimise their impact to residents. 

Key Responsibilities

• Regularly attend community events throughout Wokingham Borough
• Create quarterly reports to articulate the work of the postholder.
• Act as the face of Involve and the first point of contact for organisations and community groups in Wokingham Borough
• Signpost organisations to Involve’s Core Services
• Signpost residents to Involve’s Wellbeing Services
• Support Community Navigation attending outreach events
• Report key barriers and gaps in services to the CEO and Admin & Partnerships Manager on a regular basis
• Keep the Wellbeing Services up to date with new or changing community groups & services
• Support the Hub Coordinator and fellow site users when onsite

Key responsibilities for the community and VCS organisation

• Network and maintain relationships with residents, communities, charitable organisations and other stakeholders
• Host Involve’s Charity & Community Networking Events for Wokingham Borough
• Match organisations and community groups with share objectives so to bring greater capacity and insight to a community undertaking
• Attend forums & meetings relevant to communities, addressing issues such as equality & diversity, social isolation or community safety
• Support organisations and community groups with basic governance enquiries
• Ensure organisations receive up to date and accessible information & signposting to assist them with their operations, e.g. governance, funding, volunteer recruitment

Essential experience, skills and attributes

• Knowledge of the local area and services
• Experience in engaging and advocating for vulnerable people and those with protected characteristics, and those seldom heard
• Good interpersonal skills - friendly, curious, respectful, empathetic and courteous
• Reliable with a mature disposition and a caring nature
• Capable of maintaining appropriate written records
• Awareness of confidentiality and data protection
• Ability to work proactively on your own initiative as well as part of a team
• Awareness of health and safety and lone working issues for self and others
• A commitment to equal opportunities
• Effective problem solving and negotiation skills
• Good written and verbal literacy with ability to engage confidently, employing actively listen skills
• Sound IT skills, particularly office 365 applications
• Personal commitment to improving own knowledge and skills
• Requirement to undertake training, including safeguarding and any other appropriate learning
• Requirement to work to all Involve policies
• Access to a car (with business insurance) is essential as travel will be required across Wokingham Borough

NB: Some flexibility will be required when delivering your role and occasional evening or weekend work may be needed.

We are looking for someone who is all about people, purpose and making things happen.

Do you enjoy big goals, meaningful work and great conversations?

Do you love connecting with people and turning shared values into real action?

Do you want to make a real impact for young people, supporting them to thrive?

At 224 Youth Zone, we’re on a mission to change the future for young people in South Bristol. We need someone to lead the way in building a strong network of supporters who believe in that mission. You’ll quickly learn our story, meet the team, and understand the impact Youth Zones have. Then, you’ll get out there meeting individuals, businesses and community leaders across Bristol and beyond showing them how they can be part of something special. Our Founder Patron campaign is already underway, and you will play a key role in driving it forward in the lead up to our grand opening this year. You’ll build important relationships and secure long term support for 224 Youth Zone. When we open, your focus will shift to keeping those relationships strong, helping first time supporters become lifelong partners through thoughtful and creative engagement. You will also lead the way in growing our wider support base, finding new ways for businesses and individuals to get involved and give back.

Are you an experienced leader in homelessness or housing? We’re seeking a Head of Homeless Services to drive innovation, support our team, and shape the future of our vital Restart service.

About Resolve

Resolve supports people facing some of the most difficult challenges in life, substance misuse and homelessness. Our aim is to help individuals move towards stability and independence, building safe, positive and sustainable lives.

We deliver this through two main services. Our Restart Homeless and Rough Sleeping service provides targeted rough sleeping outreach, supported accommodation for 14 tenants and long-term guidance to help people to move forward and avoid returning to homelessness. In addition our Drug and Alcohol Treatment service, based in Welwyn Garden City and Letchworth, provides abstinence-focused, psychosocial support for people seeking recovery. 

We are entering an exciting period of growth, with a refreshed brand and website, and a passionate team driving innovation across our services. We have a new strategic plan which looks to expand services, guided by our values of Trust, Passion, Partnership and Respect, to reach and help more people.

With the Government’s National Plan to End Homelessness and Welwyn Hatfield Borough Council’s new Homeless and Rough Sleeping Strategy, this is a great moment to join Resolve and help shape the future of homelessness and rough sleeper support in our community.

Purpose of the Role

The Head of Homeless Services will lead, develop and deliver all aspects of Resolve’s Restart service. You will oversee rough sleeping outreach, accommodation and intensive one-to-one support, ensuring people move towards secure housing and improved wellbeing.

This is both a strategic and hands-on role. You will inspire a dedicated team, drive service innovation, and strengthen partnerships across the sector, while ensuring high standards of care, safeguarding and compliance. Above all, you will play a key role in shaping the future of Resolve and making a lasting difference for people experiencing homelessness and substance misuse.

Salary: £35,000 – £40,000 (salary conditional on pending salary review)

Location: Hatfield, Hertfordshire (with regular travel across Welwyn Hatfield Borough and occasional travel to Letchworth)

Hours: Full-time, 40 hours per week (including a 30 minute per day paid break)

Holiday: 36 days annual leave including bank holidays

Contract Type: Permanent

Reports to: Chief Executive Officer 

Key Responsibilities

• Service Leadership & Delivery
• Team Management & Development
• Organisational Leadership
• Monitoring, Evaluation & Compliance
• Partnership & External Relations 

Person Specification

• Proven experience in the homelessness or housing sector.
• Confident in engaging with vulnerable individuals, including those in crisis.
• Significant team and people management experience.
• Excellent communication skills – verbal, written and interpersonal.
• Strong organisational and IT skills, including Microsoft Office, Teams and case management systems.
• A values-driven approach and commitment to equality, diversity and inclusion.
• Ability to manage day to day operations and also think ‘bigger picture’ and longer term.

Why Join Us?

This is more than a management role – it’s an opportunity to make a real and lasting difference. You will:

• Lead a passionate team at a time of growth and renewal.
• Shape and develop innovative homelessness and rough sleeping services.
• Work in a supportive, values-driven organisation in the heart of the local community.

Benefits

• Flexible working options to support a healthy work / life balance.
• An informal, friendly and supportive workplace culture.
• Access to professional clinical supervision and support, helping you develop and maintain resilience in a challenging and meaningful role.
• Free on-site parking or costs reimbursed.
• Enhanced 36 days annual leave entitlement (including bank holidays).

Founded in 1927, the University of Hull has a long and proud history. Through our teaching, research and civic engagement, we are helping to shape and deliver the future prosperity of our region and far beyond. 

Leading the Philanthropy and Alumni Engagement team, the Director will drive the design and implementation of the University’s inaugural comprehensive fundraising campaign, launching it at the culmination of our centenary celebrations in summer 2028. Building on progress made to date, the Director will leverage the centenary to elevate the roles of philanthropy and alumni engagement in support of the University’s future ambitions. 

Person specification: 
- Extensive knowledge of philanthropy, preferably within higher education, including fundraising best practice
- Extensive knowledge of alumni engagement and its role in building connections and supporting wider institutional priorities
- Demonstrable track record of building relationships and working with prospects to secure gifts at the six-figure level and above
- Experience of leading philanthropic campaigns and exceeding fundraising targets
- Experience of leading and managing teams carrying out philanthropic and/or engagement activities 
- Experience of strategic and data-driven operational planning and performance management

Dixon Walter is leading the candidate search on behalf of the University. For more information and details of how to apply by 15 February, please see the candidate brief.

#Director
#DirectorPhilanthropyandAlumniEngagement
#UniversityofHull

Job Title: Marketing and Communications Manager (Maternity Cover)

Reporting To: Director of Fundraising

Line Management: This post has no line management responsibilities

Salary: £35,000 - £37,000 (FTE), pro-rata for part time hours

Hours: 28 hours per week, working pattern to be agreed

Contract: 14 months

Location: Currently one day in the office in Kings Cross N1 9LG (Tuesdays)

DBS: This post is subject to an enhanced criminal record check under the arrangements established by the Disclosure and Barring Service.

Context of Job

AFK is a national charity creating opportunities for children and young people who are disabled or neurodiverse, to increase their independence, reach their individual potential and remove the barriers they face. Our vision is a world where there are no barriers to independence for children and young people who are disabled or neurodivergent.

As part of this we offer bespoke employment skills training and organise work experience across North London. At a national level, we provide mobility equipment not available on the NHS for disabled children and young people up to the age of 25.

Overall Job Purpose

As part of the Fundraising and Communications Department this role is responsible for creating bold, inspiring new ideas for the charity across digital, marketing and communications, PR, campaigns and internal communications.

You will be passionate about telling stories to inspire action from external supporters and will have responsibility for executing the marketing plan to support events, partnerships, and campaigns. You’ll also collaborate with the Fundraising and Services Teams to identify our target audiences and make suggestions on how to communicate across multiple channels to best drive engagement.

Your creativity and passion will deliver tailored marketing and communications campaigns and you will work closely with colleagues and external agencies/freelancers as required to influence and engage external stakeholders. You will help to bring our brand promise and our mission to life for colleagues, supporters and the young people we support.

This role will provide practical support to produce videos, social media, and materials to help raise funds, increase our profile and support the wider charity.

Working Conditions

The post is 28 hours a week, split flexibly across the working week (working pattern to be agreed). The post holder may be expected to work some evenings and weekends as required by the job.

28 days annual leave pro rated will be given in addition to public holidays.

There is a TOIL policy.

Working Relationships

This role is all about building strong relationships across the organisation to align marketing and communications with our priorities, juggling income generation, service promotion, and leadership communications.

You'll be the central communications hub, turning organisational goals into engaging content that resonates with our audiences.

You'll work closely with the Fundraising team to create compelling campaigns that engage donors and boost income. You'll partner with our Service Delivery teams to capture great impact stories and share what we do with stakeholders. Regular collaboration with the CEO is key for managing organisational messaging, supporting strategic communications, and keeping our brand consistent.

Principal Responsibilities

· Implement the Marketing and Communications strategy and plan, including tracking progress against KPIs

· Undertake a full and routine evaluation of all marcomms activity including preparing reports for colleagues and the leadership team

· Write briefs for external agencies/freelance support as required

· Oversee the maintenance of a comprehensive suite of marketing collateral that meets needs across the organisation, ensuring there is a cost-effective process in place for commissioning new materials

· Support internal communications by maintaining the Sharepoint hub front page

· Produce design and copy for inclusive and accessible marketing content including off and online for fundraising appeals, service delivery programmes and organisational brand messaging

· Maintain the AFK website, built on Wordpress, and manage the external web hosts and developers to ensure updates are successful and the website reflects brand guidelines and AFK’s tone of voice

· Produce a regular e-newsletter and increase subscribers by promoting the e-news across owned channels

· Manage the AFK social media accounts, working closely with the wider organisation to ensure brand alignment across all social channels

· Oversee the appropriate and consistent use of our brand across all communications touch points by ensuring all internal and external stakeholders have the resources and support required to work within the brand guidelines

· This post currently has no direct reports

Job Title: Eastern European IGVA

Location:Hybrid working with a requirement to occasionally work at Head Office (Vauxhall, London) and co-locations in three West London boroughs (Ealing, Brent, Hounslow)
Salary: £28,857.12 per annum (Inclusive of London Weighting, which may not be applicable depending on your home location and any agreed permanent homeworking arrangement)

Contract type: Permanent, Full-time

Hours: 37.5 hours per week

We are excited to share an opportunity to join Refuge as an Eastern European Independent Gender  Violence Advocate (IGVA) as we enter an important new chapter of growth, supported by funding from the National Lottery Community Fund. This is a vital role which provides high quality practical and emotional support to survivors of domestic abuse and their children in the community.

You will be part of a highly skilled and supportive team committed to collaborative working and continuous learning. This role offers the chance to strengthen multi-agency partnerships to enhance outreach and support for survivors, while also contributing to increasing professional understanding of the specific needs of Eastern European women and children affected by domestic abuse and violence.

You will provide capacity-building in the form of advice, advocacy, support, and briefings across three London boroughs to statutory agencies and community organizations around the needs of Eastern European domestic abuse survivors, to embed best practice across our communities.

It is essential for candidates to be proficient in one or more Eastern European languages.

We particularly encourage applications from Romanian, Lithuanian or Polish speaking candidates.

You will have proven experience of providing direct emotional and practical support to women as well as up-to-date knowledge of legislation relating to survivors of gender-based violence.

You will have excellent casework skills, good written and verbal communication skills, clear professional boundaries and be a proactive team player.

This post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.

Closing date: 9:00am on 9 February 2026

Interview dates: 16 and 17 February 2026

Reporting to, and working closely with, the Head of Fundraising and Engagement, the Senior Philanthropy and Partnerships Lead will shape and implement innovative strategies, driving growth in philanthropic giving, secure corporate partnerships and obtain critical funding. With a focus on cultivating mutually beneficial, long-term relationships, you’ll craft compelling proposals, develop tailored stewardship plans, and create sponsorship opportunities that inspire ongoing support.

You’ll lead the way in securing multi-year corporate partnerships and nurturing donor relationships to meet ambitious income targets. As a key player in the senior fundraising team, you’ll contribute to strategic planning, represent the charity at events, and champion new approaches to fundraising.

With our newly formed Development Board, the Senior Philanthropy and Partnerships Lead will identify and utilise key networks to grow our philanthropic supporter base across corporate and major donor income streams. With strong writing skills, this person will also craft tailored and compelling corporate proposals and trust and foundation applications.

Who are we looking for?

To support our vision and ensure the achievement of ambitious income targets to support children and families affected by neuroblastoma, we are looking for a strategic and results-driven high-value fundraiser to join our team.

We are particularly keen to speak with interested candidates who enjoy cultivating high-value relationships from scratch and stewarding five- and six-figure corporate partnerships, and/or major donor relationships.

Person specification:

• Demonstrable significant experience working in corporate fundraising (experience in major donor and trusts & foundations fundraising would also be of benefit).
• Strategic thinker with significant experience at a managerial level, developing strategic plans to grow and optimise high-value fundraising.
• A proven record of being results-driven and working to achieve income targets, KPIs and outcomes.
• Proven ability to proactively identify, cultivate and secure new corporate relationships, demonstrate strong new business development acumen and confidence opening new opportunities.

See our Recruitment Pack for the full role description and specification and for information about Solving Kids' Cancer UK. 

Location: Home-based within England with regular travel to London and elsewhere in the UK as required
First stage interviews: Thursday 26th February
Second stage interviews:  Wednesday 4th March

As a safeguarding charity whose work and practice are underpinned by safeguarding principles to protect children and young people and enhance their welfare, we always work in accordance with legislation, statutory guidance, and best safeguarding practices. All our roles require a basic criminal record check.

Our Second Home is the UK’s youth movement of young people with refugee backgrounds. Since 2018, we have supported over 750 young people from 53 countries to build community, develop leadership skills, and flourish into adulthood in the place they now call home.

Our work begins with transformational residential experiences, where young people form friendships, grow in confidence, and experience belonging – often for the first time since arriving in the UK. From there, many go on to take part in our Leadership Training Programme and local Youth Hubs in London and Bristol, before returning as peer leaders themselves. This cycle of engagement, growth and leadership is at the heart of our theory of change.

We are now entering a pivotal phase of our development, delivering a new 2025–2028 strategy focused on sustainable growth, deeper impact, and long-term resilience. Fundraising is central to this ambition.

The role (Read the recruitment pack for more information)

We are recruiting a Fundraising Manager to act as the organisation’s operational lead for income generation. This is a part-time role (18–24 hours per week) with significant flexibility, ideal for someone who is organised, thoughtful, and motivated by building something meaningful.

The Fundraising Manager will manage and coordinate income across five strands: trusts and foundations, major donors, corporate foundations, individual and digital giving, and statutory funding. While the role has a strong trusts and foundations focus, it offers real scope to build skills and experience across a broad fundraising portfolio.

Working closely with the CEO, a highly experienced freelance Bid Writer, and the wider team, you will be responsible for developing funding pipelines, producing high-quality proposals and applications, stewarding funder relationships, and translating programme impact into compelling narratives. You will also play a key role in donor communications, reporting, CRM management, and supporting campaigns and events.

This is a hands-on role for someone who enjoys balancing writing, relationship-building, planning and delivery – and who values doing fundraising with integrity and care.

About you

We are looking for someone with experience in fundraising (particularly trusts and foundations) or strong transferable skills such as persuasive writing, project management, or stakeholder engagement. You will be comfortable managing multiple deadlines, maintaining an organised pipeline, and working independently while staying closely connected to a small team.

You will bring strong written and verbal communication skills, attention to detail, and the ability to build warm, professional relationships with funders and supporters. Experience using a CRM system is important, as is an understanding of – or willingness to learn about – the UK voluntary sector funding landscape.

Above all, we are looking for someone who aligns with our values: putting young people at the centre, acting with rather than for, creating opportunities for leadership, and building a culture of freedom, respect and acceptance. We warmly welcome applications from people with lived experience of the asylum system.

This is a role for someone who wants their fundraising work to be closely connected to real people, real programmes, and real change – and who is excited to help shape the next chapter of a growing, values-led organisation.