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The Operations Assistant will join a small and dynamic team that covers Finance, Human Resources, IT and Business Operations. The Finance & Operations team play a critical role by running the day-to-day operations and providing the infrastructure that enables the continued delivery of the Trust’s mission and objectives.
The Trust is seeking an enthusiastic and detail-orientated Operations Assistant to support the administrative activities that facilitate the smooth running of the Trust, organising people, information and other resources. The role will provide practical and responsive support to colleagues, while helping to maintain effective processes and contribute to ongoing operational improvements. The role will report to the Senior Operations Officer.
Main duties
Health and Safety
Lead on day-to-day Health and Safety, including compliance monitoring, documentation, regular reviews and staff training.
First Aider and Fire Warden (training will be provided).
Supporting wellbeing activities and initiatives as required.
Office management
Acting as the Trust’s first point of contact, by providing a responsive and efficient service for general external and internal telephone, email, and mail enquiries.
Ordering stationary, general office supplies and IT equipment within budget.
Maintaining the general upkeep of the office premises.
Manage day-to-day office operations, including visitors, access, post and general administration.
Managing relationships with outsourced office providers, monitoring and reviewing service levels and performance, and supporting sourcing or renewals.
Managing relationship with Millbank Tower building management.
Supporting general office projects as required.
IT & Systems
Lead on office and IT equipment with line manager support.
Provide admin support for IT projects as required.
Other
Supporting with new starter and leaver operational processes.
Supporting centrally organised team activities.
Ad hoc support with GDPR queries.
Other duties as necessary from time to time.
Person Specification
We welcome applications from individuals who can demonstrate:
Excellent verbal and written communication and strong interpersonal skills
Strong organisational and problem solving skills, with the ability to multi-task
A flexible and adaptable approach to accommodate the varying aspects of the role, able to prioritise tasks and work to deadlines
Good understanding of the importance of confidentiality in the workplace
We are also looking for an individual who is or has:
Sympathetic to the aims of the Trust and its mission to address educational disadvantage;
Excellent attention to detail;
Ability to work collaboratively as part of a team and independently with a high degree of initiative
Personable, flexible and discreet; able to fit in to a small team
Eligible to work in the UK*
In addition, experience in the following areas will help you to stand out. However, this is not required, and training will be provided if needed for the right candidate:
Experience of office administration/coordination
Experience of managing a range of different projects
Experience of working in the education or not-for-profit sector
Terms of Appointment
Salary: £31,700 - £ 32,400 per annum
Contract: Full time (part-time 4 days considered), Permanent
Working location: Minimum of 2 office days per week
Office location: The Sutton Trust, 9th Floor, Millbank Tower, 21-24 Millbank, London, SW1P 4QP. Our home working policy gives staff the option to work from home for up to 60% of the time, with approval from their line manager.
Hours: The standard working hours are 9am to 5pm, Monday to Friday and may also be required to attend events / meetings outside of their normal working hours during weekday evenings and occasionally at weekends
DBS check may be required
Please note that we are unfortunately not a licensed visa sponsor
Interviews
Applications should reach us by 08/10/26, with the interview round held at our London offices on 22/10/26.
Safeguarding statement
The Sutton Trust believes that a child, young person or vulnerable adult should never experience abuse of any kind. We all have a responsibility to promote the welfare of all children and young people and to keep them safe. Therefore all posts undergo a safer recruitment process, including but not limited to, disclosure of criminal records where necessary and eligibility to work in the UK. We have procedures in place to promote safeguarding and a safe culture at the Trust.
Contextual recruitment
The Trust is committed to ensuring equality of opportunity and that all applicants receive equal consideration for employment. We strongly encourage individuals from all backgrounds, including those underrepresented at present at the Trust, to apply for this role. As such we particularly welcome applications from people with disabilities, Black, Asian or Minority Ethnic backgrounds, LGBTQ+ and from different socio-economic and educational backgrounds. We are committed to being an inclusive and welcoming place to work and know that greater diversity will lead to even greater results for the young people we support.
We are committed to providing reasonable adjustments for disabled candidates throughout our recruitment process and during employment.
We also operate contextual recruitment at the Sutton Trust. Our application process gives you the option to include information about your background, such as whether you were eligible for free school meals, whether your parents went to university, or whether you attended a state school. For more examples and information on contextual recruitment, please see our website.
The client requests no contact from agencies or media sales.
OVERVIEW OF THE ROLE
The Fundraising Executive will provide essential operational support to the Fundraising Team, with primary responsibility for maintaining accurate, timely and useful information in our CRM system, Donorfy. The postholder will process and reconcile donations, maintain high-quality supporter records, coordinate prompt and personalised donor acknowledgements, and produce clear insights to support fundraising decisions across Helen Bamber Foundation and Asylum Aid.
We are looking for someone who is methodical, numerate and detail-focused, with the confidence to work across a CRM, banking and income records. They will combine excellent data discipline with warm donor care, helping colleagues use Donorfy consistently and sharing regular reports, trends and actionable insights with the Fundraising Team.
This is an excellent opportunity for someone looking to begin or develop a career in charity fundraising operations. We welcome applicants with transferable experience in database or CRM administration, finance processing, customer or supporter care, reporting, or a detailoriented administrative role.
HOW TO APPLY
The first stage is to complete on our online application form on our website by 10:00 am on Monday 28th Sep 2026.
The website form will ask you to:
TIMELINE
Closing date: Monday 28th Sep 2026 at 10:00am
Preliminary interviews (online): 6th Oct 2026
Final panel interviews (in person): 14th Oct 2026
ELIGIBILITY
Please note that the successful candidate must have the right to work in the UK (as a small charity we do
not have the capacity to sponsor work visas).
(Full details available on the Job Description)
ADJUSTMENTS
We are committed to providing reasonable adjustments throughout our recruitment process and we’ll
always endeavour to be as accommodating as possible. If you require a different format of the application
form, such as large print or Word format, or if you would like to discuss any specific requirements, please
get in touch with us.
EXPERTS BY EXPERIENCE SUPPORT
We are also proud to be a member of the Experts by Experience Employment Network , which aims to increase representation of people with lived experience in the charitable sector.
If you are an expert by experience (a refugee or a migrant with direct, first-hand experience of issues and challenges of the UK asylum or immigration system), you can ask for an independent and confidential support for your job application from the Experts by Experience Employment Network.
Stewardship helps Christians to be the best stewards of the resources God gives them.
Every year we support tens of thousands of people with everyday giving through to strategic philanthropy, and help thousands of churches, charities and Christian workers to strengthen their finance and governance.
We operate with the financial scope and technical complexity of a mid-sized financial services institution, but with a clear Christian mission at our heart. Amongst other things, we safely received and granted out over £134m from our Donor Advised Fund in 2025, deliver payroll services to over 900 clients each month, reach thousands with our products and campaigns, and still have ambitious plans to grow.
The Chief Digital Officer (CDO) will see digital and technology not simply as a function or infrastructure, but as a ministry enabler: creating the systems, platforms and experiences that enable increased generosity, strengthen churches and charities, and scale Kingdom impact. A key part of the role is enabling scalable growth across both Giving and Ministry Services, with a focus on platform development, product capability, data infrastructure, insight-led decision making and innovation.
This role is a new addition to a well-established Executive team, who work with high levels of trust, candour and care, and who value laughter, integrity and grace as much as strategic insight and financial acumen.
The CDO will need to work from our office near Barbican, London at least one day a week.
We help Christians be the best stewards of the resources God gives them



Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Grants Compliance Officer plays an important role in supporting the effective financial management and oversight of AmplifyChange's grant portfolio. Working as part of the Grants Compliance Team, you'll help ensure grant funding reaches our Grantee Partners, is used for its intended purpose and is managed in line with our compliance and donor requirements.
Reporting to the Grants Compliance Manager, you'll lead the financial management of your own portfolio of grants, supporting due diligence assessments, reviewing financial reports and budgets, monitoring compliance, and helping to strengthen the financial management capacity of Grantee Partners. You'll work closely with colleagues across the Grants Support Team, Finance, Operations and Learning, Monitoring and Evaluation, providing practical advice and support throughout the grant lifecycle.
AmplifyChange is a bilingual fund, and this role has a particular focus on supporting French-speaking Grantee Partners across Africa, South Asia and the Middle East and North Africa (MENA) region. Fluency in spoken and written French is therefore essential.
This is a varied and rewarding role that combines financial analysis, relationship management and organisational strengthening. You'll build trusted relationships with Grantee Partners while helping to safeguard grant funding and support the delivery of high-quality projects.
The role includes some international travel to visit Grantee Partners and support compliance activities will be required.
MAIN RESPONSIBILITIES
Grant Compliance and Financial Management
You'll support effective financial management and compliance across your grant portfolio by:
Due Diligence and Risk Management
You'll help safeguard AmplifyChange's funding by:
Partner Support and Capacity Strengthening
You'll build trusted relationships with Grantee Partners and strengthen their financial management capacity by:
Collaboration and Continuous Improvement
You'll work collaboratively across AmplifyChange to support effective grant management and continuously improve our processes by:
PERSON SPECIFICATION
We're looking for someone who is organised, collaborative and committed to supporting effective grant management. You'll have excellent attention to detail, strong financial and analytical skills, and the confidence to build positive working relationships with Grantee Partners and colleagues across AmplifyChange. You'll be comfortable managing your own workload, working across multiple priorities and contributing to a purpose-driven organisation.
Essential
Desirable
WORKING ARRANGEMENTS
Reports to the Grants Compliance Manager.
This is a full-time role (37.5 hours per week).
Some international travel to visit Grantee Partners and support compliance activities will be required.
AmplifyChange operates a hybrid working model, with at least one day per week based in our Bath office. Requests for flexible working arrangements will be considered.
Unfortunately, we are unable to support visa sponsorship for this role and can only accept applications from those with proof of the right to work in the UK.
SALARY AND PACKAGE
Basic salary range £31,000 to £34,000
Holiday 25 days per annum on full time basis
Pension 8% employer contribution
Life insurance Life assurance scheme
Benefits Employee Assistance Program & Health Cash Plan
The client requests no contact from agencies or media sales.
To successfully lead the Grants team and raise voluntary income from a range of Grantmakers including Trusts, Foundations and local Government grant funders contributing to an overall team target of £1-million +. Working effectively with a grants team of three, and across the organisation, you will meet team annual targets of circa £675,000 through finding new opportunities, building excellent relationships with funders and managing the team effectively. This will lead to more young people reached by Eikon’s services.
Responsibilities
Income generation
· Lead responsibility for raising current annual team target of £675,000 for restricted and unrestricted income
· Work to agreed metrices including an annual target of £220,000 - £250,000/year with a pipeline including statutory, national & regional grant funders (some being invite only).
· Develop and lead networking plan (internal/external) to secure long-term grant and statutory funding opportunities to help increase financial income year on year.
Account Management
· Lead a stewardship framework, ensuring excellent account management of funders across the team (including own portfolio)
· Lead plans for the year, thinking creatively to develop new engagement opportunities such as panels, breakfast meetings and other events
· Collaborate with other leads and managers in the team to maximise opportunities through relationships, for example Major Donors, Corporate partnerships and Individual Givers.
Management
· Line management two staff members (Senior Grants Fundraiser and Trust Fundraiser), creating a positive and supportive working culture supporting them to meet their targets
· Lead on managing pipeline information on Donorfy, being able to pull reports for information and analysis including:
o Provision of data and narrative for monthly team meetings
o Contribution to Board reporting with narrative and pipeline information
o Analysis for annual planning sessions
Quality and standards
· Ensure all staff and volunteers understand and deliver within Eikon’s safeguarding policies and practices when taking part in fundraising activities.
· Ensure all activities follow the relevant Fundraising Codes of Practice and Eikon’s Ethical Fundraising Policy.
· Prepare relevant Grant Agreements and contractual information.
· Carry out risk assessments for all activities for which you are responsible.
· Carry out required basic due diligence on new funders.
Finance and resources
· Budget responsibility with authorisation up to agreed limits
· Operate within organisational approved budgets, policies and procedures.
Communications and relationships
· Work collaboratively with the Communications Lead to devise annual communications and marketing plans, ensuring Eikon is strategically positioned externally.
· Work collaboratively with service leads ensure new services developed meet funder needs and requirements
Strategy/transformation work
· Lead on developing and delivering annual grants plan
· Participating in a Leads network, contribute regularly to organisation matters including strategies, annual plans and budgeting.
Organisational requirements
· Work within Eikon’s equal opportunities, health & safety, and safeguarding policies at all times
· Understand and act when safeguarding issues need to be escalated
· · This is a flexible working role. You must be available to attend regular external meetings across Surrey and occasional meetings at Eikon’s New Haw office. Some meetings may take place outside normal working hours or at weekends.
· Work co-operatively and under the management of The Eikon Charity staff to ensure the highest quality of delivery and support
· Work within Eikon’s internal policies, safeguarding and data protection regulations
· Be responsible for equipment/resources
· To promote, monitor and maintain health, safety and security in the working environment
Helping young people feel safe, heard and supported



The client requests no contact from agencies or media sales.
We're looking for a Regional Manager to provide tactical and operational leadership across a portfolio of The Wave Project delivery locations in the South West, ensuring children and young people receive safe, high-quality and consistent Surf Therapy services.
Rather than delivering programmes directly, the Regional Manager enables high-performance through effective management, coaching and development of Project Coordinators, with accountability for safeguarding, quality assurance, finance, partnerships and local/regional fundraising.
The role plays a key part in increasing organisational capacity by providing visible and effective regional leadership and improvements, enabling senior Operational leadership to focus on strategic priorities across the charity.
Work closely with the Head of Operations and colleagues across Fundraising, Finance, Marketing and Research & Impact to support organisational sustainability and strategic ambitions.
Collaborate with the Head of Operations to deliver on individual projects and pieces of work that are requirements for delivery.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Assist Team Manager is responsible for the end-to-end delivery of operational advice service contracts managed by Auriga and is responsible for effectively managing individual and team performance.
Responsibilities:
Management: You will line manage a team of direct reports, including setting clear objectives aligned to corporate strategy, conducting performance reviews, dealing with HR issues, providing support, coaching and technical supervision.Identify training needs and provide opportunities for team members to develop their skills and knowledge
Performance monitoring: Drive your teams individual and overall performance through monitoring, training, coaching and where needed the implementation of performance improvement plans.
Resource Planning: Optimising resources in the Assist team, to ensure high quality, efficient and a cost-effective service. Effectively forecast the required FTE to achieve contractual requirements and assign tasks and monitor to ensure completed in a timely manner.
Culture: Create a positive and engaging work environment that motivates team members to perform at their best
Contract Management: Contract delivery and onboarding of advice service contracts held by Assist, ensuring SLA’s and KPI’s are achieved. To include stakeholder management and regular reporting on performance;
Process Improvement and innovation: Identify and implement continuous improvements to process to ensure we are effective and efficient in our operations, to improve the customer journey of our beneficiaries, and to better achieve business objectives.
Requirements:
At least two years’ experience of managing people, preferably within an advice sector setting, and be able to demonstrate a proven track record of success
Experience of delivering outstanding customer service and process improvement, and be able to demonstrate the impact that you have achieved
Demonstrable experience of managing teams remotely, using technology to support
Ability to demonstrate your leadership skills, and ability to motivate and manage the performance of your team, encourage them to achieve their full potential
Excellent communication skills both verbal and written and be able to use your communication skills to create healthy relationships with your team and others.
The ability to work under pressure, manage and plan own workload and plan the workload of your team
Experience of managing contract performance and achieving excellent performance against SLA’s and KPI’s, be able to identify and react to any areas of concern and address
A good working knowledge of welfare rights and debt advice practices
Helping organisations to help others! Mission: Supporting people through life's challenges.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Position: Management Accountant
Contract: Part time, permanent - 3 days / 24 hours, per week
Location: Reading / Hybrid
Salary: £37,000- £40,000 FTE, dependent on experience
Application Deadline: This is rolling recruitment, and the role may close early if a high number of applications are received.
The Role
This is an exciting opportunity for a Management Accountant to play a pivotal role in the finance team of a Charity-led group during an exciting phase of growth. Reporting into the Finance & Operations Director, you will take ownership of delivering accurate, timely and insightful management reporting that supports operational performance and strategic decision-making.
Key responsibilities across both companies will include:
Knowledge and Skills:
Required:
Experience of creating management accounts
Proficiency in financial reporting and analysis
Proficiency with Microsoft Excel
Attention to detail and a proactive approach to work
Excellent communication and presentation abilities.
Strong organisational and self-management skills.
Strong analytical and problem-solving skills
Eligibility to work in the UK without restrictions.
Desirable:
Experience with Xero software
AAT level 4 qualified or higher
What We Offer:
This role is advertised as three days per week, although we can consider a working pattern across four or five shorter days where this works for both the candidate and the organisation.
As an equal opportunities employer, CL:AIRE is committed to ensuring fair treatment for all current and prospective employees. We do not tolerate discrimination based on age, disability, gender, sexual orientation, pregnancy, race, ethnicity, religion, belief, gender identity, or marital status. We are dedicated to creating a diverse and inclusive workplace and strongly encourage qualified applicants from all backgrounds to apply and become part of CL:AIRE. If you need any accessibility support during the application or interview process, please inform us, and we will be happy to assist.
We’re recruiting for an HR Operations Manager to help us support our team well as we work towards a fairer London. This role is offered on a flexible hours basis.
This is an important role in our small Resources team. You’ll work closely with colleagues across the organisation, helping us build strong relationships, supporting managers and staff, and helping create the conditions for people to do their best work.
You'll be joining a genuinely supportive team. We share ideas, learn from each other and enjoy working collaboratively, and we're committed to helping everyone in the team develop and grow.
As a small organisation, the way we work together really matters, and we’re looking for someone who will enjoy being part of that.
The role
The HR Manager is responsible for managing all day-to-day HR operations, compliance and the employee life cycle. You will work closely with the Director of Finance and Resources providing practical HR advice and support. You will help us by:
About you
We’re looking for someone who brings sound HR judgement, a practical approach and the confidence to work closely with people across the organisation.
You don’t need to have worked in a grant-making organisation before, but you should be interested in our work and comfortable supporting a small team where relationships, trust and good communication really matter.
How to apply
Closing date: 2 October 2026
Interviews: W/c 19 October 2026
If you think we’re the right fit for you, we’d love to hear from you. To apply, please go to our website and download the application pack.
We look forward to receiving your application.
The client requests no contact from agencies or media sales.
Head of Operations
Bath | c.£47,000 – £49,000 | Full-time | Permanent
Are you an experienced operational leader who enjoys bringing people, processes and systems together to make an organisation work better?
We’re working with a fantastic Bath-based education charity to recruit a new Head of Operations at an exciting point in its development.
This is a broad and influential role, overseeing the organisation’s central operations across finance, facilities, data and insight, and administration. You’ll manage a team of experienced functional leads and create the effective ‘engine room’ that allows the wider organisation to focus on delivering for its beneficiaries.
The role
Reporting directly to the Chief Executive, you’ll take responsibility for the smooth and effective running of central operations, with a particular focus on finance and financial planning, alongside organisational resilience, risk, compliance and continuous improvement.
Your responsibilities will include:
· Leading and developing a multi-disciplinary operations team
· Overseeing the finance function, including financial management, reporting and compliance
· Leading the annual budgeting, financial planning and resource allocation process
· Overseeing facilities, infrastructure, data and central administration
· Leading on operational risk, business continuity and regulatory compliance
· Improving systems, processes and ways of working across the organisation
· Supporting annual planning, organisational development and strategic delivery
· Working closely with the Chief Executive, senior leadership team and Trustees
· Managing relationships with external consultants, suppliers and other key partners
· Helping build a collaborative, effective and continuously improving organisational culture
The role has significant breadth, but you don’t need to be a technical specialist in every area. We’re looking for someone with the judgement to know when to lead directly, when to draw on the expertise within their team and when external support is required.
About you
This could suit someone from an operations, finance or facilities background who has progressed into broader organisational leadership.
You’ll need significant experience of managing across multiple functions, alongside a track record of leading teams and improving systems and processes.
You should also be comfortable overseeing budgets and financial processes, managing risk and compliance, and working with external suppliers or professional advisers. Experience within a charity, education, membership or other mission-driven environment would be particularly valuable.
Most importantly, we’re looking for a practical and solutions-focused leader who enjoys bringing different functions together. Someone who can see the bigger picture but is equally comfortable getting involved when needed, building strong relationships and maintaining momentum through change.
This is a new role within an organisation already midway through an ambitious development programme, so there is a genuine opportunity to influence how the organisation operates in the future.
Salary: c.£47,000 – £49,000
Location: Bath – predominantly campus-based with some flexibility for remote working
Contract: Permanent
Hours: Full-time
Closing date: 21st September 2026
If you’re looking for a broad leadership role where you can make a tangible difference to how a values-led organisation works, we’d love to hear from you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Financial Accountant – Income and Payroll Focus (FPA&A)
Salary: £47,851 - £52,380
Location: National / predominantly remote working
MLC Partners is recruiting a Financial Accountant – Income and Payroll Focus (FPA&A) for a large, highly impactful organisation operating nationally across the UK.
This is a key role responsible for ensuring the integrity, accuracy and timeliness of income and payroll-related financial information, while working collaboratively with colleagues across Finance and the wider organisation.
This is a great opportunity to join a purpose-led, values-driven organisation in a role that offers plenty of ownership and exposure across the wider finance function.
You'll be joining an organisation committed to investing in its people, creating an inclusive working environment and supporting colleagues to develop and progress in their careers.
The role is predominantly remote, with a national remit and connection to a regional business unit.
The Role
Reporting to the Head of Financial Planning, Analysis & Accounting, you will take responsibility for key areas of income and payroll accounting, supporting robust month-end processes and ensuring financial information is complete, accurate and appropriately controlled.
You will work closely with colleagues across Finance, Payroll, Accounts Receivable and operational teams, providing both technical accounting expertise and practical support.
Your key responsibilities will include:
About you:
You will have a good understanding of income recognition, accruals, deferred income, provisions and payroll-related costs, alongside practical experience of balance sheet reconciliations and period close activities. Previous involvement in audit processes and preparing audit evidence or working papers will also be important.
Beyond your technical expertise, you will be proactive, collaborative and solutions-focused, with strong attention to detail and a commitment to financial accuracy.
You will need:
· Previous involvement in audit processes and preparing audit evidence or working papers will also be important.
The organisation is open to part-qualified candidates, so this could be particularly attractive to someone progressing through ACA, ACCA or CIMA who already has solid experience within the Financial Accounting function.
If you’re looking for a role where finance is genuinely expected to partner, influence and challenge, please get in touch with Sam at MLC Partners for a confidential conversation.
Job Title:
Salary: £55,000 to £60,000 per annum
Band: Senior Leadership Team
Contract length: Permanent - 35 hours per week, full time. Hybrid working
Location:London-based, primarily Guildhall (EC2V 7HH) and Bow Lock (E3 3JY), with work across Thames21 project locations.
Responsible to: Chief Executive
Responsible for: Improving Rivers Managers and associated staff.
About Thames21:
Thames21 is an environmental charity which works across London and the Thames Basin to deliver high-impact nature-based solutions to the climate and biodiversity crisis by restoring rivers, whilst also connecting communities to their local green-blue spaces and inspiring long-term stewardship of them.
Diversity at Thames21
Thames21 is committed to building a diverse and inclusive organisation that reflects the communities we serve across London and the Thames Basin. We welcome applications from people of all backgrounds, cultures, and lived experiences.
Purpose of the role
Lead and grow Thames21’s Improving Rivers Team to deliver high-quality river restoration, catchment management and environmental evidence programmes, while contributing to organisational growth and strategic partnerships.
Key relationships
Chief Executive and Senior Management Team, Improving Rivers Managers, Finance, Fundraising/Partnerships, external partners including the Environment Agency, water companies, local authorities, GLA and mayoral bodies, academic partners, environmental NGOs and funders.
Main duties and responsibilities
1) Strategic leadership & portfolio growth
· Lead the strategic development of the Improving Rivers portfolio, setting clear objectives and outcomes aligned to Thames21’s plan (2023–2028).
· As a member of the Senior Management Team, contribute to organisational strategy, financial sustainability, risk management and culture across Thames21.
· Translate strategy into actionable delivery plans with measurable targets and milestones.
· Embed effective monitoring & evaluation across projects and programmes to evidence impact and inform decision‑making.
· Contributing to organisational risk management and business planning.
· Champion innovation and the use of environmental/nature finance mechanisms where appropriate to scale delivery.
2) Programme oversight, quality & compliance
· Direct and support Improving Rivers Managers to deliver a coherent programme of work across river restoration, evidence, and catchment partnerships.
· Enable cross‑team collaboration (with the Engagement & Learning Team and others) to maximise multiple benefits for people and nature.
· Ensure robust project governance, risk management and reporting. Oversee Health & Safety and CDM compliance and safe systems of work.
· Act as one of the Duty Senior Managers in the weekend cover rota
· Establish and maintain portfolio measurement indices and ensure timely data entry into Thames21 platforms.
3) People leadership & culture
· Lead, motivate and develop Improving Rivers Managers; set clear objectives, undertake regular 1:1s, appraisals and PDPs.
· Foster an inclusive, collaborative and high‑performance culture. Ensure staff wellbeing and professional development.
· Plan and chair IR team and managers’ meetings. Maintain effective internal communications and knowledge‑sharing (e.g., SharePoint).
4) Finance, funding & organisational development
· Hold delegated authority for budget setting and expenditure sign‑off within the portfolio. Ensure accurate financial planning, management and reporting.
· Support development of high‑quality bids and funding agreements (statutory, partnership and philanthropic), including large strategic bids and environmental market opportunities by providing technical expertise, programme design and partner engagement.
· Work with Finance and Fundraising to strengthen controls, update relevant policies/processes, and ensure audit‑ready documentation.
· Contribute to whole‑organisation systems, policies and processes that support effective delivery and financial resilience.
6) External relations & advocacy
· Represent Thames21 with senior stakeholders (e.g., Environment Agency, water companies, GLA/mayoral teams, local authorities, eNGOs, funders, corporate partners and the Rivers Trust).
· Build and steward strategic partnerships and alliances that enable delivery at scale and unlock new funding and policy influence.
· Act as a confident spokesperson for Thames21 when required.
7) Reporting, governance & data
· Ensure timely and accurate portfolio reporting for SMT and Board, including dashboards/infographics and risk register updates.
· Promote effective use of organisational systems and data within the team to improve efficiency and data quality.
Key performance indicators (portfolio‑level)
· Water quality - monitoring & investigation: improved evidence base and prioritisation of pollution sources for resolution.
· Improving water quality - implementation of evidence‑based actions at catchment scale.
· Flows - natural flood management outcomes and strengthened drought/low‑flow resilience.
· River/wetland enhancement, restoration & connectivity - ecological condition and connectivity improved.
· Catchment‑based approach - strengthened hosting and partnership effectiveness.
Other Duties
This job description cannot cover every issue or task that may arise within Thames21. At various times the post-holder will be directed to carry out other reasonable duties in support of other Thames21 activities that are consistent with those in this Job Description. For more information and how to apply
Additional Information
· The role may require occasional evening and weekend work. Travel across London and the Thames Basin as needed.
· 25 days annual leave (plus public holidays) and office closure between Christmas and New Year; flexitime/TOIL.
· Auto‑enrolment workplace pension with NEST with 8% employer contribution
· Laptop and mobile phone for company use; season‑ticket/bike loan (interest‑free).
· 24/7 access to our employee assistance programme.
Please follow thw application instructions later on in the Charity Job application process 5pm on Friday 2 October 2026. Please mark the reference of your application (HIR0926).
We appreciate the time you will have taken to apply to this role, and we do appreciate that it is disconcerting when you don’t hear back from a role you have applied for. However, due to the high number of applications we expect to receive,we are unable respond to or give feedback on individual applications, but we do want to be able manage expectations. Therefore, if you do not hear from us within 4 weeks of the closing date, please assume that your application has not been successful on this occasion.
Thames21 aims to improve the quality of life of people in the community by enhancing waterway environments.


The client requests no contact from agencies or media sales.
Are you an experienced and highly organised operations professional who enjoys making sure an organisation runs smoothly?
We are looking for a Business Operations Manager to lead and strengthen our day-to-day operations. This is an important role within our charity, responsible for ensuring our staff, volunteers and trustees have the effective systems, support and working environment they need to deliver the best possible services for the people we serve.
Working closely with the Chief Executive Officer and senior managers, you will lead operational activity across:
You will manage and develop the Business Support Team, coordinate operational priorities, and help ensure our organisation remains safe, efficient, welcoming, and well organised.
About you
You will have experience of managing office or business operations within a charity, public-sector organisation or a similar working environment. You will also bring:
A relevant Level 5 qualification or degree would be welcomed, but we also value equivalent knowledge and experience.
Experience within a Parent Carer Forum, SEND organisation, charity or community organisation would be an advantage, although it is not essential.
Most importantly, you will be approachable, collaborative and committed to creating an inclusive organisation that provides an excellent experience for staff, volunteers, families and partners.
What we offer
We want our people to feel valued, supported and able to do their best work. As part of our team, you will receive:
You’ll also have the opportunity to be part of an organisation working to make a meaningful difference to the people and communities we support.
How to apply
Please submit an application form explaining how your experience, knowledge and skills meet the requirements of the role.
Closing date: 21st September 2026 at 9:00 am
Interview date: w/c 28th September 2026
We welcome applications from people of all backgrounds and are committed to equality, diversity and inclusion.
This role is subject to a basic DBS check and satisfactory references.
The client requests no contact from agencies or media sales.
Waltham Forest CVS is the borough's independent infrastructure body for the voluntary, community, faith and social enterprise sector. We help local organisations to be well run, well funded and well connected, and we represent the sector's voice to the council, the NHS and other partners.
We are a small team doing a lot. In any given week we might be helping a new group get its governance right, running a network meeting, making the case for the sector with the council, or getting a grant out of the door. That range is what makes the work interesting. It also means the administration has to be solid, because when it isn't, everything else slows down.
This is a hands-on role supporting the Chief Executive and, through her, the rest of the team. You will manage the diary and the inboxes, service our board and sub-committee meetings and take the minutes, keep records and systems in order, help with events and training, and handle the day-to-day office and finance administration. You will be the first voice a lot of people hear when they get in touch with us.
We are looking for someone organised and accurate, who can juggle competing demands and finish things without being chased. You will need sound judgement and real discretion — you will see confidential material — and a straightforward, approachable manner with everyone from a volunteer running a lunch club to a council director. Experience in the charity, private or public sector is welcome but not essential. What matters is that you can run a busy office well and want to do it somewhere the work means something.
Please apply with your CV and a supporting statement of no more than 500 words setting out how you meet the person specification. You will also be asked three competency questions as part of the application — keep each answer to no more than 250 words. We shortlist on the statement and those answers.
The client requests no contact from agencies or media sales.