80 Head of development donor partnerships jobs

Senior Fundraising Operations and Administration Manager
Salary: £47,150.00 per annum
Location: Hybrid working – Norwich or Cambridge
Hours: 37.5 hours per week
Contract: Permanent 

About East Anglian Air Ambulance 

We are East Anglian Air Ambulance. A charity providing lifesaving critical care every day of the year across Bedfordshire, Cambridgeshire, Norfolk and Suffolk. Whether by air or road, we bring hospital-level care to the most seriously ill and injured, probably on the worst day of their lives.

From blood transfusions and pain relief to anaesthesia and emergency surgery, our doctors and paramedics give patients the best chance of survival and recovery. And it doesn’t stop there. We also offer vital aftercare, train people in lifesaving skills, and carry out clinical research to keep improving care.

We’re fuelled entirely by donations, without any regular government funding, so our supporters and their fundraising powers every single mission. 

About the role 

You will be playing a key role in the senior leadership of the fundraising directorate, working alongside the two Heads of Fundraising. You and your team will provide hugely important support functions for the charity, including; delivering fantastic event experiences for supporters, applying for significant funding, ensuring the smooth running and administration of the fundraising function and specifically for the two largest income areas in fundraising - lottery and legacies. 

Key responsibilities include: 

Put simply, you will be responsible for developing a future proofed administrative function that can manage all fundraising and supporter administration, processing and fulfilment requirements. 

Providing senior leadership and direction to the Trust and Grants, Gifts in Wills administration and events delivery functions of the fundraising directorate. At the same time managing key external relationships with stakeholders, third party providers and contractors inc. our lottery canvassing company, lottery CRM, fundraising systems, insight contractors and other providers. 

Collaborating with Information Systems and Finance teams to ensure that all fundraising insight, reporting and supporter data is accessible and up to date. Commissioning the development of new dashboards or reports to ensure the fundraising team have everything they need to make informed decisions and to grow income. 

Proactively auditing and reviewing current activity and processes. Developing a culture of continuous improvement, through collaboration with other teams and key stakeholders, to address current and future need, plus identifying areas of efficiency, and where we can add value for supporters.

Becoming our in-house expert on fundraising governance and compliance, staying up to date with fundraising legislation and regulation to help ensure we are always compliant in our activity, policies and process across the fundraising department. 

You’ll bring: 

Significant experience leading or managing teams or functions in a charity and/or fundraising setting. Alongside this, you will have recently been working in an environment where you have been identifying and delivering improvements to operational systems and processes.

You will have a proven experience in project management and if you have knowledge of lean processing, value stream mapping or continuous improvement methods this would be a real bonus. You will be great at managing significant third-party contracts, supplier tendering and procurement, and contract negotiations.

Your knowledge of fundraising practices, governance, legislation and regulation will be great, but there will be opportunity to learn and develop this if you need it. A good working knowledge of the Code of Fundraising Practice, Gambling Commission and Charity Commission rules would be fantastic.

Overall, you will have the right mindset to get stuff done, solve problems and find ways to continuously improve processes and activity – being a fan of helicopters and the colour yellow, would be great too!

Closing Date: 21st September 2026 (9am)  
Interview Date: 28th September 2026 (to be held in person at Helimed House, Norwich) 

This role will be worked a minimum of 3 days a week from our Norwich or Cambridge office and up to 2 days a week from home. The exact days worked in the office will be agreed with the successful candidate, but you must live within a commutable distance of Norwich or Cambridge.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

No agencies please.

About Lloyds Bank Foundation 

Lloyds Bank Foundation for England and Wales is an independent charitable foundation, backed by Lloyds Banking Group and the people within it. We want everyone to be in a good place - personally, in a home that’s a good place to live, and in a community that’s a good place to belong. 

We play our role by connecting and catalysing community-led change, providing the money, time, tools and connections that build organisations’ capacity and capability, to make people’s lives better and their communities stronger. 

We back people and communities across England and Wales, to make that happen, because when you back brilliant people, brilliant things happen. Our communities are full of ambitious, energetic and determined people stepping up to make their neighbours’ lives better and their communities grow stronger. Day in, day out. 

About the Role

Contract:Full-time, permanent (we are open to conversations about flexibility so please ask)

Location:Remote, with significant travel across all corners the UK and monthly visits to our London office

This is an exciting new opportunity in the Strategic Communications Team at the Foundation.

You’ll play a key role setting up and organising a varied programme of visits, to engage more people in our mission and ultimately help more people in England and Wales to say “I’m in a good place,” “My home is a good place to live,” and “My community is a good place to belong”.

Bringing strong organisational, relationship-building abilities and creativity, you’ll arrange visits for senior stakeholders – MPs, philanthropists, trustees, partners, and executives from Lloyds Banking Group, to community-led groups we’re funding and local areas driving systems change.

Through thoughtful engagement, you'll build lasting relationships and raise awareness of social issues, to ensure visits generate meaningful impact.

You will support colleagues and partners to maximise opportunities, follow up actions, and effectively generate and use content, stories, videos and images to tell powerful stories.

Importantly, you’ll ensure community-led organisations experience these visits as supportive and beneficial, and that their voices are centred in all that occurs and follows, aligning with our mission to foster community-led change.

About You

You are highly organised, with experience coordinating events, or visits involving

multiple stakeholders. 

Alongside strong communication skills, with an understanding of how to apply

organisational narratives to local activity, you’ll have the ability to balance competing priorities.

You will bring experience partnering across teams and directorates along with excellent

relational skills to build trust and rapport with internal and external stakeholders.

How to Apply 

Please click ‘Apply for this job’ to be redirected to the application form. 

Our Commitment to Diversity, Equity and Inclusion 

We hold Disability Confident Employer status (Level 2) and are working towards full status by 2027. This means that if you're a disabled applicant and your CV and application answers clearly demonstrate that you meet the essential criteria for the role, we will invite you to interview. 

More broadly, we are committed to building a diverse team that reflects the communities and people we work with. We believe that diversity of background, experience and perspective makes us stronger and helps us make better decisions. We actively welcome applications from people who are under-represented in the charity sector, including people from Black, Asian and minoritised ethnic communities, disabled people, and those with experience of the issues our funded charities work to address. 

Key Dates 

Closing Date: Monday 21 September 2026, 12 noon

First Interviews:  Tuesday 29 September 2026 (online)

Second Interviews:  Tuesday 6 October 2026 (in person – London Office)

#Visits And Communications Officer #Visits Officer #Communications Officer #Visits Coordinator #Communications Coordinator #Visits And Communications

About Us

Yorkshire is one of the regions hardest hit by cancer. Together, we can change this.

Yorkshire Cancer Research is a charity dedicated to funding research so that you and those you love live longer healthier lives, free of cancer.

Thanks to supporters, the charity funds vital cancer research and pioneers innovative new services for people with cancer. These life-giving medical breakthroughs are helping more people survive cancer – in Yorkshire, and beyond.

As an inclusive employer, our aim is to ensure our workforce reflects the rich diversity of our region. We believe a diverse workforce is vital to us taking action to prevent, diagnose and treat cancer more effectively in Yorkshire. We offer equal opportunities regardless of race, religion or belief, age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, marriage and civil partnerships.

We’ve got a strong set of values that inform everything we do, and we’re looking for people who are aligned with these. As a Retail Area Manager you will put people in Yorkshire at the heart of everything you do, unite with colleagues and other organisations in this cause, and dare to think big and bold to make positive solutions happen.

To find out more about our values and how important they are to us, please read the role profile linked above.

The Benefits

We offer a wide and generous range of benefits designed to support our employees through every stage of life. To read about these, please see the benefits section of our Careers Page.

The Role

As a Retail Area Manager, you will be responsible for the day-to-day operational management of existing shops, and for the new shops as they open.

Supporting the Head of Retail, you will will lead by example and ensure that employees, volunteers, supporters, donors, and customers understand how their contributions are making a difference to the lives of people in Yorkshire and beyond.

As our Retail Area Manager, you will need to be a creative thinker with experience of multi-site retail management in a charity or commercial retail organisation, good team-working skills, great customer service and excellent organisational skills. You will also need to be committed to creating a welcoming professional atmosphere and demonstrating the values of Yorkshire Cancer Research.

Specifically, you will:

• Be responsible for the day to day line management for Shop Managers, Retail Support Managers and Assistant Retail Area Managers, including coaching, inspiring and motivating team members so they are clear about their role and feel fully supported in driving the charity forward.

• Work closely with Shop Managers, Retail Support Managers and Assistant Retail Area Managers with regards to rota management and provide support where necessary to ensure each shop is sufficiently staffed.

• Lead Shop Managers to deliver a consistent brand experience across the retail estate to customers and volunteers alike.

• Coach and support Shop Managers to ensure they manage risk and implement and adhere to all shop operating policies and standards, including Health and Safety and Trading Standards.

• Be accountable for an area budget and achieve or exceed budgeted income, expenditure, and contribution (net income).

• Coach and lead Shop Managers and Retail Support Managers to deliver KPI’s, identifying areas of improvement and taking action where necessary.

• Be responsible for identifying ways to maintain and maximise income in collaboration with the Shop Managers, whilst ensuring basic sales information is accessible to volunteers so they are kept up to date.

• Ensure that all charity policies, shop standards and operating procedures are communicated effectively to all Shop Managers and effectively cascaded to volunteers. Regularly review that they are all maintained and followed in a consistent manner.

• Ensure our shops are presented to the highest standards with attractive visual merchandising and window displays and coach the Shop Managers to continually improve visual merchandising standards and share best practice.

• Be responsible for developing operational processes and ensuring each process is implemented in shops and communicated effectively to Shop Managers.

• Be responsible for the recruitment and induction of Shop Managers, Retail Support Managers, and Deputy Shop Managers working with the People Team and following the charity’s recruitment process.

• Lead, coach and develop the Shop Managers and Retail Support Managers, role modelling the internal PDR approach and wellbeing focus.

About You

To be considered for this role, you will need:

• Experience of multi-site retail management in a charity organisation.

• Experience of building and leading a team of employees and volunteers including recruitment and development.

• Knowledge and experience of effective stock rotation and management.

• Experience of meeting and exceeding targets within a retail environment.

• Strong merchandising and/or retail display experience.

• To be ideally educated to A Level or equivalent.

• Convincing and persuasive written, oral and presentation skills with the ability to present ideas and issues, clearly, and coherently.

• Be highly organised with good time management skills and the ability to prioritise a workload to meet deadlines.

• Excellent IT skills and confident using Microsoft Office including Word, Excel, Outlook, and PowerPoint.

• Access to your own vehicle and a full UK driving licence with less than 6 penalty points.

Application

Before applying, please read the full role profile linked above.

Yorkshire Cancer Research is a responsible and flexible employer. We welcome any discussion for flexible working at the interview/offer stage where we will consider an individual’s circumstances against the needs of the charity.

We positively encourage applications from suitably qualified and eligible candidates from all backgrounds. If we can make any reasonable adjustments to support your application please contact us.

We are looking for a Supporter Experience Officer to deliver an exceptional experience to all supporters across the organisation, by implementing a diverse range of personalised communication journeys across a range of channels and audiences to retain support and increase engagement with Battersea.

The ideal candidate will:

• have proven experience in planning, delivering and evaluating direct marketing campaigns across multiple channels, with strong knowledge of direct marketing principles.
• be highly organised and detail-oriented, able to manage multiple complex projects, competing priorities and tight deadlines while maintaining high-quality work with minimal supervision.
• have excellent relationship-management and communication skills, with experience working collaboratively with internal teams and external suppliers, developing clear campaign briefs and effectively communicating objectives, messaging and requirements.
• be proactive and solutions-focused, with strong problem-solving and decision-making skills and a track record of successfully introducing new and improved ways of working.
• be accountable for achieving results and managing income and expenditure within their remit, with strong reporting and analytical skills. They will have excellent written English, strong numerical ability and advanced IT/MS Office skills.
• be an excellent communicator and influencer, able to present, negotiate, build credibility and develop positive relationships with a wide range of stakeholders. They will also demonstrate empathy and resilience when handling sensitive issues and be comfortable working effectively in a changing, high-pressure environment.

What we can offer you:

In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:

• 28 days of annual leave (plus 8 days paid public holidays) per year.
• Discounted gym memberships and cycle to work schemes.
• Employee Assistance Programme and access to Wellbeing Resources.
• Generous pension contributions - up to 10% employer contribution.
• Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year.
• Annual interest-free season ticket loans.

We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.

Diversity and inclusion:

We are committed to providing a welcoming and inclusive experience for all staff, volunteers and trustees and those hoping to join us. We operate an anonymised shortlisting process and actively seek to ensure our process is fair and equitable for all.

We understand the value of diverse voices, perspectives, and experiences to help us deliver even more for our dogs and cats, and we welcome applicants from all sections of the community.

As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best. If you would like to talk more about this, please contact us. Greyscale copies of the recruitment pack are also available on request.

More about us:

At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.

Acceptable use of AI:

At Battersea, we value expertise. We recognise each candidate that applies to us will have a range of expertise they can offer us, so we want to hear about this in your own words. We understand the support that generative artificial intelligence (AI) software can offer but it can also lead to numerous applications presenting as generic and impersonal. This makes it difficult to gain understanding of your unique experience.

To best showcase yourself, we encourage you to write your responses without the assistance of AI. If you require the use of AI software to aid in completing your application, we ask you use the generative responses as a prompt for writing your answers and avoid copying and pasting. You must also ensure the information presented in your application accurately reflects your experience.

Closing date: Tuesday 15th September 2026, 11.59pm

All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.

Interview date(s):

First round (Online, via MS Teams) - Thursday 24th and Friday 25th September 2026

Second round (In person) - Week commencing 5th October 2026

For more information about the role, please download our Recruitment pack.