Head of information systems jobs
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Ability Housing is a not-for-profit organisation dedicated to providing high-quality, accessible, and sustainable homes for people who need them. We focus on enabling independence and improving quality of life, and we are proud of the positive impact our properties have in communities across the South of England.
As we continue to invest in and maintain safe, modern, and energy-efficient homes, we are looking for a skilled Building Surveyor to join our friendly and purpose-driven team.
The Role
As a Building Surveyor at Ability Housing, you’ll play a key part in managing the condition, safety, and ongoing improvement of our property portfolio.
You will:
- Carry out property inspections, stock condition surveys, and diagnostic assessments
- Produce clear technical reports and specifications for repairs, planned works, and adaptations
- Manage contractors, oversee works on site, and ensure compliance with regulations and internal standards
- Support residents by resolving property issues and providing professional advice
- Contribute to planned maintenance programmes and sustainability initiatives
- Ensure health and safety, compliance, and quality assurance across all projects
- Ensure expedient and cost effective Void turn around
This is a fantastic opportunity for someone who enjoys a mix of technical work, problem-solving, and making a genuine difference to residents’ lives.
About You
- We’re looking for someone who is:#
- Professionally qualified or working towards a relevant surveying qualification (e.g., RICS, CIOB)
- Experienced in property maintenance, building surveying, or construction within social housing or a similar environment
- Confident producing technical specifications, reports, and costings
- Knowledgeable in building pathology, construction legislation, and health & safety
- Customer-focused, organised, and able to manage multiple priorities
- A strong communicator who works well with colleagues, contractors, and residents
- A full driving licence is essential, as frequent travel between sites will be required.
What We Offer
- Competitive salary and generous benefits package
- 25+ days annual leave plus bank holidays
- Flexible working arrangements
- Pension scheme
- Training and professional development support
- A supportive, inclusive, and values-led working culture
- The chance to make a real difference every day
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Working closely with the Director of Development, this individual will be responsible for raising funds and managing relationships with prospects and donors, organising fundraising campaigns and delivering events.
You will support the Director of Development to raise philanthropic funds through major gift and regular giving fundraising to support key development projects for the College. About Us Clifton College is a leading independent day and boarding school educating over 1,200 pupils aged 3 to 18.
Founded in 1862, the College provides an all-round education, a rich heritage with modern state-of-the-art facilities. Located in the beautiful suburb of Clifton, we lead the way as one of the best independent schools in the country.
What you’ll be doing:
Donor Relations and Stewardship
● Work closely with the Director of Development to deliver the fundraising strategy, with a focus on securing major gifts, regular giving, and corporate sponsorships.
● Build and maintain strong, long-lasting relationships with prospective and existing donors.
● Identify new prospects and funding opportunities.
● Meet with donors and prospects with the Director and alone to develop the pipeline of future support.
● Ensure timely and personalised communication with donors to acknowledge gifts, provide updates on impact, and cultivate long-term relationships.
● Write compelling proposals and impact reports.
● Work with the Head of Alumni to develop engagement strategies for legacy giving to the 1862 Club.
Work with marketing to create promotional materials and build our portfolio of testimonials.
Event Management
● Create engagement events for potential donors.
● Work with the alumni team to plan stewardship events for supporters.
● Support the development of parent engagement events.
● Support the Head of Alumni with the career mentoring programme. Administration
● Manage gift processing using Raiser’s Edge, including receipting and thanking supporters, and managing pledge payment reminders. ● Create tailored communication and engagement plans for prospects and donors.
● Provide regular updates on fundraising progress and donor reports for the Director of Development.
● Develop and manage fundraising budgets, ensuring all fundraising activities are cost-effective and within financial targets.
About You
The ideal candidate will be an excellent communicator, highly organised, and have fundraising experience within the education or charity sector.
Required Qualifications & experience
● Proven experience in fundraising, development, or a related field, ideally within an educational or non-profit organisation.
● Strong knowledge of fundraising best practices, including major gifts, regular giving, legacy giving, grant writing, and event management.
● Excellent interpersonal and communication skills, with the ability to build relationships with a wide range of stakeholders, including current and former parents, alumni, pupils, staff, Governors and donors.
● Highly organised, with the ability to manage multiple projects and deadlineseffectively.
● A passion for education and an understanding of the unique challenges and opportunities facing independent schools.
● A team player who positively contributes to a collaborative and ambitious team culture. Adaptable and flexible to change as required.
● Experience with managing budgets and using fundraising CRM systems (preferably Raiser’s Edge).
● A proactive, results-driven attitude and a desire to make a tangible impact in a school environment.
● Proven experience of planning and implementing successful major donor fundraising programmes
● Proven experience of securing high-value major gifts
● An understanding of trends and developments across the sector and demonstrable knowledge of best practice in major donors, trusts and foundations fundraising
● A degree or equivalent.
Desirable Skills
● Experience in organising and leading fundraising events.
● Knowledge of UK charitable giving regulations
● Experience in working with high-net-worth individuals and corporate sponsors.
● Previous experience in alumni relations or school development.
What’s in it for you £38,000- £42,000 salary
• 26 days annual leave plus bank holidays • BUPA Employee Assistance Programme •BUPA Confidential counselling and advice • Career development and training • Cycle to work scheme • Discounted onsite gym and pool membership • Subsidised lunch • Enhanced Pension scheme • Life Assurance • Menopause clinic • Onsite Flu vaccine clinics • Pop up bike servicing • Refer a friend scheme • Subsided Holiday Club employee benefit which is available for children from Reception Year up to Year 8 • Wellbeing benefits
Clifton College is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. That’s why we apply robust selection principles to our recruitment, in line with Keeping Children Safe in Education (KCSIE).
Although not all the roles at Clifton College are pupil-facing, we treat all roles as regulated activity. This means we can be safe in the knowledge that we have applied the most stringent recruitment checks to safeguard our pupils. Due to the nature of the role, you will need to complete an enhanced criminal record disclosure (DBS check) and undergo our pre-employment screening. As a regulated sector we are required to ask for references prior to interview. By applying for this role, you are consenting for us to contact your referees. This role is exempt from the Rehabilitation of Offenders Act 1974 therefore you will be asked to disclose all previous convictions not exempt under amendments to the Exceptions Order 1975,2013 and 2020. If you join us, we’ll expect you to maintain an up-to-date knowledge of Safeguarding legislation, and our safeguarding policies and procedures. We’ll also ask you to maintain an up-to-date knowledge of Equality and Diversity legislation and associated policies, as well as Health & Safety legislation. But don’t worry because we’ll provide training to do this! Equal Opportunities Applications are welcome from all suitably qualified candidates regardless of ethnicity, gender, age or disability. We particularly encourage applications from under-represented groups. Clifton College is committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships. How to apply Please note that we can only accept applications via our vacancy website application form (which will also allow you to attach your CV or any other supporting information). Clifton College and the Clifton College Education Group is committed to safeguarding and promoting the welfare of children and young people, all staff and volunteers are required to share this commitment. Due to the nature of the role, you will need to complete an enhanced criminal record disclosure (DBS check) and undergo our pre-employment screening. As a regulated sector we are required to ask for references prior to interview. By applying for this role, you are consenting for us to contact your referees.
This role is exempt from the Rehabilitation of Offenders Act 1974 therefore you will be asked to disclose all previous convictions not exempt under amendments to the Exceptions Order 1975, 2013 and 2020.
The client requests no contact from agencies or media sales.
The Referrals Coordinator supports women seeking asylum to access Women for Refugee Women’s (WRW) activities and the wider support they need. You will often be the first person a woman speaks to at WRW, so warmth, care, and trust are central to this role.
You will oversee referrals both into and out of WRW, ensuring women are supported to move safely and confidently between services. The role combines community‑based outreach, volunteer support, and clear administrative work, as part of a supportive hybrid team.
Please note that due to the volume of applications, we are only able to respond to shortlisted candidates. We apologise for any inconvenience.
Please apply via CharityJob and submit:
• Your CV (maximum two pages), and
• A supporting statement (maximum two pages) explaining how you meet the person specification.
Application deadline: 24 May 2026, 11:59pm
We welcome applications from people with lived experience and from communities under represented in the charity sector. If you would like to apply in a different format or need reasonable adjustments at any stage of the process, please let us know.
Women for Refugee Women supports women seeking safety in the UK to rebuild their lives and campaigns alongside them for a compassionate asylum system.
The client requests no contact from agencies or media sales.
About the role:
People arrive at the hub straight from the streets, often after being knocked back, overlooked or stuck for a long time. This role is about what happens next. As Hub Team Manager, you’ll lead a service that doesn’t let people drift. You’ll make sure the moment someone comes through the door, things start moving.
You’ll be in the middle of it all - guiding a multidisciplinary team, linking in with outreach, pulling partners together and cutting through the noise that keeps people stuck. This isn’t about managing from a distance. You’ll stay close to the work, keeping momentum in complex situations and making sure support lands in a way that actually shifts things for people experiencing multiple disadvantage.
The hub needs to feel calm, safe and purposeful, even on the busiest days. You’ll shape that. Using psychologically informed, trauma-informed and gender-informed practice, you’ll create an environment where people are met with consistency and respect, and where services work together to move people towards safety and stability. No waiting around, no dead ends just clear, coordinated next steps.
At Single Homeless Project (SHP), this is also a role where you’ll grow. You’ll be part of a service that’s central to a borough-wide response, working alongside experienced leaders and partners, with real scope to develop your leadership, influence system change and progress your career within a values-led organisation that backs its people.
About you:
- You’ve worked with people experiencing multiple disadvantage and know how to help them move forward
- You lead from the front — visible, hands-on and confident in complex, high-risk situations
- You bring people together and make things happen, cutting through barriers and slow systems
- You use psychologically informed and trauma-informed approaches in a real, practical way
- You stay calm, organised and focused when things get busy, keeping the service moving
About us:
We’re London’s leading homelessness charity – and we get things done.
In a city where hundreds are forced into homelessness every day, our work has never been more needed or more challenging. And we’re not shying away. We’re rolling up our sleeves to make change and helping over 10,000 Londoners every year. We prevent homelessness, provide safe places to live and give people the opportunity to rebuild their lives and transform their futures. And we never give up.
We’re here for Londoners wherever they are on their journey. We start with trust, building relationships that help people feel safe, supported, and ready to move forward. Every day, we put people first in everything we do, challenging injustice and barriers that keep people from the safety, stability and opportunity they deserve. We stand alongside people as they rebuild and shape a future that feels their own.
Joining Single Homeless Project means joining a team that’s bold, compassionate and determined to do better for the people we support and for each other. You’ll work alongside colleagues with lived experience, in a space that’s trans-inclusive, disability-friendly, and actively striving to be anti-oppressive and equitable.
We’re not perfect, but we’re real. We listen. We learn. And we push forward, together. Because this isn’t just a job. It’s a chance to lead with empathy, spark change, and help build a London where no one is left behind.
Important info:
Closing date: Sunday 17th May at midnight
Interview date: Thursday 28th and Friday 29th May at SHP Head Office in Kings Cross
Please note shortlisted candidates will be required to complete a short psychometric test before being confirmed for interview.
This post will require an Enhanced DBS check to be processed (by SHP) for the successful applicant.
Please note applications are reviewed for AI use in application questions. Applications with insufficient/without current right to work or requiring sponsorship will not be accepted for this role.
Preventing homelessness, transforming lives.



The client requests no contact from agencies or media sales.
We’re looking for a People and Culture Manager to shape and lead Amala's first dedicated people function, ensuring our global team is supported by rigorous and human-centred people practices. You will work closely with the Head of Finance and our international leadership team to manage the end-to-end team member lifecycle and continuously foster a deep sense of belonging across our remote workforce.
Who we are
Amala’s mission is to use the power of education to transform the lives of young refugees, their communities and the world. We are a non-profit organisation with big ambitions to create a deep and lasting impact for young people who are displaced. We have developed the first accredited secondary level programme and qualification for out of school refugee and crisis affected youth, and we also offer Changemaker Courses in areas such as Peace-building, Ethical Leadership, and Social Entrepreneurship. Our approach to education is conveyed through our human-centred, context-inclusive curricula and learning programmes that are relevant to the lives that our students lead today and will lead in the future.
Key responsibilities
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Recruitment & Onboarding: Lead end-to-end hiring and design onboarding programmes that strictly adhere to Safer Recruitment requirements.
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Performance & Development: Manage the annual review cycle and coach managers to have meaningful, development-focused conversations.
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Policy & Culture: Act as a custodian of Amala’s culture while maintaining compliant HR and policies and the Single Central Record.
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Compensation: Maintain our job grading framework and lead salary benchmarking against the NGO sector.
You will be successful if you have
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CIPD Level 5 qualification and proven HR management experience within an NGO or mission-driven organisation.
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The ability to navigate the nuances of supporting globally distributed teams across different cultures and time zones.
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A human-centred mindset that balances rigorous HR compliance with empathy and a commitment to team wellbeing.
All roles at Amala are open to applications from all sections of society. We believe in the potential of everyone regardless of race, religion or belief, ethnic origin, disability, sexual orientation, family structure, economic background, age, nationality or citizenship, gender identity, marital or civil partnership status, pregnancy or maternity, age, or any other characteristic protected by law.
Safeguarding children, young people and vulnerable persons is a priority for Amala. All team members are expected to share that commitment and adhere to Amala’s Safeguarding and Welfare Policy and Team Code of Conduct. Any offer of appointment by Amala is conditional on satisfactory pre-appointment checks.
How to apply
Read the job description for more details on the role and for information on how to apply.
Deadline: Monday 18 May 2026, 12:00 BST
Our mission is to use the power of education to transform the lives of refugees, their communities and the world.
The client requests no contact from agencies or media sales.
Social Impact & Evaluation Officer
Our team is growing and we're looking for a curious, insight-driven evaluator to join us in making a real difference for young carers across the UK.
We are recruiting a Social Impact and Evaluation Officer to lead the way in understanding and evidencing the difference our work makes, turning what we learn into meaningful change for young carers and the systems that surround them.
This is more than an evaluation role. You'll work directly with young carers through interviews, workshops, and creative sessions, helping us hear their experiences in their own words and making sure that taking part feels safe, positive, and even enjoyable.
You'll play a key role in shaping how we measure what matters, leading on our programme evaluation plans, annual impact report, and our flagship Equity for Young Carers Project, which looks beyond MYTIME to how young carers are treated across education, health, and social care.
We're looking for creative, trauma-informed communicators with a genuine interest in evidencing impact. People who can collect meaningful information, spot the patterns that matter, and turn findings into compelling outputs that influence funders, trustees, and decision-makers.
If you're ready to bring your curiosity and care to a cause that truly matters and help us tell the real story of young carers' lives, we'd love to hear from you.
Please visit the website for more information
️ Applications close 7th May 2026
We believe no child’s destiny should be defined by their beginning.
Job description
Role: Partnerships and Programme Development Manager
Directorate: External Affairs
Team: Corporate Partnerships
Manager: Senior Strategic Partnerships Manager
Direct reports: N/A
Role purpose
This role supports the development of WorldSkills UK’s income and partnership activity by turning programmes and ideas into clear, compelling funding opportunities. You will work across teams to develop proposals, manage partnerships, and support reporting and planning processes that contribute to long-term financial sustainability.
You will play a key role in strengthening how we plan, communicate and deliver partnership activity, helping to build strong relationships with funders and partners while improving internal systems and processes.
Key tasks and responsibilities
Partnership and project delivery
· Manage delivery of partnerships and events, ensuring they are well planned, on time and within budget
· Support management of key strategic partner relationships
· Coordinate teams and stakeholders to deliver partnership activities
· Ensure partnerships align with WorldSkills UK’s strategic priorities and equity, diversity and inclusion commitments
Income development and proposals
· Develop funding opportunities from programmes and organisational activities
· Produce high-quality proposals, presentations and funding applications
· Support applications to trusts, foundations and corporate partners
· Contribute to the development of partnership agreements and documentation
Reporting and planning
· Support delivery of income and fundraising plans through regular monitoring and reporting
· Track progress against agreed objectives and provide clear updates and analysis
· Contribute to income forecasting and financial tracking, working with colleagues in Finance and across the organisation
· Support the development and reporting of project plans (Project Initiation Documents) and associated performance measures
Systems, processes and knowledge management
· Use and help improve our CRM system (HubSpot) to manage relationships and track opportunities
· Maintain accurate records, documentation and reporting systems to support partnership activity
· Identify opportunities to improve ways of working and streamline processes across the team
Research and pipeline development
· Carry out research to identify potential partners, funding opportunities and sector trends
· Support the development of a strong and diverse pipeline of prospective partners
· Contribute to internal decision-making by providing relevant insights and analysis
General
In addition to the key tasks and responsibilities set out above, employees at this level are expected to:
· Produce specification requirements in line with procurement processes for outsourced activity
· Contribute to organisational risk and issues management processes.
· Support delivery of WorldSkills UK’s strategic priorities and annual business plan
· Ensure resources (staff, suppliers, partners, volunteers) are managed efficiently and effectively
· Contribute to a performance‑driven culture with robust monitoring, evaluation and reporting
· Demonstrate WorldSkills UK’s values in all aspects of the role, contributing to a collaborative, inclusive and high-performing organisational culture
· Promote and comply with WorldSkills UK’s policies, including safeguarding, health and safety, equality, diversity and inclusion
· Carry out any other duty as may be reasonably assigned that is consistent with the nature of the role and its level of responsibility. Any significant changes will be made in consultation with the post holder taking account of their experience, skills and capability
The client requests no contact from agencies or media sales.
We are pleased to invite applications for the following opportunity:
Volunteer Coordinator
Hours: 37.5 hours per week
Salary: £38,000 per annum
A rare opportunity to join a unique service user charity working with individuals who have, or have had substance use issues, Build on Belief is looking for a Volunteer Coordinator to work with our team across our London services.
We are particularly interested in recruiting someone who has lived experience of a substance use disorder, either direct or associative.
PLEASE NOTE: This role includes weekend working.
Closing date: Sunday, 10th May 2026
JOB DESCRIPTION: Volunteer Coordinator
TITLE: Volunteer Coordinator
SALARY: £38,000 per annum
HOURS: 37.5 hours per week
BASED AT: BoB Head Office (69 Warwick Road, Earls Court, London, SW5 9HB). The role will involve regular visits to our London services both during the week and at the weekend. There is the option for one day of hybrid working per week.
REPORTS TO: Head of Services
JOB PURPOSE: To cultivate, sustain and manage a volunteer pipeline to help with the effective delivery of our face-to-face services in London; enhance the development and wellbeing of our volunteer team(s), and support the volunteers in the facilitation of activities for our beneficiaries, supporting those who wish to do so to become ready for potential employment within the charity.
KEY RESPONSIBILITIES AND ACCOUNTABILITIES:
1. Volunteer management & development
· Support service managers to recruit, induct and train a cohort of volunteers from the local treatment and recovery community, as well as other local community members, ensuring they are trained and supported to undertake their roles safely and with confidence.
· Develop a range of volunteering pathways, with a focus on supporting those who identify as being in recovery as well as those still in structured treatment, creating opportunities that enhance social connectivity, build personal and professional skills, and provide meaningful activity.
· Work with service managers to ensure volunteers receive regular and appropriate supervision, and their wellbeing is monitored and supported.
· Work with service managers to ensure individuals are encouraged and supported to deliver a range of creative and socially based activities within our services, based upon their interests and life skills.
· Work with service managers to ensure volunteer inductions are conducted according to the policies of the charity and that accurate records of their volunteering are kept on our case management system.
· Deliver the five core training workshops in person at the services to the volunteer team(s) and work with the CEO to ensure the training is relevant, accurate and up to date.
· Support and encourage those volunteers who wish to do so to progress through the volunteer programme, attend the relevant training, and undertake the role of team leader, with a focus on potential employment within the charity and elsewhere.
· Work with the Senior Leadership Team to develop and enhance the volunteer offer across all of our London services.
· Support individuals with interview preparation and CV writing, with a focus on both job opportunities within the charity, peer support roles within the wider treatment systems, and other relevant opportunities as they arise.
2. Programme delivery & coordination
· Collaborate with local community organisations and partners to establish and deliver a programme of cultural, physical, and wellbeing activities that support social connection, encourage participation in safe social networks and help to improve mental and physical health.
· Plan, coordinate and evaluate activities with the wider staff team to ensure high-quality, trauma-informed opportunities for volunteers that support sustained recovery where appropriate.
· Work closely with local service managers to ensure referrals to other service providers where necessary to support the wellbeing of volunteers.
· Work with service managers to identify opportunities in the wider community that would support the development, wellbeing and social integration of volunteers where appropriate.
· Work with the senior leadership team to regularly review and revise the development of the volunteer programme to ensure its effective delivery.
· Work with the senior leadership team to ensure the programme delivers measurable outcomes that improve the life chances of the individuals accessing the programme.
3. Outreach & community inclusion
· Coordinate outreach sessions in the community with service managers and the volunteer team to increase the visibility of our services and develop wider partnership working and stakeholder management where appropriate.
· Identify external training sources that may be of benefit to the members of the volunteer team, and support individuals to access such training where appropriate.
· Work with our stakeholders and local drug and alcohol treatment providers to ensure that volunteering opportunities within the charity are available to anyone who wishes to apply, and individuals are supported to do so.
· Work with our stakeholders and local drug and alcohol treatment providers to ensure our volunteers are supported to access peer mentoring and volunteer opportunities within the wider treatment system where appropriate and required.
· Work with local volunteer centres and relevant local organisations, such as universities, to ensure volunteering opportunities within Build on Belief are advertised and available to any members of the wider community to wish to undertake them.
4. Project & financial administration
· Manage project goals and expenditure in line with set budgets, working with colleagues to ensure accurate monitoring, and reporting.
· Support service managers and support workers to ensure volunteer records are up to date and in line with policy and procedures.
· Ensure volunteering data is accurately recorded on our case management system and work with members of the senior leadership team to ensure relevant data is available for our partners, the Board of Trustees and other stakeholders when required.
· Work with service managers to ensure data is collected from our volunteer teams and service users for impact evaluations and case studies as required.
5. General
· Organize annual volunteer events as agreed with the Senior Leadership Team.
· To work with the Operations and Training Managers, Innovation and Development Manager and the Head of Services supporting the development of the weekend services and the management of volunteers.
· To contribute content for social media channels, the organisation’s website, and newsletter.
· To abide by all the policies and procedures of Build on Belief as given to you at the start of your contract with the organisation.
· To work with the Build on Belief staff team and the service providers where appropriate, to create a series of borough-wide volunteer pools to develop and improve the delivery of recovery orientated services in those locations.
NOTE WELL: This job specification covers the basic aspects of the post only and is subject to change upon the instruction of the Chief Executive Officer and if necessary, the Board of Trustees.
This post is subject to a Disclosure & Barring Service check at an enhanced level and the right to work in the UK.
PERSON SPECIFICATION CRITERIA
The successful candidate will be able to demonstrate the following (E - Essential, D - Desirable):
· Experience of working or volunteering with service users and/or volunteers in either drug and alcohol services, the wider recovery field, associated areas such as homelessness or mental health and supporting those with complex needs (E)
· Experience of recruiting, supporting, or managing volunteers in a charity or community setting (E)
· Experience of planning, coordinating and delivering group activities or community events (E)
· Knowledge of barriers faced by people struggling with substance use and social isolation (E)
· Ability to build supportive relationships with volunteers and service users, particularly those with lived experience (E)
· Understanding of safeguarding, confidentiality and trauma-informed practice (E)
· Experience of partnership working with statutory or voluntary organisations (D)
· Experience of managing budgets or project resources, including monitoring expenditure and tracking outcomes (D)
· Experience of delivering presentations or training (D)
· Experience of working collaboratively within a wider staff team. (E)
Knowledge and Skills
· Proven people skills (i.e.: motivate, engage, supervise a team of volunteers and service users to deliver on the key aspects of the role.)
· Knowledge of the range of services and activities available and necessary to improve the quality of life for people who have substance use issues, and practical ways to develop recovery capital.
· Demonstrable skills and ability to establish and maintain effective working relationships with a range of partners within both the statutory and voluntary sectors.
· Excellent verbal and written communication skills, with a focus on record keeping, monitoring, case supervision, and report writing.
· Good IT skills, including proficiency in Microsoft Office and internal systems.
Personal qualities:
· The ability to maintain safe professional boundaries with professionals, colleagues, and volunteers/service users at all times.
· Demonstrable ability to work under pressure, adapt to changing environments and to balance competing demands.
· Employ a flexible, empathetic, and non-judgmental attitude towards those with substance use issues.
· Empathy with staff and volunteers who themselves may well be in treatment/recovery (lived experience of addiction or dependency is not essential but would be clearly valued.)
PLEASE NOTE: We especially encourage applications from individuals with direct or associative experience of a substance use disorder.
Build on Belief, April 2026.
Build on Belief supports people who are struggling with, or are in recovery from their substance use; namely drugs and alcohol.


The client requests no contact from agencies or media sales.
About us
Margaret Pyke Trust has been a leader in contraception and sexual health for over 50 years. We are a unique global non-governmental organisation embedded in the human health, biodiversity and climate sectors. We train healthcare professionals around the world in sexual and reproductive health. In the UK, we train clinicians in contraceptive and sexual health. Internationally, we work in partnership with other health and environmental conservation organisations, to develop projects which simultaneously improve sexual and reproductive health services, provide livelihoods and support the conservation of biodiversity. We use our unique status and expertise to change biodiversity and climate policy to support reproductive choice.
About the role
The Programme Coordinator plays a central role in ensuring the smooth running of the Trust's programme partnerships, training delivery, and organisational systems. Reporting to the Head of Programmes and working closely with other senior staff, the post holder will provide coordination, research, communications and administrative support across programmes, training and operations.
We are looking for a motivated team player with a 'can do' positive attitude to join our small team. This role provides an opportunity to gain significant experience across a breadth of responsibilities and thematic areas in international development, including sexual and reproductive health, climate change and the environment.
You can find more information in the attached Application Pack.
How to Apply
To apply for the position of Programme Coordinator, please submit your CV and a covering letter of no more than two pages of A4, detailing your relevant experience, how it matches the criteria, and why you are interested in this role. Please submit via CharityJobs.
Application deadline: 11:30pm, Sunday 17th May 2026
Interviews scheduled: 28th May, or week commencing 1 June 2026
The client requests no contact from agencies or media sales.
The Talent Set are delighted to be partnering with East End Community Foundation (EECF) to recruit a Grants Officer to join their Grants and Programmes team.
This is an exciting opportunity to play a hands-on role in delivering accessible, high-quality grant programmes that support vital community-based projects across East London. With over £1.6m distributed annually and ambitions to grow year on year, the Grants Officer will be instrumental in ensuring funding reaches organisations making a real difference locally.
Working as part of a small, busy team, the postholder will provide advice and guidance to applicants, assess funding applications, manage grant portfolios, and monitor the impact of funded work. This role would suit someone with experience in grant making or fundraising, or someone looking to build a career within charitable grant making.
Key Responsibilities
- Support the delivery and day-to-day management of grants programmes, from application through to monitoring and reporting
- Provide guidance and support to grant applicants and funded organisations
- Assess funding applications and contribute to funding recommendations
- Manage accurate records and monitoring information using internal systems
- Build positive relationships with community organisations, partners, and internal stakeholders
Person Specification
- Experience or interest in grants management, fundraising, or the voluntary/community sector
- Strong organisational skills with the ability to manage multiple tasks and deadlines
- Excellent attention to detail and ability to assess and summarise information clearly
- Confident written and verbal communicator, comfortable engaging with diverse audiences
- A collaborative, proactive approach with the ability to work independently when required
What’s on Offer
Salary: £30,000 – £32,000 (depending on experience)
Contract: Full time, 35 hours per week
Location: Hybrid working (East London office and home-based)
Annual Leave: 23 days plus public holidays
Pension: 5.5% employer contribution with no qualifying period
How to Apply
To apply, please submit your CV demonstrating your suitability for this role by clicking the 'apply now' button (please do not apply via email). We aim to get back to all successful candidates within 48 working hours.
Commitment to Diversity
The Talent Set are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, religion or belief, sex, sexual orientation, gender reassignment, marriage and civil partnership, pregnancy and maternity, disability, or age. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.
About Rainforest Foundation UK (RFUK)
RFUK is a values‑driven organisation working with Indigenous Peoples and local communities to protect the world’s rainforests and uphold their human rights. Since 1989, RFUK has partnered with forest peoples and grassroots organisations to secure land rights, challenge destructive industries, and influence laws and policies that safeguard forests and the people who depend on them.
Our mission is clear: to combine human rights and environmental protection to tackle deforestation. From the Congo Basin to the Amazon, our work has helped communities protect millions of hectares of rainforest. With a growing team of passionate advocates for social and environmental justice, we are committed to scaling up our impact to confront the accelerating climate and biodiversity crises.
RFUK is now embarking on an ambitious new 2033 vision to scale up our work and impact in these regions and globally. All our work is delivered in close partnership with Indigenous and grassroots organisations in rainforest countries who are at the heart of what we do. We have a growing team of 30 staff members who are mainly based at our London office in the UK, in France or in DRC.
About the role
Do you want to lead fundraising efforts that make a global impact?
This is a key role to help drive RFUK’s income generation and donor engagement strategies. As Senior Fundraising Coordinator, you will play a pivotal role in the creation and delivery of RFUK’s fundraising strategy to sustain and broaden the organisation’s scale and impact. Reporting to the Head of External Relations and part of the Fundraising and Communications team, you will lead a range of activities and are responsible for developing and cultivating partnerships with institutional donors, trusts and foundations, ethical corporates, and individual supporters.
Based in London with hybrid working options, we offer flexibility, a supportive culture, and the chance to make a lasting difference.
For further details regarding the role and specific qualifications required, please consult the attached job description.
About you
You are an organised, self-starter and experienced fundraising professional with a proven track record managing a diverse fundraising pipeline from identification and cultivation through to securing gifts and successful stewardship. You have confidence engaging with foundations, corporates, individuals and major donors, and are excited to build long-term relationships with diverse stakeholders. You are eager and ready to implement new digital tools and a Customer Relationship Management (CRM) system to streamline processes and maximise long-term donor engagement and support. You have excellent communication skills, can juggle multiple tasks, thrive in a collaborative environment, and bring resilience and cultural sensitivity to everything you do.
If you’re passionate about social and environmental justice and ready to help shape RFUK’s future, we’d love to hear from you.
Application process
To apply, complete the online application form via our website by 9AM, Thursday 14th May 2026.
Interviews with shortlisted candidates will be held in-person on Thursday 21st May 2026. Please let us know in your application if you are available to attend an interview on this date.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job title: Operations & People Lead
Contract: 1.0 FTE - 1 year fixed-term contract with the possibility to become permanent
Location: Hybrid working: office base is at Somerset House, London: we are flexible on approach, within a hybrid model of in-person & virtual. This can be discussed at interview (*)
Salary: £45k to £50k p.a. (pro rata), depending on experience
Reporting to: CEO
Start date: ASAP - depending on candidate’s notice period
Normal hours: Office hours are 9.30 - 5.30pm, Monday – Friday. As this is ideally a 0.8 FTE role, there is flexibility on how the time is spread across the week. Please state how you would intend to allocate your time when you apply. (requests for flexible working hours will be considered)
Other:
- Annual leave is 25 days per year (pro rata) plus standard bank holidays
- Cultural entitlement of £250 per annum (pro rata) to spend on arts/cultural events & activities
- All employees are able to claim 1 hour a week for personal wellbeing
- Pension scheme enrolment and 6% employer contributions (reviewed annually)
(*) Access to office space in London is always available to staff who can't or don't want to work from home.
Some travel is involved in this role, to visit organisations and run programme activities.
If you would like this application pack in a different format (e.g. large print or audio file), please email us (information in the link provided).
About Julie’s Bicycle (JB)
JB unites culture, creativity and climate action to drive change. For nearly two decades, we’ve been at the forefront of the creative climate movement - one of the first to position culture as a powerful force for radical change. Our mission is to mobilise the creative sector, equipping thousands of artists, cultural organisations, and creative leaders with the tools, knowledge, and confidence needed to transform their practice into climate action. We focus on tackling the root causes of the climate, nature, and justice crises by shaping thinking, informing policy, and scaling practical solutions. Together, we can turn creativity into a powerful force for a just and regenerative future.
Role summary
As our new Operations and People Lead, you will help us continue to build and nurture a strong, can-do, and empowering operational culture that is rooted in collaboration, equity and care. You will support the CEO in ensuring the right systems and processes are in place for the smooth running of the organisation and support the Head of Programmes in the seamless delivery of our programs during a period of rapid change. You will collaborate with the whole team to continue to strengthen our equitable foundations and ensure our internal structures fully reflect and sustain our core values of justice and care.
Your goal will be to balance operational efficiency with team well-being, optimising people and teams allocations and implementing new approaches and processes so that we deliver outstanding work, while our people thrive. You will allow the leadership to focus on high-level strategy while you support us in continuing to nurture our supportive, empowering, and equitable working environment.
Key Responsibilities
People strategy - (Approx 40%)
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Operations strategy and ways of working: Work with the CEO and SLT, co-design and implement a robust operations strategy and clear ways of working for effective allocation of team and resources to achieve the organisation's objectives, strengthening further our principles of deep collaboration, equity and care.
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Equitable recruitment and retention strategy: Building on our existing progress in inclusive hiring, you will work closely with the CEO and SLT to evolve and champion our recruitment and retention strategy. You will continue to refine our processes, ensuring we remain at the forefront of removing access barriers and nurturing a diverse, flourishing, and long-term workforce. You will be responsible for timelining, creating Job Descriptions; advertising strategy and budget; liaise with hiring manager; referencing; offer letters & contracts.
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People development & care: Working closely with the CEO and SLT, contribute to the development and lead on the implementation of training, continuous professional development processes and policies that enable transparency, peer to peer feedback, psychological safety, professional development and empowerment.
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Delivery strategy: Working closely with the Head of Programmes, design and drive a capacity planning strategy for the team across 20+ projects to ensure impact delivery as well as balanced workloads.
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Cross-cutting principles: Working closely with the CEO, leading internal policy work, you will steward and expand our internal policy framework, ensuring that our established principles of wellbeing, diversity, accessibility, and anti-racism continue to be deeply woven into the fabric of every new and existing policy.
Operational excellence (Approx 30%)
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Systems improvement: Enhance and adjust systems, processes, and best practices to ensure they are flexible enough to respond to the lived realities of a diverse team.
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Digital access: Lead the planning and implementation of IT and digital strategies that facilitate accessible and collaborative remote/hybrid working.
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Compliance and safety: Maintain and communicate health, safety, and security protocols through a lens of collective care and team protection.
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Process standardisation: Working with the CEO and Finance Manager, drive consistency across HR, admin, and finance to reduce cognitive load and administrative friction for the team.
HR & financial administration (Approx 20%)
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HR:
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HR Software & data ownership, maintenance and ensuring consistency in colleagues use of the software.
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Act as the primary point of contact for HR enquiries, accessibility requests, and leave calculation.
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Act on behalf of the CEO in handling confidential issues with care and restorative intent & liaising with external HR advisor.
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Financial support: In partnership with our Finance Manager, coordinate confidential finance administration, including payroll, pensions, and audit preparation, ensuring all team members are supported by stable financial operations.
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Resource management: Manage IT and Operations budgets.
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Contract management: Oversee the administration of employment contracts and agreements and NDAs for freelancers, as well as internship placements to ensure fair and clear working agreements.
Executive support & governance (Approx 10% of the time)
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Leadership partnership: Support the SLT in strategic direction, planning, and workforce development so they can focus on fundraising, advocacy and high-level impact work.
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Support the CEO on internal communications, business travel, scheduling, diary management, technical assistance.
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Board: Manage all JB Board administration, including arranging quarterly meetings, minutes, etc.
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Funding & tenders: Provide necessary operational and organisational information for funding applications and manage portal processes for payments and offers.
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Office Management: Lead on the management of JB’s office, ensuring that the office is a comfortable working environment and equipment is maintained. Be the first point of contact for Somerset House, facilities, and for office related issues.
Person Specification
Essential
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HR Expertise: Six to eight years of demonstrable practical experience in designing and implementing People centred strategies with a focus on collaborative leadership rooted in inclusion, equity, diversity and care (six to eight years of experience). We’re particularly interested in someone experienced and/or genuinely interested in participatory design methods that incorporate the lived experiences of a diverse team.
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Operational excellence: Six to eight years of demonstrable practical experience of developing and implementing effective operations strategies and effective systems and processes that enable organisational excellence and staff wellbeing.
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A genuine, demonstrable commitment for the role of culture in addressing the climate, environment and justice crises, preferably with experience of working with values-led teams working on systemic issues especially working across climate, environmental and justice issues.
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Demonstrable experience of planning and implementing streamlined digital operations, bringing a seamless and cohesive approach to IT and software solutions.
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Strategic thinking with an eye for detail: Ability to contribute to high-level strategy while maintaining excellent attention to detail.
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Excellent communication skills: Ability to communicate key messages effectively across various written and verbal forms.
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Broad familiarity with financial and business principles.
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Effectively manage competing priorities and adapt and respond as business needs require
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Experience of planning using organisational and project management skills with the ability to work under pressure and manage time and resources effectively.
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Creative problem solving skills
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A proactive, flexible approach, and ability to progress work independently in a fast paced environment.
Why Join Us?
At Julie’s Bicycle, you’ll join a passionate team working at the intersection of creativity and climate action. We offer a collaborative, inclusive, and flexible working culture, where your voice will shape how the cultural sector responds to one of the greatest challenges of our time.
How to apply
If you’d like to apply, please:
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Complete the application form and equal opportunities monitoring form found on our website.
Submit these via our application portal by 11.59pm on Sunday 17th May 2026.
We strongly encourage early applications as we may close the recruitment early if we have reached a sufficient number of viable applications.
We know job descriptions can feel daunting and that people who are from the global majority, from working class backgrounds, those without formal qualifications and some LGBTQ+ candidates are statistically less likely to apply even when they are well suited to a role.
If you read this JD and felt you *almost* matched (if you have built relevant skills through freelance work, lived experience, activism, organising or routes outside formal education) we very much want to hear from you! We also believe class is not defined by education or parental occupation alone. If you identify as working class by your current financial experience and lifestyle, that counts.
Our commitment to meeting underrepresented individuals in the sector:
Guaranteed Interview Scheme and Positive Action
As part of our ongoing commitment to building a team that better reflects the people, communities and causes we serve, we operate a Guaranteed Interview Scheme for disabled candidates, in line with the Equality Act 2010.
This scheme is available to candidates who identify as disabled (including under the social model of disability, encompassing physical, sensory, cognitive, mental health and long-term health conditions) and who can demonstrate within their application that they meet all of the essential criteria outlined in the job description. Candidates will be asked within the equal opportunities form whether they wish to be considered under this scheme. This information will be handled in confidence and will only be shared with those involved in the shortlisting process where necessary to apply the scheme.
We are committed to increasing the diversity of our workforce and recognise that some groups are underrepresented within our organisation and sector. We therefore actively encourage applications from people from ethnically diverse backgrounds. Where candidates are equally qualified, we may apply positive action in line with the Equality Act 2010 to select a candidate from an underrepresented group, where this is a proportionate means of addressing underrepresentation.
A note on AI
While we understand that some people may use AI tools for accessibility (and recognise and support that many assistive technologies may use elements of AI), we ask candidates to consider what tools are most appropriate during the application process. For example, we recognise the value for many people of machine learning language tools like Grammarly. On the other hand we would discourage the use of generative AI tools in writing your application, as we'd like to understand your personal interest in working for Julie's Bicycle, and be able to understand your non-AI-assisted communication skills just as they are. We also recognise that for many of the people and creative communities we work with, the rise of generative AI poses a threat to their livelihoods, while the environmental impacts of AI are only set to grow: this means we also have a responsibility as Julie's Bicycle to consider where and when (and if) we use AI in our work.
Thank you for your interest in working at Julie’s Bicycle.
Julie’s Bicycle is a leading not-for-profit, mobilising the arts and culture to take action on the climate, nature and justice crisis.
The client requests no contact from agencies or media sales.
Overview
The Premier League Foundation is seeking to appoint an experienced Senior Grants and Compliance Manager on a permanent basis. As a key member of the Central Operations team, you will help ensure the Foundation operates as an effective and efficient charity by maintaining robust, high‑quality grant‑management processes. Working closely with the Head of Governance and Operations and the Senior Impact and Insight Manager, you will oversee all grant‑making activity, from application through to monitoring, reporting and end‑of‑grant procedures. You will ensure that grantees comply with funder requirements, and that our grant‑making practices reflect, promote and continue to evolve in line with sector best practice.
You will collaborate closely with the Programmes Team and the Impact and Insights Team to ensure they have the tools and frameworks needed to monitor grant delivery and performance in line with Premier League programme expectations and funder requirements. Supported by the Governance and Grants Executive, you will track how funding is used, ensure grant conditions are met, and lead the ongoing improvement of grant‑making systems and processes.
A core part of the role will be leading the development and implementation of the Capability Code of Practice — a governance framework designed specifically for the unique needs and context of professional football club charities. You will ensure the Code continues to evolve with governance best practice and will work directly with Premier League club charities to create regular opportunities for sharing good practice, supporting them to achieve full compliance with the Code and to strengthen their effectiveness and efficiency as charitable organisations.
Working alongside the Head of Governance and Operations, you will also help ensure the Foundation maintains strong governance and operational excellence, including our own compliance with the Code and ongoing improvements to internal systems and processes.
The ideal candidate will thrive in a fast‑paced environment, managing multiple workstreams while demonstrating strong interpersonal skills and exceptional attention to detail. They will be comfortable working both autonomously and collaboratively and will bring a strong understanding of progressive grant‑making and the role that good governance plays in delivering the Foundation's charitable objectives. They will be confident in embedding these principles across the organisation and wider network and will demonstrate a clear commitment to Equality, Diversity and Inclusion.
Who we are
The Premier League Foundation was established in 2010 to distribute funding provided by the Premier League and its partners to professional football club charities across England and Wales, supporting them in their delivery in thousands of community venues and schools across the country. A total of 106 club charities are supported across the Premier League, English Football League, and National League.
More than 2.5 million individuals have benefitted from the charity, which aims to foster positive sporting, health, personal and education opportunities for children, young people, and the wider community.
Our hybrid-working model also allows you some variety on your place of work, offering you the chance to work from home on some days each week. You will attend the office or site visits in line with our company policy. All staff liaise closely with their line manager to manage their time appropriately and according to their work and team requirements.
The role
- Oversee the Premier League Foundation’s grant management function, ensuring timely, high-quality and consistent processes for grant assessment, approval, delivery, monitoring and reporting.
- Lead the development, implementation and continuous improvement of grant-making processes to enhance operational efficiency and service delivery.
- Provide advice and support on the design and development of application and grant-making processes for new programmes and funds.
- Work with the Head of Governance and Operations and the Finance team to support grant payment processes, including quarterly grant payments as required.
- Oversee the management of grant agreements, supported by the Foundation Governance and Grants Executive, and establish processes to ensure all grant-related documentation is quality assured and appropriately maintained.
- Contribute to reports relating to governance and grant management including mid-year and end of year monitoring updates for Premier League Foundation Board meetings.
- Support the Programmes Team in producing engaging and informative reports on programme performance and impact for our funding partners and other relevant stakeholders as required.
- Communicate regularly with club charities to provide updates, respond to queries, and build strong, collaborative relationships.
- Work with impact and insight colleagues to develop and implement monitoring and evaluation frameworks for grant-funded projects.
- Collaborate with colleagues across the organisation to ensure the impact of funded projects is measured, documented, and communicated effectively.
- Oversee the development and implementation of the Capability Code of Practice and the Capability Audit process, working collaboratively with funding partners and key stakeholders to assess the governance and management arrangements of funded organisations, and to embed a culture of continuous improvement across the network
- Develop and maintain strong relationships with the 20 Premier League football club charities to ensure compliance with the Capability Code of Practice, providing tailored support, advice and guidance to aid the effective implementation of their Capability Action Plans
- Lead the Premier League Foundation’s internal self‑assessment against the Capability Code of Practice, monitoring progress and evaluating performance against the actions set out in our Capability Action Plan.
- Lead the delivery of the bi‑annual Capability Code of Practice Conference, as well as other grant‑making or governance‑related networking opportunities, events and training sessions
- Line-manage the Governance and Grants Executive, providing regular supervision, workload management, wellbeing support and opportunities for professional development.
- Ensure the Foundation is well connected to other initiatives and organisations in the sector and stay informed of trends in grant funding practice to inform operational improvements.
- Represent the Premier League Foundation in a professional and positive manner when engaging with internal and external stakeholders, always reflecting the organisation’s values.
- Undertake any other duties that may reasonably be required, and are commensurate with the job role, in furtherance of the objectives of the Premier League Foundation.
Requirements for the role
- Strong written and analytical skills, with the ability to produce high-quality, impactful board reports.
- Experience working in governance, grant management or compliance within the voluntary, community, and/or sports sector.
- Knowledge and understanding of best practice, initiatives and legislation relating to charitable grant‑giving.
- Strong project management, planning and organisational skills, with the ability to manage a complex network of internal and external stakeholders.
- Ability to work at pace, manage pressure, exercise sound judgement and resolve problems effectively.
- Excellent communication skills, with the ability to engage a wide range of audiences across different formats, with written communication to an excellent standard.
- Excellent interpersonal, influencing and relationship management skills.
- Ability to work collaboratively as part of a team and with partners.
- High level of computer proficiency, particularly with excel.
- An understanding of and commitment to equality, diversity and inclusion and how they relate to the role.
- Willingness to travel within England and Wales as required.
Our commitment to safeguarding includes implementing robust safer recruitment procedures to assess the suitability of individuals applying for roles that involve work with children and adults who are or may be at risk of harm. For further information, please see our Safeguarding Policy and Safer Recruitment Guidance.
To apply please visit our careers page and apply with your CV and a cover letter. The closing date for applications is Monday 11 May 2026.
We will remove barriers that prospective candidates might face at any stage of our recruitment process. If you have a disability and would like the advert in an alternative format, or would like to talk about how we can adjust the interview process to best support you, please contact Premier League.
The client requests no contact from agencies or media sales.
The Hampstead Garden Suburb Trust protects, maintains and enhances the unique character of Hampstead Garden Suburb - an internationally important example of early 20th-century town planning and architecture.
The Architectural Support Officer plays a central role in this work. You will support the day-to-day operation of the Trust’s consent process, helping applicants and their advisers with applications, maintaining accurate records, and ensuring decisions are communicated clearly, professionally and with authority.
This is a varied role combining administration, public-facing work and exposure to architecture and conservation. It would suit someone with an interest in the built environment and heritage who enjoys detailed work and engaging with the public.
The role supports a high volume of applications across the Suburb and is central to the Trust’s day-to-day operation.
MAIN RESPONSIBILITIES
Architectural and technical support
- Support the architectural team in reviewing applications, including preparing summaries and assisting with research and policy.
- Maintain a strong working understanding of the Trust’s Design Guidance and relevant policies.
- Assist applicants in understanding how proposals align with the Trust’s requirements while being clear about the Trust’s role and the limits of advice that can be provided.
- Attend occasional site visits with colleagues to view properties and proposals.
- There will be opportunities to contribute to talks and events, depending on interests and experience.
Application and consent process
- Manage the administration of applications for Trust consent, ensuring they are registered, validated and processed efficiently.
- Act as a first point of contact for applicants and their advisers, providing clear guidance on process and requirements.
- Calculate and process application fees; raise invoices and maintain accurate financial records.
- Notify neighbours and manage consultation processes in line with Trust procedures.
- Prepare and issue decision letters and consent documentation.
- Track applications through each stage of the process, ensuring deadlines and actions are monitored and progressed.
Committee and governance support
- Prepare and circulate papers for Plans Committee and Trust Council.
- Take clear and accurate minutes and support follow-up actions.
- Assist in the preparation of reports and recommendations.
Records and systems
- Maintain accurate and up-to-date records of applications, decisions and property information.
- Support ongoing improvements to record-keeping, processes and digital systems.
- Ensure documentation is well organised, accessible and compliant with Trust requirements.
Team and office contribution
- Respond to general enquiries from residents by phone, email and in person.
- Work collaboratively with colleagues to support the smooth running of the Trust office.
- Undertake any other duties relevant to the role as required.
The client requests no contact from agencies or media sales.
As Service Manager, you will lead Visiting Housing Support services in South West Edinburgh.
You’ll lead a team of eight staff and support people who are homeless, at risk of homelessness or in unsuitable accommodation. The support will focus on empowering people to sustain their tenancies and live well in stable housing.
You’ll be managed by the Head of Services and work within a peer group of 7 other managers across the organisation. This service is delivered in partnership with Right There and you’ll work with colleagues across the partnership, sharing a responsibility to develop and embed our partnership approach.
Overview
This service is commissioned by City of Edinburgh Council and is in year 2 of a 10 year contract. Your team will support 300-400 people each year through phone support, direct meetings in people’s homes, running drop in sessions and visiting shared houses and other temporary accommodation. Your team will help people understand how to bid for housing; help them access benefits; signpost services to help them with additional concerns including mental health support; and, when the time comes, your team will support them to set up their tenancy in a sustainable way.
Responsibilities
Your responsibilities are in four parts:
- Leading a team
- Delivering the service
- Partnership working
- Upholding the values and culture
Leading a team
You will lead and line manage a team of eight practitioners and administrative support creating a high-performing, values-led culture where staff feel motivated, supported, and clear in their roles.
- You will take a lead role in the recruitment, onboarding and induction of new staff, ensuring they are equipped and confident from the outset.
- You will provide constructive feedback in real time as well as supporting staff through performance conversations, annual appraisals, and coaching. And, you’ll build a resilient team that can manage complexity, deliver high-quality support, and respond appropriately to safeguarding and risk.
- You will recommend and organise training for your team and for individuals.
- You will be a conduit for organisational wide information, ensuing staff feel supported and understand the bigger picture
- Hold registration / You will maintain required professional registration in line with SSSC requirements.
- You will participate in the on-call rota, responding to incidents and providing out-of-hours guidance and decision-making
Delivering the service
You are responsible for all aspects of service delivery, from referral to sign off and everything in between.
- You will generate referrals and oversee the referrals we receive, ensuring they are appropriate for our service and allocated on the basis of need and capacity. Through regular case reviews and audits, you will ensure practice is trauma informed and focused on outcomes.
- You will lead on compliance and reporting, using internal and external systems to track performance and report on contractual requirements. You will use our case management system In-Form to ensure accurate, up-to-date recording that clearly evidences support, progress, and outcomes.
- You will manage a budget for expenses, training and project costs.
- You will ensure compliance with Care Inspectorate and SSSC standards, maintaining strong casework quality, accurate recording, and effective reporting across the service.
- You will be the lead on safeguarding and managing risk, supporting staff to manage complex situations safely, with appropriate escalation and shared responsibility.
- You will use data and learning to strengthen performance, drive improvements, and embed a consistent, high-quality approach across the service.
- You will identify funding opportunities and support the development of funding applications
Partnership working
Partnership working is key to the success of this role and this service. You’ll play a key role in developing partnerships and continuously improving the service—working closely service providers in the local area, the local authority and other stakeholder to strengthen collaboration, identify opportunities to provide support, and drive better outcomes for the people facing homelessness.
The key partnership however, is the relationship with Right There.
Four Square work with Right There to deliver visiting housing support in the West of the city. Right There are the lead partner and provide the service in the North West, while Four Square operate in the South West. We share some resources and benefit from the support and guidance of a Locality manager based in Right There. This is year two of a ten-year partnership and you will work with colleagues in Four Square and Right There to enhance the partnership and reap the benefits of cross organisation working.
Three of your team are employed by Right There and you’ll work to ensure seamless management of these staff. You’ll also lead and participate in joint training as well as reporting performance into the partnership.
Upholding our values and culture
Our values are the essence of what we do. As well as delivering a service, as a leader, you are expected to use our values to elevate the service you manage. This means that you demonstrate ambition, empowerment, integrity and respect in all that you do. And, that you use these values to ensure the service is innovating, responsive and truly has an impact on people experiencing homelessness.
Alongside our values, Four Square promotes a culture based on trust, leadership and curiosity. It’s important that, as a leader, you role model these behaviours, including:
- Trust – starting from the belief that everyone has good intentions
- Leadership – supporting everyone to lead by what they say and do
- Curiosity – encouraging everyone to be interested in what we do and why
Shared accountabilities
Alongside other managers, you will:
- Ensure compliance with legislation and standards
- Contribute to organisational performance and reporting
- Support organisational learning and improvement
- Be visible, accessible, and engaged across services
Person Specification
Skills, Values and Attributes
- Ambitious for people experiencing homelessness; empowers better futures
- Values-led leader who motivates, challenges and supports staff
- Confident managing complexity, risk and safeguarding
- Committed to high standards, quality and continuous improvement
- Acts with integrity and respect
- Builds strong relationships with people, staff and partners
- Clear communicator who gives direction and holds accountability
- Organised and able to prioritise competing demands
- Confident decision-maker in complex, high-risk and multi-agency contexts
- Strong coordination skills across systems, deadlines and priorities
- Understanding of homelessness
Qualifications and Experience
- SVQ Level 4 (or working towards), or SVQ Level 3 meeting SSSC requirements
- Membership of the Protection of Vulnerable Groups (PVG) scheme.
- Relevant qualification in Housing, Social Care or related field (desirable)
- Experience managing or supervising staff, including performance conversations
- Experience supporting people with homelessness or complex needs
- Strong knowledge of risk, safeguarding and trauma-informed practice
- Confident using case management/reporting systems (e.g. In-Form, ECCO)
- Experience of multi-agency and partnership working
- Experience overseeing complex casework
- Experience in service development and inspection readiness
On-Call Requirements
- Will participate in an on-call rota covering one week in four and annual leave cover when required, including evenings, weekends and occasional overnight cover
- Able to respond to incidents, provide guidance and make decisions in a timely manner while on-call
- Flexible and responsive to the needs of the service
The person will:
- Attend and participate in Monthly reflective practice groups.
- Attend, prepare for Quality Assurance Meeting
- Attend Quarterly Care Inspectorate service self-Assessment Meetings
- Facilitate Monthly meetings with staff teams, recording meeting minutes and uploading documentation.
Download the job pack to find out more about the role.
Key Dates:
- Closing date: 15.05.2026
- Shortlisting complete: 20.05.2026
- Interview invites issued:21.05.2026
- Interview dates: Tuesday 26.05.26 and Wednesday 27.05.26
Please apply with a CV (no more than 2 pages); and a covering letter outlining why your skills, experience and values make you the right person for this role.
The client requests no contact from agencies or media sales.
