Health policy jobs
Administration Manager
Are you looking for a role that will enable you to fully utilise your talents in a forward thinking and supportive independent charity?
Do you have the skills, experience and personal qualities necessary to provide superb, highly organised and professional HR, office and people management administration support?
We are looking for an Administration Manager to join the team in this part-time working role.
Position: Administration Manager
Location: Exeter
Salary: £31,974 FTE (£19,184 for part-time)
Hours: 21.75 hours per week (flexi time available)
Contract: Permanent
Closing Date: 12 noon Monday 23rd February
Interviews: Friday 6th March
The Role
You will manage the relationship with external HR consultants, ensuring all HR policies and procedures meet statutory and legal requirements. You will lead a small support services team, oversee office and administrative services, and provide key support to Executive Management and our Board of Trustees.
You will also ensure the office environment is safe, inclusive, and cost-effective, creating a positive working environment for staff and stakeholders.
Why Work Here?
- Opportunity to play a central role in shaping and supporting the charity’s operations.
- Be part of a collaborative staff team, in a positive working environment with engaged Trustees and staff.
- Play a key role in helping to make a positive difference for Devon’s rural and coastal communities
About You
We are looking for a strategic thinker with hands-on-skills, able to think clearly under pressure, work to deadlines and balance competing priorities
You will have experience of:
- Writing policy and procedure documents and reports
- Working in a professional administrative management role
- Providing support and advice to managers and staff on a range of personnel issues
- Health and safety in a workplace environment, including undertaking risk assessments
- Using Word, Excel, PowerPoint and Outlook to a high standard
- HR management and delivery
- Managing a staff team enabling people to achieve their potential
- Formal minute taking
About the Organisation
Join an independent charity that helps to enable and empower communities across Devon to tackle insecurities and inequalities that can arise from living in a rural county.
The organisation is an equal opportunities employer and strive to create a working environment where everyone can make the best use of their skills, free from discrimination or harassment. Applications are welcomed from all sections of the community.
You may have experience in areas such as Admin, Administration, Administrator, Admin Manage, Administration Manager, HR and Administration Manager, Personnel, People Officer, HR Officer, Office Manager.
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
This role is responsible for working collaboratively with the Head of Fundraising to develop and deliver our annual portfolio of events (including RDA UK organised events, securing places in third party events and supporting in aid of events), introducing new local fundraising opportunities, and building relationships within community groups.
- To work collaboratively with the Head of Fundraising to deliver RDA UK’s community and events fundraising programme, ensuring income targets are achieved or exceeded.
- To explore, develop, and manage an RDA UK flagship event.
- To oversee and develop our challenge events programme, including open and bespoke overseas challenges.
- To build strong community partnerships and supporter networks, maximising engagement across the UK.
- To provide excellent supporter stewardship, ensuring every fundraiser feels valued and motivated.
RDA is committed to creating a workplace where everyone belongs. We welcome applications from talented candidates of all backgrounds, abilities, and experiences, and celebrate the diversity that makes our team stronger.
At RDA, we harness the power of horses to enrich lives, supporting disabled people through innovative programmes that promote health


The client requests no contact from agencies or media sales.
Help a Black-led national youth music charity run brilliantly behind the scenes. We’re hiring an experienced operations manager to own the systems, administration and reporting that enable our work with young people to thrive.
UD Music Foundation is a Black-led National Youth Music Organisation based in Stratford, Newham, with a 25-year track record rooted in Black music culture. Founded by musicians in 2000, UD educates, empowers and creates life opportunities for young people, addressing racial and socio-economic inequality through talent development, skills building and pathways into the music industry.
This is a senior, hands-on operational role in a small, mission-driven organisation. You will take ownership of our core operational, administrative and reporting systems—bringing structure, consistency and follow-through across calendars, documentation, records, deadlines and organisational processes. Working closely with the Chief Executive Officer, you will help ensure UD runs smoothly, reliably and responsibly.
You’ll play a key role in:
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maintaining strong operational and administrative systems and accurate records
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coordinating funder reporting, monitoring returns and evidence collation across grants
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supporting financial administration (invoices, expenses, contractor payments) and audit readiness
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coordinating governance administration with the CEO (board papers, registers, policy updates)
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supporting project delivery administration including events, workshops and performances
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overseeing operational compliance administration (data protection, safeguarding, health and safety)
This role is for someone who enjoys being the organisational “glue”—methodical, calm, and highly organised—with strong judgement, attention to detail and confidence managing competing deadlines. It is not a programme-leading or strategy role.
UD is committed to equity, diversity and inclusion and warmly welcomes applications from candidates underrepresented in the arts and cultural sector. We are happy to discuss access needs or reasonable adjustments at any stage of the process.
The client requests no contact from agencies or media sales.
JOB TITLE: Youth Programmes Officer North Wales
SALARY: £18,731 pro-rata including holiday pay, based on a working pattern of 30hrs/week across 4 or 5 days, and 39 weeks/year. £26,700 FTE
LOCATION: Homebased with travel within North Wales (Mainly within Anglesey/Bangor Area and occasionally along the A55 corridor)
HOURS: 30hrs a week, working term time only (39 weeks/year). The hours and days of coverage may be negotiable for the right candidate and experience
CONTRACT: Permanent
Ideal opportunity if you enjoy working with young people and want to help them be the best they can be.
Flexible and rewarding position within a dedicated and supportive team, working together to develop teamwork, leadership, and employability skills that inspire the next generation to aim high.
Join our team and make a real difference!
Our charity, the Jon Egging Trust, is looking for a highly motivated individual with experience of working with young people, to plan and deliver inspiring teamwork, leadership and employability programmes in North Wales. The role involves liaising with school staff, local partners (including the Military and local businesses) and volunteers to ensure programmes meet the needs of our young people and is supported by the Regional Manager, North Wales.
The successful candidate will be based from home with a requirement to travel to partner schools and business sites in and around Anglesey, Bangor and occasionally along the A55 corridor. Fuel expenses are paid and travel time is included as part of working hours. Working with secondary schools to provide early support programmes, core delivery time is usually within the school working day and during school terms only. All other working hours can be managed with flexibility by the post holder to ensure that all administrative tasks are completed as required.
Across the JET team we cultivate a culture of inclusion that respects individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation, and delivers better outcomes for our young people. We welcome applicants whatever your background and whatever your stage in life, so if you are returning to the workforce after a period away, or even seeking a change of pace, please get in touch.
About the Jon Egging Trust (JET)
At JET, we support vulnerable young people to get back on track and realise their potential; more than 45,000 young people right across the UK to date, and there’s so much more we can do. We’re an organisation that really values its people and we’re immensely proud that our team culture is based on caring and raising each other up.
Our benefits package includes:
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Flexible working
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Enhanced annual leave
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Homeworking allowance
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Occupational pension scheme
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Occupational sickness scheme
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Special paid leave provision
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Enhanced family leave
Download the Candidate Information Pack
Read our Applicant Privacy Notice
Child and adult at risk protection policy statement
The Jon Egging Trust is committed to providing a safe and positive environment for everyone involved in its services and activities. The Trust takes its extended moral and legal duty of care very seriously in relation to children, young people, staff and volunteers. We seek to ensure the safety and wellbeing of all children and to protect them from harm or abuse when they engage in any of our activities. JET expects all employees and volunteers to share this commitment. The suitability of all prospective employees or volunteers will be assessed during the recruitment process in line with this commitment.
To apply
Please complete our online application form.
The closing date is Sunday 22nd February 2026 at 23:59.
Interviews to be held week commencing 2nd March 2026.
This will be a two-part interview, which will involve an online interview on Monday 2nd March via Microsoft teams, followed by an in-person delivery observation interview on Wednesday 4th March at a local school within North Wales. Details of which, will be shared upon invitation to interview.
Questions?
Contact us through our website.
Please note:
Due to our anonymised recruitment process, if your application is not shortlisted, we are unable to provide personalised feedback.
To become an employee at JET, you must be able to provide evidence of your right to work in the UK and a satisfactory DBS check – enhanced with children's barred is required for this role. As part of our recruitment process, we want to make clear that we are not able to offer visa sponsorship for this position.
As part of our safer recruitment process, all candidates invited to a final interview will also be required to complete a confidential self-disclosure form, which allows any relevant information to be discussed in line with our safeguarding policy.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Overview
FearFree delivers services across the Southwest for victims, children and perpetrators of domestic abuse, sexual violence and stalking with the aim to break the cycle of abuse and support all to live free from fear. We provide trauma responsive support, and this post will be fundamental to ensuring service users, stakeholders and partners experience this in our daily delivery.
This ISAC role is set within the Wiltshire Domestic Abuse service, providing specialist stalking advice, consultancy and support to high risk victims of domestic abuse stalking across Wiltshire. You will be working in a multiagency environment including police, other statutory bodies and third sector organisations to respond to and safeguard high risk victims, bridging gaps in their support.
FearFree is committed to flexible and hybrid working and this role will be a mix of home based and office based, alongside requiring travel for multi-agency meetings and other deliverables.
This role may include evening and weekend work when required.
Key Responsibilities
- Work with high risk victims of domestic abuse stalking, providing a targeted service, promoting safety as the central issue and thus reducing the risk of serious harm or death.
- To provide this service both at time of crisis and in longer term e.g. safety planning, risk assessing advocacy, support through the criminal justice/civil legal process and liaison with other statutory and voluntary agencies.
- Complete specialist risk assessments (SASH and DASH).
- Manage a caseload ensuring each person receives the appropriate service individual to their risk and needs.
- Provide proactive, trauma responsive and holistic support, with a focus on increasing safety and reducing risk.
- Work with criminal justice agencies as well as a variety of partners including Victim Support, Children’s Social Care and Housing, to ensure a comprehensive approach to risk.
- Provide specialist advocacy to victims going through the criminal justice process.
- Attend Multi Agency meetings (Stalking Clinic) and Multi-agency Risk Assessment Conferences (MARAC) and Multi Agency Public Protection Arrangements (MAPPA) meetings as required.
- Give information and support to those experiencing stalking, enabling and empowering them to make positive choices about options available to them and assist them in regaining control of their lives.
- Support other agencies in the identification and referral of stalking issues via promotion of service and institutional advocacy.
- Offer professional consultancy, training and advice to other agencies on stalking.
- Respect and value the diversity of the community in which the services works in, and recognise the needs and concerns of a diverse range of survivors ensuring the service is accessible to all.
- Support colleagues and Head of Service to monitor data and report on quality outcomes.
Application
To apply, please download the full job description/person specification along with the application and equality monitoring forms. Please send the completed application form and optional equality monitoring form direct to FearFree.
There is no specific closing date for this role and this vacancy will close once a suitable candidate is found, so early applications are encouraged.
For information about the processing of your personal data at FearFree, please visit our website.
FearFree is committed to encouraging equality and diversity in the workplace. We strive to be a diverse and inclusive place to work where we can all be ourselves and individual differences are recognised and valued.
The client requests no contact from agencies or media sales.
Overview
Are you ready to lead with purpose and make a real impact in young people’s lives?
At Change Grow Live, we believe in being open, compassionate, and bold — and we’re looking for a dynamic Team Leader to bring those values to life in our Children & Families Team. The post holder will be responsible for the operational management of the services ‘Hidden Harm’ team who support children and young people affected by parental substance misuse.
You’ll be at the heart of shaping a responsive, innovative service across Hertfordshire, empowering young people and their families to overcome challenges and thrive. This is your chance to lead a passionate team, drive service excellence, and help build brighter futures.
We are looking for a confident leader with experience in children’s services or substance misuse apply now and help us shape a future where every young person feels supported, safe, and heard.
Where: Hertfordshire
When: We're looking for the right person to join our team on a fixed term contract until the end of March 2027
Part Time Hours: 22.5 per week
Full Time Salary Range: £35,220.59 - £37,184.91 + Outer Fringe allowance £694.25 (Pro-Rata)
*Please note: Full-time hours at Change Grow Live are 37.5 hours per week. For part-time roles, the salary and payments will be pro rata based on contracted hours.
Responsibilities
About the role:
- Under the supervision of CGL’s Cluster Manager, you will lead the delivery of services that empower Children, Young People, and their Families to overcome issues around substance misuse.
- The post holder will provide line management to practitioners within the service and will be responsible for the operational management and strategic development of the service.
- They will always maintain high professional standards and ensure a Young Person focused approach in all aspects of delivery with the aim of reducing harm and promoting resilience.
- They will lead by example in creating a professional and young persons focused team culture focused on excellent service delivery.
- The post holder will ensure a positive learning environment where integrity and professionalism are paramount, whilst empowering staff to ensure all attempts at positive outcomes are achieved for those using the service.
- You will support the Cluster Manager in the continual development and improvement of service delivery.
- You will develop and maintain excellent working relationships with partners both internally within the service and externally within a wider partnership.
- The Post Holder must have a valid UK Driving License and access to a car in order to work flexibly at various operational sites as required.
About you:
- Experience of working with children and young people experiencing difficulties around Substance misuse.
- Knowledge of the issues facing children, young people and their families affected by substance misuse.
- Excellent knowledge of drugs and alcohol and their effects.
- Line management experience including the delivery of reflective practice.
- The ability to lead, empower and motivate a team.
- Excellent knowledge of safeguarding policies and practices relating to children and young people and experience of embedding these operationally.
- The ability to foster new partnerships and to maintain positive relationships with partner agencies.
- Knowledge of a range of psychosocial and evidence-based interventions around substance misuse.
- Knowledge and understanding around the ‘Hidden Harm’ agenda.
- Knowledge and experience of community-based support/outreach practices.
- Ability to ensure all record keeping, outcome monitoring and data collection is maintained effectively.
- Communicate confidently and effectively, verbally and in writing.
- Respond flexibly to the demands of the post.
- The ability to keep calm under pressure.
- Show commitment to facilitating positive outcomes for young people and their families.
What we will give to you:
- 25 days holiday (+ bank holidays) rising by 1 day for each years’ service “Capped at 30 days”
- Paid ‘Wellness’ hour each week along with a ‘Wellness’ hub and Employee Assist Programme
- Contributory pension scheme
- A great selection of benefits incl. discounts for shopping, cinema, holidays, etc.
- A friendly and supportive team
- Training, career development & progression opportunities
- Refer a friend scheme.
Please ensure that when completing your application form and supporting statement, you reflect on the details outlined in the job description. This will help us understand how your skills and experiences align with the requirements of the role.
Direct applications only — we will not be engaging agencies for this vacancy.
Please note: This role is not eligible for visa sponsorship. Applicants must already have the right to work in the UK at the time of application. For applicants with time-limited visas, unfortunately, we are unable to support new visa applications or extensions.
We reserve the right to close the vacancy early if we receive a high number of applications, so we encourage you to apply as soon as possible.
Salary Range (pro rata if part time)
CGL points 31 to 33 (£35,220.59 - £37,184.90)
ILW / OLW /Fringe
Outer Fringe (£694.25)
Interview Date
23/1/2026
Closing Date
15/2/2026
This post is subject to a Disclosure and Barring Service (DBS) check at an enhanced level.
Our mission is to help people change the direction of their lives, grow as individuals, and live life to its full potential.
Location: Loughborough, England (Travel required to all Baca Services locations)
Contract Type: Permanent
Salary: £24,754 - £28,454 per annum FTE
Working Hours: 37.5 hrs per week (including evening and weekend hours on a rota)
Start Date: February 2026
About Us
Baca is dedicated to providing support and care to 16 to 18 year old unaccompanied asylum seeking children who are newly arrived in the country, helping them rebuild their strength, dignity, and hope for the future. We work closely with social workers and representatives from other agencies to benefit the young people in our care.
Role Overview
As a Support Worker, you will be a key worker for several young people in Baca's care, providing high-quality holistic and therapeutic support for their transition to adulthood. You will deliver services in line with Baca’s Theory of Change, ensuring the highest quality outcomes in physical and emotional wellbeing, education, employment, training, social engagement, and personal safety.
Key Responsibilities
- Provide high-quality support and care to young people, ensuring their holistic development.
- Work proactively to safeguard young people and resolve any issues that arise.
- Be a role model, offering care and compassion without discrimination.
- Support young people in developing essential life skills and preparing for independent living.
- Engage young people in education, vocational training, and hobbies.
- Foster positive relationships within the community and support social engagement.
- Plan and participate in day trips and annual residential weeks.
- Develop partnerships with social workers, solicitors, teachers, volunteers, and other partners.
- Maintain excellent communication and keep accurate records.
Requirements
- Alignment with Baca’s values and mission. Ability to respond to change and work as part of a diverse team.
- Self-motivated, proactive, and able to take initiative.
- Knowledge of safeguarding practices and issues faced by unaccompanied asylum-seeking young people.
- Relevant training or willingness to complete essential training within the first year.
- Experience working with young people, especially in cross-cultural settings.
- Excellent communication, organizational, and ICT skills.
- Driving licence and access to a car.
- Enhanced DBS check required.
Personal Attributes
- Approachable, reliable, and a strong team worker.
- Supportive, responsible, and personable.
- Flexible and able to work occasional evenings and weekends.
Holidays And Benefits
- 33 days’ holiday a year (pro rata for part-time staff) including bank holidays.
- Pension scheme
- Health & Wellbeing programme
- Free parking
- Casual dress
How To Apply
If you are passionate about making a difference in the lives of young asylum seekers and have the skills and attributes we are looking for, we would love to hear from you.
Please note: You must have the right to work in the UK for this role as Baca is not on the Home Office list.
It is our mission to serve young people who have been forced to flee their home country – offering safe homes, education, therapeutic care and support



At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Job Title to play a pivotal role in our Service in location.
Sounds great, what will I be doing?
This role is responsible for delivering person-centred support that promotes wellbeing, independence, and tenancy sustainment for service users with diverse and often complex needs. You will assess referrals, co-produce and review SMART support and risk management plans, and work in partnership with external agencies to ensure access to health, education, employment, and community resources. ?
?The role involves supporting independent living
skills, financial stability, and recovery while preventing relapse or hospitalisation. You will maintain accurate records, uphold organisational policies, and contribute to service monitoring and development. Acting as a positive representative of Hestia, you will build strong relationships with service users, colleagues, and key stakeholders.?
What do I need to bring with me?
You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.
You will support service users to maximise their financial security and independence by addressing arrears, maintaining benefit claims, and enabling access to employment, training, and volunteering opportunities. You will ensure organisational strategies, values, and policies are embedded in all aspects of service delivery, while working closely with the local and Senior Management Team to contribute to service development and continuous improvement. You will positively represent the organisation internally and externally, building strong relationships with service users, colleagues, commissioners, and key partners. The role also requires maintaining accurate service user, financial, and service records using organisational systems, supporting monitoring and reporting requirements, and ensuring compliance with all relevant legislation, policies, and procedures.
Interview Steps
We keep our interview process simple, so you know exactly what to expect.
Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.
Our commitment to Equality, Diversity, and Inclusion
Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.
We are a disability confident employer
Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.
Safeguarding Statement
Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk
, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.
Important Information for Candidates
If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.
We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Company Overview
You would be joining Palladium, a global impact organisation, with 3,000 employees in over 90 countries. We are a mission-driven business, for whom the impact of our work is as important as the commercial return; the common feature of all our work, regardless of contract size, is the requirement that it contributes to positive social and economic impact. We simply call this ‘Positive Impact’. For the past 50 years, we have been helping our clients to see the world as interconnected in over 90 countries- by formulating strategies, building partnerships, and implementing programs that deliver lasting positive impact.
Programme Overview
Connect to Work is a UK government-funded initiative aimed at supporting individuals with disabilities, health conditions, or other complex challenges in finding and maintaining employment. The program offers tailored assistance, including one-to-one coaching, employer engagement and help with CV writing. Participants can receive up to 12 months of guidance if they are seeking employment, or up to 4 months if they are currently employed but at risk of losing their job. Support is delivered through local partnerships, and individuals can either self-refer or be referred by professionals and community partners.
In Hampshire we will be delivering Lot 2 – aimed at supporting victims and survivors of Domestic Abuse. We will be working alongside Stop Domestic Abuse and other local partners and domestic abuse charities across the area to deliver a joined up and tailored support for this specific cohort.
The Employment Specialist will be based in Havant and play a vital role in the success of the programme for those across Hampshire. They will manage a small caseload, delivering person centred support to create and follow an individualised workplan, engaging with employers directly to support people into good and sustainable work. They will be enthusiastic and passionate about helping people to find that role that works for them.
Location and Salary
The role will be based in our Havant office with travel expected across Hampshire throughout the week to agreed venues. Salary will be £27,976 - £29,500 depending on experience. Travel expenses over and above those to the base location will be reimbursed.
Primary Duties and responsibilities:
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Champion our customers as valuable candidates by actively promoting them to employers and raising awareness and support available through the programme
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Creating and following through with individualised action plans ensuring appropriate and effective activity is undertaken by and with each customer.
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Have regular check-ins with customers to track their progress before starting employment and once in employment
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Advocate for the values of our programmes by working in partnership with employers to view our clients positively and inclusively during recruitment.
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Build potential employment opportunities through proactive engagement with potential employers.
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Facilitate work experiences, such as placements, trials, and shadowing opportunities with suitable employers where appropriate.
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Provide ongoing In Work Support to customers who have successfully gained employment, helping them sustain and thrive in their roles, including working in partnership with employers.
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Address customer’s personal constraints to employment, providing challenge, advice, and guidance where appropriate to develop customers capability in the recruitment process ensuring they have the necessary skills and confidence to secure employment.
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Identify, structure, and recommend vacancy and training solutions, working in close consultation with the team to meet the specific needs of customers and employers.
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Maintain customer records to a required quality standard to ensure the customer journey is documented in accordance with our quality standards and contractual requirements.
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Develop an understanding of specialist signposting services in the local area/region, building knowledge in areas such as specific disabilities, housing, benefits etc
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Meet personal performance targets, Key Performance Indicators and all Quality and Compliance measures by delivering high quality employability provision to customers
Skills and experience:
Required
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A passion for working with people and have a solution focused approach
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Experience working with people facing barriers to employment including health conditions and disabilities
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An understanding of the dynamics of domestic abuse (physical, emotional, physiological, sexual, financial, coercive control) and the importance of a trauma informed approach
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Experience of providing one to one support and coaching to individuals with the ability to constructively challenge where needed.
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Proven experience in developing networks and building strong partnerships to support customers goals
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A flexible approach to working hours is essential, including the ability to support occasional evening and weekend activities.
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Strong organisational skills including managing caseloads
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Knowledge of safeguarding, data protection and confidentiality requirements
Desirable
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Driving licence and access to a car given the community delivery of the contract
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Track record of helping individuals progress into work
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Understanding of supported employment programmes, such as IPS
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Educated at university degree or alternatively have a demonstrated track record of performance and success in target driven sales, customer service or case-management roles
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Knowledge of the employment market in their area.
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Experience providing support and guidance on welfare and benefits, with a strong understanding of mental health and physical health challenges
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Safeguarding: A strong understanding of safeguarding policies and procedures for both children and adults, and legal responsibilities regarding information sharing
Key Competencies:
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Creative intelligence;
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Ability to motivate, challenge and inspire;
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Proactive and solution focused;
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Excellent communication skills;
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Kind, personable and approachable
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Performance and target focused;
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Excellent organisation and prioritisation skills;
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The determination and drive to want to make a positive difference.
Equity, Diversity & Inclusion - Palladium is committed to embedding equity, diversity, and inclusion into everything we do. We welcome applications from all sections of society and actively encourage diversity to drive innovation, creativity, success and good practice. We positively welcome and seek to ensure we achieve diversity in our workforce; and that all job applicants and employees receive equal and fair treatment regardless of their background or personal characteristics. These include: (but are not limited to) socio-economic background, age, race, gender identity and expression, religion, ethnicity, sexual orientation, disability, nationality, veteran, marital or Indigenous status.
As a Disability Confident employer, we will ensure that a fair and proportionate number of disabled applicants that meet the minimum criteria for this position will be offered an interview. Should you require any reasonable adjustments or accommodations to be made due to a disability or any other circumstance, please let us know.
Safeguarding - We define Safeguarding as “the preventative action taken by Palladium to protect our people, clients and the communities we work with from harm”. We are committed to ensuring that all children and adults who come into contact with Palladium are treated with respect and are free from abuse. All successful candidates will be subject to an enhanced selection process including safeguarding-focused interviews and a rigorous due diligence process.
Palladium International is a Real Living Wage Employer.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
This is a unique opportunity to make a meaningful frontilne impact with a London-based charity, supporting individuals affected by scocial exclusion, particularly those who are involved in or at risk of sexual exploitation as well as survivors of human trafficking and modern slavery. If you are driven to make a difference, thrive in a role where organisation meets purpose, please apply.
The client requests no contact from agencies or media sales.
Retail Superstore Manager (Stevenage Superstore)
£30,144 - £35,354 per annum + benefits
Reports to: Area manager – Lindsey Wade
Department: Trading
Contract: Permanent
Hours: Full time 37.5 hours per week including weekends – Rota’s set 4 weeks in advance (however flexibility is required)
Location: Stevenage Superstore
Closing date: Open until filled. We will be shortlisting on a rolling basis and will close the vacancy once we have received sufficient applications.
At Cancer Research UK, we exist to beat cancer.
Cancer Research UK growing Superstore Estate has an exciting opportunity for an experienced retail manager to join our Stevenage store as Superstore Manager.
About CRUK Superstores
With 48 stores currently and c6 more planned over the next few years. These large format stores standing out c5000-10,000sq ft – offer discounted goods including clothes, CDs, books and furniture with most items costing £5 or less. Situated in retail parks across the country, most with free parking they offer the perfect opportunity for customers to shop, browse and donate – bringing in millions for our live saving research
About the role
As a Superstore Manager you’ll be acting as an ambassador for Cancer Research UK, motivating your team to maximise on sales and fundraising targets. Your superstore will be a place where your community gets to meet our people, understand our brand, and see some of the great things we do.
Our Stevenage Superstore is one of our busiest (2nd busiest in the charity), with c4500 bags of donations per week, and a 10-person strong team with c20 volunteers. Therefore, we are looking for candidates who thrive in a fast paced and busy retail environment. You’ll bring strong people management experience and commercial awareness, this could be from experience in a large format retail background such as a Department Store Manager, Superstore Manager, Supermarket Manager or Multi-Site Manager . It’s a varied role where you will use your commercial acumen, retail operations and customer service experience, as well as acting as the face of CRUK.
In return for doing an amazing job you will be rewarded with a competitive salary and multiple other benefits including access to discounts to many high street brands and leisure experiences, a flexible working culture, strong staff networks and an amazing learning and development hub where you can gain qualifications and enhance your skills and learn new one
What will I be doing?
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Guiding, inspiring and engaging a team of paid staff and volunteers. This includes recruitment, retention and development of a diverse superstore team.
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Taking ownership and responsibility for the commercial running of your superstore including display and merchandising, stock management and generation, maintaining shop standards, store layout, sales and income.
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Leading by example and providing excellent customer and supporter service.
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Maximising profit through effective cost control and sales.
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Working to agreed targets for donated stock, cash, benchmark gift aid, average selling price, sell through and stock processing.
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Creating relationships with your local community and Cancer Research UK colleagues to generate community engagement and additional income and stock.
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Oversee the movement and distribution of large volumes of donations including across other Cancer Research UK shops, superstores and eCommerce.
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Organising and running creative fundraising events for your store to achieve fundraising targets.
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Maintaining compliance with health and safety, safeguarding, security, administration and HR policies.
What skills will I need?
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Commercial awareness with previous success working with sales and profit targets.
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Experience of managing and inspiring a large and diverse team of people.
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Comfort working within targets and motivating others to achieve those targets.
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The ability to multi-task in a lively high volume retail environment with large volumes of stock.
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Adaptability in changing situations, including being able to work effectively independently.
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Creativity and a desire to seek out opportunities for new and innovative ways of working.
Our retail teams cover the needs of their stores by working on a rota basis. Whilst a level of flexibility is needed to meet the needs of the business, we don’t forget that you have a life outside of work too.
What will I gain?
Each and every one of our employees contributes to our progress and is supporting our work to beat cancer. We think that’s impressive.
In return, we make sure you are supported by a generous benefits package, a wide range of career and personal development opportunities and high-quality tools, policies and processes to enable you to do your job well.
Our benefits package includes a substantial retirement plan, a generous and flexible leave allowance, discounts on anything from travel to technology, gym membership, and much more.
Our work – from funding cutting-edge research to developing public policy – will change the world. It’s exciting to be part of our team.
How do I apply?
We operate an anonymised shortlisting process in our commitment to equality, diversity and inclusion. CVs are required for all applications; but we won’t be able to view them until we invite you for an interview. Instead, we ask you to complete the work history section of the online application form for us to be able to assess you quickly, fairly and objectively.
Owing to the nature of this position, any offer of employment for this role will be subject to a satisfactory basic DBS check.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Finance Director (Head of Finance & Central Services)
Do you want your financial leadership to make a real difference in your community?
At WE Care Home Improvements (WECHI), we help older and vulnerable people live safely and independently in their own homes. Every decision you make as our Finance Director directly supports this mission, ensuring our organisation is financially resilient, well-governed, and ready to grow.
Reporting to the CEO, you will be the senior leader for finance, governance, and central services, including HR, IT, GDPR, and facilities. You’ll provide strategic financial oversight, shape organisational planning, strengthen risk management, and support the leadership team in delivering our ambitious vision.
This is a role for a strategic, values-driven professional who combines commercial and financial expertise with compassion, collaboration, and a commitment to social impact.
What you’ll do
- Lead financial strategy, budgets, forecasts, and reporting to drive organisational sustainability.
- Ensure robust governance, compliance, and risk management.
- Oversee central services to support operational excellence across the organisation.
- Provide insight and advice to the CEO and Board for effective strategic decision-making.
- Support organisational growth and development, including new business opportunities.
Who we’re looking for
- ACA, ACCA, CIMA, or ICAS qualified with senior leadership experience.
- Proven experience leading diverse teams and translating strategy into practical plans.
- Strong financial literacy, business acumen, and experience in service-focused organisations.
- A values-led leader who inspires, empowers, and role-models progressive ways of working.
Why join us
- Make a tangible difference in the lives of older and vulnerable people
- Collaborative, supportive, and flexible work environment
- Competitive salary (£60,000), generous benefits, and development opportunities
WECHI offers a rare opportunity to bring your financial expertise to a mission-driven organisation with heart, ensuring older and vulnerable people can continue living independently, safely, and with dignity.
Additional information
- The full job description is attached below for your reference.
- To apply, please submit your CV and a supportive statement (not more than two pages) telling us why you are the right person for this role.
- Application deadline: 20/02/2026 at 5pm
- Please note: we reserve the right to close this advert early if we find the right candidates, so early applications are encouraged.
- Please note that We Care Home Improvements is unable to offer sponsorship or take over the sponsorship of employment visas at this time. All applicants must have the permanent right to work in the UK without restriction.
The client requests no contact from agencies or media sales.
We are seeking an Assistant Manager to play a key operational role at our Sunderland Hub. Supporting the day-to-day running of services that help people facing social exclusion rebuild confidence, skills, and stability.
This is a mission-driven, hands-on role combining coordination, leadership and frontline delivery. You will work closely with the Hub Manager and wider team to ensure the hub operates smoothly, safely and with purpose, while supporting individuals to engage in meaningful activity and community life.
About Handcrafted
Handcrafted works with people who have experienced exclusion, homelessness and disadvantage, offering practical opportunities to rebuild confidence and independence through creative projects, training, and community.
Our work is rooted in values of:
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Creativity everyone can make something to be proud of
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Empathy walking alongside people through challenge
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Empowerment supporting people to take back control
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Community building belonging and shared purpose
These values shape how we work with residents, trainees and one another.
The Role – Assistant Manager (Sunderland Hub)
As Assistant Manager, you will be central to the smooth running of the Sunderland Hub. You’ll support the Hub Manager in coordinating staff, activities and services, while maintaining a welcoming, organised and supportive environment.
This is a varied role combining operational oversight, hands-on delivery, administration and people support.
Key Responsibilities:
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Support the Hub Manager in the day-to-day operation of the Sunderland Hub
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Help coordinate staff, volunteers, activities and community sessions
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Provide hands-on support to residents and trainees as needed
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Assist with planning and delivery of workshops, shared meals and group activities
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Act as a welcoming and reliable point of contact for people accessing the hub
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Support record keeping, reporting and compliance requirements
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Assist with ordering supplies, processing expenses and basic financial administration
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Help oversee housing-related processes and liaise with relevant teams
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Promote a safe, inclusive and well-organised environment at all times
(Full responsibilities are detailed in the recruitment pack.)
Who We’re Looking For
We’re looking for someone who is organised, proactive and people-focused, with the confidence to take responsibility while working collaboratively.
You will ideally bring:
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Experience working in a support, community or care-based setting
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Strong organisational and communication skills
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The ability to manage competing priorities calmly
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Confidence supporting people with complex needs
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An understanding of safeguarding and professional boundaries
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A values-led approach aligned with Handcrafted’s ethos
Experience in housing, support services or community delivery is desirable but not essential.
Why Join Handcrafted?
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Be part of a well-established, values-driven organisation
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Play a key operational role in a growing hub
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Work alongside a committed, supportive team
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Help create real change for people facing exclusion
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Access training and development opportunities
Safeguarding
Handcrafted is committed to safeguarding and promoting the welfare of children and vulnerable adults. This role is subject to an Enhanced DBS check.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
The Young Roots Casework Service aims to improve the life chances of young refugees and asylum seekers and to support them to reach their potential by accessing their rights and entitlements.
This is an opportunity for an experienced manager to head up the organisation's Casework team. It will be a chance to provide advice and guidance, safeguarding oversight, line management and supervise other Caseworkers across the organisation.
The role will support the oversight and delivery of our weekly Advice and Support Hub in both Brent and Croydon (Wednesday 5pm-8m and Thursday 4.30pm-8pm).The role will suit a dynamic, supportive, and enthusiastic manager with a deep understanding of the challenges young refugees and asylum seekers face in London.
Hybrid working with minimum 40% in-person attendance at one of our London offices (2 days per week for full-time staff, pro rata for part-time), with occasional travel to our other offices. To be agreed with line manager - 1 x Evening per week at an activity on either a Wednesday or Thursday (day to be confirmed, so availability for either scenario is required). Occasional on call evening safeguarding cover may be required.
To Apply:
To apply, please submit your CV alongside a personal statement by the closing date outlining how you would be a great fit for the role. Your personal statement should be no more than 800 words, answering the following questions:
1. What is your motivation for working with Young Roots?
2. What is your motivation for applying for this role specifically?
3. What skills and experience would you bring that will enable you to be successful in this role? Please ensure you refer to the essential criteria on the person specification and provide examples to demonstrate how and where you meet the criteria.
Working alongside young people seeking safety - building trust, providing practical and emotional support, and promoting their rights and power.
The client requests no contact from agencies or media sales.
Housing Income Officer
We are looking for a Housing Income Officer to join an Income Management Team, this is an exciting opportunity to play a key role in supporting residents, reducing arrears and maximising income.
Position: Housing Income Officer
Location: Stratford, London or Trafford, Manchester with hybrid working (20 to 40% office based)
Salary: £32,881 per annum (London weighted) or £28,886 per annum (Regional)
Hours: Full time, 35 hours per week
Contract: Permanent and Fixed Term (up to 9 months)
Closing Date: 15 February 2026
Interviews: Week commencing 23 February 2026
Start Date: 30 March 2026
The Role
This role is about ownership, resilience and impact. You will manage a portfolio of customer accounts, working proactively to reduce arrears, prevent bad debt and support residents to sustain their tenancies.
You will be at the heart of a fast paced, customer focused service, speaking with residents daily, negotiating repayment plans and making confident decisions to move cases forward. Where necessary, you will play an active role in preparing and referring cases for court and attending hearings.
You will:
- Manage your own portfolio of accounts, reducing arrears and minimising bad debt
- Negotiate and agree repayment plans in line with policies and pre court protocols
- Support residents to maximise income, including signposting to welfare, employment and money advice services
- Take appropriate action to recover debt, including serving notices and preparing court applications
- Handle inbound and outbound calls in a high volume environment
- Attend court hearings when required
About You
We are seeking a confident, resilient and customer focused professional who can balance income recovery with meaningful resident support.
You will bring:
- Proven experience in customer service in a fast paced and challenging environment
- Excellent listening, influencing and negotiation skills
- The ability to remain calm in difficult conversations
- Strong organisational skills and the ability to prioritise workloads
- Confidence in making sound, independent decisions
- Experience in arrears management, debt recovery or income collection (desirable)
- An understanding of welfare benefits and their impact on residents (desirable)
Benefits Include
- Excellent pension plan with up to 6% double contribution
- 28 days annual leave plus bank holidays, rising to 31 days with service
- Westfield Health Cash Plan
- Non contributory life assurance
- Up to 21 hours volunteering paid days
- Lifestyle benefits and Employee Assistance Programme
- And many more
Early applications are encouraged as we reserve the right to close the advertisement and interview earlier than stated.
About the Organisation
One of the UK’s leading housing associations and developers, founded on the belief that high quality housing is vital for people’s health, happiness and security. Over 250,000 people call our properties home and we serve diverse communities across London, the South East and the North West.
People are at the heart of everything we do and our success depends on employing and supporting the very best people. We are proud to be a Disability Confident Leader and committed to building an inclusive workplace where everyone feels welcome.
Other roles you may have experience of could include: Income Officer, Arrears Officer, Customer Account Lead, Rent Officer, Debt Recovery Officer, Housing Officer, Revenue Officer, Financial Inclusion Officer
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.





