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Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Support Mentor
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Job Title: Support Mentor
Location: Based within Royal Borough of Kensington and Chelsea (RBKC). Unfortunately this service does not have step free access
Salary: £28,800
Shift Pattern: 37.5 hours per week on a rota Monday to Friday, primarily working 09:00 to 17:00 with some shifts working 13:00 to 21:00. You may be required to work outside these hours as per service and resident requirements. This role also includes bank holiday working requirement.
About the Role
We're hiring a Support Mentor to join our team based in RBKC. In this role, you will support residents who have multiple and complex needs including homelessness, mental health, and substance use challenges.
As a Support Mentor, you will identify individual resident needs, and provide person centred, tailored support to residents to help them overcome their personal challenges and achieve their goals which may involve sustainable living, independence, and overcoming mental health and substance use challenges.
You will do this through a combination of producing tailored support plans, activities, and partnership working. You will support us continue to work in a trauma informed way, and create a psychologically informed environment, which supports us in creating a safe, respectful, and responsive environment which puts our people and communities at the forefront. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.
Key Responsibilities Include:
About You
We're looking for a compassionate individual who understands the needs of our residents which include mental health, substance use, and homelessness. You will be a self motivated individual who is able to be proactive in managing your own time during busy or quiet periods to ensure productivity. You will be able to work collaboratively as part of a team, and will have alignment with our SIG values. You will be keen to support our residents to achieve their individual goals and support them to be the best versions of themselves.
Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.
What we Offer
About Social Interest Group (SIG)
SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change.
We believe good care and support improves lives with the vision to create healthier, safer, and more inclusive communities. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group.
Additional Information
Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.
Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds.
Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions.
Empowering independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital and off the streets
Are you ready to make a real impact every day? We're looking for a passionate and driven Fundraising Officer to join our dynamic Fundraising Team working from home, 37.5 hours a week.
This is an exciting opportunity to play a key role in growing vital, non-statutory income for Victim Support across a range of fundraising streams, including legacies, corporate partnerships and trusts.
If you're someone who thrives on building relationships, developing compelling fundraising materials and working collaboratively to drive meaningful change for people affected by crime and trauma, then we want to hear from you.
What we offer
At Victim Support we believe in attracting and retaining the best people and offer a competitive rewards and benefits package including:
About the role
In this role, you'll support and deliver fundraising activity across multiple income streams, with a particular focus on developing and growing income from legacies, corporate partnerships and trusts.
You'll build and manage relationships with prospective and existing supporters, develop high-quality applications and proposals, and contribute to effective supporter stewardship and engagement. You will play a key role in strengthening Victim Support's fundraising activity across the organisation, working collaboratively with colleagues and partners to maximise opportunities.
The role also involves supporting legacy fundraising activity, including responding to enquiries, stewarding pledgers and contributing to legacy marketing activity. Alongside this, you will support the development of corporate partnerships through prospect research, pitching, proposal writing and relationship building.
You'll ensure all activity is delivered in line with fundraising best practice, relevant legislation and organisational policies, while helping to embed a strong fundraising culture across Victim Support.
We're looking for someone who is proactive, organised and a strong communicator, with the confidence to build relationships and work both independently and as part of a team.
We're seeking candidates with the following competencies and attributes:
If you're ready to take initiative and grow your career in a supportive, values-driven environment, we'd love to hear from you.
This role is home-based (within England and Wales) with some national travel and overnight stays.
Please see the attached Job Description and Person Specification for further details.
About Us
Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.
As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.
How to apply
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
Crisis is the national charity for people experiencing homelessness. We have embarked on our 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it.
This is a new and exciting role at Crisis Skylight Birmingham to join a team of experienced and highly skilled staff supporting homeless people move into their own long term sustainable tenancies.
Location: Crisis Skylight Birmingham, 25 Heath Mill Lane, B9 4AE
Contract type: Fixed Term till July 2027
Salary: £38,645 per annum
About the role
As Landlord Liaison Coach, you will join our team in Birmingham at an exciting time, delivering an outstanding property procurement service across the private and social rented sector. Working alongside our team of lead worker coaches you will identify appropriate matches of tenants and homes. In addition, you will be managing your own caseload of homeless members and providing advice, guidance and advocacy. It’s a role requiring commercial acumen and creativity as you partner with both social and private landlords to source accommodation for our members. You will work collaboratively with partners and staff across the organisation to ensure tenants receive the support they need to sustain their homes and landlord relationships are nurtured. There is scope for development of the role and plenty of support. It’s a fantastic opportunity to make the role your own and shape it from the beginning.
About you
To be successful in this role you will need to demonstrate the following skills, experience and knowledge:
Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions, we encourage you to apply.
We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds.
Working at Crisis
Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness.
Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We’ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness.
As a member of the team, you will have access to a wide range of employee benefits including:
Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career.
When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.
How do I apply?
Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications.
Closing date: Sunday 28th June 2026 at 23:59
Interviews will take place on Thursday 9th July 2026 at Crisis Skylight Birmingham, 25 Heath Mill Lane, B9 4AE
AI in Job Applications
We understand some candidates use AI tools when applying. Whilst we welcome the use of technology to support clear communication and structure, we want to learn more about you, so please ensure that your application reflects your own skills, knowledge and experiences
Accessibility
We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Talent Acquisition team to discuss how we can help.
Registered Charity Numbers: E&W1082947, SC040094
The client requests no contact from agencies or media sales.
We have an exciting opportunity for a DRIVE Independent Domestic Violence Advocate (IDVA) to join the team in London, working 37.5 hours a week. This role involves both face to face and virtual support in a hybrid model of working, you will work from home and our office at Singer Street.
Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?
Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?
If yes, then we'd love to hear from you…
About the role
This role is based in London with hybrid working.
As an DRIVE Independent Domestic Violence Advocate you will:
You will need to:
Please see attached Job Description and Person Specification for further details.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Closing date: 25 June 2026
Interviews: We may arrange interviews as suitable applications are received
or following the closing date.
Location: Hybrid working with multi-site working
across both sites, Selly Park and Erdington
Hours: 37.5 hours per week
Salary: £40,000
DBS: Basic
At Birmingham Hospice, our teams are united by a shared purpose: to improve the quality of life for people living with life-limiting conditions, and to support their families and loved ones during some of the most challenging times they will ever face.
We’re now looking for an experienced and enthusiastic People Partner to help strengthen and shape the way we support our people.
If you’re passionate about using your HR expertise to deliver people-focused solutions, drive forward effective people strategies, and collaborate across teams to create positive change, we’d love to hear from you.
In this generalist role, you’ll take the lead on:
You’ll partner with dedicated areas of the hospice, building strong relationships quickly and becoming a trusted advisor. You’ll bring confidence, credibility, excellent communication skills, and the ability to influence at all levels.
If this sounds like you, we’d be delighted to receive your application.
What We’re Looking For:
· Educated to CIPD Level 5 or equivalent, or specialist underpinning theoretical knowledge supported by considerable relevant practical experience and evidence of continuous professional development
· Significant experience of delivering a high-quality People customer service within a complex and diverse organisation
· Up to date knowledge of employment legislation, case law, HR best practice and its practical application, including learning and development
What we offer in return:
· The opportunity to be part of an amazing growing charity
· Competitive salary, generous holiday entitlement
· Wellbeing programmes, Reward Gateway retail discounts & financial tools
· The opportunity to develop and grow your HR career within the charity sector
The hospice is committed to developing a dynamic and diverse team, representative of the communities it serves. We ask you, therefore, to complete the Equal Opportunities monitoring form to help us in this aim.
We value each person as an individual – whether they are colleagues, patients, family members, carers or supporters, every person matters. We embrace diversity of culture, background and environment knowing it enriches our workplace and our relationships with our local communities. We are committed to building a culture of inclusion and belonging. We would love to hear from you, about what makes you uniquely you and how this opportunity will support you to succeed.
We believe that anyone with a terminal diagnosis deserves to live well and make the very most of the time that remains.


The client requests no contact from agencies or media sales.
The Role
This is a fantastic opportunity to join the Social Media and Communities team and contribute to the delivery of the team's strategy and targeted campaigns, maximising the reach and impact of the Law Society's services. You will support our members through targeted, timely, informed, and relevant content across organic and paid outputs.
You will liaise with various colleagues across, Media, Strategic Comms, Marketing and Public Affairs. You will also keep your finger on the pulse with social listening and keep the Law Society social media channels aligned with the constantly evolving social media updates,
This is an exciting and varied role where your expertise and knowledge will be used to great effect to make a real impact for our members.
What we're looking for
Working collaboratively with the Social Media & Communities Manager and Social Media & Communities Lead, you will create and deliver a content plan aligned with the broader social media and communities' strategy, ensuring it supports and meets overall business goals and objectives. This includes planning and producing content for both paid and organic campaigns, as well as day-to-day activity, to effectively engage a diverse range of audiences across multiple platforms such as Instagram, TikTok, Twitter, LinkedIn, and Facebook.
You will stay up to date with the latest social media platform updates, alongside emerging social listening tools and AI technologies, to continuously refine and improve performance. In addition, you will work closely with colleagues across the organisation to create, manage, and optimise paid campaigns that promote products, events, and member-led opportunities, ensuring they reach and resonate with the right audiences.
The role also involves creating engaging and impactful visual assets, including graphics and videos, in line with brand guidelines. These assets will be developed both natively within social platforms and through the use of design and editing tools such as Adobe Creative Suite, maintaining a high standard of creativity and consistency across all outputs.
What's in it for you
This is an excellent opportunity to work with contemporary thinkers in a progressive membership organisation. The successful candidate will join a strong brand with a reputation for excellence and legal expertise, committed to promoting equality, diversity and inclusion, and a culture of trust, clarity, excellence and respect.
We offer hybrid working, a generous flexible benefits package, a friendly working environment and the opportunity to develop your career within a professional organisation.
Please note: if you are an internal applicant, Pay Policy will apply.
The Law Society represents solicitors in England and Wales. From negotiating with and lobbying the profession's regulators, government and other decision makers, to offering training and advice, we're here to help, protect and promote solicitors.
PCN Cancer Care Coordinator
Clifton & The Meadows PCN 8, Nottingham (Hybrid)
30–37 hours per week | Fixed term until April 2027, with possibility of extension
Salary: £28,392
Employer: Self Help UK (in partnership with Clifton & The Meadows Primary Care Network)
About the Role
We are excited to recruit a PCN Cancer Care Coordinator to support people living with cancer across the Clifton and The Meadows Primary Care Network in Nottingham.
This role is central to delivering a holistic, person‑centred cancer care coordination service, supporting patients beyond clinical treatment and ensuring their wider emotional, practical and social needs are met. Working closely with GP practices, Primary Care Network colleagues, and the voluntary and community sector, you will help improve experiences and outcomes for people affected by cancer.
You will work in direct partnership with Self Help UK’s Macmillan Beyond Diagnosis Service, carrying out Cancer Care Reviews and Holistic Needs Assessments (eHNA), developing care and support plans, and helping people to access the right support at the right time.
What You’ll Be Doing
You’ll work flexibly across GP practices, community settings, patients’ homes and the Self Help UK office in Nottingham, with some home working available.
About You
You will be someone who is compassionate, organised and confident working with people facing complex and emotive situations. You will bring:
Experience of working with people affected by cancer, delivering holistic needs assessments, social prescribing or working across NHS–voluntary sector partnerships would be an advantage, but is not essential.
A full UK driving licence and access to a car is required for this role.
Why Join Us?
Closing Date: Wednesday 24th June
Interview Date: Wednesday 1st July
We're looking for a kind, compassionate and resilient Domestic Abuse Refuge Service Manager to join our Domestic Abuse Social Care Service in Tower Hamlets. No personal care or experience required, just the right values.
£40,000.00 per annum, working 40 hours per week.
Want to feel valued? You'll feel at home here.
Our benefits include:
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
What you'll do:
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
Service Leadership and Operational Management
Safeguarding, Risk and Safety Management
Staff Leadership and Performance Management
Quality Assurance, Partnerships and Service Development
Compliance and Professional Practice
About you:
Knowledge and Experience
Skills and Abilities
About us
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
This role is responsible for overseeing all People systems, payroll, and Payroll administration activity, ensuring services are accurate, compliant, user-focused, and provide value for money. You will play a key role in enabling the organisation to be both people-powered and values-led, while driving operational excellence and continuous improvement.
Leadership & Collaboration
Payroll & Compliance
Systems & Process Management
Reporting & Insights
Governance & Stakeholder Management
Projects & Improvement
If you feel excited by this role and believe you have the necessary skills and experience to become a valued team member, please go to our website and apply.
The deadline for applying for this role is: Sunday 21st June - Midnight.
1st interviews will take place on: week commencing 6th July - via Teams .
2nd interviews will take place on: week commencing 13th July - via Teams.
If you would like to access the application form in a different format or if you would like any assistance that might help improve your experience while completing the application, please contact us.
The client requests no contact from agencies or media sales.
Do you share our belief in the importance of small charities and the power of skilled volunteers to drive meaningful, lasting change?
At Cranfield Trust, our mission is to bring together skilled volunteers and small charities to strengthen organisations, develop leaders and deliver impact that lasts.
Small charities play a vital role in communities, often at the frontline of complex and urgent challenges. But the environment that small charities have to operate in is becoming more demanding, with uncertain funding, rising demand, stretched leadership capacity, and a range of other issues that are currently impacting the sector.
We deliver free, capacity-building services and support for small charities, utilising proven approaches that address organisational challenges and leadership development. We are at an important point in our development, with a new CEO and a new strategy. Demand for our support is high and growing rapidly, and how we respond will shape our future impact.
We are looking for an experienced fundraising and relationship manager, who is motivated by the difference our work makes for small charities throughout the UK.
About this role
As Philanthropy and Partnerships Manager, you will play a central role in developing and managing Cranfield Trust's high-value relationships with funders, donors and partners. This includes identifying new funding and partnership opportunities, shaping compelling proposals, and building and stewarding trusted relationships that lead to long-term support.
You would be joining us at an important point in our development, with a new CEO, and a new strategy being introduced later this year. Demand for our support is high and growing rapidly, and how we respond will shape our future impact.
This is a remote working role, open to candidates based anywhere in the United Kingdom, but occasional attendance at face-to-face meetings, events and in-house training/development is a core requirement of the role. In this role, you will work closely with our Wales and Scotland Managers and we are keen to hear from interested candidates in Scotland or Wales.
You do not need to meet every role requirement to apply. But you should be ready to build an understanding of our work and share our passion for the difference it makes. Whether your experience fully matches the role description, or you bring relevant skills and a strong motivation to learn, we encourage you to apply.
In return, we can offer a flexible, purposeful role in a team that is highly committed, clear on priorities and motivated by our mission. Our staff survey reflects this, with 100% of colleagues feeling committed to delivering high-quality work.
We want to hear from a diverse range of applicants. We are committed to equity, diversity and inclusion and we want this to be reflected in the diversity and geographical spread of our team. If you have access needs or require reasonable adjustments as part of the recruitment process, please let us know.
Please read more information about the role and how to apply in our Recruitment Pack on our website.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Interim HR Business Partner
Location: Hybrid – London
Salary: £65,000, full time equivalent
MLC Partners are partnering with a highly respected national organisation to recruit an experienced and commercially minded HR Business Partner.
This is a significant strategic HR leadership opportunity, offering the chance to influence organisational direction, partner with Executive leaders, and drive transformational people initiatives across a complex, values-led environment.
Working closely with Executive Directors and senior stakeholders, you will act as a trusted advisor on all people-related matters, helping to shape workforce strategy, organisational design, talent management, succession planning, leadership development and cultural transformation.
This role combines strategic business partnering with operational leadership and will suit an experienced HR professional who thrives in complex organisations undergoing change and continuous improvement.
Key Responsibilities:
About You:
This is an opportunity to join an organisation with a strong social purpose, where people are genuinely at the heart of the strategy. You'll have the platform to shape organisational outcomes, influence senior decision-making and contribute to meaningful, long-term transformation.
For a confidential discussion and further information, please contact Annabelle at MLC Partners.
Reception Administrator
St Pauls Advice Centre is recruiting a Reception Administrator to provide a professional, welcoming front-of-house service for clients, partners, and visitors.
This is a key operational role. You will be the first point of contact and play a central part in making sure people can access the right help, at the right time, in the right way.
About St Pauls Advice Centre
We work to reduce poverty and inequality by providing free, independent advice on social welfare law.
Our services include debt, benefits, housing, immigration, and related issues.
Demand is high and growing, particularly in communities facing multiple disadvantages.
The role
You will:
This role requires calm judgement, good communication, and the ability to manage competing demands in a busy environment.
What we are looking for
You will have:
Desirable:
Pay and conditions
Working for us:
St Pauls Advice Centre can now be found above the Junction 3 Library in Easton. The building is fully accessible, offers secure bike storage, good transport links and free on street parking.
We are proud to have a diverse workforce and encourage applications from people of all ethnicities, disabilities, faiths, genders, sexual orientations, ages, and lived experiences. We recognise that people may have different access needs, caring responsibilities, cultural commitments, or religious practices that affect their working patterns. We are open to discussing flexible and accessible ways of working wherever possible.
Closing date: Monday 22 June 2026 at 10:00 am
Interviews: Wednesday 1st July 2026
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
1. Background
Osman Consulting Ltd supports the design, coordination, and implementation of humanitarian and development programmes across multiple regions, with a primary focus on Asia, the Middle East, Africa, Europe, and Latin America
The organisation delivers a diverse portfolio of interventions spanning emergency response, seasonal, education (including back-to-school initiatives), food security and livelihoods (including zero hunger programming), and other humanitarian priorities. Osman Consulting works through a partnership-based approach, collaborating closely with local implementing partners to ensure contextually appropriate, responsive, and sustainable programme delivery.
2. Purpose of the Role
The Senior Finance Officer leads financial control, budgeting, expenditure monitoring, and financial reporting for Osman Consulting's project support role. The post ensures that financial information is accurate, timely, well documented, and compliant with contractual and internal requirements.
3.Terms of Reference
4. Scope of Work and Key Responsibilities
Budget management and control
Financial Documentation and reporting
Internal Control and Compliance
5. Qualifications and Experience
6. Core Competencies
7. Compliance, Safeguarding and Ethics
The post holder is expected to uphold Osman Consulting Ltd policies, donor requirements, humanitarian principles, and all applicable national and international regulations.
The role requires full compliance with safeguarding standards, including Prevention of Sexual Exploitation, Abuse and Harassment (PSEAH), child safeguarding, confidentiality, and data protection requirements.
The post holder must promote accountability, inclusion, and non-discrimination in all aspects of their work, ensuring respectful engagement with all stakeholders.
Any concerns relating to fraud, corruption, conflicts of interest, safeguarding incidents, or security risks must be reported promptly through the appropriate channels.
The client requests no contact from agencies or media sales.
We are looking for a proactive self-starter to sit within a high-performing team working to raise awareness of SSAFA’s support in the South West Region of England to those in the Armed Forces Community who need it most.
With the ultimate objective being to grow SSAFA’s presence, profile, and identity, the role is responsible for all marcomms activation in the region. The role holder will work to deliver the central Fundraising, Marketing & Communications strategy.
This role reports to the Head of Communications with close alignment with colleagues across the marcomms directorate. The marcomms manager will be responsible for managing marketing campaigns in the South West Region of England and promoting SSAFA’s fundraising initiatives and services. You’ll identify the areas of greatest impact and cut through, deliver integrated awareness campaigns and secure media coverage of fundraising events. Crucially, you’ll be able to identify stories which resonate with our target audience and write calls to action.
With a heavy focus on media and PR activity, key to the role is building strong relationships and contacts with relevant stakeholders in your region including media representatives, employees, volunteers, and case study beneficiaries.
About the team
The Communications team is a small but dynamic group of individuals with strong skillsets across Public Relations, Storytelling (case studies) and Internal Communications. The team is a mix of ex-forces and civilians, and they are always sharing knowledge and expertise with each other.
You will work closely across all directorates within SSAFA, with a focus in South West, to garner information and create compelling marcomms campaigns and activities to raise awareness of SSAFA’s work.
About you
You will be a highly motivated and creative communicator with a proven track record of delivering impactful PR and marketing campaigns. As a natural storyteller with strong media instincts, you will excel at securing high-profile coverage and elevating our brand presence. You will be a confident relationship builder, skilled at engaging stakeholders across the region, from media contacts to volunteers and case study beneficiaries. You will also be able to work independently while staying closely aligned with teams across fundraising and communications, demonstrating proactivity and the ability to manage multiple projects effectively.
About SSAFA
SSAFA, the Armed Forces charity, has been providing practical, emotional, and financial support to our Forces and their families since 1885. SSAFA, is a trusted source of support for the Armed Forces community in their time of need; last year our trained teams of volunteers and employees helped more than 53,000 people in need, including veterans, serving personnel (regulars and reserves) and their families.
SSAFA understands that behind every uniform is a person. We are here for that person and their family – any time they need us, in any way they need us, for as long as they need us.
Diversity and Inclusion at SSAFA
SSAFA exists to support a diverse range of beneficiaries within the armed forces community, and we believe diversity within our teams is key to ensuring we can deliver our services effectively. We thrive on differences and believe it is critical to our success as a worldwide charity. SSAFA is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business.
SSAFA is committed to using the Disclosure & Barring Service to ensure we, as an employer, safeguard those we serve.
No agencies please. Any unsolicited submissions from agencies will be accepted as a direct application from the candidate and no fees will be payable.
Closing date: Midnight on Monday 15 June 2025.
Interviews: TBC
Our vision A society in which the Armed Forces, veterans and their families can thrive.
As SSAFA’s Audience & Marketing Insights Manager, you will provide central oversight and leadership in fundraising/marketing/communications (FMC) data, acting as the main interface to the Central Data Team (CDT), turning data into tools, frameworks, and insights that improve revenue and engagement performance.
You will be responsible for analysing FMC data to drive improvements to revenue conversion, brand awareness, volunteer recruitment, beneficiary reach metrics via data insights and cooperation with the CDT.
Your role will be critical in supporting our marketing, fundraising, and communications functions by transforming audience and campaign data into action, enabling evidence‑based decision‑making, and shaping strategic planning.
The campaign insights you provide will guide FMC stakeholders in defining objectives, measuring and driving growth to their KPIs via an excellent ‘applied’ understanding of marketing data, and ensuring all activities are targeted, effective, and continually improving.
About the team
You’ll be working within our Fundraising, Marketing and Communications directorate, collaborating with a range of stakeholders who develop and execute a range of marketing and fundraising initiatives, across multiple channels and data points. This is a dynamic environment where your contributions will be invaluable, and your professional growth a priority.
About you
You are proactive, analytical, collaborative and passionate about using data to make a difference.
You enjoy working with stakeholders to understand their needs and can turn business questions into clear, actionable insights. You care about data quality, consistency, and security, and you’re always looking for ways to improve how data is used.
You have excellent knowledge, experience and understanding of Microsoft Dynamics 365, digital channels and technologies, conversation rate optimisation (CRO) practice, and looking at and quantifying the value and simplicities of supporter journeys across our portfolio for products.
Your proven experience of using SEO tools and techniques will help to deliver improvements in performance, increase rates of optimisation, conversion and engagement, including A/B and multivariate testing.
You have experience of pulling data from internal and external data sources such as GA4, Brandwatch and Cision, and visualizing the data to educate stakeholders. You also have excellent presentation skills and ability to articulate data insights to all stakeholders.
If you’re excited by the chance to grow your expertise and help shape the future of data at SSAFA, we’d love to hear from you.
About SSAFA
SSAFA, the Armed Forces charity is a trusted source of support for the Armed Forces community in their time of need. In 2024 our trained teams of volunteers and employees helped more than 53,000 people, including veterans, serving personnel (regulars and reserves) and their families.
SSAFA understands that behind every uniform is a person. And we are here for that person and their family, any time they need us and in any way they need us..
Diversity and Inclusion at SSAFA
SSAFA exists to support a diverse range of beneficiaries within the armed forces community, and we believe diversity within our teams is key to ensuring we can deliver our services effectively. We thrive on differences and believe it is critical to our success as a worldwide charity. SSAFA is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business.
SSAFA is committed to using the Disclosure & Barring Service to ensure we, as an employer, safeguard those we serve.
No agencies please. Any unsolicited submissions from agencies will be accepted as a direct application from the candidate and no fees will be payable.
Closing date: Midnight on 15 June 2026 SSAFA reserves the right to close the vacancy early if we receive a high volume of suitable applications.
Our vision A society in which the Armed Forces, veterans and their families can thrive.