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Job Summary
The Service Manager - Z House will provide operational leadership for Z House, Caring in Bristol’s emergency accommodation service for young people aged 18–25 experiencing housing crisis.
The Service Manager will be responsible for ensuring that Z House is a safe, welcoming, well-managed and psychologically informed service, where young people are treated with dignity and supported to move towards greater stability and appropriate longer-term accommodation.
You will lead the day-to-day operation of Z House, overseeing referrals and placements, safeguarding with support from our Safeguarding team and risk management, staff and volunteer practice, accommodation standards, partnership working and service development.
The Service Manager role will combine operational management with a strong focus on relationships and practice. You will work closely with the young people using Z House, the wider Caring in Bristol team and partners across Bristol to ensure that the service responds effectively to individual needs while contributing to our wider ambition to prevent and reduce homelessness.
The role will also have capacity to lead or contribute to the development and delivery of additional accommodation or youth-focused projects that sit within the scope of Z House and Caring in Bristol’s Support Services. This may include developing new provision, responding to emerging needs and opportunities, and working with partners to extend or adapt our accommodation offer.
Reporting to the Head of Support Services, you will be part of the wider Support Services team and will contribute to the development of Caring in Bristol’s approach to accommodation, youth homelessness and early intervention.
Key responsibilities
Lead the day-to-day operation of Z House, ensuring the service is safe, effective, welcoming and responsive to the needs of young people experiencing housing crisis.
Manage the referral, assessment and placement process, making appropriate decisions about suitability and ensuring risks and support needs are identified and managed effectively.
Oversee safeguarding practice within Z House, ensuring concerns are identified, responded to and escalated appropriately and in line with organisational procedures.
Lead the development and implementation of effective operational systems, policies and procedures that support high-quality and consistent service delivery.
Manage and support staff and volunteers involved in Z House, creating a positive, inclusive and reflective culture and ensuring people have the information, training and support they need to work safely and effectively.
Build strong relationships with referral partners and organisations across Bristol, ensuring young people can access appropriate specialist support and move towards suitable longer-term accommodation.
Develop effective pathways with the wider Caring in Bristol support offer, ensuring Z House guests can access appropriate support around housing, independent living and other areas of need.
Budget responsibility Manage the Z House budget effectively, ensuring expenditure is appropriately monitored, controlled and managed within agreed financial parameters.
Lead or contribute to the development and delivery of new projects and service developments within the scope of Z House and Support Services, responding flexibly to emerging opportunities, funding and identified needs
The client requests no contact from agencies or media sales.
A little bit about the role
Contract: Full Time, Fixed Term (6 months)
Salary: £29,151.91 (£32,727.26 if based in London/receiving London Office Allowance) plus competitive pension
Location: Flexible, hybrid. If you are based in London or receiving London Office Allowance you are required to attend the London office twice a week. If you are based outside of London, you are required to attend the London office once a month. (Please note that travel to the London office is at your own expense)
This six-month role has been created to provide additional capacity during a busy period of organisational growth and change, with a particular focus on supporting a high volume of recruitment activity and providing an efficient, inclusive and candidate-focused recruitment service across the organisation
Alongside recruitment, the role will support the People Officer with onboarding new starters and provide high-quality HR administration across the employee lifecycle. This is a fast-paced and varied role that would suit someone with an interest in recruitment, who is highly organised, proactive and passionate about delivering excellent people services.
Key Responsibilities
Recruitment
Onboarding
Administration
For list of full responsibilities, please see the job pack
A little bit about you
Experience and Knowledge
Characteristics and Skills
Benefits
To make life better for children at risk of harm, by improving the services that support them.



The client requests no contact from agencies or media sales.
Contract: Full Time, Permanent
Salary: £45,288.27 (£48,863.65 if you are receiving London Office Allowance) plus competitive pension
Location: Flexible, hybrid. If you are based in London you are required to attend the London office twice a week. If you are based outside of London, you are required to attend the London office once a month. (Please note that travel to the London office is at your own expense)
As our People Partner within the People team you'll work alongside leaders across the organisation to build high-performing, inclusive teams, by developing confident managers and supporting them to make great people decisions.
You'll join at an important period of development for Frontline, working across a varied portfolio of business partnering activity and People projects as our organisational needs continue to evolve.
You’ll act as a trusted adviser to managers across the full employee lifecycle, balancing strategic thinking with practical delivery. Whether supporting organisational change, recruitment, talent, employee relations or wider people projects, you'll bring sound judgement, a coaching style and a pragmatic approach to achieving great outcomes for our people and the organisation.
This is a broad, evolving role that combines business partnering, employee relations, recruitment, talent and organisational improvement. We're looking for a true generalist that enjoys variety, and can role model our organisational culture and values.
Key Responsibilities
Business Partnering
Organisational Development
People strategy and improvement
For list of full responsibilities, please see the job pack
A little bit about you
Experience and Knowledge
Characteristics and Skills
Benefits
To make life better for children at risk of harm, by improving the services that support them.



The client requests no contact from agencies or media sales.
Senior Philanthropy Manager
Prostate Cancer UK
Location: Hybrid – a combination of remote and in-person working at our London Bridge office at least 4 days a month
Permanent and full-time role
Salary: Band 5 range of £51,250 - £60,250 pa
Prostate cancer is the most common cancer in the UK - stealing over 12,000 of our dads, grandads, brothers and friends every year.
As the largest men’s health charity in the UK, our ambition is clear: to create a world where no man dies from prostate cancer. And this is how we’re making that happen. We are the biggest public funder of prostate cancer research, investing millions to revolutionise testing, treatment, and care. We’re blazing a trail to a screening programme that could save thousands of lives with regular, accurate tests for all men at risk. And we work tirelessly to spread the word about risk and offer specialist support to people living with the disease.
This is an exciting and pivotal moment for high value fundraising at Prostate Cancer UK. Through our £100 million Raise the Game appeal, we are accelerating our progress over the next 5 years, to transform how men and their families navigate prostate cancer. We are now seeking a Senior Philanthropy Manager to be at the heart of this mission – securing and stewarding major gifts that will directly fund life-saving research, drive innovation, and ensure more men receive the right treatment at the right time. You will develop and lead on major donor fundraising, working with some of our most influential supporters to unlock gifts that drive real change. You will also motivate and support a small team of fundraisers, and help them to successfully cultivate their portfolios.
About you
You will be a highly collaborative major gifts fundraiser with a strong track record of developing and securing high-five-figure and six figure gifts. You’ll thrive in fast-paced, ambitious environments, bringing both strategic thinking and the ability to turn plans into action. A confident communicator, people manager and natural relationship builder, you’ll be adaptable, curious and skilled at building trust and credibility with a wide range of internal and external stakeholders.
Experience in health or medical fundraising would be valuable, but not essential. What is essential is your ability to interpret complex, specialist information into compelling funding propositions. Underpinning all of this is your passion for driving positive change and your belief in the power of philanthropy to make a meaningful difference.
What we offer
Join our team and be part of an award-winning charity. We’ll support you to develop your skills and expertise.
We offer a competitive benefits package, including:
Our commitment to equity, diversity and inclusion
At Prostate Cancer UK we’re committed to righting health inequalities across the UK, starting with those faced by Black men. This includes ground-breaking research into Black men's risk and working with communities directly to overcome barriers to the diagnosis and treatment of prostate cancer. To make this happen, we're dedicated to being an inclusive, proactive organisation, as we strive to be Allies to Black communities. We’ll achieve this by advocating and working alongside those communities to promote change. We're also working to be Allies to each other, not only protected groups. In 2024, we launched our New Allyship Training Programme. All colleagues at Prostate Cancer UK will be trained to act and identify as an Ally.
We've also signed Business in the Community’s Race at Work Charter, as a dedication to our Black health equity work and wider EDI priorities. As a signatory, we're responsible and accountable for driving positive change.
Our people networks
We’re continuously learning more about the needs of our colleagues, and have three amazing People Networks, sponsored by our Leadership team:
This is a career defining opportunity to work with us and you’ll see your efforts pay off as we give men and their families the power to navigate prostate cancer. We are partnering with Richmond Associates for this search. To request a copy of the candidate information pack or to apply, please visit their website by following the Application button or contact Nicola Reames, Senior Consultant or Laura Sears, Consultant.
Closing date for applications is 9AM TUESDAY, 22 SEPTEMBER 2026
Interviews are currently scheduled to take place from early October 2026.
Head of Philanthropy
Prostate Cancer UK
Location: Hybrid – a combination of remote and in-person working at our London Bridge office at least 4 days a month.
Permanent and full-time role
Salary: Band 6 range of £60,250 - £70,750 pa
Prostate cancer is the most common cancer in the UK - stealing over 12,000 of our dads, grandads, brothers and friends every year.
As the largest men’s health charity in the UK, our ambition is clear: to create a world where no man dies from prostate cancer. And this is how we’re making that happen. We are the biggest public funder of prostate cancer research, investing millions to revolutionise testing, treatment, and care. We’re blazing a trail to a screening programme that could save thousands of lives with regular, accurate tests for all men at risk. And we work tirelessly to spread the word about risk and offer specialist support to people living with the disease.
This is an exciting and pivotal moment for high value fundraising at Prostate Cancer UK. Through our £100 million Raise the Game appeal, we are accelerating our progress over the next 5 years, to transform how men and their families navigate prostate cancer. We are now seeking a new Head of Philanthropy to lead the strategic direction and performance of the philanthropy team, ensuring that we deliver ambitious, long-term and sustainable income growth in line with our priorities. You will also cultivate your own major donor portfolio, and work with other senior leaders across the Philanthropy, Appeals and Partnerships team, to ensure a coordinated approach in driving a culture of excellence, accountability, and donor focus across all fundraising activity.
About you
You are an experienced, collaborative fundraiser and people leader, who thrives in ambitious organisations and the major gifts arena. You’ll bring a strong track record of securing six-figure gifts and above, alongside the experience of designing and activating robust strategies and overseeing operational excellence that turns ambition into impact. A skilled and compelling communicator, you build trusted relationships easily and confidently with donors, colleagues and partners alike. You’re comfortable navigating the new and uncertain, bringing flexibility, curiosity and adaptability to a changing environment.
These qualities will be key to building credibility and strong relationships across the organisation and beyond. Experience in health or medical fundraising would be valuable, but it’s not essential. What is essential is your ability to interpret complex, specialist information into compelling funding propositions. Underlying this all is your passion for driving positive change and belief in the power of philanthropy to make it happen.
What we offer
Join our team and be part of an award-winning charity. We’ll support you to develop your skills and expertise.
We offer a competitive benefits package, including:
Our commitment to equity, diversity and inclusion
At Prostate Cancer UK we’re committed to righting health inequalities across the UK, starting with those faced by Black men. This includes ground-breaking research into Black men's risk and working with communities directly to overcome barriers to the diagnosis and treatment of prostate cancer. To make this happen, we're dedicated to being an inclusive, proactive organisation, as we strive to be Allies to Black communities. We’ll achieve this by advocating and working alongside those communities to promote change. We're also working to be Allies to each other, not only protected groups. In 2024, we launched our New Allyship Training Programme. All colleagues at Prostate Cancer UK will be trained to act and identify as an Ally.
We've also signed Business in the Community’s Race at Work Charter, as a dedication to our Black health equity work and wider EDI priorities. As a signatory, we're responsible and accountable for driving positive change.
Our people networks
We’re continuously learning more about the needs of our colleagues, and have three amazing People Networks, sponsored by our Leadership team:
This is a career defining opportunity to work with us and you’ll see your efforts pay off as we give men and their families the power to navigate prostate cancer. We are partnering with Richmond Associates for this search. To request a copy of the candidate information pack or to apply, please visit their website by following the Application button, or contact Sonja Dunphy, the Managing Director or Nicola Reames, Senior Consultant for more details.
Closing date for applications is 9am FRIDAY, 18 SEPTMEBER 2026
Interviews are currently scheduled to take place on 2nd October 2026.
As our freelance Chief Growth Officer, you will lead Symphony’s growth across audiences, income, visibility and strategic partnerships. Working closely with the Founder & CEO, COO and CPO, you will shape how more people discover, experience and support our work with young people from marginalised communities.
You will oversee communications and marketing, strengthen Symphony’s brand and public voice, and grow audiences for our events, films, podcasts and digital content. You will also develop corporate sponsorships, strategic partnerships and regular giving, while increasing the reach and income potential of Symphony Studios and our live, digital and community activities.
This hands-on strategic role is suited to an entrepreneurial builder with senior experience in marketing, communications, partnerships or income generation, and a strong record of growing audiences and securing support.
This is a freelance role for four days per week, offered through an initial six-month service-level agreement. It is hybrid, with three days per week onsite working at Symphony Studios in Tulse Hill.
The client requests no contact from agencies or media sales.
The Role
This is a hands-on communications role sitting at the centre of a small, ambitious and growing charity.
The Communications Manager will take responsibility for planning, coordinating and delivering communications across Not A Phase. You will bring together communications from across our services, campaigns, fundraising, partnerships and events, ensuring that what we communicate is engaging, accessible, consistent and recognisably Not A Phase.
This is not simply a social media role. We are looking for someone who can see the bigger picture of the charity's communications while also being comfortable doing the work themselves - writing copy, developing campaigns, briefing creatives, producing content, updating the website, coordinating photography and filming, creating newsletters and making sure projects actually get delivered.
You will work closely with colleagues across the organisation to understand what is happening within our services and turn that activity into compelling communications for our community, supporters, partners, funders and the wider public.
You will also play an important role in protecting and developing the voice of Not A Phase: positive, confident, human, community-led and grounded in the lived experiences of trans+ people.
What We Offer
26 days annual leave + bank holidays (33 days total)
Festive Period break (avg 7-10 working days)
Flexible working hours
Mostly remote working with in-person attendance for relevant events
Travel expenses covered
Key Responsibilities
1. Strategy, Planning & Coordination
Own and deliver an organisation-wide communications plan aligned with Not A Phase’s strategy and priorities.
Maintain a forward calendar covering services, campaigns, events, partnerships, fundraising and key dates.
Work across teams to identify opportunities, coordinate activity and ensure projects are supported from launch through to impact.
2. Content, Storytelling & Brand
Lead on writing and editing clear, accessible content for web, email, campaigns, reports, fundraising, partnerships and organisational updates.
Tell compelling stories that reflect the breadth of our work and celebrate trans+ community, creativity, achievement and joy.
Protect and develop the Not A Phase brand, messaging and tone of voice, helping colleagues and partners communicate consistently.
3. Digital, Social & Campaigns
Lead our digital and social media communications, representing our programmes, locations, communities and partnerships.
Plan joined-up campaigns across social media, email, web and partner channels, including relevant LGBTQIA+ and diversity calendar moments.
Keep our website and email communications current, grow audiences and use performance data to improve activity.
4. Content Capture & Creative Production
Plan photography, video, testimonials and other content across services and events.
Attend selected activities to capture or coordinate content, managing external creatives where needed.
Maintain an organised asset library and ensure consent, safeguarding and privacy processes are followed.
5. Community Reach & Service Communications
Clearly communicate our services, who they are for and how to access them.
Develop targeted communications to increase participation and reach new and underrepresented audiences, including people outside major cities.
Use feedback to make communications clearer, more accessible and effective.
6. Partnerships, Fundraising & Impact
Support fundraising and partnership communications, clearly showing the value and impact of support.
Create materials, stories and case studies using service data, feedback and testimonials.
Work collaboratively with external partners on developing and promoting partnership communications.
Help communicate organisational progress and strengthen relationships with supporters, funders and partners.
7. Media & Responsive Communications
Support our external profile through press releases, statements, briefings, media relationships and spokesperson preparation.
Work with the CEO and Senior Leadership Team on sensitive or fast-moving communications, using sound judgement and keeping responses grounded in our mission.
Prepare appropriate messaging where public or reputational issues arise.
8. Insight & Improvement
Monitor performance, set practical communications KPIs and report useful insight to the CEO and Senior Leadership Team.
Use audience data to improve communications, systems and processes, while keeping up with relevant charity and digital communications practice.
Person Specification
Essential
UK Based
Experience in a charity, community or purpose-led organisation.
Excellent writing, editing and proofreading skills, with the ability to make complex information clear and engaging.
Strong communications, marketing or content experience, including multi-channel campaigns.
Strong digital and social media experience, including websites, email, audience growth and performance insight.
Excellent organisation and project-management skills, with the ability to plan ahead and manage competing deadlines.
A strong understanding of brand, tone of voice, accessibility and inclusive communications.
Sound judgement when communicating about sensitive or contentious subjects.
A collaborative approach, with the confidence to work independently and own projects from idea to delivery.
Experience managing external creatives, freelancers or agencies.
A hands-on approach and willingness to personally produce much of the charity’s communications.
Desirable
Experience communicating with LGBTQIA+ communities and an understanding of issues affecting trans+ and gender-diverse people in the UK.
Media relations or PR experience.
Experience producing or commissioning photography and video.
Experience supporting fundraising, partnerships or impact communications.
Experience managing staff, freelancers or volunteers.
The Person
We are a small team delivering a growing UK-wide programme, so we need someone comfortable taking ownership.
The role is varied: you might plan a national campaign, update a Trans+Connect webpage, coordinate content at a Misfits session or prepare communications for a new partnership.
You will spot strong stories across the charity and turn them into effective communications.
You will understand that good communications are about reaching the right people, telling meaningful stories, building trust and demonstrating impact.
You will bring structure and forward planning while retaining the personality, creativity and community-led approach that makes Not A Phase distinctive.
What You'll Help Us Achieve
Over the next five years, Not A Phase aims to deepen its impact and reach more trans+ adults across the UK.
Reach more trans+ people who could benefit from our services.
Tell our story and demonstrate impact.
Strengthen relationships with supporters, funders and partners.
Grow national recognition of Not A Phase.
Improve communications across the organisation.
Celebrate trans+ diversity, creativity and achievement.
Ensure our work is seen, understood and valued.
Please be aware that we use AI detection software will not be moving ahead with applcations or CV's that are written by AI.
Uplifting the lives of trans+ adults across the UK.



The client requests no contact from agencies or media sales.
Corporate Partnerships Officer
Salary: £32,000 - £33,268 per annum
Contract: Permanent
Hours: 35 hours per week. Flexibility in working pattern, in agreement with line manager
Based: Any BBOWT Office with travel to other sites as required. Hybrid working available.
The Berks, Bucks & Oxon Wildlife Trust has a vision for “more nature everywhere, for everyone”. We’re working hard to create an inclusive culture, where everyone feels they belong. This includes you being comfortable bringing your whole self to work, and us co-working with the diverse communities we serve to ensure we are meeting everyone’s needs.
The Corporate Partnerships Officer will help nature recover by building strong relationships with businesses, creating engaging experiences for corporate supporters, and generating vital income to support local wildlife and wild places.
What you’ll be doing
What we’re looking for
For all your hard work you can expect a great rewards package in return. In addition to being part of a friendly, skilled and knowledgeable team, passionate about making a difference, when you work for us, you’ll also receive
The closing time and date for applications is 11.59pm on Sunday 4th October 2026.
Interviews will take place Monday 12th October 2026.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
BBOWT values diversity and inclusion and the benefits this brings. We want every candidate to have the best chance of success as part of this process. In order to do this, we know that some candidates will need reasonable adjustments. You will be able to contact us if there are any reasonable adjustments we can provide during the recruitment process.
Whilst we appreciate ChatGPT and other AI platforms can answer these questions, we know what they have to say (and generally the answer they generate isn't great). We want to hear your perspective written in your own words. If it is clear that any of your answers are not your own work, we reserve the right to reject your application on that basis.
We want our people to be as diverse as nature, so we particularly encourage applications from people who are underserved within the communities in which we operate. This includes people from visible ethnic minority backgrounds, people with disabilities (including those who are neurodivergent), the LGBTQ+ community, those from lower socio-economic backgrounds, and younger people. We are committed to creating an organisation that recognises and truly values individual differences and identities.
No agencies please.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
PURPOSE OF POSITION
This role is responsible for delivering a high-quality, trauma-informed and gender-informed support service for women living in the Complex Needs service. The post-holder will hold a caseload of women residents who may be experiencing multiple disadvantage, including homelessness, rough sleeping, domestic abuse, mental ill health, substance use, exploitation, offending histories, social isolation and complex trauma.
The Women’s Support Worker will provide persistent, compassionate and practical support to women who may find it difficult to trust services, sustain engagement or accept support consistently. The role requires someone who can build safe, respectful relationships at the woman’s pace, while maintaining clear professional boundaries and supporting women to stabilise, feel safer, reduce risk and work towards their own goals.
The post-holder will work as part of the wider frontline support team, leading on support planning, advocacy and multi-disciplinary working for women residents. They will also support colleagues’ day to day to apply gender-informed practice, strengthen engagement with women and ensure support is coordinated, responsive and centred on women’s safety, choice and wellbeing.
This role forms part of a seven-day rota and will include some evening and weekend working.
WHY THIS ROLE IS DIFFERENT
This specialist frontline role is for someone who wants to make a real difference with women who have experienced exclusion, trauma and barriers to support. You will hold a focused caseload, build trust and coordinate support that helps women feel safer, more connected and able to move forward.
At Your Place, you will join a values-led organisation committed to ending homelessness and providing safe, supportive accommodation. You will be supported through reflective practice, team learning and collaboration with colleagues, managers and partners.
This role gives you the opportunity to shape gender-informed support across the Complex Needs service. You will support colleagues with engagement, risk, safety and advocacy, while keeping women’s voices, choices and experiences central to support planning. Our Values in this role:
Compassion: We meet women with empathy, patience and respect.
Inclusion: We value women’s identities, experiences and voices.
Collaboration: We work with women, colleagues and partners to reduce risk and improve outcomes.
Growth: We support women, colleagues and services to learn, develop and build on strengths.
RESPONSIBILITIES & ACCOUNTABILITIES
Deliver safe, consistent and high-quality support to women living in the Complex Needs service.
Hold and manage a caseload of women residents, ensuring support plans, risk assessments and safety plans are clear, current and outcome focused.
Lead on casework, advocacy, support planning and reviews, ensuring agreed actions are followed through and progress is recorded.
Build trusting, persistent and professional relationships with women who may be difficult to engage, distrustful of services or reluctant to accept support.
Use trauma-informed, gender-informed, strengths-based and motivational approaches to assess needs, plan support and promote positive change.
Assess, monitor and respond to safeguarding concerns, risk, incidents, non-engagement and changes in presentation, escalating concerns appropriately.
Coordinate multi-agency support with health, mental health, substance misuse, domestic abuse, criminal justice, adult social care, housing, police and specialist women’s services.
Lead or contribute to MDT meetings and case discussions, ensuring clear actions, accountability and follow-up to reduce risk and improve outcomes.
Promote women’s safety, recognising risks linked to trauma, exploitation, coercion, abuse, unsafe relationships, rough sleeping and homelessness.
Support women to access healthcare, benefits, mental health support, substance misuse services, advocacy, legal advice, education, training and meaningful activity.
Support the wider frontline team to apply gender-informed approaches in day-to-day casework, engagement, risk management and safeguarding practice.
Respond to referrals, ensuring eligibility, risks and support needs are clearly understood and recorded.
Maintain accurate, timely and high-quality records of casework, support activity, safeguarding actions, risk, outcomes and multi-agency communication.
Work within Your Place policies and procedures, including safeguarding, equality and diversity, data protection, health and safety and professional boundaries.
Contribute to reflective practice, team learning and service improvement within a Psychologically Informed Environment.
PERSON SPECIFICATION
The requirements below set out the experience, knowledge and personal qualities needed for this role. We welcome candidates with relevant direct experience, education, training or lived understanding of the issues affecting women with complex needs.
Experience, education and knowledge
Experience of supporting women or adults experiencing multiple disadvantage, complex needs, homelessness, rough sleeping, trauma, domestic abuse, mental ill health, substance use, exploitation or social exclusion.
Relevant education, training or qualification in women’s support, trauma-informed practice, safeguarding, domestic abuse, mental health, substance use, social care, psychology, criminology, housing, homelessness or a related field.
Experience of building trust with people who may be difficult to engage, inconsistent in contact, distrustful of services or reluctant to accept support.
Experience of holding or contributing to a caseload, completing support plans, risk assessments, safety plans, reviews and case notes.
Understanding of safeguarding, risk management, professional boundaries, confidentiality, equality and diversity, and data protection.
Awareness of multi-agency working and the role of health, mental health, substance misuse, domestic abuse, criminal justice, adult social care, housing and specialist women’s services.
Skills and abilities
Ability to provide trauma-informed, gender-informed, strengths-based and practical support.
Ability to assess risk, respond to safeguarding concerns and escalate appropriately.
Ability to advocate for women and coordinate support with colleagues and external partners.
Ability to communicate clearly, build professional relationships and maintain boundaries.
Ability to manage a caseload, prioritise work and keep accurate records.
Ability to support women to access services, build confidence and take realistic steps towards safety, stability and independence.
Good IT skills, including Microsoft Office and case management systems, or willingness to learn.
Personal qualities
Compassionate, non-judgemental and respectful, with a strong commitment to supporting women affected by homelessness, trauma and multiple disadvantage.
Patient, persistent and able to build trust at the woman’s pace.
Reflective and open to learning, supervision, feedback and development.
Calm and professional when responding to challenging, high-risk or emotionally demanding situations.
Able to work independently while contributing positively to a wider frontline team.
Committed to Your Place values of Compassion, Inclusion, Collaboration and Growth.
Desirable
Experience in a women-only service, complex needs accommodation, rough sleeping pathway, domestic abuse service or specialist homelessness service.
Experience using In-Form or a similar case management system.
Knowledge of local services and pathways for women experiencing homelessness, domestic abuse, mental health needs, substance use or exploitation.
Offer of this role is subject to satisfactory DBS and employment checks being completed before starting employment.
Our mission to solve homelessness in east London, one person at a time!
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
REPORTING TO: Head of Services
RESPONSIBLE FOR: Team Leaders and other service-based roles as required
PURPOSE OF POSITION
The Service Manager will have overall responsibility for the operational leadership, quality, performance and contract delivery of both the LB Newham Core and the Intensive Support Accommodation contracts. The role will ensure a joined-up support pathway for residents with low, medium, high and complex support needs, promoting safety, stabilisation, independence, move-on and long-term tenancy sustainment.
The post-holder will lead staff teams to deliver high-quality, trauma-informed, strengths-based and person-centred support for vulnerable single homeless adults, including residents with multiple disadvantage, high levels of risk and complex support needs.
The role will set, monitor and embed clear resettlement and support standards, ensuring residents receive consistent assessment, support planning, risk management, move-on preparation and tenancy sustainment support.
The role will be accountable for safeguarding, housing management, performance reporting, quality assurance, partnership working, commissioner confidence and continuous service improvement.
What makes this role different
• Lead the full move-on journey, from pre-tenancy preparation to sustaining community accommodation, ensuring residents receive timely, effective support.
• Combine trauma informed support, tenancy sustainment, homelessness prevention, partnership working and values-led leadership to help residents build independence.
• Work with Resident Services, Intensive Housing Management team. landlords, commissioners and agencies to prevent repeat homelessness and improve outcomes.
• Lead with purpose, strengthen practice and model a learning culture rooted in Growth, Inclusion, Collaboration and Compassion.
The role will require participation in the on-call rota and occasional evening and weekend work in line with service needs.
RESPONSIBILITIES & ACCOUNTABILITIES
Key Responsibilities
• Lead the delivery supported accommodation contracts in line with commissioner expectations, contract requirements, organisational policies and agreed performance standards.
• Provide clear management oversight of service quality, safety, safeguarding, risk, incidents, complex cases and escalation.
• Ensure residents receive effective assessments, risk management, support planning, move-on planning and outcome-focused reviews.
• Set and maintain clear resettlement standards across the service, ensuring residents are supported to develop independent living skills, secure appropriate move-on options and sustain accommodation after leaving the service.
• Ensure support standards are consistently applied, including timely assessments, person-centred support plans, regular key work, outcome-focused reviews, accurate case recording and clear escalation of risk or non-engagement.
• Promote trauma-informed, strengths-based and psychologically informed practice across the service.
• Work closely with the Intensive Housing Management team to oversee housing-related support, including referrals, placements, rent accounts, Housing Benefit claims, arrears prevention, voids, licence or tenancy obligations, move-on and tenancy sustainment.
• Ensure the intensive supported accommodation service provides safe, responsive and proportionate support for residents with complex needs and high levels of risk.
• Monitor performance against contract indicators, including outcomes, safeguarding, engagement, rent accounts, move-on, tenancy sustainment, voids and resident feedback.
• Prepare accurate reports, evidence and performance commentary for commissioner monitoring, audits, inspections and service reviews.
• Lead, develop and support staff to work as one team while maintaining service-specific boundaries, contractual standards, professional accountability and Your Place values.
• Maintain effective staffing arrangements, including cover for key working, weekend, out-of-hours and intensive provision requirements.
• Build strong partnerships with commissioners, Adult Social Care, health services, substance misuse services, criminal justice partners, housing providers and community agencies.
• Use service data, resident feedback and quality assurance activity to drive improvement, demonstrate impact and evidence value for money.
• Work closely with the Quality Assurance Manager and Impact Manager to use performance data, quality assurance findings, resident feedback and outcome measures to identify trends, strengthen practice and drive continuous service improvement.
• Work flexibly to respond to urgent operational issues, safeguarding concerns, incidents, commissioner requests and service pressures.
• Embed person-centred practice and meaningful co-production with residents, ensuring services are shaped by lived experience and aligned with Your Place values of Growth, Inclusion, Collaboration and Compassion
PERSON SPECIFICATION
The successful candidate will bring the experience, knowledge, leadership skills and values needed to manage high-quality supported accommodation services and contribute effectively to the wider Your Place team.
Essential Criteria
• Experience managing or supervising staff in supported housing, homelessness, social care, community support or a similar setting.
• Ability to lead change, improve practice and support staff through service development.
• Experience supporting vulnerable homeless adults, rough sleepers or people facing multiple disadvantage.
• Strong understanding of risk, safeguarding, trauma, mental health, substance misuse, tenancy sustainment and move-on barriers.
• Experience leading services that manage challenging behaviour, anti-social behaviour, safeguarding concerns, tenancy breaches, arrears or complex risk.
• Experience of contract management, performance monitoring, quality assurance, reporting and service improvement.
• Good understanding of housing management, including arrears, voids, tenancy or licence breaches, maintenance, health and safety, and property-related risk.
• Ability to analyse performance information, identify risks and trends, produce clear reports and use data to drive improvement.
• Experience building constructive relationships with commissioners, statutory services, voluntary sector partners and internal stakeholders.
• Knowledge of person-centred, strengths-based, trauma-informed and psychologically informed support.
• Knowledge of safeguarding adults, mental capacity, confidentiality, professional boundaries, data protection, equality and diversity, and complaints handling.
• Excellent written and verbal communication skills, including clear reports, briefings and monitoring returns.
• Commitment to resident involvement, co-production, equality, diversity, inclusion and anti-discriminatory practice.
Desirable Criteria
• Experience managing commissioned homelessness or supported accommodation contract.
• Experience working within or alongside London local authority homelessness pathways.
• Experience of managing voids, referrals, move-ins, move-outs and partnership-based accommodation arrangements.
• Experience of using Home Star, In-Form, Pyramid or equivalent systems to monitor support, tenancy sustainment, risk, outcomes and case recording.
• Experience preparing for audits, inspections, commissioner reviews or contract monitoring meetings.
• Experience leading services through mobilisation, remodelling, restructure or improvement planning.
Aptitude and Behaviours
confidently use performance data, resident feedback and quality assurance learning to improve outcomes and value for money.
Provides values-led leadership and communicates clearly with staff, residents, commissioners and partners.
Use written, numerical and performance information to make sound, accountable and compliant decisions.
Involving and Including Embeds resident involvement and promotes dignity, choice, equality, inclusion and cultural competence.
Build and develop a high-performing team through clear direction, supervision, support and accountability.
Appointment is subject to an enhanced DBS check, satisfactory references and the right to work in the UK
Our mission to solve homelessness in east London, one person at a time!
At The National Lottery Community Fund we are committed to making a bigger difference. Our 2030 strategy ‘It starts with community’ puts impact at the heart of what we do. Our Evidence and Impact Strategy explains how we will do this by transforming how evidence is used across the organisation; helping us better understand community needs, make better funding decisions, and demonstrate the difference National Lottery funding makes across the UK.
We are recruiting an Evidence Engagement Manager to join our Evidence Services: England and UK Portfolios Team. This is an important role in delivering our Evidence and Impact ambitions. You will act as the link between funding portfolios and the wider Evidence and Impact team, improving how evidence is used across the funding cycle and helping colleagues make confident, evidence-based decisions.
Working closely with portfolio teams to understand their priorities, challenges and decision-making needs, you will identify where evidence can add value. This could include evidence to understand community needs and support assessment of applications, to shaping major funding programmes, supporting monitoring and evaluation practices and supporting decisions at leadership and committee level.
You will translate user needs into clear evidence requirements, commissioning or coordinating the development of products within Evidence Services, across the Evidence and Impact team or externally. Products can include:
You will help build evidence capability across the Fund, helping colleagues access and use evidence more independently through self-service tools, guidance, support and development. You will lead roll out of products, ensuring they meet user needs, are adopted effectively and continue to improve through feedback and review.
This role requires a strong understanding of how evidence can be applied in real-world decision making, alongside excellent stakeholder engagement and project management skills, supported by a breadth of evidence and analysis knowledge.
This role includes line management of an Evidence Engagement officer, as well as matrix and task management of other staff from across Evidence and Impact.
We're looking for someone passionate about the pragmatic use of evidence to improve decisions and maximise impact. Above all, you'll be motivated by helping The National Lottery Community Fund make the greatest possible difference to communities across the UK.
Interview details:
We have a hybrid approach to working. Work pattern and location will be agreed with the successful candidate. The role can be based at any of our UK offices: Belfast, Birmingham, Cardiff, Exeter, Glasgow, Leeds, London, Manchester, Newcastle, and Newtown. There will be some travel required within the UK.
We will be hosting a briefing session on: Tuesday 8th September 2026 at 11:00 am. To register or ask any questions please email us.
How to apply:
Upload your CV in word format and write a supporting statement (1000 words) with the following criteria, we will use this to score your application.
Essential criteria
Desirable criteria
Equity, Diversity and Inclusion
Communities in the UK come in all shapes and sizes. National Lottery funding is for everyone – therefore, we are committed to equity, diversity and inclusion and we work hard to ensure our funding reaches where it is needed.
We also believe our people should represent the communities, organisations and individuals we work with. That’s why The National Lottery Community Fund is committed to being an inclusive employer and a great place to work. We recognise and celebrate the fact that our people come from diverse backgrounds. We positively welcome applications from people from ethnic minority backgrounds, people with disabilities or longstanding health conditions, people who are LGBTQ+, and people from different socio-economic and educational backgrounds, as well as people of all ages.
As a Disability Confident Employer, we take a proactive approach in making reasonable adjustments, if needed, throughout the recruitment process and during employment. (This can be related to a physical and mental health condition.)
It starts with community.
The client requests no contact from agencies or media sales.
Service Development Manager
We are looking for an experienced and resourceful Service Development Manager to work closely with the CEO to establish and deliver a strong presence across Forest of Dean, Cheltenham and Tewkesbury.
This is an opportunity to join a supportive and purpose-driven team where your work will make a direct difference to families across Gloucestershire.
Position: Service Development Manager
Location: Remote/Gloucestershire, with regular travel across Forest of Dean, Cheltenham and Tewkesbury and occasional attendance at the Stroud office
Hours: Part-time, 30 hours per week
Salary: £38,000 pro rata (£30,811 actual salary for 30 hours per week)
Contract: 24-month fixed-term contract
Closing Date: 20th September 2026. This job opportunity may close early if we find an appropriate candidate before the closing date.
The Role
This is a hands-on role combining direct family support, project management, service development and partnership building. You will hold an appropriate caseload, develop new activity, build strong local referral pathways and help turn the countywide plans into practical support for families.
We need someone who is confident working independently, takes ownership, builds relationships quickly and can find practical solutions when there is no obvious route forward. The initial focus will be Forest of Dean, Cheltenham and Tewkesbury, but the role is designed to evolve as our countywide work develops.
Key accountabilities include:
The first year will focus on developing and delivering Home-Start services across Forest of Dean, Cheltenham and Tewkesbury. As the countywide work develops, the focus of the role may evolve to support wider service development across Gloucestershire.
For the first six weeks, the post will be predominantly based at the Stroud office for induction and orientation.
After this, the role will be mainly home and community based, with regular travel across Forest of Dean, Cheltenham and Tewkesbury and occasional attendance at the Stroud office.
About You
We are looking for someone who is practical, resourceful and motivated by making things happen.
You will be comfortable supporting a family one day and developing a new partnership or service the next and have enough frontline experience to understand what works for families and enough project-management discipline to turn ideas into effective delivery. You will not be joining a finished project with every detail already decided. We need someone who can understand the objective, identify what needs to happen next and move the work forward.
You will have experience of:
Practical requirements
You must:
If this sounds like you, then apply today!
About the Organisation
Join a voluntary organisation committed to promoting the welfare of families with at least one child under five years of age. Trained home-visiting volunteers offer regular friendship, emotional, and practical support to help families experiencing a challenging time in their lives. The service is unique and also offers free support peer groups, antenatal, postnatal, and perinatal mental health services.
We welcome applications from people of all backgrounds, cultures, faith groups, and socioeconomic circumstances, as well as from people who are disabled, neurodivergent, LGBTQ+, or from different age groups. We also value applications from those with caring responsibilities or non-traditional career paths.
You may also have experience in areas such as Service Development Manager, Service Development Manager Lead, Service Development Manager Deputy, Service Development Officer, Service Development Manager, Service Delivery Manager, Service Delivery Manager Lead, Service Delivery Manager Deputy, Service Development Officer, Service Delivery Manager, Service Manager.
Please note this role is advertised by the recruitment agency acting for the client, Not For Profit People. #INDNFP
The National Lottery Community Fund is recruiting for a Stakeholder Engagement Manager, a key role in our External Affairs Team within our Communications, Impact and Influence Team.
This role offers an exceptional opportunity to shape our stakeholder engagement during an exciting time. You will position the Fund as a convening force in civil society, advancing community priorities through evidence-based advocacy that demonstrates how our funding strengthens communities.
Using your insight into the sector, you will work with colleagues to map and manage priority stakeholder relationships relevant to our missions and the impact of our funding. You will develop targeted engagement strategies to strengthen and diversify our stakeholders, delivering key activities including communications, events, briefings and meetings to support the development of these relationships.
You will identify and act upon opportunities to demonstrate the impact of our funding on communities and how it aligns with relevant and influential stakeholders and organisations. You will have strong project management experience, with a robust approach to tracking relationships and managing stakeholder data, ideally through the use of Stakeholder Relationship Management (SRM) systems.
The ideal candidate will bring a strong communications and engagement background, as well as experience in working with senior level stakeholders. Ideally you will have had exposure to the voluntary, community and social enterprise sectors. You should excel at building relationships with diverse stakeholders and be adept at navigating complex external environments.
Key responsibilities:
Interview Details:
Date: W/C 28th September
Format: Virtual
Location: UK Wide
We have a hybrid approach to working. Work pattern will be agreed with the successful candidate. Our offices are in Belfast, Birmingham, Cardiff, Exeter, Glasgow, Leeds, London, Manchester and Newcastle.
If you would like an informal conversation about the role specifically, please contact us.
Any questions about the recruitment process, please email us.
How to apply:
Upload your CV in word format and write a supporting statement (1000 words) with the following criteria, we will use this to score your application.
Essential criteria
Desirable criteria
Equity, Diversity and Inclusion
Communities in the UK come in all shapes and sizes. National Lottery funding is for everyone – therefore, we are committed to equity, diversity and inclusion and we work hard to ensure our funding reaches where it is needed.
We also believe our people should represent the communities, organisations and individuals we work with. That’s why The National Lottery Community Fund is committed to being an inclusive employer and a great place to work. We recognise and celebrate the fact that our people come from diverse backgrounds. We positively welcome applications from people from ethnic minority backgrounds, people with disabilities or longstanding health conditions, people who are LGBTQ+, and people from different socio-economic and educational backgrounds, as well as people of all ages.
As a Disability Confident Employer, we take a proactive approach in making reasonable adjustments, if needed, throughout the recruitment process and during employment. (This can be related to a physical and mental health condition.)
It starts with community.
The client requests no contact from agencies or media sales.
Hours: Part Time, 21 hours per week
Interviews: 14th & 15th October 2026
Employer: King's Trust International (not The King's Trust)
Help to shape programmes that create brighter futures for young people around the world. The King’s Trust International is looking for an inspiring Head of Programme Development to lead the creation of high-quality, evidence-informed and scalable programme models that help young people learn, earn and thrive. This is an exciting opportunity to support our programme design and content team in translating ambitious long-term strategy into practical programme models, curricula, tools and guidance that can make an impact across diverse global contexts. You will lead a talented team of specialists and work across the organisation to champion innovation, inclusion, safeguarding and impact. This permanent, part-time role is 21 hours per week and is London-based, with hybrid working and an expectation that at least 50% of contracted hours are spent in the office.
What you will do
What we are looking for
You will bring strong programme development expertise, sound judgement and a track record of turning strategy into practical, adaptable approaches. You will understand how evidence, safeguarding and inclusion shape excellent programme design, you will be confident working across both online and offline delivery and you will be able to evidence significant experience working with partners across international or multi-country contexts. With a strong track record of leading and developing teams, you will create clarity, build alignment and enable others to do their best work. Above all, you will share our commitment to putting young people at the centre and creating meaningful, sustainable impact.
Perks for working at The King’s Trust International:
We believe that every young person should have the chance to succeed, no matter their background or the challenges they are facing.
The client requests no contact from agencies or media sales.
Could you play a crucial role within our busy and friendly team and take responsibility for managing our benevolent fund?
We are looking to recruit an Administration and Grants Officer to support the output of our HQ, including benevolent fund caseload management, member support, and general Association output. Some travel is expected to support membership events inc. evenings & weekends, with occasional overnight stays. We offer generous holiday entitlement, 6% employer pension contribution, free parking, access to gym/swimming pool, canteen, café and shop.
We are the UK’s largest membership organisation of female veterans and serving women - a financially sustainable £8m charity which aims to provide camaraderie, benevolence and support to women who have served in the Army. Additionally, we aim to exert influence within the military charity sector to broaden support for all female veterans of the UK Armed Forces.
Our benevolent fund awards over £200k in grants per year to an average of 120 applicants, from minor requests to major grants, and annual maintenance. We organise both national and local events for our members to attend where they meet up with old friends, remember those we have lost, support each other, have fun and make new and lasting memories. We have approaching 5000 active members which we hope to grow as we reach out to many more female veterans eligible to join our Association.
You will:
have experience of working in a member or public-facing organisation, supporting and liaising with a diverse cohort of individuals in a wide variety of interests and needs
have experience of managing caseloads and carrying out detailed casework
have a sound knowledge of how individual grants are awarded
have a strong understanding of the work of SSAFA, TRBL & other caseworking and almonising agencies
understand the value of strong communication and be experienced in engaging people from many walks of life, tailoring your communication style to a variety of audiences
be skilled at building positive working relationships, with a friendly and engaging manner
be highly organised with great attention to detail, and work well within a small staff team where each team member is expected to pitch in and work collaboratively
Be engaging and welcoming, able to attend events and interact with members of the public
The charity is governed by a Board of Trustees with a number of sub-committees, all volunteers. We are a small staff team of 5, led by a CEO, who are motivated by the good work we do to support some amazing, brave and pioneering women. We are proud of the work we do to support female veterans, many of whom are now well into retirement. Some have fallen on hard times and need our financial support, whilst others may be lonely or have reduced mobility, and rely on our association to keep them in touch with like-minded comrades.
We are an inclusive employer seeking to attract and employ the best people from the widest talent pool, committed to supporting our staff and the female veterans we serve. All applicants must be able to demonstrate current eligibility to work in the UK.
If you are a motivated, self-starting and engaging individual with a passion for working with people and supporting their needs, then we look forward to receiving your application by way of a CV and a detailed supporting statement demonstrating your suitability for the role with regard to the above person specification.
Supporting female veterans of the British Army, Royal Navy and RAF


The client requests no contact from agencies or media sales.