Office management jobs
Trading Service is recruiting a sales and information administrator. Trading service provides uniform, resources, badges and gifts to our members along with other customer support services. We are looking for a motivated and dynamic individual to join the team in Cheshire.
As an administrator you will be required to work as part of the Sales and information team providing an effective sales and information service to the Associations customers and members, ensuring agreed levels of service are met. The job involves telephone and email customer contact. You should enjoy customer interaction and working in a busy environment as part of a team that’s sociable, fun and thrives on providing excellent customer service.
The successful candidate will have experience in working with service providers, analysing and reporting information and recommending improvement actions. In addition, you will have strong verbal and written communication skills, be proficient using Microsoft office programs, stock and order management systems and customer information systems.
About Joseph Rowntree Charitable Trust (JRCT)
JRCT is a grant-making Quaker Trust that supports people who are passionate about making a positive difference; whether they are advocating for some of the most vulnerable people in our society, promoting nonviolent responses to conflict, or taking steps towards an environmentally sustainable future.
Every year JRCT makes grants for all kinds of charitable work, from grassroots community groups to well-established charities working to build a peaceful and just world. We aim to be a responsive and supportive funder, working to strengthen the hands of people who are tackling the root causes of conflict and injustice.
In 2019, the Trust announced plans to significantly increase annual grant spending to over £10 million per year for the next ten years. The Trust further increased its grant-making in response to the Covid-19 crisis. Since then, we have grown our programme staff team in order to better support increased grant portfolios.
Having publicly recognised the ways in which the Trust benefited from or contributed to oppressive practices including enslavement, indenture, colonialism, and Apartheid, JRCT has hired a Head of Reparations and made a commitment to a multi-million programme of reparative justice, the first phase of which will take place between 2026 and 2029.
Joseph Rowntree Charitable Trust currently runs five grant programmes: Peace and Security, Rights and Justice, Power and Accountability, Sustainable Future, and Northern Ireland as well as a Grassroots Movements pilot fund.
About the Role
As Executive Assistant, Reparations, this role supports the Head of Reparations and enables the smooth administrative and support aspects of the Head of Reparations’ affairs.
You will support the Head of Reparations in the effective execution of the reparations projects, which will include coordinating project activities, maintaining meticulous project and workplan documentation, managing communication within the reparations team, with the wider JRCT team, and with external stakeholders. Your role will also extend to scheduling and organising meetings, maintaining clear records, and aiding in the organisation of project tasks. You will work in an administrative capacity to ensure that project deadlines are kept and deliverables are met. As the reparations projects will involve extensive work with stakeholders in Africa and thew Caribbean, familiarity with African and Caribbean cultures, as well as relevant multi-lingual and / or multi-cultural competencies will be essential.
This is a hybrid role requiring in-office attendance once or twice a week. The position is fixed-term until April 2029, with a salary of £47,814 per annum.
The role is for 35 hours a week, and we are open to flexible working patterns. We try to schedule meetings to accommodate caring responsibilities. Someone working remotely would be required to come to the York office for up to four days per month and also travel to meetings with some occasional overnight stays.
The client requests no contact from agencies or media sales.
The Holocaust Educational Trust team is made up of hard working, energetic people who are passionate about our mission to educate every person from every background in the UK about the Holocaust and its relevance today.
Over the course of our history, the Trust has created and delivered innovative and meaningful learning experiences and educational programmes which reach over 100,000 young people each year, teaching them about what the Holocaust was, and its relevance today. The school programmes we deliver include our Outreach Programme; our Lessons from Auschwitz Project; the Youth Advocacy/Ambassador Programme; Testimony 360: People and Places of the Holocaust; and Teacher Training.
The People Operations Administrator supports the Holocaust Educational Trust’s people operations - keeping HR records accurate, supporting colleagues through every stage of the employee lifecycle, and ensuring we're fully compliant with employment law and regulatory requirements.
This isn't just a records-and-admin role. You'll have autonomy and tools - including BambooHR, Microsoft Office, and emerging AI - to genuinely improve how we do things. If you enjoy spotting inefficiencies and fixing them, you'll thrive here.
HR systems & compliance
- Maintaining accurate records, managing DBS checks and the Single Central Record, and ensuring GDPR compliance.
Employee lifecycle
- End-to-end administration from recruitment and onboarding through to leavers, including contracts, offer letters, and probation.
Process improvement
- Streamlining and automating HR workflows, optimising BambooHR, and finding smart ways to use digital tools
First point of contact
- Handling HR queries from colleagues and managers with clarity and professionalism and escalating where needed.
Payroll & benefits
- Supporting accurate, timely payroll submissions and administering employee benefits.
Training & safeguarding
- Supporting induction and mandatory training compliance and upholding safer recruitment practices.
If you're a detail-oriented HR professional, building your career and you’re ready to make your mark in a purpose-driven organisation, we'd be delighted to receive your application.
For more information and details on how to apply, please see the full application pack, and head to our website to apply.
The client requests no contact from agencies or media sales.
JRS UK is recruiting full-time Fundraising and Communications Officer as part of our Communications, Fundraising, and Advocacy team.
You’ll be part of a mission that restores dignity, hope, and agency to people rebuilding their lives after displacement. Whether you're crafting a fundraising appeal, sharing stories on social media, or meeting with refugee friends to help supporters understand their experiences, your work will have real impact. If you're passionate about justice, creative in your communication, and eager to build meaningful relationships, this is your chance to make a difference every single day.
Job description
1. Supporter engagement:
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Thanking and recording donations; maintaining up-to-date supporter records
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Supporting outreach through JRS UK events such as our Advent Service and report launches
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Representing JRS UK at external events such as Greenbelt festival or the National Justice and Peace Network conference
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Undertaking talks and appeals in parishes or school
2. Digital and Offline communications:
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Producing and distributing printed materials (e.g. quarterly newsletters; publicity materials; parish resources)
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Maintaining and developing JRS UK’s digital presence (e.g. website; social media; e-updates)
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Capturing and managing digital assets (such as audio, photographs, and videos)
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Developing content for JRS UK’s website, newsletters, and social media – scoping and drafting content that champion refugee voices, shares our work, or engages supporters in our advocacy
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Analysing web traffic and social media engagement to inform future activity
3. Appeals
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Supporting the delivery of JRS UK’s three direct-mail appeals (Advent, Lent, World Day of Migrants and Refugees) and our annual legacy appeal by:
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Researching and drafting content
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Curating and segmenting data
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Sourcing and producing visuals
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4. Trust fundraising
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Stewarding relationships with some small and medium sized trusts
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Drafting and submiting grant applications and reports
5. Other duties as required by the Communications and Fundraising Manager or Head of Communications, Fundraising and Advocacy
The client requests no contact from agencies or media sales.
Dataro are looking for a Customer Success Manager to help grow their presence across the UK charity sector. This is a role focussed on providing excellent client satisfaction to the post holders UK and Europe based charity and not for profit portfolio. You will spend your time meeting clients, following up on queries and IT tickets, and supporting them in a consultative way to get the best impact from Dataro. This role is ideal for someone who enjoys building relationships, spotting opportunities to deliver great customer service and maintaining great channels of communications.
Dataro is a growing company that has retained a start up midset and ethos, so colleagues work with high levels of agency, are solutions focussed and happy delivering at pace.
You’ll work closely with other Customer Success Managers in the UK, as well as colleagues across the USA and Australia. To be considered for this role it is vital the candidate experience of customer service and relationship management within a charity setting, who understands fundraising and what tools such as Dataro can do to help support income generation. Candidates don’t need to know Dataro’s product inside out, training will be provided, but an understanding of charity CRMs would be useful.
This is a great opportunity to join a growing organisation that still retains the energy and ownership of a startup environment, while working with charities across the UK to help them strengthen their fundraising and supporter engagement.
Application notes
Please download the Candidate Info Pack provided for further information about the role, timelines and next steps.
To progress your application, please contact THINK Recruitment to organise an informal screening call. Please note, we cannot shortlist candidates who have not had a screening call so please allow enough time to speak to us before the closing date.
Location - Please note: this role is a remote based role but has been listed as hybrid due to the expectation of in person meetings and regular travel into London (expenses not paid). The team meet up at WeWork spaces reguarly and this post holder would aim to hold a minimum of 6 in person client meetings per quarter, all usually in London.
Timeframes
Closing date for applications: Midday Thursday 19th May
Candidates will be notified of outcomes by EOD Friday 22nd May
Interviews will be two stages, see dates within the Candidate Pack
Caritas Social Action Network
Policy and Public Affairs Officer (maternity leave)
Location: office in London, with mostly working from home, regular travel in England and Wales, and rare travel overseas.
Contract: full-time, to cover a team member’s maternity leave
Salary: £30,00
Closing date: Tuesday 26 May at 12 noon
Interview date: Thursday 11 June in person, in London
CSAN is the official agency of the Catholic Bishops’ Conference tackling the root causes of poverty and injustice affecting people who live in England and Wales. We’re facing a steep rise in poverty and significant pressures on social, economic and church resources. Currently, the Church is called to raise a prophetic voice against poverty and the rhetoric of division and work for the building of a more just society.
Over the last 20 years, CSAN has built up a network of 50 diocesan and direct service charities with a combined annual spend on social mission estimated at £400m, excluding the work of schools and religious congregations. Our members build up local community life in diverse ways, and many of them support individuals in difficulty, including with housing, prison and detention, social isolation, ill-health, violence, disability, employment, care, therapeutic and welfare support.
The key responsibilities of the post are:
1. To scan the social policy environment to capture developments in legislation, consultation papers and Bills relevant to the Caritas network for the purpose of comprehensive tracking and briefing.
2. To deliver an effective programme of Catholic advocacy and political campaigns that contributes to the common good, with particular attention to the priorities of the dignity of workers, child poverty, social care and end of life; supporting and connecting well with the team’s other activities, and where possible with the CSAN membership’s priorities,
3. To draft campaign and advocacy materials for the range of media channels used by CSAN and support the CEO in engaging with the press and approaches from campaigning organisations including contributing to CSAN’s social media networks.
4. To provide admin support and contribute to CSAN’s Alliances as required, especially the Advocacy Alliance and the Criminal Justice Alliance with information and education on policy and legislation.
5. To ensure that our advocacy is consistent with the Bishops’ understanding of the Church’s role in society and supports the priorities of the Bishops’ Conference, especially the Department for Social Justice.
6. To act as a conduit of information and communication between the Bishops’ Conference and the CSAN members, under the guidance of the CEO, assisting CBCEW where possible in gathering information and the lived experience of poverty.
7. To develop and contribute to practice materials for the network, especially in the areas of campaigning, advocacy, social policy and formation for mission.
8. To oversee monitoring of the Catholic press and relevant wider networks for relevant articles, developments and campaigns.
9. To support the general work of CSAN as required by the CEO, including leading in the development and organisation of the charity in specific areas subject to skills and experience.
The work of the small national team requires a high level of integrity and teamwork, respect for and capacity to navigate complex civil and church contexts at pace, and a stable commitment to personal formation and training. Our Policy and Public Affairs Officer (maternity leave) will bring a professional track record of relevant research and analysis, production of compelling communications, and diligent administration. A satisfactory basic DBS check and references are required.
CSAN is a member of Caritas Internationalis, one of the largest humanitarian networks in the world, with national agencies in over 160 countries, and among the most successful examples of organised Catholic social action in modern times.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
An international humanitarian organisation delivering large-scale programmes in Ukraine is seeking a Project Finance Manager to support the financial management of a significant multi-million-dollar donor-funded contract.
This role will work closely with the Regional Finance Manager and Project Manager, providing high-level financial support to strengthen project finance capacity and ensure effective financial oversight across programme delivery.
The successful candidate will play a key role in budgeting, forecasting, financial reporting, contract compliance, and supporting operational decision-making in a fast-paced and evolving environment.
Key Responsibilities:
• Prepare budgets, forecasts, and financial reforecasts aligned with operational plans
• Conduct regular budget reviews and monitor expenditure against approved budgets
• Support contract monitoring and ensure compliance with donor and contractual requirements
• Produce high-quality financial reports, analysis, and narrative assumptions for project stakeholders
• Monitor financial performance and highlight variances, risks, and spend-out plans
• Oversee and support financial transactions relating to the project
• Work closely with programme and operational teams to support effective financial management
• Provide additional administrative and finance support as required
Requirements:
• Qualified by experience (QBE), part-qualified, or professionally qualified accountant (ACCA, CIMA, ACA or equivalent)
• Strong experience in budgeting, forecasting, and financial reporting
• Excellent organisational skills with the ability to manage multiple deadlines
• Strong communication and interpersonal skills
• Advanced numeracy and IT skills, including Microsoft Office
• Fluent written and spoken English
Desirable:
• Experience working with ERP or financial planning systems
• Experience within international development, humanitarian, or donor-funded environments
This is an exciting opportunity to contribute to a high-impact international programme during a critical period of operational scale and growth.
Salary: £46,947
Location: Hybrid, with two days per week at Head Office
Reporting to: Head of High Value Relationships
Help ensure no one is left out
For every disabled person with complex needs. For everyone who is deafblind. At Sense, we believe no one should be isolated or unable to fulfil their potential. As Trusts Manager, you will play a vital role in securing the funding that makes this possible, helping transform lives through meaningful partnerships with trusts and foundations.
About the role
You will lead and develop Sense’s trusts and foundations fundraising, managing a strong portfolio of funders and generating significant income in line with our organisational strategy. Working closely with the Head of High Value Relationships and colleagues across Sense, you will take responsibility for developing compelling funding propositions and stewarding key relationships.
This role includes managing a gross annual income budget of at least £1.12 million and contributing to the continued success of trusts and foundations as a core income stream.
What you will do
- Develop and manage a pipeline of trusts and foundation prospects to meet income targets
- Research, identify and secure funding for agreed Sense projects and priorities
- Lead the development and submission of high value funding applications, including six figure proposals
- Build and steward relationships with trustees and key funders
- Lead or support grant management, ensuring compliance, reporting and quality assurance
- Monitor and report on income performance against budget
- Collaborate across fundraising, marketing and operational teams to develop strong, fundable propositions
What you will bring
- Significant experience of generating income and meeting financial targets in a high value fundraising role
- Experience of managing a trusts and foundations pipeline
- Strong skills in writing persuasive, high value funding proposals and reports
- Confidence building relationships with senior stakeholders and external supporters
- Strong budgeting and numerical skills
- A collaborative approach and ability to work effectively across teams
- A commitment to Sense’s mission, values and inclusive ways of working
Our values
Everything we do is guided by our values: We include. We collaborate. We find a way. We challenge. We celebrate.
We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
Location: MSSC NSC, 200B Lambeth Road, London, SE1 7JY (Hybrid Working)
Contract: Full time, permanent
Salary: £40,000 to £42,000 gross er annum, depending on experience
Closing Date: Monday 25 May 2026
Assessment Day at MSSC NSC: Tuesday 2 June 2026
The Marine Society and Sea Cadets (MSSC) is a leading maritime charity in lifelong learning and personal development and is the governing charity of the Sea Cadet Corps (SCC), a civilian voluntary youth organisation engaging some 15,000 young people over 400 Sea Cadet Units, throughout the UK. The SCC offers a wide range of youth opportunities with the same enduring objective – to give young people the best possible head start in life through nautical adventure and fun.
We are seeking a Volunteer Support & Systems Manager to lead the development and maintenance of automated workflows used within the Volunteer Support Team.
The role is responsible for ensuring the smooth running of the Volunteer Support function including overseeing the day-to-day administration of key volunteer processes. The postholder will also line manage the Volunteer Support Officers who act as the first point of contact to volunteers in assisting with these processes and wider administration.
About the role
The purpose of the Volunteer Support & Systems Manager is to ensure the smooth and efficient running of the Volunteer Support function by ensuring that automated workflows are well maintained and continuously improved. This includes the onboarding process for new volunteers, management of mandatory training requirements of existing volunteers and volunteer record management through processing promotions transfers and leavers. The role also provides effective line management to a team of Volunteer Support Officers, supporting them to deliver a high quality of administrative support to volunteers to assist them with these processes.
Responsibilities
- To oversee the efficient operation, maintenance and continuous improvement of all Volunteer Support automated workflows
- To develop clear and effective guidance, to help volunteers access and use the various Volunteer Support digital systems
- To line manage and support the Volunteer Support Team based at the MSSC Support Centre, empowering the team to deliver effective and consistent support to volunteers.
- To functionally manage and support the Area Volunteer Support Team based across the 6 Area Offices, empowering them to deliver effective and consistent support to volunteers.
- To manage the “Safer Recruitment” and adverse disclosure process for volunteers, in line with MSSC policy, ensuring that criminal records checks are dealt with in a timely and appropriate manner
- To work with the Head of Volunteering to review MSSC volunteering policies, monitoring their appropriateness and effectiveness, making recommendations for changes as necessary
- To support the Head of Volunteering with the successful implementation of MSSC’s volunteer strategy and other national tasks
- To work with Volunteer Support Officers to develop systems and processes for managing the Volunteer Support workload and monitoring delivery standards
- To work closely with other stakeholders, maintaining excellent working relationships across departments to ensure consistency and best practice for our volunteers.
Requirements
- Experience of leading the development and maintenance of digital volunteer management/ communication systems
- Experience of creating and maintaining complex automated workflows
- Experience of overseeing the administrative functions of a CRM system
- Experience of implementing, managing reviewing and refining administrative processes
- Experience of delivering a first-class service to clients or customers
- A strong understanding of the voluntary and community sector, ideally within the youth sector
- Experience of managing or supervising a large team
Desirable
- Experience of managing or supervising a team based remotely
- Experience of using Microsoft Forms and Power Automate or similar systems
- Experience of managing an onboarding process, ideally of volunteers, with the understanding of the importance of safer recruitment
- Experience of empowering a team to deliver a first-class customer service
- Experience of working with volunteers and the knowledge of how to ensure they are supported
- Experience in managing challenging emails, calls and situations with volunteers professionally, using sound judgement and clear communication
- Experience developing processes which are targeted at both internal and external audiences
- Experience of leading projects manging change with various stakeholders
For further information, please download the . If you are interested in this role, please apply now!
Benefits
- 25 days annual leave per annum, increasing with length of service
- Hybrid working for many roles
- Volunteering Leave
- Life assurance (4x salary)
- Private medical insurance
- Generous pension (employer contribution up to 10%)
- Cycle to work scheme
- Access to the Marine Society Digital Library
- Wellbeing portal and EAP with 121 counselling
- Employee development: We are investing in our employees' development and have an annual calendar of learning and development opportunities, designed to support employees to develop into their roles and stretch them to achieve their full potential.
Additional Information
MSSC positively encourages applications from suitably qualified and eligible candidates from all backgrounds. Equity, diversity, and inclusion really matters to us, so we can best serve our beneficiaries from every community. We work to ensure a fair and consistent recruitment process and aim to be a charity where diversity of experience, identity and skills are valued and welcomed. MSSC is an equal opportunities employer.
We recognise our responsibilities to safeguard and protect the young people and vulnerable adults with whom we work. We do all we can to promote their health, safety and wellbeing, and we expect our staff to share this commitment and work in line with safeguarding policy, the MSSC’s values and ethos of inclusivity. We adhere to safer recruitment practices and therefore employment is subject to detailed pre-employment checks for successful candidates, including references and criminal disclosure checks and the completion of a disclosure questionnaire.
We help launch young people for life through adventure.


The client requests no contact from agencies or media sales.
As Head of Planning and Performance, you will sit at the heart of decision-making, shaping how the Motor Neurone Disease (MND) Association focuses its effort, measures outcomes and delivers at pace. This role offers real influence in how strategy is planned and implemented.
You will transform data and insight into confident direction for our Executive Leadership Team and the Board. As Head of Planning and Performance, you will ensure priorities are clear, delivery is owned and progress is transparent. Your leadership and expertise will help ensure resources, strategy and outcomes are fully aligned.
You will play a vital role in strengthening our response to MND, ensuring urgency is matched by precision, and ambition by delivery. This is an excellent opportunity to shape how impact is planned, measured and effectively delivered at scale.
Key Responsibilities
- Lead annual and multi-year business planning, aligned to strategy goals and budgets
- Drive reprioritisation as insight, risk or opportunity emerges
- Develop performance reporting, management information and key performance indicators
- Lead impact reporting that demonstrates continuous progress and tangible outcomes
- Lead the Project Management Office and oversight of change delivery
- Represent delivery risks and interdependencies to senior leaders and the Board
About You
- Strong experience in strategic and operational planning
- Proven expertise in designing performance frameworks and KPI reporting
- Experience developing impact reporting aligned to strategic goals
- Confidence influencing senior leaders and Boards
- Excellent organisational and stakeholder engagement skills
- Experience leading teams and complex change
- Experience managing change projects and advocating for a continuous improvement culture.
Hybrid working expectations: office attendance one day per week
Further information about MND Association and full job description is available in the attached Candidate Pack.
We are committed to equality, diversity, and inclusivity. We work to remove barriers for everyone affected by MND, employees, volunteers, and stakeholders.
As part of the Disability Confident Scheme, we guarantee interviews for disabled applicants who meet the role's requirements.
What We Offer
- 28 days holiday, increasing to 33 days after 5 years, plus Bank Holidays
- Access to UK Healthcare, including dental, eyecare, health screenings, and therapies
- 24/7 GP access via phone and video
- Life assurance and confidential counselling helplines
- Salary sacrifice schemes (Cycle to Work, Buy/Sell Annual Leave)
- Access to Benefit Hub for discounts on everyday shopping
- Enhanced pension scheme
- Opportunities for training and personal development
- Hybrid working
About Us
Motor Neurone Disease moves fast. It takes away time, it takes away independence and it has no cure. Every day we support people affected by MND. We fund ground-breaking research. We campaign for better care. We’re here for everyone who needs us. Because with MND, every day matters.
We support people affected by Motor Neurone Disease, campaign for better care and fund ground-breaking research. Because with MND, every day matters.
The client requests no contact from agencies or media sales.
The South East Gambling Harms Partnership is a consortium of regional Citizens Advice offices that include: Wokingham, Reading, West Berkshire and East Berkshire offices in Berkshire and Hart, Rushmore, Basingstoke and Tadley in North Hampshire. This is a high-profile initiative funded by the Office for Health Improvement and Disparities (OHID) to tackle gambling harms through the collaboration of the South East Gambling Harms Partnership.
The Role
Are you a data specialist who wants your work to tell a story?
Data is the heartbeat of this project. You won’t just be managing spreadsheets; you will be the person who proves our impact to Government Departments. You will track our screening targets and monitor the link between gambling and debt. You will provide the evidence needed to protect vulnerable groups and work as a member of a team to raise awareness of gambling harms across Berkshire and North Hampshire.
Key Responsibilities
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Strategic Reporting: Create impactful reports for the project Steering Committee, Lived experience Advisory panel and Trustee Board, as well as local public health teams.
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System Design: Develop and maintain user-friendly data tools to help frontline advisors record impact as "business as usual."
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Impact Analysis: Identify regional trends to help our team adapt and target their outreach initiatives. As well as working with public health nationally and locally to provide quality data to inform
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Compliance: Lead on GDPR and data ethics for sensitive client information.
About You
You are someone who finds the "human story" behind the numbers. You have:
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Advanced Excel skills (Pivot tables, complex formulas, and data cleansing).
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The ability to visualise data for non-technical audiences.
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A commitment to data integrity and the ethical handling of sensitive information.
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Experience in a data-led role within the charity, health, or public sector (desirable).
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Peabody is looking for a dedicated Team Manager to join our Outreach service where you’ll lead and inspire a team providing essential support to some of the most vulnerable people in our communities. If you’re a motivating leader with a strong sense of purpose, this could be the perfect next step in your career.
Your leadership will drive a culture of compassion, consistency and excellence, ensuring your team has everything they need to deliver meaningful, high‑quality support. This is an opportunity to shape a service that transforms lives empowering customers to maintain their tenancies, build independence, and feel connected.
This role is to cover and support the Castle Point, Rochford and Brentwood Outreach team, with base location either in our Pitsea or Colchester office.
About the role
The Outreach service supports individuals with long‑term or complex needs to live safely and independently within the community. As the Outreach Team Manager, you’ll guide the team’s day‑to‑day operations, oversee casework, strengthen partnerships, and champion continuous improvement.You’ll work closely with partner agencies, internal colleagues and community organisations to make sure customers get the right support at the right time.
This is a meaningful, people‑focused role where you’ll directly shape how support is delivered and see the impact of your work every day.
What you’ll do
- Lead, motivate and support a team of Outreach staff to deliver exceptional, customer‑focused support.
- Oversee high‑quality case management, assessments and risk processes
- Build productive relationships with external agencies and partners to maximise resources and opportunities for customers.
- Ensure smooth service delivery, accurate reporting and effective data management
- Facilitate effective team communications through meetings, feedback, coaching and development.
- Support complex cases and promoting a positive, collaborative team culture
- Drive service improvements and contributing to new policies and processes
- Act as a positive ambassador for Peabody at forums, meetings and events
What you’ll need
- Experience supervising or managing staff, ideally in a support, housing or community‑based setting.
- Strong organisational skills and the ability to prioritise a varied workload.
- Excellent verbal and written communication skills.
- Confident communicating with customers, staff and partner organisations
- Knowledgeable about Outreach work, welfare benefits and issues affecting vulnerable people
- Ability to handle difficult situations and use de‑escalation and risk assessment techniques.
- IT literacy and experience with record‑keeping systems.
- A collaborative, approachable leadership style and a positive, can‑do attitude.
- Passionate about empowering others and delivering excellent service
- A full driving licence with access to your own vehicle is essential.
Why Join Us?
When you join Peabody, you’re joining a team guided by our values:
Be Kind, Do the Right Thing, Love New Ideas, Celebrate Diversity, Keep Our Promises, and Pull Together.
We believe in creating a workplace where everyone feels supported, included, and empowered.
What we offer:
- 25 days’ annual holiday, plus bank holidays.
- Two additional paid volunteering days each year.
- Flexible benefits scheme, including family-friendly options and access to a discount portal.
- 4 x salary life assurance.
- Up to 10% pension contribution.
- Opportunities for professional development and growth.
Please read before applying:
This role requires an Enhanced DBS check and participation in an on-call rota, which will require occasionally to work unsociable hours to meet the needs of the service.
If this sounds like we are right for you and you’d love to be part of Peabody, we’d like to hear from you. Please apply now by submitting an anonymised CV and a short statement explaining why you’re the perfect fit for this role.
Closing date: 19th May 2026 at midnight. Interviews will take place at our Pitsea office no later than 26th May 2026.
Please note: Peabody is not a licensed UK sponsor, so we’re unable to offer visa sponsorship for this role.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Amref Health Africa is the largest Africa-based international health development organisation. We work to bring about lasting health change in Africa.
Our UK office is seeking a highly motivated and detail-oriented Senior Data & Insights Officer to lead on the day-to-day maintenance and utilisation of our data management platform, Microsoft Dynamics 365, with a particular focus on the Customer Relationship Management (CRM) module. This role is pivotal to supporting a culture of data-driven decision-making across Amref UK, ensuring the integrity and strategic use of our data to enable strategic growth in supporter engagement, retention and income generation.
The Senior Data & Insights Officer will be a key point of contact for colleagues across the organisation, playing an instrumental role in supporting how we gather, manage and utilise data at Amref UK. They will be critical in providing expertise and establishing new ways of working across key Amref UK teams, including Supporter Engagement, Programmes & Strategic Partnerships, Finance, Operations and Senior Management. The postholder will be the organisational expert in Microsoft Dynamics working with senior leaders, Amref HQ ICT, Amref’s global Fundraising Development team (F&D) and third-party vendors to develop, implement and integrate processes and reporting tools that aid analysis and insight. They will work with HQ ICT to deliver improved functionality and system upgrades while maintaining data integrity and compliance requirements. Experience in relational database design and familiarity with marketing tools such as Google Analytics would also be an advantage.
To be successful in this role, the post holder will need to be a team player who brings a combination of technical expertise, communication skills and business change experience.
To apply, please read the job description and submit a CV and cover letter (maximum of 2 pages each) demonstrating your interest in and suitability for the role. Applications must be submitted by 5pm BST on Monday 18th May 2026. Virtual first round interviews will take place the week commencing 25th May 2026. In-person second round interviews will take place in London on Tuesday 2nd June 2026.
Unfortunately, Amref UK is not able to support UK work permit sponsorship for this role, so all candidates must already hold UK Right to Work status.
Amref Health Africa is the largest Africa-based international health development organisation. We work to bring about lasting health change in Africa.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are Anthony Nolan. We unite people and science – matching stem cell donors to those in need of transplants and treatments and growing our world-leading stem cell register, so everyone can find the lifesaving match they need.
Thanks to Shirley and Anthony Nolan, our register of almost a million potential donors, our cell and gene therapy research and our expertise in stem cell transplants, we currently help four patients a day in need of a transplant, giving more people another chance to live.
Driven by patients, backed by stem cell donors, and powered by science, we won’t stop until we’ve unlocked the cures, treatments and transplants that will transform the future for more patients. And together, we can reach the remarkable day where every patient who needs us can not only survive, but thrive.
If you're inspired by this vision, and feel you have the skills and experience we need to help achieve it, we'd love you to join our lifesaving team.
We are looking for a Marketing Manager, Supporter and Youth to join our Engagement team.
Please note: We encourage you to apply as soon as possible – this advert may close early if we receive a high volume of strong applications.
Interviews are expected to take place w/c 25th May.
Title: Marketing Manager, Supporter and Youth
Salary: £39,000 per annum
Contract: Permanent
Hours: 35 per week (standard Anthony Nolan working hours)
Location: Hybrid, with head office in Hampstead, London
This role sits within the Marketing team and supports the Senior Marketing Manager in delivering audience-centred marketing to increase visibility, inspire action and nurture a growing, engaged and loyal community.
You will lead the day-to-day marketing approach for supporter and youth audiences, developing and optimising end-to-end audience journeys and delivering integrated, insight-led campaigns. This includes campaign planning, overseeing creative development, conducting audience and competitor research, executing multi-channel activity, and evaluating performance to inform continuous improvement.
Working closely with the wider Marketing team and Communications, you will provide strategic marketing support planning and advice to the Fundraising and Register Development teams to build brand awareness, drive consideration and strengthen long-term engagement. You will build impactful relationships across the organisation, managing stakeholders effectively and ensuring shared objectives and alignment on priorities.
You will have proven experience in delivering brand-led marketing campaigns, alongside strong stakeholder management skills. You will also work closely with external brand, media and creative agencies where needed, supporting the development and delivery of campaigns aligned with organisational aims.
The role is part of the wider Engagement division (which includes Communications and Register Development).
What’s in it for you?
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A competitive salary
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27 days annual leave, pension scheme, childcare vouchers, access to counselling via a 24-hour Employee Assistance Programme
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A stimulating work environment full of opportunities to learn and develop
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Life Assurance of four times annual salary
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Travel season ticket loan, Cycle to work Scheme
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And more! (further details on our Life at Anthony Nolan page)
Please check out the full job description attached to this advert, or hyperlinked here on our careers page advert, and you can read more about what to expect on the Our recruitment process page.
Release your remarkable, join our team and give someone another chance to live.
Anthony Nolan is a Disability Confident Committed and Living Wage accredited employer.
All applicants must be able to demonstrate the right to work in the UK.
The client requests no contact from agencies or media sales.
Background
The University of Birmingham is a global institution working within a diverse and vibrant City, offering an inspiring education to our students, and undertaking critically important research. We are a place of open, critical thinking, and the creation, sharing and dissemination of knowledge. Professional Services put students at the heart of all they do and enable an exceptional educational experience. They provide outstanding support to our researchers and help the University to grow its influence regionally, nationally, and globally. They ensure the University’s resources are used wisely, manage and improve the infrastructure which sits at the heart of the institution, and support decisions to be made quickly and based on sound evidence. Our Birmingham Professional programme operates across the University, supporting colleagues to network and collaborate, offering opportunities to learn and develop, contributing to the delivery of the University’s objectives, and helping everyone to understand the broader context within which we work.
Department Overview
Our University has a proud history of philanthropy stretching back to its foundation in 1900. With a clear vision to change the lives of the people of Birmingham, Joseph Chamberlain raised the funds required to build the University from citizens and corporations based locally and around the globe. Since then philanthropy has continued to play an important role in shaping the University. There have been a number of fundraising campaigns, including a £1m urgent capital appeal after the Second World War and a £1.4m campaign to fund the Vale ‘student village’ in the 1960s. In 2015 we closed the Circles of Influence Campaign, raising £193 million, making it the largest HE fundraising campaign outside Oxbridge and London.
The University has global reach, including several partnerships with other leading universities around the world, and is grounded in its local community, having opened the first fully comprehensive University secondary school in the country in 2015. We are an ambitious and successful research-intensive University (one of the top 100 research-led universities globally) and have produced 10 Nobel Prize winners, including three who received their awards in 2016. Academics here are exploring the impact of climate change, helping to address global health epidemics, and changing our understanding of Shakespeare. Our students come from nearly 150 countries and our flagship outreach programmes mean that almost 25% of our student population come from disadvantaged backgrounds: one of the highest proportions in the UK.
DARO exists to support this academic and student community by engaging, inspiring, and celebrating alumni, individuals, and charitable funders who give their money, time, and networks to support the University’s strategic priorities. The Office, which is comprised of five teams, is focused on fundraising and volunteering from alumni, organisations and individuals who are passionate about changing lives, through funding various research trials, supporting student bursaries, mentoring students, and providing internships.
Role summary
Are you looking for a corporate partnerships role that contributes to a better society? Are you passionate about supporting the future pipeline of talent to fulfil their potential, regardless of their circumstances? Would you like to work with inspiring academics who tackle some of the world’s most pressing global challenges such as the impact of climate change on our woodlands and forests, issues caused by migration and displacement, the rise in youth mental health issues, and the prevention of needless maternal deaths in the developing world.
The University of Birmingham is recruiting a Corporate Philanthropy Manager, an exciting role that will join us in our ambitious ‘Birmingham in Action’ campaign and help us to grow our philanthropic income. You will manage a portfolio of corporate partners and prospects and will work with colleagues across the University to develop a pipeline of significant philanthropic gifts across priority themes and projects, with the opportunity to shape these based on your fundraising experience. This role is a great opportunity to further develop your skills and will play a vital role in delivering projects to change lives locally, nationally and internationally.
A key member of the Development and Alumni Relations Office’s (DARO) Charitable Partnerships team, you will identify, create and manage corporate philanthropic partnerships with local, national and global businesses. You will have an enthusiasm for building relationships, the skill to interact with high-level corporate professionals and academics, along with the ability to translate complex information into a compelling case for support.
The Corporate Philanthropy Manager will be responsible for:
- Developing and strengthening relationships with key current corporate funders to the University to grow philanthropic income.
- Identifying and building relationships with new corporate funders with the opportunity to raise five and six figure gifts.
- Managing a pipeline of short, medium and long-term funding applications and relationships to enable year-on-year corporate philanthropy income growth.
- Oversight of key campaign programmes.
- Building close working relationships with academics, alongside other University colleagues, to find information needed to write clear and compelling proposals on existing and new areas of research, that aligns with the strategic priorities of corporate funders.
- Build effective, co-ordinated, working relationships with a range of external stakeholders.
- Managing the whole donor journey of a corporate funder, from identification to acknowledgement and stewardship.
- Meeting reporting objectives of funders and ensuring an excellent experience for funders.
- Efficiently use the Customer Relationship Management system to record and report on activity.
- Be responsible for adhering to relevant fundraising regulation and current data legislation in the UK and in target markets whilst ensuring fundraising is ethical and that due diligence is undertaken as necessary.
- Understanding the breadth of the University and appreciating the differences of each College.
- Understanding the context of our work in relation to the wider operations of the University.
- Fosters a fair and equitable workplace for all staff.
- Identify and respond to equality and diversity issues in line with relevant university policies and procedures.
- Supports the University’s sustainability agenda through resource efficient working.
- Any other duties commensurate with the grade.
Required Knowledge, Skills, Qualifications, Experience
- Educated to Degree level (or equivalent qualifications). Where no equivalent qualification is held, significant practical relevant experience and expertise in a similar role will be required.
- Evidence of writing motivational and persuasive reports or proposals – this could be demonstrated through performance in full time, part time or voluntary roles.
- The ability to understand and communicate complex expressions of academic vision to non-academic philanthropic supporters.
- Outstanding
- Understanding of and ability to represent the vision and mission of the University of Birmingham.
- Experience of working to a minimum of five figure gifts and exceeding targets.
- Ability to prioritise own workload under pressure and balance a range of competing deadlines.
- Passion for and knowledge of Higher Education, particularly research and the role of philanthropy.
- Ability to build strong relationships and engage with individuals and organisations, internally and externally.
- Ability to work collaboratively with a wide audience internally including academics and Professional Services staff.
- Personal confidence, independence and determination to succeed as an individual and as part of a team.
- The desire to support colleagues in the achievement of their individual and the collective goals and to celebrate others’ success as positively as your own.
- The ability to represent the University internally and externally through excellent interpersonal skills: diplomacy, discretion, tact, persuasiveness, the confidence to deal with a wide range of audiences, along with the ability to deploy negotiation skills when required.
- Good all-round IT skills including competence with all aspects of MS Office.
- The flexibility and willingness to work unsociable hours (evenings and weekends) occasionally, when required.
- Knowledge of the protected characteristics and duties under the Equality Act 2010. Including fostering good relations and advancing the universities Public Sector Equality Duty (PSED).
- communication and to present confidently to audiences of all sizes.
World-class research and outstanding global education



The client requests no contact from agencies or media sales.


