Quality and practice development lead jobs
This role provides vital operational and administrative support to ensure the smooth running of CALM’s fundraising activities and the delivery of exceptional supporter care. Your responsibilities will cover everything from CRM accuracy and financial processing to merchandise fulfillment, event coordination and supporter stewardship.
Responsibilities
CORE
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Contribute to CALM’s Fundraising Revenue targets, through excellent administration and compliance to fundraising practices
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Work with the Fundraising team to ensure all supporters receive excellent care from CALM as well as completing all assigned admin tasks with a high degree of accuracy.
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When required, be an active and engaged member of CALMs EDI Supergroup.
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Be a data steward for fundraising, ensuring quality data management.
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Support the fundraising team with financial data queries
Role specifics
Stewardship:
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Monitor and help deliver the multi channel supporter enquiries process, ensuring response rate is in line with CALM’s SLA and fundraisers are directed to the appropriate support.
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Proactively support fundraisers, when directed, throughout their journey, to support with the effective planning and delivery of supporter activities.
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Support with the planning, set up and delivery of stewardship events (both CALM owned and supporter led), assisting with logistics, supporter communications and delivery as required.
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Support the wider team in the development, optimisation, testing and ongoing maintenance of stewardship journeys, including carrying out key messaging updates to core email journeys across all Fundraising streams when needed.
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Support on the maintenance, optimisation and creation of relevant pages on the CALM website.
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Support the fundraising and Marketing & Communications team to identify supporters we can profile and champion by regularly checking fundraising pages, social media and event registrations.
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Support the Social Fundraising Manager with ad moderation where required
Operational and administrative support:
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Carry our regular, financial and administrative processes to a high standard with the Salesforce CRM
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Act as first point of contact for individual donors via email, phone and post, processing office donations and completing payment runs to the bank.
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Support retention activities, including upgrade, reactivation and loyalty journeys.
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Provide administrative support for acquisition and retention campaigns
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When relevant coordinate mailing logistics (briefing agencies, checking proofs, managing print and fulfilment)
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Work with the Fundraising team to continuously update and maintain fundraising documentation, processes, templates and procedures, identifying opportunities to improve efficiency, consistency and supporter experience.
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Support the teams with finding cost effective travel and hotels to support event delivery.
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Support the Head of Public Fundraising with month end financial reconciliation processes
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Identify and code income across various fundraising platforms.
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Preparing data and uploading into CRM Salesforce, ensuring accuracy and quality are maintained by identifying improvements to process and working with the CRM team to deliver
Fulfilment:
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Work with the Product team to maintain the supporter merchandise online portal, reporting on sales of merchandise and managing kit restock and reordering processes across fundraising.
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Act as the main point of contact for the relationship with our fulfilment partner, managing enquiries and escalation issues.
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Oversee stock management, ensuring our supporter store availability reflects current stock levels and being responsible for co-ordinating timely restocking.
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Run daily checks of the supporter store to ensure order fulfilment can be carried out.
Your profile
Competencies
Essential
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Excellent verbal and written communication skills
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A keen eye for detail
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A high level of computer literacy
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Excellent interpersonal and relationship building skills
Desirable
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Passion and flair for fundraising
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Data analysis skills
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Comfortable working in a fast-paced, creative and forever-changing environment.
Reports to: Senior Fundraising Manager
Contract: Full time, permanent
Benefits: Unlimited annual leave, Healthcare cash plan, 6% pension contribution, therapeutic services (after completion of probation), hybrid working & nine day fortnight
Based: London Waterloo twice a week (Wednesdays and Thursdays) / Remote Working (Mon, Tues & Fri), 9.30am - 5.30pm.
Salary: £30k - £35k per annum
A work environment that values creativity, personal growth and collaboration.
The closing date for applications is Friday 20th March 2026.
To help people end their misery, not their lives.

Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Philanthropy Manager
Location: ZSL London Zoo, Regents Park, London NW1 - Hybrid
Vacancy Type: Permanent
Salary: £40,000 per annum
Business Area: Enabling Functions and Professional Services
Purpose of the role
We are looking for a passionate and strategic Philanthropy Manager to help drive our mission to restore wildlife and create a world where wildlife thrives. This role is focused on raising vital funds from individuals to support ZSL’s global ambition. You will lead on engaging new and cultivating existing supporters, securing high-value and major gifts. As part of your stewardship and cultivation work, you will build deep, lasting relationships and grow a sustainable income stream that powers our global impact.
This is a hybrid role, with the expectation of spending two days a week in the office at a minimum, alongside attending occasional off-site meetings with donors and stakeholders. As with many major gift roles, there may be some evening or weekend work to support events, donor visits, or special experiences.
Key responsibilities:
Fundraising Strategy: Contribute to strategic planning to ensure a coordinated and donor-centric approach that maximises philanthropic support, in collaboration with the Head of Philanthropy.
Donor Cultivation and Stewardship: To manage and grow a personal portfolio of high-value and major donors, securing income from high-value and major gifts.
Prospect Research: Identifying and researching potential donors who align with the organisation's mission and goals, with support from the Prospect Researcher.
Proposal Writing and Donor Reporting: Craft compelling and personalised proposals and presentations to secure funding, and work closely with the wider fundraising and project delivery teams to produce high quality reports.
Event Management: Support the organisation and delivery of events to cultivate relationships with donors and prospects.
Financial accountability: Keep accurate records and handle accompanying gift administration and recognition.
About you
- Experienced fundraising and donor development professional within the charity or cultural sectors, with a proven track record of securing five- and six-figure gifts from individuals, trusts, foundations, and institutional partners.
- Confident in developing compelling proposals and presentations that engage and inspire individual philanthropists.
- Experience working with fundraising databases and donor management systems.
- A proven track record in working with senior volunteers in a fundraising context.
- Knowledge of fundraising best practices and ethical considerations.
- Strong communication, interpersonal and relationship management skills.
About us
We’re ZSL, an international conservation charity. Through our unrivalled animal experts in our two zoos (London Zoo and Whipsnade Zoo), the work of our pioneering scientists, our dedicated conservationists, our purpose is to inspire, inform and empower people to stop wild animals going extinct. Our vision is a world where wildlife thrives and we’re working every day to achieve this. From investigating the health threats facing animals, to helping people and wildlife live alongside each other, we are committed to bringing wildlife back from the brink of extinction.
What do we offer?
At ZSL, we are proud of our approach to employee benefits. Our benefits include:
- Our vision and purpose - you’ll work alongside colleagues who are passionate about science-led conservation, knowing that you will help us to inspire, inform and empower people to stop wildlife going extinct
- Pension scheme - we offer a generous pension scheme with up to 12% contributory pension
- Flexible working – talk to us about your flexible working requirements and we will do everything we can to make sure you work in a way that suits you
- Holidays – 25 days annual leave allowance, plus UK bank holidays
- Wellbeing – access to a blended programme of wellbeing initiatives, including confidential access to our 24/7 Employee Assistance Programme
- Life assurance – eligible employees will be enrolled in ZSL’s life assurance scheme from their first day
- Complimentary tickets – annual allocation of Whipsnade Zoo and London Zoo tickets, with a 30% discount in online and retail shops
- Cycle2Work - our cycle to work scheme enables you to lease a bicycle
- Season ticket loan - we offer an interest free loan for eligibly London-based employees to buy a season ticket for travel between home and work
- Family friendly policies – we offer enhanced maternity, paternity, and adoption packages
If you have any questions about this role, we’d love to hear from you! Please get in touch with our recruitment team
Closing Date: 6th April 2026
We may close this role early or extend the closing date due to the number of applications we receive, so we encourage you to apply as soon as possible.
The selection process will involve two stages:
First interview – held virtually via video call.
Second interview – held in person and will include a skills-based assessment.
We anonymise applications until interview stage to ensure a fair hiring process. It’s important to highlight your unique skills, experience, and knowledge. Over reliance on AI-generated content may miss key criteria outlined in the job description and reduce the effectiveness of your application.
Interested?
If you would like to apply and find out more about this position, please click the apply button to be directed to our website.
This role is subject to standard pre-employment checks, including confirmation of your right to work in the UK. Visa sponsorship is not available for this position.
ZSL recognises that conservation is one of the least diverse sectors, and we actively encourage applications from candidates who identify as part of underrepresented communities. We are committed to building a supportive and inclusive workplace where everyone can thrive and celebrate the value of having a team of employees with diverse skills, experiences, and heritage.
No agencies please.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About us
The Merchant Taylors’ Company dates from 1327, when it was formed as a social and religious organisation for tailors and linen-armourers dedicated to St John the Baptist. Today, it is a flourishing Livery Company whose members are dedicated to education, fraternity, and philanthropy.
Members play active roles in philanthropy through volunteering their time, skills, and donations to empower charities local to the Company's key areas of work and support through governance and volunteering opportunities a number of affiliated schools across the United Kingdom as well as to exceptional individual students.
Fraternity and community are rooted in the Company’s ancient beginnings, when members worked together in order to take care of one another in poor health, old age and through unstable economic times.
About Merchant Taylors’ Boones Charity (MTBC)
MTBC is a charitable arm of the Merchant Taylors’ Company, with a vision to be a long term provider of high quality almshouses in the Borough of Lewisham that improves lives across the generations.
Almshouse dwellings for ‘low needs’ young people affected by homeless – this Youth Almshouses project is at the business planning phase, with the accommodation due to open in a few years’ time. The current proposal is that MTBC will build the accommodation and an experienced Partner Charity will manage it under a lease.
Independent living almshouse flats for people aged 57+ in financial need: Christopher Boone’s Court - MTBC has 34 flats in this luxurious new development, leased from One Housing Group. The remaining flats are owned by One Housing Group’s private tenants in the same age range.
About the role
Reports to: The Head of Philanthropy
Direct reports: None
Places of work: The Hall (Bank, London), Christopher Boone’s Court (South London).
Travel: Some travel may be required within Greater London in connection with various aspects of the role. Occasional travel may be required within the UK, primarily in connection with the Youth Almshouses project.
Key collaborative relationships within Merchant Taylors’: Youth Almshouses Project Group, Company Surveyor, Membership and Communications Team, Finance Team
Overview of role:
The postholder leads the development of policy on issues such as independent living and financial subsidy to make a positive difference to the lives of older people in financial hardship at our site in Lewisham. The postholder manages operations at that site, with an emphasis on efficient systems.
The postholder is part of the small team responsible for developing our project to house young people, being versatile about the tasks they undertake to bring this complex and exciting project to fruition.
The postholder is the lead staff member reporting to the Housing and Care Committee on the resident-related issues in our provision of almshouse accommodation. The post holder leads on fulfilling MTBC’s obligations to regulatory bodies such as the Charity Commission and Regulator of Social Housing.
Responsibilities and Duties
Youth Almshouses project: planning phase
[This phase has already started. There is a separate section of this Job Description relating to once construction has finished, estimated to be 2028]
Contributes to all aspects of the planning phase of the Youth Almshouses project and building relationships with key third parties. Non-exhaustive examples of milestones due in this phase for the project team to which this role belongs are:
o Agreeing appropriate business model and site design with the Partner Charity
o Conclusive professional advice on all aspects
o Concluding legal agreements with the Partner Charity
o Any regulatory issues concluded
o Planning permission granted
o Publicity
o Contracts in place with all parties relevant to construction
Management of the charity
- Presents information to assist decision-making, for example written reports and analysis of financial data for the trustees
- Manages MTBC’s affairs at Christopher Boone’s Court
Finance, Legal and Governance
- Leads on all financial matters affecting our residents at Christopher Boone’s Court.
- Completes annual returns to regulatory bodies
- Contributes to business continuity plan, review of relevant policies, preparation of MTBC’s annual report and accounts, budgeting cycle and monitoring performance against budget.
- Ensures that MTBC is up to date in complying with regulatory regimes of the Charity Commission, Regulator of Social Housing, the Housing Ombudsman and any other relevant regulatory bodies.
Data Protection
Promotes a ‘data protection by design’ approach to ensure that MTBC is compliant with data protection principles.
Policy, Development and Improvement
- Leads policy development on independent living, financial subsidy of residents, and any other relevant policy issues relating to residents of Christopher Boone’s Court or the planned youth accommodation.
- Keeps up to date with regulatory changes and best practice learning relevant to almshouse charities which are Registered Providers of Social Housing
- Drives forward change to reflect that learning, for the benefit of MTBC.
- Seeks appropriate specialist advice.
Information Technology and Residents
Encourages and develops the use and availability of technology to make residents at Christopher Boone’s Court confident with accessing online services.
Communications
Writes communications about MTBC and its activities for a wide variety of stakeholders.
Property Management
Arranges any repairs/maintenance at Christopher Boone’s Court which are MTBC’s responsibility.
Monitors whether One Housing Group and MTBC’s tenant at Archbishop Coggan House are carrying out all tests required by statute or lease obligations. Reports non-compliance and any unsatisfactory test results to the Company Surveyor’s team.
Assists the Company Surveyor’s team in arrangements for long term planned maintenance at the Youth Almshouses.
MTBC residents at Christopher Boone’s Court
- Leads strategy and implements all communications, arrangements and process to ensure MTBC’s almshouse flats are occupied
- Establishes an efficient system for monitoring residents’ ability to live independently
- Leads on operating all policies relating to residents’ behaviour (eg Anti-Social Behaviour)
- Drives forward and resolves ‘pastoral’ cases with a proportionate approach
- Assists in dealing with safeguarding cases in accordance with protocols
- Leads on ending individual residents’ rights to live at Christopher Boone’s Court, through the appropriate internal and court processes, including instructing lawyers.
- Ensures that an ARC concessionary TV licence is in force for MTBC residents at Christopher Boone’s Court.
- Organises traditional annual events involving the Merchant Taylors’ Company.
Relationships with third parties
Christopher Boone’s Court:
- Ensures that One Housing Group and any other relationship partners meet agreed performance levels/contractual responsibilities to MTBC.
- Works proactively with One Housing Group to promote a cohesive, empowered community of residents at Christopher Boone’s Court, ensuring as far as reasonably possible that there is a common and consistent approach to MTBC and non-MTBC residents, and common opportunities for them.
Youth Almshouses after construction has finished (est. 2028):
- Acts as the key point of contact between the Partner Charity managing the accommodation, Merchant Taylors’ and its Client Project Manager, leading on operational issues.
- Notifies all construction latent defects to MTBC’s Client Project Manager.
- Leads on the Partner Charity’s performance level against the lease and service agreement.
- Assists as required in procuring periodic renewal and/or re-negotiation of lease and service agreement between MTBC and the Partner Charity, or a new lease and agreement with a replacement Partner Charity
Essential (skills, experience, qualifications)
- Educated to degree level
- Interest in economic/social policy issues relevant to the types of people eligible to live at the proposed youth almshouses and Christopher Boone’s Court.
- Able to take responsibility while maintaining good communication and accountability
- Proactive with a problem-solving aptitude
- A fast learner who’s able to interpret complex information
- Good commercial awareness and financial understanding
- Excellent communication skills and interpersonal skills
- Always reviewing and looking at ways to improve existing processes
- Good IT skills
Desirable
CIH Level 4 Certificate in Housing
HOW TO APPLY:
Please submit your CV and cover letter.
Please don’t use generative AI.
Your cover letter should explain why you think you are a good fit for this role.
Please submit your CV and cover letter.
Please don’t use generative AI.
Your cover letter should explain why you think you are a good fit for this role.
The client requests no contact from agencies or media sales.
Alexandra Palace is partnering exclusively with Robertson Bell in their search for a permanent Financial Controller. Alexandra Palace is one of London’s most iconic destinations. For over 150 years, it has stood as a beacon of creativity, community and culture - home to world-first innovations, unforgettable entertainment and open access to green space across 196 acres of parkland in North London.
The Financial Controller is a key role within the Finance team, supporting the Finance Director to deliver a high-quality, efficient and forward-thinking finance function across a uniquely diverse, highly commercial and operationally complex organisation.
The role:
- Support the Finance Director in delivering a robust and effective finance function, providing technical expertise and operational leadership across the organisation.
- Lead the preparation of statutory financial statements and play a central role in managing the annual audit process, liaising with external auditors and stakeholders.
- Drive the implementation of a new accounting system, improving processes, reporting capability and financial insight across the organisation.
- Oversee balance sheet reconciliations, financial controls and process improvements to ensure accuracy, transparency and strong governance.
- Lead on payroll financial control and reporting, ensuring data integrity and robust processes.
- Prepare and monitor cash flow forecasts across multiple entities, identifying risks and supporting decision-making.
- Provide financial leadership on capital projects, supporting accounting and financial oversight of major developments on site.
- Ensure timely and accurate completion of VAT and other statutory returns.
- Support the development of the finance team, fostering a culture of continuous improvement, collaboration and strong financial awareness across the organisation.
The organisation:
Today, Alexandra Park and Palace Charitable Trust is the custodian of this extraordinary site. As a charity, they are committed to safeguarding its heritage while continually evolving their offer to meet the needs of today’s audiences and communities. More than 4 million people visit each year to enjoy a dynamic mix of live events, festivals, exhibitions, learning and engagement programmes and community initiatives.
Operating with a blended income model - combining commercial income, public funding and philanthropic support the organisation offers a complex, engaging environment where finance plays a crucial role in enabling sustainable growth and delivering public value.
Essential criteria:
- Qualified accountant (ACA, ACCA, CIMA or equivalent) with significant relevant experience
- Demonstrable experience in a Financial Controller or similar role within a complex organisation
- Experience preparing statutory accounts within the charity / not-for-profit sector
- Experience managing external audits and working closely with auditors
- Strong financial control and balance sheet management experience
- Experience leading or supporting finance system implementation or process improvement
- Proven line management experience and ability to develop teams
- Excellent communication skills with the ability to explain financial information to non-finance stakeholders
This role will be based at Alexandra Palace with regular on-site presence required to support collaboration across the organisation.
The closing date for applications is 12th March, with first stage interviews scheduled for 19th–20th March and second stage interviews 26th-27th March.
Applications will be reviewed on a rolling basis ahead of the closing date, so please submit your CV to Robertson Bell, the exclusive recruitment partner, to be considered.
Our mission is: To repair, restore and maintain the park and palace for the recreation and enjoyment of the public forever.
The Woodland Trust is looking for an Ancient & Veteran Tree Officer to join our exciting Sherwood’s Living Legends project funded by The National Lottery Heritage Fund. A development grant has been awarded by Heritage Fund to help the Woodland Trust progress the project over 18-months to apply for a 5-year delivery stage grant. If this application is successful, the project will safeguard the future of ancient and veteran trees in Sherwood Forest and reconnect communities with this iconic landscape. This is a fixed term contract for 18-months, with the potential for an extension.
This role does not come with a company vehicle, however after a 9-month period in-post, we will review vehicle business use to see if the post-holder is reaching the eligibility criteria as stated in our Company Vehicle Policy. If the post-holder complies with those criteria, with sign off from our Facilities Team, a vehicle will be sourced and provided. Please note that out Company Vehicle Policy is also under review as part of our Job Families and Contract Review project, so the eligibility criteria therein are subject to change in due course.
To align with our Job Families, the successful postholder will undertake the title "Outreach Adviser - Sherwood".
The Role:
- Lead the review and consolidation of existing datasets to inform a coherent, landscape-scale strategy for recording and mapping ancient and veteran trees (AVTs) across the Sherwood NCA.
- Develop and test robust survey methodologies for AVTs, next-generation trees and successional deadwood habitats at scale.
- Build strong collaborative relationships with project partners, landowners and stakeholders to support the development of the NLHF (National Lottery Heritage Fund) project.
- Plan and deliver meaningful landowner consultations, ensuring clear communication and high-quality engagement.
- Shape the project’s technical direction by identifying gaps in current knowledge, proposing innovative survey approaches, and helping define the evidence base for future landscape-scale interventions.
- Coordinate information flow across partners, ensuring insights, datasets and field findings are shared, aligned and feeding directly into project design.
- Generate interest and participation in AVT training and wider project initiatives, identifying opportunities for large-scale partnership working.
- Represent the project at meetings, forums and events, sharing best practice and linking activity with wider Woodland Trust and partner programmes.
The Candidate:
- Strong biological recording skills with proven experience surveying ancient and veteran trees and/or associated species.
- Proficient in GIS mapping and spatial analysis, with the ability to manage, interpret and consolidate complex datasets.
- Knowledge of AVT ecology, identification, and the threats facing these irreplaceable habitats.
- Experience advising landowners within woodland conservation, arboriculture or forestry, including familiarity with land management grants and agri-environment schemes.
- Skilled communicator, confident in written, verbal and public-facing settings, able to represent the organisation professionally.
- Excellent partnership-building abilities, with a track record of developing productive networks and collaborative relationships.
- Highly organised, able to plan, prioritise and adapt to changing circumstances while maintaining attention to detail.
- Full driving licence and ability to travel widely, including to remote sites.
Benefits and Wellbeing:
Joining our team means you’ll be a big part of tackling environmental and climate issues. We take good care of our staff, offering support and training opportunities. We also offer:
- Enhanced Employer Pension
- Life Assurance
- Flexible & Hybrid Working Options
- Generous Annual Leave - 25 Days Plus Bank Holidays (pro rata’d for part-time)
- Buy and Sell Holiday Scheme
- Enhanced Parental Pay
- Employee Assistance Programme
About Us:
The Woodland Trust is the UK’s leading woodland conservation charity. We want to see a world where trees and woods thrive for people and nature. The Trust engages and inspires people to make their difference tackling the nature and climate crisis helping protect, restore and create our vital woods and trees.
Our Commitment to Diversity and Inclusion:
To achieve our vision of a world where woods and trees thrive for people and nature, we need to better reflect society and the communities we work in. All people, no matter their background, identity, ability, or circumstance, should benefit from trees.
People of colour and disabled people are currently under-represented across the environment and conservation sector. If you identify as a person of colour and/or disabled, we particularly encourage you to apply.
Please contact us to discuss any additional support or adjustments you may need to complete your application.
Application Advice:
For fairness we keep our candidates’ personal details hidden from the hiring managers, and CVs are redacted until after shortlisting is complete. Make sure that your Personal Statement clearly shows how your skills and knowledge link to the specifications in the job description and you share with us your passion for the role. Even if you don't meet every requirement of the role, we would encourage you to apply.
Acceptable Use - Artificial Intelligence (AI):
We understand that candidates may choose to use AI tools to support their job applications-for example, to help structure or edit written responses. We welcome the use of AI in this way, particularly where it helps improve accessibility, such as for neurodivergent applicants. However, we ask that any information submitted reflects your own experience, skills and understanding. During interviews, candidates are expected to respond independently without the use of AI tools.
Apply Now:
If you're ready to make a difference and grow with us, send in your application today. We might close the job opening early if we get a lot of applications, so it's a good idea to apply soon. If we do close the advert early, and you have an application in process, we will email you prior to closing to give you time to complete.
Interviews to be held on April 22nd 2026.
The client requests no contact from agencies or media sales.
We are a not-for-profit organisation committed to increasing the diversity and numbers of young people entering engineering and technology to meet the future workforce needs, as well as promoting roles that help us work towards net zero and drive environmental sustainability.
We’re looking for an experienced Event Manager to plan, manage and implement delivery of our Big Bang Fair, Tomorrow’s Engineering Live and Big Bag at Parliament STEM events for young people. This is an exciting role, delivering a variety of events for different audiences, including our showcase event, The Big Bang Fair, which welcomes 20,000+ young people to the NEC, Birmingham, for three days of hands-on STEM inspiration. You’ll work within a high performing team and work closely with other colleagues across the whole organisation. You will ensure that our events are successful and that we meet our targets such as connecting with a diversity of schools and that our events are impactful.
This is a maternity cover role and we are happy to talk to you about your preferred working hours/days. You would need to be available for our events.
About the role
This role will lead the delivery and implementation of The Big Bang Fair (9-11 June 2026), Tomorrow’s Engineers Live (likely February 2027), Big Bang at Parliament (November 2026) and other EngineeringUK events as required. The Event Manager will ensure that we deliver against Key Performance Indicators or KPIs, engage with a diversity of schools or stakeholders and improve the impact of these events.
The role will report into the Associate Director of Engagement Projects and will work closely to support the delivery of the events portfolio, whilst also working alongside many other internal colleagues such as the Business and Industry, Equity, Diversity and Inclusion (EDI), Careers, Communications and Evaluation teams. You will also work collaboratively with the wider engineering, education and STEM community as well as stakeholders funding our events and agencies supporting delivery.
You’ll plan, manage and implement the delivery of EngineeringUK events including establishing internal project teams and managing a schedule of project meetings, monitoring and reporting on progress, sourcing and liaising with venues to ensure a successful event. You will ensure that events have a smooth event booking/registration process and deliver events to time and on budget.
You’ll work with suppliers managing relationships and budgets and build and maintain positive relationships with all stakeholders. You’ll work collaboratively with teams across the organisation such as communications, stakeholder management , evaluation, content development, our head of equity, diversity and inclusion and policy and public affairs colleagues, to name just a few!
The role is London based at our office at 10 Lower Thames Street, London EC3R 6EN and will involve some travel in the UK. We believe that hybrid working has many benefits and are pleased to offer flexible working with a minimum of 2 days (or 40%) a week in the office and the option for a flexible start and end to the working day in our vibrant central London office overlooking the Thames. Further details on our flexible working practices can be discussed at interview or you can reach out to a member of our HR team.
Further details of the role can be found in the job description and person specification.
About EngineeringUK
Our purpose is to drive change so more young people choose engineering and technology careers.
Our vision is that the UK has the diverse workforce needed for engineering and technology to thrive and drive economic prosperity, improve sustainability and to achieve net zero.
Our mission is to enable more young people from all backgrounds to be informed, inspired and progress into engineering and technology.
In the UK, we don’t have enough engineers and demand is going up. So, we need more young people to realise there could be a future for them in engineering and technology. To really thrive, we need a stronger, more diverse and representative workforce and for that we have to do things differently to make engineering more appealing.
We are a not-for-profit working with hundreds of organisations across business, education, professional institutions and the third sector so we can all grow the future talent pool together. We drive that collective effort through research and evidence, leadership, activities for schools and advocacy, with a focus on long-term sustainability.
We guided by a series of values that we apply to all our activity:
- We are inclusive and care about diversity. We understand that we have different needs and create opportunities for everyone's voice to be heard
- We are collaborative. We listen, share and work in partnership to achieve our vision
- We are curious and keen to learn. We challenge ourselves and others to innovate and experiment
- We are insightful. We evaluate what we do and draw on research to make decisions and to improve our collective understanding
- We are driven by a strong sense of purpose. We are determined to make an impact and achieve our goals
About you
Essential Skills / Competencies
- Proven event management experience, with ability to measure and monitor performance against deliverables
- Experience of managing external agencies, including contract management skills
- Excellent project management skills and ability to work within a matrix management approach
- Excellent communication, stakeholder management and relationship building skills.
- Strong attention to detail, ensuring that high levels of quality are achieved within deadlines and to budget.
- Experience of supporting digital projects associated with event delivery such as registration systems and exhibitor portals.
- Understanding of safeguarding and GDPR requirements
- Ability to think creatively and innovatively whilst working under pressure.
- Ability to work independently and flexibly within a rapidly changing environment
Education / level of experience
- You will have at least 2 years event management experience
EngineeringUK is committed to being an inclusive workplace, where everyone feels they belong. This is supported by the dedicated work we are doing to ensure our policies and practices are inclusive and that our staff are trained to be able to fulfil this commitment.
We value the benefits of a diverse workforce and encourage applications from people of all backgrounds and experiences. Our recruitment process is designed to be as accessible and inclusive as possible and to ensure people are individually assessed regardless of their backgrounds or characteristics.
We are an equal opportunities employer and are open to flexible working, including job share.
Applying for this role
Applications
If you would like to request to submit your application in an alternative format to support accessibility, please let us know.
We want to hear your voice and experience in your application. We acknowledge that you may use AI tools to polish a response, but your application should reflect your experience and voice. All applications are reviewed and scored by our human hiring team. Our system flags responses that it judges to be AI generated and your application may be disregarded if we feel it has been completely AI generated.
The deadline for applications is 12:00 noon on Thursday 24 March 2026.
Interviews
Applications will be assessed against the requirements for the post as set out in the job description and in the ‘about you’ section above.
We are a Disability Confident committed employer. We guarantee an interview to any disabled people who meet the minimum requirements of the role. Additionally, if there are any reasonable adjustments we can make to make this process easier for you then we are happy to do so. Just complete the relevant sections of the online application form.
We aim to notify candidates who have been shortlisted on Monday 30 March. If you have not heard from us after this date, please assume that you have not been successful.
First interviews will be held week commencing 30 March 2026.
What can we offer you?
- Competitive salary
- 28 days paid annual leave (plus bank holidays), in addition we normally close for the Christmas week
- Competitive pension (10% employer contribution)
- Annual bonus opportunity
- Flexible working
- A vibrant office with terrace overlooking the Thames embankment and Tower Bridge
- Employee Assistance Programme
- Life Insurance (4 x salary)
- Cycle to Work Scheme
- Long term illness/incapacity insurance cover (permanent health insurance or PHI)
- Annual private health check for employees
- Discounted gym membership
- Yearly flu vaccination
Maudsley Charity
Salary: £45,000
Location: Hybrid (minimum 2 days/week in Denmark Hill, London)
Closing date: 5pm, Thursday 9 April 2026
Charity People is delighted to be partnering with Maudsley Charity to recruit their new Evaluation & Learning Manager, an exceptional opportunity to join a bold, forward-thinking funder committed to transforming mental health care.
About Maudsley Charity
Maudsley Charity advances and accelerates positive change in mental health care in south London and beyond. Collaborating with South London and Maudsley NHS Foundation Trust, King's College London, and the King's Maudsley Partnership we create lasting change for people experiencing mental illness.
This is a transformative moment in Maudsley Charity's journey, and we're looking for an exceptional relationship fundraiser to join us and help grow collaborative income generation at a critical time for mental health. We are a grant-making charity with a proud history and a bold vision: to ensure that everyone who experiences mental illness, without exception, can access the care that's right for them.
The Role
As Evaluation & Learning Manager, you will play a central role in strengthening the Charity's ability to understand, evidence and communicate the impact of its work.
This is a highly collaborative, cross-organisational role supporting colleagues and grant holders to build a culture of learning, use data effectively, and embed high-quality monitoring, evaluation and learning (MEL) practices across all programmes.
Working within the Impact & Effectiveness team, you will:
Lead on Evaluation & Learning Approaches
- Design and implement proportionate, inclusive approaches to data collection, evaluation and evidence generation.
- Identify gaps in learning and devise realistic plans to fill them.
- Develop organisational tools, templates and reporting systems that make learning engaging, accessible and consistent.
Generate Insight & Drive Improvement
- Analyse qualitative and quantitative data and synthesise clear, actionable insights.
- Commission and manage external evaluation partners where required.
- Produce evidence that supports decision-making, accountability to Trustees, and continuous improvement across programmes.
Support and Equip Colleagues & Grant Holders
- Build MEL capability across the organisation through training, guidance and practical tools.
- Support applicants and grant holders with metrics, approaches and evaluation design.
- Help embed learning loops so insights flow between project delivery, strategy and grant-making.
Collaborate Across the Charity
- Work closely with the Grants team to strengthen impact questions within applications and reporting.
- Provide evidence and insight to Communications and Fundraising colleagues.
- Contribute to organisational learning events, thematic analysis, and partner-focused reflection sessions.
You will be joining a warm, values-led team committed to compassion, inclusion, integrity and continual learning, all in service of better mental health care for all.
About You
We're looking for someone who brings:
- Experience advising on or designing MEL approaches in a public or charitable context
- Confidence working with mixed-methods data and transforming it into meaningful insight
- Strong collaborative skills and the ability to work across a diverse organisation
- Curiosity, initiative and the drive to improve systems and processes
- The ability to juggle complex information, respond to competing priorities and support others
- Familiarity with NHS or mental health settings (desirable)
You may come from a wide range of backgrounds, what matters is your skill in helping organisations learn, adapt and evidence change.
Benefits
Maudsley Charity offers a generous, values-driven package, including:
- £45,000 salary
- Hybrid working - minimum 2 days per week in the Denmark Hill office
- 25 days' annual leave, rising with service + Christmas closure days
- Enhanced parental leave, cycle-to-work, season ticket loan
- Pension with up to 6% employer contribution
- Group Life Assurance and Group Income Protection
- Extensive training and development, plus EAP support
- A friendly, inclusive culture where diversity, equity and learning are core commitments
Interested in joining this impactful, transformative charity?
For the full job pack and to apply, please share your CV with Glen Manners at Charity People. You'll then receive details of the blind recruitment process, including a small number of short written/voice-note questions used for anonymous scoring.
Closing date: 5pm, Thursday 9 April
Interviews: 28th or 29th April (in person, with reasonable adjustments available) and 5th May, final stage interview, online
Our contacts at the Maudsley Charity have kindly offered to hold an “Ask Us Anything” webinar via Zoom from 12.30pm-1.30pm, Wednesday 25th March.
Please register your interest and submit questions in advance to us by contacting Reception at Charity People before 8am, on Monday 23rd March 2026 to ensure all of your queries are answered. Any further questions can be submitted via the Q&A function during the Webinar.
Maudsley Charity is an equal opportunities employer, and makes no discrimination on the grounds of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief and sex. We are committed to offering interviews to candidates who meet the role requirements and have lived experience of mental illness.
Legacy and In Memory Marketing Manager
£37,581 pa
Woking, Surrey GU21 4LL / Hybrid Working (minimum 40% in person collaboration per month)
About the role
We’re excited to be recruiting a Legacy and In Memory Marketing Manager to help grow and deliver WWF-UK’s legacy and in memory fundraising programme. This role will lead the planning and delivery of engaging multi-channel marketing activity that inspires supporters to consider leaving a gift in their will or giving in memory, helping to build long-term support for our mission.
You’ll manage a varied portfolio of campaigns across direct mail, digital, events and web, working closely with colleagues across fundraising, communications and data teams, as well as external agencies. Alongside delivering high-quality campaigns, you’ll play an important role in strengthening supporter journeys, embedding best practice in legacy marketing and championing legacy and in memory giving across the organisation.
This is a hands-on role suited to someone who enjoys combining creative thinking with strong planning, analysis and collaboration to deliver meaningful supporter engagement.
Skills and experience
You’ll bring the skills and experience needed to succeed in this role, including:
Essential
· Experience delivering legacy, in memory or individual giving marketing activity that supports supporter growth and retention
· Proven ability to manage multi-channel campaigns from planning through to delivery and evaluation
· Strong project management skills, with the ability to manage multiple deadlines and priorities
· Excellent written and verbal communication skills, with a supporter-focused approach
· Experience working with campaign data, reporting and insights to improve performance
· Budget management experience, including monitoring spend and processing invoices
· Ability to build strong relationships with internal stakeholders and external agencies
· Understanding of fundraising regulation, charity law and data protection requirements
Desirable
· Experience working in legacy fundraising or long-term supporter engagement within the charity sector
· Knowledge of legacy and in memory supporter journeys and stewardship approaches
· Experience using CRM or campaign management systems
· Confidence representing an organisation externally or contributing to sector networks
What we offer
We believe in rewarding our team with more than just a salary. Here’s what you can expect:
· Annual leave starting at 26 days a year pro-rated, rising one day each year to 31 days plus bank holidays
· Flexible working options, to support your work life balance
· 5% employer contribution to pension, rising to 10% with employee contribution
· Learning and development opportunities to help you grow
· Regular wellbeing initiatives to support your health and happiness.
This is a UK based contract, and you are required to have the Right to Work in the UK. Unfortunately, we’re unable to offer sponsorship and any offer of employment will be subject to evidence of your Right to Work in the UK.
This role is hybrid with a minimum 40% of your contracted hours spent at our beautiful UK head office, the Living Planet Centre in Woking, Surrey, where you’ll hot desk among trees and gardens.
About WWF-UK
We're a global conservation charity with millions of supporters and hundreds of projects around the world.
At WWF-UK, we’re bringing our world back to life. Protecting what’s left isn’t enough. We’re racing to restore nature and prevent catastrophic climate change. And it’s a race we can win with everyone’s help.
We’re courageous, passionate, and driven by science. For more than 60 years we’ve been at the forefront of global efforts to protect wildlife and the natural world. We work with integrity, collaboration and deep respect for those we partner with.
How to apply
Click the link to apply via our website. You’ll be asked to complete an application form and upload your CV and a supporting statement that tells us why you’ll be a great addition to WWF-UK.
Our Diversity Promise to You
At the heart of our mission is a simple truth: the planet needs everyone. That means you - in all your uniqueness, regardless of age, disability, gender identity, marital status, race, faith or belief, sexual orientation, socioeconomic background, or how you choose to express yourself.
We don’t do stereotypes. We work together with purpose, driven by passion and enhanced by respect, courage, and integrity. We pull together from all walks of life to fight for a better future, and we want you to feel supported every step of the way.
We’re proud to be a Disability Confident employer and are committed to creating an inclusive workplace where everyone feels they belong. We actively encourage applications from people of all backgrounds and identities.
So, if there’s anything we can do to make your application or interview experience more comfortable or accessible, just give our Talent Acquisition Team a shout via our website.
Safeguarding Commitment
Just as we celebrate diversity in all its forms, we are equally dedicated to creating a safe environment for every person we work with or encounter.
Our commitment extends to children, adults at risk, and individuals experiencing any form of vulnerability, whether temporary or permanent.
We proudly stand behind CAPSEAH (Common Approach to Protection from Sexual Exploitation, Sexual Abuse and Sexual Harassment) and put this commitment into action through clear policies, thorough training, and recruitment checks tailored to each role, which may include external vetting.
If you ever have a concern, however big or small, know that there are confidential channels ready to support you at WWF-UK. We promise to respond promptly and with care, because protecting every individual is at the heart of everything we do.
Certitude is a values-driven charity with over 30 years’ experience supporting people with learning disabilities, autistic people, and those with mental health needs.
We are now seeking a Finance Business Partner to join our Finance team and work closely with operational leaders across supported living, residential, and community-based services. This is a highly visible role, focused on turning financial data into meaningful insight that improves outcomes, strengthens services, and delivers value for money, while remaining aligned with our mission and Charities SORP.
The key responsibilities of the Finance Business Partner include:
- Act as the primary finance contact for defined service localities, providing proactive, trusted business partnering support.
- Produce monthly management accounts with clear variance analysis and insightful commentary on income, staffing, agency usage, sleep-ins, travel, and overhead recovery.
- Support Team Managers with budgeting, reforecasting, cost control, and financial planning aligned to safe staffing and support needs.
- Lead unit economics and service performance analysis, including rota efficiency, voids, empty rooms, and overall service sustainability.
- Work closely with the Development Accountant to ensure pricing models, service charges, and cost allocations accurately reflect the true cost of delivery.
- Build and maintain finance KPI dashboards in collaboration with Operations and the Senior Management Accountant.
- Support bids, retenders, and contract variations by providing robust costings, pricing models, and funding justifications.
- Analyse performance across block, spot, framework, and personal budget contracts, reconciling delivered versus commissioned activity.
- Support commissioner discussions around uplifts linked to inflation, National Living Wage, and changes in acuity.
- Work with the Financial Controller to ensure accurate and timely billing, with correct treatment of restricted, unrestricted, and deferred income.
About Certitude:
With a workforce of around 1,500 colleagues and a turnover of approximately £70m, Certitude combines strong financial foundations with a clear social purpose. While our roots are firmly in London, we are expanding beyond the capital, creating exciting opportunities to shape how financial insight supports sustainable growth and high-quality care.
We are proud of our values and the impact we make, and we are committed to equality, diversity, and creating a great place to work for our colleagues.
The successful candidate will:
- Be part-qualified and actively studying towards a recognised accountancy qualification such as ACCA or CIMA, or equivalent.
- Ideally bring experience from social care or another people-intensive, service-led environment, though strong candidates from other sectors are very much encouraged to apply.
- Have hands-on experience producing management accounts, with the ability to deliver clear, insightful commentary and demonstrate effective finance business partnering in support of budgets and performance.
- Be comfortable working across multiple cost centres and managing an expanding portfolio of services or departments, with the confidence to analyse trends, review financial performance, and present financial information to non-finance stakeholders.
- Be proactive, inquisitive, and willing to challenge the status quo, with the confidence to ask “why” and drive improvement.
This opportunity is being offered on a hybrid basis with the expectation you can visit their Balham High Road office a minimum of two days a week.
Applications will be under constant review before the closing date so please submit your application to our exclusive agent Robertson Bell. Apply now to be considered!
The International Rescue Committee (IRC) responds to the world's worst humanitarian crises, helping to restore health, safety, education, economic wellbeing, and power to people devastated by conflict and disaster. Founded in 1933 at the call of Albert Einstein, the IRC is one of the world's largest international humanitarian non-governmental organizations (INGO), at work in more than 40 countries and 29 U.S. cities helping people to survive, reclaim control of their future and strengthen their communities. A force for humanity, IRC employees deliver lasting impact by restoring safety, dignity and hope to millions. If you're a solutions-driven, passionate change-maker, come join us in positively impacting the lives of millions of people world-wide for a better future.
IRC UK
IRC UK is part of the IRC global network, which has its global headquarters in New York. Our team in the UK works to raise profile, deliver policy and practice change, and increase funding to help restore health, safety, education, economic wellbeing and power to people devastated by conflict and disaster. Since 2021, IRC UK has also provided integration services directly to refugees in England.
In Europe, the IRC also has offices in Berlin, Bonn, Brussels, Geneva and Stockholm.
The Manager, International Philanthropy is part of the International Philanthropy team which focuses on raising gifts from individuals based outside of the U.S. and will support the activities of the team in managing donor accounts and coordinating day to day activities of the Senior Director and Director as required.
Major Responsibilities
• Collaborate with frontline fundraisers to implement strategies for high-net-worth individual donors and prospects within donor portfolios, bringing in critical revenue for the organization
• Draft and edit donor-facing communications, including letters, emails, contact reports, and tailored correspondence supporting donor engagement.
• Coordinate with internal teams to develop high-quality concept notes, proposals, presentations, and reports, managing drafts through final approval and formatting.
• Prepare agendas, briefings, and materials for donor meetings, prospect conversations, and internal strategy discussions.
• With fundraisers, act as the liaison between donors or prospects and field staff, ensuring both parties receive the most critical information and that it is communicated clearly and strategically reflective of its audience.
• Collaborate closely with Prospect Research and Management teams as well as Analytics and operations staff to co-lead and track the entire donor cycle.
• Support the planning and delivery of stewardship and cultivation events for international high-net-worth donors.
• Update the donor database (Salesforce) to maintain portfolio assignments, draft and update giving proposals, request prospect research, monitor report requirements and submissions, track ongoing donor communication and activity as well as additional relationship management duties.
• Support payment processing and ensure documentation complies with IRC and donor requirements.
• Provide operational and administrative support to the Senior Director and Director, including scheduling, travel coordination, and preparation for board or leadership meetings.
• Maintain teamwide systems, materials, and processes, support onboarding for new team members, and contribute to special projects as assigned.
KEY WORKING RELATIONSHIPS
Key contacts across IRC in UK and internationally:
• International Philanthropy Team
• USA Philanthropy
• Communications team
• Policy and Advocacy team
• UK Finance team
• President’s Office and Executive Director of IRC- UK
Person Specification
Skills, Knowledge and Qualifications:
• Knowledge and understanding of the principles and methods of philanthropy fundraising**
• Experience with Salesforce database or similar CRM system** (Salesforce Administrator certification a plus)
• Excellent project management skills with demonstrable ability to prioritize and organize own workload and meet conflicting deadlines**
• Excellent project management skills with demonstrable ability to prioritize and organize own workload and meet conflicting deadlines**
• Ability to establish and build relationships with donors, colleagues and senior stakeholders at all levels and from a variety of backgrounds, both externally and within IRC**
• Bachelor’s Degree or higher, with professional fundraising certifications an advantage, or equivalent experience
• Experience in the following markets preferred – UK and US
• Excellent communication skills and interpersonal skills, with the ability to inspire and enthuse, through the delivery of strong external and internal communication
• Previous experience of working with high-net-worth individuals and their support functions i.e. EA’s, wealth advisors and/or private offices;
• Experience of supporting a team including the implementation of high-level events;
• Excellent attention to detail
• Excellent Microsoft Office software skills including Outlook, Excel, Word and PowerPoint
• Ability to understand and demonstrate commitment to IRC’s Equal Opportunities Policy and to ensure all activities are consistent with Equal Opportunities
• HTML experience a plus, to help support website updates.
• Passion for IRC’s mission and demonstrable interest in fundraising.
The mission of the IRC is to help people whose lives and livelihoods are shattered by conflict and disaster.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Thank you for your interest in the role of Management Accountant at the Fair Education Alliance.
The Fair Education Alliance (FEA) is a cross-sector coalition of 300 member organisations tackling educational inequity. We unite behind a shared vision: no child’s success is limited by their socioeconomic background.
In September 2025 we launched an ambitious five-year strategy ‘From Neighborhood to National’ to confront the deep-rooted inequities facing children and young people. This is an exciting moment of organisational growth at The Fair Education Alliance. As we scale our work and our team, we are investing in our operational foundations to ensure we remain well-governed, financially resilient and able to deliver our strategy with confidence.
This role represents a significant investment in that infrastructure. You will be joining a small but highly capable operations team and playing a central role in how FEA manages and understands its finances as it grows. You will work closely with relevant members of the senior leadership team and colleagues across the organisation.
The Management Accountant plays a central role in ensuring that the Fair Education Alliance’s finances are accurate, well managed and clearly understood across the organisation. Working as part of the operations team, the postholder maintains the financial systems and processes that underpin FEA’s work. This includes overseeing day-to-day finance operations, producing reliable management accounts, supporting budgeting and forecasting, and ensuring that financial records meet charity accounting and regulatory requirements.
The Management Accountant also acts as a trusted financial partner to colleagues across the organisation. By providing clear, accessible financial information and helping budget holders understand their resources, the role enables confident decision-making by the senior leadership team and trustees. Through careful financial stewardship, strong attention to detail and a commitment to continuous improvement, the Management Accountant helps ensure that FEA remains financially resilient and able to deliver its mission to create a fairer education system.
Applications will be reviewed on a rolling basis from Tuesday 10 March
-
Applications close: 30 March (9am)
-
First round interviews: Rolling during application window
-
Second round interviews: Rolling during application window
-
Start date: As soon as possible (to be agreed with the successful candidate)
No child’s success should be limited by their socioeconomic background.
The client requests no contact from agencies or media sales.
MERSEYSIDE YOUTH ASSOCIATION LTD
Is seeking to recruit the following:
JOB TITLE
Fundraising Officer - Grants and Trusts
Hours:
21 per week
(May Include Evening and Weekend Work)
Salary: £30,997 p.a. - £33,705 p.a. (Pro Rata)
Grade 6 Pt. 21-24
Fixed Term Funded to 31st December 2028
Do you want your work to truly make a difference?
At Merseyside Youth Association, we don’t just run projects — we transform lives. From dynamic creative workshops to vital one-on-one interventions, we open doors for young people and celebrate every step of their journey, big or small.
This is your chance to:
· Create life-changing opportunities
· Champion a whole-person approach
· Build skills that last a lifetime
We’re on the lookout for a driven, passionate and proactive Fundraising Officer to fuel our mission. This isn’t just about raising funds — it’s about creating brighter futures.
Your role will include:
· Identifying and securing funding from Trusts, Foundations, and Grant-Giving Bodies
· Working hand-in-hand with our Senior Leadership Team and expert consultants
· Supporting existing projects and helping to launch new, impactful initiatives
· Maintaining a well-managed donor database and ensuring GDPR compliance
We’re looking for someone who:
· Has a track record in Trust and Grant Fundraising
· Can spot funding opportunities a mile away
· Brings a compelling voice to our cause
· Is deeply passionate about empowering young people
Join a team where your success will help young people across Merseyside believe in themselves, adapt, thrive and achieve the futures they deserve.
Merseyside Youth Association Limited Actively Promotes the Safeguarding of Vulnerable Adults, Young People and Children.
The above post will be subject to Enhanced Disclosure,
Please note, CV’s will not be accepted and should not be part of your supporting information.
Closing Date for Completed Applications: Midnight Friday 20th March 2026
Merseyside Youth Association Limited is an equal opportunities employer and is committed to maintaining a non-abusive environment
Creating a Positive and Lasting Change in the Lives of Merseyside's Young People
The client requests no contact from agencies or media sales.
Job title: Head of Finance & Business Services
Reports to: Director of Operations
Salary: In the region of £39,000. Flexible based on experience and qualifications
Location: Hybrid
Hours: Full time – 37.5 hours over 5 days
Objective:
2wish exists to provide support to anyone affected by the sudden and unexpected death of a child or young person aged 25 and under.
Aims:
- Ensure every Emergency Department and Critical Care unit has a suitable bereavement suite
- Ensure that bereavement boxes are available at each of these hospitals
- Ensure that immediate bereavement support is available for all affected by the sudden death of a child or young person
- Provide a professional counselling service and other therapies for those affected by the sudden death of a child or young person
- Provide support to individuals who witness the sudden death of a child or young person
- Provide support and training to professionals from any sector who may be affected by the sudden death of a child or young person
- To advocate and campaign on behalf of suddenly bereaved families
2wish Cymru and 2wish:
2wish has been established since 2012 and has since grown from strength to strength. During this time, we have worked tirelessly to embed our service and ensure that the offer of support is made at the point of death.
We offer an immediate, consistent, high-quality and compassionate service to all individuals affected by the sudden and unexpected death of a child or young person aged 25 and under. We work in partnership with professionals who refer into the charity on behalf of families, so they don’t have to trawl through the internet for an organisation who may, or may not, be able to support. We provide immediate, and ongoing, support and are here for as long as our families need us.
We were founded as a Welsh organisation providing immediate casework support, as well as ongoing aftercare services including counselling, alternative therapies, play therapy, support groups, support events and a respite cottage.
In January 2024, we expanded into ‘phase one’ England, namely Cheshire, Shropshire, Herefordshire, Worcestershire, Gloucestershire and Somerset. And in July 2025 we expanded into ‘phase two’ England, namely Merseyside, Devon and Cornwall, Wiltshire, Dorset, Hampshire and the Isle of Wight.
Context of role:
The Headof Finance & Business Services will be a key member of the senior leadership team, responsible for ensuring the charity is financially sustainable, legally compliant and operationally efficient.
This role provides strategic oversight of finance, governance, HR, IT, facilities, risk management, and business administration, enabling the charity to deliver its mission effectively and responsibly.
Line management responsibilities, including Business Services Officer and Finance and Administration Officer.
Key responsibilities:
Strategic Leadership
- Act as a senior advisor to the CEO and Board of Trustees on financial strategy, organisational performance, risk, and governance.
- Lead on the development and implementation of long-term financial plans, budgets, and business services strategies.
- Contribute to organisational planning, change management, and culture-building across the charity.
Financial Management
- Oversee all aspects of financial management, including grants and foundations, forecasting, management accounts, statutory accounts, and cashflow.
- Ensure accurate financial reporting in compliance within the Charity SORP, and relevant regulatory frameworks.
- Lead on financial risk management, reserve’s policy, investment planning, and financial controls.
- Oversee payroll, pension administration, procurement, and contract management.
- Support fundraising colleagues with financial modelling, grant budgets, and reporting to funders.
Business Services Oversight
- Lead and develop the business services function, which include IT, facilities, data protection and health & safety.
- Oversee HR policies, employee relations, recruitment processes, and wellbeing initiatives with the support of our HR consultants.
- Ensure reliable IT systems, digital security, and effective use of Microsoft 365 and organisational software with the support of our IT consultants ITCS.
- Manage the Business Services Officer who oversees office facilities, leases, equipment, and supplier relationships.
- Hold line management responsibilities for our Business Services Officer and Finance and Administration Officer.
Leadership and People Management
- Provide inspirational leadership to finance and business services staff.
- Support a culture of accountability, continuous improvement, compassion, and teamwork.
- Champion organisational values, equity, diversity, and inclusion in all areas of operations
General:
- To be responsible for organising own work agenda, time management and administration.
- To adhere to all company policies and procedures including Safeguarding, Confidentiality, Health and Safety and Lone Working; and to be proactive in implementing new safe working practices as appropriate.
- To attend weekend and evening community events in support of the charity as necessary.
- Participate as and when required in team meetings and one-to-one meetings, and undertake, as appropriate, courses/training/other developmental activities, which is relevant to the role.
It is the nature of the work that tasks and responsibilities are in may circumstances unpredictable and varied. All employees are therefore expected to work in a flexible way and tasks, which are not specifically covered in their job description may have to be undertaken.
You will be subject to performance review, which will incorporate a review of the above duties and performance over the period.
This role is subject to a DBS check.
Person specification:
Essential
- Fully or part qualified in accountancy or qualified by experience (QBE).
- Proven financial leadership experience within the third sector or a, challenging values-driven organisation.
- Strong understanding of charity finance, including SORP, restricted/unrestricted, designated funds, grant applications and reporting.
- Experience of managing governance, risk, compliance, and business administrative functions.
- Excellent communication, interpersonal, and relationship building skills.
- Ability to work collaboratively whilst providing strong challenge and professional insight.
- Demonstrable commitment to the mission and values of 2wish.
- Assist with compliance of the Equality Act, Employment Rights Act / Bill & General Data Protection Regulations.
Desirable
- Experience supporting or working alongside a Board of Trustees.
- Experience leading digital transformation or implementing new systems.
- Understanding bereavement-support environments
What we do for you:
Contract type: Permanent
Hours: Normal office hours are 9am – 5pm, Monday to Friday, although alternative hours may be worked with line manager agreement. Work outside office hours may sometimes be necessary and will be compensated for by time off in lieu.
Annual leave: 28 days plus bank holidays. Annual leave steadily increases after five years of service. Annual leave and statutory holidays are calculated on a pro rata basis where applicable.
Pension: 2wish operate a contributory pension scheme. 2wish will auto-enrol you into the scheme in accordance with it’s auto-enrolment obligations. Full details of the scheme will be provided to you once you are enrolled, including the minimum level of contributions that you will be required to make during your membership (current contributions – employer 3% and employee 5%).
Mileage: A fixed rate allowance is payable for agreed mileage undertaken on 2wish business in a private vehicle, over and above your usual journey to your workplace/s.
Additional benefits for our employees:
- An ‘Employee Assistance Programme, ‘ including wellbeing support
- Free parking on 2wish premises
- Free branded 2wish clothing
- An extra annual leave day on your birthday
- Incremental increase in holiday entitlement based on length of service
- Paid sick leave
- Discounts for personal purchases on 2wish Merchandise
- Discounted tickets to UK 2wish events for staff and family
- Extra holiday entitlement when taking part in 2wish overseas events
- Company mobile phone for performance of duties
- Tools/equipment required for the performance of duties
- Reimbursement of work expenses
- Bright Exchange employee discounts
- Auto-enrolment into company contributory pension scheme after 3 months service
How to apply:
Please return a CV and covering letter, or a CV and two-minute video,.
Closing date: Friday 3rd April 2026
Thank you very much for your interest in the role. Please note, if you do not hear from us within ten working days of the closing date, you have been unsuccessful on this occasion.


