The Mental Health Foundation is recruiting for a CRM Officer to support the CRM team in our London office.
Deadline: 9pm on Wednesday 2nd September 2026
Location: London
Salary: Starting salary £32,604 rising to £36,796, plus London weighting of £4,000
Hours: Full time (32 hours per week)
Contract type: This is a fixed term role for 12 months
This exciting role will support the CRM team with data processes in our Beacon CRM fundraising database, as we look to integrate and automate more of our systems and processes. High-quality data will enable us to develop stronger relationships with our supporters, retention and maximise lifetime value working in an agile way.
What does the role involve?
- Manage data processes, imports and exports of all fundraising data including direct debits, new donors, email signups etc. in accordance with agreed protocols and in agreement with CRM Manager.
- Ensure that the use of the Fundraising database and the capture of all data from supporters or prospects conforms to data protection guidelines including GDPR relating to supporter preferences and consent.
- Support training for colleagues using the CRM (Beacon) and help ensure all members are trained and kept up to date on new features and enhancements as they require to do their job effectively.
- Support the reconciliation of the bank statement with Beacon and ensure the Finance team know where to find information to enable accurate coding for management accounts.
Why is this position on a fixed term contract?
Having this CRM Officer role in post for a year will support the ongoing business as usual data processes, whilst increasing capacity in the team to support efforts to increase the amount of automation of processes and integration between systems. This will ultimately reduce our reliance on manual data processes, reducing the volume of day to day data transfer, which should lead to a reduction of required capacity with the CRM team beyond the term of this contract.
What skills, knowledge and experience are we looking for?
- Demonstrable relevant experience working in Fundraising, or a Charity database team role using Beacon CRM or any database similar, with experience of CRMs in general.
- Evidenced experience of managing high volumes of personal data using a large and complex supporter/CRM database.
- Evidenced ability to think analytically and deliver the most effective and accurate solutions for data capture, manipulation and reporting.
Safeguarding is Everyone’s business – Mental Health Foundation is committed to safeguarding and promoting the wellbeing of all its beneficiaries, those who surround them, its staff, volunteers, and anyone else who comes into contact with its services and expects all trustees, staff, and volunteers to share this commitment. The successful applicant will be subject to appropriate vetting procedures (proof of eligibility to work in the UK, proof of residency and satisfactory employment screening, including a Disclosure check and two most recent references) along with 3-year renewals of Disclosure checks. We are unable to provide sponsorship for this post, you must be able to demonstrate your eligibility to work in the UK.
How to apply
If you think your skills match and you’d like to be part of a dynamic and growing organisation, please complete and submit your application below. Please ensure you attach an up-to-date CV and statement of suitability answering all points of the person specification. Applications will close at 9pm on Wednesday 2nd September and we are unable to accept late applications. Interviews are planned for w/c 14th September.
We believe our people should represent the communities, organisations and individuals we work with. Diversity and inclusion is a strategic priority for us as an employer and mental health charity, and we are proud to be signatories of the Business in the Community Race at Work Charter and the Disability Confident Committed Scheme. Applications from under-represented sections of the community are actively encouraged.
If you have a disability, require any additional support or have any questions regarding the role, please contact us. We make reasonable adjustments throughout the recruitment process and during employment. Disabled candidates who meet all the essential person specification criteria will be offered an interview. Therefore, please do ensure you tick the relevant box on the application form and clearly indicate in your application/covering letter if you consider yourself to meet the requirements of the Equality Act 2010 / Disability Discrimination Act 1995.
We are currently operating mostly digital recruitment (including interviews via video conferencing). We operate a hybrid working model of a minimum of 2 days per week in the office and the rest working from home.
We look forward to hearing from you!
Registered Charity
51 - 100
Our vision is good mental health for all.
The client requests no contact from agencies or media sales.
Thank you!
Are you an experienced fundraising or prospect researcher looking for your next career opportunity? Great Ormond Street Hospital Children’s Charity (GOSH) is seeking a Senior Fundraising Researcher to deliver strategically aligned research that identifies new high-value prospects and senior volunteer opportunities in support of our ambitious fundraising appeals.
This position is a fixed term contract for 12 months.
Salary
The salary for this position is £42,455 pro rata and we operate a hybrid working policy of a minimum of 2 days per week in the office.
In line with our EDI strategy and Total Reward policy, we calculate our salaries based on benchmarking data across the charity sector. To ensure fairness for existing staff and new joiners, we do not offer salaries above the advertised rate.
Key Responsibilities
- Producing high-quality research profiles, insights and tailored briefings for our Philanthropy, Corporate Partnerships and Special Events fundraising teams.
- Leading and delivering robust due diligence casework on high-value supporters and senior volunteers, communicating findings clearly and professionally to inform decision-making around risk, reputation and compliance.
- Conducting market insight, sector analysis and horizon scanning to help shape strategy for high-value and global fundraising activity.
- Ensuring high standards of data management, governance and regulatory compliance, and supporting fundraising colleagues to maintain best practice in data handling and prospect management.
Skills, Knowledge and Expertise
We’re looking for a dynamic and strategic research professional with:
- Exceptional analytical, critical thinking and research skills.
- Significant experience in a prospect or fundraising research role within the not-for-profit sector or in a directly comparable environment with highly transferable skills (e.g. corporate intelligence, financial services, consultancy, journalism or risk analysis).
- Demonstrable experience delivering structured due diligence casework, ideally within a complex or international context.
- Experience operating in, or supporting, fundraising or stakeholder engagement within a global environment, including researching international individuals, corporates and philanthropic markets.
- Proficiency with a wide range of research, risk, compliance and business intelligence tools.
- The ability to build strong internal relationships and work collaboratively with senior stakeholders.
Please refer to the full role profile for more information.
DBS - a basic DBS check is required for this role.
Registered Charity
101 - 500
We are Great Ormond Street Hospital Charity. We stop at nothing to help give seriously ill children childhoods that are fuller, funner and longer.
The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Role: Trust and Statutory Fundraising Manager
Salary: £40000 to £43000 per annum (DoE) + benefits
Hours: 37.5 hours per week
Location: Cheadle Hulme, SK8 6RQ
Type: Permanent, Full Time - 37.5 hours per week
About Us
Originally founded in 1823, Seashell Trust is a nationally recognised and registered charity based in Cheadle Hulme, Stockport. The Trust comprises of the Royal School Manchester, the Royal College Manchester, 17 bespoke Residential Care Homes, Outreach Health and Family Services. We provide expert Residential care and Education for children and young people with severe, profound, and complex learning difficulties and disabilities, sensory impairments, communication disorders and autism. Our fantastic services are based all on one-site, which deepens our sense of community for our children and young people and the wider Seashell team
The Role
Were hiring for a Trust and Statutory Fundraising manager to join us at Seashell to lead on the trust and foundations fundraising strategy for the charity, driving increased income for capital redevelopment projects and day to day revenue fundraising. They will extend the portfolio of high profile, grant-making trusts and foundations that support the charity along with securing significant funds from statutory funders such as government, Lottery and Sports England.
Key Responsibilities
- Lead on trust and statutory fundraising, developing and delivering the strategy for both capital and revenue fundraising to drive increased restricted and unrestricted income.
- Set trust and statutory income targets and oversee income forecasting for capital and revenue, keeping the Head of Fundraising abreast of performance against target.
- Lead on developing and overseeing due diligence procedures for trust, statutory and major donor prospects to ensure staff follow due process.
- Share project information, budgets and statistics gathered for appeals with the wider fundraising and marketing team.
- Work with the Data Officer to ensure the database is maintained with accurate and consistent donor and prospect information in line with GDPR and related legislation
Requirements
- Extensive experience in a trust fundraising role in the charity sector and the process behind it.
- A demonstrable track record of income generation through personally securing six and seven figure gifts from grant-making trusts, foundations and statutory sources
- Experience of leading and delivering effective and practical fundraising strategies to include target setting, forecasting and income reporting
- An ability to think and act strategically to move forward complex donor relationships, understanding their needs and what motivates them
- Experience of working with and influencing senior leaders and peers within an organisation
Benefits
- Detailed 2-week induction programme for all new employees
- Access to our on-site inclusive gym, fitness classes and swimming pool
- Blue light discount scheme
- Benenden Health Care Membership – access to 24/7 GP, physiotherapy, medical treatments, mental health support including counselling service, cancer support, care planning and social care advice
- Access to a wide range of vocational programmes to support you in your job role
- Life Assurance (3x Annual base salary) subject to terms and conditions
- Cycle to work scheme
- Free on-site parking
- Paid Enhanced DBS
About Recruitment at Seashell
Our vision is for the children and young people in our care to be safe, happy and to achieve the best possible outcomes so that they are valued and valuable members of their communities.
Our Core Values are represented within the three ‘I’s’ – Integrity, Innovation, and Involvement. We value diversity and are committed to equal opportunities.
Disabled candidates who meet the minimum criteria on the person specification will be guaranteed an interview. We are an inclusive employer and welcome all applications.
This charity is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment.
We provide an environment that is safeguarded and as part of our safer recruitment policy, the successful candidate will be required to undergo an enhanced DBS check and full references will be taken.
