Help build the operational backbone of a multi-award winning charity that's ready to grow further, with a clear path to becoming our COO.
For seven years, one exceptional leader has held impact, organisational development and much of YUAF's operations, building the processes, funder relationships and team support that became part of the spine of how we grew. As they move on, we're not just replacing them. We're rethinking and widening the role.
This post exists to hold the organisation steady and take operational responsibility off the Chief Executive's plate, freeing her to focus on strategy, key donors and the funding pipeline.
What you'll hold
You'll report to the Chief Executive and sit on the Senior Management Team, owning income generation, impact and evidence, business planning, governance, performance management and the systems underneath them all. You'll line-manage four people: the Pathways Lead, Marketing Lead, Project Manager and Futures Lead.
Where the role is going
From month seven, this role is intended to move to full time with deeper ownership of income and strategy. As YUAF grows, and subject to income generation, we want this post to develop into our Chief Operating Officer role. We'd rather appoint someone who outgrows this description than someone who fits it exactly.
How you'll start
The first six months are a settling period at 30 hours per week. You'll learn how the organisation actually works, get embedded in the culture, and understand the programmes by spending real time with young people and the people who deliver them.
You'll build relationships across the team, with funders and with partners, and by month three, we want people to naturally come to you as a trusted point of contact.
We also want you to look at YUAF with fresh eyes. Where are the gaps? What's held together by one person's memory alone? Where does delivery quality drop, and why? What would make life easier for the staff doing the hardest work? Bring us both the diagnosis and the solutions.
The timing is on your side: November to February is our quietest season, when the Studio Bus is largely off the road. Delivery picks up again in March 2027, so the role builds in stages rather than coming to you all at once.
How to apply
In addition to providing your CV and cover letter, it is a requirement of the application process that you complete our Head of Operations Questionnaire. A link for this can be found on the attached job description.
Note
We recognise that AI is a useful tool, however, we will be assessing applications, cover letters and running through AI to ensure that it was written by yourself as part of our shortlisting process. So please take the time to write your own application, this is a serious role that requires critical and independent thinking.
The application includes 6 written questions of up to 300 words each. Allow approximately one hour.
Please see the link for the questionnaire: https://forms.gle/rLw6wYLTxpoHy58g7
YUAF's mission is to empower the lives of young people by strengthening well-being and building opportunities, through creativity and culture.


The client requests no contact from agencies or media sales.
Healthier Lifestyles Senior Project Officer
Permanent / 21 hours per week
Salary £18,211 per annum (£30,352 FTE)
If you're looking for a rewarding role combining community engagement and health, we'd love to hear from you!
Age UK Croydon is looking for an enthusiastic Senior Project Officer to help guide our Healthy Lifestyles Service, which delivers exercise programmes, health checks, social engagement, health hubs and Memory Tree Cafés for people living with dementia and their carers across Croydon.
About the Role
As Senior Project Officer, you will help improve the health, wellbeing and independence of older people across the community. Working closely with the Healthy Lifestyles Service Manager, you will shape and deliver meaningful activities while providing day-to-day support to staff and volunteers.
Key responsibilities include (but are not limited to):
· Leading, supporting and motivating two Project Officers and a dedicated team of volunteers.
· Delivering engaging seated and standing exercise sessions that help participants improve their mobility, strength, balance and confidence.
· Building and nurturing strong relationships with care homes, community venues, health professionals and partner organisations to maximise our reach and impact.
· Supporting the planning, development and continuous improvement of health and wellbeing programmes that make a real difference to people's lives.
This varied and rewarding role combines leadership, partnership working and direct delivery to help older people stay active, connected and independent.
About You
We are looking for someone who is energetic, approachable and committed to supporting older people to live healthier, more connected lives.
You will have:
· Level 2 Fitness Instructor qualification, Exercise Referral qualification, Otago Exercise Programme, REACT qualification, or another relevant physical activity, fitness, falls prevention or rehabilitation qualification.
· Experience of monitoring projects and reporting on outcomes and performance.
· Knowledge of the health and social care sector
· Strong communication, organisational and administrative skills
· Good IT skills, including Microsoft Office and database systems.
· Experience or qualifications in health promotion, nutrition, health checks, chair-based exercise or group exercise delivery.
· Experience of risk assessment and health and safety management.
Our mission is to reach, involve, support and connect people so they can age well in Croydon.
The client requests no contact from agencies or media sales.