Service delivery manager jobs

The Ministry Development Team (MDT) is a team of 45 people which sits within the Archbishops' Council. We are nationally responsible for ensuring that there is a pipeline of lay and ordained ministers together with their terms of service and the development of future and current senior leaders to meet the missional needs of the church. As such we have a key role to play in the delivery of our national Vision and Strategy in which we aspire to be a church which is Jesus Christ shaped and centred.

Our work requires us to work collaboratively with a wide range of stake holders and partners including the 42 Church of England Dioceses, 20 Church of England Theological Colleges, the House and College of Bishops, the College of Cathedral Deans and the College of Archdeacons together with a range of universities and other external bodies. Our work is overseen by the Ministry Development Board, which is a subcommittee of the Archbishops' Council and is chaired by a Diocesan Bishop.

The Ministry Human Resources (HR) Policy Officer will play a key role in the life of the Ministry Development Team as we work together to support the mission and ministry of the Church of England by supporting the development of the ministerial terms of service and wellbeing portfolio. The post holder will be line managed by the Ministry HR Lead and work in collaboration with colleagues across the church especially in the MDT and HR teams.

The Ministry HR team are supported by the Advisory Group for Terms of Service and Wellbeing of Ministers (AGTAWM). AGTAWM is chaired by the lead Bishop for ministerial terms of service and wellbeing, and is a subcommittee of the Ministry Development Board.

Interviews will take place on the 22nd May 2026.

Fauna & Flora is seeking a highly experienced conservation professional to fulfil the role of Country Director, South Sudan, assuming responsibility for the development, management and implementation of F&F’s growing South Sudan programme.

The successful candidate will have experience in providing technical input into the design, development, implementation and evaluation of biodiversity and conservation projects within conflict affected countries in Africa. They will also demonstrate a strong proven track record in operational, project, grant and financial management at a similar level and be skilled in providing strategic advice.

Strong leadership and people management skills are essential to the role to build and lead a professional team that delivers effectively against project aims, objectives and timelines.  The role also requires a skilled and credible communicator, who is confident in developing and managing relationships at senior level with partner organisations and relevant stakeholders, including donors, funders and government.

Please visit our website and download the job application pack for further details on how to apply.

The closing date for applications is Wednesday, 20 April 2026. Interviews are likely to take place the week commencing Monday, 25 May 2026.

Could you use your skills to help save lives across Cambridgeshire, Bedfordshire and the East of England?

Role Title: Direct Marketing Lead
Reporting to: Supporter Engagement Manager
Salary: £32,861 per annum
Contract Type: Permanent
Hours: Full time
Location: Barnwell Road, Enterprise Campus, Alconbury Weald, Huntingdon, Cambridgeshire PE28 4YF with hybrid working: 3 days in office (Alconbury Weald), 2 days from home

The Direct Marketing Lead is a newly formed role focused on planning, delivering and optimising integrated, data-driven campaigns across offline and digital channels to grow income from individual supporters—acquiring new donors, increasing the value of existing ones, and maximising return on investment.

You will take ownership of end-to-end direct response activity, using insight, segmentation and testing to improve performance, while managing budgets, suppliers and internal relationships to deliver effective campaigns that also build strong, long-term supporter relationships.

You’ll be joining a friendly, supportive and passionate team within an organisation that’s ambitious, collaborative and committed to development. If you’re proactive, strategic, and motivated by making a difference, we’d love to hear from you.

Role Summary:

• Plan and deliver direct marketing campaigns across a mix of channels, with a focus on bringing in income and growing the supporter base.
• Take campaigns from idea through to delivery, including shaping the messaging and making sure everything goes out on time and within budget.
• Keep a close eye on performance, using results and insight to tweak and improve what we do next time.
• Build and develop supporter journeys that help bring people in, keep them engaged and encourage longer-term support.
• Work closely with teams across the organisation, as well as external suppliers, to get campaigns out the door and keep things running smoothly.
• Support wider planning and budgeting, using campaign results and data to help guide future activity and priorities.

To be successful in this role you will have:

Experience & Knowledge

• Proven track record of delivering integrated direct marketing campaigns, with particular strength in postal activity and full lifecycle ownership.
• Evidence of creating and evolving user journeys that drive stronger retention and deeper engagement.
• Confidence in data, including delivery of using CRM systems or databases to make data-led decision, select data, execute campaigns, generate reports, and extract actionable insights.
• Demonstrated ability to collaborate effectively with external partners, including agencies, fulfilment providers, and other suppliers.
• Solid experience managing campaign budgets, tracking income and optimising return on investment.

Skills & Abilities

• Comfortable taking the lead on complex projects and working independently and with a strong sense of ownership.
• Highly capable organiser, able to juggle competing priorities while consistently meeting deadlines.
• Strong written communicator, skilled in producing engaging, audience-focused copy and briefs that inspires action.
• Data-literate, with the ability to analyse performance and make suggestions on findings and improvements.
• Detail-oriented with a methodical approach to ensuring accuracy and quality in all outputs.
• Solutions-focused mindset, bringing creativity and initiative to problem-solving and continuous improvement.
• Financially aware, able to plan, monitor and optimise budgets efficiently.

Personal Attributes

• Passionate delivering and achieving tangible fundraising outcomes and contributing to income growth.
• Works well both collaboratively and autonomously, adapting style as needed.
• Brings a positive, flexible approach and thrives in a dynamic, fast-moving charity setting.
• Comfortable making informed decisions within agreed strategic frameworks.

Desirable

• Educated to degree level or able to demonstrate equivalent professional experience.
• Willingness to contribute to broader organisational activities as required, including holding a full driving licence.
• Access to personal transport and ability to travel when needed.

About Magpas Air Ambulance

We operate a hybrid working policy, giving flexibility to work from home and the office while meeting the needs of the Charity. Please make sure that any application clearly demonstrates that you live or will be living within a commutable distance of the main place of work.

We offer a range of benefits including an Employee Assistance Programme, generous holiday entitlement, staff survey, access to occupational health services, flexible working, learning and development opportunities, long service awards, social events, supportive working culture and staff car parking.

Magpas Air Ambulance is committed to providing equality of opportunity and valuing diversity for all current and prospective staff, volunteers and trustees. We aim to create an environment where everyone can be the best they can be, where they feel welcome and are free from bias and discrimination.  We encourage applicants from diverse backgrounds to apply.

Magpas Air Ambulance is committed to the Armed Forces Covenant and as such welcome's members of the Armed Forces to apply.

If you are looking for a new opportunity within a supportive and exciting environment, we would love to hear from you.

Closing date: Friday 22nd May 2026
Interview date: Tbc
Please note that the right is reserved to remove this advert prior to the advertised date, dependent on the level of response received. You are therefore advised to apply at your earliest convenience.

Interested?

If you would like to find out more, please click the button to be directed to our website, where you can complete the application process.

This role is subject to a Disclosure and Barring Service (DBS) check.

If you do not hear from us in 2 weeks from the closing date after submitting a final application, unfortunately this means you have not been shortlisted to the next stage of the selection process.

No agencies please.

Barnardo's is seeking an empathetic and child led individual who can work within a dynamic and fast-paced environment using their strong organisational, communication and time management skills to support children in the secure estate.

This part-time position (Independent Children's Rights and Advocacy Worker – Project Worker 2) is based within HMYOI Parc, which accommodates children aged between 15-18 years, who are in custody, either sentenced or on remand.  Barnardo's refers to Young Offender Institutions (YOI) and Secure Training Centres (STC) as the ‘Secure Estate'.

Barnardo's is commissioned by the Ministry of Justice (MoJ) to provide an Independent Children's Rights and Advocacy (ICRAS) Service to children accommodated in a secure setting. The service is known to children as Barnardo's: Your Rights, Your Voice, and currently works within  four Young Offender Institutes and  one Secure Training Centre. The ICRAS service is child led and independent of the secure estate; our service is delivered within HMYOI Parc to ensure children can freely access support for a range of issues linked to their needs, rights & experiences of custody, resettlement, and safeguarding.  As such this is a child-facing service, and at times involves lone working in the establishments, so we are seeking someone who can see the child, not the offence.

We hold ‘voice' at the heart of all we do, therefore we feel the role is best described by someone who is currently working in this sector: “The role is an Independent Children's Rights and Advocacy role, which means it is our job to empower the children we work with and help them to understand that what they think, what they feel and what they want, really matters. We can speak on behalf of children to ensure their voice is heard and we also have the opportunity to help them to find the tools and confidence to raise their voices for themselves.  Advocacy and Children's Rights support is particularly crucial in the secure estate because children are away from home, family and natural advocates, and also because children in secure estate are some of the most vulnerable children in society; they have often faced considerable adversity, disadvantage and discrimination prior to arriving into custody and they might not, therefore, be equipped with the skills needed to articulate their concerns. Through the work you do with a child such as  simply helping them make contact with friends or family on the outside, to helping them with concerns they may have in relation todiscrimination, resettlement or safeguarding issues, you  may be the one person telling them that  they matter for the very first time.”

The position (Independent Children's Rights and Advocacy Worker – Project Worker 2) is line managed by a Team Manager, reporting to an off-site manager. The post holder will need to be able to work autonomously, working to the requirements of the contract and the regime of the YOI. The secure estate is a highly structured environment; as a Barnardo's service we deliver independent advocacy and support for a range of issues, whilst still having to follow and adhere to this structure.

This role includes lone working in this challenging secure environment. It is, therefore, critical that the successful candidate can follow guidance and policy and is able to take proactive and individual responsibility to understand and access the service support mechanisms.  This role requires the worker to be onsite for their contracted hours, working remotely only for occasional training or meetings. The advocacy team work on a rota system with set hours each week, which includes weekends and bank holidays. Applicants should also be aware, that due to the nature of working within secure estate, the vetting and induction process can take several months to complete.

When completing your application please refer to your skills, knowledge and experience in relation to the Additional Information, Person Specification and Job Description document. This should be done with an understanding of the context of the service described, including advocacy and safeguarding.  

This is a part-time vacancy with 18.5 hours available per week.

Please note due to the high volume of applications for some posts, this advert might close before the displayed closing date. We recommend that you apply for this role as soon as possible.

Be at the heart of a welcoming community hub—shaping daily operations, supporting local people, and helping a growing centre thrive.
We’re looking for a proactive and organised Centre Coordinator to play a key role in the smooth running of the Weir Link Centre.

This is a varied, hands-on role where no two days are the same. You’ll be the person who keeps everything moving—from coordinating bookings and supporting community sessions, to ensuring the building is safe, well-maintained, and ready for use. You’ll work closely with the Centre Director, taking ownership of day-to-day operations and enabling them to focus on developing partnerships and growing the centre’s impact.

There is real scope to shape this role and make it your own. With a supportive and flexible approach from the Centre Director, you’ll be encouraged to bring ideas, use your creativity, and introduce practical improvements that enhance how the centre runs and how the community experiences it.

You’ll also be a visible and approachable presence within the centre—supporting a weekly volunteer-led art club, hosting a relaxed “stay & play” session for mums, and building positive relationships with partners, including our onsite nursery provider.

We’re looking for someone who is naturally organised, calm under pressure, and enjoys working with people from all walks of life. You’ll be confident managing a range of responsibilities within limited hours, and motivated to take ownership while contributing fresh ideas.

This is a great opportunity for someone who wants to make a meaningful contribution in a community setting—bringing together operations, coordination, and people-focused work in a role with real purpose.

Even if you don’t meet every requirement listed, we’d still love to hear from you if you feel you could be a strong fit.

Please find the job description attached. Applications must include a CV and cover letter to be considered.

Application deadline: 15th May

Interviews: 20th - 29th of May

Are you passionate about making a real difference in mental health services? Do you have strong leadership skills and a commitment to promoting recovery and wellbeing? If so, we want to hear from you.

We are seeking a Crisis Café Team Coordinator to join our dynamic Journey Recovery Hub, a vital out-of-hours service supporting individuals experiencing mental health crises in Richmond and Kingston.

The Role

As the Crisis Café Team Coordinator, you will work in partnership with a second Crisis Cafe Team Coordinator to:

 •  Lead and coordinate the daily operations of two Crisis Café sites.

 •  Support a dedicated team of staff and volunteers, fostering a welcoming and collaborative environment.

 •  Deliver high-quality, person-centred care that empowers individuals to manage their mental health and avoid crises.

 •  Build strong partnerships with local services, promoting the Café and its impact.

 •  Drive service excellence, identifying areas for improvement and ensuring compliance with best practices.

This role combines casework with operational management, offering an exciting opportunity to develop your leadership skills while making a meaningful impact in the community.

What You’ll Bring

We’re looking for someone who excels in leadership, organisation and communication, with the ability to manage high-intensity environments and complex situations.

Essential Skills and Experience:

 •  Proven ability to support individuals in crisis, helping them develop self-management strategies.

 •  Experience managing small teams and volunteers.

 •  Strong understanding of mental health services and the recovery approach.

 •  Excellent communication and administrative skills. 

Desirable Skills:

 •  Mental Health First Aid or Suicide Prevention training.

 •  Knowledge of national suicide prevention strategies.

 What We Offer

· A supportive and collaborative work environment.

· Opportunities for professional development, including training and supervision.

· The chance to make a tangible difference in the lives of individuals experiencing mental health crises.

· Flexible working

· 25 days annual leave plus bank holidays per year, increasing by 1 day per full year of service (up to a maximum of 30 days) [pro rata]

· Contributory pension

· Bonus 1 day of annual leave per year over the festive period (pro rata)

· Employee Assistance Programme (EAP) which includes free counselling sessions

· Paid time off for medical appointments

· Staff away days and socials

Shifts include evenings and weekends across two locations:

 Hampton Road, Twickenham, TW2 5QB

 Alfriston Centre, 3 Berrylands Road, Surbiton, Kingston, KT5 8RB

Apply Now

If you are ready to lead with compassion, resilience, and strategic insight, apply today to become part of our dedicated team!

We are actively interviewing for this role. 

The successful candidate will need to undergo an Enhanced DBS check.

Richmond Borough Mind is committed to equal opportunities and encourages applications from all backgrounds.

Let’s build a stronger, healthier community together.

About the role:

As a Project Worker – Complex Needs, you’ll be at the heart of Single Homeless Project's (SHP) mission to end homelessness in London, working within our short-stay accommodation services that offer safety, stability, and a fresh start for people rebuilding their lives. Each day you’ll work alongside clients who have experienced homelessness and are navigating challenges such as substance use, mental health issues, trauma and physical health concerns. Through trust, persistence and creativity, you’ll help them access and sustain safe accommodation, reconnect with essential services, and take meaningful steps towards lasting independence.

You’ll build strong, consistent relationships that inspire confidence and hope, supporting clients to access healthcare, develop life skills, explore work and training opportunities, and strengthen their sense of belonging in the community. By approaching every interaction with empathy and purpose, you’ll play a key role in creating the conditions for lasting change – helping people not just to move off the streets, but to move forward in life.

At SHP, we don’t just offer jobs – we build careers with purpose. You’ll be part of an organisation that values development and growth, providing opportunities to expand your skills, influence practice, and progress within a sector-leading charity. Your work will help shape better futures for our clients and contribute to SHP’s ongoing journey to challenge inequality and deliver lasting impact for Londoners.

Rota: Monday to Friday: Early shifts (08:00 to 16:00) and Late (14:00 to 22:00) shifts. We consider bespoke and flexible working options, where this can be accommodated within service needs.

About you:

• Experience of working or supporting vulnerable people, rough sleepers or people with mental health, physical health or substance use support needs. 
• A non-judgemental approach to working with people facing multi-disadvantages and the skill to promote a strengths-based approach to case work and person-centred engagement.
• Strong team-working and interpersonal skills, maintaining a collaborative approach to delivering service objectives.
• Strong time management skills, ability to manage a caseload of clients, work on own initiative, manage competing priorities and maintain high standards.

About us:

We’re London’s leading homelessness charity – and we get things done.

In a city where hundreds are forced into homelessness every day, our work has never been more needed or more challenging. And we’re not shying away. We’re rolling up our sleeves to make change and helping over 10,000 Londoners every year. We prevent homelessness, provide safe places to live and give people the opportunity to rebuild their lives and transform their futures. And we never give up. 

We’re here for Londoners wherever they are on their journey. We start with trust, building relationships that help people feel safe, supported, and ready to move forward. Every day, we put people first in everything we do, challenging injustice and barriers that keep people from the safety, stability and opportunity they deserve. We stand alongside people as they rebuild and shape a future that feels their own. 

Joining Single Homeless Project means joining a team that’s bold, compassionate and determined to do better for the people we support and for each other. You’ll work alongside colleagues with lived experience, in a space that’s trans-inclusive, disability-friendly, and actively striving to be anti-oppressive and equitable. 

We’re not perfect, but we’re real. We listen. We learn. And we push forward, together. Because this isn’t just a job. It’s a chance to lead with empathy, spark change, and help build a London where no one is left behind.

Important info:

Closing Date: Sunday 3rd May at midnight

Interview Date: Tuesday 18th and Wednesday 19th May online via Microsoft Teams

Please note, there will be a second stage interview for suitable candidates in our service in Barnet. 

This post will require an Enhanced DBS check to be processed (by SHP) for the successful applicant.

Please note applications are reviewed for AI use in application questions. Applications requiring sponsorship or with insufficient right to work will not be accepted or progressed.

The Saint John Southworth Catholic Academy Trust is seeking an ambitious early-career professional with excellent organisational skills and a strong interest in community fundraising to join our Development Team as a Community Fundraiser Officer. This is a fantastic opportunity to build and nurture the Trust’s fundraising and engagement goals.

Location: 89 Addison Road, London, W14 8BZ, and other Trust sites across London

Contract Type: Full time, all year round

Salary: £31,980-£33,870

Start Date: 10th August 2026

About the Role

Working closely with the Development Manager and the Development Director, you will play a key role in strengthening relationships with the schools’ communities, supporting fundraising initiatives and delivering engaging communications and events that foster lifelong connections with the Trust and its schools.

Key Responsibilities

• Build meaningful relationships across school communities and alumni networks, bringing people together and inspiring them to support the Trust’s vision
• Lead creative fundraising and engagement initiatives, from community campaigns to reunions and events, helping to drive a vibrant culture of giving
• Boost the Trust’s growth and sustainability by supporting data‑driven fundraising, managing donor stewardship, maintaining accurate customer relationship management (CRM) records and contributing to strong grant proposals

What We Are Looking For

The ideal candidate will be:

• A confident communicator with excellent interpersonal and writing skills who can engage a vast range of stakeholders
• Experienced in relationship management, fundraising or engagement
• Organised, detail-oriented and able to manage multiple projects simultaneously
• Skilled in using CRM systems and digital communication tools
• Passionate about education and community building
• A team player with a proactive and positive approach

 About the Trust

The Saint John Southworth Catholic Academy Trust is a growing family of Catholic schools (primary, secondary and post-16), a registered charity and a trading company committed to providing an outstanding education rooted in faith, aspiration and service.

Our Shared Services Team provides high-quality professional and operational support across the Trust, enabling schools to focus on teaching, learning and pastoral care.

What We Offer

• A supportive and collaborative working environment
• Opportunities for training and development to help you grow in your career
• The chance to contribute to a trust committed to delivering high-quality education and supporting staff wellbeing
• Hybrid working during school holidays
• Access to the Local Government Pension Scheme and generous holiday entitlement

 How to Apply

For further details on the role, please view the Job Description and Person Specification or visit our website to find out more about us.

To apply for this role, please complete the application forms available on our Vacancies webpage.

Closing Date: 5pm on 21st May 2026

Shortlisting Date: 22nd May 2026

Interviews: Week commencing 1st June 2026

The Saint John Southworth Catholic Academy Trust is committed to safeguarding and promoting the welfare of young people. All roles are subject to satisfactory vetting, including an Enhanced DBS check with Children’s Barred List.

This post is exempt from the Rehabilitation of Offenders Act (ROA) 1974. The amendments to the ROA 1974 (Exceptions Order 1975, (amended 2013 and 2020)) provide that when applying for certain jobs, certain spent convictions and cautions are protected and they do not need to be disclosed to employers. If they are disclosed, employers cannot take them into account. Guidance about whether a conviction or caution should be disclosed can be found on the Ministry of Justice website and further information about filtering offences can be found in DBS filtering guide.

Join us in our mission to cultivate an educational environment that inspires growth, respect and academic achievement!

JOB PURPOSE 

As an Employment Coach, you will be part of a dedicated team supporting people accessing our services to move towards their employment, education, training and volunteering goals. You will manage a caseload and provide tailored one-to-one support, working with service users to build their skills and confidence, and support them into employment using a strengths-based approach. The role also involves supporting group activities and workshops that help clients take positive steps towards employment. In addition, you will develop and maintain strong relationships with a range of partner organisations that offer employment, education and training opportunities. Through meaningful engagement and guidance, you will support clients to identify opportunities that align with their goals and help them progress towards sustainable employment. 

MAIN TASKS 

• To provide a safe, inclusive and welcoming service for those who are seeking to gain employment opportunities, including exploring goals and available support. 

• To assess and support a one-to-one caseload of clients to develop and review tailored self-development plans, with clear actions that encourage personal responsibility, ambition, and progression towards employment through suitable opportunities and meaningful activities. 

• To support clients with job searches and career development through CV writing, job applications and interview preparation. 

• To encourage ambition and positivity using a strengths-based approach, while working with clients to understand their individual support needs and support progression into employment. 

• To undertake employer engagement activities and support the planning and delivery of job fairs and workshops. 

• To participate in Employment, Training and Volunteering drop-in services and events to allow varied points of access for clients to engage with support, including at the Passage Resource Centre, at Passage accommodation projects and with external partners. 

• To build and maintain a strong network of referral partners and apprenticeship pathways, ensuring the service is accessible to individuals who would benefit from it 

• To build and maintain positive relationships with employment, training and volunteering organisations and partners, including attending off-site networking events 

• To have an understanding of the Universal Credit system and the relationship between employment and benefits, and to encourage clients to seek specialist advice where appropriate to support positive outcomes. 

• In partnership with Fundraising colleagues, develop and implement opportunities for our corporate partners to deliver training or get involved in volunteering.

• To work with the Lived Experience Project Manager to ensure we provide opportunities for clients to get involved in the shaping of the service to further develop the project appropriately. 

• To deliver client work and workshops in line with defined Key Performance Indicators and ensure accurate data inputting on our In-Form database in a timely fashion and produce data for reports as requested.

• To participate in weekly client reception shifts alongside the wider Community Services Team. 

GENERAL RESPONSIBILITIES 

• In conjunction with your Line Manager to continuously develop the role to ensure that all tasks are being undertaken in an effective and appropriate manner which meets the strategic aims and objectives of The Passage. 

• To participate in internal/external meetings as required, and attend training events, conferences and other functions as necessary. 

• To participate in regular supervision, case managements and annual appraisal, and help in identifying your own job-related development and training needs. 

• To ensure that all The Passage policies and procedures are being adhered to. 

• To contribute to the effective implementation of The Passage’s Equity, Diversity and Inclusion Policy as it affects both The Passage and its work with vulnerable adults. 

• To at all times undertake your role in a professional manner maintaining a high-quality standard of work, and to always work in accordance with the aims, values and ethos of The Passage1.

• Undertake any other duties that may be required which are commensurate with the role or organisational requirements. 

Note: The details contained in this Job Description summarise the main expectations of the role at the date it was prepared. It should be understood that the nature of individual roles will evolve and change as service, service users and commissioner needs change. Consequently, The Passage will review and revise this Job Description as required in consultation with post holders. 

This person specification sets out the essential abilities and qualities that will be used in the selection criteria for the post. When completing your application form, please address criteria E1 to E6 and K1 to K3 demonstrating your experience and knowledge and give evidence of your experience and abilities. 

______________________________________________________________________ 

EXPERIENCE 

E1 Experience of working in a similar post, either a paid or voluntary capacity, supporting disadvantaged groups to secure employment. 

E2 Experience in supporting individuals to identify their strengths, set personal goals, and take steps towards securing and sustaining employment. 

E3 Experience of managing a complex caseload and working within an evidence-based practice framework to meet targets and Key Performance Indicators. 

E4 Experience of supporting or participating in recruitment opportunities, job fairs and employment events 

E5  Experience of working with a diverse range of partner organisations to achieve positive outcomes. 

E6  Experience of working with databases and recording systems to evidence your work (training will be provided). 

KNOWLEDGE 

K1 Knowledge of Universal Credit and welfare benefits, and the implications when getting back into employment 

K2 Knowledge of initiatives surrounding homelessness and employment 

K3  Knowledge of how to influence and practice positive engagement 

K4  Knowledge of how to support and provide guidance to individuals and how to draw up a personalised development plan 

K5 Knowledge of ways of working with partners to add value and capacity to a service 

Barnardo's is seeking an empathetic and child led individual who can work within a dynamic and fast-paced environment using their strong organisational, communication and time management skills to support children in the secure estate.

This part-time position (Independent Children's Rights and Advocacy Worker – Project Worker 2) is based within HMYOI Werrington, which accommodates children aged between 15-18 years, who are in custody, either sentenced or on remand.  Barnardo's refers to Young Offender Institutions (YOI) and Secure Training Centres (STC) as the ‘Secure Estate'.

Barnardo's is commissioned by the Ministry of Justice (MoJ) to provide an Independent Children's Rights and Advocacy (ICRAS) Service to children accommodated in a secure setting. The service is known to children as Barnardo's: Your Rights, Your Voice, and currently works within  four Young Offender Institutes,  one Secure Training Centre.  The ICRAS service is child led and independent of the secure estate; our service is delivered within HMYOI Werrington to ensure children can freely access support for a range of issues linked to their needs, rights & experiences of custody, resettlement, and safeguarding.  As such this is a child-facing service, and at times involves lone working in the establishments, so we are seeking someone who can see the child, not the offence.

We hold ‘voice' at the heart of all we do, therefore we feel the role is best described by someone who is currently working in this sector: “The role is a Children's Rights and Advocacy role, which means it is our job to empower the children we work with and help them to understand that what they think, what they feel and what they want, really matters. We can speak on behalf of children to ensure their voice is heard and we also have the opportunity to help them to find the tools and confidence to raise their voices for themselves.  Advocacy and Children's Rights support is particularly crucial in the secure estate because children are away from home, family and natural advocates, and also because children in secure estate are some of the most vulnerable children in society; they have often faced considerable adversity, disadvantage and discrimination prior to arriving into custody and they might not, therefore, be equipped with the skills needed to articulate their concerns. Through the work you do with a child such as  simply helping them make contact with friends or family on the outside, to helping them with concerns they may have in relation todiscrimination, resettlement or safeguarding issues, you  may be the one person telling them that  they matter for the very first time.”

The position (Independant Children's Rights and Advocacy Worker – Project Worker 2) is line managed by a Team Manager, reporting to an off-site manager. The post holder will need to be able to work autonomously, working to the requirements of the contract and the regime of the establishment. The secure estate is a highly structured environment; as a Barnardo's service we deliver independent advocacy and support for a range of issues, whilst still having to follow and adhere to this structure.

This role includes lone working in this challenging secure environment. It is, therefore, critical that the successful candidate can follow guidance and policy and is able to take proactive and individual responsibility to understand and access the service support mechanisms.  This role requires the worker to be onsite for their contracted hours, working remotely only for occasional training or meetings. The advocacy team work on a rota system with set hours each week, which includes weekends and bank holidays. Applicants should also be aware, that due to the nature of working within the secure estate, the vetting and induction process can take several months to complete.

When completing your application please refer to your skills, knowledge and experience in relation to the Additional Information, Person Specification and Job Description document. This should be done with an understanding of the context of the service described, including advocacy and safeguarding.  

This is a part-time vacancy with 18.5 hours available per week.

Please note due to the high volume of applications for some posts, this advert might close before the displayed closing date. We recommend that you apply for this role as soon as possible.

Operations Specialist Opportunity:

We are seeking an experienced operations specialist with excellent IT knowledge to deliver a fixed-term internal operations project which will focus on a number of project outputs related to reviewing, updating and embedding key organisational policies, procedures, systems and training to support the smooth running of our operations, including a focus on CRM, IT, data protection and procurement.

Background and purpose:

Stronger Together is an impact driven, not for profit organisation providing businesses with practical training, resources, business services and collaborative programmes to create a world where all workers are recruited responsibly and have fair work free from exploitation. Read more about our story on our About Us page.

Project Outputs:

The intended project outputs include the following- Appx. 35 days are available to deliver these project outputs over a minimum of 16 weeks (2/2.5 days per week) to ensure wider capacity to review outputs and embed with the team, and a maximum of 20 weeks.

Review and update of IT security and user guideReview of Data protection and GDPR policy and processesReview and update of Organisational policies and processes, e.g. Anti-Bribery and Corruption Policy; Health and Safety Policy; Environmental/Sustainability Policy; Supplier Code of ConductReview of training/free places admin management process and recommendations for efficiency improvements (considering process and technology systems)Operational team support on our ACT CRM systemReview of storage monitoring and SharePoint/OneDrive systems and processComparison Eventbrite/alternative ticketing systemsAnnual insurance reviewDevelopment and delivery of training for team on various systems, policies and processes as per aboveDevelopment of concise brief with recommendations for ongoing management, maintenance and team training on the above.Ad-hoc projects as capacity and company prioritisation allows

Person Specification

Who you are:

• An experienced operations professional with strong experience working in/with SMEs, preferably in the not-for-profit sector, in reviewing and maintaining robust operations systems, incl. data protection, IT security, governance, business continuity, procurement and supplier management and CRM, with excellent IT knowledge
• A great solutions-focused organiser, with the ability to set and meet targets and deadlines, and to hold others accountable to those
• Comfortable in a multi-disciplined role with varied projects running concurrently
• A motivated and enthusiastic person, able to work independently and with remote colleagues/stakeholders
• A confident trainer, motivated by delivering internal training to build colleague knowledge and skills
• UK-based with eligibility to work in the UK

To view the full Person Specification click here

What we can offer you:

• A fixed term (4-5 months), part-time (0.4-0.5 FTE) employment contract, salary band £38,697 – £50,596 gross annually for full-time, for this role pro rata equivalent, or: consultancy contract for 35 days over a minimum of 16 weeks to max. 16 weeks; starting date in June or July 2026
• Being part of an innovative and exciting not for profit organisation
• A friendly global team which is passionate about and committed to fair work, responsible recruitment and systemic change
• UK home-based, with regular online meetings.

Application process:

Details: Closing date: Wed 20th May 2026 | Interviews: w/c 1st June 2026 | Starting date: June/July 2026

To apply: Please visit our website.

Are you committed to supporting rough sleepers in finding their way back to stability? As a Reconnection Worker, you will play a vital role in helping individuals temporarily placed in the South-East London sub-region reconnect with their local area and access the services they need to resettle successfully. 

We're growing our amazing team and looking to recruit another fabulous person staff who wants to work alongside people as they reconnect with their pathway out of homelessness.

The Organisation

The 999 Club is a dynamic local charity in Deptford working to end homelessness, one person at a time. If you share our desire to encourage and support people to take personal responsibility for making positive changes in their lives and you want to be part of a service providing opportunities, developing talents and helping to build confidence and self-esteem then come and work with us.

The Reconnection Team

Working alongside the Sub Regional Rough Sleeping Team as part of an evolving pilot scheme the Reconnection Team work with people who are rough sleeping or placed in temporary ‘off the street’ accommodation by Outreach Workers across six London boroughs. Providing information, advocacy and practical, person-centred support they empower clients to take the necessary steps toward resettlement, enabling them to reconnect with their local area and access the services they need to resettle successfully.

The Role

The role involves working both independently and collaboratively as part of a team, ensuring the effective delivery of services tailored to each individual’s circumstances. Based at the 999 Club but travelling throughout Southeast London, you’ll work with a dynamic team dedicated to ending homelessness and making a tangible difference in people’s lives

This role is part of a pilot scheme being run by the Southeast London Sub-Regional Rough Sleeping Coordinator and provides the opportunity to work in different settings alongside teams from several other organisations from the third sector as well as voluntary and statutory services.

Who We’re Looking For

We’re looking for people who like people, who care about doing a good job and want to be part of a dynamic team, providing the best service possible. We want team members with common sense, who are assertive, compassionate, have a sense of humour, a no- nonsense, positive attitude and are looking to make a difference in their community.

Why You Should Apply

This is a really exciting opportunity to join the team as we evolve service delivery, creating clear pathways for people who have different journeys to travel out of homelessness.  If you’re passionate about empowering individuals and have the skills to navigate complex situations with compassion and professionalism, we want to hear from you.

In return we can offer the opportunity to work with a fantastic, inclusive, empowering and respectful team, making a difference to people’s lives.

The post is for an initial period of 12 months working full time, 37.5 hours, Monday to Friday. Start and finish times are flexible, 08:00h-18:00h with core hours between 10:00h-16:00h.

Closing Date 18th May 2026

Interview Date Tuesday 02nd June 2026 - interviews will be in person, on site.

We see first-hand the power of family to shape lives, for better or worse, so we speak up for the

importance of family in national and local policymaking, amplify family voices and represent the changing needs of families in the UK today.

This is an exciting opportunity for a Support Worker to join our friendly team and help support the continued work of our LifeSkills Plus team. You will provide intensive support to adults with complex needs who are further away from employment or training by using a strength-based approach, ensuring those accessing the programme receive appropriate practical and emotional support by visiting them at home or in the community.

The LifeSkills programme supports individuals and families to build their confidence, social networks, financial and employability skills. The LifeSkills Support Worker will work closely with the linked LifeSkills programme, entitled LifeSkills Open.

About Us 

Birmingham and Solihull Women’s Aid have for over 45 years supported women and children with services around domestic violence and abuse. Could you be a part of our team as we continue our mission to end domestic violence and abuse? 

The region’s leading charity in tackling violence against women and girls, BSWA offers a helpline, webchat, drop in and and community support as well as emergency accommodation in six refuges across the area.

Projects supports women in the criminal justice system, in healthcare settings, and throughout the community, offering support to women and children experiencing domestic violence. Alongside this, we also have staff offering training and consultancy to businesses and health and social care professionals alike, raising awareness on gender based violence issues.

We seek like-minded women to join our enthusiastic team of workers, all of us passionate about the vital and valuable work we do to support women and children who have experienced domestic abuse, and tackling the wider issues of violence against women and girls. 

Key Responsibilities - 

To assist the refuge manager in the day-to-day running of the refuge, developing and delivering a front line service offering support, advice and guidance to women and their children living in the refuge.

Experience Required -

Providing practical and emotional support to women and children affected by domestic violence 

Offering advice and information and advocating for service users on a range of issues including homelessness, benefits, legal, social welfare issues etc. 

Developing and maintaining effective working relationships with external agencies 

Working within safeguarding guidelines to protect and promote the well-being of children and vulnerable adults 

Benefits

• 31 days annual leave (excluding bank holidays) 

• Up to 6% matched pension contribution 

• Free access to Employee Assistance Programme 

• Life Assurance scheme while in employment (a lump sum of 4 times salary) 

• Cycle to Work scheme 

• Health Cash Plan scheme available to all employees from day one 

• Successful candidates may have the opportunity to work under hybrid working arrangements, subject to the role and to the terms of our Hybrid Working Policy 

BSWA is a Disability Confident Employer. We want everyone to have equal chance at being considered for our jobs. Should you be unable to submit your application online and would prefer an alternative method, or you are experiencing another barrier to completing your application, please contact us via our website.

These posts are covered by a Genuine Occupational Requirement (Schedule 9; Equality Act 2010) and women only need apply.

The closing date for receipt of completed applications is at 12 noon on Wednesday 6th May. Interviews will take place weeks commencing 18th May.