Support jobs

Direct Marketing Officer

Role Overview
The Talent Set are delighted to partner with an amazing charity on a fantastic Direct Marketing Officer role lasting 3 months . This position involves developing and executing targeted marketing strategies to engage and grow supporter bases, contributing to the organisation’s fundraising and awareness objectives.

Key Responsibilities

• Design and implement direct marketing campaigns across various channels, including mail, email, and digital platforms.
• Analyse supporter data to personalise communications and optimise engagement.
• Monitor campaign performance, producing reports to inform future strategies.
• Collaborate with internal teams to align marketing activities with organisational goals.
• Manage budgets and timelines effectively to ensure timely delivery of campaigns.
• Maintain supporter databases, ensuring data accuracy and compliance with data protection regulations.
• Identify opportunities to increase supporter retention and acquisition through innovative marketing approaches.

Person Specification

• Proven experience in direct marketing, preferably within the charity or nonprofit sector.
• Strong analytical skills and experience using supporter or customer data to inform marketing strategies.
• Excellent written communication skills, with the ability to craft compelling messages.
• Ability to plan and manage multiple projects effectively.
• Competent in using digital marketing tools, email platforms, and CRM systems.
• A collaborative approach, with the ability to work well with diverse teams.
• Attention to detail and organisational skills ensuring accuracy and adherence to deadlines.

What’s on Offer
Day rate: £132.29 : £114.07 + £18.31 daily holiday (yearly salary equivalent: £28,000)

How to Apply
To apply, please submit your CV demonstrating your suitability for this role by clicking the 'apply now' button (please do not apply via email). We aim to get back to all successful candidates within 48 working hours.

Commitment to Diversity
The Talent Set are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, religion or belief, sex, sexual orientation, gender reassignment, marriage and civil partnership, pregnancy and maternity, disability, or age. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.

Do you believe everyone deserves the opportunity to learn, grow, and rebuild their future?

We’re looking for a compassionate Learning & Skills Coordinator to join our grassroots charity in Greenwich, South East London where you can play a vital role in helping people experiencing homelessness develop confidence, gain new skills, and access opportunities through education, training and employment.

The Learning and Skills Coordinator will lead the development and delivery of clear, structured pathways into education, training, volunteering, work placements and employment for guests accessing GHP services. The role will work directly with guests to identify aspirations, remove barriers, and support progression into meaningful opportunities that enhance wellbeing, independence and long‑term stability.

Policy Engagement Manager - 12-month Fixed Term Contract

At The National Lottery Community Fund we are passionate about strengthening communities and improving lives.  We are driven by our strategy, ‘It starts with community’ and its four community-led missions, as well as our equity-based approach to tackling poverty, discrimination and disadvantage.

To help us in supporting communities in Scotland, we are now looking for a motivated Policy Engagement Manager with a strong understanding of the social policy context in Scotland, and the environment in which our grantholders operate. You will play a key role in shaping and strengthening our engagement with government, voluntary and community sector organisations, and funding partners. Working closely with the Head of Policy Engagement in Scotland, you will help build influential relationships, provide strategic policy insight, and ensure that the experiences of communities inform our funding and development priorities. You will play a key role in enabling the Fund to use our insight, position and influence in Scotland to celebrate and promote the power and expertise of communities.

Key Responsibilities

As Policy Engagement Manager, you will be an excellent relationship-builder with a strong understanding of the voluntary, community and social enterprise sector. You will be comfortable working across complex stakeholder environments and translating policy developments into practical insight, including providing insight and policy context to inform medium and long-term funding initiatives across the UK.

You will develop a thorough understanding of the policy environment relating to our four community-led missions and our commitment to addressing poverty, discrimination and disadvantage through an equity-based approach. 

You will maintain a broad understanding of the policy and social context in which our grantholders operate, convening grantholders and stakeholders to explore shared challenges and opportunities. We’re looking for someone who is values-driven, passionate about the Fund’s purpose and deeply committed to equity, diversity and inclusion. We invite you to join our team and contribute your skills and experience to creating lasting change for communities and society.

Regular travel around Scotland is expected, as well as some travel to other parts of the UK to connect with colleagues.  We offer a flexible and supportive working environment and an excellent all-round benefits package.

Interview Details

Date: 17th September 2026

Format: In Person

Location: Glasgow -  We have a hybrid approach to working.

We will be hosting a briefing session  on Wednesday 26th August at 1 pm. This is a great opportunity to learn more about the role, gain insight into the team and key responsibilities, and ask any questions you may have. To register or ask any questions please email the recruitment team.

How to apply:

Upload your CV in word format and write a supporting statement (1000 words) with the following criteria, we will use this to score your application.

Essential Criteria

• Experience of engaging with government, public sector, VCSE or funding stakeholders.
• A strong grasp and knowledge of the policy environment and the developing issues and themes relevant to our Missions and grantholders in Scotland.
• Experience of analysing and interpreting policy and political developments.
• Demonstrable strategic influencing skills.
• Strong communication including written communication and facilitation skills, with the ability to engage diverse audiences.
• Ability to work collaboratively across teams and contribute to strategic planning and development.
• Understanding of the use of digital tools and systems to manage relationships, share information and support policy development.
• Experience of project management

Equity, Diversity and Inclusion

Communities in the UK come in all shapes and sizes. National Lottery funding is for everyone – therefore, we are committed to equity, diversity and inclusion and we work hard to ensure our funding reaches where it is needed.  

We also believe our people should represent the communities, organisations and individuals we work with. That’s why The National Lottery Community Fund is committed to being an inclusive employer and a great place to work. We recognise and celebrate the fact that our people come from diverse backgrounds. We positively welcome applications from people from ethnic minority backgrounds, people with disabilities or longstanding health conditions, people who are LGBTQ+, and people from different socio-economic and educational backgrounds, as well as people of all ages. 

As a Disability Confident Employer, we take a proactive approach in making reasonable adjustments, if needed, throughout the recruitment process and during employment. (This can be related to a physical and mental health condition.) 

The Philanthropy Lead will build and deliver a high-performing high-value fundraising programme, focused on pipeline development, strategic relationship progression and long-term supporter value. This is a strategic and hands-on role, requiring a confident fundraiser who can identify, qualify, cultivate and close gifts and funding propositions.

Working closely with senior leaders, prospect research, trustees and a dedicated philanthropy subgroup, the role will unlock networks, develop compelling propositions and create meaningful engagement opportunities that inspire transformational support for hospice care.

This post plays a critical role in strengthening the hospice’s financial sustainability and enabling outstanding care for patients and families across the local community.

When applying please ensure the criteria questions below are covered.

• Please briefly describe your direct experience of securing five-six figure philanthropic gifts from major donors, trusts, or high net worth individuals?
• This role requires someone who can independently manage a live pipeline, build senior stakeholder relationships, and confidently make funding asks within the first few months please explain why you feel ready to do this?

Programme Lead | Lead High-Impact STEM Programmes Across the South of England

Shape the future workforce. Lead inspiring STEM programmes. Build partnerships that change young lives.

Are you an experienced Programme Lead, Education Programme Manager or Youth Programme Manager looking for an opportunity to deliver meaningful impact at scale?

EDT is entering an exciting period of transformation and growth. We are looking for a passionate and motivated Programme Lead to oversee the delivery of high-quality STEM and STEAM programmes across the South of England, helping thousands of young people discover future career opportunities and achieve their potential. As a Programme Lead, you will combine programme delivery, stakeholder engagement, operational leadership and educational innovation to create exceptional experiences for schools, students, volunteers and industry partners.

Why Join EDT?

Passionate about creating equitable access to STEM careers

Dynamic in our response to a changing world

Collaborative with industry, educators and communities

Respectful of young people's potential and lived experiences

At EDT, purpose comes first. Every programme you lead helps young people build confidence, skills and aspirations while improving social mobility and widening access to future careers.

What You'll Be Doing

• Manage programme operations, logistics, performance tracking and regional delivery activity
• Build strong relationships with schools, colleges, partners, volunteers and stakeholders
• Coordinate sessional teams and support outstanding learner experiences across multiple locations
• Monitor KPIs, analyse programme data and produce impact reports for stakeholders and funders

For full responsibilities, skills and person specification, please refer to the attached Job Description.

What We're Looking For

• Experience delivering education, outreach, STEM, youth or community programmes across multiple sites or regions
• Strong programme management and project delivery experience
• Experience managing stakeholders, volunteers, educators or delivery teams
• Ability to analyse performance data, monitor KPIs and produce reports
• Excellent communication and presentation skills
• Passion for education, STEM engagement and improving outcomes for young people
• Strong organisational skills with the ability to manage multiple priorities
• Full driving licence and willingness to travel throughout the region

What's In It For You?

• Competitive salary from £29,300 to £37,600 dependant on experience
• 25 days annual leave plus bank holidays
• Up to 10% employer pension contribution
• Life insurance worth three times annual salary
• Hybrid and flexible working
• Wellbeing support
• Opportunity to lead high-profile STEM programmes with national impact
• Career development within a respected education charity

Location

• Hybrid working
• Welwyn Garden City office base
• South of England coverage including London, Buckinghamshire, Bedfordshire, Hertfordshire and Essex
• Some travel across wider delivery regions, including parts of Wales
• Occasional overnight stays required

#ProgrammeLead #ProgrammeManager #EducationProgrammeManager #STEMProgrammeLead #STEMJobs #EducationJobs #ProjectManager #YouthProgrammes #OutreachManager #EducationCharity #ProgrammeDelivery #StakeholderManagement #PartnershipsManager #CommunityEngagement #STEAMEducation #EducationLeadership #ProgrammeOperations #HybridJobs #SouthEastJobs #LondonJobs #ProgrammeLeadJobs #ProgrammeLead #ProgrammeLead #STEMProgrammeLead #EducationProgrammeManager #ProgrammeManagerJobs #YouthEngagement #CareersInEducation

Join EDT as a Programme Lead and help inspire the next generation through world-class STEM experiences, meaningful partnerships and innovative educational programmes

We're looking for an experienced money advice professional who is passionate about making a real difference to people's lives. You will have a minimum of two years' experience delivering money and debt advice, with the ability to support, motivate and develop others. Whether you're an experienced Team Leader or ready to take the next step in your career, you'll be committed to delivering high quality, person-centred services and achieving the best outcomes for clients. This role is about more than managing performance. It's about leading by example, supporting people experiencing financial hardship, poor mental or physical health, trauma, disability, homelessness or digital exclusion, and helping your team deliver flexible, relationship-based support. We're looking for someone who is compassionate, resilient, organised and solution-focused, with excellent communication skills and a collaborative leadership style, committed to continuous improvement and helping people build long-term financial resilience. 

This role forms part of the Exeter Crisis & Resilience Fund partnership, delivered by Navigate, Churches Housing Action Team (CHAT) and Encompass Southwest – the collaboration is known as Wis£rmoney. Together, we provide a seamless service that supports residents from immediate financial crisis through to long-term resilience. Our partnership combines specialist money and debt advice, welfare benefits advice, housing support, homelessness prevention, trauma-informed practice and financial education to provide holistic support for people experiencing financial hardship. Rather than asking people to navigate multiple services, we work together to ensure they receive the right support at the right time, through a coordinated 'No Wrong Door' approach. 

The Crisis & Resilience Fund Team Leader will lead the delivery of the Exeter Crisis & Resilience Service, providing operational leadership to a multidisciplinary team delivering high-quality, person-centred support to residents experiencing financial hardship, crisis and multiple disadvantage. The postholder will line manage Navigate's Client Liaison Officers and the Money Advice Caseworkers employed by partners Churches Housing Action Team (CHAT) and Encompass Southwest to ensure a seamless, coordinated service that supports individuals from immediate financial crisis through to long term resilience. As Navigate's operational lead for the contract, the Team Leader will foster strong partnership working, maintain effective communication across organisations and ensure clients experience a consistent 'No Wrong Door' approach. Alongside leadership responsibilities, the postholder will manage a small caseload of complex clients, delivering FCA-regulated debt advice, welfare benefits advice, advocacy and holistic financial resilience support. They will provide guidance and oversight for complex casework, ensuring clients receive timely, flexible interventions tailored to their individual circumstances.

The Team Leader will champion Wis£rmoney’s relationship-based, trauma-informed approach, recognising that financial hardship rarely exists in isolation. By supporting staff to build trusted relationships with clients, remove barriers to engagement and address the wider issues affecting financial wellbeing, the role will help residents achieve sustainable financial stability, independence and resilience. The postholder will also be responsible for ensuring the service meets all contractual, regulatory and quality requirements, monitoring performance, driving continuous improvement and embedding innovative ways of working that enhance client outcomes while maintaining the personalised support that is central to the service model.

Key Responsibilities

Leadership and Service Management

• Lead Wis£rmoney's delivery of the Exeter Crisis & Resilience Fund service, ensuring a high-quality, person-centred service that reflects the partnership's shared values and objectives.
• Line manage and support Client Liaison Officers (2) and Money Advice Caseworkers (2), providing regular supervision, reflective practice, coaching and annual appraisals.
• Promote a positive, supportive team culture that prioritises staff wellbeing, continuous learning and high-quality client outcomes.
• Provide guidance and support on complex casework, safeguarding concerns and risk management.
• Lead by example, demonstrating relationship-based, trauma-informed approach to supporting people experiencing financial hardship.

Specialist Casework

• Manage a small caseload of clients with complex financial circumstances requiring specialist intervention.
• Deliver FCA-regulated debt advice, welfare benefits advice, budgeting support, income maximisation and advocacy.
• Develop personalised support plans that address both immediate financial crisis and longer-term resilience.
• Negotiate with creditors, landlords, utility providers and statutory agencies to achieve the best possible outcomes for clients.
• Support clients to access appropriate debt solutions, including Debt Relief Orders and bankruptcy where appropriate. 

Quality Assurance and Compliance

• Ensure all advice delivered by Wis£rmoney meets FCA requirements, Advice Quality Standard expectations and organisational policies.
• Carry out regular case reviews, file audits and quality assurance checks to maintain consistently high standards.
• Ensure accurate and timely recording of casework using AdvicePro and associated digital systems.
• Promote excellent information governance, GDPR compliance and safeguarding practice throughout the service.
• Support preparation for contract monitoring, audits and quality inspections.

Partnership Working

• Act as Navigate's operational lead within the Exeter Crisis & Resilience Fund partnership.
• Work collaboratively with Churches Housing Action Team, Encompass Southwest, Exeter City Council and other partner organisations to deliver a coordinated 'No Wrong Door' service.
• Build strong relationships with local agencies to improve referral pathways and client outcomes.
• Represent Wis£rmoney at partnership meetings, operational groups and multi-agency forums.
• Support collaborative problem-solving and contribute to the ongoing development of the partnership.

Service Delivery and Performance

• Ensure timely allocation of referrals according to client need, complexity and risk.
• Maintain oversight of client journeys, ensuring seamless transitions from crisis intervention to longer term resilience support.
• Monitor performance against contractual targets, quality standards and key performance indicators.
• Contribute to contract monitoring reports and evaluation, ensuring outcomes and impact are accurately recorded.
• Identify emerging trends, unmet need and opportunities to improve service delivery.

Outreach, Innovation and Continuous Improvement

• Promote innovative approaches that improve accessibility, efficiency and client outcomes while maintaining personalised support.
• Support the implementation of new systems, digital technologies and service improvements across the partnership.
• Encourage reflective practice and continuous improvement, identifying opportunities to strengthen processes and remove barriers for clients.
• Keep up to date with changes in legislation, regulation and best practice relating to money advice, welfare benefits and financial inclusion.

Safeguarding and Risk Management

• Ensure safeguarding policies and procedures are fully implemented across the service.
• Provide advice and escalation support for safeguarding concerns and high-risk cases.
• Promote safe working practices for staff delivering home visits, outreach and community-based support.
• Foster a culture where safeguarding, professional curiosity and client wellbeing underpin every aspect of service delivery.

At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Team Leader to play a pivotal role in our IPS Service in Camden.

Sounds great, what will I be doing?

The Team Leader will provide operational leadership for a team of Employment Specialists delivering an Individual Placement and Support (IPS) service for people with severe mental illness and complex mental health needs. The role is responsible for managing team performance, ensuring service quality, meeting contractual and IPS fidelity standards, and supporting staff through supervision, coaching, mentoring and training. The post holder will oversee caseload management, monitor assessments and support plans, coordinate employer engagement activities, and maintain strong working relationships with NHS partners, commissioners and community stakeholders. They will also hold a small caseload when required, ensuring service users receive personalised, recovery-focused support to obtain and sustain competitive employment, while contributing to service development, compliance, reporting and continuous improvement. 

What do I need to bring with me?

You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.

The successful candidate will have significant experience in IPS, employment support or related services, together with proven experience leading and developing teams in a target-driven environment. They will possess strong coaching, performance management and decision-making skills, with the ability to monitor service quality, analyse performance data and implement improvements. Excellent communication and stakeholder engagement skills are essential, along with the ability to build effective partnerships with mental health services, employers and external agencies. The candidate will be highly organised, able to manage competing priorities, and committed to promoting recovery-focused, strengths-based and person-centred approaches. Strong IT skills, an understanding of data protection and safeguarding requirements, and a genuine belief in the positive impact of employment on mental health and wellbeing are also required.

Interview Steps

Screening calls will be held on 17th September over Teams, with 1st stage in-person interviews w/c 21st September.

We keep our interview process simple, so you know exactly what to expect.

• Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
• Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.

Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.

Our commitment to Equality, Diversity, and Inclusion

Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.

We are a disability confident employer

Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.

Safeguarding Statement

Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.

Important Information for Candidates

If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.

We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.

YOUTH WORKER  

OASIS NORTH BRISTOL

HOURS: FULL TIME

CONTRACT: 12 MONTH FIXED TERM CONTRACT (WITH VIEW TO EXTEND)

SALARY: £28,369 per annum

We have an exciting opportunity for a Youth Worker to join Oasis North Bristol. Our Youth Worker will work with young people and families across the community to develop positive activities which promote a sense of belonging.

We’re looking for an individual who has a passion for supporting young people and developing community led activities. The role will involve supporting young people and families in our local Oasis academies but also in the wider community, inspiring and enabling local people to be an active voice and developer in their local area.

The successful post holder must have:

· Good standard of basic education, including English and Maths Level 2

· Experience of youth work either as a volunteer or professionally

· Experience of managing and working with volunteers

· Ability to build long lasting, positive relationships with both young people and adults

This is an exciting opportunity to be part of a growing national organisation, making a real difference to communities on a local level. As part of the package, Oasis offers:

· A pension scheme, currently offering 7% employer contribution

· A generous holiday allowance

· Working as part of a friendly, community-minded team of professionals

If you are interested in being part of this service, then please:

To apply, please send your CV and a Supporting Statement (no more than two A4 pages) 

Please expand on your CV to tell us about relevant skills, experience and qualification you have, that relate to the job description and person specification.

Completed applications should be returned by 9am Tuesday 8th September 2026.

Interviews will take place Thursday 17th September 2026.

The successful candidates must have the right to work in the UK.  Oasis cannot assist with sponsorship or visas. We actively encourage applications from people of all ethnic backgrounds and minority and underrepresented groups. 

If you require assistance or adjustments to overcome potential barriers during the recruitment process, please let us know.

Oasis is committed to making a difference to the lives of the communities it works in, and as such you must show a willingness to demonstrate commitment to the values and behaviours which flow from the Oasis ethos.  We are committed to safeguarding and promoting the welfare of children and young people. We expect all staff to share this commitment and to undergo appropriate checks, including enhanced DBS checks.

Oasis supports Equal Opportunities.  Registered Charity No. 1163889

The Gloucestershire Infrastructure Collaborative is seeking an experienced freelance Convenor to support an exciting partnership of nine Voluntary, Community and Social Enterprise (VCSE) organisations working together to strengthen the sector's role within Gloucestershire's health and wellbeing system.

This is a unique opportunity for an independent facilitator, connector and systems thinker who enjoys working in complexity across organisational boundaries, to build trusted relationships, strengthen collective leadership and help partnerships turn ambition into meaningful action.  The Convenor will build trust, psychological safety and shared purpose, helping the group develop collective leadership, navigate complexity, challenge and learning together.

The role is offered on a freelance basis until March 2028, with a fee of £25,000 inclusive of VAT available. We anticipate the work taking 2-3 days p.c.m. worked flexibly. A travel and expenses budget of up to £3,000 per annum has been allocated.

JOB OPPORTUNITY

Job title: Farm Skills and Wellbeing Lead. Based at Oasis City Farm – Southampton, Green Lane, Southampton SO16 9FQ

Hours: 32 hours per week Sunday, Monday, Tuesday and Thursday

Contract: Permanent

Salary: £22,470 per annum, 0.8FTE (£28,088 for 1FTE)

 Oasis City Farm - Southampton is a community focused registered charity. We provide a range of supportive, wellbeing boosting, and nature-based activities for our communities, which include young people and adult learners with disabilities.

We have an exciting opportunity to become a member of our farm leadership team as a Skills and Wellbeing Lead. You will lead the Skills and Wellbeing Programme at Oasis City Farm – Southampton, delivering high-quality sessions, therapeutic activities and workshops for adults and young people. With the aim of building knowledge, practical skills, confidence and wellbeing through animal care, gardening and nature-based learning. This will include leading our Adult day service; developing opportunities for farm users to gain qualifications; facilitating wellbeing workshops and provision that build mental health wellbeing; working with the community lead to develop our volunteer and work placement programme; work alongside our garden assistant to lead on our garden project development, ensuring it is sustainable. This role includes line managing a team to enable the above strands of work to be sustainable and impactful for the wider community.

The role will contribute to the day-to-day operation of the farm, supporting animal care and site maintenance through these programmes and community activities in line with the Oasis ethos.

The successful applicant will need to demonstrate:

· Relevant qualifications or experience in animal management or outdoor learning.

· Relevant qualifications or experience in youth work, community-based projects or working with adults.

· The flexibility to work the days as advertised including school holidays. There may be occasional evenings but time of lieu would be given.

· Excellent verbal communication skills.

· IT literate

· Proven ability to work alongside others in projects that work with the public.

· Punctuality, reliability, and honesty.

· Ability to always evidence the Oasis ethos and values.

This is a unique opportunity for a friendly, hardworking and driven individual, who is looking to make a difference in a growing and community focused field of work. In return we offer:

· Flexible working practices which encourage innovation and fresh ideas.

· A supportive network and friendly team in a motivating working environment.

If you are interested, please send your CV and Supporting Statement.  In your supporting statement please address these questions:

1. Expand on your CV to explain how your skills and experience meets the Job Description.  Give specific examples.

2. What personal attributes does a person need to do well in this role? 

3. How do you see the Oasis ethos and 9 Habits being displayed in this role?

Applications will be looked at on a rolling basis with an invite to interview and a trial session in September.  We reserve the right to close the advert if we identify suitable candidates. To avoid disappointment, please submit your application as soon as possible.

We actively encourage applications from people of all ethnic backgrounds and minority and underrepresented groups. If you require any assistance to overcome potential barriers, please let us know. 

Applicants must be able to prove their right to work in the UK. Oasis is committed to making a difference to the lives of the communities it works in, and as such you must show a willingness to demonstrate commitment to the values and behaviours which flow from the Oasis ethos.  We are committed to safeguarding and promoting the welfare of children and young people. We expect all staff to share this commitment and to undergo appropriate checks, including enhanced DBS checks.

Oasis supports Equal Opportunities.  Registered Charity No. 1163889

Policy Engagement Manager - 12-month Fixed Term Contract

At The National Lottery Community Fund we are passionate about strengthening communities and improving lives.  We are driven by our strategy, ‘It starts with community’ and its four community-led missions, as well as our equity-based approach to tackling poverty, discrimination and disadvantage.

To help us in supporting our communities in Wales, we are now looking for a motivated Policy Engagement Manager with a strong understanding of the social policy context, and the environment in which our grantholders operate.  You will play a key role in shaping and strengthening our engagement with government, voluntary and community sector organisations, and funding partners. Working closely with the Head of Policy and Engagement in Wales, you will help build influential relationships, provide strategic policy insight, and ensure that the experiences of communities inform our funding and development priorities. You will play a key role in enabling the Fund to use our insight, position and influence in Wales to celebrate and promote the power and expertise of communities.

Key Responsibilities

As Policy Engagement Manager, you will be an excellent relationship-builder with a strong understanding of the voluntary, community and social enterprise sector. You will be comfortable working across complex stakeholder environments and translating policy developments into practical insight, including providing insight and policy context to inform medium and long-term funding initiatives across the UK.

You will develop a thorough understanding of the policy environment relating to our four community-led missions and our commitment to addressing poverty, discrimination and disadvantage through an equity-based approach. 

You will maintain a broad understanding of the political and social context in which our grantholders operate, convening grantholders and stakeholders to explore shared challenges and opportunities. We’re looking for someone who is values-driven, passionate about the Fund’s purpose and deeply committed to equity, diversity and inclusion. We invite you to join our team and contribute your skills and experience to creating lasting change for communities and society.

Regular travel around Wales is expected, as well as some travel to other parts of the UK to connect with colleagues.  We offer a flexible and supportive working environment and an excellent all-round benefits package.

The successful candidate must have an understanding of Welsh language legislation and the Welsh Language Standards of the Fund. Ability to communicate in Welsh is desirable.

Interview Details:

Date: 21 September 2026

Format: In Person

Location: Cardiff, Wales

Our office is in Cardiff, but we are flexible about location within Wales. We have a hybrid approach to working.

For an informal discussion about the role, please contact the recruitment team.

For any questions about the recruitment process, please email the recruitment team.

How to apply:

Upload your CV in word format and write a supporting statement (1000 words) with the following criteria, we will use this to score your application.

Essential criteria

• Experience of engaging with government, public sector, VCSE or funding stakeholders.
• A strong grasp and knowledge of the policy environment and the developing issues and themes relevant to our Missions and grantholders in Wales.
• Experience of analysing and interpreting policy and political developments.
• Demonstrable strategic influencing skills
• Strong communication and facilitation skills, with the ability to engage diverse audiences.
• Ability to work collaboratively across teams and contribute to strategic planning and development.
• Understanding of the use of digital tools and systems to manage relationships, share information and support policy development.
• Experience of project management

Equity, Diversity and Inclusion 

Communities in the UK come in all shapes and sizes. National Lottery funding is for everyone – therefore, we are committed to equity, diversity and inclusion and we work hard to ensure our funding reaches where it is needed.  

We also believe our people should represent the communities, organisations and individuals we work with. That’s why The National Lottery Community Fund is committed to being an inclusive employer and a great place to work. We recognise and celebrate the fact that our people come from diverse backgrounds. We positively welcome applications from people from ethnic minority backgrounds, people with disabilities or longstanding health conditions, people who are LGBTQ+, and people from different socio-economic and educational backgrounds, as well as people of all ages. 

As a Disability Confident Employer, we take a proactive approach in making reasonable adjustments, if needed, throughout the recruitment process and during employment. (This can be related to a physical and mental health condition.) 

Terms and Conditions

Job title: Advocate South London Women’s Hubs

Reports to: Programme Manager – South London Women’s Hubs

Direct reports: N/A 

Start date: TBC – subject to successful MOJ vetting

Salary: £31,173 per annum (inclusive of £3,990 Southeast weighting) 

Working hours: Full time – 35 hours per week 

Contract: Fixed Term until 31 March 2027 (with the possibility of extension, subject to funding)

Location: Across South London 
 

Job Purpose

To deliver high-quality, trauma-informed, independent advocacy for women in communities and in prisons, which focuses on early intervention, and holistic provision as part of a ‘whole system’ multi-agency response that looks to address the root causes of women’s offending. 

The primary purpose of this role is to provide in-depth, ongoing support to a caseload of women across the South London boroughs. 
 

Key Responsibility Areas

1. Provide high-quality, trauma-responsive advocacy and emotional and practical support to women in contact with, or at risk of being in contact with the criminal justice system

2. Development and maintenance of professional relations in prison and the community 

3. Ensure clear, timely and effective communication and record keeping 

4. Proactively seek to develop your personal and professional practice, and contribute to wider organisational development

5. Contribute to building a feminist leadership culture and positive working environment for Women in Prison 

Please download recruitment pack for the full job description

Job purpose: We are looking for a Clinical Lead to provide visible clinical leadership and assurance across Brake’s National Road Victim Service and wider organisational clinical practice, ensuring that services are safe, evidence-led, trauma-informed and consistently delivered.

The role will lead clinical governance and safeguarding development, strengthen quality assurance and risk management, provide specialist clinical and safeguarding guidance, and build workforce confidence through learning, reflective practice and professional development.

Working closely with leaders, managers and practitioners, the Clinical Lead will promote accountability for clinical standards, support consistent quality across regional teams and ensure learning from incidents, complaints, reviews and audits translates into service development.

The postholder will act as the lead for trauma-informed practice within NRVS and support the embedding of trauma-informed approaches across the wider organisation, ensuring practice reflects current evidence, professional standards and changes in the external landscape.

The role will support service resilience and operational improvement from a clinical perspective, including monitoring risks to safe service delivery, identifying opportunities to improve impact and efficiency, and helping ensure client outcomes are achieved before case closure.

The Clinical Lead will model continuous learning, professional curiosity, constructive challenge and evidence-led decision-making, supporting leaders and managers to lead their teams confidently through change.

Who we are: Brake is the national, acclaimed charity delivering the National Road Victim Service, a specialist, accredited, UK-wide support service for road victims, delivering case-managed care for anyone who has been bereaved or seriously injured in a road crash or who is supporting a road crash victim.

What we offer:

- A generous 35 days of annual leave (including bank holidays and 3-day shutdown period between Christmas and New Year, pro-rata for part-time working patterns)

- Birthday day off (taken any time)

- Enhanced sick pay and compassionate leave

- Death in service benefit

- Pension

- Employee Assistance Programme

- Flexible working

- A rewarding role with purpose

- Be part of a skilled, friendly team with an engaged Board of Trustees 

Who you are: You will be a credible, compassionate and accountable clinical leader with the professional confidence to provide visible assurance on clinical safety, safeguarding, quality and risk across NRVS.

You will combine strong clinical judgement, analytical thinking and constructive challenge with the ability to translate evidence, quality intelligence and learning from incidents, complaints, reviews and audits into practical service improvement.

You will be collaborative, values-driven and able to build confidence in others, supporting Regional Managers, caseworkers and senior leaders to apply safe, consistent, evidence-led and trauma-informed practice.

Specifically seeking candidates with:

· Credible clinical leadership, with the ability to provide assurance to senior leaders and the Board, promote accountability and influence safe, consistent practice across teams.

· Clear communication, influencing and relationship-building skills with practitioners, managers, executives, trustees and external stakeholders.

· Ability to provide specialist clinical and safeguarding advice on complex cases, while supporting others to make safe, proportionate and evidence-led decisions.

· Strong facilitation, training and reflective practice skills, with the ability to design and contribute to professional development for caseworkers and managers.

· Ability to analyse evidence, risk, quality intelligence, service outcomes and client journey information, and translate insight into improvements in impact, efficiency and service delivery.

· Strong organisational, analytical and report-writing skills, with the ability to manage complexity, maintain confidentiality and provide clear assurance on clinical safety and quality.

· Ability to support Regional Managers and senior leaders to lead teams confidently through change while maintaining safe, evidence-led and trauma-informed practice.

About us: At Brake, we are committed to creating a truly inclusive workplace where all colleagues feel valued, respected, and supported. We welcome applications from all backgrounds and life experiences, and particularly encourage candidates from the global majority, LGBTQIA+ community, and people with disabilities to apply.

We believe that diverse perspectives strengthen our work and enable us to deliver the best possible support to individuals and families affected by road trauma. As a proud Disability Confident employer, we don’t want you to ‘fit’ our culture, we want you to enrich it

If you are passionate about making a difference and share our vision for a world where no one is killed on our roads, we want to hear from you.

Not for traffic offenders: Due to the nature of our work we can't accept applications from traffic offenders. Candidates will be asked to disclose whether they have any unspent points on their licence at interview.

An enhanced DBS check is required due to the sensitive nature of our service.

Join us today and be part of the solution! 

Thames Rivers Trust (TRT) is part of The Rivers Trust movement. We focus on the promotion and delivery of an ecosystem-based approach to improving the River Thames, working with partners including Thames Water, The Rivers Trust, the Zoological Society of London (ZSL) and a network of Catchment Partnerships across the Thames Basin, to deliver an integrated approach to managing the river basin for people, biodiversity and the environment.

We are recruiting a Programme Manager to lead day-to-day delivery of the Water Company Partnership: a developing arrangement between TRT, The Rivers Trust, Thames Water and ZSL that works alongside and helps coordinate support for the 27 Catchment Partnerships of the Thames Basin. You will oversee delivery across all five of the Partnership's workstreams and be accountable to the Partnership Board for progress, combining day-to-day programme management with support to the Board's strategic oversight.

In practical terms, this role exists to help integrate Catchment Partnership hosts and partnership members with Thames Water's delivery programme, and to upskill those partnerships so they are equipped to plan, fund and deliver more on the ground themselves, building the same kind of productive relationships with other funders and partners too, not just Thames Water. It is a genuine opportunity to shape how a major water company and its environmental partners work together, and to help turn that partnership into real, measurable improvements for rivers and the wider environment across the Thames Basin.

Your responsibilities will span five workstreams:

● Governance: catchment partnership maturity and tiering, network structure and governance models

● Monitoring and Evaluation: river health scorecards, monitoring standards and evidence for investment decisions and Thames Water's PR29 submission

● Capability and Capacity, including CaPS: TRT's own Catchment Partnerships Support Programme, learning and development, and running the Thames Catchment Forum

● Catchment and Nature-based Solutions: supporting delivery of wetland, river restoration and storm overflow projects

● Blended Finance: developing environmental market mechanisms and diversified funding for Catchment Partnerships

You will also service the Partnership Board, coordinate quarterly reviews with individual catchment hosts, and act as TRT's key liaison with Thames Water, The Rivers Trust, ZSL and Catchment Partnerships across the region.

We're looking for someone with experience delivering environmental, catchment or nature-recovery programmes, strong partnership working and facilitation skills, and the ability to coordinate complex, multi-organisation programmes through influence rather than line management. Knowledge of the water sector, WINEP or AMP planning, nature-based solutions or blended finance would be an advantage, as would a project or programme management qualification.

Please note that we are interested in receiving and considering applications from candidates who may not tick every box. You may be just who we are looking for.

The details

Salary: £40,000–£42,000 per annum, dependent on experience

Hours: Full-time, 37.5 hours per week

Contract: Initially funded for one year, with planned funding for a further two years

Location: Thames Basin, home-based, with regular travel across catchments and to partner offices in London

Reports to: Chief Executive, Thames Rivers Trust

How to apply

Please send your CV and a covering letter, explaining why you're interested in the role and how you meet the person specification. More details in the full job description is available.

Closing date: 10pm, Sunday 30th August 2026

Interviews: Tuesday 8th and Wednesday 9th September 2026