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Page 11 of 22
Saint Helens, Merseyside (On-site)
£32,000 per year
Full-time
Temporary (12 months initially)
Job description

Specialist Housing Worker

Salary: £32,000 | Contract: Temporary, Full-time, 12 months with potential to extend | Location: St Helens

Are you passionate about supporting refugees and individuals with humanitarian protection status to build a secure future? YMCA St Helens is seeking a Specialist Housing Worker to provide person-centred, trauma-informed support and improve access to long-term accommodation. You’ll play a vital role in helping people transition to independent living as part of our Housing Support Team.

Key Responsibilities

  • Provide high-quality, person-centred housing support to refugees and those with humanitarian protection status
  • Assess housing needs and develop personal housing plans
  • Support clients to secure suitable and affordable housing and maintain tenancies
  • Advocate for clients’ housing needs and liaise with relevant agencies
  • Build strong relationships with landlords, agents, and stakeholders
  • Negotiate rehousing opportunities and work with local authorities on housing schemes
  • Maintain accurate records and produce reports for funders


About You
Essential:

  • Experience working with refugees or individuals with humanitarian protection status
  • Strong understanding of resettlement and integration challenges
  • Experience working with housing stakeholders and multi-disciplinary teams
  • Ability to manage a caseload and create detailed support plans
  • Excellent communication and advocacy skills
  • Knowledge of UK welfare benefits, housing rights, and immigration services
  • Cultural competence and commitment to equality and inclusion
  • Ability to work flexibly and independently, including outreach
  • Full driving licence and access to a car


Desirable:

  • Experience working with families and children
  • Experience delivering workshops or community events
  • Fluency in a relevant community language
  • Lived experience as a refugee or asylum seeker
  • Chartered Institute of Housing qualification


Why Join Us?

  • Make a real difference in the lives of refugees and vulnerable individuals
  • Be part of a supportive, values-driven team
  • Help shape innovative housing solutions in the community


Closing Date: 27th March 2026 at noon
Interviews: Week commencing 6th April 2026
Apply with your CV and covering letter

Application resources
Organisation
YMCA St Helens View profile Organisation type Registered Charity
Posted on: 06 March 2026
Closing date: 27 March 2026 at 12:00
Tags: Advice / Information, Advocacy, Customer Service, Housing, Delivery, Engagement / Outreach, Ethnic Minority / BAME, Homelessness, Mentoring / Coaching, Partnerships, Refugee / Immigration

The client requests no contact from agencies or media sales.