Welfare jobs
Age UK is recruiting for an Executive Assistant to the CEO and Chair to provide full high-level executive support to the CEO and Chair of Age UK, including diary management, handling correspondence and travel arrangements as well as providing full secretariat planning and support for the Senior Leadership Team (SLT) meetings and assisting with preparations for Age UK Board meetings, including away days.
Serving as the main point of contact for internal and external stakeholders in relation to both the CEO and the Chair of Age UK, the post holder is responsible for ensuring reliable administrative support and effective communication between the Chair, CEO, SLT and their stakeholders.
As a member of the Governance and Executive Support Team, you would play a key part in ensuring that information from SLT meetings flows through to others within the team so that they can effectively support the wider governance system of subcommittees, committees and the Age UK Board. You would also be expected to support and cover for the team as required.
This is a hybrid opportunity, a blend of homebased and office working. Our linked office for this role is in London (near Tower Hill). You will be expected to attend the office circa twice a month. Travel costs to the London office are not covered by the charity.
Closing date for applications - Sunday 29th March
Must haves:
The below competencies will be assessed at the indicated stage of the recruitment process: Application = A, Interview = I, Test = T, Presentation = P
Experience
* Previous experience as an Executive Assistant at a CEO/Director level - diary management, inbox management, travel and logistics planning, processing expenses etc. A, I, T
* Secretariat experience at a senior level - agenda planning, meeting organisation, minute-taking, managing action logs and supporting governance processes. A, I, T
* Experience of organising events. A
* Experience of maintaining electronic files and records and managing confidential material. I
* Previous experience of servicing a Board or committee is desirable. I
Skills and knowledge
* A high level of written English is essential A, T
* Highly organised, proactive and able to meet tight deadlines A, I
* Excellent attention to detail. T
* Excellent interpersonal and communication skills to work effectively with a range of colleagues including board members, external stakeholders, staff colleagues and peers. A, I, T
* Ability to maintain an appropriate balance among multiple priorities I
* Competency with current office technology including MS Teams, Microsoft 365 applications (including Co-Pilot or other AI tools), emails and calendars, and associated communication tools. A, I
* Understanding of charity governance frameworks and board-level protocols (desirable). I
Personal attributes
* Ability to handle confidential matters with discretion. A, I
* Confidence working across a complex organisation with multiple departments and the ability to build strong working relationships with stakeholders at all levels. A, I
* Ability to use initiative and judgement in dealing with urgent or sensitive situations without direct supervision. I
* Able to work both individually and as a team. I
What we offer in return
- Competitive salary, 26 days annual leave + bank holidays + annual leave purchase scheme
- Excellent pension scheme, life assurance, Health cashback plan and EAP
- Car Benefit Scheme, Cycle to Work Scheme and Season Ticket Loan
- Techscheme - buy any tech from Apple or Currys, up to £1000, and spread the cost over 12 months, interest free
- Blue Light Card Scheme
- You Did It Awards - recognition awards from £100-250
- Many additional benefits
Additional Information
Supporting statements and anonymisation
Candidates are expected to provide a supporting statement that explains how they meet the competencies annotated with an 'A' in the job description, to assess suitability for the position. Age UK acknowledges and accepts that AI may be used to support the application; we do expect candidates to personalise experience, knowledge and skills and failure to do so, may result in your application being rejected.
Please submit a Word version of your CV as it will be anonymised by our recruitment system when you apply for a role. Our system is unable to anonymise supporting statements and heavily formatted CVs. Please could you remove any personal information including your name before you upload to support our inclusive recruitment process. All equalities monitoring information is also anonymised and not shared with the hiring panel. Your name and address will only be known to us if invited for interview.
Equal opportunities & Disability Confident Scheme
Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. Age UK is a Disability Confident Scheme employer. Due to high numbers of applications received, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job.
Reasonable adjustments
Disabled job seekers can access reasonable adjustments at any stage of the recruitment process. All requests for reasonable adjustments are considered on a case-by-case basis, in collaboration with the disabled job seeker to best meet their needs, by contacting the Recruitment Team. Disability disclosures will be kept confidential and only shared on a need-to-know basis to support the implementation of adjustments. Disclosures will not be used to inform hiring decisions.
Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.
Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.
Age UK politely requests no contact from recruitment agencies or media sales. We do not accept speculative CVs from recruitment agencies nor accept the fees associated with them.
For a full list of benefits please visit our website.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Home Energy Advisor (Green Doctor)
Salary: £25,229 – £27,885 per annum (pro rata for part time)
Hours: Full-Time (37 hours per week) and Part-Time roles available
Location: Workington based – Redress Project – Will be expected to travel extensively to locations across West Cumbria and Carlisle.
About us
Groundwork works across the UK helping communities find practical solutions to the challenges they face. We provide training and create jobs, reduce energy use and waste, re-connect people with nature and transform whole neighbourhoods. Step by step we’ll go on changing places and changing lives until everywhere is vibrant and green, every community is strong enough to shape its own destiny and everyone can reach their potential.
About the role
We are looking for a dedicated and compassionate Home Energy Advisor (Green Doctor) to join our team in Cumbria. In this rewarding frontline role, you’ll provide practical, in-home support to residents most at risk of fuel poverty, including low-income households, older people, disabled residents and families with young children.
You will help make homes warmer, healthier and cheaper to run, offering tailored advice, installing simple energy-saving measures, and advocating on behalf of householders with energy providers.
If you’re a confident communicator who enjoys working with people and community partners, we’d love to hear from you.
What you’ll be doing:
As a Home Energy Advisor, you will:
- Deliver one-to-one home energy support visits to vulnerable residents
- Install small energy-saving measures such as LED light bulbs, draught excluders and reflective radiator panels
- Provide basic budgeting and money management advice
- Advocate with energy companies to help residents secure better tariffs and resolve issues
- Develop strong referral pathways with local authorities, housing providers, health services and community organisations
- Deliver informal energy awareness sessions to partners and community groups
- Maintain accurate records and complete all administrative tasks to a high standard
- Manage your own diary of appointments and meetings
- Monitor and maintain stock levels of materials and equipment
- Promote the project within the local community
- Work towards agreed targets with minimal supervision
About you:
We’re seeking someone who is:
- Passionate about supporting vulnerable people
- A confident and empathetic communicator
- Well-organised and able to manage their own workload
- Comfortable working independently across a wide geographic area
- Able to build positive relationships with partners and residents
An energy-related qualification at Level 3 or above would be desirable. However, full in-role training will be provided for the right candidate.
This role is subject to an Enhanced Disclosure endorsed by the Disclosure and Barring Service.
Closing Date: Midnight on 31st March 2026
Please note, should we receive a high volume of applications, we may look to close the role early, therefore we recommend an early application.
We reserve the right to close this advert at any time.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
Make yourself at home
We want you to be yourself at Groundwork and we value everything that makes you unique. We recognise and celebrate your difference and together we make Groundwork a special and great place to work. As a Disability Confident employer we offer a guaranteed interview to applicants with a disability who meet the essential criteria for the role.
At Groundwork we ensure that we provide a safe environment for adults, children and young people to take part in any activity or service that we organise. We are committed to creating a culture that promotes safeguarding and the welfare of all children, young people and adults at risk. Our safer recruitment practices support this by ensuring that there is a consistent and comprehensive process of obtaining, collating, analysing and evaluating information from and about candidates to ensure that all the people we appoint are suitable to work with our children, young people and adults.
This role is not eligible for UK Visa Sponsorship – the successful applicant will need to have a pre-existing Right to Work in the UK in order to be offered an employment contract.
No agencies please.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
We want a world where no one dies from hunger. Life-threatening hunger is predictable, preventable and treatable. Join Action Against Hunger and together we will stop it in its tracks.
Action Against Hunger is an optimistic, inspiring place to work. We want passionate and dedicated people to help build a better world. We’re a creative team made up of people with a wide range of talents, styles and expertise. But we are united in our relentless dedication to end world hunger. No challenge is too big. With you we can do it. Join us.
We are looking for a Partnerships Officer to join our busy and ambitious Corporate Partnerships team. You will help build and grow meaningful relationships with businesses that support our mission to tackle hunger. You will manage a portfolio of small to medium-sized corporate partners, providing excellent stewardship to maximise fundraising, deepen engagement and ensure partnerships continue to grow in value and impact.
You will also support the development of key strategic partnerships and contribute to the delivery of high-profile campaigns with the hospitality and restaurant sector. Alongside this, you will help identify and cultivate new corporate supporters through prospect research, proposals and outreach, working collaboratively across the organisation to strengthen partnerships and generate sustainable income for our work.
You will be joining our Partnerships team at an exciting time as we continue to deliver against our outcome focused strategy, which puts partnership at the heart of all that we do. The right candidate will be a self-starter, with excellent written and verbal communications skills, who is highly motivated and passionate about ending world hunger. For more detailed information on the roles, please download the attached pdf Job description.
Closing Date: 19-April-2026 23:30 Interview Date: w/c 27 April 2026
Please read the following carefully before making your application:
Then all you need to do is send your CV and write a covering letter explaining why you want the job and how your skills and experience make you the right person for the role. Please specify in the application which role you are applying for.
- For further information on pay and employee benefits please visit our careers page on our website
- As a UK based position, candidates must have the right to work in the UK
- We welcome applications from all sections of the community and we encourage as broad a range of candidates as possible. If you need any additional support to help you through this process, please let us know (contact details in the job pack)
- Due to the high volume of applications we receive, we will only contact shortlisted candidates, within two weeks of the closing date Unfortunately, we cannot provide individual feedback
- If you experience any technical difficulties in submitting your application, please contact the CharityJob helpdesk
The client requests no contact from agencies or media sales.
About the Project
PKD Scotland: Outreach and Community Connections Project.
It is estimated that around 5,000 people in Scotland could be living with Polycystic Kidney
Disease. It is however often poorly understood and historically underfunded, meaning people
can leave clinic after diagnosis with little support beyond medical appointments. Many tell us
they don't know where to turn for emotional support or to meet others living with the same
condition. We want to change that and with support from a National lottery Awards for All grant
that is exactly what we are going to do.
The eighteen-month project will see us reach into hospitals across Scotland to try and ensure
that no one with PKD in Scotland has to manage their journey on their own. From diagnosis
onwards we want all to be aware of the charity, the array of services that we offer and foster
engagement. Two new volunteer led support groups will be established and a group of
ambassadors recruited to support the ongoing connections we make to ensure that PKD
remains in the spotlight.
As our Scotland PKD Engagement Officer you will be central to the success of the project.
Many people only reach us years after diagnosis, often when symptoms worsen, but we know
that early connection can make a real difference. PKD is lifelong and people face new
challenges at every stage. Having support around them helps them stay confident, informed
and connected.
About The Role
As PKD’s Scotland Engagement Officer, you will play a central role in delivering this ambitious
outreach project.
Reporting to the Chief Executive, you will raise awareness of the PKD Charity and its services,
ensuring that people diagnosed with PKD are informed about available support from the earliest
possible stage.
You will build and nurture relationships with NHS professionals and services across Scotland,
helping embed PKD Charity information and resources into patient pathways. Alongside this, you
will work closely with volunteers to establish two new PKD support groups and develop an
ambassador programme to maintain long-term local engagement and visibility.
This is an exciting opportunity for a confident relationship-builder who enjoys working
autonomously while contributing to a small and dedicated team. Your work will help ensure that
people living with PKD across Scotland feel informed, connected and supported throughout every
stage of their condition.
For more information and details on how to apply, please read the full Job Description.
The client requests no contact from agencies or media sales.
We are seeking a forward‑thinking leader with a track record in changing organisations that have a good and loyal team in place with a commitment to our mission and values, and the imagination to explore new ways of meeting local needs. A track record of fundraising in the charity sector is needed. Whether you come with a background from the advice sector, the wider charity world, or another relevant field, if you have the vision and drive to steer CAEW into the future, we would love to hear from you.
The client requests no contact from agencies or media sales.
Volunteer Lead
What is the opportunity
Balance is seeking a persuasive and values based role model to work with its leadership team and operational managers to build the volunteer offer across the charity and its services. This is a part time post based on 25 hours per week based at our offices in Kingston with additional flexibility for home working.
About your values and strengths
You are someone who strengths and values will align with the following attributes:
- Shows independence and can think on their feet to bring new ideas to the table
- See’s volunteers as valued contributors to support the visibility and inclusion of with learning disabilities in our communities.
- Is collegiate and outward facing in their working style.
- Sees problems as opportunities particularly in building you own knowledge and that of others you work with
What you can expect from us
A charity that works hard to put its people, those who it supports and those who provide its services at the heart of what we do. A charity that takes its mission and values seriously in developing its services, operational approach and commercial relationships That supports and encourages its staff to participate as partners in our development as a business, our outcomes and the delivery of our values.
You can also expect
A commitment to training and professional development to support internal progression in and beyond the charity. Inclusion in and a 3% employers contribution to the charity's pension scheme. Generous annual leave allowance of up to 25 days a year plus bank holidays and an additional day off for your birthday. Access to a range of discount schemes including Blue Light Card Access to the charity's employee assistance programme. Access to travel card loan, and bike to work scheme.
To Apply
Please follow the link to our recruitment site and ensure that you submit both a current CV and supporting statement that addresses the strengths and values set out in the person specification.
We are an inclusive employer
This charity employs and welcomes applications from backgrounds and communities that are widely representative of the SW London communities in which it works.
The development of services that support the independence of vulnerable people with learning disabilities and/or enduring mental health needs and the
The client requests no contact from agencies or media sales.
Youth Programmes Officer – Oxfordshire & Wiltshire
SALARY: £18,731 pro-rata including holiday pay, based on a working pattern of 30hrs/week across 4 or 5 days, and 39 weeks/year. £26,700 FTE
LOCATION: Homebased with travel within Oxfordshire & Wiltshire (mainly Swindon, Carterton, Didcot)
HOURS: 30hrs a week, working term time only (39 weeks/year). The hours and days of coverage may be negotiable for the right candidate and experience.
CONTRACT: Permanent
Ideal opportunity if you enjoy working with young people and want to help them be the best they can be.
Flexible and rewarding position within a dedicated and supportive team, working together to develop teamwork, leadership, and employability skills that inspire the next generation to aim high.
Are you looking to join an exciting organisation that’s truly making a difference?
The Jon Egging Trust are seeking a highly motivated individual with experience of working with young people, to plan and deliver inspiring teamwork, leadership and employability programmes in the Oxfordshire & Wiltshire. The role involves liaising with school staff, local partners (including the Military and local businesses) and volunteers to ensure programmes meet the needs of our young people and is supported by the Regional Manager, Oxfordshire & Wiltshire. You will be joining a fantastically motivated and committed team of workers who are all passionate about improving the lives of young people through our specialist youth programmes.
The successful candidate will be based from home with a requirement to travel to partner schools and business sites in and around Swindon, Carterton and Oxfordshire surrounding areas. Fuel expenses are paid and travel time is included as part of working hours. Working with secondary schools to provide early support programmes, core delivery time is usually within the school working day and during school terms only. All other working hours can be managed with flexibility by the post holder to ensure that all administrative tasks are completed as required.
Across the JET team we cultivate a culture of inclusion that respects individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation, and delivers better outcomes for our young people. We welcome applicants whatever your background and whatever your stage in life, so if you are returning to the workforce after a period away, or even seeking a change of pace, please get in touch.
About the Jon Egging Trust (JET)
At JET, we support vulnerable young people to get back on track and realise their potential; more than 30,000 young people right across the UK to date, and there’s so much more we can do. We’re an organisation that really values its people and we’re immensely proud that our team culture is based on caring and raising each other up.
Our benefits package includes:
-
Flexible working
-
Enhanced annual leave
-
Homeworking allowance
-
Occupational pension scheme
-
Occupational sickness scheme
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Special paid leave provision
-
Enhanced family leave
Download the Candidate Information Pack
Read our Applicant Privacy Notice
Child and adult at risk protection policy statement
The Jon Egging Trust is committed to providing a safe and positive environment for everyone involved in its services and activities. The Trust takes its extended moral and legal duty of care very seriously in relation to children, young people, staff and volunteers. We seek to ensure the safety and wellbeing of all children and to protect them from harm or abuse when they engage in any of our activities. JET expects all employees and volunteers to share this commitment. The suitability of all prospective employees or volunteers will be assessed during the recruitment process in line with this commitment.
To apply
Please complete our online application form.
The closing date is Sunday 19th April at 23.30 hrs
The two-step interview process to be held week commencing 27nd April 2026.
Step 1 is a formal interview on Teams online on Monday 27th April 2026.
Step 2 an in-person session delivery at one of our partner schools in Oxfordshire & Wiltshire, location to be confirmed. This will be on Wednesday 30th April 2026.
Questions?
Contact through our website.
Please note:
Due to our anonymised recruitment process, if your application is not shortlisted, we are unable to provide personalised feedback.
To become an employee at JET, you must be able to provide evidence of your right to work in the UK and a satisfactory DBS check – enhanced with children's barred is required for this role.
As part of our safer recruitment process, all candidates invited to a final interview will also be required to complete a confidential self-disclosure form, which allows any relevant information to be discussed in line with our safeguarding policy.
The client requests no contact from agencies or media sales.
Do you have a track record of delivering outstanding fundraising results? Do you have the drive, passion and commitment to develop and lead fundraising campaigns that ultimately help young people succeed? We are looking for a fundraising professional to lead the alumni and fundraising activities at the BRGS Fundraising Trust, a charity connected to Bacup and Rawtenstall Grammar School.
About Bacup and Rawtenstall Grammar School
Bacup and Rawtenstall Grammar School is a mixed secondary grammar school and sixth form for 11 to 18 year olds in Waterfoot, Lancashire. We joined Star Academies in 2023 and, like all Star schools, we have a leadership specialism.
We provide a knowledge-based academic curriculum alongside a rich and diverse leadership programme that grows character and inspires charitable and social action. Our pursuit of educational excellence is based upon our fundamental belief that every pupil has the capacity to become a successful and inspirational leader.
Bacup and Rawtenstall Grammar School has a charitable foundation, the BRGS Fundraising Trust, that raises and distributes funding to support Bacup and Rawtenstall Grammar School pupils. It exists to expand opportunities and improve outcomes for all pupils at the school, with a particular focus on supporting those with additional barriers to success, such as pupils from lower‑income families.
Who we’re looking for
We’re looking for a talented individual to lead the development of fundraising and alumni engagement for the BRGS Fundraising Trust. Your expertise will secure the support of our community to continue to provide an outstanding learning environment for our young people.
The successful candidate will be a proactive leader with strong fundraising knowledge and skills. You will have extensive experience of delivering fundraising projects and campaigns, preferably in education contexts, with proven ability to develop relationships with alumni, parents and other donors.
The successful candidate will be employed by Star Academies and will deliver the fundraising strategy for the school and charity.
You will have:
- A degree or equivalent professional experience.
- Experience in fundraising through individual giving and major donors.
- Experience cultivating and stewarding major donors and senior stakeholders.
- Understanding of effective fundraising practice and donor stewardship.
- Knowledge of alumni relations and community engagement strategies.
About Star Academies
Star Academies is a high-performing multi-academy trust that runs more than 30 primary and secondary schools. We are a values-based organisation that works to improve the life chances of young people in areas of social and economic deprivation to help them succeed at the highest levels of education, employment and the professions. Every single day you’ll be rewarded with the opportunity to shape a young person’s future - our STAR values embody what we believe is needed to succeed.
Professional development is key to our ongoing success, so we continually invest in our employees through our professional development hub, Star Talent Academy. With a wealth of training, mentoring and progression opportunities across a large, growing group of academies, joining our team of leading education experts could propel your career to the next level.
We can also offer you a range of rewards and benefits, including competitive salaries and pension schemes, generous holiday entitlements and healthcare cash plans.
Find out more
This role is full time, however we are open to requests for part-time working, with a minimum of 3 days a week.
At least 50% of the role will be on site at Bacup and Rawtenstall Grammar School, with the remaining proportion undertaken remotely if preferred by the postholder.
Please download the job description and person specification below for further information about the role. For an informal and confidential discussion about the role, please contact the school.
Key Dates
Closing Date: Sunday, 12 April 2026 at midnight.
Interview Date: Thursday, 30 April 2026.
Proposed Start Date: Monday, 1 June 2026.
Application Process
To apply for this vacancy please use the 'Apply for job' link below. You should ensure your application form and supporting statement address all elements of the person specification. We will only consider candidates who meet the vast majority of the essential criteria outlined in the person specification.
Our Commitment
Star Academies is committed to safeguarding, safer recruitment and promoting the welfare of pupils. Our comprehensive recruitment and selection processes aim to discourage and screen out unsuitable applicants. Successful candidates are subject to rigorous pre-employment checks.
We are equally committed to eliminating discrimination and encouraging diversity. We aim for our workforce to be representative of society and that each employee feels respected and able to give their best. We are committed to providing equality and fairness in our recruitment and employment practices and not to discriminate on any grounds. We oppose all forms of unlawful and unfair discrimination.
The client requests no contact from agencies or media sales.
About Us
The founder and sponsor of the Harris Federation, Lord Harris of Peckham, opened our first school in 1990. We have, over the past thirty years, implemented ideas and initiatives that have transformed the opportunities of pupils from working class and disadvantaged backgrounds. Harris academies are widely recognised as a force for social mobility. We are immensely proud of the role that our alumni are now beginning to play in the world and of what we believe our current generation of pupils will go on to achieve.
We now have over 50 schools educating more than 40,000 young people across London and Essex, and employ over 5,000 staff across our academies and head office. With the majority of our academies located in areas of high socioeconomic disadvantage, a high-quality education is key to the futures of the pupils we serve.
As a provider of employment and education, we value the diversity of our staff and students, and all our staff are equally valued and respected. We are committed to providing a fair, equitable and mutually supportive learning and working environment for our students and staff.
Our work will impact many generations to come, and our staff come from all backgrounds and walks of life, coming together to inspire young minds. We promote an inclusive culture that embraces the valuable and enriching contribution that all of our community make. We continue to be proactive in uplifting and supporting all voices at Harris.
To discover more about our culture, ethos and what it is like to work here, visit the page.
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Summary
We have an opportunity for a Marketing Specialist Apprentice to support the Central Quadrant of Harris secondary academies, helping to identify, attract and engage our communities.
Working with the Assistant Director and Principals from the Quadrant, you will have the opportunity to support with our Academy marketing strategies, including social media channels, newsletters, events and create graphic designs, images and videos for both organic and paid campaigns. You will also work with the Federation Talent Attraction Partner.
This is an apprentice role with a fixed-term duration of 18 months. Your learning will be supported by the completion of the Multi-Channel Marketer Level 3 apprenticeship programme.
The Central Quadrant academies are based in Southwark, Lambeth, Wandsworth, Croydon and Bromley and the successful candidate will be part of the academy team. We can be flexible on your base academy within the Central Quadrant.
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Main Areas of Responsibility
Your responsibilities will include:
- Developing and implementing marketing and communications strategies, primarily focussing on student and staff recruitment and improving brand awareness
- Designing and generating mixed media content for use on academy websites and relevant social media to increase brand awareness and drive engagement
- Managing day-to-day social media posting and platforms
- Helping to develop compelling campaigns that resonate with our target audiences
- Ensuring brand consistency across all communications and external media
- Writing, editing, proofreading and publishing press releases and academy newsletters
- Monitoring and adjusting campaigns to meet budget and performance objectives
- Using data analysis tools to record, interpret, and analyse campaign performance, and creating and delivering actionable reports driven by these insights
- Conducting ongoing research into audiences, preferences and trends
- Researching and generating ideas to maximise audience engagement
- Performing keyword research to identify trends and develop content which improves SEO, discoverability, and engagement
- Using industry standard packages to edit content
- Photographing and videoing events and activities at the Academy and cataloguing and maintaining the Academy digital photo library
Qualifications & Experience
We would like to hear from you if you:
- Are skilled in writing tailored messages for different audiences
- Are a creative thinker with the capacity to create engaging campaigns
- Take ownership and deliver consistently high standards of work
- Are able to write clear and concise briefs for design and digital projects
- Are open to working in an AI-driven environment and improving processes
- Can demonstrate excellent interpersonal, written and spoken communication and presentation skills
- Have an innovative mindset and approach to tackling problems
- Have the ability to understand and discuss technical concepts
- Are a solution orientated individual who likes to work in an evidence-based approach
- Are able to multitask and work on multiple projects whilst prioritising objectives
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Professional Development & Benefits
Our people are at the heart of our success. We have developed a strong culture of collaboration and best practice, with professional development and career planning at its centre. We invest in our staff with support, coaching, mentoring, and a wide range of top-quality training programmes delivered at every level.
In addition to the opportunities for career development and progression, we also offer a competitive rewards and benefits package which includes our Harris Allowance for teachers on MPS/UPS, a Performance and Loyalty Bonus, Pension Scheme with generous employer contributions, a Wellbeing Cash Plan and many other benefits. Learn more about on our website.
Safeguarding Notice
The Harris Federation and all our academies are committed to ensuring the highest levels of safeguarding and promoting the welfare of children and young people, and we expect all our staff and volunteers to share this commitment. All offers of employment are subject to an enhanced Disclosure and Barring Service (DBS) check, references, an online search, and where applicable, a prohibition from teaching check will be completed.
Equal Opportunities
The Harris Federation is an equal opportunities employer and welcomes applications from all suitably qualified candidates.
We value the diversity of our staff and students, and everyone at the Harris Federation is equally valued and respected. We aim to be an inclusive employer that reflects the communities we serve. We are committed to providing a fair, equitable and mutually supportive learning and working environment.
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Next Steps
If you have any questions about this opportunity, please send us an email, or call to arrange a conversation.
Before applying, please download the Job Pack for full details on the job responsibilities and person specification. This will be helpful for you when completing your application, and throughout the recruitment process.
We encourage you to apply as soon as possible as we may interview and offer to a candidate before the closing date. Please note that we only accept applications submitted before the closing date via our careers website.
Crisis is the national charity for people experiencing homelessness. We have embarked on our 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it.
Location: Crisis Skylight Croydon, 12 Surrey Street Croydon CR0 1RG
Contract: Permanent
Crisis is the national charity for people experiencing homelessness. We know that homelessness is not inevitable. We know that together we can end it. It is an exciting and important time to be joining Crisis. We work with thousands of people across the country so they can leave homelessness behind for good. We have recently adapted the way our services work to maximise our impact in ending homelessness. We have increased our capacity to work with people one to one and strengthened our ability to support those people facing the most barriers to preventing or ending their homelessness.
About the role
As an Engagement and Assessment Worker, you’ll be part of Crisis Skylight Croydon’s exceptional Engagement and Assessment Team, providing a high quality, non-judgemental and safe service to individuals who approach Crisis Croydon including some of the most excluded, vulnerable people in the borough. The Engagement and Assessment Advisors are the first point of contact for a range of enquiries from people who are experiencing homelessness for the first time, individuals with complex and multiple needs, visitors, volunteers and supporters. You will be providing information about Crisis services, delivering a high-quality triage and assessment service and offering Information, Advice and Guidance (IAG) on local homelessness and other related services. As well as managing a small caseload.
Crisis uses a case management approach, and the successful candidate will be expected to attend case management meetings as well as reflective practice and full team meetings. You will also be expected to work collaboratively with external partners and Crisis Skylight Croydon’s Progression and Learning Teams.
About you
To be successful in this role you will have:
- Experience of working with homeless or other vulnerable groups and understanding of the importance of respecting confidentiality, showing empathy and sensitivity, and working in a boundried way.
- Experience of working in a Psychologically Informed Environment and in a way that ensures that members with all levels of need can access the service
- Customer service experience with a commitment to delivering the highest standard of customer care
- Strong interpersonal skills including effective written and verbal communication skills
- Knowledge of homelessness, housing and benefits
- Ability to manage a caseload
- Good working knowledge of Word, Excel and Outlook
Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions, we encourage you to apply.
We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds.
Working at Crisis
Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness.
Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We’ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness.
As a member of the team, you will have access to a wide range of employee benefits including:
- A competitive salary. Please note, our salaries are fixed to counter inequity and we do not negotiate at offer stage
- Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy
- Pension scheme with an employer contribution of 8.5%
- 28 days’ annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave
- Enhanced maternity, paternity, shared parental, and adoption pay
- Wellbeing Leave to be used flexibly and more! (Full list of benefits available on website)
Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career.
When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.
How do I apply?
Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications.
Closing date: Monday 6th April at 23:59
Interview process: Competency-based interview and interview task to Case Study sent to shortlisted candidates prior to the interview
Interview date and location: Wednesday 15th April (in-person) at Crisis Skylight Croydon, 12 Surrey Street Croydon CR0 1RG
AI in Job Applications
We understand some candidates use AI tools when applying. Whilst we welcome the use of technology to support clear communication and structure, we want to learn more about you, so please ensure that your application reflects your own skills, knowledge and experiences
Accessibility
We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please contact our Talent Acquisition team to discuss how we can help.
Registered Charity Numbers: E&W1082947, SC040094
The client requests no contact from agencies or media sales.
Have you got experience and a passion for working to support women? We are seeking a new team member to join our small team, in a well-established charity, to support and empower women who experience multiple disadvantages and want to make positive changes to their lives.
We are seeking a Women’s Support Worker to join our Door of Hope team in the East End of London. The role will involve working directly with women who sell sex in Tower Hamlets; supporting them to make goals and support the changes that they wish to make, through information sharing, advocacy, and practical support. We offer this whilst also providing a non-judgemental, and confidential space to talk and be heard.
Who are we looking for…
- You will have the commitment and creativity to engage women who can often be isolated and have difficulty engaging with other services.
- You will be able to think and work independently yet also be a supportive colleague to the wider team.
- You will have frontline experience of working with vulnerable women/adults. This might be within the context of domestic/sexual abuse, substance misuse, mental health, or housing. Or it may be of direct experience of women in the sex industry. You will thrive on supporting women to become empowered and to make positive change.
- You will possess energy, motivation, and professional resilience.
- You hold a level of confidence in advocating on behalf of women and to other professionals and services, whilst ever mindful of ways to support and encourage the empowerment of women in the process.
About Beyond the Streets
Beyond the Streets is a UK charity with over 20 years’ experience of partnering with women in the sex industry to see them safe from coercion, violence and abuse. We deliver trauma-informed, person-centered support, provide training for the third sector and statutory professionals, and create resources and reports informed by research, lived experience, and practitioner experience. Our training and partnership work seeks to equip professionals to understand the sex industry, particularly survival sex, and to support them to engage with women selling sex in a trauma-informed way.
You’ll enjoy…
- Competitive pay – earn £30,600 rising to £31,407 FTE on successful completion of probation (this includes London weighting)
- Pension - 5% employer contribution, 3% employee contribution
- Generous annual leave - 33 days including bank holidays pro rata
- Flexible working – Our core hours are 10am to 3pm
- Family friendly policies – parental leave from day 1 of employment, an enhanced maternity pay policy and a flexi time policy as standard
- Career opportunities – develop yourself and your career in a reputable national organisation who are specialists in the VAWG sector
- Personal development allowance – to further your work-based skills and knowledge
- Cycle to work scheme – tax free allowance to buy
- Tech Buying Scheme – spread the cost of personal technology equipment and homeware across 12 months via payroll
- Travel season ticket loan scheme - an interest-free loan to enable team members to purchase a season ticket for travel between their usual place of residence and their usual place of work
- Clinical supervision – all staff are entitled to clinical supervision on request. A place to discuss work issues and challenges, and their emotional impact, on a regular basis.
- Blue light discount – a well recognized national discount card scheme. It will cost you £4.99 for two years’ membership but the discounts are large, and it’s widely accepted.
- Employee Assistance Programme (EAP) – a confidential and independent service designed to help you deal with personal and professional problems that could be affecting your home life, work life, health, and general wellbeing. EAP is available to you and to your immediate family.
All roles are subject to proof of eligibility to work in the UK, satisfactory references, and a DBS check.
OUR MISSION is to raise awareness of the sex industry and survival sex, challenge the societal norms that perpetuate harm, and transform responses by
The client requests no contact from agencies or media sales.
Victim Support is looking for a passionate and skilled Coproduction Lead to drive and champion the development of our coproduction approach within the Witness Service. This is a unique opportunity to ensure the experiences and voices of witnesses directly shape how our services are designed, delivered, and continuously improved.
Join Us
If you're passionate about amplifying lived experience, embedding coproduction and designing services that truly meet people's needs, we'd love to hear from you.
Apply now and help shape the future of support for witnesses.
What we offer
At Victim Support, we are committed to attracting and retaining the best talent. Our competitive rewards and benefits package includes:
- Flexible Working Options: Including hybrid working.
- Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
- Birthday Leave: An extra day off for your birthday.
- Pension Plan: 5% employer contribution.
- Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
- Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
- Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
- Wellbeing Support: Employee assistance programme and wellbeing support.
- Inclusive Networks: Access to EDI networks and colleague cafes.
- Sustainable Travel: Cycle to work scheme and season ticket loans.
- Career Development: Ongoing training and support with opportunities for career progression.
About the Role
- You'll be part of the Service Design & Innovation team and work alongside dedicated colleagues who are committed to improving support and outcomes for witnesses and victim/survivors across England and Wales. We offer supportive leadership, opportunities for development, and the chance to shape meaningful change at national scale.
- The role is home-based with regular travel across England and Wales. Some evening or weekend work may be required.
- As the Coproduction Lead, you will play a pivotal role in creating a consistent, meaningful, and sustainable coproduction model across the Witness Service. You'll work closely with witnesses, frontline staff, volunteers and partners to build safe, supportive spaces where people feel empowered to share their ideas, experiences and insights.
- You will design and lead coproduction activities - from workshops to journey mapping, prototyping and collaborative design sessions - ensuring that witness experiences inform strategic and operational decision-making. You'll also support the embedding of service design and innovation principles into practice, helping shape the future of our services.
What You'll Do
- Lead the planning and delivery of coproduction activity across the Witness Service.
- Engage directly with witnesses to gather insights that drive service improvements.
- Produce high-quality outputs such as summaries, learning products, and design artefacts.
- Facilitate workshops, engagement groups and prototype testing sessions.
- Collaborate with cross-functional teams including digital, data, operations, research and quality.
- Ensure coproduction approaches are accessible, inclusive, trauma-informed and safe.
- Provide expertise in service design tools such as personas, journey maps and blueprints.
- Support the implementation and evaluation of coproduced solutions in live services.
About You:
We're looking for someone who is energised by collaboration, driven by inclusion, and skilled in putting lived experience at the heart of service design.
You will bring:
- Experience developing and applying coproduction or co-design approaches.
- Proven ability to facilitate engagement activities with diverse groups.
- Strong project management and stakeholder engagement skills.
- Knowledge of safeguarding, trauma-informed practice and data protection.
- The ability to produce clear, accessible and impactful written outputs.
- A commitment to equality, diversity and inclusive practice.
- Experience of the criminal justice system, working with national charities, or carrying out Equality Impact Assessments is desirable.
About Us:
Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.
As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
It's an exciting time to join Victim Support, as we prepare to begin delivery of the Witness Service from April 2026. We look forward to welcoming current Witness Service staff and volunteers to Victim Support - and we're also now beginning recruitment for several new roles and to fill vacant positions.
Victim Support is seeking a committed and detail-focused Deputy Team Leader to help coordinate and maintain excellent support for witnesses within busy Court environments in Chester and Crewe. You will play a vital role in supporting the Team Leader, volunteers, and wider service ensuring witnesses receive timely, compassionate, and effective support throughout their justice journey.
This role is full-time working 37.5 hours per week covering Chester Crown Court, Chester Magistrates Court and Crewe Magistrates Court
Are you an organised, proactive individual with a passion for supporting victims and witnesses as they navigate the justice system? Do you enjoy working collaboratively, ensuring high-quality service delivery, and supporting others to perform at their best?
If you thrive in fast-paced environments, have strong communication and data-handling skills, and are motivated by service excellence, we'd love to hear from you.
What We Offer
At Victim Support, we are committed to supporting and developing our colleagues. Our competitive rewards and benefits package includes:
- Flexible Working Options - including hybrid working where applicable
- Generous Annual Leave - 28 days plus Bank Holidays, with options to buy or sell leave
- Birthday Leave - an extra day off to celebrate your birthday
- Pension Plan - 5% employer contribution
- Enhanced Allowances - enhanced sick, maternity and paternity pay
- Exclusive Discounts - high street, holidays, gyms, entertainment, and more
- Financial Wellbeing Support - access to salary deducted finance and guidance
- Wellbeing Resources - employee assistance programme and wellbeing support
- EDI Networks - opportunities to engage in colleague groups promoting equity and inclusion
- Sustainable Travel Schemes - Cycle to Work and season ticket loans
- Career Development - comprehensive training and ongoing development opportunities
About the Role
As the Deputy Team Leader - Witness Service (Court-Based), you will support the delivery of a high quality, safe, and consistent service for all witnesses attending court.
You will:
- Support daily case allocations to ensure witnesses receive timely needs and risk assessments, support, and referrals.
- Conduct case management system audits, ensuring accuracy, compliance, and high-quality reporting.
- Collate and analyse performance data, contributing to KPI monitoring and quality assurance.
- Support rota planning to maintain appropriate resource coverage across the court cluster.
- Assist with volunteer accreditation, training, performance tracking, and continuous improvement.
- Input, update, and report on witness information, ensuring comprehensive assessments and referrals.
- Promote effective communication within the team, coordinating meetings and sharing learning.
- Build and maintain relationships with statutory, voluntary, and community partners.
- Deputise for the Team Leader when required, ensuring service standards and targets are met.
- Contribute to a trauma-informed, person-centred approach that prioritises dignity, safety, and inclusion.
This role requires strong attention to detail, confidence using digital systems, and the ability to manage competing demands while supporting a high-performing team.
You will have
- An understanding of the criminal justice system and the impact of crime on victims and witnesses.
- Experience working in challenging environments with a focus on customer experience and service excellence.
- Strong communication, negotiation, and advisory skills-both written and verbal.
- The ability to prioritise work with minimal supervision and manage conflicting demands.
- Experience processing, analysing, and reporting information from multiple sources.
- Competence in using IT systems including Microsoft Office and case management systems.
- A commitment to safeguarding, confidentiality, equality, diversity, and inclusion.
Additional Information
- The role may involve exposure to emotionally demanding situations and requires resilience.
- Travel across the Court cluster may be required.
- Occasional evening or weekend work may be necessary.
- An Enhanced DBS check will be required.
About the Witness Service
The Witness Service provides free, independent support to any witness giving evidence in criminal courts in England and Wales - both for the prosecution and the defence. Our trained staff and volunteers help people understand what to expect before, during and after a trial, and offer practical and emotional support every step of the way, so witnesses can give their best evidence. The Witness Service also supports bereaved family members, friends and family who are accompanying witnesses in court.
This is an exceptional opportunity to help us ensure a smooth transition and shape a high-quality, high-impact and trauma-informed service - so every witness feels informed, supported and more confident in court.
Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.
As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
We are seeking a motivated and forward-thinking Operations Manager to lead our service delivery team supporting children and young people affected by crime across Lancashire.
This is a full-time, fixed-term role to provide maternity cover. The post is currently home-based, with plans to move to a hybrid working arrangement in the near future, with an office base centrally located within Lancashire. Regular travel across Lancashire may be required.
If you're committed to making a positive difference and bringing strong leadership to a dedicated team, we'd love to hear from you.
What we offer
At Victim Support, we are committed to attracting and retaining the best talent. Our competitive rewards and benefits package includes:
- Flexible Working Options: Including hybrid working.
- Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
- Birthday Leave: An extra day off for your birthday.
- Welcome Bonus: £500 on successful completion of probation period.
- Pension Plan: 5% employer contribution.
- Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
- Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
- Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
- Wellbeing Support: Employee assistance programme and wellbeing support.
- Inclusive Networks: Access to EDI networks and colleague cafes.
- Sustainable Travel: Cycle to work scheme and season ticket loans.
- Career Development: Ongoing training and support with opportunities for career progression.
About the Role
As an Operations Manager, you will lead and manage the delivery of victim services supporting children and young people. You will ensure the provision of high-quality services and compliance with contractual and organisational standards as well as supporting the Area Manager to identify opportunities for service development.
Key Responsibilities:
In this role you will:
- Manage and monitor service performance against KPIs and business plans.
- Lead and support your team through effective recruitment, training, and performance management.
- Build and maintain strong relationships with key external partners and stakeholders.
- Analyse data and produce reports to inform service improvements.
- Support strategic projects and represent Victim Support externally as required.
This role includes an additional £2,000 allowance for managing multiple service types or specialist services with distinct funding streams.
About You:
We're looking for someone who thrives in a fast-paced environment, confidently managing a busy workload while building strong relationships with partner agencies. You'll bring proven leadership experience and a talent for inspiring others, along with the ability to drive positive change and make a real impact.
Ideally, we are looking for someone with a strong understanding of government policy relating to victims and the Criminal Justice System, and an awareness of the impact crime has on victims and witnesses. You will share our commitment to organisational values, equality, inclusion, and a clear sense of purpose in everything you do.
Key skills and knowledge required for the role are:
- Understanding of voluntary and statutory agencies in criminal justice, health, and social care.
- Strong safeguarding knowledge and practice.
- Ability to analyse data and produce clear, evidence-based reports.
- Awareness of the impact of crimes on children and young people.
- Experience working directly with children and young people.
- In-depth knowledge of the effects of domestic/sexual abuse, grooming, exploitation, and child criminal exploitation.
About Us:
Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.
As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
We have an exciting opportunity for a Family Caseworker to join the Victims of Terrorism Unit (VTU) Hub team in our national hub for 37.5 hours a week.
Do you want to be of a dynamic team and make a difference to victims and survivors of terrorism? Do you want to contribute to change & improvement for those who need it? Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?
If yes, then we'd love to hear from you…
What we offer
At Victim Support, we are committed to attracting and retaining the best talent. Our competitive rewards and benefits package includes:
- Flexible Working Options: Including hybrid working.
- Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
- Birthday Leave: An extra day off for your birthday.
- Pension Plan: 5% employer contribution.
- Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
- Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
- Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
- Wellbeing Support: Employee assistance programme and wellbeing support.
- Inclusive Networks: Access to EDI networks and colleague cafes.
- Sustainable Travel: Cycle to work scheme and season ticket loans.
- Career Development: Ongoing training and support with opportunities for career progression.
About the role:
You will provide trauma informed support to service users impacted by terrorism. Service users are at the heart of the work we do; working with the family, you will undertake a comprehensive needs assessment to agree a bespoke Support Plan that will include exploring the needs of children and young people within the family.
You will manage a caseload, completing actions agreed on Support Plans and reviewing needs with service users on a regular basis. You will advocate for service users with external stakeholders, agencies and aspects of the criminal justice system. You will build constructive relationships with these stakeholders whilst maintaining the highest standards of confidentiality and work collaboratively across VS.
You will support the Team Leader and Operations Manager in delivery of training and information presentations across a range of stakeholders both in person and online. This may require substantial travel and overnight stays.
Key Responsibilities:
You will have resilience and adaptability; understand the importance of professional boundaries; possess strong listening skills and the ability to demonstrate empathy.
You will enjoy the challenge of a busy caseload and will be able to demonstrate the excellent organisation skills essential to managing a demanding and diverse workload.
As a fully trained Homicide Family Caseworker you will be responsible for managing your own complex caseload to the highest quality standards.
You will need:
- Understanding of the impact of crime on victims.
- Effective verbal and written communication skills.
- Proven track record of successfully delivering services and working directly within a statutory, voluntary or multi agency setting(s).
- Ability to balance competing needs and priorities.
- Ability to work independently and as part of a team.
- A successful track record of building effective working relationships across internal and external stakeholders.
About Us:
Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.
As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.


