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220 Jobs in Aylesford

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Closing in 2 days
Peabody, Pitsea, Essex (Hybrid)
£37,681 per year
Posted 1 week ago
The Advocacy People, Remote
£31,950 - £37,777 per year
Are you passionate about making a real impact in the charity sector, putting people at the heart of everything we do? If so, read on!
Posted 1 week ago

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The Royal Parks, Remote
£46,000 - £52,000 per year, depending on experience
Posted 1 week ago
Closing in 3 days
Cruse Bereavement Support, Remote
FTE: £23,850 per annum (pro-rata £19,080.00)
Posted 1 week ago Apply Now
Closing in 2 days
Brightside, Remote
£35,700 - £41,125 per year
Seeking a talented fundraiser to secure trusts and foundation income and help transform young lives through mentoring
Posted 1 week ago Apply Now
Alliance for Youth Justice, Remote
£34,000 per annum (actual salary for 28 hours/week, pro rata from an FTE of £42,500)
The Alliance for Youth Justice seeks a skilled influencing professional to shape policy and drive systemic change for children.
Posted 1 week ago Apply Now
Page 9 of 15
Pitsea, Essex (Hybrid) 18.37 miles
£37,681 per year
Full-time
Permanent
Job description

Peabody is seeking a proactive and customer-focused Awaab’s Law Case Lead to join our Repairs Team. This key role is responsible for managing high-risk and urgent repair cases, ensuring compliance with Awaab’s Law and delivering positive outcomes for residents.

Key Responsibilities

  • Manage complex and high-risk repair cases within statutory timescales.
  • Act as the main point of contact for residents throughout their repair journey.
  • Work closely with repairs teams, contractors and internal stakeholders to drive timely case resolution.
  • Maintain accurate records and compliance reporting.
  • Manage escalated cases involving health and safety risks, vulnerabilities and resident concerns.
  • Identify service improvements and support continuous improvement initiatives.

About You

  • Experience managing complex repairs, complaints, escalations or customer cases.
  • Strong knowledge of repairs processes and case management.
  • Excellent communication, stakeholder management and problem-solving skills.
  • Highly organised, with the ability to manage competing priorities and deadlines.
  • Strong IT skills, including Microsoft Excel and housing management systems.
  • Empathetic, resilient and committed to delivering excellent customer service.

Additional Information

  • An in person Assessment Centre will be held at Pembroke House, Pitsea, Essex on Friday 2 October.
  • We are committed to an inclusive recruitment process and welcome requests for reasonable adjustments.
Organisation
Peabody View profile Organisation type Registered Charity Company size More than 1000
Posted on: 14 September 2026
Closing date: 24 September 2026 at 14:51
Tags: Customer Service, Housing, Customer support