Jobs in Clerkenwell

Job Purpose

This role sits at the heart of Operation Smile UK’s five-year strategy to deliver transformational growth across all income streams. As Retention Fundraising Lead, you will be instrumental in delivering on three of the four core strategic priorities:

1. Build Regular Giving – retain and maximise value from the regular giving base

2. Drive All Donors to Legacy – ensure donors experience best-in-class stewardship, increasing their loyalty to the charity with an objective of feeding into legacy and long-term giving goals.

3. Maximise Growth Through Digital Fundraising Integration – leading the expansion and optimisation of digital growth for all existing supporters.

The Retention Lead is responsible for delivering Operation Smile UK’s strategic individual giving retention and legacy marketing programme. This role is key to driving income growth from our existing donors from the point of recruitment, maximising value and minimising attrition from the regular giving pool and generating and retaining legacy actions and prospects.

You will lead on the strategy, planning, delivery and evaluation of retention campaigns, with full accountability for managing significant budgets, agency partnerships and performance metrics.

You will support the development of the Legacy strategy, be instrumental in planning legacy activity and delivering legacy marketing for the existing supporter base across all income streams and methods of support, from Partnerships, Volunteers and public fundraisers.

This is a senior, hands-on role suited to an experienced Individual giving fundraiser with strong commercial acumen and a data-driven mindset.

Key Responsibilities

Strategic Campaign Leadership

• Develop and implement the retention strategy, aligned with income targets and supporter growth objectives.
• Lead on the planning and delivery of campaigns across cash, donor stewardship, legacy prospecting and stewardship, welcome, conversion, reactivation and upgrade appeals.
• Lead on strategic development of the cultivation journey to ensure Operation Smile maximise growth through digital channels.
• Monitor and report on campaign performance, providing insight-driven recommendations to optimise results.
• Drive testing and innovation to expand existing approaches and introduce new ones within acceptable risk and return parameters.

Budget Ownership & Performance Monitoring

• Take full responsibility for retention and legacy budget management, income forecasting and cost control.
• Set, monitor, and evaluate key performance indicators (KPIs), reporting against ROI, value and response, retention and conversion metrics and long-term value across all supporter groups channels.
• Collaborate with the Senior Database Manager and the Director of Data and Technology to develop and maintain performance dashboards (e.g., Power BI) and support strategic data analysis, including both short term and long-term channel performance evaluation.

Line Management

• Provide day-to-day leadership and support to the Retention team, ensuring clarity of objectives, effective workload management, and professional development opportunities.
• Conduct regular 1:1s, annual appraisals, and performance reviews for direct reports, supporting their growth and accountability.
• Foster a collaborative and inclusive team culture, encouraging innovation, learning, and high standards of delivery.
• Provide strategic and operational direction to external agencies or freelancers working on retention projects.

Agency & Partner Management

• Manage day-to-day relationships with external fundraising and creative partners.
• Lead on the relationship with the external fulfilment agency working with multiple internal stakeholders to ensure an effective partnership is in place.
• Lead briefings, content sourcing, agent training, stakeholder approvals, and quality assurance processes.
• Negotiate contracts and hold suppliers accountable for delivery and performance.

Cross-Team and Market Integration

• Represent the retention and legacy programme in cross-functional planning meetings and contribute to a unified team culture focused on strategic delivery.
• Work closely with the Acquisition and Digital lead to deliver a seamless supporter journey from point of recruitment to donor communications.
• Work closely with the Philanthropy Manager to develop and manage the pipeline of HV/Major donors.
• Work closely with the Legacy administrator, Philanthropy Manager and Volunteer Manager to develop the legacy pipeline.
• Work closely to ensure all digital communications are aligned and support the retention strategy
• Act as a key liaison with colleagues across Operation Smile global markets, sharing insights and exploring opportunities to align strategy, co-develop creative, or pilot cross-market initiatives.

Compliance, Risk & Best Practice

• Ensure all campaigns meet legal, ethical and data protection requirements (e.g., GDPR, Fundraising Regulator).
• Act as a key contributor to organisational risk assessments relating to income performance and supplier performance.
• Keep up to date with sector trends, innovations and benchmarks to maintain best practice.

Person specification

Essential Experience

• Extensive experience (ideally 5+ years) in Individual Giving, Legacy or fundraising acquisition roles.
• Proven success delivering multi-channel (including digital) retention campaigns for both cash, legacy and regular giving donors with strong ROI.
• Experience managing external agencies and suppliers to high performance standards.
• Strong background in regular giving retention.
• Demonstrable experience managing and reporting on retention budgets.

Skills & Attributes

• Strategic thinker with excellent campaign planning and execution skills.
• Highly numerate and confident using data for decision-making and optimisation.
• Strong project and stakeholder management abilities.
• Proactive, self-starting approach with high levels of ownership and accountability.
• Excellent communication and interpersonal skills, able to represent the organisation externally.

Desirable

• Understanding of retention and supporter journey optimisation.
• Familiarity with CRM, Dot digital and data system Donorfy.
• Experience with Power BI or other reporting tools.

First-round interviews are set for the week of 9th March 2026. We strongly encourage early applications.

Disability Confident Committed Employer

We're a Disability Confident Committed employer, so we guarantee an interview to any disabled applicant who meets the minimum requirements for the job.

At Operation Smile UK, we value individuals based on their performance and potential. We're dedicated to creating a diverse and inclusive workplace that supports everyone's needs. We're happy to make reasonable adjustments throughout the application and employment process, and we particularly welcome applications from diverse backgrounds.

If you need this document in a different format, require any adjustments, or need help with your application, please contact us (further details contained within the job description).

Equality, Diversity & Inclusion

Operation Smile UK knows fundraising could better reflect the diverse backgrounds and experiences of the people the charity sector supports. If you don’t meet every requirement but believe your transferable skills align with the role, we encourage you to contact us for a conversation. 

We want our team to reflect the diversity of the communities we serve, offering equal opportunities to everyone, regardless of, age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation.

We celebrate diversity and encourage you to bring your authentic self to Operation Smile UK. We are committed to supporting all applicants and ensuring a fair hiring process. All appointments will be made solely on merit, and we are happy to make reasonable adjustments throughout the recruitment process. 

Lead Public Affairs Adviser

Job reference: REQ004620

£37,861 a year

London Office/Remote Worker

1 in 4 of us in the UK are disabled and we are a diverse, proud, and vibrant community. We’re here to create an equal future with all disabled people. We campaign to transform attitudes to disability, tackle injustice and inspire action. We are creating a powerful movement of disabled people, allies, organisations and businesses.

Together we will be unstoppable.

Scope’s Public Affairs team is growing. We are building stronger links with Parliament and other political groups. We want to make sure disabled people’s voices are heard loud and clear. We are looking for a Lead Public Affairs Adviser to help us do that.

Permanent, Full time (35 hours a week)

Here East Press Centre, 14 East Bay Lane, London, E15 2GW and working from home.

About the role

In this role, you will help Scope speak up for disabled people in Parliament and across UK politics. The role builds strong relationships with MPs, peers and other political groups. It also helps Scope share clear messages about what needs to change for disabled people.

You will work closely with teams across Scope. Ideas, stories and evidence from these teams help shape important political decisions.

You will:

· Help plan and run Scope’s engagement with Parliament.

· Look for chances to raise key issues, such as during debates and questions.

· Build and keep strong relationships with political stakeholders.

· Share clear information and briefings with political audiences.

· Work with Scope’s policy team to turn ideas into strong messages for politicians.

· Help write responses to Government plans and consultations.

· Help plan and run events in Parliament.

· Provide political guidance and advice internally.

· Represent Scope at political conferences.

· Work closely with disabled people to make sure their experiences guide everything we do.

About you

We are looking for someone who understands how politics works and enjoys building good relationships. You will need to feel confident speaking to senior people and explaining complex ideas in a simple way.

You should have:

· Experience planning and leading political influencing work.

· Good knowledge of how Parliament and Government work.

· Experience working with MPs and political teams.

· Strong writing and speaking skills.

· Good judgement and confidence in busy situations.

· Experience managing different tasks at the same time.

· A strong belief in disability equality and the social model of disability.

It would be great if you also have:

· Lived experience of disability.

· Experience working in Parliament or on disability issues.

· Experience running political events.

Please include examples in your application that show how your skills, experience, and values match the person specification in the job description.

We welcome applications from people with lived experience of disability and from all backgrounds.

We also ask you to share how you support Scope’s values and contribute to our goal of creating a fair and equal future for disabled people.

Our values are being pioneering, courageous, connected, open and fair

By living our values and trusting each other, we give our colleagues freedom and space to be creative, push boundaries and change minds.

Disabled candidates

We are a disability equality charity. We encourage applications from disabled people and people with impairments, conditions, and access needs. We want to create a workforce that is a true reflection of the communities we serve.

Scope will interview all disabled candidates who meet the essential criteria for the post. This is part of our commitment as a Disability Confident Leader. Just let us know in your application that you are applying under the Offer an Interview Scheme. This was previously known as the Guaranteed Interview Scheme.

If you require adjustments through your journey with us, please email via our website.

Find out more about asking for adjustments at interview.

Equality, Diversity and Inclusion

At the heart of everything we do at Scope is Equality, Diversity, and Inclusion.

We encourage people of colour and other underrepresented communities to apply and join Scope. We believe that this will bring new ideas and help us work better. We know that a variety of perspectives and viewpoints will greatly support the work we do and help us to reach all communities. 

We want everyone to feel like they belong. We value each person as an individual. We will treat everyone with dignity and respect and we want to recognise all parts of a person's identity.

We are a disability equality charity. So, we will build a culture that is accessible and inclusive first. We will aim for the same high standards in all our work. We will listen, learn and keep improving.

You can find out more about our approach to Equality, Diversity and Inclusion on the Scope website.

Scope benefits

We believe hard work deserves reward and recognition. We offer a wide range of benefits including:

· 27 days holiday plus bank holidays

· Flexible, hybrid and remote working options

· Pay progression at 6 months and 2 years

· Company pension

· Excellent training and career development

· Strong colleague networks across disability, race and LGBTQ+

· Discounted gym membership, cycle to work scheme and much more.

How to apply

Please visit our website and apply online

Application closing date - 02/03/2026

This role will lead the project management, marketing and delivery of a significant portion of Sands’ virtual events portfolio, ensuring each challenge is delivered effectively and contributes to the growth of our fundraising income. You will manage multiple events from concept to completion, creating motivating digital experiences that bring supporters together and inspire them to fundraise.

You will help strengthen Sands’ online presence by providing excellent stewardship across a range of digital channels, building positive relationships with large and diverse audiences. Using an omnichannel approach, you will deliver a world‑class supporter experience that helps participants reach and exceed their fundraising targets, increases long‑term engagement and maximises lifetime value.

Working closely with the Digital Fundraising Manager, you will monitor trends within the virtual challenge landscape and identify opportunities to innovate, adapt and ensure Sands remains a leader within the sector.

Are you an experienced senior finance leader ready to make an immediate impact in an international, mission-driven organisation? We are seeking a strategic, hands-on Interim Head of Finance to lead the finance function for a dynamic international NGO with a significant US presence. This is a rare opportunity to guide finance operations across multiple jurisdictions, including the UK and US, and support frontline programmes tackling critical global challenges.

About the role
Reporting to the MD for Finance & Operations, you will provide decisive, calm leadership to a high-performing finance team, ensuring robust financial stewardship across the organisation. You will take ownership of financial operations, controls, reporting, and audits, working closely with senior leadership and the Board. Your strategic insight will help shape financial planning and reporting, while your collaborative approach will build confidence in finance across the organisation.

Key responsibilities

• Lead the day-to-day operations of the finance team across the UK and overseas branches
• Ensure accurate, timely reporting and compliance with statutory and donor requirements
• Oversee audits in multiple jurisdictions, including US and UK accounts
• Manage budgeting, forecasting, and long-term financial planning
• Build and maintain robust financial controls, policies, and processes
• Lead, mentor, and motivate a team of six finance professionals, including managers
• Act as a key partner to the senior leadership team and Board, providing financial insight to support strategic decision-making

What we're looking for

• Fully qualified accountant (ACA, ACCA, CIMA, CIPFA or equivalent)
• Proven senior finance leadership experience in an international charity, NGO, or grant-funded organisation
• Strong experience managing US accounts, audits, and compliance processes (a significant portion of the organisation's income comes from US donors)
• Hands-on experience with UK Charity SORP, statutory accounts, restricted/unrestricted fund accounting, and donor reporting
• Experience overseeing finance operations for overseas entities or branch offices
• Strong people management skills, including managing managers
• Able to operate confidently at senior leadership and Board level
• Comfortable stepping into complex, fast-paced environments and delivering immediate results

Personal qualities
You are pragmatic, solutions-focused, and able to balance operational detail with strategic oversight. You communicate clearly and effectively with finance and non-finance colleagues alike, building trust quickly and inspiring confidence across the organisation.

Why join?
This is a unique opportunity to influence the finance function of a mission-driven international NGO protecing the rights of the most vulnerable. You'll gain hands-on experience with US accounts, multi-jurisdictional audits, and high-level reporting, all while working alongside a collaborative, values-driven leadership team.

Benefits

• 25 days holiday + public holidays + 3 additional Christmas holidays
• 10% non-contributory pension scheme
• Season ticket loan and cycle scheme
• Flexible and hybrid working (2 office days per week)
• Possibility of working part-time - 4 days per week

If you are a senior finance professional with international experience, ideally including US operations, who thrives in fast-moving, high-impact environments and are available from mid-end of March, please apply today!

Job Title: Finance Manager/Senior Finance Controller

Contract length: Permanent

Location: Hybrid

Hours per week: 35

Salary:  £55-60K pa depending on experience and knowledge

Closing date for applications: Sunday 22nd February 2026 , we reserve the right to end the vacancy before the closing date; interested candidates are encouraged to apply as early as possible

First interview: First interviews will be held over Microsoft Teams

Second interview: Candidates successful at first interview will be invited to visit Mayhew and to have a second interview in person.

We are looking for our next Finance Manager / Senior Financial Controller, someone who shares our compassion for animal welfare and wants to play a central role in stewarding Mayhew’s financial resources for the greatest impact.

Reporting directly to the Chief Executive, you will work closely with senior colleagues across Mayhew—including members of the Senior Management Team—to support strong financial direction, responsible stewardship, and effective, mission‑driven decision‑making across the charity.

This is a highly visible and hands‑on leadership role. You will lead Mayhew’s day‑to‑day finance function, ensuring strong financial controls, good practice financial management, and timely, accessible financial reporting for colleagues, trustees and partners. You will be responsible for all aspects of financial planning, management accounting, statutory reporting and SORP compliance, as well as supporting operational teams with practical financial insight and advice.

You will also help develop and strengthen financial systems and processes, recognising that—as a mid‑sized charity with evolving needs—Mayhew continues to refine its structures to best support our work. You will lead and support a small finance team, modelling an open, collaborative and hands‑on working style.

Our London site—our historic rescue and rehoming centre—is at the heart of our UK operations. You will collaborate with colleagues across operations, veterinary services, fundraising, people and engagement to ensure financial clarity underpins good decision‑making as we continue to care for dogs and cats in need.

In this role, you will:

• Lead, direct and deliver all aspects of Mayhew’s finance function, ensuring strong, proportionate controls and high‑quality financial information.
• Engage, influence and collaborate with senior colleagues and trustees to support the effective delivery of our strategic and operational goals.
• Provide clear financial guidance to non‑finance colleagues and act as a supportive, trusted partner across the organisation.
• Lead and support a small finance team, encouraging a positive, collaborative and hands‑on culture.
• Strengthen and improve finance systems and processes to increase efficiency, consistency and compliance.

To be successful in this role, you will bring:

• Strong charity finance experience, including Charity SORP (FRS 102), fund accounting, statutory reporting, financial planning, budgeting, and knowledge of VAT and Gift Aid.
• Hands‑on experience of month‑end accounting, financial controls, cashflow management, and management accounts preparation.
• Excellent communication skills with the ability to translate financial information clearly for non‑finance colleagues and trustees.
• A collaborative, supportive and pragmatic working style, with confidence to improve processes and work flexibly within a smaller organisation.
• Experience leading and developing a small team through open, positive and supportive management.

Please note that successful candidates will be asked to evidence their Right to Work in the UK post-job offer – we do not hold a sponsor licence therefore we are unable to provide Visa sponsorship.

Circa £49,000 per annum

Temporary – Ealy Moments Leave Cover until March 2027

Part home/Part office (London) based

UNICEF ensures more of the world’s children are vaccinated, educated and protected than any other organisation. We have done more to influence laws and policies to help protect children than anyone else. We get things done. And we’re not going to stop until the world is a safe place for all our children.

This is an exciting opportunity to join The UK Committee for UNICEF (UNICEF UK) as a Senior Policy Adviser leading our work on the UN Convention of the Rights of the Child (UNCRC), reporting to the Head of UK Policy and working closely with colleagues in London and our office in Edinburgh.

As Senior Policy Adviser (UNCRC) you will lead our foundational advocacy work to embed the UN Convention on the Rights of the Child across the four nations of the UK and Crown dependencies. Sitting within the Advocacy Department, you will be ensuring that child rights are embedded in all UNICEF UK’s work, playing a critical role in our influencing work.  

We are seeking candidates committed to children and their rights and motivated to work towards achieving a world that is fit for every child. You will bring demonstrable experience of advising, negotiating with and building relationships with senior stakeholders across governments, public sector and civil society grounded in in-depth knowledge of the UNCRC and its status in legislation and policy.

Act now and visit the website via the apply button to apply online.

Closing date: 9am, Thursday 26 February 2026.

Interview date: Wednesday 11 March & Thursday 12 March 2026 (Stage One) & Wednesday 25th March 2026 (Stage Two) via Microsoft Teams.

In return, we offer:

· excellent pay and benefits (including flexible working, generous annual leave and pension, big brand discounts and wellbeing tools)

· outstanding training and learning opportunities and the support to flourish in your role

· impressive open plan office space and facilities on the Queen Elizabeth Olympic Park

· an open culture and workplace with colleagues who share our values, enjoy their work and are motivated to do their utmost for children.

· the opportunity to work in a leading children’s organisation making a difference to children around the world

Our application process: We use a system called "Applied" that anonymises your responses and focuses on your skills that are relevant to this role. This benefits you by giving you a greater chance of expressing your skills in this objective selection process.

We are gradually moving back to our offices on the Queen Elizabeth Olympic Park in Stratford, East London and we anticipate most colleagues will work one or two days a week in the office and the rest of the time from home.  We will happily discuss other flexible options to suit your circumstances.

We particularly welcome applications from black, Asian and minority ethnic candidates, LGBTQ+ candidates, disabled candidates, because we would like to increase the representation of these groups at this level at UNICEF UK. We want to do this because we know greater diversity will lead to even greater results for children.

UNICEF UK promotes equality, diversity and inclusion in our workplace. We make employment decisions by matching business needs with skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation.

We welcome a conversation about your flexible working requirements, personal growth, and promoting a workplace where you can be yourself and achieve success based only on your merit.

The successful candidate will be required to apply for a criminal records check. A criminal record will not necessarily bar you from working with us. This will depend on the nature of the role and the circumstances of your offences.

We only accept online applications as this saves us money, making more funds available for us to help ensure children’s rights.

If you require support in completing the online form or an application form in an alternative format, please contact the Supporter Care line during office hours.

If you do not hear from us within 14 days of the closing date, please assume your application has been unsuccessful on this occasion. Please note that we only provide feedback to shortlisted candidates.

Registered Charity Nos. 1072612 (England and Wales) SC043677 (Scotland)

The purpose of the role is to utilise effective and efficient administrative and fundraising skills to assist in delivering both financial and non-financial targets which will provide a gateway to all fundraising activity across Maggie’s. 

As Centre Fundraiser, you will assist the Centre Fundraising Manager to implement the fundraising strategy to deliver income targets through proactive donor recruitment and excellent donor care.  

This includes supporting and retaining existing supporters and researching new key relationships with individuals as well as partnerships with local businesses, groups and associations.  

You will represent the work, vision and purpose of Maggie’s whilst supporting the delivery of local and central fundraising initiatives and campaigns. This includes presentations, face to face, telephone and written communications.  

There will be a requirement to work irregular hours as well as frequent local travel. 

Please note that interviews will take place on Monday 2nd and Tuesday 3rd March in Maggie's Barts.

Please see the attached job description for further details.

Are you happy to network & develop relationships with employers and help match people into employment?  If so, we would like to hear from you!  

Our IPS (Individual Placement & Support) team helps people with mental health needs achieve their employment goals through a recovery‑focused, evidence‑based approach. Embedded within clinical teams, we work alongside employers to remove barriers and create real, sustainable job opportunities.

We are currently seeking permanent IPS Employment Specialists to work as part of the community mental health teams and Mental Health Hub. You will deliver the IPS approach (for which training will be given). 

You will need the ability to motivate and build relationships with participants, strong organisational skills, the confidence to communicate and engage with a range of employers, and a fundamental belief that anyone with a health condition can work. We welcome applicants from a variety of backgrounds with relevant transferrable skills. Please note that due to the evidence-based nature of the IPS model, the role requires extensive data recording. 

What we’re looking for: 

• Relationship building with employers: Ability to initiate and develop relationships with a variety of individuals, and be able to engage employers using a variety/range of methods such as via the telephone, online platforms or face-to-face in the community.
• Record keeping: Strong attention to detail, ensuring accurate and timely recording of case notes and data, essential for monitoring progress and achieving targets.
• Collaboration: The ability to work seamlessly within a multidisciplinary team, forging connections and enhancing the overall care experience for participants.
• Perseverance: The determination to overcome setbacks, find solutions, and continue advocating for participants’, even in the face of challenges.
• Innovation: Bringing fresh ideas to the table, exploring creative ways to break down employment barriers, and promoting inclusive practices within the workplace.

The successful candidates will work in line with the 25-points fidelity scale.  

Successful applicants will be expected to undergo an Enhanced Level Disclosure and Barring Service check.

Closing date: Sunday 22nd February (11:59pm)

Likely interview date: Week beginning 9th March

We encourage early applications as we reserve the right to close the vacancy early if we receive a high number of applications.

About Us

SEL Mind supports people with mental health problems and dementia in the boroughs of Bromley, Greenwich, Lambeth, Lewisham and Southwark. We are proud of our diverse workforce and know that our organisation is made stronger by the variety of backgrounds, experience, and ideas within it. We promote a culture of inclusion and representation, and are working hard to build a workforce that even better reflects the communities we support.

SEL Mind is somewhere that you can be your authentic self without fear of discrimination on the grounds of ethnicity, sexual orientation, disability, neurodivergence, gender, age, lived experience of mental health problems or anything else that’s part of who you are.

Read more about staff benefits and why staff love working here on our website.

Salary: £46,587 per annum.

Location: Hybrid Work Culture. We are proud to promote a truly hybrid work culture, recognising that every role is different, and everyone has unique needs and preferences. Our Hybrid Work Arrangement empowers each team member to work with their manager to choose the most effective way to work that balances your needs and Hospice UK’s.

Our office is a short walk from King’s Cross station in London. Whilst we work flexibly, because we work with decision makers in Westminster, there will be an expectation that you can travel to central London at short notice if required. You will also be expected to come into the office at least one day a week.

Contractually this role is London-based.

Contract: Permanent.  Full time role - 35 hours per week.

Benefits:

• 25 days annual leave rising to 30 days after 2 years (+ an extra 10 days on each 5th year). Pro rata for part time hours
• Matched pension scheme up to 7% of salary
• Healthcare plan
• Support for staff with caring responsibilities
• Family-friendly culture

How to apply: CV and supporting statement - using Hospice UK’s supporting statement document – available on our website to download

Closing date for applications: Midnight on Monday 23 February 2026

Interview dates: First interviews to take place week commencing 2 March - exact dates to be confirmed.

Second interviews to take place week commencing 9 March - exact dates to be confirmed.

We’ll send assessments and some questions to you in advance so that you can prepare. Let us know if you have any specific needs to be able to fully engage with the process.

Job Information

This exciting role in our award-winning External Affairs department will work across policy and public affairs work in England. You will fight for the hospice sector and people who need their support, helping us to create a country where no one misses out on the care they need at the end of their lives.

This is a significant time for hospice and end of life care. 

Hospices across the UK are in the worst financial situation they have faced for 20 years. The funding crisis means hospices are cutting services and making redundancies. 

Our campaigning efforts have recently led to £125m in short term funding for the hospice sector and a commitment to a Modern Service Framework for palliative care and end of life care. As well as a spotlight on hospices in the 10 year health plan and unprecedented parliamentary scrutiny of the way hospices are funded. 

The momentum around palliative care and hospices mean there is no shortage of opportunities to influence the policy and political agenda.

We have strong influence in Parliament and have built significant interest in hospice care among policymakers. We are an important voice in the conversation around Assisted Dying, which will have a significant impact on palliative and end of life care. 

With this momentum and opportunity, we are looking for a talented and committed Policy and Public Affairs Manager to help us shape the future of palliative and end of life care. 

We are looking for a proactive and driven policy and public affairs professional. You will be curious about how best to improve people’s experiences of death, dying and bereavement and strengthen the contribution of the hospice sector to this. 

You will have excellent influencing and communication skills and sharp instinctsthat enable you to quickly understand and analyse the impact of external developments. As well as a collaborative mindset and commitment to building coalitions to maximise our impact. 

You will provide leadership but must also be willing to pitch in at all levels to get things done. Excellent project management skills will mean you can identify where our resource is best spent and how to delegate tasks. 

This is your chance to play a key role in creating a country where no one misses out on the care they need at the end of their lives.

More information is available in candidate information pack (available on our website to download)

We’re looking for a Customer Support Advisor to be the first point of contact for our customers, delivering excellent service across a range of channels. You’ll use your communication skills to resolve queries with care, professionalism and efficiency, while living our values of compassion, empathy and inclusion.

This is a hybrid role with occasional travel to Central London, where you’ll collaborate with colleagues to support our mission and ensure every customer has a positive experience.

Please refer to the Job Description for full details of the role.

We are committed to ensuring our recruitment process is inclusive and accessible to all. If you require any adjustments, whether that's receiving documents in alternative formats (such as large print, Braille, or audio), applying via a different method, or needing support during interviews, please let us know. We’re happy to accommodate individual needs to ensure everyone has an equal opportunity to apply and succeed. If you’d like to discuss accessibility or request adjustments, please contact us via Charity Job or the MHFA England website.

Application notes

In your cover letter, please can you let us know:

- What experience and skills do you have that make you suitable for this role?
- Tell us about a time you have provided outstanding customer service.   

Max. 500 words per question

About MHFA England

MHFA England is a social enterprise and the leading provider of mental health skills and awareness training courses in England. Our vision is to create a nation where everyone's mental health matters by creating mentally healthy workplaces where people, communities, and businesses thrive.

Looking after you 

Wellbeing is at the heart of all that we do and say, we are friendly and supportive organisation. We are committed to rewarding our employees with competitive pay, a flexible and supportive workplace, opportunities to grow and develop, and our promise that we will put your wellbeing first.

As an integral member of the fundraising team, the Fundraising Administrator will support the delivery of a range of successful fundraising activity based around the centre, in order to maximise income for Maggie’s.   

As Fundraising Administrator, you will welcome and support visitors within the centre in their fundraising for Maggie’s as well as in the local community and ensuring they are motivated, informed and supported.  

This is a demanding role in a fast-paced environment where priorities change frequently.  

There will be a requirement to work irregular hours as well as some local travel. 

Please note that interviews will take place w/c 2nd March.

Please see the attached job description for further details.

Children and young people in London matter; their voices, experiences, and futures. They deserve every chance to make the most of their lives. But too many young people can't because they don't have the opportunities to help them thrive. That is where transformational youth work comes in offering somewhere to go, something to do, someone trust. 

The New Business Manager plays a pivotal role in the success of the Fundraising and Communications Directorate, and London Youth as a whole. In line with our fundraising strategy, you will be responsible for securing five and six-figure corporate partnerships, achieving ambitious personal targets, and contributing to our overall fundraising target of £6.9m in 2026. Your focus will be on high-value long-term strategic relationships with businesses generating both restricted and unrestricted fundas, as well as other non-financial benefits. 

What you will be doing 

• Prospect new corporate partners that align with our mission, vision, and objectives. 
• Secure partnerships that deliver against our restricted and unrestricted financial needs. 
• Build a personal pipeline of prospects at the five and six-figure level and move them through the funnel to hit monthly and annual targets and KPIs. 
• Collaborate with colleagues at all levels to develop dynamic, compelling, and winning proposals that meet the highest of professional standards. 
• Work closely with the senior team, board, and Fundraising Development Board to leverage connections and facilitate introductions to prospects. 
• Ensure first class stewardship of prospective partners to develop and deliver high-value long-term relationships. 
• Collaborate with and support the Head of Corporate Partnerships and the Senior Account Manager to ensure success across the wider corporate partnerships team. 
• Support on the development and delivery of team and organisational events, such as site visits and the London Youth Awards. 
• Ensure all information is recorded in an accurate and timely manner across all relevant systems and in line with all relevant processes and procedures, including Salesforce and Sharepoint, research templates, due diligence grids, contracts, and finance. 
• Utilise data to analyse performance, make informed decisions, and report in an accurate and timely manner to relevant stakeholders. 
• Contribute to the organisation and team's annual plans, strategies, budget planning, and reforecasts as appropriate. 
• Build your knowledge and understanding of corporate fundraising, the corporate sector, and the charity sector, to ensure you can position yourself as an expert and make informed decisions in your work. 
• Understand, support and communicate the vision, mission, and aims of London Youth, and the needs of young people and youth organisations. 
• Reflect our inclusive culture in your day-to-day work and support a positive health & safety and safeguarding culture in your interactions with colleagues, young people, and youth organisations. 
• Follow our organisations anti-racism principles and practices as you actively promote and respect diversity and inclusion in all aspects of your work and working relationships. 

What you bring to the role

Knowledge and Experience: 

• Proven track record of securing at least five figure partnerships in the charity sector or private sector, with an understanding of how to unlock six figure sums. 
• Ability to research, identify, and secure both unrestricted and restricted income. 
• Strong written and verbal communication skills, with experience of developing compelling proposals and collateral - experience using Canva is a plus - and pitching. 
• Excellent relationship building and stewardship skills with ability to represent London Youth to a variety of stakeholders, including C-Suite level. 
• First-class knowledge of the corporate fundraising landscape and the wider charity sector, including the ability to spot trends and implement best practices. 
• Ability to work independently, multi-task, and prioritise a busy workload. 
• Ability to collaborate with a diverse range of internal and external stakeholders to produce accurate work of the highest possible standard. 
• Ability to get involved in various aspects of fundraising delivery if/when needed in support of colleagues. 
• Creative mindset to find new ways to engage and partner with corporates to raise funds for London Youth. 

Attributes and Behaviours: 

• Passionate about and committed to improving the lives of children and young people. 
• A demonstrable sense of ambition and drive underpinned by a can-do attitude. 
• Ability to work on your own initiative.
• Ability to innovate. 
• Collaborative team worker willing to seek advice and support from others. 
• Commitment to quality and attention to detail. 
• Problem solver and comfortable working in a changing and flexible environment. 
• Resilient and able to adapt and thrive in a target-driven team. 
• Passion for personal and professional development, and a willingness to learn enw skills. 

You will be able to demonstrate our values of being: 

• Ambitious 
• Collaborative 
• Inclusive 
• Accountable 

Benefits 

• Generous holiday allowance of 39 days paid holiday per year (including bank holidays and closure days). Pro-rata for part timers. 
• Employer 4% pension contribution. 
• Additional leave granted to support voluntary activity. 
• Free Health Care Cash Plan. 
• Free access for you and your family to the Employee Assistance Programme. 
• Free access to the 'Headspace' app for you and your family. 
• Free access to the Charity Mentoring Network. 
• Flexible working opportunities considered. 
• You'll be working with a fantastic team of passionate colleagues across London Youth. 
• You will be making a difference to the lives of young people.

Do you want to use your project management skills to make a real difference for dogs? 

At Dogs Trust, our IT Project Management team delivers a wide range of projects to help improve the operational running of the charity, improve the lives of dogs in our care and support our fundraising activities.  Most of our projects are focussed around the Salesforce platform and we’re looking for an  IT Project Manager experienced in delivering software development projects, ideally with Salesforce or other CRM experience. 

What does this role do?

As a Project Manager you'll:

• Lead a cross functional team of developers, testers and business analysts and be responsible for the definition, planning, execution, and successful delivery of projects 
• Ensure all projects follow Dogs Trust project management methodologies, standards, and compliance requirements. 
• Proactively identify, assess, and manage risks, costs, timescales, and resources, taking corrective action when needed to keep projects on track. 
• Build and maintain strong relationships with project sponsors, stakeholders, and delivery teams, ensuring clear communication and measurable outcomes. 
• Monitor project performance against agreed objectives, success criteria, and ROI targets, evidencing value for money and effective delivery. 

Could this be you?

You will be an experienced Project Manager with a proven record of delivering software development projects, ideally in Salesforce or other CRM platforms.  You will have experience in managing the full project lifecycle, including project initiation, analysis and design, development, QA, UAT and Go-Live. 

A skilled communicator, you’ll build strong relationships and have the confidence and influence to engage effectively at all levels. Motivated and proactive, you’ll be adaptable and resilient in a fast-moving environment, with proven planning, organisational, and time management skills that enable you to work effectively both independently and as part of a team. 

You will be experienced in using project management tools, including Jira, Confluence and project planning tools, such as MS Project, Smartsheet or similar. 

You will also be passionate about dogs and want to join an organisation that has a mission to make the world a better place for every dog.

What does this team do?

You’ll be part of a skilled and supportive IT team that values curiosity, creativity, and collaboration. We work across a variety of exciting initiatives; from developing digital platforms that help dog owners to enhancing volunteer and data systems that expand our impact. Our culture is friendly, flexible, and purpose-driven, with most of your time spent working from home and regular, focused collaboration days in our London office. It’s an environment where people share ideas, learn from each other, and take pride in building technology that truly makes a difference. 

Interviews for this position will take place on Teams w/c 9th March 2026.

We are looking for a Legacy & In Memory Fundraising Assistant to provide care and cultivation of In Memory donors, Legacy pledgers and enquirers by acting as first point of contact for these supporters and delivering ongoing one-to-one stewardship across various touchpoints including face to face, over the phone and via written correspondence.

You will support the Legacy & In Memory Fundraising Team to achieve its aims and objectives through undertaking key administrative tasks and assisting with the delivery of the team’s projects including marketing campaigns, supporter events and internal promotion of Legacy and In Memory messages to a range of audiences and stakeholders.

What we can offer you:

In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:

• 28 days of annual leave (plus 8 days paid public holidays) per year
• Discounted gym membership and cycle to work schemes
• Employee Assistance Programme and access to Wellbeing Resources
• Generous pension contributions - up to 10% employer contribution
• Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year
• Annual interest-free season ticket loans

We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.

Our hybrid working model:

We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.

Diversity and inclusion:

We are committed to providing a welcoming and inclusive experience for all staff, volunteers and trustees and those hoping to join us. We operate an anonymised shortlisting process and actively seek to ensure our process is fair and equitable for all.

We understand the value of diverse voices, perspectives, and experiences to help us deliver even more for our dogs and cats, and we welcome applicants from all sections of the community.

As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best. If you would like to talk more about this, please contact us. Greyscale copies of the recruitment pack are also available on request.

More about us:

At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.

Acceptable use of AI:

At Battersea, we value expertise. We recognise each candidate that applies to us will have a range of expertise they can offer us, so we want to hear about this in your own words. We understand the support that generative artificial intelligence (AI) software can offer but it can also lead to numerous applications presenting as generic and impersonal. This makes it difficult to gain understanding of your unique experience.

To best showcase yourself, we encourage you to write your responses without the assistance of AI. If you require the use of AI software to aid in completing your application, we ask you use the generative responses as a prompt for writing your answers and avoid copying and pasting. You must also ensure the information presented in your application accurately reflects your experience.

Closing date: 22nd February 2026

All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.

Interview Date(s): One round interview (in person) w/c 2nd March 2026

For full details on the role, please download the recruitment pack.