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Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
This is an exciting opportunity to lead and develop services that support people experiencing Domestic Violence and Abuse across Bath and Northeast Somerset. You'll manage and inspire local teams, drive service improvements, and work closely with commissioners and partners to ensure clients are safe and receive high-quality support that enables them to move forward with confidence and independence
Job Role: Service Manager- Domestic Violence and Abuse services
Salary: £ 34,505 per year
Hours: 37.5 hours per week
Contract type: Permanent
Location: BANES
Additional information:
Participate in an out-of-hours on-call rota.
About Alongside:
Alongside is the new name for Julian House. We work with people experiencing social exclusion across the South and West of England, providing outreach, accommodation and support. Our clients may be sleeping rough, fleeing abuse, rebuilding after trauma, leaving prison, recovering from addiction, or trying to settle safely in a new community. Whatever their starting point, we work alongside people to help build safety, stability and independence.
If you’d like a real sense of job satisfaction, great career prospects and a competitive benefits package, you could be who we’re looking for!
About the Role:
We are looking for an experienced and passionate Service Manager to lead our Domestic Abuse Housing services across the BANES (Bath & Northeast Somerset) area.
This is an exciting leadership opportunity for someone who is committed to delivering high-quality, trauma-informed support for people experiencing social exclusion, including survivors of domestic abuse. You will be responsible for managing local projects, leading and developing staff teams, driving service improvements, and ensuring contractual, quality, and performance targets are achieved.
Working closely with commissioners, partner agencies, and the wider Alongside leadership team, you will ensure services remain person-centred, strength-based, and focused on achieving positive outcomes for clients. You will maintain a visible presence within services, support staff to deliver excellent client support, and help shape service development across the region.
What You'll Be Doing
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- Lead, motivate and develop a team delivering high-quality, trauma-informed support services.
- Ensure clients receive person-centred support that helps them achieve positive outcomes and greater independence.
- Build strong relationships with commissioners, partner agencies and other stakeholders across the BANES area.
- Drive service quality, performance and continuous improvement across multiple projects.
- Oversee housing and operational management, ensuring services remain safe, compliant and effective.
- Maintain Safelives Leading Lights standards across service delivery
What We're Looking For
Essential
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- Experience managing teams within housing, domestic abuse, homelessness, social care or support services.
- Strong leadership skills with the ability to develop and inspire high-performing teams.
- Knowledge of safeguarding, trauma-informed practice and supporting people experiencing social exclusion.
- Experience managing service performance and achieving positive outcomes.
- Excellent communication and partnership-building skills.
- Full UK driving licence and access to a vehicle.
Desirable
- Experience of working in the statutory or voluntary sector.
- IDVA/ISVA/Safelives Service Manager qualification or equivalent
Please note: Job descriptions are not exhaustive, and the successful candidate may occasionally be asked to take on other duties that align with the key responsibilities outlined.
You can view the full job description by clicking here.
What we’re looking for:
Knowledge and understanding of the support needs of people experiencing domestic violence and abuse, facing homelessness, including those with mental health challenges, complex needs and substance misuse issues.
Experience working with people who may have multiple and complex needs and/or challenging behaviours due to their experience of trauma and abuse.
There are many great reasons to join our team!
Access to our Rewards Platform, which includes an Employee Assistance Programme and Health Cash Plan
27 days annual leave, including an extra day off for your birthday, plus bank holidays - increasing up to 30 days after 4 years of continuous employment (pro rata for part-time staff)
30% staff discount at our charity shops
A generous and competitive pension scheme
A supportive culture where staff feedback is highly valued and regular supervisions with line managers are conducted
Great opportunities for career development and free monthly training sessions from experienced facilitators
For all the fantastic and valuable work, you’ll be doing, you’ll be eligible for the Blue Light Card which offers amazing discounts on thousands of brands
Reflective Practice sessions from objective, external facilitators
Our Ethos
As an Equal Opportunities employer, we have an Equality and Diversity Action plan in place showing our commitment in ensuring continuous improvement in creating an inclusive culture. We also have a committed group of Inclusion & Diversity champions who meet monthly to ensure progress is being made. We invite applications from people from all backgrounds and cultures, especially minority groups that are underrepresented in the workplace. We also welcome applications from those with lived experience. We embrace flexibility and are proud to be a Disability Confident and Mindful employer, as well as an Armed Forces Covenant Supporter.
If you have any special access requirements or other support needs throughout the application process (including interview), please contact us so that we can let you know how we can support you. We accept CVs and applications in all formats.
DBS Checks
We welcome applications from people with lived experience. All applicants working with our clients will be expected to undertake an enhanced Disclosure and Barring Service check. A criminal conviction will not necessarily prevent you from becoming an employee, the decision will depend on the type of offence and its relevance to the role. If you would like to discuss any convictions you may have, please contact the person named in the advert. All information will be dealt with according to our Data Protection Policy.
Alongside is the new name for Julian House. We work with people experiencing social exclusion across the South and West of England.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
This is a rare opportunity to lead and grow an established, high-performing fundraising team, shaping the next phase of Teens Unite's growth as we enter the most ambitious chapter in our history.
As a member of the Executive Leadership Team, you will lead the delivery of an ambitious five-year income strategy that broadens and deepens relationships with major donors, philanthropists, corporate partners and leads the charities capital appeal. You will redefine how the charity approaches modern philanthropy, creating innovative partnerships that generate shared value while increasing both impact and income.
Who we are:
Teens Unite is leading the way in youth cancer support.
We’re an energetic, ambitious and dynamic charity improving the lives of 13-24-year-olds living with, and beyond, cancer. We’re not here to cure cancer. We’re here to empower young people to rebuild their lives and thrive beyond a diagnosis.
As we approach our 20th anniversary, we are entering the most exciting and ambitious chapter in our history.
We have bold plans to treble the number of young people we support, grow our income beyond £3 million per year and open the Home of Teens Unite, England's first purpose-built retreat for teenagers and young adults living with and beyond cancer.
To help us achieve this vision, we are looking for an exceptional fundraising leader to join our Senior Leadership Team as Head of Fundraising & Philanthropy.
This is a rare opportunity to join a charity with a proven model, strong foundations and ambitious growth plans. You'll inherit an experienced and successful fundraising team whilst playing a leading role in shaping the next phase of our development.
Most importantly, you'll help ensure thousands more young people affected by cancer can access the support, experiences and opportunities they deserve and build a facility that will support generations to come.
The role:
Reporting directly to the Chief Executive, the Head of Fundraising & Philanthropy will provide strategic leadership across all fundraising activity at Teens Unite.
You will oversee and develop our income generation strategy, ensuring existing income streams continue to grow whilst creating new opportunities for transformational support.
A key focus of the role will be philanthropy, major donors and capital fundraising.
You will build meaningful relationships with major donors, high-net-worth individuals, family foundations, trusts, corporate supporters and strategic partners, creating opportunities for significant investment in the future of
Teens Unite.
You will also play a central role in securing funding for the Home of Teens Unite, a transformational project that will create England's first dedicated retreat and support centre for young people living with and beyond cancer.
As a member of the Senior Leadership Team, you will contribute to wider organisational strategy and help guide the charity through an exciting period of growth and development.
Key Responsibilities:
We're looking for someone who combines strategic thinking with exceptional relationship-building skills. Someone who can inspire supporters, lead a talented team and deliver ambitious growth.
Strategic Leadership
- Lead the development and delivery of Teens Unite's fundraising and philanthropy strategy.
- Develop plans to support the charity's ambition of becoming a £3 million income organisation.
- Identify opportunities for sustainable income growth across all fundraising streams.
- Provide regular fundraising performance updates to the Chief Executive and Board.
Philanthropy & Major Giving
- Build and manage a pipeline of high-net-worth individuals and major supporters.
- Cultivate, solicit and steward significant gifts and long-term philanthropic partnerships.
- Create high-quality donor engagement plans and stewardship programmes.
Capital Appeal Leadership
- Play a leading role in securing funding for the Home of Teens Unite.
- Develop and manage a pipeline of prospects capable of supporting the capital appeal.
- Create compelling cases for support linked to the project.
- Deliver significant philanthropic investment in support of the appeal.
Team Leadership
- Provide strategic oversight, management and support across all income streams.
- Create a positive, high-performing and collaborative culture.
- Ensure individual fundraising strategies align with wider organisational goals.
- Responsible from growing current annual income for £1.4million per annum to £3million per annum over the next 5 years.
Why this role is different:
This isn't a role where you'll inherit a struggling fundraising programme and spend your first year fixing problems. You'll join an organisation with:
- A strong reputation and clear purpose
- A committed and experienced fundraising team
- Existing successful income streams
- Significant growth opportunities An ambitious capital appeal
- Clear board and leadership support
- A vision capable of inspiring major supporters and philanthropists
- You'll have the opportunity to build a major donor programme from the ground up, shape the future fundraising strategy of the organisation and play an integral role in delivering a truly unique national project.
Who you are:
We're looking for an ambitious and relationship-focused fundraising leader who is excited by the opportunity to help shape the future of a growing charity.
You may currently be working as:
- Head of Fundraising
- Senior Philanthropy Manager
- Major Donor ManagerSenior Fundraising Manager
Most importantly, you'll bring:
Essential
- Significant experience in major donor, philanthropy or high-value fundraising.
- A proven track record of identifying and securing five and six-figure gifts.
- Experience managing and developing fundraising teams.
- Strong relationship-building and networking skills.
- Experience building and managing fundraising pipelines with high-net-worth individuals.
- Excellent communication and influencing skills.
- The confidence to engage and build relationships with senior stakeholders and major supporters.
- Experience of capital appeal fundraising.
Desirable
- Experience within youth, health, cancer or social impact organisations.
- Knowledge of trusts and foundations fundraising.
Reporting to: Chief Executive
Direct reports: Trusts & Grants Manager, Events & Challenges Fundraising Team and other fundraising staff as the charity grows
What We Offer:
- Performance-related bonus
- Hybrid and flexible working
- 33 days annual leave inclusive of bank holidays
- Christmas office closure
- Pension contribution
- Professional development and training
- Recently refurbished offices with free on-site parking
- The opportunity to help shape a nationally significant project and positive change the cancer care landscape for young people.
- Direct access to the Chief Executive and Board
Summary of Key Milestones
We will commence the first round of interviews from Wednesday 30th September
Should a suitable candidate be found prior to the closing date, applications will close early.
Teens Unite empowers young people aged 13-24 living with and beyond cancer to rebuild their lives, thrive beyond diagnosis and reach their potential
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Teens Unite is leading the way in youth cancer support.
We’re an energetic, ambitious and dynamic charity improving the lives of 13-24-year-olds living with, and beyond, cancer. We’re not here to cure cancer. We’re here to empower young people to rebuild their lives and thrive beyond a diagnosis by taking part in our specialist activities, programmes and residential stays.
This is an incredibly exciting time to join our team. Demand for our support is growing rapidly, with a 48% increase in young people registering over the last 12 months.
As we grow, we’re embarking on our most ambitious chapter yet: building the first purpose-built retreat in England for young people overcoming cancer. This pioneering, first-of-its-kind development will transform the support available to young people for generations to come.
We’re looking for an experienced, ambitious and creative Trusts & Grants Manager to play a vital role in making this vision a reality. Combining exceptional relationship-building skills with the ability to develop standout, compelling pitches and applications, you will secure vital funding for both this transformational project and our existing services, to ensure we reach our ambition of providing 30,000 opportunities for teenagers and young adults over the next decade.
Who you are:
You thrive on building relationships and are a natural storyteller with a strong strategic instinct - someone who understands what matters to a funder and can build genuine connections between their priorities and the work, impact and ambitions of Teens Unite.
You understand that a successful funding application is never simply about changing a few words in an existing proposal. You have a talent for developing persuasive, engaging and individually tailored applications and reports that stand out and inspire funders to invest in our work.
You’ll research every opportunity, take the time to understand each funder’s priorities and motivations, and build meaningful relationships that keep Teens Unite front of mind when funding opportunities arise. You’ll adapt the tone, emphasis and case for support accordingly - while always retaining Teens Unite’s own language, personality and brand.
You’ll have a strong track record of securing funding and building a successful pipeline and recognise that the relationship with a funder doesn’t end when the funds are received. You’ll take pride in nurturing relationships, demonstrating the impact of their support and building long-standing partnerships with the potential to grow over time.
You’ll have experience of exceeding fundraising targets and taking ownership of the complete funding journey –from identifying opportunities and developing compelling applications, through to managing grants, demonstrating impact and securing future or repeat funding where appropriate.
You’ll take real ownership of delivering tangible results, bringing fresh ideas, ambition and a proactive approach to identifying and pursuing new opportunities.
The role:
As a self-funded charity, grant income is a vital and growing area of fundraising at Teens Unite, supporting both our current service delivery of activities, programmes and residential breaks, and our ambitious plans for the future.
Teens Unite currently raises £200,000 per annum from grants and trusts, and we are looking to grow this year on year through developing and delivering an ambitious grants fundraising strategy, which will support Teens Unite’s current service delivery and work towards raising the remaining 50% needed of our £6.5million capital appeal to build England’s first purpose-built retreat for young people overcoming cancer.
This isn’t about simply stepping into a bid writing role, it’s about thinking creatively to retain existing funding relationships and seeking new opportunities with the ability to balance ambition with integrity, ensuring funding opportunities genuinely align with organisational priorities and values.
We need you to:
- Take ownership of Teens Unite’s trusts, foundations and grant income programme, working towards agreed annual income targets across programme, core and capital funding.
- Develop and deliver an ambitious trust and grants fundraising strategy to grow income year on year, across programme, core and capital funding
- Research prospective trusts, foundations and grant-making organisations and identify opportunities that align with Teens Unite’s work and ambitions.
- Write compelling funding applications, proposals and cases for support
- Develop project budgets and funding packages in collaboration with colleagues
- Build, nurture and maintain long-term relationships with funders
- Manage grant agreements, reporting requirements and payment schedules
- Produce engaging, evidence-led impact reports that clearly demonstrate how funding has been used and the difference it has made
- Monitor income performance against agreed targets and maintain accurate fundraising records and pipeline reports
- Work collaboratively with colleagues across the organisation to maximise the impact of funding secured
What we offer:
When joining Teens Unite, you can expect:
- Annual performance-related bonus opportunity
- Flexible and hybrid working arrangements
- 33 days annual leave pro rata (inclusive of Bank Holidays)
- Christmas office closure
- Optional company-contributed pension scheme
- Recently refurbished offices and free on-site parking
- To be part of an inclusive and dynamic work environment with a dedicated and growing team
- Responsibility and ownership of an income stream that is fundamental to Teens Unite’s growth and future
- Support in your personal and professional development, including access to training
- The chance to make a real-life difference in the lives of young people
Essential experience and qualifications:
- Demonstrable experience securing income from trusts and foundations
- Experience of securing capital funding, and multi-year, core and programme funding Strong relationship building skills
- Understanding of monitoring, evaluation and impact reporting Developing relationships with major trusts and foundations Excellent organisational and project management abilities
Summary of Key Milestones
We will commence first round of interviews: From Wednesday 30th September
Should a suitable candidate be found prior to the closing date, applications will close early.
Teens Unite empowers young people aged 13-24 living with and beyond cancer to rebuild their lives, thrive beyond diagnosis and reach their potential
The client requests no contact from agencies or media sales.
Lead a respected counselling charity and help shape the future of mental health support in our community.
If you're an inspiring leader who combines strategic thinking with a hands-on approach, this is an opportunity to make a lasting difference. As our new Head of Centre, you'll lead an established, BACP-accredited charity with an excellent reputation for delivering affordable, high-quality counselling and professional training across West Kent and East Sussex.
For almost 40 years, The Counselling Centre has been committed to ensuring that everyone can access professional counselling, regardless of their financial circumstances. We are now looking for an exceptional leader to build on this legacy, strengthening our financial sustainability, developing new partnerships and expanding our impact to meet the growing demand for mental health support.
Reporting to the Chair of the Board of Trustees, you will provide both strategic and operational leadership across the organisation. You'll work closely with our dedicated staff, volunteers and trustees to ensure we continue to deliver outstanding counselling, training and community services while identifying opportunities for growth, innovation and long-term sustainability.
This is a varied and rewarding leadership role. You'll oversee the day-to-day running of the charity, lead financial planning and income generation, develop relationships with funders, commissioners, businesses and community partners, and act as an ambassador for The Counselling Centre across the local area. You'll also champion our values, nurture a positive organisational culture and ensure we continue to meet the highest standards of governance and professional practice.
We're looking for someone who brings senior leadership experience, commercial awareness and a genuine commitment to improving mental health. You'll be an excellent relationship builder with experience of developing partnerships, generating income and leading organisational change. Most importantly, you'll be motivated by our mission and excited by the opportunity to help shape the next chapter of our organisation.
Why join us?
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Lead a respected charity with an outstanding reputation built over almost 40 years.
-
Make a genuine difference to the lives of people in your local community.
-
Work alongside a committed Board of Trustees, experienced staff and dedicated volunteers.
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Help shape the future direction and growth of an ambitious organisation.
-
Enjoy a flexible part-time role (21 hours per week) with hybrid working.
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Competitive salary of circa £50,000–£55,000 per annum pro rata, contributory pension, 25 days' annual leave (pro rata) plus bank holidays, and Christmas closure.
If you're looking for a leadership role where your strategic vision, commercial skills and passion for community impact can make a real difference, we'd love to hear from you.
The client requests no contact from agencies or media sales.
Salary: £30,200 per annum
Hours: 37.5 hours per week (open to part time)
There may be occasions when evening or weekend availability is needed.
Contract Type: Permanent
Location: Hybrid – Liverpool Centre
Reports to: Fundraising Manager Community
THE CHARITY
Suicide is the leading cause of death of men under 35 and three quarters of those who die by suicide are men. James’ Place exists to save the lives of men in suicidal crisis through delivering clinical services. We are a charity currently offering free, life-saving therapy to suicidal men at our centres in Liverpool, London, Newcastle and Birmingham.
James’ Place was set up by Clare Milford Haven and Nick Wentworth-Stanley after their twenty-one-year-old son, James, died by suicide ten days after a minor operation. James had no history of mental illness or depression and had sought urgent help for anxiety and suicidal thoughts but didn’t find it.
James' Place was set up to make the experience of finding help as easy as possible. We offer men who are experiencing a suicidal crisis a brief, intensive, therapeutic intervention in a safe environment. Men who walk through the door at James’ Place will be in a space where they feel valued and respected. We provide a calm and peaceful environment both inside the centres and in our outside spaces, accessible to men who visit us as well as their friends and families. We have so far treated over 6,000 men who might otherwise have been unable to access the support they desperately need.
THE OPPORTUNITY
This is a new role designed to raise and facilitate fundraising for James’ Place Liverpool and to grow community relationships across the region to raise vital funds for James’ Place.
As part of the Fundraising team, you will take a leading role in building strong networks across Liverpool and the North West, helping to establish our centre as a sustainable source of life-saving support for men in suicidal crisis.
The postholder will spend their time working collaboratively and taking responsibility for establishing fundraising activity across the North West with appropriate support from centre staff and fundraising colleagues, the Head of Fundraising and Communications, Director of Fundraising and External Affairs and the Chief Executive and Trustees. The opportunity is ideal for an ambitious individual eager to grow their skills and career while helping to secure the funding and relationships needed to achieve the charity’s long-term goals.
Direct Fundraising Work
- Develop and grow a network of local donors including community supporters, challenge event fundraisers and corporate partners.
- Engage with volunteers and influencers across the North West with a view to increasing the fundraising reach of the organisation.
- Steward existing donors, volunteers and prospects to secure long-term multi-year support.
- Support community engagement and attend fundraising events to help achieve the organisation’s fundraising ambitions.
- Identify regional funding opportunities including from local Trusts and Foundations and HNWI and feedback to wider fundraising team.
- Collaborate closely with internal teams across fundraising, communications, events and clinical teams to maximise opportunities.
- Identify and feedback opportunities for partnership working that could support fundraising, community engagement, and service awareness.
- Work collaboratively with both clinical and non-fundraising colleagues within the Liverpool centre and across the organisation, building their confidence and capability in fundraising activities.
Administration
- Ensure all fundraising activities are delivered to a high standard ensuring compliance with fundraising regulations and best practice guidelines.
- Maintain accurate and up-to-date records on the CRM database.
- Ensure all fundraising activities are delivered to a high standard, meeting regulatory and ethical requirements.
Working in the Wider Charity
- Help maintain positive relationships with local statutory, voluntary, and community sector organisations, acting as a professional and approachable representative of the charity.
- Represent James’ Place with professionalism, respect, and confidence at all times.
- Participate in review and evaluation processes to support the ongoing development, effectiveness, and sustainability of James’ Place as a respected charity.
- Undertake any additional duties as required to support the successful delivery of the organisation’s business plan.
Values
- Demonstrate commitment to the James’ Place values of Focus, Bravery, Respect, Compassion, Professionalism, Collaboration and Hope through all aspects of work
PERSON SPECIFICATION
Essential
- Proven experience of fundraising in the charity sector, with a track record of achieving results in at least one of the following income streams: community, challenge events, corporate partnerships, in memory, or events.
- Strong understanding of donor motivations and what drives charitable giving across different audiences.
- Excellent written and verbal communication skills, with the ability to craft persuasive messages and build rapport.
- Confidence and professionalism in engaging and maintaining relationships with stakeholders and partners.
- Excellent time management skills
- Practical, resilient, and flexible, with the ability to adapt to changing priorities.
- Innovative thinker, open to exploring new ideas and approaches to fundraising.
- Collaborative and solution-focused, able to work constructively with others to overcome challenges.
- A team player, willing to support colleagues and take on additional responsibilities when required.
- Capable of working on difficult and sensitive issues, demonstrating kindness, integrity, and emotional resilience, and seeking or offering help when needed.
Desirable
- Experience using CRM databases (e.g. Salesforce)
- Understanding of, and interest in, mental health and suicide prevention.
WE OFFER
- A 7% employer contributory pension scheme.
- Family friendly policies.
- Death in service insurance scheme.
- 25 days plus bank holidays leave entitlement (FTE), including enhanced holiday allowance with incremental rises after qualifying period.
APPLICATION PROCESS
How to Apply
To apply, please use the online application system to submit your CV detailing your experience, roles and responsibilities, and answer the three competency-based questions. We recommend for you to use the STAR (Situation, Task, Action, Result) method as a way of clearly and concisely outlining your skills, knowledge and experience.
Here at James' Place, we want you to feel comfortable in sharing your authentic selves and personal experiences, so we ask that you do not submit an application that has been formulated by AI. You may wish to use AI to support with structural aspects such as grammar and formatting, however your application must reflect your own genuine experiences, critical thinking and creativity.
Key Dates
Closing date for applications: Monday 5th October, 9am
First-round interviews are expected to be held online via MS Teams w/c 12th October.
Next Steps
There will be a two-stage interview process for this role.
If your application is shortlisted, we will contact you by email following the closing date to invite you to a first-round interview with up to three members of the James’ Place team.
If successful, you will be invited to a second-round interview with up to three members of the James’ Place team.
The interviews will be competency-based, giving you the opportunity to demonstrate your skills, knowledge, and experience in relation to the role requirements outlined in the person specification.
If your application is not shortlisted, we will contact you by email within two weeks of the closing date to let you know the outcome of your application. We encourage you to register for future job alerts here, so we can keep you informed about other opportunities at James’ Place that may be of interest to you.
Support
If you have any queries or experience challenges with the application process, please email [email protected].
James’ Place is committed to promoting a diverse and inclusive community. Our aim is that no job applicant, temporary worker or employee receives less favourable treatment on the grounds of age, disability, gender and transgender status, race and ethnicity, religion and belief (including no belief), marriage or civil partnership status or sexual orientation.
If you have a disability or health conditions which means you'd benefit from any adjustments to the interview process to help you perform at your best, please do let us know in advance.
Any job offers made are subject to the receipt of two relevant satisfactory employment references. We expect this to include one from your most recent or current employer. Any job offers made are also subject to a satisfactory DBS check and a Right to Work in the UK check.
REF-231071
Salary: £30,200 per annum
Hours: 37.5 hours per week (open to part time)
There may be occasions when evening or weekend availability is needed.
Contract Type: Permanent
Location: Hybrid – Birmingham Centre
Reports to: Fundraising Manager Community
THE CHARITY
Suicide is the leading cause of death of men under 35 and three quarters of those who die by suicide are men. James’ Place exists to save the lives of men in suicidal crisis through delivering clinical services. We are a charity currently offering free, life-saving therapy to suicidal men at our centres in Liverpool, London, Newcastle and Birmingham.
James’ Place was set up by Clare Milford Haven and Nick Wentworth-Stanley after their twenty-one-year-old son, James, died by suicide ten days after a minor operation. James had no history of mental illness or depression and had sought urgent help for anxiety and suicidal thoughts but didn’t find it.
James' Place was set up to make the experience of finding help as easy as possible. We offer men who are experiencing a suicidal crisis a brief, intensive, therapeutic intervention in a safe environment. Men who walk through the door at James’ Place will be in a space where they feel valued and respected. We provide a calm and peaceful environment both inside the centres and in our outside spaces, accessible to men who visit us as well as their friends and families. We have so far treated over 6,000 men who might otherwise have been unable to access the support they desperately need.
THE OPPORTUNITY
This is a new role designed to raise and facilitate fundraising for James’ Place Birmingham and to grow community relationships across the region to raise vital funds for James’ Place.
As part of the Fundraising team, you will take a leading role in building strong networks across Birmingham and the West Midlands, helping to establish our centre as a sustainable source of life-saving support for men in suicidal crisis.
The postholder will spend their time working collaboratively and taking responsibility for establishing fundraising activity across the West Midlands with appropriate support from centre staff and fundraising colleagues, the Head of Fundraising and Communications, Director of Fundraising and External Affairs and the Chief Executive and Trustees. The opportunity is ideal for an ambitious individual eager to grow their skills and career while helping to secure the funding and relationships needed to achieve the charity’s long-term goals.
Direct Fundraising Work
- Develop and grow a network of local donors including community supporters, challenge event fundraisers and corporate partners.
- Engage with volunteers and influencers across the West Midlands with a view to increasing the fundraising reach of the organisation.
- Steward existing donors, volunteers and prospects to secure long-term multi-year support.
- Support community engagement and attend fundraising events to help achieve the organisation’s fundraising ambitions.
- Identify regional funding opportunities including from local Trusts and Foundations and HNWI and feedback to wider fundraising team.
- Collaborate closely with internal teams across fundraising, communications, events and clinical teams to maximise opportunities.
- Identify and feedback opportunities for partnership working that could support fundraising, community engagement, and service awareness.
- Work collaboratively with both clinical and non-fundraising colleagues within the Birmingham centre and across the organisation, building their confidence and capability in fundraising activities.
Administration
- Ensure all fundraising activities are delivered to a high standard ensuring compliance with fundraising regulations and best practice guidelines.
- Maintain accurate and up-to-date records on the CRM database.
- Ensure all fundraising activities are delivered to a high standard, meeting regulatory and ethical requirements.
Working in the Wider Charity
- Help maintain positive relationships with local statutory, voluntary, and community sector organisations, acting as a professional and approachable representative of the charity.
- Represent James’ Place with professionalism, respect, and confidence at all times.
- Participate in review and evaluation processes to support the ongoing development, effectiveness, and sustainability of James’ Place as a respected charity.
- Undertake any additional duties as required to support the successful delivery of the organisation’s business plan.
Values
- Demonstrate commitment to the James’ Place values of Focus, Bravery, Respect, Compassion, Professionalism, Collaboration and Hope through all aspects of work
PERSON SPECIFICATION
Essential
- Proven experience of fundraising in the charity sector, with a track record of achieving results in at least one of the following income streams: community, challenge events, corporate partnerships, in memory, or events.
- Strong understanding of donor motivations and what drives charitable giving across different audiences.
- Excellent written and verbal communication skills, with the ability to craft persuasive messages and build rapport.
- Confidence and professionalism in engaging and maintaining relationships with stakeholders and partners.
- Excellent time management skills
- Practical, resilient, and flexible, with the ability to adapt to changing priorities.
- Innovative thinker, open to exploring new ideas and approaches to fundraising.
- Collaborative and solution-focused, able to work constructively with others to overcome challenges.
- A team player, willing to support colleagues and take on additional responsibilities when required.
- Capable of working on difficult and sensitive issues, demonstrating kindness, integrity, and emotional resilience, and seeking or offering help when needed.
Desirable
- Experience using CRM databases (e.g. Salesforce)
- Understanding of, and interest in, mental health and suicide prevention.
WE OFFER
- A 7% employer contributory pension scheme.
- Family friendly policies.
- Death in service insurance scheme.
- 25 days plus bank holidays leave entitlement (FTE), including enhanced holiday allowance with incremental rises after qualifying period.
APPLICATION PROCESS
How to Apply
To apply, please use the online application system to submit your CV detailing your experience, roles and responsibilities, and answer the three competency-based questions. We recommend for you to use the STAR (Situation, Task, Action, Result) method as a way of clearly and concisely outlining your skills, knowledge and experience.
Here at James' Place, we want you to feel comfortable in sharing your authentic selves and personal experiences, so we ask that you do not submit an application that has been formulated by AI. You may wish to use AI to support with structural aspects such as grammar and formatting, however your application must reflect your own genuine experiences, critical thinking and creativity.
Key Dates
Closing date for applications: Monday 5th October, 9am
First-round interviews are expected to be held online via MS Teams w/c 12th October.
Next Steps
There will be a two-stage interview process for this role.
If your application is shortlisted, we will contact you by email following the closing date to invite you to a first-round interview with up to three members of the James’ Place team.
If successful, you will be invited to a second-round interview with up to three members of the James’ Place team.
The interviews will be competency-based, giving you the opportunity to demonstrate your skills, knowledge, and experience in relation to the role requirements outlined in the person specification.
If your application is not shortlisted, we will contact you by email within two weeks of the closing date to let you know the outcome of your application. We encourage you to register for future job alerts here, so we can keep you informed about other opportunities at James’ Place that may be of interest to you.
Support
If you have any queries or experience challenges with the application process, please email [email protected].
James’ Place is committed to promoting a diverse and inclusive community. Our aim is that no job applicant, temporary worker or employee receives less favourable treatment on the grounds of age, disability, gender and transgender status, race and ethnicity, religion and belief (including no belief), marriage or civil partnership status or sexual orientation.
If you have a disability or health conditions which means you'd benefit from any adjustments to the interview process to help you perform at your best, please do let us know in advance.
Any job offers made are subject to the receipt of two relevant satisfactory employment references. We expect this to include one from your most recent or current employer. Any job offers made are also subject to a satisfactory DBS check and a Right to Work in the UK check.
REF-231070
About the role:
Step into a role where your drive, resilience and belief in young people can truly change lives. As a Young Person’s Worker in Camden, you will be right alongside young people at risk of homelessness, helping them move from uncertainty towards stability and independence. This is hands on, purposeful work where every day matters, and where your determination can unlock real opportunity for those who need it most.
In this role, you will manage a caseload of young people, building trusted relationships and empowering them to lead their journey forward. You will create and review personalised support and safety plans, support moves into independent accommodation, and help young people take confident steps into education, training or employment. Working within a trauma informed and strengths based approach, you will champion each young person’s goals while developing practical life skills such as budgeting, self care and cooking. You will also support access to essential services including mental health support, housing advice and employment pathways, motivating and coaching young people to take ownership of their futures.
At Single Homeless Project (SHP), you will be part of a tenacious, values driven team that does not shy away from challenge and believes in doing things differently to achieve lasting change. We will support your ambition with ongoing training, development and the chance to grow your career while making a genuine impact. If you are ready to bring your energy, compassion and persistence to a role that truly matters, we would love to hear from you.
*This role includes sleep-in shifts as part of the rota at Cecil Court, which are paid at an additional rate on top of your salary.
About you:
- You bring experience working with young people in the community and in accommodation services.
- Your toolkit includes practical skills in motivation and coaching young people
- Your approach is creative, analytical, trauma-informed and rooted in a strengths and recovery model.
- You can creatively inspire opportunities for our young people to thrive and to develop to their highest potential.
- A non-judgmental approach to working with complex needs young people and to promote a strengths-based approach and an understanding of and commitment to Equality, Diversity, and Inclusion.
- Strong team-working and interpersonal skills, maintaining a collaborative approach to supporting young people achieve the outcomes and goals we support them to set for themselves.
About Us:
We’re London’s leading homelessness charity – and we get things done.
In a city where hundreds are forced into homelessness every day, our work has never been more needed or more challenging. And we’re not shying away. We’re rolling up our sleeves to make change and helping over 10,000 Londoners every year. We prevent homelessness, provide safe places to live and give people the opportunity to rebuild their lives and transform their futures. And we never give up.
We’re here for Londoners wherever they are on their journey. We start with trust, building relationships that help people feel safe, supported, and ready to move forward. Every day, we put people first in everything we do, challenging injustice and barriers that keep people from the safety, stability and opportunity they deserve. We stand alongside people as they rebuild and shape a future that feels their own.
Joining Single Homeless Project means joining a team that’s bold, compassionate and determined to do better for the people we support and for each other. You’ll work alongside colleagues with lived experience, in a space that’s trans-inclusive, disability-friendly, and actively striving to be anti-oppressive and equitable.
We’re not perfect, but we’re real. We listen. We learn. And we push forward, together. Because this isn’t just a job. It’s a chance to lead with empathy, spark change, and help build a London where no one is left behind.
Important Info:
Closing Date: Sunday 4th October at midnight
Interview date: Tuesday 13th, Wednesday 14th and Friday 16th October at SHP Head Office in Kings Cross
Please note there will be a second stage interview in service for suitable candidates
This post will require an Enhanced DBS check to be processed (by SHP) for the successful applicant.
Please note applications are reviewed for AI use in application questions. Applications with insufficient/without current right to work or requiring sponsorship will not be accepted for this role.
Preventing homelessness, transforming lives.



The client requests no contact from agencies or media sales.
We're looking for the person to grow NHS charitable funds 🩷🩵💜
We're looking for a Head of Fundraising, a senior new role delivered in partnership with ELFT Charity, the NHS charity of East London NHS Foundation Trust.
This is the Charity's dedicated full-time fundraising post, and it marks a new phase of sustainable growth. You'll lead the day-to-day delivery of the fundraising strategy: building the relationships, propositions, campaigns and systems that grow support for work going beyond what core NHS funding can provide, across East London, Bedfordshire and Luton.
From community fundraising, grants and supporter development through to corporate partnerships and legacies, there is significant scope to shape and grow this function. You'll be employed by Compass Wellbeing CIC and work as an integral part of ELFT Charity.
If you bring broad fundraising experience, an entrepreneurial approach and the ability to turn ideas into compelling cases for support, we'd love to hear from you.
📍 East London, Bedfordshire & Luton | 🕐 Full-time, permanent | 💷 £50,000–£55,000
Compass Wellbeing invests in training, resilience, and empowering local voices; we bridge the gap between VCSEs and healthcare orgs.


The client requests no contact from agencies or media sales.
Active Essex Foundation is a successful and growing charity dedicated to creating the conditions for young people and communities across Essex to thrive. Our work focuses on three core areas: improving young people’s mental health, reducing vulnerabilities to youth crime and exploitation, and strengthening communities through trusted relationships and positive engagement.
A defining feature of our approach is our network of more than 100 Locally Trusted Organisations (LTOs) across Essex. These community-based organisations are at the heart of our delivery model, providing trusted relationships, local insight and direct support within the communities they serve. Working closely with our LTO network enables us to reach those who may be least likely to engage with traditional services and ensure support is tailored to local needs.
Through partnerships with our LTOs, we deliver programmes that use physical activity, mentoring and community support to build resilience, improve wellbeing and reduce inequalities. This role will play a key part in developing and strengthening these relationships, helping our LTO network to maximise its impact and deliver positive outcomes for young people and communities across Essex.
Everything we do is shaped by the real experiences of the people we serve, ensuring our interventions are meaningful, accessible and rooted in what communities tell us they need.
Active Essex Foundation works to improve life chances for young people and communities across Essex by focusing on three core areas: mental health, youth crime prevention, and strengthening communities. Through our programme structure, we co-design community-led initiatives that use physical activity and positive engagement as tools to build resilience, improve wellbeing and reduce inequalities.
The Sport for Development Officer will play a key role in supporting the delivery and growth of these programmes. Working closely with our programme leads, locally trusted organisations (LTOs), and community stakeholders, the postholder will help strengthen organisational capability, and ensure high-quality delivery across our mental health, youth crime prevention and community strengthening work. The role will also contribute to the leadership of workstreams aligned with our strategic Outcomes, supporting the Foundation’s mission.
The ideal candidate will bring strong relationship-building skills and experience of working collaboratively with a diverse range of stakeholders. They should demonstrate a track record of delivering impactful projects or initiatives at local or county level, applying a systems approach to complex community issues, and using strengths-based methods to build resilience and capacity within local organisations.
The post holder will work with AEF staff across the business to deliver the duties and responsibilities set out below.
On a mission to highlight the transformative power of physical activity and sport!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
SANE is a UK-wide mental health charity working to improve the quality of life of anyone affected by mental illness. It aims to raise awareness and understanding of all mental health conditions; fight to improve frontline mental health services for individuals and carers; provide support, information and guidance through SANEline, our Call Back service, email and text support; and promote and host research into causes, treatments and therapies through its Prince of Wales International Centre for SANE research.
We are looking for an experienced and dedicated Training and Outreach Officer to enhance the delivery of SANE’s volunteer training programs and develop our corporate training initiatives, as well as to foster outreach activities that increase partner participation. This pivotal role focuses on expanding SANE's current corporate training offerings and ensuring high-quality learning opportunities for volunteers. Additionally, the Officer will engage with a broader range of relevant partners, contributing to SANE's mission and impact.
Working closely with the Volunteer Programme Manager and alongside the training team, you will deliver engaging and inclusive training sessions for corporate partners, volunteers and stakeholders, ensuring learning is accessible, impactful and aligned with SANE’s values and objectives.
This is a part-time office-based role, with occasional weekend and evening work as required.
SANE is a leading UK mental health charity improving quality of life for anyone affected by mental illness.

Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Ready to take the next step into housing management? This could be the perfect next step if you're already working in supported housing and are ready to develop your leadership skills while remaining hands-on with supporting residents.
Make a real difference, every day
At TACT, you'll manage our recovery-focused supported housing service, supporting adults affected by addiction and mental health difficulties. We provide safe accommodation alongside housing-related support, helping people sustain their tenancy, build independence and move forward in recovery. Residents live independently within shared accommodation, supported to achieve their recovery goals rather than receiving day-to-day personal care. We're experts by experience — we understand when others don't. Our work is challenging, rewarding and occasionally chaotic. You'll need resilience, authenticity and a sense of humour, with the ability to build genuine relationships while maintaining professional boundaries.
About the role
You'll manage 17 supported housing places across five shared properties in Telford, leading a small team delivering high quality housing management and trauma-informed support. This is a hands-on role!
Alongside managing properties, referrals, occupancy, Housing Benefit and partnerships, you'll supervise and develop your team, providing practical guidance on everything from day-to-day housing issues to safeguarding, risk management and complex resident situations.
Working alongside Y Housing as our Registered Provider of Social Housing, you'll help ensure our homes remain safe, compliant and recovery-focused. We're looking for someone with experience in supported housing, homelessness or housing-related support who is ready to make a real difference.
Whether you're already managing a supported housing service or looking to take your next step into management, you'll have the opportunity to shape a service, support a great team and help people rebuild their lives.
Your key responsibilities will include
• Managing the day-to-day operation of TACT's supported housing service
• Leading, supervising and developing a team of Housing Workers and volunteers
• Overseeing referrals, assessments, sign-ups, move on, warnings and notices
• Supporting residents to sustain tenancies, maximise income and achieve recovery goals
• Managing occupancy, voids, rent accounts, compliance and property standards
• Responding to safeguarding concerns, incidents and complex resident situations
• Working closely with Y Housing, local authorities, treatment providers and partner agencies
• Producing reports, performance information and service data to support continuous improvement
If you have these essential skills:
• Experience of supported housing, housing-related support, tenancy sustainment or supported accommodation services
• Experience supporting adults affected by addiction, mental health difficulties or other complex social needs
• Relevant Level 4 Housing qualification (or you’re willing and able to start this by October 2026)
• Strong understanding of safeguarding, risk management and professional boundaries
Ability to remain calm, resilient and professional when managing challenging situations
• Excellent communication, organisational and leadership skills
• Ability to build genuine, trusting relationships whilst maintaining accountability and boundaries
• Good IT skills and experience maintaining accurate records
• Full UK driving licence and access to your own transport
• Willingness to participate in an out-of-hours on-call rota
we'd love to hear from you. You don't need to tick every box. If you think you have the right values, skills and experience, we'd encourage you to apply.
We'd love it you also have:
• Relevant lived experience of addiction recovery, mental health difficulties or other complex social needs
• Experience supervising, coordinating or line managing staff, volunteers or placements
• Other housing, health and social care or similar qualifications or training
• Leadership, management or coaching qualifications
• Knowledge of peer support, recovery communities or the voluntary sector
What we offer
• Enhanced annual leave entitlement and family friendly policies
• Employee Assistance Programme (EAP)
• A discount scheme for shopping, days out and essentials
**Please ensure your cover letter addresses the following - applications which do not address this won't be considered**
As Recovery Housing Manager, you will inherit a newly recruited but experienced team alongside an established group of residents. What would your priorities be during your first three months, how would you structure the team and review the service? Please consider housing management and compliance, property standards, consistency of practice, and the importance of maintaining stability for residents in recovery to minimise relapse.
We are experts by experience, providing an open door for support with addiction recovery and mental wellbeing.
The client requests no contact from agencies or media sales.
Assessment and Reconnection Workers
North West London
£39,333 - £43,223
Do you want to work in a role where no day is the same and make a real difference to the lives of people experiencing homelessness in London?
The St Mungo’s Pan London Rough Sleeping Team (No Second Night Out) provide a rapid response service, intervening to ensure no one needs to sleep rough, our work is ongoing.
As an Assessment and Reconnection Worker, you will:
- Be part of a busy team environment working closely with people new to, or at risk of rough sleeping.
- Provide a personalised case management service to clients, turning assessment recommendations into practical action plans which fully involve the client.
- Build and maintain effective relationships to support clients throughout their recovery.
- Develop a knowledge of relevant legislation such as welfare benefit and housing legislation.
- Work on the weekly 24/7 rota including weekends and bank holidays, in Mixed Shift roles (Including - early and late day shifts and night shifts).
About you
We are always on the lookout for enthusiastic people to join us. If you have a genuine desire to support people to transform their lives then this could be the role for you, you don’t need to have direct experience to succeed in these roles, but should demonstrate the below:
- If you have good interpersonal and listening skills, patience and resilience and the ability to adapt to new situations we will provide you with the rest through our training and development programs where you will develop the skills to provide high-quality person-centred support to clients.
- Good organisation and prioritisation skills, with the ability to manage a varied workload including admin tasks, record keeping and client work.
- If you have a good understanding of the complex issues faced by homeless people, the ability to manage complex behaviours and work with people who are facing a difficult personal or emotional situation, we encourage you to apply!
NSNO is the largest assessment service commissioned in the UK for people experiencing rough sleeping. St Mungo’s have been delivering this innovate service since 2011, the team continue to use their expert knowledge, learning and proven success as part of the Pan London Rough Sleeping Service to provide a rapid response, and intervention to ensure no one needs to sleep rough.
St Mungo's are committed to creating a diverse and inclusive workplace. We strongly encourage applications from all under-represented groups.
Closing date: 10 am on 29th September 2026
Interview and assessments on: 8th - 12th October 2026
One full time role (35 hours per week) and one role for 21 hours per week (part time) or 2 roles, each at 28 hours per week (part time).
About Toynbee Hall
Based in the East End of London since 1884, Toynbee Hall is a charity working alongside people facing poverty, injustice, and inequality to build a fairer East London. We provide vital advice and support, working in partnership to tackle unfairness and ensure everyone has an equal chance to thrive. We have recently launched a new strategic plan which reinforces that our purpose is to build a fairer future with an end to poverty, injustice and inequality.
Job description and purpose of the role
The successful candidates will provide advice, information and guidance to clients as part of Toynbee Hall’s Generalist Advice Team. Postholders will have a background in providing generalist advice on a wide range of social welfare law issues e.g. welfare benefits, housing, employment, debt, consumer and family law. Advice will be delivered through a range of channels, including face to face, telephone, email, home visits and at outreach locations.
The post holders will provide a high-quality, person-centred advice service, focusing particularly on people who may face barriers to accessing mainstream support. Working collaboratively with statutory, voluntary and specialist agencies, the role will help strengthen clients’ financial resilience, housing stability, employment rights and overall wellbeing through coordinated support.
Key duties and Responsibilities
- Provide holistic advice, information and casework service to the general public on their rights and entitlements in a range of areas including welfare benefits, housing, employment, debt, consumer and family matters.
- Maintain an up-to-date knowledge of legislation, regulations, policies and practices relevant to the post including changes to the benefits system, housing legislation and employment legislation.
- Use case management systems and Microsoft Office applications, for statistical recording, record keeping and document production. Ensure all work conforms to Toynbee Hall’s systems and procedures.
- Refer clients on to colleagues or other agencies as appropriate for specialist help with major issues that fall outside the remit of the service.
- Provide advice at a range of locations and through various channels. This includes at Toynbee Hall, on home visits and at outreach locations; in person, by telephone and email.
- Meet targets as set by line manager, in line with our contractual and grant obligations.
- Form effective working relationships with outreach agencies and other relevant stakeholders to ensure we reach our target group across all our services,
- Support Toynbee Hall‘s social policy work by providing case studies and feedback on issues affecting service users.
- Work at all times within Toynbee Hall policies and procedures, including our safeguarding and Equal Opportunities policy and work in an anti-discriminatory/ non-judgemental manner.
- Ensure all work conforms to the relevant Quality Mark Standard and other organisational standards including our vulnerable client’s and safeguarding policy.
Person Specification
1. Experience of Advice work
You will have at least 2 years experience of providing an advice and casework service in social welfare law, working to AQS standards or equivalent. You will be comfortable carrying a varied caseload, using a case management system and working in a performance driven environment to meet set targets.
2. Knowledge of Social Welfare law
You will have an in-depth knowledge of welfare benefits and in addition, generalist level knowledge of at least 2 of the following areas: housing, employment, debt, consumer; family law.
3. Communication Skills
You have the ability to explain complex information clearly and succinctly using your excellent written and oral communication skills. You will be able to produce clear and detailed case records and draft letters in plain English. You will have strong interpersonal skills with the ability to respond sensitively to a diverse client group.
All roles rerqure fluency in spoken and written English. Fluency in spoken and written Spanish is an advantage. At least one of the advertised roles will be offered to a candidate who satisfies the Spanish speaking requirement.
4. Planning and organising:
You plan, prioritise and organise your workload to meet deadlines, and other competing demands. You can maintain high quality standards whilst working under pressure.
Our Benefits Package
We believe in supporting our employees with a well-rounded benefits package designed to enhance work-life balance, financial security, and overall well-being.
Annual Leave
- 25 days of annual leave, plus 3 additional days for our Christmas shutdown (on top of bank holidays).
- After 2 years: +3 extra days of leave.
- After 3 years: +1 additional day.
- After 5 years: A total of 30 days annual leave, plus the 3-day Christmas shutdown.
Pension
- Standard Life Pension Scheme – Employer contribution: 4%, Employee contribution: 5%
Additional Perks & Support
- Enhanced Sick Pay for peace of mind during illness
- Enhanced Maternity & Paternity Leave to support growing families
- Employee Eyecare Vouchers to support your vision health
- Employee Assistance Programme for free, confidential advice and support
- Mental Health First Aid to ensure workplace well-being
- Tenancy Deposit Scheme to help secure your home
- Interest-Free Season Ticket Loan for cost-effective commuting
- Cycle to Work Scheme to promote a healthier, greener way to travel
- Charity Mentoring Network to support professional development and networking
- Westfield Healthcare Cash Plan
- Perk Box
Please download the full Job Description for more details.
Since 1884 Toynbee Hall is a charity working alongside people facing poverty, injustice and inequality to build a fairer East London
The client requests no contact from agencies or media sales.
Why The Green House?
The Green House is the only service providing creative therapies across BNSSG and BANES supporting children, young people, and families who have experienced sexual abuse. Our distinct approach is:
- Evidence-based, guided by research and best practices.
- Led by the voices of young people and their families.
- Centred on, choice and connection.
- Focused on the transformational power of the creative arts.
You will be joining an ambitious team who work tirelessly to improve the lives of children, young people and families who have experienced sexual abuse.
Purpose of the role
The Family Support Manager sits within the Therapeutic Services Division at The Green House The role is responsible for managing the Family Support Team who offer Initial Meetings to young people/families/professionals, one-to-one Family Support sessions, multi-agency casework, psychoeducational parent groups and, as well as the Pathway Administrators of the therapeutic services. The post holder will work as part of the Management Team, contributing to service development across the organisation in line with The Green House’s strategy. The Family Support Manager will hold Safeguarding Advisor responsibilities within the organisation. The normal place of work is The Green House, Bristol however it may be necessary from time to time to attend meetings and events elsewhere.
Duties and responsibilities
Service Management
- Recruit, support and line manage the Family Support Practitioners and Pathway Administrators.
- Act as a Safeguarding Advisor. As the Safeguarding Advisor, you will attend appropriate Safeguarding training relevant to the level of work and role and ensure that you attend annual refresher training.
- To act as a member of the Management Team for the organisation to ensure that services are offered at a consistently high standard and the team is effectively managed.
- Develop and maintain successful professional partnerships with stakeholders including families, referrers, partners and statutory, private and other voluntary agencies to raise awareness of The Green House and our services.
- Develop and maintain local relationships to support fundraising activity for The Green House’s service delivery.
- To manage the relationships in place between The Green House and the External Clinical Supervisors supporting the Family Support Team and Pathway Administrators. Arrange annual meetings with supervisors and manage the annual report process.
- To continually review and monitor access to our service provision, identifying ways where this can be developed and innovated whilst keeping true to the fundamental principles, values and mission of the service.
- To contribute to all additional pieces of work as outlined by the CEO of the organisation.
- Demonstrate The Green House’s values and model leadership qualities.
- Ensure whole team participation to collect and monitor data in support of service delivery and outcomes evaluation activities for the Family Support Team.
- Work alongside the Research Manager to produce quarterly and annual reporting on the frontline services.
- Ensure compliance with GDPR/Data Protection guidelines and The Green House policies relating to data protection, data security and record keeping.
- To work alongside the Senior Information Risk Owner (SIRO) and Data Protection Officer (DPO) acting as the Caldicott Guardian.
- Work with the CEO, Research Manager and Children and Young People (CYP) Therapeutic Manager to develop new funding bids relating to evidence-based interventions and service innovation.
Therapeutic services responsibilities
- To lead weekly Family Support and Pathway Admin team meetings. Facilitate team discussions around aspects of the Family Support casework with children, young people, families, and other agencies, safeguarding and risk management, reflective practice and provide peer support opportunities.
- To qualify Requests for Support (referrals) with the CYP Therapeutic Manager.
- Participate in weekly triage meetings in partnership with the CYP Therapeutic Manager.
- To manage the day-to-day practice of the Family Support Service, within this sits management and oversight of the Parent Group, one-to-one work and Initial Meetings.
- To ensure that data, monitoring, outcomes and evaluation gathered as part of the Family Support service are input appropriately into the organisation’s case management system to assist with annual monitoring and reporting processes. To review these processes in partnership with the Research Manager.
- To lead on development and review of services, processes and documentation associated with the Family Support service.
- To monitor and manage the Therapeutic Services waiting lists, service delivery and KPIs in partnership with the Management team on a monthly basis.
- Management of Pre-Trial notes requests, in relation to statutory investigations and our pre-trial work prior to court proceedings.
- To attend all relevant external meetings with other agencies and professionals as required.
- To respond appropriately and in a timely manner to external queries regarding the Family Support service, providing relevant information where required. To develop new relationships and partnerships with appropriate agencies and professionals to assist with the growth and reputation of the service.
- Manage Subject Access Requests made by children, young people and families in partnership with the Data Protection Officer.
General Responsibilities
- Always adhere to all Charity policies and procedures.
- Ensure that all work is carried out in accordance with Health and Safety, Data Protection, Safeguarding and other relevant legislation. To contribute to the ongoing development of the organisation by actively participating in consultation and other initiatives as required.
- To work autonomously and manage own workload effectively, to ensure targets are met. To assist with basic house-keeping requirements as required.
- To work within the values of The Green House.
- Participate in all required meetings to support the Charity to achieve it aims and objectives.
This job description is intended to provide an outline of the key responsibilities and duties of the role. It is not an exhaustive list and the postholder may be required by the Charity to undertake other duties that are commensurate with the level of the role. This job description may be reviewed and updated periodically, in consultation with the postholder, to reflect the evolving requirements of the role and Charity.
Benefits
- Annual Leave: 25 days holiday (pro rata if part time) plus bank holidays including whole service Christmas closure which is not deducted from allowance (at the discretion of the Board).
- Other Leave Allowances: Sickness, maternity, and partner (paternity) leave allowances have been implemented to support our staff to live a happy work-life balance. Wellbeing Plans are also available to support staff with physical and mental health needs.
- Flexible Employer: Staff can request flexible working arrangements to accommodate changing circumstances. All flexible working requests are carefully considered and assessed alongside the needs of the charity.
- Whole organisation Professional Development Fund and Policy: Every financial year, a Continuous Professional Development budget is agreed on which is available at request to support continued professional development. TGH also offers some paid study leave for this.
How to Apply
Please email your CV and supporting documents to us. The closing date for applications is Wednesday 30th September (23:59). Interviews are expected to take place on Tuesday 6th October.
We understand that candidates may value different formats to communicate their skils and experience, therefore we accept the following formats:
- 2 page cover letter
- 5 minute long video (either sent as a mp4 attachement alongside your CV or a link to an undlisted YouTube video).
Within your cover letter or video, please answer the following question:
Managing a frontline team supporting families affected by sexual abuse can be complex and emotionally demanding. As Therapeutic Manager – Family Support how would you lead, support and empower your team to navigate these challenges, while ensuring high-quality, trauma-informed support for families? In your response, please consider how you would embed our values of Hope, Connection, Creativity, Genuine and Action into your leadership approach, particularly during challenging or uncertain times.
There is an optional Equal Opportunities Form included for our internal diversity in recruitment monitoring, which can be sent to us at the same address alongside your application. The form will not be seen by those involved in the recruitment process. Although not mandatory, this monitoring allows us to align recruitment with our overall HR Strategy, and continuously improve on how we attract, recruit, and retain a diverse range of candidates.
We pride ourselves on being a relational organisation. If you would like to speak to someone from The Green House at any point during your application, then please email us to arrange a phone call with a member of our team.
The Green House is a specialist support service for children, young people and families who have experienced sexual abuse.
The client requests no contact from agencies or media sales.
- Children and Young Person Officer x 2 (Please note: There are two positions available)
- Part-time 22.5 hours per week
- Preferred area to recruit from – Both roles must live in the areas we currently deliver our service
- Actual salary for parttime hours is £16,456
- Closing date Friday 9th October
- 1st interviews online w/c 12th and 19th October
- 2nd interviews in person week beginning 26th October
Context of role:
The Children and Young People Officer will make a meaningful difference to the lives of
children and young people. As Children and Young People Officer you will play a key role in
delivering specialist, trauma-informed support to children and young people affected by sudden
bereavement. You will ensure that support is compassionate, age-appropriate and tailored to
each individual’s needs, helping children and young people navigate grief and access the
support they need.
The role involves building strong relationships with professionals across education, health and
social care services, promoting awareness of 2wish services, and delivering training workshops
that equip professionals with the confidence and skills to support bereaved children and young
people effectively.
You will also develop resources fro children, young people, families and professionals, ensuring
that information adn support remain accessible, relevant and responsive to the needs of our
communities. Working collaboratively with partner organisations, you will contribute to service
delivery of a holistic and joined-up service for children and young people affected by sudden
bereavement.
Main duties:
Service:
1.1: To deliver the Children and Young People service including the delivery of casework support, and
referrals into support pathways including therapeutic services, peer support services and other
support agencies where appropriate
1.2: Ensure all services are child-focused, trauma-informed, inclusive, and responsive to need
1.3: Adhere to child protection and safeguarding practices and procedures in line with national
guidelines
1.4: Utilise a multi-agency approach to supporting young people that priorities individual need and a
holistic view to support
1.5: Build relationships with schools, healthcare professionals, community organisations and other
agencies
1.6: Promote awareness of the charity’s work through delivering training and workshops to
professionals working with children and young people
1.7: Represent the charity and act as an ambassador for children and young people’s voices
1.8: To work closely with the Children and Young People Manager to ensure delivery and growth of
services
1.9: Developing resources and initiatives the improve support for children and young people (and the
professionals who work alongside them)
1.10: To signpost and/or refer to other agencies as required that can provide support as needed
General
1.1: To be responsible for organising own work agenda, time management and administration
1.2: To keep clear and up to date records on database of activities with families and any ensuing
action
1.3: To promote the on-going work and continued support that 2wish can offer
1.4: To work as part of a team providing support to suddenly bereaved families
1.5: To work alongside support team and maintain a seamless approach to service delivery
1.6: To maintain a high degree of confidentiality in accordance with the charity’s policies
1.7: To show respect and sensitivity for the cultural and religious beliefs of families
1.8: To undertake learning opportunities and seek them out for the team
1.9: To adhere to all company policies and procedures including Safeguarding, Confidentiality,
Health and Safety and Lone Working; and to be proactive in implementing new safe working
practices as appropriate
1.10: To attend weekend and evening community events in support of the charity as necessary
1.11: Participate as and when required in team meetings and one-to-one meetings, and
undertake, as appropriate, courses/training/other developmental activities, which is relevant to
the role
1.12: To contribute to the evaluation and monitoring processes to ensure effectiveness of
services and activities provided
1.13: Contribute on the social media platforms maintained by 2wish
It is the nature of the work that tasks and responsibilities are in many circumstances
unpredictable and varied. All employees are therefore expected to work in a flexible way and
tasks, which are not specifically covered in their job description may have to be undertaken.
This role is subject to a DBS check.
