Support Worker

At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Support Worker to play a pivotal role in our Lewisham Mental Health Accommodation Service in Lewisham. 

Sounds great, what will I be doing?

As a Support Worker, you will provide high-quality, person-centred support to adults with complex mental health needs living in supported accommodation. You will work alongside service users to help them develop the confidence, skills and resilience needed to progress in their recovery and move towards greater independence. Through regular assessments, support plans and safety plans, you will ensure every individual receives tailored support that reflects their goals, strengths and aspirations.

You will build positive relationships with service users, encouraging engagement with activities, education, training, employment opportunities and local community resources. Working closely with the Service Manager, external agencies, health professionals, families and other support networks, you will help coordinate effective support that promotes recovery and wellbeing. 

The role also involves supporting the smooth day-to-day running of the service, including maintaining a safe and welcoming environment, carrying out health and safety responsibilities, monitoring occupancy agreements and supporting individuals to sustain their accommodation. As part of a team, you will work flexibly to ensure consistent support and service delivery, helping people take positive steps towards independent living.

What do I need to bring with me?

You'll have a genuine passion for supporting people and helping them achieve their goals. You will be able to build positive relationships with a wide range of people, communicate effectively and work collaboratively with colleagues and partner agencies. Experience of supporting vulnerable adults, particularly those with mental health needs, would be beneficial, alongside an understanding of person-centred support and recovery-focused practice. You should be confident using IT systems including Microsoft Office, able to maintain accurate records and demonstrate good organisational skills. Most importantly, you will share Hestia's values and be committed to empowering people to live fulfilling and independent lives. 

Interview Steps

We keep our interview process simple, so you know exactly what to expect.

Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do.

Face to face interview: Now you will have a face to face interview with the hiring manager. Our interviews are value and competency based.

Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.

Our commitment to Equality, Diversity, and Inclusion

Our service users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences different people and communities bring to our organisation.

We are a disability confident employer

Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.

Safeguarding Statement

Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.

Important Information for Candidates

If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.

We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.