Admin Jobs
Reporting
This role reports to the Director of Finance and Administration.
Responsibilities
Office and facilities administration
o Liaison with office owners about accommodation, facilities, services and supplies to ensure smooth running of charity HQ.
o Ordering office stationery and supplies.
o Off-site storage oversight and organisation.
o Printer supplier contract management.
o Implementation of the Health and Safety action plan and obtaining landlord documentation on a timely basis.
o Maintaining a log of laptops, organising new laptops where required and the return of laptops from leavers.
o Maintaining company credit card and petty cash records.
Lead responsibilities
o Office Fire Warden.
o Office First Aider.
Senior Leadership Team support
o Researching, organising and booking travel.
o Support for diary management.
o Meeting venue sourcing research, organisation and booking.
o Expenses administration.
o Project implementation support as required.
o Venue sourcing, travel, accommodation and refreshment support for staff and team away days as required.
Trustee Board support
o DBS checks for new Trustees.
o Updating Trustee induction pack.
o Maintaining contact details.
o Booking training for Trustees and maintaining Trustee training records.
o Supporting Trustees travel to meetings, including researching and booking travel and accommodation.
o Sending diary invites for Board and Committee meetings as required.
These responsibilities may change depending on the needs of the organisation and as agreed with the line manager.
Experience
Experience is sought in the following areas:
· General administration in a busy office environment, ideally with a dispersed workforce working in the office and at home throughout the UK.
· Meeting logistics organisation including venue identification; venue booking liaison; travel booking; accommodation booking.
· Processing confidential information about staff and partners in compliance with GDPR.
· Working with international partners would be ideal but not essential, including multiple cultures and currencies.
Good Neighbours Scheme and Telefriends Administrator
Age UK Camden is looking to recruit a skilled Administrator to support our Good Neighbours Scheme and Telefriends Service.
Our Good Neighbours Scheme offers befriending and companionship face to face. Our Telefriends Service supports people to stay connected and offers a friendly listing ear over phone. Both services are delivered with the support of our wonderful volunteers.
The successful candidate will:
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Answer the telephone line and be the first point of contact for enquiries from clients and referrers.
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Be the administrator for the data base system in use which currently is Charity Log, Record details of client and referrer interactions and have the ability to produce statistics.
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Support the Managers of the service with a range of admin support
(For full details of the role please refer to the Job Description and Person Specification)
Salary: Scale 4 - SCP 7-10 £25,816.72 to £27236.88 FTE (Pro rata for 28 hours which is £20,653.38 to £21,789.50 pa)
Hours: 28 hours per week
Contract Type: Permanent
Closing date: Thursday 20th June 10 am
Interview dates: Monday 24th June
As part of the application process please submit an application form demonstrating how you meet the shortlisting criteria in the Person Specification. Please also complete and return the criminal convictions declaration form.
Age UK Camden is an Equal Opportunities and London Living Wage Employer. Registered Charity No. 293446
The client requests no contact from agencies or media sales.
We have a new and exciting opportunity for an enthusiastic, efficient and organised Administrator to join us as a Professional Standards Administrator at The Royal College of Radiologists (RCR) - a medical charity focussing on supporting doctors to deliver medical imaging and cancer services.
The Professional Standards Administrator role sits in our high performing Professional Practice & Quality Improvement team who works to produce a comprehensive program of standards and guidance promoting the RCR’s expertise as leaders in these areas. In this role you will be responsible for supporting the Professional Standards Manager and team in the delivery of key workstreams by providing administrative support across a range of projects. You will need to have good attention to detail and be an efficient multi-tasker as you will also provide secretariat support to allocated committees and working parties.
If you are a proficient and proactive Administrator who is seeking to develop in their administrative career in an impactful role for an organisation with a meaningful mission, then this may be the role for you.
What you’ll do:
· Provide day-to-day support to the Professional Standards Manager to facilitate the programme of professional standards.
· Provide general administrative support to the team.
· Collate and circulate information to committees or relevant groups.
· Support the organisation and delivery of webinars and online events.
· Provide secretariat support (committee servicing) to allocated committees or working parties as directed.
What you’ll need:
- Experience of successful working within a team and the provision of a professional, friendly and reactive service to colleagues and/or customers.
- Experience of undertaking general administrative tasks and responsibilities.
- Good working knowledge of Microsoft packages
- Effective interpersonal skills.
- Strong time management skills with the ability to prioritise work with competing demands.
Why join us?
- Make a difference to the lives of Doctors and the specialities they work in every day!
- Hybrid working (40% working week can be done remotely)
- Modern working environment
- Equipment provided to work from home
- Generous annual leave allowance
- Excellent pension scheme
- Interest free season ticket loan and cycle to work scheme
- Employee Assistance Programme
The role is 14 hours/2 days a week. The requirement is to work from the office every Thursday and there may be the occasional need to come in on some Fridays for which advanced notice will be given. The number of hours worked in the office and flexible working arrangements can be discussed during interview.
If the Professional Standards Administrator role sounds like the next exciting opportunity for you then please find out more about the role, the RCR and instructions on how to apply through the candidate pack.
The client requests no contact from agencies or media sales.
We are looking for an enthusiastic, proactive and organised Administrator to join us at The Royal College of Radiologists (RCR) as the Membership Operations Administrator.
This is an exciting and stimulating opportunity for a talented Administrator who is keen to develop their skills and customer service experience to make a positive impact on our members. In this role you will have responsibility for completing administration activities, work within service level agreements to respond to queries and complete membership processes. You will be efficient, responding promptly to data requests and deliver strong data integrity for membership.
If you have a passion for delivering an excellent service, driving member satisfaction and developing your career in the membership space this could be the role for you.
What you will do:
- Deliver exceptional customer service with every interaction, to ensure every member or potential member receives a positive experience.
- Respond to member queries and complete key membership administration processes throughout the membership lifecycle.
- Provide support to ensure relevant documentation on membership processes are current and user friendly.
- Through continuous review and collaboration across the RCR, implement developments that improve efficiency or member experience.
- Develop and implement data and quality checks and robust processes, to deliver reliable and current data on our members.
- Work with the Membership Events Coordinator to deliver outstanding membership engagement events and assistance with administration.
What you need:
- Experience of managing administration processes efficiently.
- Demonstrable experience of providing exceptional customer service.
- Experience of using and maintaining a database or equivalent to store and retrieve data.
- A quick learner, able to adapt existing knowledge and experience, to tackle new queries as they arise.
- Ability to prioritise and anticipate competing demands.
- Good working knowledge of Microsoft packages.
Why join us?
- Make a difference to the lives of Doctors and the specialities they work in every day!
- Hybrid working (40% working week can be done remotely)
- Modern working environment
- Equipment provided to work from home
- Generous annual leave allowance
- Excellent pension scheme
- Interest free season ticket loan and cycle to work scheme
- Employee Assistance Programme
If you’d like to grow in this challenging and exciting Membership Operations Administrator position, as well as work with a charity that focusses on supporting doctors who deliver medical imaging and cancer care, please find out more about the role, the RCR and instructions on how to apply in the candidate pack.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Reporting To: Head of People
Location: Hybrid (expectation to travel to all our London sites)
About The Felix Project
The Felix Project is London's biggest food redistribution charity and the largest end-to-end food redistribution charity in Europe.
The Felix Project is a dynamic, ambitious charity working to make London a city where no one goes hungry and good food is never wasted.
We rescue high quality, fresh and nutritious food that cannot be sold from nearly 500 suppliers including supermarkets, wholesalers, farms, restaurants and delis. We sort and deliver this food to charities, schools and community projects supporting London’s most vulnerable people.This year we expect to rescue 13,000 tonnes of food to redistribute to more than 1,000 London frontline charities and primary schools in every borough of London. That’s enough food to make more than 30 million meals.
The Felix Project is growing fast in response to huge demand. Set up in 2016, we now have around 160 staff working alongside 8,500 volunteers. We have four main operating depots spread across London - in Deptford, Enfield, Park Royal and Poplar. We’re committed to ensuring our different teams work hand-in-hand, so our main hot-desking spaces are built into these depots.
Alongside our large-scale, depot-based operations we have green ‘point-to-point' food redistribution projects in central London and Canary Wharf. In Poplar, we operate a commercial Kitchen which uses surplus food to cater for up to 5,000 individual meals per day.
Purpose of the Job
The People Administrator will manage all staff recruitment and operations at The Felix Project. You will support the hiring managers through all stages of the employee life cycle and will ensure this process is both rigorous and streamlined. You will also manage and support our HR administration systems and will act as first point of contact for day-to-day staff issues. Working closely with the Head of People you will help introduce improvements to our systems and administration processes.
Please review our job portal for further details on the role, including job description.
Our benefits
- 25 days annual leave per annum (+ bank holidays) plus up to 5 days additional leave for length of service.
- Enhanced Maternity and Paternity leave.
- Birthday day off.
- Access to benefit platform for a wide range of discounts on everyday spends plus gym discounts.
- Training and development opportunities.
- Employee assistance programme including 24 Hour GP helpline.
- Cycle to Work Scheme.
- Opportunity for free meals whilst working at our Depots.
Application procedure
Please apply via this recruitment portal.
Please upload your CV and a covering letter outlining your suitability for the role (and make sure that they’re both uploaded before submitting your application).
After you have submitted your application, you have 24 hours in which you can access you application and make edits. We suggest that you complete one last proof-read after submission and double check that your CV etc. uploaded correctly.
The Felix Project can only employ applicants who currently have the right to work in the UK.
Job title: Supported Accommodation Administrator
Central London
Hours: 35 hours (full time) Monday-Friday 8am-4pm
Salary: £26,200 per annum
Are you passionate about making a real difference in the world? Do you want to leverage your skills to combat homelessness for children and young people? Then we have the perfect opportunity for you.
We are looking to recruit an Administrator to provide a welcoming environment to our residents and lead on the administration of systems that enables the Supported Accommodation services to operate effectively including housing management, referrals, financial management and health and safety.
This is an exciting role in our Supported Accommodation team that will be the first point of contact for the hostel and assist by inputting information on the client database to ensure that all staff have timely and accurate information about residents. You will also assist the Registered Manager in recording and reviewing documentation in relation to the Supported Accommodation (England) Regulations 2023 and our registration and regulation under OFSTED. In addition to this, you will work alongside our Support and Advocacy Practitioners to ensure that the residents feel safe, welcomed and encouraged to thrive.
Please refer to the job description for further information.
In your CV and Cover Letter, please outline how you meet the requirements of the role and why you would like to work for us. You must account for any gaps in your employment history. If you are invited to interview, you will be asked to complete an application form before attending due to the safeguarding regulations within our supported accommodation.
We are committed to safeguarding and promoting the welfare of children. We require successful job applicants, staff and volunteers to complete a criminal records self-declaration and undertake a DBS check. This role requires an enhanced DBS check with barred list. It is an offence to apply for the role if the applicant is barred from engaging in regulated activity. If you are successful and have previously spent time working abroad, you will be required to obtain evidence of no criminal conviction from those counties. This is a safeguarding requirement.
Applicants must have the right to work in the UK. We are unable to sponsor visas.
The client requests no contact from agencies or media sales.
Contract: Permanent, full time
Salary: £26,301 - £30,583 plus £3,954 London Weighting Allowance per annum
Location: Victoria animal hospital, London SW1V 1QQ
Closing date: Wednesday 26 June 2024
Interview date: 4 & 5 July 2024
We’re recruiting a Senior Administrator to join our team at our Victoria animal hospital. At Blue Cross, we are committed to providing exceptional veterinary care to thousands of pets every year. We are seeking a dedicated and experienced Senior Administrator to lead our administration team and ensure the seamless delivery of our services.
More about the role
As a Senior Administrator, you will be responsible for leading a small team of administrators, providing efficient and comprehensive administration services that support our hospital teams. Your leadership will be crucial in maintaining excellent communication, managing financial processes, and ensuring the smooth operation of our administrative functions.
This role will include duties such as:
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Leading and managing a team of administration and finance members across our three London hospitals, ensuring effective communication and awareness throughout the facilities.
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Managing office administration, which encompasses overseeing all aspects of stock control and ordering, including the procurement of drugs and consumables for the entire hospital.
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Managing financial processes such as cashing up, reconciliation, and debt management.
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Working closely with hospital teams to understand their needs, as our customers are our team members within the hospital.
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Collaborating with stakeholders across the wider Blue Cross to align administrative functions with organisational goals.
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Preparing and managing the team rota.
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Booking and administering locums and agency staff.
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Handling department and meeting room diaries.
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Welcoming visitors to the hospital and conducting tours.
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Event planning of our annual summer fayre and fundraising events
This is a full-time role of 35 hours per week Monday to Friday. Due to the nature of the work of Blue Cross, and this post, it may be necessary to exceed these hours when the workload demands.
About you
The person should have excellent listening, communication, and people skills to handle emotional and complex situations, always balancing empathy with professionalism. You should present yourself professionally to everyone within the organisation and externally, and your work should reflect our values and culture. You'll need to be organised and structured, with the initiative to tackle and resolve various issues. Additionally, you should be adaptable, able to prioritise tasks based on workload, and use discretion since you'll be dealing with confidential and sensitive information.
You'll be required to work at any of the London hospitals and occasionally travel to other sites as part of your duties.
Knowledge, skills, and experience
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Extensive administration experience
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Previous experience of managing a small team
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Experience of financial management including cashing up and reconciliation
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Experience of providing a high level of customer service
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The ability to effectively communicate with different audiences of varying seniority and in challenging situations.
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Excellent level of IT literacy and using Microsoft 365 products (i.e., Word, Excel, PowerPoint, SharePoint.)
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The ability to demonstrate, understand and apply our Blue Cross values
Although not essential, it would be great if you also had:
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Previous experience of managing teams across multiple sites
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Experience in managing complex rotas and logistics, including the ability to juggle their own schedule and coordinate others
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Experience of stock control and ordering
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Knowledge of medical/veterinary administration
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Knowledge of the charity and voluntary sector
How to apply
Click the apply button below and complete the online application process before the closing date on Wednesday 26 June 2024.
We reserve the right to close this vacancy early should we receive an overwhelming response.
Blue Cross benefits
Our people are the most important part of delivering our purpose. If it were not for their amazing efforts and commitment, we would not be able to make the difference that we do today.
In return, Blue Cross wants to ensure we provide you with the best working environment we can. We want you to be happy working for us and will do everything we can to make sure you are.
Our generous benefits package includes:
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Enhanced annual leave entitlement: 30 days plus bank holidays
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Pension scheme with enhanced employer contribution
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Health cash plan
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Life assurance
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Unlimited access to an employee assistance programme
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Programmes for physical and mental wellbeing support
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Free access to GP via MetLife
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Recognition scheme Annual volunteer days
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Claim for professional fees
To read more about the benefits Blue Cross has to offer, please visit the 'why work for us' page on our website.
Location: Birchwood, with some travel around site locations across Warrington
Benefits: 27 days (plus Bank Holidays)
About us
Our vision is to reform adult social care in the North West through person –centred, outcome driven services.
We empower our staff to advocate for system change and inspire them to lead by example, promoting dignity and wellbeing for all those we support.
At Catalyst Choices, we deliver a variety of support for adults with additional needs like learning disabilities, autism or physical disabilities. We also support older adults who’ve developed challenges with their memory or mobility.
We’re strong believers in personal choice so we make sure every care package we develop has the person receiving it front and centre.
As a Community Interest Company, we exist to benefit those around us, not to maximise profits. Any surplus is reinvested back into the business or our communities, and employee ownership means that our staff influence the strategic decisions made by our senior leaders as well as being rewarded financially by sharing in any profits we make.
As Business Administrator you will coordinate and complete the administration for all aspects of the employee lifecycle, specifically:
• Attraction & recruitment
• Onboarding
• Staff development
• Retention
• Performance management
• Engagement
• Succession Planning
• Exit
• Ensure accurate record keeping for all HR processes using internal systems, iTrent & Sharepoint.
Furthermore, you will undertake service administration including:
• Ensure completion of business-critical processes, e.g. service returns.
• Manage new customer contracts, assessments and assist the Finance team with invoicing.
• Complete Client Finance and assist with company audits.
• Adhoc administration support for the Management Team, tasks could include: report writing, correspondence, minute taking and high-level administrative support for formal meetings and hearings.
• Adhoc project coordination support for transformation and development projects.
You’ve got the skills and experience
• 2+ years’ experience in previous HR or administration role.
• Experience of HRIS management software, iTrent or similar.
• Knowledge of employment law, regulatory compliance and HR best practices.
• Excellent communication, interpersonal and problem-solving skills.
• Capable of task prioritisation, ability to manage multiple projects simultaneously and meet deadlines.
• Aptitude for working with systems.
• Comfortable with complexity and ambiguity.
• Excellent customer service skills, ability to work with a range of stakeholders to achieve desired outcomes.
• Strong written and verbal communication skills.
• You are positive and outgoing, a natural “people” person.
The type of person we’re looking for
Collaborative: You are someone who thrives on working through and with other people. You ask for help when you get stuck.
Growth: You are motivated to make the most out of opportunities for our clients, the organisation and yourself. You are committed to your own professional development, and the growth of our quality and reputation as a provider.
Openness: You are not set in your ways, but open to new ideas and ambitious to do good. You are thoughtful, curious and embrace constructive challenge, welcoming change even if you find it difficult.
Ownership: You take responsibility for your role, accountable for your actions as we celebrate success and seek to improve where necessary. You are not someone who hides their mistakes, rather you use your learning to improve your practices.
To apply, please email your CV and covering letter of no more than 250 words, to Grace Nolan via the apply button.
Closing date 23rd June 2024.
Job title: Administrator – Events team
Term: Permanent
Salary: £29,120 per annum plus generous benefits
Location: Victoria, London – hybrid (working one to three days in the office each week)
Closing date: Noon, Monday 24 June
Interviews: From July 4 2024
Part of the Development and Engagement directorate, the Events and Conferences team delivers the organisation's large conference programme, including the flagship annual conference and exhibition. The team also has responsibility for a series of influencing events - a mixture of online sessions and dinners – and supporting the commercial partner events. The postholder will work closely with the team's second administrator in providing comprehensive administrative support to a range of different events, contributing to their successful delivery, whether virtual or in-person. Up to 25% of the postholder's time will also be spent supporting other programmes within the Development and Engagement Directorate, offering experience in a wider range of types and sizes of events.
To apply, please send a CV and cover letter setting out why you are interested in the role and how you meet the person specification to HR Team via the details on our website.
NHS Providers is committed to creating a diverse and inclusive workplace where everyone feels valued, respected, and supported and welcomes applications regardless of sex, gender identity, race, age, sexuality, beliefs, or disability. To be successful in this role you will need to be personally committed to being anti-racist and support our broader diversity work across all protected characteristics.
The client requests no contact from agencies or media sales.
We are looking for a Support Services and Care Team Administrator to join our Services and Partnerships team. In this role, you'll play a vital part in ensuring swift and efficient support for those living with and affected by Motor Neurone Disease (MND).
As an Administrator, your focus will be processing our equipment loan and support grant service. With excellent attention to detail, you'll accurately review, process, and approve grant applications, always following our guidelines. Your proactive approach means you'll identify exceptional cases and provide guidance where needed. You will also offer support and guidance, signposting to alternative grants or funding streams.
As part of the Care Admin team, with your organisational skills, you'll process new referrals alongside accurately updating and maintaining the database, ensuring compliance with GDPR regulations. You will also be responsible for fulling information literature requests and managing internal & external stock levels.
You will support the wider team by raising purchase orders and occasionally sourcing/booking venues for meetings. Every task you undertake will align with our mission and values, reflecting our commitment to supporting those affected by MND.
If you are passionate about making a difference and thrive in a supportive environment, we want to hear from you. Join us in our mission to provide essential care and support to individuals and families facing the challenges of MND. Apply now and be part of something truly rewarding.
What are we looking for?
- Ability to deliver a high standard of customer service and communicate clearly and effectively by telephone and in writing.
- An understanding of data protection and the ability to process and handle sensitive information while maintaining a high level of confidentiality.
- Excellent interpersonal and negotiation skills with the ability to persuade, influence, and when appropriate, challenge with tact and diplomacy.
- Experience of using Microsoft Office (Word, Excel, Outlook).
- Database experience.
- A pro-active approach with the ability to maintain accuracy in a busy environment.
For full role responsibilities please view the job description located within the Recruitment Pack.
Our Benefits
- 28 days holiday, rising to 33 days after 5 years' service, plus Bank Holidays
- Access to UK Healthcare which includes reimbursement for dental appointments, eyecare, Health & Wellbeing screening and therapies
- Access to a 24/7 phone and video GP Service
- Life assurance
- Confidential counselling helplines
- Salary sacrifice schemes to include: Cycle to work and Buy and sell annual leave
- BenefitHub which offers lifestyle discounts and offers on everyday shopping
- Enhanced pension scheme
- Opportunities for training and personal development
- Hybrid working
How to apply
Please submit a CV and supporting statement. Your supporting statement should be no longer than one side of A4 and demonstrate how you meet the following areas of the role.
- Ability to deliver a high standard of customer service and communicate clearly and effectively.
- Experience of using Microsoft Office (Word, Excel, Outlook).
- Experience maintaining databases and accurately recording information.
Where experience is asked for, please give one example showing what you did and what it achieved. Where we require evidence of ability, please explain either how you would approach that particular competence or give an example to support your suitability.
Alternative Applications
To provide an inclusive application process for all our opportunities, we are open to receiving alternative applications from candidates who may find it difficult to complete our online form.
About Us
Our vision is a world free from MND. Our mission is to improve care and support for people with MND, their families and carers. We fund and promote research that leads to new understanding and treatments and brings us closer to a cure for MND. The Association also campaigns and raises awareness so the needs of people with MND, and everyone who cares for them, are recognised, and addressed by wider society.
We are committed to equality and value diversity. We are working hard to remove perceived and actual barriers to participation for people with and affected by MND, current and future staff, volunteers, and stakeholders.
We guarantee interviews for disabled applicants that meet the requirements of the role as part of our commitment to the Disability Confident Scheme. Reasonable adjustments can be made as required.
Important Information
Adverts may be closed before the deadline once sufficient applications are received. To avoid disappointment, please apply early.
We request that recruitment agencies do not contact us in relation to this role.
The client requests no contact from agencies or media sales.
We have an exciting opportunity for a Service Delivery Manager to join the Domestic Abuse Specialist Service in Brighton & Hove. This role is full time working 37.5 hours per week and is offered on a hybrid basis working between home and our office in Brighton.
Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?
Do you have resilience & adaptability? Can you work effectively with a focus on trauma-informed support and care?
If yes, then we'd love to hear from you…
What we offer:
At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:
- Flexible working options including hybrid working
- 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
- An extra day off for your Birthday
- Pension with 5% employer contribution
- Enhanced sick pay allowances, maternity & paternity payments
- High Street, retail, holiday, entertainment & leisure discounts
- Access to our financial wellbeing hub & salary deducted finance
- Employee assistance programme & wellbeing support
- Ongoing training & support with opportunities for career development & progression
About the role:
This hybrid role is based in Brighton & Hove. Applicants will need to be able to meet with staff where required, and to attend the Brighton office for team meetings, training sessions and other requirements as they arise. There is a mandatory office attendance requirement with a minimum of 1 day a week. You will work closely and collaboratively with a range of internal and external stakeholders as well as other statutory agencies and third sector organisations within Brighton and Hove.
Your role will include updating systems, and answering internal and external enquiries. Other roles will include updating and researching our Case Management System, providing management information and ad hoc support as needed. You will be organised, have the ability to multi task and form positive working relationships with both internal customers and stakeholders.
You will be resilient, confident, happy to work as part of a team and willing to constantly learn and adapt to new situations. You will enjoy being a part of a busy and varied working environment and can demonstrate an ability to communicate with both colleagues and external partners including investigating officers. You will have strong customer service ethics, be competent in the use of IT skills and know how to use a range of software packages on a PC. Training will be provided in the use of our Case Management System.
About Us:
Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.
As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.
If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website, and complete the application form demonstrating how you meet the essential shortlisting criteria.
We looking forward to hearing from you.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Where conflict and division increase, Cord works for peace. Where Human Rights are denied, Cord strives for freedom. Where people suffer trauma, Cord facilitates healing.
We are looking for a highly motivated and experienced Administrator to support our Fundraising activities, ensure the smooth running of our UK office and assist our Leadership Team. This is a vital role in our work to build peace by tackling the root causes of conflict in some of the world’s most challenging contexts.
The Fundraising and Operations Administrator plays a critical role in a small team.
Job Purpose:
1. Fundraising administration and donation processing
2. Running the admin office
3. Providing admin support around Cord's global operations
Areas of responsibility:
1. Fundraising administration and donation processing
Cord has a loyal and committed UK supporter base of individual donors. The primary focus of this role is to support fundraising which involves
- the processing of donations and donation record keeping using a range of digital payment systems, entering records in to the supporter database, maintaining gift aid records and coordinating with finance colleagues regarding fundraising income.
- providing high quality supporter care to Cord's donors by assisting with the mailing of newsletters, writing thank you letters and notes to donors, and fielding enquiries promptly and politely.
- a range of other fundraising tasks including administering alternative gifts, helping with reports, liaising with payment platforms to ensure smooth processes, and supporting the preparation of resources for fundraising activities.
2. Running the admin office
Cord operates a predominantly remote working structure in the UK. However, there is a small admin office in Coventry which acts as a hub for the team with desks, resources and record storage. This role is responsible for overseeing this office and ensuring that remote office services run effectively. This involves organising the phone system and providing a reception service, managing mail procedures and monitoring office email accounts. It includes keeping the office in good order by managing supplies and storage, liaising with office suppliers, contractors and building agents. It also involves maintaining key holder registers, coordinating office access for the team, fulfilling health and safety requirements such as regular assessments and updating records, inducting and maintaining health and safety awareness amongst staff, when home working and working elsewhere, and providing logistical support for UK team meet-ups including sourcing venues and refreshment suppliers.
3. Providing admin support around Cord's global operations
Cord has programmes in eight countries throughout Africa and Southeast Asia with offices and staff in four of them. The Fundraising and Operations Administrator plays a critical role in supporting operations to support the smooth running of the organisation's internal services. This involves:
- IT systems: supporting the digital onboarding and offboarding of staff, purchasing and disposal of computer devices, maintaining records of current system users and liaising with Cord's external IT service provider on the issuing and billing of IT licences.
- Digital record systems: to support the organisation of Cord’s knowledge management system SharePoint, keeping key organisation administration information current, maintaining digital records in accordance with GDPR.
- Human resources: supporting recruitment processes, DBS applications, reference checks, monitoring employment contract terms, liaising with Cord's external HR advisor on employment contracts and policy amendments, supporting staff inductions, HR system record keeping and reporting.
- Finance: to carry out some routine finance tasks such as verifying petty cash counts, being a bank signatory that country reviews payments against approval documents.
- support to the Leadership Team with other operational tasks as required.
About you
To succeed in this role you will be a team player who is self-motivated with an ambition to help the organisation to improve systems, processes and information sharing. The ideal candidate will be proactive and able to anticipate the needs of colleagues working remotely in the UK and abroad. They will be highly organised, with the ability to maintain records diligently, and deliver routine tasks to schedule whilst also being able to improve system and process processes that continually increase efficiency. They will need to be comfortable using and adapting to a wide range of digital tools. They will have a close eye for detail, be numerate and able to interact with a diverse range of people.
We understand that people may not have all the desired prior knowledge and experience but here are some that would be beneficial, although they could be learned whilst in post:
- understanding of office health and safety good practice
- GDPR regulations in relation to personal data
- experience of using a relationship database system (Netsuite or similar)
To apply please send your CV and covering letter explaining your interest in the role and how you fulfil the job description.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
This is a varied and integral role providing administrative support to Arthritis Action’s Finance, Executive Management, Services Teams and Trustees, working under the supervision of the Operations Manager.
Your role will provide day to day operational assistance in our London office including: meeting and diary management, writing minutes and providing admin support across the Charity. Liaison with the landlord and office suppliers, assist with finance including processing direct debits, staff credit cards and supplier invoices and compiling monthly reports. You will also be the first port of call for incoming calls and manage incoming/outgoing post and IT administration.
Key Responsibilities – the role will include but not be restricted to:
- Providing admin support to the Finance, Executive Management and Services Teams
- Ensuring smooth running of the office and troubleshooting issues that arise
Office & Executive Admin
- Support CEO with scheduling meetings, database entries and diary management
- Support with administration of Committee & Trustee meetings, and writing minutes
- Provide admin support for the Executive Management Team
- Responsible for premises troubleshooting, arranging minor repairs, cleaners, and refurbishment
- Liaise with landlord and office contacts where necessary
- Deal with incoming and external post and franking machine.
- IT administration
Finance
- Process staff credit card transactions
- Set up and process all direct debits and reconcile with monthly reports from the Direct Debit supplier
- Upload invoices, donations and other transactions, and file supplier invoices
- Other ad hoc finance tasks
Services & Team Support
- Be the first point of contact for incoming telephone calls to Arthritis Action
- Organise monthly team meetings and write the minutes
- Respond to research requests
Other Activities
- Other tasks relevant to the level of this post may be asked of you
About Arthritis Action
Arthritis Action is the UK charity giving hands-on, practical help to improve the quality of life of people affected by arthritis. We offer an integrated self-management approach, which looks at both the physical and mental health impact of living with arthritis. We support people living with musculoskeletal conditions through healthy eating advice, mental health resources, pain management techniques, Online Groups, employment support, and exercise advice and resources. We also offer one-to-one nutritional consultations; access to clinical appointments with our network of osteopaths, physiotherapists, and acupuncturists; and a personalised pathway for goal setting, through our Membership, to help people take control of their arthritis and enjoy life to the full.
PERSON SPECIFICATION
EXPERIENCE & SKILLS
Competent in Microsoft Office packages - Essential
Experience in delivering strong customer service - Essential
Excellent verbal and written communications skills - Essential
Efficient organisational and time management skills - Essential
Experience of supporting an Executive Team and writing minutes - Essential
Experience of working in the Charity sector - Desirable
Experience of managing a database/CRM - Desirable
ATTRIBUTES
Excellent customer service and inter-personal skills - Essential
A self-starter, able to work on own initiative where required - Essential
Enthusiastic team-player with a can-do attitude - Essential
How to Apply:
Applications should be in the form of a CV with a covering letter explaining your interest in and suitability
for the role. Please provide both email and telephone contact information for yourself. Candidates must be eligible to work in the UK. Please note that only short-listed candidates will be contacted.
Applications should be received by 23:59 on Friday 14 June 2024 at the latest.
First-round interviews will be held in the London office (56 BUckingham Gate) on Wednesday 19 June 2024.
Second-round interviews will be held online on Wednesday 26 June 2024.
Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert ahead of the deadline should we receive a sufficient number of applications.
Arthritis Action is an equal opportunities employer. We treat employees and job applicants in the same
way regardless of age, disability, marital status, gender reassignment, race, colour, nationality, ethnic
origin, sexual orientation, religion or belief.
Please submit your answers to our screening questions, alongside your CV and cover letter.
The client requests no contact from agencies or media sales.
Are you ready to be at the heart of an organization that’s revolutionizing music education in the UK? Dalcroze UK is on an exhilarating journey of growth and transformation, and we're on the lookout for a proactive and enthusiastic Administrator to join our team! No need to worry if you’re new to some of the tasks – we provide full training to ensure you succeed!
What You'll Do:
As our new Administrator, you'll be the backbone of our operations, supporting our mission to spread the magic of Dalcroze Eurhythmics across the country. Your role will be diverse and dynamic, including:
- Event Management: Assist in organizing our inspiring courses, events, and exams, ensuring every detail is perfect.
- Financial Admin: Help us keep our financial records in top shape, supporting our financial health and transparency. Basic bookkeeping skills would be helpful, but full training will be given.
- Digital Mastery: Manage and enhance our website, making it a go-to resource for our community, and keep our followers updated through our social media platforms.
- Trustee and Member Support: Provide crucial support to our Trustees and members, helping to foster a vibrant and engaged community.
Work Environment:
- Remote Flexibility: Work from the comfort of your home while staying connected with our team via phone, email, and Zoom.
- Travel Opportunities: Attend exciting events and meetings across the UK (with travel and accommodation fully reimbursed).
Key Events:
- Intensive Training Weekend Courses: Be a vital part of our high-energy training weekends.
- Spring Course in Manchester: Join us over the Easter break to support our innovative Spring Course.
- Summer Course in Cardiff (2024): From 4th to 10th August, immerse yourself in our biggest event of the year, held in vibrant Cardiff.
Additional Responsibilities:
- Annual Board Meeting in London: Attend our in-person board meeting each year and ensure accurate minute-taking.
Why This Role Is Special:
This isn't just a job; it’s a chance to be part of an exciting period of growth. Your contributions will be essential to the smooth running of our charity and the nurturing of a positive, engaged Dalcroze community. If you're looking for a role where you can make a real impact and be part of something truly special, this is it!
Ready to join our journey? Apply now and let’s make a difference together!
To apply, send your CV and a cover letter explaining how you fit the role by 23rd June 2024.
Interviews will be held w/c 8th July over Zoom.
The client requests no contact from agencies or media sales.
At Cranstoun, we are always in search of talented and experienced individuals to join our team. An exciting opportunity has arisen within the service’s management team.
We are looking for a competent team leader to lead an operational team of administrators, including apprentices to deliver a safe, effective and inspiring service.
You will be responsible to provide a comprehensive and efficient data reporting and analysis support service to the Sutton Inspire Drug and Alcohol Service (Adult and YP).
You will deliver accurate data analysis and reporting, disseminating information as agreed and directed, including for submission to commissioners or national databases. Leading on any data management projects linked to the development and delivery of the Cranstoun Sutton services. This will be to established deadlines and you will need to be able to respond to adhoc reporting requests in a timely manner. The supply of data, information and analysis must be accurate, as it will be used to influence strategic and operational service delivery and contribute to the maintaining the organisation’s reputation for delivering effective outcomes.
You will be responsible for overseeing all administrative processes within the admin team, including, but not limited to, reception, referrals, discharges and the batch prescribing process. You will be required to print scripts in the absence of the prescribing administrator.
Education and Experience
· Qualification or demonstrable experience around data analysis.
· Management experience or the ability to demonstrate sufficient competence or experience in relevant roles.
· Demonstrable skills and experience of working with people from a range of social, cultural and ethnic backgrounds.
· Proven ability to deliver a high quality service and to ensure work is completed to target deadlines and using initiative.
· Demonstrable ability to work under pressure and to tight deadlines while producing high quality data analysis and accurate reporting.
· Experience or ability to provide training and lead on action planning.
The services operate core hours of Monday – Friday, 9am – 5pm. They also offer additional service hours on some days between 8am – 9am and 5 – 8pm.
All posts will be subject to an enhanced DBS Disclosure.