Contract Advice, Information Jobs
Unifrog’s mission
We’re on a mission to level the playing field when it comes to young people finding and applying for their next step after school. We're achieving this by bringing all the available information into one single, impartial, user-friendly platform that helps students to make the best choices, and submit the strongest applications. We also empower teachers and counsellors to manage the progression process effectively.
Our outlook is global - we work with schools and universities all over the world, from the US to New Zealand, and from Italy to Hong Kong. We want to make it so that young people can compare every opportunity taught in English, wherever it is in the world, and have all the support they need to make successful applications.
We have a clear social purpose, and we’re hugely ambitious. We already work with over half of UK secondary schools, and hundreds of international schools. We are growing rapidly in terms of the number of our customers, in terms of how much they use our platform, and in terms of the breadth of products we offer (check out this video to hear more about the Unifrog platform).
Our team is at the heart of our business and is integral to our success. We work hard to foster a culture of openness, happiness and innovation, and we commit to helping every individual learn and grow so that they can reach their full potential. We want to hire talented people, whatever their background. If you are excited by our mission and are ready to work hard, please don’t hesitate to apply. We look forward to hearing from you!
We believe in the power of diversity. If you are from an ethnic minority background, we would like to strongly encourage you to apply.
The role and your key responsibilities
As a Partner Success Lead your role is to provide world class customer service to our partner base of over 2,500 schools and colleges. You will be responsible for onboarding our new schools and supporting our existing schools to make the most of the Unifrog platform. Solutions and customer service focused, you will make sure that all interactions with Unifrog are prompt, positive and successful.
Your key responsibilities will include:
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Partner management
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Being the first point of contact for enquiries from our existing 2,500+ partners.
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Onboarding our new schools by setting them up on our platform and making sure teachers and students are ready to get the most out of Unifrog.
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Continually improving our onboarding materials and processes using feedback from our partners.
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Partner training and support
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Training staff remotely on how to use the platform.
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Troubleshooting issues and providing on-the-spot support via phone, email and video calls.
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Ad hoc tasks
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Leading on and supporting a variety of other projects across other parts of the business during quieter periods.
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Proactively working to foster a sense of community amongst our Unifrog partners and always thinking about how we can promote the sharing and embedding of Unifrog best practice across our partner schools.
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Supporting the team with general admin.
What we’re looking for
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Excellent customer service
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Strong organisational skills
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Ability to work well under pressure
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Confident working independently but happy to ask for support when it’s needed.
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Excellent phone manner
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Keen attention to detail
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Interest or experience in the education sector an advantage
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Proactive attitude and willingness to get stuck in.
You will be joining a team of highly motivated people who are passionate about our mission of helping students to find the best next step for them after school. If this excites you and you’re an energetic person who is willing to learn, we’d love to hear from you.
Working together
You’ll work alongside three other Partner Success Leads, our Work Experience Lead, and the Head of UK Partner Success. You’ll also have daily contact with people on our data, marketing, sales, finance, and account management teams.
Benefits
Head to our jobs page for a full list of the excellent benefits we offer our team.
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Join one of ‘the best organisations to escape to’ and help transform careers and destinations in schools.
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Become part of a committed, dynamic, and growing company. We want to build our team for the long term: if you do well, we will do our best to make sure you want to stay at the company for a long time.
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Professional development is important at Unifrog. You will define your own 6-month objectives and will be supported by your line manager and the rest of the team to achieve them. You will have an annual training allowance to spend on what you need to grow and progress.
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Influence the company’s direction: we love to promote great ideas, wherever they come from.
Key details
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£29,624 per annum (Grade A) plus a share in a company-wide performance bonus (pro rata).
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Full-time.
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6-month fixed term contract.
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Working hours are 8:30am to 4:30pm or Monday to Thursday, and 8:30am to 4:00pm on Friday.
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28 days paid holiday per year (plus bank holidays) (pro rata).
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Split your time between home and our office in Hoxton, London (a minimum of 2 days per week).
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Start date: no later than w/c 1st July 2024.
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We can only consider candidates who have the right to work in the UK.
Application process
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Deadline: 10:00 AM (BST) on Tuesday 21st May 2024.
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Stage 1: Application form (~1 hour)
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Visit our website to upload your CV and complete the questions and tasks below. Please note that we do not review CVs at this stage of the application process, so please be as specific as possible about your experience.
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i. With reference to the job description and your experience, what makes you an excellent candidate for this role? (250 words)
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ii. Our Partner Success Team can receive hundreds of emails and calls each day. How would you manage your time effectively, while maintaining world-class customer service? (250 words)
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iii. You receive an urgent phone call from a partner school reporting a technical issue that is hindering their use of Unifrog. They are feeling frustrated and are looking for immediate assistance. How would you handle this situation to provide prompt and effective support? (250 words)
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Stage 2: Phone task (15 minutes)
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Stage 3: Video call interview (1 hour)
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Standard Q&A from a panel of three, including questions about your experiences and how these relate to the role, and scenario questions based on common situations you might face (plus time for your questions)
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Phone interviews will be held throughout the application window. Video call interviews will be held w/c 27th May 2024.
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Your answers are an opportunity to let us know more about your motivations and experience. While we understand that candidates might want to use AI to improve parts of their application, we strongly encourage you to write your answers independently.
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Please note, we compare all answers to an AI generated answer. Where we suspect AI has been used to write the majority of the answer, this will be taken into consideration when scoring.
Inclusion and diversity at Unifrog
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Within the company we try to foster a culture of innovation, and a happy working environment, both because this is the right thing to do, and because we think this results in the most effective team. To this end we believe in open communication, celebrating successes, supporting each other, not being afraid to be wrong or to fail, and promoting good ideas wherever they come from.
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As a platform that supports teachers and students from a huge variety of backgrounds it’s important that our team and leadership reflects this diversity. This is something we are actively working towards and prioritising. We want to embed diversity, equity and inclusion across everything we do, continually evaluating policies and practices to make sure they are inclusive and equitable.
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To make sure everyone’s voice is heard and people have the opportunities to learn to be better allies in the workplace, we encourage the team to share what they’re celebrating, facilitate training and group discussions, and seek regular feedback about what more the company could do to help people feel included.
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To ensure that our recruitment process is consistent and fair, we anonymise your application and therefore do not see your name, personal, educational or professional background. We also randomise the order of responses so that it’s less likely that a candidate is advantaged or disadvantaged by where their answers appear compared to other candidates.
Job Title: Support & Wellbeing Worker (Mental Health Lead)
Salary: £35,625 per annum (Pro rata for part time hours)
Hours: Full time, 35 hours per week / 5 days
Contract term: 2 year contract
Location: Main office based in Kentish Town, London, opportunity for
some home working
Department: Support & Wellbeing Team
Reports to: Development, Learning and Activities Service Manager
Benefits: 30 Day annual leave per annum, 3% Pension from April 2021, WPA
Camden Carers is a charity organisation that provides support and services to informal carers within the London Borough of Camden.
This is an exciting opportunity to join our dynamic team at Camden Carers and make a difference to the lives of people and families in Camden. We are looking for a hardworking, enthusiastic and flexible team member who is able to adapt to the ever changing and challenging times we find ourselves in.
Carers, who provide care for a family member, partner or friend who has a disability or long-term illness, play a vital role in our community. Many people who have someone who depends on them for support don’t consider themselves a carer yet they are fundamental to the effort to keep people cared for and safe, whilst saving the NHS billions.
Camden Carers proactively embraces equality and diversity at the very core of what we do, throughout the organisation. Our commitment to equality, diversity and anti-racism is to ensure that all carers have equal access in accordance with their individual needs to our services, no matter their background, belief, sexual orientation, disability, gender, or ethnicity.
As a part of the Support & Wellbeing Team, you will be required to identify informal carers from all communities in the London Borough of Camden, who care for a family member, partner or friend living with a Mental Health condition. You will provide relevant and appropriate support, information and advocacy to informal carers.
You will need proven experience of delivering provision within a related field and working with people and/or community groups; in particular we are keen to find someone with knowledge and experience in Mental Health. More details can be found in the job application pack on our website.
Camden Carers values the diversity of its community and aims to have a workforce that reflects this. We therefore encourage applications from all sections of the community. We would like to encourage people who have been or are currently carers to apply. We are committed to ensuring that all employees and job applicants are provided with equality of opportunity in employment.
Deadline for applications: Monday 20th May 2024 by 9am
Interview date: Face to face interview with Carer group on Friday 31st May and online interview with management on 3rd June 2024
Please note, all shortlisted candidates will have two interviews, one with the Support & Wellbeing management team and one with a group of carers. For the carers’ group interview, it will take place face-to-face at The Greenwood Centre.
Download an application pack from our website
Please note that Camden Carers is not accepting CV’s for this post.
The client requests no contact from agencies or media sales.
Job title: Farsi speaking Counsellor/Psychotherapist/Psychologist
Salary: £32,076 (pro-rata)
Hours of work: 2 days (p/w)
Duration of contract: 1 year
Accountable to: Senior Counselling Psychologist
About IKWRO
IKWRO –Women’s Rights Organisation (IKWRO) is an award-winning charity founded (as the Iranian and Kurdish Women’s Rights Organisation) in 2002. IKWRO is a registered charity which provides advice and support to Middle Eastern, North African and Afghan women and girls living in the UK, who have experienced, or are at risk of all forms of “honour” based abuse, including; forced marriage, child marriage and female genital mutilation (FGM), or domestic abuse.
We work with women and girls of all ages, including lesbian women, bisexual women and trans women. We offer services in Kurdish, Farsi, Arabic, Dari, Pashto, Turkish and English. IKWRO offers free advice, advocacy and counselling services and operates a refuge which provides safe accommodation and specialist support to single women at risk of “honour” based abuse, forced marriage and domestic abuse.
IKWRO also provides training for women and girls to help them understand their rights in the UK. In partnership with other organisations, we assist survivors of abuse with accessing English language classes and education, training and employment opportunities.
As well as supporting women and girls directly, we offer advice and training for professionals from the statutory and voluntary sectors, to better understand the needs of the women and girls we represent, the types of abuse they experience and to provide best practice prevention and support services.
We campaign to increase awareness and improve laws and policies to tackle all forms of “honour” based abuse and harmful practices including; forced marriage, child marriage, marital captivity, female genital mutilation, virginity testing and hymenoplasty, discrimination by sharia courts and to push for better laws and policies to protect women’s and girl’s rights.
Job Summary
The post-holder will help Farsi speaking women who have experienced Forced Marriage, Female Genital Mutilation and “Honour” Based Violence. Working in a confidential setting, counsellors listen attentively to their clients and offer them the time, empathy and respect they need to express their own feelings, to help them overcome their problems and to make appropriate changes to their life.
The post holder must be BACP or UKCP accredited (or equivalent e.g. HCPC) or training to achieve these accreditation
Main Duties and Responsibilities
- Establishing a relationship of trust and respect with clients;
- To undertake high quality direct (assessment and therapeutic) and indirect (consultative, advisory and evaluative) specialist psychological interventions; making autonomous clinical decisions about own professional practice.
- Develops treatment and guidance methods and give guidance using a variety of therapy and counselling techniques;
- To formulate and implement plans of specialist psychological treatment or management of clients’ mental health problems based on an appropriate multi-factorial understanding of the client’s problems and current evidence-based best practice, taking into account the current NICE guidelines.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Are you passionate about supporting people and making a real difference within your community? We are looking for a motivated and passionate self-starter who is confident that they can support individuals back to employment.
As an Employment Adviser, you will play a vital role in helping autistic adults and people with learning disabilities to find meaningful and fulfilling employment. You’ll be joining an established horticultural project, Roots and Shoots, in Rochford, Essex and starting up a new project to use the training opportunities that Roots and Shoots offers as a conduit for helping people learn the skills to achieve paid work.
We welcome applications from all experience levels and backgrounds, you do not need experience in the learning disability sector to apply. What you will need is the ability to motivate and build relationships with clients, strong organisational skills, the confidence to communicate and engage with a range of employers and stakeholders and a fundamental belief that anyone who wants to work can work.
Main job duties:
- Supporting and motivating individuals with to access and sustain paid employment
- Regularly meeting with participants to listen, offer support and help them identify their best job match, reflecting their skills and aspirations
- Supporting participants through CV production, interview techniques and managing their health at work
- Building relationships with community partners including local GP practices, Social Prescribers, Job Centres and other charities to gain referrals to the project
- Advocating for your participants by educating and engaging with employers regarding the benefits of recruiting autistic people and people with learning disabilities
- Sourcing job opportunities for your participants through regular contact with local employers within the community
- Promoting employment and raising expectations around the ability of participants to access paid employment, breaking down the barriers for them
Who are we looking for?
You will need to be supportive and empathetic with great communication and listening skills. Also, the ability to initiate and develop relationships with individuals and be able to engage employers using a variety of methods including phone or face-to-face in the community, alongside having excellent time management and organisational skills.
We are actively interested in individuals who have experience in roles in at least one of the following areas; coaching, mentoring, recruitment, training, human resources, pastoral support or education.
Finally, you will be passionate, self-motivated, and ready to make a difference to the lives of the adults you are working with.
Hamelin Trust has a duty to safeguard and promote the wellbeing of its service users and is committed to doing so. Hamelin Trust expects all staff and volunteers to share this commitment. All appointments are subject to satisfactory enhanced DBS disclosure & other safeguarding clearance.
Creating compassionate communities for autistic adults and people with learning disabilities.
The client requests no contact from agencies or media sales.
We’re recruiting a Job Retention Specialist to work with our businesses and employees to support work-place retention and develop healthier/more productive work practices.
Our Job Retention team accept self-referrals from people whose mental health is impacting them at work and who have either support from Devon Partnership Trust IPS service or who have spoken with their GP about their mental health. We offer a service to people who live within the Torbay, Teignbridge, and the South Hams area. Devon Partnership Trust staff Devon wide can also access our confidential Job Retention Service. You’ll need to be a proactive coach who is able to ensure that customers receive timely and efficient support that meets their individual needs. You’ll need to have drive, determination and motivation to encourage and inspire and have a naturally creative and empathetic nature.
This is a pivotal role in supporting our clients, so our ideal candidate must be able to build strong relationships to bring clarity and understanding to offer practical advice and guidance to support and encourage. You’ll need to be able demonstrate effective coaching and mentoring skills, have the ability to build rapport and engage with individuals from a wide variety of backgrounds and experiences. We’re not looking for someone who ticks every box, just so long as you have an engaging personality, are comfortable working with a diverse group of people, and can provide a warm and welcoming experience to help our customers engage.
In return for your dedication, knowledge, and commitment, we’re offering a competitive salary range £26,000 to £29,545 p.a.(dependent on experience) with these great benefits:
• 25 days annual leave + Bank Holidays + Birthday Day off (with the opportunity to buy additional days)
• 2 Volunteer Days
• Company Pension Scheme - 5% Employee 5% Employer
• Health Insurance Allowance
• Employer Paid Healthcare Cash Plan, incl. 3 x salary life assurance
• Annual Salary Review
• Enhanced Maternity/Adoption and Paternity Pay Arrangements
• Free access to BenefitHub – an online portal with access to a wide range of retail discounts, Life Assurance, Cycle to Work Scheme, Tax Saver Commuter Tickets
• Refer a Friend Scheme
Interested? There’s an easy to apply route below to upload your CV!
If you need any further information, talk to our experienced Internal Recruitment Team on 01702 208282.
Seetec Group is an employee-owned organisation and we continually pride ourselves on our sense of community, both in the incredible work we do throughout UK and Ireland, and internally within our own employee owners. People are at the front, centre and heart of every service we provide and each decision we make.
What it means to be employee-owned
Location: Torbay with occasional travel within North Devon
Hours: 37 hours a week. Monday to Thursday 8.30 am to 5pm, Friday 8.30 am to 4.30pm
Closing Date: 16 May 2024
Contract: FTC 11 Months
Key Responsibilities
- Complete a holistic assessment with individuals to establish their employment needs.
- Be able to offer short-term advice and guidance in relation to a work situation.
- Engage with employers to support both them and their employees, provided the employer takes up this offer.
- Facilitate group sessions with employers and their employees as and when required.
- Provide accompaniment to Occupational Health appointments; employment meetings; oversee reasonable adjustments and phased return to work; subject to agreement from all parties.
- Support or provide information for individuals to complete an employment WRAP (Wellness Recovery Action Plan), which may be shared with their employer.
- Develop relationships with multiple agencies and partners to provide holistic approaches to support individuals e.g. NHS mental health/wellbeing, services and with participant consent undertake case conferences with external agencies to jointly optimise support packages.
- Work within Pluss and community outreach locations (sometimes alongside other services e.g. housing, health and primary care centres) to increase service accessibility.
For full job description follow the link Job Retention Specialist
Skills and Experience
Essential
- Knowledge of the benefits of positive work-place retention and the ability to promote this to employers and individuals.
- Experience of working with people who may have or be experiencing mental health problems.
- Knowledge of mental health conditions
- Knowledge of caseload management
- Knowledge of reasonable workplace adjustments
- GCSE or equivalent in English and Maths at grade ‘C’ or above or equivalent qualification or experience
- Experience of working with people with multiple and complex needs, including health conditions and disabilities
Additional Information
PLUSS part of Seetec Pluss and the Seetec group, is an award-winning Community Interest Company that supports thousands of people each year to achieve a career and fulfil their true potential. Our employment operations help jobseekers who need the most specialist support to find work. Our enterprise operations run alongside to create direct employment opportunities in a wide range of job roles. The projects give people the opportunity to get involved in local communities, meet new people and have fun through a range of activities.
Pluss is committed to safeguarding and promoting the welfare of young people and vulnerable adults and expects all staff to share and uphold this commitment in conjunction with the requirements of the Prevent Duty and the positive promotion of modern British values.
Dependent on the role applying to you may be required to process a Disclosure and Barring Service (DBS/DS) check. Seetec support the recruitment of ex- offenders and will not discriminate in any way. Our full policy statement of “Ex-Offenders” can be found on our website under “About us”
Pluss is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Job description
Caseworker Role (OISC Level 1, 2 and 3)
About us
The Refugee and Migrant Centre (RMC) is an established, multi award winning charity that provides a safe, welcoming environment to thousands of refugees and migrants living in the Black Country and Birmingham.
Our highly skilled and diverse staff team provide a broad range of services including advice and support on immigration (OISC regulated level 1, 2 & 3), employment, welfare, education, ESOL, housing, homelessness, destitution, citizenship, health and wellbeing.
RMC have been assisting beneficiaries to access and sustain appropriate accommodation and improve their housing and living conditions for nearly two decades. RMC also deals with many aspects of homelessness, destitution, rough sleeping, exploitation, etc.
Why work for us
Our culture is what makes us unique. We encourage an open, honest working environment where people are valued. We're always challenging each other to learn and improve, because we know when we work together, we can deliver better outcomes.
What you will be doing
All Caseworkers (Levels 1,2 and 3) will be required to carry out the tasks shown below. The skill level to progress from one level to the next level is also detailed below.
· To provide professional and effective OISC regulated casework as well as advice, guidance and support to a broad range of RMC’s service users.
· To assist/support the team and the management to meet the needs of the beneficiaries and achieve targets.
· To support and supervise colleagues on a lower level of OISC regulation and designated volunteers.
· To deliver presentations and represent RMC at meetings/events when required by management.
· To take responsibility of projects related to the job
Working within the team
· To ensure the requirements of OISC are respected and met during the delivery of immigration-related advice and casework.
· To assist the senior colleagues and managers in order to drive efficiency, quality, systems improvement and target achievement.
· To supervise and/or manage colleagues on a lower level of OISC-regulation and designated volunteers.
Casework and advice
· To offer advice & casework to service users with various aspects related to their immigration case.
· To deliver the appropriate level of casework either independently or under supervision, depending on the level of OISC registration.
· To provide appropriate support and mentoring to any caseworkers and/or advisors that are under this role’s supervision.
· To maintain confidentiality in all dealings with service users and ensure their needs are met in a satisfactory and sensitive manner.
Other
· To be responsible for the day to day delivery of specific projects if requested by the Senior Management Team–this is flexible and could change depending on the nature of funding.
· To represent RMC at external meetings and events when required by senior colleagues.
· To maintain effective working relationships with partners and stakeholders.
Flexibility
In order to deliver the stated aims of this post, a degree of flexibility is needed and the post holder may be required to perform work not specifically referred to above. Such duties will fall within the scope of the job within the appropriate pay grade. The job description will therefore be subject to periodic review with the post holder to ensure it accurately reflects the duties that are being performed
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OISC Level 1
Skill / experience Essential Desirable
· OISC Level 1 Accreditation or equivalent
· Commitment to working towards level 2
· Experience of advice work dealing with asylum seekers, refugees and vulnerable migrants.
· Ability to communicate complex information clearly to distressed clients.
· Commitment to equality and diversity.
· A proven high standard of communication skills, including written, oral, presentational and inter-personal skills.
· An ability to self-motivate and work independently.
· Fluent in a community language
· Experience of working in a multicultural environment and sensitivity towards other cultures.
· Educated to degree level or equivalent.
· A proven record of team work and flexibility.
· Excellent listening skills and ability to empathise as well as establish boundaries to avoid emotional over involvement.
OISC Level 2
Essential Desirable
· OISC Level 2 Accreditation or equivalent
· Commitment to working towards Level 3
· Experience of complex advice work dealing with asylum seekers, refugees, vulnerable migrants and ‘outside of rules applications
· Ability to communicate complex information clearly to distressed clients
· Commitment to equality and diversity.
· A proven high standard of communication skills, including written, oral, presentational and inter-personal skills.
· An ability to self-motivate and work independently.
· Fluent in a community language
· Experience of working in a multicultural environment and sensitivity towards other cultures.
· Educated to degree level or equivalent.
· A proven record of team work and flexibility.
· Excellent listening skills and ability to empathise as well as
· establish boundaries to avoid emotional over involvement.
OISC Level 3
Essential Desirable
· OISC Level 3 Accreditation or equivalent
· Experience of delivering complex advice work dealing with asylum seekers, refugees, vulnerable migrants, ‘outside of rules applications’ and representation at tribunal.
· Ability to communicate complex information clearly to distressed clients.
· Commitment to equality and diversity.
· A proven high standard of communication skills, including written, oral, presentational and inter-personal skills.
· An ability to self-motivate and work independently.
· Fluent in a community language
· Experience of working in a multicultural environment and sensitivity towards other cultures.
· Educated to degree level or equivalent.
· A proven record of team work and flexibility.
· Excellent listening skills and ability to empathise as well as establish boundaries to avoid emotional over involvement.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Who we’re looking for
You will be an excellent communicator, as well as a practical, well organised and hardworking individual, preferably with experience in the voluntary sector or equivalent transferable experience.
Reporting to the Regional Service Manager, you will support the Service Manager with managing the Cardiff Support Through Court service. You will provide support to volunteers and oversee the daily running of the service when on duty to ensure day-to-day operations run smoothly.
Due to funding requirements, the successful applicant must be fluent in Welsh.
About Support Through Court
Support Through Court is an independent charity providing practical and emotional support to people facing the court process without the benefit of legal representation. Most people are unfamiliar with - and may be frightened of - the courts, and may be facing serious issues that could affect their children and relationships, finances, or the security of their homes. Our staff and volunteers empower people facing court alone, helping them to go through the court process with dignity and confidence. Together, we can ensure that no one faces court alone.
Applicants should apply with a CV and a covering letter explaining persuasively why we should offer you the post. It is important that your letter should provide evidence of the criteria detailed in the job description and person specification document.
We will be interviewing as and when suitable candidates apply, so if you are interested in the position please do not delay your application.
Do you have a good level of knowledge and experience of supporting people with multiple disadvantage in a housing setting? Then join Shelter as a Housing First Engagement Worker and you could soon be making a real difference to people affected by the housing emergency.
About Shelter
Home is a human right. It’s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency.
We exist to defend the right to a safe home. Because home is everything,
We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.
Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.
About the team
Shelter North East has been based in Newcastle for over 25 years and we provide advice across 12 local authorities We have an advice team, a legal team, support services which are made up of a Housing First project, along with a DIYSA service and hub administrators. We also have a number of national staff who support our work, such as a Community Fundraiser, Community Organiser and an Involvement Officer. Our services are provided either from our hub base or through outreach locations, to give communities easier access to support and advice.
About the role
As an Engagement Worker, you will be pivotal in delivering Shelter’s purpose to defend the right to a safe home by enabling those we assist to enforce their housing rights. You will be a key member of our local team, delivering intensive support to a small number of individuals with multiple disadvantage to move from homelessness to sustaining a tenancy. Your role will be fundamental in supporting someone on their journey through Housing First. Mainly based in the West End of Newcastle, you will support up to 7 clients at any one time, applying the homeless link principles of housing first.
Also, you will be part of a wider team that promotes and supports housing rights awareness and activism within communities in order to achieve the North East Hub’s local priorities. These include ensuring people at risk of homelessness experience a positive, consistent approach and a legally correct response from local authorities and have easy access to safe, secure, and suitable housing.We are also committed to seeing that people experiencing multiple disadvantages have access to tailored services and appropriate accommodation so they can lead a fulfilled life. With your help, we can make it happen.
We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.
About you
This is a great opportunity to work with local communities and partners to fight the root causes of bad housing and homelessness. To succeed you will need experience of support work, a proven ability to listen to, engage and work with individuals and communicate effectively with a variety of stakeholders, especially substance misuse services, health and probation. You will have an awareness of working in a trauma informed, strengths based approach to help people with multiple disadvantage, as well as having experience of writing and implementing person centred support plans and writing detailed case-notes. Also, you have flexible time management skills, and are comfortable collaborating with people from other teams and organisations.
Benefits
We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.
Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.
To find out more about the role and the benefits of working for Shelter please visit our website. Apply to be part of our team and be the change you want to see in society.
Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.
The client requests no contact from agencies or media sales.
Could you develop and delivery new innovative health partnerships for the British Heart Foundation (BHF)?
We have an exciting 18-month fixed term opportunity to join British Heart Foundation’s (BHF) Health Partnerships & Community Resuscitation Team to deliver partnerships which make a lifesaving, life improving impact.
Through our work we want to reach more people, in new ways, with greater impact, involving more people in their heart and circulatory health and care, and in the work of BHF. This will improve health outcomes and help ensure that BHF strengthens its position as the nation’s heart charity.
About the role
In this role you’ll contribute to the operational delivery of innovative health partnerships for BHF. These partnerships help us to reach, on a mass scale, people at risk or living with heart and circulatory diseases; working with large corporate organisations, other charities, and community groups to provide information, support and skills in innovative ways to improve health awareness, support self-management and reduce health inequalities.
As part of the Health Partnerships team, you’ll support several health partners, delivering agreed activity and maximising the opportunity to reach their workforce and customers with our free health initiatives.
You’ll work collaboratively with colleagues across BHF particularly in our Medical and Marketing, Fundraising and Engagement teams, as well as external partners to meet agreed aims and objectives. You’ll also work closely with other delivery teams (e.g. Clinical Support, Health Content, Community Resuscitation and Customer Service Teams) to create an integrated and seamless customer experience for your partners.
Obtaining a comprehensive knowledge of our health offerings during your induction, you’ll develop a warm and productive relationship with your key accounts and ensure the delivery of activity is fulfilled effectively and efficiently and that your partners needs and opportunities for growth are appropriately identified so that they receive the best possible experience from the BHF.
Working arrangements
Please note this is an 18 month fixed term contract.
This is a blended role, where your work will be dual located between your home and our London office.
At BHF we believe in the power of being together, so our colleagues on blended contracts can expect to spend some time in their office, at least one day each week, on average. The use of our office spaces is driven in part by your role and the activities you need to do. This may vary from time to time, so you will need to work in a flexible way to unlock your best work for our cause.
Need more help balancing your work and home life? Talk to us about what flexibility is available at the application or interview stage.
About you
With knowledge and an understanding of BHF and organisational objectives, you’ll have previous experience delivering projects in large, complex organisations, as well as the knack of developing relationships with internal and external key stakeholders quickly, and with ease.
You’ll have previous experience supporting the delivery of high impact partnerships in either a charity or health-related environment and will have experience managing own workload and key areas of responsibility.
To be successful in this role you’ll have the following skills and experience:
• Good relationship management skills, showing empathy and resilience in handling challenging situations.
• Excellent planning and prioritisation skills, with the flexibility to deal with reactive demands
• Ability to think creatively and work collaboratively to approach partnerships in exciting new ways
• Passionate about improving outcomes for people at risk or living with heart and circulatory diseases
• Willingness to learn new skills and build knowledge of different areas of the organisation
• Adept in Microsoft Office and customer relationship management systems
About us
We value and respect every individual’s unique contribution, celebrate diversity, and make inclusion part of what we do every day.
Our Equality, Diversity and Inclusion (EDI) Strategy, Igniting Change, along with our internal EDI group, Kaleidoscope, and a growing number of employee network groups (our Affinity Groups), help us create an environment where all our colleagues and volunteers can succeed.
Interview process
Interviews will be held via MS Teams.
How to apply
It’s quick and easy to apply for a role at the BHF. Just click through to our careers site to apply. All you’ll need is an up to date CV and a supporting statement, outlining your interest in the role and how you meet the role’s criteria.
As part of our commitment to be an inclusive employer and ensure fairness and consistency in selecting the best candidate for this role, BHF will use anonymous CV software as part of the application journey.
Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert early.
Should you need any adjustments to the recruitment process, at either application or interview, please contact us.
The Fabian Society is seeking an enthusiastic and reliable events and operations assistant to help deliver and market our events programme, and support the society’s day-to-day operations. The role will involve working on our busy events programme and contributing to our premises and operations functions
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
What You'll Do:
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Collaboration and Efficiency: Work hand-in-hand with existing Mental Health Provision for people and their families, as well as other local agencies/organisations to effectively support people transitioning from services.
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Innovation and Empowerment: Channel your passion into providing evidence-based interventions, becoming key in shaping this role as the service develops as well as providing support to the core Access Community Mental Health team.
Why Join Us:
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Impact Matters: Join a team where your work directly transforms lives and contributes to a healthier community.
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Personal Growth: We offer professional development opportunities that will enrich your career and help shape the future of mental health services in Swindon.
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Collaborative Culture: Work alongside like-minded individuals who share your passion for making a meaningful impact.
We provide advice and support to empower anyone in our local communities experiencing a mental health problem.
The client requests no contact from agencies or media sales.
Children and Young People’s Engagement Coordinator
Hours: Full-Time, 35 hours per week
Starting salary: £25,767
Location: Contractual base is our office in Chorley. You will be working in youth settings in East Lancashire: Blackburn with Darwen, Pendle and Burnley
Do you want to join an organisation who are passionate about improving mental health and wellbeing for Lancashire communities?
We’re looking for a bold and caring person to join our Children and Young People’s team. We want someone who has experience of engaging and working with young people in community settings, ideally in Lancashire.
To succeed in the role, you will need excellent communication skills, be confident, driven and have the ability to work autonomously in the community. You will be open, hardworking, creative and able to quickly build rapport with young people.
You will have experience working with the community and voluntary sector and understand the barriers some young people face to achieving good mental health and wellbeing.
This is an exciting time for Lancashire Mind as our children and young people’s services are growing, enabling us to reach and support more people. We want someone who believes in our vision of a Lancashire where everyone can have the best mental health and wellbeing possible.
Lancashire Mind has a dedicated workplace wellbeing programme to ensure staff are supported with their own wellbeing which includes an Employee Assistance Programme, a half-day wellbeing day and wellbeing activities throughout the year.
We also offer a workplace pension scheme, paid emergency time off to care for dependents, regular supervision, and a commitment to supporting learning and development opportunities. We have also recently enhanced our annual leave offer with basic annual leave of 25 days, plus 3 days closure between xmas and new year, long service leave, the option to buy or sell annual leave and a half-day wellbeing day for all staff.
Above all, we are a friendly and supportive place to work; ‘Great staff team, positive and supportive culture’ (Lancashire Mind wellbeing survey, March 2024)
Please note: This post is subject to an enhanced DBS check.
Deadline for applications: 9am on 22 May
Interviews will be held on 30 May
Registered Charity Number 1081427
Registered Company Number 3888655
Lancashire Mind
We're working towards a Lancashire where everyone can have the best mental health and wellbeing possible
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Job Purpose
This role is within our crisis alternative service Safe Space - an out of hours service providing a safe and welcoming space for people who are feeling distressed and experiencing crisis. The service operates 365 days a year from 12:00pm (midday) - 11:30pm across all of our boroughs. The role will consist of two shift patterns to ensure the service is covered: 11:30am-6:30pm and 4:30-11:30pm. This will be on a rota basis across support workers.
Staff within the service will provide person-centred, practical and emotional support, face to face or via telephone on a one-to-one or group basis to individuals experiencing mental health crisis. This will consist of 1:1 support; de-escalating and providing interventions, signposting for specialised or longer-term support, and delivering collaborative self-management plans with clients to improve mental wellbeing. The aim of this service is to de-escalate and prevent further crises.
The objectives of the service include:
- To improve the mental wellbeing of people experiencing mental health crisis in HFEH.
- To provide support to clients accessing the service- for instance: signposting, de-escalation, planned wellbeing activities etc.
- To contribute to an improvement in individual mental wellbeing.
- To remain a source of independent support for all clients.
- To treat service users with respect, dignity and personalised support
- To raise awareness of mental health services available with the goal to improve long term mental health and reduce social isolation
- To increase self-management skills of those accessing the service
- To reduce the use of police, ambulance and statutory mental health services whilst experiencing crisis.
- To reduce the use of statutory crisis services by people experiencing mental ill health without positive outcomes for the individual.
The Role
The role of the support workers will be to support the rest of the team in delivering interventions on a one-to-one and group basis. The role will also involve triaging and assessing all clients accessing the service, signposting and delivering collaborative self-management plans with clients to improve mental wellbeing.
About Hammersmith, Fulham, Ealing and Hounslow Mind
This is an exciting opportunity to join and support a fast growing and dedicated team supporting the wellbeing of communities across West London.
We’re here to make sure that everyone suffering with a mental health problem gets the help they need to recover. We listen, support recovery, fight stigma and work with partners to take action. We provide services for adults, children and young people, signposting for everyone and training and consultancy for employers.
We are an equal opportunities employer; and are proud to employ a workforce that reflects the diverse communities we serve. We welcome applications from all suitably qualified persons from all backgrounds.
HFEH Mind are committed to creating and fostering a culture that promotes safeguarding and the welfare of all children and adults at risk. Our safer recruitment practices support this by ensuring that there is a consistent and thorough process of obtaining, collating, analysing and evaluating information from and about candidates to ensure that all persons appointed are suitable to work with children and vulnerable adults.
Post is subject to an enhanced DBS check.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Job title: Suicide Bereavement Liaison- Children, Young Persons (CYP) and Families - Grief in Pieces
Service: Grief in Pieces Support for Suicide Loss (PTWS Department) Responsible to: Deputy Director of Psychological Therapies and Wellbeing Services/ Clinical Director
Salary: Starting salary is £31,438.42 per year (Full-time equivalent), (SC6 - SP26), which equates to £18,863.05 per year at 22.5 hours per weeks.
Hours: 22.5 hours
Contract Type: 1-year Fixed Term
Location: Tudor Road E9, London/ Hybrid
Benefits: See supporting documents for information on benefits.
We are seeking a Suicide Bereavement Liaison - Children, Young Persons (CYP) and Families to join our Grief in Pieces: Support for Suicide Loss team. Grief in Pieces is part of the Safe Connections partnership and is a dedicated support service for anyone in North East London who has been impacted by suicide loss.
About Mind in the City, Hackney and Waltham Forest:
We are a multi-disciplinary provider of specialist mental health services and a part of the Mind Federation.
We promote both recovery from ill health for people with recurrent and enduring mental health difficulties and early intervention for those at risk of developing mental health issues, or who struggle with common mental health conditions.
We currently support around 5,000 people a year through a variety of services focusing on psychological, social, economic and workplace wellbeing, and support minoritised communities.
Our values are:
Connected: Creating a compassionate and supportive community.
Fair: We strive for equity- no-one's needs should go unmet.
Brave: We walk with people, offering help by doing what works - proven or new
Working with Mind CHWF means you’ll be part of a dedicated, passionate, and professional workforce who cares about the work they do and make a real difference to the lives of the people in the City of London, Hackney, and Waltham Forest.
We are committed to actively becoming anti-racist in everything we do. This is a critical priority for Mind CHWF. We embrace diversity and understand that being an inclusive organisation that recognises different perspectives, will enable us to provide excellent services.
We are committed to ensuring all our employees are treated fairly and equitably at work and promoting equity in physical and mental health for all.
Those with lived experience of Mental Health are encouraged to apply.
Value-based Recruitment:
We know that for various reasons, not everybody who can successfully perform in a role, performs their best under traditional interview/selection procedures. We are therefore seeking ways to further breakdown barriers in our recruitment & selection process.
Shorted-listed candidates will be provided with some questions to help them prepare for the interview.
How to apply:
For more information on the vacancy and how to apply, click the ‘Apply’ button - Please note that we are unable to consider incomplete applications.
This track change highlights the differences from Mind CHWF website advert template.
The closing date is by 20th May 2024, however, please do not delay applying as this advert may close before the stated deadline if we find a suitable applicant for the role.
We are a disability confident employer. All applicants with a disability, who meet the minimum essential short-listing criteria are guaranteed an interview. If this applies to you, please let us know in your application.
Your privacy and the security of your data is our top priority. Please take a moment to read through our applicant’s privacy notice.
The client requests no contact from agencies or media sales.
Are you a Vet looking to make a difference? Do you want to help us design optimal evidence-based treatment for the dogs in our Care?
We have an exciting opportunity for a Veterinary Behaviourist (Clinical Behaviour Services) to work on providing an internal referral service for behavioural medicine, recommending treatment protocols, monitoring patient progress, and assisting with more complex cases as required.
What does this role involve?
As Veterinary Behaviourist you’ll:
- Work with the Community Clinical Animal Behaviour and post-adoption support teams in devising the optimal behaviour rehabilitation strategy for dogs in their care while liaising with external veterinary practices as required to support the work of clinical teams.
- Support and advise staff across Dogs Trust on matters relating to psychoactive medication and links between disease, physiology and behavioural signs, under the direction of the Head of Clinical Behaviour Services.
- Provide behaviour consultations to owned dogs with behaviour problems especially those with a medical component that requires specialist input.
- Assist with staff training through workshops, clinical case reviews, mentorship and conferences.
About you:
With a good knowledge of dog behaviour, training and welfare you will have a veterinary qualification with postgraduate experience as a veterinary surgeon. With basic knowledge of statistical methods and ability to evaluate published research you will have enthusiasm for professional development, research and developing specialist skills in veterinary behavioural medicine.
About Dogs Trust:
We love dogs. That’s why we do whatever we can to make sure every four-legged friend gets the love they deserve. We’ll never put a healthy dog down, so our work is focused on helping dogs in need, supporting owners every step of the walk, and creating a better world for dogs in the future. It’s what we’ve been doing since 1891 and how we’ve grown to become the UK’s leading dog charity, helping 12,000 loyal friends find their forever homes every year.
About the Team:
Canine behaviour knowledge and practice is central to rehabilitating dogs within our rehoming centres, and for the provision of Dog School training and education classes. Science led behaviour knowledge also informs a range of other areas of Dogs Trust activity, including campaigns, international projects and the work of the education teams. The role of the Clinical Behaviour Services team is to provide clinical behaviour services for members of the public including adopters of Dogs Trust dogs and in association with Dog School.
Please note that the interviews for this role will take place around 28th May.
This is a 12-month maternity cover position.