Care management jobs

ROLE PROFILE: Carers Service Manager - Herefordshire Carer Links

Responsible to: Director of Governance and Charitable Services

Responsible for: Operational team operating across Herefordshire

Location: Hybrid Home / Office Based – Fred Bulmer Centre, Hereford (minimum two days in the office)

Salary: £30,000

Hours of Work: Full Time – 37.5 hours per week

Key Purpose / WHY?

The Carers Services Manager will play a vital role in leading a team to assist unpaid carers to connect with their communities and access the support they need within Herefordshire. The role will support the Herefordshire team, who deliver the ‘what matters’ assessment to carers and provide bespoke, person-centered information, advice and guidance to people accessing our services. Support includes but is not limited to; one-to-one support, events and activities, as well as signposting and referring to relevant agencies for additional support helping people on their caring journey. The role will work alongside internal teams and external partners to create community connections, develop an outreach support program, linking people to community resources with a focus on preventing the need for escalation to statutory services.

Key accountabilities & responsibilities

1. Service Leadership and Delivery

· Oversee day to day delivery of our commissioned Information, Advice and Guidance service for unpaid Carers in Herefordshire

· Facilitate the application, review and distribution of small grants to unpaid carers across the region as required

· Monitor service quality and delivery and report monthly Key Performance Indicators and quarterly monitoring reports to Local Authority Commissioners. Ensure reporting demonstrates the scale, impact, and quality of our services.

· Meet with commissioners to review service performance quarterly

· Ensure the service is visible and accessible to carers from all communities

· Support carer self-identification and address barriers to engagement, including those faced by underrepresented groups of carers

· Help raise the profile and recognition of TuVida to assist with recruitment, service-user and partner engagement and financial sustainability by contributing to social media presence and the website

2. Service Development

· Work collaboratively with senior colleagues, identifying opportunities for sustainable growth, and working to execute commercial opportunities, including

supporting and/or leading on tendering,

· Bidding, and negotiating new business as well as business retention strategies and mobilisation of new business.

3. Team Management

· Lead and develop a team to deliver person-centered outcomes for unpaid carers across Herefordshire providing practical support and guidance as required

· Provide exemplary leadership and management for the team, including regular team meetings, 121’s and objective setting, caseload management, performance reviews and promoting professional development and well-being

· Create development plans for team members, identifying training needs and growth opportunities within the team and wider organisation

· Foster a collaborative team environment that promotes knowledge sharing, continuous improvement, and high-performance standards

· Delegate effectively while maintaining oversight of service quality and manager satisfaction

· Oversee recruitment and inductions of new staff

· Manage leave and staff absence

· Act as designated safeguarding lead for the team, maintaining hight standards of safeguarding practice. Support the team through the process of raising safeguards and following up on safeguarding concerns complying with internal and external agencies policies and procedures.

4. Partnership and Stakeholder Engagement

· Ensure the services work collaboratively with partners and community services, manage the delivery of a program of support and services that help improve the wellbeing of carers and which respond to their needs and aspirations.

· Lead on increasing the awareness of TuVida’s services in the county, including development of marketing materials, attending events, stakeholder meetings and increasing recognition of and support available for unpaid carers.

· Build and maintain effective relationships with local authority, health services, and other stakeholders and third sector organisations involved in supporting carers

· Represent the service at multi-agency meetings and network meetings

· Promote awareness of carer rights and needs within the community through talks and training

General

As a carers services manager the post holder will be a key brand ambassador and a custodian of our values and our reputation. The post holder will lead by example in every area of their work and will work in accordance with the organisation’s policies and procedures.

We are an organisation led by our culture and values. Our expectation is that all employees will adhere to behaviors that demonstrate these values in everything they do and all decisions they make. No matter what role an employee holds in the organisation, we expect them to operate with compassion for our clients and for each other; to fiercely protect and promote the brand and the reputation of the organisation; and to work in a spirit of openness and trust…always challenging practice or behavior that compromises the reputation or values in any way.

Vision Values

A society where every person who is ill or

disabled and every carer can live well and

enjoy life Pioneering – we will continuously try new approaches and ideas, challenging the status quo. Uncompromising – we will do what we say we are going to do and when we are going to do it. Compassionate – we are committed to enabling people to have choice over their care and support.

Person Specification

Essential Experience Required Desirable Experience Required

· Experience of leading or managing

frontline services.

· Experience of managing staff and/or

volunteers.

· Experience of safeguarding

responsibilities. · A network of contacts within local authorities, the health sector and voluntary sector organisations in Herefordshire. · Experience of working with unpaid carers or people with care/support needs. · Experience of business case development and bid writing/contract tendering. · Experience of managing Health & Safety risks. · Knowledge of the Care Act and carers rights

Essential Skills and Abilities Required Desirable Skills and Abilities Required

· Strong leadership and team building

skills.

· Able to look at the bigger picture and

devise plans and priorities that are clearly

aligned to achieving an agreed strategy.

To also contribute to decision-making

and future strategy development.

· Ability to enact and/or manage change.

· Excellent communication and

relationship building skills, able to

communicate effectively with service

users, external partners, funders and

professionals.

· Ability to work co-operatively and

effectively with colleagues across the

organisation.

· Ability to obtain and provide insight and

analysis to ensure funders fully

understand the value of our services and

that we are meeting contract

requirements with a focus on meeting

targets and demonstrating outcomes.

· Capacity to resolve complex and/or

challenging situations with the ability to

influence actions and appropriately and

positively respond to constructive

criticism or challenge.

· Ability to maintain professional

boundaries, including appropriate levels

of confidentiality and the requirements

of GDPR.

Qualifications Required Other Desirable Criteria

· Good working knowledge of Microsoft Office applications · Ability and willingness to travel as part of the role and wider organisational requirements. · A commitment to continual professional development · Positive attitude toward carers and committed to equality, diversity and inclusion. · Knowledge of using CRM systems. · ILM Level 5 or above

NB: This role profile is not intended to be an exhaustive list of duties and responsibilities, but to give an indication of the main areas of activity and involvement

This role profile is an outline of the key tasks and responsibilities of the post, and the post holder may be required to undertake additional duties appropriate to the pay band. The post may change over time to reflect the developing needs of the Charity and its services, as well as the personal development needs of the post holder.

This post is exempt under the provisions of the Rehabilitation of Offenders Act (Exceptions) Order 1975 and is subject to an enhanced Disclosure and Barring Service check.

This is an exciting opportunity for a Project Manager to join the Sister Circle team and lead our contribution to a newly formed partnership to deliver integrated, trauma-informed, culturally attuned support to minoritised women survivors of domestic abuse who are accessing or have accessed safe accommodation across London.

Sister Circle is a women-led charity with 45 years' experience of advancing health equity and justice for women from diverse communities. Rooted in our local communities, we work to ensure women and families receive compassionate, accessible and culturally informed support.

We are grounded in lived experience with the shared belief that every woman deserves to feel safe, heard and supported.

The Role

As the Project Manager, you will lead Sister Circle’s Healing Conversations Programme contribution to the SafeRoots DASA Partnership. The role has three deliverables: Providing trauma counselling, peer support for pregnancy/baby loss and birth trauma and our Women’s Conversation Cafe sessions, as part of a wider support offer through our SafeRoots Partnership (funded by MOPAC/DASA). 

We would love to hear from you if:

• you bring proven project management experience and a deep understanding of gender‑based violence and trauma recovery.  
• can contribute confidently and compassionately to our trauma‑informed and survivor‑centred practice.
• you will ensure women experiencing domestic abuse and other forms of trauma, are met with dignity, understanding and culturally attuned care throughout their healing journey whilst living in safe accommodations.

Key Competencies

Project and Performance Management: Proven ability to successfully project manage complex projects within time, budget, and quality specifications while meeting key performance indicators (KPIs).

Stakeholder Collaboration: Experience working with strategic partners, and internal colleagues to strengthen referral and support pathways. Ability to advocate for equitable healthcare in senior management settings.

Problem-Solving: Ability to identify and refine solutions that remove barriers to support for beneficiaries.

Analytical Thinking: Analysing current and new data generated from the programme, interpreting findings, and presenting reports within agreed timelines. Ability to use data insights to drive support improvements and demonstrate impact to stakeholders.

How to Apply

CV (maximum of 2 sides of A4) and Cover Letter (maximum 1 side A4).

Your covering letter will tell us why you would like this role, how your experience meets the role requirements and why you would like to join Sister Circle.

Applications without a covering letter and received after the deadline will not be considered.

Deadline: 18.03.2026 (Midday)

This post is open to female applicants only as this is deemed a Genuine Occupational Requirement (GOR) for this role under Schedule 9, Paragraph 1 of the Equality Act 2010.

• Location:  West Berkshire
• Annual Salary: £47,710.05 (inflationary uplift effective 1st April 2026)
• Hours per week: Full time (37.5 hours) 
• Required: Full UK driving licence and access to a car/vehicle. Level 5 in Health and Social Care 

Help lead the kind of support that helps people live life their way

At Affinity Trust, we support people with Learning Disabilities, Autism and related support needs to live the kind of lives most of us take for granted - ordinary, full, and led by choice. As an Operations Manager, you will be leading a team that is all about making that happen across our supported living services in West Berkshire.

How will I be effective?

You will show others what good support looks like, helping managers and teams grow their confidence and skills to do their best.

You will build relationships with families and stakeholders so that the people we support can achieve great outcomes in life. 

You will encourage teams to be creative, courageous, and practical in helping people live life their way. 

What will I do as an Operations Manager?

• You will ensure people are in receipt of amazing, safe, and consistent support which is always shaped around them.
• You will lead with heart, setting a clear example and creating a place where everyone feels respected and valued.
• You will bring people together to work in the same direction, making sure the people we support are truly at the centre of everything.
• You will help people have real choice and say in their lives. 
• You will maintain and manage an effective budget. 
• You will be responsible for enhancing and maintaining quality and compliance across all the locations under your management.
• You will be the Registered Manager for your locations and be part of the on-call rota .    This post reports into the Divisional Director. 

What do I need?

• You will have previous experience managing teams (managers) in supported living, ideally supporting adults with Learning Disabilities and Autism.
• You will have a clear understanding of the expectations set by our regulators, the CQC.
• You will need previous experience in managing and maintaining a budget.
• You will need a proven history in driving and maintaining KPIs, compliance, and quality.
• You are confident using tools like Word, Excel, and other everyday IT systems.
• You will need to work flexibly, as required and be prepared to frequently travel across the area.

This role is classed as a Hybrid role and so travel expenses will be calculated deducting your usual commute to the registered location, in this case our Newbury Office. For this role you are required live within 1 hour travel distance of the boundary of West Berkshire and the locations you will be registered to support.

As Helpline Care Navigator (HCN), you will act as the first point of contact for individuals, families and health professionals across the North and North East region.

You will deliver compassionate, person-centred support and clear, practical information via telephone and email, ensuring people affected by PSP & CBD feel heard, informed and supported at every stage of their journey. Alongside direct support, you will actively engage with health and social care professionals, neurology clinics and wider partners to strengthen local awareness of PSP & CBD and enhance referral pathways across the region.

This is a key role in maintaining continuity, quality and momentum within our Helpline service during a period of maternity leave and you will be reporting to the Helpline and Support Services Manager.

Hours of Work & Annual Leave

• 35 hours per week -  this may include working some unsociable hours, including evenings and weekends.
• 28 days plus bank holidays. Pro-rated for part time role.

The main office is in Milton Keynes, and we have a hybrid working policy with most staff spending one day a week in the office and the remainder working from home. There is flexibility in the arrangements that need to be agreed upon with the line manager.

Key Responsibilities

• To be ‘first point of call’ for people with PSP & CBD and their families living in North and Northeast region including, Greater Manchester, Merseyside, Lancashire, Cumbria, North Yorkshire, Tyne & Wear & Northumberland. Providing people with support and information over the phone and via email.
• To raise awareness of PSP & CBD across all health and social care disciplines in the region by engaging with HSCP’s and neurology clinics.
• To provide accurate information in all aspects of PSP & CBD in response to enquiries and signpost onto other organisations where appropriate.
• Ensure a maximum response to all helpline calls, emails and enquires.
• To keep clear and accurate records and statistics of enquires received and actions taken.
• To carry out a maximum number of proactive calls to people affected by PSP & CBD within the region as directed by the Helpline Manager.
• Develop and maintain the existing database of key health and social care professionals and regional services.
• Attend outreach events to build the profile of PSPA services amongst health and social care professionals.
• Work with the Director of Policy and Influencing to identify ways in which services and care can be improved for families affected by PSP & CBD in the region.
• To signpost to PSPA Support Groups and services.
• Liaise with external services to signpost to local support.
• Take an active part in the delivery and planning of information and support events, which may include the possibility of overnight stays and weekends.
• Liaise with the fundraising team to signpost to fundraising activities.
• Liaise with the Volunteer Coordinator to maintain and build volunteering in the region.
• To attend and contribute constructively to team and other meetings as required.
• To ensure the implementation of policies, procedures and quality standards as defined by PSPA.
• Contribute to the development of literature and articles for PSPA Matters.
• To undertake any other tasks, by agreement as required, in support of the work of PSPA.

The duties may be changed and/or varied to meet changing circumstances at the discretion of the CEO and Board of Trustees.

Person Specification

Essential Criteria:

• Experience in delivering helpline and/or information and support services
• Excellent listening and interpersonal skills, with the capacity to listen actively understanding different points of view
• Ability to keep accurate records
• Willingness to undertake training and continuing personal development
• Experience of and sensitivity to communicating with audiences from a range of backgrounds
• Strong IT skills, with experience in MS Office products and customer relationship management software
• Flexible and reliable attitude and the ability to self-organise and to work without direct supervision
• Good communication skills, both oral and written and excellent telephone manner
• Ability to manage difficulty questions, emotions and situations in a calm and confident way.

Desirable Criteria:

• Knowledge of PSP & CBD or other neurodegenerative diseases and/or experience of working in the NHS
• An understanding of Safeguarding and an ability to follow relevant policies and procedures
• Knowledge of healthcare or social care systems.

For more information about this role, please visit our website.

Benefits

• Pension Scheme
• Employment Assistance Programme

You will play a key role in leading the day–to–day delivery of the service, providing effective management and leadership to a team of Early Help support workers and Early Help Development Workers. As the Service Manager, you will be required to work in partnership with the Operational Manager to support the strategic development of the integrated service offer for children and families living in the West of Birmingham. You will be required to work closely with a wide range of stakeholders and actively engage in local and district meetings and with Birmingham Childrens Trust. As the Service Manager, you will be working as a part of a management team and be accountable for the quality standards in the service, building and sustaining professional relationships with all stakeholders.You will play a key role in leading the day–to–day delivery of the service, providing effective management and leadership to a team of Early Help support workers and Early Help Development Workers. As the Service Manager, you will be required to work in partnership with the Operational Manager to support the strategic development of the integrated service offer for children and families living in the West of Birmingham. You will be required to work closely with a wide range of stakeholders and actively engage in local and district meetings and with Birmingham Childrens Trust. As the Service Manager, you will be working as a part of a management team and be accountable for the quality standards in the service, building and sustaining professional relationships with all stakeholders. 

About us:

Princess Alice Hospice is a charity supporting people in life, death and grief. We’re dedicated to working closely with individuals, communities and organisations in the London Boroughs of Kingston and Richmond and large parts of Surrey, to ensure more people receive the support they need.

About the Hospice at Home team:

Is care at your core? It is at ours. Palliative and end of life is a time when care really matters. We support our clinical staff to be the difference in these precious days: with outstanding patient to carer ratios. With time to build valued relationships with your patients, their families and friends.

Our Hospice at Home service brings the skills and expertise of our highly trained and dedicated specialist team directly into our patient’s homes. This allows patients, their families, and carers access to the vital support they need at home, when time matters most.

About the role:

We are looking for two experienced and versatile Clinical Nurse Specialists with excellent communication and interpersonal skills to join our Hospice at Home team.

You will work autonomously within defined protocols to facilitate and provide high quality specialist nursing care to our patients.  You will act as a specialist resource for other health and social care professionals on issues relating to specialist palliative care, responding to their identified requirements and initiating research and audit.

About you:

You will be motivated, a flexible thinker, and able to adapt to new ways of providing care to reach more patients within the community. You’ll have excellent communication skills and enjoy working alongside a multidisciplinary team to assess the needs of patients, families, and carers.

A relevant degree is required, and experience in palliative care or oncology is essential.

As well as joining a caring organisation where you will be able to make a difference for our patients and their families, we have a range of great benefits which include:
 

• 27 days’ annual leave plus recognised public holidays - rising to 29 days after 5 years’ service and 33 days after 10 years’ service (pro rata for part time)
• educational and professional development opportunities (we have an on-site Education Team)
• monthly group reflections via Schwartz Rounds sessions
• free on-site parking
• tranquil Hospice grounds
• clinical supervision (regular and we ensure its protected time)
• an annual development day - protected time for you and your learning
• subsidised meals at our on-site restaurant
• Employee Assistance Programme
• access to the Blue Light Card discount scheme
• access to our Group Pension Scheme (with the option to continue your NHS Pension Scheme)
• in-house laundry of uniforms, plus excellent changing facilities (with showers, fresh towels, and hairdryers)
• wellbeing care - we provide a programme of activities, opportunities, and guidance to inspire and support our employees to live a healthy life, at home and at work.

If you are enthusiastic, personable and share our values and care about making a difference in the last years of someone’s life, we would love to hear from you!

For further information please contact the People Services Team, stating which vacancy you are applying for.

At Princess Alice Hospice we are passionate about creating an inclusive workplace that values diversity. We are fully committed to equality of opportunity and warmly welcome applications from individuals of all backgrounds, cultures, and lived experiences. We value the unique perspectives each person brings and strive to create a workplace where everyone feels respected and supported. We are an organisation where you can be you.

We are signed up to the Disability Confident scheme and we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy. 

Please visit our Privacy Notices section to understand and be aware of how we use the data you provide to us.

All of our vacancies except from retail are subject to a relevant DBS check.

Support Worker at Plus Services

Are you a positive, engaging and caring person that wants to make a real difference to the world?

Do you think the greatest gift you can give is to make other people’s lives better?

Do you believe that people living with Learning Disabilities and Autism should have happy fulfilling lives, with access to the Community and enjoy the same things the rest of us take for granted?

If you answered “Yes” to these 3 Questions then Plus has an amazing role for you!!!!!
 
Who are Plus Services?

Plus is one of the most respected Learning Disability and Autism Charities in London with a proud history stretching back more than 30 years.  We have an amazing team that is dedicated to supporting people to live their best possible lives and we have literally changed people’s worlds with the support we have provided.

Our Client Group is quite varied and during the recruitment process you would be specifically recruited to work with those that your personality, skills and experience would fit best with.  Some have really challenging behaviour, but unless you had the capability to best serve those people you would be assigned to a different group.  So, there is no need to worry about being out of your depth.

We also provide industry leading training and on-going support, so rest assured you will be ready for anything the job throws at you.  I cannot promise you it will be easy, but I can promise you it will be worth it.  And when you go home you will know you have made a massive difference and the world is a slightly better place as a result of your efforts.

Who are you?

You are a caring, compassionate and capable individual?  You could be either already working within Social Care or are thinking about joining the sector.  We recognise everyone, regardless of their personal history, talents, abilities and unique personal qualities

What does matter is you must care and you must want to enhance the lives of the people who we support and rely on us.

You will need to be comfortable spending large amounts of your day one-to-one with the Service Users, there is no leaping from client to client here with 15 minute blocks.  You will need to be happy supporting people to learn new skills and become independent.  And you will need to thrive on taking people out into the big wide world, expanding their horizons, bringing a smile to their faces and adding a spring in to their step.

To be considered for the role you will need to be able to:

•  Do your share of weekend shifts, sleep-ins, waking nights and bank holidays.
•  Be physically fit and able to move freely and physically and to support service users who may be physically dependent.
•  Have a supportive attitude and want to help individuals to maximise their lives.
•  You must be able to support people with Learning Disabilities who have different ways of expressing themselves
•  Be eligible to work in the UK
•  Must have a driving licence

In return we offer opportunities for professional development and real job satisfaction.  We can help you to develop your professional skills and knowledge and progress toward recognised qualifications such as Diploma in Adult & Social Care levels 3/4/5.

We are reviewing applications on a regular basis as part of our ongoing recruitment process and we are committed to ensuring all candidates are treated fairly 

Available positions: 
Full time Support Worker (38 Hrs per week) 
Locations: Lewisham, Southwark, Greenwich or Sutton
Pay: £27,367
Holidays: 28 days per Annum  

Part time Support Worker  
Locations: Lewisham, Southwark, Greenwich or Sutton
Pay: £27,367 pro-rata 
Holidays: 28 days per Annum (Pro Rata)

Bank Support Worker (zero hours contact)
Location: Lewisham, Southwark, Greenwich or Sutton
Salary:  £13.85 per hour.
Holidays: Based on hours accrued 

Our benefits package includes: 
• Pension contribution scheme
• Fully funded Learning and Development
• Company employee assistance programme service
•  Sleep in allowance

 

Responsible To: Head of Supporter Fundraising
Location: Hybrid between Butterfly Conservation’s Head Office and home
Salary: £28,148 - £31,500 depending on experience plus 8% company pension contribution
Duration: Full-time permanent post (37 hours per week)
 
Job Purpose:

• Responsible for the servicing and stewardship of Butterfly Conservation members to ensure we deliver the best possible member experience.
• Responsible for the processing and administration of donations and membership applications/renewals using our CRM database (Microsoft Dynamics 365) ensuring a high level of customer care and excellent retention of all our supporters to maximise potential income.
• Working with colleagues to ensure our members feel valued.

Specific Tasks:

• Act as a reliable first point of contact for Members, handling queries received by email, post and over the telephone efficiently and politely.
• Responsible for maintaining accurate member data within the database (Microsoft Dynamics 365) including accurate servicing and storage of all membership renewals, new joiners, lapsing/ reengagement and donation processing.
• Ensure all data is held and processed in accordance with BC’s Data Protection Policy and individual communication preferences.
• Responsible for ensuring the timely and smooth running of the membership welcome and renewal communications (email and post), liaising with contractors and keeping all letters and emails up to date and relevant.
• Responsible for the process to contact members who’s payments have end (sometimes referred to as lapsed) aiming to reengage and minimise attrition.
• Work with colleague to continue to develop the membership offering across all membership categories – student/young person, family, single, joint, benefactor and life memberships.
• Work closely with the Database Support Officer to ensure all database processes work effectively and accuracy of the data is always maintained. Investigate queries and raise issues where necessary, assuring a satisfactory outcome. Create and maintain guides on database process as appropriate.
• Oversee the preparation and distribution of regular reports on membership numbers to BC’s 32 Branches.
• Liaise with Branches on newsletter distribution – hard copy and email - including proofing content, obtaining print quotes and requesting data extracts to supply directly to our printer / mailing house.
• Build and maintain excellent relationships with relevant branch volunteers, including providing timely responses to queries and requests for additional information. Ensure Branches are kept up to date with all membership recruitment campaigns and changes to subscription rates etc via the quarterly Branch e-newsletter
• Contribute to the creation and distribution of branch emails including welcome and newsletter communications from branches to members.
• Maintain accurate records of total membership numbers (individual and household) through the database. Collate a monthly membership update for the Chief Executive and Director of Fundraising and Comms detailing new and leaving members and working with the Head of Supporter Fundraising to include an explanation of trends and anomalies.
• Assist with the accurate recording of income into the database, following BC processes in areas including cheque and cash handling.
• Work with the Finance Team on monthly reconciliation of income recorded on the CRM with finance software information (ensuring correct allocation of income etc).
• Assist with the preparation of the annual membership audit reconciliation to explain any discrepancies and payment exceptions for all membership categories and income
• Ensure sufficient stock requirements of all membership leaflets, welcome pack contents, membership incentives and any other literature required within allocated budget
• Distribution of membership application forms, promotional codes and resources to staff, Branches and the public as required.

 
General

• Monitor and evaluate key performance indicators and prepare information for the Head of Supporter Fundraising.
• Attend meetings and events as required.
• Promote BC’s values (Excellence, Passionate, Inspiring, Collaborative) ensuring they are adopted in all aspects of the role.
• Contribute to the development and implementation of BC’s overall Fundraising Strategy.
• Collaborate effectively with key teams across BC.
• Undertake any other reasonable duties as required and commensurate with the grade of post.
• Undertake all duties and responsibilities in compliance with the rules and regulations encompassing equal opportunities to help foster a diverse and inclusive workforce.
• Work in accordance with BC’s policies, procedures, and codes of conduct.
• Actively participate in on-going professional development activities.
• To be an ambassador for and to represent BC in various internal and external activities to ensure high profile recognition is given to Fundraising opportunities

 
Candidates must have the right to work and be resident in the UK.

We reserve the right to close the vacancy early before the advertised closing date and time.

Closing date: Sunday, 15 March 2026 at 23:59.
Interviews will be held on 24 March 2026
 
Butterfly Conservation is looking for a talented and committed Supporter Care professional to lead our membership care function. This is a pivotal role at the heart of the organisation, ensuring our members feel valued, listened to and connected to our mission. You’ll take the lead on membership administration, income recording and developing our membership offering, while championing excellent supporter experiences and strong, efficient processes.
 
You’ll enjoy building relationships with supporters and volunteers by phone and email, taking the time to understand what matters to them and responding with warmth, empathy and professionalism. Alongside you’ll bring accuracy, organisation and a proactive mindset, playing a key role in strengthening member retention and helping Butterfly Conservation grow.
 
REF-226 835

Care Support Worker – Help People Live Their Best Lives Every Day 

Do you love making a difference? Are you the kind of person who brings warmth, energy, and compassion wherever you go? As a Care Support Worker at Peabody, you’ll be a vital part of someone’s journey—helping them live independently, confidently, and joyfully.

Whether it’s supporting with daily routines, encouraging hobbies, or simply being a kind presence, you’ll help people feel safe, heard, and empowered. This is a role where your care truly counts—and where every day brings new opportunities to brighten someone’s life.

What You’ll Do

• Support people with personal care, health needs, and daily living tasks
• Help individuals express themselves and make choices that matter to them
• Encourage hobbies, interests, and community activities
• Build strong relationships with families, friends, and professionals
• Keep homes safe, clean, and comfortable
• Work flexibly across services—including evenings, weekends, and overnight shifts
• Maintain accurate records and contribute to reviews and team meetings
• Promote health, safety, and uphold quality standards

What You’ll Need

• A kind heart and a compassionate mindset
• A sense of humour and a resilient attitude
• Great communication skills and a team spirit
• Willingness to work flexibly, including unsociable hours
• Respect for diversity and individual needs
• Ability to maintain accurate records and meet deadlines
• A satisfactory DBS check
• Experience in care or support (voluntary or paid) – desirable but not essential
• Care Certificate or NVQ Level 2 in Health & Social Care – desirable but not essential

Why Join Us?

When you join Peabody, you’re joining a team guided by our values:
Be Kind, Do the Right Thing, Love New Ideas, Celebrate Diversity, Keep Our Promises, and Pull Together.
We believe in creating a workplace where everyone feels supported, included, and empowered.

What We Offer

• 25 days annual leave, plus bank holidays
• Two paid volunteering days each year
• Flexible benefits scheme and discount portal
• Life assurance at 4x your salary
• Up to 10% pension contribution
• Paid training and development opportunities
• Employee assistance programme
• Staff recognition schemes

Please Note: Peabody is unable to offer visa sponsorship

We are looking for female applicants only for this role as it is an all-women’s service. The Equality Act 2010, Schedule 9, Part 1, Paragraph 1 applies to this post.

Please Read Before Applying

This role follows a 24/7 working pattern, which includes overnight shifts, evenings, weekends, and bank holidays. You’ll need to be flexible and ready to support people when they need you most.

If this sounds like we are right for you and you’d love to be part of Peabody, we’d like to hear from you. Please apply now by submitting an anonymised CV and a short statement explaining why you’re the perfect fit for this role.

Closing date: 13th March 2026 at midnight.

Interviews will be ongoing and will take place no later than 23rd March 2026.

Carers Information and Support Worker  (After Care)  

22.5 hours per week

£17,996.42 per annum (£29,594 pro-rata)

 Carers Together Foundation is an organisation dedicated to improving Carers’ quality of life. We listen to Carers, give them a voice, provide information, practical and emotional support and promote Carers’ rights across the South Tees area.

 We are seeking an ‘After Care’ Information and Support Worker to provide information and support to carers whose caring roles are changing. The postholder will provide practical information and support to bereaved carers in a range of settings. The postholder will also coordinate and facilitate peer support activities for former carers including grief and loss support.

 To succeed in this role, applicants must have:

 ·Knowledge and experience of providing information and practical support to vulnerable people.  

· Experience of working with people who are experiencing issues relating to bereavement/loss.

· Experience of facilitating support groups and peer support activities.  

This role is based between our offices in Park View Medical Clinic, Middlesbrough and The Innovation Centre, Kirkleatham Business Park, Redcar. The postholder must be able to travel between these two sites, and to other locations in the community including the homes of clients.

 Closing date: Monday 6th April 2026 at 5.00pm  

 

Why choose us?

 We have some outstanding benefits to offer you, including:

· 30 days annual leave plus public/bank holidays (pro rata for part-time employees)

· Health and Wellbeing Support: Simplyhealth offering everyday healthcare cover that supports your wellbeing

· Commitment to work/life balance offering flexible working arrangements

· We are a carer friendly employer offering a range of support for working carers

· Free Parking at our premises

Carers Together is committed to being an equal opportunities employer.

An exciting opportunity has arisen within Pure Innovations in a pivotal role where you’ll help shape the future of our charity’s relationships and service growth, driving meaningful impact across Greater Manchester’s communities.The Relationship & Growth Manager will lead Pure’s business growth by successfully building strategic relationships with commissioners, funders and stakeholders, which will develop firm foundations for new business, transforming these into tangible new business ventures for Pure Innovations.

The role requires an understanding of the Greater Manchester health and social care landscape, including local authority commissioning teams, NHS Greater Manchester, Adult Social Care, VCFSE networks, and place based partnership structures.

The postholder will draw upon existing networks to expand Pure’s influence and identify opportunities, leading the bidding lifecycle, ensuring all submissions are accurately costed, high quality, and effectively project‑managed through to submission.

We’re seeking a well‑connected leader from the Greater Manchester health, social care, or VCFSE sector who can unlock opportunities, forge strong partnerships, and drive the growth of innovative, high‑impact services.

Responsibilities:

• Work across the organisation to ensure a proactive business growth vision.
• Lead on the delivery of new business by continually horizon scanning for opportunities, exploring tendering options and reviewing trend data.
• Develop relationships with Greater Manchester health, social care, statutory and VCFSE organisations to create business opportunities aligned with strategic priorities
• Use GMCA strategies and commissioning plans to Co-design responsive provision or develop viable business propositions.
• Represent Pure within Greater Manchester commissioning forums, VCSE networks and partnership groups.
• Produce and present outcome focused reports including a Business Growth Dashboard.
• Deliver innovative and creative outcomes supporting organisational growth.

This role is ideal for someone who:

• Has worked in a senior role within business development for a social care provider, supported employment service, NHS partnership team, or Greater Manchester VCFSE.
• Understands how to navigate adult social care commissioning, NHS community pathways, or specialist provision to generate business opportunities.
• Has a network that may include strategic commissioners within health, education social care and community organisation’s.
• Passion for improving outcomes for people with disabilities, learning differences, autism, long term health conditions, or those at risk of social isolation in Greater Manchester

Person Specification

Education and Qualification

Essential: GCSEs level 4+ in Maths & English.

Desirable: Qualification in business or project management.

Essential experience:

•Minimum 2 years business development experience within the Greater Manchester health, social care, VCSE, or supported employment ecosystem.

•Understanding of Greater Manchester devolution priorities and how they influence commissioning priorities, for local health and care agendas

•  Bid writing for health/social care contracts (£500,000+)

•Contract negotiation with local authorities/NHS partners

•  Social value commitments and ethical practices.

•  Excellent communication, negotiation and influencing skills.

•   Strategic thinking, analysis and project management.

Desirable experience:

• Minimum 2 years’ experience in a Senior business development role within the Greater Manchester health, social care, VCSE, or supported employment ecosystem.

• Existing relationships with commissioners, Greater Manchester Combined Authority,  local authorities, Integrated Care Systems (NHS GM), or social care providers.

• Co designing social impact models

Why Join us?

•Rewarding career pathways and progression opportunities with an award-winning organisation, which puts people first (not profits).

•Full Induction, training & Development programmes.

•Leadership development program recognised by Chartered Management Institute. 

•Flexible working hours (subject to the needs of the service).

•  22–30 days holiday after 5 years’ service (pro rata - part-time staff) + Bank Holidays.

•  Health Benefits including Simply Health cover, dental treatment plan cover or gym membership. (after completion of probationary period).

•Bonus birthday holiday after 5 years’ service.

•Company events and fun days out.

•Discount at Catering Outlets.

•  Employee Assistance Programme- 24-hour helpline for support and advice.

•Nest pension Scheme-salary sacrifice basis. Pure makes a scheme % contribution.

•Mental Health at work first aiders to offer guidance and Support when required.

•Refer a friend recruitment scheme.

Pure Innovations is an equal opportunity employer and a proud supporter of the Disability Confident scheme and the Armed Forces Covenant. If you have a disability or are a member of the armed forces community, please let us know, and you will be automatically invited to interview, provided you meet the essential criteria.

Additionally, please let us know if you require any reasonable adjustments or support with the recruitment process.

About We Care Home Improvements (WECHI) 

​WE Care Home Improvements (WECHI) is a well-established home improvement agency dedicated to helping older, disabled and vulnerable people live safely, independently and with dignity in their own homes. Working across Bristol, Bath & North East Somerset (B&NES) and Gloucestershire, we deliver vital minor adaptations, ramp installations and handy person services funded by commissioners as well as self-funded customers. Our colleagues know what a difference their work makes to the lives of local people. We live and breathe our organisational values, which guide our work from day to day. These are:

• We are experts
• We are resourceful
• We are caring
• We act with integrity

Purpose of the role

​The Business Analyst will play a key role in improving our organisational efficiency, strengthening our data and reporting infrastructure, and supporting the growth and sustainability of our services. Working across teams, the postholder will analyse and streamline processes, enhance data capture and reporting, and support the integration and improvement of our core systems (CRM, Finance, and operational tools). The role will help reduce manual analysis, free up staff time, improve insight and decision-making, and strengthen our ability to deliver high-quality services to the communities we support.

​As this is a 12-month fixed-term contract, the role is focused on delivering clear, sustainable outcomes. By the end of the contract, WECHI will have:

• A full set of documented business processes, including process maps, supporting notes, and clear user guides.
• Clear ownership of processes, with all staff understanding agreed ways of working and what is required of them.
• Core systems (CRM, Finance, and operational tools) effectively integrated, with minimal manual intervention or duplication.
• Appropriate data controls and validation checks in place, providing confidence in the accuracy and integrity of information.
• Automated dashboards, drawing directly from core systems, providing timely operational and financial insights.
• Reduced reliance on manual reporting and spreadsheet-based workarounds.
• Embedded processes and tools that are sustainable beyond the life of the contract.

Success at 12 months will mean the organisation is operating more efficiently, using reliable and accessible data to inform decision-making, and is better equipped to manage growth and demonstrate impact.

​​What you'll do 

• Define key data capture points across systems to enable consistent and accurate reporting.
• Develop and maintain reporting dashboards that provide operational, financial, and strategic insight.
• Improve data flow and integration between CRM and Finance systems to ensure completeness and accuracy of data and revenue capture.
• Provide timely and reliable data analysis to support decision-making at Executive and Board levels.
• Analyse internal and external data to identify service demand, emerging needs, and opportunities for growth.
• Review and map current business processes (particularly stock management, purchasing, invoicing, CRM and finance systems).
• Identify inefficiencies, duplication, and opportunities for automation or system enhancement.
• Develop and implement improved workflows and processes to increase efficiency and reduce manual work.
• Ensure improvements lead to a consistent and high-quality customer experience from first contact through to service delivery.
• Support the development of new services and income streams aligned with identified need.
• Produce data-driven recommendations to support business planning, sustainability, and income diversification.
• Upskill and support staff across teams in using data and systems effectively.
• Develop user guides, process documentation, and provide training to ensure sustainable adoption of new systems and processes.
• Build organisational confidence and capability in data-led decision making.

​​Who we're looking for

​​We are seeking someone who:

• Brings proven experience in business analysis and service improvement, with the ability to map, redesign and embed efficient processes across CRM, finance and operational systems.
•  Is highly analytical and confident working with data, able to build dashboards, strengthen data quality, and translate complex information into clear insight for senior decision-makers.
• Has hands-on experience improving system integration and reporting, reducing manual work and creating automated, reliable management information.
• Can deliver sustainable change within a 12-month timeframe, leaving behind documented processes, trained staff, and embedded tools that continue to add value beyond the life of the contract.

​Why join us?

​​Make a tangible difference in the lives of older and vulnerable people across our region.

• Be part of a collaborative, supportive and flexible work environment where your leadership truly matters.
• Help shape and grow an essential community service with real impact.
• Generous benefits and development opportunities.
• Work directly with senior leadership, influencing strategy and service innovation.

​​

Additional information

• ​​Full Job Description and Person Specification is attached below.
• To apply, please submit your CV and a supportive statement (not more than two pages) telling us why you are the right person for this role.
• ​Application deadline: Tuesday 24th March 2026 (5 pm)
• Please note: We reserve the right to close this advert early if sufficient suitable applications are received. Shortlisting will take place on a rolling basis, and early applications are strongly encouraged.
• Interviews: Week commencing 6 April.
• ​Disclaimer: We Care Home Improvements is unable to offer sponsorship or take over the sponsorship of employment visas at this time. All applicants must have the permanent right to work in the UK without restriction.

Care Support Worker – Help People Live Their Best Lives Every Day 

Do you love making a difference? Are you the kind of person who brings warmth, energy, and compassion wherever you go? As a Care Support Worker at Peabody, you’ll be a vital part of someone’s journey—helping them live independently, confidently, and joyfully.

Whether it’s supporting with daily routines, encouraging hobbies, or simply being a kind presence, you’ll help people feel safe, heard, and empowered. This is a role where your care truly counts—and where every day brings new opportunities to brighten someone’s life.

Charles Harper House is a supported housing service for people with learning disabilities and sensory impairments, such as visual or hearing loss. The scheme consists of eight self-contained flats, two on-site offices, a communal area, and a large garden. Staff in the service are trained in British Sign Language (BSL), so a willingness to gain this qualification is essential.

What You’ll Do

• Support people with personal care, health needs, and daily living tasks
• Help individuals express themselves and make choices that matter to them
• Encourage hobbies, interests, and community activities
• Build strong relationships with families, friends, and professionals
• Work flexibly across services—including evenings, weekends, and overnight shifts
• Maintain accurate records and contribute to reviews and team meetings
• Promote health, safety, and uphold quality standards

What You’ll Need

• A kind heart and a compassionate mindset
• A sense of humour and a resilient attitude
• Great communication skills and a team spirit
• Willingness to work flexibly, including unsociable hours
• Respect for diversity and individual needs
• Ability to maintain accurate records and meet deadlines
• A satisfactory DBS check
• Qualified in British Sign Language (Level 2 or above) – desirable but not essential
• Experience in care or support (voluntary or paid) – desirable but not essential
• Care Certificate or NVQ Level 2 in Health & Social Care – desirable but not essential

Why Join Us?

When you join Peabody, you’re joining a team guided by our values:
Be Kind, Do the Right Thing, Love New Ideas, Celebrate Diversity, Keep Our Promises, and Pull Together.
We believe in creating a workplace where everyone feels supported, included, and empowered.

What We Offer

• 25 days annual leave, plus bank holidays
• Two paid volunteering days each year
• Flexible benefits scheme and discount portal
• Life assurance at 4x your salary
• Up to 10% pension contribution
• Paid training and development opportunities
• Employee assistance programme
• Staff recognition schemes

Please Read Before Applying

• This role requires an enhanced DBS check.
• This role follows a 24/7 working pattern, which includes overnight shifts, weekends, and bank holidays. You’ll need to be flexible and ready to support people when they need you most.

If this sounds like we are right for you and you’d love to be part of Peabody, we’d like to hear from you. Please apply now by submitting an anonymised CV and a short statement explaining why you’re the perfect fit for this role.

Closing date: 13th March 2026 at midnight.

Interviews will be ongoing and will be no later than 27th March 2026. 

PLEASE NOTE: Peabody does not provide sponsorship as a licenced UK employer.

Corporate Partnership Officer
Alton, Hampshire
(flexible/remote but with weekly visits to our charity’s head office in Alton, Hampshire)
Up to 35 hours per week

Permanent
C.£30,000 depending on experience

About us

7.2 million people in the UK have chronic kidney disease (CKD), a diagnosis that can turn your world upside down.

For 50 years, Kidney Care UK has been at the forefront of supporting people with kidney disease. From our early days when we campaigned to introduce donor cards in the UK, we have worked hard to support and represent the interests of everyone affected by this lifelong condition. We continue to provide practical, emotional, and financial support for individuals and their families, while also working with healthcare professionals to improve care services and campaign for change.

Kidney disease can affect anyone and there is no cure. We are here for the young and the old, for those struggling to make ends meet, for families and loved ones. We fight tirelessly, giving our total support, to improve the lives of kidney patients and their families.

We’ve grown significantly over the past five years. But this is just the start – we want to grow our income significantly in the next three years. We have to – there are so many people who need us.

We’ve been making quite a splash recently – our ‘Cost of Staying Alive Report’ made the front cover of The Guardian last year, and the follow up ‘Left Out in the Cold’ report was recently featured on Sky News and in The Evening Standard. Our ‘Priced Out of Existence’ campaign was shown on the BBC 6 o’clock and 10 o’clock News and referenced by media across the UK. Our #BloodyAmazingKidneys campaign has reached more than 6 million people and 294,000 of those have taken our digital kidney health checker.

We’re building partnerships with leading companies across the UK, raising the profile of kidney disease and working with them to make sure that their customer service teams understand the needs of kidney patients throughout the country, working with them to make sure that kidney patients are top priority for their vulnerable customer teams. We’re working with global pharmaceutical companies developing world class patient information and advice. And we want to identify more companies in different sectors who are passionate about supporting people with kidney disease, which is why we are expanding our Corporate Partnerships team.

The charity is set to build on this success and aims to continue this growth, so that we can reach more kidney patients and their families, providing critical support at a time when it is needed now more than ever.   

About the role

The Corporate Partnerships Officer will play a key role in this growth, managing and securing new corporate partnerships with support from the Corporate Partnerships Manager. Our corporate partnership income has grown from zero in 2020 to c£2.3 million in 2025. It is a very exciting time to be joining the charity and our Fundraising team.

Primarily, you will be responsible for managing your own portfolio of corporate partnerships, growing strong relationships, delivering partnership activities, and proactively securing new corporate partnerships, including charity of the year relationships. You'll further support the Corporate Partnership Manager and Director of Fundraising, Marketing and Communications as needed with key activities within larger partnerships, developing a well rounded understanding of how Kidney Care UK works in partnership. 

You will also work closely with the Events, Marketing & Communications teams to promote and support all opportunities to drive corporate income growth ensuring strong collaboration.

Key duties will include;

• Managing relationships with key contacts,

• Delivering partnership activities such as renal unit visits or training presentations to key staff,

• Delivering informative annual reports,

• Proactively secure and onboard new partnerships within your target area. 

You will do this by stewarding the significant number of existing relationships and partnerships we already hold and maximising any opportunities that exist. Alongside this, you'll be working with the Corporate Partnership Manager to manage a personal goal of generating new partnerships through proactive engagement to and through our supporters, beneficiaries, networks, and contacts.

The right candidate will have a proven record of building strong and rewarding relationships, and confidence in managing and building these relationships autonomously. You will be a driven and enthusiastic fundraiser with experience of cultivating new relationships across a range of businesses and sectors and a willingness to learn and develop your skills. 

The role will adapt and develop with the individual and offers huge potential for personal and career development.

What we offer

Working at Kidney Care UK is incredibly rewarding and you will see the life-changing impact that the charity has on kidney patients and their family:

• Flexi-time – we are flexible about start and finish times, and flexible about your location.
• Annual and Christmas leave – we offer 25 days annual leave for full time employees plus bank holidays. We also close for three days between Christmas and New Year, and you don’t need to take this from your annual leave allowance.
• Pension – you’ll be eligible for and auto-enrolled into a pension scheme.
• Health cashback plan – ability to claim back a wide variety of routine medical treatments.
• Employee Assistance Programme – access to a wide variety of support including counselling, health resources and advice.
• Cycle2Work scheme
• Learning and development – you’ll be able to access the full benefits of our membership of Fundraising Everywhere and Charity Comms.