Care Management Jobs

Benefits: Pluxee employee benefits, generous 15 paid sick days and annual leave allowance of 33 days (inclusive of bank holidays, note the service is closed only on Christmas day, boxing day and new year's day), Employee Assistance Programme - with access to free counselling, legal advice etc. Work based pension contribution.

Work Pattern: Full time (Shift Work including some evening and Saturday with opportunities for overtime during peak periods).

Hours: 36 hours per week

Location: Based at HF Mencap (Within Hammersmith and Fulham and surrounding London Boroughs)

Staff are expected to support people with learning disabilities in the local community and across London as required.

Reports to: Manager

About HF Mencap

· Our Mission: To empower children and adults with learning disabilities and autism to get their voice heard, reach their potential and be included in their local community.

· Our Vision: We seek to promote the wellbeing and development of children and adults with learning disabilities and autism in all areas of their lives as well as supporting their families and carers.

Context
We are seeking a creative and challenge-driven individual passionate about making a positive impact. The ideal candidate can confidently make decisions under pressure.

Strong IT skills are essential for updating our rota system (BrightHR) and creating and reviewing risk assessments and support plans using Log My Care, while ensuring compliance with data protection laws.

Self-motivation and commitment to achieving optimal outcomes for those we support are crucial. You will collaborate with the Service Manager and MyLife Team to ensure high-quality support and compliance with health and safety standards. Your work should reflect HF Mencap’s values and focus on person-centred services.

All individuals accessing our services must receive support aligned with HF Mencap’s ethos and the best practices outlined in the Care Standards Act 2014.

Job Role Overview

Main purpose of the role

As a role model, you will demonstrate excellent support to individuals accessing our services. You will assist the Service Manager and Centre Supervisor in effectively teaching, supporting, and managing the support worker team. Your contribution will be vital in ensuring our services are well-led, safe, caring, effective, and responsive.

· Your role will involve leading in creating and updating relevant risk assessments, support plans, and Personal Emergency Evacuation Plans (PEEPs).

· You will work with the MyLife team to create community inclusion plans or help with goal setting for our clients.

· You will be open to learning how to make information accessible through Easy Read formatting where needed.

· We want you to nurture and inspire individuals who join HF Mencap, contributing to the development of a skilled staff team that provides exceptional support services across the sector.

· Additionally, you will work with the team to gather feedback from our stakeholders—including people accessing our services, families, carers, and social workers—to help shape and improve service delivery.

· You will be required to adhere to both internal and external standards set by our funders and the Local Authority.

· While you have core responsibilities within this role, it is expected that you will adapt to meet the needs of the service. This may include undertaking support worker duties when necessary to maintain appropriate staffing levels.

· Your tasks may include providing personal care and supporting individuals with various disabilities as they participate in different activities offered at our Centre, as well as helping them access local community facilities.

Core Responsibilities

Induction and Onboarding:

- Deliver thorough induction sessions for new recruits to ensure a smooth onboarding process, familiarising them with organisational policies, procedures, and expectations. This may include demonstrating best practices during their two-week shadowing period.

Responsive and Person-Centred Care:

- Carry out your work in a responsive, inclusive, and person-centred manner.

Centre Supervision:

- Cover for the centre supervisor as required to maintain the smooth daily operation of the Support Service.

Probation and Staff Supervision:

- Monitor upcoming probation review dates and notify the manager accordingly. Conduct supervision and review meetings with support staff, setting clear targets and evaluating progress toward achieving them.  

Reflective Practice:

- Lead support staff in using reflective practice to enhance their learning and development.

Rota Management:

- Update the rota using relevant systems to provide coverage for the MyLife Centre manager as needed.

Data Protection:

- Handle private and sensitive information by following the correct data protection protocols.

Standards of Care:

- Ensure you and your support staff offer the highest standards of care and support to each person accessing our services.

Documentation:

- Ensure all documentation related to an individual’s needs and choices is current, comprehensive, represents the views of the person and their family, and is used daily to inform practice.

Community Engagement:

- Ensure you and your staff assist and encourage individuals to engage in community life, develop and maintain relationships, explore leisure options, learn life skills, and express themselves.

Risk Assessments:

- Complete and document risk assessments as needed.

Health and Well-Being:

- Promote the health, safety, and well-being of the individuals we support while respecting their personal choices and empowering positive risk-taking.

Collaborative Culture:

- Develop a collaborative working culture that benefits the individuals we support.

IT Utilisation:

- Make full use of IT systems and support staff in maximising their use in their roles.

On-Call Phone Management:

-You will be jointly responsible for managing the on-call phone, used within the centre and held by supervisors to address inquiries from parents and staff. This responsibility is shared with another supervisor and includes maintaining the phone during out-of-hours periods. The on-call phone remains active 7 days a week, and you will ensure timely and appropriate responses to calls during your designated shifts.

Confidentiality:

- Always maintain confidentiality. 

Community Involvement:

- Recognise the importance of community involvement for the individuals you support. Actively promote their participation in the local community by organising and scheduling engaging community outings.

Flexibility:

- Work flexibly to respond to the needs and wishes of the individuals you support, which may include completing on-call duties and being away from home as required.

 Safeguarding:

- Protect the individuals being supported from abuse and poor practice by undertaking Safeguarding Adults Training to understand how, when, and to whom to report concerns. 

Personal Care:

- Support individuals with personal care requirements, including supporting them with toileting needs, the use of hoists, and PEG feeding (training will be provided).

Flexible Responsibilities:

- Understand that the nature of the work involves unpredictable and varied responsibilities. All employees are expected to work flexibly to cover tasks not specifically outlined in their job description.

Client Referrals:

- Take the lead on referring new clients and collaborate with families, carers, and social workers as needed, particularly in the Service Manager's absence.

Qualifications/Skills/Experience

Education and Qualifications/ Experience/ Skill Requirements Knowledge Requirements

Must-Have Qualifications and Skills

· Hold a Level 3 Diploma in Adult Care or equivalent.

· Willingness to work towards a Diploma in Health and Social Care Level 4 while in post.

· Hold a minimum of 2 years' experience as a supervisor.

· Proven experience in clear and effective communication.

· Knowledge and experience of managing workplace conflict through effective communication before escalation to senior management.

· Experience in monitoring and maintaining accurate and up-to-date records (both electronic and paper).

· Proficiency in Microsoft Office (Word), Publisher, Email etc.

· Ability to work independently as well as collaboratively within a team.

· Commitment to personal development and the development of others.

· Qualities such as sensitivity, patience, and trustworthiness.

· Experience in conducting risk assessments.

· A commitment to providing exceptional services to individuals with learning disabilities.

· A desire to support individuals in leading independent lives.

· Commitment to implementing equal opportunities.

· Ability to work effectively under pressure.

· A strong character to handle challenging situations professionally and constructively.

Nice-to-Have Qualifications and Skills

· Experience within the social care sector and working with people who have learning disabilities and or autism.

· Understanding of health and safety issues.

·  Knowledge of food hygiene and personal hygiene practices.

· Experience in driving culture change within teams.

Our Welfare Officers provide direct and impactful welfare support to RAF personnel and their immediate family. As a trusted and confidential source of support, you will assist our service users with challenges they are facing, from mental ill-health, difficult relationships, domestic abuse, financial and cost-of-living concerns, resettlement, housing, childcare, equality issues, bereavement, military discharge or deployment and many more - no day will be the same, as such this is a great opportunity to develop your knowledge and skills within the Welfare sector.

Our intervention is provided with consent on a non-statutory basis, and you will work with and engage our service users to develop appropriate interventions for individual outcomes.

Our service is transitioning to become more accessible and inclusive, digital technology plays a key role in this, as such you will use digital technologies to complement and enhance processes and service user experience.

You will play an active role within the community, promoting the service through the delivery of presentations and representing the service at public engagement events. You will also work closely with RAF welfare teams, local authorities, health, education, civilian agencies, charities and other military organisations to ensure the best outcome for the service user.

About the Team

2025 marks 35 years since SSAFA began delivering an independent non-statutory, and confidential service, for the Royal Air Force community across the UK, and this is an exciting time to be joining as we were recently successful in our bid to continue delivering this service.

We are transforming our ways of working to be innovative, to ensure our service is even more inclusive and accessible to meet the needs of a modern RAF.

We are a hard-working team from diverse professional backgrounds.  Although we all have our own area of responsibility, we support each other in delivering the best possible service to our military community.

Find out more about the 35 year history of the Service Personal Support & Social Work Service.

About you

To thrive in this role you will have relevant experience of supporting adults, families and children/young people. You will be able to take a flexible and creative approach to problem solving. You will have excellent communication skills and be able to deliver presentations with confidence.

You will have used Microsoft Office 365 to a high standard. It is important that you have experience of planning and managing your own workload, with minimal supervision.

It would be advantageous if you have experience of carrying out assessments, preparing plans, monitoring and reviewing outcomes.

There will be some travel required and therefore you will need to be able to drive and have access to your own car.

About SSAFA 

SSAFA, the Armed Forces charity is a trusted source of support for serving personnel, veterans and their families in their time of need. In 20232 our trained teams of volunteers and employees helped more than 53,000 people, including veterans, serving personnel (regulars and reserves) and their families.

SSAFA understands that behind every uniform is a person. And we are here for that person and their family, any time they need us and in any way, they need us.

Diversity and Inclusion at SSAFA 

SSAFA exists to support a diverse range of beneficiaries within the armed forces community, and we believe diversity within our teams is key to ensuring we can deliver our services effectively. We thrive on differences and believe it is critical to our success as a worldwide charity. SSAFA is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business. 

SSAFA is committed to using the Disclosure & Barring Service to ensure we, as an employer, safeguard those we serve.

Closing date: Midnight on 02 February 2025. SSAFA reserves the right to close the vacancy early if we receive a high volume of suitable applications. 

Interviews: 

• Initial virtual interview – 13 February 2025
• Face-to-face interview – 17 February 2025 at RAF Honington

Use your leadership skills to help us be a beacon of what social care, life with learning disabilities, and a more human society can be.

About Us

L’Arche is a worldwide federation of people, with and without learning disabilities, working together for a world where all belong. We believe that people with learning disabilities have much to teach us and contribute to the world.

In the UK there are 11 Communities where 300 adults with learning disabilities and 700 staff and volunteers create vibrant places of welcome, belonging and celebration. L’Arche Communities are incubators for a model of change: mutual relationships lived across differences like disability, ethnicity, and faith traditions and a mutual mission to be a beacon of what social care, life with learning disabilities and a more human society can be.  

Within the context of shared life together, each of our Communities also offers high quality, person-centred support for our members with learning disabilities enabling them to lead fulfilling and empowered lives.

Context

Over the last decade L’Arche has transformed from a network of local Communities with a largely volunteer workforce to a unified and professional organisation. We have built a cohesive national entity, with governance and management centred in a talented National Leadership with oversight from a committed and supportive National Board. As a result, we have weathered covid, the cost of living crisis and the quality of our care and support is better than ever before.

The Role

We now seek a leader who can help realise the L’Arche 2030 plan for brilliant care, beautiful community and effective organisation. This will involve enabling and empowering the excellent National Leadership Team, strengthening and developing rigour in our commercial model, and translating our 2030 plan into a well-sequenced and well-resourced set of initiatives.

The Person

It will require a commercially savvy leader of integrity, conviction and empathy. You will ideally bring some knowledge of social care and have outstanding strategic and communication qualities. And you will be thirsty for our mission and values as the role will ask more of you and change you more than any other role you have encountered.

If this sounds like you, we would love to hear from you. For more details please see the job pack attached. Applications to be received by 18th February. 

Operations Manager

We are seeking an experienced Operations Manager with knowledge and expertise in the Safeguarding of vulnerable people.

Position: Operations Manager

Location: Harrow

Hours: Full-time, Monday to Friday 9am to 5pm

Salary: £40k negotiable

Contract: Permanent

Benefits: 3% pension, 26 days holiday per year plus Bank Holidays, free parking, hybrid working, Employee assistance programme, great public transport links

Closing Date: 13th February 2025

The Role

You will be operationally responsible for the effective, efficient and safe management of the Carers centre and activities. This includes the management of staff, buildings, projects and systems ensuring the mission of the charity (i.e. supporting unpaid carers) is fulfilled.

Key responsibilities include:

• Deputising for the CEO

• Managing and mentoring the team of Project Managers 

• Ensuring the recruitment, training and personal development processes are correctly adhered to 

• Providing support and advice with regards to HR matters within the organisation

• Co-ordinating the set-up of new projects and services 

• Writing and contributing to new funding applications 

• Monitoring and evaluating outcomes in line with contracts & KPIs 

• Monthly audit and review of our quality management system ISO9001 2015 

• Carrying out audits and tracking of policy, procedure essential for the organisation 

• Liaising with others on contracts and consortium-based projects 

• Overseeing the recruitment and management of volunteers 

• Maintaining health & safety in the workplace in line with legal responsibilities 

• Maintaining facilities and premises in good working order and a high-quality state

About You

You will be an experienced leader with the ability to manage and develop a team of people. With natural empathy and compassion, you will have a high level of emotional intelligence and a positive and a solution focussed working style.

You will have:

• Knowledge and expertise in the Safeguarding of vulnerable people 

• Experience of effective management of budgets 

• Excellent communication and interpersonal skills

• Creativity in achieving results with limited resources 

• Ability to use, analyse and improve organisational procedures including those using IT systems 

• Ability to interpret basic data and write coherent, concise reports 

• Excellent self-administration skills and understanding the necessity of monitoring procedures

About the Organisation

Join a growing charity supporting and empowering unpaid carers across Harrow, with an annual turnover of £2M. The mission is to improve the quality of life for unpaid carers by providing essential support, guidance, and resources. By working collaboratively with local and national partners, the team ensures carers receive the recognition and support they deserve.

You may also have experience in areas such as Operations Manager, Care Operations Manager, Care Manager, Vulnerable Adults, Social Care, Deputy Operations Manager, Operations Lead, Operations Support, Operations Officer, Operational Manager, HR Manager, HR and Operations Manager, Finance and Operations Manager.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

As a Carers Hospital Support Co-Ordinator, you will play a pivotal role in identifying and supporting carers who’s relative, friend or neighbour is in hospital or receiving treatment at the Homerton Hospital. You will be responsible for coordinating vital services, offering guidance, and creating a supportive environment to help carers cope with the challenges they may face whilst their cared-for is in hospital. 

Responsibilities: 

• Identification and Support: Proactively identify carers of patients admitted to the Homerton Hospital in Hackney, and provide them with tailored support, ensuring their well-being is prioritised. 

• Information and Guidance: Offer information about available hospital resources, support services, and community networks to assist carers effectively. 

• Communication Liaison: Facilitate communication between clinical staff and carers, ensuring they are kept informed about the patient's condition, treatment plan, and discharge process. 

• Emotional Support: Provide compassionate emotional support to carers, listening to their concerns and offering a caring presence during difficult times. 

• Training and Education: Organise workshops and peer support groups to equip carers with essential skills for their caregiving role. 

• Advocacy: Advocate for carers' needs and rights within the hospital setting, ensuring their voices are heard and respected. 

Mind BLMK works across our communities to support positive mental health and wellbeing. Working closely with a range of partners, we offer a number of activities from our wellbeing centres and local venues to make a difference to the mental health and wellbeing of people in Bedfordshire, Luton and Milton Keynes, and our aim is to make sure that no-one has to face a mental health problem alone.

Crisis Cafe Manager
Post no: 628
Working base: Milton Keynes
Contract type: Permanent
Hours: 35.25 hours per week
Work Pattern: 5 days/evenings flexible across Monday to Sunday
Salary: £28,500 per annum, FTE (£27,152.03 actual salary for 35.25 hours p/w)

Could you coordinate and ensure the effective and safe delivery of a crisis café, working with the leading a team of support workers and volunteers to support people in Milton Keynes at time of crisis?

About our Crisis Cafés

Our Crisis Cafes offer a safe, welcoming and non-judgmental environment outside of normal working hours for those who feel in mental distress or crisis.

About the Role

Our Crisis Café Manager role in Milton Keynes involves coordinating and ensuring the effective and safe delivery of services in order to support the people of Milton Keynes. This will involve working with service users in a preventative way, deescalating crisis and leading a team of Crisis Recovery Workers & volunteers. The role will be part of a team made up of other managers within the Crisis Alternative Service.

Service Delivery

• Operate a service and ensure outcomes which supports individuals to deescalate crisis and develop strategies for recovery and increased wellbeing, in line with Mind BLMKs vision and values as well as contract requirements.
• Assessing need and suitability for the service in line with the access to services process, and undertaking 1:1s.
• To manage a relationship with the mental health trust which ensures effectiveness of the crisis pathways for those who need further support.
• Work with the Crisis Cafe management to ensure regular involvement of service users, volunteers and staff on local service delivery, organisational matters and wider mental health and crisis care strategies
• Maintain an effective workforce for the service in line with Mind BLMK’s HR policies, procedures and guidance (recruitment, line management, workload planning, support and development of crisis workers, peer support workers and volunteers).
• Hold responsibility for health and safety, data collection and cash handling in line with Mind BLMK’s policies, procedures and guidance.

Entitlements/benefits:

• 25 days (pro rata) Annual Leave plus Bank Holidays (pro rata)
• Auto-enrolment NEST pension scheme (employer contributes 3%, employee contributes 5%)
• Health Plan with a wide variety of benefits
• Discounts available through Blue Light Card & Tickets for Good
• In-house and external Learning and Development as appropriate for the role.
• Flexible Working On request (in line with Mind BLMK policy on Right to Request Flexible Working)

If you have a passion for working in mental health and possess the required skills, we would love to hear from you.

Closedown: 5pm on 29 January 2025
Please note: We reserve the right to close this advert early if enough suitable applicants apply
Start date: ASAP

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

Mind BLMK has been committed to the Mindful Employer charter and the Disability Confident Employer Scheme since 2008.

Please note: Mind BLMK follows Safer Recruitment practices and we are committed to safeguarding and promoting the welfare of children and vulnerable adults. Therefore all our roles are subject to an enhanced Disclosure and Barring Service (DBS) check.

No agencies please.

Role: Children and Young People’s Manager 

Contract: Permanent 

Location: Hybrid: WECIL office (Vassall Centre), with regular travel around Bristol and the surrounding areas. 

Salary: £34,284 - £39,836 per annum (starting at the beginning of the scale). 

Hours: 37.5 hours per week (full-time). We will accept applications for part-time working, or job share arrangements.  If you are applying on this basis, please state so in your application. 

Why Join Us?  

Do you have a passion for working with Disabled children and young people? 

WECIL are recruiting for a Children and Young People’s Manager to oversee the operational delivery of the Children and Young People’s Services and work as part of WECIL’s Management Team. They will also be responsible for running the Listening Partnership, our Disabled Youth Participation Forum.

The ideal candidate will be confident in managing a variety of different projects and people and have a strong understanding of the barriers that face Disabled children, young people, and their families, as well as a passionate commitment to the principles of Disability Equality and ensuring services promote the rights, independence, and flourishing of Disabled children and young people. 

The deadline for application is midday on 28th January 2025. 

Interviews are expected to take place on 10th February 2025 but this is subject to change. 

WECIL is committed to the safeguarding and welfare of children and young people and adults with care needs and expects its staff and volunteers to share this commitment.

This role will be subject to an enhanced DBS check. 

WECIL particularly encourages applications from under-represented groups (e.g. Disabled people, people from black and minority ethnic groups, LGBTQ+ people). 

WECIL is proud to be a Disabled People’s Organisation (DPO), led by and for Disabled people. We actively encourage applications from Disabled people, recognising that the lived experience they bring is invaluable in understanding and addressing the needs and aspirations of our community. 

As a Disability Confident Leader, we guarantee an interview to all Disabled applicants who meet the essential criteria for this position. We are committed to providing reasonable adjustments throughout the recruitment process and in employment to ensure equality of opportunity. 

About Richmond Borough Mind and the Service:

Richmond Borough Mind (RB Mind) is a leading mental health charity committed to supporting the mental wellbeing of our community. One of our key services offers support for unpaid carers – individuals providing emotional, practical, and moral support to loved ones experiencing mental health challenges.

Our Carers in Mind service provides advice, emotional support, friendship, and workshops for unpaid carers. We create safe spaces for carers to connect, share experiences, and receive support for their own wellbeing. Through peer support, we empower carers to prioritise their own health while continuing their vital roles.
 

Role Purpose:

The Carers in Mind Service Lead will lead and deliver our peer support service for unpaid carers, offering emotional and practical support, coordinating events, and developing community partnerships. They will also supervise a small team of peer support workers while managing a caseload of carers requiring one-to-one and group support.

The role focuses on:

 •  Supporting unpaid carers with advice, emotional support, and peer group connections

 •  Empowering carers to manage their own wellbeing while caring for others

 •  Developing and maintaining relationships with local NHS services, charities, and community groups to ensure joined-up care

 •  Promoting best practices in carer support and mental health recovery

Key Responsibilities:

Service Coordination and Delivery:

 •  Oversee the day-to-day running of the Carers Peer Support Service

 •  Provide one-to-one support and facilitate peer support groups for carers

 •  Manage referrals and caseloads, including supporting those with complex needs

 •  Ensure carers receive timely and appropriate support and signposting

Team Leadership and Development:

 •  Provide supervision, guidance, and training for Peer Support Workers

 •  Coordinate with external partners and community organisations to strengthen the network of support

 •  Work with the NHS (SWLSTG) and voluntary partners to promote collaborative working

Service Development and Impact Measurement:

 •  Monitor and evaluate the effectiveness of the service

 •  Report on outcomes and suggest improvements based on feedback and data

 •  Assist in strategic planning to enhance services for carers across the borough

Advocacy and Inclusion:

 •  Encourage carers to engage in local mental health developments and advocate for their needs

 •  Promote the Triangle of Care framework to ensure carers, service users, and professionals work collaboratively

 •  Develop outreach materials and workshops to educate and empower carers

Person Specification:

Essential:

 •  Lived experience as an unpaid carer or experience working in a mental health or carer support role

 •  Experience leading or supervising staff or volunteers

 •  Strong understanding of mental health challenges and their impact on families and carers

 •  Excellent interpersonal skills with the ability to build relationships and engage diverse communities

 •  Confident in providing emotional support, advice, and group facilitation

 •  Strong administrative and organisational skills with competence in IT systems including email, Microsoft Office, and case management tools

 •  Ability to work independently and as part of a multi-agency team

Desirable:

 •  Familiarity with the Triangle of Care framework or similar carer involvement models

 •  Experience delivering training or community workshops

 •  Knowledge of Richmond’s local community support services and mental health landscape

Benefits of Working with RB Mind:

 •  Generous annual leave: 25 days plus bank holidays (increasing with service)

 •  Pension scheme

 •  Employee Assistance Programme: Including free counselling and wellbeing resources

 •  Training and personal development opportunities

 •  Supportive, values-driven work culture focused on mental health and community wellbeing

How to Apply:

If you’re passionate about supporting carers and making a difference in the community, we’d love to hear from you. To apply, please submit your CV and a cover letter outlining how your skills and experience match the requirements of this role.

About Richmond Borough Mind and the Service:

Richmond Borough Mind (RB Mind) is a mental health charity dedicated to supporting the wellbeing of the local community. Our Peer Support Service in partnership with the NHS South West London and St George’s Trust provides emotional support, guidance, and community connections for unpaid carers supporting loved ones with mental health challenges.

This role is part of the Community Mental Health Transformation Programme (CMHTP), an initiative designed to improve support for those with severe and enduring mental health conditions by integrating care across the NHS, community services, and the voluntary sector.

Role Purpose:

The Carers Senior Peer Support Worker will coordinate and deliver peer support services for unpaid carers across Richmond. This includes leading a small team, providing direct support, facilitating peer groups, and collaborating with local partners to ensure carers receive holistic, high-quality support.

Drawing on their own lived experience as a carer or supporting mental health recovery, the post-holder will offer guidance, share best practices, and ensure carers feel empowered and supported in their wellbeing journey.

Key Responsibilities:

Service Leadership and Coordination:

 •  Lead the Carers Peer Support Service, ensuring effective day-to-day operations.

 •  Manage and supervise Peer Support Workers, providing regular guidance and reflective practice.

 •  Oversee referrals, allocating cases appropriately and taking on complex cases where extended support is required.

 •  Ensure the service meets key performance indicators and reporting requirements.

 •  Develop creative, evidence-based approaches to supporting carers and improving wellbeing.

Carer Support and Delivery:

 •  Provide direct one-to-one and group support for unpaid carers.

 •  Deliver emotional support, information, and guidance, encouraging carer wellbeing and self-advocacy.

 •  Promote access to carer assessments and opportunities for breaks from caring.

 •  Facilitate peer support groups and training sessions co-produced with carers.

 •  Identify risks, safeguarding concerns, and manage them effectively in line with policy.

Collaboration and Partnership Working:

 •  Build partnerships with local NHS, community, and voluntary organisations.

 •  Work closely with South West London & St George’s NHS Trust (SWLSTG) to improve carer inclusion in service delivery.

 •  Support the implementation of the Triangle of Care approach to strengthen collaboration between carers, professionals, and service users.

 •  Represent the service in multi-agency meetings, ensuring appropriate referrals and advocacy for carers’ needs.

Person Specification:

Essential:

 •  Lived experience as an unpaid carer or experience supporting individuals with mental health challenges.

 •  Experience providing direct emotional support and facilitating groups for vulnerable adults.

 •  Supervisory or team leadership experience.

 •  Knowledge of mental health issues, carer rights, and safeguarding practices.

 •  Strong interpersonal and communication skills, including the ability to engage with diverse communities.

 •  Ability to work independently, manage a caseload, and meet service delivery targets.

 •  Proficiency in IT systems, including email, Microsoft Office, and case management databases.

Desirable:

 •  Experience working with families or carers in complex situations.

 •  Familiarity with the Triangle of Care framework.

 •  Knowledge of public and voluntary sector services in Richmond.

Benefits of Working with RB Mind:

 •  Annual Leave: 25 days plus bank holidays (pro rata), increasing with service

 •  Pension: Contributory pension scheme

 •  Wellbeing Support: Employee Assistance Programme (EAP) including free counselling sessions

 •  Professional Development: Training and career growth opportunities

 •  Additional: Supportive team culture, optional paid on-call shifts, staff away days, and socials

How to Apply:

If you’re passionate about supporting carers and making a difference in your community, we’d love to hear from you. Please submit your CV and a cover letter explaining how your skills and experience align with the role.

We're seeking a skilled and dedicated individual to join our team as a Service Manager for a service working with 16 plus children and care leavers. In this role, you will play a vital role in providing effective leadership to an integrated and multi-functional team providing an assessment, support and move on to the young people we accommodate.

Your mission: to motivate and develop the staff team to consistently deliver a high quality and needs led responsive service to young people. Through this the overarching goal is to empower young people through the care system and in the development of lifelong tools they need to lead fulfilling lives outside the confines of traditional services. 

About the Role:

As the Service Manager, you will report to a Regional Service Manager and will be working closely to ensure the services meet our business objectives. You will actively direct the team in their day-to-day work to ensure your young people’s needs are at the centre of the support process and the support provided is personalised and of a high quality. 

You will be working within a strengths and recovery framework embedded within a trauma informed approach to meet the varying needs of young people experiencing a multitude of varying needs including offending behaviour and complex mental health. You will have responsibility of housing management and will work within the management team and internal SHP Central teams to ensure the service are delivered to the highest standard. 

About you:

• Experience managing staff working across multiple sites. 

• Experience managing accommodation based services with a variety of tenure and a knowledge of housing management and health and safety. 

• Your toolkit includes a track record in building positive stakeholder relationships and community networks. 

• Your approach is creative, analytical, trauma-informed and rooted in a strengths and recovery model. 

• You can creatively inspire opportunities for our young people to thrive and staff to develop to their highest potential. 

• A non-judgmental approach to working with complex needs young people and to promote a strengths-based approach and an understanding of and commitment to Equality, Diversity, and Inclusion. 

• Strong team-working and interpersonal skills, maintaining a collaborative approach to delivering service objectives across work specialisms. 

About SHP:

We offer you more than a job; we offer you a chance to be part of a compassionate, driven team that's committed to making a real difference in people's lives. You'll have the opportunity to lead, co-create, and inspire change while enjoying a collaborative, growth-oriented environment. 

Join us in creating a brighter, more hopeful future for young people in need. Apply now to become a pivotal part of our dynamic Management Team. Together, we'll transform lives and build a stronger community. 

Important Info:

Closing Date: Sunday 9th February at midnight 

Interview Date: Friday 21st January at SHP Head Office 

This post will require an Enhanced DBS check to be processed (by SHP) for the successful applicant.

Warwickshire Community and Voluntary Action

is recruiting

ICS VCFSE Collaborative Programme Manager

(Coventry & Warwickshire)

£43,775 – pro rata

30 hours per week

Permanent subject to funding

Hybrid/Office (Leamington Spa) with regular travel

across Coventry and Warwickshire

Are you passionate about driving positive change within the Voluntary, Community, Faith and Social Enterprise Sector (VCFSE)? Do you thrive in collaborative environments and enjoy bringing strategy to life? Are you passionate about reducing health inequality and health prevention?

We are seeking a motivated, dynamic individual with strong project and programme management experience to join our team. As the ICS VCFSE Collaborative Programme Manager, you will work across Coventry and Warwickshire, supporting and coordinating equitable initiatives and collaborations aimed at embedding the VCSE into the Integrated Care System as both a community conduit and provider (ICS).

The Key Responsibility for this role includes the delivery of the VCFSE Reference Group's work plan, driving initiatives to integrate the ICS by working closely with the VCFSE and wider ICS partners to deliver the ICS Community Strategy.

This role provides the opportunity to make a significant impact to reduce health inequality within the VCSE sector and work in a dynamic and collaborative environment with ICS partners and the wider sector.

Competitive salary and benefits package.

If you think you fit the brief for this exciting role, please view the job opportunity on our website and submit your CV & covering letter which evidences your ability to meet the requirement of the role.

No agencies please

WCAVA is an equal opportunities employer -

‘Putting Equality, Diversity and Inclusion into Practice’

Closing Date: Wednesday 29th January at 09:00am

We are seeking an experienced and dedicated CEO to lead the organisation to further growth, with the knowledge to help us build the right processes and structure as that growth is realised.  As a charity that has been serving the local area for nearly 40 years, we recognise how important maintaining a positive reputation is, and how building relationships with local businesses can support us.  Building those relationships and securing additional funding streams is a key part of this role.

Our service users are incredibly important to us, and it is essential the voices of our parents, children, and young adults are heard and incorporated into all aspects of planning, and that you advocate for them when working with local agencies and other partners.  With this in mind, the understanding of the difficulties faced by disabled people that comes with lived experience is highly desirable for the role.  Experience in children’s, family, or health services is also desirable.

Our Board of Trustees collectively have extensive experience in senior leadership, finance, marketing, and family health, and they will support you in your role.  The amazing staff at Umbrella are enthusiastic and repeatedly go above and beyond to deliver the best service possible.

Do you believe everyone should have a place to call home and the chance to lead a fulfilling life? Do you have the commitment, enthusiasm and resilience needed, to work with some of the most vulnerable people in our communities? If the answer is yes, this could be the role for you.

About the role:

SHP (Single Homeless Project) is one of London’s leading homelessness prevention charities and a dynamic and growing organisation changing 10,000 lives every year across London - from supporting people in crisis, to helping them take the final steps towards independence and employment.

We are seeking an experienced and a highly motivated staff member for our Complex Needs Accommodation Service. This Project is a 15 bed mixed gender supported accommodation based in Islington. The role will require you to work alongside the Regional Services Manager, to provide a high level of support to these clients.

You will be in a specialist role designed to work with people with complex support needs relating to: mental ill health, physical health & substance use needs. You will also play a key part in reducing the risk of re-offending, liaising with external professionals, preventing homelessness and promoting the independence and social inclusion of these clients.

The working rota for this post is Monday-Friday (no weekend shifts) and a mixture of earlies (8am - 3.30pm) & lates (3pm - 10.30pm.) We strongly welcome applications from local residents of Islington.

About you:

• Previous experience of working with people with complex support needs.
• Ability to manage a caseload and deliver positive outcomes utilising your knowledge of the health, social care and criminal justice sector.   
• A flexible, innovative and creative approach to working with a sometimes hard to engage and challenging client group, is also required.

About us:

Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life.

We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 10,000 lives every year across all 32 boroughs.

We offer you more than a job; we offer you a chance to be part of a compassionate, driven team that's committed to making a real difference in people's lives. You'll have the opportunity to lead, co-create, and inspire change while enjoying a collaborative, growth-oriented environment.

Join us in creating a brighter, more hopeful future for individuals in need. 

Important info:

Closing date: Wednesday 22nd January at midnight

Interview date: Tuesday 28th January in Kings Cross

This post will require an Enhanced DBS check to be processed (by SHP) for the successful applicant.

Our client has an exciting opportunity for an enthusiastic and forward-thinking Registered Manager to lead our mental health residential service at Pitsea, Essex.

You will be working for a national charity supporting people with autism, learning disabilities and mental health needs. They put people at the centre of everything they do, so that they get support that truly meets their needs.

Position: Registered Manager

Location: Pitsea, Essex

Salary: £33,153

Hours: Full Time, up to 39 hours per week  

Contract: Permanent

Closing Date: Thursday 30th January 2025, the client reserves the right to interview before the closing date so please apply asap.

About the role:

As the Registered Manager this is an exciting opportunity to make a genuine difference by working with a dedicated team to support adults who experience mental health challenges. This could be an exciting opportunity for someone in a deputy position who would like to progress to the next level of management.

The service comprises 12 ensuite rooms for male and female adults with primary mental health diagnoses. Some residents may also have mild learning disabilities, physical health conditions, or mobility challenges. You will work alongside two Assistant Team Leaders and an experienced team of support staff to deliver exceptional care.

Some of the key responsibilities are listed below

• Lead and inspire a team with a proactive and recovery-focused culture.
• Ensure the service provides person-centred support tailored to each individual’s needs.
• Oversee all aspects of the service, including the mental and physical health, welfare, and safety of the people we support.
• Liaise effectively with external professionals and the close support networks of the people we support.

About you:

This role offers you a rewarding experience where no two days are the same. It requires flexibility, creativity, and a commitment to empowering those in our care. You’ll have the support of dedicated colleagues and the chance to grow in a dynamic and rewarding environment.

• The ideal candidate will have knowledge of relevant legislation and best practices in mental health and residential care.
• QCF Level 5 diploma in leadership in Health and Social Care or willingness to work towards the qualification.
• Be able to work autonomously, prioritise effectively, and use initiative to resolve challenges.
• Demonstrate excellent communication skills and the ability to engage with external stakeholders and families.
• Possess strong written and IT skills, with proficiency in Microsoft Office.
• While a full UK driver’s licence is not essential, it is preferable.
• You will also need to apply for registration with the Care Quality Commission as part of this role.

Other roles you may have experience of could include: Deputy Manager, Service, Supported Living, Complex Needs, Accommodation Service, Housing, Social Housing, Mental Health, Mental Health Support, Mental Health Support Worker, Mental Health Service, Recovery, Housing Management, Social Service, Social Services, Housing and Health, Social Care, Care and Support, Deputy Service Manager, etc. #INDSCP

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.