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About the role
You’ll be responsible for the day-to-day contact with healthcare professionals and NHS Trusts so that breast cancer patients get the right support at the right time. Here for You provides people diagnosed with breast cancer personalised and timely access to all of Breast Cancer Now’s trusted information and specialist support via a single healthcare professional referral.
You’ll build and enhance the relationships we have with NHS Trusts and healthcare professionals so that the referral route to Breast Cancer Now is integrated into their processes and procedures. You’ll also work with colleagues across the support and influencing directorate, as well as contributing to our monthly reporting.
About you
We’re looking for someone with excellent communication and presentation skills, who is comfortable with multi-tasking and being proactive. You’ll be highly organised, with the ability to adapt to changing circumstances.
You’ll be experienced in building positive relationships with colleagues and external partners alike.
Job description and benefits
The job description and our attractive benefits are available for you to download.
Primary location of role and hybrid working
This role can be primarily based in our London or Sheffield office. Our hybrid working model allows you to work up to 3 days per week at home.
The salary range is:
£28,000 to £29,000 per annum if Sheffield based
£30,00 to £31,000 per annum if London based
When applying
We hope you choose to apply for this role. Please refer to the essential criteria on the person specification and clearly provide as much information as you can with examples, to demonstrate how and where you meet the criteria.
Our commitment to equity, diversity and inclusion
We’re committed to promoting equity, valuing diversity and creating an inclusive environment – for everyone who works for us, works with us, supports us and who
we support.
Closing date: Friday 3 July 2026, 09.00am
We reserve the right to close this advert early. Therefore, to avoid disappointment please submit your application as soon as possible, if you’re interested in this opportunity.
Interview date: Tuesday 21 July 2026
Hitchin Youth Trust is a small charity with a big heart. We support local young people (up to the age of 26) through the award of individual grants and bursaries, and we provide grants to local charities and organisations carrying out vital work with young people across our community.
We are also home to the Hitchin Charity Youth Hub at our base on Walsworth Road in Hitchin — a shared space where several local youth charities work side by side, because we know that collaboration makes everyone stronger.
In addition, we provide a meeting space at the Charity Hub. It is offered free of charge to local youth groups and charities, to help them to provide support and a wide range of other opportunities for the young people in our community.
As Youth Trust Manager — our sole employee — you’ll work closely with an engaged and forward-thinking Board of Trustees. The role is fabulously varied – one day you might be attending an investment meeting in London; the next, liaising sensitively with an individual or organisation enquiring about grant support; the next, checking toilet roll supplies and making sure the building is running smoothly.
Your work will span six key areas:
• Financial management — keeping our accounts accurate, reconciling income and expenditure, liaising with our investment broker and auditors, and producing monthly reports using Sage.
• Grant applications — receiving and processing applications, supporting applicants, preparing summaries for Trustees, and managing award payments.
• Representing the Trust — networking with local and national organisations, keeping our website and social media fresh, and organising events.
• Trustee clerking — preparing agendas and minutes, managing Charity Commission and Companies House returns, and supporting the annual audit.
• Buildings & facilities — managing the Charity Hub, overseeing bookings, maintenance and H&S compliance, and being the go-to person for building users and contractors.
• General administration — first point of contact for the Trust, maintaining our annual calendar, and keeping us compliant with legislation and best practice (including GDPR).
Who We’re Looking For
We are looking for someone who has a genuine passion for supporting young people in our community. In addition, you will need to offer:
· A great eye for detail.
· Be organised, proactive and self-motivated.
· Enjoy the variety a day will bring you, manipulating a spreadsheet, preparing Board papers, following up grant enquiries or representing the Trust at a local event.
· Have a warm manner. Be equally comfortable liaising charity directors, educational professionals and individual parents who may be desperately reaching out to the charity for urgent support.
Once you have read the Applicant Pack (which contains the more detailed Job Description and Person Specification for the post, alongside more information about the charity), please upload your CV alongside a covering letter which explains clearly to us what makes you a great fit for our role. Please ensure you also provide full details of 2 referees (references will be taken up at offer stage only).
Interviews will be held on Monday 20th July 2026
A small charity with a big heart supporting local young people (up to the age of 26).
The client requests no contact from agencies or media sales.
We’re looking for someone with experience in managing corporate partners of different levels, someone who can secure new income and spot different opportunities. And someone who can deliver high quality, tailored stewardship to support the development and retention of partnerships.
The Corporate Partnerships Officer (Account Management) is a key part of our Corporate Partnerships team. As part of Philanthropy and Partnerships, this role is key to helping Diabetes UK manage, and retain corporate partners, maximise fundraising opportunities, and ultimately work with partners to help us all work to a world where diabetes can do no harm.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About the role
We’re seeking a senior media and PR officer – policy, campaigns and public health to join our talented and ambitious media and PR team for six months. Supporting the delivery of annual media plans for these areas of work, you’ll leverage our position as leading experts on breast cancer to secure media profile that increases our influence, engagement and support among target audiences, championing the needs of people affected by breast cancer, engaging key policy decision-makers and the NHS through our change-making campaigns and calls to action, and communicating our vital breast health awareness and health information and messaging to key stakeholders and the public to help make change happen now.
This role is a fixed term contract until end of February 2027.
About you
You’ll be great at building trusted and influential relationships across internal and external contacts up to a senior level including colleagues, journalists, contacts at stakeholder organisations (such as NHS and NICE), people affected by breast cancer who support our work, and celebrities and influencers who support Breast Cancer Now.
With an understanding and passion for policy, campaigns, and public health you’ll draw on your experience of working across health communications and/or media/PR environments to digest and distil complex and sensitive information into compelling media copy, with an eye for spotting proactive and reactive media opportunities to secure impactful profile.
Used to working in a fast-moving environment, you’ll work at pace without compromising quality of work and working closely with the senior media and PR manager – policy, campaigns and public health to effectively handle multiple tasks and meet deadlines to amplify the charity’s share of voice as a determined leader, driving progress and changing the future for anyone affected by breast cancer.
Effective at working independently, you’ll also be a team player who works closely with and contributes to the wider success of the media and PR team.
Job description and benefits
The job description and our attractive benefits are available for you to download.
Primary location of role and hybrid working
This role is primarily based in our London office. Our hybrid working model allows you to work up to 3 days per week at home.
When applying
We hope you choose to apply for this role. To support your application, you’ll be asked to submit your anonymised CV and a supporting statement. Please refer to the essential criteria on the person specification and clearly provide as much information as you can with examples, to demonstrate how and where you meet the criteria.
If you’ve any immediate questions please contact us.
Our commitment to equity, diversity and inclusion
We’re committed to promoting equity, valuing diversity and creating an inclusive environment – for everyone who works for us, works with us, supports us and who
we support.
We reserve the right to close this advert early. Therefore, to avoid disappointment please submit your application as soon as possible, if you’re interested in this opportunity.
Closing date Friday 3 July 2026 9am
Interview dates Wednesday 15 and Thursday 16 July 2026
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
LONDON INDEPENDENT STALKING ADVOCATE (ISA)
About Suzy Lamplugh Trust
The Suzy Lamplugh Trust was established in memory of Suzy Lamplugh, a young estate agent who tragically disappeared while at work in 1986 and was later declared deceased in 1993.Created to honour Suzy’s legacy, the Trust aims to empower individuals and organisations to take a stand against abuse, aggression, and violence in all forms, supporting safety in both personal and professional lives.
Role Overview
London ISA’s will deliver high quality advocacy, advice, and emotional support to victims across all risk levels, assisting them to navigate the criminal justice system (CJS), civil and family courts, and wider statutory and voluntary services.The role will involve multi-agency collaboration, risk assessment, safety planning, and supporting victims to understand and exercise their rights.
Person Specification
Essential
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Interest and commitment to the work of Suzy Lamplugh Trust
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Experience providing advocacy, advice, or support to victims of stalking, abuse, violence, or harassment
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Experience navigating the criminal justice system, civil or family courts
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Experience in using SASH or conducting other VAWG based risk assessments and developing safety plans
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Experience liaising with external agencies and multi-agency collaboration
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Experience providing emotional support to clients experiencing trauma or distress
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Ability to manage a caseload effectively and maintain accurate records including EDI monitoring
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Experience of handling confidential information and understanding safeguarding obligations
Initially office-based (London) for 3 months to support a meaningful induction, moving to a blended working model (40% office / 60% home). While London-based candidates are ideal, we'll consider applicants from nearby areas too.
What we offer in return:
In return for our staff’s commitment and dedication, we offer a range of Company Benefits:
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Hybrid working (minimum 40% in the office and agile working enabled to work from home) after 3 months
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Flexitime Policy
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28 days annual leave (which increases after 3 and 5 years to a maximum of 33 days pro rata) + public holiday
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Special leave for life events, such as 1 day off for moving house and a paid day off for your birthday
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Pension scheme with 5% employer contribution
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Health & Wellbeing App with access to advice, counselling, support and a wide range of discounts
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Occupational Sick Pay (which increases after 3 years)
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Cycle to Work scheme (cycle racks on site)
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Interest-free travel loan for annual season ticket
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Regular all-staff off-site meetings and events
Hours: 35 per week
Contract: Permanent
Salary: £30,737
To reduce the risk and prevalence of abuse, aggression and violence - with a specific focus on stalking and harassment
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
EIA is seeking to recruit an Outreach and Communications Officer to strengthen the visibility, influence and coordination of its climate campaign.
The role sits at the intersection of communications, public affairs and stakeholder engagement. The postholder will focus on translating and amplifying EIA’s policy and advocacy work through media, stakeholder engagement and external positioning. An important aspect of the role will be to support engagement and coordination with EIA partners, to build the movement and amplify their efforts.
The postholder will not be responsible for developing detailed policy positions or leading policy campaigns but will work closely with the campaigns team to ensure EIA’s analysis and priorities are effectively communicated and reach key audiences.
Key areas of responsibility
Media and strategic communications
· Support the development and delivery of communications strategies aligned with campaign priorities
· Build and maintain relationships with journalists, editors and key media outlets
· Identify strategic opportunities for media engagement and external visibility, particularly around key policy moments
· Shape narratives, draft and place op-eds, comment pieces and reactive media lines
· Translate campaign priorities and technical analysis into clear, compelling messaging for media, policymakers and external stakeholders
· Contribute to campaign strategy by advising on outreach, positioning and narrative development.
Stakeholder engagement
· Support the development and maintenance of relationships with policymakers, including Members of the European Parliament (MEPs), Members of the British Parliament, European Union institutions and other relevant stakeholders
· Support campaigners in planning and delivering stakeholder engagement, including preparing messaging and coordinating meetings
· Support the organisation of events, including identifying and securing speakers and managing outreach and invitations
· Attend key international meetings and fora (e.g. COP, Montreal Protocol) to identify strategic developments and key messages, and produce timely communications outputs, including media lines, briefings and stakeholder updates.
Coalition and network coordination
· Support engagement with subgrantees, including onboarding, facilitating their integration into relevant coalitions and ensuring alignment with EIA’s communications and outreach objectives
· Act as a point of contact for subgrantees on coordination and communications
· Support coordination across partners and stakeholders during key moments, ensuring alignment on messaging and effective external engagement.
Person Specification
Essential
· Demonstrated experience in communications, public affairs, campaigning or media work within NGOs, civil society or advocacy organisations
· Proven experience engaging with journalists and securing media coverage
· Understanding of global and EU climate change policy and/or environmental governance
· Ability to analyse political and policy contexts and translate them into clear, strategic messaging
· Excellent written and verbal communication skills, with the ability to produce high-quality content for different audiences
· Strong organisational skills and ability to manage multiple priorities
· Professionalism and ability to work collaboratively within a team
· Fluency in English, with knowledge of additional languages an advantage
· Ability to travel at short notice
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Casework is at the heart of everything Medical Justice does. We assist vulnerable people in immigration detention to access medical evidence. The evidence we produce forms the basis of our advocacy work to secure lasting change, including our research into the systemic failures in safeguarding and healthcare provision, the harm caused by these shortcomings, and the harmful effect of immigration detention itself on the health of those who are subjected to it.
As a Caseworker you will have your own caseload and be working directly with people in immigration detention, many of whom may be very unwell, traumatised and experiencing deterioration in their health. You will coordinate with our clinicians and, if clients have legal representation, their lawyers, to organise medical assessments. You will maintain communication with your clients throughout this process, acting as a key point of contact.
We are looking for an experienced caseworker, who can use their compassion and organisational skills to support clients in extremely vulnerable situations. We are looking for someone who has experience dealing with clients in crisis situations, who is resilient and able to manage complex, often traumatic, caseloads in a professional and empathetic way. You will play a key role in striving to ensure clients receive access to adequate healthcare and that they obtain high-quality independent medical evidence to progress their legal cases. As well as working as part of a small, dedicated team of caseworkers dealing with around 500 referrals a year.
Location: North London, the role is hybrid with 3 days based in the office each week following the successful completion of probation and training period.
Reports to: Head of Clinical Evidence & Casework
Salary: £33,000 per year
Contract: Permanent, 37.5 hours per week
About Medical Justice:
Medical Justice works to uphold the health and associated legal rights of people in immigration detention and provides medical evidence, so the devastating health harms of detention are understood and acted on. Our paid and volunteer clinicians visit people held in immigration detention, document scars of torture, assess deterioration in health, and challenge medical mistreatment. We use medical evidence to secure lasting change through research, policy work, and strategic litigation. We work with parliamentarians and the media.
Informal online information sessions
We are holding informal online information sessions to learn more about the role and Medical Justice on:
- Monday 29 June: 13:00 – 14:00
- Friday 3 July: 13:00 – 14:00
Details of how to sign up are in the Candidate Pack.
How to apply:
Please read the candidate pack carefully, you will need to send a completed application form and CV to be considered for this role. The application form can be downloaded from our website by clicking the 'Redirect to Recruiter' button below.
We are actively interviewing for this role.
We will be actively interviewing for this role and encourage interested candidates to apply as soon as possible. Please note that we may close this vacancy ahead of the stated deadline if suitable candidates are identified.
All applications submitted prior to closure will be considered fairly and in line with our recruitment process.
We welcome applications from refugees and other migrants, and from people with lived experience of detention, which could include detention in another country, or in the UK (immigration detention in an IRC or prison or being placed in institutional asylum accommodation such as military barracks).
We are part of the Experts by Experience Employment Initiative. The network supports inclusive recruitment of people with lived experience of the UK asylum or immigration system. If this is your experience, you can find useful resources on their website.
We uphold health rights of people in immigration detention and provide medical evidence, so the devasting health harms are understood and acted on.
The client requests no contact from agencies or media sales.
As Principal Policy Adviser (interim), you will collaborate with Uplift’s team and key partners to drive the design, development and delivery of work that generates influential policy and ideas addressing the challenges of a rapid and fair transition away from oil and gas production in the UK.
From proactively setting the agenda, to responding to policy announcements, to ensuring our team has a sound understanding of the future of the North Sea, this is a diverse role at the heart of our work pushing for a rapid and fair transition.
The successful candidate will have exceptional policy skills, an ability to think politically, and a keen interest in climate and energy-related policy and campaigns. A strong commitment to Uplift's mission and core values is also required.
This role is a 9 month long contract to cover a secondment within the team.
Core responsibilities will include:
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Policy: Lead Uplift’s policy work, spearhead the development and testing of innovative policy initiatives, and identify and work through knowledge gaps relevant to Uplift’s strategy.
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Coordination and Strategy Delivery: Work with teams to set and execute policy priorities, provide in-house policy support, contribute to the management of the Research Policy and LEgal Tea, and develop systems for quality assurance and knowledge management.
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Advocacy and Network Support: Build capacity amongst other Uplift teams to understand the intersection of their work with policy topics and represent Uplift to policymakers and partner organisations.
Please see the job description for the full core responsibilities.
About You
Our ideal candidate will have:
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Experience in a similar or related role.
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Strong knowledge of UK climate and energy policy (direct expertise in just transition, fossil fuels or renewables would be a significant advantage).
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Excellent research and analytical skills, with the ability to synthesise complex information quickly and accurately and a demonstrable ability to provide compelling and novel analysis.
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Exceptional writing and communication skills, with strong attention to detail and political nous.
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Motivation, initiative, exceptionally high standards, a collaborative approach, and associated qualities are needed to work in a dynamic organisation with an ambitious agenda.
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A strong commitment to Uplift’s mission and core values of equity and climate justice.
The client requests no contact from agencies or media sales.
Location: Weymouth National Boat Centre, Dorset, DT4 8TZ (Hybrid)
Contract: Permanent, Part Time, 21 hours per week
Salary: £13,914 per annum pro rata (£23,190 per annum full time equivalent)
Closing Date: 26 June 2026
Are you an administrator looking for a new opportunity?
The Marine Society & Sea Cadets (MSSC) is the leading maritime charity for youth development and lifelong learning. We are a vibrant and growing charity inspiring young people to achieve their potential through challenge and nautical adventure, while also enabling seafarers and maritime professionals to realise their potential through learning and career development.
Thousands of young people take part in Sea Cadets activity every week. We want to reach thousands more. We have a strong vision and are on the cusp of rolling out a new multi-year growth strategy to meet the growing demand for what we provide for young people. We aim to equip them to achieve their potential and thrive in a rapidly changing world. We are immensely proud of the breadth, quality and safety of activities we offer to young people.
We are currently looking for a Support Administrator to join our team.
About the role
The Inshore Boating Support Administrator works on development and administration of processes and policies that support our on the water activities, assisting with routine correspondence on all matters relating to the Inshore Boating department.
Responsibilities
- Answering and signposting enquiries received by email, post and phone.
- Updating and amending held records on all boats and equipment across the charity.
- Management and tracking of data to review and identify trends.
- Support the updating of personal records as required
- Supporting the Head / Assistant Head of Inshore Boating with the admin of the department.
- Support admin in the wider learning directorate.
Requirements
Requirements
- Experienced in the use of Microsoft Office programmes, EXCEL and Office 365 tools, SharePoint and MS Teams
- Experience of Oracle based databases
- Working as part of a team; Demonstrating a flexible and innovative service
- Engaging, influencing and enthusing colleagues, volunteers
- Experience of developing and managing business-to-business relationships
For further information, please download the Recruitment Pack. If you are interested in this role, please apply now!
Benefits
- 25 days annual leave per annum, increasing with length of service
- Hybrid working for many roles
- Volunteering Leave
- Life assurance (4x salary)
- Private medical insurance
- Generous pension (employer contribution up to 10%)
- Cycle to work scheme
- Access to the Marine Society Digital Library
Wellbeing portal and EAP with 121 counselling
Employee development: We are investing in our employees' development and have an annual calendar of learning and development opportunities, designed to support employees to develop into their roles and stretch them to achieve their full potential.
Additional Information
MSSC positively encourages applications from suitably qualified and eligible candidates from all backgrounds. Equity, diversity, and inclusion really matters to us, so we can best serve our beneficiaries from every community. We work to ensure a fair and consistent recruitment process and aim to be a charity where diversity of experience, identity and skills are valued and welcomed. MSSC is an equal opportunities employer.
We recognise our responsibilities to safeguard and protect the young people and vulnerable adults with whom we work. We do all we can to promote their health, safety and wellbeing, and we expect our staff to share this commitment and work in line with safeguarding policy, the MSSC’s values and ethos of inclusivity. We adhere to safer recruitment practices and therefore employment is subject to detailed pre-employment checks for successful candidates, including references and criminal disclosure checks and the completion of a disclosure questionnaire.
All successful applicants are required to attend safeguarding training and undergo pre-employment checks including a criminal record check.
We help launch young people for life through adventure.


The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About us
Greyhound Rescue Wales (GRW) is Wales’ leading charity dedicated to rescuing, rehabilitating and rehoming greyhounds and lurchers. Founded in 1993, we have spent more than three decades championing the welfare of sighthounds and working towards our vision: a Wales without greyhound racing, where every greyhound and lurcher has a home and receives the best possible care.
In April 2026, after 25 years of determined campaigning to improve welfare and regulation within the racing industry, legislation to ban greyhound racing in Wales was finally passed. This landmark achievement marks the beginning of a new chapter for GRW as we expand our reach and capacity across the UK to ensure every greyhound leaving the racing industry has a rescue space, medical support and rehabilitation on the journey towards their forever home.
To help us grow sustainably and strengthen our long‑term impact, we are now seeking to develop our fundraising team with the creation of a Trusts and Foundations Officer. This role will play a key part in increasing and diversifying our income, enabling us to rescue, rehabilitate and rehome even more dogs during this pivotal moment in our charity’s history.
Role
This is an exciting opportunity for an ambitious Trusts & Foundations fundraiser who is ready to strengthen and diversify their experience, to work with small, medium and high-value funders, and to play a meaningful role within Greyhound Rescue Wales.
The Trusts and Foundations Officer is responsible for securing grants of varying sizes, translating all aspects of GRW’s work into compelling, high-quality applications for a diverse range of prospective funders.
As part of our Income Generation Team, you will work closely with the Head of Fundraising, Sponsorship & Individual Giving Officer and Community & Events Fundraiser to help deliver an annual income target of £400K+.
You’ll take ownership of a varied portfolio of trust and foundation relationships, building on warm funders while also researching and developing new prospects at the four-to six-figure level.
This role offers hands-on experience across the full trusts fundraising cycle — from research and relationship-building to bid writing, reporting and stewardship with strong support and clear opportunities to grow
Please see attached the full job description and person specification
The client requests no contact from agencies or media sales.
Icon, the Institute of Conservation, is a charity and professional membership organisation dedicated to safeguarding cultural heritage and championing the value of conservation. As a key member of our small, dedicated team, you will be instrumental in delivering the accurate, timely and compliant administration of Icon’s membership services.
The Membership Administrator is a core operational role responsible for delivering the accurate, timely and compliant administration of Icon’s membership services, whilst ensuring a consistently high standard of customer service to members and stakeholders.
About the Role
The post-holder will oversee day-to-day membership processing, maintain CRM integrity, administer subscription cycles, coordinate diaries and meetings relating to membership governance and committees, and ensure consistent, high-quality administrative support across the organisation. They will act as a key point of contact for member enquiries, demonstrating a proactive, helpful and solutions-focused approach to deliver a positive membership experience.
This role is based at Icon’s office in Clerkenwell, London. Icon operates a hybrid working policy, which requires staff to be in the office at least two days per week, with the flexibility to work remotely for the remainder.
The post-holder will report directly to the Marketing and Membership Manager.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We’re looking for a dynamic and confident community fundraiser to build strong relationships with supporters to generate sustainable income across our three hospices — Chestnut Tree House, St Barnabas House and Martlets Hospice.
You'll be
- Developing plans to increase income and engagement within a defined community fundraising portfolio.
- Working collaboratively with the community & events team to contribute and deliver fundraising strategy.
- Delivering engaging presentations, representing the hospices at community events, promoting their work and impact.
- Proactively nurture, support and retain supporters through exceptional stewardship journeys.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking for a Corporate Partnerships Executive to join our ambitious and supportive Philanthropy & Partnerships Team. This is an exciting opportunity to play a key role in growing income from corporate partnerships, helping to fund the vital care and support Southern Hospice Group provides to local people and their families.
Working with both existing and prospective corporate supporters, you will develop and manage a diverse portfolio of corporate partnerships, securing support through strategic partnerships, sponsorship, employee fundraising and gifts in kind. You'll combine excellent relationship management skills with a proactive approach to identifying new opportunities, building long-term partnerships that deliver meaningful impact for both the hospice and our supporters.
If you're a confident communicator who enjoys developing relationships and delivering outstanding supporter experiences, we'd love to hear from you.
You'll be
- Growing income from corporate partnerships, helping to ensure local people and their families receive outstanding hospice care when they need it most.
- Developing strong relationships with existing and prospective corporate supporters, creating mutually beneficial partnerships that deliver lasting impact.
- Delivering exceptional stewardship, events and engagement opportunities that inspire businesses to support Southern Hospice Group's work.
- Working as part of a collaborative and passionate Philanthropy & Partnerships Team, contributing ideas, sharing opportunities and celebrating success together.
The client requests no contact from agencies or media sales.
Age UK Bromley & Greenwich is an independent local charity supporting older people across both boroughs. We work to enable, support and connect older people, promote independence and wellbeing and ensure their voices are heard.
We are looking for an Information & Advice Triage Worker to be the first point of contact for older people, carers and their families seeking support.
About the role
This role is central to our Information & Advice service. You will provide high-quality initial information and guidance, assess urgency and risk, and ensure people are directed quickly and appropriately to advice services, support services or partner organisations.
You will often be the first person someone speaks to, so a calm, empathetic and professional approach is essential.
Key responsibilities
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Act as the first point of contact for enquiries, mainly by telephone, with some face-to-face and email contact
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Provide accurate information on issues affecting older people including benefits, housing, care, health and local services
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Carry out structured triage to identify needs, priorities and risks
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Manage expectations clearly and sensitively
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Identify safeguarding concerns and follow organisational procedures
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Make timely referrals to internal services and external partners
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Maintain clear professional boundaries while offering a warm, person-centred response
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Record all contacts accurately and promptly on the organisation’s CRM system
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Maintain clear, concise and professional case notes
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Ensure confidentiality, consent and data protection requirements are met
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Work closely with advisers, service coordinators and partner agencies
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Take part in team meetings, supervision and training
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Keep knowledge up to date on welfare benefits, services and local provision
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Promote Age UK Bromley & Greenwich services positively and professionally
About you
Essential
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Experience in frontline information, advice, triage or high-volume customer contact work
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Confidence handling calls from people who may be distressed, anxious or frustrated
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Strong listening and questioning skills
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Ability to assess urgency and risk and take appropriate action
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Clear verbal and written communication skills
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Experience using a CRM or case management system
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Good general IT skills including email and Microsoft applications
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Understanding of confidentiality, safeguarding and professional boundaries
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Awareness of issues affecting older people and carers
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Commitment to equality, diversity and inclusion
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Empathy, patience and a non-judgemental approach
Desirable
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Experience in the voluntary sector or health and social care
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Knowledge of welfare benefits, housing or adult social care
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Experience of face-to-face advice or reception-based work
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Knowledge of local services in Bromley or Greenwich
What we offer
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27 days annual leave plus bank holidays (pro rata), including two days over Christmas
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Pension scheme with 5% employee and 3% employer contributions
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Employee Assistance Programme offering 24/7 support
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Supportive team environment with training and development opportunities
If you want to play a vital role in helping older people feel heard, supported and confident accessing the right help, we would love to hear from you.
We're a local charity working in the community to support older people, their families and carers. We want everyone to be able to love later life.



The client requests no contact from agencies or media sales.
Insights Lead
We are seeking an experienced Insights Lead to help shape organisational learning, strengthen reporting systems, and support evidence-based decision making across a values-led charity.
Position: Insights Lead
Salary: £40,000 to £43,000 per annum
Location: Gloucestershire with hybrid working available
Hours: Full-time, 35 hours per week
Contract: Fixed-term, 2 years
Closing Date: 5 July 2026
About the Role
This is an exciting opportunity to join a forward-thinking charitable organisation committed to creating meaningful long-term impact through learning, collaboration and innovation.
The Insights Lead will play a central role in developing organisational learning, helping colleagues better understand the impact of programmes, partnerships and activities. This is not a traditional monitoring and evaluation role. Instead, it focuses on building insight, encouraging reflection and supporting informed decision making across the organisation.
Key responsibilities include:
- Developing reporting systems, learning processes and baseline measures
- Supporting colleagues to use data and insight confidently in day-to-day practice
- Leading learning reviews, research activities and strategic enquiries
- Managing and developing reporting through Salesforce and other systems
- Producing impact reports, dashboards and learning outputs
- Supporting ethical and proportionate approaches to data collection and analysis
- Working collaboratively across multiple teams to strengthen organisational understanding and learning
About You
To be successful, you will bring experience of working with data, reporting, evaluation, insight or organisational learning within the charity, education, public or community sectors.
You will have:
- Experience using CRM and reporting systems such as Salesforce
- Strong analytical and problem-solving skills
- Confidence working with both quantitative and qualitative information
- Experience producing reports and presenting information clearly for different audiences
- The ability to support and influence colleagues with varying levels of data confidence
- A collaborative and relationship-focused approach
- Understanding of GDPR, confidentiality and responsible data practices
You will be curious, reflective and motivated by helping organisations learn and improve.
About the Organisation
This educational charity is dedicated to creating opportunities for people to connect with the natural environment through learning, partnerships and responsible stewardship of land. The organisation values collaboration, innovation and continuous improvement, and offers a supportive and welcoming working environment.
Benefits include a generous pension contribution, enhanced annual leave entitlement, life assurance, employee assistance programme and ongoing professional development opportunities.
Other roles you may have experience of could include: Insight Manager, Research and Evaluation Manager, Impact and Learning Manager, Monitoring and Evaluation Lead, Data and Insights Manager, Research Officer, Impact Officer, Evaluation Manager, Learning and Development Manager, Performance and Insight Manager.
Please note this role is advertised by the recruitment agency acting for the client – Not For Profit People.
Applications will be reviewed on receipt and the organisation reserves the right to close the vacancy early should a suitable candidate be appointed.