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We are looking for an Anti Social Behaviour Officer to join our Housing Team in Devon, to contribute to developing a safe and inclusive community for our customers.
In this busy role you'll work alongside your housing management colleagues to tackle all forms of hate crime, nuisance and anti-social behaviour.
You'll manage your own caseload and build effective working relationships with external agencies, including the police and legal advisors.
You'll make a big difference to people's lives within an experienced, supportive and supported team.
What you'll need:
* Ideally, you'll have previous experience of anti-social behaviour related housing management services or be able to demonstrate transferable skills and experience from a similar type of customer facing role.
* Experience of dealing with challenging behaviour and resolving conflict
* Strong communication skills with previous experience of working with customers in a demanding environment
* The ability to be self-motivated and highly organised
* Strong IT skills including MS Office
* The ability to establish, develop and maintain effective working relationships with all work colleagues, contractors and partnering agencies
What you need to know:
This is a hybrid role where you'll work from the comfort of your own home, the Exeter office and out with our customers.
The role is permanent, and you'll be working full time.
You'll need a full UK driving licence and access to your own car, as the role involves visiting customers.
If you are a looking for a demanding and interesting new role where you'll work collaboratively to make a real difference to our communities, we would like to hear from you
You can read the Job Description
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Lead our IPS service and help transform lives through employment.
We're looking for an ambitious and values driven leader to develop a talented team, drive excellent outcomes and shape the future of mental health employment support in Islington.
About the Role
Hillside Clubhouse is looking for an experienced IPS Team Leader to lead our Individual Placement and Support (IPS) SMI service across Islington and as part of the newly merged North West London NHS Trust. You'll provide leadership, coaching and support to a team of Employment Specialists, ensuring high-quality, recovery focused employment support for people with mental health conditions.
This is an exciting opportunity for someone who wants to make a lasting impact. You'll work closely with NHS partners, employers and local stakeholders while helping to strengthen and develop the service, improve performance and deliver excellent employment outcomes.
Why Join Hillside?
Hillside Clubhouse is a co-produced mental health employment support charity working across Islington. We believe employment is a powerful part of recovery and support people to achieve their goals through our Clubhouse and community-based services.
As a small, ambitious charity, you'll have genuine opportunities to influence decision-making, shape services and work closely with senior leaders. We offer flexible and hybrid working, generous annual leave, pension contributions and ongoing professional development opportunities.
Please answer screening questions using examples from your own experience. We are interested in specific situations, actions and outcomes, so generic or theoretical responses may not be shortlisted.
The attached Job Description and Job Advert provide further information about the role, our expectations and what it's like to work at Hillside.
Candidates shortlisted for the next stage will be invited to a short telephone conversation before a final interview shortlist is agreed.
We run a varied programme of activities and support to rebuild confidence, re-engage with your community and rediscover a sense of purpose.



The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
To provide support to the small Finance and Administration team at Heart Research UK.
The role is office based and for 22.5 hours per week, with working pattern to be agreed but must include Friday morning.
Key Tasks and Responsibilities
· Assist the team in maintaining accounting records for both the Charity and the Trading Company
· Purchase Invoices – obtain relevant authorisation, code and process invoices onto Xero, produce and send remittance slips
· Process staff expenses onto Xero
· Create and upload payments on bank account
· Process all credit card transactions onto Xero
· Process expenses
· Arrange set up of new standing orders, direct debits and other regular payments
· Input any other income or expenditure onto bank as required
· To assist in uploading regular donations to Beacon
· Create sales invoices as required and maintain sales ledger
· Credit control – periodic review outstanding balances and chase overdue amounts
· Undertake general administration tasks including call handling, sending out mail and issuing temporary parking passes.
· Cover reception area in the absence of receptionist
· Undertake any other appropriate duties as requested
Person Specification
HRUK is an equal opportunities employer committed to providing equal opportunities for all.
You will be proactive, resourceful and a great team player.
You will be an excellent communicator to a variety of audiences.
You will have a genuine interest in the charity sector and a shared commitment to HRUK’s culture and values.
Please submit a CV and cover letter outlining how you meet the person specification.
We won't stop until there are no more deaths from heart diseases.
The client requests no contact from agencies or media sales.
Are you passionate about peer support, lived experience, and approaches that recognise people's strengths rather than defining them by a diagnosis? Do you believe that those that hear voices or have unusual sensory experiences should have a safe, non-judgemental and supportive environment?
South East London Mind is launching a new Hearing Voices Group in Southwark, offering a welcoming, peer-led space where people can share experiences, connect with others and develop their own understanding of voices and unusual experiences. The group will be delivered in line with the Hearing Voices Network Charter, creating an environment that is validating, trauma-informed and non-pathologising.
We are looking for a Hearing Voices Programme Lead and Facilitator to coordinate and deliver this exciting new programme. You will facilitate a weekly group, creating a safe and validating environment where people can explore their experiences on their own terms, supporting participants to develop their own wellbeing strategies, confidence and goals.
The role will lead the programme including building routes into the service through promotion, outreach and community engagement, and developing strong relationships with Community Mental Health Teams and local partners. You will manage referrals and monitoring and manage sessional co-facilitators with lived experience of hearing voices.
This is a unique opportunity to combine facilitation, community engagement, service development and leadership in a role that centres lived experience and peer support.
We welcome applications from people with a range of backgrounds and experiences.
Key qualities include:
- Group Facilitation: Experience facilitating groups using peer-led, co-produced or community-based approaches.
- Relationship Building: Confidence in developing partnerships with mental health services, community organisations and local stakeholders.
- Organisation and Leadership: Able to mobilise and coordinate a small programme with strong planning, administrative and record-keeping skills
- Empowerment and Inclusion: A commitment to helping people define their own goals and make sense of their experiences in ways that are meaningful to them.
- Professional Boundaries and Safeguarding: The ability to balance trust, autonomy and safety, responding appropriately when concerns arise.
We are particularly interested in applications from people with lived experience of mental health challenges.
Successful applicants will be expected to undergo an Enhanced Level Disclosure and Barring Service check.
Closing date: Sunday 2nd August (11:59pm)
We encourage early applications as we reserve the right to close the vacancy early if we receive a high number of applications.
About Us
SEL Mind supports people with mental health problems and dementia in the boroughs of Bromley, Greenwich, Lambeth, Lewisham and Southwark. We are proud of our diverse workforce and know that our organisation is made stronger by the variety of backgrounds, experience, and ideas within it. We promote a culture of inclusion and representation, and are working hard to build a workforce that even better reflects the communities we support.
SEL Mind is somewhere that you can be your authentic self without fear of discrimination on the grounds of ethnicity, sexual orientation, disability, neurodivergence, gender, age, lived experience of mental health problems or anything else that’s part of who you are.
Read more about staff benefits and why staff love working here on our website.
We work to be there when it matters for people living with mental health problems and dementia in Bromley, Greenwich, Lambeth, Lewisham, and Southwark



About the Holocaust Educational Trust
The Holocaust Educational Trust (HET) is a leading UK charity dedicated to promoting education and remembrance of the Holocaust through its educational programmes and advocacy efforts, challenging antisemitism and promoting tolerance and understanding to benefit future generations. Working across the UK, the Holocaust Educational Trust partners with schools, universities, communities and policy makers, to educate thousands of young people across the country. Our core educational activities include our flagship Lessons from Auschwitz Project, youth engagement activities and Testimony 360: People and Places of the Holocaust, a digital programme.
Job Description
The Support Officer provides high-quality administrative, logistical and data support to the logistics on the Trust’s programmes, helping to ensure the smooth delivery of the programme throughout the year. Working closely with the wider logistics team, the postholder will be the first point of contact for many participant enquiries and will play a key part in the behind-the-scenes organisation of visits, seminars and events
Key Responsibilities
- Manage and update the database of educational contacts, ensuring records are accurate and up to date.
- Compile reports and statistics relating the Trust’s programmes.
- Administer the Next Steps element of the programme: respond to enquiries via phone and the Next Steps inbox, process submissions, liaise with moderators, chase late submissions and issue certificates to successful participants.
- Maintain Next Steps records and collate statistics so that submission rates can be monitored.
- Process incoming post and respond to telephone and email enquiries from student and teacher participants.
- Book staff and educator travel, accommodation and couriers for visits.
- Provide logistical support on visits to Poland twice a year, and for online and in-person seminars.
- Prepare educational materials ahead of visits and seminars.
- Track project expenses and send invoices.
- Administer educator and project staff compliance records, including DBS checks, required training, safeguarding documentation and signed educator agreements, flagging any gaps to the Designated Safeguarding Lead.
For full details and person specification refer to our application pack.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
In this brand-new role, you will take the lead on supporting our young carers, volunteer mentors, and partner schools—making a real, lasting difference in the community and to the young carers we support.
Our vision is for all young carers to flourish. Through long-term mentoring, group programmes, and our annual Aspirations Conference, we help young people succeed in education, build confidence, and unlock future opportunities. We are looking for an experienced, enthusiastic self-starter who is genuinely passionate about helping others thrive.
You’ll be right at the heart of our service delivery—whether you’re working directly with inspiring young people, empowering our volunteer mentors, or collaborating with the wider team on fundraising and events. Alongside being part of a supportive team, this role has a degree of autonomy, meaning you'll need the excellent organisational skills to manage your own day, the interpersonal spark to build strong relationships, and the flexibility for evening work.
Main Responsibilities
-
Service delivery lead in Wiltshire of all YCDT programmes
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Volunteer recruitment, training, management and supervision
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Supporting young carers to achieve their educational potential
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Monitoring and evaluation
Inspiring and empowering Young Carers to fulfil their potential



The client requests no contact from agencies or media sales.
Hours: You will be required to work the hours as are necessary for the proper discharge of the duties with the notional requirement being 35 hours per working week. Work will normally be undertaken in office hours, Monday to Friday, but weekend and evening working will be required
Remuneration: Up to £42,440 GBP gross per annual (dependent on experience)
Duration: 12 months, with the possibility of extension subject to funding
Location: Manchester, UK (hybrid working available), with an expectation of up to 80% international travel/deployment as required by UK-Med. (Open to candidates based in the UK or internationally, with a preference for UK-based candidates due to operational considerations.)
We are seeking a Medical Doctor with expertise and experience in international humanitarian responses, conflict and/or disasters to provide expert technical leadership across UK-Med’s growing portfolio of emergency health programmes.
UK-Med is a frontline humanitarian medical NGO, delivering life-saving healthcare in emergencies and strengthening health systems in some of the world’s most challenging environments. As a key partner of the UK Emergency Medical Team (UK EMT), we work closely with the UK Government, WHO, Ministries of Health and international partners to respond rapidly when crises strike.
This is a unique opportunity for a highly experienced humanitarian clinician who is passionate about emergency response and willing to deploy internationally in support of UK-Med’s operations. Our teams have responded to some of the world's most complex humanitarian crises, including conflicts, disease outbreaks, natural disasters and public health emergencies. Current and recent programmes have included conflict responses in Ukraine, Gaza and Sudan, as well as support to Ebola preparedness and response activities in DRC, and disaster responses in countries including Venezuela.
The successful candidate will play a key role in shaping humanitarian health programmes, providing technical expertise, supporting programme design and strategy, contributing to funding proposals and deploying overseas to provide leadership to multidisciplinary health teams when required.
You will bring significant experience in emergency and humanitarian health, strong technical credibility and the ability to work effectively with health authorities, WHO and international partners in complex and fast-moving environments. Join us and be part of a passionate, purpose-driven organisation making a real difference where healthcare is needed most.
We offer a competitive salary and benefits package, a supportive and collaborative working environment, and the opportunity to make a meaningful contribution to humanitarian health outcomes worldwide. UK-Med is a dynamic and ambitious organisation with a dedicated team of staff, volunteers and Register members committed to delivering high-quality healthcare where it is needed most.
How to apply
We strongly recommend that you read the Candidate Information Pack - Health Advisor - roving - July 2026 before applying for this role.
To apply, please submit a current CV and a supporting letter (no more than 2 pages) that includes a detailed explanation of your suitability for this post with specific reference to the essential criteria in the person specification.
Applications must be submitted through our online jobs portal no later than Monday 10th of August 2026
Please note that this is a rolling recruitment process. Applications will be accepted on an ongoing basis and hiring manager will review applications as they are received, decisions may be made at any time if a suitable candidate is identified.
UK-Med is committed to safeguarding of our personnel and beneficiaries and has a zero-tolerance approach to sexual exploitation and abuse. We conduct thorough vetting before any appointment is confirmed.
UK-Med is committed to the principles of diversity, equality, and inclusion. We strive to provide an inclusive and supportive environment where employees feel respected and supported to be able to fulfil their potential.
The client requests no contact from agencies or media sales.
Neurodivergent Wellbeing Advisor - Andover (Hampshire) and surrounding areas.
As one of Hampshire’s leading Mental Health Charities, Andover Mind is entering an exciting phase of growth to meet the needs of our communities around mental health and wellbeing support.
ROLE PURPOSE
This role is designed specifically for someone with lived experience of Autism, ADHD, or both. As a Neurodiversity Wellbeing Advisor, you will use your personal understanding of neurodivergence to support, empower and connect adults who may or may not have a formal diagnosis.
You will provide 1:1 wellbeing support, facilitate community groups, and help people build confidence, skills, and strategies to improve their quality of life. Your lived experience, insight and empathy will be central to how the service is shaped and delivered.
You will create safe, inclusive, non‑judgemental spaces where neurodivergent adults feel heard, understood, and supported through a neuro‑affirming approach that celebrates strengths and identity.
KEY RESPONSIBILITIES
Direct Support
- Provide strengths‑based 1:1 support to autistic and/or ADHD adults.
- Use your lived experience to offer relatable insight, emotional understanding and practical strategies.
- Support individuals to develop coping skills, self‑advocacy, and tools to enhance daily wellbeing.
Group Facilitation & Community Work
- Plan and lead welcoming, neuro‑affirming group sessions.
- Create inclusive spaces for connection and shared experience.
- Facilitate co‑production activities to help evolve the hub.
Collaboration & Service Delivery
- Work with internal teams to ensure smooth referral pathways.
- Build relationships with external partners and community stakeholders.
- Participate in awareness events.
PERSON SPECIFICATION
Essential Qualifications
- Strong evidence of previous training or learning (formal or informal) which relates to supporting neurodivergent people.
- Ability to demonstrate skills required through lived and/or work experience.
Essential Experience
- Lived experience of Autism, ADHD, or both.
- Experience offering emotional or practical support.
- Experience facilitating groups or community‑based activity.
- Ability to build trusting, supportive relationships.
Why Join Us?
Holiday: 27 days + bank holidays (rising to 30).
Discounts: Vivup membership (retailer cashback and savings).
Wellbeing: Employee Assistance Programme & competitive sick pay.
Growth: Ongoing professional training and development.
Extras: Cycle to work scheme, enhanced maternity leave, and pension.
Andover Mind welcomes applications from all backgrounds, including those with lived experience of mental health or neurodivergence.
Appointments are made on merit.
In accordance with the Equality Act 2010, we do not discriminate, and in line with our equality policy, we are dedicated to building an accurate picture of the make-up of our workforce to ensure we are developing policies and practices that meet the needs of all employees, regardless of their background or personal circumstances.
We take Safeguarding seriously, therefore you will be required to undergo a DBS (Disclosure and Barring Service) check at the enhanced level before working with us. Further information can be obtained from
We welcome applications from all of the communities in which we work. We also positively encourage applications from people with mental health problems, those who are physically disabled and neurodivergent to apply for a role within Andover Mind.
The client requests no contact from agencies or media sales.
Variety is looking for a PR and Communications Manager to join our successful fundraising and communications team for FTC maternity cover. This role includes management of internal and external communication channels at Variety including the website, supporter newsletters, social media and PR. Leading on brand and design, you will oversee freelance support during busy periods including photographers and filmmakers. This role leads and manages brand design on Canva, short film editing and works with the Director of Communications on PR.
The PR and Communications Manager is key to achieving Variety’s mission to fund life-changing practical support to disabled and disadvantaged children and young people across the UK. You will be joining the charity at an exciting time as Variety is launching a new three-year strategy and you will play a key role in our collaborative and high-performing team.
KEY RESPONSIBILITIES
● Lead the planning, creation and delivery of engaging content across Variety's communications channels.
● Manage the website content, ensuring information remains accurate, accessible and on brand.
● Work with the website developers to deliver improvements and SEO optimisation.
● Manage Variety’s social media content and calendar to ensure children’s voices are at the heart of our storytelling.
● Manage email marketing, including the supporter newsletter on Dot Digital working with the team to grow our mailing list.
● Gather case studies that demonstrate Variety’s impact, working closely with the programmes delivery team and the families we support.
● Oversee Variety’s brand ensuring communications are accessible and consistent with style and tone of voice.
● Work with the Director of Fundraising and Communications to develop and deliver integrated marketing and brand awareness campaigns.
● Review and proof communications produced across the organisation.
● Manager external freelance staff as needed, writing briefs and overseeing work including photographers, filmmakers, PR professionals and designers.
● Write and oversee press releases, responding to media enquiries.
● Monitor, analyse and report on digital communications performance using insights to improve email open rates, content and audience engagement.
● Manage the Senior Social Media Officer overseeing objectives, holding 1-1s and annual appraisals.
● Produce creative assets on Canva to support fundraising and campaigns.
● Attend Variety events, partner schools and community groups to capture engaging content, maximising engagement and representing the charity.
● Store and manage digital assets and the photo library, keeping records and consent up-to-date on the CRM (Salesforce), and manage the communications inbox.
● Participate in staff meetings, fundraising and programmes meetings and contribute to the success of Variety’s strategy.
SKILLS, KNOWLEDGE AND PERSONAL ATTRIBUTES
Essential
• Experience working in a communications role in the Third Sector
• Experience of copywriting, editing and communicating a case for support
• Experience managing digital channels and creating content for social media
• Experience working with beneficiaries and producing case studies
• Experience planning and delivering integrated digital campaigns
• Knowledge of digital analytics and creating reports to measure data
• Enthusiastic, energetic, self-motivated and passionate about the Third Sector
• Knowledge of Canva and Dot Digital or a similar marketing platform
• Experience of Adobe Premiere Pro
MAIN BENEFITS, TERMS AND CONDITIONS
25 days holiday (we also normally give between Christmas and New Year off, but this is not contractual). In addition, after one year's continuous service, there will be an extra 2 days annual holiday for every complete year of service, up to a maximum of five days' extra holiday. Pension 7%, Life Assurance 4% of annual salary, Company sick pay scheme, medical cover.
As Supporter Care Coordinator, you’ll be the first point of contact for people engaging with our three charities: Guy’s & St Thomas’ Charity, Evelina London Children’s Charity, and Guy’s Cancer Charity. You’ll play a key role in delivering excellent service, managing a wide range of enquiries from supporters—whether they’re donating, fundraising, or simply seeking information.
The role requires you to become highly knowledgeable about activities across our three charities, engaging with internal teams and maintaining a positive, helpful presence in all interactions.
You’ll handle supporter enquiries across various communication channels, ensuring timely responses within our service level agreements. From processing donations and managing complaints to maintaining accurate records in the fundraising database (Raiser’s Edge), you’ll help ensure a smooth, efficient experience for every supporter. You’ll also be helping to manage relationships with external suppliers, making sure they deliver on our high standards of supporter care.
This is an ideal opportunity for someone who enjoys solving problems, values attention to detail, and thrives on building relationships. We’re looking for someone who is up for getting involved with all areas of fundraising with the drive to make things run just that bit smoother. Whether it’s improving how we manage enquiries about our events or making sure donors get a special thank you. This role needs someone who is proactive about providing the best experience for our supporters and can build great relationships with the team to do so.
The Team
The role is within the Individual Giving, Legacies & Supporter Care team. The team is led by a Head of
Individual Giving who manages these vital areas of public fundraising. This role will be managed by the Supporter Care Manager.
Key Relationships
Internal: All fundraising teams, Funding Team, Gift Processing, Fundraising Database, Legal and Compliance, Digital, Marketing and Communications.
External: Fundraisers and donors (the public), Guy’s and St Thomas’ Hospital trust staff, Agencies operating face to face fundraising, fulfilment agencies, events operations agencies
Key Responsibilities
Supporter Enquiries & Communication
- Act as the first point of contact for supporters via email, telephone, voicemail and post, delivering warm, professional and responsive customer service across all our charity brands.
- Triage and respond to a wide variety of enquiries – from donations and event registrations to complaints and requests – within a 48-hour timeframe, in line with our service level agreements.
- Engage with supporters with empathy and kindness, helping to build long-term relationship and positive experiences.
- Handle sensitive requests such as cancelling or amending regular gifts, updating contact preferences, and allocating donations to specific funds.
- Manage and escalate complaints appropriately, ensuring they are logged accurately in Raiser’s Edge and resolved in line with our policies and timelines.
- Liaise with third-party agencies, particularly face-to-face and door-to-door fundraising partners, to ensure prompt resolution of supporter issues and flag delays or concerns to relevant internal teams.
Donation Processing & Database Management
- Process donations received over the phone, ensuring secure handling and accurate entry into the database.
- Update and maintain supporter records in Raiser’s Edge CRM, recording all communications and actions taken.
- Work closely with the Gift Processing team to ensure timely thanking of donors and that all relevant correspondence is correctly documented.
- Respond to specific donation-related requests, such as Gift Aid updates, tribute gifts, or restricted fund allocations, with care and accuracy
Process Management & Operational Support
- Manage and improve core Supporter Care processes, ensuring team documentation, templates, and workflows are regularly reviewed and kept up to date.
- Use mapping tools like Mural and Visio to visually present processes.
- Lead on the upkeep of supporter communication tools, including templated responses, acknowledgement letters, and postal receipts.
- Maintain operational systems such as the franking machine and oversee supplies of stationery, packaging, and materials used across the team.
- Handle briefing documents from fundraising and funding teams, ensuring necessary updates to processes and supporter care materials are implemented.
Insights, Reporting & Continuous Improvement
- Collect both quantitative (e.g. response times, enquiry volumes) and qualitative (e.g. supporter feedback) data to measure Supporter Care performance and help to identify areas for improvement.
- Contribute to quarterly reporting exercises, including complaint analysis and supporter experience metrics.
- Share supporter stories, feedback and ideas with the wider fundraising and supporter experience teams to help shape more meaningful engagement.
Collaboration & Cross-Team Working
- Build strong, effective relationships with internal teams including Gift Processing, Data, Public Fundraising and Funding & Impact to align supporter care practices and ensure a seamless supporter journey.
- Support teams across the organisation by offering advice, collecting requirements for process improvement, and helping them meet supporter response timeframes.
- Provide stewardship support to teams as required, such as posting in Facebook groups, doing thanking calls, writing thank you cards or helping with other new campaigns/appeals.
- Develop and maintain relationships with key external suppliers to ensure supporter care standards are upheld across all third-party touchpoints.
Charity Representation & Team Culture
- Contribute actively and preparedly to team meetings, share insights, support colleagues with ad hoc tasks and cover when needed.
- Participate in our monthly and weekly team meetings, showing a collaborative and enterprising spirit in discussions and looking for opportunities to explore new areas of our work.
- Take ownership of your professional development with support from your manager, and uphold the charity’s values of diversity, equity and inclusion in all aspects of your work.
- Stay up to date with the work of the charity and the hospital Trust, demonstrating genuine interest and commitment.
- Represent the charity in-person at supporter engagement activities, stalls and events held on hospital sites.
- Support major fundraising events such as the London Marathon and the annual Abseil, often outside regular working hours, by engaging with participants and enhancing their supporter experience.
Role responsibilities are not exhaustive, and you would be reasonably expected to take on wider tasks that are commensurate with the level of your role
Skills, Knowledge and Expertise
Skills, Abilities, and Attributes
- Strong organisational skills, with experience managing a busy workload in a fast-paced environment and effectively balancing multiple priorities throughout the day.
- Excellent communication skills, both verbal and written, with confidence engaging a wide range of people on the phone, in writing and in person.
- Ability to triage and prioritise a wide variety of enquiries within SLA timeframes (48 hours)
- Excellent Customer service skills with a warm, professional, and responsive manner and an ability to engage with supporters with empathy and kindness, building long-term relationships
- Sensitivity and discretion when handling delicate requests
- Complaint handling and de-escalation skills
- Strong relationship-building skills, both internally (cross-team) and externally (with agencies/suppliers)
- Accuracy and attention to detail
- A positive, inquisitive, proactive and solutions-focused mindset, with a willingness to share learning and contribute to a culture of continuous improvement.
- Collaborative and adaptable, with a passion for solving problems and working across teams to support shared goals.
- Willingness to support new initiatives and take on new challenges, including occasional out-of-hours support at key events.
- Commitment to diversity, equity, and inclusion
- Self-motivation and ownership of professional development
Knowledge, Experience, and Qualifications
- Experience in a customer service role within a busy team environment
- Experience managing high volumes of calls and emails
- Understanding of complaints handling procedures and service level agreements
- Experience using a CRM database, ideally Raiser’s Edge or Salesforce
- Experience managing administrative or financial processes securely and accurately
- Experience working with or managing relationships with third-party agencies
- Strong IT proficiency, particularly in Microsoft Office (Excel, Word, PowerPoint) and a willingness to adapt to new digital systems and tools
- • Experience working cross-functionally with teams
- Experience contributing to reporting and performance metrics
Benefits
- Contributory Pension
- Annual personal development budget
- Annual health and wellbeing personal allowance
- Enhanced maternity, paternity, and parental leave pay accessible without length of service requirements.
- Health and wellbeing programme that offers optional free yearly health check-ups.
- Support for healthy eating via fruit bowls and onsite lunch facilities.
- Agile working, flexible hours, and supportive IT kit.
- Shower facilities and bike lock area.
- Generous annual leave (27 days + bank holidays)
- Subsidies for glasses
- Employee Assistance Programme
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Working at YMCA South Midlands is more than just a job. It's an opportunity to change lives.
We're looking for a compassionate, calm and resilient individual to join our Weekend Out of Hours team. Working every Saturday and Sunday from 8.00am to 8.00pm, you'll be there when our residents need support the most.
You'll provide practical and emotional support, help residents manage challenges and crises, maintain a safe and welcoming environment and respond confidently to situations as they arise. Every day is different, and no two shifts are ever the same.
About You
This role is ideal for someone who enjoys building positive relationships, can remain calm under pressure and genuinely wants to make a difference to the lives of young people.
We're looking for someone who:
- Has experience working with vulnerable adults or young people, ideally within supported housing, leaving care services or a similar environment.
- Has a strong understanding of Safeguarding and Professional Boundaries
- Builds positive, trusting relationships through kindness, empathy and respect.
- Remains calm and confident when managing challenging situations or supporting individuals in crisis.
- Has excellent communication and interpersonal skills.
- Is well organised, able to work independently and make sound decisions.
- Believes every young person deserves the opportunity to succeed.
Most importantly, you'll share our passion for supporting young people and helping them build brighter futures.
Why Join YMCA South Midlands?
As well as being part of a supportive and collaborative team, you'll benefit from:
- The opportunity to make a genuine difference every day.
- A welcoming and values-led organisation.
- Ongoing learning and development opportunities.
- A supportive leadership team that values your wellbeing.
- The chance to be part of an organisation that's growing and investing in its people.
Everyone is Welcome Here
At YMCA South Midlands, we believe everyone should feel they belong.
We welcome applications from people of all backgrounds, experiences and communities. We are committed to building a diverse and inclusive workforce that reflects the people we serve and where everyone is treated with dignity, respect and fairness.
As a charity with a Christian heritage, our faith inspires our values and our commitment to serving others. We welcome people of all faiths and none. All appointments are made on merit.
Reasonable Adjustments
We want every candidate to have the opportunity to perform at their best throughout our recruitment process.
If you have a disability, long-term health condition or are neurodivergent and would benefit from any reasonable adjustments during the recruitment process, please let us know when you apply or contact us at any stage. We'll be happy to discuss how we can support you.
Safer Recruitment
YMCA South Midlands is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. We expect all colleagues to share this commitment.
As part of our safer recruitment process, the successful candidate will be required to complete pre-employment checks, which will include a DBS check, verification of identity and right to work in the UK, employment references, qualification checks (where applicable) and other relevant pre-employment screening in line with our Safer Recruitment Policy.
Ready to Apply?
If you're passionate about people, thrive in a fast-paced environment and want to help build a culture where people are supported, challenged and inspired to achieve their best, we'd love to hear from you.
We exist to ensure young people have a safe place they can call home, people they can trust, and the support they need to fulfil their potential.
The client requests no contact from agencies or media sales.
Position: Charity Shop Manager
Hours: Full-time, 35 hours a week
Contract(s): Permanent (2 positions available)
Location(s): Bosden Farm, South Manchester, SK2 5JL & Stockport, Greater Manchester, SK1 1LW
Salary: £25,258 per annum plus excellent benefits
Salary Band and Job Family: Band 1, Auxiliary
About us
We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.
Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.
Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.
Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.
About this job
The MS Society is looking for a passionate and dynamic Shop Manager to lead the daily operations of one of our retail locations. This role is key to supporting our mission of improving the lives of those affected by multiple sclerosis (MS).
The Shop Manager will be responsible for driving sales, managing a team of volunteers and staff, maintaining high standards of customer service, and ensuring efficient stock control. The role will also involve working with donors, promoting the MS Society’s work, and supporting fundraising efforts. The ideal candidate will have strong leadership, organisational, and communication skills, alongside a commitment to our charitable goals and the ability to inspire a dedicated team.
Key Responsibilities:
- Oversee all shop operations, including sales, stock management, and visual merchandising.
- Manage a team of volunteers and staff, providing training, guidance, and support.
- Drive sales targets and ensure the shop meets its fundraising goals.
- Ensure exceptional customer service standards are consistently met.
- Organise and coordinate in-store promotions and events.
- Manage donations and stock intake, ensuring the shop remains organised and efficient.
- Adhere to health and safety regulations and ensure the shop operates within budget.
This is a rewarding opportunity for an individual who is passionate about making a difference and eager to contribute to the success of the MS Society’s retail operations.
Closing date for applications: 09:00 on Monday 10th August 2026
N.B. Please confirm in your cover letter which location you’re applying for.
PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.
More about our employee benefits:
We have a wide range of employee benefits including (but not limited to):
Encouraging work life balance
- 38 days paid annual leave (including bank holidays), pro-rata for part-time
- More annual leave entitlement, based on length of employment
- Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us)
- Flexible working options
Caring for you and your family
- Generous sick pay entitlement
- More sick pay entitlement, based on length of employment
- Opportunity to buy and sell annual leave in each calendar year
- Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis
- Enhanced leave for new parents
- Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
- Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
- 10 days paid disability leave a year, pro-rata for part-time
- 10 days paid carers’ leave a year, pro-rata for part-time
- Cycle to work scheme
- Death in service scheme
- New family-friendly benefits, including paid leave:
- In the event of miscarriage or still birth
- To support fertility treatments
- For antenatal appointments for both parents
Thinking about your finances
- Enhanced salary sacrifice pension scheme
- Discounted season ticket loan and interest-free emergency loans
- Give as you earn to support other charities of your choice before tax
- New employee portal including lifestyle savings vouchers and personal wellbeing
Enriching your life at work
- Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
- Yearly internal apprenticeship opportunities
- New, modern offices that embrace working together both in-person and remotely
- Various opportunities to influence how we internally operate (including surveys, and focus and committee groups)
- Active and supportive internal employee networking groups for collaboration and peer support
- 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community)
- 2 days paid leave a year for volunteering with other charities during normal
Equal Opportunities
We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds.
We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application.
Disability Confident Employer
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.
You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.
If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.
Safeguarding
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.
This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.
We recognise our particular responsibility to make sure vulnerable adults and children are protected.
We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.
Your right to work in the UK
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.
You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.
No agencies please.
To fund world-leading research, share the latest information and campaign for everyone's rights. Together we are a community. Together we can stop MS

Salary: £38,800 per annum
Contract Type: Permanent
Closing date: 23 August 2026 at 11pm
Interview date: w/c 7 September 2026
About CARE
CARE International is a global humanitarian organisation leading the fight to end poverty in the world’s most challenging situations. Women and girls are at the centre of our work, because we cannot overcome poverty and inequality until all people have equal rights and opportunities. We know that when a crisis erupts, women are often the first to pick up the pieces, so we work alongside women, so they have the power to make change where it’s needed most. Founded in 1945, CARE currently works in over 100 countries and last year alone reached 53.4 million people through nearly 1,500 projects.
Why work for CARE International UK?
It is an exciting time to join CARE, as we roll out our Voluntary Income Fundraising Strategy. With extra investment over the coming years due to our recent successes, the Individual Giving team will be diversifying our fundraising activity to recruit and retain new supporters, especially regular givers, to help achieve CARE’s mission. Working within a passionate team of fundraisers, this role will be vital recruiting regular givers, as well as generating income through digital cash appeals.
About you
We are looking for a passionate fundraiser with keen interest in the charity sector, particularly in humanitarian work. The ideal candidate will have a range of cross-channel experience, ideally in the charity sector and in an Individual Giving team, with a particular focus on digital acquisition. We are looking for someone with the passion to drive and improve our digital acquisition campaigns, to critically review campaigns and implement improvements, and to put their own stamp on the role.
About the role
The Senior Individual Giving Executive (Digital Acquisition) will play a key part in the delivery of the Individual Giving programme, producing sector-leading comms and campaigns to recruit and retain supporters. You will work closely with the rest of the IG team and the Fundraising and Communications Department to deliver high-quality, data-led campaigns across a range of marketing channels. The role will include campaign delivery, budgeting, strategy and planning, managing relationships with key suppliers and driving continuous campaign improvement.
This role will focus predominantly on digital acquisition activity, with a particular focus on paid search and paid social, though there is flexibility for this to change in the future.
Right to Work in the UK
All applicants must have the legal right to work in the United Kingdom at the time of appointment. Proof of right to work will be required as part of the recruitment process. For more information, please visit the UK Government's guidance on right to work.
Where you do not have current right to work in the UK, then this will be discussed with you as part of the recruitment process. Please note that not all roles are eligible for sponsorship and further information (should you require sponsorship to work in the UK) on eligibility can be found here.
Safeguarding
CARE International UK has a zero-tolerance approach to any abuse to, sexual harassment of or exploitation of, a vulnerable adult or child by any of our staff, representatives or partners. CARE International UK expects all staff to share this commitment through our Safeguarding Policy (link here) and our Code of Conduct (link here). They are responsible for ensuring they understand and work within the remit of these policies throughout their time at CARE International UK.
Safeguarding our beneficiaries is our top priority in everything we do, including recruitment. All offers of employment at CARE International UK are subject to:
· Satisfactory references. CARE International UK participates in theInter Agency Misconduct Disclosure Scheme (link here).In line with this Scheme, we willrequest information from successful applicants’ previous employersabout any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment,or incidents under investigationwhen the applicant left employment.
· Appropriate criminal record checks (including a Bridger check, link here).
By submitting an application, the applicant confirms his/her understanding of these recruitment procedures.
Equality and Diversity
We are committed toEquality and value Diversity. We are aDisability Confident Employerand particularly welcome applications from disabled people. We guarantee interviews to disabled applicants who meet the essential criteria for the role (see person specification). If you require the candidate brief or need to submit your application in an alternative format, because of a disability, please do get in touch by sending an email to the HR Team.
We are committed to building a diverse and inclusive workplace where everyone feels valued and respected. We particularly welcome applications from people of underrepresented backgrounds, including those from Black, Asian and other ethnic minority communities, and individuals who identify as LGBTQ+.
The client requests no contact from agencies or media sales.
Portfolio Management Analyst
Salary: Competitive plus excellent benefits
Contract type: Permanent, full time
Hours per week: 37.5 hours per week. All staff are required to work in person for a minimum of two days per week, in line with our hybrid working policy. The post-holder may be required to undertake some work outside normal working hours.
About the Health Foundation
Health is our most precious asset. Good health enables us to live happy, fulfilling lives, fuels our prosperity and helps build a stronger society. Yet good health remains out of reach for too many people in the UK, and health and care services are struggling to provide access to timely, high-quality care.
The Health Foundation is an independent charitable organisation with a mission to build a healthier UK. We work to achieve this by generating high quality research and analysis; developing practical solutions to the biggest problems in health and health services; engaging, convening and building coalitions to build understanding, inform debate and drive action; and developing the long-term capability needed to transform health and care.
Our values
We expect everyone who works with us to be committed to our values and to share our commitment to becoming a more diverse and inclusive organisation. Our values are impact, evidence, integrity, and collaboration. You can read more about them in our five-year strategy. We also expect everyone to share our commitment to becoming a more diverse and inclusive organisation and to help deliver our EDI strategy.
About the role
The Portfolio Management Analyst is a new role at the Foundation which will support effective planning, monitoring, and governance across the Foundation’s project and programme portfolio.
The role sits as part of the new Planning and Portfolio Management team within Corporate Services, which ensures the Foundation is investing in the right work, delivering it well, and understanding the difference it makes to building a healthier UK. The team works with others across the Foundation to:
· Provide structure, support and guidance to ensure we plan and deliver work well
· Generate insight and analysis on projects, programmes and the Foundation as a whole to support delivery, maximise impact and strengthen accountability
· Learn together and continuously improve our planning and portfolio management practices
This role is ideal for a detail-oriented analyst who enjoys data analysis and visualisation, improving systems, and working with a broad range of internal stakeholders in a complex, delivery-focused environment. The successful candidate will provide high-quality analysis, visualisation, reporting, and insight to help leaders understand portfolio performance, risks, dependencies, and resource use. In addition, they will:
· Support portfolio governance processes, including reporting cycles, reviews, and decision forums
· Support assurance activity by checking data quality, consistency, and completeness, working closely with project/programme teams to gather accurate and timely information
· Maintain and develop our Power BI portfolio dashboards
· Assist with preparation of papers for senior leadership, Boards, or committees. Liaising with finance and delivery teams to ensure alignment of data and reporting
· Provide responsive support and guidance on Project Management Framework requirements and processes, alongside contributing to the continuous improvement of the framework
How to apply
Our priority is to find the right individual for each opportunity. We are dedicated to building an inclusive workplace that values diversity and invite you to find out more.
You can find the job description for this role here. If you would like to apply, please submit your CV and answer the application questions below. Please try to limit your response to each question to no more than 300 words.
- Please tell us why you are interested in working for the Health Foundation and in this Portfolio Management Analyst role.
- Please briefly describe the experience, skills and knowledge you would bring, and how you would build positive working relationships with stakeholders?
- Please give a brief example of how you have worked with data, systems, and stakeholders in a complex, delivery-focused environment in a previous role.
Our commitment to equity, diversity and inclusion
We are committed to an inclusive hiring process, where every candidate has the chance to showcase their unique skills and experience in an accessible and supported environment, to ensure that we can make the best appointment for each opportunity on merit. We welcome applicants from all backgrounds and encourage those from underrepresented groups in this field to apply to us. We have identified three key areas to improving diversity. Our aim is to achieve a more balanced representation across our organisation, with a particular focus on increasing the number of women in leadership, enhancing the representation of people from Black and ethnic minority backgrounds and welcoming more people with disabilities. As part of this commitment, we strongly encourage applications from these groups.
Apply to join our team and let's work towards building a more diverse and inclusive workplace together. If you require any support through this process, please contact us. Help us work together to make the recruitment process and potential future employment more accessible and enjoyable for you.
Closing date: Wednesday 5 August 2026, 23:59
Interview date: week commencing 17 August 2026
Job Summary
The Research and Impact Lead role offers an exciting opportunity to apply specialist research and evaluation expertise within a purpose-driven national charity - working closely with BookTrust colleagues, and our partners and families, as part of a team of research and impact specialists. This role will have a particular focus on our work with children in foster, kinship and adoptive families and partners in the children’s social care sector.
We are seeking an experienced mixed-methods researcher and evaluator with strong methodological expertise and the understanding and collaborative skills to ensure theory and evidence can be applied in practice to improve outcomes. The successful candidate will bring intellectual curiosity, critical thinking and sound judgement, with the ability to interrogate evidence, navigate ambiguity and remain open to new perspectives and learning. The role is likely to suit someone with experience of taking overall accountability for the design and delivery of research and evaluation studies, with excellent partnership, stakeholder management and planning skills.
We offer excellent opportunities to further develop research, leadership and partnership skills in an ambitious and dynamic organisation. Alongside a flexible and supportive working environment, we provide both on-the-job learning and formal professional development opportunities.
Application
To apply, please complete the application and attach a copy of your CV along with a covering letter showing how you meet the person specification and your motivations for applying for the role. Your covering letter should not be longer than two sides. Please also answer this question in your cover letter:
What are some of the principles of good evaluation that BookTrust should incorporate into its monitoring, evaluation and learning (MEL) work on programmes for children in adoption, foster and kinship care?
Please also attach one or two examples of research, evaluation or learning outputs (reports, presentations etc) you have produced and also specify if you are applying to be based from our Leeds of London office.
Closing date: 5pm Tuesday 4th August.
Interviews: Interviews will be in two stages - 1st stage interviews will be on w/c 10th August, via Teams.
The client requests no contact from agencies or media sales.

