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As the Data Operations Officer, your key purpose in post is to ensure efficient, compliant data management, and effective data processes. You will proactively support teams, find improvements, and push for efficiencies to allow Salesforce CRM system users to engage with and effectively manage our supporters. This must be completed with reference to relevant data protection/GDPR laws and within a framework of the most effective data management techniques.
You will play a key role in providing process improvements across teams to enable the further development of an automation programme that speeds up and improves accuracy across imports and exports. You will also be responsible for scoping, defining, and implementing data quality improvements.
Key Responsibilities:
· Work with our Extract, Transform, Load (ETL) tool (Clarity Data Transform [CDT]) to bring data into our Salesforce ecosystem. This will include extensive documentation writeup, testing requirements for updates and patches, and a restrained & disciplined approach where quality is more important than speed.
· Ensure that any exception files from the CDT automations are triaged and the issues rectified, including escalating issues to the relevant agency, or logging a defect in Jira Software.
· Play a supportive role with the development team, completing development work in Salesforce as directed.
· Work with the Data Operations Manager to ensure Direct Debit claims and Gift Aid claims are processed accurately and on the agreed schedule.
· Carry out more complex data loading processes and act as a point of escalation for issues when raised by the Data Operations Executives.
· Critically examine existing processes and drive process improvement across database stakeholders and users.
· Support the Data Operations Manager on improvement projects, aimed at both improving the quality of data, and teams’ processes surrounding their use of Salesforce.
· Provide second line support for the Data Team ticketing system, ensuring tickets are resolved in a timely manner.
· Maintain, enhance, and develop data quality checks and associated processes to improve the integrity and usefulness of our data.
· Support the Data Operations Manager in ensuring data management best practice is incorporated into each teams’ processes.
· Undertake any other relevant duties and projects in line with the responsibilities of the post.
· Other tasks from time to time as identified by the Data Operations Manager
Knowledge, skills and experience needed:
· Knowledge of relational databases, CRM systems and/or large datasets.
· Knowledge and understanding of ETL tools and practices.
· Understanding of data protection/GDPR legislation and its implementation.
· Knowledge and understanding of SQL.
· Experience of working in the charity sector with charity data.
· Experience of using Salesforce or similar CRM systems.
· Experience of process improvement and automation.
· Experience providing support and training to end users.
· Experience using a ticketing system, such as Jira Service Desk.
· Excellent verbal and written communication skills.
· Ability to manage multiple tasks simultaneously.
· A creative, positive, and proactive approach to problem solving.
· Logical and process orientated.
· Good self-awareness with a willingness to learn new skills.
· Excellent internal stakeholder management skills.
· Proven ability to work to a high standard and with an excellent eye for detail.
· Advanced Excel skills.
Additional Information:
Ways of working:
As part of our Agile ways of working you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office.
Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals. This includes when attending the office for various meetings/events.
Our Office: Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD.
Salary: Circa £32,000 per annum, plus benefits.
Please download the Vacancy Pack on our website for more information.
The closing date for applications is the 9th August 2026, with interviews being arrange once shortlisting has been completed. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We would encourage you to submit your application at the earliest opportunity, as on occasion we may have to bring forward the interview date and/or the closing date based on the needs of the business. Although a possibility, this will only happen in exceptional circumstances. Please indicate in your covering letter if you are unable to attend an interview on a certain date.
We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential. We actively encourage applications from people of all backgrounds and cultures, particularly from those in the global majority, those with disabilities, men and those from the LGBTQIA+ community. Any offer of employment is however subject to you having the right to work in the UK.
As part of our commitment to being an inclusive employer and ensuring fairness and consistency in our selection process, we will handle your CV and application with the utmost confidentiality. Should you require any adjustments at either the application or interview stage, please contact us via our website.
How to apply: Please create an online account using our Online Recruitment Platform which can be accessed through our Job Vacancies page. You will be able to attach your CV to your application and track the status of your application.
About Alzheimer’s Research UK: Alzheimer's Research UK is the UK's leading dementia research charity. Our mission is to accelerate progress towards a cure. Today 1 in 2 people will be impacted by dementia, either through caring for a loved one, developing it themselves or tragically both. But there is hope.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
A key member of the Philanthropy and Partnerships team, the Corporate Partnerships Officer reports to the Head of Corporate Partnerships. The role is front-facing and requires the skills needed to build relationships with both internal and external stakeholders.
The Corporate Partnerships Officer will be responsible for account managing a portfolio of new and existing corporate accounts to deliver a sustainable income growth year on year. In addition, they will work closely with the Head of Corporate Partnerships and Senior Corporate Partnerships Officer to support the day-to-day management of high value strategic partnerships and the delivery of business development activities. They will also contribute to the wider strategic aims of the P&P team to significantly grow both philanthropic and corporate partnership income and impact.
In this role your skills and passion will see you:
- Inspire, motivate and maximise the giving potential of the existing portfolio of corporate partners
- Provide a holistic supporter journey relative to the level of the partnership
- Support the Head of Corporate Partnerships and Corporate Partnerships Manager with the day-to-day management of high value strategic partnerships
- Deliver income targets, in line with each corporate partner’s aspirations and goals
- Develop and lead on seasonal project-based income generating activity
- Work effectively with operational and clinical staff to develop and implement opportunities to foster and strengthen long-term relationships with corporate partners
- Support and develop new engagement events and communications with corporate partners
- Support the wider team with large communication, stewardship, or impact reporting activities.
What we offer:
- Flexible and hybrid working to support work-life balance
- Generous annual leave entitlement with additional leave for long service
- Enhanced sick pay
- Enhanced Maternity Pay
- Employee Assistance Program and Lifestyle Savings
- Free flu jabs
- Cycle to work scheme
- Charity events throughout the year
- Employer enhanced auto-enrolment pension scheme with 8% employer contribution
- Ongoing commitment to education and professional development
The Charity is committed to equal opportunities and welcomes applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.
Successful candidates will have access to vulnerable beneficiaries therefore the role is subject to Disclosure and Barring Service (DBS) clearance.
If you think you have the qualities we are looking for and the desire to contribute, please download the Job Vacancy Pack and then send us a CV and covering letter explaining how you meet the criteria for the role and making clear why you would like to be considered for it.
We will conduct interviews as suitable candidates apply and we're ready to hire if we find the right person before the job ad closes.
Making A Difference

The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
This is a genuinely exciting time to join our growing fundraising team and make a real difference to people affected by gyanecological cancers.
Our income from Major Giving is growing rapidly, and we've started to deliver exclusive and high-impact events.. We have the internal buy-in, a committed group of highly-networked supporters keen to drive our plans forward and a Board of Trustees ready to support in any way they can. We now need the right person to step in and make this happen.
You'll be our lead for all philanthropy events and you'll need to have proven experience delivering high-value, income-generating events and strong project management skills to keep these on track. A key part of your role will also be in writing reports, building relationships and keeping donors and event attendees engaged for the long-run.
This is an incredible opportunity to truly make your mark on a programme and be proud of the impact you're having in your work.
No formal qualifications are needed and charity sector experience is not a requirement. We encourage everyone with the appropriate skills, experience and potential to apply.
Please submit an up-to-date CV (of no more than two A4 pages) and complete the questions provided to be considered for this role.
NB Your application should reflect your own skills and experience. While you may use tools such as AI for idea generation or basic proofreading, your responses should not be generated by AI. If responses appear to be predominantly AI-written we reserve the right to exclude applications from shortlisting.
The client requests no contact from agencies or media sales.
This is an exciting opportunity for an excellent communicator with experience in collaboration and partnership working who is keen to make good quality income maximisation advice and support accessible to families across Scotland.
As Development Officer (Income Maximisation in Schools) you will play a lead role in looking at the actions needed at different levels to sustainably embed advice in schools across Scotland. You’ll be involving and engaging schools, advice services and other partners to develop practical recommendations which can be used to improve provision nationally. You will also be helping to develop resources and professional learning to increase awareness and confidence in schools around financial entitlements and pathways to income maximisation support.
You will be based within the Cost of the School Day team at CPAG in Scotland and will work closely with Welfare Rights, Digital and Policy colleagues.
We welcome applications from individuals with the skills and experience outlined and we can be flexible about working arrangements. We operate a hybrid working system and would be happy to discuss any flexibilities required. CPAG is committed to equity, diversity and inclusion which you can read more about in the job pack.
For more information about this post and to apply, download the Development Officer (Income Maximisation in Schools) job pack and application form.
If you have questions or need specific arrangements or reasonable adjustments to take part in the selection process please contact us at.
Closing date for applications: 11.59pm 16 August 2026
Interviews will be held at our Glasgow office in person on: 25 August 2026
Child Poverty Action Group works to prevent and end child poverty – for good.
The client requests no contact from agencies or media sales.
At CCP, we believe in preventing crisis, building resilience and creating lasting change with people and communities.
For almost 40 years, we have worked alongside individuals, families and communities facing homelessness, poverty, social exclusion, family breakdown and poor wellbeing. As a values driven charity, we are committed to helping people thrive, strengthening communities and delivering services that make a genuine and lasting difference.
As we continue to grow and strengthen our impact, we are seeking an exceptional leader to join our Senior Leadership Team as the Strategic Lead for Families, Communities and Wellbeing. This role reflects our commitment to prevention; working earlier with families and communities and strengthening support before crisis takes hold.
This is an exciting opportunity to shape the future direction of an ambitious and respected charity while influencing systems, partnerships and services across the South West and West Midlands. The role is based on the responsibilities outlined in CCP's Strategic Lead Families, Communities and Wellbeing portfolio.
The Role
As CCP's senior subject matter expert for early help, family support, community wellbeing, prevention and asset-community development, you will help shape organisational strategy, influence commissioning and partnership agendas, and ensure our services remain evidence led, impactful and sustainable.
Working as a member of the Senior Leadership Team, you will:
- Lead, develop and grow CCP's Families, Communities and Wellbeing portfolio
- Provide strategic leadership across early help, family support and community-based services
- Build influential relationships with local authorities, Family Hubs, schools, health partners, commissioners and funders
- Shape future opportunities, partnerships and service models alongside our Business Development team
- Champion co-production, lived experience and strengths based approaches
- Lead service improvement, quality assurance and safeguarding across the portfolio
- Ensure CCP remains at the forefront of policy, practice and innovation
- Represent CCP locally, regionally and nationally
About You
We are looking for a strategic thinker, collaborator and influencer who combines strong professional credibility with a deep commitment to social impact.
You will bring:
- Senior leadership experience in early help, family support, wellbeing, public health, community development or related services
- Strong understanding of Family Help, safeguarding, prevention and multi-agency working
- Experience of leading managers, complex services and organisation change
- A strong track record of building successful relationships with commissioners, funders and strategic partners
- Experience of translating policy, research and evidence into practical service delivery
- Strong commercial awareness and experience supporting sustainable growth
- A genuine commitment to strengths-based practice, community empowerment and co-production
Most importantly, you will share CCP's passion for helping people thrive, and our belief that communities themselves are powerful agents of lasting change.
At CCP, you'll join an organisation where people genuinely care about the difference they make. We are offering a meaningful leadership role with significant strategic influence, with the opportunity to shape services that improve lives and strengthen communities.
CCP offers flexible and hybrid working arrangements, a supportive and values led culture and ongoing professional development, and the opportunity to work alongside talented and passionate colleagues who are committed to delivering positive social impact.
Come and join a Charity focused on people rather than profit.
About Us
Established in 1989, Caring for Communities and People (CCP) is a registered charity propelled by an unwavering commitment to addressing homelessness, family breakdown, and social exclusion. We are driven by our values-based approach, caring deeply about the individuals and families we serve. Our supportive programs aim at developing long-term solutions to societal challenges. Over the years, we've consistently made tangible impacts in communities across Gloucestershire, Worcestershire, Herefordshire, South Gloucestershire, Bristol, Wiltshire, Dorset, and Devon.
What We Offer
At CCP, you're not simply entering a workplace; you're immersing yourself in an exceptional and nurturing environment. Our unwavering commitment to your growth is evident in our meticulously designed, personalised training pathways aimed at propelling your career to new heights. Join a community of seasoned professionals who are genuinely excited about supporting your progress. Make the transformative choice for your career—choose CCP.
Why join us?
- 25 days holiday, plus public holidays, with an additional day added per year and option to purchase more^
- Enhanced pension (5% employer contribution)
- Enhanced sick pay (up to 30 days full pay and 30 days half pay)
- Life Assurance cover (3 times your annual salary in the event of your death)
- Free subscription to Benenden healthcare cashback plan or Perkbox discounts
- 45p Business Mileage^^
- Investors in People Gold accredited employer, committed to making the workplace better for you.
- Comprehensive induction and ongoing training and development.
- Option to join various groups, including Proud2Be, Green Impact, Health & Safety, and Health and Wellbeing.
- In-house Workplace Welfare Manager for support when needed.
(Benefits are for contracted staff only not bank workers)
Are Your Values Aligned with Ours?
We look for staff who embody our SPIRIT values:
Show gratitude and appreciation of others.
Personal and professional pride.
Integrity is everything.
Reflect and learn.
Improve continuously.
Take your best self wherever you go.
How to Apply
If you're ready to make a meaningful difference and share our values, click the apply button to start your journey with CCP.
Position: Strategic Lead - Families, Communities and Wellbeing (Job ID 1107)
Hours: Full-time 37.5 hours per week
Contract: Permanent
Location: South West and West Midlands
Pay: £55,000-65,000 per year, DOE
Closing Date: 1st September 2026 - CCP reserves the right to close the job advert early if needed.
CCP is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all.
Our robust Safeguarding Policy guides our recruitment process. We adopt a consistent and thorough process of safer recruitment to ensure that people who are unsuitable to work with children, young people and adults are prevented from doing so.
We believe in the rehabilitative power of employment and working toward a purpose, so a prior conviction will not necessarily prevent you from joining CCP. Please note this role is subject to satisfactory pre-employment checks and also an enhanced check by the Disclosure & Barring Services, paid for by CCP.
Please review the attached job attachments for further insights.
^Annual Leave entitlement will be pro-rata for Part-time staff. Working on public holidays due to a rota pattern will be compensated with time off in lieu. An extra day of leave accrues for each completed financial year (capped at 5). Purchasing additional holidays is capped at 5 per year.
^^Contracted staff only. Business mileage (45p a mile) is paid for any daily miles over and above the distance from your home to the allocated workplace location and back. You'll need a well-maintained vehicle with valid tax, MOT and Insurance covering business use.
REF-229 880
Location: Great Ormond Street Hospital, WC1
Start Date: Immediately (subject to pre-employment checks)
About Citizens Advice Camden
Citizens Advice Camden is a well-respected local charity with more than 85 years’ experience of delivering free, independent and impartial advice and casework services to those most in need.
About the Role
This is an exciting opportunity to work in a well-regarded and innovative project contributing to achieving positive outcomes for some of the most vulnerable families in England and beyond whose sick children are being treated at Great Ormond Street Children’s Hospital (GOSH) We also provide an ‘open door’ service to our GOSH partners such as social workers and family support officers in our areas of expertise.
You will be expected to deliver high quality holistic advice and in-depth casework to families with children who are patients at GOSH across all Citizens Advice issue areas and this will include complex housing issues and with benefits cases up to appeal level.
Whilst we are keen to provide paid to train opportunities where we can, this role is not suitable for a trainee and such applications cannot be considered. Please check the person specification below to ensure you meet the requirements for the role before applying.
Being available onsite is an important aspect of this role and so this role is hybrid working.The exact split between remote/onsite working will be by agreement with the line manager and to meet the needs of the project which could change over time. This role is not suitable for remote working only.
To apply complete our application form and online application process at Adviser.
Closing deadline for applications is: 9.00am on Friday 21 August 2026
If you have recently applied for this role, please do not apply again.
Early applications are encouraged as we are interviewing on a rolling basis and may close the role before the closing date.
CVs are not accepted.
Interview date: 27 and 28 August 2026
Interviews will be held on Zoom.
The successful candidates will be required to provide documentary evident of their right to work in the UK, complete a satisfactory DBS check, and complete and comply with GOSH honorary status requirements.
Citizens Advice Camden is an equal opportunities employer. We encourage applications from all sections of the community.
As The King’s Trust International continues to grow its impact and expand its reach, we have an exciting opportunity that will play a pivotal role in strengthening the charity’s finance function.
You will work closely with our Senior Head of Finance and Finance Executive to provide support across all aspects of financial management.
With a particular focus on supporting the fundraising teams and income recognition, this role will work closely with fundraising colleagues to record, analyse and accurately forecast income for King’s Trust International and its newly established trading subsidiary. You will lead on all aspects of management accounting for the trading subsidiary and support the preparation of its financial statements.
Your excellent communication and interpersonal skills will enable you to build effective relationships with colleagues across the organisation, while your strong planning and organisational skills will help you prioritise and manage multiple responsibilities in this busy and varied role.
The client requests no contact from agencies or media sales.
At Riding for the Disabled Association (RDA), we enrich lives through the unique bond between people and horses. Each year, we support over 39,000 disabled children and adults through activities including riding, carriage driving, and equine assisted programmes such as Quiet Corners and Tea with a Pony. We are pioneers in the therapeutic use of horses, leaders in disability sport, and the only major UK charity focused specifically on the health and wellbeing benefits of bringing people and horses together.
We welcome people of all ages and abilities, including those with physical and learning disabilities, sensory impairments, long-term health conditions, and neurodiversity. With 24% of the UK population classified as disabled, we make a lasting impact through the therapeutic power of horses.
We are now looking for a Fundraising and Database Development Officer to join the team at our national office in Warwickshire, and help us to continue our work
Job Title: Fundraising and Database Development Officer
Reports to: Head of Fundraising
Based at: RDA National Office (Lowlands Equestrian Centre, Warwickshire)
Option for hybrid working with a minimum of 2 days a week office based
Hours: Full Time (37 hours)
Contract Type:2 Years’ Fixed Term
Salary Range:£27,000 - £32,000
Role Purpose:
This role will support income generation by providing assistance to the Fundraising team. Key areas of focus include fundraising data management, central relationship management (CRM) development and digital transformation, and coordination of fundraising resources.
Specific Responsibilities:
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Develop and optimise the fundraising CRM to maintain accurate, accessible and reliable supporter data, enhancing workflows, processes and supporter journeys to improve operational efficiency and support fundraising objectives.
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Manage fundraising data processes, including imports, exports and supporter segmentation, while maintaining high standards of data quality, compliance and GDPR adherence to support effective fundraising campaigns and stewardship activities.
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Administration of the legacy pipeline, working with our external legacy administrators and supporting the Partnership Manager – Philanthropy and Legacies in tracking legacy prospects through the pipeline, maintaining up-to-date records and progress reports.
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Process and reconcile donations across multiple income streams, ensuring accurate records, timely donor acknowledgements and effective supporter stewardship while maintaining alignment with finance systems.
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Produce and analyse fundraising performance reports, dashboards and KPIs, providing data-driven insights, income forecasting and trend analysis to support strategic planning, budgeting and decision-making.
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Deliver excellent supporter care through the effective management of donor enquiries, communications and stewardship activities, ensuring GDPR compliance, strong supporter engagement and the timely resolution of donor-related matters.
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Support the delivery and growth of the ‘In Memory’ fundraising programme by maintaining accurate records, coordinating stewardship and communications, monitoring performance, and working closely with the Community & Events Manager to enhance supporter engagement and maximise income.
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Review and enhance fundraising processes and systems to improve efficiency, data management and supporter experience, supporting system developments and maintaining clear operational procedures and documentation.
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Coordinate the development, distribution and management of fundraising resources and materials, ensuring effective campaign delivery, accurate stock control and timely support for fundraising activities and events.
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Support CRM migration and digital transformation projects through data management, system testing, process improvement and user support, ensuring successful implementation, adoption and delivery of organisational objectives.
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Provide comprehensive administrative, operational and analytical support to the Head of Fundraising, coordinating departmental activities and delivering performance reporting and insights to inform strategic decision-making and planning.
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Support key fundraising events as required
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Demonstrate the values and cultural aspirations of RDA, ensuring consideration is given to our charitable aims and objectives in all activities
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To undertake other duties as determined by the line manager from time to time
Person Specification
Essential Criteria:
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Experience working with fundraising CRM systems such as Beacon, Raiser's Edge etc
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Strong data management, analysis and reporting skills.
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Advanced Microsoft Excel and proficiency with reporting tools.
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Understanding of fundraising operations, supporter care and donor stewardship.
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Knowledge of GDPR, data protection and fundraising compliance requirements.
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Excellent organisational skills with strong attention to detail and accuracy.
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Ability to manage multiple priorities and meet deadlines.
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Strong interpersonal and communication skills with a customer-focused approach.
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Experience of CRM implementation, migration or digital transformation projects would be highly desirable.
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Experience of producing management reports, dashboards and fundraising performance analysis
Desirable Criteria:
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Experience of Legacy and In Memory administration
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Understanding of Fundraising Best Practice and The Fundraising Code of Practice
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Awareness of charity sector trends and fundraising innovation
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Experience of project work related to digital transformation or system change
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Experience of developing automated workflows, forms or fundraising processes
.
At RDA, we harness the power of horses to enrich lives, supporting disabled people through innovative programmes that promote health


The client requests no contact from agencies or media sales.
1 in 125 babies are born with heart disease.
Children’s Heart Surgery Fund (CHSF) empowers the lives of everyone born with congenital heart disease in our region. We do this through the delivery of our holistic family support service and by providing vital resources to the Leeds Congenital Heart Unit and region.
Our Fundraising and Marketing team are the driving force behind our charity. We are 100% self-funded, and we successfully manage a diverse range of income streams to ensure we can deliver our help and support each year. Children’s Heart Surgery Fund are proud of our Corporate Partnerships, we invest in relationships to maximise opportunities for businesses to fundraise for us and get involved in our activities and events.
We are looking for an exceptional person who is a natural relationship builder to join CHSF as one of two full-time Corporate Partnership Managers. Reporting directly to the CEO, you will be responsible for securing new business and seeing these partnerships through to co-deliver meaningful income generating projects that are enjoyable for teams as well as valuable for us.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Vacancy
Salary - £30,875 to £31,688 per annum
Location - London, United Kingdom
Team - Operations
Line Manager - Senior Operations Manager plus matrix management arrangement
Hours - 35 hours per week
Contract - Until End of November 2026
ABOUT THE ROLE
The Events Support Officer plays a key role in the delivery of Start Network’s major and smaller in-person and online events and works across different directorates, teams and time zones to achieve this. They provide critical administrative and logistical support to event teams in the lead up to and during flagship events such as the Annual Assembly.
They participate in the planning, coordination and delivery of events, reporting to different event team leads, but are a member of the Operations team. In addition to supporting Start Network events, the Events Support Officer will work with teams who are participating in externally organised events, providing support as required.
The job is varied and will include duties ranging from contributing to discussions about venue selection to booking flights and arranging catering. In addition, the Events Support Officer will, from time to time, undertake administrative duties related to staff travel and other needs that may arise within the Operations team.
The Events Support Officer may have to work evenings and weekends on occasion and must be prepared to travel within the UK and abroad when required.
WHAT IS START NETWORK?
Our purpose is to be a catalyst for system-level change that improves the efficiency, effectiveness and ethics of humanitarian action. We do this by working as a network to develop, test & spread new ways of collaborating and resourcing locally-led crisis response and anticipation.
Our current membership is made up of nearly 145 local, national and international NGOs based all around the world. We also support 10 national and regional hubs made up of civil society organisations and NGOs as our vehicle for devolving power, resources and accountability.
OUR VALUES
WE PUT PEOPLE FIRST: Communities come first in our decision-making and programming.
WE ARE BRAVE: We have great ambition and are willing to explore new things and take risks to achieve it
WE OPERATE COLLECTIVELY: We leverage the value of working as a network, sharing risk and resources, and learning together.
WE ARE INCLUSIVE: We see the value in diverse perspectives and work to remove the barriers that prevent voices from being heard.
WE ARE OPEN: We work transparently and with integrity, building mutual trust in all levels of our work, from governance to programming.
WE ARE ETHICAL: We behave and operate based on key principles of anti-racism, non-discrimination, and anti-colonialism. This is a work in progress.
OUR OFFER TO YOU
- Being a part of a network involved in bringing change to the humanitarian sector.
- Hybrid working with options to work from home and remotely to support your work/life balance
- Employee Assistance Programme through Smart Health (depends on the country based)
- Family friendly policies, e.g., flexible working, maternity policy, parental leave and more!
- 25 days’ holiday (if UK based) plus 2 company days over the End of Year period for all staff (depends on the country based)
INFORMATION FOR CANDIDATES
Our roles are open to discussion about flexible working. For part-time working and job-shares, please get in touch with us before putting in an application.
Start Network is committed to protecting people, particularly children, at-risk adults and affected populations from any harm. We are also committed to safeguarding staff from any forms of bullying, harassment, sexual harassment, discrimination, and abuse of power as outlined in the Dignity at Work policy. Start Network embraces diversity, promotes equality of opportunity and eliminates unlawful discrimination. We are an equal opportunities employer and treat every application on merit alone. We particularly encourage applications from disabled, BAME, LGBTQ+ and non-binary candidates. We offer a guaranteed interview scheme for disabled applicants who meet our essential selection criteria set out in the Person Profile.
APPLICATION
Please contact the People and Culture Team if you have any questions or need support with your application.
We use Recruitment+ IRIS Cascade as our online recruitment platform. Recruitment+ IRIS Cascade allows you to demonstrate your skills and abilities through blind-review by our team to reduce bias.
Closing date: 25 July 2026
Date for 1st Interview: 27th July (Subject to change)
Date for 2nd Interview: 31th July (Subject to change)
We reserve the right to close this vacancy early if we receive a high number of applications and we may review candidates on an ongoing basis, so please apply early where possible to avoid disappointment.
Any offer of employment will be conditional subject to relevant checks. Please refer to our privacy candidate privacy notice regarding treatment of your data. Start Network also participates in the Inter Agency Misconduct Disclosure Scheme. The core of the scheme is that participating organisations share information about safeguarding-related misconduct (i.e., sexual exploitation, sexual abuse, or sexual harassment) that a candidate has been found to have committed during employment, or incidents under investigation when the candidate left employment. For more information regarding this scheme, please visit their website.
The Company
Start Network is made up of more than 90 non-governmental organisations across five continents, ranging from large international organisations to local and national NGOs. Our programmes allow members to deliver humanitarian action around the world.
Our mission is to create a new era of humanitarian action that will save even more lives. We aren’t driven by media headlines or political will, we’re here for the communities affected by and at risk of crises.
We are an organisation committed to doing things differently. For some roles, we need more technical humanitarian expertise, but for other roles, we are looking for relevant transferable skills, the right attitude, and a passion to bring change.
The client requests no contact from agencies or media sales.
Youth Employment UK is seeking a Senior Policy Officer to join our Policy and Research department at an important moment for youth employment policy.
The Senior Policy Officer will strengthen Youth Employment UK’s policy and insight capacity by helping gather, analyse and communicate evidence from young people, employers, members and the wider youth employment system.
Working with the Policy and Research Director, the role will support Youth Employment UK to develop high-quality policy positions, recommendations, briefings and reports, and to strengthen our reputation as a leading source of insight and practical solutions for youth employment.
This is a policy-focused role with strong research literacy. It is not a technical academic research post, but the postholder will need to be confident in interpreting evidence, drawing out implications, writing clearly, and translating insight into practical recommendations for different audiences.
Summary of responsibilities
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Monitor, analyse and respond to youth employment-related policy developments through written briefings, articles, guidance and formal evidence submissions.
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Support the development of Youth Employment UK policy positions, recommendations and messages
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Work with Youth Ambassadors and young people to gather insight that informs policy positions, reports and recommendations
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Support delivery of our Youth Voice Census by writing up findings for a wide range of audiences
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Support Youth Employment UK’s Good Youth Employment Benchmark by conducting employer interviews and writing employer-facing reports.
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Support Youth Employment UK’s public affairs activity, including APPG, Connected Communities and other policy forums.
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Work closely with the Policy and Research Director, Policy and Research Coordinator and wider team in an agile, fast-paced working environment
About you
We are looking for someone with strong policy judgement, excellent writing skills, professional curiosity and a commitment to improving systems for young people.
You will bring:
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Experience in policy, public affairs, research, youth employment, education, skills, employment support, social policy or a related area
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Research literacy and confidence working with evidence, data, reports and lived experience insight
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Ability to turn complex information into clear briefings, recommendations and practical outputs
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Confidence in engaging with a range of stakeholders, such as young people, employers, members, policymakers, charities, NGOs, think tanks or public bodies.
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Excellent written and oral communication skills, with the ability to adapt communication to a wide range of audiences
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A high level of self and project management skill, able to work effectively as part of a team and independently
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A clear passion for improving education, employment and transitions outcomes for young people through policy activity.
A full overview of responsibilities in the role and person criteria can be seen in the attached job description.
What we will provide to you
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Competitive salary.
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Standard company pension.
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25 days annual leave plus Bank Holidays, increasing to 26 days after 12 months’ service.
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2 volunteering days per year.
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2 additional wellbeing days per year.
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Onsite parking, available on a first come, first served basis.
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Personal development opportunities.
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Free breakfast and lunch options when in the office.
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Team activities and events.
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Dog-friendly office.
Please note that this is a full-time (37.5 hour) role, with some flexibility over working hours. Our main office is in Kettering, right next to the train station. However, we are open to discussing remote and hybrid working arrangements with the right candidate.
Please upload your CV and a cover letter of no more than two pages to CharityJobs.
Your cover letter should explain your relevant experience, motivation for applying, and how your skills align with the role. We encourage applicants to use clear subheadings linked to the role requirements.
The deadline for applications is Thursday August 20th at 5pm.
Candidates who submit a successful application will be invited to an initial, informal first interview. This will be held remotely online on Friday 28th August with each last 30 minutes.
Candidates who are successful in the first interview stage will be invited to a second, in-person interview at our offices in Kettering. This interview will involve a task relevant to the role, a compete
The client requests no contact from agencies or media sales.
Key responsibilities include:
- Co-develop and deliver a student-led wellbeing strategy with staff and students.
- Co-create resources and activities to support students' wellbeing and help to create a positive community where students thrive.
- Offer consistent, high quality peer support throughout the student journey.
To apply for this role, please fill in an application form including a personal statement, detailing how you meet the attached person specification.
To be eligible to apply for this role you must:
- Be eligible to work in the UK, and provide proof of this (i.e. a passport/visa) when asked by KCLSU. Please note that KCLSU is unable to offer visa sponsorship.
- Have a National Insurance number, or be in the process of applying for one
- Not be a trustee of King’s College London Students’ Union
REF-229876
KCLSU is an independent charitable organisation that works to further the interests of approximately 36000 students at King's College London. Join us!
Supporter Engagement Administrator
Salary: £25,112.50 per annum (pro rata)
Location: Either Helimed House, Norwich NR6 or Melbourn Office, SG8 – Hybrid Working
Hours: Full-time, 37.5 hours per week – Monday to Friday
Contract: Fixed Term Contract for 6 months
East Anglian Air Ambulance (EAAA) is a regional charity providing life-saving care across Bedfordshire, Cambridgeshire, Norfolk, Suffolk and beyond. With two state of the art helicopters and a fleet of critical care cars, our crew of critical care paramedics and specialist doctors bring their advanced skills, equipment and medicine to the scene of the incident in the fastest time possible.
The Supporter Engagement Team is the first point of contact for all our supporters and is a key function in our fundraising team. As Supporter Engagement Administrator, you will deliver excellent customer service, ensuring that all supporters are engaged with, receive exceptional supporter care and are encouraged to support us further.
You will ensure that information is captured, income is processed, thanked and banked in the best way possible, and supporters are stewarded effectively. You will continually identify ways to improve processes and procedures to ensure all our donors and supporters have a great experience supporting EAAA.
An excellent communicator with experience working within a customer service environment, you will be able to quickly form good working relationships and understanding with colleagues and supporters. You will demonstrate strong IT skills, including experience of using a CRM database and Microsoft Office.
You will be joining a truly inspirational organisation. EAAA not only operates with total patient focus but provides a supportive working environment where everyone can develop and make a difference – Together We Save Lives.
This role will be worked a minimum of 3 days a week from our Norwich or Melbourn office and up to 2 days a week from home. The exact days worked in the office will be agreed with the successful candidate, but you must live within a commutable distance of Norwich or Melbourn.
Closing date: Monday 3rd August 2026 (9am)
Interview date: Monday 10th August 2026, Helimed House
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website where you can complete your application for this position.
No agencies please.
Community Support Lead: Partnerships
Reports to: Community Support Manager
Contract: Full-time
Role Purpose
As Community Support Lead: Partnerships, you will play a key role in strengthening the relationships that underpin HOST’s work, ensuring every hosted partner (HP) receives consistent, responsive, and values-driven support.
You will lead on partner onboarding, engagement, and ongoing support, ensuring needs are met with professionalism, empathy, and efficiency. This includes managing communications around invoices and payments, responding to general queries, and proactively identifying and escalating potential risks.
Blending strong attention to detail with a people-first approach, you will shape and continuously improve the partner experience — from initial onboarding through to long-term collaboration — ensuring every interaction reflects HOST’s mission to support the world’s change-makers.
Core Responsibilities
1. Partner Engagement and Onboarding
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Lead Welcome, Onboarding, and regular check-in calls with hosted partners, building clarity, trust, and consistency in every interaction.
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Provide clear guidance on HOST’s systems, processes, and expectations, ensuring each partner journey is well-defined and smoothly implemented.
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Identify risks, issues, or emerging support needs during interactions, and promptly share these with the Community Support Manager.
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Support escalations and follow-up actions to maintain a high-quality, responsive partner experience.
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Maintain accurate and up-to-date records of all communications, ensuring relevant information, issues, and risks are clearly documented and shared across the team.
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Negotiate PAYF contributions, add-on pricing, and additional services, ensuring partner needs are met efficiently and effectively.
Reporting cadence: Weekly summary and inclusion in monthly CS reporting.
2. Query Resolution and Partner Care
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Respond to general hosted partner queries with accuracy, clarity, and empathy, achieving a minimum 90% satisfaction score.
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Ensure at least 90% of queries receive an initial response within 24 hours.
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Maintain consistently high standards of written and verbal communication, reflecting HOST’s values of integrity, care, and responsiveness.
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Collaborate with Finance and Operations teams to ensure partner needs are resolved promptly and effectively.
Reporting cadence: Weekly dashboard updates and monthly performance reporting.
3. Partner Relationship and Invoice Management
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Work closely with hosted partners to amend invoices and resolve payment queries accurately and in a timely manner.
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Ensure all payment-related communications and outcomes are clearly documented in ClickUp and Zendesk.
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Monitor and report on invoice corrections, identifying trends and opportunities for process improvement.
Reporting cadence: Monthly
4. Risk Identification, Screening and Escalation
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Identify and assess potential financial, operational, or reputational risks arising from partner interactions.
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Conduct initial screening of partner-related concerns in line with HOST’s due diligence processes.
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Escalate identified risks promptly to the Community Support Manager or relevant stakeholders for review and mitigation.
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Contribute to monthly Community Support risk reporting and ongoing team learning.
Reporting cadence: Real-time escalation of risks, with consolidated monthly reporting.
5. Community Support Administration
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Maintain accurate, up-to-date records across ClickUp, Zendesk, and internal systems.
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Support the review and updating of standard operating procedures (SOPs) to ensure consistency and clarity across processes.
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Contribute to internal administrative tasks, ensuring operational readiness for audits, reviews, and ongoing compliance.
Reporting cadence: Monthly
6. Community Support Resources and User Journey
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Contribute to the development and continuous improvement of Community Support materials, guidance, and onboarding resources.
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Support the enhancement of the hosted partner user journey, ensuring all touchpoints are clear, consistent, and aligned with HOST’s values.
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Work collaboratively with colleagues to identify gaps and opportunities to strengthen the overall partner experience.
Reporting cadence: Quarterly reviews with recommendations for improvement.
7. Growth and Learning Areas (Development Focus)
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Take ownership of more complex hosted partners with advanced operational or financial requirements.
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Support the development of new Community Support Leads through training, mentoring, and sharing best practice.
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Deliver or support hosted partner Health Checks, ensuring all follow-up actions and documentation are completed effectively.
Reporting cadence: As directed by the Community Support Manager.
You Bring
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Experience in operations, client service, or relationship management within HOST.
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Strong organisational skills with a focus on accuracy, responsiveness, and care.
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Excellent communication and interpersonal skills, with confidence engaging across cultures and time zones.
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Familiarity with digital tools such as ClickUp, Zendesk, and cloud-based systems.
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A proactive mindset — curious, calm under pressure, and committed to service excellence.
Key Relationships
Internal: Community Support Team, Finance & Operations, Communications, Partnerships, and Capacity Building teams.
External: Hosted partners, funders, and service providers.
Performance Indicators
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90% of hosted partner queries receive an initial response within 24 hours
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Maintain a hosted partner satisfaction score of 90% or higher
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Resolve invoice corrections and payment requests within agreed monthly timeframes
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Escalate all identified risks within 8 hours of detection
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Ensure SOPs and system records are reviewed and updated on a monthly basis
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Demonstrate ongoing improvements in the hosted partner experience and overall journey design
We believe in the power of people to do extraordinary things. Our mission is to host the world's change-makers, enabling climate and social action.
Senior Individual Giving Acquisitions Officer (Maternity Cover)
Up to 12-month Fixed Term Contract. Full Time.
Hybrid working (Minimum of 2 days per week in the office)
Location: This role can be based at any of our UK offices - Cardiff, Edinburgh, London, Warrington
Salary: £42,201 per year for Cardiff, Edinburgh, Warrington. £47,133 per year for London (including London allowance)
About us
Christian Aid exists to create a world where everyone can live a full life, free from poverty. We are a global movement of people, churches and local organisations who passionately champion dignity, equality and justice worldwide. We are the changemakers, the peacemakers, the mighty of heart.
We’re committed to building a diverse and inclusive workplace, and recognise the value this brings in forming strong, creative and high performing teams. We welcome applications from all sections of the community, and from those with experience from outside of the voluntary sector. And no, you don’t have to be Christian to work here – we encourage people of all faiths and none to apply. We just ask that everyone lives out our values of dignity, equality, justice and love. We value a good work-life balance, so we’re open to part-time and flexible working. We also offer hybrid working for our office-based colleagues.
About the role
Reporting in to the Individual Giving Lead, the Senior Individual Giving Acquisition Officer will drive the strategy and execution of Christian Aid’s individual giving acquisition efforts, ensuring high impact campaigns like Christian Aid Week, Christmas and Emergency Appeals effectively attract new supporters. Through compelling messaging and innovative approaches, foster long-term, sustainable relationships,
optimising channels, products, and engagement strategies to maximise supporter growth.
The post-holder will lead on Regular Giving acquisition recruitment across multiple channels to grow lifetime giving and increasing the Christian Aid supporter base. They will be leading a team of two Individual Giving Acquisition Officers and collaborating with senior leadership, manage budgets, forecast the performance of campaigns and ensure cost-effective delivery, all while championing the ‘Believe in the Possible’ proposition to inspire and engage the next generation of supporters.
Some of the main responsibilities of the Senior Individual Giving Acquisition Officer includes:
- Lead the development and execution of the Individual Giving acquisition strategy, leveraging on key appeals like Christian Aid Week and Christmas to recruit and engage new supporters.
- Empower people and amplify change, optimise acquisition channels, refine messaging, and test new products to attract and retain both one-off and regular givers, ensuring long-term growth and engagement.
- Prioritise and lead the Regular giving recruitment strategy across multiple channels, supporting our ambition to build back and grow recruitment and supporters lifetime value.
- Collaborate with internal teams and external stakeholders, ensuring seamless and effective campaign delivery, maximising impact across multiple platforms.
- Analyse supporter data, providing actionable insights that enhance campaign effectiveness and engagement, continually refining approaches for greater success.
- Manage and mentor Individual Giving Acquisition Officers, fostering professional growth and driving performance within the team.
- Contribute to the broader Individual Giving strategy, cultivating an ambitious team culture that embraces innovation and excellence.
- Oversee reporting, budgeting, and forecasting to maintain financial sustainability and ensure the efficient allocation of resources.
About you
Who we are looking for
Essential:
- Significant experience in leading supporter acquisition programmes and activities across a range of channels.
- Significant experience in digital fundraising techniques for acquisition.
- Significant experience managing external suppliers and multiple stakeholders.
- Highly developed skills in budgeting, forecasting, and data-driven decision-making.
- Developed knowledge of legal requirements for fundraising, direct marketing, and data protection.
- Highly developed analytical, strategic, and communication skills for optimising acquisition.
- Demonstrable experience in managing and mentoring a team.
Desirable
- Marketing qualification (e.g. IDM, CIOF).
- Experience in DRTV and face-to-face fundraising.
- Experience in writing fundraising copy and digital marketing.
- Experience in emergency appeals or international development.
Further information
At Christian Aid we strive to be an inclusive and diverse employer and recognise the value that this brings in helping to build strong, creative and high performing teams.
We are actively encouraging racialised minorities, LGBTQ+, people with disabilities, returning parents or carers who are re-entering work after a career break, people with caring responsibilities, people from low socioeconomic backgrounds, women, and older workers to apply. This is because these groups are under-represented within our teams, especially at senior level, and we recognise and value the contributions members of these groups make to strong, creative and high performing teams. We have a strong Christian ethos and we encourage applications from all faiths. Applicants will be expected to demonstrate an understanding of and sympathy with Christian Aid’s faith identity.
All successful candidates will require a DBS/police check appropriate to the role and location and a Counter Terrorism Sanction check as part of your clearance for commencing your role with us. We also participate in the Inter Agency Misconduct Disclosure Scheme. In line with this Scheme, we will request information as part of the referencing process from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms their understanding of these recruitment procedures.
This role requires applicants to have the right to live and work in the country where this position is based and undertake the role that you have been offered. If you are successful and we make you an offer for the role, we will be required to conduct a right to work check on your immigration status in the UK. We will contact you regarding the documentation you will need to provide to evidence this.
The client requests no contact from agencies or media sales.

