Jobs for the Disability sector
Join our retail team as an Assistant Shop Manager at our Dorking shop and support the Shop Manager to maximise shop profit by achieving budgeted income, controlling shop expenditure in line with the shop's budget, and by recruiting and retaining a motivated team of volunteers. You will support the promotion of sustainable shopping and the shop’s social media to increase audience reach, attract customers, donors and volunteer supporters to deliver the Retail Strategy.
Income generation
- To support the Shop Manager to manage the Retail budget to achieve agreed targets:
- Help maximise shop sales by achieving agreed targets both through donated stock and bought in/new goods. This involves proactive stock generation, optimum pricing, processing stock to agreed amounts and stock planning.
- Achieve Gift Aid sales conversion target through maximising new donor sign up and encouraging repeat donations.
- Achieve the shops additional fundraising activities i.e., Christmas appeal sales targets through involving the shops team.
- Maintain high levels of shop presentation by merchandising and housekeeping to agreed standards as set out in the Shops Operations manual.
- Managing the stock levels of bought in/new goods, to include ordering of more stock as and when necessary.
- Assist in holding and attending Fundraising events to promote the awareness of The Children’s Trust.
- Source links with local communities to promote Retail in the community via media and other sources.
- Role involves a degree of manual handling in the sorting and lifting of stock.
- Job Purpose
- Job Description
- Duties and Responsibilities
Administration and compliance
- To ensure adherence to The Children’s Trust policies and procedures, in particular ensuring full compliance of the shops in line with all Health & Safety legislation, Trading Standards, Risk Assessments, Gift Aid, Lottery and all other legal or statutory requirements:
- Assist in controlling shop expenditure through effective cost control of weekly expenses.
- Ensure minimum losses of both stock and cash by following bank and till procedures and safeguarding the property of The Children’s Trust at all times.
- Adhere to all Policies and Procedures including those relating to the compliance with Health and Safety responsibilities, Gift Aid and Lottery.
- Complete all administration to meet the requirements, standard and deadlines for whom this work is produced.
- Embrace the change and development of new technology in the shop, for example The Loop (internal intranet) and Chariot (EPOS till system).
- Timely efficient responses to requests for information including voice and email messages.
- To fulfil any other agreed duties that may at times be reasonably required.
Personnel and Training
- To support the Shop Manager to ensure the Shop’s team are recruited, retained and developed:
- Led by the Shop Manager - provides positive, visible and proactive leadership to the Shops team.
- Assist in managing all employees and volunteers within the Shop in accordance with the aims and values of The Children’s Trust.
- Deputise and be accountable for all Shop Manager duties as and when necessary, in their absence due to sickness, holiday or recruitment.
- Assist the Shop Manager to recruit, induct, support, train and retain team of shop volunteers.
- Attend where appropriate, training courses relevant to the development of the role and Retail Sales meetings if required and cascade information to team as appropriate.
- Assist at other shops if requested and where reasonable.
- Carry out duties in accordance with Trust #Promises.
Customer Service
- To ensure customer care and quality of service.
- Provide excellent customer care through quality of service, dealing with complaints both efficiently and effectively, and having a good understanding of what The Children’s Trust does.
- Support other shops and fundraising colleagues as and when necessary.
The client requests no contact from agencies or media sales.
Fundraising Coordinator
About us
CASPA encourages autistic pride and supports autistic individuals to have fun, learn life skills, and make safe and inclusive community connections.
Our vision is to build a society in which autistic individuals feel understood and empowered to be their full self and live their best life. Our values are:
Acceptance – We are inclusive and celebrate our differences.
Support – We are supportive, caring and kind.
Community – We connect people and build community.
Trust – We earn trust and create safety.
Communication – We listen to others and communicate honestly.
About the role
Love organising events, building relationships, and raising money for a great cause? Join CASPA and play a key role in delivering exciting challenge events and community fundraising that make a real difference.
Working closely with the Head of Finance and Fundraising and Senior Leadership Team, you will plan and deliver a programme of challenge events. You will also support individual and community fundraisers and build strong relationships with supporters and businesses.
What you’ll do:
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Planning and running challenge events from idea to delivery
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Supporting and inspiring community and individual fundraisers
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Building relationships with businesses and donors.
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Managing fundraising data, income tracking and reporting.
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Working closely with colleagues across fundraising, communications, finance and HR
Salary Band: £ 14,976–£ 16,380 per annum (18 hours/week), depending on experience. (FTE £ 29,120–£ 31,850)
Contract Type: 12 month fixed-term contract
Working Pattern:18 hours per week with ad hoc requirement to attend weekend and evening events with TOIL given for these.
Must be able to work at CASPA's office on Mondays or Tuesdays with hybrid-working flexibility for remaining hours.
Location: Oakley House, Bromley Common, Bromley BR2
About you
We’re looking for someone who
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Is experienced, organised and proactive
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Loves running events, fundraising and making things happen
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Can manage multiple projects and hit income targets
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Shares CASPA’s values and commitment to equity and inclusion
You are also someone who shares our way of working:
Committed – We are committed to CASPA’s mission and our work.
Learning – We share knowledge, learn from others to grow our skills, and support others to grow.
Proactive – We take action, problem solve and “muck in” where needed.
Organised – We plan and manage our time, tasks and responsibilities.
Optimistic – We think positively, encourage fun, and promote autistic Pride.
We are an Equal Opportunities Employer committed to fostering a diverse and inclusive workplace where everyone feels valued and respected.
We are keen to attract those with lived experience of autism. We encourage applications from individuals of all backgrounds, including ethnicity, religion, gender identity, sexual orientation, age and disability.
How to apply
If you’re passionate about fundraising and want your work to have real impact, we’d love to hear from you.
Before you apply, please read through the relevant Job Description carefully.This will give you more information about what is required for the role. It also includes a person specification.
Please apply to CASPA with
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your CV (no more than 2 pages) and;
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a Supporting Statement (for example a one page cover letter or a 2-minute video). This should include:
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your motivation for the role
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your motivation for working for us
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your key skills/experience in relation to the Person Specification.
(Please note that generic cover letters will not be accepted).
The safety and welfare of our members is paramount. This post is subject to satisfactory references and a full DBS check.
Closing date for applications: 24th February 2026 at 11.59pm
Interviews to take place: w/c 9th March 2026
We may close our recruitment campaign early based on application suitability and encourage you to apply as soon as possible.
If you want CASPA to delete your personal information after the recruitment campaign closes, let us know when you apply.
The client requests no contact from agencies or media sales.
