Uniting Staffordshire Against Hate provides information, advice, guidance and practical and emotional support to victims of hate crime and hate incidents to help them cope and recover from their experience and exercise their rights under the Victims Code. We also work to raise awareness and encourage reporting of hate crime across Stoke on Trent and Staffordshire.
The role of a Training and Community Engagement Officer is an exciting and diverse one. You will be responsible for engaging with communities, including those most at risk of or directly impacted by hate crime, to improve awareness and understanding of hate crime, how to report it and how to access our specialist support service. You will do this in a variety of ways including by delivering awareness raising sessions and activities and attending events. You will also provide initial information, advice and guidance to victims of hate in the community and facilitate referrals into our specialist support service. You will be responsible for the development of meaningful and trusted relationships between communities and the service, so that the people who need our support know how to and are confident to access it. You will also be responsible for delivering our awareness raising training to professionals and communities.
Flexibility is a key characteristic of all our posts, and the post-holder may be asked to carry out other tasks consistent with the grade from time to time.
This role is based at our offices in Hanley but most of your time will be spent working in communities across Staffordshire and regular travel is a key element of this role.
Equality and Diversity:
All staff members are expected to demonstrate a commitment to equality and diversity. We recognise and celebrate the positive value of diversity, promote equality and challenge discrimination.
Students’ Unions are amazing membership organisations with unique structures and ever-changing leadership. The Student Communities Coordinator is a central part of the Student Activities and Communities department, working collectively to deliver UoGSU's work in engaging out student groups, societies and delivering events.
The successful applicant will be passionate about supporting our members to create a sense of community. You will be enabled to lead on projects alongside playing an important role within a growing department of the SU engaging with our student community, societies and organising events within the University of Gloucestershire.
To apply and see our full job pack, please visit our website.
For an informal conversation, please visit our website.
Important Dates
Closing Date: Thursday 18th June
Interview Dates: Week commencing 29th June
Start Date: ASAP
Job Details
- Job Title: Student Events & Communities Coordinator
- Location: Across all of the main UoGSU sites, with a flexible working policy.
- Department: Student Communities
- Reports to: Student Activities & Communities Manager
- Salary: £24,600
- Contract Type: Full Time
- Hours: Full time, normally 9am-5pm. Some flexible hours required to meet demands of the Students’ Union.
- Working Days: Monday- Friday
- Benefits: 25 days holiday pro rata, contributory pension scheme available, excellent flexible working policy including some home working when appropriate.
Main purpose of the job
This role is a central part of the Student Activities and Communities Department, working collectively with colleagues to deliver UoGSU’s work in engaging our student groups, societies and delivering events. We expect this role to deliver an inclusive and engaging environment for all and support students to actively participate in student-led groups. The post holder will co-create events and activities which maximise student engagement and build sense of community at University.
Main duties and responsibilities
High quality student-led events
• Coordinate and working with others promote our student-led societies offer and other student groups within UOGSU.
• Develop, enhance and deliver an active calendar of student-led events.
• Work in collaboration with internal and external stakeholders with event planning, design and delivery of student-led events.
• Provide operational support at student-led events and activities.
• Assist in the planning of large-scale events such as Welcome, SU crew volunteering programme, our Varsity series and Student Awards.
• Support the UOGSU events programme. Be a point of contact for students, University staff, UOGSU staff who wish to utilise on-campus spaces for events, and to assist them in the planning and delivery of a successful event.
• Assist in risk mitigation for events, ensure up to date risk assessments are in place and health and safety guidelines are being followed.
• Act as a premise license holder if required (training provided if necessary).
• To have operational responsibility for SU social spaces including ensuring equipment is functional, that space usage is recorded and that the environments evolve with changing student demands.
Support for student groups
• Develop effective partnerships to facilitate involvement and engagement with our student groups and support them to develop their capacity to achieve their potential.
• Ensure our student groups are accessible and inclusive to all members.
• Ensure our database of student leaders and members of our societies are up to date.
• Effectively engage students and provide ongoing support and assistance where necessary.
• Organise regular meetings with our elected student leaders and committee members.
• Contribute and support the development of a training programme for student groups.
• Provide financial guidance to student groups and support where needed.
• Coordinate our student staff team to enable them to provide the most effective and efficient service to our members.
• Assist with coordinating and dealing with member discipline and complaints contributing to effective process development.
• Assist in risk mitigation for student groups, ensure up to date risk assessments are in place and health and safety guidelines are being followed.
• Support the priorities of the elected officers.
UoGSU exists to support its members to overcome the myriad challenges they face, so that they can love their time at the University of Gloucestershire
The client requests no contact from agencies or media sales.
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At the Centre for Better Health, we envision a world where everyone can lead satisfying and hopeful lives in a society without any stigma of mental ill health. This is an exciting opportunity to step into a meaningful and rewarding role that makes a positive difference to the community we serve.
Role Purpose
As Reception and Office Administrator, you will play a key role in the team; providing a warm, efficient and professional reception service, and being the first point of contact for enquiries.
You will also provide administrative support to contribute to the smooth running and success of services. This will include supporting with the promotion of our services, processing new referrals, managing bookings and payments, and maintaining good record keeping.
Our Centre operates 9am–5pm on Mondays and Fridays, and 9am–8pm on Tuesdays, Wednesdays, and Thursdays. Please note that some evening work is required for this role (with working hours 12-8pm in these instances).
Main Duties
- Provide a professional, confidential reception service, welcoming service users and volunteers and managing phone and email enquiries.
- Act as the first point of contact for enquiries, sharing accurate information and offering appropriate signposting.
- Deliver general administrative support to the team, including promoting the organisation’s services, processing referrals, arranging assessments, managing bookings and payments, and handling day‑to‑day reception tasks.
- Maintain monitoring systems and databases in line with the organisation’s processes.
- Work collaboratively with the team to achieve agreed objectives.
- Attend and contribute positively and constructively to meetings as required.
- Respond proactively to the needs of the role, demonstrating flexibility and a positive attitude.
- Support marketing activities when required, including designing posters, sending mail-outs, and creating simple social media and website content.
Please note that this job description is not exhaustive and may change depending on the need and development of the organisation.
If you would like to apply for this post, please submit your CV and a covering letter, detailing how your skills, knowledge and experience meet the requirements of this post.
The client requests no contact from agencies or media sales.