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Do you have a passion for working with people and the ability to empathise with others?
We are looking for a Housing Management Assistant to contribute & provide a safe and welcoming environment for our clients who are going through their individual recovery.
As a Housing Management Assistant, you will provide first contact, reception, and basic housing management services to vulnerable adults, in turn making a real difference to their lives and recovery.
Specifically, you will be responsible for the reception area, managing access to the buildings, housekeeping duties, rent collection, repairs management, contributing to inventory management, accurately logging and reporting incidents, and responding to neighbourhood concerns appropriately.
Hither Green Service (Spring Gardens and Hilda House) is a busy, flagship service which provides you with the opportunity to join a specialised and committed team supporting 68, multiple excluded, highly vulnerable adults with complex needs in Lewisham.
About you
You will be someone who is keen to be involved in helping people rebuild their lives after experiencing homelessness and can demonstrate the below.
Direct experience is not needed, therefore making this role a great entry for the right candidate who has a genuine desire to develop a career in helping vulnerable people.
St Mungo's are committed to creating a diverse and inclusive workplace. We strongly encourage applications from all under-represented groups.
How to apply
To view the job description and guidance on completing your application form, please click on the ‘document’ tab on the advert page on our website.
Please take a look at our website and apply by clicking the ‘Apply Now’ Button to start your online application form.
Closing date: 10am on 8 May 2026
Interview and assessments on: TBC
Want to use your communication and listening skills to support people experiencing homelessness in Bristol as a Project Worker?
Where you’ll be working
St Mungo’s Bristol Accommodation Services are taking on an exciting expansion, including supported housing Toll House Court in Southville, and Semi Independent Accommodation across West and East Bristol.
These services provide accommodation and housing related support to people experiencing homelessness; dedicated to providing a safe, trauma informed, high quality and inclusive service to people while they are living in the hostel with the aim of working towards a positive move-on into independent housing.
You will join a dynamic team of managers, day shift and night shift workers, taking part in the renewal of the service, helping us to provide a psychologically-informed environment and a supportive and secure place where our residents can make meaningful life changes.
What you’ll be doing as a Project Worker
When you'll be working
You will work full time on-site on a 7‑day rolling rota, including early shifts from 7:30am, late shifts until around 10pm, bank holidays, and two extended weekend shifts in every six. Some roles also offer a 20% pay premium for hours worked between 8pm–8am Monday to Friday, and for all weekend hours.
What we're looking for
This is a fantastic opportunity to be part of the transition of this expansion. You don't need loads of direct experience. We are looking for inspirational, people who will be committed to our recovery ethos, and has a genuine interest to support people to rebuild their lives. If you can demonstrate the below we’d love to hear from you!
We believe in the value of lived experience and welcome applications from people who can draw on personal experience (e.g. homelessness, mental health struggles, addiction, abuse, exploitation, time in care or the justice system) to build rapport and support clients within a recovery focused approach.
How to apply
To view the job description and guidance on completing your application form, please click on the ‘document’ tab on the advert page on our website.
Visit our website and click the ‘Apply Now’ Button to start your online application form.
Closing date: 10 am on 19 May 2026
Interview and assessments between 1-5 June 2026
St Mungo's are committed to creating a diverse and inclusive workplace. We strongly encourage applications from all under-represented groups.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Ability Housing is a not-for-profit organisation dedicated to providing high-quality, accessible, and sustainable homes for people who need them. We focus on enabling independence and improving quality of life, and we are proud of the positive impact our properties have in communities across the South of England.
As we continue to invest in and maintain safe, modern, and energy-efficient homes, we are looking for a skilled Building Surveyor to join our friendly and purpose-driven team.
The Role
As a Building Surveyor at Ability Housing, you’ll play a key part in managing the condition, safety, and ongoing improvement of our property portfolio.
You will:
This is a fantastic opportunity for someone who enjoys a mix of technical work, problem-solving, and making a genuine difference to residents’ lives.
About You
What We Offer
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Could you bring your excellent project management and community engagement skills to help rural communities identify housing need and increase the pipeline of rural affordable homes in Buckinghamshire and Milton Keynes?
About us
At the heart of Buckinghamshire’s communities, Community Impact Bucks is a locally rooted charity committed to helping communities and charities thrive. Our impact is made possible by a passionate and committed team who believe in the power of local action and understand the places and people they serve.
We expect all staff to deliver activity within Buckinghamshire’s communities and to bring local knowledge, relationships and contextual understanding to ensure our support is relevant, inclusive and community‑led.
About you
You will bring passion and energy to make a difference to rural communities. You will enjoy working with people and helping communities to achieve their goals.
An excellent communicator, you will enjoy building partnerships and working with people from a variety of backgrounds, with a strong awareness of diversity and inclusion, and the ability to be diplomatic and take the initiative when needed.
Your knowledge and experience might involve:
Training and support will be provided so you don’t need to be an expert in everything. You will be part of a supportive staff team within the charity, and you will be part of a national network of Rural Housing Enablers offering peer support and shared learning.
You will benefit from an interest in housing and must be able to work with Parish Councils, Housing Associations and Local Housing & Planning Authorities.
Key responsibilities
Key requirements
Diversity & Inclusion
Community Impact Bucks is committed to challenging inequality and values the diversity of our communities in Buckinghamshire. We recognise that reflecting that diversity will only ever make our organisation better. We work to ensure an inclusive culture where colleagues feel welcomed and supported to succeed and thrive. We encourage applications from people of all backgrounds, particularly those from under-represented communities.
How to apply
For more information please download the Job Description and Person Specification below, or visit our website at Community Impact Bucks.
Please apply via the CharityJob website with a CV and a cover letter explaining how your skills, experience and interests meet the Job Description and Person Specification by 9am on Tuesday 26th May 2026.
We are committed to finding the right fit for this role. We will be reviewing applications and shortlisting candidates to interview as they are received. We will close this position once the right person is found.
We support people and groups to get involved in their local communities and make Buckinghamshire a better place to live.

The client requests no contact from agencies or media sales.
Internal Job Title: Sanctuary Support Coordinator
Hours: 35 hours per week (full time).
Location: Home-based focussed around Cardiff and Newport, with regular travel across Wales and occasional travel to England.
Contract: Currently funded until December 2028.
Salary: £36,191.
About us
Housing Justice unites diverse communities to build personal connections, help people out of homelessness, and create justice in the housing system. Our vision is of a community where everyone has a safe and stable home, and a feeling they belong.
Our Seeking Sanctuary project is a Wales-based initiative delivering innovative housing solutions and community-led support for people seeking sanctuary. We combine community hosting, tenancy-based housing, and advocacy to help build a Nation of Sanctuary.
About the role
Reporting directly to the Sanctuary Manager, you will be responsible for the day-to-day delivery of our accommodation pathways, ensuring the best possible outcomes for destitute migrants and newly granted refugees.
This is a dynamic, frontline casework role that spans three core areas of our housing provision:
The Hosting Project: Supporting people seeking sanctuary who have no recourse to public funds by giving them a welcoming, safe place to stay in the home of one of our volunteer hosts.
Refugee Lodgings: Helping to provide a safe and supported housing option for newly granted refugees at risk of homelessness by matching them with people who have a spare room.
Transitional Housing: Providing vital tenancy sustainment support for newly granted refugees transitioning into our shared accommodation properties.
About you
We are seeking a dedicated, highly organised, and empathetic professional with proven experience working directly with people experiencing homelessness, particularly asylum seekers and forced migrants.
You will have a strong working knowledge of the housing system, the UK welfare system (including Universal Credit and Housing Benefit), and how to support people to access their entitlements. Because this role requires managing complex casework and navigating cultural nuances, you must possess strong interpersonal skills, particularly when working with vulnerable people or those with English as a second language.
If you are a creative problem-solver who is passionate about empowering refugees and building sustainable housing pathways, we want to hear from you.
Benefits
29 days annual leave, 3 of which are fixed between Christmas and New Year.
This is in addition to bank holidays and pro-rata if part time.
After 3 years of service, you are entitled to one additional day of holiday for each additional year of service, up to a maximum of 5 additional days, pro-rata if part time.
We offer flexible working. Not all posts can be made flexible, but where possible we operate core hours of 10am - 3pm, with employees able to flex their working day around these.
Any flexibility is at the discretion of the line manager and relevant senior manager.
As this role is offered as Home Working, we will provide some financial support to get you set up with appropriate equipment.
We offer an employee assistance programme through Spectrum Life, which can be used by you and your family for a range of advice and support.
We offer a cycle-to-work scheme.
How to apply
If this sounds like the opportunity for you, please read the attached job description and fill out the application form, describing your capabilities for each of the numbered points in the person specification.
Interviews will provisionally be held on Thursday 11 June
The client requests no contact from agencies or media sales.
The role
This is an exciting opportunity to lead the Sussex Community Housing Hub team in providing technical advice and support to communities engaged in rural and community led housing projects.
Community-led housing involves local people playing a leading and lasting role in solving housing problems, creating genuinely affordable homes and strong communities.
You will be working in conjunction with other members of the Hub to help deliver quality affordable housing schemes that these communities are truly proud of.
The role
This is a senior, externally facing post reporting to the Chief Executive. You'll manage a caseload of community-led housing projects, lead a small team of advisors, and work in partnership with communities, parish councils, housing associations, local authorities, landowners, and developers across East and West Sussex.
You'll also play a part in shaping Druv Homes, AirS's emerging housing association.
What you'll be doing
What we're looking for
Essential:
Desirable:
Practical
The role is based in Lewes with hybrid working. Regular but infrequent travel across East and West Sussex is required — a driving licence or equivalent transport access is essential.
For more information about the role and the organisation download the Job Description, Person Specification and AirS Prospectus.
To increase the capacity of rural communities to manage change for the benefit of all their constituents.



The client requests no contact from agencies or media sales.
Job Title: Housing Independent Gender Violence Advocate (Housing IGVA)
Location: The GAIA Centre (Lambeth, London)
Salary: £29,701.36 per annum (Inclusive of London Weighting, which may not be applicable depending on your home location and any agreed permanent homeworking arrangement)
Contract type: Full time, Permanent
Hours: 37.5 hours per week. The working pattern is 9am – 5pm Monday – Friday. Occasional late early shifts: 8am-4pm or late shifts: 1pm – 6pm on a rota basis to cover duty (approximately 2-3 days a month). Flexibility on how the hours is spread across the week within these times.
The Housing Independent Gender Violence Advocate (IGVA) will be embedded within borough housing teams to facilitate the dual working that will ensure that survivors’ safety and housing needs are met. This includes:
· Close working relationships with Housing colleagues
· Provision of specialist knowledge relating to DA for Housing Officers and Homelessness Teams to draw on
· Specialist support for survivors at the moment of crisis
· Provision of advocacy; supporting survivors to access safe accommodation
· Ongoing support from the IGVA from wider DA service, including access to group clinical supervision, casework management meetings, reflective practice sessions, one-to-one supervision from service manager
The Housing IGVA will work closely with victims of gender-based violence from the point of crisis, to provide high quality independent advocacy and support to survivors of gender-based violence at the highest risk and their children. The role will be part of increasing the ability of partner agencies to recognise, reject and respond appropriately and safely to all forms of gender-based violence (including domestic violence, sexual, financial and emotional abuse, female genital mutilation, forced marriage and honour-based violence).
The job involves working within a multi-agency framework consisting of the MARAC and local partnership protocols and procedures that prioritise the safety of survivors. The job involves informing survivors of the full range of civil, criminal, housing and practical options that might increase their safety. The post holder will empower survivors by providing them with emotional, practical and personal welfare support especially around complex housing needs.
The job involves ensuring that women are provided with a safe, supportive and welcoming environment, enabling them to access their rights, make decisions and increase their life options.
This post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.
Closing Date: 09:00am 1 June 2026
Interview Date: 8 and 9 June 2026
The client requests no contact from agencies or media sales.
37.5 hours per week / permanent / working onsite / this role operates on a seven‑day rolling rota following a four‑on, four‑off shift pattern. Shifts will include evenings, weekends and bank holidays.
YMCA DownsLink Group is the leading charity for children and young people across Sussex and Surrey. We offer safe homes, mental health support and trusted advice.
We believe that every child and young person has the right to be safe, heard and to shape their own future. We work alongside them to make that happen.
We are here for children and young people, many of whom face multiple challenges and need our support.
Our Values - we do what’s right, we work with heart, and we build real connections – guide us in all our actions.
Horsham Y Centre provides 24-hour supported housing services offering medium levels of housing-related support for young people aged 16-25 with 50 bedspaces and shared communal facilities. We adopt a trauma informed and psychologically informed approach to supporting our residents to help them build essential life skills, identify their goals and work towards aspirations so that they can move on to enjoy fully independent futures. We have a dedicated team of Support Workers, Night Workers and additional Bank Workers who provide support, guidance, and signposting around areas such as housing, budgeting, living skills, jobs, relationship building and wellbeing. Situated in the middle of Horsham, the service has strong links with and contributes to the local community.
We adopt a trauma informed and psychologically informed approach to supporting our residents to help them build essential life skills, identify their goals and work towards aspirations so that they can move on to enjoy fully independent futures.
We are looking for a Housing Night Worker to join our team at Horsham Y Centre. You will respond promptly to any reported incidents, accidents, or concerns, carrying out thorough checks and taking appropriate action to ensure the safety and wellbeing of everyone on site. You will also take a proactive approach to preventing anti‑social behaviour, working closely with support staff to maintain a positive environment. In addition, you will carry out one‑to‑one interventions with young people who may be experiencing a mental health crisis or who require medical assistance, ensuring they receive timely and appropriate support.
What you will be doing - this is more than a night shift role - it’s an opportunity to make a real difference, working as part of a dedicated team committed to helping young people grow and develop.
Main areas of responsibilities are:
Safety and security
Resident engagement
Administration and housekeeping
General
This role involves lone working, so you will need to be confident in decision‑making and in following procedures. However, before joining the rota, you will have the opportunity to get to know the team and services, take part in a full induction, complete the required training, and undertake shadow shifts to ensure you feel confident, supported, and well prepared.
If you are enthusiastic about this opportunity but don’t meet every single requirement, we still encourage you to apply. Your skills and experiences may be more transferable than you think, and you could be exactly the person we are looking for.
About you - this is a dynamic role for someone passionate, empathetic and committed to young people’s development.
Experience and knowledge
Skills and abilities
CLOSING DATE: Sunday 17 May 2026 at midnight.
PLEASE NOTE: We are unable to provide work permits or visa sponsorship for this role, so applicants must already have the right to live and work in the UK independently.
An inclusive workplace We are committed to policies and practices of equity, diversity, and inclusion and to supporting our people to make sure our culture is consistent with this commitment.
Accessibility If you require assistance or have questions regarding the application process, please do contact us.
YMCA DLG requires all staff and volunteers to be committed to safeguarding and promoting the welfare of children and young people, and to respond proactively to safeguarding concerns.
Successful applicants will undergo a thorough background screening process, conducted by an accredited third-party provider. This includes an Enhanced DBS check (with Children’s and Adults’ Barred Lists) as well as comprehensive reference and activity check.
Our mission is to help children and young people have a fair chance to be who they want to be.

The client requests no contact from agencies or media sales.
We are wanting to recruit a motivated and experienced support and recovery worker to support homeless and vulnerable guests at our daily drop-in, and in Hope House - our 4 bed supported house
Responsibilities
Our support workers both work with guests in both Drop-in and in Hope House, but each takes a lead responsibility in one or the other of these projects. This post holder leads on the housing management responsibilities for Hope House.
Drop-in responsibilities :
· Welcome and assess first time guests, identifying priority needs.
· Signpost and support guests to access key statutory and voluntary services, especially housing, benefits, homelessness services etc
· Provide practical support and advice to guests , for example with helping with forms, bill enquiries, budgeting .
Hope House responsibilities
- Vet the suitability of potential residents and support them with their transition in/out of Hope House
· Hold weekly individual support sessions with residents
· Ensure tailored support plans (using Homeless Outcomes Star) are in place for each resident
· Identify “next step” housing options for residents and work with the residents to access these.
Oversee the safe and efficient running of Hope House, taking into account any relevant Supported Housing/ HMO specific requirements.
1. Please note all candidates will need to demonstrate current Eligibility to Work in the UK – British passport/Birth certificate or visa. We are unable to accept sponsorship applications
2.Please see our website for more information about this opportunity
We are a local charity based in Redhill providing practical solutions and emotional support to the homeless, vulnerable and isolated of East Surrey.


Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Keychange is a Christian charity with a proud history of supporting people by providing community for over a century. We believe that everyone has dignity and worth, and that people thrive best in communities where they are known, valued and supported. Across our care homes and housing communities, we seek to provide support that goes beyond compliance and is rooted in compassion, excellence and Christian values.
We are now seeking a Housing Operations Manager to play a pivotal role in overseeing our supported housing delivery.
The role
As Housing Operations Manager you will oversee both the ongoing supported housing operations and be tasked to bring improvement and consistency of delivery. We have a vision to grow our women’s housing provision over the next five years and this role will be key in developing an impacting and financially sustainable supported housing model.
The focus of the role includes:
This is a management role with real impact – both within Keychange and in the lives of people we support.
About you
We are looking for a values-led manager who brings:
You will be someone who combines operational management with high standards of support, and who leads with integrity, humility and purpose. This is a management role where you can make a lasting and meaningful difference.
The role involves regular travel across our sites in the south of England.
What we offer
Please see the attached job pack for a full job description and person specification, and more information about how to apply. Please note that we will be interviewing on a rolling basis and reserve the right to close applications early, so we recommend that you apply at your earliest opportunity.
To focus on developing and encouraging community for vulnerable adults by seeking to address the risks in society of increased loneliness.
The client requests no contact from agencies or media sales.
You will work closely with Parish Councils, local communities, landowners, housing providers and Dorset Council to help rural communities explore and progress solutions to local housing need.
This is a community‑facing, relationship‑based role that combines engagement, analysis and practical problem‑solving. You will manage your own caseload and play a key part in building trust, navigating sensitive issues, and helping partners move ideas towards delivery.
Key responsibilities include:
You will not be expected to come with detailed technical knowledge of rural housing policy. Training, mentoring and technical support will be provided, including support from national and local Rural Housing Enabling networks.
Please submit:
• A CV and
• A covering letter explaining how your skills and experience meet the requirements of the role
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Our Vacancy
We’re looking for a dedicated and organised Community Manager to oversee the day‑to‑day management of one of our homeownership over 55s housing communities. In this role, you’ll provide help, support, and advice to residents, ensuring their wellbeing and promoting a safe and secure environment. You’ll be responsible for housing management, coordinating services, and maintaining positive relationships with residents and stakeholders. This is a rewarding position where your ability to deliver excellent customer service will make a real difference to the lives of older people.
What you’ll do
As a Community Manager, you’ll support new residents to settle in, provide information about the scheme, and promote health and safety through regular checks. You’ll manage onsite contractors, oversee repairs, and maintain accurate records of expenditure and income. You’ll process purchase orders, handle administration, and manage communal facilities. You’ll also work closely with Residents’ Committees, attend meetings, and liaise with statutory and voluntary organisations to signpost residents to additional support. Occasionally, you may need to respond to emergencies outside normal office hours.
What you’ll need
An enhanced DBS check is required for this role.
Why Join Us?
When you join Peabody, you’re joining a team guided by our values, Be Kind, Do the Right Thing, Love New Ideas, Celebrate Diversity, Keep Our Promises, and Pull Together. We believe in creating a workplace where everyone feels supported, included, and empowered.
What We Offer
Please read before applying:
You must have the right to work in the UK; we are unable to provide visa sponsorship.
We reserve the right to close this advert early if we receive a high volume of suitable applications.
If this sounds like we are right for you and you’d love to be part of Peabody, we’d like to hear from you. Please apply now by submitting an anonymised CV and a short statement explaining why you’re the perfect fit for this role.
Closing date: 20 May 2026
Interviews will be face to face at Founders House, SW1V on Wednesday 27th May.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Housing Needs Service is integral in effectively preventing homelessness and supporting service users into permanent and sustainable accommodation. The Housing Needs Service involves working collaboratively with other internal services, including the Resettlement Team, the Employment Service, the Housing Solutions Service and Passage House Assessment Centre, to assess the housing needs of service users and identify appropriate accommodation options.
This service is key part of the No Night Out service (NNO), an innovative model that provides rapid intervention and support for individuals at imminent risk of rough sleeping for the first time. Service users are provided with emergency accommodation, assessed by the Housing Needs Service and supported to view and sign up for Private Rented Sector properties within a target timeframe of 14 days. The Housing Needs Service works closely with the Resettlement Team to achieve successful outcomes within this prevention service.
The Housing Rights Worker will provide high-quality housing advice, advocacy and casework support to individuals and communities experiencing homelessness, housing insecurity or other housing-related problems. You will empower clients by delivering practical solutions and helping them understand and exercise their statutory rights, while contributing to the organisation’s objectives of preventing homelessness and improving access to safe, secure housing.
The Housing Rights Worker is required to:
Main Duties
Housing Advice & Casework
Partnership & Multi- Agency Working
Community Engagement & Outreach
Service Development
The client requests no contact from agencies or media sales.
The Bridge Project has been supporting people across Bradford since 1983. We work with individuals, families and communities to create lasting, positive change, recognising that people’s needs are often complex. Our dedicated team of around 120 staff, helps address a wide range of challenges, including housing instability, health and wellbeing, employment barriers and more.
We are looking for a forward-thinking Finance Manager to play a pivotal role across the organisation, with a particular focus on our supported housing projects. This is an exciting new position that not only takes on key responsibilities from our Director of Finance, but also additional work linked to our housing projects as we grow.
With major expansion planned over the next two years and our journey towards becoming a Registered Provider of Social Housing (RP) well underway, this is a rare opportunity to shape the financial foundations of a rapidly developing housing portfolio.
The Finance Manager will line manage the Finance Administrator, who undertakes much of Bridge’s day-to-day finance processing, and will work closely with the Director of Finance on organisational wide financial management.
Because of our size, the post will cover a range of financial responsibilities that in larger organisation would be divided across several posts. These responsibilities will include; managing income and expenditure for our housing projects; oversight of the organisation’s purchase ledger; payroll; producing internal management accounts and financial monitoring reports to funders; assisting with organisational budgeting, annual accounts and the audit process. This makes the role ideally suited to someone with a broad range of accounting and financial experience and skills, ideally with either a social housing or charity background.
We are looking for someone who is a part-qualified or a fully qualified accountant, with knowledge of UK accounting regulations. Strong financial reporting and analytical skills along with an understanding of payroll processes and systems is essential.
This is a full-time permanent position, with the potential for hybrid working. A willingness to undergo an enhanced DBS check is also a requirement of the post.
If you would thrive working as part of our supportive and positive staff team, we’d love to hear from you. Alongside a rewarding career, you’ll enjoy a benefits package designed to help you thrive:
The Bridge Project is proud to be a Mindful Employer, championing a workplace where wellbeing truly matters.
If you would like to have an informal conversation about the role, please contact Martin Brook, Director of Finance and Support Services to arrange this.
To find out more information and to download an application pack, please visit Jobs and Volunteering - The Bridge Project.
You must complete the Bridge Project’s application form in order to be considered for the role. The application form plays a key part in our recruitment and selection process. We use the information you provide about your skills, experience, career and education history to decide whether or not to invite you for an interview. It is important that you complete the application form as fully and accurately as possible, ensuring that you give specific examples which demonstrate how you meet the criteria.
No CVs are accepted. No Employment Agencies please.
Closing Date: 9.00 am Monday 18 May 2026
Shortlisting Date: Tuesday 19 May 2026
Interview Date: Thursday 4 June 2026
The client requests no contact from agencies or media sales.
Housing First Worker
£25,974 - £26,070
Southampton
Permanent, Full Time
Hours: Monday to Friday. Generally no weekends or evenings, though there may be times client support needs or appointments mean these hours will be required.
Must be a driver with own car for use in role as travel is an essential part - we cannot offer interviews to non-drivers. As such, must have business insurance for use of own vehicle during working hours. Mileage will be paid for client and support related travel.
Experience working with challenging behaviour, mental health support, substance misuse or trauma beneficial. Understanding of entrenched behaviours and intensive support needs beneficial alongside tenancy management and benefits awareness.
Awareness of Housing First principles would be desirable
Our company supports individuals aged 16 and over, who have high support needs and a history of entrenched or repeat homelessness, to have a home of their own where they can regain stability, safety, and support. We work in partnership with the council and various housing association to deliver intensive person-centred support and accommodation choices.
Our priority is to find safe, permanent housing that’s suitable for the client. Once housing is found our dedicated team provides intensive one to one support to enable clients to maintain their accommodation and achieve their goals.
If you love working with people and are looking for a role where you can make a real difference in the lives of those you support, then this is the role for you!
JOB PURPOSE
· To be part of a team that supports our clients, by providing intensive wrap around support, keeping them safe and helping them to achieve their goals.
· To provide people with homes and specialist support so they feel more valued and secure, and ready to take the next steps.
MAIN RESPONSIBILITIES
· To assess the needs of each client, helping to develop their personalised support plan and safety plan to achieve their goals. These are kept under regular review
· To manage a personal caseload of clients who require intensive support on a one-to-one basis
· Providing assertive outreach for those that are rough sleeping to build a trusting relationship, which will require a flexible approach to engagement techniques.
· To provide practical support when a client moves into a property such as setting up utilities, sourcing furniture, developing their domestic skills and accessing services in the community
· To mediate and negotiate with housing providers to secure accommodation and prevent homelessness when applicable
· To engage with local authorities, health providers and other agencies, creating and maintaining working relationships to maximise the opportunities available to clients
· To liaise with colleges, training agencies, employers to help clients gain access to education, find work or maintain their benefit entitlement
· To lead on client activities to help them gain practical life skills
· To support clients by providing advice on housing, welfare benefits, rent deposits and household goods via a variety of schemes
· To support clients to understand harm reduction approaches to keep them safe and well
· To carry out housing management duties such as collecting service charges at various locations
· To support clients in trauma informed and psychologically informed ways
· To adhere to safeguarding responsibilities, following our safeguarding policy and procedure
· To help maintain health and safety, ensuring clients, visitors and buildings are safe in accordance with Health and Safety regulations, policy and procedures
· To provide basic first aid assistance until help arrives (full training is provided)
· To work confidently and efficiently when lone working
· To maintain accurate records on our client management system and ensure these are stored in line with GDPR
· To maintain confidentiality
· To represent the organisation in a professional manner
· Any other reasonable duties required in the interest of the organisation
ROLE REQUIREMENTS
· This role will require an Enhanced with Barred List(s) disclosure and barring service check is a requirement for this role. This would be completed on appointment of the role.
· This role will require a full drivers’ licence and access to a vehicle
· This role will require you to work flexibly across several sites and in the community
· This role will require you to work with clients on a one-to-one basis
· This role will require you to lone work
· This role will require you to support people sleeping rough
ESSENTIAL CRITERIA
· Strong communication skills, both verbal and written
· Clear verbal and written English
· Good keyboard skills for data inputting
· Good working knowledge of Microsoft Outlook, Excel and Word
· Confident and assertive manner
· Ability to self-motivate as you will have some instances of lone working
· Effective team working
· Ability to respond calmly to crisis
· Deal promptly with and effectively react to challenging situations
· Have an interest and genuine concern for homelessness and related issues
DESIRABLE CRITERIA
· Experience of managing a caseload of clients
· Understanding of the complex support needs of people experiencing homelessness or those with complex needs
· Knowledge of Safeguarding practices
· Knowledge of voluntary and statutory agencies, housing regulations and the benefits system
· Understanding of risk assessment and person-centred, outcomes-based delivery
We reserve the right to close our adverts early if a successful candidate is found, so please submit your application as soon as possible.
We are committed to safeguarding and safer recruitment. We carry out pre--employment checks such as DBS checks, Overseas police checks (where appropriate), reference checks, and CV gap querying for all new staff members.