Jobs

We are recruiting for a Refuge Worker to join our team in Westminster; the scope on this job involves….

Job Title: Refuge Worker

Location: Westminster
Salary: £28,104 per annum
Contract type: Permanent, Full-time

Hours: 37.5

We want kind and empathic people to work at Refuge, who believe in equality, diversity, and inclusion, are experts in their area of knowledge, want to make a positive difference and improve the lives of the women and children we support.

This is an opportunity to join Refuge as a Refuge Worker. You will be responsible for providing high quality practical and emotional support to survivors of domestic violence and their children living in our refuges. 

This post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies. 

As part of this role, you will be required to participate in an out-of-hours on call rota. 

Closing date: 9am on 7 August 2024

Interview date: 19 August 2024

Benefits

Refuge offers a variety of exciting opportunities to learn, develop and grow in your career. We recognise the value everyone brings to the organisation to achieve our aims and are dedicated to developing and rewarding our staff. More details of our benefits can be found in Job Information Pack.

We are looking for someone with the skills and experience of an operational role in a small dynamic and growing organisation to join our team. This is an important role working closely with our CEO to help our charity achieve its ambitious growth plans.  The role is part time working 3 days per week which can be worked flexibily.

You will undertake a range of operational and financial activities. You will be experienced, well organised and accustomed to independent remote work and will join a friendly team of five and be willing to contribute to all areas of our work. You will be flexible to the needs of the charity and as such undertake tasks and responsibilities not specifically listed here but relevant to its smooth running, including general office and administrative tasks and aspects of service delivery, as directed by the CEO

JOB SUMMARY

To support the CEO and assist the PKD Charity to deliver its organisational operations effectively and continue to provide first-class services to our community.

YOUR RESPONSIBILITIES

• Manage project grants and contracts and liaise with the charity’s accountants to ensure income and expenditure are tracked correctly.
• Manage regular financial activities including gift aid claims, lottery returns, expense checking and bank reconciliations.
• Manage policies and procedures, including periodic reviews and updating.
• Help update and maintain records on our CRM, in line with current legislation.
• Produce reports for the CEO as required.
• Participate in annual and 3-year strategy and business planning.
• Help plan new projects.
• Propose systems and tools to improve operational effectiveness and efficiency.
• Support staff operationally as and when required, eg occasional venue/catering booking.
• Any other reasonable duties as required within your competence and abilities.

About the PKD Charity.

Founded in 2000, we’re the first and only UK charity solely dedicated to improving the lives of an estimated 70,000 individuals and their families affected by polycystic kidney disease (PKD) in the UK.

PKD is a range of life-threatening inherited conditions that can cause kidney failure and affect other organs in the body such as the liver, brain, heart and bowels. Most people with PKD live with an uncertain prognosis, intermittent pain and infections, and then have to undergo life-saving dialysis or transplant in their 50s. A few babies have a rare form of PKD which results in death during pregnancy or shortly after birth; surviving children often have to have either a kidney or liver transplant before the age of 10.

We provide reliable, accredited information, advice and personalised support. We raise awareness of the burden of PKD, both clinical and psychosocial. We fund research aimed at understanding more about PKD and the discovery of therapies that will improve quality and longevity of life.

The Board of Trustees are committed to providing equal opportunities for everyone and encourage applications from all sections of the community.

Q is an ambitious initiative connecting thousands of people working to make health and care better across the UK and Ireland. Q is part of respected charity the Health Foundation, working in partnership with organisations across the UK and Ireland. 

You will lead the developing strategy of the Q Lab network and, working with others, will develop, test and lead thinking about how Q Lab’s work will support local systems as part of an exciting new area of Q’s work. This will involve opportunities to shape and deliver new paid for offers to local systems with our partners. You will work with the team and stakeholders to understand needs, and shape, and deliver offers, ensuring alignment with our mission and with a view to forming long term partnerships. 

Critical to success will be experience of partnership work and credibility navigating fields relevant to the Lab approach: improvement, social innovation, systems thinking and design. Collaborative by nature and training, you’ll have experience of bringing together diverse perspectives to make health and care better.  

This is a fantastic opportunity for a senior leader to join a widely respected and dynamic initiative.  Directly managing a small functional team, you’ll also be helping to shape the direction of the initiative.

To find out more about the role and what we are looking for, please click on the link below to find out more about the role and how to apply.

There are a variety of annual special events that include but are not restricted to: Annual Charity Dinner, Armistice Address, Carol Services and Clay Shoot as well as Open Days, virtual events, AGM and the Secret Postcard Auction. The role also supports the other fundraising teams in the logistics, stewardship and administration of events, activities, data management and input and donor engagement tasks.

Key responsibilities:

• Support the Senior Events Officer with all fundraising and stewardship events including the production, delivery, logistics and administration of our key special events
• Work with Income stream Heads, when required, to manage their donor engagement and cultivation events and activities
• Update the events section of the Combat Stress website
• Assist in researching venues and suppliers for events
• Liaise with and relationship manage external suppliers (caterers, printers, florists, venues) regarding events
• Help manage all printed materials related to events including designers, printers and advertisers
• Help source prizes for the live and silent auctions
• Raise and manage invoices as directed
• Input and manage event administration on Raiser's Edge, always ensuring accurate records are maintained
• Process ticket applications and donations in lieu of tickets and ensure all supporters are thanked in a timely manner
• Attend events and assist the Senior Events Officer to ensure everything runs smoothly and all attendees at the event are well looked after. Some out of hours work is required
• Collaborate and support other fundraising teams as and where required

This role will be subject to a DBS check.

Are you ready to join our dynamic team as a Directors assistant and business support and unlock your potential and opportunities?

Girlguiding is seeking an experienced, proactive Directors assistant and efficient business support to provide comprehensive support to  executive directors enabling them to operate efficiently and effectively as part of executive leadership team.

You will be required to provide the highest quality assistance and administrative support as well as acting as the initial point of contact. You will need to be a master organiser with excellent communication and time management skills. You must have great attention to detail, excel at managing competing priorities and be able to handle confidential information with discretion and tact, and build effective relationships with a diverse range of stakeholders.

In our ideal candidate we are also looking for substantial experience in providing comprehensive secretariat support for meetings.

We encourage candidates fulfilling the criteria to apply for this position.

We are recruiting for a Duty IDVA to join our team in Hertfordshire; the scope on this job involves….

Job Title: Duty IDVA

Location: Hertfordshire
Salary: £28,104 per annum
Contract type: Permanent, Full-time

Hours: 37.5

We want kind and empathic people to work at Refuge, who believe in equality, diversity, and inclusion, are experts in their area of knowledge, want to make a positive difference and improve the lives of the women and children we support.

This is an opportunity to join Refuge as a Duty Independent Domestic Violence Advocate (IDVA) to supporting women and children who are impacted by domestic violence. You will work closely with victims of domestic abuse from the point of crisis, to provide high quality independent advocacy and support to survivors of domestic abuse at the highest risk and their children.

This post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.

Closing date: 9am on 20 August 2024

Interview date: 27 August 2024

Benefits

Refuge offers a variety of exciting opportunities to learn, develop and grow in your career. We recognise the value everyone brings to the organisation to achieve our aims and are dedicated to developing and rewarding our staff. More details of our benefits can be found in Job Information Pack.

Growing Hope is a charity providing free therapy for children and young people with additional needs in partnership with local churches across the UK. We aim to grow hope for children, hope for families and hope in Jesus.

Growing Hope was founded in December 2017 and has a vision to see 20 clinics set up across the UK by 2030. We have three clinics, King’s Cross, Brockley and High Wycombe, and we are currently setting up a forth clinic in Redbridge. Each clinic is a local CIO which runs in partnership with Growing Hope and the local church. We have worked with over 700 children, young people, parents, carers and siblings since we launched. As a national charity Growing Hope has trained over 1000 professionals & parents. We are continuing to expand, with the set-up of further local clinics on the horizon. 

Growing Hope seeks a highly-motivated and experienced Director of Growth who is passionate about our mission. This position offers an exciting opportunity to lead and develop our Fundraising, Communications, Marketing and Clinic Growth functions. This will provide support for Growing Hope to continue making a tangible difference in the world and ensure the charity’s long-term sustainability and growth. We are looking for candidates who are committed to Growing Hope’s vision and values and can demonstrate these both within their interview and as they complete their job role. The Growing Hope values are as follows: 

Hope - We believe Jesus brings hope to children, young people and families, even in the most difficult situations, and that underpins everything we do.

Community - We are accepting of all and want everyone to know they are seen, heard and belong.

Courage - We are brave, choosing honesty over comfort, and tackling problems because we want to change lives.

Innovation - We are innovative, flexible and creative in our approach, always aiming for excellence.

Generosity - We look out for others and share our time, encouragement, finances and skills.

This role will report to the CEO of the charity and will work closely as part of the Senior Leadership team. The Director of Growth will have oversight of Fundraising, Communications, Marketing and Clinic Growth within the charity. This will involve line management of the Fundraising Manager who oversees a small team including a Communications Officer (1.0FTE), Design and Campaigns Officer (0.6FTE) and Supporter Engagement Officer (0.6FTE). The charity has a vision to champion accessibility UK wide and to set up twenty clinics in partnership with local churches by 2030, there’s a current pipeline in progress to achieve this. As the charity grows we want to ensure that we have strong financial strategy and growth plans which enable us to achieve our vision. As a small charity, the role will require balancing practical tasks with strategic planning and management. The role will be based in King’s Cross with occasional events outside of the office. We envisage the focus of the role to be split with a 40% focus on income generation, 20% on Clinic Growth and 20% on brand, marketing and PR, all aspects of the role will include leadership and management.

Main Duties and Responsibilities 
Duties and responsibilities will be discussed and developed as the charity continues to grow, but will include: 

Leadership and Management:

• Working as part of the Senior Leadership team to strategically support the running of the charity.
• Providing line management for the Fundraising Manager, Executive Assistant and other potential members of the team as the charity grows. 
• Leading and participating in prayer and worship with the team in line with Growing Hope’s Christian values.
• Ownership of income raising of £710,000 for the national charity with a view to growth each year. In addition to this an income of approximately £100,000 for each local clinic and ensuring that income targets are met across the national and local charities.

Fundraising Strategy & Finance: 

• Lead the development and execution of long-term financial plans in close alignment with the charity’s strategic goals from a Fundraising perspective.
• Reporting monthly to the Growing Hope senior team and trustee board on income, forecasts and plans to hit income targets. 
• Manging the fundraising, marketing and communications budget lines.
• Oversee the process of forecasting and planning income for analysis of the leadership team and Board of Trustees.
• Support fundraising strategy development and long term planning for growth.
• Explore and implement strategies for ensuring best use of charitable funds, and maintaining financial sustainability.
• Explore and implement innovative strategies to ensure that Growing Hope are raising funds as effectively as possible at both a national and a local level.

Marketing and Communication: 

• Overseeing and developing Marketing and Communication strategy across the charity, including PR development, socials and internal and external communications. 
• Oversight of projects and campaigns running across Growing Hope.
• Promoting the Growing Hope brand both internally and externally. 
• Developing strategies to support staff with understanding and working to the Growing Hope values.
• Oversight of marketing and advertising on behalf of the charity. 
• Analysing key marketing performance metrics and using tracking tools to provide market research, forecasts, competitive analyses, campaign results, and consumer trends to formulate actionable insights for the marketing team. 
• Formulating unique insights to understand the stakeholders from a marketing perspective. 
• Using marketing insights to contribute towards the overall business strategy.

Clinic Growth:

• Supporting the Senior Leadership Team with strategic oversight of the clinic growth process and the vision for twenty clinics by 2030. 
• Ensuring good reach of services across the UK.
• Exploring potential partnership for impact across the UK and beyond. 

General: 

• Sending letters and emails and making phone calls as required.
• Logging all actions on Salesforce database.
• Maintain data protection & confidentiality in line with Growing Hope’s policy.
• Ensure adherence to Safeguarding and wider Growing Hope policies. 

Person Specification 
The ideal candidate will have a genuine interest in working in the charity sector, an interest in additional needs and inclusion are highly desirable. 

ESSENTIAL
This role has an Occupational Requirement to be a Christian, as permitted under Schedule 9, Part 1, of the Equality Act 2010. 

• Bachelor's degree in a relevant field.
• Experience in fundraising and strategically achieving income targets. 
• Experience in marketing and communication. 
• Proven experience in a senior leadership role, preferably in a charity or non-profit setting.
• Strong analytical and problem-solving skills with a focus on process improvement.
• Excellent communication and interpersonal skills, both written and verbal.
• Strong working knowledge of HR, finance, IT, risk management and governance best practices.
• A collaborative leadership style and willingness to be a hands-on team player.
• Exceptional problem solving, analytical thinking and decision making abilities. 
• Deep commitment and passion for the mission and values of Growing Hope. 

DESIRABLE

• Experience, interest in or commitment to a career in additional needs and inclusion. 
• Experience working with charities or nonprofits. 

Please note, we may conduct rolling interviews as candidates apply. Flexible working requests considered.

We are seeking an experienced, dynamic, and compassionate leader to serve as the Chief Executive Officer (CEO) of our non-profit organisation.

The CEO will be responsible for the overall strategic, operational, and financial leadership of Appeer, at an exciting phase of our growth. The ideal candidate will have a strong commitment to our mission, a deep understanding of the challenges faced by people with hidden disabilities, and a proven track record of leadership in a similar setting. The postholder will lead Appeer into its next phase of growth and develop sustainability into the future. See detailed job description and person specification.

Location: Home Based with travel to Woking, Surrey, and surrounds for some meetings and Sessions

Contract: Permanent, 0.8-Full-time (negotiable based on candidate profile)

Salary: £41,000 per annum  pro rata

Key Responsibilities of the CEO:

Leadership and Strategy:

● Develop and implement the strategic vision and direction for the organisation in collaboration with the Board of Directors

● Foster a culture of inclusivity, innovation, support and continuous improvement

● Represent the organisation publicly, serving as a passionate advocate for our community

Operational Management:

● Oversee the day-to-day operations, ensuring efficient and effective delivery of services.

● Develop and implement policies and procedures aligned with our mission and goals

● Ensure compliance with relevant laws, regulations, and best practices including but not limited to safeguarding, employment law, GDPR and finance

● Ensure compliance with internal policies and procedures and stakeholder contracts and agreements.

● Act as Appeer’s Equality Lead and oversee Appeer’s Equality, Diversity and Inclusion policy and procedures

Financial Oversight:

● Develop and manage the annual budget in conjunction with the Board of Directors, working as part of the Finance Committee

● Ensure the financial health and sustainability of the organisation through sound fiscal management and oversight

● Oversee effective pursuit and management of funding, including grants, donations, corporate sponsorship, commissions and partnerships and coordinate large fundraising bids

Stakeholder Engagement:

● Build and maintain strong relationships with stakeholders, including beneficiaries, families, staff, funders, and community partners

● Work collaboratively with the Board of Directors to support governance and strategic roles

● Provide excellent donor stewardship and nurture strong relationships with funders

● Identify new opportunities for engagement with the wider community to raise awareness and support for the organisation’s mission

Team Management:

● Lead, mentor, and develop the management team and staff, fostering a positive and inclusive work environment

● Direct line management of Programme Managers, Engagement Manager and Business Manager

● Ensure appropriate staffing levels and development opportunities for employees

● Promote a culture of collaboration, respect, and accountability

● Act as Appeer’s Equality Lead and oversee Appeer’s Equality, Diversity and Inclusion policy and procedures

About Us:

Appeer is a Community Interest Company (CIC) set up to deliver services that support autistic girls and women (and those assigned female at birth) to connect with peers, to develop their life/work skills and to support their wellbeing.  We provide in person and online activity groups and programmes, alternative provision, events and resources for those in the community that we serve, their parents/carers and other professionals. We are not a therapeutic setting and as such do not offer clinical support or 1:1 supervision. We were established in 2019 and have since grown rapidly from a small startup to a robust small-medium  enterprise with a turnover of £250k and serving well over 400 beneficiaries a year.

All our work is firmly rooted in a ‘positive peer approach’, providing an enjoyable, pressure-free and beneficiary-centred space for connecting with others and exploring interests and hobbies in a place they can truly be themselves. We also facilitate light touch exploration of autism and the discovery and sharing of helpful tools and approaches for navigating the neurodivergent experience.

Our aim is to safeguard and enhance our beneficiaries’ wellbeing, build on their strengths, foster peer support and social networks and promote a positive outlook, whilst never dismissing the challenges they may face. We categorically reject a deficit-based view of neurodivergence and work on the basis that all brains are different and deserve equal respect, freedom and scope for expression.

Appeer is led by lived-experience staff and volunteers, and we strive to maintain an inclusive, supportive and creative working environment where everyone feels supported to do their best. 

Application Process:

Interested candidates are invited to submit a CV and cover letter outlining their interest, suitability and vision for the role by 5pm on 12th August  2024. We encourage early application as we reserve the right to close the application window sooner than 12th August 2024 if a suitable shortlist of candidates has been identified.

Appeer is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We are also committed to ensuring a fair and equitable recruitment process for all vacancies.

Please let us know if you require any reasonable accommodations in order to effectively access the recruitment process.

If you would like any further information about the role or application process, please contact: Claire Livingston who may arrange a conversation with the CEO or a director with you.

This job is funded in part by a grant from the National Lottery Community Fund which will be funding 24 hours per week of this role.

This job is subject to a criminal records check with the Disclosure and Barring Service.

Advocacy and Healthwatch are powerful allies for change. As one of the UK’s largest providers of advocacy, advocacy-related and Healthwatch services, this new role offers an exciting opportunity to make a real difference, putting people at the heart of what we do.

Advocacy allows Individuals to have their voices heard and respected when decisions are being made about their health and social care. It raises awareness of people’s rights and entitlements and empowers people to advocate for themselves or to speak up for them when they can’t.

Healthwatch uses feedback from the public to better understand the issues facing the NHS and other care providers and make sure people’s experiences improve health and care for everyone – locally and nationally. Healthwatch can also help people to get the information they need to make the right personal choices to get the support they deserve. You can find out more about what we do on our website.

About the role

The Head of Operations will have oversight of all service delivery to ensure people are at the heart of what we do, and we are the best we can be, through:

• Setting and reaching high standards
• Promoting collective and personal responsibility
• Making best practice happen
• Championing continuous improvement.

What we need from you

We are looking for an experienced leader and manager who is skilled in building and developing effective relationships with colleagues, particularly with a workforce which is geographically dispersed. Looking for a chance to make a real impact, you will have the desire and passion to drive forward the mission and values of The Advocacy People.

Although this role is predominantly working from home the role does require monthly travel to see our local teams which are currently accross the south of England. You must have access to a stable home broadband service, good mobile signal, a full driving licence and your own transport as well as flexibility with working hours.

What happens next

If you’d like to know more, the full job description and information about how to apply can be found on our website 

Anyone joining our team is subject to The Advocacy People’s Safer Recruitment pre-appointment checks. Applicants invited to interview will need to bring evidence (photographic where possible) of their right to work in the UK and new employee start dates will only be confirmed once other mandatory checks, including the appropriate DBS clearance and 2 satisfactory references, one of which will need to be from your most recent or current employer, have been received.

We look forward to hearing from you!

Closing Date: 9am on 5 August 2024

Interview Date: 20 August 2024

Interview venue: MS Teams

If you would like to discuss the role further, please contact Sarah Deason.

We are growing our counselling service and we will be offering more generalised counselling as well as our Self Harmony service which specialises in self-harm and self-injury reduction. 

We are seeking experienced counsellors who are passionate about delivering a quality service.

Why Join Us: 

• Impact Matters: Join a team where your work directly transforms lives and contributes to a healthier community. 

• Personal Growth: We offer professional development opportunities that will enrich your career and help shape the future of mental health services in Swindon. 

• Collaborative Culture: Work alongside like-minded individuals who share your passion for making a meaningful impact. 

Together, we can build a brighter, healthier future for Swindon. Your contribution can make all the difference. 

What You'll Do:

- Innovation and Empowerment: Channel your passion into providing evidence-based interventions, elevating the mental health and emotional well-being of the people we serve, while opening doors to life's possibilities. 

- Effective Partnerships:  Ensure effective and appropriate communication with all individuals, staff, community agencies and partner organisations.

Job title: Head of External Relations

Hours: A minimum of 28 hours up to 35 hours (full-time)

Contract: Permanent

Salary: £38,961 - £44,522 – salary based on a 35-hour working week (pro rata based on hours agreed). Salary offered commensurate on experience.

Location: Hybrid working. Based at our Head Office in Chorley but with a mixture of home and office working, supplemented by work in the community and meetings across Lancashire. Expectation to be office based 2 days per week as a minimum.

Do you want to use your skillset to join a team who are passionate about improving mental health and wellbeing for the people of Lancashire? 

In this exciting and challenging role, the Head of External Relations will be a part of Lancashire Mind’s Senior Management Team and will be a pivotal to the ongoing growth and sustainability of the charity. The successful candidate will need to be commercially astute and an excellent communicator, as the role will focus on building and maintaining relationships and growing the reach of our external communications.

More specifically, the role will have key responsibilities linked to the following four priority areas:

- Overseeing the development of our range of growing sold services.

- Ensuring our marketing and communications are relevant, impactful and engaging.

- Supervising and developing an expanding training service.

- Strategic relationship management with businesses across Lancashire.

Lancashire Mind offer a 35-hour working week, 25 days annual leave (plus bank holidays), additional leave between Christmas and New Year, long-service leave, a workplace pension scheme, sick pay scheme, paid emergency time off to care for dependents, an Employee Assistance Programme, regular supervision and significant learning and development opportunities.

See attached Recruitment Pack for more detailed information about Lancashire Mind and the job role. 

We want to be a great equal opportunities employer for all our staff, regardless of their background or characteristics. We recognise that not everyone is the same and that different people will require different support to fulfil their potential. One thing we can do to work towards that goal is to ensure that our staff team is representative of the diverse communities across Lancashire. We particularly encourage applications from people in communities that face mental health inequalities and from anyone with experience of living with a mental health condition.

We’re seeking a skilled and dedicated individual to join our Learning & Development team as a part time Learning & Development Administrator.

You will be supporting SHP as a learning organisation by supporting the smooth running of the Learning & Development Team. Through administrative support you will ensure that all SHP staff can access quality learning and development.   

This role will suit someone who is highly IT literate and is organised. You’ll need to be able to ask questions when you’re unsure about something and be willing to build relationships with colleagues at all levels.

About the role:

Your key responsibilities will be maintaining user data on our learning management system, Owl, and responding to email enquiries in a prompt and professional way. You will also be required to communicate with internal and external trainers, set up calendar events, support training attendees with reminders and follow up emails. You may also be involved with updating e-learning modules and compiling regular training related data. The tasks can be varied and may include supporting colleagues with ad-hoc tasks. 

In this role, you will work in a supportive, friendly and busy team as part of a growing charity, committed to supporting homeless Londoners. 

The role is 18.75 hours a week spread across 3 or 4 days with agreement from the Head of Learning & Development and as per business need. The role requires the post holder to be logged in by 9:00AM to monitor the L&D inbox and the Learning Line so that training days can run smoothly.

About You:

• You use your strong time management skills to be able to effectively manage workload, multiple systems and processes, and meet a variety of priorities  deadlines
• You have a proactive approach to asking questions if you need more information about the completion of a task or project
• You have a great people skills and can build and maintain relationships at all levels of the organisation
• You have an eye for detail and can keep information accurate and up to date
• You are confident in using computer systems 
• You are an excellent team player with a flexible and collaborative approach 

About us:

Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life.

We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 10,000 lives every year across all 32 boroughs.

We offer you more than a job; we offer you a chance to be part of a compassionate, driven team that's committed to making a real difference in people's lives. You'll have the opportunity to lead, co-create, and inspire change while enjoying a collaborative, growth-oriented environment.

Join us in creating a brighter, more hopeful future for individuals in need. 

Important info:

Closing date: Sunday 4th August at midnight

Interview date: Thursday 15th August via Microsoft Teams

Working for a small , resident led , community organisation your role will be to develop and deliver a range of projects and activities for local residents . You will have experience of similar work in a community setting and be responsible for managing an existing portfolio of projects and staff . You will work to develop partnerships with a range of local organisations , both statutory and voluntary , with a view to deleloping new projects and representing resident's interests . You will also undertake some fundraising and deputise for the Chief Executive as required.

About us

Crisis is the national charity for people experiencing homelessness. We know that homelessness is not inevitable. We know that together we can end it.

Thank you for your interest in becoming the next Head of Intensive Case Management at Crisis, Skylight London.  

If there ever was a good time to join a new organisation, this would be it, as we embark on our new 10-year strategy for ending homelessness. This is a real opportunity to bring your skills, experience, and knowledge to lead a team that has positive impact on the lives of individuals who are experiencing homelessness in combination with complex needs and multiple disadvantages. The team also connects with local communities, volunteers, and other organisations, encouraging system change for people facing homelessness.

About the role

This is a real opportunity to bring your skills, experience, and knowledge to lead a team that has positive impact on the lives of individuals who are experiencing homelessness in combination with complex needs and multiple disadvantages. The team also connects with local communities, volunteers, and other organisations, encouraging system change for people facing homelessness.

About you

You will be part of the Crisis Skylight London leadership team and will encourage and enable staff to constructively contribute to, develop and achieve the aims and objectives of the service. You will also identify and develop opportunities for effective partnerships work, so that our members have strong pathways to the community-based specialist services and support they need as part of their journey out of homelessness.  

You will have a strong track record of operational management and a background of leading teams to deliver evidence-led, high quality, impactful services to vulnerable people. Through a collaborative approach, sharing ideas and proposing solutions you will support the team to adapt and work through challenges and change. 

Your leadership will be crucial to drive positive and systemic change and help us work towards our strategic goals. 

We will be Bold, Impactful, Collaborative and Equitable in our approach, building on a set of positive behaviours and culture that will help us to secure the right policies, deliver breakthrough services and build a community, helping to end homelessness across Great Britain. Staff, members, and volunteers acting together to be positive, ambitious, and guided by the impact we seek to have. 

It’s a scandal that people are homeless. Every day it destroys lives. But we can solve it. 

Together, we will end homelessness.  

We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities and backgrounds.

Working at Crisis

As a member of the team, you will have access to a wide range of employee benefits including:

• Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy
• Pension scheme with an employer contribution of 8.5%
• 28 days and option to purchase up to 10 additional days leave
• Enhanced maternity, paternity, shared parental, and adoption pay
• Flexible working around the core hours 10am-4pm
• And more! (Full list of benefits available on website)

Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience and career.

When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.  

How to apply

If this sound likes the opportunity for you, please click on the 'Apply for Job' button below.

Closing date: Sunday 4 August 2024 (at 23:59)

Interviews will be held on Thursday 15 August 2024