Mental health jobs

Anna Freud is seeking a Wellbeing Practitioner to join our world-leading mental health charity for children, young people and their families. Our mission is to close the gap in wellbeing and mental health by advancing, translating, delivering, and sharing the best science and practice with everyone who impacts the lives of children, young people and their families. More information about Anna Freud is available on our website.

Our EDI commitment
We are dedicated to fostering a diverse and inclusive workplace and being an equal opportunities employer, whereby equity, diversity, and inclusion (EDI) are core to our recruitment practices. All candidates who meet the job criteria will be considered for employment, regardless of ethnic origin, religion or belief, gender, sexual orientation, disability, age, socioeconomic background, caring responsibilities and care experience.

We ask candidates to share their diversity dimensions with us to help us identify, tackle and prevent bias across the employee lifecycle. We believe a diverse workforce enhances our ability to support mental health and wellbeing, allowing us to better meet the needs of the children, young people and families we serve.

As a Disability Confident employer, disabled candidates meeting our criteria are guaranteed an interview. Applications are submitted anonymously and assessed using a fair evaluation process based on the criteria set out in our job profiles. 

What we offer

We offer a range of staff benefits, including an all-in-one rewards and recognition platform called Perkbox and wellbeing offers such as finishing early on Fridays and free counselling through our Employee Assistance Programme. We are proud to have staff-led Diversity Networks offering unique opportunities for learning, connection and impact. 

You will join a big thriving team in Harrow who are passionate about making a meaningful impact in the field of clinical services. This is an exciting opportunity to work in a newly commissioned service and deliver interventions for young people and their families.

What you’ll do 

As a Wellbeing Practitioner you will work in partnership with schools, children and families to assess and respond to the psychological needs of children experiencing social, emotional, mental health or behavioural difficulties through undertaking assessments and providing interventions. You will also: contribute to workshops, support to school staff in the identification of mental health needs of children and accessing appropriate resources; and actively contribute to outcome monitoring and service improvement. You will build relationships with peer/senior members of staff, service users, partners, other services, schools, commissioners, as well as other external agencies with families being the main point of contact. You will also deliver consultation, training, and workshop to non-mental health staff, such as teachers and social workers with other clinicians in the service.

The services offer brief evidence-based individual and group interventions to address moderate wellbeing needs largely using CBT-based treatment, trauma informed and Mentalization approaches. Work is also conducted jointly with existing professionals where young people present with more complex needs to strengthen the skills and competencies in the multi-agency network. The work takes place on an outreach basis in schools, family homes and other community venues (in Harrow) as well as being conducted virtually.

What you’ll bring 
You will have a qualification in psychology or other discipline related to mental health to deliver evidence-based interventions for children and young people. This role is suitable for you if have experience of working directly in schools and local communities, and are passionate about delivering high quality evidence-based intervention on a time-limited basis. 

Essential skills and experience:

• Experience of working therapeutically: implementing interventions and using routine outcome measures in therapy with children and young people in community or school settings, including Looked After Children and young people.
• Experience of working cross-culturally: with thoughtful consideration of cultural issues in relation to clinical practice.
• Experience of maintaining appropriate records: with strong awareness of confidentiality, current childcare and safeguarding legislation, policy, and practice.
• Ability to form good working relationships: in a multi-disciplinary setting and work independently where necessary.
• Commitment to engage with supervision: including clinical supervision and line management supervision.

Key details
Hours: Full-time (35 hours per week), Monday to Friday, 09:00-17:00.
Salary: £31,200 per annum FTE, plus 6% contributory pension scheme.
Location: Hybrid working (a mixture of onsite and home/remote working). Working onsite for at least 70% of their working hours at Harrow Community sites (e.g. Cedars Children’s Centre, 127 Whittlesea Road, Harrow HA3 6ND) and occasionally at our London site (4-8 Rodney Street, London N1 9JH).
Contract type: Permanent.

Next steps
Closing date for applications: 12pm, Tuesday 7 October 2025. Please note that due to high number of applications expected, this vacancy is likely to close earlier than the advertised date. We encourage you to apply promptly and to keep an eye on our future vacancies for more opportunities.

Notification of interview: shortlisted applicants will be notified no later than Tuesday 14 October 2025. During shortlisting, applicants are anonymously assessed using the criteria visible in the Job Profile. Please note: due to the high volume of applications received, we will not be able to provide feedback to unsuccessful applicants.

Interviews: will be held on date to be confirmed (October 2025). 

How to apply: click 'apply now' to submit an application online. We are unable to accept CVs and kindly request no contact from agencies.

Questions?
Please email Recruitment with any job enquiries, or if you require assistance or experience difficulties when applying. Please note that successful candidate(s) will be asked to evidence their Right to Work in the UK post-job offer – we do not hold a sponsor license therefore we are unable to provide Visa sponsorship.

icap exists to improve mental health and wellbeing among the Irish community in Britain through the provision of counselling and psychotherapy. We work in partnership with a range of agencies, including Irish welfare agencies, local voluntary services, and health services, to best meet the needs of our community.We have specialist expertise in working with survivors of trauma including adult survivors of institutional abuse.

We deliver our services to all sections of the Irish community, including those on low incomes and those facing disadvantage and discrimination. We take pride in our forward-thinking, open, and transparent approach, making a tangible difference in the lives of those we serve.

Post Title: Director of Clinical Services - Psychotherapy

Reporting to: CEO

Line Management Reports: Clinical Managers, Outreach Therapist/s, and support staff.

Purpose of Post: To provide organisational governance and strategic leadership to the Board/Trustees, and CEO as a member of icap’s Executive team.  To develop and ensure implementation of icap’s clinical strategy ensuring good governance of clinical standards and resources.

Lead and represent an experienced clinical team within icap and externally. To work with and support the Clinical Managers and other clinical staff with the day-to-day management of the clinical service.

Terms:  Permanent

Salary£56,800 pro rata plus pension

Hours: Minimum 0.6 – 0.8 FTE, 21 - 28hrs per week (open to negotiation), hours by arrangement to include some hours on 4-5 days each week; the post requires some pre planned out-of-hours work and travel.Our offices are open between 09:00hrs - 19:00hrs on 3 days and 09:00 -17:00 two days each week. Volunteers support our reception function on extended opening hours (after 5pm).

Location:  London; some travel to detached sites in London, Birmingham, and across the country to other operational sites (Irish Centres) where the organisation is providing services. On site working required with opportunity for limited hybrid working.

Key Responsibilities: Strategic Functions

 Working with the Board/ Trustees to develop ICAP’s clinical strategy including:

- Reporting to icap’s Board, on progress against icap’s clinical and operational strategy,

- Preparing Board Reports and Risk Register

- Deputise for the CEO.

Work with CGSC chair and trustee members to:

- Develop clinically appropriate Policies, Procedures and Processes. Promote a culture of learning within the clinical team, ensuring therapists are up to date and engaged with data collection, reporting and monitoring.

- To pro-actively participate as a member of icap’s Executive Team, attending board meetings, Clinical Governance Sub Committee meetings and a regular calendar of fundraising events

 Clinical Facing function:

Work with the Clinical Managers to support them with the day-to-day management of the clinical service.  Line Management oversight of the Supervision function of the organisation. Act as the DSL for Adult Safeguarding including the training, risk management, recording and reporting of all safeguarding activity. Ensure icap’s strategic objectives are understood and supported across the Clinical service. Review the Client Contribution policy to include full cost charging for services.

Oversee the Implementation and roll out of CORE CMS across the service. (New project)

Key Skills, Experience and Qualifications:

 Clinical Leadership and Management experience in a small or similar organisation. Managing and working with minoritised or deprived groups with multiple barriers and limited access to psychotherapy. Experience of producing Board reports and working with commissioners, developing funding applications, and service level agreements for Clinical services. Experience of Clinical Governance and reporting targets and outcomes.

Training and 6+ years direct experience in using psychotherapeutic and trauma informed approaches with recognised post graduate psychotherapy qualification. Accreditation with either BPC, UKCP, BACP, ICP, NCPS and/or IACP. Evidence of up-to-date practice as recommended by relevant professional body.

Knowledge and experience of SharePoint and the Microsoft suite of tools. 

 A more detailed outline of the requirements of the post and our recruitment pack can be found on icap's website in the work with us section. 

 If this role is for you, please send

· A concise covering letter (no longer than two pages) addressing the criteria within the Person Specification.

· An up-to-date CV

Mind BLMK works across our communities to support positive mental health and wellbeing. Working closely with a range of partners, we offer a number of activities from our wellbeing centres and local venues to make a difference to the mental health and wellbeing of people in Bedfordshire, Luton and Milton Keynes, and our aim is to make sure that no-one has to face a mental health problem alone.

Peer Mentor Facilitator (Mental Health)
Post no: 648
Location: Flitwick HQ, covering Bedfordshire
Reporting to: Peer Support Service Manager
Hours: 25 hrs per week (Monday - Friday)
Salary: £24,088 per annum, FTE (actual salary £16,275.68 per annum)

We are searching for a Peer Mentor Facilitator to join our mental health services. The role of the peer mentor facilitator will be to help with the smooth running of the Mind BLMK mentoring service and act as a mentor to service users. The ideal candidate will understand the recovery journey through a goal setting approach to improve mental health and wellbeing.

Our peer support services are a key element of our provisions, and we are looking for someone who can use their own lived experiences to provide support to help individuals achieve their goals.

Key Responsibilities

• Coordinate and facilitate the use of volunteer peer mentors across Bedfordshire, in line with Mind BLMK’s peer support model, operational policies and procedures (assessments, Mentor/Mentee introductions, goal setting, reviews).
• Facilitate initial Mentor / Mentee introductions, identify set goals for the relationship and ensure regular reviews are held.
• Work closely with the Peer Support Services Manager to recruit volunteer peer mentors to meet contract requirements and provide the infrastructure they need to deliver this support safely and confidently.
• Maintain an effective volunteer peer mentor workforce assisted by the Peer Support Services Manager for the service in line with Mind BLMK’s policies, procedures and guidance (recruitment, workload coordination, support, training and development of volunteers).
• Ensure that support is given to peer mentors through regular peer group support meetings and one-to-one meetings as appropriate.
• Carry out Cash Handling, Health and Safety and Data Collection responsibilities in line with Mind BLMK’s policies, procedures, requirements and guidance.

Entitlements/benefits:

• 25 days (pro rata) Annual Leave plus Bank Holidays (pro rata)
• Auto-enrolment NEST pension scheme (employer contributes 3%, employee contributes 5%)
• Health Plan with a wide variety of benefits
• Discounts available through Blue Light Card & Tickets for Good
• In-house and external Learning and Development as appropriate for the role.
• Flexible Working On request (in line with Mind BLMK policy on Right to Request Flexible Working)

If you have a passion for working in mental health and possess the required skills, we would love to hear from you.

Closedown: 17:00, Friday 3rd of October 2025
Please note: We reserve the right to close this advert early if enough suitable applicants apply
Start date: ASAP

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

Mind BLMK has been committed to the Mindful Employer charter and the Disability Confident Employer Scheme since 2008.

Please note: Mind BLMK follows Safer Recruitment practices and we are committed to safeguarding and promoting the welfare of children and vulnerable adults. Therefore all our roles are subject to an enhanced Disclosure and Barring Service (DBS) check.

No agencies please.

Residential Support Worker (Mental Health), Flint Green House 

Location: Acocks Green, Birmingham 

Salary: £24,570 (£12,285 pro rata) per annum 

Hours: 18.75 hours per week (Part time working flexible shifts Monday to Sunday) 

Post holders must be able to work flexible shifts Monday to Sunday. There is also a requirement for the post holders to be available to work sleep-in duties (for which there is a separate allowance paid). 

Are you enthusiastic, able to facilitate recovery activities, fun loving, passionate about mental health, a good negotiator and motivator and able to work on a rota basis? 

Our Residents are looking for someone who is “pleasant, respectful, approachable, easy to speak to, willing to listen and someone who thinks on their feet.” 

Do you have an interest in working with those who experience mental health distress who are living in a Residential Care Home? 

We are a leading provider of mental health services in Birmingham and the West Midlands. As a Residential Support Worker, you will work in partnership with people who are experiencing mental health difficulties using a person-centred recovery approach that focuses on maintaining and strengthening their presence in the community. 

You will have at least 12 months’ experience of working in an adult social care environment or health and social care setting and be able to demonstrate Birmingham Mind’s values. 

Please see the Residential Support Worker Job Description for full details of all the skills and experience required for this role. 

Benefits include an attractive defined contribution pension scheme, PayCare which offers employees affordable cover for a range of healthcare treatments, an Employee Assistance Programme which includes free counselling and a comprehensive training programme. 

Our people are key to the success of the organisation, and we are recognised as both a Mindful Employer as well as achieving Gold standard success in Investors in People. We welcome applications from people who have experienced mental health difficulties. 

Closing date for applications is Friday 10th October 2025 

Interviews will take place on Friday 24th October 2025 

· To work collaboratively and effectively with statutory and voluntary agencies to identify parents/carers in need of support and to agree effective referral processes. 

· To create, develop and deliver one-to-one interventions, workshops and presentations for small parent/carer groups covering a range of emotional wellbeing and mental health topics. 

· To set up and facilitate peer-to-peer support and discussion groups. 

· To offer one or more one-to-one consultation and advice sessions for parents/carers who need a more personalised approach. 

· To identify a range of specialist services and agencies who can offer further support for parents and families. 

· To work in partnership with YMCA East Surrey’s Face2Face service. 

· To work in partnership with Home-Start Epsom, Ewell and Banstead who will provide support to parents/carers with children aged under 11 years. 

· To promote the service within YMCA East Surrey and with statutory and voluntary sector partners across the region – this might include presentations at networking events and production of promotional material. 

· To collect appropriate data and information about families being supported, to record attendance at group and one-to-one sessions, to report activity monthly and ensure support programmes can be accurately monitored and evaluated.    

· To collect feedback on support delivered and to use feedback to inform continued development of the service. 

· To help assess the needs and strengths of the parents/carers referred into the service and help them identify short-term goals to achieve desired change.  

· Record and review parent/carer goals using the Goal-Based Outcomes tool and use this to evaluate the effectiveness of interventions.  

· To take responsibility for managing own caseload and diary. 

· To involve parents/carers in the co-design of group work and ensure that the service responds to user voice and meets the needs identified. 

· To provide written case studies as evidence of the effectiveness of interventions and group work. 

· You will deliver services from YMCA East Surrey sites and other community venues across the following areas – Banstead, Tadworth, Epsom, Ewell, Ashtead, Leatherhead, Dorking and Esher. 

· Any other duties which you are required to be performed within the grade and renumeration of the role. 

· To work as part of a team and attend team meetings, training events and participate fully in reflective practice groups.   

· We are committed to safeguarding and promoting the welfare of children and young people/vulnerable adults. This role will require an enhanced DBS disclosure (with barred children/vulnerable adults).  We require you to understand and demonstrate this commitment and attend any required training.

Mind in Brighton and Hove empowers and supports people who have experience of mental health issues across Sussex. Our Advocacy Services take action to help people have their views heard, secure their rights and obtain services they need.

We are seeking to appoint a Community Advocate to provide advocacy support to clients in West Sussex. The role will be based at our central Brighton office, with regular travel across West Sussex. At present, the role may include some home working. Driving and own vehicle are essential.

This post requires an understanding of advocacy, experience of managing a client case load, excellent communication skills and the ability to establish and maintain effective working relationships with a range of professionals, whilst retaining independence.

In return, we offer a range of benefits including full induction, nationally accredited advocacy qualification, 29 days’ leave (pro rata) per year excluding bank holidays, 3% pension contribution and access to a 24-hour Employee Assistance Programme.

Full job details and an application pack can be found on our website.

Closing date: 9.00am on Monday, 6th October 2025.

Interviews will take place on Monday, 13th October at 51 New England St, Brighton BN1 4GQ.

All successful applicants are subject to Disclosure and Barring Service (DBS) clearance.

We are committed to equal opportunities, and we value diversity in our workforce and aim to recruit a workforce that reflects the communities we serve. We encourage applications from everyone irrespective of age, disability (including experience of living with mental health issues), gender reassignment, race, religion or belief, sex, sexual orientation, marriage and civil partnership and pregnancy and maternity.

The Sanctuary (Crisis Café) is a service for all residents experiencing emotional distress. The café is weekdays during the evening and at weekends in the afternoon. We provide initial support meetings both face to face and via the telephone, workign with clients to resolve immediate distress, and explore coping mechanisms. We then coproduce support plans with clients and offer 121’s, counselling, peer support groups and workshops as well as a social place to be.  

The support worker will be experienced in working with people in distress or who have mental health issues, highly organised and have excellent people skills.  A minimum of 3 shifts per week is required.

The service is open 7 days a week:

4.30-10pm Monday – Friday and 12 – 6pm Saturday and Sunday (Barnet)

5-10pm Monday – Friday and 12 – 5pm Saturday and Sunday (Enfield)

At Bluesci, we believe that everyone deserves good mental health and wellbeing and Bluesci at Night offers a safe, welcomimg space, every evening of the year, from 5.30pm to 12.30am, for individuals experiencing mental distress.

Bluesci staff and volunteers, many of whom have experienced our services, collaborate with individuals and their communities to help them achieve their aspirations and wellness.  

By providing an alternative to A&E, Bluesci at Night helps reduce pressure on emergency services while ensuring people receive compassionate, non-clinical support in a calm environment.

The service plays a crucial role in early intervention, helping individuals feel heard and supported at a time when they may feel most vulnerable and makes a real difference in people’s lives by offering reassurance, connection, and hope during the night hours.

We are looking for an experienced and passionate Philanthropy Manager to work as part of our Fundraising Team.

Imagine being part of an organisation whose common purpose is to help those who are severely impacted by mental illness. We believe that everyone should be treated with respect and dignity – and that’s why equity is one of our core values. We draw on the expertise, unique perspectives and lived experience of our people – regardless of who they are or their background – to help us become inclusive and anti-racist employer, campaigning organisation and service provider that reflect the diverse communities we support as a mental health charity.

The Fundraising team is a dynamic group of fundraisers who are passionately committed to raising money for our life-changing work in the mental health and mental illness space. We have a diverse portfolio of income streams spanning Events, Community, Individual Giving, Legacies, In-Memoriam, Philanthropy, Trusts & Grants, and Partnerships.

As a newly established programme, Philanthropy demonstrates exciting potential for both Rethink and MHUK, with initiatives spanning major donor and mid-value engagement. Trusts & Grants have a strong track record at Rethink Mental Illness and a growing portfolio of supporters at Mental Health UK. The team is well-positioned to develop innovative funding propositions that support the future ambitions of both charities, working to achieve both in-year cornerstone grants and long-term, transformational funding. Corporate Partnerships have launched several exciting partnerships across both charities and the portfolio and team continues to grow.

How you will make a difference

Are you an excellent relationship manager looking for a new and exciting challenge? We are looking for an ambitious individual, who is passionate about making a difference to the lives of people affected by mental illness to join our small, growing Philanthropy team.

Philanthropy is developing income stream for Rethink Mental Illness and Mental Health UK. This role will support the Interim Head Trusts and Philanthropy to lay the foundations for the future of high value giving for both charities, helping carve out relationships and ideas that form the basis of our transformational giving. It’s an exciting opportunity for an experienced relationship builder who is inspired by the prospect of building a high impact philanthropy programme.

Diversity, Equity, Inclusion 

Diversity is important to us and we appreciate difference through difference, inclusiveness and belonging. It gives us a deeper understanding of the world, our society and the diverse communities we’re working with. By including everyone, we are able to draw on the unique experiences and expertise of our people to help shape and enrich our workplace and improve our services. One way we are doing is through our valued staff networks which play a critical and highly valued role in keeping us focused on creating a diverse, inclusive and engaged employer.  We recognise and support staff networks and support groups for our ethnically diverse and LGBTQIA+ colleagues. We are also proud to have been awarded Disability Confident Employer status and are a signatory to the Business in the Community Race at Work Charter. 

We aim for our workforce to reflect the diversity of the communities we serve; for those who work for us to feel heard, valued and feel they belong; and for our work to help tackle wider mental health inequalities. We therefore actively encourage and welcome applications from everyone, including applicants with lived experience of mental illness, those who are Lesbian, Gay, Bisexual, Transgender, Queer or Questioning, Intersex, Asexual and any other gender identity not expressed here (LGBTQIA+); people who are neurodiverse, have a health condition, or a disability or hidden disability and people from an ethnically diverse background - regardless of your age, religious or spiritual belief, sexual orientation, marital status, veteran status, pregnancy, political view or socio-economic status.

Becoming a truly anti-racist organisation 

We have an ambition of become a truly anti-racist employer, campaigning organisation and service provider - and in our efforts to influence policy and wider societal factors impacting on mental health set out in our anti-racist statement . We have designed a multi-year anti-racist programme of work contained in our Race Equality Action Plan which demonstrates our intention to hold ourselves accountable and be judged on our progress on becoming a truly anti-racist organisation. You can read more about our progress here. 

Mind in Enfield and Barnet is a fast-growing charity in North London providing much needed therapy, wellbeing support and advocacy services to people with mental health problems. 

An exciting opportunity has arisen for 2 experienced Crisis Outreach Workers to support Mind in Enfield and Barnet's Family Hubs Service.This role is to support individuals during the perinatal period (expecting and up to 2 years after birth)  presenting at the Family Hubs experiencing mental health crisis and problems gain immediate support

The purpose of the Outreach Worker is to work with adults during the perinatal period (pre birth up to 2 years after birth), including both parents and carers. You will work as part of MiEB perinatal family hub team to identify those at risk of crisis and ensure referral pathways are in place to facilitate rapid engagement

The successful candidates should have a minimum 2 years experience of working with people with mild, moderate and severe mental health issues. Experience of utilising de-escalation techniques, and supporting clients presenting in emotional distress

Please see the attached job descrition which includes all duties and skills required.

This is a part-time position, 22 hours per week covering the service between 9-5 Monday to Friday. There may be a need for crossover hours up until 6pm to facilitate joint working with our crisis café 

The role is based at the Family Hubs within Craig Park and Ponders End in Enfield. You will also be based at the  Enfield Mind office at 275 Fore Street, N9 0PD.

We are excited to offer trainee positions within the Children and Young People’s Improving Access to Psychological Therapies programme (CYP IAPT). The post-holders will work within OTR as part of a multi-disciplinary team delivering brief, focused, evidence-based psychological interventions in the form of low-intensity support and guided self-help to young people who are experiencing mild to moderate mental health difficulties, anxiety, low mood and behavioural difficulties.

This is an exciting opportunity to gain experience whilst also completing a Graduate or Postgraduate Certificate in Psychological Therapies Practice (Low Intensity Cognitive Behavioural Therapy - Children, Young People and Families) delivered by the University of Exeter.

The post holders will attend all university-based teaching and self-study days required by the education provider, as specified within the agreed curriculum, and work within OTR services for the remaining days of the week using their newly developed skills.

We welcome applications from highly motivated and resourceful individuals who are keen to work as part of a dynamic and creative team. All applicants must have the ability to study at degree level, have experience in and be passionate about working with children and young people and will be able to work with the demands of coordinating clinical work with the academic requirements of the course.

These roles will commence in January 2026.

To find out more about the role please download the Job Pack below or from our careers page

If you would like an informal chat about the role, please contact the email listed in our Job Pack

To apply for this role click 'Redirect to recruiter' and then the 'Apply now' on our careers page

We welcome applications from all sections of the community and are committed to developing a team that reflects the diversity of the people we work with

Safeguarding: 

OTR is committed to safeguarding and promoting the welfare of children and young people. We expect all staff, trustees, and volunteers to share this commitment.

As part of our Safer Recruitment practices, all roles involving contact with young people will be subject to robust pre-employment checks, including references, a full employment history, and an enhanced Disclosure and Barring Service (DBS) check. Where applicable, overseas criminal record checks will also be required.

We are dedicated to creating a culture of vigilance, transparency, and accountability. Our safeguarding procedures are guided by the principle that the welfare of the child is paramount, and all staff are required to adhere to OTR’s Safeguarding and Child Protection Policy. 

OTR & Benefits: 

OTR is a mental health social movement by and for young people. The charity is at an exciting stage of its 59-year history and is proud to be reaching more young people than ever before (around 20,000) across Bristol, South Gloucestershire, and North Somerset with creative and diverse mental health and wellbeing info and support.

Our approach to mental health is grounded in a set of beliefs and values that underpin all of our work. We believe in celebrating diversity, empowering and mobilising young people to make change, and that catering to the unique strengths, interests and circumstances surrounding young people is key. Our approach centres on collaboration and partnership, building relationships between individuals, peers and communities.

Each day is as engaging and fulfilling as the last, and with a network of supportive, community minded people, we hope you’ll feel welcome here. As a thank you, we like to compensate our employees for the important work they do with a range of benefits including a flexible leave policy, healthcare cost and wellbeing assistance with HealthShield, flexible and hybrid working arrangements, enhanced sick pay, parental leave, training and development, social and wellbeing events, and more (subject to contractual terms and conditions).

A Willingness to Work with Difference:

At OTR, whatever your role or professional background, you will be expected to work in a way that is anti-oppressive and inclusive. A key focus for OTR is to develop an organisation that is inclusive for all but we do not claim to be experts in this. We are committed to continuous learning and improvement in these areas and invite you to join us on this journey.

OTR recognises the benefits to individual practice and organisational credibility of having a diverse community of staff and volunteers and to this end is continually working towards building and maintaining an environment which values and pursues diversity accordingly.

We recognise that tackling systemic inequality, prejudice, racism and oppressive practice requires each of us to actively engage, self-examine and make changes where necessary, in order to improve access and equitable experience for all in society and all of those who come through our doors at OTR.

Do you want to support people with mental health issues in a moment of crisis?

Are you calm, non-judgemental and able to work effectively with people experiencing distress?

If you can embody our values of Hope, Courage, Togetherness, and Responsiveness, and want to help others build resilience and manage their wellbeing, we’d love to hear from you.

Job title: Support, Time and Recovery Worker
Reference Number: 288
Salary scale: £23,800 – £24,500 per annum depending on skills and experience inclusive of Outer London Weighting (OLW)
Reports to: Senior Community Outreach (Bounce Back) Worker
Contract length: 1 Year
Hours: 30 Hours per week (Over a 7 day rota, 11am – 8pm)
Main base: Mental Health Urgent Care Centre (MHUCC), Lister Hospital, Stevenage

About the Project

Herts Mind Network (HMN) has formed a partnership with Hertfordshire Partnership Foundation Trust (HPFT) to deliver support in the Mental Health Urgent Care Centre (MHUCC) at Lister Hospital.

The MHUCC provides a dedicated space and service for rapid mental health assessment, intervention, and referral, thereby enhancing the quality of care and optimising use of systemwide resources. It provides 24-hour access to specialist mental health assessment aimed at supporting service users to access the least restrictive care and treatment options. It creates a systemwide response to acute mental health crisis that enables people’s needs to be met with the right care at the right time.

About the Role:

The Support, Time and Recovery (STAR) Worker will be based at the Mental Health Urgent Care Centre at Lister Hospital, promoting joint working and creating a seamless pathway into community support for clients recovering from mental ill health.

The STAR workers will work closely with individuals in a mental health crisis currently in the MHUCC, by using a person-centred approach to ensure that everyone is supported with dignity and respect.

You will have a key role with safe and supportive observations and attending to the service users on the unit. You will provide support for carers and liaise with the wider services to support smooth and timely discharge of service users back to the community.

Key Responsibilities

• To provide a consistent presence in the MHUCC for individuals with mental health needs to access for support.
• To advocate for service users, explaining organisations and pathways.
• To provide immediate information and advice about managing wellbeing, reducing risk and onward signposting and referral into wider HMN services and VCFSE organisations.
• To facilitate a clear and easily accessible pathway into the wider Nightlight Crisis Alternative services for individuals, to support timely MHUCC discharge, as an alternative to statutory crisis intervention, or as a supplement to wider care and treatment plans.
• To gather feedback and evaluation on patient experience in the MHUCC
• To develop sound and extensive knowledge of local resources to support in enabling appropriate referrals where necessary.
• To link in with wider Herts Mind Network services and facilitate referrals
• To ensure that a collaborative approach is used, with effective communication links developed with external professional NHS services and to work as an effective member of any multi-disciplinary team. This will require stringent relationships.
• To support individuals to develop sustainable local social networks, both through our HMN Wellbeing Centres and other community services and resources.

We offer:

• Annual leave entitlement of 25 days per year pro rata, rising in increments to a max. of 29 days after 5 years employment (plus 8 days Bank Holidays)
• An additional day of leave each year for your birthday following completion of probation period.
• Ongoing training relevant to your role.
• An Employee Assistance Programme.
• Cash plan health cover (after 6 months employment) – compensation payment for Optical, Dental, Chiropody and Therapy Treatments.
• Eligibility for blue light card.

Closing date for receipt of applications is Friday 24th October at 5pm.
Interviews will be held on Thursday 30th October at our Letchworth Wellbeing Centre.

Interested? 

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position. 

Equal Opportunities 
We welcome applications from all suitably-qualified candidates, irrespective of gender, disability, marital or parental status, racial, ethnic or social origin, colour, religion, belief, or sexual orientation. In addition, during the various stages of recruitment, specific measures can be taken to ensure equal opportunities for candidates with disabilities or special needs.

Hertfordshire Mind Network is committed to the Disability Confident and Mindful Employer charters. We actively recruit staff who have a lived experience of mental ill health. We recognise and value the unique combination of skills, knowledge and perspective that employing people with a lived experience, at all levels across the organisation, brings. We create an environment where the sharing of experiences and vulnerabilities to support others and create positive change is welcomed and work towards breaking down the ‘them’ and ‘us’ culture. The organisation is committed to nurturing peer relationships that allow all staff to thrive.

No agencies please.

The Psychologist/Psychotherapist will deliver high-quality, evidence-based psychological interventions, providing psychological assessments, formulations, and therapeutic support to asylum seekers and refugees with complex trauma-related mental health needs. This role will focus on the delivery of trauma-informed care, including interventions such as Trauma-Focused Cognitive Behavioural Therapy (TF-CBT) and Narrative Exposure Therapy (NET).

The psychologist/psychotherapist will work within a multidisciplinary team, collaborating closely with caseworkers, assistant psychologists, and other stakeholders to ensure the integration of psychological services into broader psycho-social support. A key responsibility is supporting and supervising assistant psychologists in the delivery of interventions, ensuring adherence to evidence-based practices and the service’s ethical standards.

DEPARTMENT: Programmes Unit (UK Migration Project)

HOURS: Full time 37.5 hours a week

LENGTH OF CONTRACT: Fixed Term Contract, one year with possibility of three-year renewal, subject to project funding

LOCATION: A 5-day in-person role working in the project clinic in Birmingham/Sandwell.

SALARY: Salary: £46,784.49 - £ 57,181.04 per annum

Internal salary grade: 15

Role purpose
Our new Household Crisis Caseworker position will work alongside our Crisis Alternative Service, Ealing Safe Space and information and advice service, Pathways. This new service provides support for Ealing residents 18+ who are experiencing household crises such as: housing, debt, welfare benefits, employment. This service aims to support those facing cost of living / household crises, by providing 6-12 casework sessions. This service will primarily support those from low-income households in need, pensioners, unpaid carers, care leavers, single-person households, disabled people and those struggling with one-off financial concerns or unforeseen circumstances. These sessions will cover a range of elements and will aid in navigating and liaising with services. Ultimately, preventing further crises relating to cost of living and empowering individuals by providing self-advocacy tools and support plans.

The role of the caseworker will be to provide advice, guidance and navigation to Ealing residents experiencing cost of living and household crises exacerbating mental health struggles. Support offered to each individual will be person-centred and tailored, but may include: liaising with statutory services (housing officers, social workers, mental health teams etc), supporting with form filling, sourcing warm goods, supporting with grants and income maximisation, emergency applications, empowering individuals with self-advocacy skills, signposting etc.

The successful candidate will triage, onboard and manage a caseload 15-20 individuals, whilst also supporting those who drop-in to the service who require crisis intervention on the day. In addition to crisis work, the caseworker will be expected to adopt a preventative approach and encourage referrals before a crisis occurs, via partnership working both internally and externally. There will be an element of outreach working for this post. The successful candidate will work alongside our Ealing Safe Space team and be supported by the Safe Space Team Manager.

The caseworker will be required to work within the Advice Quality Standard framework (AQS), adhere to Mind’s policies and procedures.

Due to the nature of the work, if successful, you will need to have an up-to-date DBS check completed prior to undertaking unsupervised client work.  

Key Responsibilities

• Triage, onboard and support a caseload of 15-20 individuals
• Triage and support individuals dropping into the service for household / cost of living crisis support
• Liaise with core agencies (social services, housing, mental health teams, GPs, VCSE organisations)  
• Provide advice and information relating to all welfare benefits, including assisting clients with form filling and contacting agencies such as the Department for Work & Pensions on the individuals’ behalf
• Complete emergency applications and grant applications
• Devise and facilitate guided mental health sessions, exploring a range of topics such as anxiety and panic, sleep hygiene, financial management
• Provide housing, general money and debt management advice
• Provide information on employment opportunities and training support for clients
• Where appropriate, source warm goods for those in need
• Engage in outreach within the borough to encourage referrals and promote the service
• Signpost to other relevant services in the borough, or further afield
• Attend training, forums and meetings to ensure knowledge remains relevant and up to date
• Keep up to date about current best practice and legislation within mental health, as well as within the field of information & advice more generally
• Provide updates and feedback to the broader teams
• Engage in multi-disciplinary meetings, both internally and externally
• Use our database Views to record details of all client referrals and contacts to ensure client information is kept up to date
• Use the correct templates, conduct outcomes and satisfaction assessments with clients on closure
• Record the results of outcome assessments and satisfaction surveys on the Views databases
• Work in line with triage procedures and use the referral process when referring cases to external organisations
• Meet regularly with service leads and colleagues to feed back about the progress of the project and ensure it is relevant to local strategy and national Government priorities
• Follow Hammersmith, Fulham, Ealing, and Hounslow Mind’s organisational policies and guidelines
• Undertake additional duties that may reasonably be required to fulfil the objectives of the post

Person Specification

Knowledge and Experience

• Substantial experience of delivering advice in a similar position, preferably to individuals with mental health needs
• At least 1 year experience of working in a crisis setting (inpatient, crisis alternatives, NHS teams)
• Knowledge and understanding of mental health problems, and mental health services
• Experience of delivering advice and information
• Experience of managing complex cases and autonomously managing a caseload
• Experience of working with multiple agencies and attending multi-disciplinary meetings
• Experience of delivering desired outcomes in a timely manner
• Up to date knowledge and experience of safeguarding adults
• Understanding of the importance of monitoring and evaluation, and the ability to keep records
• Experience with de-escalation, recognising and mitigating risks
• Experience of working with challenging behaviour 
• Listening to clients and encouraging positive steps towards self-management of crisis and recovery 

Skills and Abilities

• Relevant and up to date knowledge of welfare benefits, housing and social care
• Ability to communicate effectively in person on a one-to-one basis and with groups, as well as over the telephone and in writing
• Excellent listening and liaison skills
• Computer literate, with the ability to use MS Office, email systems and databases (inputting information and extracting reports)
• Ability to liaise with a range of people – individuals with support needs, carers, and a range of different professionals
• Ability to remain calm in challenging situations and reinforce boundaries
• Ability to support people to manage difficult feelings, and communicate their needs effectively
• Knowledge of best practice for lone working, data protection and safeguarding adults
• Willingness to undertake training related to housing and welfare benefit
• A team player
• Ability to work on your own initiative
• Ability to develop and maintain positive working relationships with service users, colleagues and stakeholders
• Strong organisation and administrative skills
• The drive to motivate self and others to achieve positive outcomes
• Flexibility in overall approach to work
• Ability to recognise and work within the boundaries of the role, including confidentiality, and the working protocols between agencies
• Strong sense of self, and ability to set and maintain boundaries
• Commitment to promoting the needs of BME communities, and a commitment to the principles of equal opportunities and anti-discriminatory practice
• Ability to plan and prioritise your own workload

Desirable

Lived experience of mental health problems, and of using mental health services