Luton Wellbeing Service Manager

Luton (On-site)
£28,325 per annum
Full-time
Permanent
Job description

Mind BLMK works across our communities to support positive mental health and wellbeing. Working closely with a range of partners, we offer a number of activities from our wellbeing centres and local venues to make a difference to the mental health and wellbeing of people in Bedfordshire, Luton and Milton Keynes, and our aim is to make sure that no-one has to face a mental health problem alone.

Luton Wellbeing Service Manager
Post no:
664
Working base: Luton Wellbeing Centre, LU1
Contract type: Permanent
Hours: 37 hours per week
Work Pattern: 5 days per week, Monday to Friday + some occasional out of hours work
Salary: £28,325 per annum

About our Wellbeing Centres

We offer a safe, non-judgmental space to take part in group activities, chat with others over a cuppa, play a game, read a book, or just sit quietly over some mindful colouring. Our sessions are facilitated by our recovery workers, students and volunteers who can also provide information about other services available locally and on ways to support your well-being.

About the Role

This is an exciting opportunity to oversee the daily operation of the Mind BLMK Luton Mental Health Prevention and Recovery Service.

Based at our Luton Wellbeing Centre the service provides a range of activities, groups and support opportunities throughout the week, helping people to manage their mental health, build confidence and progress through their own recovery journeys.

The Service Manager role is varied and rewarding, ensuing the smooth running of the service and playing a key role in shaping and enhancing the service to ensure it continues to meet the needs of the local community. Working in line with Mind BLMK values, you will monitor performance and drive service improvement, promote the service across the area, and build strong partnerships with local organisations, community groups, and key stakeholders.

You will oversee referrals into the service, lead on the assessment of more complex cases to determine suitability, and ensure the delivery of high-quality, person-centred support. You will also provide day to day leadership and supervision to the staff, volunteers, and student team, while maintaining responsibility for the health, safety, and management of the Luton Wellbeing Centre and its facilities.

Service Delivery Includes

Operate a service and ensure outcomes which supports individuals to deescalate crisis and develop strategies for recovery and increased wellbeing, in line with Mind BLMKs Recovery Model and contract requirements and Key Performance Indicators (KPI’s).

Work with the Operational Services Manager to review, design and implement changes to service delivery and working models, ensuring the service meets the needs of the local community, identifying solutions to gaps in provision and seek opportunities to grow the service and maximise the use of the centre premises.

Contribute to the development of the Luton service plan in line with both Mind BLMK priorities and the wider Luton Mental Health Plan and 2040 vision.

Entitlements/benefits:

  • 25 days annual leave plus bank holidays (pro rata where applicable)
  • Health Plan with a wide range of wellbeing benefits
  • NEST Pension Scheme (3% employer contribution and 5% employee contribution)
  • Access to ongoing learning and development opportunities, including in-house and external training
  • Flexible working opportunities in line with organisational policy
  • Supportive and inclusive working environment
  • Disability Confident Employer

If you have a passion for working in mental health and possess the required skills, we would love to hear from you.

Closing date: Friday 26th June at 5:00 pm
Please note:
We reserve the right to close this advert early if enough suitable applicants apply
Start date: ASAP

Other roles you may have experience of could include: Mental Health Service Manager, Wellbeing Manager, Community Services Manager, Recovery Service Manager, Mental Health Team Leader, Service Delivery Manager, Community Support Manager, Operations Manager, Wellbeing Centre Manager or Mental Health Project Manager.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

We are proud to be an inclusive employer and actively promote equality, diversity and fairness. We welcome applications from everyone regardless of background or circumstances.

Mind BLMK has been committed to the Mindful Employer charter and the Disability Confident Employer Scheme since 2008.

Please note: Mind BLMK follows Safer Recruitment practices and we are committed to safeguarding and promoting the welfare of children and vulnerable adults. Therefore all our roles are subject to an enhanced Disclosure and Barring Service (DBS) check.

No agencies please.

Organisation
Mind BLMK View profile Organisation type Registered Charity
Posted on: 08 June 2026
Closing date: 26 June 2026 at 23:30
Job ref: 168666_MD
Tags: Advice / Information, Communications, Social Care / Development, Advocacy, Counselling, Care Management, Operations, Brand, Engagement / Outreach, Mental Health, Mentoring / Coaching, Monitoring and Evaluation, Partnerships, Psychology / Therapy, Public Health, Safeguarding, Wellbeing, Events / Activities, Governance / Management, Social / Support Work