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It’s an exciting time to join War Child. We are sector-leading in our heritage, connections and relationships across music, gaming and events, with an incredible network of supporters ready to champion our work. Backed by a talented and ambitious team, we deliver bold, creative fundraising that inspires people to take action for children affected by conflict and helps ensure they can access protection, education and specialist support.
The Music Executive plays a central role within the Music team, supporting partnerships, campaigns and projects across our music portfolio.. We create powerful experiences that bring people together to inspire and entertain. This role supports activity across the War Child Records catalogue and future releases, as well as our festival partnerships and wider music industry collaborations. It is a great opportunity to gain experience of working across a diverse portfolio of projects and further your passion for the music industry, alongside contributing to other strategic projects within the Fundraising Engagement team. The role offers the opportunity to build relationships across the music industry and work alongside artists, managers, labels, promoters and other partners who support War Child's mission. We are looking for someone who loves music and wants to help us build the heritage of music at War Child while delivering outstanding experiences for our new and existing supporters.
The team regularly comes together in our London office for collaboration, relationship-building and key meetings. The successful candidate will be expected to attend these in person and support occasional events in London and elsewhere when required.
If you share our values and believe that children’s lives should not be torn apart by war, we want to hear from you.
Below are some of the experiences and qualities we’re looking for. You can read the full job advert on our website.
- Experienced in working within the music industry in a label, management, live music or similar role, with a strong passion for music.
- Experienced in working as part of a team to deliver music campaigns with the ability to work calmly under pressure in a fast-paced event environment and manage multiple tasks
- Experienced in researching and supporting new partners or project development in the music space, including creating assessment documents, building timelines and evaluating potential impact
- Creative and entrepreneurial with the confidence to put forward new ideas and approach potential new partners
- Experienced in maintaining accurate CRM records and using databases to support relationship management, reporting and income tracking.
- Strong numerical skills and attention to detail, with experience managing financial or income-related administration.
- Able to perform in a target led environment and deliver against financial targets
- Able to work effectively and appropriately with high profile supporters
- Able to manage the expectations of multiple stakeholders internally and externally whilst building and maintaining long-lasting, mutually beneficial relationships
What we can offer you
At War Child, we genuinely value different ways of working. From day one, we’re open to discussing flexible options, including hybrid working and flexible hours. Our goal is to support our employees to do their best work while ensuring we continue to deliver for children affected by conflict. Some of our benefits include:
- Flexible working culture and flexible public holidays
- 28 days annual leave (pro-rata), plus bank holidays, which increases by one day per year on your work anniversary, up to a maximum of 33 days.
- Pension - 5% employer contribution (increasing to 6% after one year’s service), with minimum employee contribution.
- Health and wellbeing - employees may take advantage of a healthcare cash plan, a GP 24/7 helpline, cancer cover, and a range of wellbeing initiatives and training. All employees have access to free, confidential one-to-one wellbeing consultations with trained counsellors.
This role offers an incredible opportunity to make a tangible difference at a time of unprecedented need. Join us in standing up for children affected by war and help create a future where no child’s life is torn apart by conflict.
No child should be a part of war. Ever.
The client requests no contact from agencies or media sales.
The Finance Director is responsible for all aspects of the group's finances (National Federation of Music Societies, trading as Making Music and its trading subsidiary), to ensure accurate and complete recording of all financial transactions, adherence to internal controls and procedures, and timely and effective analysis and reporting to the Chief Executive, Senior Management Team and other budget holders, the Finance & Compliance Committee and the Board of Trustees.
The Finance Director post is an integral part of the charity's senior management team, working closely with the Chief Executive, the Deputy CEO Advocacy and Lobbying and the Marketing Director, setting the strategic direction of the organisation and ensuring it has the financial systems and resources to implement its strategy.
The role line-manages and oversees the work of the Finance Manager who runs the day-to-day financial accounting processes, with the help of two Finance Administrators.
The role also leads on supporting members with finances, e.g. leading Treasurers' events, relevant website resources and responding to finance-related consultations.
The 2 days (15 hours) per week can be worked flexibly, and at least some of them from home, by agreement with your line manager. We would expect you to spend at least 1 days each week in our London office in Moorgate.
This is a friendly team, and our bright and lively office is located in one of the buzziest areas of London, with excellent transport links and nice places to spend your lunchtimes or meet friends after work.
The Individual Giving Manager will be responsible for developing and implementing strategies to increase individual giving donations (regular giving and one-off donations at relatively lower level) and philanthropic support (major gifts from ‘philanthropists’). This role will involve building relationships with donors, managing fundraising campaigns (including targeted mailouts/email-outs, social media campaigns and events), and ensuring effective stewardship of donor contributions (‘looking after’ donors, communicating the difference their donations make, keeping them engaged to inspire further donations/increased support).
The role will also oversee our event fundraising include at the London Marathon.
Key Responsibilities:
- Develop and execute individual giving and philanthropy strategies to meet fundraising targets.
- Identify, cultivate, and engage major donors and prospects.
- Manage donor relationships and ensure effective stewardship.
- Plan and coordinate fundraising events and communication campaigns.
- Oversee London Marathon runners and associated fundraising.
- Collect, analyse and use ‘data’ about prospective and current donors (individual givers and major donors) to ensure that all communications with them are tailored and targeted.
- Collaborate with the Fundraising Manager and Communications Freelancer to create compelling fundraising materials targeted to prospective and current donors (individual givers and major donors).
- Monitor and report on fundraising performance and donor engagement.
- Maintain accurate donor records and ensure compliance with data protection regulations.
- Provide regular updates and reports to senior management.
Qualifications:
- Proven experience in fundraising, donor relationship building and relationship management, or a similar role.
- Strong understanding of fundraising principles and techniques.
- Excellent communication and interpersonal skills.
- Ability to work independently and as part of a team.
- Proficiency in using fundraising software and CRM systems.
- Strong organisational and project management skills.
The client requests no contact from agencies or media sales.
We are seeking a compassionate HCPC-registered creative arts psychotherapist such as an arts therapist, dramatherapist or music therapist to join our team for one day per week to deliver therapeutic support through our in school support Project HOPE.
This is an opportunity to be part of a small but ambitious organisation that places relationships, compassion, and community at the heart of everything we do, while working alongside a supportive team dedicated to improving outcomes for children, young people, and families. This position will initially be one day per week; however, there is strong potential for increased hours and days for the right candidate. Joining our small but fast-growing charity offers an exciting opportunity to develop alongside the organisation.
Project HOPE is a school based project offering therapy sessions as one-to-one or group work, making arts-based psychotherapy accessible to those who need it most. Project HOPE offers a creative lifeline for children who’ve encountered four or more adverse childhood expereinces (ACEs) and experienced or witnessed domestic abuse. It steps in where other local services can’t, providing support now and preparing children and young people for future life challenges.
We understand the emotional demands of therapeutic work and are committed to supporting practitioners to deliver high-quality, ethical, and sustainable practice. The successful candidate will receive regular clinical supervision and will have access to peer support, reflective discussions, and opportunities for ongoing professional development.
Newly qualified candidates are encouraged to apply, as we are happy to consider both those starting their careers and experienced professionals within the field.
Key Responsibilities include:
Therapeutic Delivery
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Deliver one-to-one and small group arts-based therapeutic interventions to secondary school-aged young people.
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Develop and facilitate creative therapeutic sessions tailored to the individual needs of participants.
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Build safe, trusting, and therapeutic relationships with young people experiencing complex trauma.
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Support young people to develop emotional regulation, resilience, self-awareness, and positive coping strategies.
Assessment and Planning
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Undertake initial assessments and contribute to identifying appropriate therapeutic support.
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Develop therapeutic goals and intervention plans in collaboration with young people and relevant professionals.
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Monitor progress and adapt interventions as required.
Multi-Agency Working
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Work closely with school staff, pastoral teams, safeguarding leads, and project partners to ensure a joined-up approach to supporting young people.
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Attend relevant meetings and contribute professional insight where appropriate or share relevant information with the manager to attend on your behalf.
Safeguarding and Risk Management
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Maintain a thorough understanding of organisational and national safeguarding procedures and statutory responsibilities.
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Identify and respond appropriately to safeguarding concerns, following organisational and school policies.
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Maintain accurate and confidential records in line with GDPR and professional standards.
Monitoring and Evaluation
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Maintain appropriate case notes and outcome measures.
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Contribute to project reporting, evaluation, and impact measurement.
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Support the collection of feedback and evidence demonstrating project outcomes.
Essential Qualifications and Experience
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Registered with the Health and Care Professions Council (HCPC).
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MA Qualified Creative Arts Therapist (Art Therapist, Dramatherapist, Music Therapist, or equivalent HCPC-recognised profession).
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Experience working therapeutically with children and young people.
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Experience supporting individuals who have experienced trauma, adversity, or significant emotional challenges.
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Strong understanding of trauma-informed practice.
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Knowledge of safeguarding procedures relating to children and young people.
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Excellent communication and relationship-building skills.
Desirable Experience
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Experience working within schools or educational settings.
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Experience delivering both individual and group therapeutic interventions.
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Understanding of adverse childhood experiences (ACEs) and their impact on development.
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Experience working within multi-disciplinary teams.
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Knowledge of local support services and referral pathways.
Personal Qualities
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Compassionate, empathetic, and non-judgemental.
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Calm and emotionally resilient.
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Creative and adaptable in therapeutic practice.
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Able to build trust and engage young people who may be reluctant to access support.
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Strong professional boundaries and ethical practice.
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Committed to promoting the voice, wellbeing, and potential of young people.
Safeguarding
This role involves working directly with children and young people and is subject to an enhanced DBS check with barred list clearance. The successful candidate will be expected to adhere to all safeguarding, confidentiality, and data protection policies and procedures.
We believe everyone can realise their full potential, free from inequalities or the constraints of trauma and adversity.



The client requests no contact from agencies or media sales.
Job Title: Music Marketing and E-Commerce Manager
Location: Hybrid (with 1 day per week in the London Office)
Hours: 35 hours per week
Contract type: Permanent
Salary: £39,219
What we do: We help young people through cancer
How we work: We’re Determined, United, Spirited and Kind
What we’re looking for:
- We’re looking for someone who wants to bring their e-commerce and music industry expertise to Teenage Cancer Trust, helping us create world-class fan experiences that generate life-changing support for young people with cancer.
- You’ll join a talented and supportive team with experience across major labels and touring, and a shared passion for music that shapes everything we do. Working alongside some of the most celebrated names in music, you’ll help deliver artist campaigns, merchandise launches and memorable fan experiences that combine creativity, commercial ambition and meaningful outcomes.
- This role combines commercial creativity with fan insight, digital innovation and a deep understanding of music culture to grow audiences, deepen engagement and drive meaningful revenue.
If you’re excited by the idea of joining a kind and ambitious team where your work has cultural relevance, creative freedom and a clear sense of purpose, we’d love to hear from you.
Key dates:
Applications by 12th July. First stage interviews 20th July online and 2nd stage interviews 27th July potentially in person.
Please note that we may close this vacancy early if we receive a high number of applications, so we encourage you to apply as soon as possible.
How to apply:
You’ll need to register on our portal, complete a short application form and answer questions about your skills and experience in relation to the role.
What we offer:
- Leave: 25 days of annual leave, which increases with service, in addition to bank holidays and a 3 or 4 day closure over the Christmas period. We also have finish early Fridays in August and quarterly reset days to step away from day to day work and refocus.
- Flexible bank holidays: the option to swap five UK public holidays (except 25th, 26th December, and 1st January or any substitute bank holidays for these dates) for other dates off.
- Paid Carer and Compassionate Leave: paid time off to care for family members or dependants.
- Paid Parental Leave: enhanced pay for parental leave such as maternity leave, paternity leave or adoption leave.
- Paid Volunteering Leave: support your community by taking paid leave for volunteering activities.
- Health Cashback Plan: access a health cashback plan to cover medical expenses.
- Life assurance and Income Protection: financial support if you’re unable to work due to illness or injury.
- Discount scheme: access exclusive savings at various high street retailers and gyms.
- Flexible Working: we care about your wellbeing and encourage flexible work arrangements to promote work-life balance.
Our commitment to inclusion and accessibility:
At Teenage Cancer Trust one of our key focuses is around equity and making sure our services are accessible and inclusive to all young people with cancer, with no-one left behind. We have the same goal for people working with us.
Teenage Cancer Trust is committed to recognising and valuing individual differences and the contributions of all people.
Should you require any assistance or adjustments to support your interview process, such as additional time for tasks, meeting the panellists beforehand, information in another format or a different interview format (online/offline/in person), please don’t hesitate to get in touch with the HR Team and we will do our best to accommodate your request.
We are a Disability Confident employer which means we have committed to offering interviews to disabled candidates who meet the essential criteria for the role listed under the 'What you'll bring to the team' section of the job description and shortlisting questions.
To opt into this scheme, please enter ‘yes’ in the appropriate question on the application form.
Please note that in recruitment campaigns with a high volume of candidates opting into the scheme, interview offers will be made only to those who best meet the essential criteria and provide the strongest responses to the shortlisting questions.
We are unable to offer individual feedback at the shortlisting stage.
Privacy and Safeguarding:
At Teenage Cancer Trust we take our commitment to safeguarding seriously and work to protect and promote the rights of the young people who we support. Our safeguarding responsibilities extend to the children and adults who work to support the charity, who we also have a duty of care to protect. Safeguarding is at the forefront of each activity we carry out. In line with our approach, this role is subject to a DBS check (Disclosure and Barring Service).
For information on how we collect, store and process personal data please contact the HR Team.
We’re here to give every young person facing cancer the best care and support.



Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About the role
We are now seeking an experienced and compassionate People and Wellbeing Manager to join us on an interim basis and help lead us through an exciting period of organisational development.
This is a newly established role created as part of our growth journey. Historically, HR responsibilities have sat within our Operations function, but as the organisation has expanded, we recognise the need for dedicated HR leadership to strengthen our people practices, wellbeing offer, and organisational culture.
This is a hands-on role that will lead our HR, wellbeing, recruitment, learning and development, and people culture activity.
You will act as a trusted and impartial point of contact for staff, freelancers, and sessional workers while helping us embed sustainable HR systems, processes, and ways of working that will support the organisation into its next phase.
About The Music Works
The Music Works is a Gloucestershire charity that transforms young lives through music. We’re specialists in working with young people in challenging circumstances to help them reach their full potential in music, in learning and in life. We work with over 3,000 young people a year in schools and our four community studios in Gloucester, and the Forest of Dean. Our approach is youth-led, with young people involved at every stage of planning and delivery.
The Music Works is a Gloucestershire-based charity whose mission is to inspire and transform young lives through music.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Operations Officer - Music Charity
Are you an organised, proactive individual who enjoys bringing structure, efficiency and support to a growing organisation?
Our client is a music focused charity, headed by a leading UK music figure and they are looking for an Operations Officer to join a small, passionate team working towards a meaningful mission: helping ensure every child has access to music and creative opportunities.
This is a varied and rewarding role that would suit someone who enjoys balancing administration, organisation, governance support and digital systems. No two days are quite the same. You might spend one morning coordinating a Board meeting and preparing papers, then move on to improving internal processes, supporting communications activity or helping keep key organisational records up to date.
What You'll Be Doing
Governance & Executive Support
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Coordinating Board and Committee meetings, including agendas, papers and minute taking.
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Supporting the CEO and leadership team with diary management and scheduling.
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Maintaining organised and compliant filing systems in line with GDPR and charity requirements.
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Managing approval processes and ensuring accurate records are maintained.
Operations & Administration
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Maintaining and improving digital filing systems and internal processes.
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Keeping databases and contact records accurate and up to date.
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Managing the general inbox, post and office supplies.
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Supporting the smooth day-to-day running of the organisation.
Finance & Reporting
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Maintaining accurate financial records, receipts and approval documentation.
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Supporting budget tracking and preparing reports for senior leadership and the Board.
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Identifying opportunities to improve efficiency and support good financial management.
Digital & Communications Support
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Providing occasional support to digital and social media activity, including scheduling content and coordinating assets.
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Maintaining approved image, video and permissions records.
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Supporting content approval processes to ensure communications are accurate and compliant.
About You
We're looking for someone who is:
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Experienced in administration, operations or office coordination.
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Comfortable using Microsoft 365, including Word, Excel and Teams.
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Highly organised with excellent attention to detail.
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A confident communicator with strong written English.
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Naturally proactive and enjoys finding ways to improve systems and processes.
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Interested in digital platforms and comfortable supporting social media activity when needed.
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Passionate about making a positive difference for young people and communities.
Experience within the charity sector would be beneficial but is not essential.
Why Join?
This is an opportunity to become part of a growing organisation where your contribution will have a genuine impact. You'll work closely with senior leadership, help shape efficient ways of working, and play an important role in supporting a charity that is passionate about widening access to music for children and young people across the UK.
For someone who believes in the power of music to inspire, connect and transform lives, this role offers the chance to combine strong operational skills with meaningful, purpose-driven work.
If you're looking for a varied role within a friendly, ambitious team that is helping create more opportunities for young people through music, we'd love to hear from you.
London | £28000 - £30,000 DOE
Hybrid Working: Tuesday-Thursday in the office, Monday & Friday from home
Core Hours: 10am-6pm
CHOOSE LIFE GROUP LTD Creative Recruitment Powered by Human Connection.
The Head of Programming & Creative Producing is a new senior role, working with the Chief Executive to shape and deliver the artistic output of the Philharmonia.
The postholder works hand-in-hand with the Head of Artistic Planning, and members of the Executive team to programme and artistically shape traditional concert programmes at various scales and in various contexts, as well as learning and digital projects and pre- or post-concert activities. The postholder also leads on the development and producing of new performance formats for own-promoted concerts.
A first-rate creative thinker, you will be passionate about working with conductors, artists and agents to create world-class concert programmes, residencies and series, and will be able to draw on your deep knowledge and understanding of orchestral repertoire, artists, and the wider cultural context, as well as an established network of industry relationships to turn your ideas into reality.
Your artistic interests, however, will range beyond the traditional core, and you will be driven by a personal mission to engage different and new audiences with orchestral music, whether that is through music for films or games, cross-artform and cross-genre collaborations, pre-performance debates, schools performances, VR installations, or different performance formats. You will take a producing approach to new performance formats, keenly appreciative of the importance of staging, narrative and flow for contemporary audiences.
You know the importance of equality and diversity on stage in building a future for classical music, and are an active champion of creative projects which demonstrate this. Discovering new artists and musical voices will be second nature to you, just as you will be sensitive to the needs of established artists and composers in shaping a project. While your focus is on the quality of the artistic output, you will maintain in-the-round awareness of the complex jigsaw of sometimes competing priorities and restrictions into which any project has to be delivered, including box office and audience development targets.
An important member of the HODs Team with a close relationship to the Philharmonia Orchestra Artistic Committee, this role suits a collaborative and inclusive emerging leader who acts with integrity, and who can manage complex systems and personalities in line with the Philharmonia’s mission to create the orchestral experience of the future.
Key Responsibilities
Strategic Planning
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Research and identify future featured artists, composers and guest conductors proactively
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Research and develop ideas and concepts for season themes and series
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Create mainstage programmes in line with the artistic strategy of the Philharmonia Orchestra in close consultation with the Chief Executive and conductors
Leadership and Management
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Lead on chamber music programming, including liaison with players over proposals
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Lead on the development of wrap-around activity on concert days
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Lead on opportunities for commissioning and co-commissioning of new works, negotiating commission fees and contracts. Liaison with publishers.
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Lead on programming Philharmonia Residency venues, taking both box office and logistical considerations into account
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Lead on Philharmonia Records, developing and overseeing the recordings strategy and identifying and planning recording projects for own-label release
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Initiate and develop non-standard orchestral projects for own promotions, such as film or games music formats, formats using visuals, cross-artform or cross-genre collaborations, and performances in non-traditional venues
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Artistically and operationally produce all non-standard orchestral projects, including shaping narrative, stage presentation, and close working with the venue technical staff, supported by relevant project managers
Key tasks
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Develop repertoire ideas and ensure timely registration on clash-diary, with support from Co-ordinator
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Collaborate with Director of Tours and Project Development and partners to develop programmes for foreign touring and commercial projects, while considering market and budget limitations
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Collaborate with the Learning and Engagement Department on programming for education and learning performance formats, including Artist in Residence Programme and Orchestra Unwrapped, leading as required
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Collaborate with the Development Department on funding approaches to support programming, and work with them on programming fundraising performances and events
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Collaborate with Head of Digital Product and Experience on repertoire and project development for PO Virtual Orchestra
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Join the Artistic Committee discussions re future plans as required
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Listen to recordings to assess suitability for release, and discussing in-house recordings with Artistic Committee.
Other
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Work as part of the HODs team on developing future business plan and strategies built around the Orchestra’s mission, vision and values
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Be in regular contact with Marketing colleagues to help shape season narrative and proof-read key documents.
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Act as artistic liaison with external promoters and project partners as required
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Attend rehearsals and performances at Southbank Centre and at venues out of London and overseas as required, in order to meet artists and monitor artistic performance and quality
Skills and Qualifications
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Excellent track record of working in artistic planning or artist management (min 5-7 years)
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First-class knowledge of orchestral repertoire and artists, as well as the work of the Philharmonia Orchestra
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Demonstrable creative programming experience at an advanced level
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Demonstrable entrepreneurial mindset with a successful history of creating new projects
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Current experience of development of UK and international markets for orchestras
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First class communications, influencing, and negotiation skills – and the ability to make the case effectively and enthusiastically
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A collaborative team player able to develop excellent working relationships across the organisation
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Flexible and positive attitude, as well as the ability to think laterally and creatively to overcome obstacles
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High level of professionalism, self-motivation and organisation, and an ability to manage complex issues effectively.
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Ability to regularly work out of hours and travel, as required.
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Diplomatic and capable of being an excellent ambassador for the Philharmonia Orchestra
The client requests no contact from agencies or media sales.
The Philharmonia is seeking to appoint a Box Office and CRM Manager to lead the management, development and optimisation of the Orchestra’s CRM strategy, systems and audience experience. The roles focuses on ensuring a seamless customer journey while overseeing the effective operation of the Box Office and the ongoing development of Tessitura.
This is a key role overseeing both the day-to-day operation and strategic development of the Philharmonia’s Box Office and CRM function. The successful candidate will play an important role in developing ticketing and customer strategies that maximise sales income, improve conversion and enhance the audience experience.
As a public facing member of staff, the Box Office and CRM Manager will be a key representative of the Orchestra, ensuring customers receive a welcoming, efficient and accessible service whether booking online, by phone or in person. A proven track record of delivering excellent customer service is therefore essential.
The role will also lead on the effective management and ongoing development of Tessitura, supporting audience insight, segmentation, reporting and customer journeys across the organisation. Working closely with colleagues across Marketing, Development, Finance and Concerts, the successful candidate will help ensure that customer data is used effectively to support audience growth, income generation and informed decision-making.
Previous experience of using Tessitura is essential. From hall dressing and campaign set-up to system optimisation, reporting and user support, this role will be one of the Orchestra’s lead Tessitura users. Experience of working within a Tessitura consortium would be advantageous.
Key Responsibilities
Strategic planning and implementation:
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Work closely with Marketing and Development colleagues to develop and implement CRM strategies that support audience growth, income generation, membership retention/acquisition and fundraising objectives
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Develop customer journeys, audience segmentation and data-led approaches that improve conversion, retention and engagement across the customer lifecycle
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Support the development of sales forecasts, benchmarks and performance analysis, providing insight to inform campaign planning, pricing and decision-making
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Work with Marketing colleagues to develop and implement promotions, campaigns and tracking mechanisms
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Identify opportunities to improve efficiency, increase conversion and enhance the customer experience through CRM optimisation, automation and process improvements
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Ensure CRM processes, reporting and audience data support the Orchestra's strategic priorities and audience engagement goals
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Work with the Friends team to ensure membership schemes are effectively structured, maintained and optimised to support recruitment, retention and income growth
Project Management:
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Oversee the day-to-day operation of the Philharmonia's Box Office across all performances and events
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Lead ticket sales activity across all channels, ensuring a smooth and efficient booking experience for customers
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Act as a senior point of contact for customer enquiries, complaints and complex ticketing issues
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Lead on set up and implementation of new seasons, events and sales activity
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Ensure events, pricing structures, memberships and ticketing offers are accurately implemented and maintained within Tessitura
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Maintain high standards of data accuracy and integrity across Box Office and customer records
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Review and improve Box Office procedures and customer-facing processes to support operational efficiency and customer satisfaction
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Champion accessibility across all ticketing and customer service activity
Leadership & Management:
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Work with the Senior Data & Audience Insight Manager as Tessitura co-lead for the organisation, helping to shape CRM best practice and development
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Develop and deliver training for staff across departments to ensure confident and effective use of Tessitura and Box Office activities
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Create and maintain clear documentation, processes and guidance to support the consistent use of CRM systems across the organisation
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Ensure organisational compliance with relevant legislation and industry standards, including GDPR, PCI and data protection requirements
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Keep abreast of developments in Tessitura, CRM, ticketing and audience engagement through professional networks, training and sector events, sharing knowledge and recommendations across the organisation
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Champion best practice in customer service and audience experience, promoting a culture that prioritises welcome, accessibility and continuous improvement
Skills and Qualifications
Essential
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Minimum three years' experience in a CRM, ticketing, audience data or related role
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Advanced knowledge and practical experience of Tessitura
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Experience managing and maintaining CRM systems and customer databases
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Experience producing audience analysis, reporting and business insight
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Strong understanding of customer relationship management principles
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Excellent attention to detail and commitment to data accuracy
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Strong analytical and problem-solving skills
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Excellent communication and interpersonal skills
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Ability to explain technical concepts to non-technical colleagues
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Ability to manage multiple priorities and meet deadlines
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Commitment to delivering outstanding customer experiences
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Interest in music, culture and the arts
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Willingness to work evenings and weekends
Desirable
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Experience of implementing CRM upgrades or major systems projects
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Experience working within a Tessitura consortium
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Experience of customer journey mapping and audience segmentation
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Experience of marketing automation and CRM-driven campaign delivery
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Experience working within an arts, cultural or performing arts organisation
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Knowledge of accessibility best practice within ticketing and audience services
The client requests no contact from agencies or media sales.
We are looking to appoint a full-time Audio-Visual Production Engineer with good organisational skills to help facilitate production in the growing ministries at Holy Trinity Cambridge, working with and reporting to the Senior Worship Pastor.
A thriving musical worship ministry is in the DNA of HT. Worship is one of our core values; we believe that when we worship, we seek not just to praise him, but also to encounter him and be transformed by him.
Our worship and production team operate as one team and is made up of over 100 volunteers. During normal university term time, we have four Sunday services – all these services utilise band-led worship and we employ everything from the newest songs to contemporary re-workings of ancient hymns. We regularly live-stream our services and events and, having recently upgraded our livestreaming equipment, are keen to develop and grow the volunteers who help to implement these online services.
This is primarily an audio- and team-focused job, but you will be working alongside the Worship Team and other HT ministries to deliver the audio-visual production (including live-stream) aspect of the HT worship ministry. In addition to our Sunday services, you’ll deliver AV production for a wide range of events, both inside and outside the church buildings, including weddings and funerals, as well as kids, youth, student, Easter, and Christmas events.
Join the award winning Independent Society of Musicians
Central London - Assistant to the Chief Executive and Assistant Company Secretary
28 hours per week – Circa £45K pro rata
The award-winning ISM is the dynamic, change making professional body representing musicians. With a current membership of over 11,000, the ISM is known for its wide range of services to its members from legal to health and wellbeing. We are also known for our campaigning work on issues from music education to AI and Brexit.
The ISM is now looking for a highly experienced Administrator and Secretary to work alongside the Chief Executive. You will have very strong administrative skills as well as advanced knowledge of using Microsoft office packages such as Word, Excel, Outlook and PowerPoint. You must have experience of ensuring good governance at Board level including preparing Board papers and drafting and circulating Board minutes. This is a critical part of the role as well as drafting a wide variety of correspondence.
You will also be responsible for aspects of risk management such as health and safety. The Chief Executive is a senior leader in the music sector so you will need to be able to demonstrate absolute loyalty, discretion and confidentiality as well as excellent common sense and good judgement.
If possible you should have a music background.
You will have at least 5 years’ experience working in Governance/ Administration or as a PA/ Secretary and will be used to working to competing deadlines with high levels of accuracy. You will be joining a professional staff team who are based in Bayswater, London. The role is 28 hours per week.
For a full job description for this role please visit the ISM website.
To apply please send a CV and covering letter saying why you are right the person for the job to membership team email address.
Closing date is Monday 20th July at 9.30am. Interviews will take place face-to-face and applications generated by AI will not be considered
The Independent Society of Musicians (ISM) is the UK’s professional body for musicians and a leading subject association for music.


Salary: £55,000 per annum (FTE), pro rata
Hours: 21 hours per week (0.6 FTE)
Location: London Coliseum
We’re looking for a mission-driven Head of Governance to help shape and strengthen governance at English National Opera and the London Coliseum.
This is a high-impact senior role at the heart of the organisation, combining hands-on delivery with trusted advice. You’ll work closely with the Board and executive team to ensure decision-making is clear, accountable and aligned with Charity Commission guidance and best practice.
Reporting to the Chief Financial Officer, you’ll lead on coordinating governance activity, enhancing Board and committee effectiveness, and driving continuous improvement. You’ll oversee the annual governance cycle, support trustee development, and champion inclusive, well-informed decision-making that enables our leadership to thrive.
Requirements:
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Significant experience in charity governance, company secretariat or a comparable senior governance role
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Strong understanding of charity law, trustee responsibilities and good governance practice
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Experience supporting Boards and committees, including planning, papers and effectiveness reviews
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Demonstrable experience improving governance frameworks, processes or systems
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Confidence advising senior stakeholders with discretion, diplomacy and authority
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Experience working collaboratively across executive teams to embed effective governance practices
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Clear, credible communicator, both written and verbal
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Highly organised, with the ability to manage competing priorities and deadlines
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Practical and solutions‑focused, with a bias for action
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Calm, measured and trusted, with strong professional judgement
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Committed to ENO’s mission, values and public purpose, including equity, diversity and inclusion
Please see our recruitment pack for full details of the role.
Application deadline: 5pm, Wednesday 15 July 2026
Interviews: w/c 27 July 2026
Interviews: w/c 3 August 2026 & w/c 10 August 2026
Feedback: Due to the high number of applications we receive, we are only able to provide individual feedback to those candidates who progress to interview stage.
Reasonable adjustments: If you require any reasonable adjustments for the application or interview process, please contact us.
English National Opera is an Equal Opportunities employer, and we strive to create an inclusive working environment that reflects the diverse communities we serve. As we work to address underrepresentation in our workforce, we particularly encourage potential candidates from underrepresented groups and communities to apply, including those from global majority backgrounds and/or with protected characteristics, including race, disability, sexual orientation, gender reassignment and religion and belief. We will provide appropriate support for candidates with access requirements if they identify as disabled. This includes during the application process and through candidate assessment stages.
The client requests no contact from agencies or media sales.
Programmes Coordinator
We are seeking an organised and proactive Programmes Coordinator to support the delivery of national educator development programmes, helping teachers, musicians and schools thrive through high-quality training and development opportunities.
Position: Programmes Coordinator (Educator Development)
Salary: £28,680 FTE
Location: Hybrid working with a London SE11 office base and a minimum of one office day per week
Hours: 21 hours per week
Contract: Permanent
Closing Date: 3 July 2026, 10am
Interview Date: 21 July 2026
About the Role
This is an exciting opportunity to join a collaborative programmes team and play a key role in the successful delivery of educator development and teacher training programmes across the UK. You will provide high-quality coordination and administration support, ensuring programmes run smoothly and participants receive an excellent experience throughout their journey.
Key responsibilities include:
- Coordinating training programmes, workshops, events and meetings
- Managing programme schedules, diaries, deadlines and communications
- Acting as a first point of contact for programme participants and stakeholders
- Supporting recruitment, enrolment, induction and progression activities
- Organising logistics for training sessions, observations and events
- Maintaining accurate records, participant information and programme data
- Supporting assignment administration, marking and moderation processes
- Managing online learning platforms and programme resources
- Assisting with financial administration, invoices, expenses and course fees
- Supporting evaluation activities, surveys and impact reporting
- Producing regular updates and communications for participants and stakeholders
About You
We are looking for a highly organised individual with excellent communication skills and a passion for delivering outstanding administrative support.
Essential skills and experience include:
- Experience coordinating schedules, meetings, diaries, bookings or events
- Strong organisational and administrative skills
- Experience working within a busy team environment
- Financial administration experience
- Excellent written and verbal communication skills
- Strong attention to detail and data management capabilities
- Confidence using Microsoft Office 365, including Word, Excel and Outlook
- Ability to manage multiple priorities and meet deadlines
- A proactive and solutions-focused approach to problem solving
- Strong interpersonal skills and the ability to build effective relationships
Desirable experience includes:
- Working within schools, education, further education or higher education settings
- Experience within the arts, music or cultural sectors
- Using systems such as Salesforce or similar CRM platforms
- Managing virtual learning environments or online platforms
- Coordinating projects and events
- Minute taking and stakeholder communications
About the Organisation
This organisation is dedicated to improving access, inclusion and quality within music education. Working with teachers, schools, musicians and young people across the UK, it delivers innovative training and development programmes that help create more inclusive and effective learning environments. The organisation offers a supportive and collaborative culture, flexible working arrangements and a strong commitment to employee development and wellbeing.
Other roles you may have experience of could include: Programme Administrator, Programme Officer, Education Coordinator, Training Coordinator, Learning and Development Coordinator, Project Coordinator, Events Coordinator, Programme Support Officer, Training Administrator, Operations Coordinator or Education Programme Officer.
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
To play a key role in the Production Management team at Southbank Centre, working closely with the Director of Technical Production, Head of Production, the Production Management team and wider department and colleagues throughout the organisation to ensure the effective use of systems and resources to deliver the technical elements of a varied programme, primarily in commercial events, but also contemporary and classical music, literature talks, theatre and dance, to the highest standards.
Please download the attached Job Description for a full overview of this role's responsibilities.
The annual salary stated is based on the Full-Time Equivalent (40 hours per week). If the job is part-time, the weekly hours will be stated within the advert.
The deadline for applications is 23:59 on the closing date for the job posting.
We endeavour to keep job adverts open for at least two weeks for prospective applicants to apply. However, if we receive a high volume of applications for a role, we reserve the right to close the vacancy early. Therefore, we encourage you to submit your application as early as possible to ensure consideration for shortlisting.
Please note, applications sent via Email or 3rd party agencies will not be considered.
Need reasonable adjustments? Please contact us so we can help make the application process accessible to you. Be sure to include the job you are applying for and your full name.
Key Responsibilities
- To ensure a smooth and professional presentation of technical requirements of each event wherever SC activities are taking place.
- To ensure that allocated Production activities are fully and properly staffed – using resident staff, specialist contractors and freelancers as appropriate.
- To manage budgets as required; to evaluate and cost the technical requirements of events and to ensure that resources are used efficiently and that recharges are made.
- To keep up to date with technical advancements contribute suggestions so that the capital investment programme appropriately reflects the production needs of the centre.
- To be responsible for the management of Health & Safety issues within SC’s policies and to ensure that safe working practices are used at all times, including undertaking risk assessment and ensuring that all necessary risk assessments are provided by third parties where necessary.
Skills & Experience
- Demonstrable, extensive experience in one of the following artforms: theatre, dance, corporate events, classical or contemporary music, as well as a good working knowledge of the others.
- Experience of working in a multidisciplinary live arts environment with a demonstrable record in the delivery of events at the highest technical standards.
- Working knowledge of the usage, operation and safe handling of the equipment of the disciplines covered by the Production Department including without limitation stage, lighting, sound, AV and temporary installations for a broad range of events: orchestral, contemporary music, conferences, talks, film screenings, dance and performance.
- Obtains project management skills and can demonstrate experience of managing and organising the work of a team.
- A demonstrable working knowledge of Safe Working Practices, Health & Safety and contractual requirements and is able to carry out risk assessments.
Hackney Empire is looking for a new Deputy Technical Manager.
The new role of Deputy Technical Manager will play a critical operational and leadership role within our busy 1,250-seat theatre and additional rehearsal and event spaces. Supporting the Technical Manager, you will lead and motivate a committed technical team to ensure the flawless execution of large-scale transfers, touring musical theatre, dance, opera, comedy and live music shows; supporting produced work and public-facing activity from our Creative Futures programme.
This is a balanced, hands-on and production-focused role. It requires combining administrative and logistical preparation - such as advancing technical riders, developing costings and estimates and preparing staff rotas - with leadership and delivery of high-level stagecraft management during intensive fit-ups, show operations and rapid get-outs.
The client requests no contact from agencies or media sales.