"Fundraising Officer" Jobs
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Leaders in Community (LiC) is an award-winning youth-led organisation with over 15 years' experience in delivering youth leadership and youth social action campaigns, supporting local young people challenge and overcome inequalities and barriers to progression.
As the Partnerships and Services Manager, you will report directly to the CEO and as such will be a member of the leadership team, to deliver Leaders in Community’s (LiC) work to empower young people and communities to improve quality of life and build a sustainable future in line with the Charity’s vision and mission. Working alongside the leadership team, you will oversee, and capacity build the services being delivered in our vibrant community centre, which is located in the historic East End of London.
Along with your CV, please provide a cover letter outlining why you are interested in applying for the role at Leaders in Community.
The client requests no contact from agencies or media sales.
Walk alongside our partners, to deliver excellence, build resilience and learn together.
In 2024, Embrace the Middle East celebrates 170 years of close partnership and relationship with local Christians who, through their churches and local civil society organisations, are serving some of the most marginalised and excluded communities in the Middle East.
Ours is a vision of faith, hope and love in action: where there is a need for refuge, a home however temporary, for education, for safeguarding, for economic empowerment, for justice and human rights – we, with our partners, want to respond. We do this by building strong and lasting partnerships, nurtured by mutual respect and a shared commitment to excellence.
We are looking to recruit a Director of Programmes, Partnerships and Advocacy to lead a team of high-performing programme and partnerships managers who guide our relationships with a portfolio of 45 local partners, supporting them in their social witness through a £2.4m programme of grants, and capacity support.
The Director will also lead the development of our advocacy work, collaborating closely with the CEO and Director of Fundraising to develop our policies, messaging and strategy to increase our reach through effective lobbying and campaigning consistent with our theory of change, and strategic vision and mission. This cross-cutting work will include working with our programme team, our communications team, and church engagement team as part of a shared approach to advocacy, campaigning, and public engagement.
Advocacy is a growing part of our work, inspired and guided by the voices of our partners – primarily speaking and acting in relation to:
- the presence and role of Christians in the Middle East
- issues of peace, justice and equal rights in Israel and Palestine
- refugees and internally displaced people across the Middle East
Informed by Christian voices from the Middle East, we engage with Bishops and church leaders, politicians, and with our engagement team seek to educate and mobilise the UK public. Resources will be available for the Director to recruit a dedicated advocacy team member to complement their skills and support them and the team to achieve Embrace’s advocacy aspirations.
We are looking for someone who can bring to Embrace a wealth of international development partnership and grant making experience, alongside their passion and skills to drive and develop Embrace’s public and private advocacy. Like everyone else at Embrace you will be fired up by our mission, and in tune with our values.
Naturally, you will be well versed in complex policy issues within sensitive settings, familiar with acting as a media spokesperson, and dedicated to engaging with communities experiencing injustice and marginalisation.
Finally, due to the Christian context of the position, it is subject to an occupational requirement under the Equality Act that you should be a practising Christian who shares our values and ethos at a profound level.
At Embrace, our team enjoys remote and flexible working arrangements, with the opportunity to start your day between 7.30am and 10am and finish between 3pm and 6pm. In addition, you will benefit from a generous holiday entitlement and a comprehensive package including a pension scheme, life assurance, retail discounts and a 24/7 employee assistance programme.
The role is home-based, with two to three days per month in High Wycombe.
Please apply online via the apply button.
Closing date: 30 May 2024.
Are you a strong, visionary leader ready for a new challenge in the Third Sector?
Having led the organisation through a significant period of change, our CEO has chosen to move on to take up a new challenge. We are looking for a Chief Executive to lead St Nicks through the next phase of its strategy. This is an exciting opportunity for anyone who has the desire, vision and ambition to transform our current charity HQ into a building suitable for the charity we are now and the charity St Nicks can become under your leadership in the future.
You’ll have the benefit of a skilled and experienced team, a good deal of secure revenue funding and a Board of Trustees who offer constructive challenge with the freedom to grow and explore opportunities.
Deadline: midnight Sunday 12th May
Assessment and interviews: week commencing 20th May
Our Mission is to build and connect flourishing communities through urban greenspace generation, nature-based wellbeing and sustainable living.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
The senior member of staff is responsible for ensuring the decisions of the Board are acted upon and the charity meets the legal and regulatory requirements of a CIO. The key focus will be on development of new income streams as we navigate challegnes across the site. The General Manager will oversee the implementation of the new Buisness Development Plan. Support the team of volunteers in project managment and fundraising to support the ambitions of the Board. HR management and financial control will be an important part of the role.
Thatcham Memorial Foundation is a Charitable Incorporated Organisation (CIO) that serves the people of Thatcham and surrounding areas.
The client requests no contact from agencies or media sales.
We are seeking an experienced leader with a deep commitment to care, creativity, curiosity and inclusion to work closely with the Chief Executive of this vibrant social enterprise. The COO will oversee the company’s systems, finances and HR, and further build on our person-centred organisational culture.
At 64 Million Artists we believe that everyone is creative and that when we are creative we can make positive change in our lives and in the world around us. Over the last 10 years we have built a thriving business and a team of 11 working across the UK embedding creativity in communities, workplaces and universities. We have built an inclusive workplace culture of our own working a 4 day week and taking August off.
This role will lead our efforts to embed equity and inclusivity in everything we do, managing and supporting our team, our culture and our processes.
If you are passionate about the power of creativity, believe in building teams rooted in care and mutual support and can demonstrate how this belief can continually improve the way we work, then this could be the right role for you.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
New Routes Integration
Since 2003 New Routes has been working with, and supporting, refugees, asylum seekers and isolated migrants in Norwich to support their wellbeing and ambitions by providing skill-building and social programmes in a safe and welcoming environment. We promote cross-cultural integration and community awareness, working with individuals and families from over 60 countries of origin. We work closely with an extensive network of partner organisations, both third-sector and statutory. New Routes is one-third of the Norwich Integration Partnership (NIP), alongside English+ and the Bridge Plus+.
Principle purpose of the post:
The Operations Manager will work closely with the Chief Executive supporting on contractual service delivery (including the management of risk), quality and improvement across the organisation and ensure quality services are provided. This will be informed and implemented by ensuring that our participants have appropriate methods to inform programme delivery routinely.
The Operations Manager will support the Chief Executive in leading and monitoromg service and organisational quality, financial/income activity and expenditure, adherence to policies and procedures, and overall compliance with health and safety activity through a range of measures, including the use of reports and data to make critical and informed assessments.
The Operations Manager will be responsible for developing and implementing the Fundraising Strategy in order to diversify our funding streams enabling New Routes to develop exceptional services that meet our participants existing and emerging needs.
In conjunction with the Chief Executive, the Operations Manager will hold responsibility for ensuring all staff are effectively supported to undertake their roles, and will administer formal HR policies and procedures when standards fall below expectations.
The Operations Manager will provide support and deputise for the Chief Executive when required. The postholder will be expected to demonstrate a high ability to be pro-active in anticipating and managing their workload, and work without high levels of direction.
Please see the attached Job Description and Person Specification. If you are committed to improving the lives of marginalised communities, we would love to hear from you. If you would like further details prior to submitting your application, please call our Chief Executive, Gee Cook, for an informal discussion.
Please complete the attached application form.
CEO
This is an exciting opportunity for a values-led and dynamic leader to become CEO of Rochdale and District Mind and guide the organisation towards fulfilling its mission and making a positive impact on the mental health and well-being of our community.
Salary: £57,000 to £62,000 per annum - dependent on experience
Hours: 37.5 hours per week
Location: Manchester (opportunities for hybrid working after an initial embedding period)
Closing date: 03-05-2024
About us
Rochdale and District Mind is a mental health charity that supports people in the community who are facing mental health challenges. As part of the Mind Federation and the Mind in Greater Manchester partnership, our goal is to ensure that individuals do not face mental health issues alone and can live free from stigma and discrimination.
Role Responsibilities:
Join Rochdale and District Mind as our new CEO, where you will spearhead the efficient, effective, and safe management of our organisation, aligning with our strategic aims and objectives. Your leadership will shape both our strategic vision and operational plans, ensuring robust governance while championing diversity and inclusivity. With a sincere dedication to mental health advocacy, you will elevate our impact on service users through meaningful co-production of services.
This role offers an excellent opportunity for an empathetic leader to cultivate a culture of continuous learning, inclusion, and support, while fostering a spirit of celebration for achievements across teams. Collaborating closely with our experienced Senior Leadership team, you will oversee resource management, finances, and operations, upholding the highest standards throughout. Supported by our dedicated Board of Trustees, you will steer the strategic direction and ensure the financial sustainability of our organisation.
Requirements:
You will need to have:
· Experience working as a CEO or senior leader with substantial strategic, budgetary and leadership responsibilities, for a similar-sized or larger organisation
· Genuine passion for our mission and Diversity, Equality and Inclusion
· Proven track record of successful business development/fundraising
· Demonstrable experience in governance and compliance
· Experience of building a culture that promotes continuous learning, inclusion, collaboration, and accountability
· Demonstrable experience as a values-led, resilient and people-centred leader
· Strong financial acumen
· Excellent communication and influencing skills
· Understanding of challenges affecting the voluntary sector
Eastside People is supporting Rochdale and District Mind in the recruitment for this role. Please apply by submitting your CV and a cover letter.
Please respond to the following areas in your cover letter:
· Your familiarity with mental health challenges and how this resonates with you
· Your experience/knowledge in relation to the Person Specification.
Please note that we will focus on your demonstrable experience and potential in the areas listed under the Person Specification and do not expect candidates to have experience in all responsibilities outlined in the Job Description.
We would discourage you from deselecting yourself if you are in doubt about meeting all the criteria.
The closing date for applications is noon on Friday the 3rd of May 2024 and our candidate assessment schedule is as follows:
· EP interviews carried out through the recruitment process with final interviews taking place by the 7th of May 2024 - online
· Informal interviews with Rochdale and District Mind interim CEO carried out throughout the process with final interviews taking place by the 9th of May 2024
· Formal competency-based interviews with Rochdale and District Mind Board, CEO and SLT on the 17th of May 2024 – online
· Assessment day involving staff, service users and other stakeholders on the 24th of May – in-person at Rochdale and District Mind offices
Due to the assessment structure, we would like to encourage candidates to apply early for the role where possible.
We want you to have every opportunity to demonstrate your skills, ability, and potential. Please contact us if you require any assistance or adjustments so that we can help with making the application process work for you.
Eastside People is supporting Rochdale and District Mind in the recruitment for this role. Please apply by submitting your CV and a cover letter and ensure that you have read the candidate information pack before you apply.
You may also have experience in other areas such as CEO, Chief Executive Officer, Chief Exec.
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
The Project Manager will be a key member of the Charity and will play a significant part in developing and delivering the Life Chances Programme to our beneficiaries. The post holder will work closely with the CEO and is able to draw on support from the Admin Support Officer.
The Project Manager will support the success of the Charity’s core operations, the development and delivery of the Life Chances Programme, the lifecycle of projects and financial management from securing funding to reporting impact by ensuring the effective development and management of project opportunities, proposals, funding and finances, planning, delivery, evaluation and reporting.
Main duties and responsibilities
Project Management
· Develop, plan, manage, evaluate and report on diverse and inter-related externally funded and non-funded projects.
· Develop, monitor, maintain and deliver effective project management plans, liaising with project partners to ensure the completion of tasks, workstreams and overall project outputs, outcomes and aims.
· Liaise with internal departments to ensure projects are delivered in compliance with Charity procedures.
· Deliver effective assessment and processing of community grant applications, including identification of need, due diligence, assessment and reporting for decisions on grant awards.
Funding
· Liaise and develop positive relationships with Charity stakeholders and project funders.
· Fulfil funders’ monitoring and reporting requirements.
· Support the team in planning future project opportunities by contributing to the development of grant funding bids.
Finance
· Support effective financial management, decision making and value for money by developing, monitoring and reporting on project and core operating budgets.
· Maintain accurate financial records for all projects and the Charity’s core operations, including via the Charity’s internal CRM.
Other
· Work with the CEO, Digital Marketing & Community Lead, and Charity Team to support the promotion of projects to diverse audiences.
· Any other duties as allocated by the line manager following consultation with the post holder.
· The successful candidate must be willing to attend occasional meetings and events across the UK which will include travel and overnight stays.
· Ensure all internal processes are adhered to for recording and monitoring of grants and funding.
· Produce regular reports to Trustees at Main Board Meetings and other sub-committee meetings.
PERSON SPECIFICATION
EXPERIENCE
· Ideal candidate will hold possess a Project Management Practitioner level qualification (e.g. APM, PMQ, PRINCE 2) or equivalent experience.
· The post holder will have experience in managing budgets, be skilled with Microsoft Office packages and be willing to learn new IT tools.
· A successful track record of delivery results within fundraising, managing programmes & partnership working or similar role for a minimum of two years.
· Excellent networking, stewardship and influencing skills, articulate and persuasive written and verbal communication skills.
· Excellent emotional intelligence, communication and team-working skills, ideally with extensive experience as a manager of complex projects involving diverse partners.
· They will also be keen to take the initiative and see problems as opportunities with a creative and practical approach to problem solving, strategic thinking and long-term planning.
Experience of
o Partnership building, including with a complex mix of external stakeholders.
o Managing complex projects to deliver to quality, time, and cost targets to the satisfaction of funders.
o Managing budgets
o Managing a programme of interrelated projects
o Identifying, bidding for, securing and managing grant funding.
Skills/Abilities
o Ability to develop and oversee detailed project plans and budgeting mechanisms in ways that will contribute to the Charity’s reputation for quality, robust management, and impact.
o Proficiency in the Microsoft Office applications, including Word and Excel, and willingness to learn new IT tools.
o Creative and practical approach to problem solving, strategic thinking and long-term planning.
o Ability to analyse project data and produce accurate, persuasive, high quality written reports.
o Excellent presentation skills and the ability to create and deliver presentations that are focused, accurate and meet the needs of the audience.
Personality
o Successfully works autonomously and takes the initiative but knows when to ask advice or accept direction from others.
o A capacity for patience and understanding with stakeholders, always maintaining sensitivity to their needs, particularly at times of peak working under pressure.
o Ability to cope with pressure and reliably meet deadlines.
o Open, collaborative, and enthusiastic approach
o Emotionally intelligent.
General
· Policies and procedures – to work with good governance and compliance, in line with the NCC’s policies.
· Best practice – adhere to the highest standards of best practice, including the Fundraising Regulator’s Code of Practice and other relevant legislation.
· Confidentiality – maintain strict confidentiality of information.
· Flexibility – a willingness to work outside office hours, travel and make overnight stays on occasion when required.
· Working in a small team – a hands on and can-do attitude.
The post holder will be based at Portsmouth, and the role may require attendance at other locations in the UK.
Context and additional information
· Expenses incurred whilst fulfilling the duties of this role will be paid in accordance with NCC policy.
· You may be required to attend events to engage with Naval families (overtime is not paid, however TOIL is given).
· Willingness to successfully complete appropriate job-related training.
Salary £40,000 per annum
35 hours per week, flexible hours but office hours are 0830 – 1600, and role will involve time out of the office regularly, around the UK. DBS checks required for role. The appointment will be subject to a probationary period of 6 months.
Pension matched 7.5% Govt NEST scheme, Benenden Health employee welfare scheme, Death in Service insurance, 30 days holiday per year plus bank holidays and between Christmas and New Year (discretionary), SSP at start of service, incremental increases on length of service.
Closing Date: 3rd May 2024
Interviews: Wednesday 8th May 2024
The tasks listed in this job description are not designed to be exhaustive and may vary from time to time according to the needs of the organisation. This document will be reviewed in consultation with the post holder as the role and services provided by the organisation develop.
The Naval Children’s Charity is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and associated professionals to share this commitment.
The client requests no contact from agencies or media sales.
CHEM Trust is looking for an experienced Finance and Resources Officer to join our small but dynamic and influential team.
Are you a skilled finance personnel with experience of working independently or with minimal supervision?
Do you have excellent interpersonal and organisational skills and enjoy working in a collaborative environment?
Do you have a good understanding of charity governance?
Do you have the motivation and determination to turn strategic goals into actionable tasks?
Are you comfortable using technology?
Are you self-directed and also a great team player?
If so, we’d love to hear from you!
CHEM Trust’s overarching aim is to prevent human-made chemicals from causing long term damage to wildlife or humans.
The client requests no contact from agencies or media sales.
Wild in the City was established in 2013 and was incorporated as an asset locked non- profit Community Interest Company in April 2016 to address the growing problem of disconnection from nature and generational loss of knowledge and skills, and to help make nature a meaningful part of everyday life.
We are a national organisation supporting well-being through relationship with nature. We offer programmes in hiking, woodland living skills, natural history and ecotherapy, using the skills of our ancestors to develop a deeper relationship with the natural world and nurture a sense of belonging to communities past and present.
We are a black led organisation with a focus on health and supporting Black and minority ethnic communities in accessing nature and the countryside, addressing the widely acknowledged lack of representation and lower levels of involvement of people of colour in nature-based activity. We are a leading organisation in research and the facilitation of forums about race and nature.
We have an exciting vision for increasing the participation of people of colour in nature- based activity and highlighting black perspectives about the natural world through our core programmes.
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Nature Guides
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Nature Connectors
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Wild in the City Festival
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Black Nature Narratives
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Research and Consultancy
We’re looking for an exceptional individual to become our new Director of Operations. The right person will balance strong interpersonal and leadership skills and robust operational ability in the areas of finance, administration and fundraising. The role of Director of Operations is central to helping us achieve our ambition of further growing as a Black led institution for learning and caring about nature. We are looking for someone with the experience to help shape our growth and guide implementation of our 5 year plan, and who will grow with us to become our Chief Operating Officer.
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The role is offered for 21 hours per week.
Closing date: 3rd May 2024
Interview: w/c 13th May 2024
Start date: as soon as possible
Full job description with responsibilties and person specification is attached
Following 150 years of remarkable history, the Royal School of Needlework now seeks a new Chief Executive to lead the exciting next chapter of refresh and renewal, enriching lives through the powerful and captivating language and practice of embroidery.
About the RSN
The RSN was established in 1872 at a small single site in London to revive and teach the art of hand embroidery. Since their humble beginnings, they have expanded their activities and extended their reach worldwide gaining an international reputation for the knowledge, expertise and skills of their tutors and the excellence of work in their professional studio.
Based at Hampton Court Palace, in south-west London, the RSN offers an education programme for everyone; from beginners through to those pursuing hand embroidery as a professional career, and it shares its knowledge, skills and heritage through talks, tours exhibitions and online resources.
About the role
The RSN is looking for a Chief Executive to help them on their transformational journey to grow, develop and extend the reach and impact of their work. They are committed to ongoing improvement and embracing innovation; the new CE must share a passion for their mission and determination to evolve their operations helping to develop existing relationships and seek out new opportunities for future growth.
The RSN seek a leader with a keen eye to the horizon to actively promote the RSN’s educational and commercial activity, raising its profile amongst national and international communities. Demonstrating strategic acuity, they will lead on the direction of the organisation, monitoring and implementing business plans and strategies, overseeing and interrogating in mitigating risk and ensuring financial sustainability.
Who are we looking for?
The next Chief Executive will act as an ambassador for the organisation, developing external plans and communications to capitalise on achievements, raise profile and reach new audiences.
They will have a proven track record as an exemplary people manager, team builder and visionary leader. Empowering in their approach to leadership, and coaching in their managerial style, they will positively impact on the existing passionate and loyal staff and tutor network, developing an ethos for the RSN, and leading and embodying the values of a positive and inclusive culture, where everyone feels valued and respected.
A self-starter and decision maker with drive and sound judgement and with a pragmatic and resilient outlook, the new CE will have the ability to maintain oversight and control of a multi-faceted operation and evaluate and interrogate financial/budgetary performance.
With experience in or understanding of fundraising principles and of generating diverse income streams, this role requires a leader with experience in business development, charity management, and strategic planning. Possessing a blend of commercial acumen, strategic vision, and a passion for the organisation's mission, the new CE may have prior experience in the art, culture or heritage sector, but more importantly will believe in the RSN’s mission and appreciate its relevance today.
Please click 'Apply via website’ to be redirected to the Peridot Partners website, where you can find full details of the job description and register your interest to apply.
Applications for this role close at 9 a.m. Thursday 30th May.
Join our team as a Senior Finance & Operations Officer!
Are you passionate about making a difference to the lives of animals? Do you thrive in a dynamic, fast-paced environment where your financial acumen and operational agility can create lasting impact? If so, we want you on our team!
About Us
Humane Society International is a forward-thinking charity striving for a better future for animals through advocacy, education, and hands-on programmes. We are an effective voice for animals, with active programmes in wildlife protection, alternatives to animal experiments, and farmed animal welfare. We have big ambitions to create further positive change for animals here in the UK and the EU and around the world.
About the role
As our Senior Finance & Operations Officer, you will be at the heart of our organisation’s success. Working closely with the Director, Finance and Operations, you will help to manage financial processes, streamline operations, and ensure both our UK and EU teams are properly resourced to drive our mission forward. You will interact daily with a broad range of stakeholders in the UK and the EU including senior level staff, external consultants and suppliers in the while also working closely with Finance, HR & IT colleagues in the US.
Key responsibilities
Financial Management (30%)
- Support on day-to-day financial activities including financial reporting, accounts payable and accounts receivable.
- Develop and implement best practices to optimise operational efficiency and effectiveness.
- Collaborate with the team to develop and monitor project budgets.
- Support decision-making through insightful financial analysis.
Operational Support (40%)
- Be the first point of contact for all enquiries from the campaigns and fundraising teams in the UK and EU.
Contracts Lifecycle Management (30%)
- Oversee the lifecycle of all supplier contracts: creation, submission and signing. (Legal contract knowledge is not required.)
About you
You will be a dynamic individual with a can-do attitude who has a proven track record of juggling competing priorities and meeting deadlines in a fast-paced environment. The role is varied and has a significant financial element so strong numeracy skills, a solid knowledge of financial management principles paired with good communications skills are important. We welcome applications from those who have solid experience in a similar role or are either part-qualified or qualified by experience. No formal qualification is required. Non-graduates are welcome.
Why Join Us
Make a meaningful impact: Your work will directly contribute to our mission to improve the lives of animals.
We are committed to training & development: We are committed to ensuring staff receive appropriate professional development and offer both formal and informal training and development to all our employees.
Learning & knowledge sharing is at the heart of everything we do: Working alongside our passionate and dedicated staff is one of the main attractions of working at HSI. Staff here are experts in their field, which contributes to informal learning and knowledge sharing opportunities across the organisation.
How to apply
If would like to use your skills to make a difference to the lives of animals, we would like to hear from you. Please submit your CV and a covering letter 1. explaining your interest in applying for the role and 2. providing specific examples showing how your skills meet our requirements via the Charity Job website. Incomplete applications will not be considered.
Deadline for Applications: 12PM, Tuesday 7 May
Join us in creating positive change and transforming the lives of animals. Apply now and be part of something great!
Full Application Process:
- CV and covering letter
- 15-minute screening phone call with Director, Finance & Operations (8-9 May)
- First round interview (via video call) with Director, Finance & Operations (13 May) and Second round panel interview (15 May)
- Brief written exercise and Excel skills test
- References check
The client requests no contact from agencies or media sales.
Chief Executive Officer, Remote, 35 hrs Salary £90,097
GFS is a feminist organisation with a mission to empower girls and young women in England and Wales to live their best lives. Girls as young as 6 tell us that they cannot be themselves. This causes problems for them and society. So, we offer an early intervention service for girls living in areas of deprivation to have the greatest impact.
This is an exciting role with an opportunity to lead the charity into the 150th Year of delivery and with a new strategy to address need. It will involve working with the leadership team and all departments but also the board and their support committees, the ambassadors, and presidents as well as the wonderful team of volunteers across England and Wales.
A great deal has been done to prepare the organisation for such an important time and so now there is a real opportunity for this role to lead in being a figurehead for the charity and representing all that is achieved at GFS in national events and discussions, to best represent the girls of today.
Our new strategy is built around pillars of Impact, Brand and Sustainability with an ambition to grow in delivery as well as reputation. GFS is aware that the work done to listen to and amplify girls’ voices is important because they have so much to say about what needs to change and from a very young age. This role will be key to making this happen.
Equity, Diversity and inclusion is of strategic importance to GFS. We encourage applications from ethnically and racially minoritised, disabled and from LGBTQ+ people to build our best staff and volunteer teams and reflect the girls we serve.
This post is subject to a criminal record check with the Disclosure and Barring Service
Download the application pack and complete the application form in WORD and return by the closing date Friday 17th May.
Our mission is to support and inspire girls and young women. We create spaces where they feel safe and valued, building strong foundations.
The client requests no contact from agencies or media sales.
We are super excited to be working with a wonderful charity as they are seeking a warm and ambitious Customer Services and Central Admin Officer to join their customer services team. This role will play a crucial role in providing excellent supporter care and stewardship, being the first point of contact for supporters and ensuring that their interactions are positive and memorable.
As a part of this role, you will oversee tasks such as donation processing, acknowledgement of donations and gift aid, including creating thank you letters and recording information and interactions with donors accurately on the fundraising database. You will also manage and maintain relationships with external stakeholders monitoring their performance through KPIs and SLAs. This organisation is passionate about team development and will lend a great path to your career progression.
As an excellent Customer Services and Central Admin Officer, you will need:
- Strong income processing knowledge and experience
- Track record of providing excellent and outstanding customer service to donors
- Strong attention to detail, problem solving and communication skills including ability to liaise with external stakeholders
- Ability to work as a team player and independently with proven track record of working on own initiative
Salary: £28,000 – £32,00
Location: London-Hybrid
Deadline: ASAP
If you would like to have an informal discussion, please call Chloe on 02030 062787 or email your interest along with your CV to [email protected].
Ashby Jenkins Recruitment are a specialist charity recruitment agency, we use our extensive sector knowledge and experience to match candidates to the most suitable roles. We take a relationship-led approach to recruitment, working ethically, and supporting people to find their perfect role within the not-for-profit sector.
We are passionate about improving equality across the sector, you can read more about our commitment to diversity here.
If enough applications are received the charity reserve the right to end the application period sooner.
Who we are
The problem - On average, 160 young people are excluded from school each week. Once excluded, prospects for these young people are bleak, with only 4% achieving good GCSE grades, and 67% entering sustained education, employment or training compared to 96% of their non-excluded peers. This can be a pipeline to prison, with concerning statistics showing 63% of prisoners having been excluded from school.
Our mission - To ensure that young people who have been excluded from school are not excluded from society.
Who we serve - We support the hardest to reach young people in the most disadvantaged communities, each of whom are most at risk of experiencing school exclusion or are at risk of being excluded. Young people who are eligible for free school meals are 4x more likely to get excluded, along with black Caribbean boys. Young people with special educational needs are also six times as likely to be excluded as their peers.
Our work - We work in a number of different settings both during term time and after school. Our coaches lead small groups of 8-10 young people, using sport as a hook and mentorship as an anchor to develop their soft skills, as well as improve their physical & mental wellbeing. This, coupled with exposure to the work place through Career Taster Days, raises their aspirations and puts young people in a better position to enter sustained education, employment or training (EET) when they leave school.
Role Overview
Salary – £31,200 to £38,000 pa
Reporting to – Chief Operating Officer
Contract type – 10 months maternity cover (with the possibility to extend)
Location – Midlands, Liverpool or Newcastle (homebased with weekly field travel within the Midlands, North East, North West and London office)
Hours – Full time 37.5 hours
Start date: August
We are looking for someone to carry out maternity cover for our Programme Manager (Midlands & North). The Programme Manager role purpose is to lead on all aspects of service delivery within the Midlands & North area, which currently covers the following hubs: Birmingham, Solihull, Leicester, Northumberland, Tyne & Wear, County Durham, Liverpool, Warrington & Oldham. This is a 10 month fixed term role with the opportunity to extend employment at the end of the contract.
This includes accountability for the delivery of our in person services, digital delivery (Player Profiles), impact, employability, regional fundraising, regional partnerships, business development and people across all regions in the Midlands & North. You will directly line manage at least 3 people but be responsible for a wider team of circa 15 people.
This is a varied and hands on role that will be full of purpose. You’ll be joining a supportive and driven team that works hard to help young people change their lives. As a manager you will play a key part in the leadership of the organisation and driving the implementation of strategic plans on the ground.
It is important to us that this role remains embedded within the delivery of our interventions, therefore the post holder will be required to spend up to 25% delivering our programmes or working alongside staff for quality assurance.
Who you are
- At least 2 years experience leading a team and the ability to manage a team across a broad geography.
- Someone who aligns with our playbook values: play as a team, tell it like it is, future focused and high energy.
- A passion for our cause and ability to engage with young people effectively.
- Previous experience working in a charity, social justice, sport, youth work or teaching would be advantageous.
Applications
Email us your CV and cover letter by 12th May.
Supporting young people, using the power of rugby.
The client requests no contact from agencies or media sales.