Operations Jobs
About The Elders
The Elders was founded by Nelson Mandela in 2007 as an independent group of global leaders working for peace, justice, human rights and a sustainable planet. There are 12 active Elders from Africa, Asia-Pacific, Europe, Latin America, and the Middle East. The group has been chaired since 2018 by Mary Robinson, former President of Ireland and United Nations High Commissioner for Human Rights. Previous chairs were Desmond Tutu and Kofi Annan.
The Elders operate through private diplomacy and public advocacy; they use their experience, influence and access to heads of state and government to engage politically, and their connections to civil society to stand in solidarity with the most vulnerable people and communities.
Role Overview
Working closely with the Deputy Director (Operations) [DDO] and line managed by the Operations Manager [OM], the Operations Officer contributes to the work of the Operations team, sitting within the larger Corporate Services team. This role involves supporting the planning, and organisation of all operational and logistical elements of Elders’ meetings, trips and events, as well as supporting the secretariat’s information technology infrastructure, system security and technical capacity, and the facilitation of knowledge management.
Person Specification
Experience
- Excellent written and verbal communication skills, including fluency in written and spoken English.
- Proficiency in Microsoft Office 365. Experience in managing IT and telecoms systems is desirable.
- Experience with providing logistical support for events and/or individuals desirable.
- High level of organisational and administrative skills, attention to detail, ability to problem solve and adapt quickly.
Person Qualities
· Flexible, happy to work in a dynamic environment where priorities and plans may change unexpectedly, and able to remain calm under pressure.
· Initiative, confidence and willingness to accept responsibility.
Behavioural
· A strong personal commitment to the mission and values of The Elders.
· A flexible style and willingness to work in a small, collaborative team.
· Ability to develop effective working relationships with sensitivity and respect.
· This role may require some international travel, in exceptional circumstances. You may be required to attend staff or Elders events in the UK from time to time.
Main Duties and Responsibilities:
Logistics and Events
In consultation with the DDO and OM:
· Assist with practical and logistical support to the Elders, Advisory Council, team members and others for Elders’ meetings, travel and events.
· Supporting external communication in preparation of logistics/travel for meetings, international visits, events and online meetings, where required.
· Support research, including site visits, in preparation for The Elders’ visits, meetings and events, create reports and make recommendations to the DDO and SMT.
· Assist with the production of necessary health, security and travel briefings and/or protocols for staff, Elders and Advisory Council for all meetings, visits and events.
· Support post-event work including recording contact details and sending formal correspondence, as required.
· Occasional engagement with international entities including embassies, government offices and external partners to arrange appropriate logistics/protocol/security measures for Elders travel, where required.
· Assist with the preparation of necessary insurance, health, security, and safety measures and precautions during Elders’ meetings, visits and events, where required
Information Technology
In consultation with the DDO and OM:
· Support the organisational management of technology including: systems architecture, asset and CRM databases, ensuring adequate IT systems, polices and protocols to ensure the various organisational archiving policies and protocols are adhered to.
· Work with the IT support companies and other suppliers, consultants, and partner organisations as required to fulfil the management of day-to-day operations;
· Provide day-to-day IT and systems support to the London Secretariat office.
· Encourage and facilitate team wide usage of knowledge-based tools and applications, providing instructional training where required.
Executive Support
· Provide some diary support for the CEO to schedule external meetings once a meeting has been agreed in principle.
Other
· Other duties as required.
Working at The Elders
We operate a hybrid working policy, with a high degree of flexibility for staff. We ask staff to attend the office based on need, not a quota of days. We believe there are certain activities that are best conducted in person and also hold monthly “in days” when the whole team comes together. Additionally, some roles involve international travel, the timing of which is usually decided by Elders’ commitments. Aside from these obligations, staff are free to choose the balance between working remotely and working in the office that suits them best. We are based close to Green Park station in London, in a newly refurbished office.
Salary will be in the £29,600 -32,000 per annum range, depending on experience.
In addition to a competitive salary we offer the following benefits:
• Private pension scheme with 10% employer contributions
• Optional private medical and dental insurance
• Group life assurance equivalent to 5 x annual salary
• 28 days of paid annual leave (with 3 of these days on stipulated dates between the Christmas/New Year holidays) plus all UK bank holidays and public holidays
•Enhanced parental leave
To apply, please send an up-to-date CV and a covering letter (maximum 2 pages) setting out why you want the role and are suitable for it. Applications close at 23.59 on Monday 1st July 2024. Shortlisted candidates will be invited for interview w/b 8th July.
The client requests no contact from agencies or media sales.
Saferworld is an independent international organisation working in partnership to prevent violent conflict and build safer lives. We work in solidarity with people affected by conflict to improve their safety and sense of security and we conduct wider research and analysis to contribute to local, national and international policies and practices that help foster lasting peace. Our priority is people – we believe in a world where everyone can lead peaceful, fulfilling lives free from fear and insecurity. We operate on a not-for-profit basis with partners in Africa, Asia and the Middle East and policy centres in Beijing, Brussels, London and Washington DC. Saferworld is registered separately in Belgium, the USA and China as strategically aligned affiliate organisations.
We are seeking an exceptional individual to fill the role of Director of Finance and Operations. This is a pivotal position within our organisation, offering the unique opportunity to shape and drive the financial and operational strategies that will propel our peacebuilding and partnership efforts forward over the next several years to deliver on its 2021-2031 strategy.
As the Director of Finance and Operations, you will guide the development and implementation of our financial plans and operational initiatives. The post holder will model and ensure the embedding a business partnering approach, to support a working environment and internal operating systems that deliver for our programme and our partners. You will join a dynamic senior leadership team that fosters collaboration, innovation, and excellence in all aspects of our work.
We are looking for a visionary leader with a proven track record of strategic financial management, business partnering experience and a passion for making a positive impact in the world. The ideal candidate will possess strong interpersonal skills, a commitment to building effective relationships with stakeholders at all levels and across a range of contexts, a keen eye for detail, a strategic mindset, and a desire to drive meaningful change
Saferworld is committed to providing a safe trusted environment that safeguards our staff, partners and communities. Our organisational integrity is derived from the values and principles that underpin and guide our work.
Job purpose:
As a key member of Saferworld's senior leadership team, the Director of Finance and Operations will be instrumental in helping to shape the organisation's strategic direction. The role will strive to ensure financial sustainability, and the embedding of a business partnering approach to achieve Saferworld’s mission. This post-holder will provide strategic guidance and hands-on oversight of all critical financial and contractual aspects of our operations, and lead other key organisational functions, such as security and IT systems, enhancing resource management efficiency and organisational effectiveness. The Director will assess and optimise business processes and controls ensuring they are rooted in our strategy, identify and mitigate risks, and foster a culture of continuous improvement and sustainability.
Key responsibilities:
· Provide strategic leadership on financial strategy and management.
· Advise and support the CEO and Board on all financial matters, including risk management
· Oversee the organisation’s finance systems (including SUN), policies, and processes.
· Oversee global operational activities, such as insurance, procurement, ICT systems and relevant policies and procedures, ensuring alignment with organisational goals and maintaining global impact.
· Oversee global security efforts, encompassing physical and cyber aspects, to safeguard organisational assets and data.
· Provide inspirational leadership to foster the development of high-performing teams guided by strategic objectives and a shared sense of purpose.
· Manage a team of approximately 7 staff, providing managerial support and guidance to the team.
· Contribute to the organisation's overall development and operational management as an integral member of the Senior Management Team.
Person specification
Knowledge, qualifications and experience
- Accountancy qualifications, preferably CIMA, ACA and ACCA, and a clear understanding of Charity Fund accounting (SORP 2008 and the Charities Act 2003)
- Extensive experience in financial management and interdepartmental budgeting in a senior leadership position in an international organisation (preferable and international charity/non-for-profit).
- In-depth understanding of the complexity of overseeing and managing finances in an international context, particularly in contexts of conflict and/or war, including complexities of banking, tax, cash-flow management, exchange rate fluctuations and impact on budgets and forecasts, financial reporting, legal compliance, and transferring of funds to civil society and community-based organisation within different contexts, including conflict-affected areas.
- Senior leadership experience within the charity/not-for-profit sector and an understanding of costing funding bids and ensuring financial reporting systems meet funder requirements
- Experience of engaging and working with diverse funding streams including institutional donors, commercial contracts and Trust and Foundations and multiple currencies and geographic jurisdictions,
- Experience of working with a business partnering approach to achieve with others joint goals.
- An understanding and experience of project management delivery across an organisation, including an ability and willingness to undertake 'hands-on' tasks, such as preparing budgets, cash flows and other financial planning, management and control processes if required
- Operational experience in overseeing and supporting IT systems, especially in financial systems development – experience with the SUN system is especially desirable
- Experience working with a Board of Trustees and other governance levels of an organisation
- A track record in proven line and stakeholder management skills with the ability to work collaboratively and effectively with others to deliver shared results
- Experience in communicating effectively across cultures and with diverse audiences, both verbally and in writing
Skills and abilities
· Excellent strategic thinking, analytical and problem-solving skills to support the smooth running of finance within a complex organisation
· An entrepreneurial mindset focused on influencing organisational development and change and raising team performance in pursuit of Saferworld’s organisational strategic objectives
· Proven ability to lead, manage, inspire and motivate staff at all levels, including motivating technical staff within a matrix structure
· Excellent written and oral communication skills, including experience in communicating effectively across cultures and with diverse audiences
· Fluency in written and spoken English
· Ability to cope with a rapidly changing environment and handle high levels of pressure and multi-tasking
Personal qualities
· Commitment to the vision, mission and values of Saferworld
· Commitment to and compliance with Saferworld’s safeguarding principles
· Commitment to respect and value equality and diversity and understanding of how this applies to own area of work
· Active listening and effective communication with colleagues working in diverse contexts
· Commitment to own continuing personal and professional development
Other requirements
·Some international travel will be required – not more than 4 times a year – to conflict-affected contexts
The client requests no contact from agencies or media sales.
This is an exciting time to join the Medical Research Foundation, as we prepare to launch our new five-year strategy. We are looking for an enthusiastic Research Operations Manager to ensure our systems and processes allow the very best research and very best researchers receive our support.
The Foundation’s mission is to drive the life-changing advances of tomorrow, by laying the foundations for ground-breaking new discoveries today. We know that many health conditions are overlooked and underfunded, that new health threats will continue to arise, and that there will always be a need for high-quality, high impact medical research.
You will help us deliver our Research Strategy by developing the smooth and efficient operation of our grant making processes, ensuring our research funding competitions and management of our grants portfolio are delivered to the highest standard and that our grant making processes are best practice.
Your main responsibilities will be to:
- Develop our grants management systems and processes, identifying best practice and implementing changes where necessary
- Become the expert on our grants management software system and use of grants management analysis tools, providing updates on grants management data
- Change funding processes to ensure greater environmental sustainability of the research we fund
- Ensure our grant terms and conditions and policies are fit for purpose
- Engage with the wider research funding sector to identify best practices in areas of importance to us, such as peer review, research integrity, research culture and equity, diversity and inclusion
- Be the key point of contact with our Finance and Governance teams, and improve business processes between the teams
- Keep abreast of developments in best practice of research management and grant funding, and introduce improvements to processes.
- Monitor our use of data to ensure compliancy with all policies
- Work with Research Managers and Grants Officers to design bespoke funding competitions and standardise processes across all funding competitions
- Manage some standing Research Committees; for example, Research Organisation Due Diligence
- Assist in development and preparation of proposals, papers, reports, briefings and documents
- Engage with external stakeholders as a representative for the Foundation when necessary
- Manage and be involved in relevant project work
- Matrix management of a Grants Officer.
Who you are
You may be a Research or Grants Manager, or an experienced research or grants officer looking for the next step in your career.
We would like to hear from you if you can:
- demonstrate solid experience of working in a funding environment (e.g. charity, university, public sector)
- demonstrate experience of funding competitions, peer review of grant management
- communicate clearly in writing and verbally with colleagues external networks and co-funders
- demonstrate good analytical skills
- work in an organised and methodical manner with excellent attention to detail
- demonstrate strong planning, organising and time-management skills with the flexibility to respond to team priorities and unexpected changes
- find solutions to problems by reviewing best practice elsewhere
- negotiate with a wider range of teams
- demonstrate high level of IT skills, specifically excellent M/S Word, and good M/S Excel.
- work confidently in a team and be self-motivated to work alone
- You may also be educated to degree level or equivalent experience. You may have a project or process management qualification, and experience in grants management software systems.
We will offer you
We will offer a salary of £45,000 to £47,000 depending on experience for a full-time 36-hour week (happy to consider part-time, min 0.8 FTE) and double-matched pension contributions up to 10% max employer contribution. We offer 30 days of annual leave plus bank holidays (pro rata) per year, excellent financial, health and social benefits and an opportunity to join a dedicated team making a difference to human health. We value spending time working in-person to develop strong connections with each other and with our mission, therefore we work from our London office for part of the week with the option to work remotely for the remainder.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Global Health 50/50:
Global Health 50/50 (GH5050) provides rigorous data and insight in the pursuit of gender equality within global health and across sectors, systems and frameworks. Established in 2017, GH5050 operates as an independent, evidence-driven initiative with charitable status registered in the UK. Our ethos revolves around the principles of human rights, particularly in relation to gender equality, and we are resolute in our commitment to effecting meaningful change.
At GH5050, we embrace an authoritative, analytical approach, underpinned by a genuine concern for social justice and equity. Our work transcends borders, drawing upon a wealth of data-led insights to inform policy, shape discourse, and drive tangible progress. As a trusted source of information and analysis, we serve as both catalyst and convener, fostering collaboration among diverse stakeholders to effect change.
While founded to monitor and act on inequalities and inequities in the global health sector, GH5050 is now embarking on an ambitious expansion into new sectors, including law and justice and finance and economics building upon our proven model of data-driven advocacy. By leveraging partnerships, engaging stakeholders, and amplifying marginalized voices, we aim to make enduring contributions to the global pursuit of gender parity and social justice.
Role Summary:
Global Health 5050 is seeking a hands-on Head of Operations to support the professional running of the charity. The successful candidate for this post is expected to play an integral role in contributing to the growth of GH5050, as well as taking a leading role in managing the day-to-day and longer-term operations of the charity.
We are looking for a motivated and proactive individual who is able to switch seamlessly between strategic thinking and in the detail execution. The ideal candidate will be capable of adapting to various responsibilities, whilst fostering a collaborative and flexible working environment across our small team. We encourage applications from people who not only meet the person specification, but are excited by our mission and values.
Role Responsibilities:
● Support the leadership of GH5050 and the key organisational management decisions that need to be made for the effective growth and operations of the charity.
● Ensure effective internal communications by facilitating clear, consistent, and timely information sharing across all team members.
● Own the candidate experience of our team from recruitment to onboarding, learning & development through to performance management and reward.
● Implement and maintain HR policies, procedures, and best practices to ensure legal compliance for a fair and equitable workplace, using external experts (currently Safe HR) as needed.
● Ensure the quality and effective operation of internal policies, including keeping core policies up to date, developing new policies, organising the review of existing policies.
● Maintain the risk register and monitor and deliver priority activities to mitigate risk.
● Own the implementation of a new organisation-wide programme management tool, ensuring seamless integration and securing team buy-in through effective communication and training initiatives.
● Support the Co-CEOs to engage with the board of trustees. Prepare documents for board meetings; liaise with trustees to fix dates and meetings; support the effective operation of board meetings; develop proposals for trustee engagement; take minutes of board meetings and follow-up on action points; support the recruitment and onboarding of new trustees to the board.
● Manage the operations functions including office rental agreements, our IT systems and providers, other suppliers of goods and services (insurance, HR, finance). Provide any other general operational and administrative support as appropriate, within the general scope and level of the post.
● Ensure that GH5050 complies with legal and other statutory regulations, including leading and managing Charity reporting requirements to the Charity Commission and other relevant bodies and undertakes ongoing risk assessments and proposed mitigation measures as required.
● Lead on Annual Returns to the Charity Commission in collaboration with the Finance Manager and Trustees and ensure timely and accurate reporting to HMRC.
● Work with Deputy Director and the Finance Manager on the management of the financial resources and project grants of the Charity, ensuring that all expenditure complies with funder and legal regulations.
● Direct line management of Finance Manager and Operations Executive. Support to ensure payroll, pensions, expenses, etc. are paid out in an accurate and timely manner and that new staff are enrolled in payroll / pensions etc.
Person specification:
● Bachelors-degree qualification or relevant professional experience.
● Experience working in a similar or relevant role with a passion for the GH50/50 mission and where they can have impact.
● Experience in human resources, policy creation and GDPR.
● Experience engaging with NGO boards of trustees.
● Demonstrated proficiency in managing teams, some of whom are based remotely.
● Experience of working effectively in a team, with excellent interpersonal skills and the ability to build collaborative professional relationships with a wide range of partners across diverse contexts, including whilst working remotely.
● Experience working independently and flexibly. An ability to manage competing priorities and ensure projects are delivered on time and to a high standard.
● Strong familiarity with MS Excel and proficient in using a wide range of software.
Competencies:
● Excellent written and verbal communication skills, including a good standard of written and verbal English
● Excellent organisational and planning skills
● Ability to work both independently and collaboratively within a multidisciplinary team
● Ability to lead and manage a largely remote team
● Ability to work to deadlines
● Self-starting skills
● An organised approach to time management
● A commitment to social justice, gender equality and global health
All Staff are required to:
● Demonstrate commitment to GH5050’s organisational values, including exercising high ethical standards with attention to teamwork, collaboration and integrity
● Ensure that they have read and understood all mandatory policies and procedures
● Uphold the Equality, Diversity & Inclusion and Anti-Harassment and Bullying Policies, ensuring effective implementation in all aspects of their work for the Charity
● Act always within the Charity Rules, Policies, Procedures, and any other statutory requirements
● Be proactive, bring ideas, suggestions and contribute to the improvement and development of the charity
● Undertake training as required
● Attend staff and team meetings as required
● Observe health and safety procedures in the workplace to ensure personal safety and to safeguard the interests and safety of colleagues and visitors
● To establish, foster and maintain close working relationships with other functions to allow swift resolution of issues and sharing of knowledge
● Undertake other duties and responsibilities as appropriate since all staff are expected to work flexibly within their skill level to respond to changing priorities
Our generous staff benefits include:
● 28 days annual leave, plus bank holidays. In addition, we provide 3 days leave over the Christmas and New Year period
● Flexible working arrangements – with at least 1-2 days per week in the Cambridge office
● 5% employer pension contribution
● Employee Assistance Programme (EAP) via Health Assured
● Professional Development and Training
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Global Health 50/50:
Global Health 50/50 (GH5050) provides rigorous data and insight in the pursuit of gender equality within global health and across sectors, systems and frameworks. Established in 2017, GH5050 operates as an independent, evidence-driven initiative with charitable status registered in the UK. Our ethos revolves around the principles of human rights, particularly in relation to gender equality, and we are resolute in our commitment to effecting meaningful change.
At GH5050, we embrace an authoritative, analytical approach, underpinned by a genuine concern for social justice and equity. Our work transcends borders, drawing upon a wealth of data-led insights to inform policy, shape discourse, and drive tangible progress. As a trusted source of information and analysis, we serve as both catalyst and convener, fostering collaboration among diverse stakeholders to effect change.
While founded to monitor and act on inequalities and inequities in the global health sector, GH5050 is now embarking on an ambitious expansion into new sectors, including law and justice and finance and economics building upon our proven model of data-driven advocacy. By leveraging partnerships, engaging stakeholders, and amplifying marginalized voices, we aim to make enduring contributions to the global pursuit of gender parity and social justice.
Role Summary
The Operations Executive will join a small but rapidly growing team working at GH50/50. Within this role, and in close collaboration with the Head of Operations you will ensure high quality administrative support across GH50/50, setting the entire team up for success. This is a crucial role that will ensure that things run effectively and efficiently in support of our mission.
This is a brand new role for GH50/50, therefore we are looking for a bright, self-starter who can work with the Head of Operations to shape the role; providing recommendations to the organisation on administrative processes and own their projects from conception to delivery. You will play a pivotal role in supporting the charity's administrative and strategic initiatives as we enter a new phase of growth. We foresee that the successful candidate will enjoy variety, will be highly organised and will have a can-do attitude.
Job Responsibilities:
o Support the Head of Operations in the smooth and efficient running of the GH50/50 office.
o Collaborate with the Head of Operations to source and roll out a new organisation-wide management system for GH50/50, ensuring thoughtful integration into our current working practices.
o Organise the Co-CEOs calendars, including scheduling meetings and appointments.
o Support the Head of Operations to prepare and manage correspondence, reports, and documents as required.
o Alongside the Head of Operations, maintain effective office management and administrative procedures.
o Manage and triage the organisational email account
o Monitor and update the organisation-wide contact database
o Ensure compliance with data protection and ethics legislation, including being up to date with GDPR requirements (training can be provided).
o Coordinate support to the team on basic financial management tasks, including expense claims and other reporting.
o Arrange and coordinate internal and external meetings, including managing calendars, conference call logistics, venue booking and wider meeting preparation tasks, preparing agendas, and minute-taking/dissemination of actions.
o Attendance at internal meetings across all work streams to increase information sharing and keep a sense of organisations objectives
o Coordinate the distribution of board and trustee and advisory group(s) meeting materials and invites.
o Support the Head of Operations to improve the ease of filing documents through our current system - SharePoint.
o Own the planning and organising of certain events, including launches, roundtables and conferences. This will include event management and travel booking, when required.
o Flexibility to take on additional administrative tasks as and when needed in support of the charity.
Skills and Qualifications:
● A keen self starter, who is passionate about the GH50/50 mission and where they can have impact.
● Experience in working with or for academic institutes for research organisations would be beneficial, as would experience working with a remote team with globally based stakeholders
● Excellent organisational and time management skills.
● Strong communication skills, written and verbal, with high emotional intelligence.
● Proficient in Microsoft Office Suite, and familiarity with HR and financial management systems.
● Excellent interpersonal skills and the ability to build collaborative professional relationships with a wide range of partners across diverse contexts, including whilst working remotely.
● Ability to handle confidential information with discretion.
● Knowledge and understanding of the charity sector.
All Staff are required to:
● Demonstrate commitment to GH50/50’s organisational values, including exercising high ethical standards with attention to teamwork, collaboration and integrity.
● Ensure that they have read and understood all mandatory policies and procedures.
● Uphold the Equality, Diversity & Inclusion and Anti-Harassment and Bullying Policies, ensuring effective implementation in all aspects of their work for the Charity.
● Act always within the Charity Rules, Policies, Procedures, and any other statutory requirements.
● Be proactive, bring ideas, suggestions and contribute to the improvement and development of the charity.
● Undertake training as required.
● Attend staff and team meetings as required.
● Observe health and safety procedures in the workplace to ensure personal safety and to safeguard the interests and safety of colleagues and visitors.
● To establish, foster and maintain close working relationships with other functions to allow swift resolution of issues and sharing of knowledge.
● Undertake other duties and responsibilities as appropriate since all staff are expected to work flexibly within their skill level to respond to changing priorities.
Our generous staff benefits include:
● 28 days annual leave (pro rata for p/t), plus bank holidays. In addition, we provide 3 days leave over the Christmas and New Year period.
● Flexible working arrangements with at least 1-2 days per week in the Cambridge office
● 5% employer pension contribution
● Employee Assistance Programme (EAP) via Health Assured
● Professional Development and Training
The client requests no contact from agencies or media sales.
What is the University for the Creative Arts Students’ Union?
Are you passionate about supporting and enhancing the student experience in a creative and dynamic environment? The University for the Creative Arts Students' Union (UCASU) might be the perfect place for you. As an independent organisation from the University for the Creative Arts, we are dedicated to representing and advocating for the diverse community of students at the university. Our mission is to ensure that every student's voice is heard and their university life is enriched through a wide range of activities, services, and opportunities.
At UCASU, we believe in the power of creativity and collaboration. Our team works tirelessly to create an inspiring and supportive environment where students can thrive both academically and personally. From organising cultural and social events to providing essential welfare support, we are committed to making a positive impact on the student experience. Our initiatives not only enhance the campus atmosphere but also foster a strong sense of community and belonging among students.
Working at UCASU offers a unique opportunity to be part of a forward-thinking and innovative organisation. You will be joining a team of dedicated professionals who are passionate about student engagement and development. Our workplace culture is one of inclusivity, creativity, and continuous improvement, making it an ideal environment for individuals who are enthusiastic about making a difference. If you are looking for a role where you can contribute to the growth and success of students at one of the UK's leading creative arts universities, UCASU is the place for you.
Why Work Here?
Right now at UCASU, we are going through a process of transformation. Since September 2023 a Change Director has been working to develop and implement a turnaround plan overseen by a Turnaround Board. Following an increased funding arrangement for the Students’ Union with the University from £420,000 to £581,000 for the 2024/25 financial year (one of the few Students’ Unions in the country to receive a significant block grant rise this year), we are now opening recruitment for several positions to put in place the staffing structure we need to be able to deliver for students. We are currently undertaking a commercial review through Greenhouse Consultancy and Nina & Co as well as strategic research by Alterline that will lead to a new Strategy for the Students’ Union, and a clear direction for how to deliver commercial services.
This is a really exciting time to join UCASU. You will be part of a new structure, shaping a new way of doing things, putting together a new strategy and being part of a brand new culture. Get involved!
Job Purpose
This position has a pivotal role in ensuring the financial sustainability and operational excellence of the Students' Union. This role will drive the strategic direction of financial, HR, and operational functions. Proactively identify opportunities for improvement, streamline processes, and implement data-driven solutions to enhance the efficiency and effectiveness of the organisation. Collaborating closely with the CEO and the Director of Commercial and Operations, as well as other staff to align the Union's financial, operational, and commercial strategies with its overall mission and goals.
This role will:
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Provide strategic leadership and oversight of the Union's financial, HR, and operational functions
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Ensure robust financial controls, accurate reporting, and compliance with relevant regulations.
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Drive continuous improvement in operational processes and systems.
For a more detail job description, please head to the application link.
Closing date for applications: Monday 24th June, 9am
Interviews: Monday 15th July (remote)
The client requests no contact from agencies or media sales.
Can you juggle multiple priorities?
Are you organised and proactive?
Do you want to make a real difference to the lives of others?
This could be the perfect job for you.
We are seeking a forward thinking, flexible and proactive Operations Assistant to join Weston Park Cancer Charity. You will be supporting the Operations Manager in delivering and maintaining an effective operational function at the charity. Including, Health & Safety, Premises, Facilities, Vehicle Management, and IT Services. This is the perfect role for anyone who loves to be in the thick of the day-to-day running of an organisation and who can juggle multiple priorities.
This is an exciting opportunity for someone who is looking to develop their knowledge of operations, Health and Safety and policy writing with great scope to develop your skills whilst also contributing to a great cause. If you are interested in a fast paced and exciting role and helping us deliver our mission; a better life for those living with and beyond cancer in our region, we would love to hear from you.
What you do
Main purpose of post
As the Operations Assistant you will be supporting the Operations Manager in delivering and maintaining an effective operational function at the charity. Including but not exclusively, Health & Safety, Premises, Facilities, Vehicle Management, and IT Services.
This is an exciting opportunity for someone who is looking to develop their knowledge of operations, Health and Safety and policy writing with great scope to develop your skills whilst also contributing to a great cause.
Key Responsibilities:
Operational Support
· Act as the first point of contact for premises, facilities, IT and Estates issues across all Weston Park Cancer Charity locations.
· Assist the Operations Manager in maintaining a secure and organised premises and facilities, which ensure colleagues, volunteers and visitors are safe and experience a welcoming environment.
· Support the Operations Manager in the successful delivery of the Annual Operations plan.
· Provide administrative support to the Operations Manager and Operations Working Group.
· Support with updating operational policies and procedures.
· Act as a Charity Data Protection Officer (DPO), alongside the Operations Manager - following relevant training, to promote a strong GDPR culture.
· Assist in the coordination of the charity car maintenance and safety checks, including keeping auditable records.
· Assist in the control and coordination of the use of charity space and assets, including liaising with contractors and Sheffield Teaching Hospitals (STH) on relevant matters as required.
· Act as a designated keyholder, responsible for the opening and closing procedure.
Health & Safety
· Serve as the first point of contact for all Health & Safety matters, including incidents and accidents, ensuring accurate recording and reporting.
· Provide operational and administrative support on all Health & Safety matters at our sites and external locations (including external events and the Outreach Service, updating COSHH reports)
· Assist in the procurement and delivery of training.
· Help establish and maintain safe working practices and policies and undertake basic risk assessments.
Workwear and equipment
· Act as the first point of contact for workwear and equipment requests; including being responsible for issuing and returning stock, regular stock checks and ordering stock as required.
Tech Support
· Serve as the first point of contact for general IT enquiries
· Consult with IT consultants to ensure adherence to processes
· Work with the Operations Manager to implement processes that maintain the IT security score.
· Assist in the onboarding and offboarding of employees, including software licenses, logins, and induction training
General Administrative Support & Development
· Handle general enquiries from staff, patients, and volunteers efficiently.
· Manage the operations team telephone, email, and postal enquiries.
· Assist the Operations Manager with the procurement of stationery and consumables.
· Assist the wider team with ad hoc work and undertake small projects that support the charity's work. e.g. Events, Logistical and Tech Support.
Environmental Advocate
· Work with the Operations Manager to promote environmental awareness and encourage the charity adopts a green approach (e.g., recycling, energy use, carbon footprint)
· Identify and implement actions to reduce environmental impacts, costs, and/or increase income under the direction of the Operations Manager.
The above is not an exhaustive list of duties and you will be expected to perform different tasks as necessitated by your changing role within the organisation and the overall business objectives of the organisation.
Who you are
We are seeking a highly motivated individual who shares our values to join Weston Park Cancer Charity’s busy charity team. Our Operations Assistant will play a vital part in our team and help us to deliver our vision: a better life for those living with, and beyond, cancer in our region. If you are interested in progressing your career within an organisation which makes a real difference to the lives of thousands of people, we’d love to hear from you.
About you:
· You will be a forward thinking, team player with a ‘can do’ attitude & part of a fast-paced charity team.
· You will have excellent communication skills (both written and oral).
· Able to manage your own workload and priorities to agreed deadlines.
· Participate in and contribute to team meetings.
· Co-operate and liaise with colleagues, working in a professional manner at all times.
· Act as an ambassador for Weston Park Cancer Charity, reflecting the objectives and values, and to always work in the best interests of the charity.
· Support and encourage harmonious internal and external working relationships.
· Make a positive contribution to volunteer involvement in delivering the charity’s strategy and raising the profile of Weston Park Cancer Charity.
Our Total Rewards Package
Our Total Rewards Package is the result of staff feedback and best practice across the charity, public and private sectors. Some of our key benefits, depending on eligibility, include:
· 27 days (plus bank holidays) annual leave
· Option to purchase additional five working days per year
· Westfield Health level 4 coverage
· 12 weeks maternity leave at 100% pay and an additional 6 weeks at 50%
· Up to 2 weeks full paternity pay
· NHS benefits
· Hybrid working
· A minimum 4% employee / 6% employer contribution through our Auto Enrol private pension scheme. *Tax relief is automatically claimed for the staff member.
· Death in service cover
The client requests no contact from agencies or media sales.
An exciting opportunity has arisen to recruit a new Operations Manager / Deputy Chief Executive for Stepping Stones North Wales as we celebrate our 40th Anniversary.
Stepping Stones is a charity based in North Wales that offers free individual counselling, support, psychoeducational courses and resources as well as group work to adult survivors of childhood sexual abuse. We also support family members, carers and friends.
We are looking for a person who is passionate about the charity sector and who, working with our CEO and with a dynamic team of Trustees, can ensure we operate effectively and can support the delivery of our strategy. The successful candidate will be comfortable with looking at ways to strengthen our processes and systems, so we have even more impact.
Stepping Stones North Wales demonstrates respect for, and embraces the use of, the Welsh Language through all our activities and services. We recognise the need to be appropriately responsive to the linguistic needs of Welsh speakers and we are fully committed to meeting the requirements of the Welsh Language (Wales) Measure 2011 (revised 2021). The ability to communicate effectively in both Welsh and English is desirable for this role although we will welcome applicants who demonstrate a commitment to learning Welsh (which we’ll fully support you in doing) and championing its use at every opportunity.
The position can either be full time (35 hours per week), with a salary of £38,296, or pro-rata 28 hours for the right candidate.
Our preference is for the successful candidate to spend three days each week working from our Wrexham office, with the balance being a home-working option. However, we can consider further flexibility and this can be discussed during the application process.
A formal sift will take place in the final week of June. Interviews for candidates who are successful at this stage will take place during week commencing Monday 8th July.
Job description:
- Responsibility for working with the CEO to develop, implement and monitor the Strategic Plan, the yearly Business Plan and associated processes/documents (policies, guidance, risk register and budgets).
- Responsibility for working with the CEO to increase our outreach through strategic communications and through stakeholder mapping/engagement, including with elected officials across North Wales.
- Responsibility for maintaining good working relationships with commissioners and other funding bodies and for supporting the CEO and trustees in promoting Stepping Stones with current and potential future funders within the statutory third and corporate sectors.
- Responsibility for working closely with colleagues and trustees to network and to maintain an appropriate level of awareness of Stepping Stones’ activities amongst the caring professions, across the charitable sector and in communities across North Wales.
- Accountability for supporting the ongoing recruitment of, and line management of, a number of nominated operational staff within the charity.
- Responsibility for ensuring the financial probity of the charity. Working with the CEO and Finance & Business Support Manager.
- Responsibility for maintaining good working relationships with commissioners and other funding bodies and to promote Stepping Stones with current and potential future funders within the statutory, third and corporate sectors.
- Responsibility for ensuring that all appropriate training and processes are in place with regards to key government standards around Safeguarding, Health and Safety and GDPR in partnership with the Clinical Lead.
- Responsibility for working with the CEO, key staff and trustees to implement an improved and modernised service for our clients, partners and trustees through innovation.
- Responsibility for working with the CEO to draft the Annual Report, and all other statutory reports, adhering to strict deadlines.
- Responsibility for ensuring that the charity has an efficient secretarial/clerical service managed by the Office Support Team.
- Responsibility for drafting relevant communications for clients or dealing with queries or complaints along with the Clinical Lead as appropriate.
- Deputising for the CEO during periods of leave or as required/agreed with the CEO.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
The Head of Operations will oversee three warehouses in Bristol and one in Plymouth to coordinate the delivery of around 40 tonnes of surplus food each week to c400 front line organisations. The right person will combine a love of logistics, a passion for reducing food waste and leading multi-dimensional teams. In return, they will be part of an inclusive and friendly team in a small but fast-growing charity doing impactful and rewarding work.
Strategic Development
-
Develop and implement the operations strategy (consisting of warehouse, fleet, health & safety and compliance strategies)
-
Drive innovation, efficiencies and improvements across operations to increase environmental and social impact while reducing costs where possible
-
Align operational capacity with growth plans across surplus food volumes, volunteers, staff and our membership service, working closely with the Operations Leadership Team and the COO
-
Prepare and report on operational metrics for the Senior Leadership Team and Board of Trustees
Operational Management
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Ensure efficient setup and the ongoing operation of all warehouses including seasonal uplifts, remote and temporary operations
-
Create and manage the operational budget, ensuring expenditure is at/below target
-
Liaise with our food sourcing teams to make the best use of available food to meet the
demands of members whilst seeking to minimise waste
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Efficiently manage all warehouse buildings, equipment, and vehicle compliance
-
Provide operational guidance to strategic partner organisations supporting the charity
to deliver the FareShare South West service
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Manage and support our Fleet Coordinator and hold ultimate responsibility for our fleet
of vehicles and material handling equipment
Health & Safety and Compliance
-
Lead on charity-wide adherence to food safety and health & safety regulations, ensuring all teams are trained to the required standards
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Maintain compliance with internal FareShare South West policies, and the national charity FareShare UK policies, within which we operate
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Hold ultimate responsibility for the oversight of external audits and timely implementation of corrective actions, working closely with the Chief Operating Officer and Chief Executive Officer
Workforce Development
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As a member of the Operations Leadership Team, support with internal policy development, operational restructures etc, as guided by the COO
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Balance staff rotas for safe and effective operations, including provision for seasonal fluctuations
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Manage recruitment, training and development of warehouse teams, including Health & Safety, wellbeing and welfare
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Lead on staff appraisals and probationary reviews across the Operations Team, ensuring alignment to the Strategic Plan and personal and professional development of the team
The client requests no contact from agencies or media sales.
This is a varied and interesting role where you will oversee and manage our day to day operations. Join and help lead a team of dedicated individuals as we shape the future of our charity which is growing and expanding daily. Responsible for the efficient, compliant and effective running of the operational underpinning with an exciting opportunity to help shape our future growth and realise our vision. You will work as a valuable member of the senior leadership team and assist the CEO directly with the delivery of our strategic aims. The successful candidate will be intrinsic in planning, implementing and delivering successful operations.We are looking for a special individual with a heart centred approach to ensure the delivery of exceptional work with families and people at the heart of everything they do from an operational prospective. This is a very rewarding role within a small, organic charity where you will be able to measure the impact you make to others first hand.
Full job description and person specification are available with this ad.
To apply, please send your CV and a covering letter with 1000 words detailing how you meet our values~ Authentic, Compassionate, Unique and Trusted to the email provided.
The client requests no contact from agencies or media sales.
The Jacobs Futura Foundation is seeking a talented finance professional to join them as their Director of Finance and Operations at an extremely exciting time at the early stages of start-up.
The Jacobs Futura Foundation is a newly established philanthropic foundation, working to support two key causes: the preservation, and restoration of tropical rainforest for the benefit of nature and local communities, and the provision of education and support to athletes during and after their sporting careers. The Foundation is committed to long-term impact, seeking to learn from others and using evidence and experience to inform the charity’s programme and growth.
The Role
The Director of Finance and Operations is a key position within this nascent and highly exciting charity. Overseeing finance, IT and facilities, you will operate in both a hands on and strategic capacity for the Jacobs Futura Foundation, designing and rolling out appropriate controls and processes whilst managing outsourced partner functions.
Working closely with (and where appropriate, deputising for) the Chief Operating Officer, you will play a key role in shaping the establishment of finance systems and processes for the Jacobs Futura Foundation. You will work as a key business partner across the Foundation, working with programmatic leads to help inform on and improve financial understanding. You will lead on organisational budgeting, forecasting, international management reporting, as well as manage the relationships with the current outsourced finance partners. A summary of key duties is as follows:
- Lead on organisational budgeting and forecasting, including short and medium term financial planning
- Produce timely, relevant financial management information for the organisation, providing analysis and commentary for the SLT and Board
- Lead on the annual audit process with external auditors, ensuring all information is provided on time, to plan and to quality, maintaining unqualified audit reports
- Business partner with non-finance stakeholders to help assess the viability of projects, including focusing on financial aspects
- Develop and maintain financial reporting templates for project management and oversight
- Assist with the development and maintenance of organisational and project KPI processes and systems
- Manage JFF’s IT and facilities functions and relationships with other supplier contracts
- Assist in the collation of board reporting on relevant matters, working to the CEO and COO
About You
A qualified finance professional, with significant post-qualified experience at senior finance level
Have a thorough understanding of best-in-class systems implementation and use (with a particular interest in automation and utilising technology for effectiveness)
Be an adept business partner to non-finance stakeholders at all levels including executive teams.
Have an interest in one or both of the key areas of grant giving for the charity.
Be confident working in a small team environment, being hands-on where required.
What’s in it for you?
- Salary: £90,000 - £105,000 DOE
- Hybrid working – average 3 days per week in the office (central London based)
- Matched pension of 5% (10% total contribution)
- Life Insurance (Death-in-service benefit) of three times salary
- 25 Days annual leave + Bank holidays
- Flexible working arrangements
For further information, please apply below or contact Holly Arrowsmith at Ivy Rock Partners for a discussion.
Director of Operations, Resilient Water Accelerator - WaterAid
Contract: Permanent, Full time, 35 hours per week
Salary: £70,800 - £79,650 with excellent benefits
Location: London, UK
Hybrid Working: A minimum of 40% of working time is spent face to face, either in the London office or as a result of external engagement or travel for WaterAid. WaterAid is located at Canary Wharf, London, and this will be your location and contract base.
About WaterAid:
Want to use your skills to play a vital role in improving water security and climate resilience for those on the front line of climate change, making water, decent toilets and good hygiene normal for everyone everywhere?
We need passionate, creative and dedicated people. In return, you will be encouraged and empowered to be yourself at your very best. Together, we will make a bigger difference.
Join WaterAid as the Director of Operations for the Resilient Water Accelerator and help to change normal for millions of people so they can unlock their potential, break free from poverty and change their lives for good.
About the Team: The Director of Operations will play an integral leadership role in the Resilient Water Accelerator team. They will lead work to establish and deliver processes, governance, funding and operations for the Resilient Water Accelerator (RWA), and to oversee its development from a start-up being incubated within WaterAid to an independent, high-performing organisation. They will report directly into the RWA's CEO, shaping and delivering the future RWA as we evolve and grow to become an established, independent, successful organisation.
About the Role:
As our Director of Operations you will play an integral role in shaping and building this new initiative, creating its governance and processes, supporting its transition from start-up to implementation and in putting it on the path to independence. The RWA currently has 11 staff, based in 6 countries, and we have plans to build the team to around 18-20 over the next couple of years, to extend our delivery from 2 countries (currently Nigeria and Bangladesh) to 6, and to secure additional financing to complement the investment we have secured from the UK Government.
This is an exciting time to join the RWA as we move from our early inception phase to implementation and delivery. We are looking for someone who wants to help us shape and build the RWA in this next phase of work. In this role, you will create and lead the business operations for the team, making sure the RWA is able to deliver its full potential.
The role will include the following responsibilities:
- Business planning: lead work on annual business planning and the development of a 5 year plan, bringing in others in the team and externally to support this work and ensure buy-in. The plan will need to show how the RWA is delivering on funders' objectives as well as demonstrating how the RWA will work with new partners and expand and consolidate its operations, funding and impacts.
- Financial oversight: manage financial activities to ensure the strong performance of the RWA, including regular financial reporting, budgeting and forecasting. The Director will manage the organisation's grant awards, reporting, accounts/audits and contracts with partner organisations, including procurement. They will support the CEO and others on fundraising, and will advise teams (including those in country) on budget availability to inform activities. They will need to work with WaterAid teams on all of these areas, and ensure compliance with WaterAid policies.
- Transition to independence: work with the CEO on plans for the RWA's independence from WaterAid, setting out and analysing options and making recommendations on structure, policies, governance, financing and timing, and overseeing the smooth transition from incubation within WaterAid to RWA being an independent not-for-profit organisation. The Director will need to consider legal, financial, governance, reputational, HR and other elements, seeking relevant external advice to ensure that the transition works for both the RWA and WaterAid. They will also advise on the creation of a Board and Advisory panel, and other relevant structures and relationships.
- Programme and project management: build out programme and project management for the RWA at both a global and country level, including internal reporting, updates and management of team's resources, and risks. Provide frameworks for effective decision-making and information management - including stakeholder databases; monitoring, evaluation and learning (MEL); and knowledge management.
- Operational delivery: the Director will oversee the day-to-day internal operational activity of the RWA, and will need to deputise for the CEO in internal and external meetings. This will include shaping engagement with the current Steering Committee, setting team meeting agendas and preparing papers; overseeing recruitment; ensuring reporting to partners is delivered to time and quality; keeping track of contracts; overseeing due diligence; and working with Legal teams on core documentation such as contracts, NDAs and MOUs.
About You:
- At least 10 years' experience of designing and implementing appropriate organisational and operational governance structures, ideally including some time working for a small organisation, start-up or not-for-profit.
- Financial literacy, with experience of financial management in an organisation, preferably in a not-for-profit environment.
- Strong relationship management skills with a range of NGO, government and private sector partners.
- Experience of working with geographically dispersed teams.
- An organised and structured approach to work, managing deadlines and competing priorities.
- Strong communications skills with experience of preparing and presenting clear and timely information to internal and external stakeholders, and of assessing options and making recommendations.
- Able to work on own initiative, providing proactive advice and recommendations; comfortable operating with a degree of uncertainty and change.
- Ideally experience of setting up a new organisation, creating fit-for-purpose policies and helping teams to operate these.
- Ideally an interest and/or experience in development, sustainability and climate change.
Closing date: Applications will close at 23:59 on Sunday, 30th June 2024. Availability for an interview is required for the week commencing 15th July 2024.
How to Apply: To see the full job pack, please click 'Apply'. Please apply by submitting your CV and a cover letter in one document in either Word Document or PDF format.
Pre-employment screening: To apply for this post, you must be able to demonstrate your eligibility to work in the UK. All our vacancies require a basic Disclosure and Barring Service (DBS) check to comply with our Safer Recruitment policy.
Our Benefits:
- 36 days' holiday (including 8 Bank Holidays)
- Option to buy an extra 5 days annual leave
- We offer a generous pension plan with employer contribution of up to 10%
- Wide range of flexible and agile-working arrangement
- Season Ticket Loan
- Free annual eye tests
- Pay as You Give charitable giving scheme
- Enhanced Maternity and Adoption/Surrogacy pay, Shared Parental Leave and Paternity Leave
- Sabbaticals
- Volunteer Day
Our Commitment
Our People Promise:
We will work with passion and focus to ensure safe and sustainable water, toilets and hygiene are available to everyone, everywhere. WaterAid is a place of purpose - where people have a real commitment and shared responsibility for the impact we have. We are a global community with diverse backgrounds and perspectives, motivated by inspiring, stimulating work. We are determined to put the wellbeing of our people first, to be a place where people feel safe and able to contribute their voice and truly live our values.
Equal opportunities:
We are an equal opportunity, disability-confident employer and are dedicated to achieving the highest standards of diversity, equity and inclusion. We welcome applications from people of all backgrounds, beliefs, customs, traditions and ways of life. This includes, but is not limited to, race, gender, disability, age, sexual orientation, religion, national or social origin, health status, and economic or social situation.
Safeguarding:
We are also committed to protecting everyone we come into contact with. We have a zero-tolerance approach to abuse of power, privilege or trust across our global work, and any form of inappropriate behaviour, discrimination, abuse, bullying, harassment, or exploitation. Safeguarding the people and communities we work with, our staff, volunteers and anyone working on our behalf is our top priority, and we take our responsibilities extremely seriously.
Head of Finance and Operations
Location: The role is based at the Trust’s office in West Berkshire with a minimum of three days per week expected to be worked at our Newbury office. Flexible working arrangements are available with the understanding that this must meet the objectives of the charity and requirements of the role.
Accountable to: Chief Executive Officer
Start date: 01/08/2024 or as soon as possible thereafter
Hours of work: Full-time, permanent.
Salary range: £55,000 - £60,000 FTE, depending on experience.
Purpose
This is an exciting and vital role performing a range of finance and governance tasks, working within the Senior Leadership Team of a leading mental health charity focused on supporting children and young people.
The Head of Finance and Operations (HFO) will be responsible for the successful management of the charity finances and operations, as well as making a leading contribution to the charity’s strategic direction. The role is responsible to the CEO, and activity oversight spans finance, HR, IT, and office management. The HFO is also responsible to the Trustees for the financial state of the charity and as Company Secretary. As a result, the HFO must working closely with the treasurer, members of the finance and investment committee, as well as the senior leadership team and our existing finance and operation colleagues.
We are looking for an highly motivated, efficient, diligent and confident finance professional with experience of managing a team. The role is varied and would suit a qualified accountant with experience of working collaboratively and compassionately with a range of colleagues to achieve organisational objectives. There will be opportunities to increase knowledge and the successful candidate could be supported to undertake further study.
Key responsibilities and duties
Strategy, modelling and leadership
- Lead the development and implementation of a comprehensive financial strategy supporting the organisation’s wider strategic plan.
- Provide guidance and leadership on short and long-term financial decisions.
- Develop and monitor the implementation of long-range financial plans with the CEO, Board of Trustees and the Finance and Investment committee, to support organisational sustainability and growth.
- Provide leadership (including line management of at least one member of staff) to our small but invaluable finance and operations team comprising our finance and operations manager, finance assistant, and our office and IT coordinator.
Financial and Operational Management
- Develop and implement financial strategies aligned with the organisation’s mission, vision and priorities.
- Streamline and optimise operational processes and systems to enhance efficiency, quality, and scalability while availing technological advancement. This includes systems, IT, CRM, Facilities and supplier management.
- Provide strategic financial guidance to the CEO, the Senior Leadership Team and the Board of Trustees.
- Monitor financial performance, identify risks, and recommend corrective actions.
- Optimise and manage the Trust’s working capital and cash flow position.
- Maintain appropriate financial records and oversee the preparation of quarterly and annual reports and financial statements in accordance with UK accounting standards, Charity Commission and company law requirements.
- Ensure necessary insurances and contracts are in place and provide required liability and other coverages.
- Develop and manage strong and effective relationships with external auditors, the bank, the treasurer, and other key partners.
- Hold responsibility for all tax matters and compliance with HMRC requirements.
Resources, Risk Management and Compliance
- Overall leadership and accountability for IT, Digital and Business Systems infrastructure, including appropriate data protection requirements.
- Oversight of property matters for the team office, including responsibility for lease, insurance and legal matters.
- Overall leadership for the development and implementation of the risk matrix framework.
About our Trust
The Charlie Waller Trust was created by the Waller family in 1997 in response to the loss of their son and brother Charlie who tragically took his own life whilst suffering from depression.
We have since become one of the UK’s most respected mental health charities for children and young people. Our overarching mission is to educate young people and those with responsibility for them - parents and carers, teachers, college and university staff, and employers - about children and young people’s mental health and wellbeing.
The Charlie Waller Trust is a great place to work. We care about mental health and wellbeing in our team and have a positive, enabling workplace culture. Our values drive our work:
- Warm: Positive personal connections are central to mental health; we aim to reflect that in all our relationships with beneficiaries, supporters, staff and volunteers.
- Empowering: We support all those we work with, and who work for us, to use their minds, hearts, energy and creativity to fulfil their potential.
- Collaborative: Partnership and cooperation are at the core of our work; we seek the views of those we wish to support and aim to put them at the centre of our activity.
- Compassionate: We recognise vulnerability in ourselves and others, especially where there is more than one reason people may be vulnerable to mental health problems, discrimination or inequality.
- Open: We believe in being honest about the way we work, our aspirations and where we need to improve; openness and good communication are key to good mental health.
Terms and Conditions
Equity, Diversity and Inclusion
We are committed to equity, diversity and inclusion and are working to ensure that our staff represent the communities we aim to support. We activity utilise positive action as set out in the Equalities Act (2010) to ensure we attract and recruit candidates from backgrounds and groups that are currently underrepresented in our workforce. We therefore particularly encourage applications from men and non-binary folk, and those from Black, Asian and minoritised backgrounds.
When we recruit, we will ask all our shortlisted candidates to tell us about any reasonable adjustments they need. Our current office is only accessible via a flight of stairs. We would of course discuss home-based working and holding team meetings in an accessible location as appropriate.
Benefits
We want people to thrive at the Trust; we believe you do your best work when you feel your best. That being the case, our team comes first, and we are proud of our culture: we offer a supportive, flexible and enjoyable place to work.
As part of our employed team, the following benefits are available to you:
- Flexible working policy - we're committed to helping you find a healthy work-life balance.
- Generous annual leave allowance - pro rata 25 days annual leave (increasing to 30 days after 5 years' service), PLUS bank holidays PLUS the period between Christmas and New Year.
- A workplace pension scheme to support you with saving for your retirement, into which we pay 3%.
- Access to a 'Mental Health and Wellbeing Plan' - helping staff to stay mentally well and to support them through periods of poor mental health. This includes support for the cost of talking therapies where these are not available via the NHS.
- Opportunities to experience our charitable activities and impact at first hand by attending training and events and through involvement in relevant projects.
- Learning and development opportunities specific to job roles and on mental health and wellbeing topics.
- Coaching (offered to CWT pro bono, depending on team member and need).
- Social events and team days.
- Bike to work scheme.
- Time off for volunteering.
- Unpaid leave/sabbatical particularly if this supports personal or professional development (offered after 2 years in post).
To apply
If you would like an informal discussion about the role with Dr Hannah Vickery, our CEO, this can be arranged via Kerryn Cyfka, Executive Assistant to the CEO, please contact us via our website or call us - number can be found on our website.
The deadline for applications is 12 noon on Monday 17th June 2024.
Please submit via your chosen job website, or send your CV and a supporting statement to Kerryn’s email above. We ask that you structure your supporting statement, by providing relevant information under person specification bullet points (combining these if multiple points are effectively responded to by one experience). Please try to keep your supporting statement to a maximum of 800 words, excluding headers. Applications will not be considered without a supporting statement.
You will hear back from us by Friday 21st June, if not before and should you be shortlisted, an interview will take place at our Newbury office on the afternoon of Tuesday 25th June and will involve a competency interview along with a short 10-minute presentation task relevant to the role.
We will provide details about the task at invitation to interview to allow candidates time to prepare.
Person Specification – Head of Finance and Operations
The successful candidate is likely to have most of the following competencies and experience but not necessarily all. If you feel that you are a strong candidate, please do apply.
Skills required and relevant experience
Essential
- Proven experience at a senior level in a finance role with responsibility across the entire finance function.
- Significant leadership experience spanning Operations, HR and Finance
- Demonstrated aptitude for strategic thinking, planning and analysis.
- Commercial acumen spanning organisational planning, budgeting and using data an insight to drive change.
- Experience at a senior level as Company Secretary or equivalent.
- Excellent financial planning, annual budgeting and forecasting skills.
Desirable
- Knowledge and experience of the charity sector (e.g., management of restricted/ unrestricted funds, VAT partial exemption, Gift Aid, and the Charity SORP).
- Experience of Microsoft Dynamics Business Central.
Attainment
Essential
- Fully Qualified Accountant (CIMA, ACCA, ACA or equivalent)
Desirable
- Additional qualification in charity finance or leadership.
Personal attributes
Essential
- Commitment to embedding the values of equity, diversity and inclusion in everything that you do.
- Initiative-taker and solution-minded with a can-do attitude towards any task or challenge.
- Professional, enthusiastic and flexible, with a strong willingness to listen and learn, as well as to lead.
- Capable of working as part of a team and autonomously.
- A commitment to working to meet the charity’s objectives.
- Ability to prioritise and work to deadlines.
- Ability to exercise discretion and good judgement in dealing with confidential matters.
Desirable
- Interest in and awareness of children and adolescent mental health issues
To educate young people and those around them about their mental health and wellbeing.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
An exciting opportunity has arisen for an experienced and highly-organised Operations manager to join us. As our Head of Operations you will be covering HR, IT, facilities, and governance support, and will be responsible for leading the day-to-day internal operations and business activities to ensure the smooth running of the Childhood Trust as well as supporting the delivery of the Trust’s new three-year growth strategy.
You will act as a strong team leader, who motivates and inspires a team, fostering and championing a positive organisational culture. You will join our friendly, hybrid team and be deeply passionate about our mission and vision. You will be someone who thrives in our small charity culture, which is collaborative, innovative and dynamic.
Key responsibilities:
Operations:
- Plan, lead and manage the operational functions of The Childhood Trust, ensuring alignment with the Trust’s mission, strategic goals and growth plan.
- Work with the CEO and the leadership team to develop and implement strategies and ways of working to achieve the Trust’s objectives.
Human Resources and People Development
- Lead the development and delivery of the organisation’s people strategy[LR1] [NM2] .
- Oversee the Human Resources function, including recruitment, retention, performance evaluation, employee learning and development.
- Foster a culture of diversity, equity, inclusion, and collaboration, nurturing a positive and supportive working environment.
Compliance and Risk Management
- Ensure the Trust operates in full compliance with all relevant legal, regulatory, and ethical standards, including ensuring all staff have necessary training and DBS check requirements
- Identify potential risks and develop strategies to mitigate them effectively.
- Maintain the risk register.
- Maintain strong governance and adherence to best practices in charity management
Governance and Reporting
- Support the HR, Finance, Programmes and Fundraising teams, contributing to their work as required.
- Produce an annual operational plan and monitor weekly, monthly, and quarterly progress against the plan.
- Develop and produce monthly management reports for the CEO
- Produce quarterly operational reports for board meetings.
IT and Office
- Coordinate IT support services, including m[HR5] anaging the setup of new starters on various TCT IT and digital platforms and channels.
- Lead on the office move, set up and management
Essential Skills and Experience:
- Senior-level experience, ideally within the charity sector, with a proven track record of driving operational excellence.
- Experience in managing and developing high-performing teams, promoting a culture of collaboration and continuous improvement.
- Experience in translating strategic vision into measurable outcomes and driving results.
- Strong commitment to employee development and growth opportunities.
- Experience managing Human Resources and IT functions.
- Demonstratable understanding of the charity sector
Personal Characteristics
- Highly organised and detail-oriented, with the ability to manage multiple priorities and deadlines.
- Excellent interpersonal and relationship-building skills, with a collaborative and inclusive leadership style
- Proactive and solutions-oriented, with a demonstrated ability to identify and resolve problems.
- Adaptable and flexible, with the ability to thrive in a dynamic and changing environment.
- Strong business acumen and strategic thinking, with the ability to align operational decisions with strategic goals.
- Committed to continuous learning and professional development, with a growth mindset.
- Ethical, with a high level of integrity and a strong commitment to The Childhood Trust’s mission, vision and values.
What we offer in return:
- Competitive salary
- Flexible working
- 25 days annual leave + bank holidays
- Excellent pension scheme
- This is a hybrid opportunity, a blend of homebased and office working. Our office for this role is in London, Victoria and you would be expected to attend the office twice a week (Tuesday and Thursday). The role may involve occasional travel and attendance of events in the evening.
Application Instructions:
Please see the application pack for more details and apply via the link on Charity Jobs.
Applications will be reviewed on a rolling basis and interviews will be held from 12th June at our office in Victoria, London.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Description
Job Title: Operations Manager
Reporting To: Operations Director
Salary:£35,000 - £38,000 per annum ( based on Experience)
Seniority Level: Management
Location: On-site in Tooting Broadway, London
Contract:Full-time, 12-months fixed term, with potential to make permanent
POSITION SUMMARY
Business Launchpad wishes to hire a highly organised, process-driven individual to oversee operations for its Tooting Works business centre.
As a key member of the Tooting Works team, the Operations Manager oversees the renting of our office units, tenant relations, and building maintenance and management, among other things. The post holder ensures the centre is run to a high standard, including excellent customer service, compliance with all current building and health and safety legislation, a high occupancy level and operation within budget.
The Operations Manager line manages four team members, making up the lettings team and the maintenance team, and works closely with other teams, including marketing, finance and the delivery team for the Business Launchpad charity.
About Us
Tooting Works is a business centre and community hub in Tooting Broadway, offering office space, co-working, an event space and more. It has been offering affordable office space and helping local businesses and organisations to flourish and grow for over 30 years.
Business Launchpad operates on-site at Tooting Works and is a registered charity which provides support and training for entrepreneurs aged 16-30 years from across London who want to set up their own businesses.
ROLE & RESPONSIBILITIES
Centre Operations Management
- Oversee the day-to-day operations of the business centre, ensuring all facilities are well-maintained and running smoothly, and that the lettings process is compliant and well-managed.
- Implement and monitor operational policies and procedures to improve efficiency and service quality, including opportunities to digitise procedures and services.
- Manage building improvement and repair projects in collaboration with the maintenance team and the operations director.
- Ensure compliance with health and safety regulations and manage risk assessments.
- Identify, anticipate and address problems and opportunities for the business centre in collaboration with senior management.
Customer Service
- Act as a point of contact for tenants, addressing any issues or concerns promptly and professionally.
- Foster strong relationships with tenants, ensuring high levels of customer satisfaction and retention.
- Collaborate with the marketing team to develop and implement strategies to attract new tenants and retain existing tenants with the goal of maintaining high occupancy levels.
Financial Management
- Manage the operational budget, ensuring cost-effective management of resources and that projects are delivered within budget.
- Negotiate contracts with suppliers and service providers to secure cost-effective deals.
- Ensure tenant arrears are regularly monitored and managed.
Line Management
- Lead, mentor, and manage the lettings and maintenance teams, ensuring high performance and productivity.
- Conduct regular team meetings, performance reviews, and provide ongoing training and development opportunities.
- Handle recruitment, onboarding, and offboarding of staff members as needed.
Essential Skills / Experience
- Bachelor’s degree or higher.
- At least 2 years’ experience in operations work.
- Excellent organisational and administrative skills.
- Desire to drive operational excellence.
- Line management experience.
- Experience of managing a building, property or facilities beneficial.
- High comfort level with online tools such as MS Office, project management software, or similar.
- Strong written and oral communication skills.
- Negotiation and customer service skills.
- Resilient and adaptable with ability to multi-task.
- Solution finder.
About Rewards
- 25 days’ annual leave plus bank holidays
- Personal annual training budget
- Employee assistance programme including counselling
- Regular team socials throughout the year
- Generous sick pay allowance following probation
- General eye test
- Well-being day ( 1 day per year)
- Volunteer day ( 1 day per year)
The duties and responsibilities described are not a comprehensive list and therefore the scope of the job may change as necessitated by business demands.
Pre-employment Checks
Any employment with Business Launchpad will be subject to the following checks prior to your start date:
- Satisfactory Disclosure and Barring Service (DBS) check
- Receipt of two satisfactory references
- Proof of eligibility to work in the UK.
Please email your CV with a cover letter stating why you are interested in this role.
Please be aware that this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period; therefore, we encourage you to apply early to avoid disappointment.
Equal Opportunities Statement
We are an equal opportunity employer. We do not discriminate based on race, colour, religion, sex, national origin, age, disability, or any other legally protected status in our employment decisions and policies. We are committed to creating a diverse and inclusive workplace where all employees are valued and have the opportunity to succeed. All qualified applicants will receive consideration for employment without regard to their individual background or circumstances.
The client requests no contact from agencies or media sales.