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The Youth Involvement Lead is focused on ensuring that youth voice and lived and living experience is integrated into work across the Charlie Waller Trust. The exact focus of the work will shift over time in line with the interests of each cohort and needs of CWT, but is likely to include: supporting the Youth Ambassadors both operationally and pastorally to contribute to our Charitable Activity at varying levels of lived and living experience engagement (e.g., coproduction, participation, involvement and consultation); developing and improving our internal processes and outputs including our communications work, fundraising work, equity, diversity and inclusion, and sustainability agendas; and supporting the CWT staff team to better understand lived and living experience perspectives so they can carry out their roles more effectively.
This role would suit an individual with a strong commitment to maximising the impact of this work. We are seeking a proactive and motivated person who is skilled at developing and nurturing relationships with partners, supported by excellent interpersonal abilities.
Key responsibilities and duties
The successful candidate will be confident in delivering remote support to individuals with lived or living experience of mental health challenges, as well as those supporting others with mental health needs. They will be able to engage empathetically, communicate effectively, and create a supportive and inclusive environment.
Youth Involvement team delivery:
- Act as the first point of contact for the freelance Youth Ambassadors, connect them with various stakeholders across the employed team at the Trust, including the Communications, Fundraising and Charitable Activity teams, facilitating effective working relationships. To include, for example, managing the process, recordings and dissemination of the Youth Ambassador podcast; connecting the Youth Ambassadors to contribute to Charitable Activities emerging Communities work; and supporting the development of the CWT staff team's understanding of lived and living experience
- Facilitate the co-production of resources and training between our Youth Ambassadors and freelance trainers in person and online
- Engaging organisations and groups of young people in new partnerships and relationships with the Trust in line with our strategic priorities (e.g., research Patient and Public Involvement and Engagement focus groups)
- Represent the Youth Involvement team at all full CWT team meetings, reporting back to Ambassadors on the wider workings of the Trust to ensure they feel a sense of connection and belonging to the wider team
- Attend CWT team days with Ambassadors, ensuring they are supported and given a platform (typically annually)
Youth Involvement team management, administration and support:
- Manage our six Youth Ambassadors from across the UK
- Allocate all tasks and time given to the Youth Ambassadors, keeping track of work allocation and progression
- Review and approve Youth Ambassador invoices and expenses, provide oversight of the allocated budget spend and contribute to shaping the Youth Ambassador budget for next year
- Work with the freelance Youth Involvement Coordinator, agreeing a workplan with tasks and project timelines, and checking in regularly
- Schedule and deliver 1:1 sessions with each Youth Ambassador monthly to check-in on work progress, support joined up communication with the wider organisation, and discuss potential opportunities from both the Trust and the Youth Ambassador
- Lead and manage the quarterly Youth Ambassador meetings including development of a collaborative agenda, collating updates from internal staff team, and following up on actions from the meetings
- Oversee programme evaluation and the implementation of changes according to iterative evaluation findings
Other:
- Work as a team player supporting shared tasks such as call handling, meeting coordination, and occasionally managing shared inboxes.
- Always ensure compliance with data protection regulations, safeguarding, confidentiality and relevant organisational policies and procedures.
- Other duties as may be reasonably expected by the Trust, appropriate to the grade and responsibilities of the post.
Person Specification – Youth Involvement Lead
The successful candidate is likely to have most of the following competencies and experience but not necessarily all. If you feel that you are a strong candidate, please do apply.
Skills required
Essential
- Ability to think strategically, so as to horizon scan, spot opportunities, and advise CWT on emerging trends/issues
- Well-developed communication skills to share often complex and sensitive information, orally and in writing, to a range of audiences
- Excellent attention to detail and very good Microsoft Office 365 skills
- Ability to work efficiently, accurately and at speed as necessary, prioritising effectively and working to deadlines
- Ability to exercise discretion and good judgement in dealing with confidential matters
- Budget management skills and high levels of organisation
Experience
Essential
- A strong track record of delivering against project or initiative targets regarding timelines and expected outputs including budgets
- Experience of working with young people who have lived and living experience of mental health challenges (this can be in a range of settings e.g., education, healthcare, volunteering etc)
- Knowledge and understanding of wellbeing policies / safeguarding processes and procedures
- Experience of engaging young people in groups and individually
- Knowledge or experience of working in meaningful participation / co-production with young people
Desirable
- Knowledge of the education and/or health sector, ideally some experience of working within schools / colleges / universities or a mental health care setting
- Experience working in the UK charity sector
Personal attributes
Essential
- A commitment to working to diversity, equity and inclusion, and a desire to meet the charity’s objectives.
- Passionate about the value of youth voice and excited about enabling lived and living experience to inform a mental health charity's work
- Ability to work flexibly around the timetables and commitments of the Youth Ambassadors, who also study and/or work elsewhere
- Capable of working as part of a team and autonomously
- Initiative-taker and solution-minded with a proactive attitude towards any task or challenge
- Professional, enthusiastic and flexible, with a strong willingness to listen and learn
- A commitment to working to meet the charity's objectives
To apply
If you would like an informal discussion with the current post holder, Naomi Dannatt, this can be arranged by emailing recruitment(at)charliewaller(dot)org
The deadline for applications is 12noon on Friday 5 June.
Please submit via your chosen job website, or send your CV and a supporting statement to the email above. We ask that you structure your supporting statement, by providing relevant information under person specification bullet points (combining these if multiple points are effectively responded to by one experience). Please try to keep your supporting statement to a maximum of 800 words, excluding headers.
Applications will not be considered without a supporting statement.
You will hear back from us by Tuesday 9 June, if not before and should you be shortlisted, an interview will take place on the morning of Thursday 11 June in Newbury.
We will provide 50% of the interview questions in advance so that all candidates can perform at their best.
To educate young people and those around them about their mental health and wellbeing.
The client requests no contact from agencies or media sales.
We are seeking a dedicated, experienced and compassionate Team Leader-Children and Young People to work 30 hours per week across South Wales, providing effective leadership, guidance and support to a team delivering services to children and young people affected by crime.
The role is home-based but will require regular travel around South Wales to co-ordinate service delivery and attend meetings to promote the profile of the service develop networks with new and existing partners.
If you are passionate, resilient, and motivated to make a difference every day, we would love to hear from you.
What we offer
At Victim Support, we are committed to attracting and retaining the best talent. Our competitive rewards and benefits package includes:
- Flexible Working Options: Including hybrid working.
- Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
- Birthday Leave: An extra day off for your birthday.
- Pension Plan: 5% employer contribution.
- Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
- Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
- Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
- Wellbeing Support: Employee assistance programme and wellbeing support.
- Inclusive Networks: Access to EDI networks and colleague cafes.
- Sustainable Travel: Cycle to work scheme and season ticket loans.
- Career Development: Ongoing training and support with opportunities for career progression
About the role
- As a CYP Team Leader you will play a key role in ensuring the delivery of high-quality, trauma-informed and child-centred services. This includes supporting staff to manage complex cases, maintain high safeguarding standards, and ensuring that service delivery meets contractual requirements and organisational expectations. The role combines people management, operational leadership and partnership working, with a strong focus on achieving positive outcomes for children and young people.
Key Responsibilities
- Provide day-to-day leadership, guidance and support to CYP staff, including regular supervision, case discussions and performance management.
- Oversee the delivery of safe, effective and trauma-informed support for children and young people affected by crime, ensuring their voices remain central to all interventions.
- Ensure safeguarding responsibilities are upheld at all times, including effective risk management, oversight of complex cases and adherence to relevant policies and procedures.
- Support staff wellbeing, resilience and professional development, contributing to a positive and supportive team culture.
- Monitor service quality and performance, contributing to reporting, audits and quality assurance processes as required.
- Work collaboratively with internal teams and external partners, including schools, statutory services and voluntary sector organisations, to strengthen referral pathways and joined-up working.
- Contribute to service development, innovation and continuous improvement, helping to shape and respond to emerging needs across South Wales.
About You
You will be an experienced and confident leader with a strong commitment to improving outcomes for children and young people affected by crime. You will bring a compassionate, inclusive and reflective leadership style, alongside the ability to manage competing demands in a busy operational environment
You will have:
- Experience of working with children and young people in a safeguarding or support context, ideally within criminal justice, victim support or related services.
- Proven experience of supervising or managing staff, with the ability to motivate, support and develop others.
- A strong understanding of safeguarding frameworks, trauma-informed practice and child-centred approaches.
- Good communication and interpersonal skills, with the ability to build positive relationships with staff, partners and stakeholders.
- A proactive and organised approach, with the ability to contribute to service development and quality improvement.
- A clear commitment to equality, diversity and inclusion, ensuring services are accessible and responsive to the needs of all children and young people
This role involves regular travel and due to the location, a driving license and access to a vehicle is considered an essential requirement. If you are unable to drive because of a disability please indicate this in your application in your personal statement so we can explore the feasibility of alternative arrangements.
About Us
Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.
As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.
How to apply
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking for a warm, organised and proactive Membership and Individual Giving Manager to help us deepen relationships with our members and supporters.
EDS UK is the leading UK charity dedicated to supporting people living with Ehlers-Danlos syndromes (EDS) and hypermobility spectrum disorders (HSD). We provide trusted information, community connection and advocacy, for better recognition, diagnosis and care. Our members and supporters are at the heart of everything we do.
This role is central to building a sustainable income base that allows EDS UK to continue providing vital support, information and advocacy for people living with EDS and HSD.
As part of a small team, you’ll enjoy a varied role that blends hands-on delivery with strategic thinking. You’ll lead our membership scheme, grow regular giving, and ensure every supporter feels valued, understood and connected to our mission. You’ll bring empathy, clarity and creativity to supporter communications, recognising the diverse needs of our community.
This is a fantastic opportunity for someone who wants to make a tangible difference every day and help shape the future of EDS UK’s supporter experience.
The client requests no contact from agencies or media sales.
We’re currently looking for a Personal Assistant to the Group Chief Financial Officer and Director of Membership & Inclusion, offered on a fixed term basis until the end of January 2027 as maternity cover, to help us deliver our mission. This is a part-time role (0.8 FTE, 28 hours per week, worked across four days Monday to Thursday), with an ideal planned start date in mid-June 2026.
What’s it like working at the IOP?
The IOP is a friendly, inclusive and ambitious organisation. Diversity and inclusion are central to how we work. We focus on supporting our people to thrive, offering competitive pay, great development opportunities and a generous benefits package.
Some of our benefits include:
- An excellent pension scheme
- Private medical insurance, life assurance, dental insurance etc
- Eye care vouchers, annual flu vaccinations, long service awards and access to an employee assistance programme
- 25 days’ annual leave as a standard, in addition to floating bank holidays
- Flexible working opportunities
The Role
What will I be doing?
You will provide high-quality Personal Assistant support to the Group CFO and the Director of Membership & Inclusion, ensuring their time is managed effectively and enabling them to deliver against the IOP’s strategic priorities.
Your responsibilities will include:
- Managing complex diaries, ensuring effective prioritisation of commitments and forward planning
- Coordinating meeting preparation, including collating briefings and papers to the required standard and timelines
- Providing professional administrative support, triaging communications and tracking actions
- Booking and coordinating travel and accommodation arrangements
- Processing expenses and invoices accurately and in a timely manner
- Supporting meetings through agenda setting, minute taking and action tracking
- Maintaining accurate filing systems and CRM records
Projects you may work on include:
- Supporting the planning and coordination of meetings, events and engagements involving the Group CFO and Director of Membership & Inclusion
- Ensuring accurate and timely preparation of documentation and briefings for internal and external meetings
- Undertaking ad hoc administrative and coordination tasks to support CEO Office priorities
Who will I work with?
You’ll work closely with a wide range of colleagues and stakeholders, including:
- The Executive Assistant to the Group CEO & President and fellow PAs in the CEO Office Team, working collaboratively to ensure high-quality support across the Executive Team
- Members of the Executive Team, Leadership Team and colleagues across the IOP
- Internal and external stakeholders, requiring professional communication, discretion and attention to detail
Ideally, we hope you’ll apply if you bring:
Essential:
- Significant experience as a Personal Assistant or senior administrative support in a fast-paced environment
- Excellent organisational and prioritisation skills, with strong attention to detail
- Excellent written and verbal communication skills, with the ability to produce clear and accurate documentation
- Strong IT skills, including confident use of Microsoft 365 applications (Outlook, Word, Excel and PowerPoint)
Nice to have:
- Experience of working in a governance, membership or similar organisational environment
- Experience using CRM systems and maintaining accurate data records
- A professional qualification as a Personal Assistant or Executive Assistant
How to apply
Alongside your CV, please include a cover letter explaining how you meet the person specification.
How will I be working?
We operate a flexible, trust based working model that gives colleagues autonomy over how, when and where they work, while recognising the value of in person collaboration. You will be assigned a base office, with hybrid working offered as standard. This role does, however, involve regular working every week at our head office.
You will engage in regular in person collaboration with your team (as operational appropriate), as well as with colleagues across the wider organisation, to ensure effective operational alignment and to support our inclusive approach to working.
As an organisation we meet in person once a quarter at our Head Office in Kings Cross, London.
Why join the IOP?
The IOP is the professional body and learned society for physics in the UK and Ireland. As a charity, we’re passionate about increasing public understanding of physics and supporting a diverse and inclusive physics community.
We’re committed to creating a welcoming and inclusive culture for everyone. If you need any reasonable adjustments during the application or recruitment process, please let us know we’re always happy to help.
Please note whilst we are unable to offer visa sponsorship for this role, we warmly encourage applications from candidates who already have the right to work in the UK and Ireland.
We strive to make physics accessible to people from all backgrounds.


The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
At TLG, we’re passionate about building an exceptional team to help us bring fullness of life for every child, no matter what struggles they face. We’re excited to offer a unique opportunity for a motivated, mission-driven individual to join us as Therapeutic Hub Head of Service in Greenwich.
We’re looking for a skilled and innovative individual to lead one of our pioneering Therapeutic Hubs, developed in partnership with a local church. This role sits at the front line of responding to the growing mental and emotional health needs of children, young people and families, offering high-quality therapeutic support to intervene early and prevent crisis.
As Head of Service for the Hub, you will provide strong clinical leadership, delivering targeted therapeutic support for complex cases while overseeing referrals and therapeutic pathways within the Hub. You will lead and support a multidisciplinary team of volunteer counsellors, trainees and therapeutic coaches, modelling trauma‑informed, relational practice shaped by PACE values and reflective supervision.
Alongside direct delivery, you will play a key role in developing the Hub’s reach and effectiveness, working collaboratively with TLG, the partner church and local referrers. Safeguarding, quality and professional excellence are central to the role, with responsibility for ensuring the hub is a safe, welcoming and effective space for children and families from diverse backgrounds to find healing and hope.
Due to the pioneering nature of this role, its scope may initially feel broad, as a key focus in the Hub’s early stages will be on shaping and developing the service with the church and central TLG team. TLG has a clear and realistic understanding of time and capacity, allowing the role to grow at a manageable and sustainable pace. As the Hub becomes more established, you will have the opportunity to work collaboratively with the team to refine and focus the role in line with emerging needs and capacity. You will be supported throughout by a strong central team, working alongside you to ensure the role remains both manageable and impactful as it evolves.
If you are a skilled clinician with a heart for children, families and the local church, and you’re excited to help shape an innovative model of care, we would love to hear from you.
TLG is a Christian charity and, as a team, we want to bring our faith to the work we do; as such, we are recruiting an individual with a strong and vibrant Christian faith. We would welcome applications from candidates from diverse backgrounds to enable us to better reflect the needs of the communities we serve.
Hours: Part-time, 2.5 days (18.75 hrs) per week (0.5 FTE)
Closing Date: Thursday 18th June
Initial Interviews: Tuesday 23rd June – Online
Final Interviews: TBC – at Emmanuel Church London
The client requests no contact from agencies or media sales.
We have an opportunity for a Children and Young Persons Independent Sexual Violence Advisor to join our team covering the Lincoln and surrounding area working 22.5 hours a week with the option of additional hours up to a maximum of 37.5 to September 2026.
Do you want to make a difference in children and young people's lives in Lincoln and West Lindsey areas?
Do you want to contribute to change & improvement for those who need it?
Do you have resilience & adaptability? Can you work effectively with a focus on service and care?
If yes, then we'd love to hear from you…
What we offer
At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:
- Flexible working options including hybrid working
- 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
- An extra day off for your Birthday
- Pension with 5% employer contribution
- Enhanced sick pay allowances, maternity & paternity payments
- High Street, retail, holiday, entertainment & leisure discounts
- Access to our financial wellbeing hub & salary deducted finance
- Employee assistance programme & wellbeing support
- Ongoing training & support with opportunities for career development & progression
About the role
The main purpose of this role is to provide quality support to children and young people who are victims and survivors of sexual violence. You will be responsible for completing comprehensive initial needs and risk assessments, developing and delivering personalised safety and support plans for clients, many of whom have additional vulnerabilities and have complex needs.
You will need to be able to build and maintain effective working relationships with the Police, statutory and voluntary agencies to deliver the best possible outcomes within a multi-agency setting. As well as being tenacious in support of your clients and adept at problem solving.
To be successful in this role you will need to be approachable, flexible and caring, demonstrating empathy at all times. You will have had lengthy experience of direct service delivery (casework) with people with complex needs (ideally with children) and will have a good understanding of the impact of sexual violence offences on victims and survivors and of safeguarding issues. You will also have an excellent understanding of and commitment to the promotion of equal opportunities and diversity.
IT literacy is a must and candidates must evidence both the ability to use bespoke packages and excellence in their recording practice. If you do not possess an ISVA accreditation, we will fund this learning as it essential for the role. The role also requires enhanced DBS and police vetting.
This role involves regular travel and due to the location, a driving license and access to a vehicle is considered an essential requirement. If you are unable to drive because of a disability please indicate this in your application in your personal statement so we can explore the feasibility of alternative arrangements. Ideally the successful applicant will reside in or within easy reach of Lincoln, West Lindsey and surrounding area.
Please see attached Job Description and Person Specification for further details.
About Us
Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.
As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.
If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.
How to apply
To apply for this role please follow the link below to the Jobs page on our website, and complete the application form demonstrating how you meet the essential shortlisting criteria.
We looking forward to hearing from you.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
Role purpose
The Head of Finance is a key member of the Charity’s senior management team, working closely with the chief executive, directors, and trustees. The head of finance will lead the day-to-day financial operations of the Charity, including budgeting, reporting, audit, payroll, and pensions. Managing the finance manager and management accountant, the Head of Finance will ensure the effective running of the finance department and smooth day-to-day processes. Reporting directly to the Chief Executive, you will be a key advisor on strategic financial decisions, balancing meticulous operational control with strategic planning.
As the Head of Finance, you will:
- Proactively contribute to the development and delivery of the Charity’s strategy through developing long-term financial planning to underpin our objectives.
- Act as senior finance business partner to the senior leadership team, supporting strategic and operational decision-making.
- Lead on the annual audit and production of statutory accounts, ensuring effective management of the audit process.
- Support the rest of the Charity team to become financially informed and comfortable understanding financial performance, control, and accountability.
Main responsibilities
Financial controls, reporting, and operational finance
- Lead the finance function of the Charity, ensuring accurate, timely, and compliant financial management and reporting.
- Ensure that appropriately robust internal financial and operational controls are in place.
- Ensure that our unrestricted and restricted funds and accounting records are maintained in accordance with legal and regulatory requirements and best practice.
- Ensure timely and accurate monthly management accounts and other reports are produced by the finance team and distributed to members of the senior management team, encouraging ownership of departmental budgets.
- Manage and oversee accounts receivable and payable, ensuring strong cash management.
- Ensure all banking facilities, financial systems, and internal processes function to a high standard and enable the Charity to carry out its transactional and operational financial functions.
- Lead financial risk identification and mitigation, working closely with the chief executive and leadership team, and reporting to the board of trustees.
Financial administration and governance
- Manage the production of statutory accounts in line with the Charity SORP and lead the annual external audit process.
- Oversee our tax affairs, including PAYE, national insurance, corporation tax, VAT, and gift aid.
- Responsible for our payroll and pensions functions.
- Maintain and continuously improve financial policies, procedures, and controls, working closely with the fundraising and operations teams to ensure organisational efficiency.
- Identify and escalate financial risks to the chief executive and board
- Line manage and support the management accountant and finance manager, ensuring professional development and high-quality output.
Person specification
Knowledge and experience
We are looking for candidates with demonstrable strategic financial leadership spanning organisational planning, budgeting, risk, and reporting. You will have:
- You must be a fully qualified accountant (ACCA, ACA, OR CIMA)
- Excellent knowledge of charity financial management, SORP, and audit is essential.
- Experience of effective budget setting and implementing controls and processes to manage and monitoring budgets
- Firm understanding of risk management
- Experience of improving policies and processes in comparable organisations
- Success in delivering increased cost effectiveness
- Evidence of building financial impact and performance metrics and reporting
- Understanding of the requirements of legislation, Charity Commission and professional body guidance on a being a well-run and financially accountable Charity
- Considerable experience of management and development of staff
Skills, abilities, and behaviours
- A strategic thinker with the ability to see the bigger picture and make decisions in line with the charity’s needs as part of a team
- Strong change management skills with experience of managing teams through change
- Excellent written and verbal communication skills, including the ability to interpret and communicate financial information to a non-specialist audience
- Strong organisational development skills, able to identify and act on opportunities to drive performance in business
- Experience of the charity or not-for-profit environment (this could be gained as a trustee) preferably with some understanding of charity funding and investment management
- Collaborative working style with excellent written and verbal communication skills
- Resilient with a flexible, creative and solutions-focused approach to problem-solving
We are a leading healthcare charity dedicated to enhancing patient care and experience at University Hospital Southampton
The client requests no contact from agencies or media sales.
We are currently looking to recruit an Advice Session Supervisor. Experience in this role would be beneficial, but we will accept a Trainee Post for the right candidate.
Working at Citizens Advice Hertsmere offers many rewarding benefits, both personally and professionally. It provides the opportunity to make a real difference in people’s lives by helping individuals navigate challenges such as debt, housing, employment, and legal issues. This work can be highly fulfilling, as you directly support members of your community during difficult times. It also helps develop valuable skills, including communication, problem-solving, empathy, and teamwork, which are useful in many career paths. Additionally, Citizens Advice Hertsmere provides training and ongoing support, creating a positive and inclusive environment where staff and volunteers can grow in confidence and knowledge. Overall, this is a meaningful role that combines community impact with personal development.
Job Description: Advice Session Supervisor
Location: Hertsmere including Bushey and Potters Bar
Role Purpose
To supervise the delivery of high-quality advice services across multiple channels (face-to-face, telephone, email, webchat), ensuring that clients receive accurate, timely, and empathetic support. The Advice Session Supervisor will lead and support a team of advisers and volunteers, uphold Citizens Advice standards, and contribute to service development and quality assurance.
Key Responsibilities
Session Supervision
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Oversee daily advice sessions, ensuring smooth operation and effective client service.
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Provide real-time support and guidance to advisers and volunteers.
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Manage session logistics including rota coordination and resource allocation.
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Assisting with call back and responding to email enquiries
Quality Assurance
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Conduct case checks and file reviews in line with Citizens Advice quality standards.
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Identify and address advice quality issues and training needs.
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Support continuous improvement through feedback and coaching.
Staff and Volunteer Support
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Assist in the induction, training, and development of new and existing volunteers and staff.
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Provide mentoring and technical support to ensure competence and confidence.
Service Monitoring and Reporting
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Monitor service delivery against KPIs and targets.
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Support the Advice Services Manager in identifying trends and service gaps.
Research and Campaigns
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Encourage and support the collection of evidence for social policy work.
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Promote awareness of local and national campaigns.
Person Specification
Essential Criteria
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Proven experience supervising advice sessions or delivering generalist/specialist advice.
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Strong working knowledge of key advice areas (e.g., welfare benefits, housing, debt).
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Ability to meet Citizens Advice competence requirements.
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Excellent interpersonal, communication, and organisational skills.
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Commitment to equality, diversity, and inclusion.
Desirable Criteria
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Experience working within the Citizens Advice network.
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Familiarity with Citizens Advice case management and quality assurance systems.
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Ability to adapt to changing service needs and work flexibly.
Working Conditions and Benefits
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Competitive Salary
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6 weeks annual leave
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Workplace Pension
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Contractual Sick Pay
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Free Parking
Our client is a charity that works directly with, and for unpaid carers, providing personalised information, advice and tailored support making it easier for those caring for someone else to continue living their lives to the fullest. With a committed, dedicated staff team and clear plans to scale reach, support and impact, this charity lives its values by being positive, collaborative and ambitious in all it does.
Business Development Manager
Hybrid - predominantly home-based with occasional travel
Permanent
22.5 - 30 hrs hours per week (negotiable, 3-4 days a week)
£39,000 - £45,000 (pro-rata for part-time hours)
Reporting to the Director of Income and Engagement, you will identify, assess and manage contract and funding opportunities. You'll lead the development of compelling, high-quality and cost-effective bids and proposals (including re-securing existing contracts), coordinating bid plans and bid teams to ensure a consistent approach. You will also support mobilisation of new contracts and services and build relationships with commissioners, funders and partners. Using insight, outcomes data and carers' feedback, you'll strengthen bids, inform service improvement and support the development of innovative service models that improve outcomes for carers.
To be successful in this role, you will bring a strong track record of securing new contracts and re-securing existing contracts, with experience of commissioning and procurement processes in health, social care or the voluntary sector. You'll have proven experience of leading bid development activity and bid teams, producing high-quality, persuasive proposals to tight deadlines, alongside strong senior stakeholder engagement skills with commissioners, funders and partner organisations. You'll bring a good understanding of health and care systems (including Local Authority and Integrated Care System priorities and pressures), plus experience of service design and improvement, working collaboratively with multi-disciplinary teams and people with lived experience.
How to apply
At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status or pregnancy/maternity. If you have any disability and require reasonable adjustment/s to any part of the process then please contact Femke Vorstman at Prospectus.
If you feel you meet some of the criteria but not all, we really hope you'll enquire and learn more. Prospectus can advise and support on each part of the role and hopefully your application, so we look forward to hearing from you.
In order to apply please submit your CV in the first instance. Should your experience be suitable, we will arrange for a meeting to brief you on the role. You'll then have all the information you need to formally apply. To formally apply, you will need to complete a supporting statement (max. 2 sides of A4) by COB on Monday 8 June. . Interviews will be held on Monday 15 June and Friday 19 June.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Purpose of the role:
To lead and deliver Back Up’s People and Culture strategy, ensuring the organisation attracts, develops and retains a high-performing and engaged workforce aligned to its values and strategic objectives.
To act as a trusted advisor to SMT on all people-related matters, providing expert guidance on organisational development, culture, and workforce planning.
To oversee the effective delivery of HR operations, ensuring high-quality administration, compliance, and continuous improvement, with day-to-day processes delivered through the HR, People and Culture Administrator.
RESPONSIBILITIES:
Recruitment and Staffing:
· Oversee best practice in inclusive recruitment, ensuring alignment with Back Up’s values and commitment to diversity and inclusion.
· Partner with SMT and hiring managers to identify current and future workforce needs and develop effective recruitment and workforce planning strategies.
· Ensure role descriptions are consistent, future-focused, and aligned with organisational design and strategic priorities.
· Provide strategic oversight of recruitment processes, ensuring quality, consistency, and positive candidate experience.
· Monitor recruitment metrics (e.g. time-to-hire, diversity of applicants, conversion rates) and implement improvements.
· Oversee onboarding processes to ensure a consistent and high-quality experience for new starters.
· Ensure exit interview processes are delivered effectively and that feedback is analysed to inform retention strategies.
Employee Relations and Culture:
· Foster a positive, inclusive and values-led workplace culture where employees feel engaged and supported.
· Lead on complex employee relations matters, providing expert advice, managing organisational risk, and ensuring fair and consistent outcomes.
· Coach and support managers in addressing employee relations issues, performance concerns, and employee wellbeing matters.
· Work with internal groups (e.g. Wellbeing, Diversity & Inclusion) to design and deliver initiatives that strengthen engagement and organisational culture.
· Lead on staff engagement approaches (e.g. surveys, feedback mechanisms, action planning), ensuring insight is captured and acted upon.
· Working with the SMT develop a programme of internal communications relating to people management, organisational culture and behaviours
Payroll and Benefits:
· Oversee monthly payroll, pension and benefits processes, ensuring accuracy, compliance, and timely delivery.
· Ensure appropriate controls, reconciliation processes, and data validation are in place, with day-to-day administration managed by the HR Administrator.
· Lead on benefits review and benchmarking to ensure Back Up remains competitive and aligned with organisational values.
Learning and Development:
· Support the SMT to identify training needs and implement professional development programmes for staff and trustees which are tailored to individual and Charity goals.
· Work closely with the People Development volunteer supporting team member coaching, awareness and self-development.
· Oversee the delivery and effectiveness of the induction and ongoing learning programmes
· Lead on the e-learning programme, ensuring content is relevant, impactful, and meets regulatory requirements
Performance Management:
· Oversee performance management processes, ensuring they are consistent, fair, and aligned with Back Up’s values and behaviours.
· Provide guidance and coaching to managers on performance management, including managing underperformance and supporting development.
· Line Management of HR, People and Culture administrator providing clear direction, development support and quality assurance across HR administration.
HR Systems, Data and Insight:
- Oversee HR systems to ensure they are fit for purpose, user-friendly, and effectively support organisational needs.
- Ensure data integrity and robust reporting processes are in place across all HR systems.
- Analyse HR metrics and provide insight and recommendations to SMT.
- Use data to inform workforce planning, organisational development, and continuous improvement initiatives.
Best Practice, Policy Development and Compliance:
· Review and update our staff handbook and HR policies and procedures using Back Up’s tone of voice and ensuring compliance with UK employment law and best practice.
· Ensure all staff are aware of and understand HR policies and procedures through effective communication and training.
· Identify and manage HR-related risks, escalating significant issues where appropriate.
· Support organisational audits by ensuring HR systems, records, and processes are compliant and well maintained.
· Stay informed about changes in employment legislation and recommend necessary adjustments to policies.
· Support us to be leaders in inclusive workplace practices delivery of the Disability Confident scheme.
OTHER DUTIES AND RESPONSIBILITIES:
· Collaborate with the SMT to align People and Culture operational practice with Charity goals.
· Oversee annual staff survey.
· Manage HR-related budgets, including training and development costs.
· Provide ad-hoc reports and analysis on HR metrics to inform decision-making.
· Support the ethical and responsible use of AI and other technologies across the charity to support our ability to deliver for people with spinal cord injury.
The above list is not exclusive or exhaustive, and the post holder will be required to undertake such duties as may reasonably be expected within the scope of this role.
PERSON SPECIFICATION:
Essential:
Experience
- CIPD qualification, equivalent experience may be considered.
- Proven experience in HR management, preferably within the charity or not-for-profit sector.
- Strong understanding of UK employment law and best practices.
- Excellent communication and interpersonal skills, with the ability to work effectively with all
- levels of the organisation.
- Ability to handle sensitive information with confidentiality and professionalism.
- Team lead or Line management experience.
Knowledge and Skills
· Strong problem-solving and conflict resolution skills.
· Ability to develop and deliver training programmes effectively.
· Knowledge of recruitment best practice and employee engagement strategies.
· Attention to detail.
Desirable:
· Understanding of issues faced by people affected by spinal cord injury (SCI).
· Experience of working in the charity or not-for-profit sector; and inspiring and motivating volunteers.
Please Note: We currently review application only through Charity Jobs ATS. Please apply through Charity jobs as we will not be accepting offline applications.
Closing date: Rolling recruitment
Closing date: Rolling recruitment
How to apply:
• Please Note: We currently review application only through Charity Jobs ATS. Please apply through Charity jobs as we will not be accepting offline applications.
• The Charity Jobs Link:
• Charity Jobs will ask you for a CV & Cover Letter (CVs alone will not be accepted).
• Please complete equal opportunities form on charity Jobs. This form will be kept separate from your application and not viewed by the recruiting manager. It is used to help us assess the diversity of our applicants to ensure our processes are fair to all. It is optional to fill in, but it will help us improve and maintain high standards.
We will acknowledge receipt of your application and then let you know if you are to
At Back Up, our vision is a world where everyone affected by spinal cord injury can reach their full potential.

The client requests no contact from agencies or media sales.
Prospectus is delighted to be supporting a regional organisation in the search for a new Philanthropy Manager.
This is an exciting time to be joining this organisation, who focus on strengthening local communities and improving lives across Kirklees. Since 2015, the Foundation has distributed over £8 million in funding to local charities, voluntary organisations and community groups, and currently manages an endowment valued at £3.6 million.
As the Philanthropy Manager, you will be responsible for building and managing a high-quality pipeline of prospective supporters, with a strong emphasis on major gift fundraising, high-value relationship development and legacy conversations, ensuring donors are supported to give in ways that deliver lasting impact.
To be successful as the Philanthropy Manager, you will be a confident and credible relationship builder, skilled in engaging and influencing a wide range of stakeholders. With a proactive and outcomes-focused approach, you will be comfortable working to clear income objectives within a relationship-led fundraising model.
At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome candidates from a diverse range of backgrounds. Please let us know if we can help you with the application process in any way. We are more than happy to make any reasonable adjustments to enable all interested candidates to apply. If you have any disability and would like assistance with completing an application, then please contact Rhiannon Mehta at Prospectus.
If you are interested in applying to this position, please submit your CV and a covering letter in the first instance. Should your experience be suitable, we will send you the full job description and will arrange for a call and/or meeting to brief you on the role. You'll then have all the information you need to formally apply. We are looking forward to connecting with you soon.
Victim Support is seeking a committed and detail-focused Deputy Team Leader to help coordinate and maintain excellent support for witnesses within busy Court environments in Staffordshire. You will play a vital role in supporting the Team Leader, volunteers, and wider service ensuring witnesses receive timely, compassionate, and effective support throughout their justice journey.
This role is full-time working 18.75 hours per week covering North Staffordshire Justice Centre & Stoke Crown Court.
Are you an organised, proactive individual with a passion for supporting victims and witnesses as they navigate the justice system? Do you enjoy working collaboratively, ensuring high-quality service delivery, and supporting others to perform at their best?
If you thrive in fast-paced environments, have strong communication and data-handling skills, and are motivated by service excellence, we'd love to hear from you.
What We Offer
At Victim Support, we are committed to supporting and developing our colleagues. Our competitive rewards and benefits package includes:
- Generous Annual Leave - 28 days plus Bank Holidays, with options to buy or sell leave
- Birthday Leave - an extra day off to celebrate your birthday
- Pension Plan - 5% employer contribution
- Enhanced Allowances - enhanced sick, maternity and paternity pay
- Exclusive Discounts - high street, holidays, gyms, entertainment, and more
- Financial Wellbeing Support - access to salary deducted finance and guidance
- Wellbeing Resources - employee assistance programme and wellbeing support
- EDI Networks - opportunities to engage in colleague groups promoting equity and inclusion
- Sustainable Travel Schemes - Cycle to Work and season ticket loans
- Career Development - comprehensive training and ongoing development opportunities
About the Role
As the Deputy Team Leader - Witness Service (Court-Based), you will support the delivery of a high quality, safe, and consistent service for all witnesses attending court.
You will:
- Support daily case allocations to ensure witnesses receive timely needs and risk assessments, support, and referrals.
- Conduct case management system audits, ensuring accuracy, compliance, and high-quality reporting.
- Collate and analyse performance data, contributing to KPI monitoring and quality assurance.
- Support rota planning to maintain appropriate resource coverage across the court cluster.
- Assist with volunteer accreditation, training, performance tracking, and continuous improvement.
- Input, update, and report on witness information, ensuring comprehensive assessments and referrals.
- Promote effective communication within the team, coordinating meetings and sharing learning.
- Build and maintain relationships with statutory, voluntary, and community partners.
- Deputise for the Team Leader when required, ensuring service standards and targets are met.
- Contribute to a trauma-informed, person-centred approach that prioritises dignity, safety, and inclusion.
This role requires strong attention to detail, confidence using digital systems, and the ability to manage competing demands while supporting a high-performing team.
You will have
- An understanding of the criminal justice system and the impact of crime on victims and witnesses.
- Experience working in challenging environments with a focus on customer experience and service excellence.
- Strong communication, negotiation, and advisory skills-both written and verbal.
- The ability to prioritise work with minimal supervision and manage conflicting demands.
- Experience processing, analysing, and reporting information from multiple sources.
- Competence in using IT systems including Microsoft Office and case management systems.
- A commitment to safeguarding, confidentiality, equality, diversity, and inclusion.
Additional Information
- The role may involve exposure to emotionally demanding situations and requires resilience.
- Travel across the Court cluster may be required.
- Occasional evening or weekend work may be necessary.
- An Enhanced DBS check will be required.
About the Witness Service
The Witness Service provides free, independent support to any witness giving evidence in criminal courts in England and Wales - both for the prosecution and the defence. Our trained staff and volunteers help people understand what to expect before, during and after a trial, and offer practical and emotional support every step of the way, so witnesses can give their best evidence. The Witness Service also supports bereaved family members, friends and family who are accompanying witnesses in court.
This is an exceptional opportunity to help us ensure a smooth transition and shape a high-quality, high-impact and trauma-informed service - so every witness feels informed, supported and more confident in court.
Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.
As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.
How to apply
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Overview:
Job Title: Compost Coordinator
Responsible to: Community Delivery & Development Lead
Hours of Work: 2 days or 10 hours a week
Location: Flexible working will be required across evenings and weekends Our Compost sites and main office; Hay Hall, Tyseley All Saints Church, Omnia Medical Practice
Contract Type: Fixed Term Contract
Salary: Circa £7,000
Compost Culture is a five-year project taking place in Birmingham, supported by the National Lottery’s Climate Action Fund (NLCAF) and led by Incredible Surplus, that seeks to change the narrative on compost and support behaviour change, following a two- year initial project. This project will involve practical compost and growing initiatives alongside creative media and storytelling to show the relevance and importance of compost in how society moves forward. The project will build a resilient, self-sustaining network of composting and growing activity across Birmingham. It will inspire and support individuals, community groups, organisations and businesses to try composting and embed it as part of their daily activity and press the local authority and other agencies to support hyper-local composting as a valuable element of food waste management.
Key Responsibilities:
- Develop a “Compost Village” approach across project sites by building strong relationships with households, community organisations, churches, local groups and schools.
- Facilitate community knowledge-sharing around composting, soil health, waste reduction, and the role composting plays in climate action and local sustainability.
- Support the development of local composting loops, encouraging communities to reuse organic materials effectively and reduce waste.
- Deliver a strong schools-focused programme, including educating pupils and school staff on composting, biodiversity, and environmental responsibility.
- Support the installation and ongoing use of Ridan composting systems within schools alongside other composting methods appropriate to each setting.
- Work collaboratively across project delivery, supporting wider engagement activities and site-based practical work.
Skills, Knowledge and Experience:
- A genuine passion for nature, sustainability, composting, and environmental education.
- Basic understanding of soil health, composting processes, growth cycles, and the organisms that support healthy ecosystems.
- Interest in biodiversity, wildlife, and “mini beasts” that contribute to healthy soil systems.
- Confident communicator with the ability to engage positively with schools, community groups, and volunteers.
- Good level of physical fitness, with the ability to undertake practical outdoor work while following safe lifting and manual handling guidelines.
- Ability to work independently and as part of a small delivery team.
Desirable:
- Experience working with schools, young people, or community engagement projects.
- Experience in composting, horticulture, environmental projects, or outdoor education.
- Knowledge of climate action, circular economy principles, or community sustainability initiatives.
Benefits:
We offer our team members a comprehensive staff benefits offering to include:
- 9 Day working week - every other Monday is Non-working!
- Annual Leave – 38 days! ( Pro Rata ) 25 days AL (increasing to 29 days with service) plus 5 wellbeing days and 8 bank holidays.
- Flexible working, home working and remote working options available
- Nest Pension – 8% employer contribution - 3% employee contribution.
- Heath Cash Plan – giving you discounts on everyday healthcare such as dental, optical, physio, prescriptions & more.
- Employee Assistance Programme (counselling and DRs on call 24hrs a day).
- Fantastic volunteering opportunities within The Active Wellbeing Society every month.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
About Chapter One
Chapter One is a small but growing charity, working to ensure that every child has 1:1 reading support at the time they need it most.
Our Early Literacy Intervention programme is based on a programme that works successfully in the USA and it provides daily, 1:1, 7 minute phonics sessions for children who are behind in phonics. Using a bespoke technology tool, a trained Early Reading Interventionist works individually with target children.
We also have our unique Online Reading Volunteer programme which currently supports about 3,500 children a year. It pairs struggling five to seven-year old (KS1) readers with reading support volunteers who come from over 150 local and national businesses. The volunteer pledge is very focused: readers commit 30 minutes a week to read with a child using a bespoke digital platform for an entire academic year. The results are transformative, boosting children's reading confidence and ability.
For more information about our programmes please visit our website and watch our videos.
About the role
Working for 5 hours per day, 5 days a week (term-time only) at The Willow Primary School in Haringey, this role will involve delivering a programme of 1:1 focussed sessions for selected Reception and Year 1 children. The ELI will be trained to use Chapter One’s specialised online tool designed to support learners who are at risk of falling behind with their phonics.
We are looking for a highly motivated, energetic individual who enjoys working with young children and who wants to make their mark in a fast-growing charity. We can offer training, a small friendly team and a chance to improve the lives of children facing disadvantage.
Key Responsibilities
-
Conduct an initial baseline assessment of selected target children in Reception and Year 1 to determine where further support is needed.
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Use Chapter One’s online tool to deliver differentiated, daily, 1:1, targeted, 7 minute phonics sessions to pupils using a systematic, synthetic approach.
-
Use a variety of additional activities to reinforce phonics skills.
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Support children to use their secure phonics knowledge to read decodable books.
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Develop pupils’ phonics fluency and confidence in preparation for the Year 1 Phonics Screening Check, where applicable.
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Document each session with a child, including the skills practised or mastered and a goal for the next session.
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Maintain and update daily pupil progress trackers, identifying phonics skills secured and areas requiring consolidation to inform future teaching.
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Challenge pupils to reach each new goal and celebrate pupil success.
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Work closely and on an ongoing basis with classroom teachers, reading support staff and the school team to understand progression of the schools phonics teaching.
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Work closely with classroom teachers to establish tailored plans for each child.
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Provide school leaders with data and information on pupil progress.
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Gather feedback from school on progress of the programme and any implementation challenges, aiming to help Chapter One to continuously improve programme delivery.
-
Collaborate with colleagues at Chapter One to further improve the ELI model, the online tool and programme delivery.
Qualifications Criteria
-
Maths and English GCSE at Grade 5 or above.
-
Right to work in the UK.
We are looking for applicants with the following essential qualities:
-
Experience of working in education or childcare.
-
Willingness to undergo further training in phonics pedagogy.
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Highly motivated, energetic individual with excellent interpersonal and organisational skills.
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Ability to adapt and embrace a changing environment.
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Excellent personal planning and a proven ability to work independently.
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Excellent interpersonal skills with the ability to build relationships at all levels inside and outside the organisation.
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Highly computer literate with hands-on experience of using MS Office and platforms and tools such as Google analytics, PowerPoint and more.
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An understanding of Child Safeguarding.
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A commitment to Chapter One’s mission and values.
Ideally, applicants will also have the following desirable qualities:
-
Experience in supporting young children with phonics in a classroom setting.
How to Apply
Please send your CV (maximum 2 A4 sides) and a covering letter via Charity Jobs. Your covering letter (maximum 1 side of A4) should:
1) Outline why you’re the right person for this role and how you meet the skills & experience detailed in the job description.
2) Tell us about how our organisational mission is in line with your values.
Applications that fail to meet these criteria will automatically be discounted. We understand that you may use AI to help craft your application, but do remember that we will be looking for individuals who write a letter that stands out. We want you to have every opportunity to shine and to show us your talents - please let us know if there is anything we can do to make sure the assessment process works for you.
Chapter One is an Equal Opportunity Employer. We value and celebrate diversity in backgrounds and experience and are deliberate about the kind of inclusive teams we are building. Literacy is a universal concern, and we need people from all backgrounds to maximise our innovation, creativity and impact. We especially welcome applications from persons who have experienced disadvantage and/or from those who are of Black, Asian and Minority Ethnic communities who are currently underrepresented in the organisation.
Chapter One is committed to safeguarding children and young people. All post holders are subject to a satisfactory enhanced Disclosure and Barring Service disclosure. Copies of our Safeguarding Policy and Safer Recruitment Policy are available on request.
N.B. Stage 1 interviews are planned for 11/06/2026 with successful applicants being invited to a second interview on 19/06/2026. These dates have been scheduled based on the recruiting team’s availability, however we will make every effort to accommodate alternative requests where possible.
At Chapter One, we want to create a world where all children have the literacy skills needed to thrive.
The client requests no contact from agencies or media sales.
Claudia Jones organisation (CJO) Is looking to appoint a highly skilled Executive Director with experience of working in the Voluntary/Community sector to support the development of the organisation. This is a key appointment funded for 1year.
CJO is one of the few small Black lead charities in London, enhancing the quality of life for African Caribbean Women and Families. Founded in 1982 at the request of Caribbean women, CJO delivers family-centred services for women with children 0-16yrs, Gender- based violence support, connections for older people, health and wellbeing activities, counselling and therapeutic interventions to inspire and empower African Caribbean heritage women and families.
Reporting to the board of directors/trustees, the Executive Director will oversee the strategic and operational efficiencies of our programmes and staff. This experienced leader will not only understand the working of the voluntary/community sector but also have experience in developing and implementing a successful fundraising plan. Experience of hiring and managing staff is essential and establishing relationships with local community groups is a plus. Most importantly, the Executive Director should be highly effective in a Leadership role that requires clear communication skills and decisiveness. It is important that the post holder embraces our community -based broader philosophy of investment in our community.
Note: Considering the nature of work and focus of the Claudia Jones Organisation, the organisation considers the candidate’s race and gender, to be an occupational requirement in accordance with Paragraph 1, Schedule 9, of the Equality Act 2010. Black and ‘Minority Ethnic’ Women only need apply (Schedule 9, Part 1, 158 and 159 Equality Act 2010). We are an Equal Opportunities employer
Objectives of this role
- Support the development and cultivation of an active and engaged Board of trustees, standing and advisory committees
- Work closely with the Board/Trustees and committees to assess and address issues affecting the organisation
- Identify, engage leverage and cultivate community resources, influence and connections to further the initiatives and mission of the organisation
- Oversee daily operations of the organisation, providing executive direction for programmes, strategies and efficiencies, compliance and quality assurance
- Identify and address staffing requirements for efficient operations, and maintain a strong work culture that attracts and retains people while driving the organisation’s mission
- Increase awareness of the organisation by being the main spoke person of the charity for external communication, both verbally and written
- Develop capital and operating budgets for assigned programmes, planning for short and long-term program needs
- Comply with all national and local regulations
Responsibilities
- Create business plans to achieve goals and objectives and presenting to the board/trustees for approval
- Meet annual fundraising goals in partnership with colleagues/staff team to obtain financial support from grant giving organisations, foundations, statutory organisations, cooperations and other funding sources
- Work with Staff and Board/trustees on other annual community initiatives, programmes and all external communications, including website, newsletters, promotional materials including the media
- Serve as the face of the organisation and participate in external events to increase visibility, credibility and market brand, and develop strategic partnership to further increase community awareness and expand programmes
- Build and lead an effective team that’s dedicated to fulfilling the organisation’s mission through highly successful programmes, community engagement and fundraising
- Manage staff members, volunteers and clients whose experience, cultures and languages reflect the community served by the organisation
Required Skills and Qualification
- Five or more years of experience in senior management preferably with a Charity
- Strong experience in public relations, marketing and fundraising
- Knowledge of leadership and management principles for voluntary/community sector
- Proven success working with a board of directors/trustees
- Innovative approach to business planning
- Dynamic and charismatic team player who enjoys being the public face of the organisation
Preferred Skills and qualifications
- Degree (or equivalent) in business, human resources or finance
- Experience in managing budgets
- Exceptional verbal, written and visual communication skills
- Experience in community engagement and volunteer development
- Experience in working in a cross functional and complex reporting environment
JOB SPECIFICATION
Essential
- At least 5 years relevant experience of managing a charitable organisation.
- Demonstrable senior leadership and strategic management
- Demonstrable passion for, or commitment to, the work of CJO
- Good understanding of the charity sector’s regulatory frameworks and legislation.
- Experience of building positive working relationships and managing teams/performance.
- Good judgement and able to act decisively
- Collaborative, open and able to constructively challenge and inspire
- In-depth knowledge of managing family support and VAWG/GBV services that includes children and young people
- Experience of working in and managing organisational change and development
- Experience of working with consultants and contractors
- Demonstrable experience of working in the sector and understanding of the challenges of the African Heritage women and family
- Demonstrable experience of successful fundraising from a range of sources including trust and foundations and maintaining relationships.
- Substantial experience of budget management and financial accountability at £150K and above.
- Experience of managing a varied and demanding workload
- A credible and inspiring communicator and negotiator
DESIRABLE
- Experience of gaining quality marks for services.
- Experience of using case management systems.
- A good understanding of GDPR.
APPLICATION GUIDANCE
- Following the points above will assist you to demonstrate your suitability for the role and assist the panel in ensuring an accurate assessment of your application.
- Respond to each person specification point in order when completing your supporting statement
- Provide practical examples of how you meet the criteria where possible. Examples can be from paid / voluntary roles / your life experience.
HOW TO APPLY
Candidates are asked to submit:
- a CV of no more than 2 sides of A4, font size 12
- a Supporting Statement of no more than 3 sides of A4, font size 12
- Our completed Equality & Diversity Form
Closing Date & Time: 29th May 2026
Interview Date: Interviews are expected to take place in person On 08th June, 2026
If you have not received a response to your application within 21 days of the closing date you can assume your application has not been successful on this occasion.
Should you be successful, two satisfactory References from previous employers are required and an Enhanced DBS check.
CJO is an Equal Opportunities Employer.
All candidates must have the right to live and work in the UK.
We will only be able to contact shortlisted candidates.
Claudia Jones Organisation was established in 1982. Primarily the organisation supports and empowers women and families of African Caribbean heritage
The client requests no contact from agencies or media sales.




