Administration Support Officer

Location: Remote
Salary: £13.74 per hours plus holiday pay £1.66
Contract: Temporary, 8-12 weeks (absence cover)
Hours: Full-time, Monday-Friday
DBS: Basic DBS Check required
Start Date: ASAP

We are delighted to be supporting a national children’s charity in the search for a temporary Administration Support Officer to join their Youth Impact team.

This is an excellent opportunity for an experienced administrator to support the delivery of services for children and young people across England. Working remotely, you will provide high-quality administrative support, maintain accurate records and databases, process referrals, and help ensure the smooth running of a busy service.

Key Responsibilities

• Support the processing of referrals and maintain accurate records within internal systems.
• Manage and update service trackers, databases, and Excel spreadsheets.
• Maintain confidential service user information in line with organisational policies and procedures.
• Support the monitoring and reporting of service activity through accurate data management.
• Order resources and materials as required by practitioners and managers.
• Coordinate administrative processes to support effective service delivery.
• Respond to enquiries professionally and efficiently.
• Provide general administrative support to managers and colleagues across the team.

Key Requirements

• Previous experience in an administrative role within a paid or voluntary capacity.
• Experience communicating confidently with members of the public and a range of stakeholders.
• Strong IT skills, including Microsoft Word, Excel, PowerPoint, and Outlook.
• Excellent organisational skills with the ability to prioritise and manage a varied workload.
• Strong attention to detail and accuracy when handling data and records.
• Excellent written and verbal communication skills.
• Effective planning and time-management skills.
• Ability to work independently in a fast-paced environment.

This role is expected to run for approximately 8-12 weeks and offers the opportunity to join a supportive team making a meaningful impact on the lives of children and young people.

CVs will be reviewed on a rolling basis, so if you’re interested, please apply as soon as possible with your CV in Word format.

At Prospectus, we believe recruitment should be human-led and we are committed to supporting you throughout your application journey. We welcome applicants from all backgrounds and do not discriminate based on age, gender, disability, race, religion, sexual orientation, marital status, or pregnancy/maternity. While AI may be used to support our administrative process, all applications are reviewed by people and all hiring decisions are made by experienced recruiters.