Jobs

Young Adult Carers Service Coordinator

Carers’ Hub works to improve carers’ lives in Lambeth through quality services and community engagement. We are an independent local charity, who work with carers aged five upwards. Whether financial, educational or otherwise, they seek to limit the challenges that carers face and achieve this by improving carer’s wellbeing, connecting carers to support and training opportunities, awareness raising and influencing local policy. We are now recruiting for a Young Adult Carers Service Coordinator to join our team.

As the Young Adult Carers Service Coordinator you will: 

• Deliver an engaging, accessible range of workshops, social activities and one to one support for our young adult carers, working to targets and ensuring timely and accurate reporting to funders.

• Support the wider young carers service by being a first point of contact for telephone and email enquiries. 

• Develop external relationships and communications in a way that promotes the welfare of carers in Lambeth and enhances the image of the organisation. 

• Work with the Carers' Hub team to support our wider organisational objectives and helping out with events, communications and other ad hoc work.

To be considered for this role you will have experience of working with vulnerable young people and managing complex cases as well as knowledge of safeguarding protocols including referring and escalation to Children’s Social Care. Candidates with a professional qualification in health and social care, youth or community work, and/or direct experience of delivering family focused interventions are encouraged to apply. 

Please note, this is a part-time role, 21-hours per week, ideally spread across 3 days. You will be based on site at their Brixton office, with the option of home working 1 day per week, as well as outreach/in the community. You will be required to undergo an Enhanced DBS for Adults and children. 

As the Young Adult Carers Service Coordinator you must be:

• Available to work 9am to 5pm between Monday and Friday (with occasional evening and weekend work)

• Willing to travel within Lambeth

• Willing to undergo a Disclosure and Barring Service check

What can we offer you?

• Professional development,  induction,  ongoing training and support

• Hybrid working

• Permanent contract

• Holiday pay and pension

• Travel reimbursed

Closing date: 9am Friday 21st June

Interviews: Thursday 27th June at 336 Brixton Road

JOB DESCRIPTION

Title of Post: Financial Assistant

Responsible to: Head of HR & Administration

Hours: 32 hours per week

MAIN PURPOSE OF THE JOB

The main responsibility of this role is to assist the Head of Resources in the efficient and smooth running of financial functional activities of the charity.

DUTIES AND RESPONSIBILITIES

1. Process and prepare financial and business forms for the purpose of checking account balances, facilitating purchases, etc.

2. Perform routine calculations to produce analyses and reports as requested by the Head of Resources and assisting in developing and maintaining all financial reporting within the charity.

3. Assisting in the preparation and maintenance of the charity’s annual income and expenditure budget.

4. Assisting in monthly bank reconciliations and other balance sheet accounts.

5. Dealing with finance related queries from staff, senior management, supporters, and suppliers.

6. Maintenance and reconciliation of direct debits, standing orders and other online donations.

7. Supporting the financial controller in the planning and preparation of statutory accounts and the annual audit.

8. Ensuring accurate gift aid records are maintained for supporters and conducting the annual gift aid claim.

9. Assisting in the maintenance of all accounting records on an ongoing basis to ensure:.

             a.   All income and expenditure are properly approved, banked and processed in a timely manner.

             b.   Monthly cash/cheque management and bank reconciliations are carried out and recorded.

10. Undertaking any other accounting duties that may be required and providing cover when other staff are absent.

PERSON SPECIFICATION

Required Elements

• Ability to collaborate and work effectively with Stella Maris staff, volunteers, and supporters.
• Accuracy, numeracy, organisation, and strong attention to detail.
• Excellent mathematical skills.
• Integrity, honesty, and customer-service skills.
• Solid communication skills, both written and verbal.
• Superior attention to detail.
• Computer skills such as experience in working with spreadsheets and accounting software. Confident in using IT software such as Microsoft office suite (Word, Excel) and CRM databases.
• Ability to work flexibly and to use own initiative to meet demands of job.
• Strong commitment to team working, and an ability to build strong, mutually beneficial relationships with colleagues across whole organisation.
• Commitment to high quality service, best practice, and best value in all aspects of the charity’s operation.

Desired Elements

•  Associate or bachelor’s degree in business, finance, accounting, or a related field.
• Knowledge of the wider UK charity sector.
• Experience of working with a CRM database is desirable.
• Knowledge of the wider UK/international maritime sector.
• Knowledge of the Catholic church.
• Experience of working in a UK charity sector.
• Understanding of the Vision, Mission, and Values of Stella Maris.

About the role 

As Crisis’ Senior Media Officer, you will play a key role in delivering stand-out media campaigns that inspire the public and politicians to join our fight to end homelessness by raising awareness of our influencing campaigns and fundraising events. You will help to build Crisis’ profile by bringing to life our work, demonstrating how we end people’s homelessness for good through education, training and support with housing, employment, and health.

Your role will be creative and varied. You’ll work with our frontline staff to identify people facing homelessness who want to share their story and empower them to do so. You’ll help create hard-hitting news stories that engage our audiences and raise awareness of some of Crisis’ biggest organisational campaigns including our annual Christmas appeal. You will also help make the most of reactive opportunities that come through to our press office and help build relationships with key journalists.

About you 

Due to an promotion in the team there is an opportunity to join our News and Media team for up to 10-month on a fixed term contract. This time period will cover the general election and Crisis’ flagship Christmas appeal, it will be an exciting role at a busy time.

The Senior Media Officer will lead the team’s work on major legislation before the election, including the Criminal Justice Bill. They will support campaign work around the election, lead on media outreach around Crisis’ retail operations and manage the crucial media day for Crisis at Christmas.

We are looking for someone who is on top of the news and can build relationships with journalists across the media spectrum. The Senior Media Officer will design and implement media strategies that help guide the public narrative around homelessness and ultimately help create significant policy and social change.

The Senior Media Officer will line manage a Media Officer, overseeing their work and personal development. The Senior Media Officer will also play a full part in a busy reactive press office, setting up national level interviews and liaising with senior producers.

To be successful in this role you will have: 

• Experience of working within a busy press office environment/ PR agency or as a journalist   

• Proven experience of leading on high-profile audience focused media strategies or pitching stories which secure coverage across news, consumer, online and regional media. 

• Proven experience of managing and maintaining good relationships with internal and external stakeholders including journalists at all levels.   

• Excellent writing skills with the ability to draft copy for a range of audiences, including political, consumer, tabloid, trade and everything in between. 

• Excellent news sense, with a strong working knowledge of the UK media and ability to develop relationships with key media contacts.   

• Experience of working with case studies, identifying, and preparing them for speaking to the media and empowering people to share their experiences.

• Dedication to Crisis’s purpose and values including equality and social inclusion.  

We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds. 

Working at Crisis 

As a member of the team, you will have access to a wide range of employee benefits including: 

• Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy 

• Pension scheme with an employer contribution of 8.5% 

• 28 days’ annual leave

• Enhanced maternity, paternity, shared parental, and adoption pay 

• Flexible working around the core hours 10am-4pm 

• And more! (Full list of benefits available on website) 

Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience and career. 

When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.

How to apply 

If this sound likes the opportunity for you, please click on the 'Apply for Job' button below. 

Closing date: Monday 27 May 2024 (at 23:59) 

Interviews will be held on Monday 3 June 2024

Summary

• Strive for Excellence
• Show Compassion
• Respect others
• Collaborate
• Act with Integrity

• Managing and prioritising communications, whether by phone, e-mail, letter or in person, enabling the sub-team to achieve their objectives while ensuring timely responses.
• Taking responsibility for dealing with and resolving enquiries.
• Receiving and greeting visitors.
• Arranging meetings, circulating agendas and other papers and taking minutes at meetings.
• Proactively supporting team members with research as required.
• Organising events and being present on site to liaise with events, hospitality and security staff to ensure their smooth running.

• Supporting the work of the Adviser for Theology and of the Faith and Order Commission.
• Carrying out research and preparing material as requested by the Adviser for Theology.
• Contributing to researching, drafting and editing material.
• Overseeing and coordinating all planning and preparation for meetings of the Faith and Order Commission and associated groups.
• Liaising closely with colleagues and communicating directly with members of those bodies as appropriate.
• Drafting reports and other documents needed for these meetings in cooperation with the Adviser for Theology, preparing agendas, distributing papers, taking minutes and ensuring follow-up.
• Liaising and working with Church House Publishing and other publishers regarding the publication of FAOC material
• Collaborating with the CofE digital team for the production of theology-related resources as appropriate.
• Arranging physical meetings and travel as required.
• Monitoring the work of other bodies, such as the Council for Christian Unity, to help identify areas of overlap and ensure ongoing collaboration, as well as with the Digital Team (relevant web pages on the Church of England site, social media and distribution of electronic and printed documents).
• Taking lead where appropriate and assisting with general administrative tasks within the team as required and helping to provide cover for colleagues when needed.
• Undertaking such other work as may reasonably be required.

• Excellent knowledge of Microsoft Office including MS Word, Outlook and and Excel.
• Ability to draft and prepare accurate correspondence, briefs, minutes and other material as required.
• A lively interest in theological questions.
• Alignment with the values and ethos of the Church of England.

• Experience of project administration
• Excellent communication skills, both verbal and written
• Excellent administration and organisational skills
• Data gathering and research skills
• Highly organised and methodical, with the ability to cope with complex priorities
• Strong collaborative teamwork skills and the ability to easily move between teams.
• Discreet and diplomatic
• A strong sense of responsibility that the work issued is of a consistently high standard, with fast response times
• Good judgement in understanding and dealing with urgent and complex matters across a wide range of issues and often on an international basis
• A self-starter, able to use initiative and good judgement
• Ability to work calmly under pressure and adapt to varying demands
• Ability to create and implement new processes and systems to improve efficiency.

• Education to a good standard, sufficient to command confidence among colleagues and stakeholders.

• We welcome applications from people with disabilities and can offer flexibility to accommodate many specific needs. However, the job involves close liaison with other staff and key stakeholders so regular attendance at the office base in London will be required for meetings etc which cannot be held online.

• An understanding of the Church of England's structures
• Experience of working with organisations in the voluntary sector
• Experience of organising events, including international residential events.
• Evidence of theological knowledge.

• A salary of £19,459 (FTE £38,918) per annum plus age-related pension contributions between 8-15% of salary. We will also match any pension contributions you make up to an additional 3% of salary.
• 25 days annual leave FTE (increasing to 30 days within 5 years) plus three additional days (pro-rata)
• Flexible working hours and location, with an expectation of just 1-2 days per week in our office in Westminster
• Structured induction programme and access to a range of development opportunities including apprenticeships
• Access to Occupational Health, and an Employee Assistance Programme
• Opportunity to the Civil Service Sports & Social Club, and get involved in a range of staff networks, groups and societies

Location: Bristol with some Remote working

Salary: (Grade 5) £42,750 per annum

Length of contract: Permanent

Hours per week: 37

Closing date: 27th May 2024

Interviews: 14th June 2024

Who are Women’s Aid?

Women’s Aid is the national charity working to end domestic abuse against women and children. We are a federation of over 170 organisations which provide just under 300 local lifesaving services to women and children across England. For almost 50 years we have campaigned on behalf of our members and survivors to shape policy and practice, and to raise awareness of domestic abuse. 

Purpose of the post  

The post holder will oversee the day-to-day development and operational management of Women’s Aid Direct Services and be responsible for leading on service planning, delivery, impact monitoring, quality assurance and evaluation. You will be responsible for managing senior support workers and indirectly, support workers, bank staff and volunteers.

Key duties and responsibilities of the Manager of Direct Services:

• Assist the Head of Services in developing, implementing, and reporting on a strategic and operational plan for the direct services.
• Ensure the development and implementation of effective policies and procedures for all direct services.
• Assist with the development and maintenance of an equality framework and ensure the provision of direct services against agreed standards.
• Ensure the management, supervision, appraisal, and development of senior staff in the department, and other staff as required to ensure delivery of high-quality services in accordance with best practise.
• Assist with the recruitment and training of all direct services staff and volunteers.
• Ensure effective cover of Direct Services, co-ordinating the rota and shift patterns, contributing to on call shift cover 
• Responsible for safeguarding management and oversight/decision making in the need for emergency intervention.
• Ensure compliance with relevant legislative requirements including safeguarding, GDPR, working time directives and relevant others 
• Work closely with managers and practitioners to ensure the consistent delivery of a high quality, functioning and efficient service.
• Identifying areas to actively promote equality, diversity, and inclusion throughout direct services 
• Work closely with the Head of Service and the Senior Support Workers to identify and respond to opportunities for income generation and participate in Business Development and Fund Raising as a subject expert.
• Liase with internal teams and external agencies to communicate the impact of direct services and potential actions to increase awareness of services.

What we are looking for in our Manager of Direct Services:

• Experience of direct work with survivors and their children who have experience of domestic violence or other forms of abuse.
• Demonstrable understanding of safeguarding issues and the management of risk.
• Experience of managing staff /volunteers including recruitment, training, supervision, and performance management. 
• Knowledge of safeguarding issues relating to working with domestic abuse survivors and children.
• Good working knowledge of GDPR (General Data Protection Regulation).
• Knowledge of the rights and options available to women and their children living with and fleeing domestic violence, including knowledge of relevant legislation. 
• A good understanding of the impact of domestic violence or other forms of violence on women and children.
• Knowledge of refuge provision and the range of services available for survivors and children affected by abuse provided across England and Wales. 
• Ability to lead and motivate a team to deliver high quality services.
• Education to a level that ensures a competent standard of literacy, numeracy, and analysis of complex information

Benefits of joining us as our Manager of Direct Services include:

• Generous Annual Leave: 25 days + 2 Company Holidays + 8 UK Bank Holidays, with an extra 1 day per year after 1 year of service, up to a maximum of 5 additional days.  
• Valuable Pension Benefits: a generous 7% employer contribution.
• Flexible Working: remote working, a generous TOIL scheme, and family-friendly policies
• Wellness and Support: including a cycle to work scheme, free optician check-ups, annual flu vaccines, access to a 24-hour employee assistance counselling helpline, a ‘Headspace’ app for mindfulness, and ‘Reflective Practice’ sessions.
• Making a genuine difference, in a rewarding role where your work will directly result in helping Women’s Aid to be able to provide lifesaving services for women and children across England.

How to apply?

• Please submit your CV and a Cover Letter. Your Cover Letter should be no more than 2 pages long and should include a summary of your reasons for applying for the position. You should also include details of how your skills, behaviours and experience meet those necessary for the role, as listed in the Job Description and Person Specification. 
• Please ensure that you also complete the EDI form and send all completed paperwork to the recruitment email address (Please clearly mark your name and the role title in the subject line of your email).   

NB:

• Women only need apply under schedule 9 (Part 1) of the Equality Act 2010
• If you have been shortlisted for interview, you will be informed by email. Regrettably, we are normally unable to acknowledge unsuccessful applicants. 
• We reserve the right to close a recruitment campaign earlier than the advertised closing date if a high volume of responses are received. 
• All posts, including remote posts, must be based in the UK.
• Women’s Aid is committed to quality, equality, and valuing diversity. Applications are particularly welcome from Black and minoritised women. 
• We are a Disability Confident employer. 
• Please read our Single Sex Statement here: Women's Aid: Single sex services statement - Women’s Aid 

FareShare Go

Customer Support Executive

Reporting to: Customer Manager

Location: Sheffield

Contract: Permanent

Hours: Full time, 35 hours a week

Salary: £22,495-£23,170

We welcome applications from all backgrounds. We are a Disability Confident Employer that welcome disabled applicants and provide reasonable adjustments.

About FareShare

As the UK’s national network of charitable food redistributors. We believe that no good food should go to waste. We redistribute surplus food to charities that turn it into meals. We are doers. We are a community. We change lives

We have an excellent opportunity to join FareShare and if you feel that you would like to make a difference this may be the role for you.

About FareShare Go

FareShare and the Irish social enterprise FoodCloud have been working together since 2016 in a partnership designed to help UK retailers address the issue of edible surplus food they may have within their stores. This innovative partnership, known as FareShare Go, brings together a technology platform and FareShare’s knowledge of the UK charity food redistribution market. Using technological solutions, we connect charities with edible surplus foods from several major retail and restaurant partners across the country.
FareShare’s Strategy and Vision

Our Purpose: We are doers. We are a community. We change lives.

Vision: We have the vision of a UK where “No good food goes to waste”.

Mission: To use surplus, fit for consumption, food to feed those who are vulnerable in the UK by supporting front line charitable organisations that tackle the cause and not just the symptoms of food poverty.

Our Values:

Passion – for our cause and the challenge that lies ahead

Ambition – to go the extra mile and drive the change that must happen

Respect – for ourselves, each other, our volunteers, our partners and our beneficiaries

Collaboration – it is only by working with others that we can be stronger

Focus – on providing the best service possible so that we deliver and achieve the most for our clients/customers.

The role

The Customer Support Executive role is responsible for assisting both internal and external stakeholders through out every action taken. This role is required to have in depth knowledge of all FareShare Go, and FareShare Uk’s policies and procedures, our various systems and platforms, excellent communication and analytical skills and a can-do attitude. The Customer Support Executive is the face of FareShare to our partner organisations, answering inbound queries to identify not only the issue but the root cause of the problem, and are responsible for seeing this through until the underlying cause has either been resolved or escalated to a stakeholder to investigate. This role goes beyond looking at these issues on a case-by-case basis, being responsible for highlighting trends across the issues that come across the support teams' desk to identify overarching themes and suggesting improvements to address these. Relationship management underpins every action carried out throughout the day, be it customer, stakeholder, or colleague facing to ensure that we are providing the best possible service we can. This can take many forms, from complaint handling with our customers when there is a retailer issue, expectation management when there is a customer misunderstanding, conflict resolution between our customers and/or retailers, to ensuring that all our records are detailed, up to date and inclusive of all information needed for our colleagues to carry out their role. This team sets the standard for customer support for FareShare, acting as brand ambassadors whilst advocating for our charities and retailers alike to ensure that we achieve our mission of ensuring that suitable food reaches our communities by supporting our community partners who tackle the causes behind the symptoms of food poverty in the United Kingdom. 

Main areas of responsibility

Resolving support issues

• Working with our charities to maintain seamless high quality support, including solving issues as they arise, and escalating to appropriate stakeholders.

Charity compliance

• Managing all charity compliance workstreams for one of four FSGo Regions through effective reporting, analysis, communication and intervention with charities to achieve agreed KPIs

 Effective use of CRM

• Understanding and using a Customer Relationship Management system to support all charities, by maintaining up to date records on all charities and scheduled donations. 

 Supporting regional teams

• Working closely with our regional field teams to transition charities from initial to ongoing support, supporting their engagement and retention work with collecting charities.

 Stakeholder support

• Working with the data support team to identify support trends, by analysing performance, gauging satisfaction and proactively escalating key issues.
• Working closely with our retailer partners and tech supplier to resolve issues and action requests.

Charity Recruitment and lead Generation

• Make charity eligibility assessments and understand their need and capacity for surplus food, in order to maximise the volume of food donated.
• Assisting with rollouts to new retailers, proof-of-concept and trial initiatives.

Person specification

Essential Criteria

• Excellent communication skills
• Excellent analytical skills
• Be an empathetic team player
• Be able to efficiently manage your own time
• Have strong relationship building skills
• Be organised, with a proven track record of achieving quality results
• Be able to manage and control data and information
• Have a proven ability to create links across teams to share best practices
• Be flexible about your working arrangements as the role may involve travel to other areas of the UK

Desirable Criteria

• Knowledgeable with CRM platforms, especially Salesforce
• Experience using PowerBi reporting
• Independent and innovative, creative thinkers
• Have a strong career history doing similar roles in any sector.
• Understanding of the ‘not for profit’ sector.
• Previous experience of working with food waste in an academic or professional setting is advantageous.

Benefits

• Hybrid / Flexible working, with regular UK travel
• 28 days’ annual leave + 8 bank holidays
• Employers pension contribution
• Employee Assistance Program
• Interest free bicycle purchase loan scheme
• Season ticket loan

A new and exciting opportunity has arisen for a Service Manager to join our Supported Living services based in Borehamwood. The position is permanent and full time (37.5 hours per week)

Would you like to finish work each day knowing that you have made a difference?It's not just a job, it's a life experience. Join us and help us change lives!Mencap delivers high quality personalised support to people with a learning disability and their families.

We are looking to recruit a passionate, committed and enthusiastic Service Manager. You will be accountable for people management and development within the staff team. This is a key role in guaranteeing the quality of our service delivery. You will be self-motivated and have a passion for positive change and the confidence to make difficult decisions under pressure. Having strong interpersonal skills will be essential for this role with the ability to build effective relationships with staff and the people we support. You will lead a team to provide a customer-focussed, high quality service to people with a learning disability and their families.
 

Key Responsibilities:

• Ensure that the service is fully compliant
• Practice Management and leadership
• Observing staff to ensure high standards are continuously met
• Ensure all Health & Safety regulations are met
• Liaising with the families and other stakeholders of the people we support
• Ensuring the continuous development of the team.
• You must be competent in using IT.

As well as a nationally recognised training programme within the charity sector we also provide excellent career development opportunities, attractive pension scheme, competitive holiday allowance, childcare vouchers, discounts of different high street retailers and much more 

The role can be challenging at times, so it is essential to have a positive mind-set with a desire to improve the lives of those with a learning disability.  You will need to be quick thinking and have a positive can-do attitude.

*All roles are subject to an enhanced DBS check and suitable references.

Benefits

As well as knowing that what we do is making a positive difference to people’s lives, you will receive fair pay and have access to a wide range of rewards and benefits as one of our employees.

• 32 days holiday (including bank holidays) increasing to 35 days with long service plus the ability to buy up to another 10 days via our HolidayPlus scheme
• Service related sick pay when 6 month probation is completed
• Eligibility to join Mencap Pension Plan where Mencap matches contributions up to 5% on a salary sacrifice basis meaning NI savings. If you don’t join the Plan you start, you will be auto-enrolled after three months with us.
• Membership of Mencap Pension Plan to include up to 3 times salary death in service live cover AND Income Protection of 50% salary to be triggered at 26 weeks of long term sickness
• Loans for debt consolidation, bikes, computers and phones when you have been with us for 6 months
• Interest free season ticket loans
• Discounts and cashback from 3% to 30% at high street shops including major super markets, cinemas, gyms, leisure/theme parks, holidays and much more via Mencap Extras.
• Opportunity to purchase a health cash plan to claim towards dental, glasses, therapy etc.
• Free access to round the clock employee assistance program for advice and support
• Quarterly award scheme and recognition at every 5 years through our YouRock program
• Access to award winning training and development

*T&C's apply based on contract

About Mencap

Join us at Mencap and be part of a team that believes in equality, diversity, and inclusion. Together, we can create a brighter future for individuals with learning disabilities and empower them to break down any barriers they may face.

Mencap vision is for the UK to be the best place in the world for people with learning disabilities.

If you're ready to embark on a rewarding career that truly makes a difference, apply now!

Prospectus is delighted to be working in partnership with Ripple Effect to recruit an Individual Giving Manager. This position can be based primarily remote with occasional travel to the Ripple Effect office throughout the year.

Ripple Effect is a dynamic and passionate international development charity on a mission to create a powerful and lasting impact. Their vision is to see a rural Africa that is confident, thriving, and sustainable, with a growing economy and higher living standards for all. Ripple Effect have honed their focus on three critical areas: Farm Systems, Gender and Social Inclusion, and Enterprise Development. Through these pillars, they're dedicated to combating poverty and nurturing a vibrant, thriving African landscape that will flourish for generations to come.

As the Individual Giving Manager, you will be responsible for delivering the organisations cash programme and implementing the mid-value strategy. This is a great opportunity to take more strategic responsibility in developing the cash appeal strategy including, content, creative, data, digital, cross-team integration and analysis. Working collaboratively with others in the Fundraising and Engagement Team particularly, the Head of Supporter Engagement, and the Supporter Care Manager, you will ensure the supporter is at the heart of all campaigns and stewardship.

To be successful as the Individual Giving Manager, you will have proven experience of direct marketing and ideally within a fundraising environment. This person will need to understand how to use data segmentation and analysis to make informed decisions on individual giving strategy. Leading projects, this person will need to be able to work autonomously and collaboratively to bring teams together.

At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status or pregnancy/maternity. If you have any disability and require reasonable adjustment/s to any part of the process then please contact Jessica Stoddart at Prospectus.

If you feel you meet some of the criteria but not all, we really hope you'll enquire and learn more. Prospectus can advise and support on each part of the role and hopefully your application, so we look forward to hearing from you. To apply please submit your CV in the first instance. Should your experience be suitable, we will arrange for a meeting to brief you on the role. You'll then have all the information you need to formally apply. 

As our Growing Minds Family Coordinator, you will help promote and deliver the work of the Growing Minds project – a collaborative, place-based project to support children’s development, from birth to five. In this role you will work directly with families, in our project area – Littlemore, in Oxford. This may include contacting families to engage them with our offer of support, assessing families support needs, providing in home support, and supporting families to attend local groups and other activities. 

This is the perfect opportunity to make a meaningful difference for local families.  Our ideal candidate will:

· Have experience working in a family support role

· Have safeguarding experience

· Have a strong understanding of the needs of families with young children

· Have knowledge or experience of supporting children’s early learning and development

· Have experience of being or working with volunteers

· Have experience of running groups for children and parents

· Be able to work collaboratively and build strong networks within the local Littlemore community and with other agencies and funders

· Be able to put people at ease and embody the Home-Start ethos of no judgement and #RealLifeParenting.

Hours of work: 25 hours per week

Salary: £28,282 (FTE), pro-rata for part-time hours

We believe that diversity in the workplace enables us to create a relevant, innovative and effective organisation. We are an equal opportunity employer and welcome applications from candidates with diverse life experience. We are committed to recruitment that is fair and free from bias.

Home-Start Oxford is a Disability Confident Employer. Please get in touch if you require this information in an alternative format, or to discuss an alternative form of application or other forms of reasonable adjustment.

We are committed to equality of opportunity and to safeguarding and promoting the welfare of children and adults. We expect all employees to share this commitment, and we ensure it is reflected in our recruitment and selection practices.

Scope is a disability equality charity in England and Wales. Together we are Disability Gamechangers. We work to a society where all disabled people enjoy equality and fairness. We campaign tirelessly for everyday equality for disabled people.

As the Insight and Analysis Lead, you will play a crucial role in harnessing data to inform and enhance the impact of our programs and initiatives. You will be responsible for leading and growing the insights team, managing stakeholders, extracting and analysing data using SQL and other tools, and creating meaningful visualizations using tools such as PowerBI or Tableau. Your insights will drive strategic decisions and help us better understand and serve our community.

Fixed term 12 months, 35 hours a week

Location: Here East or another Scope office with flexibility to work from the office and from home. 

The role 

As Insight and Analysis Lead, you will:

• Collaborate with internal and external stakeholders to gather data requirements, understand their needs, and communicate data-driven insights effectively.
• Utilize SQL and other tools to extract, transform, and analyse complex datasets, identifying trends, patterns, and opportunities for improvement.
• Create interactive and visually appealing dashboards and reports using PowerBI, Tableau, or similar tools to present data insights to various stakeholders.
• Generate regular and ad-hoc reports that provide actionable insights to support decision-making at all levels of the organisation.
• Ensure data accuracy, consistency, and reliability by implementing data quality checks and validation processes.
• Translate data findings into actionable recommendations, helping shape the charity's strategy and initiatives to better serve individuals with disabilities.
• Collaborate with cross-functional teams to integrate data insights into program planning and execution.
• Undertake any other delegated duties or tasks within the responsibility of the post.
• Ensure equality, diversity and inclusion and the voices of those with disability are considered in all aspects of the post
• Ensure compliance with charity policies and all relevant legislation.
• Demonstrate behaviours in line with the charity values and maintain the reputation and standing of the charity

For more information about the role’s responsibilities, and the skills and experience required please use the apply button to go to the full job description on the Scope website. 

About you

You will:

• Be a competent, efficient user of Microsoft Dynamics 365 technology – especially for managing and manipulating data.
• Have experience of reporting suites such as Power BI and a knowledge and expertise using SQL and Azure.
• You will be able to show proficiency in using R and/or Python for data exploration and analysis, showcasing your ability to work with diverse datasets and apply statistical techniques.
• Shown experience in building and leading an insights team and function which will produce reporting to inform decision-making
• Knowledge of relationship database functionality and data architecture as well as strong Data Protection Act/GDPR/PECR.
• Have strong marketing data/segmentation selection experience
• Have the ability to communicate technical concepts and issues to non-technical stakeholders in a clear and simple manner.
• Be able to find solutions to complex data problems.
• Have strong Excel skills.
• Have experience in recruiting, managing and developing colleagues to live our values and work within Scope’s HR and operational policies and procedures.

We ask you to show an appreciation of Scope’s values and our ambition of everyday equality for disabled people. 

Please make sure you explain in your application, with examples, how you can meet these important skills.

Our values - pioneering, courageous, connected, open, fair

By living our values and trusting each other, we empower our colleagues to make decisions. By giving our colleagues freedom and space to spark creativity for innovation, we can push boundaries, change mindsets and be empowered to change the game with grit and determination and a sense of urgency.

Disabled candidates

We are a disability equality charity. We encourage applications from disabled people and people with impairments, conditions, and access needs. We want to create a workforce that is a true reflection of the communities we serve.

Scope will interview all disabled candidates who meet the essential criteria for the post. This is part of our commitment as a Disability Confident Leader. Just let us know in your application that you are applying under the Offer an Interview Scheme. This was previously known as the Guaranteed Interview Scheme.

Some applicants might need adjustments during the application process. If you require adjustments through your journey with us you can find out more about interview adjustments on the Scope website.

Equality, diversity and inclusion

At the heart of everything we do at Scope is Equality, Diversity, and Inclusion.

We want everyone to feel like they belong. We value each person as an individual. We will treat everyone with dignity and respect and we want to recognise all parts of a person's identity.

We are a disability equality charity. So, we will build a culture that is accessible and inclusive first. We will aim for the same high standards in all our work. We will listen, learn and keep improving.

You can find out more about our approach to Equality, Diversity and Inclusion on the Scope website.

Scope benefits

We believe hard work deserves reward and recognition. We offer a wide range of benefits including:

• 27 days holiday plus Bank Holidays
• Flexible, hybrid and remote working options
• Pay progression at 6 months and 2 years
• Company pension 
• Excellent training and career development 
• Strong colleague networks across disability, race and LGBTQ+
• Discounted gym membership, cycle to work scheme and much more.

If you want to become a Disability Gamechanger, we'd love to hear from you.

Click the apply button to create an account and complete your application form. 

Location: Head Office - Sully, Home Based

Salary: Up to £45,886 per annum (depending on experience)

Weekly hours: 37.5 hours per week

Closing Date: 09/06/2024

We have a great opportunity for a Head of Retail to join Tŷ Hafan.

About Tŷ Hafan 

Tŷ Hafan is one of the UK’s leading paediatric palliative care charities and offers care, respite and dedicated support to children and young people with life-shortening conditions across Wales. Support is provided to children and their families at our hospice in Sully, in community settings, and in the family home. As a charity we greatly value the input, contribution and commitment of our many volunteers and supporters, without whose support we would not be able to provide the services that we do. Our families describe us as ‘a lifeline’ as we enable them to create precious memories with their children during their short lives, as well as end of life and beyond. 

At Tŷ Hafan our care team is dedicated to upholding our vision, purpose, and values, all of which are at the core of all that we do.

Our Vision: A Wales where every child with a life-shortening condition lives a fulfilling life, supported with the compassion and specialist care they and their family need.

Our Purpose: No family should have to face the unimaginable loss of their child alone. With children and families at the heart of all we do, we provide free care and support in our hospice and in the community, offering a lifeline throughout the child’s short life, at end of life, through bereavement and beyond.​

Our Values: At Tŷ Hafan we make a difference by living our values: Demonstrating Compassion, Providing Excellent Service, Working Together and Taking Ownership. 

About the role

We are seeking an experienced and talented Head of Retail to lead the development and implementation of our new retail strategy and to lead and inspire the retail team. Our retail operation is a crucial part of our income generation strategy, contributing directly to the funding of our crucial services, but also supporting the delivery of the organisation’s strategy.

This is a very exciting time to join the team at Tŷ Hafan, as we have just launched our Big Ambition to support every family whose child’s life will be short.

In order to deliver our Vision of a Wales where no family faces the unimaginable loss of their child alone, we need to raise significantly more money. This role is crucial in helping us to do just that.

You will have the opportunity to lead the retail team to ensure our existing portfolio of 17 shops contributes effectively to the organisation’s strategy and will also take the lead on identifying and implementing opportunities to grow the contribution made by retail. This will include opening new shops and testing and evaluating new income growth opportunities. You’ll also have the opportunity to ensure that our shops play an effective role in inspiring people in Wales to support Tŷ Hafan in a variety of ways, and in ensuring that families are able to access our support when they need it.

The role has two work bases - one from head office in Sully, and the other is Home-Based. There is a a minimum requirement to attend our Head Office once a week, and the post holder will also be required to attend shops when required (being flexible to meet the needs of the Charity). The post-holder will also be required to work flexibly (including Saturdays as and when required), and undertake 1 in 3 weekends on-call cover.

If you have significant experience of working in a retail role, preferably with some experience of charity retail, and would be excited to lead a team to deliver ambitious growth to ensure no family faces their child’s short life alone, we would love to hear from you.

The benefits of working for Tŷ Hafan include: 

• Holiday entitlement of 30 days (rising to 32 days with service) plus Bank Holidays (pro-rata to part-time hours)
• A Group Personal Pension Scheme with an employer contribution of 5%
• Life assurance (death in service benefit)
• Wellbeing support - employee assistance program, which provides a range of free services including counselling, financial and legal support.
• Unlimited access to a 24/7 online GP as well as a range of other health experts
• Healthcare Cash Plan – claim back the cost for appointments and treatment such as dental, optical or physio
• Cycle to work, technology, mobile phone and will writing schemes
• Discounted gym membership and shopping discounts (including 25% of all purchases from any Ty Hafan Retail shop)
• When onsite at Head Office there is free, secured parking.

Scope is a disability equality charity in England and Wales. Together we are Disability Gamechangers. We work to a society where all disabled people enjoy equality and fairness. We campaign tirelessly for everyday equality for disabled people.

We are looking for two Community Energy Engagement Advisers to join our Retail and Cadent teams to deliver energy support sessions in local communities using the Scope retail stores in the North or South regions. 

Fixed term 2 years, 35 hours a week

We are recruiting for 2 positions, one in the North Region and one in the South Region.

Location: Base to be confirmed, working within the North or South region with some working from home.

The role 

As Community Energy Engagement Adviser, you will be empowering individuals and families through workshops and one-to-one support. You will train retail staff and volunteers to engage with individuals and families, with a particular emphasis on energy advice and support.

The service will help customers through their unfair extra costs and additional vulnerability to fuel poverty. 

The successful candidate must pass an Enhanced DBS check

You will:

• Plan and deliver training for retail staff and volunteers on energy support.
• Work with local organisations to reach those needing energy advice.
• Create and share information on energy saving, bill management, and renewable energy benefits.
• Track and evaluate the effectiveness of community sessions and individual interventions, and adjust strategies as needed.
• Keep updated on energy sector changes, legislation, grants, and best practices.
• Ensure operations meet community needs and organisational goals.
• Follow organisational policies and industry regulations.
  Explore new technologies and partnerships to improve service delivery.

For more information about the role’s responsibilities, and the skills and experience required please use the apply button to go to the job description on the Scope website. 

About you

It is desirable that you have a good knowledge of Energy and Utilities advice.

To be successful in this role, you will:

• Have excellent communication skills both verbal and written to be able to support communities and individuals who would benefit most from energy advice and support. 
• Be able to plan and deliver engaging and informative energy support workshops within local communities, tailoring content to meet the diverse needs of attendees. 
• Have the ability to show empathy and being able to respond positively to change while being able to deal effectively with conflicting priorities will allow to succeed within this role. 
• Good working knowledge of IT including Microsoft Office Products and are confident user of digital technology demonstrating a positive approach to the adoption of innovative products and tools.
• Be able to track and evaluate the impact of your community sessions and one-to-one interventions, adjusting strategies to improve outreach and support effectiveness. 
• Bring drive and enthusiasm to your role and can demonstrate that you care passionately about improving the lives of disabled people and their families. 

We ask you to show an appreciation of Scope’s values and our ambition of everyday equality for disabled people. 

Please make sure you explain in your application, with examples, how you can meet these important skills.

Our values - pioneering, courageous, connected, open, fair

By living our values and trusting each other, we empower our colleagues to make decisions. By giving our colleagues freedom and space to spark creativity for innovation, we can push boundaries, change mindsets and be empowered to change the game with grit and determination and a sense of urgency.

Disabled candidates

We are a disability equality charity. We encourage applications from disabled people and people with impairments, conditions, and access needs. We want to create a workforce that is a true reflection of the communities we serve.

Scope will interview all disabled candidates who meet the essential criteria for the post. This is part of our commitment as a Disability Confident Leader. Just let us know in your application that you are applying under the Offer an Interview Scheme. This was previously known as the Guaranteed Interview Scheme.

Some applicants might need adjustments during the application process. If you require adjustments through your journey with us you can find out more about interview adjustments on the Scope website.

Equality, diversity and inclusion

At the heart of everything we do at Scope is Equality, Diversity, and Inclusion.

We want everyone to feel like they belong. We value each person as an individual. We will treat everyone with dignity and respect and we want to recognise all parts of a person's identity.

We are a disability equality charity. So, we will build a culture that is accessible and inclusive first. We will aim for the same high standards in all our work. We will listen, learn and keep improving.

You can find out more about our approach to Equality, Diversity and Inclusion on the Scope website.

Scope benefits

We believe hard work deserves reward and recognition. We offer a wide range of benefits including:

• 27 days holiday plus Bank Holidays
• Flexible, hybrid and remote working options
• Pay progression at 6 months and 2 years
• Company pension 
• Excellent training and career development 
• Strong colleague networks across disability, race and LGBTQ+
• Discounted gym membership, cycle to work scheme and much more.

If you want to become a Disability Gamechanger, we'd love to hear from you.

Click the apply button to create an account and complete your application form. 

Scope is a disability equality charity in England and Wales. Together we are Disability Gamechangers. We work to a society where all disabled people enjoy equality and fairness. We campaign tirelessly for an equal future for disabled people.

Joining a great team, you will be the main point of contact for visitors and carry out day-to-day tasks in the office.

Permanent, Part time 21 hours a week

Location: Here East Press Centre, 14 East Bay Lane, London, E15 2GW.

The role 

As Junior Associate and Office Coordinator with Scope, you will:

• Welcome guests and answer calls.
• Help to keep the office tidy.
• Set up meeting rooms, check IT and accessibility requirements.
• Respond to queries in the Office Support mailbox.
• Book car park spaces and produce new ID passes.
• Sort and frank post.
• Book couriers.
• Order offices supplies.
• Chase and process invoices.
• Assist with any office issues and help to save costs.

For more information about the role’s responsibilities, and the skills and experience required please use the apply button to go to the full job description on the Scope website. 

About you

We are looking for someone with a friendly manner, who is keen to get involved and develop in the role.

You will:

• Have excellent communication skills.
• Be positive and flexible, with a can-do attitude.
• Be professional and well presented.
• Be able to multi-task and show attention to detail.
• Have used Microsoft Office, Outlook and Teams.
• Have customer service experience or have worked in a busy office environment.

Please make sure you explain in your application, with examples, how you can meet these important skills.

We ask you to show an appreciation of Scope’s values and our ambition of everyday equality for disabled people. 

Our values - pioneering, courageous, connected, open, fair

By living our values and trusting each other, we empower our colleagues to make decisions. By giving our colleagues freedom and space to spark creativity for innovation, we can push boundaries, change mindsets and be empowered to change the game with grit and determination and a sense of urgency.

Disabled candidates

We are a disability equality charity. We encourage applications from disabled people and people with impairments, conditions, and access needs. We want to create a workforce that is a true reflection of the communities we serve.

Scope will interview all disabled candidates who meet the essential criteria for the post. This is part of our commitment as a Disability Confident Leader. Just let us know in your application that you are applying under the Offer an Interview Scheme. This was previously known as the Guaranteed Interview Scheme.

Some applicants might need adjustments during the application process. If you require adjustments through your journey with us you can find out more about interview adjustments on the Scope website.

Equality, diversity and inclusion

At the heart of everything we do at Scope is Equality, Diversity, and Inclusion.

We want everyone to feel like they belong. We value each person as an individual. We will treat everyone with dignity and respect and we want to recognise all parts of a person's identity.

We are a disability equality charity. So, we will build a culture that is accessible and inclusive first. We will aim for the same high standards in all our work. We will listen, learn and keep improving.

You can find out more about our approach to Equality, Diversity and Inclusion on the Scope website.

Scope benefits

We believe hard work deserves reward and recognition. We offer a wide range of benefits including:

• 27 days holiday plus Bank Holidays
• Flexible, hybrid and remote working options
• Pay progression at 6 months and 2 years
• Company pension 
• Excellent training and career development 
• Strong colleague networks across disability, race and LGBTQ+
• Discounted gym membership, cycle to work scheme and much more.

If you want to become a Disability Gamechanger, we'd love to hear from you.

Click the apply button to create an account and complete your application form. 

We are thrilled to be working with a wonderful environmental charity who are looking for a Prospect Researcher and Due Diligence Manager to join their passionate team. This prestigious organisation is dedicated protecting and restoring our planet.

As Prospect Research and Due Diligence Manager, you will play a crucial role in delivering high-quality research and insight to identify new business opportunities and develop pipelines. Supporting fundraising, strategic partnerships and events, you will complete due diligence screenings and support the decision-making process. You will be responsible for developing and monitoring GDPR and managing information systems to ensure accuracy and consistency across the organisation.

With a flexible hybrid work pattern with Fridays off, this role offers an opportunity for professional growth while working within an inspiring organisation.

To be an excellent Prospect Research and Due Diligence Manager, you will need:

• Proven experience in prospect research (high-value partnerships)
• Experience in delivering research profiles and projects
• Ability to work in a fast-paced environment, with changing demands
• Excellent communication and written skills

Salary: £40,000 - £45,000
Contract: Permanent Full time
Location: Hybrid - London

Closing date: Ongoing

If you would like to have an informal discussion, please call Chloe on 02030 062787 or email your interest along with your CV to [email protected].

Ashby Jenkins Recruitment is a specialist charity recruitment agency, we use our extensive sector knowledge and experience to match candidates to the most suitable roles. We take a relationship-led approach to recruitment, working ethically, and supporting people to find their perfect role within the not-for-profit sector.

We are passionate about improving equality across the sector, you can read more about our commitment to diversity here.

If enough applications are received the charity reserves the right to end the application period sooner.