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Join our growing team in a varied role supporting reporting, onboarding, quality assurance and service development, helping us deliver an exceptional experience tothe UK's leading charities.
The Opportunity
At Social AF, we’re proud to be one of the UK’s leading social media moderation agencies for the third sector. Working with some of the biggest household names, we support regional, national and international charities to create safe, vibrant, and engaging online communities that protect their brand reputations and empower their supporters.
From community management to supporter experience, we’ve helped our charity partners raise over £40 million. As our reputation and client base continue to grow, we’re seeking a Social Media Operations Officer to support the day-to-day delivery and ongoing development of our Social Media Moderation service.
Role overview
This role will play a vital part in ensuring our charity partners receive a high-quality, insight-led service while providing additional support to our team of moderators and Team Leaders.
The successful candidate will work closely with the Social Media Moderation Manager and wider leadership team to support operational delivery, reporting, onboarding, quality assurance, and administrative processes across our portfolio of charity accounts.
The role would suit an organised, proactive individual with strong attention to detail, excellent written communication skills, and a genuine passion for supporting charities and online communities.
Key Responsibilities
Reporting and insights
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Produce weekly, fortnightly, monthly, and campaign reports for charity partners.
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Collect and analyse moderation data across accounts, including response rates, hidden content, escalations and key themes.
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Gather standout comments, community feedback and examples of positive engagement for inclusion within reports.
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Support the development of benchmarking documents and trend analysis across accounts.
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Prepare meeting notes and action logs following account meetings.
Moderator support
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Assist with onboarding new moderators, including arranging inductions and sharing key documentation.
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Support the creation and maintenance of moderator handbooks and guidance documents.
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Identify recurring learning themes and help coordinate quality assurance and development activity.
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Work alongside Team Leaders to ensure they - and moderators - have the information and resources needed to deliver excellent moderation.
Account administration
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Support the onboarding of new charity partners, including helping to create and maintain moderation packs.
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Keep account guidance documents, FAQs, escalation processes, and key contact information up to date.
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Assist with meeting preparation, minute-taking and action tracking.
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Ownership of rota administration and maintain awareness of moderator availability.
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Coordinate internal documentation and process improvements.
Service development
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Contribute ideas to improve the efficiency and effectiveness of the Social Media Moderation service.
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Support the creation of internal resources, templates and standard operating procedures.
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Assist with projects aimed at enhancing moderator wellbeing, training, and development.
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Shadow account management activities with opportunities for future progression within the agency.
Progression opportunities
The role offers opportunities to develop skills in account management, client relationships, moderation strategy, reporting, training and service development, with the potential to take ownership of selected charity accounts in the future. As a growing agency, new opportunities and responsibilities naturally emerge, offering scope for progression for those who are proactive, demonstrate initiative and consistently deliver excellent work.
Please note that to be considered for this role, you must have at least 18 months' experience working directly for a charity/non profit, within the social media/communications team.
To apply, please use the "Apply Now" function on this advert. You will be asked to submit your CV, along with answers to the following questions:
- Do you have at least 18 months’ experience working directly for a charity/non profit, within the social media or communications team
- Please tell us which social media moderation tools and platforms you've worked on
- We'd love to know why you'd like this role, and why you'd be the best person for it
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Who we are
Chefs in Schools is a young, ambitious charity that’s rapidly growing. Our mission is to improve kids’ health, through improving school food & food literacy. We support and train schools and their kitchen teams to serve the best, freshest and tastiest food possible, all with the aim to improve health and wellbeing where needed most.
Through school kitchens, we work to reset a broken food system that damages children’s health and sets them up to fail.
We’re backed by some of the biggest names in food and have ambitious targets. Join us and help us feed the future well.
About you and the role
This role will see you creating engaging content and running our social media feeds. This is a highly autonomous role requiring creativity, problem solving and analytical skills.
You’ll thrive in a fast-paced, varied working environment and be full of creative ideas. You’ll be as happy filming and editing reels, as you are contributing ideas for campaigns . You’ll be confident writing reactive posts for LinkedIn and you’ll have an eye for making designs as beautiful as the food we serve in schools.
You’ll be good with people - able to work with high profile patrons, to reassure any nervous first time interviewees and capable of a cool head in busy kitchens or at events. You’ll juggle multiple projects and know how to unearth stories that bring our mission to life. A collaborative approach will be at the heart of your approach as you help position Chefs in Schools as an innovative changemaker in education and child health.
What else do you need to know?
The responsibilities, skills and experience listed below are intended to give you an idea of what we need for this role. If you don’t meet every requirement but feel you would be able to work with us to deliver the majority of them, we urge you to apply.
We are dedicated to building a diverse and inclusive workplace. We encourage applicants from all backgrounds, especially those from underrepresented communities.
We want to get to know you at the interview and understand we can do this best if you’re at ease. We’re an inclusive employer and work hard to create a welcoming working environment for everyone. If you need adjustments to the interview process please let us know.
As we work with children & young people, an offer of employment will be subject to satisfactory references and DBS clearance, in line with our safeguarding policy.
Key responsibilities:
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Create exciting, constantly evolving content, including videos, photos, graphics and copy that drives specific actions and conversions that support our cause
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Planning, filming and editing of reels to our house style - including recipe videos, kitchen tips, patron visits to school kitchens and shoulder to shoulder interview style films.
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Plan, pitch and deliver social media campaigns end-to-end, from concept through to launch and beyond — including production coordination, communications planning and stakeholder management
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Support the growth of our patron and ambassador work, proactively identifying opportunities and ensuring prominent placement on a variety of owned and external platforms
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Champion diversity, equality and inclusion in all social media content
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Develop and implement social media content planning aligned to organisational priorities
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Lead regular creative brainstorms to build a bank of content ideas and champion creative innovation
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Lead our conversations on social channels, proactively sharing sector news with organisational commentary to position us as a thought leader in key online debates. You’ll also build and maintain strategic relationships with relevant networks, schools, chefs, partners and influencers
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Keep across trends and industry best practice to ensure our feeds stay fresh and relevant. Make data-driven decisions about where we invest our time
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Oversee photography and video shoots when we use external agencies
Essential skills & experience:
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At least two years of demonstrable experience creating content and managing social media feeds
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Proven ability to plan and deliver content end-to-end with minimal oversight
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Strong creative skills - video, editing, sound edits, design, writing and interviewing
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Strategic thinker who links social media activity to organisational goals
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Excellent attention to detail and commitment to quality standards
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Confident working autonomously and making independent judgements
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Experience using analytics
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Solutions-focused approach in line with our values
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Strong interpersonal skills and ability to build relationships with diverse stakeholders
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A proven commitment to diversity, equality and inclusion
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Belief in our mission to improve children’s health through better food and food education in schools
Desirable skills & experience:
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Knowledge of child health, nutrition or education
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Understanding of brand application
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Experience using social media scheduling and management tools
Benefits
You would be joining a friendly, supportive team who work hard but believe in a healthy work/life balance. We were voted one of CODE Hospitality’s happiest places to work in 2024. We seek a diverse range of perspectives, skills, experience and knowledge. Joining a small, collaborative team means you’ll be able to contribute to and draw on various projects and strategic insights.
We offer 33 days of holiday per year including bank holidays, 3 additional office closure days over the Christmas period as well as wellbeing days over the summer school holidays. We also have a Cycle to Work scheme, hybrid working, enhanced parental leave, and free access to the CODE app for discounted restaurants & hospitality venues. We are committed to developing our team and will support you with relevant training opportunities including £250 towards elective training and development of your choice.
We also offer Bupa Dental Insurance, Income Protection Insurance, as well as access to the Aviva Smart Health Platform which offers health benefits including free rapid access online GP appointments, free counselling and wellbeing support.
Application process
In line with our commitment to ensuring a fair and unbiased recruitment process, we invite candidates to answer a series of questions related to their day-to-day job.
We recommend that you develop your answers offline and copy them in when you’re ready to ensure you don’t lose your work if interrupted.
Your answers will go through our sifting process: all answers will be anonymised, randomised and then reviewed by a panel of reviewers. A long list of candidates will then additionally have their CVs reviewed. Shortlisted candidates will be invited to a 30-minute online interview. Successful candidates will be invited to attend a second, in-person interview at our office in Brixton, London.
Expected duration of this application process: 4 weeks
Role closes midnight Sunday 26th July
First interviews will be held online w/c 3rd August
Second interviews in person at our Brixton office w/c 10th August
Candidates will be asked to complete a practical task & presentation as part of the second interview.
We’re on a mission to transform kids’ health through food – plate by plate, class by class, school by school.



The client requests no contact from agencies or media sales.
Help shape public narratives, amplify the voices and expertise of impacted communities, and support campaigns that drive systemic change in the criminal legal system.
We're looking for a Media, Communications and Campaigns Lead to join UNJUST and lead our media, internal and external communications, and campaigns activity. Working closely with the Executive Director and Research and Policy Lead, you'll develop and deliver strategic communications that support our organisational goals, increase visibility and strengthen our advocacy and campaign efforts.
This is a varied role where you'll manage media enquiries, develop relationships with journalists, create content across our digital platforms, support public campaigns and ensure our research, engagement and policy work is communicated effectively. You'll also help amplify the voices of lived experience through ethical, accessible storytelling and prepare key messaging and briefing materials for media and political engagement.
We're looking for someone with experience in media and communications, excellent written and verbal communication skills, confidence working with journalists, and a strong understanding of the role strategic communications plays in advocacy. You'll be organised, collaborative and committed to UNJUST's values, anti-racism and ethical storytelling.
UNJUST is committed to tackling systemic racism and discriminatory processes, policy and practices within the UK's criminal legal system. We work at the intersection of lived experience, research, law, advocacy and community power to expose the root causes of injustice, reimagine equitable systems and bring about transformative outcomes. Our work centres the voices of those most impacted and is guided by our values of realism, empathy, visionary thinking, activism, collaboration and trust.
Please send a CV and cover letter explaining how you meet the essential and desirable criteria of the person specification by Wednesday, 5th August, 6.00PM
Challenging discrimination within the Policing and the Criminal Legal System
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Do you want to help shape public debate, influence policy and communicate the value of homecare to Parliament and the wider public?
We are looking for a driven, curious, and politically aware External Affairs and Policy Specialist to help us communicate our policy work externally and strengthen the voice of homecare providers. You will turn policy insight, member experience and evidence into clear, persuasive communications for Parliament, the media, stakeholders and members
As a small, influential membership body, we offer breadth, visibility and responsibility. This role will suit someone who enjoys working hands-on in a small team, where priorities can move quickly and individual contribution is highly visible. We invest in our people, encourage professional development and give you real responsibility and exposure from day one. Your work will help shape national conversations and support a sector that matters.
What you will do
Parliamentary engagement
· Support day to day parliamentary monitoring and identify opportunities to influence debates, questions and policy development
· Draft high-quality briefings, parliamentary questions, and stakeholder communications
- Build and maintain relationships with MPs, Peers, and parliamentary staff
· Support delivery of our parliamentary engagement activity, including events and party conferences
Member communication
· Draft clear, timely and engaging communications for members, including briefings, updates and campaigns
· Work directly with members, including through focus groups, to capture insight, case studies and evidence
· Ensure member voice sits at the centre of our external messaging
· Translate complex policy and political developments into clear, practical and accessible information for members and external audiences
Wider external affairs
·Monitor media coverage and support proactive and reactive media activity
· Contribute to social media and wider communications output
· Support campaigns, publications, events and stakeholder engagement
· Support team coordination, reporting and continuous improvement
About you
You are bright, motivated and organised, with a strong interest in politics, policy and communications. You enjoy writing, relationship-building and working at pace. You can understand complex issues, ask good questions and turn evidence into clear, compelling messages for different audiences.
You will bring:
·Strong written and verbal communication skills, with an ability to translate complex policy issues for different audiences
·Experience in public affairs, policy communications, media, communications or campaigning, or a closely related field
·An understanding of UK parliamentary processes, political engagement and the wider policy environment
· Confidence gathering insight from stakeholders, members or service users, including through meetings, interviews or focus groups
·Confidence using social media to inform, engage and influence
·Strong planning skills and the ability to manage multiple priorities
·An interest in social care, health or public services, or a desire to build expertise in this area
Please note that we are shortlisting applications as they come in before the closing day, so early applications are encouraged. As part of shortlisting, we may arrange a short initial conversation with candidates to discuss the role, salary expectations, availablity and fit.
Contract type
12-month fixed term, full-time (with probation period)
*we will consider applicants looking for a 4 day per week role.
Location
Remote, UK based
Salary
£52,000 per annum, pro rata
Benefits
·25 days annual leave per annum, pro rata plus UK public and bank holidays (pro rata)
·Additional time off (Office closure) for a week in December and August
·10% employer pension contribution
·Other standard Foxglove benefits
Reports to
Co-executive director
Application deadline
Monday 17 August at 0900
About us
Foxglove is a non-profit that exists to make the use of technology fair for all. When Big Tech companies abuse their power, their workers or the planet – and when governments use technology to oppress, exclude or discriminate – we litigate and campaign to fix it.
Big Tech companies have become so large – gobbling up a huge slice of the global marketplace and an unprecedented treasure hoard of user data – that they’re now more powerful than many states. The harmful effects of this concentration of power are everywhere – threats to our democracy, to our privacy, decimated workers’ rights and platforms rife with disinformation and hate. Big Tech and AI data centres are rapidly expanding, resulting in huge strain on energy and water supplies. Worldwide governments are ploughing ahead with the use of algorithms and mass data systems to cut costs and increase efficiency often resulting in digital tools that entrench unfairness and leave the most vulnerable in society in crisis. All these problems are only getting worse with generative AI.
Foxglove works to bring the rule of law to the tech and AI giants who have upended our public square, workplaces, and social lives. We have a strong track record. We’ve launched landmark cases seeking structural changes to big tech’s harmful business models, supported 180+ Facebook content moderators fired for trying to form a union to sue Facebook and their outsourcing company, Sama – winning world-first judgements. We're urging competition regulators worldwide to stop Google’s theft of independent news. We’ve filed the UK’s first legal challenge to a data centre permission decision, forced disclosure of secret contracts between tech giants and the NHS, stopped a racist Home Office visa streaming algorithm, helped make grading fair for UK A-level students and challenged the Department of Work and Pension’s use of an algorithm unfairly flagging disabled people for benefit fraud investigations.
We are a small but growing team of lawyers, communications experts, and campaigners. Our work is global, and we work in partnership with lawyers, civil society, unions, and people impacted by Big Tech.
The role
Foxglove is seeking a Digital Campaigner to deliver our digital campaigning, our digital communications, our social media and our website. This role would sit within our advocacy and communications team, which works towards stronger accountability for Big Tech, and an end to states’ misuse of algorithms and AI.
We want people in power to put an end to tech abuses that negatively impact our lives. But we’re up against an army of Big Tech lobbyists, working to shield their industry – and its vast profits – from any form of restraint. That’s why we need to ensure that the public, and our representatives in government and politics, are armed with the facts and knowledge they need to stand up to Big Tech billionaires.
We’re looking for someone with significant experience in digital campaigning. The Digital Campaigner will not only identify these areas but act to implement the strategy they help devise – taking a hands-on and energetic approach.
As part of a small and flexible team, you will also be expected to contribute to our wider areas of work as needed, across communications, advocacy and supporter campaigns.
Job Description
Digital campaigns
- Develop and lead digital campaign strategies that support Foxglove’s litigation and advocacy work, translating our cases and work into compelling public-facing campaigns.
- Design and deliver end-to-end digital campaign activations – including email campaigns, petitions, actions, donation drives and supporter journeys – using Foxglove’s CRM and campaign tools.
- Identify campaign moments and news hooks and move quickly to mobilise supporters and generate public pressure at critical points in Foxglove’s cases.
- Monitor and report on campaign performance, using data and analytics to learn and improve tactics over time.
- Work closely with Foxglove’s legal and advocacy teams to ensure digital campaigns are timely, accurate, and strategically aligned.
- Contribute to the development of Foxglove’s overall digital strategy, bringing expertise in best practice in digital campaigning.
Supporter engagement
- Grow and steward Foxglove’s supporter base, reaching new audiences and fostering relationships with existing supporters.
- Support Foxglove in the development and delivery of our supporter growth strategy.
- Develop and deliver supporter communications – including coordinating a supporter communications grid, drafting and delivering regular email updates, newsletters, and action alerts – that inform and drive engagement.
- Segment and manage supporter lists to ensure the right messages reach the right audiences at the right time, maximising open rates, click-throughs, and conversion.
- Create pathways for supporters to deepen their involvement with Foxglove’s work, from signing a petition to becoming a supporter or donor.
- Work with colleagues to identify stories and voices from within Foxglove’s community that can strengthen campaigns and broaden public reach.
Social media
- Manage and grow Foxglove’s presence across relevant social media platforms (including LinkedIn, BlueSky, and others as appropriate), maintaining a consistent and distinctive voice.
- Plan and publish engaging content that explains Foxglove’s work, amplifies campaign moments, and drives traffic to key actions and resources.
- Develop and manage a social media content calendar, working across the team to ensure posts are timely, accurate, and tied to broader campaign goals.
- Track and analyse social media performance, using insights to iterate and improve content strategy.
Website management
- Take day-to-day responsibility for Foxglove’s website, ensuring it is kept up to date, well-organised, and optimised for search and user experience.
- Publish and edit content across the site, including case pages, blog posts, press releases, and campaign landing pages, working with colleagues to ensure accuracy and clarity.
- Identify and lead improvements to site structure, navigation, and functionality.
- Use privacy respecting analytics tools to monitor site performance, identify trends, and make evidence-based recommendations for improvement.
- Ensure campaign and action pages are functioning correctly and converting effectively and manage any technical issues in a timely way.
- Maintain and improve the website’s accessibility, ensuring it meets recognised standards and is usable for as wide an audience as possible.
Content creation:
- Create clear, engaging digital content across multiple formats — including written copy, graphics, and short-form video — tailored to different platforms and audiences.
Person specification
Essential
- At least five years' experience in digital campaigning, public mobilisation, or a related field
- Ability to create clear, engaging digital content across multiple formats — including written copy, graphics, and short-form video — tailored to different platforms and audiences
- Proven track record of designing and delivering digital campaigns that have driven measurable public engagement or policy impact
- Strong experience managing email campaigns and CRM/supporter database tools (e.g. Action Network, MailChimp, Salesforce, or similar)
- Experience managing organisational social media accounts, with a strong instinct for voice, tone, and timing
- Confident writing skills — able to translate complex legal, technical, or policy issues into clear, compelling content for a public audience
- Experience managing and publishing content on a CMS-based website (e.g. WordPress)
- Ability to use analytics tools to assess performance and adjust strategy accordingly
- Strong project management skills — able to juggle competing priorities and deliver to deadlines in a fast-moving environment
- A genuine commitment to Foxglove's work
- UK based with the right to work in the UK
Desirable
- Experience working in a civil society organisation, NGO, trade union or political campaign
- Basic working knowledge of HTML/CSS or website development
- Experience supporting or working alongside legal teams or in litigation-linked campaigns
- Experience using design tools such as Canva or Adobe Creative Suite to produce campaign assets
- Experience commissioning or directing creative work from designers, videographers, or illustrators
How to apply
Please make your application via the Applied link provided answering the application questions and uploading your CV. We will not review applications sent via a job board or to our email. Applications will be reviewed on a rolling basis with first round interviews likely to take place in September for selected candidates.
All applications are reviewed by a Foxglove member of staff. We do not use automated systems to select which candidates proceed through the recruitment process. The only way in which we will use generative AI is as a comparison, to assess whether applications may have been AI generated. We do not otherwise use AI to process applications, and would request that candidates do not use generative AI to draft theirs.
Foxglove is growing and we are striving to build a team that is inclusive. We will create a diverse and adaptable environment where we support people to do their best work. We believe an effective and creative team is made up of people from different walks of life. You can read more about how we work and what we offer our staff on our website.
If you require any reasonable adjustments to complete this process, or have any questions, please get in touch with by contacting us on the email listed on our website.
If you would like to know more about how we process your data as part of the recruitment process you can read our recruitment data use policyon our website.
Foxglove is an independent non-profit organisation that fights to make tech fair.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Social Media Officer at Freedom for Animals
Salary: £5,245.50 per annum
Contract: Part-time (7.5 hours per week), Temporary (12-month contract with the possibility of extension)
Location: Remote, with travel across the UK as required
Closing date: 31st July 2026 (We may appoint before the closing date, so early applications are encouraged)
Job Description
Freedom for Animals is one of the UK's longest-running animal rights organisations. Since 1957, we have been working to end the exploitation of animals through undercover investigations, research, campaigns, political lobbying, education and grassroots activism. Our vision is simple: Freedom for all animals.
We are now seeking an experienced Social Media Officer to help grow our online community, inspire action and strengthen Freedom for Animals' digital presence.
This is an exciting opportunity to play an important role in sharing powerful stories, promoting campaigns and engaging supporters across our social media channels. Working closely with our Co-Directors, Campaigns and Fundraising teams, and Graphic Designer, you will help communicate our work across our key campaign areas, including zoos, aquariums, mobile zoos, circuses, bird of prey centres and the exotic pet trade.
The successful candidate will join a small, dedicated and ambitious team where every member has the opportunity to make a real impact. You will plan and schedule engaging social media content, write compelling copy, help deliver coordinated campaign and fundraising activity, monitor performance and identify opportunities to increase engagement and reach.
We're looking for someone who understands how to use social media to inform, inspire and mobilise audiences. You'll be confident planning content, writing engaging copy, identifying trends and opportunities, and ensuring our social media channels reflect Freedom for Animals' voice, values and mission.
You will have experience managing social media accounts, excellent copywriting and communication skills, and the ability to work independently while collaborating effectively with colleagues. A strong understanding of social media platforms, analytics and audience engagement is essential, together with a genuine commitment to animal rights.
This is an excellent opportunity for an experienced social media professional looking to use their skills to create meaningful change for animals. Your work will help expose cruelty, inspire action, grow our movement and support campaigns that challenge the exploitation of animals across the UK.
To apply, please submit your CV together with a covering letter explaining how your skills, knowledge and experience meet the requirements of the role and person specification.
Freedom for Animals is committed to being an equal opportunities employer and to creating a diverse, equitable and inclusive workplace. We welcome applications from people of all backgrounds and communities.
The successful candidate will be expected to share Freedom for Animals' vision, values and commitment to ending the exploitation of animals.
Freedom for Animals is one of the UK's longest-running animal rights organisations, dedicated to ending the exploitation of animals for entertainment.
Help us achieve our vision that fewer people die by suicide.
We’re looking for a Social Media Manager to join the team for 12 months, covering maternity leave. This is an exciting opportunity to shape the social media presence for Samaritans.
You’ll lead a dynamic team in delivering impactful social media strategies across multiple channels. As part of the External Engagement team, you'll play a crucial role in shaping our online presence and driving connections with our audiences.
If you’re an experienced Social Media Manager, who is passionate about meaningful online engagement, then we’d love to hear from you.
Contract terms:
- £42,000 - £45,000 per annum, plus benefits
- £1,500 per year additional ‘on call’ allowance
- 12-month fixed term contract
- 35 hours per week (full-time)
- We are passionate about flexible working, talk to us about your preferences
- Hybrid, linked to our Ewell (Surrey) office
- We value meeting in person and working collaboratively. We work in person around 2 days or more per month
- 28 days annual leave, plus bank holidays
What you'll be doing:
- Provide empathetic leadership and mentorship to our social media team, fostering a culture of excellence and growth.
- Collaborate closely with stakeholders across various departments to ensure our social media approach is informed by evidence and tailored to our audience's needs.
- Lead strategic planning and editorial decision-making to maintain the integrity of Samaritans' messaging across social platforms.
- Champion social media literacy across the organisation, providing training and support to empower colleagues at all levels.
- Take ownership of Samaritans' social media reputation, managing crisis situations and mitigating reputational risks.
- Maintain positive relationships with external agencies to deliver social media moderation.
What you’ll bring:
- Experience of line managing a team with compassion and empowering them to deliver their best work. Ideally experience of supporting staff who may often be dealing with sensitive and triggering issues.
- Great stakeholder management skills and a proven ability to inspire, influence, and collaborate effectively at all levels of an organisation.
- Good prioritisation skills to enable you to manage a range of competing projects.
- Understanding of how to develop a channel specific social media content and engagement strategy that meets organisational strategic objectives.
- Specialist knowledge of latest trends in social media tactics, strategies and platforms.
- Track record in driving successful and strategic social media content, campaigns and community management.
- Social media crisis management experience and proven ability to lead and advise senior leaders on approach for social media.
- In-depth knowledge of safeguarding vulnerable people via social media.
- Experience of delivering EDI commitment within social media context.
- Experience working in the charity sector or not for profit sector.
For full details, please see the Job Description and Person Specification
Why Samaritans?
At Samaritans, you’ll join a values-led organisation with a powerful mission. You’ll be part of a collaborative and supportive team where your voice matters, your expertise makes a difference, and your work helps save lives.
We offer flexible hybrid working, great benefits, and the chance to make a tangible difference in suicide prevention across the UK and Ireland. To find out more about Samaritans, please read our recruitment brochure.
We are committed to building a diverse and inclusive organisation that reflects the people we support and who support us. We welcome applications from people of all backgrounds and walks of life. We are committed to creating an inclusive culture where everyone feels seen, heard and supported, at all levels of the organisation.
Apply now
If this sounds like the opportunity for you, we’d love for you to apply. You will be asked to upload your CV and a cover letter outlining your motivations for applying and your relevant experience. If you require adjustments at any stage of the recruitment process, please let us know.
Applications close: 09:00am on Monday 27th July 2026
Interviews: w/c 3rd August
At Samaritans, human connection is at the heart of everything we do.
We do not use AI at any stage during the selection process. Your application will always be carefully reviewed by the recruiting manager or a member of the Talent Attraction Team.
We kindly ask that you avoid using AI tools to generate your application or interview answers. We want to hear your own ideas, insights, and writing style so your unique strengths can shine through. We recognise that some candidates may use assistive technology or tools to help with accessibility, structure or grammar.
We prevent suicide through the power of human connection. Connecting people in crisis with trained volunteers who will always listen.



The client requests no contact from agencies or media sales.
Social Media Manager
Salary: £37,456 per annum
Hours: Full Time
Contract: Permanent
Location: King's Cross, London, Hybrid
Who are we?
Art Fund is the national fundraising charity for art. With over 142,000 members, we are leading the way in pioneering support for an inclusive and welcoming museum and gallery sector across the UK.
We work closely with a network of over 1000 museums and respond to their needs and aspirations. We're excited to see how they want to develop: to expand and diversify their collections and workforce, develop curatorial skills, make ambitious acquisitions, and create a welcoming, inclusive space for communities. With the support of over 140,000 members who buy a National Art Pass, patrons, and donors we can provide grants, encourage visiting and advocate for museums' essential role and value.
We have diversity, inclusion, and sustainability central to our thinking and the opportunity to be a force for good, galvanise support and help change things for the better inspires our team.
The role
We're looking for a dynamic and talented Social Media Manager to lead on all things social at Art Fund.
This role is really plugged in to what's happening in museums and galleries around the UK, and our work to support them.
That means you'll spend a lot of time creating video and image content to spotlight great museums and galleries. That helps us grow membership of products like the National Art Pass, and the more members we have, the more museums we can support.
You'll also tell the story of our charitable purpose, through fundraising campaigns, our funding programmes, and high-profile events like Museum of the Year.
All this ladders up to build our brand - which helps us connect more people with great art and culture, and to support more museums and galleries.
Key Employee Benefits
- Generous Annual leave – 25 days annual leave and bank holidays, with additional non-contractual office closure dates at Christmas.
- Free National Art Pass (NAP) – for yourself and another person of your choice.
- Free Entry to Exhibitions
- Life Assurance – cover for up to three times your basic salary.
- Season Ticket Loan
- Pensions – Eligible employees are enrolled into the scheme with the exception of those who have contracts of three months or less. Art Fund contributes 8% of the basic annual salary during the first six months of employment or until probation is successfully completed, whichever is the later. At that point the contribution is increased to 10%.
Closing deadline: 23.59pm on Sunday 2 August 2026
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
We are committed to building our team and trustees from the broad range of backgrounds and experiences across the UK, valuing difference and diversity, and building a workplace based on shared values of equality and mutual respect.
We have ambitious plans for the future and will be holding ourselves to account and putting our principles into action, as we all work together to help bring about positive change and a fairer future for everyone. We therefore want to encourage applications from all races, ages, religions and sexual orientations, as well as parents, veterans, people living with any kind of disabilities and any other groups that could bring diverse perspectives to our organisation.
No agencies please.
This role will manage all of Ben’s social media channels to grow audience numbers and improve engagement with our followers. This person will also play a key role in developing and implementing customer journeys and campaigns to support Ben’s fundraising, services and community activities.
Key responsibilities:
· Input in to and implement Own and implement the social media and newsletter calendars, continually assessing and improving performance metrics.
· Working with Communications and external agencies, develop content to support the social and digital implementation of marketing activities.
· Deliver digital marketing campaigns across email, social, paid and web to support audience growth and marketing and fundraising objectives.
· Content creation – videos, graphics and copy for social media
· Analyse campaign performance, user behaviour and engagement metrics to inform optimisation and reporting.
· Support marketing and retention activity, helping develop new customer journeys and lifecycle programmes.
· Contribute to marketing around trade shows, events and brand activations.
· Manage content updates, newsletters and CMS activity in collaboration with editorial teams.
· Work across new digital tools and emerging technologies to provide optimal user experience, as part of wider customer journeys.
· Work independently to manage deadlines, juggle multiple tasks and adapt quickly to changing priorities.
· Report against metrics for all channels, and make recommendations for improvements, test and implement.
· Support the Outreach team to build and manage the digital community and assist with ongoing communications.
· Support with organisational projects, where relevant.
· Strong focus on ROI
· Specific, additional tasks to support Marketing, Awareness and Engagement.
This job description is not intended to be an exhaustive list of responsibilities and will be regularly reviewed and amended as necessary.
Our Values
· Passionate
· Respectful
· Inclusive
· Driven
· Empowered
Job Specific Competencies
Technical knowledge:
· Social media ad and organic management, for individual platforms and Sprout
· Email automation tools (DotDigital)
· Experience of SalesForce would be useful, and Zapier for data transfer
· Some experience of website content management and GA4
· General MS and Google work tools
Skills:
· Good at planning and managing a busy communications calendar
· Excellent social media management
· Analytical and reporting skills to share metrics across digital platforms
· Results driven
· Good communication skills, with both social media audiences and within internal teams
· Innovative thinker – finding new and better ways to approach tasks and objectives
· Copywriting for socials
Qualifications required:
· Marketing related qualifications – academic or job specific
· Degree preferable
Experience required
Essential:
· 3-6 years in marketing
· Experience working with social media and digital platforms, and related management tools
· Content development for social media
· Good understanding of Google, GA4
· Social and digital advertising, with a focus on ROI
· web content production and structuring via a CMS
Desirable:
· Working knowledge of Umbraco
· Charity sector marketing would be helpful, but not essential.
This job is suitable for someone who…
· A good team player, able to work across different functional teams.
· Strong digital marketing skills (email, social, analytics, CMS).
· A responsible and respectful approach to online interactions.
· A data-driven mindset with the ability to interpret and act on insights.
· Curiosity for new technologies and an eagerness to test, learn and optimise.
· A proactive, “joiner” attitude — someone who enjoys contributing broadly within a lean team.
To make a positive difference to people's lives within the automotive industry.
The client requests no contact from agencies or media sales.
Our three hospital charities fundraise so that Guy’s and St Thomas’ NHS Foundation Trust can go above and beyond for their patients. The Social Media Officer focuses on delivering engaging and effective day-to-day social media activity across the Foundation’s charity brands. The role supports the Social Media Manager in executing the social media strategy by managing content calendars, creating static and video content, and overseeing daily posting and community management. The Social Media Officer ensures consistent, high-quality output that connects with audiences, supports awareness and fundraising goals, and reflects brand voice across multiple platforms. The role also involves monitoring trends, contributing ideas for content, and collaborating with colleagues and partners to ensure social media activity aligns with wider organisational objectives.
In addition, the Social Media Officer role has a strong operational and data-driven focus, involving the use of analytics to track performance and inform improvements through regular reporting. The role is responsible for administration tasks such as managing accounts, supporting paid social processes, and analysing donation and engagement data. The Social Media Officer also provides hands-on support during events, ensuring live social media coverage when needed, including outside regular hours where necessary.
Key Responsibilities
- Support the Social Media Manager to deliver an exceptional experience for our audiences across our social media channels.
- Manage day-to-day organic social media activity across 3 charity brands, including the creation of basic static and video content and daily community management.
- Manage the social media content calendar, including brainstorming meetings and identifying key awareness days, to ensure that we’re posting regular, highly engaging content.
- Use social media analytics to embed regular reporting through weekly and monthly updates.
- With the support of the Social Media Manager, develop organic social content to support strategic and fundraising goals.
- Work with a wide variety of colleagues from different areas of the charity and our partners to ensure social media supports their objectives.
- Manage day-to-day administration of social accounts, including data, paid social invoices, donation reports and basic analytics.
- Provide social media support on the day during our fundraising events, including at weekends.
Role responsibilities are not exhaustive, and you would be reasonably expected to take on wider tasks that are commensurate with the level of your role.
Skills, Knowledge and Expertise
Skills, abilities, and attributes:
- Excellent editorial and copy writing skills with a knowledge of plain English communications and strong attention to detail.
- Motivated by results and comfortable in a data-driven environment.
- Comfortable working with stakeholders of all levels of the organisation and building collaborative relationships.
- Ability to stay updated on social media news and trends, emerging platforms and best practices.
- A creative and enthusiastic approach to social media based on experience of what works well on various platforms and a willingness to encourage new ideas and approaches.
- Demonstrable willingness to test and experiment, with a strong appetite for developing skills and knowledge.
- Delivery-minded – willing to get stuck in and work at pace.
- Collaborative – able to build rapport with stakeholders and contribute to collective effort.
- A commitment to our DEI principles and putting them into practice throughout our work.
Knowledge, experience, and qualifications:
- Experience running and managing a busy content calendar, including brainstorming meetings.
- Experience creating static and video content for social media channels including Facebook, Twitter and Instagram.
- Experience working with different teams to create content which meets different goals.
- Experience of community management, engaging with supporters to make them feel appreciated and representing the brand online.
- Experience of using social media scheduling tools such as Sprout Social or Hootsuite to manage content.
- Experience writing in different tones of voice is key; ideally working across multiple brands at the same time.
- Experience in using data to make informed decisions, ideally with experience of using social media and Google Analytics.
Benefits
- Contributory Pension
- Annual personal development budget
- Annual health and wellbeing personal allowance
- Enhanced maternity, paternity, and parental leave pay accessible without length of service requirements.
- Health and wellbeing programme that offers optional free yearly health check-ups.
- Support for healthy eating via fruit bowls and onsite lunch facilities.
- Agile working, flexible hours, and supportive IT kit.
- Shower facilities and bike lock area.
- Generous annual leave (27 days + bank holidays)
- Subsidies for glasses
- Employee Assistance Programme
The client requests no contact from agencies or media sales.
The marketing and communications team is small but mighty. We help people find the School for Social Entrepreneurs (SSE), understand what we do and take the next step, whether that is applying for a programme, booking a workshop, coming to an event, becoming a partner or engaging with our work.
We lead programme recruitment across SSE. That includes campaign planning, email marketing, social media, web content, partner communications and applicant journeys. We also manage SSE’s outbound communications, making sure our messages are clear, timely and joined up across newsletters, press, stakeholder updates, programme promotion and wider brand activity.
It is a creative, varied team where the work moves quickly and no two days feel the same. You will work across the full communications mix, helping us turn ideas, stories and programme information into clear, engaging content that reaches the right people and encourages them to act.
The work is fast-paced, but it is also genuinely rewarding. Good marketing at SSE means more social entrepreneurs hear about the support available to them, more partners understand our impact and more people see the value of social enterprise. We are practical, collaborative and always looking for ways to improve. If you enjoy making things clearer, sharper and more engaging, and you want to see your work make a real difference, this is a brilliant team to be part of.
To equip people with skills, funding, and networks to realise their potential, improve lives and protect the planet.
The client requests no contact from agencies or media sales.
We are seeking an experienced Social Media & Public Sector Engagement Officer to lead our social media and digital communications activity.
This role is about more than managing social media channels. We are looking for someone who can help raise the profile of invest in play amongst local authority leaders, commissioners, government departments, charitable funders, service providers and organisations working with children and families.
The successful candidate will be confident creating content that engages both professional and public audiences while helping position invest in play as a trusted and influential voice within the children's and family support sectors.
English will be the primary language of communication, however our content is viewed globally. We are therefore looking for someone who can communicate effectively with international audiences and adapt messaging for different countries, cultures and service environments.
We are particularly interested in candidates with experience in charities, not-for-profit organisations, children's services, education, family support or related sectors.
Experience communicating with public sector decision-makers, commissioners, funders or senior stakeholders is highly desirable.
Shortlisted candidates will be invited to interview and asked to deliver a 10-minute presentation outlining how they would increase invest in play's visibility amongst local authority and government decision-makers, commissioners and organisations supporting children and families during their first six months in post.
Social Media Officer
London
£46,263 (pro rata) pa plus £6,216 London Weighting
Full-time, 10-month fixed term contract with possibility to extend.
35 hours per week (open to job share applications, happy to talk flexible working).
We have a flexible working policy with most staff expected to work from the office for a minimum of 50% of working hours.
Can you create impactful, viral content to help us win for working people?
Looking for a dynamic Social Media Officer to join our creative and collaborative social media team.
Our content regularly reaches millions, shapes debates and engages politicians, influencers and key decision-makers.
In this role, you’ll develop innovative, viral content and support workers to produce powerful and authentic digital content.
What experience, skills, knowledge and understanding do you need?
- You’ll have a track record of making innovative social content that makes an impact.
- You’ll be passionate about helping workers go viral.
- You’ll know what’s going far, the creators having a big impact - and how to adopt the latest trends.
We are particularly keen to receive applications from Black, Asian and minority ethnic (BME) applicants who are underrepresented in this part of the company but also welcome applications from any candidate.
The closing date 12:00 on Thursday 23 July 2026.
Interviews will be held on 29/30 July 2026.
This person will play a critical role in the development and implementation of Ben’s digital marketing strategy. This role will align with Ben’s strategic goals to raise awareness within the industry, whilst facilitating direct digital marketing to our audiences to support our fundraising and income generation plans. Alongside this, this person will help to manage the online community.
Job Overview
Own and implement results-focussed, cross-channel campaigns and general marketing activity, to increase awareness, drive engagement and increase enquiries for our services, support and income generation
Key responsibilities:
· Plan and build the communications calendar, with the Comms teams
· Maintain social media presence and manage engagement across all channels
· Plan and build digital customer journeys and campaigns across social, email, advertising, SEO/SEM and website, for both the support function, fundraising and business development
· Work with the fundraising team to plan and develop campaign materials, and lead generation pathways.
· Plan and manage website content (using Umbraco) for awareness, engagement and support pages
· Monitor and report on metrics across digital platforms to refine and improve ongoing activity
· Plan, implement and monitor new service and business development campaigns, working with the relevant teams.
· Work with agencies to create campaign materials, working to Ben branding guidelines
· Set up and report on metrics across social and digital platforms, recommending areas for improvement.
· Ensure the digital marketing plan and implementation aligns with core business objectives and priorities
· Play an active role in defining and packaging products and services, developing appropriate value propositions
· Support with organisational projects, where relevant.
· Strong focus on ROI
· Specific, additional tasks to support Marketing, Awarenes and Engagement.
This job description is not intended to be an exhaustive list of responsibilities and will be regularly reviewed and amended as necessary.
Our Values
· Passionate
· Respectful
· Inclusive
· Driven
· Empowered
Job Specific Competencies
Technical knowledge:
· Website content management (preferably Umbraco)
· Social media ad and organic management, for individual platforms and Sprout
· Email automation tools (DotDigital)
· Experience of SalesForce would be useful, and Zapier for data transfer
· Some experience of GA4 and reporting on web stats
· General MS and Google work tools
Skills:
· Analytical and reporting skills to share metrics across digital platforms
· Results driven
· Good communication skills – being to explain plans and ideas and provide meaningful reports and feedback
· Innovative thinker – finding new and better ways to approach tasks and objectives
· Copywriting, particularly from a user/customer journey perspective
Qualifications required:
· Marketing related qualifications – academic or job specific
· Degree preferable
Experience required
Essential:
· 6+ years in marketing
· Building cross channel campaigns, with demonstrable ROI
· Extensive experience working with social media and digital platforms, and related management tools
Desirable:
· Cross-functional working
This job is suitable for someone who…
· Has values which align with the organisations core values and is committed to upholding high standards of integrity and accountability.
· Understands different and complex customer journeys, and how to use marketing tools to reach and engage with those audiences.
· Is focussed on continually improving performance across platforms and for campaigns generally.
· Is flexible and adaptable.
· Is conscientious and motivated to deliver to deadlines.
· Is creative and take a solution focused approach.
· Is open and honest and demonstrate integrity.
To make a positive difference to people's lives within the automotive industry.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
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About the role
SMK is at an exciting moment in its history with a newly launched strategy Change is Possible 2026 -2028, a recently appointed permanent Chief Executive this year and a new Chair. The refreshed vision and mission of SMK is both ambitious and needed in our drive to support campaigners across the UK.
Digital engagement is evolving, and fast, so that is why we’re looking for a creative, experienced, strategic and data-driven Digital Marketing Manager to lead, develop and grow our digital presence across multiple channels. You'll manage and support our digital ecosystem, including social media, website development, email communications and digital advertising, ensuring every channel delivers measurable results.
Working closely with the Head of Marketing and Communications and the Training and Consultancy team, you'll be responsible for creating engaging digital content that inspire audiences, strengthens our brand and supports the communications and digital function at SMK. Importantly, you have the experience to successfully promote and drive sales of our training programmes through digital marketing techniques to optimise performance.
About You
You are passionate about the power of people to create social change and are motivated by SMK’s mission. You enjoy working collaboratively and thrive in a flexible, fast-paced environment where you can take initiative and adapt to changing priorities.
You are organised, proactive and solutions-focused, with a willingness to learn and develop your skills. Comfortable managing your own workload, you bring curiosity, creativity and a commitment to using insights, innovation and new technologies to help maximise impact.
The specific skills, knowledge and experience required to thrive in this role are set out in the Person Specification.
Job description
Marketing
- Social media management including the creation of a data led strategy and implementation plan for SMK’s channels.
- Manage the planning, creation, and scheduling of multiple marketing projects, ensuring the ‘SMK voice’ through tone and brand is implemented across digital channels.
- Create the vision for the annual SMK National Campaigner Awards social media approach and manage the roll out.
- Write compelling and impactful content for SMK’s digital channels.
- Create graphics and video content for digital channels using Canva.
- Manage paid digital ads (LinkedIn, Google Ads).
- Support the crafting and implementation of email marketing via Mailchimp including audience segmentation.
- Support the audience development strategy including research and data management.
- Identifies opportunities to increase sales (bookings for training/ events), growing reach and engagement.
- Support the development and implementation of a content strategy.
Website
- Support the Head of Marketing and Communications with the relaunch of a new website in 2026/2027.
- Lead on how AI is affecting search (SEO/GEO) and what SMK’s website needs.
- Monitor and translate website performance using analytics tools (e.g. Google Analytics).
- Implement and manage on-page SEO/ GEO best practices (keywords, metadata, content optimisation).
- Identify opportunities to improve search visibility and organic traffic.
Data, Insight & Reporting
- Monitor, analyse, and report on digital marketing performance.
- Use data to continuously optimise marketing activity.
- Provide insights into audience behaviour and trends.
- Database management, including cleaning and updating records.
- Support the implementation and management of the CRM (Salesforce).
- Undertake relevant training when required.
Other
- Undertake any other duties commensurate with the purpose and remit of the post.
Please read the attached job pack for details about the person specification.
Your covering letter should be no more than two-pages (at a minimum font size of 11pt), and should address the following:
• Why you want the job
• How you meet the requirements of the role, as set out in the person specification
Applicants must have the right to work in the UK for the duration of the contract.
The use of AI tools to support candidates in preparing their applications, for example to improve structure, clarity, or presentation is fine. We are interested in your experiences, perspectives, and achievements, so we ask that applications remain an authentic reflection of your own skills and work. Any claims or examples included in your application should be ones you can discuss.
This job closes on 1 Sept, 9am.
Strengthen campaigning by championing excellence & building a connected, resilient community of changemakers fuelled by hope that change is possible.
The client requests no contact from agencies or media sales.